Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

• 
  Liz (@EAW1969) reported 17 minutes ago from Harrogate, England

  @AskNationwide is there an issue with payment verification? Trying to buy a train ticket for a huge £5.70 and its going to security verification but then telling me there is a technical issue so it can't complete the payment.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duncan Gillespie (@DuncsGillespie) reported 4 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

• 
  JTB (@fimbisj) reported 5 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 5 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  Rep74NL (@JohnnyRep74) reported 7 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

• 
  Ryan Gerrard (@RyanLGerrard) reported 10 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Thom (@ThomasAllison5) reported 11 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  X_eON (@X_eON) reported 14 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Chris (@Sparky2504) reported 16 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  steve WBA (@WbaSteve) reported 19 minutes ago

  @AskNationwide tried the chat on the app is bloody awful

• 
  JCB (@Plsdoright) reported 19 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!