Nationwide

Is Nationwide down in Shaftesbury, Dorset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shaftesbury, Dorset, England 12/11/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Case NBS 7658000 refers, phone initially went to LSG in May (yes May!) and now needing 3rd repair due to clear quality control issues. The poor communications, customer service (including Nationwide forgetting to pass on) and lack of ownership from Nationwide is unacceptable.

  • GrahamClewes Graham Clewes (@GrahamClewes) reported

    @AskNationwide Another day goes by and no email comms received. Yet having called yesterday (against our expressed wishes) there must be something to communicate with us. Presumably not important enough to wrote down?

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide I raised with @AskNationwide as a specific @AskNationwide issue 2 weeks ago, your team forgot to pass it on🙄 I followed up on Friday and your Member Relations Consultant advised he was escalating, having heard nothing 5 days later I had to call him again as no response...

  • albaugh_er Eleanor New gov. needed (@albaugh_er) reported

    @AskNationwide We have already spent 15 minutes explaining that if you dont’t recognise government documents that we have you are asking for the impossible. And yet someone is going to continue repeating the tosh?

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Have you actually got access to a joined up @AskNationwide customer care system to deal with this and you have read the file and can see how poor this has been or are you blinded on this?

  • damowalton Damian Walton (@damowalton) reported

    @AskNationwide hi my card isn't working

  • danielasigurd Daniela Sigurd (@danielasigurd) reported

    @AskNationwide how do I get someone from Nationwide mortgage to respond? My solicitor &mortgage broker is trying to contact you but no response!service so far has been atrocious

  • TomCFC87 Tom Reed (@TomCFC87) reported

    @AskNationwide We have now passed the 4 hour mark. Getting pretty damned tired of this awful jazz hold music. When you call it a "24 hour" line is that how long it takes someone to answer?

  • LenkaMajdakova Lenka Majdakova (@LenkaMajdakova) reported

    @AskNationwide Getting through your mortgage teams is impossible. Why did you increase your rates from Aug without BOE changing their rates in Jul?

  • TraceyFiona fiona tracey (@TraceyFiona) reported

    @AskNationwide Several in the South of the country but I really wouldn’t want to name branches as they have enough on their plates. It just seems there’s not enough staff and those in are overwhelmed with customer queries. I felt sorry for them.