NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (41%)
• Mobile App (29%)
• Transactions (12%)
• Transfer (12%)
• Login (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Milton Keynes, Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, and Didcot.

City	Problem Type	Report Time
Milton Keynes	Transfer	2 days ago
Manchester	Website	1 month ago
Maidstone	Website	1 month ago
London	Mobile App	1 month ago
Dunfermline	Mobile App	1 month ago
Leicester	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali@Makely (@MakelyStudio) reported 5 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  Funmi (@Funminz) reported 6 minutes ago

  Joint borrowers earning £150,000+ can now borrow up to 6.5× their income. NatWest will lend at 6.5× for higher earners, but only if they’re borrowing 75% LTV or less. Pros Higher borrowing power — High income earners can access larger mortgages, which helps in expensive markets like London where property prices are high. More competitive offering — NatWest becomes more attractive to wealthy buyers who might otherwise go to specialist lenders. Useful for joint high earners — Couples earning £150k+ combined can stretch further to buy homes in premium areas. Potentially better rates — The article notes NatWest often has best buy rates, so borrowers may get both a high LTI and a good interest rate. Cons Higher financial risk — Borrowing 6.5x income is a big commitment. If interest rates rise or income drops, repayments can become stressful. Lower LTV allowed — To borrow at 6.5x, you must have at least a 25% deposit. That’s a huge barrier for many people. Only for high earners — This doesn’t help average income buyers struggling with affordability. It widens the gap between who can and can’t buy. Could push prices up — Allowing people to borrow more can fuel higher property prices, especially in already expensive areas. This move is good for wealthy buyers who want bigger loans, but it does nothing for regular earners and may even increase market pressure. It’s a strategic play by NatWest to attract high income clients, not a broad affordability solution.

• 
  John Lundstram (@Lundstrams_peg) reported 8 minutes ago

  @JonnyLavn @ScotlandSky Have a wee read of the crown prosecution service website. Also stops you looking like a right ******* idiot on here Copernicus. Alternatively speak with natwest a company which was famously criminally prosecuted recently. Want it in words of one syllable or less next?

• 
  Melvyn Newell (@melv66722) reported 14 minutes ago

  @Londonist @DCBMEP “…began in 1971. ..nine years to realise.” (Working closely with Seiferts from 1975, as PQS for the now the Sea Containers Hotel, I was told that the delay in the NatWest Tower was as a result of a redesign for the tower footprint to match the new NatWest logo).

• 
  Cricketopia (@CricketopiaCom) reported 14 minutes ago

  “How can a gora hit me?” A heated dressing-room clash between Sehwag & John Wright during the 2002 NatWest Series. “I had been dismissed playing big shots in the last three-four outings. John Wright told me to ‘just play and bat 40 overs and score a fifty, I don’t want to lose you’. I didn’t know much English back then and didn’t realise he was referring to me getting dropped from the side.” Sehwag still played his natural game and was dismissed attempting a big shot. “When I came back to the dressing room, he grabbed me by the collar and pushed me towards a chair.” “I got so angry, I went straight to Rajeev Shukla ji and told him I’m heading back home. He asked me what happened. I told him, ‘that gora hit me. How can a gora hit me?’” Rajeev Shukla later intervened to calm the situation (with the help of Sachin Tendulkar) with Sehwag insisting on an apology before reconciling.

• 
  Liam⚡ (@TheDeanio) reported 16 minutes ago

  @MmisterNobody Yes when I was going through an awful time I lost all my savings after listening to a bunch of fools about crypto. Pretty much everything I owned did well for a few weeks and all kinds of rich clowns be talking about HODL this HODL that like they're all some sort of secret alliance with the elites. I literally would have a bunch of different types of currencies so I had a variety. I could keep someone in for a good while and the moment I sold my bit of a specific coin, it would get a massive boost lol. One of them boost by like 10x within hours after me taking it out like they do it on purpose or something. The rest that I kept in just went down pretty much every day and some got rug pulled out of nowhere lmao. In the end I ended up that ****** up I made a stupid decision to take a loan out for only £10 grand where I got charged nearly £4-5 grand in interest from NatWest in just under a year. I ended up losing everything and I was guided to go insolvent lol. Still ****** now from it all and many people have the cheek to steal things from me. They want me dead, quietly suffering or locked up. They've told too many lies on my name because they couldn't take me out. Some of them have made a whole life out me these last few years too. It's quite hilarious. *********.

• 
  Express (@ExpressBSV) reported 16 minutes ago

  @doompost NatWest & Uphold, never had a problem.

• 
  Sumanyu Sharma 🍫 (@sumanyu) reported 19 minutes ago

  @ElevenLabs @LDNTechWeek @CosineAI launches Lumen Sovereign, Britain's first sovereign frontier model. Co-designed with BT, Lloyds, NatWest, LSEG, PwC, BAE Systems, Leonardo UK, Babcock, Thales UK, and Telefónica Tech UK&I. Runs entirely inside customer infrastructure with no external data transfer.

• 
  B (@brobertson2010) reported 20 minutes ago

  Are banks in the UK experiencing issues? Friends are struggling to transfer (business and personal accounts) @BBCNews @SkyNews Down Detector is showing dozens of reports for Revolut, Monzo, Barclays, Nationwide, NatWest, PayPal etc.

• 
  SAGAR THAKKAR (@sagarthakkar189) reported 23 minutes ago

  India Daybook – Stocks in News *KEC International:* Company has received new orders worth Rs 1,180 crore. (Positive) *RBL Bank:* CARE Ratings upgraded the rating on Tier II bonds to CARE AAA/Stable from CARE AA-. (Positive) *PDS:* Company partners with Busana Apparel Group to build next-generation global apparel manufacturing and expand sourcing capabilities, scale and supply chain resilience. (Positive) *Jammu & Kashmir Bank:* Monetization of stake in PNB MetLife. (Positive) *SEAMEC:* Board approved sale of vessel “SEAMEC Gallant”. (Positive) *Ather Energy:* Additional investments of Rs 1000 cr by Hero Moto Corp. (Positive) *Textile Stocks, United Spirits:* India-UK FTA effective from today. (Positive) *Quess Corp, Teamlease:* India has prohibited the import of goods produced using forced labour. (Positive) *SG Mart:* Abu Dhabi Investment Authority bought 11.23lk shares (Positive) *Dalmia Sugar:* Company has approved development of an integrated sugar project in Tanzania through its subsidiary. (Positive) *Capacite Infraprojects:* Company has secured repeat order worth ₹482 Crore. (Positive) *LTTS:* Company has partnered with Anthropic to accelerate AI-led engineering, integrating Claude models across its proprietary platforms (Positive) *Landmark Cars:* Company has recorded highest-ever Q1 sales, with revenue rising 22.5% YoY to ₹1,733 crore, driven by strong vehicle sales growth and robust after-sales performance. (Positive) *IOL Chemicals & Pharmaceuticals:* Company's Clopidogrel Bisulfate API has received approval from China's National Medical Products Administration (NMPA), strengthening its presence in the Chinese pharmaceutical market. (Positive) *OM Infra:* Infomerics has upgraded the company's credit ratings for Rs. 718.96 crore of bank loan facilities. (Positive) *Vedanta:* Company plans to nearly triple its zinc and lead production capacity by FY31. (Positive) *Easy Trip Planners:* Company has signed MoU with the Government of Jharkhand to promote tourism digitally across the state. (Positive) *United Spirits:* Management stated that India is poised to become one of the world's largest premium alcoholic beverage markets over the next decade. (Positive) *Kirloskar Brothers:* Company's UK subsidiary has secured an order worth GBP 11.7 million from Saipem for the supply of vertical pumps and spares. (Positive) *Delhivery:* Company's wholly owned subsidiary has received RBI approval for registration as a Non-Banking Financial Company (NBFC), subject to compliance with regulatory conditions. (Positive) *Shriram Finance:* Company's Board will meet on July 24, 2026 to consider raising funds through the issuance of Non-Convertible Debentures (NCDs). (Neutral) *Axis Bank:* Company has completed the preferential issue in Axis Finance Ltd. Following the issue, its stake has reduced to 94.92%, while retaining its status as the holding company. (Neutral) *Vedanta:* Management stated that India could achieve 50% self-sufficiency in critical minerals within the next 5–10 years. (Neutral) *Manaksia Coated Metals & Industries:* Q1 FY27 Standalone Net Profit at Rs. 14.2 crore vs Rs. 14.1 crore YoY. Revenue at Rs. 262 crore vs Rs. 250 crore YoY. (Neutral) *ICICI Bank:* Board will consider a proposal to revise the overseas bond fundraising limit. (Neutral) *Jindal SAW:* Q1 FY27 Net Profit at Rs. 104 crore vs Rs. 424 crore YoY. Revenue at Rs. 4,452 crore vs Rs. 4,085 crore YoY. (Neutral) *HPCL:* India Ratings & Research has assigned an IND A1+ rating with a Stable outlook to the company's proposed Rs. 10,000 crore Commercial Paper programme. (Neutral) *Jet Freight Logistics:* Company has agreed to acquire a 45% stake in Natwest Trade & Logistics Services – FZCO for Rs. 18 crore, payable in tranches over two years. (Neutral) *Belrise Industries:* QIP opens; floor price set at ₹230.79 per share. (Neutral) *Signature Global:* Pre-sales at ₹1,970 cr vs ₹1,570 cr, up 25% QoQ. (Neutral) *HEG:* Company's TACC Unit Gets 'IND A-' Rating for Major Battery Material Project. (Neutral) *SJVN:* Company has received notices from BSE and NSE imposing fines for non-compliance with certain SEBI (LODR) Regulations, 2015. The Board has taken note of the notices and approved the company's response. (Neutral) *Texmaco Rail:* Kishor Kumar Rajgaria resigns as CFO. (Neutral) *Tata Elxsi:* Net profit at Rs 171 crore versus Rs 220 crore, Revenue at Rs 1,021 crore versus Rs 994 crore QoQ. (Neutral) *LTTS:* Net profit at Rs 357 crore versus Rs 332 crore, Revenue at Rs 2940 crore versus Rs 2858 crore QoQ. (Neutral) *NBCC:* Board approved the merger of HSCC into NBCC. (Neutral) *63 Moons Technologies:* Subsidiary Financial Technologies Singapore Pte Ltd acquired 79.58 lakh equity shares in unlisted subsidiary Ticker Ltd. (Neutral) *Sobha:* Board meeting scheduled on July 20, 2026 to consider Q1FY27 results and issuance of non-convertible debentures through private placement in one or more tranches. (Neutral) *State Bank of India:* Moody's affirmed the bank's long-term deposit rating at Baa3 and Baseline Credit Assessment at baa3 with a stable outlook. (Neutral) *Keystone Realtors:* CRISIL assigned a CRISIL AA-/Stable rating to the company's bank loan facilities and reaffirmed the CRISIL AA-/Stable rating on Rs 335 crore of non-convertible debentures. (Neutral) *Just Dial:* Irage Broking Services LLP net sold 2,87,355 shares at Rs. 765.25 per share. (Neutral) List of stocks included in the short term ASM Framework: Kalyan Jewellers, C.E. Info Systems. (Neutral) List of stocks excluded from ASM Framework: EPack Prefab, Amir Chand Jagdish Kumar (Exports) Limited. (Neutral) Circuit filter change from 20% to 10%: Just Dial Limited. (Neutral) *Utkarsh Small Finance Bank:* CARE Ratings downgraded the rating. (Negative) *Jain Resource Recycling:* Company informed about a furnace explosion at its manufacturing facility in Tamil Nadu. (Negative) *ICICI Lombard:* An arbitral tribunal directed the company to pay Rs 78 crore to an insured party along with interest at 7.5% per annum. (Negative) *IT Sector Stocks:* IBM announced weak early quarter numbers with cautious guidance. (Negative)

• 
  UrbanKoala666 (@JamieCurzon1) reported 24 minutes ago

  @NatWestBusiness @NatWest_Help Dear Natwest, I would like to take this opportunity to say that your in-branch service for business customers is diabolical. Some of us cannot afford to wait for an hour to be served cash. Why can't there be a business queue and a personal queue?!

• 
  Chaipeelo (@YFSat7pm) reported 24 minutes ago

  @ChineseEmbinUK British students get special treatment in China, but once Chinese students leave the UK, they can’t get their own money back from @NatWestGroup, NatWest is basically an international banking scammer. Shouldn’t the Chinese Embassy in UK help Chinese students? #scammer #bank

• 
  R (@rjb_1998) reported 25 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  Newton's Laws (@Newtons_Laws) reported 25 minutes ago

  @RBS_Help I wish to withdraw my consent for using or storing my biometric data but cannot see where that option can be found on the NatWest Group websites. Can you help with this? @NatWest_Help

• 
  Steve Small (@elrick56) reported 30 minutes ago

  @ukboomers 1983 and my long standing bank manager turned down my loan application. Went to house builder and put a £100 deposit on a 2 bed semi then he called NatWest and I got accepted that day. Six weeks later got the keys. Easy peasy

• 
  Joe Easton (@marketsjoe) reported 32 minutes ago

  Biggest market value losses on FTSE 100 this year: Unilever down £13.9 billion Reckitt Benckiser down £10.3 billion Barclays down £6.2 billion RELX down £6.0 billion Experian down £5.0 billion Compass down £4.6 billion NatWest down £4.2 billion Imperial Brands down £3.6 billion 3i down £3.4 billion British American Tobacco down £3.1 billion

• 
  Duke of Lambeth (@DukeTinoM) reported 35 minutes ago

  @TheLightish @LloydsBank @WhiteSaiber It's always Llloyds my wife banks with Natwest and she never has this problem

• 
  Three Shires Head (@ThreeShiresHead) reported 44 minutes ago

  @AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.

• 
  Goodyear Blimp (@Goodyear_Blinnp) reported 44 minutes ago

  @pokemondealsuk Never had an issue with Chrome and Natwest debit cards

• 
  Cmdr_Green🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 1.0 @liilBarcodeliil (@Stg_Gr33nz) reported 45 minutes ago

  Let me guess they are going after there own customers Picking and choosing whom to target and bankrupt there is always a problem, it will be them! causing it Blackout incoming, whats next HSBC, Natwest or the Bank of England collapsing on itself shareholders abandoning ship?

• 
  gill pind (@gillpind) reported 45 minutes ago

  @NatWestBusiness Been a NatWest business customer for 25 years my new manager rang me I imagined he was going to visit my premises and get to know me & my company but NO NatWest has stopped mangers visiting business customers!!. Digital meetings😡😡😡 box ticking for them😡👎🏼

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 47 minutes ago

  @santanderukhelp I would have gone to my bank with the information required, but it’s one of many that has been closed. With mobility problems and poor health, I cannot travel farther to another branch. Think I will be moving my finances to Natwest.

• 
  Teds (@Tedtalks13) reported 51 minutes ago

  I’ll go through the hole list of **** again Monday. Hmcts re the complaint of case file empty. (Wasn’t me on that hearing @Experian don’t care if she threatens to slit her wrists) Lloyds (and its energy company ) HSBC (and its estate agent and energy company) NatWest (just so you know did you birmingham wood fraud) Companies house (IT error) IPO office (reference your reference is one efficiency companies house) Ovo energy and its tupe (2p) sse notice transfer audit issue with eon Then a list of those law firms that agreed in 2018 to the bent bet that I found out about; that in those law firms they were involved in the house court case that moved even though stayed in any application existed @HMCTSgovuk has the walsal court Brough the police in yet and when can I see the hybrid video to show it wasn’t me

• 
  Lord D (@rmeatbags) reported 51 minutes ago

  It literally felt so ******* good to have a million pounds I checked my notifications and saw the NatWest transfer and it was euphoric. I genuinely thought it was real I’ve never had such a vivid dream. There was no weird **** happening

• 
  JustMe (@Marcfasting) reported 52 minutes ago

  @NatWest_Help Not again. The NatWest app still can’t scan my HMRC cheque. I complained about this previously and was told it would be fixed. Another cheque, same problem. How is this still not resolved? I’m tired of raising complaints.

• 
  Jijingi u Ter (@jijingiUter) reported 58 minutes ago

  @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

• 
  mitchelle holland (@mitchlog) reported 59 minutes ago

  @Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵‍💫😵‍💫

• 
  Mighty Mo (@mh379) reported 1 hour ago

  @BasilTheGreat I’ll say this again: if you want to peacefully bring down the institutions profiting from the migrant crisis, hit them where it hurts, organise withdrawals from the banks. Natwest, Barclays, HSBC, Lloys, Santander to name a few Ask supporters to withdraw their money (even small amounts) from the big banks tied to government policy. The system is fragile, they don’t hold enough cash for everyone to withdraw at once. This is show hurt more than violent riots, it's how you apply real pressure wthout people getting jailed. National strike next, road blocks bring the country to its knees Fill the streets up and down the country demanding a GE and secure borders. Our ancestors didn’t fight for this. Enough.

• 
  Paul Ashley (@PaulMAshley) reported 1 hour ago

  @EllardKing My 1.45% 5yr fix ends 31.08.26. NatWest new offer received last Friday, is 5.02%. ‘Only’ £250 more per month so lucky compared to some, but that’s £3K per year, less I can save/invest. I agree that the 4/5% mark is closer to what I should expect so time to get used to it.

• 
  Vaibhav Tiwari (@vaibhavtiwari3) reported 1 hour ago

  @NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?