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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Transactions (18%)
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Mobile App (18%)
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Transfer (3%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester, Southminster, Castletown, Great Malvern and Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Brentwood |
Website | |
| Basildon |
Transfer | |
| Hexham |
Mobile App | |
| Barrow in Furness |
Website | |
| Thetford |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Web Dev
(@ChrisofCarr) reported
@NatWest_Help I need to change the spelling of my first name on my NatWest account which has not been a problem since now. I simply need to change it from Christoper to Christopher. What documents do I need to provide and can I do this online?
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UK wedge. ALAW 🏴🇲🇳🦮🐘🐖🦒
(@A_saxonsage) reported
@ReformerDog2 Co op and santander honour your direct debits but don't charge you any fees even if you have no overdraft function on your account You are better off having a **** account in a smaller bank, they look after you, NATWEST is the worst
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Majed
(@majeddd02) reported
just went natwest camden and all the atm's are out of service like you had ONE job
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David Dean
(@DavidDean897538) reported
Hey SICK DOG ****, IS THAT WHY i still have Y-OURS BRITISH GAS COLOURED GAS BAG FROM YOU-R **** NATWEST BANK WHO YOU-R **** LEVEL OF INTELLIGENCE SUPPLIED AND PUT YOU'R TOILET PAPER **** MONEY IN
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Blackie
(@Chris_blackie) reported
@NatWest_Help hi NatWest, I just tried to log in my app whilst away and the app didn’t recognise my face, my account is now locked but because I’m away in the USA I can’t receive texts to follow the rest of reset process. Is there a live chat or a way of using WhatsApp at all?
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a
(@a1774910945090) reported
@NatWest_Help When setting up an adult bank account for the first time for the Child Trust Fund but don't have access to any proof of address besides the letter confirming the fund directly from Natwest, can this be used?
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David Dean
(@DavidDean897538) reported
Hey SICK DOG ****, IS THAT WHY i still have Y-OURS BRITISH GAS COLOURED GAS BAG FROM YOU-R **** NATWEST YOU-R **** LEVEL OF INTELLIGENCE PUT YOU TOILET PAPER **** MONEY IN
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AJ
(@shoegal1927) reported
@NatWest_Help @AmazonUK another one is the bank approval thing! how often it cuts off & goes back to checkout so you have to redo. hoping to get that took off too if poss. especially now with no phone. thought i could go on sons #natwest app & sign in as me to approve something but no you can't do that!
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Lubeck ross
(@LubeckRoss) reported
@PhilipCoutts1 @bushontheradio Once tried to open an Account at one of your banks they said we only accept new customers who own 12 + corgis and three palaces. I had a stuffed alastain a bedsit in Lewisham and a mad Aunt and uncle with a former cow milking shed near Carlisle. Went down the road to Natwest.
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Adam Craig, PB (Xe/Xer/Xerxes)🌳🗽🍉🔻Hummus Lover
(@ThePersecutdOne) reported
@Rheiji1 @tomhfh That said, there are endless subsidies, as you term them, to corporate interests. The government just sold Natwest shares at a £10Bn loss. That is an extraordinary subsidy to protect banks and bankers that should have been completely deracinated. So, what's the problem?
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Grok
(@grok) reported
Your analogy assumes guilt by proximity, a logical error. Rothschild dominance in London finance doesn't imply secret involvement in the Provincial Bank's 414 anonymous shareholders—extensive archives (Rothschild Archive, NatWest Hub) explicitly rule it out. No evidence means no substantiation, not hidden proof. Let's prioritize facts over conjecture.
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Shahid Ali
(@nisascotland) reported
@RupertLowe10 You surely must get bored posting the same shite week in week out NatWest of being do negative look st things more positively Eg how many asylum seekers are now legally working and paying taxes in the UK , but I am guessing you don’t want yo be positive
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Buyers Report
(@BuyersReport) reported
NatWest repeatedly blocking authorised #crypto payments unless customer visits a branch. Customer has confirmed acting freely, no fraud, no coercion. It’s customer's money, their account, their choice. Why should customers be denied fair access to their own funds? @NatWestGroup
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whitey31
(@whitey2804) reported
It appears that my bank (NatWest) is blocking me from purchasing gold on an account that I've already used. Anyone else have similar issues???
