Nationwide

Is Nationwide down in Dorchester, Dorset, England?

Problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dorchester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dorchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Dorchester, Dorset, England 11/28/2025 05:30

November 28: Problems at Nationwide

Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (24%)

    Website (24%)

  3. Login (12%)

    Login (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • arrowandthesong Orlanda (@arrowandthesong) reported

    So far a 45 minute hold for @AskNationwide customer services #unacceptable

  • mrsbickerstaffe Georgina (@mrsbickerstaffe) reported

    @AskNationwide you’ve put a code on my parents joint account due to his death and still not removed it. She can’t access her money which right now isn’t helpful. Can you put it right asap please?

  • FreemanOfYork Bruce (@FreemanOfYork) reported

    @AskNationwide Not being able to respond with an engineer until 2 days after the emergency, when 4 hours was original promised Not having a claims team working on a Sunday kinda sucks too. We need to get things fixed, not be left in limbo

  • Kristia99380784 Kristian (@Kristia99380784) reported

    @AskNationwide Held on phone for 40 minutes this morning and cut off, now on hold again as I type this so far 20 minutes! What happened to the brilliant customer service you used to have! This is a joke.

  • Colin19612 Colin1961 (@Colin19612) reported

    @AskNationwide Why should I do all the chasing?? You declined me with no reason…time for a bit of customer care…no, loyal customer care focus!!!

  • steph_ashford Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.

  • cur64690539 Lisa Curtis (@cur64690539) reported

    @AskNationwide 20 mins and still waiting for someone to pick up the phone, is anyone working today?

  • SillarsAnthony Anthony Sillars (@SillarsAnthony) reported

    Jamie @AskNationwide. It is now 17.06. I was guaranteed contact by close of business today by Salma. She “escalated” the issue, saying I’d hear within 72 hours. Guess what? Absolutely no contact. How utterly disgraceful! Thoroughly #badcustomerservice. Total incompetence!

  • jonwebuk John (@jonwebuk) reported

    @AskNationwide Same number I been ringing no help at all Rubbish customer service

  • Ben_Digedig 🇺🇦 Ben Digedig 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇷 (@Ben_Digedig) reported

    @AskNationwide Thanks - pls ask them to fix that - no point wasting someones time so. I'll try the payment tomorrow and get in touch if required.