Nationwide status: access issues and outage reports

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Morpeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Morpeth, England

Latest outage, problems and issue reports in Morpeth and nearby locations:

• 
  Sam Nicholles (@SamNicholles) reported 43 minutes ago from Longbenton, England

  @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Leigh (@LeighJonathan) reported 57 seconds ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 2 minutes ago

  @AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?

• 
  Shaun Toole (@garabaldired) reported 3 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  Tamara G (@wacgirl) reported 4 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Georgina Grimwood (@_GeorginaMG) reported 5 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  Barry O'Neill (@BCJONeill) reported 7 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  Carl (@uncle_carl1) reported 10 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  Barney Scarisbrick (@B_DoesThingsYT) reported 10 minutes ago

  @AskNationwide Hi, I'm trying to login to online banking, but every time it keeps saying you're experiencing technical problems. I'm using to correct online banking number and date of birth. And what I need can't be done via the app. When will online banking be back up? Thanks

• 
  Michelle Moat (@michelle_moat) reported 10 minutes ago

  @OBDowntime @AskNationwide when is this going to be fixed? Not working since yesterday.

• 
  lou🍓 (@crashingoutlou) reported 11 minutes ago

  @AskNationwide hi, i’m having trouble verifying my identity with my passport. i tried earlier but it didn’t work, and now the verification option has disappeared. please can you help?