Nationwide

Is Nationwide down in Kington, Herefordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kington, Herefordshire, England 01/13/2026 05:55

January 13: Problems at Nationwide

Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chhappy Chappy (@chhappy) reported

    @AskNationwide Hi. Just to check, are BACS payments being affected by the current issues (so, incoming wages for example), or is it only other types of transaction which are out of action? Thanks.

  • lifeasiknowit_3 KLB (@lifeasiknowit_3) reported

    @einefather @Daniel_R_P @AskNationwide I’m literally lost for words I’ve cried most of the day imagine not getting any access to your own wages. I’ve had to turn heating off and not have any lights on as I cannot top up and my daughter needs the emergency credit to charge her machines that basically keep her alive :(

  • JackClarke1596 Jack Clarke (@JackClarke1596) reported

    @AskNationwide My cat is at the vets at the moment needing treatment and I need to pay upfront. I CAN’T pay up front because of YOUR PROBLEMS and so my cat cannot have the surgery needed - this is INCREDIBLY DISTRESSING. Please advise urgently when this will be resolved.

  • SeanOsh39835068 Sean Oshea (@SeanOsh39835068) reported

    @AskNationwide @lucii_90 Why is your colleague Taj saying you have no timescale on resolving this issue of the payments are now being processed? Also…for the last time…Incoming oayments? Outgoing payments? Or both?!!!!!!

  • Lee865505 Lee (@Lee865505) reported

    . @AskNationwide went down today meaning no transfers. It’s amazing the amount of people that don’t have any money put to one side!

  • ThrenodialBoy Threnodial_boy. (@ThrenodialBoy) reported

    @Playtime8978 @AskNationwide All of the "Terribly sorry, awfully unusual, Soon as possible" .. Etc Obviously don't help me whatsoever, we try and plan for the unforseen but #NATIONWIDE losing my money!?

  • NoHopeRL NoHope. (@NoHopeRL) reported

    @AskNationwide are you guys sleeping or what??? what sort of error takes more than 12 hours to ‘urgently’ resolve?

  • twitsmithy warren haines (@twitsmithy) reported

    @AskNationwide You're have been trying to fix it urgently all day! We still have no knowledge of what the problem is or any indication of when it will be fixed.

  • RochelleEbonyy Rochelle Williams (@RochelleEbonyy) reported

    Why is @AskNationwide just ghosting us all though 2 days before Christmas Eve. Not exactly "The best possible service", the least they could do is keep us updated.

  • C_Chrltn C (@C_Chrltn) reported

    @AskNationwide Nationwide members currently cannot access funds received or pay essential bills but you tweet about it 12 hours later, close your phone lines and don't provide any kind of satisfactory timescale or response?