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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Mobile App (27%)
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Website (18%)
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Login (18%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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President Nancy congo drc queen nancy Mpanzu unchr
(@nancy_drc) reported
@LaLigaArab @joaofelix70 About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank 1
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forest 🌳
(@canonicalelm) reported
**** natwest ur website is shite and I’ve been waiting for customer service to respond for 2 hours 🖕
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Tony Weston
(@tonywestonuk) reported
@EbFalls If a customer needs to pay their tax bill, a transfer needs to be made to HMRC, who bank with Barclays. But, if the customer banks with NatWest, and take out a loan their tax, NatWest needs to use their own supply of central bnk reserves. It can't use the bank credit it created.
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Taeya Doyle
(@DoyleTaeya) reported
@NatWest_Help I have contacted NatWest since last Wednesday as both my main and savings account has disappeared. I’ve waited for a call back and received nothing. What is going on?? I have no access to my money!
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President Nancy congo drc queen nancy Mpanzu unchr
(@nancy_drc) reported
@RealSociedad @LaLigaArab @FCBarcelona About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank
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President Nancy congo drc queen nancy Mpanzu unchr
(@nancy_drc) reported
@LaLigaArab @SevillaFC About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank TSB Bank
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Martyn2😀
(@Martyn210) reported
from
Dudley, England
@grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .
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Stroke.The.kiba
(@Kirsty43330101) reported
@stephenonguk @koinly NatWest are OK no problems.
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Andreas Beirne
(@AndreasBeirne) reported
@British_Airways guys…. I’ve tried for an hour to book a flight from MCO to LGW and there’s a constant error saying the bank has declined….when it’s been accepted by the NatWest app. I’ve tried numerous times and I even called to book but you guys aren’t even taking bookings!
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GeeBeester 🇬🇧 🚀🐝🌸🔴
(@BeesterGee) reported
What an utter incompetent shower #NatWest bank are. Just THREE days before their anti-malware software expires & they've yet to inform customers of what's happening. They don't deserve to survive, given the lamentable service levels they generally offer these days
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President Nancy congo drc queen nancy Mpanzu unchr
(@nancy_drc) reported
@LaLigaArab @SevillaFC About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank TSB Bank
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carlton.
(@carlton_danga) reported
@Harrison101HD feel like **** just want the natwest kits back
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yvonne💙 🤎#P&J
(@geordysocialist) reported
@Prague_Tony I asked my bank (NatWest) recently if I could keep my account for a couple of years while I tested living in Spain. They said no problem as long as money was still going into it, so this surprises me. Also, loads of Premium Bonds winners are listed as living abroad every month.
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Liam aka Sir Spookington
(@Sir_Spookington) reported
On top of having COVID, I now have been a victim of fraud from a **** in Hungary I hope you enjoy your £20 Microsoft thing you bought you massive ******* NatWest support has already sorted out a new card and will refund me back as soon as the fraudulent transaction clears
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@Cbonds_Global
(@Cbonds_Global) reported
🔎Upcoming issue Issuer: Jigsaw Homes Group Issue description: about 30 year £250m bond Date: soon Bookrunners and Lead Managers: Barclays, NatWest Markets
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Robyn Wheeler
(@rob1wheeler) reported
@AskNationwide hi, I’ve been trying to pay an invoice for a few days but every-time a note comes up saying there is an issue and to try again later. Please can you check to see if there’s any issue? They bank with NatWest if that an issue? Thanks
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Bex Sander
(@bandasaurco) reported
All the adverts in London at the moment are NatWest (“we’re humans!”), Pepsi (“we exist!”) and TalkTV (“haha triggered you beta *****?! **** you”)
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NickMHalliday
(@nickmhalliday) reported
Trying to set up a personal bank account with Natwest to eventually deal with some family stuff. Website awful and setting up account takes days. Like setting up a Swiss secret account. Almost like they are doing me a favour. Absolutely bizarre.
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Sare's Page 💛💙💛 #SafeEdForAll
(@DeeMeanz) reported
Hi Natwest, what do I do abt money that has been stolen from my account please?? Some arsehole has stolen my card and spent my money to support me and my kids and some of my rent money too!!! 😔😔😔😔😔
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
@AndrewBowie_MP The London attractions need coach operators help to bring the tourists back to London but the coach operators in England didn’t get the help they deserve from the government or from lenders like Lombard, NatWest RBS group. I am not investing on coaches anymore! No more Loans!
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Piepie
(@Piepie83040438) reported
@NatWest_Help Have managed to add 5 bank cards with other banks to Google Pay no problem but not NatWest. Doesn't send verification code to me registered mobile number.
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wideboy
(@wideboy43495418) reported
Natwest Clearspend, both the website and the app, is woefully inadequate. If you want a credit card, DON'T get it from Natwest. #Natwest #Clearspend
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amygdalaK
(@AmygdalaK) reported
"She has been living in the block for about five-years. She used to work at NatWest Bank I think. She's really friendly."
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Amit Tripathi
(@AmitTri16465374) reported
@centralbank_in @RBI @FinMinIndia i am dissapointed with tha banking services. I have been send an amount from natwest bank on 20th april and its been more than 6 days and after multiple call and request the help have not been provided to me. The amount has not been credited
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Laura
(@brownygirl83) reported
@natwest is there a reason why your Pontefract branch now shuts at 3:30 everyday, making it impossible for those with full time jobs to use??
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kit miles
(@kitmiles) reported
@Prague_Tony Barclays are slow. Most UK banks cannot extend passporting services to non-UK residents. Our NatWest account was closed last year. No big problem as there are other online banks that offer very good services with multi-currency accounts including UKP.
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Kate C
(@MakeTeaNotWar84) reported
Hi @NatWest_Help I'm not a customer but I've had a phone call from someone purporting to be from NatWest asking for a call back. Who can I speak to about this? Thanks!
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Financial Ombudsman Service
(@financialombuds) reported
@Louloul87909042 Good morning. I'm sorry to see you're having trouble with NatWest. If you think we may be able to help, please send us a DM with more information on what's happened. Regards, AC
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Alison Webster
(@DrMcWeb) reported
@butigy @abibadrick @BirkbeckUoL By this time I was married with a child, husband’s income taken into account. Did get some help with childcare. NatWest Professional Studies loan plus overdraft and part time job, full time in holidays. Still left with >£50k debt to student finance.
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Keepthescore1
(@keepthescore1) reported
@TrueLayer trying to make payment through NatWest app - failing. NatWest telling me to contact you as it's no fault on their end?? I use this service regularly. However, now when using truelayer, the NatWest app claims I have no internet.