Nationwide status: access issues and outage reports

Problems in the last 24 hours in Peterborough, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivian Brickell (@TheOldDear) reported 7 minutes ago

  Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??

• 
  Chris Dawson (@ChrisCharlesD1) reported 8 minutes ago

  @AskNationwide what have you done to the website and transaction view, its awful please go back to the old view. Who ever is the UI developer and signed off on this needs to get a grip.

• 
  Wayne Robertson (@2024Wayne) reported 8 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Just being myself (@Suzanne11649685) reported 10 minutes ago

  @AskNationwide hi just wondered if you have had any reports of problems with NFC payments. Ive used on android for years and last week stopped working eventually after 5 days of trying things got it working again and after 2 days now no longer working again?

• 
  Jordan (@JordanPostingX) reported 10 minutes ago

  @AskNationwide I ordered a replacement for my bank card (sort code 07-02-46) pn Monday. It's now Friday, post has been and it's still not arrived. Terrible service. Shame on you for leaving customers in limbo for so long...could be Monday now before it arrives.

• 
  JD🇬🇧 (@littlemissj74) reported 11 minutes ago

  @AskNationwide daughter had her phone stolen this evening. You have made it more stressful by fact she had downloaded app to ipad to freeze bank account but too much security means she can't access her money. Ipad also won't let her call your lost/stolen!

• 
  Ethan (@ethanms10) reported 17 minutes ago

  @AskNationwide how do I check if an ISA is flexible and what’s your deadline for the end of the tax year?

• 
  Wayne Robertson (@2024Wayne) reported 20 minutes ago

  @MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the

• 
  Barney Scarisbrick (@B_DoesThingsYT) reported 21 minutes ago

  @AskNationwide Hi, I'm trying to login to online banking, but every time it keeps saying you're experiencing technical problems. I'm using to correct online banking number and date of birth. And what I need can't be done via the app. When will online banking be back up? Thanks

• 
  🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported 26 minutes ago

  @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.