Nationwide

Is Nationwide down in Newmarket, Suffolk, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Newmarket, Suffolk, England 03/27/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (27%)

    Login (27%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JDPPhotoUK PalfreemanDave (@JDPPhotoUK) reported from Huddersfield, England

    @AskNationwide Hi there. I’ve just been working on opening an account. One of the steps involves taking a picture of ID. But the camera fails to focus so close up. It would make more sense to be able to upload a copy of the ID.

  • snowangelmrsp Michelle P 💜🐱💜 (@snowangelmrsp) reported

    @AskNationwide I haven't received a reply to my query. I'm trying to change my address online as instructed but at the very end of the process, it says the site is experiencing technical problems. This has been ongoing for a week?

  • albertj485 Albert  (@albertj485) reported

    @AskNationwide I've just had a refund issue to a card that expired last month 😞 Will it still appear in my account?

  • GuidoMichellios G (@GuidoMichellios) reported

    @AskNationwide Yes I’m trying to switch into an existing account and I’m receiving a nationwide server side error message. I’ve been fobbed off with the usual please try a different browser. Please can my case be escalated? Thanks

  • GuidoMichellios G (@GuidoMichellios) reported

    @AskNationwide hi, can unique ref 23375154 be looked into as I’m getting fobbed off with generic “technical support” steps for a switching error on nationwides site. Thanks

  • davidseale1985 David Seale (@davidseale1985) reported

    @AskNationwide Hi yes. The first thing I tried. I can log in on the web etc just not on the app.

  • RJA1998 RJA1998 (@RJA1998) reported

    @AskNationwide I've done all of that and the app won't work. Everytime I open the app it begins to load the passnumber screen then tells me it's experiencing a technical problem. I cannot bank on my phone at all.

  • tbrouk Anthony Brown (@tbrouk) reported

    @AskNationwide @jonnet_lfc I dont have the “beta” version but my app still isnt working and hasnt been for 2 weeks. So annoying

  • sheenyp1970 Paul Sheen (@sheenyp1970) reported

    @AskNationwide on you website you have a document FlexPlus Travel Insurance summary of changes effective from 1 January to 4 October 2021. As I'm looking to book a trip can you confirm that this document is current or when will it be updated?

  • jonnet_lfc Jon Gerrard (@jonnet_lfc) reported

    @AskNationwide Thanks for the reply but it’s to late now anyway because I’ve started the switch this morning. I have 3 other banks on my phone and I don’t have any issues with them.