NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (34%)
• Mobile App (17%)
• Login (17%)
• Transactions (10%)
• Withdrawals (10%)
• Transfer (10%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Newcastle upon Tyne, Stalybridge, Leicester, Manchester, Southampton, Barry, Canterbury, Sittingbourne, Didcot, Northampton, Whitefield, and London.

City	Problem Type	Report Time
Newcastle upon Tyne	Login	2 days ago
Stalybridge	Transfer	2 days ago
Leicester	Transactions	6 days ago
Manchester	Website	12 days ago
Southampton	Website	12 days ago
Barry	Website	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ (@jujames94) reported 5 minutes ago

  @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

• 
  ❤️citizen Macca (@P15pm) reported 5 minutes ago

  @thetimepls @deirdrecostigan There’s a difference between having an opinion and just punching down. People in Southall needing accessible banking aren’t the problem — decisions by NatWest are. This just shifts blame away from where it belongs.

• 
  JDBell (@bell_jd) reported 7 minutes ago

  My NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help

• 
  ~ w (@waqvar) reported 8 minutes ago

  Marsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore

• 
  Di Beirne (@ScattyCat) reported 11 minutes ago

  @NatWest_Help Hi Mikyla - thanks, I'm still having the same problem I'm afraid. I've just tried again now to make a payment to HMRC through their app but unfortunately, after their app transfers me to the NatWest app to approve the payment, I log in, then just get a blank screen. The ... cont.

• 
  UniteinNatWest (@UniteNatwest) reported 11 minutes ago

  @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

• 
  Lisetta17 (@Surfchica17) reported 11 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  Nathanial (@ForgetNr) reported 12 minutes ago

  @MrFamilyOffice It’s Natwest service with a fancy name on the door

• 
  Stevie K (@the_k_bizzle) reported 15 minutes ago

  @NatWest_Help Hello! 👋 Hope all is well in Natwest towers. I need to give my employer my branch info, It was Prestwich, which closed, now its Cheetham Hill which is closing. I was told I can use the Bolton Service Centre but thats closed. Is it Chatham or Head office? I give?

• 
  Mr Brondor (@MrBrondorDeFi) reported 19 minutes ago

  🔮BRONDOR ANALYSIS - ethereum:0x4a220e6096b25eadb88358cb44068a3248254675 WILL MAKE A NEW WAVE OF MILLIONAIRES Everyone wants the next 100x memecoin Meanwhile the real money is hiding in the most boring chart in crypto Let me explain why $QNT is set up different and how it actually makes people rich next run THE SETUP NOBODY SEES 🧿 Quant has a max supply of 14.88 million tokens. Not billion. MILLION. For context most coins have billions in supply. QNT has less tokens than some people have Twitter followers. Low supply plus institutional demand equals violent price moves when capital flows in. THE CONTROVERSIAL PART Quant won’t 100x because of hype. It’ll moon because banks are forced to use it. ECB Digital Euro. HSBC. Barclays. Lloyds. NatWest. Bank of England. SWIFT integration. These aren’t partnerships for marketing G. These are live pilots going into production mid-2026. When tokenized deposits go live in the UK the demand for QNT to access Overledger isn’t optional. It’s structural. HOW IT MAKES MILLIONAIRES Here’s the math nobody runs: QNT did $428 ATH in 2021 on pure speculation with zero real adoption. Now it has actual bank integrations and sits at $81. If it just returns to ATH that’s a 5x from here. If institutional adoption pushes it past ATH into price discovery? That’s where generational wealth happens. 14.88M supply means it doesn’t take much capital to send it parabolic. THE UNCOMFORTABLE TRUTH Most people won’t hold it long enough. It’s boring. It moves sideways for months. It doesn’t pump on Twitter hype. It tests your patience until you capitulate right before the move. The millionaires won’t be the traders. They’ll be the ones who understood the thesis and sat on their hands while everyone called them stupid. Low supply. Real adoption. Institutional demand. Patience. That’s the recipe G Not financial advice but the setup is right there for anyone willing to see it DYOR Tribe -Brondor

• 
  Proper Memes 〓〓 (@Proper_Memes) reported 21 minutes ago

  @Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.

• 
  M K مسٹر خان (@mehrankhan89) reported 21 minutes ago

  @_zmc_x @Revolut Any main high street bank, like NatWest, TSB, Barclays, LLoyds, HSBC etc, won’t cause you any such unexpected issues.

