Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Nationwide
Nationwide is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
Mobile App (37%)
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Nationwide Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
@AskNationwide is there an issue with payment verification? Trying to buy a train ticket for a huge £5.70 and its going to security verification but then telling me there is a technical issue so it can't complete the payment.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
@AskNationwide The app is not working. How long until it is sorted?
@AskNationwide @Argyle I still do not understand the gaslighting nationwide!! big yourself up, you act like you care, but the truth is you treated me and my family like ****, after 20 years as a customer, never missing a payment, you told us to sell our house.I will never forget & I will never forgive
@AskNationwide I’m really sorry but your information is incorrect. I’ve spoken to them this morning and they apologised for not being able to take a call on Thursday despite asking me to call. The number you gave will not get answered on Tuesdays or Thursdays even though the team are working.
@AskNationwide The website on my PC. I will try again shortly. Thanks.
@AskNationwide hi, yet again I find myself logging into my online banking to see a payment both on my confirmed payments *and* my pending payments. This is the 3rd time this has happened in 2 months. What is going on...?! Please fix this.
@AskNationwide Okay, you’re going to have to give me an email address. You’re really messing up my account and I need to contact support via a method that actually works.
@AskNationwide Yes; if I phone you again in 5-7 days, going through the long winded process to get to the right person. They also could not tell me how they are going to help me survive until then, considering I’m now 1k down and still have bills to pay
@AskNationwide It's via the chatbot on the message page in the internet banking. It's not been working for months and every time I raise it I just get told that you're unaware of any issues. Guessing nobody has ever really bothered to check it...
@AskNationwide We are still in Wales on holiday awaiting @enterprisecares to offer any update 5 hours after the first call - not customer focussed at all, unlike @TheAA_UK
@AskNationwide very disappointed with service this. Tried to pay from flex account to credit card; app told me it had timed out and no payment was made. Checked and it hadn’t gone. So tried it again and it worked. Then account shows 2 payments! Phoned and told nothing can be done