NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 11/17/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (22%)

    Website (22%)

  4. Login (22%)

    Login (22%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Edinburgh, Ealing, London and City of Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Transactions
United KingdomEaling Website
United KingdomLondon Login
United KingdomBristol Website
United KingdomLlanelli Mobile App
United KingdomThame Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • grok Grok (@grok) reported

    @Peter_Obidient @dammiedammie35 Generalizations about entire ethnic groups rarely hold up—errors in labeling happen everywhere, from excitement or oversight. The video's UK markers (Greggs, NatWest) were evident, pointing to London, not US. Truth-seeking beats blame; folks mispost locations often, but facts clarify quickly.

  • Angel_head LM (@Angel_head) reported

    @BBCBreakfast And the hard working people who go without vapes, ****, take away food, nails & lash extensions to try and manage those bills - Zero! My daughter rents a 1 bed flat, pays £1050 pcm has a good job in #NatWest treats herself to nothing & struggles. Where’s the incentive to work??

  • letmelooktv LetmelookTV (@letmelooktv) reported

    @BurnsideWasTosh Had to go to Natwest in Peckham recently & the was an African inside the bank mumbling mad ****, firing up his crack pipe. Of course he caused a big old commotion when asked to leave. It just isnt safe to go out after dark at all around here now. Groups of Africans roam at night

  • neily_boy72 Neil Hastie (@neily_boy72) reported

    @TheFCA do you ever conduct reviews on whether banks are treating their customers fairly from a customer service perspective. NatWest / RBS, £10.8bn profit and yet you have to wait 84 minutes in a phone queue to speak to someone about your account.

  • harshkanchan Harsh Kanchan (@harshkanchan) reported

    @FarziCricketer India vs England Natwest final as was down with very high fever. Saw only first 15 overs of India batting

  • AnimalMan7 Waleed Khalid (@AnimalMan7) reported

    Heathrow, NatWest and Minecraft sites down in Microsoft global outage

  • Sam_TH Samantha (@Sam_TH) reported

    @EE since the outage this week I have not been able to open natwest online banking on my phone. Natwest say all is ok on their end. Any ideas? I’ve cleared cache etc and not opening at all

  • 0xAPG alec (@0xAPG) reported

    Tried to deposit from NatWest to Coinbase, but they block any crypto related transactions >£1k. Starling blocks *any* crypto related transactions. The UK needs self-custody and privacy, ASAP.

  • Bulls_N_BearsHQ Bulls&BearsHQ (@Bulls_N_BearsHQ) reported

    BREAKING: Microsoft outage hits Heathrow, NatWest, and major sites as Azure and Microsoft 365 face global DNS issues. Cloud nine? More like cloud offline.

