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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Mobile App (20%)
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Transactions (15%)
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Transfer (3%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester, Southminster, Castletown and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Transfer | ||
| Mobile App | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Bone
(@Bone1Peter) reported
@robprogressive I had the same problem at my bank last week I will be moving all my accounts in the new year.. the NatWest where used to be a good bank but no more
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iam_jerrybobi
(@bobito18) reported
@Bestocrat @InquireAtNaija This is same problem I am facing. Mine has been 6months now. I have sent another postal order to them and now the team has suddenly stopped replying dms. I have a job with NatWest bank pending ID verification for weeks now. How hard can it be to send a passport?
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Ben & Jerry's Halliwell 💙
(@ihalliwell) reported
This poor young family were defrauded out of £172,000 while trying to buy a house,and #Natwest response was they didn't have enough information to help them, surely a bank that made a pretax operating profit of £3.6 billion,can do Much Much more. @paullewismoney @_simonlambert
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Mark
(@ltfc4ever1976) reported
@MartinSLewis Since Sainsbury’s were taken over by NatWest I’ve been unable to access my isa. NatWest are aware of the “glitch” but unable to give a date by when it will be resolved. Apparently this is affecting lots of ex Sainsbury’s customers, but I haven’t seen anything in the media.
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Mannish Meena
(@dfleo) reported
@FarziCricketer Natwest final- went to sleep when we were 5 down Next morning my mother told me ki we won, I asked how, she said those 2 new guys won us the match, yuvi-kaif were so unknown ki my mother didn't even know their names
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AJ 🏀
(@CyberSecAJ) reported
Credit score companies can ******* man, to top it off even natwest are telling me my credit score went down. NOT TODAY YOU *****
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dr.whipple!!!!!
(@NTR_mass9999) reported
@FarziCricketer Left da room when Sachin got out in NatWest&went 2 sleep on terrace,Dad watchd till da last ball&screamed so loud aftr da win dat neighbrs panicked.Woke up Nxt mrng to the news headline,felt awful missing da 1 final.Aftr 9 straight final losses,I wtchd every1 excpt da winning 1.
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James Rust
(@jamesasrust) reported
@natwest Problems with online banking? #natwest
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Stephen
(@Stephen1494712) reported
@NatWest_Help I only have one account with NatWest. I spoke 2 customer services by phone & they tried their hardest to help me but despite their help, I tried resetting my registration & now have to wait for another activation code just to register. Keeps looping…..
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ROBERT DEAR
(@kipianitblisi) reported
@KieraDiss He may have been a NatWest customer looking for the only branch in that part of London after they closed branches in Leytonstone, Wanstead, South Woodford, Woodford Green...
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Mara Yamauchi
(@mara_yamauchi) reported
…York & indulging their lies perpetuates men in women’s sport, because uninformed listeners will think it is no big deal. 8. Natwest sponsor this nonsense - do they support men like York destroying female-only spaces? Maybe Logan & Chapman could invite on @FondOfBeetles …
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Bianca Jagger Nicaraguense por gracia de Dios 🇳🇮
(@BiancaJagger) reported
👉🏿 Are thinking of opening an account with a bank? If you are, I will advise you to think twice before opening an account with @NatWest_Help - Their settings for online banking are not user-friendly, and if you ever managed to speak to a human, they’re never willing to help you. Remember think twice before opening an account with #NatWest
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tati (fully evolved)
(@tatioxo) reported
istg if natwest refuses my share code again, what ******** am I supposed to use then
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Kushal
(@kushalbhastana) reported
@FarziCricketer Natwest series final 2002, when India was 5 wickets down and Sachin had just got out to Giles.
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Hebbes
(@HebbesAlex) reported
@ThrillaRilla369 I got into the bank managers car when working at NatWest as it looked like my dad’s car abd was at the pick up time. I asked him what time was the flight as was heading to Berlin lol
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Mark
(@Ninjamark83) reported
@NatWest_Help hi NatWest, having a problem paying an invoice on the app today. Is there a problem with the app?
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Incendiary Agitator
(@ThaAgititator) reported
@natwest thank you for being the most frustrating bank to have to get in touch with in an emergency while abroad. I'll be closing my account when I get back to the UK. Your so-called support is useless, you've cost me £50 to just be asked the same questions by an automated
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Sharon Chapman
(@88SharonChapman) reported
@NatWest_Help Due to disability discrimination by NatWest refusing me reasonable adjustments to communicate non-verbally with their fraud team a fraud block that most people could have just called and got lifted has resulted in our Christmas orders being cancelled. No Xmas 4 us
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Anthea Grace
(@anthea_grace) reported
@iSlimfit I don’t want to revisit the scam itself but the bank was NatWest. Terrible customer service.
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James Smith
(@therealhostman) reported
@TheSecretAcct I held Lloyd and NatWest, consolidated in to NatWest, at one point I was down something daft like 40%, just kept holding… I’m now up 120% 👍 It’s mostly about just staying invested, don’t try to game the market
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Richard Templeman
(@RichardTemplem2) reported
@SusiePeaceCora @ox_anna29 Given you mention the banking industry, worth noting shares & dividends in Lloyds & NatWest are still down 60-80% (without including inflation) from their 2008 peaks… Got any evidence that it “increasingly goes to the greedy”? We have the most progressive income tax in Europe.
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Jamus
(@Antisocial_list) reported
@Heccles94 @HalifaxBank Lets hope you didn't support NatWest when they did exactly the same with Nigel's money.
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Emma Brown
(@DbrownEmma) reported
@rooster_money Hi. I am suddenly unable to top up from my usual bank account. Getting a bit fed up with the issues on #natwest #rooster lately! There always seems to be a problem. Can this be fixed asap please!
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Ankit Arya
(@ankitarya0901) reported
@FarziCricketer 2002 Natwest final. I was 12. Match went on late. I slept off once we were 5 wickets down. Was woken up at night by my dad screaming “India won!”. Spent the next day watching highlights.
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Bianca Jagger Nicaraguense por gracia de Dios 🇳🇮
(@BiancaJagger) reported
👉🏿 Are you thinking of opening an account with a bank? If you are, I will advise you to think twice before opening an account with @NatWest_Help - Their settings for online banking are not user-friendly, and if you ever managed to speak to a human, they’re never willing to help you. Remember think twice before opening an account with #NatWest
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Murray Chapman
(@Mugski) reported
@LNallalingham Using bank mergers as an example one of the problems of is that you sometimes have to downgrade a service to get to a common system e.g. NatWest ATMs were downgraded when RBoS took over. That's always painful.
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TheBlackWiseGuy
(@TheBlackWiseGuy) reported
@BBCSport Kier Starmer has no mandate to demand £2.5bn to support Ukraine but is happy for HBOS Lloyds Banking Group RBS Natwest to avoid prosecutions from those they knowingly stole assets homes by fraud forgery perjury
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Ashwin
(@RAshwinGopal1) reported
Airtel Wi-Fi has been down for 2–3 days in Pallikaranai (NatWest area), Chennai, with frequent outages & poor speeds for the past 2 weeks. Work & online classes badly affected. Entire apartment impacted. Even 5G coverage is poor. @airtelindia @Airtel_Presence
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100
(@GhostNoFace0101) reported
NatWest go **** your selves bunch of rat bastards
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100
(@GhostNoFace0101) reported
I think it’s time to actually time to stop asking them for help and actually take action now it’s happening to much lies bad attitude playing mind games so NatWest I will make someone from your bank suffer I promise I will make them suffer very bad