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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (30%)
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Mobile App (30%)
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Website (20%)
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Login (20%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website | |
| Edinburgh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better taste and texture than shop bought tempeh
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Akian
(@AkianFluff) reported
Went to Greggs for a bacon roll, tried to pay and apparently NatWest is down, like ONLY NatWest I just want Greggs breakfast 😭
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Turner Little
(@turnerlittle) reported
@Natwest Your service is atrocious. I have complained but your service takes 48hrs to receive a response. This is unacceptable. Please can someone contact us urgently.
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Vote Against Tory Cuts
(@CutsVote) reported
@Shingle_beach @timloughton There's a NatWest on that road as well which isn't one of the ones listed by Tim so I'm assuming it's staying open. There is a real issues of banks pulling out of communities leaving people isolated and without service. This doesn't appear to be it on face value.
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pats i am
(@loobstery) reported
@AndrewKersley Jonathan Reynolds took a PA from NatWest that cost 15 grand ……. Hmmmmm how terrible
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Yasmin Carney
(@YasminCarney18) reported
Please respond. Your complaint team called and started asking for details which I had either already provided several times or information which only NatWest has access to. It was bizarre but not surprising. But the reason I pointing it out is that again you took me away
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Jonathon
(@TwoHammel) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in my picture
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Dr Kara #NotABystander 💙🍎
(@1pluseipi) reported
@CruseSupport Not my spouse but... @NatWest_Help asked for a signature from the deceased person to close a business account. 10 yrs later, the account is empty as they've taken the fees every year - now they will close it. It sounds like NatWest Business needs help from personal banking.
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Soulcold316 🇵🇸
(@Soulcold316) reported
Hello @NatWest_Help I had a horrible service at your hounslow high street branch today. Refused to help me transfer money to buy a new car because they were 40 minutes away from closing time.. I'm closing my current account tommorow.. #natwest #bank
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5B
(@718_sb) reported
@NatWest_Help worst service ever from NatWest. Do not recommend using the bank now after all these years. Phone people tell me to use the online messaging app, online chat tell me to call the phone number and a week later I have still gotten no where.
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Paul Reilly
(@PaulRei90248737) reported
@BitcoinNewsCom Had the same issue with Natwest "for my own safety" of course. I moved to Revolut which is much more crypto friendly.
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khalid hafeez
(@khalidh171) reported
Has the natwest system back up and running as its been down all day
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Kevin Johnson
(@KevRichJohnson) reported
@NatWest_Help Hmm 2nd call awful. Thinking of cancelling my switch into NatWest now. Shambles to be honest which I was not expecting!!!
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🏴Mikey🇬🇧
(@RockingMikey81) reported
@AskNationwideHe’s give me sort sort code to book there is no option to put that in Hi, I’m on my online bank and I’m trying to send money to a NatWest account. But when i put their 8 digt account number in this error comes up..please enter an account number in the Correct format
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better taste and texture than shop bought tempeh
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LousyTelly
(@LousyTelly) reported
That truly awful #Natwest advert. Irritating beyond words. How do those advertising agencies produce such bollocks. #InstantMute
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Iona MCIOB👷🏻♀️ 🍒⚪️
(@ionasurveyor) reported
Morning @NatWest_Help are your incoming payments down? Sent some money from my @BarclaysUKHelp account to my NatWest account last night but money still hasn’t landed?
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iwantthatnow
(@iwantthatnow) reported
@NatWestGroup Up until 6 months my 85-year-old mother (South Africa based) received her monthly pension on its due date. Despite flying to the UK, confirming her ID and address in Natwest Leeds she has NOT received her pension since Aug ‘22. This is appalling service.
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Chukwuebuka Ozoemena
(@bukkyzem) reported
@NatWest_Help Yes , I will definitely like it if you could look into this and provide some help. Would like to send a DM. I am so gutted. Discriminatory attitude from Natwest
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Andrew Glass
(@GlassAndrewR) reported
I am lucky it’s a public holiday so I can spend the whole day trying to sort out a problem with and caused by #natwest . It is totally surreal and defies any logic
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GideonPope
(@gideon_pope) reported
@ExpressGilo @rosaltmann When the economy finally collapses there will be a bank run. Bear in mind only in Britain does every institution has notices asking ppl not be agressive, then what will happen when there are 20,000 ppl outside Natwest unable to get their money. Shut then down beforehand.
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dfmalan
(@dfmalan) reported
@nsandihelp I have an existing NS&I account. Trying to buy Premium bonds fails repeatedly at payment stage - your web-site saying card-issuer declined. (but approved succesfully in Natwest app).
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BruisedBeatenBlack
(@BlackBruised) reported
@NatWest_Help @NatWestBusiness Team Natwest. Automation is not really the answer when someone is having a crisis. How do i speak to a real person that can take down as much of my personal information as they need to resolve my problem?
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steve pugh
(@stevepughcom) reported
@DanWritehead I spent a while hunting down the natwest magazines with the mike noble strip for garry leach , never had any of the pigs, even tho my bro was a nat west manager
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Dr Ben🏳️🌈🇪🇺
(@ben_hock) reported
Getting frustrated with my @NatWest_Help @NatWestGroup debit card not working in #France 50/50 success rate with transactions! Come on NatWest - even told you I was away for the week so no excuse!
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bumblebreeze
(@siberianpine) reported
[UK] On MSE today it says Natwest have opened up their 0% cards to new customers. If you are paying interests on unsecured debts please look into whether you could transfer them _for free_ and get the principal down over the 22/33 months instead of just servicing interest.
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Haley Bott
(@MRSHBOTT) reported
@BarclaysUKHelp @WilkinsonRob Wouldn’t have happened when we worked there Rob! Hope you got it sorted. Shocking service! Try NatWest. Never had any issues with our business banking
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Bastard of Brutish Empire/Youtube: @dukeclydebanks
(@PiggyMcPigface) reported
was £900 (!?) was emptied down to £20 at @NatWestGroup Bank in @warwickuni. As I had still cash from £600 pre-departure "allowance" left, I started using that; while at NatWest bank at #WarwickUniversity, again "customarily" I was "identified" when I had gone to ask for statement
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.
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Charles Bonus
(@JurgenPloppe) reported
@damekatydenise 👋 Little/ **** I have no bank account since I displayed my woman’s ********* in NatWest