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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (31%)
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Login (27%)
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Transactions (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Login | |
| Chorley |
Transactions | |
| London |
Transactions | |
| Croydon |
Login | |
| Hackney |
Withdrawals | |
| Paignton |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Chaters
(@daniellechaters) reported
Really sick of businesses still using covid as an excuse to provide a terrible service! Natwest are either no longer open Saturdays or those open aren’t allowing withdrawals or transfers as there aren’t counter staff ‘for their safety’. Does covid only come out on weekends?! 🤬
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Alan Marshall
(@AlanJTMarshall) reported
Struggling to get Natwest to deal with what seems to be fraudulent activity on my natwest account. Tried last evening. Person could not deal as after 8pm. I took call back option this morning. The call back option put me on hold. No point in calling back to put me on hold. Help
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Nay
(@NayomieJade) reported
Initial call was masked as NatWest’s number, then disconnected and picked back up but it became VERY obvious. Anyway @NatWest_Help have prevented any money leaving account and the debit card had been cancelled before I even knew what was going on. Great customer service
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Paul Stepczak
(@paulstepczak) reported
@EmpowerSVS @jul_perry Could NatWest help?
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Kiss me I'm Irish
(@klumzyy) reported
@NatWest_Help hi I have a saving account with Natwest. My card expired in June. I'm trying to login to my account to order a new card. But it won't let me due to the card being expired.
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Chris Ninja Waring
(@Chris_Ninja_War) reported
@NatWest the #service at your branch on Lytham Raod, Blackpool is poor. There is only 1 member of staff working at a busy period of the day, and the line is getting longer and longer
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Jim Smith
(@pearsquasher) reported
@fairycakes I went on a three month repayment holiday with NatWest which was also ****. It seems it wasn’t ATOL protected as I’ve returned from Barbados with a huge mortgage bill.
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Laura Claxton
(@fairycakes) reported
Bank holidays are ****. My local NatWest doesn’t even have a pool
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thehistoryteacher
(@thehistoryteac5) reported
@NatWest_Help As a result of NatWest having incorrect fax numbers and a CHAPs form that would not download on the international section of their website I have had to pay £1619.92 in extra admin fees, legal fees and interest purchasing a property as it took hours to sort out!
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niwirubo
(@niwirubo) reported
@ibrahimyussop Natwest are fuckshit if my father enters his log in details wrong it's a 30mile round trip for me to reset it at a Natwest bank cash machine.
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Fionnuala Seddon
(@FionnualaSeddon) reported
@NatWest_Help help just tried to deposit money into my bank account using NatWest ATM and the transaction failed but it didn’t give me my money back
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Andrew Bucknall
(@AnWiBu) reported
@gofundme @NatWest_Help Hi guys! I have (at least) two people trying to donate to my fund but not been able to. It appears to go through, then doesn't. They both bank with NatWest. What's the issue guys? Please sort so they can support my chosen charity @sustrans Thanks!
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Goth on a Brompton
(@GothOnABrompton) reported
2/2 When you use the official DNS service, you get letters from the bank(s) notified. Natwest directed to online. Barclays said paper forms. But if you don't use DNS and go to bank website, you get online version straight away. In grief you need clear directions.
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Manu Bali
(@bali_manu) reported
@ESPNcricinfo NATWEST INDvENG final where India Chased down 325
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Maxine Morton
(@MaxineKMorton) reported
@CooperativeBank surely if I'm sent funds from a coop acct to my coop acct, it should be instant? Why does it always take until the next working day to arrive (sent Fri so I won't see it until Tues), but everyone else they sent money to sees it immediately? Natwest for example
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martasiwka
(@Marta71280791) reported
@NatWest_Help NatWest shutting accounts of thousands of people without a warning or an explanation. This is outrageous. Holding the funds and giving a s*** about the fact one has lost access to their living income.
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olivia BLACK LIVES MATTER
(@envi_a) reported
ron swanson was right. i should simply bury my money in an undisclosed location and then i will never have to deal w natwest customer service again
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Karen McAtamney
(@kmcatamney) reported
@we_are_biscuit Look up companion cards if anyone has a NatWest/RBS account - this isn’t what they’re designed for, but they could work, assuming the account holder has online banking and internet access at the event to do £5 at a time.
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Nichola & Karl Dean
(@minnieshwinny) reported
@NatWest_Help need help with the CTF. Can’t find daughters paperwork, she’s now 18. It was with ulster bank then transferred to NatWest. Since then, I’ve got married so name changed, my daughters surname has changed via deed-poll and we’ve moved address. Tried 2ring no answer
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Cllr Kiran Khan
(@kiran205) reported
Loyal Samsung fan here: I have your phone I have your tablet I have your earbuds I have your watch I just have one question, when will Samsung Pay finally support NatWest. I am willing to initiate talks to make this happen. 🙏
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Greg
(@Greg60729352) reported
@NatWest_Help I love this bank. Made payment to parents followed by an incoming call from natwest fraud team, held for 45 minutes and then phone put down. Why should I expect anything better #nothappy
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Reidwan Soprano
(@ReidwanCFC) reported
@louisellis1905 NatWest is terrible mate, they think everything is fraud lol, gotta stick with Monzo, they authorise everything
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martasiwka
(@Marta71280791) reported
@NatWestGroup NatWest shutting accounts of thousands of people without a warning or an explanation. This is outrageous. Holding the funds and giving a s*** about the fact one has lost access to their living income.
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Upamanyu Bhattacharya
(@upamanyu70) reported
@MatKashbakihai Didn’t understand **** back then though. Started understanding the game from the Natwest series the next year.
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Conrad Young
(@ConradY56943489) reported
@Zarah_BukakeMP I agreeeee ! My mate got nicked wearing ladies stockings (it’s his right as a man-or woman ) over his head in NatWest on the Old Kenya Rd and got 12 years ! If only that nice young manbird had been there it could have asked him nicely to put the sawn off down rather than off!
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Ruth Thompson
(@Ruth_Thompson91) reported
@santanderukhelp I need to pay my credit card and can see the account details, sort code and instructions about using my cc number as the reference. But Natwest is not accepting my name as the payee and this must be exact for it to set up a payment. Please help
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dj aary🤍
(@aaryannax) reported
i just wanna book my nail appointment but no the natwest app wants to be down 💔
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Stephen Pritchard #FBPE
(@blueskies1977) reported
@kiran205 It'll be NatWest that's the problem
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Felicity Carlysle-D
(@strathcsi) reported
@NatWest_Help just tried to set up Garmin Pay and found that my NatWest card isn't accepted (along with quite a lot of other banks) do you know if there are plans to support this feature in the future, my phone doesn't have NFC and wanted to be able to pay on the go.
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James
(@jay_kay30_) reported
The NatWest app isn't working on my new phone which is just ******* fab.