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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (42%)
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Login (26%)
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Transactions (13%)
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Website (10%)
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Withdrawals (6%)
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Transfer (3%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Bristol, Llanelli, Thame, Enfield Town, Islington, Golders Green, Glasgow, Poulton-le-Fylde, Swindon, Bath, Halifax, Sale and London.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Website | |
| Llanelli |
Mobile App | |
| Thame |
Login | |
| Enfield Town |
Login | |
| Islington |
Withdrawals | |
| Golders Green |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Heatlie
(@TSJLman) reported
@NatWest_Help NatWest app was not allowing me in with biometrics this morning, and now it’s not allowing me to transfer money. Help ASAP!
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Tanyax
(@GxTanKx) reported
Natwest must be trying to **** with me😭😭😭😭 I transferred a huge amount of money out of my savings account into my current account but it’s disappeared😭😭 then I tried doing a smaller amount and that’s disappeared too😭😭 what on Earth is happening, ill actually cry
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TOMMY BRINKMAN
(@no1Brinks) reported
@NatWestComm @NatWest_Help when NatWest decide to give online access to someone that’s not on the account how can you allow this and get it spectacular wrong
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://manage-personal-details[.]com/Login[.]php #phishing #natwest #porkbun
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Nathan Dockray 🐍
(@NathanDockray) reported
NatWest might be the worst customer service company I’ve ever used… all I want to know is if my new card is being sent or not. 5 hours later… @NatWest_Help
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Bloonface
(@Bloonface) reported
Hearing reports that as a mark of respect to the Queen, Britain's banks will be disabling all debit and credit cards on the day of the Queen's funeral. A spokesman for NatWest said customers could go **** themselves
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The Tartan Pimpernel
(@supermac008) reported
Completing on a house two days before the expiry of my current mortgage deal, but NatWest insisting on charging full early repayment charge. @NatWest_Help is this company policy despite cost of living crisis? 20 years as a customer. @itvMLshow
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J
(@enrdmjayao) reported
@NatWest_Help Hello - are Natwest Invest log-in details different to the details used to log-in to the standard Online Banking? Using the same details on both and it doesn't seem to work on Invest. I can only access Invest by logging into OB first, and then clicking on Invest.
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scottM
(@sfm666) reported
@NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money
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Frankie Rose
(@Taffouna25) reported
@CromwellStuff I closed an account with NatWest a few months ago. They questioned me, asked if I wanted to transfer the money into another bank, then wanted to know what the money was for. Told them it was none of their business & to write that down.
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Pottr564
(@pottr564) reported
@NatWestGroup customer for 25years. Experian - 999. ClearScore - 947. Salary £60k. £15k 5yr loan from NatWest , 9.9%. Google came back with @RateSetter £2.8%. Saving of approx £2800, and the money was in my account the next day. Screw you NatWest. Thank you @RateSetter
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Ria Stones
(@RiaStones) reported
@James_MRThomas @NatWest_Help I’ve spent the last 3 hours trying to get help from natwest and I’ve been cut off several time and no help yet
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scottM
(@sfm666) reported
@NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money.
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Richard Salisbury
(@Rich_Salisbury) reported
@NatWest_Help hi, trying to send a balance transfer to from a credit card to my NatWest credit card in the app but it keeps saying “something went wrong please try later”. Is there an outage?
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Hi, My name is Joe
(@SayNoMore33) reported
It's just taken me 40 minutes to set up a new standing order to pay a monthly bill. Natwest make you jump through all these hoops including a biometric scan. I just want to watch Naruto! I can't be ****** with all this adulting ****
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Paul Hughes
(@Paulmh5) reported
@NatWest_Help Is fraud not important to NatWest anymore? Tried to report a fraudulent transaction on the stupid chatbot and to 4 different people on the phone and no one seems able/interested to help.
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Paul Talbot-Jenkins
(@force4justice) reported
@RNW_MITCHELL @NatWestGroup Way too true! Caught NatWest stealing, shut down 3 accounts leaving a £36k o/d, 30 years later they capitulated.
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SeraSarg
(@SeraSarg) reported
@VRCPuck @NatWest_Help Huh, had the same issue! Actually ditching Natwest for Revolut because they're talking about closing my local branch and have forced me onto a Mastercard.
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Lee David Rusbridge (LDR) 🌈🏳️🌈
(@LeeDavidKent73) reported
@NatWest_Help if anyone updates there mobile number & email address why does it take 3 days to sign in or sign up again to your NatWest account Confused Why it takes that long
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Bredriano
(@BREDRIANO) reported
@NatWest_Help Hi, could anyone please answer to my simple question? Is this a normal practice from NatWest to send CD’s to their customers home? Yes or No. I do not think having my name or bank details will help you to answer my simple question.
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scottM
(@sfm666) reported
@NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money
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Bredriano
(@BREDRIANO) reported
@NatWest_Help Hi Lauren, thanks your reply. I would like to know if this is normal for NatWest to send CD’s to their customers. I’m not sure how my details would help in this matter.
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Otto Osirian
(@OttoOsirian) reported
@Natwest, I bank with you and have another bank account with another bank, I want to bring all my direct debits to my Natwest account but want to keep my other bank account too, can I use switch service to do this?
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scottM
(@sfm666) reported
@NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money..
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Vishnu Ambat
(@sreekanthambat) reported
@NaMoStadium @BCCI Because of Ganguly and Dravid's slow approach, India lost many matches. Natwest and all, thanks to Kaif & Yuvi. India had a good team with Sachin, Sehwag, Yuvi, Kaif, but they were led by Ganguli and Dravid, who wasted ball after ball. Otherwise, they should have won more games.
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root
(@rootfsext2gz) reported
@Natwest_help hello, I've been trying to get Apple Pay setup for my Natwest Direct card on my Mac, but I don't get any text message and the phone number given takes me to an answering machine which tells me to look elsewhere for help. Meanwhile, I'm unable to get verification.
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Oliver Hodgkinson
(@ojhodgkinson) reported
I’m actually an RBS customer but after my interaction today, I’d consider switching to NatWest especially since there is no open RBS branch to be found near my home. These two colleagues are a credit to your company and I hope this praise can be passed on to them. Many thanks
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Martin
(@martingrimsby) reported
@NatWest_Help I do but 1) mostly debit cards and 2) I wanted to use my Mastercard but NatWest seems powerless to sort the issue. Quite frankly unbelievable.
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James Thomas
(@James_MRThomas) reported
@NatWest_Help now entering my *third* day of trying to speak to someone on your Credit Fraud team on the phone. Hours spent waiting on hold, significant inconvenience to me and a complete absence of customer service - starting to wonder why anyone is still banking with #Natwest
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just a londoner 💙🇬🇧🇯🇴💚🕊️
(@Just_a_Londoner) reported
Hi @NatWest_Help can I access my Natwest app while abroad? 🤔