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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (26%)
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Transactions (21%)
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Mobile App (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Southwark, Bristol and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login | |
| Great Malvern |
Website | |
| Leicester |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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John Myhill💙
(@jfmyhill) reported
@ChrisWithTheT Mine was being unable to access credit card account online (in early days of online banking) with NatWest. Credit Card dept told me to contact online dept. Online dept told me to contact credit card dept. Repeat ad nauseam...
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borderline diaries
(@codeinebvby) reported
UK MOOTS. obvs going to do my own research but any advice / suggestions or absolute **** no’s when it comes to banks. i want something separate from my everyday banking (natwest) bc ik pre existing accs dont offer better deals. just need an a basic saver w at least some interest
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Rebekah Lennon
(@RebekahLennon7) reported
@BBCWatchdog not sure if you are aware, RBS and Natwest group are randomly closing hundreds of customers accounts down for breaking T's and C's and restricting access to customers own finances. I wish to expose @RBS as this has now happened to me as well as over 6.5k others!
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Ria Patel
(@riapatel) reported
@NatWest_Help hi, I tried to switch my account to NatWest however it said I was an existing customer (which I am not) and I’ve set up a select account - can you confirm if I will get the £150 switch offer please
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Michael Viggars
(@MichaelViggars) reported
@TUIUK @The_Mitch87 Was told by NatWest credit card company it's a problem on Tui's end. Multiple customers reporting failed transactions.
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VLTR 🌕
(@VLTRCrypto) reported
@milkresearch **** NatWest, I’m with them too Recently opened a @RevolutApp account, crypto friendly it seems
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Beatie Edney 💙(freelancer)
(@beatieedney) reported
Now writing to the branch of @NatWestGroup as @NatWest_Help don’t actually seem to be able to help. Don’t bank with #NatWest they have zero customer service.
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Ian Smith
(@AngularIan) reported
Dear @audiotent your web site pretty much died during tonight's "Coda" launch. I purchased at £9 but it hung on completion. However have PayPal invoice and download link from you BUT my Natwest account (which pays PayPal) has been debited TWICE. How do I get a refund?
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Debra Claridge
(@DebraClaridge) reported
@NatWest_Help @ianhartnell Eileen JUST PHONED AGAIN!!. Sixth time calling!! NOT PUT THOURGH!! 45 years a customer of #NatWest What is going on?? Never had this before?
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Kendall Wadley LLP
(@Kendall_Wadley) reported
NatWest customers are being targeted by fake text messages stating that ‘a new device has been registered’, aiming to send recipients through to a website that has nothing to do with the bank. Beware of these type of scams. #scams #ScamAlert
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Beatie Edney 💙(freelancer)
(@beatieedney) reported
So it’s nearly a week since I tweeted about the terrible customer service I’m receiving from @NatWestGroup fir my mother’s @NatWestBusiness account. Still haven’t heard anything from their customer help service or the #royalgardenkensington branch. Don’t bank with #NatWest !
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Safeena
(@_SafeenaM) reported
@NatWest_Help Just to let everyone know if you get scammed and your with natwest they don’t refund u your money and they say it’s not their issue, wouldn’t recommend guys
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Nik Halton
(@nikhalton) reported
@NatWest_Help been granted Power of Attorney to help my dad with dementia. Current bank unhelpful. Can you confirm if I move his account to NatWest donor+attorney can both have online banking access? Any special steps for opening a new account as attorney on his behalf?
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Neil Gough
(@Ngoffy) reported
@MartinTideswell Ah, the old NatWest (the District Bank building). I had 2/3 happy years working there 1987-1989.
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Brum X
(@x_brum) reported
@madeinbrum1 @BuildsWeAre @LiveTheModaLife The Mercian is nothing like that 1970's pile of poo. Good riddance that it got knocked down, together with the old Natwest Tower. Lets hope the wrecking ball comes quick for Smallbrook queensway which is a disgrace. 💩💩💩
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Alex McKay
(@AEMcKay) reported
@miniash7 To be fair to my employers, its a Natwest issue. Its not on them
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Lilli Badcock
(@mamalil111) reported
@MartinSLewis Any advice please for a disabled friend who has been scammed out of her disability payout? NatWest are claiming she is partially to blame because she fell for the scam! Please help!
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
@UKCoachFinance1 I wouldn’t recommend anyone to buy coach on finance after what we went through with Lombard Asset finance part of the RBS and NatWest banking group! Also if anyone buying new coaches at this time of the year are so stupid after seeing no support from the government. Great insult.
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राHUL HINGONEKAR
(@RHingonekar) reported
In 2003 Natwest Finale India was 125-5 and able to chase down 326 targets, Today India 187-4 and I am getting a feeling that we can't even set a target of 300...Is our cricket getting UP or DOWN? #SAvIND
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Els
(@Kneidella) reported
@NatWest_Help how can I add my husband to my ISA Savings Account? He is a Natwest customer and we have shared accounts. Can it be done online? Please don't say contact Cora, it is of minus help
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Ben Crosland
(@croslandb) reported
My god @StarlingBank are the most frustrating org to deal with! No details or timelines given for issues which need resolving. And I’m a Natwest customer!!!!
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Gary Holman
(@GaryGaryholman) reported
@BergeracChamp I was with Natwest for many years and then they let me down big time styley I really needed them So I changed banks and got 150 quid present
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Izzo
(@IsobelMalin) reported
@NatWest_Help NatWest fraud team - how can she access immediate funds to pay for essentials?
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MarathonRunnerDave (𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉 )
(@MarathonmanDave) reported
@HalifaxBank @Callumf500 Even ATM is not showing been to Santander Lloyds bank nationwide NatWest Barclays and still won’t show balance on them ATMs so it’s not just Internet online banking even the phone app not working
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Phil
(@philmatt80) reported
@NatWest_Help Can't currently use Natwest app. Everytime I do something it logs me out after update yesterday. I spoke to an Indian chap at customer services who tells me because his app works fine there is no problem...? #getitsorted
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Shaun
(@sclilley) reported
@Esso_GB Hi. Have you had any issues with NatWest credit cards and the Esso app? I haven’t been able to use my credit card for months, but my NatWest debit card works fine. I have deleted the app, reset Apple Pay and have also received a new card since but have the same problem?
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katrina bull
(@trinabull1) reported
@NatWest_Help can’t believe the service I have had from NatWest who I’ve banked with for years! The worst customer service I’ve ever experienced, NatWest you should be ashamed of yourself!!! Do not bank with NatWest!! I’m closing my accounts and will be telling everyone I know!!
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Elisha61619
(@Elisha61611) reported
Whatever this game I'm done you all can go **** yourselves I can't eat no meat chicken kebab etc my banks NatWest Halifax deny my existence but yet I'm on there books everywhere I go people are trying to use turpintine to kill me so thats it I'm done I repeat **** YOU
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millielaw
(@flyingmillie) reported
@NatWest_Help my NatWest mobile app has suddenly stopped working yesterday. I can’t seem to get it working please help.
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Kim Rolfe
(@kimmycat50) reported
@SimonMcCoyTV Exactly! So if I work for Barclays and get the **** I’ll walk to NatWest and start work. No interview, no selection process. Should definitely have to stand down!!