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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (37%)
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Transactions (23%)
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Login (23%)
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Mobile App (14%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Paignton, London, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Transactions | |
| London |
Transactions | |
| Trowbridge |
Website | |
| Kettering |
Transactions | |
| London |
Transactions | |
| Carlisle |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Dom ❌
(@DomCrypto) reported
@NathanHeadPhoto Natwest wont even let me buy crypto full stop, they said it's for my "safety"... ******** I've done this so many times.
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smudger
(@smudger5065) reported
@NatWest_Help 20 mins on the phone to try and unblock my card that you blocked even though I approved my transaction on the App. All NatWest staff must be down the beach
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anthony camuti
(@AnthonyCamuti) reported
@NatWest_Help I have moved to NatWest recently and it’s becoming the worst decision I have made for a while . After calling the main number I was told the dept I am after does not have a phone number not even for them , robot chat only apparently . Appalling service !
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Andrew
(@phillips2101) reported
@Keir_Starmer @NatWestGroup They are so full of lovely fluffy words, but deliver nothing for the customers. If I want a NatWest bank I have to travel 10 miles to get to it. Ya that is a better customer service
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Richard Harris
(@BombHarris) reported
@FPLAdmiral @NathanHeadPhoto Tbf no issues with Natwest…
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ADEGBEYE KAYODE & CO ADEGBEYE
(@co_kayode) reported
@ManUtd @adidasfootball Calling y'all! Sir Howard Davies, sir! Barclays Bank Tottenham London N17! NatWest Stamford Hill London N16! Thomas Cook! NatWest Victoria Station London! FBN UK Ltd! Mighty Jets of Jos! Federal Inland Revenue Service! Union Bank of Nigeria!
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John 🇬🇧
(@seasalt117) reported
@NatWest_Help Complete rubbish what's the point of having this option if it doesn't work. I Contacted NatWest and they said pay it in at local branch. WTF is the point of this app then.
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Ben - Ministox 🌟🌟🌟🌟🌟🌟
(@ministox) reported
@NatWest_Help I appreciate you letting me know, but this won't help to feed my kids!!! Im so fed up with Natwest its terrible you treat loyal long term customers like this.
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Allen Jennings
(@allenjennings) reported
@GreenFlagUK Thanks for the quick reply. So if they took it out today with NatWest, and happened to need assistance while away in UK next week they could use the service?
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Yeet
(@oshunmaree) reported
@HarryWy37501671 @LWB_33 I’m checking in five minutes cuz the NatWest app is down until 2:30
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Alpesh Patel
(@AlpeshP47501296) reported
@NatWestBusiness My experience of NatWest is total failure in terms of response and customer service. They have a 7 week backlog in business banking. Don’t rely on or use NatWest. Go to Lloyds - They are better.
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Therese
(@CTM_878) reported
@LoveWilko Tried using a pink Revolut, Natwest and HSBC card within 4 mins. Stolen purse has a multi-coloured swirl pattern and gold zip. I reported the crime to the Met Police. If anyone working Friday evening has any info please contact the Metro Police or Crimestoppers.
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Maggie Elizabeth Saleh 🌊⚓️
(@OceanReaLmm) reported
@Keir_Starmer @NatWestGroup Will #NatWest support me as a #loyalcustomer as a small business owner please - as they’ve done absolutely nothing to assist me since the beginning of the #Pandemicin2020 ?!
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ADEGBEYE KAYODE & CO ADEGBEYE
(@co_kayode) reported
@ManUtd @adidasfootball Calling y'all! Sir Howard Davies, sir! Barclays Bank Tottenham London N17! NatWest Stamford Hill London N16! Thomas Cook! NatWest Victoria Station London! FBN UK Ltd! Mighty Jets of Jos! Federal Inland Revenue Service! Union Bank of Nigeria!
