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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (49%)
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Login (27%)
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Website (13%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Islington, Golders Green, Glasgow, Poulton-le-Fylde, Swindon, Bath, Halifax, Sale, London, Shrewsbury, Wallasey, Cardiff, Manchester, Southwark and Hereford.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Withdrawals | |
| Golders Green |
Mobile App | |
| Glasgow |
Login | |
| Poulton-le-Fylde |
Website | |
| Swindon |
Transactions | |
| Bath |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mezzala
(@Mezzala08) reported
@ft_content Good luck with that. Natwest can't even give me access to my online banking.
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Nay
(@NayomieJade) reported
Initial call was masked as NatWest’s number, then disconnected and picked back up but it became VERY obvious. Anyway @NatWest_Help have prevented any money leaving account and the debit card had been cancelled before I even knew what was going on. Great customer service
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dj aary🤍
(@aaryannax) reported
i just wanna book my nail appointment but no the natwest app wants to be down 💔
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Kiss me I'm Irish
(@klumzyy) reported
@NatWest_Help hi I have a saving account with Natwest. My card expired in June. I'm trying to login to my account to order a new card. But it won't let me due to the card being expired.
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Ike Anya #EndSARS
(@ikeanya) reported
But I recognise it’s 1am & had a stressful few days. So no hasty decisions. But still have the problem of reimbursing my friend. Then I remember my little used @StarlingBank account. I transfer the money from my Natwest account to my @StarlingBank one. Within 10 minutes I’m done
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James Blake
(@JamesBlake346) reported
@thetrapstarman1 @monzo In the UK? Have you tried it? Starling or NatWest isn't working for me rn..
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Danielle Chaters
(@daniellechaters) reported
Really sick of businesses still using covid as an excuse to provide a terrible service! Natwest are either no longer open Saturdays or those open aren’t allowing withdrawals or transfers as there aren’t counter staff ‘for their safety’. Does covid only come out on weekends?! 🤬
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Nichola & Karl Dean
(@minnieshwinny) reported
@NatWest_Help need help with the CTF. Can’t find daughters paperwork, she’s now 18. It was with ulster bank then transferred to NatWest. Since then, I’ve got married so name changed, my daughters surname has changed via deed-poll and we’ve moved address. Tried 2ring no answer
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Laura Claxton
(@fairycakes) reported
Bank holidays are ****. My local NatWest doesn’t even have a pool
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Cllr Kiran Khan
(@kiran205) reported
Loyal Samsung fan here: I have your phone I have your tablet I have your earbuds I have your watch I just have one question, when will Samsung Pay finally support NatWest. I am willing to initiate talks to make this happen. 🙏
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Walter Kong
(@walterkong) reported
@MoneySavingExp my current H2B ISA with HSBC reducing interest rate 1.75 to 0.75% Barclays offer 1.25 %, Natwest 1% but non of them in branch knew how to transfer in. All they know is the product been no longer available. Nor both bank website is any good giving further info.
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Andrew Bucknall
(@AnWiBu) reported
@gofundme @NatWest_Help Hi guys! I have (at least) two people trying to donate to my fund but not been able to. It appears to go through, then doesn't. They both bank with NatWest. What's the issue guys? Please sort so they can support my chosen charity @sustrans Thanks!
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Ruth Thompson
(@Ruth_Thompson91) reported
@santanderukhelp I need to pay my credit card and can see the account details, sort code and instructions about using my cc number as the reference. But Natwest is not accepting my name as the payee and this must be exact for it to set up a payment. Please help
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dan
(@danieIwright) reported
natwest blocked my halsey vinyl payment and now my orders been cancelled and it said to reorder but its sold out on the site . can this day get any worse
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Upamanyu Bhattacharya
(@upamanyu70) reported
@MatKashbakihai Didn’t understand **** back then though. Started understanding the game from the Natwest series the next year.
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James
(@jay_kay30_) reported
The NatWest app isn't working on my new phone which is just ******* fab.
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martasiwka
(@Marta71280791) reported
@NatWestGroup NatWest shutting accounts of thousands of people without a warning or an explanation. This is outrageous. Holding the funds and giving a s*** about the fact one has lost access to their living income.
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martasiwka
(@Marta71280791) reported
@NatWest_Help NatWest shutting accounts of thousands of people without a warning or an explanation. This is outrageous. Holding the funds and giving a s*** about the fact one has lost access to their living income.
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Stephen Pritchard #FBPE
(@blueskies1977) reported
@kiran205 It'll be NatWest that's the problem
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Felicity Carlysle-D
(@strathcsi) reported
@NatWest_Help just tried to set up Garmin Pay and found that my NatWest card isn't accepted (along with quite a lot of other banks) do you know if there are plans to support this feature in the future, my phone doesn't have NFC and wanted to be able to pay on the go.
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niwirubo
(@niwirubo) reported
@ibrahimyussop Natwest are fuckshit if my father enters his log in details wrong it's a 30mile round trip for me to reset it at a Natwest bank cash machine.
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Fadzai
(@fadzai_d) reported
I stg NatWest is the biggest piece of **** bank
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Maxine Morton
(@MaxineKMorton) reported
@CooperativeBank surely if I'm sent funds from a coop acct to my coop acct, it should be instant? Why does it always take until the next working day to arrive (sent Fri so I won't see it until Tues), but everyone else they sent money to sees it immediately? Natwest for example
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braderz3
(@bradj931) reported
@NatWest_Help I've tried Google Chrome, Firefox and Edge. And I can go to the main NatWest page. But not log in to any all give me a black screen when I press the button 🤔
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boabystauner
(@boabystauner) reported
NatWest are ******* ****. You cannot spend your own money how you wish, i.e. I can't buy cryptocurrency with my NatWest debit card. When Shiba hits one cent next year, where do they think the money I make will go? In my Halifax account that I've just had to open, thanks.
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Alan Marshall
(@AlanJTMarshall) reported
Struggling to get Natwest to deal with what seems to be fraudulent activity on my natwest account. Tried last evening. Person could not deal as after 8pm. I took call back option this morning. The call back option put me on hold. No point in calling back to put me on hold. Help
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Suj
(@greatthingsnot) reported
@clairebrown72 @NatWest_Help Natwest - whats up with this failure to get timely activation codes? 7th try and still waiting for the codes to arrive. No issue with other text or calls..
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Karen McAtamney
(@kmcatamney) reported
@we_are_biscuit Look up companion cards if anyone has a NatWest/RBS account - this isn’t what they’re designed for, but they could work, assuming the account holder has online banking and internet access at the event to do £5 at a time.
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thehistoryteacher
(@thehistoryteac5) reported
@NatWest_Help As a result of NatWest having incorrect fax numbers and a CHAPs form that would not download on the international section of their website I have had to pay £1619.92 in extra admin fees, legal fees and interest purchasing a property as it took hours to sort out!
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Conrad Young
(@ConradY56943489) reported
@Zarah_BukakeMP I agreeeee ! My mate got nicked wearing ladies stockings (it’s his right as a man-or woman ) over his head in NatWest on the Old Kenya Rd and got 12 years ! If only that nice young manbird had been there it could have asked him nicely to put the sawn off down rather than off!