Nationwide

Is Nationwide down in Newmarket, Suffolk, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Newmarket, Suffolk, England 09/16/2025 09:10

September 16: Problems at Nationwide

Nationwide is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (27%)

    Website (27%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (24%)

    Login (24%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Nationwide outage reports came from the following cities: Haverhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaverhill Website
United KingdomCambridge Website
United KingdomEly Transactions
United KingdomCambridge Mobile App
United KingdomCambridge Transactions
United KingdomCambridge Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bethancelia Beth ~ (@bethancelia) reported

    @AskNationwide Well I’ve tried that and the call keeps failing. Can’t I confirm my identity through DMs as this seems to be the only method of communication that is working

  • theFionaScott Fiona Scott (@theFionaScott) reported

    On the phone to get help from @AskNationwide for over 23 minutes to ask a simple question about my account - talk about terrible customer service! What the hell is going on?

  • acthell helen t (@acthell) reported

    @AskNationwide Pretty impossible as branches are only open 9-4 Monday to Friday and I work Monday to Friday 9-5! My daughter can’t go in on her own as she has a physical disability and my next available leave is Easter. So tell me in age of electronic transfer why are you the only service that

  • geekyhijynx GeekyHiJynx Reviews (@geekyhijynx) reported

    @AskNationwide TV Adverts are painful enough without having to sit there listening to terrible poems being read to me by annoying people

  • bethancelia Beth ~ (@bethancelia) reported

    @AskNationwide I’m trying to find the online chat option but can’t see it and it’s a Sunday so I can’t call. I now can’t access my money from my Apple Pay, chip and pin and contactless. It’s not about fraud bc I’ve already confirmed who I am and where I am. It just doesn’t make sense?

  • Claire_Edberg Claire 😎 (@Claire_Edberg) reported

    @AskNationwide Been in Aldi. Debit card was initially declined then accepted (both times PIN entered). Sibling cannot take cash out of cashpoint, yet you havent issued any warnings customers may face problems....

  • bethancelia Beth ~ (@bethancelia) reported

    @AskNationwide I can’t see that either. Mobile or desktop site there’s no contact button aside from calling

  • DSRichard81 Sir Zider81 (@DSRichard81) reported

    @AskNationwide drop your poetry Ads, they are awful.

  • stricksmate stricksmate (@stricksmate) reported

    @HalifaxBank Hi Sophie-Louise, so will that count as a late payment or no? I sent it from @AskNationwide on 25.3.22 which has gone through no problem.

  • shesamonster Hannah O 👻 (@shesamonster) reported

    @AskNationwide Hi! My bank card has been acting up, sometimes not working when trying to use contactless & today was showing as invalid/unable to read when trying to use it. How can I get a replacement card? I can only see the option to report lost/stolen, not damaged. Thanks!