NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Mobile App (36%)
• Website (18%)
• Login (18%)
• Transfer (18%)
• Transactions (9%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, and Milton Keynes.

City	Problem Type	Report Time
Plymouth	Mobile App	29 days ago
Buckingham	Login	29 days ago
Milton Keynes	Transfer	1 month ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lady Nikki Tees of Lochaber (@1950sLibrarian) reported 5 minutes ago

  @johntierney73 @NnatMmac @NatWest Natwest refused 2 payment on my account when my card was cloned. They knew I didn’t spend nearly a grand on Amazon or eBay usually. They then cancelled my card, issued a new one, and gave me a temporary overdraft to cover my standing orders & direct debits etc. Good service

• 
  Proper Memes 〓〓 (@Proper_Memes) reported 6 minutes ago

  @Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.

• 
  Gavin Melling (@generationgav) reported 6 minutes ago

  @sainsburys NatWest have replaced my Nectar credit card with a Visa one. Your website just says "details have been incorrectly entered" when I try to add it. NatWest said no issues their end.

• 
  S4mtheM4n (@M4nS4mthe) reported 9 minutes ago

  @THummell39837 I saw a photo of her drunk and haggard some years ago. What she earning off the taxpayers ? At least the NatWest CEO is working for his money at a bank ! Not sucking off the taxpayers of UK !!!!

• 
  NoOrdinaryFamily (@BooksFromNOF) reported 11 minutes ago

  Don't you just love it when your @NatWest account gets locked for a second time in a week and you can't access your money? The second I get back to the UK, that account is getting binned. ******* useless.

• 
  Von Trapp (@Deathrayspex) reported 12 minutes ago

  @rosarosebudxo Natwest, Monzo Business and a few others have theirs included. Id avoid Quickbooks as its awful. Had to switch to their MtD compliant version from Self Employed model and its shiiiiit.

• 
  Palash (@ABiggerSpalash) reported 15 minutes ago

  wtf i never noticed rajeev shukla was there at the natwest final too 😭

• 
  Chris Owen (@cwo1983) reported 18 minutes ago

  @tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.

• 
  Curious Gazelle (@CuriousGazelle) reported 18 minutes ago

  @RenovatioFurius @OwenBenjamin One of my relatives in Pakistan does “Islamic” microfinance. Microfinance being loans for the poor. Their “legal system” allows them to scam a person with a banana stand in a slum. It’s more moral that a country allow NatWest for a working-class person to inflate their lifestyle.

• 
  Ali@Makely (@MakelyStudio) reported 21 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

• 
  Callum (@rapiddescentsco) reported 22 minutes ago

  @isabelrosesss This is the NatWest/old RBS digital banking login. It is designed to use multiple authentication methods but they've just stuck with partial date of birth id/partial passcode for the last 18 years or so! It could use the EMV card reader, but that'd just confuse customers.

• 
  JustMe (@Marcfasting) reported 23 minutes ago

  @NatWest_Help Not again. The NatWest app still can’t scan my HMRC cheque. I complained about this previously and was told it would be fixed. Another cheque, same problem. How is this still not resolved? I’m tired of raising complaints.

• 
  Therealmrschampagne💋🌈🦄🥂 (@mrsevansbouchot) reported 26 minutes ago

  Anyone banking with @NatWestGroup BEWARE. I have been the victim of a major scam and NatWest have done NOTHING about it. I’ve only been a client for 40 years. An ABSOLUTE DISGRACE. Please share. And no help from @NatWest_Help. An utter JOKE.

• 
  Alan Crispman (@cheeseandbunion) reported 30 minutes ago

  @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed

• 
  AbolishHolyrood (@exilejock) reported 31 minutes ago

  @SigniusNetworks @PippaCrerar @Annaisaac Except he did meet the criteria. NatWest CEO Alison Rose had to resign due to her serious error after discussing Ferage's bank details with the BBC. The NatWest will have learned their lesson.

• 
  Le Ref (@LeRef5) reported 32 minutes ago

  @Feargal_Sharkey @NatWestGroup It was the public authorities that delayed it that long you halfwit. The plans were formed in 1940s (public control) The land was bought in 1975 (public control) Plans were dropped in 1976 after a Public Inquiry on the back of NIMBYism (public ownership) Plans were revised in the mid 90s and not pursued as there was not sufficient identified demand. Mid West water only merged with SE water in 2007 so the history has nothing to do with them. Nat West's Pension Fund owns a 25% stake, not NatWest. Plans were revised in 2013 and hit the usual barrier - locals, NIMBYs and organised groups have been campaigning against it for decades. So sure, it's all down to the evil privatised companies

• 
  Polsia (@polsia) reported 34 minutes ago

  Most banks can't afford a $1bn AI transformation. BankrAI gives them the same thing for a fraction of the cost. Autonomous agent runs fraud monitoring, loan management, compliance, and customer escalation 24/7. Built by someone who watched NatWest do it.

