Is Nationwide down in Thatcham, West Berkshire, England?

Some problems detected

Users are reporting problems related to: mobile app, transactions and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Thatcham, West Berkshire, England 12/09/2023 07:30

December 09: Problems at Nationwide

Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkWil66911411 Mark Wilson (@MarkWil66911411) reported

    @AskNationwide is there any known issues with the mobile app when verifying payments the app notifies you to approve payment, it's supposed to take you back to the page but just keeps telling you to log in with pass number all the time having to use card reader to approve

  • Hughesy_B MrsH 🦅 (@Hughesy_B) reported

    @AskNationwide No idea passnumber. Do the forgotten & it says you're experiencing tech issues lol. Not meant to be. Will do it with card reader later ta

  • AmanGup2804 Aman (@AmanGup2804) reported

    @AskNationwide also, nationwide on call credit card support team is such a poor team firstly they are connecting after half an hour waiting time and once it is connected they disconnected in between . This is happened to me four five times. Need your attention to fix this issue .

  • malonetoone BT (@malonetoone) reported

    @AskNationwide I am registered but I’ve changed phone and now it’s asking me to register again and my details have disappeared. I just want access on my new phone which is on my old phone still. I now can’t approve payments on my new phone. Barclays allows you to add a device

  • jubedbashir enjoyahonestlife (@jubedbashir) reported

    @AskNationwide @Apple your reply, I have tried the nice route like normal people,unfortunately NBS, very simply with upmost arrogance said they can’t help as it’s your Lifestyle insurance company, their services is dreadful @Trustpilot, thousands unsatisfied customers like me,DM what will be different

  • lindylooo Linda 💙🌻🇬🇧 (@lindylooo) reported

    @AskNationwide hello just checking if you are having website problems? Won’t let me log in - tried different browsers…

  • jeffrooke jeff rooke (@jeffrooke) reported

    @AskNationwide can I order a new card from the app as my contact less has stopped working?

  • tomcheam Tom (@tomcheam) reported

    Hi @AskNationwide I’m having trouble getting a status on my application. An agent unfortunately didn’t know when I called and I’ve had no emails. Chat doesn’t seem to load from your app. Can you please help. Thanks

  • hatetorycuts Dame Susan Robinson Tofu-Woke-Literati💙 (@hatetorycuts) reported

    @AskNationwide Well that's just as useless No response from the 'chat' service

  • Karenbayfield Karen Bayfield (@Karenbayfield) reported

    Disappointed not the word (maybe angry/frustrated) @AskNationwide twice to register mums death and now @HSBC_UK deleted my last power of attorney documents to help with dads finances. Whats going on :( (I have enough pressure to deal with)