• 
  VirtualAstro (@VirtualAstro) reported 23 minutes ago

  I used to recommend NatWest but unfortunately, they have provided a really really poor service recently I used to recommend them a lot, after beying a loyal customer. Maybe not so much now. Time to join another bank possibly... @NatWestBusiness @NatWestGroup @NatWest_Help

• 
  mohbi (@mohbii) reported 24 minutes ago

  @WSJ NatWest expecting income at the top end of guidance after 9.5% growth is a strong signal that UK banking is in a surprisingly healthy position. higher interest rates have been painful for borrowers but banks are thriving on the margin between what they pay depositors and what they charge on loans. the structural hedge giving them protection means they keep earning even when rates eventually come down. UK banks havent looked this profitable in years

• 
  TRAXXAS58 (@TRAXXAS58) reported 27 minutes ago

  How tf can #Natwest reject my driving licence for being too blurry when their website automatically takes the picture for you once the card is in focus & in the correct position. Just waited an hour to be verified to be told no because they chose to apparently take a blurry pic.

• 
  AUDS 🇨🇩 (@stackscobain) reported 31 minutes ago

  NatWest done bits with this new pots feature in this recent app upgrade 🥲👏🏾. They still have a few tweaks they gotta make (setting up standing orders and renaming pots without having to close them) but they have a customer for life in me I fear 🥲🥲🥲.

• 
  Le Ref (@LeRef5) reported 31 minutes ago

  @Feargal_Sharkey @NatWestGroup It was the public authorities that delayed it that long you halfwit. The plans were formed in 1940s (public control) The land was bought in 1975 (public control) Plans were dropped in 1976 after a Public Inquiry on the back of NIMBYism (public ownership) Plans were revised in the mid 90s and not pursued as there was not sufficient identified demand. Mid West water only merged with SE water in 2007 so the history has nothing to do with them. Nat West's Pension Fund owns a 25% stake, not NatWest. Plans were revised in 2013 and hit the usual barrier - locals, NIMBYs and organised groups have been campaigning against it for decades. So sure, it's all down to the evil privatised companies

• 
  Annurag P Rekhi (@Dravidict) reported 34 minutes ago

  @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

• 
  Vaibhav Tiwari (@vaibhavtiwari3) reported 34 minutes ago

  @NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?

• 
  Joe Easton (@marketsjoe) reported 35 minutes ago

  Biggest market value losses on FTSE 100 this year: Unilever down £13.9 billion Reckitt Benckiser down £10.3 billion Barclays down £6.2 billion RELX down £6.0 billion Experian down £5.0 billion Compass down £4.6 billion NatWest down £4.2 billion Imperial Brands down £3.6 billion 3i down £3.4 billion British American Tobacco down £3.1 billion

• 
  Nde Ehugbo (@CaptEnai) reported 39 minutes ago

  @Big_Mck I used to once use my NatWest, Lloyds card in Nigeria ATM. No issue. Problem started with Buhari

• 
  Anthony Williams (@bullsboy) reported 48 minutes ago

  @StephenMulhern You could come and see the duck outside the job centre in Heanor, or I could take you down the road to Ilkeston where the top rated thing on Trip Advisor is a hole in the wall next to NatWest

• 
  Tariff Turnip (@MetaverseGamma) reported 48 minutes ago

  @mrsDugskullery @p0Intyhead @LBC What exactly is that you think happens when a bank collapses? It’s certainly not just the shareholders that lose out, if Brown had let Natwest collapse they would have had to insure £2 trillion of customer deposits, something tells me that might have cost more than a bailout.

• 
  Vince (@Xray_Vince) reported 51 minutes ago

  @Voyager4IR @NoBullCryptoBen @matttttt187 Chainlink isn't working with central banks yet. They have multiple BIS/Central bank projects, Murex, Natwest Euroclear, Oracle...... That's just ignorant 🤷 ... We all know Central banks are going to be the slowest movers.

• 
  Bjorn Again (@NewBjornTab) reported 54 minutes ago

  NatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!

• 
  Mancunian 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Mancunian63) reported 54 minutes ago

  @NatWest_Help customer service at natwest is dead. Got a platinum account that's useless. The insurance it comes with is worthless. Rang to complain, and they transferred me to the insurer I was complaining about. They tried to fob me off by transferring me to someone else. Joke.

• 
  Mr Bastardos (@Ken_Stonger) reported 55 minutes ago

  @flying_rodent She didn't say bankers, she said someone working in a bank; city boys at the BofE might take 3 hour lunch break in the pub but your local Natwest cashier won't

• 
  Götz von Berlichingen #FBPE (@georgebernhard) reported 57 minutes ago

  @MartinRemains @Steven_Swinford Yeah, but if the self-proclaimed media elite stopped ****-stirring they might have to go and do some journalism. Like finding out whether certain hedge funds had inside information when they shorted Natwest, or what happened to the various bribes, or....

• 
  Boogie Sham (@hard77593) reported 60 minutes ago

  Anyone had a problem with opening a NatWest business account? I've been waiting a month!! No one answers the phone, I've been waiting for 40minutes this morning, no one answered. Online you get Bots. Fed up!

• 
  Robin Nakamoto (@RobinNakamoto) reported 1 hour ago

  @rich_rdctd Sounds like a pretty good reason to tell Natwest to go **** themselves.