NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (44%)
• Mobile App (31%)
• Transactions (13%)
• Login (6%)
• Transfer (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, and Didcot.

City	Problem Type	Report Time
Manchester	Website	28 days ago
Maidstone	Website	1 month ago
London	Mobile App	1 month ago
Dunfermline	Mobile App	1 month ago
Leicester	Mobile App	1 month ago
Newcastle upon Tyne	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Njeri Thorne (@NjeriBt) reported 4 minutes ago

  Sure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.

• 
  R (@rjb_1998) reported 4 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  Matthew Burrows (@MJBurrows) reported 4 minutes ago

  Why is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.

• 
  Srijan (@ImSrijanG) reported 10 minutes ago

  @prasannalara algorithm podunga sir. Any chance of India chasing this down? Giving Natwest Final 2002 vibes

• 
  Annurag P Rekhi (@Dravidict) reported 10 minutes ago

  @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

• 
  M K مسٹر خان (@mehrankhan89) reported 11 minutes ago

  @_zmc_x @Revolut Any main high street bank, like NatWest, TSB, Barclays, LLoyds, HSBC etc, won’t cause you any such unexpected issues.

• 
  Joseph Benjamin (@TheEcomLad) reported 11 minutes ago

  @FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.

• 
  Lord D (@rmeatbags) reported 12 minutes ago

  It literally felt so ******* good to have a million pounds I checked my notifications and saw the NatWest transfer and it was euphoric. I genuinely thought it was real I’ve never had such a vivid dream. There was no weird **** happening

• 
  Fordy (@Andyfor03298768) reported 14 minutes ago

  @NatwestB @TunnelGuruVPN Time to close our accounts and take all our money elsewhere! NatWest bull ****

• 
  IrrationalSloth (@IrrationalSloth) reported 16 minutes ago

  @DaveCrypto101 @pokemondealsuk Natwest provide virtual cards and i had no issues, though ive not used their virtual cards

• 
  Friedericke Johnson (@Alfonsiawarrior) reported 18 minutes ago

  @BarclaysUKHelp @NatWest_Help @firstdirecthelp - NatWest after 20yrs lost £500 on fraud w no help so want strangle them, Barclays close a/cs via HQ, discrimination, FirstDirect just plain ignore you! Left them all!

• 
  el деньги (@CokenOlivesV3) reported 18 minutes ago

  @_dobbsey And those working for NatWest in their shittier branches… as I experienced today when I heard a staff member practically yelling somebody’s address.

• 
  Liam⚡ (@TheDeanio) reported 20 minutes ago

  @MmisterNobody Yes when I was going through am awful time I lost all my savings after listening to a bunch of fool about crypto. Pretty much everything I owned did well for a few weeks and all kinds of rich clowns be talking about HODL this HODL that like they're all some sort of secret alliance with the elites. I literally would have a bunch of different types of currencies so I had a variety. I could keep someone in for a good while and the moment I sold my bit of a specific coin, it would get a massive boost lol. One of them boost by like 10x within hours after me taking it out like they do it on purpose or something. The rest that I kept in just went down pretty much every day and some got rug pulled out of nowhere lmao. In the end I ended up that ****** up I made a stupid decision to take a loan out for only £10 grand where I got charged nearly £4-5 grand in interest from NatWest in just under a year. I ended up losing everything and I was guided to go insolvent lol. Still ****** now from it all and many people have the cheek to steal things from me. They want me dead, quietly suffering or locked up. They've told too many lies on my name because they couldn't take me out. Some of them have made a whole life out me these last few years too. It's quite hilarious. *********.

• 
  C B Campbel (@Tw0pAcPr0) reported 22 minutes ago

  @NatWest_Help dear natwest bot, your phone app has an issue. Unfortunately it doesn't know how many hours in a daily reset. Ive want to move funds but it keeps telling ive reached my daily amount. I moved money Sunday its now Tuesday.

