NatWest

Is NatWest down in Truro, Cornwall, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Truro, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Truro, Cornwall, England 11/28/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • liz_brown2610 Liz (@liz_brown2610) reported

    @YardleyShooting @LloydsBank Try being with @natwest they had a glitch notified me today payments taken twice instead of once 🙈🤯.

  • getting_fiscal Letsgetfiscal (@getting_fiscal) reported

    Tens of thousands of NatWest customers charged twice in Visa card glitch...

  • TweetsByTamzin Tamzin (@TweetsByTamzin) reported

    It’s been over 24hrs and Natwest still don’t have a timeframe regarding when we’ll get our money back. I am penniless, in minus figures with an unarranged overdraft and they’ve done nothing to help. The only thing they’ve managed to do is patronise people. Shocking

  • notfunnymatthew Matthew (@notfunnymatthew) reported

    I genuinely cannot believe how completely terrible every single aspect of NatWest's online banking and app are.

  • kpearny Karen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿💙💛 (@kpearny) reported

    @Aid_RAF99 @VirginMoney That’s crap service on phone but good to freeze card if they think diff activity per usual has taken place. NatWest did to me but sent a text asking to confirm I wanted to pay for the large transaction as not my normal and then they allowed transaction to be re done.🤞you sort.

  • villabone VillaBone (@villabone) reported

    Natwest currently have a software issue where some payments have been taken twice. App is down

  • KingsdockToffee Kingsdock ケビン (@KingsdockToffee) reported

    @LettleyPelly @KevinMe05615807 As said, you don't know how companies work. If you had an issue with your RBS mortgage or Natwest closed your local branch is that Boris' fault? The government were the majority shareholder in the group until last month and still own 48%. BUT ARE NOT INVOLVED IN OPERATIONS.

  • HRussellLancs Harriet Russell (@HRussellLancs) reported

    What the frig is going down at @NatWest_Help? Double payments taken from my account, still no refunds two days later, three phone calls, two terminated mid call just as they went to ‘process a credit’. Sort it out NatWest, absolutely shocking service, I’ve got kids to feed.

  • AdamRenwick6 Adam Renwick (@AdamRenwick6) reported

    @NatWest_Help usually taking money without consent is theft at NatWest is a technical glitch.

  • thatnorthener that northerner (@thatnorthener) reported

    @NatWest_Help @natwest out of interest, do you regularly treat your premier account holders with appalling levels of customer service? Must be just me then.