Nationwide status: access issues and outage reports

Problems in the last 24 hours in Malton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Malton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Malton, England

Latest outage, problems and issue reports in Malton and nearby locations:

• 
  JP™ (@Pollardj) reported 45 minutes ago from Sherburn, England

  @AskNationwide i'm trying to transfer money in to my help to buy isa but its declined immediately each time. The details are correct as I've successfully done so in the past. If you could advise please..

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chrismit (@RadiationSloth) reported 4 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  sam (@hunting_sam) reported 5 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Michelle Bills (@shellbills) reported 6 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

• 
  Joy Brooks (@JoyBrooks99) reported 6 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  JCB (@Plsdoright) reported 8 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  CJ © 📷 (@photo_cj) reported 13 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Susan Jarvis (@AttonSusan) reported 17 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

• 
  Francis Wilcox (@Tel_Wilcox) reported 18 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Kieran Byng (@ISaveDolphins) reported 20 minutes ago

  @AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran

• 
  Tina Raistrick (@tinamay1977) reported 21 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.