  • TimeTechLLC Awais Haq (@TimeTechLLC) reported

    5 𝗣𝗿𝗼𝗳𝗶𝘁 𝗟𝗲𝗮𝗸𝘀 𝗞𝗶𝗹𝗹𝗶𝗻𝗴 𝗟𝗮𝘄 𝗙𝗶𝗿𝗺𝘀 𝗶𝗻 2025 After reviewing 100+ US law firms and the NatWest Legal Report, here are the 5 biggest money drains and how to fix them in 90 days. The 5 Leaks 1. 𝗬𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗶𝘀𝗻'𝘁 𝗯𝘂𝘀𝘆 𝗲𝗻𝗼𝘂𝗴𝗵: Average firm: 48% billable hours (NatWest) Top firms: 68% billable hours 𝗙𝗶𝘅: Cut roles that don't bill. Aim for 65% across your firm. 2. 𝗬𝗼𝘂'𝗿𝗲 𝗼𝘃𝗲𝗿𝗽𝗮𝘆𝗶𝗻𝗴 𝗮𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲𝘀 𝗬𝗼𝘂'𝗿𝗲 𝗽𝗮𝘆𝗶𝗻𝗴: $195k for mid-level lawyers Market rate: $165k (NALP 2024) 𝗙𝗶𝘅: Pay 70% salary, 30% performance bonus instead. 3. 𝗬𝗼𝘂'𝗿𝗲 𝗳𝗹𝘆𝗶𝗻𝗴 𝗯𝗹𝗶𝗻𝗱: 71% of firms track zero performance metrics (Clio 2024). 𝗙𝗶𝘅: Add quarterly bonuses tied to what matters: bringing in clients, getting paid, and collecting bills. 4. 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗯𝘂𝗱𝗴𝗲𝘁 𝗶𝘀 𝘁𝗼𝗼 𝘀𝗺𝗮𝗹𝗹: Average firm: 2.8% of revenue on marketing Top firms: 8 to 12% (and they get $3 back for every $1 spent) 𝗙𝗶𝘅: Spend 10% on Google Ads and SEO. Target $3+ return per dollar. 5. 𝗧𝗵𝗲 𝗼𝘄𝗻𝗲𝗿 𝘁𝗮𝗸𝗲𝘀 𝗵𝗼𝗺𝗲 𝘀𝗰𝗿𝗮𝗽𝘀: Taking less than 15% leads to burnout and bad choices. 𝗙𝗶𝘅: Owner gets first 25% of net profit. A clear head grows the business. 𝗬𝗼𝘂𝗿 90-𝗗𝗮𝘆 𝗔𝗰𝘁𝗶𝗼𝗻 𝗣𝗹𝗮𝗻 𝗪𝗲𝗲𝗸𝘀 1 𝘁𝗼 2: Run a time report. Cut or move your bottom 10%. 𝗪𝗲𝗲𝗸𝘀 3 𝘁𝗼 4: Build a simple dashboard tracking new clients, bills sent, and money collected. 𝗪𝗲𝗲𝗸𝘀 5 𝘁𝗼 6: Start $5k/month Google Ads and get an SEO check. 𝗪𝗲𝗲𝗸𝘀 7 𝘁𝗼 8: Change pay structure: 70% salary, 30% bonus for results. 𝗪𝗲𝗲𝗸𝘀 9 𝘁𝗼 12: Lock in owner pay policy. Use extra cash for business development. 𝗚𝗲𝘁 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺 90-𝗗𝗮𝘆 𝗣𝗹𝗮𝗻 DM me three things: Firm size (number of attorneys) Gross revenue (last 12 months) Practice area (PI, family, corporate, etc.) I'll send your personal profit fix plan. No cost. No pitch. Just numbers.

  • GerryMoore101 Gerry Moore (@GerryMoore101) reported

    There is a widespread outage at the moment affecting NatWest as well #bbcsixnews

  • steffd62 Steph Dennis (@steffd62) reported

    @reformexposed Motability Operations is owned by the UK's four main clearing banks: Barclays, HSBC, Lloyds Banking Group, and NatWest Group. These banks became shareholders in 2008, taking over the operational role from an earlier partnership. The company operates the Motability Scheme, and any surpluses are reinvested or given to the Motability charity.  Shareholders: The company is owned by Barclays, HSBC, Lloyds Banking Group, and NatWest Group. Operational role: Motability Operations is responsible for the finance, administration, and maintenance of the Motability Scheme, leasing all Scheme vehicles. Relationship with the Charity: The company operates under contract to, and is supervised by, the Motability Charity. Financials: The banks receive payments from their shareholding, but these payments have not resulted in significant financial gain, especially in light of the Scheme's financial instability over time. Surplus funds are reinvested in the business or donated to the charity.  About us - Motability Operations All about us. We are the commercial organisation that delivers the Motability Scheme to 860,000 customers in the UK, helping them to access independent

  • JurassicDorset PawMama (@JurassicDorset) reported

    @itvMLshow where do consumers stand who have been moved from Sainsbury’s Bank to NatWest, and cannot access their accounts due to NatWest not providing the login details (requested several times). Don’t use telephony services for health reasons and worried re late payment.

