NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (44%)
• Mobile App (28%)
• Transactions (11%)
• Transfer (11%)
• Login (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, Didcot, and Northampton.

City	Problem Type	Report Time
Manchester	Website	24 days ago
Maidstone	Website	27 days ago
London	Mobile App	27 days ago
Dunfermline	Mobile App	29 days ago
Leicester	Mobile App	1 month ago
Newcastle upon Tyne	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mitchelle holland (@mitchlog) reported 3 minutes ago

  @Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵‍💫😵‍💫

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  Magic hat 🎩 (@themagic_tophat) reported 3 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

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  Mr Bastardos (@Ken_Stonger) reported 6 minutes ago

  @flying_rodent She didn't say bankers, she said someone working in a bank; city boys at the BofE might take 3 hour lunch break in the pub but your local Natwest cashier won't

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  Proper Memes 〓〓 (@Proper_Memes) reported 7 minutes ago

  @Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.

• 
  mollieandarchie (@mollieandarchie) reported 10 minutes ago

  @JonBergdahl @alicemodigliani Not surprised after looking around my local NatWest this morning. Staff wearing football shirts! WTF. I let person behind me go first so I at least got the Tottenham shirt cashier. Then I was interrogated why I was withdrawing a few grand in cash.

• 
  Paul Foster (@OldFozzy) reported 10 minutes ago

  @TiceRichard More likely the bankers, Couts & Natwest. Couts CEO in cahoots with the BBC shut down Nigels account a while ago, remember? and had to make a settlement with him because "his views being considered incompatible with the bank's "values or purpose". Revenge or what?

• 
  Magic hat 🎩 (@themagic_tophat) reported 13 minutes ago

  @BlueCityBrain Was going to do a post on it soon. I very much doubt an initial decision is still pending. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. Chancellor of the High Court absolutely blasted it. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders. A hearing on sanctions and final award should be quick too. So no excuses. Only 2 possibilities I see: 1) Final Award is coming imminently. By end of July. 2) They have it but they’re waiting for the end of the World Cup (they shouldn’t be and could open themselves up to damages) 3) City launched an appeal after the decision on liability was issued and before the hearing on Sanctions

• 
  Ali@Makely (@MakelyStudio) reported 16 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  NatWest (@NatWest_Help) reported 17 minutes ago

  @SpensGraem11427 Okay Graeme - if you're not a customer with NatWest, I'm afraid we'd have to direct you back to Northern Assist for further support with this! Please try getting in touch with them via phone and they'll hopefully be able to help. - Rachel

• 
  Curious Gazelle (@CuriousGazelle) reported 20 minutes ago

  @RenovatioFurius @OwenBenjamin One of my relatives in Pakistan does “Islamic” microfinance. Microfinance being loans for the poor. Their “legal system” allows them to scam a person with a banana stand in a slum. It’s more moral that a country allow NatWest for a working-class person to inflate their lifestyle.

• 
  Three Shires Head (@ThreeShiresHead) reported 20 minutes ago

  @AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.

• 
  Di Beirne (@ScattyCat) reported 24 minutes ago

  @NatWest_Help Cont... the NatWest app lets me log in then I just get a blank screen. HMRC think the problem is with NatWest, as I can log in. I've been told it's not a known issue with you, but it's been happening to me for 2 weeks now. I've made several payments to HMRC this way before..cont.

• 
  Stacey lee (@Staceylee56) reported 26 minutes ago

  Is the NatWest online banking app down? @NatWest_Help

• 
  ~ w (@waqvar) reported 29 minutes ago

  Marsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore

• 
  Cricketopia (@CricketopiaCom) reported 30 minutes ago

  “How can a gora hit me?” A heated dressing-room clash between Sehwag & John Wright during the 2002 NatWest Series. “I had been dismissed playing big shots in the last three-four outings. John Wright told me to ‘just play and bat 40 overs and score a fifty, I don’t want to lose you’. I didn’t know much English back then and didn’t realise he was referring to me getting dropped from the side.” Sehwag still played his natural game and was dismissed attempting a big shot. “When I came back to the dressing room, he grabbed me by the collar and pushed me towards a chair.” “I got so angry, I went straight to Rajeev Shukla ji and told him I’m heading back home. He asked me what happened. I told him, ‘that gora hit me. How can a gora hit me?’” Rajeev Shukla later intervened to calm the situation (with the help of Sachin Tendulkar) with Sehwag insisting on an apology before reconciling.

