NatWest status: access issues and outage reports
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Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Login (29%)
- Transactions (24%)
- Website (22%)
- Mobile App (17%)
- Transfer (5%)
- Withdrawals (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Burry Port
|
Website | 6 days ago |
|
Westminster Abbey
|
Website | 8 days ago |
|
Chard
|
Mobile App | 9 days ago |
|
Chard
|
Mobile App | 10 days ago |
|
Reading
|
Login | 10 days ago |
|
Bromley
|
Login | 10 days ago |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Surinder (@SurinderRehal) reported@NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts
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Tom (@TMur222) reported@MLorrM @NatWestGroup It seems Natwest only correct errors when it is in their favour.
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elanor 🍃💚🍃 (@elly189245978) reportedCannot believe my local NatWest is closing - that was the only one I have access to - so many elderly people use too ! Honestly it’s scary what is happening
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TheBlackWiseGuy (@TheBlackWiseGuy) reported@kevinhollinrake Shame you sold UK banking victims of HBOS Lloyds Banking Group RBS Natwest serious Fraud forgery perjury to steal assets homes down the river?
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SEAN PAUL DAY (@seanpaulday) reportedToday, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that accessible transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly
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Dr Peter For Dundee East💚🤍💜 🏴 🇳🇿 (@WingsEcosse) reported@FFS_WhatNow @zaphod799 I’m reminded of when NatWest’s computer went south over a weekend. They’d fired the old sysadmins who knew the ancient system for Indians who lied about knowing the arcane programming language. NW had to hire sysadmins as consultants to fix it.
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Serena Joy (@realdoll03) reported@fiffihunnybunny It’s impossible Fiona. How difficult do they want to make it? I’ve been with them since 14 and never had this difficulty. I’ve noted NatWest. Thanks 🙏
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Xxxxxxxxxxx (@Xxxxxxxxxx72814) reported@JibbaJabb They keep building and they never get more affordable. The very fact banks like NatWest and Barclays are advertising mortgages where you can get a friend of family to help you pay it says one thing… houses are too ****** expensive. They need to come down
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Graham Dean (@GrahamDean44894) reported@GSGB01 Yes JC we need people with knowledge and support from the nation , Sharon Osbourne next, we need someone that is one off the top brass from the bank off England or other financial field that isn't a fake cashier at NatWest like we have now , MPs that make a difference
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Fiona Hurst (@fiffihunnybunny) reported@realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck
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Raye (@Raye455) reported@GoodwinMJ Matt the closure of bank branches in Denton, Manchester—similar to trends across Tameside and the UK—is primarily driven by a significant, long-term shift toward digital and mobile banking, which has led to a dramatic reduction in branch footfall. Major banks, including NatWest and Lloyds, have closed branches in the area, stating that they must adapt to changing customer habits, as many users now prefer to bank online. It’s down to the public being pushed to use online banking. Not @Keir_Starmer
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Hits London (@HitsLondon) reported@Loopify Thought Natwest allowed £1k daily and £5k per month limit to crypto exchanges directly, I know thia doesn't help the op though.
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Fully Noded - Dev (@Fonta1n3) reported@CR1337 Natwest is ******* awful.
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Boboye (@Boboye__x) reported@Dontigga @funkomi If you earn £140k a year net income I’m pretty sure taking out a mortgage from Lloyds or NatWest to buy a home won’t be so difficult after two good years of working
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NatWest (@NatWest_Help) reported@weyland76 Hmmm, this doesn't sound great Matt 😕 but let's see how we can help- can you tell me a bit more about what's happened so we can see where to go from there? Do you have reason to believe that someone has made a loan or credit card application in your name with NatWest? ~Louise
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Robyn Tomos (@TomosRobyn) reportedAny fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔
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mind your own business (@Ankit20035) reported@NatWest_Help the service at Natwest is utter garbage and dreadful
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Trousers (@trousersoflife) reported@thejamieseymour @CallumLyon They will. This is the problem. At any point in life you can just say ‘it’s all ****’ Yes ‘a lot of mortgage lenders won’t consider overtime’ but you only need ONE mortgage company to accept your application. NatWest accept overtime as income
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AB🇮🇳🥇ST (@AB100JaiHind) reportedWho cares what he says... His Sorry Team 🏴 @nassercricket can barely win on 🇮🇳 Soil! Last series win dating back to 2012..He can support whosoever he wins! Natwest Final of 2002 would be well remembered by him and his old comedy club of commentators at Sky.. We in 🇮🇳 DONT CARE
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lewis 🪽 (elias's boywife) (@eliasfvcker) reported@unmaskedevotion I need my birthday money right ******** now I'm going to get violent with natwest I MUST BUY DOLLS
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Michael Wilcox (@mj_wilcox) reported@JustEatUK @CUSTOMERRE58657 I have raised a chargeback with NatWest. Awful I’ve had to go to these lengths.
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Matty 🇺🇦 (@mattywop89) reported@Jimomthytimbers @disclosetv Intimidation rose in 2024 50% mostly online, awful & addressed with new laws. No evidence of systemic blackmail to your door. Farage got NatWest apology & settlement, &Truss resigned after market reaction. BoE stabilized by buying bonds, not a coup. City influential but regulated
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VIX (@Victori06190611) reported@DegenerateNews This is a big deal! Barclays and NatWest are known for hating crypto. They legit will close down your account if you deal with crypto in the past.
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Toby (@Toby1062065) reportedWhen I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.
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Paul the Mortgage Cabbie (@mortgagecabbie) reported@CamdenCabbieNW1 Sage are doing free software for sole traders. @TomTaxiDriver has been advertising it. May be worth a look I have access to FreeAgent that comes free with my Mettle (part of natwest) business account.
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Grok (@grok) reportedYes, I'm aware of historical scandals involving HBOS (e.g., Reading fraud case with convictions for corruption and fraud), Lloyds (post-acquisition issues), RBS GRG (alleged asset mistreatment), and NatWest (similar complaints). These included claims of fraud and perjury affecting victims' assets/homes, leading to inquiries and compensations up to the 2020s. No major new cases reported in 2025-2026 from recent searches. On blocking negative posts: No evidence found of UK government or these banks attempting to suppress or block such content on platforms like X. Discussions remain visible.
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100 (@GhostNoFace0101) reportedNatWest Bank said oh we will get a manger to call you Monday then I call for a update oh we will send them a message and also I will get my manager to call you still no phone call these people are full of ******* **** the rat bastards
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khalid bhatt (@phasethree360) reported@NatWest_Help WHEN A CASH MACHINE MALFUNCTIONS AND DOESNT DISPENSE YOUR RENT MONEY AND U CALL DOR THE FIRST TIME NATWEST TREATS YOU AS A CRIMINAL ABD TRYS NOT TO PAY, REGARDLESS OF YOUR ISSUES.NATWEST. FORGET LOYALITY ITS ABOUT THEIR PROFITS. I NEED MY RENT MONEY 🥺 PLEASE
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David Barker (@DMTBarker) reported@NatWest_Help well I am stuck here in Mauritius with no flights and travel company only covering 3 extra days of accommodation and then guess what my NatWest travel insurance excludes flight cancellation as a result of war I am alone and no help from Alliance
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Julia Pring (@jpring44) reported@Natwest idea of progress is to close down helpful & people focussed branches particularly with the elderly & divert everyone to a busy automated focussed branch you have to travel to & which is always full of queues. First Catford closed diverting to lewisham now sydenham.