Nationwide status: access issues and outage reports

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Morpeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Morpeth, England

Latest outage, problems and issue reports in Morpeth and nearby locations:

• 
  Sam Nicholles (@SamNicholles) reported 40 minutes ago from Longbenton, England

  @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dollydimple (@Dollydi26969910) reported 7 seconds ago

  @DebiEvansMatron @Vampfree1110228 @AskNationwide Agree re problems. Just been logged in to a Nationwide app chat ‘help’ line. No further forward after an hour. Just cancelled newly opened credit card account because of Nationwide abysmal admin.

• 
  kathleen reid (@independencekat) reported 58 seconds ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Professor Adam Taylor (@Adatomy) reported 2 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  Carl (@uncle_carl1) reported 5 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  Kaarin (@Kaarin007) reported 5 minutes ago

  @AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1

• 
  Niz1111 (@Niz11111) reported 8 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  MH (@MhMyxacc444) reported 9 minutes ago

  @AskNationwide should it take the best part of an hour to get a new card sen. new customer, card not arrived (sent 23rd Jan) and almost an hour later on chat a new one hasn’t been ordered?

• 
  Barney Scarisbrick (@B_DoesThingsYT) reported 9 minutes ago

  @AskNationwide Hi, I'm trying to login to online banking, but every time it keeps saying you're experiencing technical problems. I'm using to correct online banking number and date of birth. And what I need can't be done via the app. When will online banking be back up? Thanks

• 
  Miguela (@blackhairbub) reported 10 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  wendy darlin (@EsthAji) reported 13 minutes ago

  @AskNationwide Can someone help on Sundays?