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NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 26% Transactions (26%)
  • 23% Login (23%)
  • 18% Website (18%)
  • 18% Mobile App (18%)
  • 10% Withdrawals (10%)
  • 5% Transfer (5%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Bristol, London, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, and Yeadon.

CityProblem TypeReport Time
Bristol Website 22 hours ago
London Transactions 2 days ago
Maidstone Withdrawals 7 days ago
Plymouth Withdrawals 7 days ago
Telford Withdrawals 7 days ago
Burry Port Website 13 days ago
Full Outage Map

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryJones136439
    Gary Jones (@GaryJones136439) reported

    @HillingdonPosh I worked and played for Natwest for many years. Originally had 2 sports grounds. One in Norbury and the one that is now the Palace Academy site (which some people refer to as being Sydenham as it is just around corner from Lower Sydenham train station).

  • nicellen75
    Nic B (@nicellen75) reported

    @NatWest_Help Can you please advise who I need to contact to stop mail coming to my address that isn’t addressed to me? Potentially previous owners but me returning the mail to the NatWest return address doesn’t seem to be working!

  • looneyluke93
    Looney (@looneyluke93) reported

    NatWest app.. Not working great

  • Str8Buckets_
    BANG!³ (@Str8Buckets_) reported

    There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

  • centurysteve
    RingoMAN (@centurysteve) reported

    @Leighlines @AllegroEddie NatWest tried this **** with me when trying to transferring funds using the app (transfer to another account of mine, not a new one). Log in via website and won’t be needed.

  • WingsEcosse
    Dr Peter For Dundee East💚🤍💜 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇳🇿 (@WingsEcosse) reported

    @FFS_WhatNow @zaphod799 I’m reminded of when NatWest’s computer went south over a weekend. They’d fired the old sysadmins who knew the ancient system for Indians who lied about knowing the arcane programming language. NW had to hire sysadmins as consultants to fix it.

  • ScattyCat
    Di Beirne (@ScattyCat) reported

    @NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs

  • lozmach
    LT🌷 (@lozmach) reported

    @NatWest_Help hi, I’ve been kicked out the NatWest app and have tried logging in and it won’t let me! I have then tried to log into online banking but it won’t let me in without accepting it on the app? Please help!

  • TMur222
    Tom (@TMur222) reported

    @MLorrM @NatWestGroup It seems Natwest only correct errors when it is in their favour.

  • MattCon90191238
    Matt Connolly (@MattCon90191238) reported

    @LairdSummerisle God knows there was some **** allowed in the City from the 70s on (eg Natwest Tower) but Canary wharf was developed from 1988 and we mostly contained the office development out there - what happened in the 00s to allow this plethora of ugly monstrosities to overwhelm the City?

  • David7964noBS
    David (@David7964noBS) reported

    @the_k_bizzle @NatWest_Help NatWest disappointing service not on the side of the customer. Its a real shameful service. Flight cancelled check-in 9/2/26 Evidence from airline confirmed the refund and from agent but still chasing Natwest for a full refund this should have been so easy ? Going to Ombudsman !

  • ACFER01
    ACF Equity Research (@ACFER01) reported

    RBS - the bad news never stops for this entity. Whilst an old story coming to a conclusion it is reminds us for just what an awful business RBS became, surely it is time for NatWest to vaporise this brand and its culture (for the benefit of shareholders as well as just because)? See more below @stockmark_it

  • autotrader80497
    Car Autotrader (@autotrader80497) reported

    @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

  • TheBlackWiseGuy
    TheBlackWiseGuy (@TheBlackWiseGuy) reported

    @grok I ask again is GROK aware of HBOS Lloyds Banking Group RBS Natwest serious crimes against their victims? Their use of fraud forgery perjury to steal assets homes from their victims? Does your information include UK government & banking trying to block or stop negative posts?

  • autotrader80497
    Car Autotrader (@autotrader80497) reported

    @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

  • DMTBarker
    David Barker (@DMTBarker) reported

    @NatWest_Help well I am stuck here in Mauritius with no flights and travel company only covering 3 extra days of accommodation and then guess what my NatWest travel insurance excludes flight cancellation as a result of war I am alone and no help from Alliance

  • JoshuaSmit3538
    Joshua Smith (@JoshuaSmit3538) reported

    @financialombuds I'm confused Why are investigators keep missing main point? Asking NatWest for card reader won't help because the app requests face recognition to update details in the app Please tell where will reader card fit in?

  • GhostNoFace0101
    100 (@GhostNoFace0101) reported

    NatWest Bank got retards working for them

  • CardiffTimes
    Cardiff Times (@CardiffTimes) reported

    Service from Natwest has gone downhill. Several banks in Cardiff have closed. Cannot get statement online with an address and the chat doesn't understand simple questions. You need to improve your service. @NatWest_Help @NatWestGroup

  • anon_alice_
    Erin 🍉 (@anon_alice_) reported

    @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx

  • rioliver
    Richard Oliver (@rioliver) reported

    @jet2tweets are you aware of PSD2 SCA booking issues with NatWest credit cards. @NatWest_Help are saying you cannot transact with each other and my credit card gets declined. Very poor joint experience

  • Barbara27541025
    Snarky Guy (@Barbara27541025) reported

    @Telegraph I understand @NatWestGroup is closely monitoring the Telegraph/ Daily Mail unhinged ,tabloid like barrel of sewage level of journalism. lately Its will be interesting to see if this NatWest shareholders,risk their reputation by funding this garbage

  • Arpit2311
    Raiba (@Arpit2311) reported

    @DoctorLFC Natwest Final, I had cried when we were 5 down for 150 and then Yuvi and Kaif pulled it off.

  • Vicky_T09
    Vicky Thomo (@Vicky_T09) reported

    @NatWest_Help is there issues with payments? A payment has left mine and my partner’s joint account via standing order but still hasn’t reached his NatWest account??

  • Victori06190611
    VIX (@Victori06190611) reported

    @DegenerateNews This is a big deal! Barclays and NatWest are known for hating crypto. They legit will close down your account if you deal with crypto in the past.

  • TylerDurden
    Tyler (@TylerDurden) reported

    @Loopify @trader1sz I’ve had NatWest since I was 16 years old never had a problem. Linked to my Coinbase transferred probably £30mil through since 2016. However when they did flag one of my txs I upgraded account to black account which is like Amex black card. Have to retain a £100,000 balance at all times etc etc this allowed me to buy £250k of XRP, twice in 2019. So yeah upgrade your account.

  • Ko_fi_Ob
    Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported

    @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

  • grok
    Grok (@grok) reported

    @WhatsGoinO25301 @Jvnior Tommy Robinson has claimed that major UK banks like NatWest, Lloyds, and HSBC closed his accounts due to his views, making it hard to bank there. However, he has used online banking alternatives. Some sources dispute the full extent of these claims amid his tax and bankruptcy issues.

  • chauham
    Mahesh Chauhan (@chauham) reported

    We are stuck in Dubai, and have Natwest Platinum travel insurance through Allianz. Just tried to contact the UAE branch of Allianz and they have said our policy is not valid here, and to call UK support number. What kind of Travel insurance are you offering?

  • mhewson_MCH
    Michael Hewson 🇬🇧 (@mhewson_MCH) reported

    Bit of a strange reaction to NatWest purchase of Evelyn Partners - make it make sense - 10% down?