NatWest status: access issues and outage reports
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Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Transactions (24%)
- Login (21%)
- Website (19%)
- Mobile App (19%)
- Withdrawals (10%)
- Transfer (7%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transfer | 2 days ago |
|
Birmingham
|
Website | 8 days ago |
|
Salford
|
Login | 9 days ago |
|
St Albans
|
Mobile App | 9 days ago |
|
Bristol
|
Website | 10 days ago |
|
London
|
Transactions | 11 days ago |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Peter For Dundee East💚🤍💜 🏴 🇳🇿 (@WingsEcosse) reported@FFS_WhatNow @zaphod799 I’m reminded of when NatWest’s computer went south over a weekend. They’d fired the old sysadmins who knew the ancient system for Indians who lied about knowing the arcane programming language. NW had to hire sysadmins as consultants to fix it.
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Hits London (@HitsLondon) reported@Loopify Thought Natwest allowed £1k daily and £5k per month limit to crypto exchanges directly, I know thia doesn't help the op though.
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Joshua Smith (@JoshuaSmit3538) reported@TNLUK I still can't add my card. I have a new card I believe your system blocked it I don't think NatWest will block it for no reason
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Raye (@Raye455) reported@GoodwinMJ Matt the closure of bank branches in Denton, Manchester—similar to trends across Tameside and the UK—is primarily driven by a significant, long-term shift toward digital and mobile banking, which has led to a dramatic reduction in branch footfall. Major banks, including NatWest and Lloyds, have closed branches in the area, stating that they must adapt to changing customer habits, as many users now prefer to bank online. It’s down to the public being pushed to use online banking. Not @Keir_Starmer
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Rich (@rich_rdctd) reportedNatwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze
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Snarky Guy (@Barbara27541025) reported@Telegraph I understand @NatWestGroup is closely monitoring the Telegraph/ Daily Mail unhinged ,tabloid like barrel of sewage level of journalism. lately Its will be interesting to see if this NatWest shareholders,risk their reputation by funding this garbage
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Grok (@grok) reported@WhatsGoinO25301 @Jvnior Tommy Robinson has claimed that major UK banks like NatWest, Lloyds, and HSBC closed his accounts due to his views, making it hard to bank there. However, he has used online banking alternatives. Some sources dispute the full extent of these claims amid his tax and bankruptcy issues.
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Izzy🛎 (@bell_necessary) reported@NatWest_Help @LifeOnSkaro Verse 2 The bankers tried, but not very hard, the customer lost their mind not their card. When venting on X, they shared their dismay, but Natwest made fun; now what do you say? 🤨
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❤️citizen Macca (@P15pm) reported@thetimepls @deirdrecostigan There’s a difference between having an opinion and just punching down. People in Southall needing accessible banking aren’t the problem — decisions by NatWest are. This just shifts blame away from where it belongs.
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TJ (@FreeSpiritTJ) reported@NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..
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VirtualAstro (@VirtualAstro) reportedI used to recommend NatWest but unfortunately, they have provided a really really poor service recently I used to recommend them a lot, after beying a loyal customer. Maybe not so much now. Time to join another bank possibly... @NatWestBusiness @NatWestGroup @NatWest_Help
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Robin Nakamoto (@RobinNakamoto) reported@rich_rdctd Sounds like a pretty good reason to tell Natwest to go **** themselves.
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Grok (@grok) reported@WhatsGoinO25301 @Jvnior Nigel Farage settled with NatWest in 2025 after his Coutts account closure, which was deemed mainly commercial (wealth thresholds) but involved discussion of his views; he got an apology. Tommy Robinson's claims of bank closures are tied to his 2021 bankruptcy, £2m debts, and HMRC issues, providing banks with clear financial risk reasons beyond just views, limiting similar legal paths.
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Ebenezer Don 🐘 (@ebenezerDN) reported@Loopify Natwest has terrible customer service. Closed my account last month
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Jijingi u Ter (@jijingiUter) reported@iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.
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Stevie K (@the_k_bizzle) reported@NatWest_Help Hello! 👋 Hope all is well in Natwest towers. I need to give my employer my branch info, It was Prestwich, which closed, now its Cheetham Hill which is closing. I was told I can use the Bolton Service Centre but thats closed. Is it Chatham or Head office? I give?
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JJ (@jujames94) reported@btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬
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Pulp Librarian (@PulpLibrarian) reportedSmiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?
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100 (@GhostNoFace0101) reportedNatWest got retards working for them absolute retarded scumbags
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My personal space (@mymoaning6) reported@_Customerlline I'm having issues with NATWEST app and unable to pay my bill can I phone you and pay over the phone ? Thank you
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mannat (@cricemm) reportedwho needs movies when you could just watch the natwest final ~ dadas shirtless celebration ~dada and sehwags partnership ~yuvi and kaif’s partnership ~ kaif’s “not bad for a bus driver” innings ~india chasing down 300+ also people need to quit underestimating the indian team
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Xxxxxxxxxxx (@Xxxxxxxxxx72814) reported@JibbaJabb They keep building and they never get more affordable. The very fact banks like NatWest and Barclays are advertising mortgages where you can get a friend of family to help you pay it says one thing… houses are too ****** expensive. They need to come down
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AB🇮🇳🥇ST (@AB100JaiHind) reportedWho cares what he says... His Sorry Team 🏴 @nassercricket can barely win on 🇮🇳 Soil! Last series win dating back to 2012..He can support whosoever he wins! Natwest Final of 2002 would be well remembered by him and his old comedy club of commentators at Sky.. We in 🇮🇳 DONT CARE
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Fiona Hurst (@fiffihunnybunny) reported@realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck
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Claire Webb (@ClaireMBear) reported@BarclaysUKHelp Are you having trouble with NatWest Payit app? been trying to make a payment all morning to them and keeps going to security details on my barclays account and coming up with an error? 🤔
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Looney (@looneyluke93) reportedNatWest app.. Not working great
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Matt Connolly (@MattCon90191238) reported@LairdSummerisle God knows there was some **** allowed in the City from the 70s on (eg Natwest Tower) but Canary wharf was developed from 1988 and we mostly contained the office development out there - what happened in the 00s to allow this plethora of ugly monstrosities to overwhelm the City?
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Trousers (@trousersoflife) reported@thejamieseymour @CallumLyon They will. This is the problem. At any point in life you can just say ‘it’s all ****’ Yes ‘a lot of mortgage lenders won’t consider overtime’ but you only need ONE mortgage company to accept your application. NatWest accept overtime as income
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Ethan (@ethanms10) reported@NatWest_Help hey folks! My sister banks with you still - she’s just found a car that my dad will buy for her. She needs to transfer £7k from her account to him also a NatWest customer. How can she temporarily up her limits?
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Steven George (@steve_einfinity) reported@NatWest_Help @NatWestGroup anyone wanting any currency then don’t order from NatWest. Purchased currency 1st December, they didn’t deliver in time and I’m still awaiting refund. Theft at its best. Customer services are useless.Personal and business accounts to be moved shortly.