Nationwide

Is Nationwide down in Newbury, West Berkshire, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Newbury, West Berkshire, England 02/13/2026 07:10

February 13: Problems at Nationwide

Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lottypot Lots (@lottypot) reported

    Don’t ever ever bank with @AskNationwide they accuse you of lying when they they actually had an issue with faster payments not working on the 28th February !!! Then they question you on how or why you manage your money !!! @SkyNews needs to investigate !!!!!!!

  • JayHall89729 Jay Hall (@JayHall89729) reported

    @AskNationwide Yes the card details are stored on the BPme app, sometimes I am prompted to open my Nationwide app to confirm the BPme transaction but it still fails. It’s not a new card, no. Thanks for any help.

  • u1tra_vio1et UltraViolet (Dave T) (@u1tra_vio1et) reported

    @AskNationwide hi, is your home insurance website not working at the moment? every time i try to log in it says "Whoops, something went wrong. Please try later."

  • JulieKeating26 Julie Keating (@JulieKeating26) reported

    @AskNationwide @clairebutler26 Mines not working either

  • jessloovesu jessica emmeline punter (@jessloovesu) reported

    @AskNationwide hi I’m having trouble with a chargeback I made with Zara. I already made the dispute & sent evidence & nationwide sent another email asking me to send evidence again. The problem isn’t the item wasn’t received, The problem is they weren’t allowing me to return

  • katerinasidonio Kat (@katerinasidonio) reported

    @AskNationwide @Lukepiewalker I’ve been up since 8am trying to phone through on a now past 6 working day lead time to have a response on my application and it’s very disheartening when the lines are closed against what it is advertised. @AskNationwide are you guys dealing with an usual influx at the moment?

  • GSharks4NCL Sharks 4NCL (@GSharks4NCL) reported

    Just spoke to @AskNationwide ....amazing customer service. First time Ive spoken to them and was amazing

  • Lorela_Broucher Lorela Broucher, PhD (@Lorela_Broucher) reported

    @AskNationwide very unhelpful attitude at your branch in Orpington today when one of your employees refused to certify a copy of my driving licence “because you are a building society and not a bank”. Too many blunders lately. You’re about to lose a customer.

  • Bobbylon_5 Robert C Harkess (@Bobbylon_5) reported

    @AskNationwide Fancy removing your charges to move money to help Ukrainian citizens?

  • katerinasidonio Kat (@katerinasidonio) reported

    @AskNationwide @Lukepiewalker Hi Luke. I’ve fed this back to nationwide too. The Twitter team (always helpful) directed me to their phone number but options 2-1-2 to follow up on your mortgage application don’t work those hours and you’re instructed to call back in normal working hours