Nationwide

Is Nationwide down in Cromer, Norfolk, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cromer, Norfolk, England 10/13/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (28%)

    Website (28%)

  3. Login (17%)

    Login (17%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • hoostie101 David Houston (@hoostie101) reported

    @AskNationwide I am sick of this. I’ve done the chat, been advised to call your help line and am now in a 30 min queue. Really bad customer experience. I simply want to amend my switch application with a different current account! Can this not be done with you? Can I visit a branch to sort?

  • hollyterrington holly v terrington (@hollyterrington) reported

    @AskNationwide @DeepinLakebirds If you are an existing Nationwide customer (and do not hold accounts with any other bank or building society to be able to transfer them in to Nationwide and benefit from the offer) is there any incentive to stay with Nationwide rather than move to get a switch offer?

  • GaryWilliamsIT Gary Williams (@GaryWilliamsIT) reported

    @AskNationwide The one on the end of the number that your digital banking site told me to call so I could access my account.

  • Dale_Harrison Dale_Harrison (@Dale_Harrison) reported

    @AskNationwide "We're here to help", yep. Insane cost of living rises, so you're here to help. Home and Buildings insurance costs last year £419. Renewal quote just dropped: £682. No changes my side. Honestly, thanks so much for the support. 🤬

  • hangingwithmr Coops (@hangingwithmr) reported

    @AskNationwide Good evening. I need to change my mobile number you have on record to be able to access online banking, one time code is being sent to an old number. Could you point me in the right direction. Thanks.

  • ashh235 logan🦇 (@ashh235) reported

    @AskNationwide hi, I got a new phone but whenever I try to log into the app it says there is service availability problems and won’t let me?

  • tomscott230 T Scott (@tomscott230) reported

    @AskNationwide The contactless function on my debit card has stopped working. How can I order a replacement?

  • GaryWilliamsIT Gary Williams (@GaryWilliamsIT) reported

    @AskNationwide Your website says 8am until 8pm. What happened? Did inflation reduce the amount of hours available to deal with calls?

  • simonbrown62 Simon Brown (@simonbrown62) reported

    @2SmoothBooth @AskNationwide David, check the website now, as increases have been applied to most savings accounts. No update on what this means for existing accounts as yet though, and whether we’ll have to go through the painful process again of closing and reopening to get the best rates!

  • OakBe OakBe (@OakBe) reported

    @AskNationwide made another payment yesterday which hasn’t gone through. Can someone explain to me why without me having to sit on hold for another hour to the help desk?