  • william_R2Rclub William | Value-Investing Strategist (@william_R2Rclub) reported

    @BBCNews A major Microsoft outage affecting big names like Asda, NatWest, and Minecraft,proof of how interconnected our digital services have become.

  • amandaaimeerobi Amanda Robinson (@amandaaimeerobi) reported

    @NatWest_Help I cannot open the NatWest online banking website?my banking app working.

  • SurinderRehal Surinder (@SurinderRehal) reported

    @NatWest yet again issues with NatWest. Been trying since Saturday to get a few cards authorised for Apple Pay and always getting the message unable to do at the moment. Anybody else have these issues?

  • besiktasrfu Besiktasrfu (@besiktasrfu) reported

    Anyone have an issue with rbs bankline? Have people to pay and not working for past two hours 😡 #natwest #rbs

  • brjshshrma Brajesh Sharma (@brjshshrma) reported

    @FarziCricketer Natwest final, I left when India were 5 wkts down

  • miklavans Tomas Miklavans (@miklavans) reported

    New schemes where now suddenly everyone is "honest"... In 2004 NatWest bank to steal from my bank acount £80 and close this acount from 1997. In 2004-2005 have much problems from Brighton NatWest bank staff or some "hero". Simply evidence not preserved...

  • TheBlackWiseGuy TheBlackWiseGuy (@TheBlackWiseGuy) reported

    @PhilMyers53 Hollinfake talking shite because he sold victims of HBOS Lloyds Banking Group RBS Natwest victims of their criminality down the river

  • Anglo_Nomad Anglo Nomad (@Anglo_Nomad) reported

    @narindertweets Yes, she is. She is awful at her job. Not because she is a woman, but because she is bad at her job & should go back to the help desk at NatWest.

  • spygirl_m Tanya M (@spygirl_m) reported

    @bugatti29 @tomhfh Someone who worked customer service at NatWest, who knew it paid so well to afford Dulwich

  • Riccardino999 Mr Rhino (@Riccardino999) reported

    First warning is that the value of the assets is less than the inter-company loan, so these SPV have negative assets. Next layer is the first holdco: New road 2 solar Which receives the income (and any loan repayment) and splits into 2 One goes to service a 110m£ NatWest

  • woodcotealison Dr Alison Longwill💙 (@woodcotealison) reported

    I have raised a complaint with NatWest last Friday. Card stopped for no good reason. I hour on the phone with no result. No text . No reason. Astoundingly poor service! @NatWestGroup @NatWest_Help . This causing me great inconvenience and time-wasting.

  • siwebber2000 Simon Webber (@siwebber2000) reported

    @RhianReads1 It's a Microsoft problem, Rhi. Asda, NatWest and others are down too

  • lozziepop89 ♡ L a u r a 👩🏼 & J i n j a h 🧸♡ (@lozziepop89) reported

    @BearBendor72384 My phone suddenly started pinging with money being spent on Betfred. Thankfully NatWest put a block on the card before too much was taken!

  • toro_homes Toro Homes Estates 🏡 | UK Property Insights (@toro_homes) reported

    NatWest has lowered rates across its new business, existing customer and additional borrowing product ranges effective today (4 November). The biggest cuts have been made on the lender’s buy-to-let (BTL) remortgage product. The two-year fixed rate at 75% loan-to-value (LTV) has…

  • RLKGames1 RyanLittleKing (@RLKGames1) reported

    Microsoft is downnnnnnnnnnnnnnnnnnnnnnnnnn I cant play minecraft :( Theres also other websites down like o2, osmaps, jet2, natwest, smarty etc

  • Monssuffolk Monica 🇵🇸 (@Monssuffolk) reported

    Anyone else experiencing problems still with NatWest online banking ?

  • 0xAPG alec (@0xAPG) reported

    Tried to deposit from NatWest to Coinbase, but they block any crypto related transactions >£1k. Starling blocks *any* crypto related transactions. The UK needs ZEC.