NatWest status: access issues and outage reports
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Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Website (43%)
- Mobile App (26%)
- Transactions (13%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, Didcot, and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Website | 13 days ago |
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Maidstone
|
Website | 16 days ago |
|
London
|
Mobile App | 16 days ago |
|
Dunfermline
|
Mobile App | 18 days ago |
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Leicester
|
Mobile App | 19 days ago |
|
Newcastle upon Tyne
|
Login | 23 days ago |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Proper Memes 〓〓 (@Proper_Memes) reported@Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.
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Pizza factory (@Pizzafacto90385) reportedHi NatWest,@NatWest_Help My Ebix Cash Forex Card has been retained by an ATM at Tesco, 825 High Road, Leyton, London, E10 7AA. The card got stuck during a transaction and I was unable to retrieve it. Could you please advise me on the next steps and help me recover the card as soon as possible? Please let me know if you need any additional details from me. Thank you for your assistance. Kind regards, Ankith Kumar +44 7552909851
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Jijingi u Ter (@jijingiUter) reported@iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.
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Mr Brondor (@MrBrondorDeFi) reported🔮BRONDOR ANALYSIS - ethereum:0x4a220e6096b25eadb88358cb44068a3248254675 WILL MAKE A NEW WAVE OF MILLIONAIRES Everyone wants the next 100x memecoin Meanwhile the real money is hiding in the most boring chart in crypto Let me explain why $QNT is set up different and how it actually makes people rich next run THE SETUP NOBODY SEES 🧿 Quant has a max supply of 14.88 million tokens. Not billion. MILLION. For context most coins have billions in supply. QNT has less tokens than some people have Twitter followers. Low supply plus institutional demand equals violent price moves when capital flows in. THE CONTROVERSIAL PART Quant won’t 100x because of hype. It’ll moon because banks are forced to use it. ECB Digital Euro. HSBC. Barclays. Lloyds. NatWest. Bank of England. SWIFT integration. These aren’t partnerships for marketing G. These are live pilots going into production mid-2026. When tokenized deposits go live in the UK the demand for QNT to access Overledger isn’t optional. It’s structural. HOW IT MAKES MILLIONAIRES Here’s the math nobody runs: QNT did $428 ATH in 2021 on pure speculation with zero real adoption. Now it has actual bank integrations and sits at $81. If it just returns to ATH that’s a 5x from here. If institutional adoption pushes it past ATH into price discovery? That’s where generational wealth happens. 14.88M supply means it doesn’t take much capital to send it parabolic. THE UNCOMFORTABLE TRUTH Most people won’t hold it long enough. It’s boring. It moves sideways for months. It doesn’t pump on Twitter hype. It tests your patience until you capitulate right before the move. The millionaires won’t be the traders. They’ll be the ones who understood the thesis and sat on their hands while everyone called them stupid. Low supply. Real adoption. Institutional demand. Patience. That’s the recipe G Not financial advice but the setup is right there for anyone willing to see it DYOR Tribe -Brondor
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Lisetta17 (@Surfchica17) reported@JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings
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Joseph Benjamin (@TheEcomLad) reported@FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.
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citizens2022committee (@c22cuk) reportedc22cuk COMMENT: State Supported COMPLICITY? BANK CONFIDENTIAL @BankConfidenti1 - An independent report exposing concealed credit-line risk, systemic fraud and regulatory failure across Major Banks shown below. How many unknowingly in the ROI and UK have succumbed to these alleged FRAUDS and remain unaware, do read the Lorraine Morris @MLorrM Bank Confidential attachment in her Post (and her own summary statement contained therein) and if it triggers doubt, suspicion and concern in your mind that you might have been duped, Lorraine will no doubt point you in the direction of possible help - It would appear that these Frauds are still ongoing. The banking misconduct detailed in the Bank Confidential reports primarily occurred in the buildup to, during, and after the global financial crisis, broadly spanning from 2000 to 2017 (with certain related over-charging practices and legal disputes continuing to this day). The primary Banks named are - NatWest Group (formerly Royal Bank of Scotland Group) RBS-Global Restructuring Group (GRG) NatWest Ulster Bank Lloyds Banking Group (including HBOS) Barclays HSBC Coutts (a private banking subsidiary of NatWest Group) “The only thing necessary for the triumph of evil is for good men to do nothing”.
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Paul Lewis (@paullewismoney) reported@Helixd @OborneTweets It was entirely different. Coutts didn’t debank him. It told him he was no longer welcome as a customer and offered him an ordinary NatWest account - it owns Coutts. It was F who turned it into a victimisation story.
