Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cookstown, Northern Ireland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cookstown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 4 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  will east (@wileast) reported 4 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  X_eON (@X_eON) reported 5 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Gemma H (@gem_gem14) reported 8 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Soft Touch (@baghcat) reported 10 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Neil Jeffares (@neiljeffares) reported 11 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Francis Wilcox (@Tel_Wilcox) reported 13 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  SkhTrains (P) (@SkhTrains) reported 15 minutes ago

  @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

• 
  James Eglinton (@RealEggy2023) reported 18 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  Rhys Foran (@rhysforan) reported 18 minutes ago

  @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help