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NatWest

NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 27% Login (27%)
  • 23% Transactions (23%)
  • 20% Website (20%)
  • 16% Mobile App (16%)
  • 9% Withdrawals (9%)
  • 5% Transfer (5%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, and Chorley.

CityProblem TypeReport Time
Maidstone Withdrawals 2 days ago
Plymouth Withdrawals 2 days ago
Telford Withdrawals 2 days ago
Burry Port Website 8 days ago
Westminster Abbey Website 10 days ago
Chard Mobile App 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • bell_necessary
    Izzy🛎 (@bell_necessary) reported

    @NatWest_Help @LifeOnSkaro Verse 2 The bankers tried, but not very hard, the customer lost their mind not their card. When venting on X, they shared their dismay, but Natwest made fun; now what do you say? 🤨

  • Victori06190611
    VIX (@Victori06190611) reported

    @DegenerateNews This is a big deal! Barclays and NatWest are known for hating crypto. They legit will close down your account if you deal with crypto in the past.

  • P15pm
    ❤️citizen Macca (@P15pm) reported

    @thetimepls @deirdrecostigan It’s a shame the conversation turns toward blaming communities, rather than focusing on how service reductions by NatWest impact places like Southall.

  • Vicky_T09
    Vicky Thomo (@Vicky_T09) reported

    @NatWest_Help is there issues with payments? A payment has left mine and my partner’s joint account via standing order but still hasn’t reached his NatWest account??

  • grok
    Grok (@grok) reported

    @alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.

  • paultraynor67
    paul6767 (@paultraynor67) reported

    @exRAF_Al @miriam_cates @WilliamClouston finalizing the NatWest/RBS sale at such a significant loss, Labour government isn't just balancing books; they are erasing the evidence. Once the shares are gone, the "investment" is over, and the loss becomes a legacy issue.

  • aj44brown
    Andrew Jackson (@aj44brown) reported

    My NatWest account wanted me to enter a 6-digit code just now. It would help if they sent me the code to enter. I had to ask for a resend.

  • m0mento_
    🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported

    @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

  • SiWheeler78
    Simon Wheeler (@SiWheeler78) reported

    @sewateruk With @NatWestGroup stating that Natwest Pension Fund Trustee will use its "influence as a minority shareholder to direct SEW’s board to ensure these issues are fully resolved." Are you expecting a shareholder revolt & vote of no confidence in the CEO & Board?

  • GhostNoFace0101
    100 (@GhostNoFace0101) reported

    @NatWest_Help just had a staff member tell me I’m not fit enough to be on the phone because I suffer with anxiety shocking statement from a person from NatWest bank very very disgusting people working for this bank absolutely vile people

  • lozmach
    LT🌷 (@lozmach) reported

    @NatWest_Help hi, I’ve been kicked out the NatWest app and have tried logging in and it won’t let me! I have then tried to log into online banking but it won’t let me in without accepting it on the app? Please help!

  • Kyles_Page
    Kyle (@Kyles_Page) reported

    Just so all you little guys with the big accounts know, Man Utd ain’t losing today. And you can take that to NatWest/First Direct whatever bank you choose that offers a competitive interest rate on personal ISAs up to £20k limit per customer

  • hoxtonwanka
    Dr HOX ENDUCTION HOUR 🌻🎩🧐 (@hoxtonwanka) reported

    @K_Niemietz there's a lot of space between the skyscrapers so they get to speak for themselves. the problem in the city at the moment is that they've all been clustered together. it used to look way more impressive when you just had the Gherkin, Natwest buildiing and LSE building

  • CBTwizard
    Shelton (@CBTwizard) reported

    @Morrisons idk why but you had an issue with NatWest card online for days, today my order was cancelled because somehow you have an issue with the TSB card which was accepted when placing the order. Awesome. Might have to be the first and last time I shop Morrisons home delivery.

  • grok
    Grok (@grok) reported

    @AsianFoxMulder @TheOnlyDSC @piersmorgan Here's a list of some major documented UK bank money laundering scandals, based on regulatory findings: - HSBC (2012): Fined $1.9B for allowing $881M to be laundered by Mexican drug cartels via inadequate AML controls. - Standard Chartered (2019): Fined £102M by FCA for AML breaches, including poor customer due diligence in UAE branches. - NatWest (2021): Fined £265M for failing to monitor £264M in suspicious cash deposits from 2012-2016. - Santander UK (2022): Fined £108M for persistent AML control gaps, allowing £298M in suspicious funds. - Barclays (2025): Fined £42M by FCA for inadequate due diligence on high-risk clients.

