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NatWest

NatWest down? Current status and problems

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 30% Login (30%)
  • 28% Website (28%)
  • 21% Transactions (21%)
  • 15% Mobile App (15%)
  • 4% Transfer (4%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, and Hackney.

CityProblem TypeReport Time
Burry Port Website 3 days ago
Westminster Abbey Website 5 days ago
Chard Mobile App 6 days ago
Chard Mobile App 6 days ago
Reading Login 7 days ago
Bromley Login 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ShelbyHeaxyside
    Shelby Heavyside (@ShelbyHeaxyside) reported

    Put my savings into my NatWest account so I can’t spend it, which I’ve logged out of, & I can’t remember the login details…

  • RobHallstrom19
    Rob Hallstrom (@RobHallstrom19) reported

    NatWest well can i punch every representative square in the Jaw again Mr Hallstrom you need to do that Online i am sick of telling you our aim is not to help we dont wish to speak to you

  • sophb66
    soph v. 9669 (@sophb66) reported

    @ellekay2010 @NatWest_Hellp Lindsay this is not the real NatWest account. In their handle they have spelt help with two l’s. Don’t give them your details. Report them to twitter

  • Tinkerbell32112
    BJ is not my PM, I've never voted Tory :) 👸🏽 (@Tinkerbell32112) reported

    @WhichUK I have rung their telephone numbers which state "if ringing from abroad" get answered immediately as they know people abroad won't hang on for long I got told off by Natwest and feigned whoops, my mistake, got dealt with! Another said ring correct number and put phone down😡

  • sighyalater
    shundor fwa Ⓥ (@sighyalater) reported

    my NatWest debit card has been removed from my Apple Pay and banking app automatically but I haven’t received the new Mastercard yet. Does my card still work? I had an email saying it was going to stop working but to relax cos I’m getting a new card but where is it? @NatWest_Help

  • pbateman709
    Kathryn Hallam (@pbateman709) reported

    @NatWest_Help My 84 year old Mother, after a telephone scam. 60 years as a customer. Never been overdrawn or missed a payment - In her day the Bank Manager knew her name. Now she is just a number -Natwest declined her claim. Nothing for loyalty! #Natwest_help #helptheelderly

  • Evil__Evelyn
    Evelyn (@Evil__Evelyn) reported

    @DelM_studentLDN @NatWest_Help Least you aren’t in my position where your bank card expired in August 2021 and NatWest still refuses to issue a new card despite numerous complaints/numerous asking about it

  • TonyNichol9
    Tony N .. (@TonyNichol9) reported

    @ognittis37 Impossible to use the £ or start own currency. His issue is the loss of 100.000 plus Financial Service jobs. Some 90% of Scottish based customers are rest of U.K. Nobody would leave their pension/investments outside of £. Biggest, NatWest, have confirm relocation on independence

  • DCartload
    Doctor David Cartload (p a r o d y) (@DCartload) reported

    @k1610baker You must be a very special NatWest customer, then. I just paid my plumber £120 without needing a biometric login.

  • CoxahGG
    😁 (@CoxahGG) reported

    Wtf am I meant to do when NatWest literally steal money off of me and send me generic responses when I question it?

  • lyn_markham
    Lyn Markham (@lyn_markham) reported

    @rubyshoes18 @adamian99 @darrengrimes_ Its a working lunch-its standard practice to order sandwiches & juice.Some Snr Managers at NatWest used to have mini fridges in their office with beer in&I believe someone was leaving in this pic,so a few bottles of wine to toast them with are not unusual in an office environment

  • 007_abz
    007Abz (@007_abz) reported

    @annedraya I guess things different in 2020, now in 2022 Natwest is very slow

  • WKillan
    Wendy Killan (@WKillan) reported

    @beaverbott @NatWest_Help I feel better it's not just me. Have been advised to uninstall and reinstall the app. Would sooner not as it's obviously a NatWest issue. Will see how it goes.

  • filarge89
    Filarge (@filarge89) reported

    @eko_daddy @kofoworola__a NatWest, Lloyds, Barclays, capital one, American Express do u need card assist service officer..

