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NatWest

NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 29% Login (29%)
  • 24% Transactions (24%)
  • 22% Website (22%)
  • 17% Mobile App (17%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, and Hackney.

CityProblem TypeReport Time
Burry Port Website 5 days ago
Westminster Abbey Website 7 days ago
Chard Mobile App 8 days ago
Chard Mobile App 9 days ago
Reading Login 9 days ago
Bromley Login 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • TheArty60
    Dan (@TheArty60) reported

    @Gemma_Fox We're working towards the 15th! (All being well). The thing slowing us down is closing the Natwest Help to Buy ISA; no shortage of irony that it's the very thing not helping us to buy...

  • PhilBarkley
    Phil Barkley (@PhilBarkley) reported

    Are Natwest the worst bank in the UK ? Appalling service, no help, no clue. @BarkleySophie @NatWest_Help @NatWestGroup

  • _mcderpy
    McDerpy (@_mcderpy) reported

    @ClaytonGreenman @Frances_Coppola Remember when NatWest was down for several days in 2019? "well funded" lol they just keep printing in from thin air, but carry on. as regulations, well Banks have and committed more fraud than all of the crypto space & then some. $10bn just in 2020 to be exact.

  • TheEnbyperor
    🏳️‍🌈✨ Q (it/its)✨🏳️‍🌈 (@TheEnbyperor) reported

    @laurenee_ My payment ins’t due until November, so I’m just paying by direct debit because I don’t have to deal with NatWest’s terrible online banking

  • AhmetNuriAras
    Aras (@AhmetNuriAras) reported

    @NatWest_Help i tried to withdraw cash from Natwest Southampton city center ATM, but machine didnt dispense cash, but my non natwest acc debited, and there was no help from the branch personnel. This is not acceptable and very poor customer service.

  • RicardoJLasso1
    Ricardo J Lasso (@RicardoJLasso1) reported

    @NatWest_Help I need help as soon as possible, I need someone to tell me why NatWest Bank has scammed me and does not want to return my money, they have harassed it out of discrimination for being a simple worker

  • The_Gbster
    ⚒ George Collier (@The_Gbster) reported

    Not a day goes by we’re I’m not glad I use Monzo as my current account. Just had to deal with NatWest and it was slow, complicated & generally ****. Also couldn’t help.

  • LoftusSteve
    BritCard (@LoftusSteve) reported

    @DarrenC76665860 @dan_pettit23 @ECB_cricket It's not rocket science. These people are just dumb. It's the equivalent to working for Natwest and your boss comes over and says "Sorry, got to let you go. I was just talking to your old boss from Barclays and he told me you lost some important files 8 years ago".

  • ShaunGee111
    Shaun Gee (@ShaunGee111) reported

    @AskNationwide Hi. Like the app but it's worrying no option to set it to auto lock out if not used for a while. Easy these days to access a phone. Natwest app locks out if screen not used/minimalised for security. Pls sort.

  • sircofdan
    Sir Dan of C - Same on Gab, YouTube, Patreon, Etc (@sircofdan) reported

    @HawkeyeKnows Bastard scored runs against Worcestershire in the NatWest final (1988 I think but might be wrong) on my first trip to Lords. Then was promptly garbage for England over the next decade

  • JulietSh
    JulietSh (@JulietSh) reported

    @NatWest_Help @FinancialNews @financialombuds Despite power of attorney and ID and customer in branch NatWest fails to unlock account. Branch staff not empowered to confirm evidence. Ridiculous and dangerous call centre system. My 88yo dad starves whilst NatWest refuse to help

  • partha5053
    Iam@Partha (@partha5053) reported

    @cricketpun_duh @Cricketracker No problem I missed the 2001 BGT 2002 Natwest final 2003 wc final RSA record chase of 438

  • plxnthoex
    greebo (@plxnthoex) reported

    @asphodelmoon We had the same with NatWest that carried on even when we left them! 😔 we have an IVA for our debts that NatWest accepted/agreed too and then they started sending letters/phoning daily and it’s awful isn’t it. Makes you feel ill. Hope you’re okay 🤍

  • PepsiGraps
    Davey (@PepsiGraps) reported

    @TonyGreenall4 Down the side near Ponds Forge, near where the old NatWest was. It's called Extra Life.

