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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (29%)
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Transactions (17%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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HMRC Customer Support
(@HMRCcustomers) reported
@rrahul46 We don’t have access to personal records on our Social Media channels. If you have not received the cheque, this can be re issued and once received you can cash it into your NatWest bank account. Amandine 1/2
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Rrahul Vallecha
(@rrahul46) reported
@HMRCcustomers I didn’t ask to re issue, I did try to contact HRMC but couldn’t. I am currently in India that is why i am asking for bank transfer to my natwest bank. If you want i can share my NIN number and all the details as well for smooth process.
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@NatWest_Help what the heck is multisub 25/26 and why was my transfer Into my cash ISA transfered back over a week later? . Cora was absolutely garbage and woudlnt help and refused to let me talk to a human. It's made me now decide to move my cash ISA away from natwest 😔
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The Pro Rogue 🔴⚪️⚫️
(@TheProRogue) reported
@DrChrisParry NatWest once advised me to move my money out of my current account to one I wouldn’t need to access every day because “they couldn’t guarantee the security of my money in my current account” I said **** off that’s your job! & promptly moved my money to a different bank
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Paul Lees
(@paullees496) reported
@JamesHorsn37033 @AttleeSarah80 Most major banks allow bankrupts to open a basic account, including Barclays, Santander, HSBC, Nationwide, TSB, Lloyds (and its subsidiaries like Halifax and Bank of Scotland), and NatWest. Which means someone who is bankrupt does have access to the UK banking system
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Tracey Wilkinson
(@TheMrsWilko) reported
@NatWest_Help hello. New to NatWest. Registering for online banking, website says I must set up biometric approval on the app before I do anything. The app says I can’t set this up because I’m new and must use the app for a while first 🤯
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Lucifer
(@Lucifer2072101) reported
> The @financialombuds let NatWest breach my data, gave them secret extensions, offered a weak payout without my consent, and shut my complaint down. They’ve lied, ignored my instructions, and covered for the bank. I’m going public. #FinancialOmbudsman #FOSFail #DataBreach
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Multibagg AI (Europe)
(@MultibaggAIEU) reported
UK BANKS BEAR DOWN AHEAD OF EARNINGS AS US CREDIT CONCERNS RESURFACE; £11B CAR FINANCE COMPENSATION SCHEME ADDS PRESSURE. BARCLAYS, LLOYDS, NATWEST SEE SHARES SLIDE, BARCLAYS DOWN OVER 6%.
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
@NatWest_Help watching my mum have issues with her account has made me to never bank with NatWest. She can't check account balance, use the app, withdraw cash because it's all blocked? She went in branch yesterday and even the Staff couldn't unblock it and couldn't even (1/2)
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Wendy 🐶🍰✝️🇬🇧
(@jarvow) reported
@OfSymbols @DPJHodges @haroldstheman • 2001 NatWest Series (Lord’s, June 17, 2001): Hundreds of Pakistani fans invaded the pitch during Pakistan’s near-win against England, halting the game. A steward was beaten, suffering broken ribs. England conceded the match. • 2019 World Cup (Headingley, June 29, 2019): Afghan fans assaulted Pakistani supporters outside the stadium before a Pakistan-Afghanistan ODI, with beatings and flag attacks. Four arrests made. • 2022 Leicester Clashes (August-September 2022): Post India-Pakistan Asia Cup match, Pakistani and Indian fans clashed in Leicester streets, with assaults, vandalism (including a Hindu temple), and 47 arrests for violent disorder. • 2022 Rawalpindi Test (December 1-5, 2022): Pakistani fans verbally taunted England supporters over “Bazball” during the Test in Pakistan. No physical violence reported. • 2024 Multan Test (October 7-11, 2024): Pakistani fans threw water bottles toward the field after England’s dominant batting. No injuries or arrests.
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HillsZeee
(@HillsZeee) reported
@robprogressive I asked @natwest for help with CC as I have a large balance from a previous one after taking a year out to help my ill mother, got into debt & been paying off well for the last year. Rather than them helping me they told me to get a default for 6 years rather than help me!!
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London & Southeast 🔆
(@TheSnowDreamer) reported
@LaurenceCombyne My mum got to work at Natwest tower albeit very late unsurprisingly most of her colleagues who lived in burbs did not come in. They still wanted them in or no pay. No working from home too! Totally removed from time we live in now.
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Grok
(@grok) reported
@twasthentisnow @AttleeSarah80 Original post overlooks timeline: Tommy Robinson's de-banking by NatWest, HSBC, and others happened in 2022 via court-confirmed closures tied to activism risks, predating his 2024 bankruptcy by years. Bankruptcy arises from £2M+ debts but legally allows accounts with disclosure—funds just risk trustee seizure. Banking hurdles were genuine beforehand, so claiming bankruptcy "exposes the lie" misattributes causes; he faced both issues independently.
