NatWest

Is NatWest down?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 12/09/2025 01:35

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (15%)

    Mobile App (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Transactions
United KingdomCrawley Website
United KingdomSwindon Website
United KingdomSheffield Transactions
United KingdomDidcot Mobile App
United KingdomStockport Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • elliexlg 𝐸𝐿𝐿𝐼𝐸 ♡ (@elliexlg) reported

    Why does Natwest go down as soon as I actually need to check the app fk off

  • 777flyaway Cloud Surfer 💫 🇮🇸 (@777flyaway) reported from Sissinghurst, England

    @natwest Hi there , my app isn’t working atm .. any ideas when it will come back online please ? #natwest

  • kerwood_adam Adam Kerwood (@kerwood_adam) reported

    Is NatWest app down again? @NatWest_Help

  • XsuzybeeX ✿ Suzy Bee ✿ (@XsuzybeeX) reported

    @NatWest_Help Are all the problems fixed. PayPal will not let me transfer funds to my Natwest account....

  • StaceyJ58761560 Stacey Jones (@StaceyJ58761560) reported

    @NatWest_Help @DLPkyle My natwest is down too. Why?

  • rubycooper007 ruby cooper🌺🌺🌺 (@rubycooper007) reported

    @Sacajawea1970 @JacklenaB I have a dreadful situation where the @metpoliceuk ignored and covered up over 60 crimes committed against me and over 60 metropolitan police refused to help me when I was stalked by a clerk at natwest and then framed by rbs..27 years on I'm still waiting for an apology from them

  • DPatz79 David Pattison (@DPatz79) reported

    @NatWest_Help how long will NatWest Rewards be down please? I’m trying to use ours to buy cinema tickets for tonight.

  • DrahcirArt Drahcir (@DrahcirArt) reported

    @NatWest_Help "Sign up for a Natwest credit card. We'll make your first repayment date 30th month, a day or 2 before most people get paid. Brilliant!". Changed now for subsequent months, but how idiotic is this. No choice to select payment date when sign up. Poor service.

  • Samuel_Daram Samuel Daram 🇬🇧 (@Samuel_Daram) reported

    @teenievegas @NatWest_Help Natwest mobile app not working! Anyone else having the same problem today on 7May22? #Natwestapp #Natwestouttage #Natwesterror

  • Tardis1990 Ralph Hemus (@Tardis1990) reported

    @NatWest_Help Hello. Is your NatWest App down as my Mum and I can’t log in?

  • AceAdzz ADZ (@AceAdzz) reported

    NatWest acc goes down everytime I need that app Kmt

  • Samuel_Daram Samuel Daram 🇬🇧 (@Samuel_Daram) reported

    @MarkReeve85 @teenievegas @NatWest_Help Mark, so it is not just my Natwest app that is not working. #Natwestmobileapp #Natwestbank #Natwesterrors

  • Blix84 B (@Blix84) reported

    Just a quick “be aware” notice. RBS and NatWest have a major issue with fraud - the fraudulent transactions are with Nando’s and Fiveguys. We’ve be hit with fraudulent transactions today. Check and be aware guys!! On phone with RBS now and they’ve already said it’s a known issue

  • FxxxJay 🅙ᴀʏ (@FxxxJay) reported

    @iamtomskinner With Natwest you can block all gambling transactions from the account. Hopefully other banks allow same thing, do that let him get back on track without being able to gamble and as time passes the urges will subside

  • datadili volume ticker (@datadili) reported

    NatWest Group plc traded 27% above average volume, $NWG closed down -0.19%

  • mrspaulaslester Paula Lester (@mrspaulaslester) reported

    @NatWest_Help what is going on with the NatWest app, please? It’s not working on my mobile…

  • GloriaT1928 Gloria Thompson (@GloriaT1928) reported

    @NatWest_Help natwest mobile app has gone down can’t access money 🤷🏽

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

  • BowdlerBarrie Barrie Bowdler (@BowdlerBarrie) reported

    @lisakingpink @NatWest_Help Both NatWest and RBS Apps down but no info on status page!! Come on guys get your act together.

  • Leicester4life Steve (@Leicester4life) reported

    @NatWest_Help Just spent the last 30/40 minutes trying to use that web chat facility it's worse than useless. I've spent 7 years as a NatWest customer and at this rate another 7 years will have passed before I get through to actually speaking to someone face to face.

  • timktam Tim Keeling (@timktam) reported

    @NatWest_Help is ApplePay working with NatWest ok and will you debit card work alright at the moment?

  • Kimbobski Kimberley (@Kimbobski) reported

    Is anyone else having issues using their NatWest card today?

  • TweetsByTamzin Tamzin (@TweetsByTamzin) reported

    I was already struggling with money this week and now I’ve woken up and most my transactions have been duplicated. Now I’m in minus figures! Wtf NatWest 😩

  • nosajco Soso 🌻 (@nosajco) reported

    @BowdlerBarrie @lisakingpink @NatWest_Help RBS app is working for me on Apple iOS. Family members having the Natwest problem on Samsung/android

  • LockdownsNo No More Lockdowns (@LockdownsNo) reported

    @guardian NatWest is a truly rotten organisation - absolutely useless executives, clueless management & awful IT systems - how they are allowed to operate with their technology should be illegal - not surprised that these funds can’t be accessed

  • Jeyneus Phil Jeynes (@Jeyneus) reported

    @cubedweller NatWest. Ok from a customer service POV and the app is good

  • complainer1o1 mr.c (@complainer1o1) reported

    @NatWest_Help ok this NatWest banking app is doing my head in now every time I try using it get a service status page pop up and kicked off app getting really annoying now!

  • BowdlerBarrie Barrie Bowdler (@BowdlerBarrie) reported

    @nosajco @lisakingpink @NatWest_Help Not working on iOS either NatWest or RBS, seems could be selective!

  • johnycassidy Johny Cassidy (@johnycassidy) reported

    NatWest banking app seems to be down.

  • andyfoot Andy Foot (@andyfoot) reported

    @NatWest_Help any chance of being able to access the app today? I love the way the app suggests it's my fault I can't connect #natwest #appnotworking