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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (31%)
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Website (25%)
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Mobile App (25%)
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Login (19%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Mitcham, Norwich, Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| Norwich |
Mobile App | |
| Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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stevo_08
(@stevo_0151) reported
@NatWest_Help don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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Kiana Alavi
(@Kianavi) reported
.@JetBlue do you not accept certain payments (e.g. Natwest in the UK)? I've tried to pay multiple times (had this issues last year).
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Nomes
(@NaomiMcHugh98) reported
@thedavidcurrie @Tesco Same happened to my friend working for NatWest.. severe anxiety, bipolar.. all doctors notes to cover her. Came back had a HR meeting and fired her days before Xmas 😭 company has no guilt and no care for staff
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stevo_08
(@stevo_0151) reported
@NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE
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Rebekah Lennon
(@RebekahLennon7) reported
@LBC the Natwest group are vile, they have closed 1000s of customers accounts down with no warning nor reason. This is to fill the quota of closing accounts used for money laudering, this happened to myself a number of weeks ago...I'm a student with one income.
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Jane Hamilton
(@janie1305) reported
@scotgov @NatWest_Help @RBS_Help since RBS switched child trust fund to NatWest this service is an absolute disgrace 1 month later and my son still can’t access his trust fund money! On hold for 3 hours at a time and still never manage to speak to anyone!This needs to sorted ASAP
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stevo_08
(@stevo_0151) reported
@NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE
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Jean Luc Chapotot
(@jeanlucchapotot) reported
@NatWest_Help my wife is trying to add her NatWest credit card (she's an additional card holder) to Apple Pay, but text verification isn't available, and the recorded message when calling the number says to use the app, which also doesn't work. Can you help please?!
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stevo_08
(@stevo_0151) reported
@NatWest_Help @ideal_home_show don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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jonie1303 #NHSLove💙 #corbynwasright #gtto
(@jonie1303) reported
@MrsLesleyKemp @HSBC_UK I went to NatWest the next day, set up a new bank account, went over to HSIT and closed all the accounts down and moved them to NatWest HSBC are the world's worst bank
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jayne checkley👭👩❤️👩🏳️🌈
(@bushroamer) reported
@NatWest_Help What a load of garbage. Making out it’s my fault for wanting to pay bills. ******* NatWest #changeofbanklikely
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Anne Newby
(@anewby13) reported
@NatWest_Help Am unable to register my child’s CTF change of account at Natwest Investments Online and waited to speak to someone for nearly an hour. Absolutely rubbish service! But hey, I can message them with any questions once I’ve registered 😡
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Triumphman73
(@triumphman73) reported
@toryboypierce These greedy imbeciles like HSBC, NatWest Barclays, Lloyds, TSB etc... do not care for local banking. It won't be long before the excellent Nationwide and other building societies hoover up the majority of retail banking customers because they actually give a ****!
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stevo_08
(@stevo_0151) reported
@NatWest_Help don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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Khyle
(@KhyleDeen) reported
@BooBooQ62 @arrivanorthwest I’m with NatWest too! I’ve tried to raise this issue with them but they don’t want to hear it really. I had to use another bank acc. Yeah that shouldn’t apply to the ticket machine. I’ve had no schedule issues to be fair, hopefully I can get this sorted
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Paul
(@GravPa) reported
@LUSCgriffinLUFC @LUSCarborough Awful news. I am pretty sure this is the same SS I worked with at 16 yo in my first job at the NatWest bank. A lovely guy 🙏🏻
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Dan V
(@harlo786) reported
Oh and my new relationship manager pathetic waste of space Iv made complaints but nothing. The guy doesn’t respond to my messages and never picks up my telephone calls Natwest definitely don’t support small businesses from my experience Time to find another bank
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Dan V
(@harlo786) reported
@NatWestBusiness if you are a small business turning over £1 million with like 15 to 20 employees then don’t use Natwest. No support when trying to open simple things like a business savings account or credit card for business use. Since Rob Dearsley left feels like it’s not same
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stevo_08
(@stevo_0151) reported
@NatWest_Help @ideal_home_show don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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Gert Wildetrousers
(@wildetrousers) reported
@AsdaServiceTeam Tried clearing cache, same problem. One card Barclay, other Natwest.
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Ian Beckett
(@ianbeckett) reported
2/2 until the 30th of March)’. Let’s hope the govt. match the total and don’t cheap out … + Natwest don’t cheap out by really limiting it to £1m if it’s popular with their customers - it’s rounding error compared to the bonuses/fines paid this year by NatWest
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BooBooQ62
(@BooBooQ62) reported
@KhyleDeen @arrivanorthwest Natwest and no problem!! The excuse @arrivanorthwest gave me for the transaction was the wireless was down on the bus! That shouldn't apply to the ticket machine!! I was fumin!! And the schedule s are a joke too!! Just stood waiting for 15 mins an FOUR arrived at once, all 86
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stevo_08
(@stevo_0151) reported
@NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE
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BlackKnight
(@Knight1Tim) reported
3 The last document was sent to NatWest 23/02/2022 and according to all the info I’ve had so far is that it would take no longer than 10 working days. It’s now 14 working days since you received it? Can I ask how much NatWest make in interest on dead people?
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Gareth Lester
(@TheGStandard) reported
@ThreeUKSupport Manual via the app, but three times now it's been paid, authorised via the natwest app, and within an hour been reversed and showing as unpaid again. Also tried via the website with the same result 🤷🏼
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spotter jotter
(@spotjot) reported
@EpsonUK Despite escalating to the readyprint department I am still having to wait until the direct debit is set up and paid before I get my printer enabled. Two days of no printer because of a known issue between Epson and natwest, which I have no control over...
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Mark Threlfall
(@mistert1966) reported
@LUFCHistory @LUSCgriffinLUFC Oh no. Known him from his days working at NatWest in Otley many years ago and subsequently following the whites. That’s really sad news. RIP Simon. #lufc
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James (C)ushion
(@JamesCushion) reported
from
Bristol, England
@NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working
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Mick M
(@mixxxxer) reported
Is anyone else having problems trying to contact #NatWest re their #ChildTrustFund ?
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stevo_08
(@stevo_0151) reported
@NatWestGroup @BITC DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE