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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (31%)
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Website (31%)
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Mobile App (23%)
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Login (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Website | ||
| Transactions | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Heklr
(@Heklr1) reported
@truther_crypto @NatWest_Help More than 30k people cleared over 50% of their NatWest and RBS Mortgages in the last twelve months and put crypto down as the reason. I myself have made over 1000% profit. They don't care about the NI scams which are more prevelant. Crypto affects profit, that's their reasoning.
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Kezza
(@KerryJa37908868) reported
@louishulme @HukAleksandra Well, it’s happened, and NatWest have now stopped payments to Binance. Did you guys figure out a better bank? I heard Starling is crypto friendly and have just reversed their decision to block payments to Binance. Or a different exchange?
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Bert Thraxby
(@BertThraxby) reported
@NatWest_Help I've only had reason to use the facility in the past couple of days. It's been showing this message intermittently for that time. I've now given up with the service and will visit a NatWest branch instead
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Mark Kenny
(@markkennyfilm) reported
@santanderuk I'm about to close my NatWest account down after 19 years with them over them blocking payments to Binance. When I work for money I intend to spend it on what I want, and not what my bank permits. Does Santander have any intention to do the same before I move over?
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Big Toe
(@BigToe1974) reported
@Natwest as a customer of yours that runs over a million pounds through your bank every year. Can you explain why you will not allow me to choose where i invest my money, specifically #Binance or do i need to move my banking somewhere else?
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Simon Knowles
(@SimonKn75881518) reported
@NatWest_Help Do not touch this bank, I have held Natwest accounts for 40+ years and they now think it OK to tell me how to spend my money. Binance is one of the main/safe legitimate exchanges, yet for some reason they have decided to block payments.
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Simon Knowles
(@SimonKn75881518) reported
@NatWest_Help Do not touch this bank, I have held Natwest accounts for 40+ years and they now think it OK to tell me how to spend my money. Binance is one of the main/safe legitimate exchanges, yet for some reason they have decided to block payments.
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ViperTooth
(@UKGamerPC) reported
@NatWest_Help @backwhenmark You mean keep the money with you. Lol. I guarantee if NatWest had investments in crypto and where looking to the future and implementing crypto systems where NatWest can make money from. You would be very happy to allow this. It sickens me. You don't block any other crypto sites
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THE DOGS
(@sleepingdogs6) reported
@julianassangeb1 @SSpiller93 @NatWest_Help NatWest are obviously fully regulated and the FCA and Financial Ombudsman would go after them on your behalf… This is not possible with Binance and that’s the problem…
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agent dotty
(@Sweetarctob) reported
@OllyBausor My natwest is fine, I couldn't get on lloyds but just tried again and it's working.
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Patrick
(@Paddy_1ne) reported
@LayahHeilpern In a week the headline should be...UK residents block all payments to NatWest
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David76
(@Fruit_Bat17) reported
@LayahHeilpern Yep, and I'm in the process of changing banks. Natwest don't have a problem if I pi$$ my money away on online casinos, but they are 'protecting' me from crypto!
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ColinRobinsonsFamiliar
(@ColinFamiliar) reported
@NatWest_Help Sorry Jordan. It's Ok. I just wanted to know why Natwest was blocking peoples payments to Binance (A perfectly safe crypto currency exchange) Not really anything to do with support. Just wanted Natwest to know its actions look stupid/ignorant. No need to reply.
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Joe Jutsum
(@JoeJutsum) reported
I’m thinking that #natwest banning payments to Binance may have something to do with the fact that it is the only major exchange which sells Monero. I will be moving my service elsewhere @NatWest_Help #monero #binance
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Crypto Truther
(@truther_crypto) reported
@LameMeercat @NatWest @binance NatWest is just one of the banks blocking them. Why not ask Binance why the regulator in multiple countries are after them and many banks block payments? Oh... and why Binance blocks GBP withdrawals.
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the mystery
(@jangofettsdad) reported
@NatWest_Help You don’t get to decide that for me! Why doubt you target gbp money laundering scams and block the facilitation of this? Closing my Natwest premier banking account down tomorrow.
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rev
(@revbb3) reported
@blcksknboii My dear you should call one time I called NatWest at like 2am based on debit, they run a premier service sometimes o someone answered the phone
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BanPlasticBags
(@NoMorePlastiiic) reported
If any1 of you out there has a problem with Natwest blocking crypto payments to i.e Binance. I strongly recommend you head on over to their twitter account or email & make your voice heard. Ill only stop buying crypto when I'm dead. There are still many other ways to still buy.
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PlanetDeb
(@planetdebra) reported
@spopov83 @Barclaycard me too, looks like there's an issue. Can't get on Natwest either.
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Adrian
(@Adrian276021) reported
@truther_crypto @LisaNEdwards At the beginning of July, I made a transfer from binance to natwest without any problems. I don't know how it is now
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ViperTooth
(@UKGamerPC) reported
@truther_crypto @NatWest_Help @backwhenmark You have crypto in ya name. But defending the actions banks & gov's are making to stop crypto. You're a fool. Thankfully my bank hasn't done any of this stupid ****... Yet. If i had money in NatWest. It would be moved already. They have no right to stop you spending your money.
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Bert Thraxby
(@BertThraxby) reported
@NatWest_Help I mentioned the problem with the app's chat facility in case you were aware of an ongoing issue with it. I'll have to visit a branch to resolve my issue as attempting to get useful customer service from NatWest by any other means is like attempting to nail jelly to a wall
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Richbeeee
(@Richbeeee2) reported
All.banks down ? Natwest, Barlaston, Lloyd's PayPal. WTF is going on ?
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Come Find Us
(@ComeFindUs1) reported
@scotty26098 @RBS_Help @rexcyberhelp So I have to go to a Natwest bank as a Royal Bank of Scotland customer 🤐 to prove my identity
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Dave Miller
(@corrugation) reported
@IwanDoherty98 Govt claims “shares will only be sold at a price that represents value for money for taxpayers" ... The bailout during the financial crisis priced the shares, then RBS, at 502p. At moment the NatWest share price is down at 196p. Value for taxpayers?
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Samantha Jayne 💙
(@samanthajayne84) reported
@NatWest_Help hi - are you able to help with a missing payment? Wages were paid today and aren’t showing in my account. All colleagues have received - just me that banks with Natwest having problems
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Icicle Mountaineering
(@IcicleUK) reported
@NatWestBusiness We’ve already escalated this to NatWest Chief Executive, Alison Rose, and her executive officer who was useless. Sadly I don’t think social media customer services will have more influence. The bosses above you are ineffectual, but you know that. You can ask them to contact us!
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Faisal Khoso
(@f_khoso) reported
@CryptooIndia NatWest blocks customer payments to Binance In the latest blow to Binance — the world’s largest cryptocurrency exchange — U.K. bank NatWest is now blocking its customers from making payments to Binance both in the U.K. and abroad, reports Yahoo Finance.
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The Wolf of Doge Street
(@SajMur) reported
@LayahHeilpern **** NatWest!! I got a message from them today. Monzo card here I come.
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Bert Thraxby
(@BertThraxby) reported
@NatWest_Help What deposit? Phoned NatWest - message says go online. The Cora bot was useless. Person on web chat was unable to help. I tried the app's unreliable messaging facility. Person unable to help. I contacted you on Twitter. You bring up deposits for some reason. Does anyone care?