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NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 25% Transactions (25%)
  • 25% Login (25%)
  • 17% Website (17%)
  • 17% Mobile App (17%)
  • 11% Withdrawals (11%)
  • 6% Transfer (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, and Bromley.

CityProblem TypeReport Time
Whitefield Website 9 days ago
London Transfer 11 days ago
Birmingham Website 18 days ago
Salford Login 18 days ago
St Albans Mobile App 18 days ago
Bristol Website 19 days ago
Full Outage Map

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • mhewson_MCH
    Michael Hewson 🇬🇧 (@mhewson_MCH) reported

    Bit of a strange reaction to NatWest purchase of Evelyn Partners - make it make sense - 10% down?

  • phasethree360
    khalid bhatt (@phasethree360) reported

    @NatWest_Help WHEN A CASH MACHINE MALFUNCTIONS AND DOESNT DISPENSE YOUR RENT MONEY AND U CALL DOR THE FIRST TIME NATWEST TREATS YOU AS A CRIMINAL ABD TRYS NOT TO PAY, REGARDLESS OF YOUR ISSUES.NATWEST. FORGET LOYALITY ITS ABOUT THEIR PROFITS. I NEED MY RENT MONEY 🥺 PLEASE

  • SurinderRehal
    Surinder (@SurinderRehal) reported

    @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts

  • Toby1062065
    Toby (@Toby1062065) reported

    When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.

  • PaulMAshley
    Paul Ashley (@PaulMAshley) reported

    @EllardKing My 1.45% 5yr fix ends 31.08.26. NatWest new offer received last Friday, is 5.02%. ‘Only’ £250 more per month so lucky compared to some, but that’s £3K per year, less I can save/invest. I agree that the 4/5% mark is closer to what I should expect so time to get used to it.

  • the_k_bizzle
    Stevie K (@the_k_bizzle) reported

    @NatWest_Help Hello! 👋 Hope all is well in Natwest towers. I need to give my employer my branch info, It was Prestwich, which closed, now its Cheetham Hill which is closing. I was told I can use the Bolton Service Centre but thats closed. Is it Chatham or Head office? I give?

  • DMTBarker
    David Barker (@DMTBarker) reported

    @NatWest_Help well I am stuck here in Mauritius with no flights and travel company only covering 3 extra days of accommodation and then guess what my NatWest travel insurance excludes flight cancellation as a result of war I am alone and no help from Alliance

  • PulpLibrarian
    Pulp Librarian (@PulpLibrarian) reported

    Smiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?

  • MaureenDalby
    Maureen Dalby (@MaureenDalby) reported

    @SandyofSuffolk I remember the NatWest in Felixstowe...can't imagine why it ever closed down as it was busy all day long!

  • David7964noBS
    David (@David7964noBS) reported

    @the_k_bizzle @NatWest_Help NatWest disappointing service not on the side of the customer. Its a real shameful service. Flight cancelled check-in 9/2/26 Evidence from airline confirmed the refund and from agent but still chasing Natwest for a full refund this should have been so easy ? Going to Ombudsman !

  • brd_smth
    Banilla (@brd_smth) reported

    @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

  • nicellen75
    Nic B (@nicellen75) reported

    @NatWest_Help Can you please advise who I need to contact to stop mail coming to my address that isn’t addressed to me? Potentially previous owners but me returning the mail to the NatWest return address doesn’t seem to be working!

  • Str8Buckets_
    BANG!³ (@Str8Buckets_) reported

    There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

  • 33_pr
    philip spensley (@33_pr) reported

    @NatWest_Help So because the NatWest app now effectively doesn’t support paying in cheques I paid in a cheque at the post office. I didn’t realise that all this means in practice is putting it in an envelope and praying. Of course it hasn’t arrived in my account

  • autotrader80497
    Car Autotrader (@autotrader80497) reported

    @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

  • nicknet100
    Nick Greenacre (@nicknet100) reported

    @SayNo2SizewellC What do you believe you know that the planning authorities, Natwest and Bpifrance Assurance Export (the insurers/underwriters) do not? And secondly, do you not see the irony of opposing a clean energy project, the success of which help prevent sea level rise?

  • GhostNoFace0101
    100 (@GhostNoFace0101) reported

    NatWest Bank absolute scumbags the customer service are full of **** all they do is lie and tell you we can’t help you bunch of ***** ******* rats

  • anon_alice_
    Erin 🍉 (@anon_alice_) reported

    @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx

  • jijingiUter
    Jijingi u Ter (@jijingiUter) reported

    @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

  • Arpit2311
    Raiba (@Arpit2311) reported

    @DoctorLFC Natwest Final, I had cried when we were 5 down for 150 and then Yuvi and Kaif pulled it off.

  • ebenezerDN
    Ebenezer Don 🐘 (@ebenezerDN) reported

    @Loopify Natwest has terrible customer service. Closed my account last month

  • Barbara27541025
    Snarky Guy (@Barbara27541025) reported

    @Telegraph I understand @NatWestGroup is closely monitoring the Telegraph/ Daily Mail unhinged ,tabloid like barrel of sewage level of journalism. lately Its will be interesting to see if this NatWest shareholders,risk their reputation by funding this garbage

  • dipsiesmum
    Sally Bell (@dipsiesmum) reported

    @NatWestBusiness How is anyone supposed to sell a business when the new owner has been “denied” access to the business accounts due to NatWest’s inability to sort out a bank mandate. Access was requested a fortnight ago.

  • ScattyCat
    Di Beirne (@ScattyCat) reported

    @NatWest_Help Cont... the NatWest app lets me log in then I just get a blank screen. HMRC think the problem is with NatWest, as I can log in. I've been told it's not a known issue with you, but it's been happening to me for 2 weeks now. I've made several payments to HMRC this way before..cont.

  • bell_jd
    JDBell (@bell_jd) reported

    My NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help

  • devymaster
    Martin Longley (@devymaster) reported

    @Woodywudpeck Maybe pinch a few NatWest for longer term as looks like they’re down 10%, or maybe will wait to see if they fall a bit more the next few trading days. #indecisive

  • AB100JaiHind
    AB🇮🇳🥇ST (@AB100JaiHind) reported

    Who cares what he says... His Sorry Team 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @nassercricket can barely win on 🇮🇳 Soil! Last series win dating back to 2012..He can support whosoever he wins! Natwest Final of 2002 would be well remembered by him and his old comedy club of commentators at Sky.. We in 🇮🇳 DONT CARE

  • Dravidict
    Annurag P Rekhi (@Dravidict) reported

    @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

  • godders2304
    PAUL GODWIN (@godders2304) reported

    @NatWest_Help Ok but doesn’t really help me. I needed cash to pay the barber! 💈 wasted trip. It’s the lack of communication from NatWest that’s even more annoying. An hour on the phone and even the customer care guy, doing his best and really good guy, couldn’t tell me what was up

  • marketsjoe
    Joe Easton (@marketsjoe) reported

    Biggest market value losses on FTSE 100 this year: Unilever down £13.9 billion Reckitt Benckiser down £10.3 billion Barclays down £6.2 billion RELX down £6.0 billion Experian down £5.0 billion Compass down £4.6 billion NatWest down £4.2 billion Imperial Brands down £3.6 billion 3i down £3.4 billion British American Tobacco down £3.1 billion