• 
  SAGAR THAKKAR (@sagarthakkar189) reported 23 minutes ago

  India Daybook – Stocks in News *KEC International:* Company has received new orders worth Rs 1,180 crore. (Positive) *RBL Bank:* CARE Ratings upgraded the rating on Tier II bonds to CARE AAA/Stable from CARE AA-. (Positive) *PDS:* Company partners with Busana Apparel Group to build next-generation global apparel manufacturing and expand sourcing capabilities, scale and supply chain resilience. (Positive) *Jammu & Kashmir Bank:* Monetization of stake in PNB MetLife. (Positive) *SEAMEC:* Board approved sale of vessel “SEAMEC Gallant”. (Positive) *Ather Energy:* Additional investments of Rs 1000 cr by Hero Moto Corp. (Positive) *Textile Stocks, United Spirits:* India-UK FTA effective from today. (Positive) *Quess Corp, Teamlease:* India has prohibited the import of goods produced using forced labour. (Positive) *SG Mart:* Abu Dhabi Investment Authority bought 11.23lk shares (Positive) *Dalmia Sugar:* Company has approved development of an integrated sugar project in Tanzania through its subsidiary. (Positive) *Capacite Infraprojects:* Company has secured repeat order worth ₹482 Crore. (Positive) *LTTS:* Company has partnered with Anthropic to accelerate AI-led engineering, integrating Claude models across its proprietary platforms (Positive) *Landmark Cars:* Company has recorded highest-ever Q1 sales, with revenue rising 22.5% YoY to ₹1,733 crore, driven by strong vehicle sales growth and robust after-sales performance. (Positive) *IOL Chemicals & Pharmaceuticals:* Company's Clopidogrel Bisulfate API has received approval from China's National Medical Products Administration (NMPA), strengthening its presence in the Chinese pharmaceutical market. (Positive) *OM Infra:* Infomerics has upgraded the company's credit ratings for Rs. 718.96 crore of bank loan facilities. (Positive) *Vedanta:* Company plans to nearly triple its zinc and lead production capacity by FY31. (Positive) *Easy Trip Planners:* Company has signed MoU with the Government of Jharkhand to promote tourism digitally across the state. (Positive) *United Spirits:* Management stated that India is poised to become one of the world's largest premium alcoholic beverage markets over the next decade. (Positive) *Kirloskar Brothers:* Company's UK subsidiary has secured an order worth GBP 11.7 million from Saipem for the supply of vertical pumps and spares. (Positive) *Delhivery:* Company's wholly owned subsidiary has received RBI approval for registration as a Non-Banking Financial Company (NBFC), subject to compliance with regulatory conditions. (Positive) *Shriram Finance:* Company's Board will meet on July 24, 2026 to consider raising funds through the issuance of Non-Convertible Debentures (NCDs). (Neutral) *Axis Bank:* Company has completed the preferential issue in Axis Finance Ltd. Following the issue, its stake has reduced to 94.92%, while retaining its status as the holding company. (Neutral) *Vedanta:* Management stated that India could achieve 50% self-sufficiency in critical minerals within the next 5–10 years. (Neutral) *Manaksia