NatWest status: access issues and outage reports
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Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Website (44%)
- Mobile App (28%)
- Transactions (11%)
- Transfer (11%)
- Login (6%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, Didcot, and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Website | 23 days ago |
|
Maidstone
|
Website | 27 days ago |
|
London
|
Mobile App | 27 days ago |
|
Dunfermline
|
Mobile App | 28 days ago |
|
Leicester
|
Mobile App | 29 days ago |
|
Newcastle upon Tyne
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Connolly (@MattCon90191238) reported@ikeijeh @MetroUK Until quite recently the City had done a good job of resisting ugly modern towers (with the exception of Natwest Tower). And then suddenly in the early 00s the gloves were off and it became a free for all. Was this down to any one individual?
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gary bond (@gaybo83) reported@PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly
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Lisetta17 (@Surfchica17) reported@JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings
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Njeri Thorne (@NjeriBt) reportedSure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.
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Sports Geeez (@Sportsgeeez) reportedEngland finishes at 387/3 126 runs in the last 10 overs Highest total at the Lord's. Except for that 2002 Natwest Final, 300+ target never chased down here. Joe Root remains unbeaten throughout the series. Gurnoor Brar bowled the 3rd expensive spell for India in ODIs. #ENGvIND
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Therealmrschampagne💋🌈🦄🥂 (@mrsevansbouchot) reportedAnyone banking with @NatWestGroup BEWARE. I have been the victim of a major scam and NatWest have done NOTHING about it. I’ve only been a client for 40 years. An ABSOLUTE DISGRACE. Please share. And no help from @NatWest_Help. An utter JOKE.
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DJ-🏴 (@DJUK61212471) reportedAnyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!
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Palash (@ABiggerSpalash) reportedwtf i never noticed rajeev shukla was there at the natwest final too 😭
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Joseph Benjamin (@TheEcomLad) reported@FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.
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cj (@cjhmode) reported@AlvinMutyaba @augusteprompt Every bank lets you on and off ramp but for on ramp it’s limited as I say above. Some banks may be friendlier than others and allow slightly higher limits or open a discussion with you based on your personal circumstances (for example, Barclays will, NatWest won’t). I was able to off ramp with no limits and use the proceeds to buy my house, after strict due diligence around source of funds of course. Hence I no longer own or trade any crypto in this difficult market and with this unfriendly regime personally. Regarding leverage trading, I’m not sure. I imagine you could use Hyperliquid with a VPN, not sure if that will become impossible when the new restrictions land. Personally I’ve never traded leverage, that’s too much of a casino for me. I only ever traded spot. And obviously there’s lots of avenues for that. Hence I think it’s an exaggeration to say it’s dead here, but it will certainly become hard to justify once CGT is upped (circling back to my original point).
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citizens2022committee (@c22cuk) reportedc22cuk COMMENT: State Supported COMPLICITY? BANK CONFIDENTIAL @BankConfidenti1 - An independent report exposing concealed credit-line risk, systemic fraud and regulatory failure across Major Banks shown below. How many unknowingly in the ROI and UK have succumbed to these alleged FRAUDS and remain unaware, do read the Lorraine Morris @MLorrM Bank Confidential attachment in her Post (and her own summary statement contained therein) and if it triggers doubt, suspicion and concern in your mind that you might have been duped, Lorraine will no doubt point you in the direction of possible help - It would appear that these Frauds are still ongoing. The banking misconduct detailed in the Bank Confidential reports primarily occurred in the buildup to, during, and after the global financial crisis, broadly spanning from 2000 to 2017 (with certain related over-charging practices and legal disputes continuing to this day). The primary Banks named are - NatWest Group (formerly Royal Bank of Scotland Group) RBS-Global Restructuring Group (GRG) NatWest Ulster Bank Lloyds Banking Group (including HBOS) Barclays HSBC Coutts (a private banking subsidiary of NatWest Group) “The only thing necessary for the triumph of evil is for good men to do nothing”.
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WGCitizens (@WGCitizens) reportedMy reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.
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Jerome De Spencer (@clusterfeck) reportedClick the pic for a full report especially if you are a NATWEST customer.
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Paul Foster (@OldFozzy) reported@TiceRichard More likely the bankers, Couts & Natwest. Couts CEO in cahoots with the BBC shut down Nigels account a while ago, remember? and had to make a settlement with him because "his views being considered incompatible with the bank's "values or purpose". Revenge or what?
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Kath (@KathsSpace) reportedGot told off when I got on the 51 bus in Yeovil today. I got on at NatWest and was told the stop is only for dropping off not picking up. Can’t find this info on the Buses Of Somerset website or the bustimes website. But at least now I know I suppose.
