Nationwide

Is Nationwide down in Birtley, Northumberland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Birtley, Northumberland, England 02/24/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenStorey007 Steven Storey (@StevenStorey007) reported

    @AskNationwide, couldn’t your phone lines detect whether lines are open before putting you through security? Quite a faff digging out all the references you ask for only to be told to call back during “normal working hours”, which I guess means 9-5 but who knows?!

  • ISOPSteve Steve Craig (@ISOPSteve) reported

    @AskNationwide No links. Just says there is a problem with your ISA transfer request, please call within the next 5 working days on 0800 4643032 between 9am-7pm mon/fri 9am-12pm Sat. Seems legit?

  • rhysmcd1882 Rhys McDonald (@rhysmcd1882) reported

    Firstly @AskNationwide your bank closes my Visa dispute despite evetything I have gave as evidence secondly I call your office hangs up several times then thirdly I call back and you are closed after getting told you were busy helping other customers can you help me

  • Lynsey0085 Lynsey (@Lynsey0085) reported

    @AskNationwide Sent a DM however someone eventually answered and fixed my issue in 2 mintues. 20 minutes after being on hold.

  • edent Terence Eden (@edent) reported

    @AskNationwide not sure I understand. It's the mobile payment service. I want to sign up on my mobile. Is that possible?

  • CroweSeann Seann Crowe (@CroweSeann) reported

    @AskNationwide hi there. How do I get a replacement debit card ,as mine has stopped working in some ATMs. Thanks .

  • matteason Matt Eason (@matteason) reported

    @aktheknight @edent @AskNationwide Yeah, they're generally pretty meh. It took them forever to support contactless and Android Pay, they have a very shaky understanding of the direct debit guarantee and the online bank is straight out of 2005. Only with them out of inertia but I really should switch

  • chlosimmons Chloe Simmons (@chlosimmons) reported

    @AskNationwide Hi Mel, I tried everything but the customer service agent was uninterested and inflexible after I waited on hold.

  • AndrewRodgers_ 𝔸𝕟𝕕𝕣𝕖𝕨 𝔾. ℝ𝕠𝕕𝕘𝕖𝕣𝕤 (@AndrewRodgers_) reported

    Very unhappy customer today! Requested current account switch from @tescobankhelp to @AskNationwide only to find out #TescoBank are closing all current accounts anyway and my request was cancelled. I now need to go through the whole process again, which is just not good enough!

  • Fergalson Pete (@Fergalson) reported

    1 week (5 working days) and your useless systems and processes still have not returned my money. Admin and finance teams not taking calls from your customer service agents and your own complaints team missing their SLA on responding. I just want my money back @AskNationwide