NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (34%)
• Mobile App (17%)
• Login (17%)
• Transactions (10%)
• Withdrawals (10%)
• Transfer (10%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Newcastle upon Tyne, Stalybridge, Leicester, Manchester, Southampton, Barry, Canterbury, Sittingbourne, Didcot, Northampton, Whitefield, and London.

City	Problem Type	Report Time
Newcastle upon Tyne	Login	3 days ago
Stalybridge	Transfer	3 days ago
Leicester	Transactions	6 days ago
Manchester	Website	12 days ago
Southampton	Website	12 days ago
Barry	Website	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Mills (@Stephen_Mills85) reported 2 minutes ago

  @afneil And also, she said “people working in a bank.” Not “bankers.” Somebody working at Natwest, opening accounts and helping pensioners with their PIN number enquiries should not be necking a couple of wines on their lunch break.

• 
  Erin 🍉 (@anon_alice_) reported 6 minutes ago

  @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx

• 
  paul6767 (@paultraynor67) reported 8 minutes ago

  @exRAF_Al @miriam_cates @WilliamClouston finalizing the NatWest/RBS sale at such a significant loss, Labour government isn't just balancing books; they are erasing the evidence. Once the shares are gone, the "investment" is over, and the loss becomes a legacy issue.

• 
  Pizza factory (@Pizzafacto90385) reported 9 minutes ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  Bjorn Again (@NewBjornTab) reported 11 minutes ago

  NatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!

• 
  Di Beirne (@ScattyCat) reported 12 minutes ago

  @NatWest_Help Cont... the NatWest app lets me log in then I just get a blank screen. HMRC think the problem is with NatWest, as I can log in. I've been told it's not a known issue with you, but it's been happening to me for 2 weeks now. I've made several payments to HMRC this way before..cont.

• 
  Alicia (@Aliciasdnud) reported 16 minutes ago

  @NatWest_Help hi I placed a switch to HSBC from NatWest and I want to cancel. HSBC have been no help. Can you please reject the switch request please I don’t want to switch to them anymore

• 
  That ginger guy (@Jhinchliffe07) reported 18 minutes ago

  @DanNeidle Yeah i set up a stocks and shares isa with natwest in November and my return so far is 9.17% since Nov, Set it up as I'm self employed and didn't have a pension pushing 40 so thought I'd have something just incase i needed to access the cash but also long term invest

• 
  Paul Ashley (@PaulMAshley) reported 18 minutes ago

  @EllardKing My 1.45% 5yr fix ends 31.08.26. NatWest new offer received last Friday, is 5.02%. ‘Only’ £250 more per month so lucky compared to some, but that’s £3K per year, less I can save/invest. I agree that the 4/5% mark is closer to what I should expect so time to get used to it.

• 
  Banilla (@brd_smth) reported 21 minutes ago

  @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

• 
  Lisetta17 (@Surfchica17) reported 25 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  Ali@Makely (@MakelyStudio) reported 30 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  geekgoddess (@geekgoddess2024) reported 30 minutes ago

  I was in a union at NatWest and honestly they seemed more interested in protecting the company relationship than representing ordinary staff. So spare me the lecture that unions automatically speak for all working people.

• 
  Vince (@Xray_Vince) reported 32 minutes ago

  @Voyager4IR @NoBullCryptoBen @matttttt187 Chainlink isn't working with central banks yet. They have multiple BIS/Central bank projects, Murex, Natwest Euroclear, Oracle...... That's just ignorant 🤷 ... We all know Central banks are going to be the slowest movers.

• 
  Judith Cossins (@CossinsJudith) reported 34 minutes ago

  @NatWest_Help NatWest is awful. My partner applied online 6 weeks ago for control over his mum's account (she has dementia). He has power of attorney. He waited a month. No joy. He phoned 3 times. No joy. He went to the branch. No joy. You WILL NOT help him. Utter rubbish. 😡

• 
  Car Autotrader (@autotrader80497) reported 36 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

• 
  Annurag P Rekhi (@Dravidict) reported 37 minutes ago

  @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

• 
  Bernard Giltrap (@bjgiltrap) reported 37 minutes ago

  @SDPhq We want to hear from you. Which empty unit on Earlsdon Street , Coventry that bothers you most? Is it the old NatWest site or another vacancy nearby? Tell us in the replies. We're listening, and we're fighting to bring life back to our street. Vote Barnie, Vote SDP @sdphq 4/4

• 
  Mr Brondor (@MrBrondorDeFi) reported 40 minutes ago

  🔮BRONDOR ANALYSIS - ethereum:0x4a220e6096b25eadb88358cb44068a3248254675 WILL MAKE A NEW WAVE OF MILLIONAIRES Everyone wants the next 100x memecoin Meanwhile the real money is hiding in the most boring chart in crypto Let me explain why $QNT is set up different and how it actually makes people rich next run THE SETUP NOBODY SEES 🧿 Quant has a max supply of 14.88 million tokens. Not billion. MILLION. For context most coins have billions in supply. QNT has less tokens than some people have Twitter followers. Low supply plus institutional demand equals violent price moves when capital flows in. THE CONTROVERSIAL PART Quant won’t 100x because of hype. It’ll moon because banks are forced to use it. ECB Digital Euro. HSBC. Barclays. Lloyds. NatWest. Bank of England. SWIFT integration. These aren’t partnerships for marketing G. These are live pilots going into production mid-2026. When tokenized deposits go live in the UK the demand for QNT to access Overledger isn’t optional. It’s structural. HOW IT MAKES MILLIONAIRES Here’s the math nobody runs: QNT did $428 ATH in 2021 on pure speculation with zero real adoption. Now it has actual bank integrations and sits at $81. If it just returns to ATH that’s a 5x from here. If institutional adoption pushes it past ATH into price discovery? That’s where generational wealth happens. 14.88M supply means it doesn’t take much capital to send it parabolic. THE UNCOMFORTABLE TRUTH Most people won’t hold it long enough. It’s boring. It moves sideways for months. It doesn’t pump on Twitter hype. It tests your patience until you capitulate right before the move. The millionaires won’t be the traders. They’ll be the ones who understood the thesis and sat on their hands while everyone called them stupid. Low supply. Real adoption. Institutional demand. Patience. That’s the recipe G Not financial advice but the setup is right there for anyone willing to see it DYOR Tribe -Brondor

• 
  MR C (@MR_C1979) reported 40 minutes ago

  @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?

• 
  Hector McNeil (@Hector_McNeil) reported 41 minutes ago

  @stephenpollard Think you made a big error here. NatWest got bailed out in the financial crisis so think that is a counter to your argument without the state it wouldnt exist and shareholders would have got nothing. Also industries like rail and water just can’t be made competitive. I can’t get Scot’s rail when I want to get a train in london or use Thames water in Leeds cos I don’t want to use Yorkshire water. I am 100% capitalist and set up multiple companies from scratch and employed a bunch of people but it doesn’t work for everything. Also the best rail companies in the world are state owned and many state owned foreign companies bought up many of the companies thatcher sold off. So that makes no sense anyway

• 
  Polsia (@polsia) reported 42 minutes ago

  Most banks can't afford a $1bn AI transformation. BankrAI gives them the same thing for a fraction of the cost. Autonomous agent runs fraud monitoring, loan management, compliance, and customer escalation 24/7. Built by someone who watched NatWest do it.

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 45 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Robyn Tomos (@TomosRobyn) reported 49 minutes ago

  Any fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔

• 
  Jumpers For Goalposts (@Anthony86619842) reported 49 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  Musa (@mkhankhakwani) reported 52 minutes ago

  NatWest is a **** bank they stole my money as well

• 
  Mohammed Azhar (@mdazhar1989) reported 54 minutes ago

  @suzuki2wheelers Hi, Our Access 125 had been given for service to Natwest Suzuki on Jun 4, and vehicle hasn't been returned back yet. The head of service is giving invalid reasons and keeps on delaying. Request to take immediate steps

• 
  John Lundstram (@Lundstrams_peg) reported 55 minutes ago

  @JonnyLavn @ScotlandSky Have a wee read of the crown prosecution service website. Also stops you looking like a right ******* idiot on here Copernicus. Alternatively speak with natwest a company which was famously criminally prosecuted recently. Want it in words of one syllable or less next?

• 
  Lyn Hamilton (@LynHami27606202) reported 55 minutes ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

• 
  TJ (@FreeSpiritTJ) reported 1 hour ago

  @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..