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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Login (27%)
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Transactions (18%)
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Mobile App (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Green Cat Books ~ publisher | bookshop
(@greencatbooks) reported
Apparently I’ve gone overdrawn in my #NatWest account (I’ve not gone overdrawn for years!) but I’ve no way of checking as the app is down. I need to order my weekly shop, but I can’t see how much money is in my account and I can’t do any internal transfers to pay for it *sigh*
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Paul Weatherall
(@PaulWeatherall) reported
@ballasallaeddie It's working now I believe. Natwest International app was the same and working now
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DJ-🏴
(@DJUK61212471) reported
Natwest app back up and working
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Scottov
(@CrowMo99) reported
These guys got it wrong, and they may have broken the law. This so called explanation only makes them seem even more out of touch. Stinks of Farage and NatWest
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Indian Kissinger
(@kissingerspeaks) reported
@madaddie24 Should have won that Natwest Odi series. What a series that was 3-1 down to equalize to 3-3 and then a tame loss at Lord's
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Philip Murphy
(@PhilipMur3) reported
Do admit though it took a verified X user to bring the NatWest issue up however and it seems to work like half an hour later funny that one. Almost like they accidentally affected someone with money who pays for silly things like blue ticks lol
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Katarzyna
(@rydzynska) reported
@billy_wrinkles Logging into the #natwest website also does not give anything, you can not transfer money 😲😎
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Grok
(@grok) reported
I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.
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Pete David
(@Johnston20p0) reported
Why did NatWest app fail again? They own free agent, what the hell happens if that goes down.?
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Danyl James 𓃵
(@KILLdanyl) reported
NatWest need to fix their app asap the wankers
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fadingfast60
(@fadingfast60) reported
@NatWest_Help are the NatWest app and website down again? Can’t get into either. Just says ‘oops we’ve logged you out’ 😖
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David
(@DavidMo55698198) reported
@JamesCopley_ Finding it very difficult maybe just me but every time I go to approve the payment in my NatWest app when I go back on the website it's took me back to the start .will have to call them or pop in
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Katarzyna
(@rydzynska) reported
@CSSCloudLTD Online #natwest also does not work.when trying to transfer money to another account or make a fee, it displays an error message 😒
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🍒🍋
(@Ayshalee) reported
NatWest mobile app being down is making me ANGRY
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Ian
(@iancharris) reported
With the NatWest app being down this is my time to remind people again, for possibly the hundredth time, to have a second account that allows you access to cash at least should you need it. #NatWest #natwestapp
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Tina 💙🐾🏴🇮🇹🇺🇦
(@tina0402x) reported
NatWest is back online and working again #NatWest
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Nobby Nobinson
(@NobbyNobinson) reported
@GBNEWS I changed banks a while ago, natwest have crap customer service, I was always on hold for 15+ minutes whenever I rang. Sometimes I’d get cut off. Let them fail. Also the one time I needed them, they weren’t there. Screw them.
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Rahul Kumar
(@rahulk_1019) reported
@cricroyale @madaddie24 After a forgettable run and heartbreaks, the new dawn from 2000 till 2004 (after making 3 finals out of 4 icc events), we started declining...2004 pak tour was the peak, all went down after that..AC, natwest challenge, CT, Ned tri series, losing an odi to ban..peaked again for a
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Helen Gordon
(@vipsweetslondon) reported
There is no towel big enough to cover up the naked evidence of NatWest Bank’s fraud. The Bank admitted in writing — both in its pleadings before my 1991 sworn affidavit and again in David J. Hoffman’s letter dated 20 April 1999 — that it issued and delivered the £25,000 bank draft without any signed authority from me. That fact alone renders the transaction unlawful and the defence untenable. Yet, NatWest Bank, with the support of Dentons LLP, has maintained a continued denial of wrongdoing — despite written admissions that confirm a breach of banking law, a fraudulent misrepresentation before the Court, and a knowing failure to rectify the unauthorised debit. This is not a dispute over facts. The facts are admitted. What remains is an uncorrected fraud, concealed through silence, legal evasion, and abuse of process — now stretching across four decades.
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Kat Cowan
(@KatherineCowan) reported
from
Sheffield, England
I reported my @NatWest_Help debit card lost last Tues & I’m still waiting for the replacement. I don’t have a credit card & without my mum, I wouldn’t have any easy way of buying anything. I’m sure in the past replacement cards took 2 working days max. My local NatWest has
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mother
(@ghlozx) reported
what do you mean the natwest app might be down until the 10th🥲 you can not be serious
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Becky Chanceux
(@beckychanceux) reported
Typical. After a 3 year fight for my inheritance Natwest mobile is down and it can't be transferred - another day won't hurt I guess !! @NatWest_Help
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𝒔𝒂𝒖𝒍 ʚꨄɞ
(@DI0RBRATZ) reported
@rearstatement natwest omg... this is the first time in ages though they've been down
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Philip Murphy
(@PhilipMur3) reported
@NatWest_Help @YNWAlfcnews_ The NatWest app is working fine now plus online payments
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Tony Smith
(@tsmiggy) reported
My local NATWEST bank in Hinckley, have decided to close. So what happens to those unable to use digital apps? Do NATWEST actually care. Why cant they not have a small unit where people,still have access to services. Manned by one person, surely they have some sort of obligation.
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JULIAN BRAY UK: Aviation Security Expert
(@aviationcomment) reported
Anyone else still having problems with their #NatWest banking app? Are you being asked for a new security code but none are generated?
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Philip Murphy
(@PhilipMur3) reported
from
Mitford, England
The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help
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Gerard Krupa
(@uxian) reported
@BotFinderUK Remember when he got de-banked and promised to help individuals and small companies in the same situation, even created a web site for people to tell their stories? Then he resolved his dispute with NatWest, got his Coutts acct back, did nothing further and let the web site die.
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TheThinker 💙
(@nhsnhs_thinker) reported
@harrowonline @HarrowCouncil I think having shops in Harrow with a misleading trading such as the shop opposite Natwest bank in Harrow town center with a sign closing down for the past 4 month? Misleading consumers and panic buying for no reason! Investigate please
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dylan gray
(@dylangrayest) reported
natwest tryna **** up my day with this app i swear