Nationwide

Is Nationwide down in Okehampton, Devon, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Okehampton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Okehampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Okehampton, Devon, England 12/05/2025 10:00

December 05: Problems at Nationwide

Nationwide is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kaykieh kaye hopkins (@kaykieh) reported

    @AskNationwide hello I'm in desperate need of 3 months bank statements, I have online banking, but no card reader. I've been trying to sort for hours, I'm stuck, can you help me please?

  • CraigJBaldwin Craig Baldwin (@CraigJBaldwin) reported

    Awful customer service and impossible to contact @AskNationwide

  • KerrySmall24 Kerry Waterfield (@KerrySmall24) reported

    @AskNationwide you should be ashamed of your customer service! Appalling way to treat your members

  • krispii Chris Turner (Mrs. Because people assume I'm male) (@krispii) reported

    @AskNationwide Hi, I have a problem. I went to a cash machine which didn't give me any cash but has taken the money from my account. I have tried calling you but the lines are closed except for lost/stolen cards. HELP PLEASE

  • richonlyinname William Marchant (@richonlyinname) reported

    @AskNationwide are there any fees for using a Nationwide debit card on the Isle of Man? I've checked your website and it's ambiguous (it's not technically part of the UK, but uses the £)

  • maffyaow Maff 🔶 (@maffyaow) reported

    Big thanks to @AskNationwide for refusing my payment to @GAMEdigital today (despite confirming it through app yesterday), thinking it was fraudulent. Double whammy with GAMES pretty appalling customer service, probably costing me my ps5 pre order 👍🏻

  • NexusUKOrg Steve Hill 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@NexusUKOrg) reported

    @alexbloor No, I'm putting @AskNationwide up for the "shittest bank" award. Refused to let me access my own money in an "instant access" account for several months, forgot to do a CHAPS transfer which almost caused my house purchase to fall through, refused to discuss it on the phone. 1/2

  • mjj1286 Matt Johnson (@mjj1286) reported

    @AskNationwide Yes, tried making payments with other payment methods (e.g. Nationwide credit card, etc) but not working either. Am retrying one payment with another card so will see if it works. Re.sending a new debit card out, what's the number to call? Thought this was done automatically?

  • nellyy180 𝗬LLEN• (@nellyy180) reported

    @AskNationwide is your online banking app experiencing technical problems ? Can’t seem to view my transactions

  • josieremx Josie Munro (@josieremx) reported

    @AskNationwide what’s your data protection protocol for a customer requesting a copy of a bank statement in branch? I just obtained one while stood in the queue outside by just handing an employee my bank card, no details given/ID shown/pin given which feels a bit sketchy 😬