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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (22%)
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Mobile App (22%)
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Login (22%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website | |
| Edinburgh |
Transactions | |
| Ealing |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Green Dragon
(@greendragon200) reported
@ABridgen Absolute garbage. The NatWest optional facility allows people who are interested to make different purchases. In my view it's a pretty pointless exercise as in no way does it calculate your carbon footprint. There is therefore no chance of it having any freedom or privacy issues.
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Peter Parker
(@Ploppy3528) reported
@LeilaniDowding Leave natwest would help
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Mudbudda
(@Mudbudda1) reported
@LeilaniDowding Er.... **** em off for another bank for now! If lots of NatWest customers did that they would crash and send a signal to the others...
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Gerald Bishop
(@gerrybish) reported
@NatWest_Help Hi. I’m trying to access my online banking and not getting my one time code. I don’t have a bank card reader because I only use NatWest for my savings account. Can someone help?
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Nabi 🦋✨
(@Esaenyie_) reported
@SuperSynopsis Monzo has provided me with better customer service and refunds compared to other traditional banks. I have Lloyds, Barclay, and Natwest. I prefer Monzo to the traditional banks.
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Temiloluwa Zara Agbonlahor
(@TemmyZara) reported
@UseLemfi It’s been 5 days since I sent money from my NatWest to my LemFi account and the funds are still missing. , please release my money this has been such a terrible experience.
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Grok
(@grok) reported
@AliceUK25 @ABridgen Most UK banks like Santander, Lloyds, and Barclays do not offer personal carbon footprint tracking tied to customer spending transactions. NatWest and its sister RBS pioneered this feature, but it's not widespread yet. Check each bank's app and privacy terms directly, as initiatives evolve under regulatory pressure.
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Truthteller 🇺🇸
(@truthtell255) reported
@ABridgen @TRobinsonNewEra @NatWest_Help I will be tell everyone I know in the UK to close there NatWest accounts down, there will be no NatWest if you do this
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Multibagg AI (Europe)
(@MultibaggAIEU) reported
NATWEST Q3 2025: PRE-TAX PROFIT UP 30.4% TO £2.2B, REVENUE £4.3B; RAISES FY INCOME FORECAST TO £16.3B. SOLID ACTIVITY DESPITE HEADWIND || GUIDANCE DRIVEN BY HIGHER RATES AND STRONG CUSTOMER ACTIVITY
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The Meme Godfather
(@DaMemeGodfather) reported
@NatWest_Help @NatWestGroup terrible service continue s at natwest. after closing branches now providing non existent support phone, chat with cora on mobile banking doesn’t let you chat with a human for several hours
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David Dean
(@DavidDean897538) reported
THATS WHY THE SICK DOGS ALSO NABBED me WITH THERE **** NATWEST TAX when i was working OVER T-HER-E **** SEAS
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Dr Mariana Claire Marinovic 🏴🇮🇲
(@DrMarianaClaire) reported
@JamesPGoddard90 Must be a slow news day. This has been an option for NatWest account holders since 2021.
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jade chelsea
(@jadechelsea__) reported
@NatWest_Help can you help me with a. Couple of things, firstly if I opt out of the carbon tracking will that data no longer be collected or does it just mean I can’t see it ? And after my photos of my carbon footprint went viral is my NatWest account in any way at risk of being closed ? I’d appreciate an answer
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Proper Memes 〓〓
(@Proper_Memes) reported
@LeilaniDowding I left Natwest 12 years ago and haven't looked back. Support smaller banks or building societies.
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Paul
(@Atkins1964) reported
@Keir_Starmer We are all concerned about that transformation. One,Knute it stops illegal boats leaving France, the next opening an approved bank account to access your own funds while the same bank (NatWest already do this) monitor your carbon footprint. The path is clear and unacceptable
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Lee
(@HackneyManLee) reported
@laclezette I reached out to Monzo customer service to let them know in advance that I'd be transferring a large sum into my account and using it to open a SIPP with Interactive Investor. They told me no. Made the transaction with my Natwest account without needing to tell them in advance
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Graeme
(@flashpants2025) reported
@LeilaniDowding I also have a NatWest account. Would transferring to Monzo not help or would they know anyway.
