Nationwide

Is Nationwide down in Birtley, Northumberland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Birtley, Northumberland, England 01/16/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HaroldyCaroldy Charley Haroldy Ⓥ🌱🐰🐷🦊🐄 (@HaroldyCaroldy) reported

    @AskNationwide Hi I do not have the telephone pass number you promised to send and cannot get thru to your customer service without it. How do I contact you please?

  • blue_flyby Blue-flyby (@blue_flyby) reported

    @AskNationwide Chat can't help with mortgage applications. They tell me to call. Then I can't get through to anyone on the phone. I need to speak to someone. Not acceptable. How do I make an official complaint?

  • mrskarose Kate Rose 💙 (@mrskarose) reported

    @AskNationwide 45 mins and counting trying to get through to UKInsurance to chase my travel claim which is way overdue. They have no email address, and I can't find them on here so basically I've no chance of getting an answer. Can you help?

  • SigniusNetworks Signius (@SigniusNetworks) reported

    @AskNationwide I am not your customer, I am @StarlingBank customer. But your customers are the only ones who have this issue, not encountered this with any other customers banks.

  • PAWauthor Paul Williams (@PAWauthor) reported

    @AskNationwide Just received new debit card but needs my pin to activate contactless but I have forgotten it. Can you help me please?

  • louby_booby Louise Daley (@louby_booby) reported

    @AskNationwide my card hasn't been working properly (declined) and has gotten worse over time especially in certain shops. Will I need a new card or is it a different problem?

  • IAV81 Ian (@IAV81) reported

    @AskNationwide are you aware on any problems with the app on an android phone? Not worked now all day. Thanks.

  • SigniusNetworks Signius (@SigniusNetworks) reported

    @StarlingBank can you liaise with @AskNationwide for some reason their customers cannot make payments to my Business name & payments only go through in my personal name. Nationwide seems to be only one that has this issue & everyone else can use my business name for payments

  • wolvesmarc wolvesmarc (@wolvesmarc) reported

    @AskNationwide I did try that in the end because that number was listed to use for further help. The number the letter said to call ended in 302011

  • junkcano Simon Robertson (@junkcano) reported

    @Jacq65Simpson @AskNationwide it is not the person's body that is the problem. It is the comments