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Dr Lauren Mawson RN PhD 💙
(@LaurenFMawson) reported
It seems impossible for NatWest to process a simple mortgage application. Referral to next steps sitting in a ‘to do’ box for weeks that never gets done! In danger of losing the property and costing extra solicitor fees 😡@NatWest_Help
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Jamiee. 2.0
(@Jamieeeeewafc) reported
@HarryBridges94 @WigToday It's a load of ****. But there was an article the other week about it, you can go in to the natwest in Wigan and deposit/withdraw or whatever in there.
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Lee Pickering
(@Rudolphhucker67) reported
@BeaumontDMD I recently went to pay a cheque into my local NatWest. It closed in March. Nobody told me.TBH I didn’t like one of the clerks in there so tough ****.
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Over-trader
(@over_trader) reported
@TheSecretAcct @wheeliedealer You mention the FSCS compensation limit as if it’s an issue with £800k. It’s not. The £85,000 compensation limit is per person PER bank / building society. So if your friend is really worried NatWest or Barclays are going under … then just put 80k into 10 different accounts.
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soph v. 9669
(@sophb66) reported
You really have caused me so many issues @MetroBank_Help selling my mortgage to NatWest! All about the money never mind you ******* screwing me over. Am totally cheesed off and so upset with this bank
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Jonty
(@Jontys_Corner) reported
@JessMcF1 @santanderukhelp That's....less than ideal. Never heard of those mentioned (apart from Santander) but never had issues like this from natwest, that was a switch because the previous was crap with a lost card too.
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hot girl.
(@KMulla24) reported
Natwest customer service team will be my 13th reason omg. Never encountered such rude and useless members of a customer service team.
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Alpesh Patel
(@AlpeshP47501296) reported
@NatWestGroup Natwest talk about supporting small business when they can’t even transition a bank account. 5 weeks ago I bought a business I still can’t access the account. #dontusenatwest #zerocustomerservice #LloydsAreBetter
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Sophia
(@Shia3798webKht) reported
from
Broadstairs and St. Peters, England
I'm just saying like my local branch of HSBC has closed down, and also, like there is a betting shop Barclays Halifax NatWest all in this town. Coming to think of it I don't even know if NatWest is here anymore. Like bare confusing
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Shonad McDermott
(@ShonadMcDermott) reported
@AskNationwide I don't know who needs to tell you this, but 99.9% of people are F*CKING S*CK of woke idealogy being shoved down their throats by the Corporate-State-in-waiting... Just DO BANKING ffs! Maybe bring out a gimmick like Natwest did with the piggy-bank family in the 80s or something.
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Eddie Robson
(@EddieRobson) reported
@paulsgubbins I got paid by cheque for something recently and it wasn't hard, there's still a Natwest in town that takes cheques, but it took me about two months to be arsed to go down there and pay it in
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chris shaw 🇬🇧 🇪🇺🏴💙#FBPPR #FBPE
(@velocityblade) reported
@NatWest Aaaaaagh! I need to speak or chat with a human. You have incorrect details on one of my accounts. Non of your access methods work as the voice recognition does not give me the options I need and no other routes are open to me. Please get back in touch
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MrHuNTeR_exe
(@vMrHuNTeRv) reported
.@NatWest_Help Natwest. The bank that cancels your card before you receive a new one. Leaving you stranded with no fuel 20miles from home. With customer service agents that lie to you about resolving the issue. Can't wait to switch to a new bank after 21 year.
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lara
(@babyhoxie) reported
shoutout to NatWest customer service for helping me sort out my card at stupid o clock last night, someone got my details and tried to spend about £500 🫠
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Matthew Abbott
(@AntarisZX) reported
@FitbitUK I've had Fitbit devices for years, and you still don't support NatWest as a banking partner for Pay? What gives?
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HSACC Official
(@HSACC_Official) reported
Please pay the £10 entry to below account👇 Natwest CJ BALL 29240964 01-03-38 Any issues let us know