Nationwide status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Kingsbury, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Nationwide
Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (27%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map Near Kingsbury, England
The most recent Nationwide outage reports came from the following cities: Nuneaton, Birmingham, and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton
|
Login | 4 hours ago |
|
Birmingham
|
Transactions | 4 days ago |
|
Birmingham
|
Login | 1 month ago |
|
Tamworth
|
Website | 1 month ago |
|
Birmingham
|
Mobile App | 2 months ago |
|
Sutton Coldfield
|
Transactions | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Kingsbury, England
Latest outage, problems and issue reports in Kingsbury and nearby locations:
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandDear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England@AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!
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Andrew Smith (@SmAnders32) reported from Birmingham, England.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Andrew (@Anjahida) reported from Birmingham, England@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Bickers (@bickers1983) reported from Kingsbury, England@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandWhy is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandMay I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Natasha (@Natnotanumber) reported from Birmingham, England@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
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Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England@AskNationwide When will I be able to fully access my accounts in my app again ?
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Sutton_CW (@cj_buzz) reported from Birmingham, England@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported from Birmingham, England@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cecilia Is Smart 💎 (@ceciliaissmart) reported@cunardline my booking was cancelled because of @AskNationwide ongoing problems with visa payments. This is heartbreaking and doesn’t seem fair @ABTAtravel
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Deborah Wilson (@Deborah51540713) reported@asknationwide I was on the phone to your selves today about my debit card not working and now to see transactions have gone through that should not have and you asking me to pay £110 overdrawn that I don't have. I want someone to contact me asap!
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Keighley West (@KeighleyWest) reported@Nathan75688641 @AskNationwide I’m done with them. It’s constant problems, constant maintenance but never seems to all be working …
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Big Man Ry (@owlsfan4eva1991) reported@AskNationwide this is an absolute piss take your site down yet again all day, I’m now overdrawn cos payments have come out of my account and you’ve authorised them when I should have had a payment incoming which you’ve now blocked, worst bank ever
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Deborah Wilson (@Deborah51540713) reported@AskNationwide What the hell is happening with Nationwide banking. Surely not another computer issue??? I am getting all sorts of messages in my account that cheques are clearing but I never deposit cheques!! I had £45 pounds in my account from an unknown source today and now it
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Michelle Bills (@shellbills) reported@AskNationwide when will the issue with pending card transactions be sorted 17 hours now and still not rectified beyond ridiculous I do t want an automated reply just sort it out already looking at different banks
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Mick Dutton (@MickDutton2) reported@AskNationwide hi is there an issue with direct debits and standing orders. Some of my monthly payments are not showing as paid on my account.
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Deborah Wilson (@Deborah51540713) reported@AskNationwide is claiming I'm £110 overdrawn also from unknown transactions. I haven't been able to use my debit card today so I would like to know why all these glitches are occuring. I certainly won't be paying any overdraft fees on these Nationwide errors
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Deborah Wilson (@Deborah51540713) reported@AskNationwide But no it's not I'm a £110 down that your asking for that I don't have this is absolutely ridiculous. I have cheque messages on my account and I never deposited any cheque and that has now disappeared. I'm am physically sick to where I'm suppose to find a £110 from!!!!
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T (@__TC___) reported@AskNationwide AND yet MORE problems. My account now says it is overdrawn..by a lot. There is ni way it is. I am disgusted with your service d will be contacting the ombudsman because now i cannot access any funds because of YOUR muck up.