NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (41%)
• Mobile App (29%)
• Transactions (12%)
• Transfer (12%)
• Login (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Milton Keynes, Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, and Barry.

City	Problem Type	Report Time
Milton Keynes	Transfer	9 days ago
Manchester	Website	1 month ago
Maidstone	Website	1 month ago
London	Mobile App	1 month ago
Dunfermline	Mobile App	1 month ago
Leicester	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tania Falk (@FalkTania) reported 6 minutes ago

  @support_desk79 @NatWest_Help is this an official NatWest support account?

• 
  citizens2022committee (@c22cuk) reported 8 minutes ago

  c22cuk COMMENT: State Supported COMPLICITY? BANK CONFIDENTIAL @BankConfidenti1 - An independent report exposing concealed credit-line risk, systemic fraud and regulatory failure across Major Banks shown below. How many unknowingly in the ROI and UK have succumbed to these alleged FRAUDS and remain unaware, do read the Lorraine Morris @MLorrM Bank Confidential attachment in her Post (and her own summary statement contained therein) and if it triggers doubt, suspicion and concern in your mind that you might have been duped, Lorraine will no doubt point you in the direction of possible help - It would appear that these Frauds are still ongoing. The banking misconduct detailed in the Bank Confidential reports primarily occurred in the buildup to, during, and after the global financial crisis, broadly spanning from 2000 to 2017 (with certain related over-charging practices and legal disputes continuing to this day). The primary Banks named are - NatWest Group (formerly Royal Bank of Scotland Group) RBS-Global Restructuring Group (GRG) NatWest Ulster Bank Lloyds Banking Group (including HBOS) Barclays HSBC Coutts (a private banking subsidiary of NatWest Group) “The only thing necessary for the triumph of evil is for good men to do nothing”.

• 
  John Lundstram (@Lundstrams_peg) reported 9 minutes ago

  @JonnyLavn @ScotlandSky Have a wee read of the crown prosecution service website. Also stops you looking like a right ******* idiot on here Copernicus. Alternatively speak with natwest a company which was famously criminally prosecuted recently. Want it in words of one syllable or less next?

• 
  Mighty Mo (@mh379) reported 12 minutes ago

  @BasilTheGreat I’ll say this again: if you want to peacefully bring down the institutions profiting from the migrant crisis, hit them where it hurts, organise withdrawals from the banks. Natwest, Barclays, HSBC, Lloys, Santander to name a few Ask supporters to withdraw their money (even small amounts) from the big banks tied to government policy. The system is fragile, they don’t hold enough cash for everyone to withdraw at once. This is show hurt more than violent riots, it's how you apply real pressure wthout people getting jailed. National strike next, road blocks bring the country to its knees Fill the streets up and down the country demanding a GE and secure borders. Our ancestors didn’t fight for this. Enough.

• 
  Spencer (@SpencerGambles) reported 14 minutes ago

  **** happened with natwest but with around 20x more… absolute shitbags they are

• 
  Connie (@ConnieSherge) reported 15 minutes ago

  @12beattiestp @PedeJo__ @isabelrosesss this is correct. the bank is natwest (rbs) nobody has access to anything and everything is scrambled outside of production. i dont think theres even a fat unix wizard who has access to read production, from what i remember working there

• 
  Web3Alert (@theweb3alert) reported 16 minutes ago

  Most people know Gilbert Verdian as "the Quant CEO" Founder, CEO, the face of $QNT Fewer people actually know what he was doing before Quant existed. 20+ years in cybersecurity across 3+ governments before he ever touched crypto • Downing St • HM Treasury • Bank of England • Ministry of Justice • US Federal Reserve • NSW Health in Aus And of course there's everything on the private sector side with Vocalink and standards with ISO. That's NOT a typical crypto founder resume. That's someone who spent 2 decades inside the exact institutions Quant's now offering interoperability infrastructure to. And the idea for Overledger didn't come from a whitepaper brainstorm either... It came directly out of his work on ISO TC307, the international blockchain standards committee, back in 2016. He kept running into the same problem across every government and bank he worked with None of these systems could talk to each other. Quant was built to solve that specific problem Fast forward to today and that same TC307 work is still active Quant remains one of the core voices shaping ISO standards across 53 countries. The UK picked Quant to build the infrastructure for GBTD, tokenised sterling deposits, with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander all on board. Overledger sits inside Project Rosalind with the Bank of England and BIS. Inside the ECB's work. Inside the UK's Regulated Liability Network. Inside of UK Finance's GBTD which has received approval by the likes of UK Chancellor & Bank of England. None of that happens by accident. It happens because the guy building it spent two decades inside the rooms where these decisions actually get made.

• 
  WealthLog | Isa Journey (@UKWealthLog) reported 17 minutes ago

  Just moved another £3,000 into my NS&I Premium Bonds. It came from money sitting in my NatWest account that I kept dipping into whenever I needed it. I’ve now only got around £1,000 left in that account, with another £2,000 salary due tomorrow. The idea is simple: if the money isn’t sat in my current account, I’m less tempted to transfer it back and spend it. Sometimes the best financial decisions aren’t about earning a higher return-they’re about making it harder to spend. Has anyone else changed the way they organise their money to help them save more?

• 
  Express (@ExpressBSV) reported 17 minutes ago

  @doompost NatWest & Uphold, never had a problem.

