Nationwide status: access issues and outage reports

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Aberystwyth, Wales

Latest outage, problems and issue reports in Aberystwyth and nearby locations:

• 
  Meinir Ann Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@meinirann) reported 10 minutes ago from Eglwys-fach, Wales

  Every single month, there are issues with @AskNationwide. My money’s gone from my bank, but more than 2 hours later, it’s still not showing up in my Nationwide savings account! This is happening every month now! 🤬

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tango5 (@Tango5_sec) reported 7 minutes ago

  @SamaraAngelxoxo @AskNationwide Having the same issue 😩

• 
  Magic Cram Crock (@craig13mcc) reported 7 minutes ago

  @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

• 
  James Eglinton (@RealEggy2023) reported 10 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  JaxquesRiviera (@JaxquesRiviera) reported 13 minutes ago

  @AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app

• 
  Chris (@Sparky2504) reported 16 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  john tarrant (@johntarrant16) reported 18 minutes ago

  @AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.

• 
  Tom Morgan (@twmorgan11) reported 19 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Ric M. (@revoraman) reported 20 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  JTB (@fimbisj) reported 21 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 22 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%