Nationwide status: access issues and outage reports

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Aberystwyth, Wales

Latest outage, problems and issue reports in Aberystwyth and nearby locations:

• 
  Meinir Ann Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@meinirann) reported 33 minutes ago from Eglwys-fach, Wales

  Every single month, there are issues with @AskNationwide. My money’s gone from my bank, but more than 2 hours later, it’s still not showing up in my Nationwide savings account! This is happening every month now! 🤬

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 4 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  lisa (@lisa98715214) reported 4 minutes ago

  @AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.

• 
  CJ © 📷 (@photo_cj) reported 7 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Rachael Santangelo (@Beleza_Rach) reported 9 minutes ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

• 
  Jordan (@JordanPostingX) reported 12 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  Neil Jeffares (@neiljeffares) reported 12 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  John Laughlin (@easylec) reported 15 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Ric M. (@revoraman) reported 15 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  will east (@wileast) reported 18 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Tom Morgan (@twmorgan11) reported 22 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'