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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Hall
(@vixhall) reported
@NatWest_Help @NatWest_Help very lovely online chat agents who cannot help at all. Will be going to the regulator as NatWest has betrayed our trust as customers and are leaving my pensioner parents £4000 out of pocket. Really quite disgraceful.
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Paul Cooke
(@C003KEE) reported
@ShellieF1 @NatWest_Help I am having the same issue. Did NatWest fix it for you in the end? Thanks so much
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Mike
(@Mike_Astra_GTE) reported
@NatWest_Help @RBS_Help I’d like to thank James Kempton in Natwest Lincoln for his help sorting my Aunts RBS accounts out that RBS have failed to do since contacting them in Jan, along with numerous phones calls and promises to get it sorted. James did what 5 RBS staff failed in!
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Mikey
(@MooGriffiths) reported
@c_l84 @LeeButterley Just about to say that - I left NatWest too as they were awful. Switched to first direct, and could see the wages go in day earlier
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sally gull
(@sarahgull2019) reported
@MichelleDewbs So when do you suggest people stand up for working people? Ceos on record salaries. Shareholders raking in million pound bonuses but we are told we’re broke.If people don’t take action it isn’t going to change itself! #ToryCorruption #centrica #natwest
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mike
(@terrierhtafc72) reported
@SkyNews Had a sit down face to face meeting at Natwest branch recently.She sat there telling me what to click on the app ..Nothing else ,no advice no help just sit and click on these offers on app ! Closing account end of month
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David Todd
(@DavidTo73893714) reported
@RachelReevesMP Don't people realise that Rachel Reeves worked at the BoE so knows exactly what she is talking about...ha Please tell us exactly how much the windfall tax will be. Are you calling for NatWest windfall tax now. Don't you want to bring down energy prices?
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A change is good
(@Me10_DE) reported
@NatWest_Help record profits yet you have less and less banks open! Your closing them all…… #natwest don’t give me that **** of people aren’t using them as the queues outside my bank are still out of the door
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Shayne the Coding Wizard
(@Ballshack_ow) reported
Natwest banking security methods: in order to protect your account, we'll make it so hard to log in, even you will have trouble accessing it :)
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Colin
(@cps10001) reported
@premnsikka It's a crazy world. The government says there's no money, there's plenty of money they just don't want to collect it. NatWest are "helping" their customers by shutting down branches.
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David A Putley
(@DavidAPutley) reported
from
Southampton, England
Shocking service from #NatWest here in Southampton..no appreciation of LpA difficulty and denial of receipt of letters put through Branch letter box
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lesbiangunshow
(@lesbiangunshow) reported
@divine_artifice got it! actually makes it sound like natwest's problem then
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UK public policy failure
(@policy_uk) reported
@tonythorne007 @Samfr I’ve discussed it all with him directly. He remains clueless/oblivious as to why allowing RBS to take over NatWest was a really terrible idea (and plenty of people told him so at the time). He was Chief Sec to the Treasury when he and Brown approved the t/o.
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Wealth Engineering
(@wealth_eng) reported
$NWG Natwest down this morning after strong results. Only negative I can see is the £337 million impairment charge. Surely doesn't justify the fall of currently -9%? What am I missing? #nwg #natwest
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Mudney
(@Mudney) reported
@Scott_Mansell1 For years Natwest made huge losses as it dealt with legacy issues from 2008. Got slaughtered for it. Now, they make a profit and can buy back shares from governmentm get slaughtered for it. 2023 forecast is a reduction - reduced demand for credit owing to high int rates.
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The Chimes
(@TheChimes) reported
@vandy22570795 Hi Vadana, our ATM machines are located on the 2nd floor outside Odeon, upper mall outside H&M and next to Decathlon on the lower mall. Natwest also have a cash machine to use on the upper mall. If there is anything else we can help you with let us know!
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mollieandarchie
(@mollieandarchie) reported
@AFP I think you mean NatWest benefited from not passing on higher interest rates to savers, closing branches across UK & sacking staff! I have been a loyal NatWest customer for 50 years - you get zilch for loyalty!
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LondonLadyLips
(@LondonLadyLips1) reported
@natwest the worst bank for business! It took me months to set up the account. Now trying to add someone else to the account is impossible. And now I can’t even get through to them on the phone as there is a technical issue! Disgraceful
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Jackie Pike
(@JackiePike26) reported
@NatWest_Help Hello, I am a NatWest customer have two different mobiles, with two different mobile numbers. Can I run the NatWest banking app on both phones or does it have to be on the mobile number that’s registered with Nat West? Thanks
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Drew 💙
(@AndyCabb66) reported
@lennythepen I'm with NatWest. I'm not allowed to use the counter service to make a deposit. In fact I was literally told "you've got to use the machine" (not would you mind using the machine). I really dislike the machines.
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Nicola Newman
(@DorkingLove) reported
@NatWest_Help after calling Three times over a four day period doing so on NatWest staff say so. Feeling disappointed with the bank I have banked with for 24 years. Staff unable to help return a standing order that was sent on the 10th Feb.
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volume ticker
(@datadili) reported
NatWest Group plc is down -7.11% in the pre-market $NWG
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MalawahSupremacisteventhoughI'mnotSomali
(@NotDClubhouse) reported
@NatWest_Help Can I do this in person, because it isn't working properly on the Natwest app and your website isn't working properly on any of my browsers.
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Defi To Defy
(@ExplorerFi) reported
@grobbo13 @hodlaltcoins @CoinDesk Hmm, what exchange do you use that Natwest will allow transfers to & from? I have had issues with them before. I just use Revolut for anything crypto now.
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simon be
(@griefgoat) reported
Shell - £32.22bn profit British Gas - £3.3bn profit EDF Energy - £1.12bn profit NatWest - £5.1bn profit This isn't a cost of living crisis , this is a cost of hyper capitalism crisis. Profiteering whilst the country goes down the plughole and the environment burns.
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Thomas Hewison
(@Addict_Tom) reported
@NatWest_Help Hi, I've been trying since last night to use my natwest membership reward services for cinema tickets but they don't seem to be working/responding on the website. Is something down on your end?
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Chris C
(@PresTITANRaptor) reported
Good to see @natwest UK hiring Enterprise Architects to fix their dying digital landscape/retail business. Their adverts read like two decades ago. Dogshit. Total cringe. The first large UK bank to buy our Hyperautomation Retail product will put the others out of business.
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David Buik
(@truemagic68) reported
NATWEST EARNINGS for year 2022 - PBT £5.1bn - Income £13.2bn - CET1 14.2% - *** 10p (£1.3bn) - Share buyback £880m - RoE 12.3%, Impairment charge £247m - Taxpayer shareholding down to 10% to 43.98%. Credit card interest 21.46% - shares up 20.79% in past year to 305p
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𝘄𝗲𝗮𝘁𝗵𝗲𝗿𝘀
(@weathers70) reported
@NatWest_Help the one time i needed help from natwest, you have basically deleted my online banking and left me helpless. 5 hrs on the phone on weds, told beyond cs help, wait for tech to help, didn't call back and didnt resolve. Now have to wait another week to access. Horrific