Nationwide status: access issues and outage reports

Problems in the last 24 hours in Llanwrda, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Llanwrda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Llanwrda, Wales

Latest outage, problems and issue reports in Llanwrda and nearby locations:

• 
  Sue Rea (@reasue10) reported 47 minutes ago from Llandeilo, Wales

  @AskNationwide logged onto my banking app and all my accounts have disappeared help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheridan Birtwistle (@twwooer) reported 1 minute ago

  @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts

• 
  James Mesney (@j_mesney) reported 2 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Neil Jeffares (@neiljeffares) reported 2 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Noah's nan 🩷 (@Noahjames_nan) reported 2 minutes ago

  @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

• 
  Michelle Bills (@shellbills) reported 4 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

• 
  Garfies (@Garfies) reported 4 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

• 
  Tom Morgan (@twmorgan11) reported 5 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Frazer Grant (@financefraz) reported 6 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  Barry O'Neill (@BCJONeill) reported 9 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  OL (@LerryOwen) reported 12 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.