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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (41%)
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Login (26%)
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Transactions (18%)
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Mobile App (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Southwark and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login | |
| Great Malvern |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help Get out of natwest whilst you can before they block then close your account.
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Ciara Labrum
(@CiaraLabrum) reported
Are you thinking about starting a business? Have just started and would like some extra support? 📍We have exactly what you need in NatWest Milton Keynes.
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Samantha Redfern
(@SamanthaRedfe16) reported
@NatWest_Help Hello I lost my debit card two weeks ago. I contacted NatWest, yet I still haven’t received my replacement card. I live miles away from a branch because my local branch got closed down. I can’t access my money.
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seekeroftruth84
(@seekeroftruth85) reported
@PeterSweden7 My bank the NATWEST are asking us to check out carbon footprint!! They can get to ****!!!
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Ocean
(@FifiMoon7) reported
@NatWest_Help Please help. I've had a difficult time trying to explain and get help via call with your advisors. I called NatWest this morning to get a new bank card as mines expires next year in April and I needed a new one to book a hotel in June......
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NBA Nadz
(@NadineRuwa) reported
NatWest’s customer service has been in the gutter recently
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ਹਰਕੰਵਰ ਸਿੰਘ ਖਰਬੰਦਾ
(@kharbanda79) reported
What an innings by King Kohli, this is third time as an avid cricket follower i shut the TV down only to turn back again to watch stependous innigs to win the game vs, first one was NatWest series final and other was WC Final 2011#INDVSPAK
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ਹਰਕੰਵਰ ਸਿੰਘ ਖਰਬੰਦਾ
(@kharbanda79) reported
What an innings by King Kohli, this is third time as an avid cricket follower i shut the TV down only to turn back again to watch stependous innigs to win the game vs, first one was NatWest series final and other was WC Final 2011#bring back t20
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Ann MacAlevey
(@myjamfactory) reported
@NatWest_Help natwest bulk list not working
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help natwest block your account without warning, this causes your derect benifits to bounce and go unpaid evrn though there is money in thr account, you have no warning od your account being blocked anf people usually find out when trying to pay for something and find out they can't
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Joan Keevill
(@Designs_JoanK) reported
Good to know that #Natwest are changing their roadside rescue service to members from #GreenFlag to #TheAA. Had to wait 2hrs on the M40 hard shoulder for recovery earlier this year and it was scary!
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ity
(@ity_000) reported
@mr__carlitos yes, got two switches on the go atm, will get £175 from natwest and £150 from lloyds in 7 working days
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This Machine Kills Allistic Supremacy! Ⓥ∞🧠Ⓐ⟭⟬♏️🌕
(@AutisticGuide) reported
Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem. Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem.
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ਹਰਕੰਵਰ ਸਿੰਘ ਖਰਬੰਦਾ
(@kharbanda79) reported
What an innings by King Kohli, this is third time as an avid cricket follower i shut the TV down only to turn back again to watch stependous innigs to win the game vs, first one was NatWest series final and other was WC Final 2011#indvspak
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anuparno acharya
(@anuparno3) reported
@Some1Dare England k khilaaf woh NatWest final jisne indua were 148-5 thn chase down 320+ kaif and yuvraj were stars in that
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Shadow Empress
(@Shadow__Empress) reported
@santanderuk can you PLEASE redesign your UI for your online banking. Its irritating . I'm tired of pressing buttons that all look the same and end up pressing the wrong digits. And repeatedly getting locked out of my account. No problem with my Natwest/starling. Just yours. 😫
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This Machine Kills Allistic Supremacy! Ⓥ∞🧠Ⓐ⟭⟬♏️🌕
(@AutisticGuide) reported
Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem. Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem.
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Graeme Parrett
(@No1Gman) reported
@pd_fletcher Thing is it is just hot air. @NatWestGroup is a terrible bank with no human decision makers. I e banked with NatWest for years and always treated badly. I must pull my finger out & change to a pro-active bank…just need to find one.
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Jenzor
(@drunkcommander) reported
@NatWest_Help I am a new customer and having issues to long into online banking as I do not have any log in details. I dont know my sort code and account number either so can't re register for online banking. I have tried calling NatWest but keep getting hung up on. Please help.
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Tim Rideout
(@RideoutTim) reported
@J_A_Wilson @scoopster6 Natwest Plc is an English bank registered in London and always has been. RBS plc is a Scottish bank (11% of Natwest Group) and these does almost no business outside Scotland. The 2021 Balance Sheet was £102 bn. It can't leave Scotland other than by closing down.
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Matt Stokes
(@MattSTKS) reported
@PlaidLles @TipsterHunter @PeteWishart Scotland is England's (rUK) second biggest trading partner while in the UK. A hard boarder increases time delays and costs and will likely end up with relocation of major Scottish service providers - NatWest, Scottish widows to their primary market - they have already said this.
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natalie woolveridge
(@natalie2906) reported
Does anyone @NatWest bank ever answer the phone? It seems to be impossible to speak to anyone.
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Fat_Switch
(@Rotund_One) reported
@pandorablake Because of money laundering, banks have been forced to ask for proof of funds for a number of years. For NatWest (13 years ago) the amount was something like £500 in cash and you had to prove that the funds were obtained legally. Your accountant should be able to help.
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This Machine Kills Allistic Supremacy! Ⓥ∞🧠Ⓐ⟭⟬♏️🌕
(@AutisticGuide) reported
Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem. Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem.
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💫Hopeful Soapbox💫
(@angrysoapbox) reported
@MartinSLewis I got the NatWest existing customer easy digital save for 5.12%! Made up as beforehand my savings were only earning 1% with NatWest
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge
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Adam Dennehy
(@adam_dennehy) reported
So, Having a great day. NatWest have pulled my mortgage offer. Gone back to my broker and the rate has gone from 2.1% to 6.3% with Barclays. Oh and I have to put 20% down now. How could anyone buy a house with those rates. My monthly payment would be £1012.
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Angstthemachine
(@angstthemachine) reported
@marching4youtoo When HBOS, RBS, Natwest, Lloyd's, Northern Rock were bankrupted by greed and an **** of irresponsible lending they were miraculously bailed out using our taxes. But schools and hospitals don't get help.
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Robert hayman
(@Roberthayman9) reported
@BarclaysUKHelp what Id will barcleys accept photo Id and bankstatment printed from natwest bank as they told me its a copy it's original document from online banking can someone help please
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Jill Ogden
(@JillOgden11) reported
@BarclaysUKHelp I was trying to buy something online but my payment kept being declined and I don’t know why, tried different cards but no joy. No error code just payment declined. Used husbands NatWest card and it went through fine.