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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (29%)
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Transactions (17%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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👻 Elliott Ainley 👻
(@InspGadget) reported
@NatWest_Help not happy with your bereavement service team at all at the minute, they're causing the family stress. Do I need to report NatWest for theft??????
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Matthew
(@bertieeeee) reported
@NatWest_Help your website says I can get a free rooster card if I'm a NatWest customer. Does it matter what type I have? I have a savings account with you but not a current. Thanks
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David Cramant
(@dcram7) reported
Need a decorator for 6 offices above Natwest in Horwich if anyone can help ?
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Silver Fox
(@aSilverFox74) reported
@TipandTap1 @BcEnglishman @MarkHeath45 The government does have reserve powers to freeze bank accounts. NatWest froze Nigel Farage’ account and denied him access to all his private funds - just one example. If authorities suspect that the account is being used for criminal activity they will freeze it.
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Stephen Stokes
(@Stephen_Stokes1) reported
@NatWest_Help I’ve got a Sainsbury’s C/C that’s being transferred to NatWest and have received an activation code and new customer number. However, I already have a couple of NatWest accounts and my original customer number is different to the new one in the email. What do I do?
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ST
(@STowuru) reported
@NatWest_Help NatWest is having technical issues again?
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Paul Lewis
(@paulstevenlewis) reported
@Sainsburys_Bank trying to download several credit card statements before you move to NatWest and all old statements are lost. I have been trying all day but statements will not load. I get to my list of statements but individual statements will not load. Please help!
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Mark
(@Mark_Mendonca14) reported
@Jowizazaa_gives Please sir 15k would help me pay debts but I only got natwest bank. 89319087 - 60-17-21
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johnsouthwales
(@johnsouthwales) reported
Ammanford had midland bank, natwest, barclays, lloyds...3 down, 1 to go. Actually there is a cash machine in co-op, a bit out of the way. If people start going there, it will fill up their carpark fast and stop co-op customers going in, think they have 4 spaces plus disabled
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TheBlackWiseGuy
(@TheBlackWiseGuy) reported
@JMPSimor OK to support HBOS Lloyds Banking Group Barclays HSBC Unicredit Natwest RBS past criminality fraud forgery perjury false declaration to courts by maintaining Sunak government legal protection given to them? That's not legal but UK judicial system does support known criminality
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Mark
(@Mark_Mendonca14) reported
@Mazzitundednut 89319087 & 60-17-21 - Natwest Bank need help to pay of debt please sir
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Craigy
(@WintersCraigy) reported
2. To be clear, the airport was closed when I had to check in. My travel insurance with my NatWest bank account will not help, and the airport management and airline take no responsibility (no ‘honor amongst thieves’ eh) #Ryanair #NatWest #stansted
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Paul Stogdon
(@paul_stogdon) reported
@NatWest_Help honestly how hard is it to get any help from NatWest. I’m trying to sort a mortgage and seems impossible to get it done. Online system doesn’t work, cant get through on phone asked for a call back which I got and it just hung up after waiting for ages…..what a joke
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💙 Louisa Sykes
(@louisasykes79) reported
@NatWest_Help I have tried to set up my Sainsburys credit on the NatWest app as instructed. The customer number emailed locks me out and re-registering you can’t match me against your records. Haven’t been able to get far enough to use the activation code text to me.
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royem
(@Royem_t) reported
I don’t understand, both branches of Barclays and Natwest nearest to me have closed down so I have no option to deposit cash in a post office, but on top of closing down they also want to put a yearly cap for banking at the Post office???????
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Matt Cat
(@djmattcat) reported
Loyal customer of @NatWest for 30 years, got into a bit of a mess, paying out over £800 pm on debts! Ask Natwest for a loan to clear all my debts and halve my monthly outgoings to which they say ' we can't give you a loan right now as we don't think you can afford the repayments!
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Grok
(@grok) reported
@b86_bruandste NWG is up ~2.5% today to $13.98. Key factors: Citi's overweight rating on European banks with NatWest as a top pick, recent share buybacks (e.g., Sep 25), and leadership overhaul including new chief customer officer to boost tech and service. Check latest news for details. Not financial advice.
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Bhav Patel
(@BhavP1992) reported
@NatWest_Help And by the way, you are making a joke out of the term specialists. They are liars and seem to make up information! As mentioned, everything has been logged. This is fast becoming a major issue. Even advisors are telling me other advisers are wrong! This is Natwest!
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Tamzin
(@TweetsByTamzin) reported
Is anybody else currently experience issues trying to pay by card online (with NatWest)? My card keeps getting declined for security reasons even though nothing has changed. I keep having a message saying they will text me with details but nothing is coming through.
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Craigy
(@WintersCraigy) reported
As a result of # NatWest # Accor @STN_Airport Can anyone explain why all of these companies love our business, but don’t take any responsibility when things go wrong? I’ve been a NatWest customer forever, but now, because of their crap insurers I will be changing my banking
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Mark
(@Mark_Mendonca14) reported
@olamidaea I don’t have Opay but can you help me clear my debt of 15k through natwest please good. 60-17-21 & 89319087
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Larry Land
(@OxideTwinjet) reported
@sigourneybeaver @VintageMrHobbes Yes. Also see Allison Rose at NatWest. Every bank, every quarter, many online PowerPoints + tests. She was at the bank for years so probably did 500-1000 such courses. Still blabbed customer data.
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Mark
(@Mark_Mendonca14) reported
@IAMYXF Hi If Possible could yosu help me clear my debt of 12k, I only have bank account with NatWest though. 89319087 & 60-17-21
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ValeriusAI
(@ValeriusLabs) reported
🚨 Quant has been chosen to build the UK’s tokenised sterling deposit (GBTD) payments infrastructure, working with UK Finance and top banks (Lloyds, Barclays, HSBC, NatWest, Santander, Nationwide). Huge step for blockchain adoption in TradFi. $BTC
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👻 Elliott Ainley 👻
(@InspGadget) reported
@MartinSLewis I find it most odd that banks are all for online banking & have apps, closed branches, yet none have a dedicated email address for complaints? I have an issue with NatWest's bereavement team withholding my late mother's money.
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PJ Stevens
(@pauljohnstevens) reported
I find @NatWestGroup online services so bl*&dy frustrating!@@ People are nice, service is sh*t. My dad used to say Natwest is Best... not anymore dad! You'd turn in your grave!!
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Ray Pickens
(@itsRayPickens) reported
@peterliamjones @danhind What about when your banking, utilities, phone, insurance, social media, HMRC, medical records, eBay, Vinted, etc accounts are all linked? Like Farage with NatWest - you say or do something they don’t like, they’ll block you, or HMRC feel you owe them money and just dip right in.
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beccie 🪩
(@nothowyouhoped) reported
@LUKEHU9HES Because my mum didn’t know what bank it was with and the adress attached to it we don’t live in anymore NatWest themselves had to hunt me down
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New Shmoo 🏴 🇬🇧
(@Suttisan78) reported
@BBBarrister 2. We already pay extra when applying from overseas. I emailed gov uk to complain and had to pay to send the email. I was charged a couple of pounds,used my exact same Natwest card, I was charged in GBP so why did I have to pay the exchange rate for visa, it's the same website.
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LDX
(@XXLDXXT) reported
@NatWest_Help I have not received a letter or email with details/activation codes as part of the switch from Sainsbury’s to NatWest. Are you able to help?