Nationwide status: access issues and outage reports

Problems in the last 24 hours in Guiseley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Guiseley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (26%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Guiseley, England

Latest outage, problems and issue reports in Guiseley and nearby locations:

• 
  Liz (@EAW1969) reported 5 minutes ago from Harrogate, England

  @AskNationwide is there an issue with payment verification? Trying to buy a train ticket for a huge £5.70 and its going to security verification but then telling me there is a technical issue so it can't complete the payment.

• 
  Eddie Arthur (@kouya) reported 24 minutes ago from Steeton with Eastburn, England

  @AskNationwide i am having a lot of trouble making card payments online. We have money in our account and we are not at our CC limit. Is there a problem your end.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jodana Sandy (@JodanaSandyXx) reported 4 minutes ago

  @AskNationwide stilll not heard anything after being on chat yesterday since I made the complaint on the 28th February appalling behaviour I’m not recommending to anyone to bank with with nationwide customer service is appalling

• 
  Julian Morrison🇺🇦 (@george_stitt) reported 5 minutes ago

  @AskNationwide android app is saying service is down and unable to log in with fingerprint but allows access using pass number. It's been like that since last night?

• 
  Dame hush hush Kegel 🇺🇦 Софі (@Kegel7) reported 5 minutes ago

  @PayGapApp Oh dear @AskNationwide as a female customer, I'd hope that you'd do better than this! 👆

• 
  Shaun Poole (@shaunpoole2112) reported 6 minutes ago

  @AskNationwide It seems to have sorted itself now. It wasn't let me get to my payees but problem solved.

• 
  Sean McLuckie (@sean_mcluckie) reported 7 minutes ago

  @AskNationwide honestly can’t complain for the customer service after the fact. Just had £50 put in my account because I complained about the payment delays. I hope everyone affected got the same #nationwide

• 
  pogonannie (@cnxzg86pnn) reported 9 minutes ago

  @AskNationwide please change your adverts they are appalling from a customer

• 
  Obzyer (@Obzyer) reported 11 minutes ago

  @bromfield_emma @AskNationwide yeah l been on there live chat and everyone said it was within 5 working days and the automatic email says within 7 days so what info are we meant to believe

• 
  Dr Ailsa Holland (@ailsaholland) reported 13 minutes ago

  @AskNationwide @ApplePipped As a member of @AskNationwide I’d very much like to know what you’re doing to address this terrible pay gap between men and women.

• 
  Bradzooka (@bradzooka) reported 14 minutes ago

  @AskNationwide absolutely appalled at how poor service from nationwide is, delay after delay with mortgage application, now a week overdue and still not had offer sent out despite escalation

• 
  Scott (@SDBFitness) reported 16 minutes ago

  @AskNationwide Honestly, there’s no point. You literally can’t provide ANY service I need, even when I’ve SECURELY contacted you through the nationwide mobile app both over the phone and live chat. Pathetic. A complaint will be logged in branch and it will be getting took to the ombudsmen.