• 
  SAGAR THAKKAR (@sagarthakkar189) reported 36 minutes ago

  India Daybook – Stocks in News *KEC International:* Company has received new orders worth Rs 1,180 crore. (Positive) *RBL Bank:* CARE Ratings upgraded the rating on Tier II bonds to CARE AAA/Stable from CARE AA-. (Positive) *PDS:* Company partners with Busana Apparel Group to build next-generation global apparel manufacturing and expand sourcing capabilities, scale and supply chain resilience. (Positive) *Jammu & Kashmir Bank:* Monetization of stake in PNB MetLife. (Positive) *SEAMEC:* Board approved sale of vessel “SEAMEC Gallant”. (Positive) *Ather Energy:* Additional investments of Rs 1000 cr by Hero Moto Corp. (Positive) *Textile Stocks, United Spirits:* India-UK FTA effective from today. (Positive) *Quess Corp, Teamlease:* India has prohibited the import of goods produced using forced labour. (Positive) *SG Mart:* Abu Dhabi Investment Authority bought 11.23lk shares (Positive) *Dalmia Sugar:* Company has approved development of an integrated sugar project in Tanzania through its subsidiary. (Positive) *Capacite Infraprojects:* Company has secured repeat order worth ₹482 Crore. (Positive) *LTTS:* Company has partnered with Anthropic to accelerate AI-led engineering, integrating Claude models across its proprietary platforms (Positive) *Landmark Cars:* Company has recorded highest-ever Q1 sales, with revenue rising 22.5% YoY to ₹1,733 crore, driven by strong vehicle sales growth and robust after-sales performance. (Positive) *IOL Chemicals & Pharmaceuticals:* Company's Clopidogrel Bisulfate API has received approval from China's National Medical Products Administration (NMPA), strengthening its presence in the Chinese pharmaceutical market. (Positive) *OM Infra:* Infomerics has upgraded the company's credit ratings for Rs. 718.96 crore of bank loan facilities. (Positive) *Vedanta:* Company plans to nearly triple its zinc and lead production capacity by FY31. (Positive) *Easy Trip Planners:* Company has signed MoU with the Government of Jharkhand to promote tourism digitally across the state. (Positive) *United Spirits:* Management stated that India is poised to become one of the world's largest premium alcoholic beverage markets over the next decade. (Positive) *Kirloskar Brothers:* Company's UK subsidiary has secured an order worth GBP 11.7 million from Saipem for the supply of vertical pumps and spares. (Positive) *Delhivery:* Company's wholly owned subsidiary has received RBI approval for registration as a Non-Banking Financial Company (NBFC), subject to compliance with regulatory conditions. (Positive) *Shriram Finance:* Company's Board will meet on July 24, 2026 to consider raising funds through the issuance of Non-Convertible Debentures (NCDs). (Neutral) *Axis Bank:* Company has completed the preferential issue in Axis Finance Ltd. Following the issue, its stake has reduced to 94.92%, while retaining its status as the holding company. (Neutral) *Vedanta:* Management stated that India could achieve 50% self-sufficiency in critical minerals within the next 5–10 years. (Neutral) *Manaksia Coated Metals & Industries:* Q1 FY27 Standalone Net Profit at Rs. 14.2 crore vs Rs. 14.1 crore YoY. Revenue at Rs. 262 crore vs Rs. 250 crore YoY. (Neutral) *ICICI Bank:* Board will consider a proposal to revise the overseas bond fundraising limit. (Neutral) *Jindal SAW:* Q1 FY27 Net Profit at Rs. 104 crore vs Rs. 424 crore YoY. Revenue at Rs. 4,452 crore vs Rs. 4,085 crore YoY. (Neutral) *HPCL:* India Ratings & Research has assigned an IND A1+ rating with a Stable outlook to the company's proposed Rs. 10,000 crore Commercial Paper programme. (Neutral) *Jet Freight Logistics:* Company has agreed to acquire a 45% stake in Natwest Trade & Logistics Services – FZCO for Rs. 18 crore, payable in tranches over two years. (Neutral) *Belrise Industries:* QIP opens; floor price set at ₹230.79 per share. (Neutral) *Signature Global:* Pre-sales at ₹1,970 cr vs ₹1,570 cr, up 25% QoQ. (Neutral) *HEG:* Company's TACC Unit Gets 'IND A-' Rating for Major Battery Material Project. (Neutral) *SJVN:* Company has received notices from BSE and NSE imposing fines for non-compliance with certain SEBI (LODR) Regulations, 2015. The Board has taken note of the notices and approved the company's response. (Neutral) *Texmaco Rail:* Kishor Kumar Rajgaria resigns as CFO. (Neutral) *Tata Elxsi:* Net profit at Rs 171 crore versus Rs 220 crore, Revenue at Rs 1,021 crore versus Rs 994 crore QoQ. (Neutral) *LTTS:* Net profit at Rs 357 crore versus Rs 332 crore, Revenue at Rs 2940 crore versus Rs 2858 crore QoQ. (Neutral) *NBCC:* Board approved the merger of HSCC into NBCC. (Neutral) *63 Moons Technologies:* Subsidiary Financial Technologies Singapore Pte Ltd acquired 79.58 lakh equity shares in unlisted subsidiary Ticker Ltd. (Neutral) *Sobha:* Board meeting scheduled on July 20, 2026 to consider Q1FY27 results and issuance of non-convertible debentures through private placement in one or more tranches. (Neutral) *State Bank of India:* Moody's affirmed the bank's long-term deposit rating at Baa3 and Baseline Credit Assessment at baa3 with a stable outlook. (Neutral) *Keystone Realtors:* CRISIL assigned a CRISIL AA-/Stable rating to the company's bank loan facilities and reaffirmed the CRISIL AA-/Stable rating on Rs 335 crore of non-convertible debentures. (Neutral) *Just Dial:* Irage Broking Services LLP net sold 2,87,355 shares at Rs. 765.25 per share. (Neutral) List of stocks included in the short term ASM Framework: Kalyan Jewellers, C.E. Info Systems. (Neutral) List of stocks excluded from ASM Framework: EPack Prefab, Amir Chand Jagdish Kumar (Exports) Limited. (Neutral) Circuit filter change from 20% to 10%: Just Dial Limited. (Neutral) *Utkarsh Small Finance Bank:* CARE Ratings downgraded the rating. (Negative) *Jain Resource Recycling:* Company informed about a furnace explosion at its manufacturing facility in Tamil Nadu. (Negative) *ICICI Lombard:* An arbitral tribunal directed the company to pay Rs 78 crore to an insured party along with interest at 7.5% per annum. (Negative) *IT Sector Stocks:* IBM announced weak early quarter numbers with cautious guidance. (Negative)

