Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Pound (@dannypound88) reported 6 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  George Brown (@gb62028) reported 12 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  Jonathan (@jayIFA) reported 12 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 13 minutes ago

  @AskNationwide just had a faster payment sent however nothing is showing in the app are you aware of any issues

• 
  Funky Hippo (@funkypottomus) reported 14 minutes ago

  Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback

• 
  JT ☄️ (@joshysaysstuff) reported 15 minutes ago

  Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???

• 
  Bluemailer (@bigbluemailer) reported 18 minutes ago

  @AskNationwide @RLHobs I agree with this.The app is awful and I have reported it several times, nobody takes a blind bit of notice. The IT people at Nationwide are useless.

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 18 minutes ago

  @AskNationwide Infuriatingly, this was the same automated service that I had called previously and told me to use the app to dispute the payment. Talk about going round in circles 🤬. Meanwhile an insurance company has taken £100s from my account

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 20 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Platinum Trophy 141 (@plattrophy141) reported 21 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank