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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (36%)
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Login (24%)
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Transactions (21%)
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Mobile App (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Hackney, Paignton, London, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Withdrawals | |
| Paignton |
Transactions | |
| London |
Transactions | |
| Trowbridge |
Website | |
| Kettering |
Transactions | |
| London |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy K Hollinshead
(@luckylucy78) reported
@mouthwaite @HSBC_UK Go to NatWest they call on the phone, video chat and in person. Been there for 40 years and not a problem getting hold of a human.
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Abdul M Muhammad
(@AbdulMMuhammad5) reported
Peace : Let Your patients know about Natwest Bank if they don't already and about what is happening to local Post Offices up and down the country.
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ParentChain I Support Boris! #BorisTheBoss
(@parentchain) reported
@Wouldbescouse @uk_sf_writer @NatWest_Help I agree! There were two NatWest banks that shut down near me. The closest is now 4 miles away and I have to pay a car park. Car park is expensive. Within 10 minutes of arrival it goes over £1.
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Jo Brydon
(@jobrydon) reported
Sorry to all the people who followed me for history stuff, but this is probably going to turn into a "why can't natwest do this one thing right" account until they finally fix it. I've only been trying to sort this out since 2016, so shouldn't be too much longer, right?
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Auberon Ashbrooke
(@Auberon_A) reported
@curlywiggins @NatWest_Int TY, It is a poor day, hoping Sand St has space pm. One of those days. Left my wallet in La Braye. Son at uni in mainland sent Whatsapp 5 mins ago, asking why someone has ordered him women's clothes. Wife can deal with this; certainly not me. Next problem; how long wait in NATWEST
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Sam
(@Samuelthesaint) reported
@NatWest_Help hi NatWest your app doesn't seem to be working?
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stevo_08
(@stevo_0151) reported
@NatWestBusiness @ITV @AlisonHammond DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE
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Deborah Healey 🌸
(@Latics) reported
@NatWest Please can somebody help me with a Child Trust Fund account. 20 hours in total so far, on hold. Nobody is answering the helpline number. Please help.
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Amy
(@amy_biggs1) reported
@NatWest_Help I applied to change my current account to a joint account and have had my id check come back 4 times on digidocs even though I’m already a NatWest customer. Can someone help as it’s been 4 weeks since my application and I urgently need the account to be joint?
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ANGELA MCMENAMIN
(@ANGELAMCMENAM11) reported
@NatWest_Help my daughter turned 18 recently and we are having a terrible time trying to get through to NatWest to take control of trust fund! Online portal won’t register, nobody answers phone, been on hold for over hr with still no answer! No answer with online chat either!
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els 🖤
(@ella_andsharks) reported
anyone else with natwest getting calls every 4-6 months asking them if they want to sit down over zoom and have a chat about their products etc, **** off i’ve said no 3 times now why are you still trying
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MissG
(@MrsGrumpyDuck1) reported
Gotta give it to Natwest - their fraud team are on it. Within minutes of notifying me there was suspicious activity on my card, they issue a full refund and new card. Coulda been a completely different day today
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Truffles 🇬🇪🇲🇺
(@wine_oasis) reported
NatWest is to close 21 branches & RBS is to shut 11 amid a customer shift to mobile banking - as 12 jobs will be lost with the majority of staff having to relocate The banking giant has confirmed the sites, the majority of which are in England, will be closing
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NotesBytes
(@NotesBytes) reported
Customers withdrawing to NatWest and RBS accounts are now advised to make sure their account is open at all times. This is due to the group shutting down accounts.
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Economy still tight
(@UnoThemOnes) reported
NatWest really blocked my card because of £27 I dunno these peoples problem
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Silverback_werewoof
(@werewoof13) reported
**** natwest **** everyone who works at natwest I finally found the ***** to call in and ask what's going on with my vanished money, it was fine until I mentioned I'm homeless and asked if there's anything I can do to get that back and the absolute ****** hung up on me
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Mr winter
(@stuwin50) reported
Why is Natwest service down today ?? No explanation on front page on both their Web and mobile page!
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Geo Smith
(@JGS1993) reported
@cineworld hi, I have NatWest vouchers for tickets but cannot find where to use them on the website as it seems the website is updated vs @NatWest_Help instructions.
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h3.
(@h3_extrachars) reported
@alistairmilne NatWest is literally down for maintenance for several hours most nights & you can't access your accounts / do any transfers
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Jimmy Cowin🏴🏴🇮🇪🇪🇺
(@JimCowin) reported
@davieclegg Babcock the new bogeyman on the block now that RBS has been renamed NatWest.
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Katie Gibson
(@KatieGi44722777) reported
@NatWest_Help yes but i have registered etc but it will not upload bank details on there says error, the natwest have sent a letter off with all info and signed info and i received a letter saying my bank details are not allowed to be used. i’m so angry
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Kmk42
(@Kmk4287) reported
@OneOf15percent @SkyNews @NatWest Or working people!
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Izzy
(@Izzy60778550) reported
@NatWest is it possible now that you have closed local branches, so we have to drive to a branch speak with someone.The 2 counters @ open branch are staffed!Oh &person who deigned to help doesn’t make me & my daughter feel like crap for wanting to speak to someone! NatWestWoking!
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Ang
(@Ang106Angela) reported
@NatWestGroup my daughter turned 18 recently and we are having a terrible time trying to get through to NatWest to take control of trust fund! Online portal won’t register, nobody answers phone, been on hold for over hr with still no answer! No answer with online chat either!
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Mark Brown
(@pbsteeds) reported
Why is online banking still down #Natwest? @NatWest_Help
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haley rolfe
(@rolfe_haley) reported
@brightonsnapper @MailOnline Surprise surprise. This really doesn’t help those who are disabled and vulnerable. The #NatWest bus doesn’t always get to #storrington. If your paid by cheque you HAVE to take it in to a bank or bus to get it accepted.
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Ang
(@Ang106Angela) reported
@NatWest_Help hi, my daughter turned 18 recently and we are having a terrible time trying to get through to NatWest to take control of trust fund! Online portal won’t register, nobody answers phone, been on hold for over hr with still no answer! No answer with online chat either!
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it's Th3 Journ3y-man
(@elhombredeviaje) reported
Essentially they did the same thing to me twice whilst out of the country. First time I got half reimbursed. The second time I told them to go **** themselves I'd never set foot in another natwest again. The ironic thing I now earn in crypto rewards a week than whst those bank
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HH
(@HookdHomes) reported
@NatWest_Help hi, you've taken my mortgage payment out twice today (somehow). How do I get this sorted? The NatWest website is less than useless. Cheers, Ben.
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Silverback_werewoof
(@werewoof13) reported
I'm getting sick of natwest ngl, it's happened a few times now where I've transferred from my savings account to my current account and the money has ******* vanished Literally all the money I have left for the month, I asked customer support and they just said 'we can see it-