NatWest status: access issues and outage reports
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Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Mobile App (50%)
- Website (25%)
- Login (13%)
- Transfer (13%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Mobile App | 1 month ago |
|
Buckingham
|
Login | 1 month ago |
|
Milton Keynes
|
Transfer | 2 months ago |
|
Manchester
|
Website | 3 months ago |
|
Maidstone
|
Website | 3 months ago |
|
London
|
Mobile App | 3 months ago |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.
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Jumpers For Goalposts (@Anthony86619842) reported@NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..
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Mando (@AcFanatic2020) reported@johntierney73 @NnatMmac @NatWest NatWest are still **** like this
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Charlotte Coombs (@CharCoombs1) reported@bmob719 @BristolCity If you’re paying using NatWest or TSB card you will have issues - been trying to renew our seats since Friday! There is a known issue but they don’t appear to communicating this!!
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mitchelle holland (@mitchlog) reported@Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵💫😵💫
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Callum (@rapiddescentsco) reported@isabelrosesss This is the NatWest/old RBS digital banking login. It is designed to use multiple authentication methods but they've just stuck with partial date of birth id/partial passcode for the last 18 years or so! It could use the EMV card reader, but that'd just confuse customers.
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Teds (@Tedtalks13) reported@SecGenNATO in these @s that aren’t to be declared in another function. 1. What date did that energy firm sign a declaration that has specific requirements to be a NATO partner 2. What date did the cpr 7 become crown stamped sealed. 3. What dates did the directors change in uk versus eu main AGM board I have a list of merger acquisitions across uk in the pensions, insurances (including my business insurance tapped up of falcon yet the banking direct into HCC international that remained in place all through partial legal drafting while the initial public sector money was positioned for the demo of my software prototype The banks tsb no reason in their divorce with Lloyd’s; Lloyd’s business 2017 not notifying closure of account; of three partnership managers inside the bank of three different companies; my start up handed defined beyond the “risk assessment of the innovation. Partnering to further develop on the point of rejecting 100k of additional public sector money” (I rejected with ******* good reason) 2017/2018 there was a positioning error and error transfer of Lower court into not civil was positioned for intellectual court. 2018 had discussion re moving the asset of the house I rented (that had first entry in March 2015 while I was in cork for three days and my tsb banking removed off my desk in how I visually place materials in what is suppose to of been a secure save private letting). My dog was safe that short period as it was with a female and her dog. IN THAT period I was in business courts Northampton on written using Supreme Court high seat colour and symbols on documents; more than 13 case numbers (while others thought I was in some kind of gym bet! Get a life idiots) In that period I had also processed beyond the origin start of the system restructure; before I changed from virgin media WiFi domestic to ee business broadband; The click on inotes of the demo was clicked on the iPhone 6 that became a dispute in the old bullring of apple upstairs and VM downstairs where I asked for them to collect the phone after apple technical stated the cloud photos had been breached; (deleting the beginning of my work and my personal pictures of my not a pet.) apple Provided myself a new phone based on that. I then purchased an iPhone OFF AMAZON; where the ip of that and serial is on the box. these boxes and phones have gone missing however the iCloud records all that;; including the signalling through VM platforms (that lease from Bt ) ee platforms ( that became owned byBT and not a matter of bribery to use “all claims) and then the BT business that I kept running post eviction for the reason of security before they developed after many emails And calls from me (sound headset ) the vulnerable protection function they have developed. In these is another service level agreements that’s appearing in text words in NhS and charity banners. I recieved an email recent from NatWest claiming on the 1st of October 2026 to the October of 2025 that they can close an account if they choose fo no reason; Within these dates is Covid two credit ref agencies and three brokerage platforms Pre being procured into the comp house and dwp integration of proof and verifications. In all this period there is no social life, yet a lot of documents wrote and attachments in emails. I am aware that in uk some platforms that claim to contact manage can clone a companies email or persons and respond while the origin never receives the origin; I am being beyond mentally abused over the efficiency in the reason of enhanced . I have a legal right to be recompensed to live in a hotel be near my doctors and do small amounts that become and can become global work tasks What’s the issue; as the local aspect caused damages for everyone a small handle of people
