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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (22%)
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Mobile App (22%)
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Login (22%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website | |
| Edinburgh |
Transactions | |
| Ealing |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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David Farmer
(@davesavedlatin) reported
@NatWest_Help It shouldn’t our jobs to tell you that your app isn’t working guys. It isn’t yours either but are your IT team asleep most days? Seriously not a good look for NatWest
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Sadik Al-Hassan MP 🌹
(@SadikAlHassanMP) reported
I'm working with LINK, Cash Access UK, and NatWest to ensure uninterrupted banking services we need for our community. The Hub will serve customers from multiple banks under one roof.
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JULIAN BRAY UK: Aviation Security Expert
(@aviationcomment) reported
Anyone else still having problems with their #NatWest banking app? Are you being asked for a new security code but none are generated?
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James Bonk @ Fella 🇺🇦 🇬🇧
(@Melling1979) reported
@ChorleyUkraine You can make a financial donation in support of the hard work, including their MedEvac vehicle appeal by Bank transfer >>>> NatWest "Chorley Support for Ukraine" Acc: 29841186 Sort: 01-01-94
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Carol McBurnie
(@cagsmacca) reported
@NatWest_Help I am not a NatWest customer but need help with fraudulent activity. I have tried the web chat and read the help pages without luck. How can I speak to an agent without having to input account details?
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Stjoaps
(@stjoaps) reported
@SthembiD FROZEN BANK ACCOUNTS Bester revealed that his bank accounts were frozen by the AFU and had millions of rands and dollars: •R43 848 44 12 in the HSBC account •$13 808 044 10 in his NatWest account •R872 393 984 91 in his Absa account She had access to this!
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Indian Kissinger
(@kissingerspeaks) reported
@madaddie24 Should have won that Natwest Odi series. What a series that was 3-1 down to equalize to 3-3 and then a tame loss at Lord's
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Nick Price
(@NickPriceLDN) reported
@BladeoftheS Terrible news for you, but the taxpayer no longer owns NatWest.
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sher
(@_lifeofsher) reported
NatWest bank is down AGAIN ? Ridiculous
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Willis Sweeney
(@willissweeney97) reported
I’ve absolutely had enough of NatWest and their bullshit app being down when you need to make a payment, @NatWest_Help can you please hire proper app developers/ software engineers. This is the 2nd time in a week now
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FStech
(@FStechnology) reported
"The blunt truth is that business banking is years behind retail in the way the industry digitises for customers," says Chris Waring, Head of Digital Customer Journeys at @NatWest at #FutureOfFinTech
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Morning Glory
(@xMorning_Gloryx) reported
@Ticketer_UK @BeeNetwork Hi. Whenever I try to use my Natwest and/or Nationwide bank debit cards, they keep getting declined despite I have money in both bank accounts. I didn’t have money in both bank accounts when cards were getting declined. This is when issue first happened.
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Sean
(@SeanFuery) reported
@ricardomoorinho So is Shirley.... Natwest Made 6.2 billion last year and has been propped up by government, but seemingly don't even need to offer a convenient service anymore
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Newton's Laws
(@Newtons_Laws) reported
The closure of @NatWestGroup branch at 55-70-01 is very troubling. Since my 89yr-old mother brought her account to NatWest due to proximity & better service, how will she reach a branch when the Bank next requests that she must reset her credentials in branch? Unrealistic.
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Shan
(@Sivakumarmsamy) reported
@NatWest_Help I run a business and I set up account with Natwest . After 8months i run out of post office cash deposit limit. Now I spoke to branch they are not taking any more deposit. I spoke to customer care where they are not even understanding the query. Such a shame
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sher
(@_lifeofsher) reported
NatWest online banking app is down AGAIN ? Ridiculous
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Lou to my friends.🏴🐶🐴
(@LouiseScot51918) reported
@willllyeah Switched from RBS to Natwest for the offer. RBS will be closed today but the payment out to my new account is pending. I will call in the branch because they can't leave me with no access to funds
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Bukayo’s auntie
(@VickyVicksVicko) reported
@NatWest_Help Nationwide giving out money all NatWest do is have app issues 😒
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melkay🖤🖤🖤
(@lemanie33) reported
@BBCWatchdog can you investigate @NatWest_Help customer service?. Twice in 2 months I've been incorrectly advised on their webchat . I have proof in black and white 0% interest and they're saying it's chargeable interest . ##badcustomerservice #natwest
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David
(@DavidMo55698198) reported
@JamesCopley_ Finding it very difficult maybe just me but every time I go to approve the payment in my NatWest app when I go back on the website it's took me back to the start .will have to call them or pop in
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Antoni Petrides
(@AntonisPetrides) reported
Is this really happening again? @NatWest_Help Your APP is down. #natwest
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Dharmist
(@dharmeshmistry_) reported
I think the natwest app is down or not working, @NatWest_Help #natwest
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lex
(@lex_161s) reported
@NWJK @ClaireforTAY I’ve just had the letter to tell me about the closure in Yate. Thankfully the last app outage of NatWest prompted me to open a Nationwide account. Natwest have lost me as a customer of 38 years.
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Rahul Kumar
(@rahulk_1019) reported
@cricroyale @madaddie24 After a forgettable run and heartbreaks, the new dawn from 2000 till 2004 (after making 3 finals out of 4 icc events), we started declining...2004 pak tour was the peak, all went down after that..AC, natwest challenge, CT, Ned tri series, losing an odi to ban..peaked again for a
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Shan
(@Sivakumarmsamy) reported
@NatWestBusiness Never use natwest if you want business account. Such a worst service and no proper point of contact or a solution when you get struck. I’m gonna switch mine to different account now
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Kat Cowan
(@KatherineCowan) reported
from
Sheffield, England
I reported my @NatWest_Help debit card lost last Tues & I’m still waiting for the replacement. I don’t have a credit card & without my mum, I wouldn’t have any easy way of buying anything. I’m sure in the past replacement cards took 2 working days max. My local NatWest has
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fadingfast60
(@fadingfast60) reported
@NatWest_Help are the NatWest app and website down again? Can’t get into either. Just says ‘oops we’ve logged you out’ 😖
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Gorsewood Primary
(@GorsewoodPrimar) reported
Funding from the national Household Support Fund is avaliable to help local families: ✅FREE Prescription Pre-payment Certificate. ✅Funding towards essential home medical equipment ✅FREE Financial Foundations workshops by NatWest To check on eligibility call 0151 511 5200.
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Lou to my friends.🏴🐶🐴
(@LouiseScot51918) reported
@LondonLadAnt I just had a text from Natwest saying the switch is complete. Checked the cashpoint and it's all sorted. Got to say but fantastic service from both RBS and Natwest (same banking group). Took 4 days and everything was done within a hiccup.
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Nobby Nobinson
(@NobbyNobinson) reported
@GBNEWS I changed banks a while ago, natwest have crap customer service, I was always on hold for 15+ minutes whenever I rang. Sometimes I’d get cut off. Let them fail. Also the one time I needed them, they weren’t there. Screw them.