Nationwide status: access issues and outage reports

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Aberystwyth, Wales

Latest outage, problems and issue reports in Aberystwyth and nearby locations:

• 
  Meinir Ann Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@meinirann) reported 51 minutes ago from Eglwys-fach, Wales

  Every single month, there are issues with @AskNationwide. My money’s gone from my bank, but more than 2 hours later, it’s still not showing up in my Nationwide savings account! This is happening every month now! 🤬

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam (@hunting_sam) reported 4 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Chrismit (@RadiationSloth) reported 5 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 8 minutes ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  Francis Wilcox (@Tel_Wilcox) reported 9 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Claire McClean (@Claire__McClean) reported 11 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

• 
  @LW89Pics (@LW89pics) reported 11 minutes ago

  Well done @AskNationwide for having a terrible online banking system that's stopping me from sorting out my finances. Whoever designs these things are sadistic.

• 
  Phi (@PhiMorsou) reported 15 minutes ago

  @AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end

• 
  Ric M. (@revoraman) reported 19 minutes ago

  @AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?

• 
  Jennifer Curle (@jennifer_curle) reported 19 minutes ago

  @AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.

• 
  Ethan (@ethanms10) reported 28 minutes ago

  @AskNationwide is your triple access isa likely to return?