NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (41%)
• Mobile App (29%)
• Transactions (12%)
• Transfer (12%)
• Login (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Milton Keynes, Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, and Didcot.

City	Problem Type	Report Time
Milton Keynes	Transfer	2 days ago
Manchester	Website	1 month ago
Maidstone	Website	1 month ago
London	Mobile App	1 month ago
Dunfermline	Mobile App	1 month ago
Leicester	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommy P (@TomPowell6742) reported 7 minutes ago

  @stephenpollard Tesco/NatWest comparison assumes all businesses are the same. But Rail is a natural monopoly and already depends heavily on the state. It's a question of public service versus commercial service. Rails different as passengers can't switch provider in any meaningful sense.

• 
  Joanne Fowler (@jofowler38) reported 8 minutes ago

  @birdman2 This post promotes a known scam using AI deepfakes of Emily Maitlis and NatWest CEO Paul Thwaite to advertise the fake Garlenix trading app. The linked site is part of an affiliate fraud scheme that tricks users into depositing money on bogus investment platforms. Please do your own due diligence. Reported as spam and deceptive content.

• 
  ryhn24.bsky.social 🦋 #freePalestine🇵🇸✊🫂🕊️🌅 (@rins2pworth) reported 8 minutes ago

  👍 people should have defunded all big 6 since 2008 Barclays HSBC RBS Lloyds NatWest can't think of the 6th one Coop best only bank not investing in arms and abuse of human rights Halifax Maybe nationwide though they pulled dodgy ****

• 
  Lisetta17 (@Surfchica17) reported 10 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  Don Carlo (@ddavek007) reported 12 minutes ago

  @greyfinance How do you explain the sudden message from your customer care that you do not receive funds from NatWest thereby seizing fund's for almost 5 days

• 
  Naveen | AI • Dharma • Truth (@anaveentalks) reported 12 minutes ago

  @AndrewAndru2012 @VerdeSelvans the phone is still usable while it’s indexing, but expect it to feel a bit slower, warmer, and with higher battery drain for the first few days (sometimes up to a week depending on how much data you have especially photos and messages). It runs in the background.On UK banking apps: so far most people are reporting that Monzo, Barclays, Starling, NatWest, Santander etc. are working fine on iOS 27 beta.Rollback is possible but annoying you’ll need to restore via a computer in recovery mode, and you’ll lose data unless you have a backup from before you installed the beta. Beta backups don’t always restore cleanly to older versions.

• 
  Tania Falk (@FalkTania) reported 14 minutes ago

  @support_desk79 @NatWest_Help is this an official NatWest support account?

• 
  Teds (@Tedtalks13) reported 15 minutes ago

  I’ll go through the hole list of **** again Monday. Hmcts re the complaint of case file empty. (Wasn’t me on that hearing @Experian don’t care if she threatens to slit her wrists) Lloyds (and its energy company ) HSBC (and its estate agent and energy company) NatWest (just so you know did you birmingham wood fraud) Companies house (IT error) IPO office (reference your reference is one efficiency companies house) Ovo energy and its tupe (2p) sse notice transfer audit issue with eon Then a list of those law firms that agreed in 2018 to the bent bet that I found out about; that in those law firms they were involved in the house court case that moved even though stayed in any application existed @HMCTSgovuk has the walsal court Brough the police in yet and when can I see the hybrid video to show it wasn’t me

• 
  P Crizzle (@p_crizzle) reported 16 minutes ago

  @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.

• 
  Kath (@KathsSpace) reported 16 minutes ago

  Got told off when I got on the 51 bus in Yeovil today. I got on at NatWest and was told the stop is only for dropping off not picking up. Can’t find this info on the Buses Of Somerset website or the bustimes website. But at least now I know I suppose.

• 
  Magic hat 🎩 (@themagic_tophat) reported 16 minutes ago

  @BlueCityBrain Was going to do a post on it soon. I very much doubt an initial decision is still pending. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. Chancellor of the High Court absolutely blasted it. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders. A hearing on sanctions and final award should be quick too. So no excuses. Only 2 possibilities I see: 1) Final Award is coming imminently. By end of July. 2) They have it but they’re waiting for the end of the World Cup (they shouldn’t be and could open themselves up to damages) 3) City launched an appeal after the decision on liability was issued and before the hearing on Sanctions

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 17 minutes ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell

• 
  Charlotte Coombs (@CharCoombs1) reported 17 minutes ago

  @bmob719 @BristolCity If you’re paying using NatWest or TSB card you will have issues - been trying to renew our seats since Friday! There is a known issue but they don’t appear to communicating this!!

