NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (41%)
• Mobile App (29%)
• Transactions (12%)
• Transfer (12%)
• Login (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Milton Keynes, Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, and Didcot.

City	Problem Type	Report Time
Milton Keynes	Transfer	5 days ago
Manchester	Website	1 month ago
Maidstone	Website	1 month ago
London	Mobile App	1 month ago
Dunfermline	Mobile App	1 month ago
Leicester	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanne Fowler (@jofowler38) reported 8 minutes ago

  @birdman2 This post promotes a known scam using AI deepfakes of Emily Maitlis and NatWest CEO Paul Thwaite to advertise the fake Garlenix trading app. The linked site is part of an affiliate fraud scheme that tricks users into depositing money on bogus investment platforms. Please do your own due diligence. Reported as spam and deceptive content.

• 
  Helen Macdonald 🇺🇦🖤💜🖤 (@alpacapower) reported 8 minutes ago

  @MartinSLewis @DrFionaCares I am leaving NatWest after 40 yrs because my nearest branch is now over 7 miles away, there are no cash points & they can’t explain why my second set of 2 debit cards refuse to work in card machines. And don’t get me started on bloody Cora… Customer service is dead.

• 
  Paul Foster (@OldFozzy) reported 8 minutes ago

  @TiceRichard More likely the bankers, Couts & Natwest. Couts CEO in cahoots with the BBC shut down Nigels account a while ago, remember? and had to make a settlement with him because "his views being considered incompatible with the bank's "values or purpose". Revenge or what?

• 
  Craig Duncan / @fludded (@Fludded) reported 10 minutes ago

  @TiceRichard Your leader shut down his debanking website once NatWest paid him off. Are you guys still pretending to care?

• 
  WGCitizens (@WGCitizens) reported 13 minutes ago

  My reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.

• 
  Vin @ Vintuitive ⚡🌐 (@Vintuitive) reported 14 minutes ago

  @Gold_Phishy @troyhunt @haveibeenpwned His bank, NatWest, told him that it is blocking payments to PayPal accounts for his protection. He has used the same account for years to pay me via PayPal without any problems, until now.

• 
  Annurag P Rekhi (@Dravidict) reported 15 minutes ago

  @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

• 
  Ian Darbyshire (@Ian_darbyshire) reported 15 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  Hector McNeil (@Hector_McNeil) reported 16 minutes ago

  @stephenpollard Think you made a big error here. NatWest got bailed out in the financial crisis so think that is a counter to your argument without the state it wouldnt exist and shareholders would have got nothing. Also industries like rail and water just can’t be made competitive. I can’t get Scot’s rail when I want to get a train in london or use Thames water in Leeds cos I don’t want to use Yorkshire water. I am 100% capitalist and set up multiple companies from scratch and employed a bunch of people but it doesn’t work for everything. Also the best rail companies in the world are state owned and many state owned foreign companies bought up many of the companies thatcher sold off. So that makes no sense anyway

• 
  el деньги (@CokenOlivesV3) reported 19 minutes ago

  @_dobbsey And those working for NatWest in their shittier branches… as I experienced today when I heard a staff member practically yelling somebody’s address.

• 
  Ali@Makely (@MakelyStudio) reported 19 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  Paul Ashley (@PaulMAshley) reported 20 minutes ago

  @EllardKing My 1.45% 5yr fix ends 31.08.26. NatWest new offer received last Friday, is 5.02%. ‘Only’ £250 more per month so lucky compared to some, but that’s £3K per year, less I can save/invest. I agree that the 4/5% mark is closer to what I should expect so time to get used to it.

• 
  Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported 21 minutes ago

  Has anyone ever used an AI assistant that has actually assisted them and sorted out a problem, or are they all like the ones I vainly turn to in desperation? The latest one that got me nowhere is the NatWest one. Talk about taking to the wall.

• 
  Pizza factory (@Pizzafacto90385) reported 29 minutes ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  Vince (@Xray_Vince) reported 30 minutes ago

  @Voyager4IR @NoBullCryptoBen @matttttt187 Chainlink isn't working with central banks yet. They have multiple BIS/Central bank projects, Murex, Natwest Euroclear, Oracle...... That's just ignorant 🤷 ... We all know Central banks are going to be the slowest movers.

• 
  Sports Geeez (@Sportsgeeez) reported 33 minutes ago

  England finishes at 387/3 126 runs in the last 10 overs Highest total at the Lord's. Except for that 2002 Natwest Final, 300+ target never chased down here. Joe Root remains unbeaten throughout the series. Gurnoor Brar bowled the 3rd expensive spell for India in ODIs. #ENGvIND

• 
  Deborah 🇺🇦 (@deborah_hilliam) reported 36 minutes ago

  @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.

