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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (29%)
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Transactions (17%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Bolfem
(@bolfem4real) reported
@NatWest_Help My NatWest current account has disappeared without notice from my banking app and the Debit card linked to it has stopped working.I have been on the phone with NatWest but has only been told that they too has no access to my account. I kids to feed and no money on me. Pls help.
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Azita Zohhadi
(@AzitaZ13) reported
Encouraged by NatWest CEO Alison Rose’s commitment to Ukrainian refugee support that we decided to get an account for our sponsor. We were told 3-5 days. 12 working days later nothing. Many calls and now told could be 30 days NO BANK ACCOUNT:NO UNIVERSAL CREDIT 😡@NatWestGroup
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Tom 🏴
(@t_wxbster) reported
Wonder if banks has been spotted in town centre down at NatWest #spireites
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Yorkshire Wumpund 👑🦀♋
(@carriewarrie1) reported
@GBNEWS I've started my switch to Natwest this morning. I'm not a huge customer (they'll probably be glad to see the back of me) but it all makes a point.
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JezLowe8
(@JezLowe) reported
@RodJones60 If it's a Visa debit card it shouldn't be an issue. Might need to get a second opinion from NatWest.
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Starkfluent
(@Starkfluent) reported
@NatWest_Help just been into CATERHAM NatWest branch this morning and REFUSED my own money. Feel discriminated against the staff member was friendly with all of the customer and was extremely abrupt with me despite being into that branch before and taken out similar amount!!
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Chris Graham
(@chris_Graham_76) reported
@santanderuk Happens to the best of them - 1st June 2022 Customers of ten banks including Natwest, Barclays, Halifax, Lloyds, Nationwide and Monzo experienced problems this morning when they were locked out of their accounts. Thousands of customers were reporting issues at multiple banks
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Blaine Coughlan 👬🏳️🌈
(@BlaineCoughlan) reported
@Xander_has_an_X @PaulEmbery A dozen people who've *claimed* they'll move... Highly unlikely they will unless they're irredeemably deranged. Anyway, HSBC and NatWest have publicly supported Halifax on this complete non-issue anyway so who knows where the transphobes believe they're going to move to anyway!
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Angelina lewis
(@Anglewis220878) reported
@AskNationwide Team trying to make an overpayment on our mortgage, but both HSBC and NatWest don’t support your bank details … pls can you advise ? Please don’t tell me to send a cheque !! Thanks
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Gary Holman
(@GaryGaryholman) reported
@teresadg0 @anthea_bailey @HalifaxBank I was treated very badly by Natwest after being a customer for about 40 years. That is when I change to Nationwide and I haven’t looked back. I don’t know if they still do it but you could get your iPhones insured for free and various other thrills. Love em to bits. Nice app.
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Matthew England
(@Rustinurse) reported
@NatWest very poor service in your Rustington Branch minimum hours open minimum staff and one of those is being very officious. Doesn’t cost to smile
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(@1gengx130) reported
Faculty and staff are protected with stronger (e.g., VPN) security plus access to their own guaranteed bandwidth.Customers also have access to -hour telephone banking or by logging on to NatWest Online Banking.,,
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Phil buckle
(@Philbuckle) reported
@iainpdooley @HSBC_UK How about equality in access to counter services? All local branches of natwest and santander near me have now closed! Unnecessary 7 mile drive in to Leeds city centre, f**k all parking just to withdraw more than £250 in one go, or heaven forbid, pay cash in! #bankingprogress
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Benny Boy
(@wheeler_benny) reported
@NatWest_Help Just wanted to change my payment limit so I could pay a deposit. Can't use a reader w/out ordering a Natwest one?? Can't register for biometrics for some reason?? Never had these issues with any other bank. Regret opening a Natwest account.
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Holbeck Moor FC
(@HolbeckMoorFC) reported
@NatWestBusiness we’ve not been able to access our account for 3 months (new signatories). We’re a non-profit, volunteer group with a lot of overheads - ‘waiting for NatWest to sort it out’ is wearing thin as an excuse. Please help us out.
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betty-rose is writing ☭
(@MARCHlONESS) reported
natwest has got to have THE worst online services page of all time, how am i stuck with a different error every time i try to log on??
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Terrance Fox (also not Sophie Corcoran)
(@TossaFox) reported
@Heddoman1 @PaulEmbery Got bad new for you, bro: "Natwest, Nationwide and HSBC all have optional pronoun policies for badges. HSBC even shared the Halifax post, ... 'We stand with and support any bank or organisation that joins us in taking this positive step forward for equality and inclusion"
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jenna
(@atlatlokorra) reported
@santanderukhelp this is utter shambles and i thought natwest was bad stealing money from me!! now i cant even tell if my money went out when i paid for things today!! i have a very important bill coming out of my current account very soon i meed this sorted and i suffer with MH problems…
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सागर कालेलकर
(@SaagarKalelkar) reported
.@AskNationwide do you offer the ability to with cash through using your phone or app. Similar to service offered by your competitors like barclays & natwest?
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Andy Tewkes 🇬🇧 🇺🇦
(@andy11575245) reported
@BettyJa08291909 Never had any issues, wouldn't go to rbs or natwest
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charlienoel
(@charlienoelglas) reported
@NatWest_Help I need to purchase a large ticket item tomorrow using my bank card. I have been trying all morning to tell Natwest but struggling with automated service 😥
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Blaine Coughlan 👬🏳️🌈
(@BlaineCoughlan) reported
@willgeorgelloyd @Duffeh_Leeds HSBC and NatWest have both publicly supported Halifax (owned by Lloyds) on this issue so, even in the incredibly unlikely event that these pathetic cry-arses were remotely serious, not entirely sure where they think they'd go instead...
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Yorkshire Wumpund 👑🦀♋
(@carriewarrie1) reported
@ArchRose90 I've opened my NatWest account this morning using the Switch service. Been a customer (this time around) for about 16 years, and was a customer in the past too. I've not got a lot of money in there, but it all counts.
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(@mgtmzz1) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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Hannah Lawrence
(@htattersall) reported
@NatWest_Help absolute shocking service from NatWest today. Can only speak to an App, not a person. Luke Beesley in the help department was fantastic and so helpful but came to a dead end when Cora would not work for me and that department simply would not talk to me.
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(@SharonRSpence) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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Usha Sundaram
(@ushasundaram) reported
@BettyJa08291909 Been with Natwest for well on 17 yrs, nothing fancy, just straightforward current a/c, salary, direct debits. Don't have overdraft, don't need one but they're good & branch staff are great. If not Nationwide, got my mortgage with them, cust. service is bloody brilliant!
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volume ticker
(@datadili) reported
NatWest Group plc is down -3.41% in the pre-market $NWG
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i live so i love ⁷
(@cerysm8) reported
@AnxiousBrownie why are they good, i with natwest and dont have issues but dont have much to say either haha
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FeathersInDevon🌻♿️🐶🐦🎼🚗🚙🍄🌳✨🌔
(@featherfusions) reported
from
Bradworthy, England
Well, #Santander being down is great. Just spent too much online. Have transferred in from Husband’s NatWest but can’t confirm it went in. ALL TEH BILLS including rent come out at midnight 😰