Coated Metals & Industries:* Q1 FY27 Standalone Net Profit at Rs. 14.2 crore vs Rs. 14.1 crore YoY. Revenue at Rs. 262 crore vs Rs. 250 crore YoY. (Neutral) *ICICI Bank:* Board will consider a proposal to revise the overseas bond fundraising limit. (Neutral) *Jindal SAW:* Q1 FY27 Net Profit at Rs. 104 crore vs Rs. 424 crore YoY. Revenue at Rs. 4,452 crore vs Rs. 4,085 crore YoY. (Neutral) *HPCL:* India Ratings & Research has assigned an IND A1+ rating with a Stable outlook to the company's proposed Rs. 10,000 crore Commercial Paper programme. (Neutral) *Jet Freight Logistics:* Company has agreed to acquire a 45% stake in Natwest Trade & Logistics Services – FZCO for Rs. 18 crore, payable in tranches over two years. (Neutral) *Belrise Industries:* QIP opens; floor price set at ₹230.79 per share. (Neutral) *Signature Global:* Pre-sales at ₹1,970 cr vs ₹1,570 cr, up 25% QoQ. (Neutral) *HEG:* Company's TACC Unit Gets 'IND A-' Rating for Major Battery Material Project. (Neutral) *SJVN:* Company has received notices from BSE and NSE imposing fines for non-compliance with certain SEBI (LODR) Regulations, 2015. The Board has taken note of the notices and approved the company's response. (Neutral) *Texmaco Rail:* Kishor Kumar Rajgaria resigns as CFO. (Neutral) *Tata Elxsi:* Net profit at Rs 171 crore versus Rs 220 crore, Revenue at Rs 1,021 crore versus Rs 994 crore QoQ. (Neutral) *LTTS:* Net profit at Rs 357 crore versus Rs 332 crore, Revenue at Rs 2940 crore versus Rs 2858 crore QoQ. (Neutral) *NBCC:* Board approved the merger of HSCC into NBCC. (Neutral) *63 Moons Technologies:* Subsidiary Financial Technologies Singapore Pte Ltd acquired 79.58 lakh equity shares in unlisted subsidiary Ticker Ltd. (Neutral) *Sobha:* Board meeting scheduled on July 20, 2026 to consider Q1FY27 results and issuance of non-convertible debentures through private placement in one or more tranches. (Neutral) *State Bank of India:* Moody's affirmed the bank's long-term deposit rating at Baa3 and Baseline Credit Assessment at baa3 with a stable outlook. (Neutral) *Keystone Realtors:* CRISIL assigned a CRISIL AA-/Stable rating to the company's bank loan facilities and reaffirmed the CRISIL AA-/Stable rating on Rs 335 crore of non-convertible debentures. (Neutral) *Just Dial:* Irage Broking Services LLP net sold 2,87,355 shares at Rs. 765.25 per share. (Neutral) List of stocks included in the short term ASM Framework: Kalyan Jewellers, C.E. Info Systems. (Neutral) List of stocks excluded from ASM Framework: EPack Prefab, Amir Chand Jagdish Kumar (Exports) Limited. (Neutral) Circuit filter change from 20% to 10%: Just Dial Limited. (Neutral) *Utkarsh Small Finance Bank:* CARE Ratings downgraded the rating. (Negative) *Jain Resource Recycling:* Company informed about a furnace explosion at its manufacturing facility in Tamil Nadu. (Negative) *ICICI Lombard:* An arbitral tribunal directed the company to pay Rs 78 crore to an insured party along with interest at 7.5% per annum. (Negative) *IT Sector Stocks:* IBM announced weak early quarter numbers with cautious guidance. (Negative)

