NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 12/04/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Website
United KingdomSheffield Transactions
United KingdomDidcot Mobile App
United KingdomStockport Mobile App
United KingdomManchester Login
United KingdomBolton Transactions
Map Full Outage Map

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgieHristov Georgi #FBPE (formerly Georgi Georgiev) (@GeorgieHristov) reported

    @H22741484Martin I don’t know. But I am happy with my bank, NatWest. You can move your account there. I’ve never had a single problem with them.

  • CybilDuVaux Cybil DuVaux, 'The Dame of Blackpool' (@CybilDuVaux) reported

    @NatWest_Help come on natwest, sort out your customer service. No desks open on a saturday, no way to pay in cash because your atms are rubbish. Tried to deposit 3 times, didn't even attempt to count money, just spat it out. To be told you'll have to come back Monday 😡

  • greeningrichard Richard Greening (@greeningrichard) reported

    @Moneybox @smflood Natwest closure of acct used for business is theft. Could charge for business use. Barring access could destroy business. The money isn't theirs but they behave as if it is. £500 totally inadequate compensation.

  • wrenhodl optimistic wren (@wrenhodl) reported

    @stevebullish What was your issue with NatWest?

  • Antonin96342145 Antonina (@Antonin96342145) reported

    High street banks ended as the worst performers after the Bank of England defied market expectations as it kept interest rates on hold. NatWest closed down 5.6%, Lloyds down 4.5% and Barclays down 3.9%. Higher interest rates mean lenders have a bigger margin to play with.

  • SatoshiMelange Leto Hodll Atreides ☂️ (@SatoshiMelange) reported

    @stevebullish Never had issues with Natwest tbh. Since they updated the app I get a few confirm in app though. My on ramp has been binance, coinbase, Celsius but nexo the best so far. Bottle pay is on my list.

  • anonwisewarrior anonwisewarrior (@anonwisewarrior) reported

    @NatWest_Help Contact NatWest and ask them why they have sold all their customers out, MasterCard will monitor your bank accounts, freeze your card when you have hit your co2 limit, DO NOT SUPPORT THIS COMMUNISTIC BS

  • Jay1trader Jay (@Jay1trader) reported

    @goldengreek8 @TheLongerGame No need for placing, talking shite. They sold mortgage portfolio to Natwest earlier in the year to help with liquidity and MREL requirements

  • NorthPowerWomen NorthernPowerWomen (@NorthPowerWomen) reported

    @SimoneRoche a reminder that "You’re not alone, you’re not the first person to have trodden this path. Ask for help and support, there’s no such thing as a stupid question, there are people who want to support" #ClimateChange #EntrepeneurshipWeek @Natwest @FundHerNorth

  • celtic_switch Celtic_Switch 〓〓 (@celtic_switch) reported

    @firstdirecthelp I'm a Natwest customer over 30 years. They have decided to stop me being able to make online transactions without having their mobile APP installed which contains spyware. Could you confirm if you have the same policy if I were to switch to you? @NatWest_Help

  • ASlightReturn1 A Slight Return (@ASlightReturn1) reported

    @AndyIPSE @Moneybox It hasn't, but as a result of your story - and some other recent policy changes tbey've made - I'm about to switch banks. Natwest is about to lose a customer of 37 yrs.

  • MaugeyGeoff Geoff Maugey (de Moley / Mullah) (@MaugeyGeoff) reported

    There is only two things worse than a stupid man one an ignorant man and second a stupid ignorant banker especially BNP paribas, lcl banque, NatWest, Citibank, axa bank. Stupid ignorant banks wankers there don't give a **** about the environment or humanity

  • CityHullSara CityHullSara (@CityHullSara) reported

    @NatWest_Help Hi- I’ve found someone’s NatWest debit card- could you help please?

  • bobfortheworld bob (@bobfortheworld) reported

    @NatWest_Help Ok I managed to get it to work ..it only works on Microsoft Edge and I opened the account with RBS....NatWest was still broken but same banking group so no worries. Now to get the £100 I've added my old account for the switch and gone through ID verification.

