Nationwide status: access issues and outage reports

Problems in the last 24 hours in Liskeard, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Liskeard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil (@trollied) reported 6 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  krupal (@krupalb) reported 7 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Jonathan Leigh (@LeighJonathan) reported 7 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Ben Fowler (@BenFowler2) reported 11 minutes ago

  @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 11 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  louie (@rashyboyy) reported 13 minutes ago

  @AskNationwide Hi could you help me please? My card came last Monday but I still haven’t received my PIN. I would like to use my card to pay in cash, is there any other way of receiving my PIN? Thank You!

• 
  Ryan Dunne (@ryandunne1999) reported 14 minutes ago

  @AskNationwide quick question — transaction push notifications in the app were shown as “coming soon” on your website months ago, but there’s no mention now. Has this been delayed or dropped? Would love an update.

• 
  Robstar 🚀 (@roballport) reported 14 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

• 
  Teddy. C Youg (@TeddyYoug64898) reported 14 minutes ago

  @AskNationwide @_xnxnxs_ Every time any body posts a problem on any social media platform, your answer is DO YOU WANT TO RAISE A COMPLAINT.. What has happened to your company its absolutely ridiculous pathetic and to top it all really bad..

• 
  Rebel444 (@Rebel444120668) reported 18 minutes ago

  @DebiEvansMatron @AskNationwide Bad, Ask you why you are withdrawing your own money, for years, and not just Nationwide. Then they don`t want you to have a lot of cash at home. All of them are a problem.