Nationwide status: access issues and outage reports

Problems in the last 24 hours in Llansantffraid-ym-Mechain, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Llansantffraid-ym-Mechain, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Llansantffraid-ym-Mechain, Wales

Latest outage, problems and issue reports in Llansantffraid-ym-Mechain and nearby locations:

• 
  Emma (@emma_fierce88) reported 26 minutes ago from Oswestry, England

  @AskNationwide is there an issue with your app making transfer between accounts? Several error messages when trying.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ross (@enakssor) reported 6 minutes ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?

• 
  Miguela (@blackhairbub) reported 8 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  CJ © 📷 (@photo_cj) reported 8 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Jonathan Leigh (@LeighJonathan) reported 12 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 17 minutes ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  Gary Fox (@garygfox) reported 17 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome

• 
  kathleen reid (@independencekat) reported 20 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Alecs Caerdydd (@Alecs_Caerdydd) reported 25 minutes ago

  PIN reminder on @HalifaxBank app: open app, pin reminder ✅ PIN reminder on @AskNationwide: Open app, help, pin reminder, cannot do this on app - go to internet banking, enter customer number (no idea), back to app, find customer number (copy and paste not available), (1 of 2)

• 
  Gillian Perris (@GillianPerris) reported 26 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  Jonathan Leigh (@LeighJonathan) reported 26 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.