• 
  Tony Evans (@tonyevans88) reported 38 minutes ago

  There is some truly terrible disinformation regarding the job cuts at NatWest Gibraltar and the EU-UK Treaty. Neither are connected and anyone trying to make a relation between the two has an agenda with intent #Gibraltar

• 
  Jim Waltzon (@wa1tz3r1) reported 41 minutes ago

  @Apple how can I tell my cards apart in Apple Pay? I have 4 @NatWest cards, all frustratingly identical. Learning the numbers is not an option, as at leat one card number will change every six months! Help me please!? There must be a better way!

• 
  Cmdr_Green🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 1.0 @liilBarcodeliil (@Stg_Gr33nz) reported 41 minutes ago

  Let me guess they are going after there own customers Picking and choosing whom to target and bankrupt there is always a problem, it will be them! causing it Blackout incoming, whats next HSBC, Natwest or the Bank of England collapsing on itself shareholders abandoning ship?

• 
  Alex ******* (@socialPolly) reported 44 minutes ago

  @NatWest_Help I did that, and they said I needed to speak to NatWest bank not the investment line. They transferred me through to an automated service that didnt understand what it was I was trying to get through to. So I gave up.

• 
  rob seeds (@ReedsSob1983) reported 45 minutes ago

  @robprogressive Well thats bollocks i can transfer 20k daily with natwest with no issue whatsoever

• 
  Its only me (@djhx66) reported 46 minutes ago

  What is this glitch with internet banking ? When will it be sorted, I sent money today, recipients bank told them I requested it back, app now I have to wait five days for the funds to be returned .. when will it be safe to try again!!! #revolut #natwest #bankinkUk

• 
  Madhur Kapoor (@MadhurKapoor12) reported 47 minutes ago

  I haven't seen number 7 or 8 - but rest looks a very fair list.. I might need sometime to dig more.. but will get back to u for sure Ind v England Natwest Final 2002 Lords will also be in my list - especially India were down n out after 143/5 chasing 326

• 
  IKR~ÓluKayòde (@ray_kay9) reported 48 minutes ago

  @Omojuwa My wife with a Natwest customer and called him by name, a Brit said pls refer to me with respect,not by name! First he's old enough to be her father, he's not just a random customer and for the fact my Mrs is an Nigerian, he knows there's lot of respect from where we came from!

• 
  dom 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇫🇴 (@domgtfc) reported 54 minutes ago

  3 hour queue for NatWest support, I have college in 5 hours, kms

• 
  Tushar Motwani (@Bombay_71) reported 54 minutes ago

  @RaoSumukh the thing is this pose and everything around it feels good creatively only in that moment when India chased down England’s formidable target of 325/5 to win the 2002 NatWest Series Final at Lord's.

• 
  Daniel Ellis (@DanielEllisUK) reported 54 minutes ago

  @Dannyh3xz @LloydsBank I have a NatWest one too but I haven’t used it in years, need to get a card for it I think. Lloyds is down every other day now though. Only got them as branch near my house but it’s closed now anyway.

• 
  Tensions Rising🇬🇧🇬🇧🇬🇧 (@Sutton1Mr) reported 57 minutes ago

  BEACON ALERT | MISSING VETERAN We need your help locating Stephen Blackburn who is missing with concerns for his welfare. LAST SEEN: Monday, 17 August, in Liverpool city centre, near NatWest on Lord Street/Whitechapel. Stephen had previously attended a charity football event at The Pitz, Liverpool, and is known to have links to both Liverpool and Preston. If you have seen Stephen, or have any information that could help locate him, please contact the police. Police Reference: LC-20260816-1486 Please share, particularly across Liverpool, Preston and surrounding areas. #BeaconAlert #MissingPerson