Nationwide status: access issues and outage reports

Problems in the last 24 hours in Okehampton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Okehampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shelly Lopezespejo (@chelllopez) reported 4 minutes ago

  @AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!

• 
  Kaleem Aftab (@aftabamon) reported 5 minutes ago

  @AskNationwide none of the numbers to call from abroad work? It's impossible to reach you!

• 
  fiona brown (@fionab2367) reported 6 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  Wayne Robertson (@2024Wayne) reported 8 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  😈 Angry Goblin ن (@angry_goblin) reported 9 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  CJ © 📷 (@photo_cj) reported 12 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Eze Hive (@EzeHive) reported 14 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  bells (@AnnaMercer17901) reported 18 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  Chris (@Sparky2504) reported 20 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  Jordan (@JordanPostingX) reported 20 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail