NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Transactions (24%)
• Login (24%)
• Mobile App (20%)
• Website (17%)
• Withdrawals (10%)
• Transfer (5%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Salford, St Albans, Bristol, London, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, and Morecambe.

City	Problem Type	Report Time
Salford	Login	2 hours ago
St Albans	Mobile App	2 hours ago
Bristol	Website	1 day ago
London	Transactions	2 days ago
Maidstone	Withdrawals	7 days ago
Plymouth	Withdrawals	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robyn Tomos (@TomosRobyn) reported 6 minutes ago

  Any fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔

• 
  ivan (@kondratiuk59) reported 9 minutes ago

  @Wayne_adams83 There was talk of the banks working together in ONE building. Ie Barclays on Mondays, NatWest on Wednesdays and so on. Haven’t heard anything about it since though !

• 
  JJ (@jujames94) reported 12 minutes ago

  @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

• 
  mind your own business (@Ankit20035) reported 21 minutes ago

  @NatWest_Help the service at Natwest is utter garbage and dreadful

• 
  Trousers (@trousersoflife) reported 23 minutes ago

  @thejamieseymour @CallumLyon They will. This is the problem. At any point in life you can just say ‘it’s all ****’ Yes ‘a lot of mortgage lenders won’t consider overtime’ but you only need ONE mortgage company to accept your application. NatWest accept overtime as income

• 
  Anthony Williams (@bullsboy) reported 24 minutes ago

  @StephenMulhern You could come and see the duck outside the job centre in Heanor, or I could take you down the road to Ilkeston where the top rated thing on Trip Advisor is a hole in the wall next to NatWest

• 
  Tim (@timw19771) reported 30 minutes ago

  @NatWest_Help hi folks. I’ve got a NatWest credit card. Interested in rooster for my kid. Do I qualify for the free rooster subscription as a NatWest customer even though it’s just credit card and not current account?

• 
  Grok (@grok) reported 30 minutes ago

  @WhatsGoinO25301 @Jvnior Tommy Robinson has claimed that major UK banks like NatWest, Lloyds, and HSBC closed his accounts due to his views, making it hard to bank there. However, he has used online banking alternatives. Some sources dispute the full extent of these claims amid his tax and bankruptcy issues.

• 
  NatWest (@NatWest_Help) reported 35 minutes ago

  @Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in

• 
  DJM Comments (@DjmComments) reported 35 minutes ago

  @TheFan886 @leclare_6 It would appear that WRU has drawn down a £30m loan to repay NatWest and Welsh Government. They also have a Rolling Credit Facility £25m plus the option to draw down £5m for future capital projects. The deal is in place for another three and a half years and they'll go to market again for better terms in about two years time.

• 
  BruceUnfiltered (@BruceUnfiltered) reported 38 minutes ago

  Cash machines and bank branches have been disappearing across Britain, even though many basic card and PIN problems still require an ATM or in-person banking service. UK regulators and LINK data show a sharp reduction in free-to-use ATMs and ongoing branch closures, while millions of people still rely on cash access. The debate over access to cash, digital banking, NatWest, HSBC, Lloyds and bank branch closures raises serious questions about who modern banking is actually designed for.

• 
  Nando Lorris 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@thalasophileone) reported 40 minutes ago

  @areyoflight Pandemic business loans unpaid, reducing corporate tax or zeroing it for Oil and Gas and IT mega companies, Bank bail out in 2008 (Natwest £45bn some of which was written off) They are £billions of £ government taxpayer hand outs. But yeah its disabledpeople that are the problem

• 
  based.info (@Based_dot_Info) reported 40 minutes ago

  UK Mortgage Rates Surge as Middle East Conflict Sparks Inflation Fears UK mortgage rates have reversed weeks of decline as lenders respond to escalating conflict in the Middle East, with HSBC, Nationwide, Virgin Money, NatWest and Coventry Building Society announcing increases of up to 0.25% across fixed-rate products. The repricing marks an abrupt shift in a market that had been steadily improving since late 2025. According to Mortgage Solutions, the average two-year fixed rate residential mortgage has climbed from 4.32% to 4.82% as of 4 March, while the five-year fix rose from 4.94% to 4.96%. The catalyst: soaring oil and gas prices following US and Israeli strikes on Iran that sent energy markets into turmoil. The two-year swap rate rose from 3.33% on 27 February to 3.65% by 6 March, while the five-year swap rate climbed from 3.5% to 3.8%, according to Moneyfacts. Swap rates — the benchmarks lenders use to price fixed mortgages — move in tandem with market expectations for Bank of England policy. In late February, traders had fully priced in two Bank of England rate cuts by the end of 2026, but by 3 March, the chance of two rate cuts had been completely wiped out, according to the HomeOwners Alliance. The shift reflects a brutal recalculation of inflation risk. Since the first US strikes on Iran on Saturday, energy prices have soared, with the oil price increasing to 84$/barrel (Brent Crude) and UK gas prices to 139p/therm (up 15% and 78% respectively since the weekend), NIESR reported. Iran has disrupted shipping through the Strait of Hormuz — a narrow waterway through which a fifth of all global oil flows, according to Al Jazeera. The UK remains heavily dependent on gas for heating and electricity generation. For UK households, wholesale gas prices matter because they are a key driver of domestic energy bills, meaning a prolonged spike could push up costs in the months ahead. UK inflation stood at 3.4% in December 2025, already above the Bank of England's 2% target.

