NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (28%)
• Mobile App (20%)
• Login (20%)
• Transactions (12%)
• Withdrawals (12%)
• Transfer (8%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Canterbury, Sittingbourne, Didcot, Northampton, Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, and Telford.

City	Problem Type	Report Time
Canterbury	Website	1 day ago
Sittingbourne	Transactions	3 days ago
Didcot	Mobile App	4 days ago
Northampton	Website	11 days ago
Whitefield	Website	1 month ago
London	Transfer	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UniteinNatWest (@UniteNatwest) reported 5 minutes ago

  @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

• 
  Stevie K (@the_k_bizzle) reported 8 minutes ago

  @NatWest_Help Hello! 👋 Hope all is well in Natwest towers. I need to give my employer my branch info, It was Prestwich, which closed, now its Cheetham Hill which is closing. I was told I can use the Bolton Service Centre but thats closed. Is it Chatham or Head office? I give?

• 
  Joe Smith (@IzriteAD) reported 9 minutes ago

  @peterjukes This was literally 3 years ago, the article states the short position was held since the spring of 2023 before the announcement that coutts closed his account. If Farage got the letter in June 2023 but they were already shorting NatWest, then this will be a non-issue.

• 
  Chris (@Sparky2504) reported 12 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Stacey lee (@Staceylee56) reported 14 minutes ago

  Is the NatWest online banking app down? @NatWest_Help

• 
  Annurag P Rekhi (@Dravidict) reported 15 minutes ago

  @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

• 
  N F B (@nfbnfbnfbnfb) reported 16 minutes ago

  @HSBC_UK Hello. I’m sending some money from my NatWest account to someone’s HSBC account. Will the HSBC customer be able to see the sort code and account number of my NatWest account?

• 
  Musa (@mkhankhakwani) reported 17 minutes ago

  NatWest is a **** bank they stole my money as well

• 
  Lord D (@rmeatbags) reported 24 minutes ago

  It literally felt so ******* good to have a million pounds I checked my notifications and saw the NatWest transfer and it was euphoric. I genuinely thought it was real I’ve never had such a vivid dream. There was no weird **** happening

• 
  Ian Darbyshire (@Ian_darbyshire) reported 25 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  jordan♱ (@dmnextdoor) reported 27 minutes ago

  @Romeoo412 NatWest pr down

• 
  ADEBAYO101 (@ADEBAYO1018) reported 30 minutes ago

  @groke I want to help template how reviving sort from NatWest bank with sum of 1.2 million pounds in to Barclay sms

• 
  Surinder (@SurinderRehal) reported 36 minutes ago

  @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts

• 
  DJ-🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DJUK61212471) reported 36 minutes ago

  Anyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!

• 
  Raiba (@Arpit2311) reported 38 minutes ago

  @DoctorLFC Natwest Final, I had cried when we were 5 down for 150 and then Yuvi and Kaif pulled it off.

• 
  Looney (@looneyluke93) reported 39 minutes ago

  NatWest app.. Not working great

• 
  Rob W R 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Woollygar) reported 41 minutes ago

  @give_me_caffine Worked with a guy in NatWest 1980's who was asked if he was a Welsh speaker by a well healed female customer said 'no, I've forgotten it all' She shunned him. Told me after that use was beaten out of him in school so his parents stopped using it at home & he just stopped using it

• 
  P Crizzle (@p_crizzle) reported 41 minutes ago

  @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.

• 
  Geoff IX (@geofftheninth) reported 43 minutes ago

  @Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.

• 
  Di Beirne (@ScattyCat) reported 43 minutes ago

  @NatWest_Help Cont... the NatWest app lets me log in then I just get a blank screen. HMRC think the problem is with NatWest, as I can log in. I've been told it's not a known issue with you, but it's been happening to me for 2 weeks now. I've made several payments to HMRC this way before..cont.

• 
  Robyn Tomos (@TomosRobyn) reported 43 minutes ago

  Any fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔

• 
  Mr Brondor (@MrBrondorDeFi) reported 45 minutes ago

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• 
  Tommy P (@TomPowell6742) reported 46 minutes ago

  @stephenpollard Tesco/NatWest comparison assumes all businesses are the same. But Rail is a natural monopoly and already depends heavily on the state. It's a question of public service versus commercial service. Rails different as passengers can't switch provider in any meaningful sense.

• 
  Hector McNeil (@Hector_McNeil) reported 48 minutes ago

  @stephenpollard Think you made a big error here. NatWest got bailed out in the financial crisis so think that is a counter to your argument without the state it wouldnt exist and shareholders would have got nothing. Also industries like rail and water just can’t be made competitive. I can’t get Scot’s rail when I want to get a train in london or use Thames water in Leeds cos I don’t want to use Yorkshire water. I am 100% capitalist and set up multiple companies from scratch and employed a bunch of people but it doesn’t work for everything. Also the best rail companies in the world are state owned and many state owned foreign companies bought up many of the companies thatcher sold off. So that makes no sense anyway

• 
  That ginger guy (@Jhinchliffe07) reported 51 minutes ago

  @DanNeidle Yeah i set up a stocks and shares isa with natwest in November and my return so far is 9.17% since Nov, Set it up as I'm self employed and didn't have a pension pushing 40 so thought I'd have something just incase i needed to access the cash but also long term invest

• 
  Vaibhav Tiwari (@vaibhavtiwari3) reported 56 minutes ago

  @NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?

• 
  Jack Regan (@999Sweeney) reported 57 minutes ago

  @paullewismoney I wouldn’t use them if I could, NatWest are awful

• 
  Smegton of the Kettle Isles (@Kettle_of_Smeg) reported 58 minutes ago

  @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

• 
  Gary Jones (@GaryJones136439) reported 59 minutes ago

  @HillingdonPosh I worked and played for Natwest for many years. Originally had 2 sports grounds. One in Norbury and the one that is now the Palace Academy site (which some people refer to as being Sydenham as it is just around corner from Lower Sydenham train station).

• 
  Tania Falk (@FalkTania) reported 1 hour ago

  @support_desk79 @NatWest_Help is this an official NatWest support account?