NatWest status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Transactions (24%)
- Login (21%)
- Website (19%)
- Mobile App (19%)
- Withdrawals (10%)
- Transfer (7%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transfer | 14 hours ago |
|
Birmingham
|
Website | 7 days ago |
|
Salford
|
Login | 8 days ago |
|
St Albans
|
Mobile App | 8 days ago |
|
Bristol
|
Website | 9 days ago |
|
London
|
Transactions | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Stacey lee (@Staceylee56) reportedIs the NatWest online banking app down? @NatWest_Help
-
NatWest (@NatWest_Help) reported@Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in
-
Lou Gallie (@RehabLegendLou) reported@CBTwizard @Morrisons Apparently they have a 'glitch' with Natwest and the shopping app won't accept Natwest cards!! (Just rang customer services)
-
jordan♱ (@dmnextdoor) reported@Romeoo412 NatWest pr down
-
mannat (@cricemm) reportedwho needs movies when you could just watch the natwest final ~ dadas shirtless celebration ~dada and sehwags partnership ~yuvi and kaif’s partnership ~ kaif’s “not bad for a bus driver” innings ~india chasing down 300+ also people need to quit underestimating the indian team
-
BANG!³ (@Str8Buckets_) reportedThere needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut
-
Graham Dean (@GrahamDean44894) reported@GSGB01 Yes JC we need people with knowledge and support from the nation , Sharon Osbourne next, we need someone that is one off the top brass from the bank off England or other financial field that isn't a fake cashier at NatWest like we have now , MPs that make a difference
-
Serena Joy (@realdoll03) reported@fiffihunnybunny It’s impossible Fiona. How difficult do they want to make it? I’ve been with them since 14 and never had this difficulty. I’ve noted NatWest. Thanks 🙏
-
Richard (@NorfolkCannon) reported@robprogressive The amount never changes. Has he changed bank NatWest let him down last time
-
Robyn Tomos (@TomosRobyn) reportedAny fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔
-
100 (@GhostNoFace0101) reportedNatWest Bank got retards working for them
-
Maureen Dalby (@MaureenDalby) reported@SandyofSuffolk I remember the NatWest in Felixstowe...can't imagine why it ever closed down as it was busy all day long!
-
Trousers (@trousersoflife) reported@thejamieseymour @CallumLyon They will. This is the problem. At any point in life you can just say ‘it’s all ****’ Yes ‘a lot of mortgage lenders won’t consider overtime’ but you only need ONE mortgage company to accept your application. NatWest accept overtime as income
-
VirtualAstro (@VirtualAstro) reportedI used to recommend NatWest but unfortunately, they have provided a really really poor service recently I used to recommend them a lot, after beying a loyal customer. Maybe not so much now. Time to join another bank possibly... @NatWestBusiness @NatWestGroup @NatWest_Help
-
TJ (@FreeSpiritTJ) reported@NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..
-
Boboye (@Boboye__x) reported@Dontigga @funkomi If you earn £140k a year net income I’m pretty sure taking out a mortgage from Lloyds or NatWest to buy a home won’t be so difficult after two good years of working
-
Toby (@Toby1062065) reportedWhen I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.
-
Nando Lorris 🏴🏴 (@thalasophileone) reported@areyoflight Pandemic business loans unpaid, reducing corporate tax or zeroing it for Oil and Gas and IT mega companies, Bank bail out in 2008 (Natwest £45bn some of which was written off) They are £billions of £ government taxpayer hand outs. But yeah its disabledpeople that are the problem
-
the awakened soul (@grumpypig2026) reported@MissStixy @UltraDane still been told the same even when an appointment was made to come in and collect the cash ordered with natwest bank. closed the account that day, went to a bank told them we dont want to be stopped if i want to withdraw over £2000. no problem at new bank yet.
-
Dr Peter For Dundee East💚🤍💜 🏴 🇳🇿 (@WingsEcosse) reported@FFS_WhatNow @zaphod799 I’m reminded of when NatWest’s computer went south over a weekend. They’d fired the old sysadmins who knew the ancient system for Indians who lied about knowing the arcane programming language. NW had to hire sysadmins as consultants to fix it.
-
Tyler (@TylerDurden) reported@Loopify @trader1sz I’ve had NatWest since I was 16 years old never had a problem. Linked to my Coinbase transferred probably £30mil through since 2016. However when they did flag one of my txs I upgraded account to black account which is like Amex black card. Have to retain a £100,000 balance at all times etc etc this allowed me to buy £250k of XRP, twice in 2019. So yeah upgrade your account.
-
100 (@GhostNoFace0101) reportedNatWest got retards working for them absolute retarded scumbags
-
Surinder (@SurinderRehal) reported@NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts
-
Smegton of the Kettle Isles (@Kettle_of_Smeg) reported@NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.
-
Joe Easton (@marketsjoe) reportedBiggest market value losses on FTSE 100 this year: Unilever down £13.9 billion Reckitt Benckiser down £10.3 billion Barclays down £6.2 billion RELX down £6.0 billion Experian down £5.0 billion Compass down £4.6 billion NatWest down £4.2 billion Imperial Brands down £3.6 billion 3i down £3.4 billion British American Tobacco down £3.1 billion
-
Vermouth (@vermoutharc) reportedUK summons emergency meeting with CEOs of 5 major banks (Barclays, HSBC, Lloyds, NatWest, Santander) on Wednesday. Meeting aims to address economic risks from Middle East tensions, support customers, and discuss banking sector reforms.
-
Sally Bell (@dipsiesmum) reported@NatWestBusiness How is anyone supposed to sell a business when the new owner has been “denied” access to the business accounts due to NatWest’s inability to sort out a bank mandate. Access was requested a fortnight ago.
-
Dan Lee (@MCFCDANLEE) reported@MartinSLewis I have Natwest black rewards account. I get travel insurance , phone insurance, breakdown cover ,free airport lounge access and £10 back each month. Comes in handy as I fly at least twice a month. It costs me £32 per month.
-
FunkyApe🍌 (@funkyape297) reported@Loopify After repeated issues trying to buy on Coinbase, with NatWest limiting transactions for no clear reason, I closed the account and moved to Nationwide. Let’s see how they handle it.
-
brucie 🦇🔊 (@famousbruce) reported@Loopify NatWest stopped me from buying crypto since about 3 years ago. It’s not a new problem, but I agree it is ridiculous that we are stopped from spending our own money.