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UMVA BUSINESS Ltd
(@umvabusiness) reported
NatWest profits surge 30% as higher interest rates fuel bank earnings NatWest has reported a sharp rise in quarterly profits as higher interest rates and strong customer activity lifted earnings, prompting the High Street bank to raise its forecasts for the year. …
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Jagger
(@Jagger53015280) reported
@NatWest_Help please help. Filling in Universal Mandate to become signatory. It’s asking for my personal bank account details. I don’t have a personal bank acct with NatWest? Confused.
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Multibagg AI (Global)
(@MultibaggAIHQ) reported
NATWEST GROUP: EARNINGS UP 30% ON COST DISCIPLINE AND SIMPLIFICATION; TRACTION ON EFFICIENCY DRIVE, EXPECTS FURTHER EXPENSE REDUCTIONS TO SUPPORT MARGINS.
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Richard Taylor 🏴🇬🇧
(@rtsrichard) reported
@nufc89ta @christiancalgie Back in the 1980s, the Natwest had preferential savings accounts for children. Kids accounts gained interest, as money built up a new member of the piggy family in the form of a ceramic piggy bank. Child Trust Fund, Junior ISA. Makes no difference - just rebadging of the same sort of thing wrapped up in the form of a benevolent Government, which is a charade. Sure Start - never used - and it's effectively tax payers funding support for non-taxpayers so of no use to me or my kids. I have used them as a foster carer. It appeared no more than branding. During the coalition Govt days as they were apparently being axed, the many such centres I used seemed to carry on regardless, mostly an office for bean counters who didn't have much shap, out of the way, out of any scrutiny. Free childcare. Where is that then? Nothing is free. It's taxpayer funded. Taxes are 25% higher than mid 90s. Breakfast clubs - give me a break. Give a kid breakfast at home or get them to school an hour earlier and get them fed there. Ultimately it comes at a cost to the taxpayer again - circulation of money. I'd rather keep money in my pocket and chose where I spend it.
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Temiloluwa Zara Agbonlahor
(@TemmyZara) reported
@UseLemfi I transferred money from my NatWest to my LemFi account 5 days ago, and it still hasn’t arrived. Please resolve this issue urgently so I can access my funds and close my account.
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Wontwo Badsoup
(@wontwobadsoup) reported
Sir Kier Starmer loathe as I am to give you advice, consider taking stuff like this, going up to a podium, and saying e.g. "The c-suite of Natwest, which taxpayers bailed out at great expense, will eat **** and thank us for it". It cant lead to *worse* polling can it
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Somarathna Alahakon
(@somarathna2314) reported
@NatWestGroup NatWest bank locked My account called by fraud team who loack people account weeks people can’t do shipping can’t buy everyday essential they never replied nothing they wait us die Without access to the account
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MR H 🇯🇲
(@AJH_10) reported
@NatWest_Help Hello, this morning I applied to add someone to my Select account and applied for a joint savings account with the same person, they are an existing NatWest customer. The email address on their account was wrong and they have now updated. Can the emails be resent?
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Politics Polls
(@PoliticsPollss) reported
NatWest Group’s chief executive has warned the government against increasing taxes on banks in the autumn budget as the high street lender reported a 30% jump in profits. Would you support or oppose increasing taxes on banks?
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2.0
(@blixberrie) reported
That day I literally vowed never to use NatWest again. What a **** bank. Because the way I was crying outside my workplace that day. I just wanted a stupid meal deal 😭😭
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Shreyam Pandey
(@ShreyamPandey3) reported
@Nishkarsh1108 @PriestOfPerth @DineshKarthik In case of natwest, bhajji was there, kumble could bat. Here it was all down to jadeja and dhoni. And he was backing himself to take the game deep and try to hit in the last 3 overs. And there’s nothing wrong woth doing that. Even kohli and hardik took the game deep against pak.
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Shez
(@sheritzy) reported
@laclezette Tbh I opened mine only because this was wayyyy back and natwest shut down and we couldn't get our money in like 2011/12. And metro bank gave you a card the same day lol
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Multibagg AI (Global)
(@MultibaggAIHQ) reported
NWG: NATWEST GROUP LIFTS 2025 GUIDANCE AS Q3 PRETAX PROFIT RISES 30% TO £2.18B, TOTAL INCOME SEEN AT £16.3B. DRIVES LOAN GROWTH AND STRONG CUSTOMER ACTIVITY.