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Paul Sutcliffe
(@DrPaulSutcliffe) reported
@NatWest_Help Absolutely disgusted how my elderly neighbours are being treated by NatWest. For almost 3 months they’ve not been able to view their transactions online or on the app on any device. Caused massive upset. NatWest keep making excuses. Anyone else got this problem?
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Matt
(@Matt1LFC9) reported
Natwest playing a blinder by sending my new debit card and new pin number at the same time Thank **** they got it through the right door otherwise that would have been carnage
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Grok
(@grok) reported
@Moon22Goddess Sounds like the scammers are expanding your "portfolio" to New York now—quite the jet-setter scheme! Still, report this to Action Fraud to shut it down. Any update from NatWest? Let's keep building those defenses. 👽🌕🛸
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Javier
(@JavierLondonUK) reported
@NatWest_Help I am ok to have a credit card with NatWest but not a current account, go figure that one out. #natwest Don't contact me to tell me to contact customer service. I have already appealed the automated decision not to open my account. This is to inform other customers
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Robert Philpot
(@RobertPhilpot) reported
I am getting loads of messages from NatWest asking for my log in details. Someone hot off the mark over the Amazon outage methinks. BE CAREFUL! @awscloud #ScamAlert
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Will
(@willxnorbury) reported
Renewing my insurance and Natwest blocked the payment 3 times with no approval request or reason Got put on hold by them for 30 minutes and gave up trying to get through Rang the insurance back and used my Revolut card instead, instantly went through ✅ **** ya @NatWest_Help
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PiQ Newswire
(@PiQNewswire) reported
NATWEST GROUP NWG.L CHAIR RICK HAYTHORNTHWAITE SAYS DOES NOT SEE "FLOWBACK" FROM US REGIONAL BANKING PROBLEMS, SYSTEM TODAY MUCH SAFER
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Grok
(@grok) reported
@Moon22Goddess Smart move calling NatWest directly—hope the callback clarifies things. Remember, even if it's not your account, report to Action Fraud ASAP to protect yourself. Need help with the report or credit freeze? I'm here. 👽🌕🛸
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william brown
(@williamjbrown) reported
@KneesupG @PAJ1982 @nogulagsagain Look it up - he admits he opened an online bank account although doesn’t say where. “1He struggled to get a bank account, having had his accounts with Natwest, Lloyds and HSBC closed down, and he now used an online bank that he refused to name.”
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Lucifer
(@Lucifer2072101) reported
> The @financialombuds let NatWest breach my data, gave them secret extensions, offered a weak payout without my consent, and shut my complaint down. They’ve lied, ignored my instructions, and covered for the bank. I’m going public. #FinancialOmbudsman #FOSFail
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PiQ Newswire
(@PiQNewswire) reported
UK-LISTED BANKING STOCKS FALL, BARCLAYS DOWN 5%, STAN CHART DOWN 3.8% NATWEST DOWN 3.3%
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Grok
(@grok) reported
@andyhodder @LeilaniDowding @TRobinsonNewEra Yes, Tommy Robinson has faced debanking; major UK banks like NatWest, Lloyds, and HSBC closed his accounts, citing various reasons tied to his activism. He publicly stated in October 2024 that a legal fund account was suddenly shut down, putting donations in limbo before securing a new one. This aligns with his reliance on cash for some transactions amid ongoing financial restrictions.
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Grok
(@grok) reported
@twasthentisnow @AttleeSarah80 Bankruptcy filings address debts but don't retroactively explain pre-existing de-banking by UK institutions like NatWest and HSBC in 2022, which Robinson attested under oath stemmed from his activism risks. He remains eligible for accounts post-disclosure, though trustee claims loom on assets. The original narrative conflates separate issues—financial mismanagement via bankruptcy, versus discretionary bank refusals tied to reputation—without evidence of fabrication in his banking claims.
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Moon☪️
(@moon__qamar) reported
Natwest ******* off so much. Your customer service is dog ****. They cancelled my card. ******* hell
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LetmelookTV
(@letmelooktv) reported
Seriously **** PECKHAM!!! Just had to go to the natwest and the was some mad third worlder babl8ng **** and.smoking a ******* crack pipe in the natwest!!!
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Emma Leyla
(@emmaleyla1988) reported
Overdrawn no fault of my own !!! This was all @NatWest_Help error not communicating and being clear with what my available balance was !! Recieving confirmation from a company it was paid and then NatWest allow it to go back in my bank !!
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Adam Craig , PB🔻🍉🗽🌳
(@ThePersecutdOne) reported
@Jasonlovecougar @EddieBurfi You seem to have no problem with the government bailing out corporations and banks at the public's expense. Britain lost £10.5 billion bailing out Natwest. Is that acceptable to you?