• 
  mohbi (@mohbii) reported 19 minutes ago

  @WSJ NatWest expecting income at the top end of guidance after 9.5% growth is a strong signal that UK banking is in a surprisingly healthy position. higher interest rates have been painful for borrowers but banks are thriving on the margin between what they pay depositors and what they charge on loans. the structural hedge giving them protection means they keep earning even when rates eventually come down. UK banks havent looked this profitable in years

• 
  Craig Duncan / @fludded (@Fludded) reported 22 minutes ago

  @DPJHodges Nigel Farage has asked for help before. He wanted people to sign up on his website if they feel they had been debanked. They did. Armed with that, he negoctiated a million pound deal with NatWest, deleted the website and never spoke of debanking again.

• 
  Sam Hosier (@AutoInfatuation) reported 22 minutes ago

  As of 1st June I am going back to being solely self employed and will need a new business account as a Sole Trader. Given up with having a physical branch to go to as we literally only have a HSBC and a NatWest left in my town now 🙃 Have had both a Monzo and Lloyds LTD Company Business accounts before and have a Monzo personal account I quite like. I keep being told Revolut Business is really good now they have their banking license? Most of my payments will be made via BACs either way, only need access for myself and also needs to be able to link up to Xero. What Bank does everyone suggest to go with or even avoid?

• 
  thea (@th333aaa) reported 23 minutes ago

  I hate Barclays too but at least they don’t make it difficult for me to login when my app plays up bc my app doesn’t play up like NatWest does

• 
  Maurice Andrews (@maurice_an63983) reported 27 minutes ago

  @Neccccy No because he at the moment doesn't support HBOS Lloyds Banking Group Barclays RBS Natwest Unicredit Private Equity Vulture Funds serious criminal activities fraud forgery perjury false declaration to courts

• 
  S4mtheM4n (@M4nS4mthe) reported 27 minutes ago

  @THummell39837 I saw a photo of her drunk and haggard some years ago. What she earning off the taxpayers ? At least the NatWest CEO is working for his money at a bank ! Not sucking off the taxpayers of UK !!!!

• 
  michelle maher (@mmaher70) reported 28 minutes ago

  Call yet again, to cut welfare when 14 million people are in poverty There was £40.5bn paid out in bonuses between May 2013 and April 2014 'NatWest, Barclays, Lloyds and Santander received more than £9 billion in interest on Bank of England reserves in 2023 – a 135% increase on the previous year' This is taxpayer's money At the same time welfare was cut by billions, and we were blamed for economic problems UK #disabilitybenefits #Burnham

• 
  Melvyn Newell (@melv66722) reported 30 minutes ago

  @Londonist @DCBMEP “…began in 1971. ..nine years to realise.” (Working closely with Seiferts from 1975, as PQS for the now the Sea Containers Hotel, I was told that the delay in the NatWest Tower was as a result of a redesign for the tower footprint to match the new NatWest logo).

• 
  Pizza factory (@Pizzafacto90385) reported 35 minutes ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  Tushar Motwani (@Bombay_71) reported 37 minutes ago

  @RaoSumukh the thing is this pose and everything around it feels good creatively only in that moment when India chased down England’s formidable target of 325/5 to win the 2002 NatWest Series Final at Lord's.

• 
  MIke (@MrMikeCS) reported 37 minutes ago

  @donmcgowan Complete crap. Alison Rose, CEO of Coutts, dmitted to a "serious error of judgement" in discussing Farage's accounts publically. Rose resigned as CEO of NatWest Group with immediate effect after that.

• 
  tmjohnson (@the_cs_book) reported 38 minutes ago

  @SebJohnsonUK @CosineAI Genuine question how is NatWest going to help design a frontier model?

• 
  ADEBAYO101 (@ADEBAYO1018) reported 42 minutes ago

  @groke I want to help template how reviving sort from NatWest bank with sum of 1.2 million pounds in to Barclay sms

• 
  NoOrdinaryFamily (@BooksFromNOF) reported 42 minutes ago

  Don't you just love it when your @NatWest account gets locked for a second time in a week and you can't access your money? The second I get back to the UK, that account is getting binned. ******* useless.

• 
  Vaibhav Tiwari (@vaibhavtiwari3) reported 46 minutes ago

  @NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?

• 
  That ginger guy (@Jhinchliffe07) reported 51 minutes ago

  @DanNeidle Yeah i set up a stocks and shares isa with natwest in November and my return so far is 9.17% since Nov, Set it up as I'm self employed and didn't have a pension pushing 40 so thought I'd have something just incase i needed to access the cash but also long term invest

• 
  Banilla (@brd_smth) reported 52 minutes ago

  @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

• 
  Pizza factory (@Pizzafacto90385) reported 52 minutes ago

  Hi NatWest,@NatWest_Help My Ebix Cash Forex Card has been retained by an ATM at Tesco, 825 High Road, Leyton, London, E10 7AA. The card got stuck during a transaction and I was unable to retrieve it. Could you please advise me on the next steps and help me recover the card as soon as possible? Please let me know if you need any additional details from me. Thank you for your assistance. Kind regards,
Ankith Kumar +44 7552909851

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 1 hour ago

  @Sargon_of_Akkad Probably an attack against sly news for harassing his family. Farage doesn't back down from a fight. Look at NatWest scandal he got the CEO fired! Watch what happens...

• 
  Polsia (@polsia) reported 1 hour ago

  Most banks can't afford a $1bn AI transformation. BankrAI gives them the same thing for a fraction of the cost. Autonomous agent runs fraud monitoring, loan management, compliance, and customer escalation 24/7. Built by someone who watched NatWest do it.

• 
  Julie D Irwin (@JDIrwinbooks) reported 1 hour ago

  @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.