Nationwide

Is Nationwide down in Newmarket, Suffolk, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Newmarket, Suffolk, England 03/23/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (29%)

    Login (29%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsbickerstaffe Georgina (@mrsbickerstaffe) reported

    @AskNationwide my new bank card arrived today but my surname isn’t complete on the card. Is this a problem?!

  • HowardWootton Howard Wootton🌹🏴󠁧󠁢󠁥󠁮󠁧󠁿☘️🇮🇪🌻🇺🇦 (@HowardWootton) reported

    @AskNationwide Hi ,Trying to set up online banking on my iPad,but it keeps asking for pass number,so I get one,then refused and have to start again. I’ve now deleted the app and will stick to internet banking on my laptop which is so much easier to access. Sorry app hopeless.

  • xo__alisha leeesh😮‍💨 (@xo__alisha) reported

    @AskNationwide Hi Kyle, I need access to my account but my phone number has changed and I’m also without a card reader so I cannot log in. Is there a way I can do a transfer over the phone to an existing payee as I need my finance from my last transfer back?

  • gpplumtreeworks 🌈Plumtree works /gp/Granpuff/Tinks🏳️‍🌈 (@gpplumtreeworks) reported

    @AskNationwide hi nationwide. Ive not recieved a one time code to access my online account

  • wxxec Stu 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 ✈️ (@wxxec) reported

    @AskNationwide @outeraquarius I’m suffering the same issues and it’s not as if your developer team haven’t had at least 4 months of betas in their possession for testing, in order to get ready for it … Amex, Barclaycard etc apps are all working fine 🙄

  • longy03 Ian longstaffe (@longy03) reported

    @AskNationwide I applied online to switch 1 of my bank accounts to nationwide. However it has only opened an account, not switched. The online help says there was no request to switch. Just to open an account

  • susienich33 Susie Nicholson 💙 (@susienich33) reported

    @AskNationwide ok… today I got a letter asking me to ring to verify my NI number. After 45 mins on hold the brusque - and that’s being polite- call handler says she cannot help me and I have to go to a branch. I despair.

  • AndrewAllan Andrew Allan (@AndrewAllan) reported

    @AskNationwide I’m so angry with your online chat service and the lies and incompetence of it all. I’ve been lied to and the simple task of printing out statements, sending them out 3 weeks ago hasn’t even been done, you were given benefit of the doubt because of post strikes 1/2

  • Tawny75 Nicky Batson 💙 (@Tawny75) reported

    @AskNationwide No. I gave up after 40 minutes. Really bad customer service.

  • xdliu1127 Xuedi Liu (@xdliu1127) reported

    @AskNationwide hello Nationwide team. Is there any way of obtaining help with regards to escalating a mortgage application submitted 1st June and still waiting outcome please. Have tried everything and was told just to wait. My purchase is falling through. Thank you 🙏🏼