Nationwide

Is Nationwide down in Okehampton, Devon, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Okehampton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Okehampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Okehampton, Devon, England 12/13/2025 06:35

December 13: Problems at Nationwide

Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • misstew Laura R (@misstew) reported

    @AskNationwide hello, I’ve had 2 outgoing payments leave my account this month that I didn’t not authorise. Neither retailer can find my card being used on their systems. I’ve never used it to shop with either of them. Please can you help

  • jonaspenguin SarahEats (@jonaspenguin) reported

    @AskNationwide wondering if I can get some help with questions regarding whether I can take money out of 1 of my ISA’s?

  • helenjmiller helen miller (@helenjmiller) reported

    @AskNationwide Been 6days still not self resolved. Went to branch on Saturday shocking service. Complaint now filled with Financial Ombudsman. Apparently it’s a Visa problem NO my account is with Nationwide not Visa.

  • mransette Chris Ansette (@mransette) reported

    @AskNationwide The errors can't have been the user, as I got cash out on the first attempt. The card just wasn't returned.

  • AlanB_UK The Angry Dwarf 💙 (@AlanB_UK) reported

    @AskNationwide I need to print some statements (because the branch refuse to do it) which requires I login via pc/laptop - not phone. I get the following message: 1/2

  • trollbaiter77 docmcsporran 96.5% 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trollbaiter77) reported

    @AskNationwide is your building society down again as I cannot access my account

  • mransette Chris Ansette (@mransette) reported

    @AskNationwide Yeah... I did that. I'm just confused why this is acceptable. There was no issue, as I received my cash. I repeat my query about how this will be rectified and compensated?

  • MelanieWooo Melanie Young (A1784728) (@MelanieWooo) reported from Bristol, England

    @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

  • neets_anita Anita Dinamita (@neets_anita) reported

    @AskNationwide Thanks for the answer, Phil. But like I said, there should be a way to access them via the website/app in a hassle free and paperless way.

  • jonaspenguin SarahEats (@jonaspenguin) reported

    @AskNationwide I have a Help to Buy Isa & a flexcusive Isa - I would just like to know if I can transfer an amount out of one of them into my current account - what that may mean for interest etc. sorry I’m rubbish with it all! Thank you