NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 02/06/2026 12:35

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester, Southminster, Castletown and Great Malvern.

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City Problem Type Report Time
United KingdomSwansea Mobile App
United KingdomCity of London Mobile App
United KingdomBrentwood Website
United KingdomBasildon Transfer
United KingdomHexham Mobile App
United KingdomBarrow in Furness Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • zuzxii 🥀ྀིྀ ز (@zuzxii) reported

    now why on earth would the natwest app be down

  • Phil_Taylor_4 Phil M Taylor (@Phil_Taylor_4) reported

    Update please on the #natwest app which is down. I need to access it pdq. @NatWest_Help

  • Jose_Whon Jose Whon (@Jose_Whon) reported

    @NatWest_Help @BBCNews Has Natwest been hacked?.. App is down and hasn't worked for over an hour - hacked?

  • NatWest_Help NatWest (@NatWest_Help) reported

    @Deathisreal99 Hey there! 👏 We are currently aware that customers are experiencing difficulties accessing the NatWest mobile app. We're really sorry about this & working to fix it as quickly as possible. In the mean-time you can still use your Online Banking via our website! ~Ruaidhri

  • AAharonovich Ariel Aharonovich (@AAharonovich) reported

    @NatWest_Help I had several encounters with Cora & I can honestly say "she" is worthless... it feels like dealing with a PC from 1985... at a time when sophisticated AI tools are freely available it makes Natwest looks really bad. I say that both as a customer & a former employee of the group.

  • ziggy_00 💙 (@ziggy_00) reported

    @NatWest_Help @EvieRead12 John. Stop posting nonsense. Whilst you can log into online banking, you’re unable to make any payments (service unavailable). Trying to call NatWest but stuck in queue for over 20 minutes now, pathetic

  • Clairedaz7 Claire Day (@Clairedaz7) reported

    @NatWest_Help the mobile app is currently down and when trying to make a payment online at Natwest it is coming up SORRY WERE UNABLE TO CONTINUE, SERVICE NOT AVAILABLE.

  • boujeebx B☆BZ (@boujeebx) reported

    wtaf is wrong w natwest. everyday systems are down??

  • aly_lloyd 🎵 clayzy🎵 (@aly_lloyd) reported

    Of course the Natwest app would be down today 🤦of course it would be!

  • Holliebear80 Kate (@Holliebear80) reported

    Anyone else’s #Natwest app not working?

  • NixC1507 Nix (@NixC1507) reported

    @natwest banking app down, at AT with no money now. Thanks Natwest, Kids wont get fed now 🙄

  • Kay281104 Kay here 4 U 🌹♥ (@Kay281104) reported

    @NatWest_Help I can’t even sign in online NatWest, it said I need a one time passcode that will be sent to my mobile app or text message as app is down and I don’t get passcode in a text message how am I to sign in?? This is also broken …

  • woddle1000 Steve 🇬🇧X (@woddle1000) reported

    @lifefumbler @NatWest Very strange. X seems to be struggling loading images etc too. Seems like a bigger issue after looking at down dector 🤔

  • devotionsfade tate (@devotionsfade) reported

    oh sick natwest app isn’t working and i was gonna get my money out for my tattoo today but i can’t transfer it out of my savings

  • NatWest_Help NatWest (@NatWest_Help) reported

    @ellen_grey Hi Ellen, We are aware that customers are experiencing difficulties accessing the NatWest mobile banking app this morning. We're really sorry about this and working to fix it as quickly as possible. Customers can still use online and telephone banking, or visit a branch ~ David

  • Cartmarc674 Marc carter (@Cartmarc674) reported

    When are NatWest likely to fix their online system?

  • ceochoplife s (@ceochoplife) reported

    Wtf is going on with natwest banking ?

  • nebekenezer Paul (@nebekenezer) reported

    @NatWest_Help @NatWestGroup @NatWest #Natwest Natwest's web portal is also down for payments and messages. (as well as their mobile app). I can log in but cannot make payments or send secure messages. What is going on !!

  • ziggy_00 💙 (@ziggy_00) reported

    @NatWest_Help utter shambles. Can’t make payment to another account (which needs to be done today), copy & paste responses from NatWest to use online banking - but whilst I can log in, I still can’t make any payments “This service is not available at the moment”

  • BroganBowx 🫶🏻 (@BroganBowx) reported

    Definitely changing banks. NatWest are a piece of ****.

  • Alfie_mt Alfie (@Alfie_mt) reported

    @NatWest_Help @Realmattsumners But online banking doesn’t work for transactions either… Changing bank after today NatWest is awful and continuously lets down its customers.

  • lau_parker33 loz (@lau_parker33) reported

    barclays went down and ****** up my life. now natwest is down which is also ******* up my life!

  • DJUK61212471 DJ-🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DJUK61212471) reported

    Any natwest users having issues with logging into app?

  • MakedaQoS GymBAE (@MakedaQoS) reported

    The NatWest app is down. But you can continue with your transaction via Online Banking with your Unique Customer Number that can be found within the NatWest app. 😭😭😭

  • sxainaaa s. (@sxainaaa) reported

    NatWest why tf is my app down?

  • WaIkr_ Walkr (@WaIkr_) reported

    @NatWest_Help @EvieRead12 Couldn’t get Drake tickets because of this terrible institution. I hope you get sued! You do maintenance everyday it’s abhorrent that you are withholding customer funds for an extended period of time during work hours. Moving everything out of NatWest this is concerning!

  • craigieboy007 Craig (@craigieboy007) reported

    @designtaxi More than hundreds of expect! Can’t access the app or make payments at @NatWest online

  • AGoldstein1993 Goldie (@AGoldstein1993) reported

    Is anyone else having issues with #Natwest app?

  • WaIkr_ Walkr (@WaIkr_) reported

    NatWest is frequently going down on Payday. The most important time for consumers and for banks to fulfill their fiduciary responsibility. This gives you additional time to make interest with my money, given the frequency of 33 days/2yrs, this is intentional and illegal! $BTC

  • dayoisatuni wannabe doctor (@dayoisatuni) reported

    Bro why is NatWest app down Had to use my online banking yuck