Nationwide

Is Nationwide down in Cromer, Norfolk, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cromer, Norfolk, England 11/25/2025 05:45

November 25: Problems at Nationwide

Nationwide is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (24%)

    Website (24%)

  3. Login (10%)

    Login (10%)

  4. Transactions (3%)

    Transactions (3%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • StarfishChoccy Choccy_Starfish (@StarfishChoccy) reported

    @AskNationwide Just checked account, not been paid today, just what we need on New Year's Eve, obviously your problem from 10 days ago is back again, there are going to be some very unhappy customers, any idea of ETA to be fixed?

  • BenScott2020 Ben Scott (@BenScott2020) reported

    @AskNationwide wow twice in 2 weeks you have issues affecting money going in and out of my account! This is unacceptable given the next few days banks will be shut…… £100 compensation for the last issues but no contact to discuss. What do you plan to do this time @MartinSLewis

  • krskipp Kevin Skipp (@krskipp) reported

    @Shitthismansays @AskNationwide You'll normally be entitled to refund of charges incurred through banking errors, although BACS payments technically have until 6am to clear so they may have loophole with your payment out having no margin for error.

  • claireyt86gmai1 claireyt86 (@claireyt86gmai1) reported

    @AskNationwide when are u goin up fix the app AGAIN gettin a joke now

  • Stephen5269511 house of fraser (@Stephen5269511) reported

    @AskNationwide Literally happens every week, dreadful banking service

  • FoxyLady_UK Nicky (@FoxyLady_UK) reported

    @AskNationwide now I’m no customer care expert but common decency would say to put out a tweet saying there are known issues right now so people don’t need to be searching, worrying they’ve not been paid…

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @BethannieJacko @AskNationwide I made the first post before 1am. I knew there was an issue then why didn’t nationwide.?

  • clarkies35 Steve Clarke (@clarkies35) reported

    @AskNationwide your site and app says payments in are only affected however my payment out to HSBC to cover some big DD's has not reached my account! What's going on??

  • TristanMorris7 Epoch Sparrow (@TristanMorris7) reported

    @AskNationwide @BBCBreaking nationwide withholding customers money due to an unknown issue. We are being fobbed off with a carbon copy response. People are unable to do anything, go shopping, buy food etc... Money was due in at midnight but we are still waiting on @AskNationwide

  • JackHemfrey Jack Hemfrey (@JackHemfrey) reported

    @AskNationwide sort ya **** out got bills too pay and because your **** service is down twice in the space of a month im gonna miss them and be charged for it nice one happy new year ya **** wits can’t even have a pint