Nationwide status: access issues and outage reports

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birtley, England

The most recent Nationwide outage reports came from the following cities: Stocksfield.

City	Problem Type	Report Time
Stocksfield	Mobile App	2 months ago

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steve odonnell (@steveod21) reported 5 minutes ago

  @AskNationwide Is the banking app down? Haven’t been able to get on for 3 hours. Just times out.

• 
  🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported 20 minutes ago

  @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.

• 
  🌍🌳🐟🙉Ady🤔 (@AdyG28) reported 20 minutes ago

  @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

• 
  name pending (@wozeruk) reported 22 minutes ago

  @AskNationwide I need some information my account was shut down due to somebody recalling the transaction the person in question was committing the fraud, not me and now I need to complain to the FOS but 1st I have to complain to the bank. I would like to start this process

• 
  Hamilton (@Hamilton7543842) reported 30 minutes ago

  @TomHCalver I think prices are too high. Perhaps if they came down say 75%? All would be well again @AskNationwide

• 
  Julie (@JulieMelvinator) reported 32 minutes ago

  @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 32 minutes ago

  @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

• 
  Steve Scrase (@StevenScrase) reported 32 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  lou🍓 (@crashingoutlou) reported 33 minutes ago

  @AskNationwide hi, i’m having trouble verifying my identity with my passport. i tried earlier but it didn’t work, and now the verification option has disappeared. please can you help?

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 33 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph