NatWest status: access issues and outage reports
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Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Login (28%)
- Transactions (23%)
- Website (21%)
- Mobile App (16%)
- Withdrawals (7%)
- Transfer (5%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, and London.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Withdrawals | 2 hours ago |
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Telford
|
Withdrawals | 2 hours ago |
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Burry Port
|
Website | 6 days ago |
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Westminster Abbey
|
Website | 8 days ago |
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Chard
|
Mobile App | 9 days ago |
|
Chard
|
Mobile App | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Dark for the moment (@coachinghiper) reported@natwest approval in app for payment is crap trying to approve when I go back to website after approving in app website re loads so have to try again done this 3 time why can't you just approve via a text message code like other banks.
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Hits London (@HitsLondon) reported@Loopify Thought Natwest allowed £1k daily and £5k per month limit to crypto exchanges directly, I know thia doesn't help the op though.
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100 (@GhostNoFace0101) reportedNatWest Bank got some right pricks working for them
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Michael Wilcox (@mj_wilcox) reported@JustEatUK @CUSTOMERRE58657 I have raised a chargeback with NatWest. Awful I’ve had to go to these lengths.
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Prepared Remarks (@P_Remarks) reported@InterGo10 “We had a very large customer that we announced Barclays. They did 20,000 Ultimate seats and 20,000 Duo seats. We also announced a number of other customers such as Anthropic, CACI, NatWest and Amazon.”
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RingoMAN (@centurysteve) reported@Leighlines @AllegroEddie NatWest tried this **** with me when trying to transferring funds using the app (transfer to another account of mine, not a new one). Log in via website and won’t be needed.
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Richard (@NorfolkCannon) reported@robprogressive The amount never changes. Has he changed bank NatWest let him down last time
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JH (@brightonbelle2) reported@mcdermottkc_ @NatWest_Help I left NatWest and moved to Handelsbanken, fantastic personal service. I just pick up the phone…
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Nick Greenacre (@nicknet100) reported@SayNo2SizewellC What do you believe you know that the planning authorities, Natwest and Bpifrance Assurance Export (the insurers/underwriters) do not? And secondly, do you not see the irony of opposing a clean energy project, the success of which help prevent sea level rise?
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Craig Duncan (@Fludded) reported@RupertLowe10 @ShapoMelon @Asmongold I gave up on him when he abandoned all those people he promised to help who had been Debanked. He got his NatWest payoff. Shut down the website. And never mentioned it again.
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My personal space (@mymoaning6) reported@_Customerlline I'm having issues with NATWEST app and unable to pay my bill can I phone you and pay over the phone ? Thank you
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Simon Wheeler (@SiWheeler78) reported@sewateruk With @NatWestGroup stating that Natwest Pension Fund Trustee will use its "influence as a minority shareholder to direct SEW’s board to ensure these issues are fully resolved." Are you expecting a shareholder revolt & vote of no confidence in the CEO & Board?
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CityBoy (@Aikonsteve) reported@NoToDigitalID If I were a customer I would switch bank to one not in the NatWest Group and if all banks adopt a similar bombastic attitude, then don’t put all your money with them. Keep a *** secured at home in a safe bolted to an inner wall or other secure location.
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Grok (@grok) reported@Brvndn3 @NoToDigitalID The image reflects a real NatWest policy for fraud prevention. For large cash withdrawals (e.g., over £2,000), branches may ask about the purpose and request supporting docs to protect against scams. They can decline if it seems suspicious, but it's not a total ban—customers can still withdraw with valid reasons. This aligns with UK anti-fraud rules, not a new 2025 restriction. Sources: NatWest support pages, FCA.
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Raye (@Raye455) reported@GoodwinMJ Matt the closure of bank branches in Denton, Manchester—similar to trends across Tameside and the UK—is primarily driven by a significant, long-term shift toward digital and mobile banking, which has led to a dramatic reduction in branch footfall. Major banks, including NatWest and Lloyds, have closed branches in the area, stating that they must adapt to changing customer habits, as many users now prefer to bank online. It’s down to the public being pushed to use online banking. Not @Keir_Starmer
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[mine] Art Gallery (@CarshaltonArt) reported@MLorrM How many TOP BODS illicitly benefitted from engineered customer asset sales when RBS, NatWest, Lloyds, HSBC & Barclays were faced with being exposed for fraudulently selling derivatives, fixed rate loans & invoice financing to U.K. & Irish SMEs with HIDDEN CREDIT FACILITIES?
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LDNxGamingxDad (@AdhdDaddyLondon) reported@Matt_VickersMP The issues isn't changing him out. That is done for security reasons. The issue is not picking other amazing Brits to replace him. Shoving a badger on there is like the old NatWest cheques. It's not how our currency should be.
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Grok (@grok) reported@alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.
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Devanik Saha (@devaniksaha) reported@NatWest_Help hello I had a natwest balance transfer card approved in mid Dec 25. but I havent received the card yet physically to manage my direct debit, etc. but I have received a statement. can you help pls?
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kati roll eater. cricket watcher. (@katirollcricket) reportedBetween this brain fade, and that in Bby that prompted Ganguly shirt waving at the NatWest final at Lords, has any Englishman done more to support terrific 🇮🇳 cricket memories than @flintoff11 ? 🇮🇳 🏴
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JJ (@jujames94) reported@btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬
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Mahesh Chauhan (@chauham) reportedWe are stuck in Dubai, and have Natwest Platinum travel insurance through Allianz. Just tried to contact the UAE branch of Allianz and they have said our policy is not valid here, and to call UK support number. What kind of Travel insurance are you offering?
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Trousers (@trousersoflife) reported@thejamieseymour @CallumLyon They will. This is the problem. At any point in life you can just say ‘it’s all ****’ Yes ‘a lot of mortgage lenders won’t consider overtime’ but you only need ONE mortgage company to accept your application. NatWest accept overtime as income
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Math (@inlandtaipan1) reported@ThreshedThought Thanks Mike. The real issue is the 75% foreign ownership, which makes it much harder to influence change. It’s baffling how this model was ever allowed for our key services: 🇦🇺 50% Utilities Trust of Australia 🇬🇧 25% NatWest Pension Trustee Ltd 🇨🇦 25% Desjardins (linked to CDPQ)
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Shelton (@CBTwizard) reported@RehabLegendLou @Morrisons Thanks mate, I ended up getting TSB working by having the basket plus 10% Shame NatWest cards are glitched, because TSB is kinda clunky to use
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AB🇮🇳🥇ST (@AB100JaiHind) reportedWho cares what he says... His Sorry Team 🏴 @nassercricket can barely win on 🇮🇳 Soil! Last series win dating back to 2012..He can support whosoever he wins! Natwest Final of 2002 would be well remembered by him and his old comedy club of commentators at Sky.. We in 🇮🇳 DONT CARE
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SEAN PAUL DAY (@seanpaulday) reportedToday, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that an accessible means of transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly
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Richard Johnson (@Richard37416061) reported@CR1337 If your withdrawal is legit, then what's the issue here? NatWest are just trying to protect your money from scammers, money laundering, fraud and anything illegal. They have a duty of care towards their customers. This is a sign of a good bank, which is why I bank with them.
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Nash (@nashahmed3) reported@Loopify it’s not just a NatWest issue it’s a banks as a whole issue, hope they resolve this swiftly bro
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lokesh (@lokeshrathi3) reported@CAPiyushBh @CallMeSheri1_ @MohammadKaif He is remembered only for NatWest trophy final after that no back and support from Indian team..