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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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👑Sarah👑
(@Adeleshosho) reported
The Natwest app keeps crashing. Look I don't want to pay bills either... but if this council tax returns then I'm done for. So fix up @NatWest_Help
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Mike Butcher
(@Delcred) reported
@GBNEWS I’d like NatWest to give me a chance to receive a much better service from them - starting with not making me wait 20 minutes on the phone to speak to someone.
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Steve twamley
(@Twammers67) reported
@beckymigrate56 @NatWest_Help @RBS_Help Agree with NW you can access up to £250 from a Tesco, NatWest or Bank of Scotland ATM using just the phone banking app. I use this to help out my grandchildren if they need some cash
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Alan Khaos
(@AlanKhaos) reported
@mrscarter22 @G2A_com @BBCOne We'll go to NatWest tomorrow together and we'll show them on my phone how sneaky their website is. I've also seen in other comments from other people that they've experienced another issue.
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Lyn Markham
(@lyn_markham) reported
@darrengrimes_ It's a working lunch...standard practice to order sandwiches and juice. Some Senior Managers at NatWest used to have mini fridges in their office with beer + believe someone was leaving in this pic so a few bottles of wine to toast with are not unusual
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BJ is not my PM, I've never voted Tory :) 👸🏽
(@Tinkerbell32112) reported
@WhichUK I have rung their telephone numbers which state "if ringing from abroad" get answered immediately as they know people abroad won't hang on for long I got told off by Natwest and feigned whoops, my mistake, got dealt with! Another said ring correct number and put phone down😡
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Oscar🟠🌤
(@__wolf4) reported
@0Calamity @NatWest_Help @PrimeVideo you’re problem Jane is the address not the card? i have a Natwest mastercard debit card and it works fine
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Jacob Lloyd
(@JacobLloyd33_) reported
from
Glossop, England
@NatWest_Help how can i see what my customer number is in my NatWest app
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Caan Berry
(@CaanBerryTrader) reported
@NatWest_Help @Slevin_79 @phillips_taff So NatWest is complicit in regulated bookies disgusting behaviour. Pitty you don't 'work hard' to help people get their money when bookies refuse to pay out!! What a laugh 1984 is here.
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Rod Hunt
(@rodhuntdraws) reported
@tomhoveyart I struggled on with excel spreadsheets until Natwest started free access, so much less stressful now
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The Wolf
(@WolfOf15) reported
Anyone else having issues with #Natwest rejecting faster payment deposits into #Binance? It’s getting frustrating tbh
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Kathryn Hallam
(@pbateman709) reported
@NatWest_Help My 84 year old Mother, after a telephone scam. 60 years as a customer. Never been overdrawn or missed a payment - In her day the Bank Manager knew her name. Now she is just a number -Natwest declined her claim. Nothing for loyalty! #Natwest_help #helptheelderly
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Wendy Killan
(@WKillan) reported
@beaverbott @NatWest_Help I feel better it's not just me. Have been advised to uninstall and reinstall the app. Would sooner not as it's obviously a NatWest issue. Will see how it goes.
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planet.bnm
(@BnmPlanet) reported
@BBCNews Congratulations Can you help? I have lodged complaint with other 6 financial service like @AmexUK @HSBC_UK...... providers where clearly a/c is compromised one way or the other. How is that possible #NatWest is a part? What is the link joining you all?
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Nick
(@SwanWolf10) reported
@NatWest_Help Hi Natwest I used one of your cash machines today in Morriston, Swansea and it took money from my account but gave me no cash. Please help me to get it back. Thanks
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Tom
(@Tom40591965) reported
Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.
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holte ender
(@73avfc) reported
@NatWest_Help is the Natwest app not working?
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Draeci 🏳️⚧️🎨✍️
(@CommissarDraeci) reported
My card got cancelled because apparently taking the bus on a daily basis is a suspicious activity according to NatWest, compared to idk The copious amounts of weird **** I buy in from China
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Julie Kelly
(@Julie105b) reported
@nickhillman Exactly! After dropping out of university I got a job working for Natwest and in my ‘spare time’ got a banking degree. So very close to our current degree apprenticeships. It was a real slog without all the extra benefits of going to Uni. I didn’t want this for my kids!
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😁
(@CoxahGG) reported
Wtf am I meant to do when NatWest literally steal money off of me and send me generic responses when I question it?
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Gary Dawson
(@GaryDaw45661573) reported
We are a free society? NatWest Bank why are you acting like communists and blocking transfers to crypto exchanges? You gladly accept our money and invest it in stocks and crypto currency yourself, yet block our transactions! @NatWestGroup #dirtybankers
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Paddyfields
(@Paddyfields3) reported
@jmartinresearch @GaryLineker Too right, and where was his outrage when our local Natwest branch was closed down too?
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E4Woody
(@E4Woody) reported
@NatWest_Help @NatWestGroup now been 8 days since #NatWest susp my acc without telling me. No 1 can help me until I receive letter. NW quick enough to send me letters to say Direct Debits rejecting. Really stressing me out now & affecting my health.
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Katie
(@katie_kat_92) reported
@nicoleloiseee The worst they'll do is put a temporary block on it. I've only ever had that happen if I'm making lots of large value transactions tho. But probably depends on the bank (NatWest here btw)
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Lyn Markham
(@lyn_markham) reported
@rubyshoes18 @adamian99 @darrengrimes_ Its a working lunch-its standard practice to order sandwiches & juice.Some Snr Managers at NatWest used to have mini fridges in their office with beer in&I believe someone was leaving in this pic,so a few bottles of wine to toast them with are not unusual in an office environment
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Evelyn
(@Evil__Evelyn) reported
@DelM_studentLDN @NatWest_Help Least you aren’t in my position where your bank card expired in August 2021 and NatWest still refuses to issue a new card despite numerous complaints/numerous asking about it
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Jan McGregor ♿
(@AncientGleek) reported
@0Calamity @NatWest_Help @PrimeVideo Will have to check with my NatWest debit card seems it is a problem at their end then
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Russell Chandler
(@Russy_C) reported
@NatWest_Help is there a way of changing the design of the new NatWest debit card? It’s awful, looks like somebody vomited on the card. #needabetterdesign
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tofuworks
(@TofuWorksHQ) reported
@NatWest_Help Registered for the Natwest Accelerator webinar event - Sustainability and the Food Industry. Starts at 10:00 -- still no Zoom code from you guys. HELP!
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Konrad W
(@oxconma) reported
@NatWest_Help Morning, I am not able to buy any crypto currency from coinbase, because of the NatWest app approval. How to resolve an issue?