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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Mobile App (27%)
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Website (18%)
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Login (18%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Twitarian
(@Twitarian2) reported
@LBC You couldn’t make this **** up. Thank goodness I don’t bank with #natwest
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UK Politics Live
(@UKPoliticsLive) reported
Suspect people would take NatWest’s plan a bit differently if NatWest wasn’t on a crusade to make it virtually impossible for disabled or old people to access their money via unique and incomprehensible ‘security’ features that can only be used by non-disabled teenagers
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Annabelle Mark
(@AnnabelleLMark) reported
Just tried to ring NatWest to see if they would give me an earlier mortgage appt - website says open 8-8 Mon to Fri and I was greeted by a message saying they are now closed, they really do not care.@NatWest_help
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John Elah
(@elah_john) reported
@toadmeister WHAT THE ABSOLUTE ****!!??? Is this true? If so the government needs to stop this as NatWest is still owned in part (48%) by the state i.e. the British taxpayer.Many of whom are customers who NatWest has shafted through high borrowing rates,low deposit rates,& lost share capital!
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🤔J🤷
(@jameseonline) reported
@RBS_Help How much information etc do you realistically need from me would be my point, like I said been with you and NatWest a very long time, I'm not brand new, other banks dont require a selfie for nicknames, you already have my fingerprint to login
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Dawn Elliot
(@dillydallydawn) reported
@DJD_ice @NatWest_Help My @RBS_help is the same problem. I don't think NatWest and RBS know its occurred 🥺
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jammer Ⓥ 🏴☠️
(@findjamski) reported
@robertsessford1 @NatWest_Help Who knew NatWest had so many awful customers ...
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Gail
(@Hennyhennies) reported
@gettagripfolks @mathano4 @SVPhillimore It's not all about money either, but attitudes - the problems menopausal women face are often ignored & many skilled older women end up leaving the workforce prematurely. I haven't seen NatWest doing a campaign on that
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P
(@MsPiink) reported
Is anyone else’s NatWest app down?
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Miss Terry
(@MissTerisaur) reported
Formerly known as the Royal Bank of Scotland #NatWest almost brought down Britain's financial system in 2008 when it was bailed out by the government for £45bn after then-chancellor Alistair Darling was told it was within hours of running out of money.
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Binsey Poplar
(@Smegger3) reported
@alexbloodfire Gotta hand it to Stonewall and co: they really know how to shake down a client. #NatWest are so gullible to offer this windfall to a protection racket. They've been had. What a wunch of bankers.
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Peter Smith
(@sm10304827) reported
@Matildaisgreat @TeonaTeona89 @toadmeister The mechanism for helping people is ourselves, the government should help people who cannot. NatWest can use their money as they please while customers and shareholders can make their own minds up.
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Sven
(@looneymetal) reported
@MrDeanP I get what you mean, depends on the context I guess. I've been with santander (Abbey national) since I was 13 I'm now 39. If natwest were offering me a better deal on account. You better believe I'm trying the loyal customer line with santander.
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Mick Holds the Line
(@Mickandhismusic) reported
@NatWest_Help Just DMd you with a letter reference that NatWest Fraud refused to recognise. Major issues with your Fraud Dept
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dev*
(@1Dev) reported
Banks. Natwest shut. Santander has no cash and Barclays wont help as not a customer. End up in a Carousel changing up £20 notes in their change machine. That's Eltham for you.
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Heath
(@Papperkash) reported
@ReticentGenius @NatWest_Help Always seems to be NatWest. I remember 10 years ago when their systems went down and they wouldn't let me draw my cash out. I had over £300k in the account at the time. Switched to HSBC a week later coz **** NatWest.
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John McDonnell
(@JohnMcD25135701) reported
NatWest banking online down @NatWest_Help
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Adele
(@AdeleMowat) reported
@LesStonehouse Relationship Manager for Natwest in Reading UK. Trying to sell stuff that people didn’t need to people who couldn’t afford it. It was awful. Thankfully got pregnant and left after a couple of months.
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Henrietta
(@Henriet06948348) reported
@hatpinwoman @Fr4nkie_Spence Natwest Are you going to fund other protected health issues of you employees? Surgery and treatment for disabled staff, IVF…. Otherwise you are promoting the needs of one small group.
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Dave Maynard
(@DaveM72) reported
@natwest app, stop asking us all to DM you, the app is down for a lot of people, just get it sorted so we can get onto the app!
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Rob Stow
(@YahYah_Gunn) reported
I withdrew some money from my @WilliamHill account to my @NatWest_Help account and it never arrived. WH are saying they sent it and it’s a NatWest issue. NatWest are saying if it wasn’t received it’s a WH issue. Neither will help. Anyone have any ideas how to resolve?
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Emma Chivers
(@Emmaharris308) reported
@LloydsBank My husband and I were trying to buy a mattress. The payment wouldn't go through on his card. Then I tried our Lloyds joint account card, still wouldn't go through. In the end I had to use my NatWest account, no problem. Issue with payments today?
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Lozhinge
(@Lozhinge) reported
@MaizyDaizyZzzz If enough NatWest customers use the switch service to transfer to another bank, maybe the other High Street banks will get the message?
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Rebel in retirement
(@Rebel_retired) reported
In Trans News (Telegraph Business)- NatWest (which closes branches; tells you your call is important but doesn’t answer; & hates spending money on customer service) will now pay for hormone treatment for trans-staff members. “…for a new loan, press 8, for transitioning, press 9”
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Aylsham Hatters
(@AlexBurnage) reported
@Prof_Umbongo I bank with Natwest and have been waiting for years for knee and hip operations. Wtf are you playing at. Worthy causes out there like child cancer , dementia etc. But you choose this. Consider my account shut you shower of virtue signalling woke *****
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Paula 🦖💚💜
(@eads4th) reported
@zeno001 @NatWestGroup If I was a female employee working in NatWest I’d expect them to pay for my HRT prescription and any other medications I needed if they’ll pay for ‘trans’ staff.
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🇺🇦🐄Les Vaches...🐄🏳️🌈
(@CheerfulNemesis) reported
@SVPhillimore @MailOnline How about you have a look and see what the NatWest website says vs what the Daily Heil says?
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Charlotte Gill
(@CharlotteCGill) reported
Companies like NatWest could venture into discriminatory territory the more they create “inclusive” policies - like funding people’s medical treatment. They don’t seem to have any system for deciding what would make a treatment worthier than another. It’s all down to lobby groups
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LindaD 🇬🇧🏴
(@seagull4a) reported
@NatWest_Help No, I search for 'NatWest Bankline Login', using multiple computers. Have had this for the last 3 weeks. Finally got in on 5th attempt today. Get through ID, card reader and password - then get this message.
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libby pottinger
(@PottingerLibby) reported
@NatWest_Help Hi, I have tried on 3 separate occasions to open a bank account for my daughter and it has failed 3 times. I opened one for my eldest girl with no problem. Seriously unimpressed and disappointed! Up to this point I was very impressed with Natwest, but no longer!