• 
  Sumanyu Sharma 🍫 (@sumanyu) reported 20 minutes ago

  @ElevenLabs @LDNTechWeek @CosineAI launches Lumen Sovereign, Britain's first sovereign frontier model. Co-designed with BT, Lloyds, NatWest, LSEG, PwC, BAE Systems, Leonardo UK, Babcock, Thales UK, and Telefónica Tech UK&I. Runs entirely inside customer infrastructure with no external data transfer.

• 
  Goodyear Blimp (@Goodyear_Blinnp) reported 21 minutes ago

  @pokemondealsuk Never had an issue with Chrome and Natwest debit cards

• 
  Mortgage Solutions (@mortgagesols) reported 21 minutes ago

  NatWest has launched a fund to help housing associations buy affordable homes from housebuilders. 👇 Link to article in the comments

• 
  Spencer (@SpencerGambles) reported 22 minutes ago

  **** happened with natwest but with around 20x more… absolute shitbags they are

• 
  Matthew Dodd (@1doddy83) reported 28 minutes ago

  @CoachDebs_spa lol NatWest are ****. If it wasn’t for my DD they would be gone. Most high street banks now are ******* useless. You can’t do anything with your own money without handing over your inside leg measurement

• 
  Liam⚡ (@TheDeanio) reported 28 minutes ago

  @MmisterNobody Yes when I was going through am awful time I lost all my savings after listening to a bunch of fool about crypto. Pretty much everything I owned did well for a few weeks and all kinds of rich clowns be talking about HODL this HODL that like they're all some sort of secret alliance with the elites. I literally would have a bunch of different types of currencies so I had a variety. I could keep someone in for a good while and the moment I sold my bit of a specific coin, it would get a massive boost lol. One of them boost by like 10x within hours after me taking it out like they do it on purpose or something. The rest that I kept in just went down pretty much every day and some got rug pulled out of nowhere lmao. In the end I ended up that ****** up I made a stupid decision to take a loan out for only £10 grand where I got charged nearly £4-5 grand in interest from NatWest in just under a year. I ended up losing everything and I was guided to go insolvent lol. Still ****** now from it all and many people have the cheek to steal things from me. They want me dead, quietly suffering or locked up. They've told too many lies on my name because they couldn't take me out. Some of them have made a whole life out me these last few years too. It's quite hilarious. *********.

• 
  Annurag P Rekhi (@Dravidict) reported 31 minutes ago

  @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

• 
  Chris (@Sparky2504) reported 32 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Paul Lewis (@paullewismoney) reported 39 minutes ago

  @Helixd @OborneTweets It was entirely different. Coutts didn’t debank him. It told him he was no longer welcome as a customer and offered him an ordinary NatWest account - it owns Coutts. It was F who turned it into a victimisation story.

• 
  Magic hat 🎩 (@themagic_tophat) reported 42 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  tmjohnson (@the_cs_book) reported 42 minutes ago

  @SebJohnsonUK @CosineAI Genuine question how is NatWest going to help design a frontier model?

• 
  michelle maher (@mmaher70) reported 51 minutes ago

  Call yet again, to cut welfare when 14 million people are in poverty There was £40.5bn paid out in bonuses between May 2013 and April 2014 'NatWest, Barclays, Lloyds and Santander received more than £9 billion in interest on Bank of England reserves in 2023 – a 135% increase on the previous year' This is taxpayer's money At the same time welfare was cut by billions, and we were blamed for economic problems UK #disabilitybenefits #Burnham

• 
  King Oseary (@LACitiz4n) reported 51 minutes ago

  £200 Billion GBP just left my account to pay for everyone university debt from 1999 up until 2026 in both the UK and America. It’s fine, I’ve been making some wise investments lately and NatWest are paying me well, and I earnt quite a bit by selling Barclays back to the Baron’s. So I’m good for it, plus on top of the tour and then the vegas shows, I’ll be able to support both Elle, I and our daughter from my income. So, I’m good for it. Lot’s of changes, as this earth spins, everyday, and let’s just make the spins count. - King Oseary - @AP

• 
  mitchelle holland (@mitchlog) reported 54 minutes ago

  @Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵‍💫😵‍💫

• 
  Jijingi u Ter (@jijingiUter) reported 57 minutes ago

  @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

• 
  ʙʀᴀɴᴅᴏɴ ʟᴇᴇ (@Brandn_L33) reported 57 minutes ago

  @AutoInfatuation No complaints with our Ltd one through Mettle. Owned by NatWest provides free access to FreeAgent accounting software. Also have the other business setup with Starling Business. The scary stories of Revolut accounts being shut constantly put me off therefor didn’t look at it.

• 
  AbolishHolyrood (@exilejock) reported 1 hour ago

  @SigniusNetworks @PippaCrerar @Annaisaac Except he did meet the criteria. NatWest CEO Alison Rose had to resign due to her serious error after discussing Ferage's bank details with the BBC. The NatWest will have learned their lesson.