Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Transactions (33%)
-
Website (25%)
-
Mobile App (25%)
-
Login (17%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
David Osborne
(@dto53) reported
@Morrisons Told by customer service that cancellation of order was not their fault. Told it was NatWest at fault. Explained order for elderly housebound relative but operative sticking to script - not our fault so tough.
-
Gina Francis Somani, Victoria Frutti Limited
(@GinaSomani) reported
Assume the universe knows NatWest wasn't the graduate scheme for Gina Francis assume **** off
-
Me
(@idontusethis_2) reported
@NatWest_Help hi I’ve recently switched to NatWest and I’ve just had a call from an 07 mobile number of a man claiming to be from NatWest asking if there was anything else I needed help with. Doesn’t sound right. Is it’s attempted fraud? how did they get my details??
-
My Grey Studio
(@MyGreyStudio) reported
@Se_Railway are you having issues with Amex payments on your website? Won’t go through. My NatWest payment went through fine. Spoke to Amex and they can’t see a problem
-
گُم در سَر
(@kSJ5BKLKuPUiMOY) reported
@NatWest_Help My accounts are frozen since yesterday. I spoke to few people and they all say we can’t help and someone will call you! My 4 months old baby can’t wait for his formula till that mysterious guy decides to call me. #natwest #CustomerService #complain
-
Peter O'Connor (Pete)
(@birchpolypore) reported
@BarclaysUKHelp I have a Natwest account but I'm having a few problems so I wanted to open another account with another bank, so it's a little bit urgent
-
Mad about books
(@Madaboutbooks1) reported
@HalifaxBank Are the hours being revised? NatWest are 4:30 and Lloyds are 5pm. It's getting that we'll need to switch banks. 3pm mon-fri just isn't realistic. I'll just have to try and get someone to take her into branch while I'm working. Could you pass it along to look at opening hours tia
-
Nick from London
(@NickAKramer) reported
@NatWest_Help Ref the Mobile iPad App the transaction page has become cluttered and less useful. Can we have the option to revert to what it was before. I have been a NatWest customer for 50 years and appreciate Mobile/Online Banking. I would be happy to talk to your app team.
-
L A
(@LA42885011) reported
@NatWest_Help Natwest Authorised a payment w/o my consent. Funds takens out of my account, Natwest Call Centre refusing to help. Can you assist? Been calling for 2 days!
-
George
(@DevsQPR) reported
So NatWest are updating Visa Debit cards to debit Mastercard. Naff all in it for the customer apart from the irritation of trying to remember which websites the card is saved to in order to update the bloody thing. Cheers, NatWest. Thank god the new design is "bold and modern".
-
Banking Reform.
(@smepathfinder) reported
Dame Linda Dobbs is a joke. Her team of shysters are obviously cooking the books? 6 years? What is she frightened off! Lloyds Victims support has done far more investigation. Her team has failed the country! Lloyds Banking Group and NatWest responsible for economic meltdown here.
-
Sam Longhorn
(@SamLonghorn1) reported
@Trish_NI I was in NatWest last week and the women in front of me asked the cashier for some foreign currency. The cashier replied that they no longer supply foreign currency. Women says it states that you do on your website. Cashier apologies. Women calls cashier a “useless ****”!!
-
cider fork
(@CiderFork) reported
@BritishGasHelp @BritishGas @NatWest_Help Hi Natwest. British gas will be attempting to take money from my account, however they are refusing to provide any details of my energy usage due to "technical issues" which have lasted 2months. Can you block this theft?
-
Matt Walsh
(@walshy68) reported
@NatWest_Help are NatWest and Coutts having problems with CHAPS payments currently, specifically Coutts? I’m told there were problems today, and just seek confirmation either way. Many thanks
-
Simon Edwards
(@Turak64) reported
@NatWest_Help I e accidently made a @PayPalUK withdrawal to a Natwest account that has been closed. I've tried calling PayPal but they weren't able to help, can you advise what will happen in this instance?
-
Philip(Phil)England 🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@NatWest_Help hi, I'm a new NatWest customer, used switch service to move to you. So far am #impressed, the app is amazing, website, and feel safe with the security of my account. One strange thing, today I received a paper bank statement! was it really necessary?
-
soph 🐾
(@sophiegalvinx) reported
@santanderukhelp my card was swallowed by a NatWest ATM and £20 taken out of account even though no money came out, can’t get through on phone and your digital chat service no one responds?
-
Peter Szucs
(@PeterSzucs9) reported
@NatWest_Help @decappeal Hello. I can't log in to my natwest online banking nore via App not even on the Web. Why is that ?
-
Brick Rockson #FBPE
(@BrickRockson) reported
@NatWest_Help any technical reason why my NatWest visa debit card is not working in Austrian cash points? I informed the bank I was traveling via the app. Bit embarrassing tonight when I couldn't withdraw cash.
-
Dan Grech
(@dangrech) reported
Challenger bank alternatives to @NatWestBusiness please as they persistently block my cards, payments and mobile banking access because of international payments to a Portuguese account. If you are thinking of opening your business bank with NatWest, I urge you reconsider.
-
MrJamesKehoe
(@MrJamesKehoe) reported
So, thanks to @NatWest_Help and their archaic banking processes, we have no money for the Easter weekend. #Natwest reverted back to no credits at weekends so with 4 non banking days I can’t access my due in funds until Tuesday. Does your bank do this? Time to change?
-
Per Ragnar
(@PerRagnar4) reported
@JocularJu @arch_crimes This was the Ormskirk Street Congregational Church. It was replaced by the NatWest Bank building, which still stands on the site. APEC are actually a pretty high functioning historic preservationists. What did the congregation think of the church? What do they think of it now?
-
Hafsah 🤎
(@701_hafsah) reported
@mariyah_star @fatlma_s NatWest need to fix up what can I do
-
emma
(@EmmaPippard) reported
The natwest help centre is useless. I forgot my online banking password, but to change it I need my account number (which isn't printed on the debit card), so I don't have my account number and to get my account number I need to login to online banking...what exactly do I do now
-
Stephen Rainsbury
(@Rainsbury_Net) reported
@jessphillips We had the same with my kids when they were in university. I sent the same amount each week, and every week the Coop bank stopped it. We swaped to Natwest and they stopped me using a card in a motorway service station, but let me spend 1.2K though my phone in one hit.
-
Abe
(@abek42) reported
@NatWest_Help : Really disappointed with Cora and Neha. When a customer is trying to get in touch because their Natwest app is pinging messages of fraudulent activity, there needs to be a sense of urgency and competence.
-
Keki
(@kekKeki_) reported
lol NatWest are such a joke my birthday was a literally a month ago and i STILL cant access my child trust fund lmao @NatWestGroup @NatWest_Help
-
andrewbrookes
(@andrewb08977043) reported
@THESuperJenn @rickygervais @netflix Well what did happen to me is went into barclays no problem, then went into #natwest and just wanted to get served. Some idiot said there's a ******* q code to get you into the queue using your phone- i said i don't do apps - i'll show you she said. Lucky i didn't head butt her
-
Pro Punter
(@ProPunter) reported
So NatWest have switched all their customers from Visa debit to MasterCard the only problem is to withdraw to it from Betfair takes 2-5 working days! Outrageous….
-
Ann Crutwell - I wear a mask to protect you.
(@SmallPlanIT) reported
@WeHearPodcast @goldcat63 I had a natwest account from 1970. 1978 I bought my own house. When i married in 82 we switched it to a joint account. I applied for a loan and was told My husband had to apply for it. WTF!