Nationwide status: access issues and outage reports

Problems in the last 24 hours in Nantgaredig, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Nantgaredig, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Nantgaredig, Wales

Latest outage, problems and issue reports in Nantgaredig and nearby locations:

• 
  Sue Rea (@reasue10) reported 11 minutes ago from Llandeilo, Wales

  @AskNationwide logged onto my banking app and all my accounts have disappeared help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Carr (@mrscarrj) reported 6 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Matty M (@wanna_be_dj) reported 8 minutes ago

  @AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 11 minutes ago

  @AskNationwide Your bot is so broken that you need me to NOT talk to it if I want to get any actual help? And when it puts me in line is it just going to hang up on me again? Look I know you’re just doing your job but you can understand that this is unacceptable, right?

• 
  B (@scriptwren) reported 15 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 16 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  lorna50 (@lornaparadise) reported 17 minutes ago

  @AskNationwide @Turbo_GSXR11 Even tho have told you countless times about our circumstances yet no help

• 
  Carl Lamb 🐑 (@carllamby2010) reported 23 minutes ago

  @AskNationwide Still not working payments not going through

• 
  Jonny Curran (@Joni_marling) reported 23 minutes ago

  @AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.

• 
  John Rogers (@TerminallyChimp) reported 24 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  Jon B (@ozzybn1989) reported 24 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…