Nationwide

Is Nationwide down in Cromer, Norfolk, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cromer, Norfolk, England 02/16/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Uhuh1970 Tim C (@Uhuh1970) reported

    @AskNationwide what's going on with your customer service? 6 weeks to get a response to a complaint, which you have apparently investigated without speaking to the complainant (which apparently, is impossible even in this connected world). Any help would be greatly appreciated.

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide We last spoke to your team over an hour ago after a 30-minute hold (taking time on hold to hours over the last 48 hours). Two days taken off work. Freezing young family. The service is so bad it is genuinely insulting to my family.

  • SteKeye80 Stephen Keye (@SteKeye80) reported

    @AskNationwide I know you’ll continue to hide behind your emails but to you understand how serious this issue is? My mother moves into a retirement home in a matter of weeks. If Nationwide continue to cause delays to my application I’ll be homeless and will have no alternative

  • MrsLouweezy Mrs Louweezy (@MrsLouweezy) reported

    @AskNationwide Yes there was a note to say it was closed that day but that doesn’t help me as a full time working customer who had rescheduled meetings to get there as it’s not open on a Saturday or later in the afternoon!

  • Viresh6times Viresh (@Viresh6times) reported

    @AskNationwide I can't find how to start an online chat on the page, could you help?

  • sophz1985 Sophie Teff (@sophz1985) reported

    @AskNationwide hi, I am trying to sort an urgent issue with my current account. Someone called me back but I missed the call. Now your phone lines are down, can someone call me? Sophie

  • Twitworth1977 Neill Whitworth (@Twitworth1977) reported

    @AskNationwide I completed the form on Tuesday afternoon, but a shame that this couldn’t be handled in a contact centre, that would be far more convenient as a customer

  • SteKeye80 Stephen Keye (@SteKeye80) reported

    @AskNationwide I have a job to do, you’ve disrupted my working week as it is. How about you guys do a bit of work for once and call me

  • dac5256 Douglas Chadwick (@dac5256) reported

    @AskNationwide is there a problem with nationwide accounts? . Mobile App not working, transactions failing online and your phone lines backed up with over 30 minutes wait . Your website is saying everything is normal. Please advise.

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide @MoneySavingExp Please someone help.