Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (38%)
-
Login (25%)
-
Transactions (22%)
-
Mobile App (16%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Manchester, Southwark, Bristol, Royal Leamington Spa and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Southminster |
Login | |
 Castletown |
Login | |
| Great Malvern |
Website | |
| Leicester |
Transactions | |
| Gateshead |
Website | |
| St Austell |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
bobbys helmet
(@bobby_helmet) reported
This is why i hate online shite, some sneaky little **** has cloned my card. Lucky natwest send a notification to tell me i had to approve it.
-
Darth Maul 🪐🔮
(@MarkHoskins1982) reported
So my bank has blocked all its customers from depositing any money into cryptocurrency! This is bullshit! Need a way around this! Any help please? Uk based. - Natwest bank
-
Andy McKibbin
(@Kib00000) reported
@chrischirp @Barclays I sympathise but respectfully suggest that the customer service titans over at NatWest would give them a fair run.
-
Jam-o'-lantern 🎃
(@BlueLightAlarm) reported
@NatWest_Help Hi, I had a current account with you but used the account switching service to move to @santanderukhelp a couple of weeks ago. Someone transferred money to my Natwest account number today & I'm wondering if this will get automatically forwarded to my new bank?
-
Lyusien
(@Luskoplusko) reported
@PennyBritish @HSBC_UK @kraken With NatWest I never had a problem to send money to Kraken or Coinbase but they ban the transaction to Binance. Unfortunately soon they going to replace all visa cards with master cards
-
mark
(@M_Occomore) reported
@TheSun HSBC now NatWest. Mine in working in the RH10
-
Paddy O'Furniture💙
(@Pady_oFurniture) reported
Just had card declined after a taxi ride in Poland. I had informed Natwest of the trip. You can imagine how embarrassing and inconvenient that was They are telling me there is a random maximum amount of daily transactions allowed a day deemed by their computer for security WTF
-
Sai Ming Wong
(@saiwong) reported
@ghostof66 @NatWest_Help Same for me. When I press the login button, I get error that it cannot reach webpage. #Natwest
-
anthony ward
(@ant_tony123) reported
@sundayhandbag @LBC @mrjamesob Working in Finance means a lot of things - He didn't seem to me he would be working as "banker" (trader/M&A/economist etc...) . Could be working being for a Natwest branch for all we know.
-
Name cannot be blank
(@PragmatismFan) reported
@lilithepunk When I was working for NatWest I went to the national conference. Dominic Holland did the entertainment (Tom Holland's dad). Out of the hundreds there he came up to me to ask who was in charge. I tried to be helpful but was a bit ********* and didn't know anyway.
-
🖤
(@seaniedixon) reported
A real **** you to however has tried to take our Amazon prime with my card details bc I’ve got a 39 minute call wait with NatWest now 😮💨
-
Graham
(@floatingmetal) reported
@Lady_Clarington (An ex-NatWest (personal) and HSBC (personal and business) customer writes).
-
David Winch
(@david_winch) reported
@SamRaincock Ah! Did you see NatWest got prosecuted recently for not keeping their CDD (customer due diligence) up to date. Have you recently banked a few hundred million in used notes???
-
Sian ♡
(@sianhudsxn_) reported
i’m getting sick of my natwest online banking not working and nobody has been helpful when i’ve been speaking to them 🥴 it’s been almost a month now without it
-
Tony Johnson
(@TJSTR) reported
@trixyg @NatWest_Help They don’t want any operator sitting around for even 1 second without answering a phone. They are quite happy for us to do the waiting. Hint for NatWest: if you always have 20+ minute queues then it’s not high customer demand: it’s normal customer demand. Sort it out!
-
Emma Elizabeth
(@EmmaElizabethVO) reported
@NatWest_Help My credit card details have disappeared from my Natwest banking app, help?
-
Burryanne
(@springingfree) reported
@NatWest_Help @NatWest APPALLING TREATMENT of a 92 year old who has lost her husband and been a customer of yours for over 30 years. A formal complaint has been raised but we are moving banks. This is the Rugby branch by the way - absolutely zero customer service.
-
Mr Foster
(@MrFoste80241360) reported
@NatWest_Help @natwest. After a very pathetic person on your phone system. Your legal right of access to myself, my address and contact numbers have been REVOKED!!!! Fed up of trying to sort acc’s out and have to deal with incompetent cretins behind a desk!!!! Sort your **** out
-
Super Tanskiii
(@supertanskiii) reported
11pm the night before I start a new job, NatWest block my card because bastard scammers have my details. I was already anxious, now I’m furious, in tears wondering how ******** I’m going to there and get my equipment home. I’ll be lucky if I sleep. Great first impression.
-
Emma Breward
(@EmmaJaneBreward) reported
@TheFCA When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Shocking!!! Can you help?
-
Franco Afc
(@GoonerTimes) reported
@Holdburger No once you book a rate it will not go up but will go down if rates go down. Also NatWest has no 5 year deal at that rate. Dm me for more help
-
Chris Puttick
(@putt1ck) reported
Call NatWest, because they've requested (in connection with an ongoing business account closure). Reach someone that understands issue; he tries to connect in someone that can deal with it but I end up back in the queue. Try again, get cut off. Try a 3rd time...
-
martyn
(@mng321) reported
@NatWest_Help But if you bank with Natwest they will take out a cancelled standing order and make you skint.. also close down all the smaller branches in town so you have 1 choice to queue at the main branch for ages with not enough staff for all the customers…
-
David Brown
(@davidjbrown67) reported
@_NathansTweet Hi I live in the UK and i am interested in investing in Invictus crypto fund. But my bank Natwest has blocked any access to crypto banks and exchanges. Looking at Monzo. can you recommend any gateway for access to crypto?
-
EssexBlue
(@EssexBlue77) reported
@Adrian_Hilton Clearly you are not a NatWest customer, you can deposit 15,000,000 a day before they ask any questions (based on recent case with Bradford jeweller).
-
ste ashe
(@AsheSte) reported
@NatWest_Help hi I need some help. You have sent me a cheque but I don’t have a bank to cash it in to? Can a NatWest branch exchange it for me or direct transfer it instead?
-
Tara Chasteau
(@tarachasteau) reported
Please reconsider if getting a #remortgage with @NatWest_Help - the Conveyancing company are so terrible my three year old could do better. Time to stop the ‘free’ legals and pay for a proper job NatWest
-
thisnow.be
(@_this_now) reported
@NatWestBusiness Are address records separate between a NatWest Business debit account and a NatWest Business Credit Card? I'm having a problem with a passport application and proof of address. Or are they sync'd?
-
steve
(@phantomXRP22) reported
@XRP_UK @BabaCugs 13th nov natwest get a full system upgrade over to digital spoke to natwest yesterday about it (they needed training on new system… they told me less human errors no more paper passing around to settle accounts/send payments … it’s happening feel it? …p.s 36 or 52 how many ?
-
jayesh
(@jayesh08151557) reported
@NatWest_Help on the FAQ it states "This doesn't mean that we block cryptocurrency payments altogether but we will restrict payments to cryptocurrency exchanges that present the highest risk of financial harm." you said you cannot make payments to crypto through NatWest.