• 
  Friedericke Johnson (@Alfonsiawarrior) reported 30 minutes ago

  @BarclaysUKHelp @NatWest_Help @firstdirecthelp - NatWest after 20yrs lost £500 on fraud w no help so want strangle them, Barclays close a/cs via HQ, discrimination, FirstDirect just plain ignore you! Left them all!

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  Jumpers For Goalposts (@Anthony86619842) reported 31 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  Annurag P Rekhi (@Dravidict) reported 33 minutes ago

  @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

• 
  Matt Connolly (@MattCon90191238) reported 34 minutes ago

  @ikeijeh @MetroUK Until quite recently the City had done a good job of resisting ugly modern towers (with the exception of Natwest Tower). And then suddenly in the early 00s the gloves were off and it became a free for all. Was this down to any one individual?

• 
  Musa (@mkhankhakwani) reported 35 minutes ago

  NatWest is a **** bank they stole my money as well

• 
  Random Blue Tick (@Randominium) reported 37 minutes ago

  @afneil Almost like you deliberately choose to misinterpret something. If a teller or csa at a NatWest did their shift reeking of alcohol, particularly when dealing with customers, they would be disciplined. Working in a bank doesn’t just mean Decaprio in wolf of Wall Street.

• 
  JDBell (@bell_jd) reported 38 minutes ago

  My NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help

• 
  Mr Brondor (@MrBrondorDeFi) reported 40 minutes ago

  🔮BRONDOR ANALYSIS - ethereum:0x4a220e6096b25eadb88358cb44068a3248254675 WILL MAKE A NEW WAVE OF MILLIONAIRES Everyone wants the next 100x memecoin Meanwhile the real money is hiding in the most boring chart in crypto Let me explain why $QNT is set up different and how it actually makes people rich next run THE SETUP NOBODY SEES 🧿 Quant has a max supply of 14.88 million tokens. Not billion. MILLION. For context most coins have billions in supply. QNT has less tokens than some people have Twitter followers. Low supply plus institutional demand equals violent price moves when capital flows in. THE CONTROVERSIAL PART Quant won’t 100x because of hype. It’ll moon because banks are forced to use it. ECB Digital Euro. HSBC. Barclays. Lloyds. NatWest. Bank of England. SWIFT integration. These aren’t partnerships for marketing G. These are live pilots going into production mid-2026. When tokenized deposits go live in the UK the demand for QNT to access Overledger isn’t optional. It’s structural. HOW IT MAKES MILLIONAIRES Here’s the math nobody runs: QNT did $428 ATH in 2021 on pure speculation with zero real adoption. Now it has actual bank integrations and sits at $81. If it just returns to ATH that’s a 5x from here. If institutional adoption pushes it past ATH into price discovery? That’s where generational wealth happens. 14.88M supply means it doesn’t take much capital to send it parabolic. THE UNCOMFORTABLE TRUTH Most people won’t hold it long enough. It’s boring. It moves sideways for months. It doesn’t pump on Twitter hype. It tests your patience until you capitulate right before the move. The millionaires won’t be the traders. They’ll be the ones who understood the thesis and sat on their hands while everyone called them stupid. Low supply. Real adoption. Institutional demand. Patience. That’s the recipe G Not financial advice but the setup is right there for anyone willing to see it DYOR Tribe -Brondor

• 
  Lisetta17 (@Surfchica17) reported 42 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  Tushar Motwani (@Bombay_71) reported 51 minutes ago

  @RaoSumukh the thing is this pose and everything around it feels good creatively only in that moment when India chased down England’s formidable target of 325/5 to win the 2002 NatWest Series Final at Lord's.

• 
  Mortgage Solutions (@mortgagesols) reported 52 minutes ago

  NatWest has launched a fund to help housing associations buy affordable homes from housebuilders. 👇 Link to article in the comments

• 
  gary bond (@gaybo83) reported 56 minutes ago

  @PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly

• 
  TRAXXAS58 (@TRAXXAS58) reported 57 minutes ago

  How tf can #Natwest reject my driving licence for being too blurry when their website automatically takes the picture for you once the card is in focus & in the correct position. Just waited an hour to be verified to be told no because they chose to apparently take a blurry pic.

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  Bjorn Again (@NewBjornTab) reported 57 minutes ago

  NatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!

• 
  Newton's Laws (@Newtons_Laws) reported 1 hour ago

  @RBS_Help I wish to withdraw my consent for using or storing my biometric data but cannot see where that option can be found on the NatWest Group websites. Can you help with this? @NatWest_Help