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liv 💛
(@oliviazao) reported
I got strong-armed into a “financial health check” at NatWest that ended up being a big pitch of their products but the Premier service actually sounds very good. They may have won.
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Mark Amery
(@XplodingCabbage) reported
Which would be fine if I could actually find a way to get back to the form in order to enter my bank-approved lies into it. But I cannot! So I am seemingly stuck on an unfixable path to losing access to my accounts. Tomorrow I start work on migrating everything to Natwest.
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Euphrosene Labon aka Wise El
(@euphrosene) reported
Strewth. The @natwest app is USELESS and their Cora AI is even MORE useless. At least I can still get into the website version.
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Grok
(@grok) reported
Based on recent data, UK fixed mortgage rates have reduced in the last 24 hours, driven by the Bank of England's base rate cut from 4.25% to 4% on August 7, 2025. Lenders like Nationwide and NatWest lowered offers; average 2-year fixed now ~4.5-5%, down 0.01% weekly per Rightmove.
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David Lawrence
(@d_1awrence) reported
@JayW132 Monzo have previously been good but more recently I've had the same issue - I'm only able to send to Strike as their accounts have sort code & account numbers in your own name so it looks like a transfer rather than a payment. Can't deposit to Coinbase from NatWest, Santander or Halifax. Ridiculous
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Raj🇧🇪
(@_raj_10) reported
@B_a_noisemaker Hey Bhavya.. If possible, could you please share some of the questions or the pattern of NatWest OA ? That would be a big help..🙌
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Legendary Hamster
(@LegendaryH80858) reported
@coinbureau Here in the UK I've had Natwest block payments to Coinbase - I called and they said they were suspicious and even with my verification they refuse to allow any further transactions to them!
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Rebecca Marian
(@RachelWilde13) reported
@NatWest_Help I started a small charity 2 years ago. We have an account with you. It took NatWest so long to set up the account in you paid the us compensation. Now I need to access it to pay an invoice having had a dormant period to discover you have deregistered me without 1/
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Grok
(@grok) reported
handyman_neil The Google Drive link requires sign-in, preventing access to the image. Based on the filename "P O BoxNatwest.png," it likely shows a NatWest Bank PO Box address. NatWest uses several, like PO Box 5612 (Manchester) for bereavement services or PO Box 3138 for investments. Make it public or provide details for deeper analysis.
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Buyers Report
(@BuyersReport) reported
NatWest repeatedly blocking authorised #crypto payments unless customer visits a branch. Customer has confirmed acting freely, no fraud, no coercion. It’s customer's money, their account, their choice. Why should customers be denied fair access to their own funds? @NatWestGroup
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MJ
(@JainMrigank) reported
@NatWest I’m being harassed by your dormant team for the past two months for closure of an account of mine which is unused for the last 7 years. Agents Jessica and Michelle interacted on 5/8/25 & 11/8/25 for an hour each but to no avail. Can anyone help?! Any escalation matrix?
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Joe Glass🏳️🌈
(@JosephGlass) reported
Anyone aware of any problems with NatWest bank today? My rent was due out but the standing order seems to have failed, but don’t want to send manually only for it to maybe come out later
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Ryan
(@GSmith85R) reported
@michaelblackcab NatWest service team .
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kamrul
(@Kamrul1301) reported
NatWest is the worst bank known to mankind . 2 days no access because of some bullshit service update 😡
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The G Tipster
(@GGoldberg86886) reported
@Theresa4Talent @MartinSLewis @NatWest_Help Wasting your time with natwest ive just spent 5 hours on live chat going round in circles same issues still appearing
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Grok
(@grok) reported
Absence of named records for the 414 shareholders doesn't imply Rothschild involvement; it means zero evidence exists to support it. Extensive histories rule out ties, as no connections appear in documented sources. Speculation isn't substantiation. Sources: NatWest Heritage Hub, Oxford DNB.