• 
  Jijingi u Ter (@jijingiUter) reported 25 minutes ago

  @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

• 
  DJ-🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DJUK61212471) reported 28 minutes ago

  Anyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!

• 
  ParteekNotPrateek (@randomcricfacts) reported 30 minutes ago

  @Weirdgripping84 159 gave him a good run but Natwest **** show should have been the end of him. The fact that Laxman also kept failing in 2002 is what helped pip it in Mongia’s favor coz he bowled.

• 
  Joanne Fowler (@jofowler38) reported 34 minutes ago

  @birdman2 This post promotes a known scam using AI deepfakes of Emily Maitlis and NatWest CEO Paul Thwaite to advertise the fake Garlenix trading app. The linked site is part of an affiliate fraud scheme that tricks users into depositing money on bogus investment platforms. Please do your own due diligence. Reported as spam and deceptive content.

• 
  Hector McNeil (@Hector_McNeil) reported 36 minutes ago

  @stephenpollard Think you made a big error here. NatWest got bailed out in the financial crisis so think that is a counter to your argument without the state it wouldnt exist and shareholders would have got nothing. Also industries like rail and water just can’t be made competitive. I can’t get Scot’s rail when I want to get a train in london or use Thames water in Leeds cos I don’t want to use Yorkshire water. I am 100% capitalist and set up multiple companies from scratch and employed a bunch of people but it doesn’t work for everything. Also the best rail companies in the world are state owned and many state owned foreign companies bought up many of the companies thatcher sold off. So that makes no sense anyway

• 
  Paul Ashley (@PaulMAshley) reported 38 minutes ago

  @EllardKing My 1.45% 5yr fix ends 31.08.26. NatWest new offer received last Friday, is 5.02%. ‘Only’ £250 more per month so lucky compared to some, but that’s £3K per year, less I can save/invest. I agree that the 4/5% mark is closer to what I should expect so time to get used to it.

• 
  mollieandarchie (@mollieandarchie) reported 38 minutes ago

  @JonBergdahl @alicemodigliani Not surprised after looking around my local NatWest this morning. Staff wearing football shirts! WTF. I let person behind me go first so I at least got the Tottenham shirt cashier. Then I was interrogated why I was withdrawing a few grand in cash.

• 
  Ian Darbyshire (@Ian_darbyshire) reported 42 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  JustMe (@Marcfasting) reported 49 minutes ago

  @NatWest_Help Not again. The NatWest app still can’t scan my HMRC cheque. I complained about this previously and was told it would be fixed. Another cheque, same problem. How is this still not resolved? I’m tired of raising complaints.

• 
  Chris (@Sparky2504) reported 49 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Cmdr_Green🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 1.0 @liilBarcodeliil (@Stg_Gr33nz) reported 49 minutes ago

  Let me guess they are going after there own customers Picking and choosing whom to target and bankrupt there is always a problem, it will be them! causing it Blackout incoming, whats next HSBC, Natwest or the Bank of England collapsing on itself shareholders abandoning ship?

• 
  Deborah 🇺🇦 (@deborah_hilliam) reported 58 minutes ago

  @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.

• 
  X Finance Bull (@Xfinancebull) reported 1 hour ago

  🚨 THE INSTITUTIONAL PAYMENT RACE HAS SIX CLEAR FRONT-RUNNERS. 🚨 $XRP $XLM $QNT $LINK $XDC $HBAR I ranked them by something more important than attention: Who is already connected to banks, payment companies, market infrastructure and real settlement activity? 1. $XRP The strongest direct bridge-asset design. XRP can provide temporary liquidity between currencies, helping payment companies avoid keeping money trapped in accounts around the world. Ripple’s full MiCA authorisation now gives its regulated crypto services access across the European Economic Area. 2. $XLM The strongest remittance and stablecoin network. Stellar recorded $5.5 billion in stablecoin payment volume during Q1 2026. MoneyGram also continues connecting Stellar-based digital dollars with cash access, and DTC expects tokenised assets to become available on Stellar in 2027. 3. $QNT The interoperability layer. Quant’s Fusion Rollup connects 74 networks, while UK Finance is testing tokenised bank deposits with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander. 4. $LINK The institutional connection and data layer. DTCC is integrating Chainlink into its Collateral AppChain for pricing, valuation and near-real-time collateral movement, with production expected in Q4 2026. 5. $XDC The trade-finance specialist. Native USDC and CCTP V2 are live on XDC, strengthening its position for cross-border settlement, receivables and tokenised trade assets. 6. $HBAR The enterprise settlement network. Archax is already using Hedera for tokenised securities whose USDC cash flows automatically follow ownership in near real time. One moves liquidity. One connects money with people. One links banking systems. One delivers trusted data and instructions. One modernises global trade. One supports regulated enterprise assets. Institutions will not choose only one rail. They will need an entire financial stack. These six are already positioning themselves inside it.

• 
  Pizza factory (@Pizzafacto90385) reported 1 hour ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  Gillian richardson (@gipsygillo) reported 1 hour ago

  @NatWest_Help finding it incredibly difficult to access previous sainsbury’s savings account that transferred to natwest 😢😢😢😢