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citizens2022committee (@c22cuk) reportedc22cuk COMMENT: State Supported COMPLICITY? BANK CONFIDENTIAL @BankConfidenti1 - An independent report exposing concealed credit-line risk, systemic fraud and regulatory failure across Major Banks shown below. How many unknowingly in the ROI and UK have succumbed to these alleged FRAUDS and remain unaware, do read the Lorraine Morris @MLorrM Bank Confidential attachment in her Post (and her own summary statement contained therein) and if it triggers doubt, suspicion and concern in your mind that you might have been duped, Lorraine will no doubt point you in the direction of possible help - It would appear that these Frauds are still ongoing. The banking misconduct detailed in the Bank Confidential reports primarily occurred in the buildup to, during, and after the global financial crisis, broadly spanning from 2000 to 2017 (with certain related over-charging practices and legal disputes continuing to this day). The primary Banks named are - NatWest Group (formerly Royal Bank of Scotland Group) RBS-Global Restructuring Group (GRG) NatWest Ulster Bank Lloyds Banking Group (including HBOS) Barclays HSBCCoutts (a private banking subsidiary of NatWest Group) “The only thing necessary for the triumph of evil is for good men to do nothing”.
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TRAXXAS58 (@TRAXXAS58) reportedHow tf can #Natwest reject my driving licence for being too blurry when their website automatically takes the picture for you once the card is in focus & in the correct position. Just waited an hour to be verified to be told no because they chose to apparently take a blurry pic.
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Joe Smith (@IzriteAD) reported@peterjukes This was literally 3 years ago, the article states the short position was held since the spring of 2023 before the announcement that coutts closed his account. If Farage got the letter in June 2023 but they were already shorting NatWest, then this will be a non-issue.
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Charlotte Coombs (@CharCoombs1) reported@bmob719 @BristolCity If you’re paying using NatWest or TSB card you will have issues - been trying to renew our seats since Friday! There is a known issue but they don’t appear to communicating this!!
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dyan gough (@dylan12135) reported@Aodh_MagUidhir @NewnhamTony under FCA regulations NatWest will need to move hq to inside the uk You are the problem in this country - can’t have a sensible conversation with someone who has a differing view so u resort to abuse. Sad that you’re so full of hatred for the uk to make ur stereotype comments
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Banilla (@brd_smth) reported@0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.
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tmjohnson (@the_cs_book) reported@SebJohnsonUK @CosineAI Genuine question how is NatWest going to help design a frontier model?
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mitchelle holland (@mitchlog) reported@Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵💫😵💫
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Tariff Turnip (@MetaverseGamma) reported@mrsDugskullery @p0Intyhead @LBC What exactly is that you think happens when a bank collapses? It’s certainly not just the shareholders that lose out, if Brown had let Natwest collapse they would have had to insure £2 trillion of customer deposits, something tells me that might have cost more than a bailout.
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Pizza factory (@Pizzafacto90385) reported@NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻
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Proper Memes 〓〓 (@Proper_Memes) reported@Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.
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Teds (@Tedtalks13) reportedI’ll go through the hole list of **** again Monday. Hmcts re the complaint of case file empty. (Wasn’t me on that hearing @Experian don’t care if she threatens to slit her wrists) Lloyds (and its energy company ) HSBC (and its estate agent and energy company) NatWest (just so you know did you birmingham wood fraud) Companies house (IT error) IPO office (reference your reference is one efficiency companies house) Ovo energy and its tupe (2p) sse notice transfer audit issue with eon Then a list of those law firms that agreed in 2018 to the bent bet that I found out about; that in those law firms they were involved in the house court case that moved even though stayed in any application existed @HMCTSgovuk has the walsal court Brough the police in yet and when can I see the hybrid video to show it wasn’t me
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mc california (@mccali99) reported@natwest Have emergency cover with you issue with a boiler Now told you can't get anyone out till Tuesday, that's not acceptable it's an EMERGENCY If this isn't resolved in next 24 hours I will be moving into a hotel at your expense until your emergency service rectifies issue
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Cmdr_Green🏴🇬🇧 1.0 @liilBarcodeliil (@Stg_Gr33nz) reportedLet me guess they are going after there own customers Picking and choosing whom to target and bankrupt there is always a problem, it will be them! causing it Blackout incoming, whats next HSBC, Natwest or the Bank of England collapsing on itself shareholders abandoning ship?
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Chris (@ChrisXrp2) reported@CleansedTweets Natwest have never given me problems