Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bishop's Castle, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bishop's Castle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benny (@wooshy90) reported 3 minutes ago

  @NerradSelims_91 @AskNationwide Hey @AskNationwide someone must be in the office by now, any update on problems with your app?🤔

• 
  kathleen reid (@independencekat) reported 5 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Robstar 🚀 (@roballport) reported 5 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

• 
  MH (@MhMyxacc444) reported 9 minutes ago

  Started chat with @AskNationwide about missing card at 11.53. Still on it still not dealt with 🤡 as a new customer I’m having regrets. But they also won’t close it. Avoid them

• 
  Timmy Mac (@TimMcElligott4) reported 13 minutes ago

  Last year @AskNationwide gave me £50 as a thank you Today they sent me an email telling me my account has been closed!! WTF!!! What about the money, including the £50, I have in it?????

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 13 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 13 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

• 
  Grey Blackstone (@GreyBlackstone) reported 14 minutes ago

  @AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.

• 
  Jonathan Leigh (@LeighJonathan) reported 15 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  😎 (@ricksandhu_) reported 16 minutes ago

  @AskNationwide how long till I am able to unfreeze my card? Currently needing to use my card and it’s saying that I I’m unable to due to a technical issue. This is causing me a lot of issues