Is Nationwide down in Birtley, Northumberland, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birtley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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JB
(@james84085702) reported
@AskNationwide No money in it. Some, but not all of this is down to the incompetencies or down right criminal activities of some of your employees on the fraud department. How am I supposed to get paid, make payments, buy materials for work, all while I have a blocked unusable bank account?
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Iain McDonald
(@McDona1d) reported
@AskNationwide Apple can repair a phone (properly) and return inside of 24 hours? Nationwide can't resolve within months for some reason. Worse though is the way you treat your customers. You should take ownership of your customers journey and deal with issues when caused by your suppliers.
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Daniela Sigurd
(@danielasigurd) reported
@AskNationwide how do I get someone from Nationwide mortgage to respond? My solicitor &mortgage broker is trying to contact you but no response!service so far has been atrocious
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Iain McDonald
(@McDona1d) reported
@AskNationwide I raised with @AskNationwide as a specific @AskNationwide issue 2 weeks ago, your team forgot to pass it on🙄 I followed up on Friday and your Member Relations Consultant advised he was escalating, having heard nothing 5 days later I had to call him again as no response...
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Tom Reed
(@TomCFC87) reported
@AskNationwide We have now passed the 4 hour mark. Getting pretty damned tired of this awful jazz hold music. When you call it a "24 hour" line is that how long it takes someone to answer?
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Iain McDonald
(@McDona1d) reported
@AskNationwide I spoke to your Member Relations Consultant this morning, he advises nothing he can do and that @AskNationwide don't provide customer care over and above if something goes wrong (can't imagine that will Debbie Crosbie's view?) my complaint is about @AskNationwide #poorservice
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Eleanor New gov. needed
(@albaugh_er) reported
@AskNationwide Being a customer is hard work. Issue no 1 you refused to do what you said you would, deal with complaint and months later after refusing to communicate with ombudsman, now resolved in our favour. Now you are at it again. Because you failed to deal with us in 30 days we suffer.
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Gregory Collins
(@GregJCollins) reported
@AskNationwide I've just opened a Flex Direct account and transferred two direct debits. I was told I would receive a £150 cash back bonus but haven't received it yet. Please can you help sort this out?
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Iain McDonald
(@McDona1d) reported
@AskNationwide Case NBS 7658000 refers, phone initially went to LSG in May (yes May!) and now needing 3rd repair due to clear quality control issues. The poor communications, customer service (including Nationwide forgetting to pass on) and lack of ownership from Nationwide is unacceptable.
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Eleanor New gov. needed
(@albaugh_er) reported
@AskNationwide We have already spent 15 minutes explaining that if you dont’t recognise government documents that we have you are asking for the impossible. And yet someone is going to continue repeating the tosh?