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That ginger guy (@Jhinchliffe07) reported@DanNeidle Yeah i set up a stocks and shares isa with natwest in November and my return so far is 9.17% since Nov, Set it up as I'm self employed and didn't have a pension pushing 40 so thought I'd have something just incase i needed to access the cash but also long term invest
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Jennifer Richards (@Jennife10651535) reported@CallMeMoNow That's such a shame. We had some very valuable advice from a neighbour who worked in the bereavement part of NatWest when Tony was doing his aged relatives' probate. Like everything else it's all gone to ****
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LiveSquawk (@LiveSquawk) reportedNatWest H1 2026 Earnings - Q2 Pretax Oper Profit GBP 2.29B (est 2.01B) - H1 Impairment Charge Of £280 M, Prev Y/Y £226 M - Keeps Ordinary *** Around 50% Attributable Profit - Sees 2026 ROTE +19% - Still Sees 2028 ROTE Above +18% - Still Sees 2028 Customer Assets And Liabilities Rising +4% From End 2025
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rob seeds (@ReedsSob1983) reported@robprogressive Well thats bollocks i can transfer 20k daily with natwest with no issue whatsoever
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Melvyn Newell (@melv66722) reported@Londonist @DCBMEP “…began in 1971. ..nine years to realise.” (Working closely with Seiferts from 1975, as PQS for the now the Sea Containers Hotel, I was told that the delay in the NatWest Tower was as a result of a redesign for the tower footprint to match the new NatWest logo).
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X Finance Bull (@Xfinancebull) reported🚨 $QNT holders, seven major UK banks are testing programmable bank money on infrastructure provided by Quant. Read those names again: Barclays. HSBC. Lloyds Banking Group. NatWest. Santander. Monzo. Nationwide. Led by UK Finance, the Great British Tokenised Deposit initiative is delivering live pilot transactions involving digital versions of normal sterling bank deposits. The easiest way to understand it is this: Your money remains bank money. But instead of sending it blindly and trusting every person in the process, rules can be attached before it moves. Payment releases when the buyer receives the product. Mortgage funds transfer when every document and condition is ready. Money and a tokenised asset settle together, so neither participant is left waiting and exposed. Quant’s Overledger provides the orchestration and interoperability connecting participating banks with RTGS, Faster Payments, Open Banking and tokenised-deposit platforms. That is why this matters more than another blockchain demonstration. The institutions are testing real financial activity across multiple banks, with fraud protection, settlement efficiency and programmability at the centre. GBTD also follows Quant’s involvement in the UK Regulated Liability Network, while its acceptance into the Bank of England Synchronisation Lab places the project beside the UK’s work on atomic central-bank-money settlement. Does this guarantee every bank will buy QNT? No. But it gives Quant institutional validation that most interoperability projects spend years trying to earn. If GBTD succeeds, the opportunity will extend far beyond one UK pilot. Other countries are also exploring tokenised deposits, digital securities and connected payment systems. QNT is sitting behind infrastructure the largest banks will need to make those separate systems work together. Many people will study QNT after adoption becomes obvious. I would rather understand why seven banks selected Quant before everyone else notices. My conviction in $QNT came before the headlines. Now the adoption is becoming impossible to ignore.
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Paul Lewis (@paullewismoney) reported@Helixd @OborneTweets It was entirely different. Coutts didn’t debank him. It told him he was no longer welcome as a customer and offered him an ordinary NatWest account - it owns Coutts. It was F who turned it into a victimisation story.
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Jim Waltzon (@wa1tz3r1) reported@Apple how can I tell my cards apart in Apple Pay? I have 4 @NatWest cards, all frustratingly identical. Learning the numbers is not an option, as at leat one card number will change every six months! Help me please!? There must be a better way!
