Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shaftesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matty M (@wanna_be_dj) reported 6 minutes ago

  @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.

• 
  Hello Purgatory (@HelloPurgatory) reported 6 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  Jacko 💙 (@1066jacko) reported 7 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

• 
  lorna50 (@lornaparadise) reported 8 minutes ago

  @AskNationwide @Turbo_GSXR11 Even tho have told you countless times about our circumstances yet no help

• 
  Christopher Freeman (@cmdfreeman) reported 9 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  Julie Carr (@mrscarrj) reported 10 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Becky (@RLHobs) reported 12 minutes ago

  You are a great bank, but your app is awful. Constantly crashing. Please sort @AskNationwide

• 
  Michael Bolton (@MichaelBoltonA) reported 13 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 15 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Thom (@ThomasAllison5) reported 18 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?