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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (47%)
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Login (26%)
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Website (13%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (1%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: London, Shrewsbury, Wallasey, Cardiff, Manchester, Southwark, Hereford, Derby, Ipswich, Luton, Dublin, Redhill, Liverpool, Teddington and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Shrewsbury |
Login | |
| London |
Withdrawals | |
| Wallasey |
Website | |
| Cardiff |
Login | |
| Manchester |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Hughes
(@Sandybhoy777) reported
@Janetsk20073533 @jos02611 Some people called Jarnail Singh a legal expert, others a post box. At one time Nick Gould was considered a great help to some in the PO scandal whilst also being a total disaster by Natwest victims. It's dificult to gauge, for lay people, who is actually good for them ....
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char
(@goodkingjon) reported
NatWest’s bizarre changes to their mortgage portal continue to baffle me. Why can’t I just log in like I did before? I have no idea how to get in to it every time I try to now.
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kyron hutchinson
(@CKyron34937) reported
@ArchRose90 So what . If I walked into a NatWest bank a robbed it and said ohh **** I thought it was Halifax bank would I still be let off ?
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Saskia
(@Saskiaaa_____) reported
Took 2 months to get a business bank account with Natwest opened. Despite having been a personal customer for over 20 years and providing all my HMRC docs to verify self-employment. The **** they asked me for was ridiculous - even asked for photos of my stock! Told them no, I don't need to. Surprised they didnt request my bra size. Got it in the end but what a polava.
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🏴 S Mason
(@Wogan_Jones) reported
@NatWest_Help My elderly mother has always been with #Natwest but she is constantly frauded/scammed. NW's only answer is to cancel & reissue cards. I've spent hours dealing with her problems,it never gets better despite the restrictions on her card. I'm moving her account.
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Rachel Wilson
(@wils1383) reported
@NatWest_Help Sent you a DM now @NatWest_Help - basically outlining how NatWest have totally lost the customer focus and care. They rely on automated systems and automated updates rather than provide a solution for their customers to work with them. Computer says no! Awful.
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Statto Wrexham (C)
(@StattoWrexham) reported
@Paskins_tache Contact Wrexham Natwest Bank Account number "Mr Statto's retirement fund" and ask for the special gold access Top Red code!
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Adam Craig, PB (Xe/Xer/Xerxes)🌳🗽🍉🔻Hummus Lover
(@ThePersecutdOne) reported
@SaulStaniforth She's a mental midget. £18Bn to Ukraine; £11Bn a year (min.) on illegal immigrants; £7Bn on Afghans; £22 Bn on carbon capture scam; £10.5Bn Natwest bailout; £23.4Bn to stuff landlords pockets with Housing Benefit. £91.9Bn pissed down the drain right there.
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strummerville
(@strummerville) reported
@ZiaYusufUK Your gaffer took offence at NatWest for them saying some things about him and he started a lawsuit which NW cowardly settled whilst still owned by the Gov. so sit down lad your opinions are irrelevant but are always anger farming
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Mr. PD1
(@DewanPd) reported
@MohammadKaif What’s with the ex indian cricketers with 13 test caps and average of 32 chiming in and being critical of a young lad who’s captaining his country for the first time and will probably be the Conner-stone of indian cricket for a decade. Thanks for the Natwest mate but pipe down!
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JazzyShadow
(@shadowjazzy1) reported
@GordonBrown YOU personally ruined so many people’s working lives when YOU personally gave permission for RBS to buy NatWest An unmitigated disaster which ended in the crash of 2008 YOU have no moral judgement YOU were the worst Chancellor until Rachel Reeves came along. Another stupid stunt.
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VIKING BINGO BORG⚔️
(@Borg74) reported
The Weekly Time Frame: A Game of Patience… Then Reward Take a closer look at NatWest Bank #NWG at 495.7. At the start of this year, the MACD-Histogram printed a lower low while price printed a higher low, a classic case of bullish hidden divergence. Beneath the surface, momentum suggested the bears were in control, yet they failed to push price below Point A. What looked like pressure was actually just a pullback: a key signal of underlying strength. What followed? A 50% rally off a pink bar. No wonder the Vikings like it pink. Fast forward seven months, and we’re now seeing an almost identical setup. That’s the beauty of trading higher time frames. It becomes a mechanical process. You identify the pattern, then plan your entry on a lower time frame like the Daily. Define your position size (i.e., risk), and write down three key numbers: • Entry price (on the Daily TF or lower) • Stop loss (based on the Daily TF) • Target price (based on the Weekly TF) That’s the difference between a trader and a gambler. A trader plans ahead. To me, that’s as straightforward as it gets. No need to crowd your screen with dozens of indicators or complicated drawings. Master this setup on the Weekly Time Frame and you’ll be trading like a conquering Viking. Put NatWest on your watchlist today. Look for a pullback long entry on the Daily. Will it work again just because it worked before? Of course not—each trade is a unique, random event. But just ask my friend @davea1076, who trades off the Weekly. Since adopting this approach, his success rate and R-multiples have improved significantly. Thank you to my other friend @_580592613156 for spotting the set up.
