Nationwide

Is Nationwide down in Newmarket, Suffolk, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Newmarket, Suffolk, England 11/28/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • _davidhansard David Hansard (@_davidhansard) reported

    Logged into @Nationwide and saw message saying NFI Online and MTE will be unavailable from 2pm today, due to maintenance. Which would be great... if I knew what those things are. Can't imagine many do know. IT team with poor customer relations skills, perhaps? @AskNationwide

  • SvenRufus Sven Rufus (@SvenRufus) reported

    @AskNationwide Seriously, its not there. And if its not visible on Chrome there's a problem. I have Chrome set up to work for my requirements - if I have to switch to another browser it raises accessibility issues, apart from general inconvenience. It shouldn't be this hard to talk to my bank

  • vincemarsters Vince Marsters (@vincemarsters) reported

    @AskNationwide Is there a problem with code and text message login at the moment? Only giving using a card and reader as a way in

  • Hedgehogduck1 Hedgehogduck (@Hedgehogduck1) reported

    @AskNationwide what use is a telephone system that says please call back during office opening hours if your not going to tell customers what these hours are. Is tomorrow a working day?

  • jessloovesu jessica emmeline punter (@jessloovesu) reported

    @AskNationwide I’m not sure if I’m eligible to raise a dispute, can I message to discuss the problem in further detail just to ensure it’s valid? Thanks

  • tamzin_spencer Tamzin Spencer (@tamzin_spencer) reported

    @AskNationwide has anyone reported any app issues to you? I'm a nationwide customer whose got the app and uses Internet banking. Lately every time I make a transfer it keeps saying restarting app. I've checked to see if an update is needed. Its fully updated and I've... 1/2

  • dfoxcarpentry DFX (@dfoxcarpentry) reported

    @AskNationwide Thanks for that, I'll give you a call tomorrow. The Visa page says 120 days but as it was booked so far in advance, and rescheduled, hopefully you will be able to help

  • Complyorcry RealityCheck (@Complyorcry) reported

    @AskNationwide thank you for the sterling and efficient service you provided today to make up for the dismal service I received from @NatWest_Help who after 28 years couldn't be bothered to keep my business. Natwest loss is your gain because I am going to move everything now.

  • _davidhansard David Hansard (@_davidhansard) reported

    Logged into @Nationwide and saw message saying NFI Online and MTE will be unavailable from 2pm today, due to maintenance. Which would be great... if I knew what those things are. Can't imagine many do know. IT team with poor customer relations skills, perhaps? @AskNationwide

  • fevano1 Mark Feva (@fevano1) reported

    @AskNationwide Thanks Jo. Been trying to ring but very very busy. One of my sons is now over 18. So would need him covered too as part of our party. Can this be added? if the travel provider doesn't issue a refund if say one of us unfortunately needs to cancel. Do we get a total party refund?