  • E4Woody
    E4Woody (@E4Woody) reported

    @NatWest_Help @NatWestGroup now been 8 days since #NatWest susp my acc without telling me. No 1 can help me until I receive letter. NW quick enough to send me letters to say Direct Debits rejecting. Really stressing me out now & affecting my health.

  • oxconma
    Konrad W (@oxconma) reported

    @NatWest_Help Morning, I am not able to buy any crypto currency from coinbase, because of the NatWest app approval. How to resolve an issue?

  • Delcred
    Mike Butcher (@Delcred) reported

    @GBNEWS I’d like NatWest to give me a chance to receive a much better service from them - starting with not making me wait 20 minutes on the phone to speak to someone.

  • CaanBerryTrader
    Caan Berry (@CaanBerryTrader) reported

    @NatWest_Help @Slevin_79 @phillips_taff So NatWest is complicit in regulated bookies disgusting behaviour. Pitty you don't 'work hard' to help people get their money when bookies refuse to pay out!! What a laugh 1984 is here.

  • lyn_markham
    Lyn Markham (@lyn_markham) reported

    @darrengrimes_ It's a working lunch...standard practice to order sandwiches and juice. Some Senior Managers at NatWest used to have mini fridges in their office with beer + believe someone was leaving in this pic so a few bottles of wine to toast with are not unusual

  • RobHallstrom19
    Rob Hallstrom (@RobHallstrom19) reported

    Ha Ha has anyone heard NatWest on the Telephone these days Te He this joker on the Line wants to check his balance WTF does he think we are a Bank? Tell him to use our App written by a 12 year old sat in is Bedroom its very secure

  • CommissarDraeci
    Draeci 🏳️‍⚧️🎨✍️ (@CommissarDraeci) reported

    My card got cancelled because apparently taking the bus on a daily basis is a suspicious activity according to NatWest, compared to idk The copious amounts of weird **** I buy in from China

  • TofuWorksHQ
    tofuworks (@TofuWorksHQ) reported

    @NatWest_Help Registered for the Natwest Accelerator webinar event - Sustainability and the Food Industry. Starts at 10:00 -- still no Zoom code from you guys. HELP!

  • rodhuntdraws
    Rod Hunt (@rodhuntdraws) reported

    @tomhoveyart I struggled on with excel spreadsheets until Natwest started free access, so much less stressful now

  • GaryDaw45661573
    Gary Dawson (@GaryDaw45661573) reported

    We are a free society? NatWest Bank why are you acting like communists and blocking transfers to crypto exchanges? You gladly accept our money and invest it in stocks and crypto currency yourself, yet block our transactions! @NatWestGroup #dirtybankers

  • sophb66
    soph v. 9669 (@sophb66) reported

    @NatWest_Hellp **** off this is a spam account of the real NatWest. You are reported to twitter and to NatWest themselves so their IT can investigate and prevent you from targeting users in an illegal manner. ******* pricks @NatWest_Help be aware of this account

  • Twammers67
    Steve twamley (@Twammers67) reported

    @beckymigrate56 @NatWest_Help @RBS_Help Agree with NW you can access up to £250 from a Tesco, NatWest or Bank of Scotland ATM using just the phone banking app. I use this to help out my grandchildren if they need some cash

  • katie_kat_92
    Katie (@katie_kat_92) reported

    @nicoleloiseee The worst they'll do is put a temporary block on it. I've only ever had that happen if I'm making lots of large value transactions tho. But probably depends on the bank (NatWest here btw)

  • AlanKhaos
    Alan Khaos (@AlanKhaos) reported

    @mrscarter22 @G2A_com @BBCOne We'll go to NatWest tomorrow together and we'll show them on my phone how sneaky their website is. I've also seen in other comments from other people that they've experienced another issue.

  • scyian
    Emma Cox (@scyian) reported

    @IRobertS_author Pulling my hair out trying to get information out of Natwest chat is distracting me from actually getting any of this down. 🙄

  • JacobLloyd33_
    Jacob Lloyd (@JacobLloyd33_) reported from Glossop, England

    @NatWest_Help how can i see what my customer number is in my NatWest app