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Random Blue Tick (@Randominium) reported@afneil Almost like you deliberately choose to misinterpret something. If a teller or csa at a NatWest did their shift reeking of alcohol, particularly when dealing with customers, they would be disciplined. Working in a bank doesn’t just mean Decaprio in wolf of Wall Street.
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Joe Easton (@marketsjoe) reportedBiggest market value losses on FTSE 100 this year: Unilever down £13.9 billion Reckitt Benckiser down £10.3 billion Barclays down £6.2 billion RELX down £6.0 billion Experian down £5.0 billion Compass down £4.6 billion NatWest down £4.2 billion Imperial Brands down £3.6 billion 3i down £3.4 billion British American Tobacco down £3.1 billion
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Jennifer Richards (@Jennife10651535) reported@CallMeMoNow That's such a shame. We had some very valuable advice from a neighbour who worked in the bereavement part of NatWest when Tony was doing his aged relatives' probate. Like everything else it's all gone to ****
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Three Shires Head (@ThreeShiresHead) reported@AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.
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paul herriot (@TruthSentinel1) reported@Bankersbonus1 @ADavies61517 @afneil During the 2008 financial crisis, the UK government stepped in to rescue major banks including Royal Bank of Scotland, Lloyds Banking Group, Northern Rock and Bradford & Bingley. The state directly spent around £137 billion in capital injections and emergency support, while offering over £1 trillion in guarantees to stop the banking system collapsing. Most of the money was eventually recovered, but taxpayers are still estimated to have lost around £30–35 billion overall, with the biggest losses coming from the RBS/NatWest bailout. Worth remembering the next time someone says the banks “were fine”.
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Mighty Mo (@mh379) reported@BasilTheGreat I’ll say this again: if you want to peacefully bring down the institutions profiting from the migrant crisis, hit them where it hurts, organise withdrawals from the banks. Natwest, Barclays, HSBC, Lloys, Santander to name a few Ask supporters to withdraw their money (even small amounts) from the big banks tied to government policy. The system is fragile, they don’t hold enough cash for everyone to withdraw at once. This is show hurt more than violent riots, it's how you apply real pressure wthout people getting jailed. National strike next, road blocks bring the country to its knees Fill the streets up and down the country demanding a GE and secure borders. Our ancestors didn’t fight for this. Enough.
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.
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Maurice Andrews (@maurice_an63983) reported@Neccccy No because he at the moment doesn't support HBOS Lloyds Banking Group Barclays RBS Natwest Unicredit Private Equity Vulture Funds serious criminal activities fraud forgery perjury false declaration to courts
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NatWest (@NatWest_Help) reported@Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in
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DJ-🏴 (@DJUK61212471) reportedAnyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!
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NatWest (@NatWest_Help) reported@Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in
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Chris (@Sparky2504) reported@AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!
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Njeri Thorne (@NjeriBt) reportedSure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.
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Vaibhav Tiwari (@vaibhavtiwari3) reported@NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?
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Lord D (@rmeatbags) reportedIt literally felt so ******* good to have a million pounds I checked my notifications and saw the NatWest transfer and it was euphoric. I genuinely thought it was real I’ve never had such a vivid dream. There was no weird **** happening
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Stephen Mills (@Stephen_Mills85) reported@afneil And also, she said “people working in a bank.” Not “bankers.” Somebody working at Natwest, opening accounts and helping pensioners with their PIN number enquiries should not be necking a couple of wines on their lunch break.
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MR C (@MR_C1979) reported@NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?
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PAUL GODWIN (@godders2304) reported@NatWest_Help Ok but doesn’t really help me. I needed cash to pay the barber! 💈 wasted trip. It’s the lack of communication from NatWest that’s even more annoying. An hour on the phone and even the customer care guy, doing his best and really good guy, couldn’t tell me what was up
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Craig Duncan / @fludded (@Fludded) reported@TiceRichard Your leader shut down his debanking website once NatWest paid him off. Are you guys still pretending to care?
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Stacey lee (@Staceylee56) reportedIs the NatWest online banking app down? @NatWest_Help
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UrbanKoala666 (@JamieCurzon1) reported@NatWestBusiness @NatWest_Help Dear Natwest, I would like to take this opportunity to say that your in-branch service for business customers is diabolical. Some of us cannot afford to wait for an hour to be served cash. Why can't there be a business queue and a personal queue?!
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Di Beirne (@ScattyCat) reported@NatWest_Help Cont... the NatWest app lets me log in then I just get a blank screen. HMRC think the problem is with NatWest, as I can log in. I've been told it's not a known issue with you, but it's been happening to me for 2 weeks now. I've made several payments to HMRC this way before..cont.