NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (41%)
• Mobile App (29%)
• Transactions (12%)
• Transfer (12%)
• Login (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Milton Keynes, Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, and Barry.

City	Problem Type	Report Time
Milton Keynes	Transfer	8 days ago
Manchester	Website	1 month ago
Maidstone	Website	1 month ago
London	Mobile App	1 month ago
Dunfermline	Mobile App	1 month ago
Leicester	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hector McNeil (@Hector_McNeil) reported 7 minutes ago

  @stephenpollard Think you made a big error here. NatWest got bailed out in the financial crisis so think that is a counter to your argument without the state it wouldnt exist and shareholders would have got nothing. Also industries like rail and water just can’t be made competitive. I can’t get Scot’s rail when I want to get a train in london or use Thames water in Leeds cos I don’t want to use Yorkshire water. I am 100% capitalist and set up multiple companies from scratch and employed a bunch of people but it doesn’t work for everything. Also the best rail companies in the world are state owned and many state owned foreign companies bought up many of the companies thatcher sold off. So that makes no sense anyway

• 
  puristini (@jurisdoctrine) reported 10 minutes ago

  Emails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.

• 
  Ali@Makely (@MakelyStudio) reported 13 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  lauren ୨୧ (@michellesdowden) reported 13 minutes ago

  natwest resolved my problem in my favour hahahahahaha shame @ booking . com

• 
  Banilla (@brd_smth) reported 14 minutes ago

  @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

• 
  Alan Crispman (@cheeseandbunion) reported 14 minutes ago

  @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed

• 
  Linda Pennock🙂 (@LindaPennock1) reported 17 minutes ago

  @bsd_junkie @DamianLow3 She stepped down after admitting she was the source who discussed Farage’s relationship with Coutts with a BBC journalist. NatWest said the disclosure of confidential customer information was unacceptable.

• 
  NoOrdinaryFamily (@BooksFromNOF) reported 18 minutes ago

  Don't you just love it when your @NatWest account gets locked for a second time in a week and you can't access your money? The second I get back to the UK, that account is getting binned. ******* useless.

• 
  helimopp (@helimopp) reported 21 minutes ago

  @friend_candid @AgniTachyon @TheIshikawaRin Oh yeah it asks in so confirms when I want to buy smth on a website like steam, god bless NatWest

• 
  Newton's Laws (@Newtons_Laws) reported 22 minutes ago

  @RBS_Help I wish to withdraw my consent for using or storing my biometric data but cannot see where that option can be found on the NatWest Group websites. Can you help with this? @NatWest_Help

• 
  LiveSquawk (@LiveSquawk) reported 23 minutes ago

  NatWest H1 2026 Earnings - Q2 Pretax Oper Profit GBP 2.29B (est 2.01B) - H1 Impairment Charge Of £280 M, Prev Y/Y £226 M - Keeps Ordinary *** Around 50% Attributable Profit - Sees 2026 ROTE +19% - Still Sees 2028 ROTE Above +18% - Still Sees 2028 Customer Assets And Liabilities Rising +4% From End 2025

• 
  The Morangutan (@MorangutanMan) reported 26 minutes ago

  @Jenny_1884 I was thinking about the little things from back then that nobody remembers these days. People stopping you in the street to ask if you know what time it is. Those plastic guards that went up and down over the Natwest/Midland bank ATM. Silly things like that.. Yes take me back.

• 
  Cricketopia (@CricketopiaCom) reported 28 minutes ago

  “How can a gora hit me?” A heated dressing-room clash between Sehwag & John Wright during the 2002 NatWest Series. “I had been dismissed playing big shots in the last three-four outings. John Wright told me to ‘just play and bat 40 overs and score a fifty, I don’t want to lose you’. I didn’t know much English back then and didn’t realise he was referring to me getting dropped from the side.” Sehwag still played his natural game and was dismissed attempting a big shot. “When I came back to the dressing room, he grabbed me by the collar and pushed me towards a chair.” “I got so angry, I went straight to Rajeev Shukla ji and told him I’m heading back home. He asked me what happened. I told him, ‘that gora hit me. How can a gora hit me?’” Rajeev Shukla later intervened to calm the situation (with the help of Sachin Tendulkar) with Sehwag insisting on an apology before reconciling.

• 
  Musa (@mkhankhakwani) reported 32 minutes ago

  NatWest is a **** bank they stole my money as well

• 
  ʙʀᴀɴᴅᴏɴ ʟᴇᴇ (@Brandn_L33) reported 33 minutes ago

  @AutoInfatuation No complaints with our Ltd one through Mettle. Owned by NatWest provides free access to FreeAgent accounting software. Also have the other business setup with Starling Business. The scary stories of Revolut accounts being shut constantly put me off therefor didn’t look at it.

• 
  Chris (@ChrisXrp2) reported 35 minutes ago

  @CleansedTweets Natwest have never given me problems

• 
  thea (@th333aaa) reported 38 minutes ago

  I hate Barclays too but at least they don’t make it difficult for me to login when my app plays up bc my app doesn’t play up like NatWest does

• 
  mollieandarchie (@mollieandarchie) reported 38 minutes ago

  @JonBergdahl @alicemodigliani Not surprised after looking around my local NatWest this morning. Staff wearing football shirts! WTF. I let person behind me go first so I at least got the Tottenham shirt cashier. Then I was interrogated why I was withdrawing a few grand in cash.