  • algrimess
    Alice Grimes (@algrimess) reported

    @UberEats I was due a refund which was supposedly processed on 21/05 which still hasn’t arrived in my bank. I have called NatWest who have said you need to help with this query. Please advise

  • JewelleryDiva
    Suze Kuhn🇨🇭🇪🇺🇱🇺🛫🚲😊 #saveoursummer (@JewelleryDiva) reported

    Anyone else feel depressed reading things like NatWest will only see 1 in 8 workers return to the office? No one loves the commute but the thought of having to spend your working life pretty much on your own in a small room or at a desk in the kitchen makes me feel quite sick

  • OldManRupee
    Todd 'dnd liker' Marsh (@OldManRupee) reported

    @NatWest_Help hi, I'm trying to pay the balance on my NatWest credit card with money from a NatWest account, but I'm having technical difficulty with the NatWest banking app! Please help!

  • davidgerard
    David Gerard 🐍👑 🌷 (@davidgerard) reported

    tesco order was cancelled so i have to get down the shops i use my lightning debit card to send a lightning GBP payment from natwest (who warn you about cryptos in their app lately) to tesco GBP is a disreputable shitcoin, but it has one heck of a merchant story

  • hopeykciv
    Vicky Hope-Walker (@hopeykciv) reported

    @sbrec_ @Nick__Howe Nick our business challenge is changing staff access to out business account with staff moving on. NatWest system to do this online has 4 highly intelligent people struggling and an international bank loosing documents that it has confirmed receipt off!!!!

  • AhmetNuriAras
    Aras (@AhmetNuriAras) reported

    Myself is a Natwest customer. Branch personnel has no knowledge about the correction of this error. They did not take any responsibility to help me, its their branch ATM, and they did not prompt any relevant team to rectify the error that caused their ATM.

  • i_m_prash
    प्रशांत सौरभ (@i_m_prash) reported

    @Cricketracker 85 only Missed NatWest final as had no cable access then. Watched SA chase and kushal's innings in highlight

  • dan_kaye
    Daniel Kaye (@dan_kaye) reported

    @NatWest_Help Hi, I'm having trouble paying my credit card through the Natwest app. Is there anyone who can help me with this?

  • elpokid
    Tony Green (@elpokid) reported

    @AmazonUK @NatWest_Help NatWest refunded my money and will have to get it back off amazon. @AmazonHelp well you we’re No ******* help at all. A complete Waste of time! Buyers beware they are no help when you get ripped off. Oh they are good at keeping YOUR money.

  • KayDee90053630
    Kay Dee (@KayDee90053630) reported

    @NatWest_Help your ‘customer service’ unbelievably rubbish. Sending flowers doesn’t make up for unsympathetic and incompetent service agents. Disgusted with @natwest - I would never bank with this company and I’m gutted to have to deal with them now in my time of grief

  • bradforddave42
    Dave Gledhill (@bradforddave42) reported

    @montyzuma7 @BTC_Archive Hi Monty. I have Revolut. But I still have the issue that Natwest won’t allow me to send money to any wallets or exchanges unless I go into a branch. Looks like I’ll be changing banks tbf. Disgusting behavior

  • jay1878
    Jason Titchener (@jay1878) reported

    @NatWest_Help can't open my NatWest app... Is there a problem ?

  • missstevie
    Steph (@missstevie) reported

    @nectar Hello, I'm having issues linking Nectar Connect in the app to Natwest. When I login to Natwest online banking and press continue it doesn't do anything!

  • julio_bcn_
    JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • ClaytonGreenman
    Clayton Greenman (@ClaytonGreenman) reported

    @_mcderpy @Frances_Coppola I’ve been a NatWest customer for 20 years and never been affected by any downtime. I remember them having direct debit issues a few years ago maybe, but it didn’t affect me and as I understand it was a technical issue not a running out of money and robbing people issue.

  • MariahCourtneyx
    Mariah'x (@MariahCourtneyx) reported

    Like I’m not having a bad enough day as it is, NatWest app doesn’t seem to be working so I can pay my window cleaner. Every little thing is just stressing me out so much