Nationwide

Is Nationwide down in Alnwick, Northumberland, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Alnwick, Northumberland, England 11/15/2025 01:45

November 15: Problems at Nationwide

Nationwide is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • elitelawnmain Elite Lawn Maintenance Ltd (@elitelawnmain) reported

    @AskNationwide your mortgage teams service is quite frankly embarrassing, got told on more than one occasion we could overpay at no charge, send over our payment and now been charged £400!!! Customer services are useless. The last few weeks have been chaos with them!

  • tucka20 Jordan Tuck (@tucka20) reported

    @AskNationwide Thanks, I've sent a request via that form. This isn't the treatment I expected from you, a paying bank customer for over 10 years, mortgage customer for over 5 years and loan customer with no history of missed payments. I'm now looking to move banks.

  • betsyspangles Betsy Spangles (@betsyspangles) reported

    @Emsjo2 @AskNationwide God, I'm with them and mine's just gone down from £445 a year to £247!

  • ingsification ings (@ingsification) reported

    @AskNationwide are there issues with sending login codes to mobile phones? Tried yesterday and no sms received. Tried again today and no sms received.

  • 2SmoothBooth David Booth (@2SmoothBooth) reported

    @AW69636198 @AskNationwide Quick enough to pass it on to borrowers though. Coventry Building Society offer a limited access ISA at 2.25% from 7th October. If this lot don't sort it out by then I'll be moving to the CBS. Oh, and don't complain because they delete your posts and stop you commenting again!

  • Ochils1000 Geoff W (@Ochils1000) reported

    @AskNationwide why is my nationwide app not working... it's stating insecure connection!!!

  • LeFuzzyOtter Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England

    @AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.

  • MagicMerry88 Magic Man (@MagicMerry88) reported

    @AskNationwide Your telephone service is a joke. I've been waiting for 40 minutes and then the call just cut off and now I'm having to wait all over again. All I need to know is the bank details to make a one off annual overpayment lump sum.

  • SHARONH19234069 SHARON HEARD (@SHARONH19234069) reported

    @AskNationwide Yes Gill help me get debt card is one good for me

  • CT87_ Krypto (@CT87_) reported

    Anyone who banks with @AskNationwide having problems receiving their wages?