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Pizza factory (@Pizzafacto90385) reportedHi NatWest,@NatWest_Help My Ebix Cash Forex Card has been retained by an ATM at Tesco, 825 High Road, Leyton, London, E10 7AA. The card got stuck during a transaction and I was unable to retrieve it. Could you please advise me on the next steps and help me recover the card as soon as possible? Please let me know if you need any additional details from me. Thank you for your assistance. Kind regards, Ankith Kumar +44 7552909851
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Sydd (@SyddRELOADED) reported@Fraudly_ Barclays, HSBC NatWest and Lloyds all do this why are you lying? So you’re telling me if a joint account has an overdraft a bank is going to let operations on that account continue? Some remove the OD entirely while some banks freeze the account. Stop chatting ****.
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WGCitizens (@WGCitizens) reportedMy reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.
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Lady Nikki Tees of Lochaber (@1950sLibrarian) reported@johntierney73 @NnatMmac @NatWest Natwest refused 2 payment on my account when my card was cloned. They knew I didn’t spend nearly a grand on Amazon or eBay usually. They then cancelled my card, issued a new one, and gave me a temporary overdraft to cover my standing orders & direct debits etc. Good service
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Proper Memes 〓〓 (@Proper_Memes) reported@Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.
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Ceri Smith (@CeriSmith5) reported@CraigMurrayOrg I had similar with NatWest about 15 years ago. Suddenly decided I was running my business through my account. As a sole trader, invoices were paid into it but I argued that was no different from having a salary paid in. They eventually stood down
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Vince (@Xray_Vince) reported@Voyager4IR @NoBullCryptoBen @matttttt187 Chainlink isn't working with central banks yet. They have multiple BIS/Central bank projects, Murex, Natwest Euroclear, Oracle...... That's just ignorant 🤷 ... We all know Central banks are going to be the slowest movers.
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M K مسٹر خان (@mehrankhan89) reported@_zmc_x @Revolut Any main high street bank, like NatWest, TSB, Barclays, LLoyds, HSBC etc, won’t cause you any such unexpected issues.
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NatWest (@NatWest_Help) reported@SpensGraem11427 Okay Graeme - if you're not a customer with NatWest, I'm afraid we'd have to direct you back to Northern Assist for further support with this! Please try getting in touch with them via phone and they'll hopefully be able to help. - Rachel
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Von Trapp (@Deathrayspex) reported@rosarosebudxo Natwest, Monzo Business and a few others have theirs included. Id avoid Quickbooks as its awful. Had to switch to their MtD compliant version from Self Employed model and its shiiiiit.
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QuanChain (@Quan_Chain) reportedQuantum readiness programs feel like progress. They aren't. NatWest and 10 others joined NQCC's QTAP cohort 3, awareness, not migration. Different problems. QuanChain's oracle-triggered key rotation solves the second in under 90 days, no protocol vote. Should regulators require migration proof, not just program enrollment, before 2028?
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Butterknife Operator (@Butterknifeopr8) reportedNatWest customer service is some of the shittiest I have ever come across.
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Liam⚡ (@TheDeanio) reported@MmisterNobody Yes when I was going through am awful time I lost all my savings after listening to a bunch of fool about crypto. Pretty much everything I owned did well for a few weeks and all kinds of rich clowns be talking about HODL this HODL that like they're all some sort of secret alliance with the elites. I literally would have a bunch of different types of currencies so I had a variety. I could keep someone in for a good while and the moment I sold my bit of a specific coin, it would get a massive boost lol. One of them boost by like 10x within hours after me taking it out like they do it on purpose or something. The rest that I kept in just went down pretty much every day and some got rug pulled out of nowhere lmao. In the end I ended up that ****** up I made a stupid decision to take a loan out for only £10 grand where I got charged nearly £4-5 grand in interest from NatWest in just under a year. I ended up losing everything and I was guided to go insolvent lol. Still ****** now from it all and many people have the cheek to steal things from me. They want me dead, quietly suffering or locked up. They've told too many lies on my name because they couldn't take me out. Some of them have made a whole life out me these last few years too. It's quite hilarious. *********.
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Tom Hingley (@tomhingleymusic) reporteddelays on the M1 today as assistance vehicles with ‘abnormal load’ vehicles steer Nigel Farage’s wallet down from a private airport to London . There will be a 30 minute silence at noon to remember how the nasty NatWest stopped poor Nigel’s bank account lead by Nick Robinson