Nationwide

Is Nationwide down in Birtley, Northumberland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Birtley, Northumberland, England 11/23/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (21%)

    Website (21%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • snfairclough Simon Fairclough (@snfairclough) reported

    @AskNationwide According to your website your phone lines close at 12.30 on Saturdays.

  • Helena68uk Helena Foreman (@Helena68uk) reported

    @AskNationwide Exactly what I said happened!!! So to bank £30 worth of one demonination coins takes 5 trips to go into one account - when Covid is rife? Ridiculous. He had my card, why not at least take £5 more for my account? I have health issues so we take precautions.

  • tankhead666 Anthony (@tankhead666) reported

    Shocking service at @AskNationwide Aldgate branch. The City is at most 50% busy but the queue was long and service slow. I gave up.

  • wellycath Cath 🇪🇺🚫HS2 #StoptheStink (@wellycath) reported

    @AskNationwide That's the problem though, you can't speak to anyone on the 03457 number you've suggested without putting account numbers in etc :-( Please could I DM you regarding the information that I need?

  • IndiaGraceDsgns India Grace Designs (@IndiaGraceDsgns) reported

    @AskNationwide That's no good to me now. I am doing my accounts now. I need to be able to see that info NOW. What possible use is restricting access to the last financial year in the overview? Could it possibly be more unhelpful. Which unthinking bigwig decided that it would be OK?

  • NicoleK1508 NicoleK (@NicoleK1508) reported

    @AskNationwide I've been doing that all day - they told me my original bank has to cancel the switch which is apparently rubbish - it has to be the bank that initiated the switch. I don't want to go on another chat to receive MORE wrong advice!!!! There must be someone that can help me??

  • DavidWhite_IO David White (@DavidWhite_IO) reported

    @AskNationwide how is your fraudulent helpline only list and stolen? What on earth is the point? Horrendous! (And you compensated me twice already for horrendous customer service) now I have an issue you can’t/ won’t help

  • keith1403 Keith Ledson (@keith1403) reported

    @santanderukhelp if other banks ie @AskNationwide can tell you when your next credit card statement is due, why can’t you? I’m not asking to fix the date, but notice of when the statement will be, would be really helpful in planning expenses.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • NicoleK1508 NicoleK (@NicoleK1508) reported

    @AskNationwide I think I've had the worst customer service from a company in a long time from Nationwide today. 3 advisors giving me wrong information - 3 separate contacts. Am closing my week old account with immediate effect!