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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (33%)
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Transactions (24%)
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Login (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon and Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
Transactions | |
| London |
Transactions | |
| Croydon |
Login | |
| Hackney |
Withdrawals | |
| Paignton |
Transactions | |
| London |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Z
(@Zizou9976) reported
@NatWest_Help Can you just help me understand Is there a difference between a credit card statement and a bank statement for NatWest?
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noughtsncrosses
(@spanglystarz) reported
@NatWest_Help Cheers NatWest! For leaving a vulnerable customer exposed on your twitter feed. You have totally blanked her she chased you up and now it being trolled and abused.
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ruby cooper🌺🌺🌺
(@rubycooper007) reported
@KarlTurnerMP @metpoliceuk And the next situation is to find out why the met police covered up and ignored over 60 crimes and why over 65 police officers refused to help me when I whistle-blower a stalker within natwest bank
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Nayeamour
(@Nayeamour1) reported
Nothing helpful about #natwest at all except to being ‘unhelpful’!! I would like access to my card please
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Chris Hunter
(@chrishunter2820) reported
A moment of genius from @NatWest. My selfie camera has broken. I need to transfer some money but the biometrics can't approve it because my selfie camera is broken. So I tried to turn off biometrics, and to do that you need to use the selfie camera.
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Anton
(@antond_c) reported
@NatWest_Help Good morning NatWest help. I need my online customer number to get back into my banking app, but I’ve got no record of it anywhere. How do I go about finding out what it is?
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Lars
(@Ask102) reported
@NatWest_Help WTF???? Seriously…. 33 mins and just as I start speaking with the agent your stupid phone system crashes and cuts me off… and of course he doesn’t call back… NatWest you really are shockingly bad.. After 35+ years I think it’s time to change bank..
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Dave
(@DaveVarley7) reported
@Tim7sWalsh @manc_union1234 @OldLondonW14 It was Natwest bank they knocked it down and to date done nothing to the site.
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Leman Walters
(@LemanWalters) reported
@davidbelle_ missile, grain, what we saying here. never seen a natwest branch on an ICBM site ngl
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Lee UHF
(@LeeUHF) reported
@NatWest_Help Hello, If I DM you some info can you help with a query I have on my account? @natwest
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Dr Maha
(@MahaRafiAtal) reported
@NatWest_Help I see. Well, >50% of the times I have travelled abroad in the 9 years I've been a NatWest customer, one of either my credit or debit card has been blocked (sometimes more than once on the same trip) despite registering my plans. So something about that system is not working!
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dave glynn
(@datglynn) reported
@smepathfinder @CarshaltonArt Just to clear up an issue,NatWest,however despicable it may have been, didn't create the subsidiary GRG. That was RBS whose board was so ashamed of the name that brought disgrace on the Scottish nation that it had to adopt a very slightly less impaired one.
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Andrew Gushman
(@AndrewGushman) reported
@NatWest_Help @NatWest_Help It is very disappointing that in 2022, a long established financial institution such as NatWest is happy to say... your payment will be 4 days late because we are waiting for the next working day to execute an automated electronic transfer.
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Mike Truman
(@MATruman) reported
@taxqueen49 @CIOTNews After law college I nearly ended up working for NatWest trust department in Liverpool, until they gave me a personality test and presumably realised that painstaking attention to detail wasn’t exactly my skill set.
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Reggie Jones
(@ReggieJ15982334) reported
@NatWest_Help everything I choose a date for my old account from another bank to switch to the new natwest I'm trying to setup, the internat page stays white and nothing loads, please help.
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cal
(@calsaunders) reported
@NatWest_Help Why did my Help to Buy ISA become a Cash ISA within my NatWest app? Also does this change the previous withdrawal policies or the interest rates per month? Thanks!
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John Hoover
(@JohnTerryHoover) reported
I had a heavy complaint issue with Natwest as 3 foreign employees had very offensive, un-attending and not carrying behaviour. They did not do anything, as they did not want to do anything. Then I reached the complaints teams. An English employee...
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Adrian
(@AdrianTwydall) reported
@MartinSLewis Lloyds and NatWest show there " commitment to customer service" locally . Lloyds closed their building some time back and it now sits empty. NatWest just put in planning permission to convert theirs into flats . Online chat also seems to experience long delays despite WFH ?
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Sophs
(@sofee_) reported
@AskNationwide my Boyfs payment into our joint account hasn't made it, it's to cover our mortgage. Its taken us into overdraft. Luckily I managed to move money in as I am Nationwide& he is Natwest, when will this payment issue be sorted?? If I couldn't have moved it we'd be stuck
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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John Hoover
(@JohnTerryHoover) reported
Outstanding service... He showed me customer service that can not be topped any further. I recommend billionaires, millionaires, multi billion and million dollar companies and governments to invest in Natwest, as they have the right people on top.
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robby
(@walshfam) reported
@QuickBooksUK is anyone else having problems reconnecting to Natwest bank.
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NatWest
(@NatWest_Help) reported
Feel like life's been on pause forever? Well now's the time to press restart and get things moving. Whatever your goals, book a NatWest Check-in to make a plan to get there sooner. (Video Banking calls may be recorded and service hours may apply. Compatible device required).
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Ian Darbyshire
(@Ian_darbyshire) reported
@handyman_neil I'm a Natwest swap victim and actually helped get recompense for other victims. That is very far removed for a global medical conspiracy. It just doesnt exist and its actually slowing down the transition back to normality.
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Kate Parish
(@KateParish4) reported
@NatWest_Help @financialombuds We tried that but were told that the system had all moved online, and the person on the phone couldn't help us - that was after we had phoned the number emailed to us by NatWest.
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IvanGS
(@IvanGSmith) reported
@VelasBlockchain @SimplexCC I literally just tried with natwest, I approved via their app and it simplex site says technical error 😳😭
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Sheena Ryan
(@SheenaRyan1) reported
@NatWest_Help Why is it impossible to find out the Natwest GPI/Swift code. Whenever you speak to someone they can never confirm what the code is
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Joe
(@_Joelufc) reported
@TheLukeTansley Young stud **** deposits in bank working NatWest Bronco
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TJ
(@TJ_NGMI) reported
Locked up the remainder of my $HND stake for 4 years, to access the higher paying stable protocol Now staking $USDC and $DAI for circa 90%... Absolutely ridiculous. How's that 0.01% savings rate looking NatWest?
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Crypto mang 👻
(@cryptomangZ) reported
Finally got it sorted. It appears in UK, barclays, nationwide, natwest, monzo, Lloyd's and curve are all declining binance. Revolut is working for me, so revolut is now who I'm using. @RevolutApp Hope that may help someone else.