  • nathansinvestm1 nathansinvestments (@nathansinvestm1) reported

    This week I left @Barclays for their block on crypto deposit. Hoping NatWest will be more accommodating

  • struzza83 Name cannot be blank (@struzza83) reported

    @NatWest_Help I asked for transaction list to be sent to my inbox last week. You ignored it, reminded your advisor and all he said it will be done in 2 days. I need it for tomorrow and you do not even feel sorry about that. Dreadful customer service NatWest! Why do we pay account fees for?

  • AvonandsomerRob Rob Boyd, Esq. (@AvonandsomerRob) reported

    Natwest have signed up to the PM's Net Zero campaign by refusing to give business loans to companies who burn coal. WTF?

  • Andy_C41 andy_C41 (@Andy_C41) reported

    I bank with NatWest in the Uk is anyone else having issues buying bnb???

  • StevenC04170716 Steven Collins (@StevenC04170716) reported

    If you are a @NatWest_Help customer I recommend getting the rewards account and credit card, Christmas is paid for just off rewards #natwest #natwestrewards #money

  • kellytownsend9 kelly townsend (@kellytownsend9) reported

    @NatWest_Help hi natwest, please can you tell me if you can see if a payment is due to go into my account the next working day. Tried your Cora and it’s shocking just go round in circles with it.

  • ChrisCravens20 Milky (@ChrisCravens20) reported

    @RookieKrypto @sjpark_TFL @terra_money It depends on your location I suppose. The UK banking sector is very anti-crypto right now. I'm lucky my bank Monzo is more open minded. Despite this, they still block transactions to and from Binance. My other bank Natwest blocks all "for my own safety" 🙄

  • cheif_lad Ben Rutherford (@cheif_lad) reported

    @BrewDog is there an issue with your UK website? Just ordered the advent calendar, immediate NatWest notification telling me the money has been taken from my account but a frozen BrewDog webpage and no confirmation email. Will I receive my product or get a refund?

  • rugbybaiamare MacPop (@rugbybaiamare) reported

    @NatWest_Help @ICOnews Shocking customer service ending with GDPR breach. Had a credit card dispute, Natwest sent me vendor reply without checking the doc. Turns out, they have sent me the details of another case and person (address, passport, DOB, etc)

  • estee300 Reformation 💪🏿 (@estee300) reported

    @NatWest_Help help is needed as I can see my NatWest credit card is block for no reason.

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @elderpegasus @katebevan This has been available for many years, but banks are only recently implementing and enforcing it. NatWest does so as well, and I'm sure others are catching up. It's non-intrusive, and catches errors. Why were they so slow? Incompetence? Indifference? Nice that it's here now.

  • imlukebenjamin Luke Benjamin (@imlukebenjamin) reported

    Can’t stand those Natwest ads about how this girl is getting advice and a plan to move out, what does this “plan” consist of? “You need to earn more money in order to be able to afford to move out!” No ****! 🙄😝

  • Shuvlarse Paul Shulver (@Shuvlarse) reported

    @HSBC_UK Just switched to you from Natwest today. None of my cards are working. Can't login to the app as you've not sent me a pin. How can I fix this yesterday because I need money to live. Thanks.

  • spinstartshere Dr. Joel Dinero Francis (@spinstartshere) reported

    @NatWest_Help Thanks for stating the obvious and missing the point. NatWest: "I'm sure this is a difficult time for you but please know it's a difficult time for us too, hearing the news of the passing of our deceased customer."

  • Compass_Master Mike Kerridge (@Compass_Master) reported

    @CushWakeUK you wrote to my company advising you now manage NatWest building (replacing)Avison Young & given a Helpdesk No. It would be helpful if you told your Helpdesk you have won the account. They deny you manage Trinity Quay in Bristol. How do we get help?

  • Mark11980 Mark Ross (@Mark11980) reported

    @NatWest_Help I’m trying to pay £500 from my ‘Select account’ into my @HalifaxBank ‘kids monthly saver’ and everytime the NatWest screen says ‘paid’ then the money bounces back …. Whos at fault and how do I fix this?? #Help