• 
  Judith Cossins (@CossinsJudith) reported 36 minutes ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  Newton's Laws (@Newtons_Laws) reported 39 minutes ago

  @RBS_Help I wish to withdraw my consent for using or storing my biometric data but cannot see where that option can be found on the NatWest Group websites. Can you help with this? @NatWest_Help

• 
  Mr Brondor (@MrBrondorDeFi) reported 46 minutes ago

  PRICES GOING DOWN AND YOU’RE PANICKING? This is nothing compared to what’s coming G ethereum:0x4a220e6096b25eadb88358cb44068a3248254675 - ECB Digital Euro pioneer. HSBC Barclays Lloyds NatWest all using Quant tech. Bank of Japan collaboration. SWIFT integration. Down 80% from ATH while connecting the entire financial system to blockchain. bittensor:native - NVIDIA dropped $420M. Jensen Huang endorsed it publicly. Grayscale ETF filed. $43M Q1 revenue. The CEO of the most valuable company on Earth validated your bags. And you’re scared of a red week? solana:rndrizKT3MK1iimdxRdWabcF7Zg7AR5T4nud4EkHBof - Apple featured them at WWDC. NVIDIA partnership. 45K+ GPU nodes. Powering the infrastructure AI needs to run. These aren’t memecoins hoping for a tweet G These are the protocols institutions are building on RIGHT NOW while you consider selling at the bottom. Red candles are the entrance fee. Conviction is the ticket to generational wealth. The ones who sell here will buy back 3x higher and call you lucky. You’re not lucky. You’re early. You’re informed. You’re positioned. Zoom out. Lock in. Let the weak hands exit. We’ve seen this movie before. We know how it ends. Not ******* selling Tribe -Brondor

• 
  Rob W R 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Woollygar) reported 49 minutes ago

  @give_me_caffine Worked with a guy in NatWest 1980's who was asked if he was a Welsh speaker by a well healed female customer said 'no, I've forgotten it all' She shunned him. Told me after that use was beaten out of him in school so his parents stopped using it at home & he just stopped using it

• 
  citizens2022committee (@c22cuk) reported 51 minutes ago

  c22cuk COMMENT: State Supported COMPLICITY? BANK CONFIDENTIAL @BankConfidenti1 - An independent report exposing concealed credit-line risk, systemic fraud and regulatory failure across Major Banks shown below. How many unknowingly in the ROI and UK have succumbed to these alleged FRAUDS and remain unaware, do read the Lorraine Morris @MLorrM Bank Confidential attachment in her Post (and her own summary statement contained therein) and if it triggers doubt, suspicion and concern in your mind that you might have been duped, Lorraine will no doubt point you in the direction of possible help - It would appear that these Frauds are still ongoing. The banking misconduct detailed in the Bank Confidential reports primarily occurred in the buildup to, during, and after the global financial crisis, broadly spanning from 2000 to 2017 (with certain related over-charging practices and legal disputes continuing to this day). The primary Banks named are - NatWest Group (formerly Royal Bank of Scotland Group) RBS-Global Restructuring Group (GRG) NatWest Ulster Bank Lloyds Banking Group (including HBOS) Barclays HSBCCoutts (a private banking subsidiary of NatWest Group) “The only thing necessary for the triumph of evil is for good men to do nothing”.

• 
  Alicia (@Aliciasdnud) reported 51 minutes ago

  @NatWest_Help hi I placed a switch to HSBC from NatWest and I want to cancel. HSBC have been no help. Can you please reject the switch request please I don’t want to switch to them anymore

• 
  Mortgage Solutions (@mortgagesols) reported 52 minutes ago

  NatWest has launched a fund to help housing associations buy affordable homes from housebuilders. 👇 Link to article in the comments

• 
  ʙʀᴀɴᴅᴏɴ ʟᴇᴇ (@Brandn_L33) reported 53 minutes ago

  @AutoInfatuation No complaints with our Ltd one through Mettle. Owned by NatWest provides free access to FreeAgent accounting software. Also have the other business setup with Starling Business. The scary stories of Revolut accounts being shut constantly put me off therefor didn’t look at it.

• 
  Joe Smith (@IzriteAD) reported 53 minutes ago

  @peterjukes This was literally 3 years ago, the article states the short position was held since the spring of 2023 before the announcement that coutts closed his account. If Farage got the letter in June 2023 but they were already shorting NatWest, then this will be a non-issue.

• 
  Matthew Burrows (@MJBurrows) reported 55 minutes ago

  Why is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.

• 
  Jobie (@JobieTwits) reported 56 minutes ago

  @johntierney73 @NnatMmac @NatWest I worked in fraud for a bank. It is possible. You gave your pin to someone or set it to something they could work out, and they had your card. There are other ways like they had access to your Internet banking which told them your pin but that’s less likely due to 2FA.

• 
  Phony Bliar (@phoneybliar) reported 56 minutes ago

  @guinevere_86157 19% is high by historical standards, and compares favourably with other Retail Banks e.g. RBS was down at 4% before the financial crisis, and NatWest is currently 14%. The economic impact of 30% should also be considered as this is capital that can't be used to support lending.

• 
  UrbanKoala666 (@JamieCurzon1) reported 57 minutes ago

  @NatWestBusiness @NatWest_Help Dear Natwest, I would like to take this opportunity to say that your in-branch service for business customers is diabolical. Some of us cannot afford to wait for an hour to be served cash. Why can't there be a business queue and a personal queue?!