Nationwide

Is Nationwide down in Frome, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Frome, Somerset, England 11/08/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (23%)

    Website (23%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (13%)

    Login (13%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide @YBRPYouMatter More attention should be made to give customers support.

  • TheEduWord Karly (@TheEduWord) reported

    @AskNationwide I have been on the line attempting to speak to a customer service agent & have been waiting in excess of 20 minutes already. The phone waiting time is crazy! What is going on? 🧐🫤

  • tugoclub Tu-Go (@tugoclub) reported

    @AskNationwide Is it correct that your banking app isn't working? I've uninstalled and reinstalled it but receive the same error message

  • dazwest dazwest (@dazwest) reported

    hi @AskNationwide When I try to log in I'm getting a message saying "We seem to be experiencing some technical problems." Been happening for a couple of hours now. Whats up?

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide There is no way to unblock a credit card. The on line chat agent cannot do it. The link to to a secure message give a error response when you try to save it. Why is there no way to unblock a credet card withe a secure message or the rough the app.

  • thefakehelena Just Helena. 🇬🇧 🇯🇲 (@thefakehelena) reported

    @AskNationwide I have tried that. They wouldn't help him. He is borrowing money all over the place because Nationwide won't give him his card back. As far as I am aware, that is theft.

  • deborahr967 Deborah (@deborahr967) reported

    @AskNationwide down to fraud on my account and they have refused my refund which is out my disability and they have no right as this is my money, they have left me in a terrible mess.

  • ChrisWatson1985 Chris Watson (@ChrisWatson1985) reported

    @AskNationwide Will you change the automated message to 30 minutes now? Update on my mortgage application. I need to go back to work shortly didnt expect to be waiting 45 minutes especially as it said up to 3 minute wait time. Really poor customer information waiting 15 times the time advised

  • belle08101982 Christopher Davidson (@belle08101982) reported

    @AskNationwide The said three working days from Tuesday

  • thefakehelena Just Helena. 🇬🇧 🇯🇲 (@thefakehelena) reported

    @AskNationwide He has called twice. He has contacted the chat facility, also twice. You guys don't want to help.