Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Professor Adam Taylor (@Adatomy) reported 7 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  Phi (@PhiMorsou) reported 9 minutes ago

  @AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end

• 
  Ivor Harper (@ivor_park_fin) reported 12 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Susan Jarvis (@AttonSusan) reported 13 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

• 
  Dollydimple (@Dollydi26969910) reported 17 minutes ago

  @DebiEvansMatron @Vampfree1110228 @AskNationwide Agree re problems. Just been logged in to a Nationwide app chat ‘help’ line. No further forward after an hour. Just cancelled newly opened credit card account because of Nationwide abysmal admin.

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 22 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  Gillian Perris (@GillianPerris) reported 25 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  . (@RMcG1991) reported 26 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Rachael Santangelo (@Beleza_Rach) reported 27 minutes ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

• 
  Eda Gumush (@cicekeda73) reported 29 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help