Nationwide status: access issues and outage reports

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Morpeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Morpeth, England

Latest outage, problems and issue reports in Morpeth and nearby locations:

• 
  Sam Nicholles (@SamNicholles) reported 37 minutes ago from Longbenton, England

  @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 5 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  Sarcastic Fringehead (@Pragjag) reported 5 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Rachel small (@rachismall) reported 7 minutes ago

  1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

• 
  Bailey (@BaileyBai_Allen) reported 9 minutes ago

  @AskNationwide my money I’ve sent to my Monzo account hasn’t gone through and I sent it many hours ago, is there an ongoing issue?

• 
  Tom Morgan (@twmorgan11) reported 13 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Ric M. (@revoraman) reported 15 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  Tom Morgan (@twmorgan11) reported 16 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Preye Ababaowei (@PAbabaowei) reported 17 minutes ago

  @AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid

• 
  Charlie Muggins (@onemrmuggins) reported 19 minutes ago

  @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

• 
  kathleen reid (@independencekat) reported 21 minutes ago

  @AskNationwide as much as I love daily puzzles, not so much with my banking app. App said I had to re install which I have done twice and again not able to move money or access chat or other services.