• 
  Kenne_A (@StMollyBloom) reported 39 minutes ago

  This Cian_UTD bollocks doing the rounds, and I’ve got to say I don’t believe the majority of it, but if true, and Betfred and NatWest are looking at reimbursing and even compensating him, they’re setting themselves up for a real shitstorm. Anyone who’s ever known an addict of anything will know that it’s ultimately up to themselves to help themselves. And what BF and NatWest are seemingly about to do is set up a precedent where any gambler can freeroll the bookies and the banks by Gamstop’ing themselves, working around it, and recouping any losses. Why would you not? If I can deposit £5k to a bookies and go all out to try triple it in an evening knowing they have to refund me if I lose I’d be an idiot not to. Situation here should be as followed. Thorough investigation, apology if in the wrong and a review of their internal flagging system. And instead of a refund, assistance to Cian to get help with his addiction. Cian has been on the timeline for a long while with one grift or the other. If he comes out of this even or ahead he’s learned nothing. And in a few months time he’ll hit one of the other bookies with the same story. And someone help his ******* kid.

• 
  theVARdict (@theVARdict) reported 43 minutes ago

  @Nigel_Farage ****. This hounding is absolutely horrendous! It's almost like they spend more than 1 minute knocking on the door. Is the same apology you wanted from Coutts because they rejected you for your dealings with criminals? If I were NatWest, I'd be asking for my settlement back.

• 
  mohbi (@mohbii) reported 48 minutes ago

  @WSJ NatWest expecting income at the top end of guidance after 9.5% growth is a strong signal that UK banking is in a surprisingly healthy position. higher interest rates have been painful for borrowers but banks are thriving on the margin between what they pay depositors and what they charge on loans. the structural hedge giving them protection means they keep earning even when rates eventually come down. UK banks havent looked this profitable in years

• 
  tmjohnson (@the_cs_book) reported 48 minutes ago

  @SebJohnsonUK @CosineAI Genuine question how is NatWest going to help design a frontier model?

• 
  Callum (@rapiddescentsco) reported 53 minutes ago

  @isabelrosesss This is the NatWest/old RBS digital banking login. It is designed to use multiple authentication methods but they've just stuck with partial date of birth id/partial passcode for the last 18 years or so! It could use the EMV card reader, but that'd just confuse customers.

• 
  C B Campbel (@Tw0pAcPr0) reported 56 minutes ago

  @NatWest_Help dear natwest bot, your phone app has an issue. Unfortunately it doesn't know how many hours in a daily reset. Ive want to move funds but it keeps telling ive reached my daily amount. I moved money Sunday its now Tuesday.

• 
  Teds (@Tedtalks13) reported 58 minutes ago

  I’ll go through the hole list of **** again Monday. Hmcts re the complaint of case file empty. (Wasn’t me on that hearing @Experian don’t care if she threatens to slit her wrists) Lloyds (and its energy company ) HSBC (and its estate agent and energy company) NatWest (just so you know did you birmingham wood fraud) Companies house (IT error) IPO office (reference your reference is one efficiency companies house) Ovo energy and its tupe (2p) sse notice transfer audit issue with eon Then a list of those law firms that agreed in 2018 to the bent bet that I found out about; that in those law firms they were involved in the house court case that moved even though stayed in any application existed @HMCTSgovuk has the walsal court Brough the police in yet and when can I see the hybrid video to show it wasn’t me

• 
  Lyn Hamilton (@LynHami27606202) reported 1 hour ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

• 
  Don Carlo (@ddavek007) reported 1 hour ago

  @greyfinance How do you explain the sudden message from your customer care that you do not receive funds from NatWest thereby seizing fund's for almost 5 days

• 
  daz (@MetamateDaz) reported 1 hour ago

  Andrew Tate explains how they hit one button and erased his ENTIRE life just because he was put on a terror list "Went to click Twitter. Twitter signed out. Clicked WhatsApp. Your WhatsApp's been deleted. Clicked Instagram. Of course, signed out. Clicked Gmail. Signed out. They pressed a button, Jack, and wiped every single thing from my phone. The Apple ID itself, so I couldn't download apps, and every single application was logged out. Uber, Airbnb, Skype, any app on my phone, all of them were gone. Coinbase? Everything. Every single app. All of my bank accounts.Coinbase. I had a NatWest and a HSBC bank in England. They seized all that money. Talk about that soon. Everything was frozen. Everything was gone. My entire phone just became a brick. And I called a friend of mine from my girlfriend's phone. I said, how ******** can they do this? And he said, they put you on a terror watch list. They can only do that if you're on a terror watch list."

• 
  Ian Darbyshire (@Ian_darbyshire) reported 1 hour ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  Lord D (@rmeatbags) reported 1 hour ago

  It literally felt so ******* good to have a million pounds I checked my notifications and saw the NatWest transfer and it was euphoric. I genuinely thought it was real I’ve never had such a vivid dream. There was no weird **** happening