Nationwide status: access issues and outage reports

Problems in the last 24 hours in Downpatrick, Northern Ireland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Downpatrick, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Premier League tour (@IAmtheRedeemer) reported 15 seconds ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  Agent_M (@TheColonel_83) reported 1 minute ago

  @AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏

• 
  Matt Leslie (@mattleslie74) reported 2 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes

• 
  Helen (@hjs2309) reported 5 minutes ago

  @AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?

• 
  Don Calogero (@Hengist123) reported 5 minutes ago

  @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.

• 
  Nicole (@NicoleM94x) reported 7 minutes ago

  @AskNationwide @MarkWil66911411 I am also having issues

• 
  Carole Railton FRSA (@carolerailton) reported 8 minutes ago

  @Mattcarpfisher @AskNationwide Always had amazing service in branch. I have been trying all afternoon to get through to Aviva contact to give the details of my medical conditions. I have tried on line, on the phone, waiting on both occasions over 20 mins without further contact. What is happening. And when i have gone to one line it just gave me the website, which already i am holding onto but have had not response. And for your info. I went through the app to the chat box and they said they would get me a human but nothing happened and later i pressed 1 for a call back. Nothing. ****** the time i have spent without solving the problem is 3 hours. This is nuts i have a job and trying to do this is ridiculous. Such a shame it cant be done in the branch.

• 
  dave harthill 🧜🏻‍♀️🌈 (@dharthill55) reported 8 minutes ago

  @AskNationwide @NevadaBHillon I am unable to see any transactions on both my debit and credit cards today. I assume you are experiencing problems although you say things are fine?

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 11 minutes ago

  @deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.

• 
  Aston Lord of Who 🦁 (@AstonoftheLord) reported 12 minutes ago

  @MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.