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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (32%)
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Login (25%)
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Transactions (23%)
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Mobile App (16%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Yeadon |
Mobile App | |
| Aberdeen |
Login | |
| Chorley |
Transactions | |
| London |
Transactions | |
| Croydon |
Login | |
| Hackney |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Rosey amazzin 💙nhs
(@AmazzinRosey) reported
natwest apps down
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Egg Man, nationalism not globalism
(@MeMints) reported
Very concerned NatWest premium accounts offers DragonPass (airport lounge access). Initially looks connected with NatWest but it's a Chinese company. There is a serious risk that people might inadvertently use the same login details they use for their bank account...
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T🦋
(@ICRY2x) reported
of course natwest app isn’t working when i wanna get euros
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James Vertigan 🇺🇦
(@jamesvertigan) reported
@TheOverBorders I switched from HSBC to NatWest and have had no problems with the new debit card. Local branch down here did close unfortunately so have to go to Barnstaple if I need to visit a branch. Only bank in local town now is Lloyds or Post Office in shop where I work.
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A.P
(@Amit91987) reported
@NatWest_Help Is NatWest Bankline down?
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Jake
(@MoB86022666) reported
@bolfem4real @NatWest_Help Same here for me. No help from NatWest at all. How long did it take to get resolved and can you give me any advice please Bolfem?
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Benard_oj
(@Benard_oj1) reported
@becci_lewis NatWest support team has been really slow resolving issues I was recommended to a private support agent and I got mine rectified. So, y'all stop wasting your Time and message ( benard_oj ) on Instagram now for assistance. That's the best I can do to help, thanks.
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volume ticker
(@datadili) reported
NatWest Group plc traded 95% above average volume, $NWG closed down -8.57%
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Direct 1 (💙,🧡) 🛸
(@sehminigh) reported
Well tried to buy some USDT on binance now and starling bank wont let me buy tried again on Mexc declined, Been buying no problems up until 3 days ago all of a sudden cant buy natwest also doesn't allow. Anyone else having problems? $Azero $Btc $Etc $Ada $Sol $Bnb
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Jonathon
(@TwoHammel) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in Spain
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Jake
(@MoB86022666) reported
@Kilbybooty Same issue I am having, how long did it take NatWest to solve this for you? I'm getting no help from them at all.
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Mehrdad Yousefi
(@MY21_Oracle) reported
UK Market Close: Stocks finish weaker as NatWest drags down peers
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Benard_oj
(@Benard_oj1) reported
@Ikkyaa NatWest support team has been really slow resolving issues I was recommended to a private support agent and I got mine rectified. So, y'all stop wasting your Time and message ( benard_oj ) on Instagram now for assistance. That's the best I can do to help, thanks.
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Remy
(@Remydaisy_) reported
It’s not even Halloween unless NatWest block my card for fraud
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Jia
(@Jia__Li) reported
@NatWest_Help I can’t get access to my online banking and use my card for 4 days now, I tried to speak to your customer service but they refuse to give me a reason and not sure when I can get help !!! Since when you Natwest like to keep people’s money like this ?!!!
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Jon
(@Rhyxlitic) reported
Finalamissa tickets in the basket then NatWest goes down 🤡
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Adrian Haynes
(@Adriancarsplane) reported
@NatWest_Help any NatWest staff able to help with change of address and order a new card
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Zander.
(@ZanderWestt) reported
@davewibberley @firstdirect Oh that's always the worst. Natwest do it to me all the time, TSB (not Lloyds TSB, Just TSB) much better though nowhere near the same issues and way quicker/hassle free to sort if it does happen.
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Mr Omneo
(@mr_omneo) reported
Struggling to understand NatWest's logic. I logged in to my online banking account to make a payment to a new payee, it tells me my debit card and card reader are blocked for online banking use. The issue is, I don't have a debit card or a card reader.
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Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@NatWestGroup Interesting that NatWest are using Lockdown statistics to justify closing Eastleigh branch and replying to customer queries with standard replies rather than actual answers
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Doug Gregg
(@DougGregg95) reported
So far, 20 mins on phone to @NatWest_Help, 120 mins trying to get @MicrosoftHelps to actually help, now 20 mins (and counting) to actually speak to Natwest again. Lovely Saturday 🙃
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This Machine Kills Allistic Supremacy! Ⓥ∞🧠Ⓐ⟭⟬♏️🌕
(@AutisticGuide) reported
**** the Tories. **** Natwest. **** the entire concept of money. **** Nikola Tesla's Capitalist bullies. Could've been living in free, clean energy utopia since the Victorian era, but no, some greedy shits want more than they could ever use or need whilst others starve.
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Boo 👻 #FND #Fibro
(@ItsSleepyBee) reported
@SaigePimmons natwest all the way, their mobile banking app has never let me down
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ImKarlLucas
(@ImKarlLucas) reported
from
Manchester, England
Just been shouted at by a @NatWest_Help staff member in your #chorlton branch . I’ve been here for two hours,all the other staff were lovely.Abby the manager is a bully and is reprimanding people in the bank queue! #awful #natwest
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Chubby Brown
(@RoyChubbsBrown) reported
@NatWest_Help Good Morning Twatnes, sorry I mean NatWest. All of your banking services are down once again. You have more regular maintenance than a Liverpool **********…at least she’s quick and finishes on time! Any idea when I can access my money you bunch of *********? #YFB
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Tones6
(@MichaelHenegh12) reported
@GreenFlagUK Gutted to hear my dealings with GreenFlag through Natwest finishes in December ... I have nothing but the highest regard for a great company that never let me down. The AA are now doing the role
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TonedEarth
(@TonedEarth) reported
**** Natwest, Stupid purple *****
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nicola kellas
(@KellasNicola) reported
@NatWest_Help I will do as NatWest customer complaints agent was shocking and appalling behaviour and refused to pass to a manger when requested I feel let down by NatWest’s treatment and management
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Dangerous dilettante
(@elyndys) reported
@NatWest_Help It happens with every retailer i try. And why would it just be happening to me? It's not that the payment fails or it tells me there's a problem with my account or purchase, it's that the entire NatWest plug in just crashes
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railwaytourettes
(@deedee10780561) reported
@TheOverBorders Aww that’s a shame 😞 I had massive issues with Barclays in the past. Then I went to NatWest and it’s not been a problem.