Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Transactions (38%)
-
Website (25%)
-
Login (25%)
-
Mobile App (13%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website | |
| Edinburgh |
Transactions | |
| Ealing |
Website | |
| London |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
🤔J🤷
(@jameseonline) reported
@RBS_Help How much information etc do you realistically need from me would be my point, like I said been with you and NatWest a very long time, I'm not brand new, other banks dont require a selfie for nicknames, you already have my fingerprint to login
-
JustJess✌🏽
(@JD90xx) reported
@NatWest_Help I have tried opening accounts for my two daughters age 12 and 15. I have gone through the hooyou process and added my natwest bank details & their passports. We lost all birth certificates in a house fire a few years ago so can't provide these. Can you help?
-
tim cooper
(@herbeders) reported
@NatWest_Help international transfer made on 27 July. Still not arrived, every week…ring back in 5 working days…can I escalate please…yes, my supervisor will ring you…in 4 working days. No idea where the money is or if I will hear from the supervisor. Not good enough NatWest
-
UK Politics Live
(@UKPoliticsLive) reported
Suspect people would take NatWest’s plan a bit differently if NatWest wasn’t on a crusade to make it virtually impossible for disabled or old people to access their money via unique and incomprehensible ‘security’ features that can only be used by non-disabled teenagers
-
AmyLouise
(@Bratty_little94) reported
@ucas_online It's not the banks problem as I tried Barclays then NatWest and had the same problem with both
-
John Elah
(@elah_john) reported
@toadmeister WHAT THE ABSOLUTE ****!!??? Is this true? If so the government needs to stop this as NatWest is still owned in part (48%) by the state i.e. the British taxpayer.Many of whom are customers who NatWest has shafted through high borrowing rates,low deposit rates,& lost share capital!
-
🇺🇦🐄Les Vaches...🐄🏳️🌈
(@CheerfulNemesis) reported
@SVPhillimore @MailOnline How about you have a look and see what the NatWest website says vs what the Daily Heil says?
-
KT
(@KateM121211) reported
@Celestite66 @Crypto16942596 @zoeharcombe We had exactly the same problem with NatWest - took days and endless numbers of phone calls to get sorted 🤬
-
Rufio
(@rjp260) reported
Called Nat West and used call back service as busy and got call back 17 minutes later to be told lines busy! @natwest @goingroundincircles
-
Tara Lindstedt
(@tara_lindstedt) reported
@kingofchezo_WBA @NatWestBusiness Impossible to call a NatWest branch! All numbers get diverted to the dumb BOT! Had a call from Swiss Cottage Branch but can’t contact them back!
-
Rebel in retirement
(@Rebel_retired) reported
In Trans News (Telegraph Business)- NatWest (which closes branches; tells you your call is important but doesn’t answer; & hates spending money on customer service) will now pay for hormone treatment for trans-staff members. “…for a new loan, press 8, for transitioning, press 9”
-
Adele
(@AdeleMowat) reported
@LesStonehouse Relationship Manager for Natwest in Reading UK. Trying to sell stuff that people didn’t need to people who couldn’t afford it. It was awful. Thankfully got pregnant and left after a couple of months.
-
Peter Smith
(@sm10304827) reported
@Matildaisgreat @TeonaTeona89 @toadmeister The mechanism for helping people is ourselves, the government should help people who cannot. NatWest can use their money as they please while customers and shareholders can make their own minds up.
-
jammer Ⓥ 🏴☠️
(@findjamski) reported
@robertsessford1 @NatWest_Help Who knew NatWest had so many awful customers ...
-
Lozhinge
(@Lozhinge) reported
@MaizyDaizyZzzz If enough NatWest customers use the switch service to transfer to another bank, maybe the other High Street banks will get the message?
-
Aylsham Hatters
(@AlexBurnage) reported
@Prof_Umbongo I bank with Natwest and have been waiting for years for knee and hip operations. Wtf are you playing at. Worthy causes out there like child cancer , dementia etc. But you choose this. Consider my account shut you shower of virtue signalling woke *****
-
Charlotte Gill
(@CharlotteCGill) reported
Companies like NatWest could venture into discriminatory territory the more they create “inclusive” policies - like funding people’s medical treatment. They don’t seem to have any system for deciding what would make a treatment worthier than another. It’s all down to lobby groups
-
Binsey Poplar
(@Smegger3) reported
@alexbloodfire Gotta hand it to Stonewall and co: they really know how to shake down a client. #NatWest are so gullible to offer this windfall to a protection racket. They've been had. What a wunch of bankers.
-
Heather Jones
(@heatherjonescom) reported
NatWest bank is taking 20 working days to close an account. Why does it take so long?
-
Jonathan Curry
(@jpsc01) reported
@F15JCM @NatWestBusiness And I would rather not have to speak to Natwest Business. But I have an issue and their automated system it turns out it doesn't seem to work on a Mac and if you go IOS asks a series of questions and the says someone will be back in 3 hours time.
-
Miss Terry
(@MissTerisaur) reported
Formerly known as the Royal Bank of Scotland #NatWest almost brought down Britain's financial system in 2008 when it was bailed out by the government for £45bn after then-chancellor Alistair Darling was told it was within hours of running out of money.
-
Gail
(@Hennyhennies) reported
@gettagripfolks @mathano4 @SVPhillimore It's not all about money either, but attitudes - the problems menopausal women face are often ignored & many skilled older women end up leaving the workforce prematurely. I haven't seen NatWest doing a campaign on that
-
Emma Chivers
(@Emmaharris308) reported
@LloydsBank My husband and I were trying to buy a mattress. The payment wouldn't go through on his card. Then I tried our Lloyds joint account card, still wouldn't go through. In the end I had to use my NatWest account, no problem. Issue with payments today?
-
Bunce #bunce
(@notBloss) reported
@TrueNerth @anon_opin They won't collect things specifically designed and marketed to be collected, though. They will collect pointless **** like NatWest advertising pigs. Its all random.
-
Habla🤍
(@hablaxs) reported
@NatWest_Help I am experiencing issues with the NatWest website for a week now.I have turned 18 and I’m unable to access the online portal. I’ve also tried to call the number provided multiple times but I’m left on hold for hours .Is there anything you can help me with??
-
Ruth
(@Rooticles) reported
@AmazonHelp Hi Cara, I've already had three conversations with customer services who each time are telling me the issue is with Natwest, so I'm going around in circles. @NatWest_Help are also aware if this.
-
RaeRubyRae
(@RaeRubyRaeK) reported
@MartinSLewis Hi Mr Lewis, @NatWest_Help are forcing me & all their customers to have @TransUnion credit scoring on their account app, surely we should be allowed to opt out of this if we don’t want it? Any help appreciated. NatWest never asked my permission to share my info.
-
Ness
(@jibberjabberuk) reported
@HalifaxBank I've actually gone online this afternoon and opened an account with NatWest, got an account number & sort code and without an appointment went down with his birth certificate and it got validated by the first assistant I spoke to. It doesn't need to be so complicated.
-
Twitarian
(@Twitarian2) reported
@LBC You couldn’t make this **** up. Thank goodness I don’t bank with #natwest
-
Henrietta
(@Henriet06948348) reported
@hatpinwoman @Fr4nkie_Spence Natwest Are you going to fund other protected health issues of you employees? Surgery and treatment for disabled staff, IVF…. Otherwise you are promoting the needs of one small group.