Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

• 
  Liz (@EAW1969) reported 54 minutes ago from Harrogate, England

  @AskNationwide is there an issue with payment verification? Trying to buy a train ticket for a huge £5.70 and its going to security verification but then telling me there is a technical issue so it can't complete the payment.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tamara G (@wacgirl) reported 7 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Josie Bishop (@Josiry71) reported 7 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  Jordan (@JordanPostingX) reported 11 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  Chartman69 (@WhatFuckwittery) reported 12 minutes ago

  @AskNationwide customer service ? Absolute joke ! 🤬

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 15 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Ivor Harper (@ivor_park_fin) reported 16 minutes ago

  @VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.

• 
  Jonathan Leigh (@LeighJonathan) reported 17 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Holly 🇺🇦 (@HoZiegler) reported 18 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?

• 
  Helairmike (@helairmike) reported 19 minutes ago

  @AskNationwide complete disconnect between Nationwide travel insurance and their provider Aviva . It used to be simple but now it’s Aviva it’s impossible. Absolute nightmare trying to get hold of travel insurance documents and having paid £120 + premium

• 
  Rachel small (@rachismall) reported 21 minutes ago

  @AskNationwide Why are you so mean to your customers? My dad is palliative but you won’t let me move? Because you lent too much to other houses, yet I’ve been a loyal customer, passed all affordability and have been with you many years - disgusting