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Megan Ward 🏳️🌈
(@megward2000) reported
@LloydsBank Hi guys, tried to switch from NatWest via the current account switch service yesterday, it let me open a Club Lloyds account but said something went wrong with the switch in the process. Would you be able to help me out please?
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Lee David Rusbridge
(@lynchdavidlee73) reported
@LloydsBank Not Happy with the customer service as trying to transfer money from my lloyds to a friends natwest account would you ever ask a customer what mobile device i,m using and when did i change my mobile number & to log in to my Lloyds account while on the phone
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Pratyush Prabhakar
(@pratyushpbk) reported
If Jadeja and Siraj manage to pull this off, this will go down in the history standing along with the Natwest Trophy finals and the iconic Kolkata test.
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Richy Bourlsac ⚛️🌍
(@zeitgeisterman) reported
@dannynolan64 @tomhfh I was working in NatWest’s Corporate Finance division at the time, so thanks for the schooling. Brown’s light touch regulation of UK Banking was enthusiastically supported by the Tories in opposition & by the sector.
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Ollie_Ewa_Clarke
(@TPLup_North) reported
@3rdvalveslide Not sure where you are- but with a lot of change I tend to go to a NatWest Branch, has the same machine which counts change, don’t even need to be a customer
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Andrew Johnson
(@apgj67) reported
@sophielouisecc @Barclays Not rbs NatWest they are terrible
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tiana 🇬🇧 🏴
(@HempseyTan49795) reported
@sophielouisecc @Barclays I've been with natwest for about 15 yrs, no issues yet.
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CynicalJohn
(@JohnLowry379736) reported
@sophielouisecc @Barclays I've banked with NatWest for years. Very good service standards.
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Liz🐁🐁🏴
(@lizbarnesrhyl) reported
@RefugeesGB @sophielouisecc @Barclays I’m happy with NatWest and their customer service. The app for my iPad is good too. Any problems have been sorted quickly.
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ConservativeChitChat
(@ConservativeCCh) reported
@sophielouisecc Phone apps for HSBC, NatWest + Chase = pick 6 digit pin similar to Barclays app Phone app for Halifax = specific letters from memorable word, also good to use Phone app for Nationwide = having to remember specific numbers from 6 digit customer number (always have to look it up)
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ConservativeChitChat
(@ConservativeCCh) reported
@sophielouisecc NatWest offer current account customers access to their "Digital Regular Saver" account that pays 5.50% monthly interest if you pay in regularly every month (was 6% when I opened one last year)...... debit card looks like an acid trip (purple, yellow & white)
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ConservativeChitChat
(@ConservativeCCh) reported
@sophielouisecc HSBC or Nationwide.... possibly also NatWest... I've been testing out a buttload for the past year or so. Opening an HSBC current a/c also gives you access to their "online bonus saver" savings account, which pays interest monthly.
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Victoria Atherton
(@vvatherton) reported
@sophielouisecc @Barclays NatWest have such tight security you can barely access your own account half the time as they suspect you’re a fraudster.
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Centre for British Refugees 🇬🇧
(@RefugeesGB) reported
@sophielouisecc @Barclays Switched from Barclays to NatWest, they're alright, app is decent, been with them a long time and they offer me a big overdraft and line of credit with interest free transfers. Not much in the way of rewards but never had any particular problems with anything that's come up.
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mamiepoule💙🇫🇷 🇮🇪 🇨🇦 FBPE💜☘️
(@whitepatricia49) reported
@skidders67 By phone or physically going into bank..? I had an issue with NatWest, but live abroad, went to my local branch, was seen and everything was resolved without any problems. Don’t go in angry, be pleasant…
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Teds
(@Tedtalks13) reported
illegally logged my natwest app out on the mirror muppet issue
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Tim Arnold
(@timarnold) reported
I've since received a reply from a Natwest 'human' on X which shows some care and understanding. Which begs the question: why make automated responses the default, if good old fashioned human connection is the only thing that makes a customer feel human themselves?
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Caroline
(@Carolin31152898) reported
@NatWest_Help absolutely shocking service from NatWest my 85 year old Dad struggling to make a payment with his debit card gets a 45 minute grilling from your fraud department gets told your all clear and guess what his card still doesn’t work 😡😡