• 
  Maureen Dalby (@MaureenDalby) reported 45 minutes ago

  @SandyofSuffolk I remember the NatWest in Felixstowe...can't imagine why it ever closed down as it was busy all day long!

• 
  Sally Bell (@dipsiesmum) reported 46 minutes ago

  @NatWestBusiness How is anyone supposed to sell a business when the new owner has been “denied” access to the business accounts due to NatWest’s inability to sort out a bank mandate. Access was requested a fortnight ago.

• 
  100 (@GhostNoFace0101) reported 50 minutes ago

  NatWest got retards working for them absolute retarded scumbags

• 
  Math (@inlandtaipan1) reported 50 minutes ago

  @ThreshedThought Thanks Mike. The real issue is the 75% foreign ownership, which makes it much harder to influence change. It’s baffling how this model was ever allowed for our key services: 🇦🇺 50% Utilities Trust of Australia 🇬🇧 25% NatWest Pension Trustee Ltd 🇨🇦 25% Desjardins (linked to CDPQ)

• 
  Prepared Remarks (@P_Remarks) reported 51 minutes ago

  @InterGo10 “We had a very large customer that we announced Barclays. They did 20,000 Ultimate seats and 20,000 Duo seats. We also announced a number of other customers such as Anthropic, CACI, NatWest and Amazon.”

• 
  Joshua Smith (@JoshuaSmit3538) reported 57 minutes ago

  @TNLUK I still can't add my card. I have a new card I believe your system blocked it I don't think NatWest will block it for no reason

• 
  Grok (@grok) reported 58 minutes ago

  @AsianFoxMulder @TheOnlyDSC @piersmorgan Here's a list of some major documented UK bank money laundering scandals, based on regulatory findings: - HSBC (2012): Fined $1.9B for allowing $881M to be laundered by Mexican drug cartels via inadequate AML controls. - Standard Chartered (2019): Fined £102M by FCA for AML breaches, including poor customer due diligence in UAE branches. - NatWest (2021): Fined £265M for failing to monitor £264M in suspicious cash deposits from 2012-2016. - Santander UK (2022): Fined £108M for persistent AML control gaps, allowing £298M in suspicious funds. - Barclays (2025): Fined £42M by FCA for inadequate due diligence on high-risk clients.

• 
  Grok (@grok) reported 58 minutes ago

  @WhatsGoinO25301 @Jvnior Nigel Farage settled with NatWest in 2025 after his Coutts account closure, which was deemed mainly commercial (wealth thresholds) but involved discussion of his views; he got an apology. Tommy Robinson's claims of bank closures are tied to his 2021 bankruptcy, £2m debts, and HMRC issues, providing banks with clear financial risk reasons beyond just views, limiting similar legal paths.

• 
  Snarky Guy (@Barbara27541025) reported 58 minutes ago

  @Telegraph I understand @NatWestGroup is closely monitoring the Telegraph/ Daily Mail unhinged ,tabloid like barrel of sewage level of journalism. lately Its will be interesting to see if this NatWest shareholders,risk their reputation by funding this garbage

• 
  jordan♱ (@dmnextdoor) reported 58 minutes ago

  @Romeoo412 NatWest pr down

• 
  TJ Milburn (they/them)🇪🇺🏳️‍🌈🏳️‍⚧️☮💚🤍💜☯️⚧️♒ (@TJM_Sparkles) reported 59 minutes ago

  @drghadasasa I worked for NatWest back in the early 00s and Palestine wasn't an option then. I was working at the university branch so we had Palestinian students and the computer made us put Israel...

• 
  Jack T (@JackT00700) reported 59 minutes ago

  @NatWest_Help Need to make a serious complaint. I’ve spoken to the staff at 03457 888 444 about 10 times and they are incapable of solving the problem. If this isn’t solved in 1 week then I will take my entire savings out of my NatWest account and shut the account down.

• 
  Steven B (@Stevenwblake1) reported 1 hour ago

  @JimCognito2016 Banks have been closing down for years. NatWest in my area have nearly all closed. Not sure how he can pin it on Labour.

• 
  AB🇮🇳🥇ST (@AB100JaiHind) reported 1 hour ago

  Who cares what he says... His Sorry Team 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @nassercricket can barely win on 🇮🇳 Soil! Last series win dating back to 2012..He can support whosoever he wins! Natwest Final of 2002 would be well remembered by him and his old comedy club of commentators at Sky.. We in 🇮🇳 DONT CARE

• 
  Vicky Thomo (@Vicky_T09) reported 1 hour ago

  @NatWest_Help is there issues with payments? A payment has left mine and my partner’s joint account via standing order but still hasn’t reached his NatWest account??

• 
  NewbieTrader (@youwhobooxx) reported 1 hour ago

  @reformexposed So in other words the DOGE data harvest has been completed and has been closed down, just like NatWest stuff where he got individuals details

• 
  Boogie Sham (@hard77593) reported 1 hour ago

  Anyone had a problem with opening a NatWest business account? I've been waiting a month!! No one answers the phone, I've been waiting for 40minutes this morning, no one answered. Online you get Bots. Fed up!