Nationwide

Is Nationwide down in Newmarket, Suffolk, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Newmarket, Suffolk, England 11/11/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bernese02 Jac (@bernese02) reported

    @AskNationwide I am trying to log on using the mobile app but i keep getting a message saying technical problems (after i have input the 8 digit code and submitted it). Is this just me?

  • MagicMerry88 Magic Man (@MagicMerry88) reported

    @AskNationwide Your telephone service is a joke. I've been waiting for 40 minutes and then the call just cut off and now I'm having to wait all over again. All I need to know is the bank details to make a one off annual overpayment lump sum.

  • tempoftheyear Madi Maxwell-Libby (@tempoftheyear) reported

    @AskNationwide hello, both my banking app and card reader aren't working. the app crashes every time i open it, and my card reader code doesn't go through on the website that is trying to verify me, just FYI

  • loiskitten Louise (@loiskitten) reported

    @AskNationwide I’m the one who will be sorry when the deal I wanted is withdrawn or the rate goes up by the time I am able to call during your office hours again. Making calls during the working day is pretty much impossible.

  • LeFuzzyOtter Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England

    @AskNationwide I can't seem to get the chat function working on their app and the phone line doesn't open until 9am. So, no not at the moment.

  • hbodasing hbodasing (@hbodasing) reported

    @AskNationwide @loiskitten I acknowledge your apology Jamie, but would be interested to hear what’s being done to prevent similar issues from occurring in future?

  • TeonaTeona89 Teona (@TeonaTeona89) reported

    @HenryPryor @bradburymark @AskNationwide the same monthly payment on the mortgage as a high price low interest rate. So then you buy a high priced house. Then interest rates rise (because they sure cannot go down much more), and you lose your house.

  • sophie_mellish Sophie Mellish (@sophie_mellish) reported

    Hi @AskNationwide - I'm in the US and despite changing my timezone settings on my phone I'm unable to access the banking app, internet banking isn't recognising my details & I don't have a card reader with me. How can I transfer money to another account?

  • BeckyTa10409279 Becky Taylor (@BeckyTa10409279) reported

    @AskNationwide - I urgently need my annual mortgage statement from the mortgage works, can I get this emailed please? I am able to log in and do this with other companies but for some reason this is sent by post I believe from you!? And I have never received that! Thanks!!

  • btisdall btisdall (@btisdall) reported

    Hey @AskNationwide the OLB Confirmation of Payee account format is not adequately explained and the help link goes to an unrelated page. Eventually I guessed sort code plus acc no separated by a space, my parents would have been stuck otherwise.