Nationwide status: access issues and outage reports

Problems in the last 24 hours in Buckley, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Buckley, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacko 💙 (@1066jacko) reported 7 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

• 
  Dr Barney Craggs FCIIS (@barneyc) reported 7 minutes ago

  It's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!

• 
  ME? I'm not well.... (@itsfar2bright) reported 8 minutes ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  Paul (@pau1ie_tom) reported 9 minutes ago

  @AskNationwide Absolute disgusting how ive been treated, a scammer tried take money from my account my account got blocked, i reposted it several days later still nothing then they sent me email saying don’t bother contacting us again about this scam your account will stay blocked, i rang several times fraud squad said wait another 4 days even though i sent evidence then got email saying ive been unblocked & its been sorted & what’s more of an insult they said on this occasion we will let you keep your account . How dare they, I was one who got scammed & they tell me I'm allowed to keep my account open, No apology no nothing just Insults & nasty emails, Last straw I'm Gone, I'm closing my account & moving my service, @nationwide is we protect scammers & insult & screw loyal customers, Pathetic :(

• 
  Suzanne Appleby (@suze_appleby) reported 13 minutes ago

  @AskNationwide called your credit card fraud line at your request, when it tries to put me through to someone it tells me it’s closed and tells me to call the number I’ve just called. Which according to your website is 24/7. Not very reassuring, what do I do now?

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 13 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  SMV (@MissSmallVoice) reported 14 minutes ago

  @AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.

• 
  Glen Smith (@Glenthecarp) reported 14 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  Michelle Bills (@shellbills) reported 15 minutes ago

  @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

• 
  X_eON (@X_eON) reported 17 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?