NatWest down? Current status and problems
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Login (30%)
- Website (28%)
- Transactions (21%)
- Mobile App (15%)
- Transfer (4%)
- Withdrawals (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Burry Port
|
Website | 3 days ago |
|
Westminster Abbey
|
Website | 5 days ago |
|
Chard
|
Mobile App | 6 days ago |
|
Chard
|
Mobile App | 7 days ago |
|
Reading
|
Login | 7 days ago |
|
Bromley
|
Login | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Wormwold (@Wormwold) reported@NatWest_Help does approval in app actually work? Eveytime I go back to purchase website there's a technical issue.Whilst I've got my current account with Natwest I'm now doing all my online purchases with another bank - no problem with them....
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上海包养南京包养杭州包养 (@DonnaJFarmer) reportedCustomers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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Crowby (@iCrowby) reported@TwigWigToys I was in Barclays Supersavers, joined in 1983, comparatively **** offering compared to Midlands and NatWest, I had buyers remorse very quickly
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北京线下 (@NormanB47489009) reportedCustomers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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Chloe Timms (@clotimms) reportedHaving an absolute nightmare with @audibleuk today. They keep declining my card saying it's @NatWest_Help's problem but Natwest say it's Audible's problem. I just want to buy some audiobooks in the sale!! 😭
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Coutts (@CouttsandCo) reportedFloods have been devastating Pakistan, leaving millions in need of urgent help. Donate to @decappeal through this link & as part of NatWest group we'll match what you give up to a total of £100K until 31st December 2022 or until the £100K has been used #PakistanFloodsAppeal
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Charlotte Morgan (@MorganBroadcast) reported@NatWest_Help @sachinkureishi NatWest - please rectify what sounds like an equally terribly unfair decision! Time to support customers not blame them. Please reopen and reconsider.
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Not Me but could be Richard (@rde_pwt) reported@NatWest_Help On 1 August I phoned NatWest as I needed to change my address and as a a credit card only customer couldn't do this online or in the app. Over a month later my old address is still showing. Not impressed
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Bazzer (@BarryHallett3) reported@Richard_D_E @NatWest @HSBC_UK We have had a nightmare getting accounts we can relate to ,and the boys understand,absolutely no help available.
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Sammie Peers✌️ (@SammiePeers) reported@seetickets trying to book my Kendal Calling ticket and it keeps saying I need to add card number, I am trying to use a NatWest Mastercard? Any ideas/ help? 🎉
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E. J. Gill😷💙😷💉 (@suzycoos) reportedSo a new phone last week meant logging in new passwords & redoing loads of stuff& I mean loads to get access to anything. No such luck with @NatWest bank. Nothing would work on new phone, had to get new code which takes three days or more in post. 1/2
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Rayhaan (@Cricket_Savant) reported@NotTheDarkBlade @dedhfutya @techsaturation 69 in Natwest final, 139 vs Aus in Aus, 107 vs Pak in Karachi chasing 287, test hundred in Pak when India were 7 down for 150 smth.
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Paul Armstrong (@p_armstrong57) reported@NatWest_Help I am at a loss now how to progress.....this bank is becoming a joke......NatWest, help me please to spend the money I am entitled to spend !
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𝑲𝑰𝑬𝑹𝑨𝑵 (@itskieranrhodes) reportedI have been a NatWest customer since I was 17yrs of age. I asked for help, guidance and support and all your advisor tried to do is fob me off to apply for a loan, taking in mind I literally said I didn’t want to do that on the call many times he was was quite frankly not…
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Gg the uncomfortable truth (@GarethJ94313149) reported@NatWest_Help so NatWest tells you they gave unblocked your transfers co of suspicious activity sendibg to myself but still it resolved oaftee 6 hours with customer service
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posh paper fancy glue (@harryncking) reported@Airbnb_uk your app and website won’t process any card payments. Called NatWest and they say the error is on your side of the transaction please help
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北京线下 (@NormanB47489009) reportedCustomers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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𝑲𝑰𝑬𝑹𝑨𝑵 (@itskieranrhodes) reportedFor a loan that’ll in the long term not help me out at all and in fact create further struggles for myself. This is the 2nd time in the past 12 months NatWest have given me absolute terrible service. Whatever you do, don’t go to NatWest asking for help, you’ll be told to apply
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Deal Wargamer (@DealWargames) reportedSo to activate my online banking with NatWest I need my customer number… which I can’t get until I set up online banking… which I can’t do without my customer number… which I can’t get until I set up online banking… which I can’t do without my customer number…
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naseem aslam (@draslamnaseem) reported@NatWestBusiness Rubbish business banking by natwest. I have 2 business accounts but they put my 1 account on hold more than 8 weeks now. Complained 5 times but no response Customer service is absolutely nightmare
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William Harbour (@billat_foxhill) reported@AngusCampbell5 @JamesDelingpole There is a local wag in Faversham who suggested Sheps would take over a empty shop to count all the cash after the Hop Festival, But seriously, NatWest, Barclays and Lloyds have all shut down this year so traders will have to go miles to a bank
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Liam (@Biggy_316) reported@NatWest_Help very disappointed with the lack of access to someone on the fraud team. My accounts were locked this morning due to suspicious activity. Fully understand why these precautions are in place but calls and chat to natwest have proved frustrating and futile.
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AnaD🇬🇧 (@AnaDJ888) reported@AnimalMagic13 @GBNEWS NatWest,Leilani confirmed. I never had any issues with Barclays.
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Yellowman71 (@Yellowman71) reported@NatWest_Help dear NatWest. I am currently with a different bank but I am looking to move to a bank which offers premier service (black) I want to speak to someone about the benefits of doing so with NatWest and the worry of transferring all the DD
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Richard Robbins (@Richard94509154) reported@NatWest_Help NatWest advertise that they offer Executor Accounts. I've been trying to open one since mid-July and still have not got access... extremely frustrating at a difficult time! Suggest you look elsewhere if you need one.
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🏳🌈 Frank 🇪🇺 🇺🇦 (@ChillaxBcn) reported@englishmaninBX Try NatWest. They haven't closed down my account and I'm not even British.
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Martyn Wooles 🏴 (@martyn_wooles) reported@NatWest online banking, utter garbage, banked with you for 32 years, if I could be arsed, would move to HSBC tmrw.
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clareknowles (@clareknowles1) reported from Sunderland, England@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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Emma 📚🏳️🌈💗 (booktwt) (@emreadsthebooks) reported@clotimms No other ideas, sorry, hope Natwest can help you!
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Stephen Lofthouse (@SPLofthouse) reported@NatWest just sent promotional email to let me know that if I was a new customer, rather than one of 30 years, I would get better terms.