NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 03/03/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (36%)

    Website (36%)

  2. Login (24%)

    Login (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Hackney, Paignton, London, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Withdrawals
United KingdomPaignton Transactions
United KingdomLondon Transactions
United KingdomTrowbridge Website
United KingdomKettering Transactions
United KingdomLondon Transactions
Map Full Outage Map

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGStandard Gareth Lester (@TheGStandard) reported

    @ThreeUKSupport Manual via the app, but three times now it's been paid, authorised via the natwest app, and within an hour been reversed and showing as unpaid again. Also tried via the website with the same result 🤷🏼

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWest_Help don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWestGroup @BITC DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE

  • daisiemaetulip sandra (@daisiemaetulip) reported

    @richardm56 hi Richard, is there any way you can look into NatWest closing down random bank accounts? No warning, doesn’t matter how much money you have or your social standing, there’s a facebook group “NatWest closed my account” can you take a look please?

  • mistert1966 Mark Threlfall (@mistert1966) reported

    @LUFCHistory @LUSCgriffinLUFC Oh no. Known him from his days working at NatWest in Otley many years ago and subsequently following the whites. That’s really sad news. RIP Simon. #lufc

  • anewby13 Anne Newby (@anewby13) reported

    @NatWest_Help Am unable to register my child’s CTF change of account at Natwest Investments Online and waited to speak to someone for nearly an hour. Absolutely rubbish service! But hey, I can message them with any questions once I’ve registered 😡

  • RebekahLennon7 Rebekah Lennon (@RebekahLennon7) reported

    @LBC the Natwest group are vile, they have closed 1000s of customers accounts down with no warning nor reason. This is to fill the quota of closing accounts used for money laudering, this happened to myself a number of weeks ago...I'm a student with one income.

  • Lakey612 𝕂𝕒𝕥𝕖✨ (@Lakey612) reported

    Hate NatWest with a passion. The most unhelpful company.. still waiting for a call from them about my missing accounts and nobody seems to want to help. Starting to think they’ve been hacked and trying to cover it up.

  • yugismomx 👑 (@yugismomx) reported

    @NatWest_Help just had a call from a mobile number saying they’re from NatWest? Guessing I should block the number?

  • ianbeckett Ian Beckett (@ianbeckett) reported

    2/2 until the 30th of March)’. Let’s hope the govt. match the total and don’t cheap out … + Natwest don’t cheap out by really limiting it to £1m if it’s popular with their customers - it’s rounding error compared to the bonuses/fines paid this year by NatWest

  • BarclayHebbron Sir Barclay Notatorytosser (@BarclayHebbron) reported

    Thank you NatWest mortgage advert for earworming me with that bloody awful Mariah Carey screech fest!

  • jonie1303 jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported

    @MrsLesleyKemp @HSBC_UK I went to NatWest the next day, set up a new bank account, went over to HSIT and closed all the accounts down and moved them to NatWest HSBC are the world's worst bank

  • BooBooQ62 BooBooQ62 (@BooBooQ62) reported

    @KhyleDeen @arrivanorthwest Natwest and no problem!! The excuse @arrivanorthwest gave me for the transaction was the wireless was down on the bus! That shouldn't apply to the ticket machine!! I was fumin!! And the schedule s are a joke too!! Just stood waiting for 15 mins an FOUR arrived at once, all 86

  • KhyleDeen Khyle (@KhyleDeen) reported

    @BooBooQ62 @arrivanorthwest I’m with NatWest too! I’ve tried to raise this issue with them but they don’t want to hear it really. I had to use another bank acc. Yeah that shouldn’t apply to the ticket machine. I’ve had no schedule issues to be fair, hopefully I can get this sorted

  • AussieGoob AussieGoob (@AussieGoob) reported

    @LloydsBank I can't log into it... Because I can't receive that automated call properly. It calls. I answer. It hangs up before it even speaks. I'm stuck here. I cannot access my account. I'm getting very frustrated. At this rate when I get back in I'm liable to move my money out to NatWest

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE

  • spotjot spotter jotter (@spotjot) reported

    @EpsonUK Despite escalating to the readyprint department I am still having to wait until the direct debit is set up and paid before I get my printer enabled. Two days of no printer because of a known issue between Epson and natwest, which I have no control over...

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWest_Help don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people

  • macfin76 🐝Michelle C 🐝 (@macfin76) reported

    Is anyone having problems paying with contactless with #natwest @NatWest_Help my card had been declined 4 times now in the last 2 hrs! Had to use my @LloydsBank account to buy our Friday night beers! #almostadisaster #thankgodforlloydsbank

  • DaisyShylass Daisy Shylass (@DaisyShylass) reported

    @tom_doggett However, it's set up to automatically pay the right amount on the right datenin case I miss doing it early myself (which I prefer to do when I can). The customer service folk are very kind & patient if I need to ring up 😱 to find out anything. Not all love Natwest, but I do.

  • GravPa Paul (@GravPa) reported

    @LUSCgriffinLUFC @LUSCarborough Awful news. I am pretty sure this is the same SS I worked with at 16 yo in my first job at the NatWest bank. A lovely guy 🙏🏻

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWest_Help @ideal_home_show don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people

  • mixxxxer Mick M (@mixxxxer) reported

    Is anyone else having problems trying to contact #NatWest re their #ChildTrustFund ?

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE

  • sparklehorse197 John Lawrence (@sparklehorse197) reported

    @NatWest_Help I switched to #natwest just over two weeks ago. I'm now waiting for my third card to be issued, due to fraudulent activity on my previous two cards. In 25 yrs banking with the Halifax, I've never had any issues, not one! Anyone else thinking about switching.. don't

  • triumphman73 Triumphman73 (@triumphman73) reported

    @toryboypierce These greedy imbeciles like HSBC, NatWest Barclays, Lloyds, TSB etc... do not care for local banking. It won't be long before the excellent Nationwide and other building societies hoover up the majority of retail banking customers because they actually give a ****!

  • Joshemsley1996 Josh (@Joshemsley1996) reported

    @nhoblcfc Hand it into a Natwest when you get back home, they’ll call the customer or destroy it securely if it’s already cancelled

  • thefx_network THE FX NETWORK (@thefx_network) reported

    @NatWest_Help why have natwest froze down my account? no letter of warning? the branch in Dartford gave me 0 help

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE

  • NaomiMcHugh98 Nomes (@NaomiMcHugh98) reported

    @thedavidcurrie @Tesco Same happened to my friend working for NatWest.. severe anxiety, bipolar.. all doctors notes to cover her. Came back had a HR meeting and fired her days before Xmas 😭 company has no guilt and no care for staff