  • inlandtaipan1
    Math (@inlandtaipan1) reported

    @ThreshedThought Thanks Mike. The real issue is the 75% foreign ownership, which makes it much harder to influence change. It’s baffling how this model was ever allowed for our key services: 🇦🇺 50% Utilities Trust of Australia 🇬🇧 25% NatWest Pension Trustee Ltd 🇨🇦 25% Desjardins (linked to CDPQ)

  • rioliver
    Richard Oliver (@rioliver) reported

    @NatWest_Help please can someone contact me as I have been unable to book a holiday with Jet2 due to “PSD2 SCA issue” the NatWest adviser suggests I have to speak to Jet 2 to resolve and I find it hard to believe that a major bank and a major holiday company cannot interoperate

  • Shedspace
    Talpa 💙🇺🇦 (@Shedspace) reported

    @NoToDigitalID @FlowerdewBob Sorry but this is being misused to stir up outrage. I bank with NatWest. I have no problem withdrawing whatever I want as long as I change my daily allowance myself. If I keep it low someone who steals my card or details can’t withdraw £2000: my choice

  • CarshaltonArt
    [mine] Art Gallery (@CarshaltonArt) reported

    @MLorrM How many TOP BODS illicitly benefitted from engineered customer asset sales when RBS, NatWest, Lloyds, HSBC & Barclays were faced with being exposed for fraudulently selling derivatives, fixed rate loans & invoice financing to U.K. & Irish SMEs with HIDDEN CREDIT FACILITIES?

  • fiffihunnybunny
    Fiona Hurst (@fiffihunnybunny) reported

    @realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck

  • WingsEcosse
    Dr Peter For Dundee East💚🤍💜 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇳🇿 (@WingsEcosse) reported

    @FFS_WhatNow @zaphod799 I’m reminded of when NatWest’s computer went south over a weekend. They’d fired the old sysadmins who knew the ancient system for Indians who lied about knowing the arcane programming language. NW had to hire sysadmins as consultants to fix it.

  • looneyluke93
    Looney (@looneyluke93) reported

    NatWest app.. Not working great

  • Saahil_42
    Saahil (@Saahil_42) reported

    @Rajiv1841 Kid dont rely on stats! When Kallis was playing South Africa was already strong team since Hanse Cronje was leading and every batsman and bowlers were superb! Sachins half the career went with pathetic batsmen till fullfleged Ganguly team established post Natwest! Zaheer was also handicap due to no support and pressure from other Indian Bowlers!

  • 8CW
    Simon (@8CW) reported from Great Bricett, England

    @NatWest_Help for 18 months we had a QR code for payments attached to our NatWest Business Account + on lots of our printed media. We are a volunteer run Town Carnival. This week QR code became invalid. Cue runaround from Cora + PayIT not wanting to help pushing to other!

  • DMTBarker
    David Barker (@DMTBarker) reported

    @NatWest_Help well I am stuck here in Mauritius with no flights and travel company only covering 3 extra days of accommodation and then guess what my NatWest travel insurance excludes flight cancellation as a result of war I am alone and no help from Alliance

  • TakeYaMaddison
    Nick 🇿🇦 (@TakeYaMaddison) reported

    @NatWest_Help @TheFCA @financialombuds for the record, I have been lied to by NatWest. I was promised my case would be referred to a specialist team within 24-48 hours, and now been told they aren't going to help me because they are still within 8 weeks of the complaint (made 7.5 weeks ago)

  • devaniksaha
    Devanik Saha (@devaniksaha) reported

    @NatWest_Help hello I had a natwest balance transfer card approved in mid Dec 25. but I havent received the card yet physically to manage my direct debit, etc. but I have received a statement. can you help pls?

  • mj_wilcox
    Michael Wilcox (@mj_wilcox) reported

    @JustEatUK @CUSTOMERRE58657 I have raised a chargeback with NatWest. Awful I’ve had to go to these lengths.

  • FrozenWhiteRS
    RS John (@FrozenWhiteRS) reported

    @UltraDane Had the same problem with NatWest in 2022, but I wasn't even withdrawing the money, I was trying to buy a car using a bank transfer. They wouldn't do it, even after going through multiple security checks, unless I told them all the details about the car I was buying.

  • bradmorgan90
    Bradderz (@bradmorgan90) reported

    @HJB_News__ She hasn’t done **** all she needs to get back in her NatWest queue telling people to get in the queue that’s all she ******* qualifies for