Nationwide

Is Nationwide down in Alnwick, Northumberland, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Alnwick, Northumberland, England 01/24/2026 16:15

January 24: Problems at Nationwide

Nationwide is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Brittan35738226 Brittany (@Brittan35738226) reported

    @AskNationwide Hi Marcus. My bank has not received anything. They told us a minimum of 20 working days before we should call back as nothing will be resolved by then.

  • dobbo666 Michael Dobbins (@dobbo666) reported from Kidderminster, England

    @AskNationwide And your chat service is poor

  • gromitvomit Gromitvomit (@gromitvomit) reported

    @AskNationwide I would like to get account statements for January to June 2020, can you help please?

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @AskNationwide Disgusting service

  • fossil_bluff Fossil Bluff (@fossil_bluff) reported

    @AskNationwide @EnglandFootball The replies to this advert highlight this issue perfectly, with derogatory comments being made, not about the message of inclusivity and #MutualRespect, but about the appearance of a woman. I suspect this was a very clever design to self evidence what women face daily.

  • LawClair clair law (@LawClair) reported

    @AskNationwide as a long time customer I am compelled to say, your new advert is absolute pants

  • Amanda43737169 bopeep. 113. (@Amanda43737169) reported

    @AskNationwide I have phoned customer service today . I am still not satisfied . There is money missing from my account ...a cancelled transaction from the 5th of May. The money has never been credited back k to my account .

  • Steph_Elford Stephanie Elford (@Steph_Elford) reported

    @AskNationwide I've been trying to transfer money out of my account for the past couple of days and every time I try there's a service availability/technical problem. Tried app and desktop. Why is this happening?!

  • JasonHa19489336 Jason Harrison (@JasonHa19489336) reported

    @AskNationwide I have been in contact with the fraud team multiple times and still have not received any reply which is why I have contacted you via social media to see if that might help but alas still no response just "call our fraud team for an update" ?? It's almost comical

  • Orwelland30 Don Forth (@Orwelland30) reported

    @AskNationwide Yes James. Could you feed back to your managers that it is a very poor look for a seemingly bona fide bank to block the requested closure of an account for trivial reasons. Hopefully prospective customers will note you can easily open an account but find it impossible to close.