Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bridgend, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matabele Warrior (@bsisa16) reported 1 minute ago

  @educationgovuk I hear I being charged 2.50 being late. At a very top Pri - School. It is not going to happen @Uber_Support. We Charge back @AskNationwide...you will pay my money back. There are cameras...I challenge the British Company working with Chinese Company in Shenzhen...pull out the CCTV.

• 
  Walid (@walid_ahmadi07) reported 3 minutes ago

  @AskNationwide @DifferentHoney I have never received this £100 despite being long serving customer😔

• 
  Dáireo (@Alpha2007D) reported 4 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Nick Clitheroe (@NickClitheroe) reported 4 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Jon B (@ozzybn1989) reported 7 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  SkhTrains (P) (@SkhTrains) reported 7 minutes ago

  @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

• 
  Glen Smith (@Glenthecarp) reported 16 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 16 minutes ago

  @Paulaj1984 @AskNationwide It was my friend bank that was down . I had a panic as i seen it leave mine

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 20 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  Kellie (@xKellieLou) reported 27 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.