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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (31%)
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Website (25%)
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Mobile App (25%)
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Login (19%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Mitcham, Norwich, Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| Norwich |
Mobile App | |
| Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Samuelthesaint) reported
@NatWest_Help hi NatWest your app doesn't seem to be working?
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Jo Brydon
(@jobrydon) reported
@Pearkore It's completely bizarre. I spoke to someone from my old school who works at hsbc and she said that it's as simple as going onto the customer's account info and picking from a drop down menu. I've been to three different natwest branches since 2016 and nobody has managed it.
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h3.
(@h3_extrachars) reported
@alistairmilne NatWest is literally down for maintenance for several hours most nights & you can't access your accounts / do any transfers
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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NotesBytes
(@NotesBytes) reported
Customers withdrawing to NatWest and RBS accounts are now advised to make sure their account is open at all times. This is due to the group shutting down accounts.
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els 🖤
(@ella_andsharks) reported
anyone else with natwest getting calls every 4-6 months asking them if they want to sit down over zoom and have a chat about their products etc, **** off i’ve said no 3 times now why are you still trying
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Vince Cole
(@annienon) reported
@CenterParcsUK Hi, I am trying to book a break with my NatWest debit card...but your website asks for payment authentication? NatWest have send me a fraud warning "never reveal this code" Should you be asking for payment authentication? Many thanks
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Mr winter
(@stuwin50) reported
Why is Natwest service down today ?? No explanation on front page on both their Web and mobile page!
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Oscar I Lester
(@OscarILester) reported
@__Crocked We're using NatWest for a joint-current + savings with no issues, but they're v average + no real perks.
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Nick Smith
(@afcbbeachboy) reported
@Bournemouthecho I have been a NatWest customer since I left school over 40 yrs . The bank is a shadow of its past , terrible opening hours machines that constantly break down and customer service that is dam right awful .
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Economy still tight
(@UnoThemOnes) reported
NatWest really blocked my card because of £27 I dunno these peoples problem
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Just Greenwich
(@GreenwichLDN) reported
@SurreyRoadCops Cameras on all zig zags. No budget issues if you did that. Blackheath Standard (outside the old NatWest) would fund the Met in a month!
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Silverback_werewoof
(@werewoof13) reported
I'm getting sick of natwest ngl, it's happened a few times now where I've transferred from my savings account to my current account and the money has ******* vanished Literally all the money I have left for the month, I asked customer support and they just said 'we can see it-
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it's Th3 Journ3y-man
(@elhombredeviaje) reported
Essentially they did the same thing to me twice whilst out of the country. First time I got half reimbursed. The second time I told them to go **** themselves I'd never set foot in another natwest again. The ironic thing I now earn in crypto rewards a week than whst those bank
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Prem Raghvani
(@premraghvani) reported
Did @NatWest_Help really just close my account down lmao At least I saw NatWest's ***** tricks and dodgy behaviours and moved banks lol
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Noel O'Brien
(@NOELY1982) reported
@JimRoyale1 @Lavery8th It’s currently closed in swinton as he’s having issues with landlord he’s still got the one in walkden The one on the height is going on the row where NatWest used to be by the looks of it
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MissG
(@MrsGrumpyDuck1) reported
Gotta give it to Natwest - their fraud team are on it. Within minutes of notifying me there was suspicious activity on my card, they issue a full refund and new card. Coulda been a completely different day today
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Auberon Ashbrooke
(@Auberon_A) reported
@curlywiggins @NatWest_Int TY, It is a poor day, hoping Sand St has space pm. One of those days. Left my wallet in La Braye. Son at uni in mainland sent Whatsapp 5 mins ago, asking why someone has ordered him women's clothes. Wife can deal with this; certainly not me. Next problem; how long wait in NATWEST
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Clive
(@clivewarwick) reported
Its taken 3 phone calls and three weeks and still i dont have access to my money in my business account? Why @NatWest_Help is it not possible for me to get a card reader? and why is it not possible to move my money from my account???? Just ridiculous...steer clear of Natwest!
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Zoe
(@MrsZPanks) reported
@natwest absolutely rubbish service while trying to use my debit card abroad! No help when trying to contact you , I was asked if I could ask the hotel to change the way they took the payment!!
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Pdwife
(@Pdwife2) reported
Would @NatWest @Barclays donate some money to help with packaging and postage costs as part of their community support?
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Ang
(@Ang106Angela) reported
@NatWestGroup my daughter turned 18 recently and we are having a terrible time trying to get through to NatWest to take control of trust fund! Online portal won’t register, nobody answers phone, been on hold for over hr with still no answer! No answer with online chat either!
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haley rolfe
(@rolfe_haley) reported
@brightonsnapper @MailOnline Surprise surprise. This really doesn’t help those who are disabled and vulnerable. The #NatWest bus doesn’t always get to #storrington. If your paid by cheque you HAVE to take it in to a bank or bus to get it accepted.
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Abdul M Muhammad
(@AbdulMMuhammad5) reported
Peace : Let Your patients know about Natwest Bank if they don't already and about what is happening to local Post Offices up and down the country.
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Truffles 🇬🇪🇲🇺
(@wine_oasis) reported
NatWest is to close 21 branches & RBS is to shut 11 amid a customer shift to mobile banking - as 12 jobs will be lost with the majority of staff having to relocate The banking giant has confirmed the sites, the majority of which are in England, will be closing
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Kevin Park
(@kijduse) reported
@twickerati This is annoying. NatWest have the only reliable ATMs on the high street. HSBC and Barclays regularly out of service.
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RealityCheck
(@Complyorcry) reported
@AskNationwide thank you for the sterling and efficient service you provided today to make up for the dismal service I received from @NatWest_Help who after 28 years couldn't be bothered to keep my business. Natwest loss is your gain because I am going to move everything now.
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ParentChain I Support Boris! #BorisTheBoss
(@parentchain) reported
@Wouldbescouse @uk_sf_writer @NatWest_Help I agree! There were two NatWest banks that shut down near me. The closest is now 4 miles away and I have to pay a car park. Car park is expensive. Within 10 minutes of arrival it goes over £1.
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Kmk42
(@Kmk4287) reported
@OneOf15percent @SkyNews @NatWest Or working people!
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L McColl 3.5% 🏴 proud WASPI
(@mccoll_lorraine) reported
@NatWest_Help is there likely to be an increase in Savers interest rates any time soon? #BoE increases seem to achieved nothing 🤔🤔 #Natwest is offering £150 to new customers and as a customer of over 40 years I am not very happy - where is the Bonus of £150 for loyal customers