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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (30%)
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Transactions (26%)
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Login (26%)
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Mobile App (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Transactions | |
| Morecambe |
Mobile App | |
| Hexham |
Login | |
| Yeadon |
Mobile App | |
| Aberdeen |
Login | |
| Chorley |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Tony N ..
(@TonyNichol9) reported
@BrooklynDon6 @HumzaYousaf That’s your problem. NatWest Global HQ have already confirmed they will be moving south on independence so I assume will the other finance houses in Scotland along with Retail, Nuclear, Defence and Business. Denmark do not have a historical commercial ties - 200.000 jobs
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Si
(@KOPCHOIR) reported
@SwissKnee Did you sort this Amazon issues and do you bank with NatWest. Sorry to just drop a tweet your way but it's driving me round the bend
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Varsha T
(@mrs_veetee) reported
@Missguided Got an email saying “your systems are down” so try again in 72hrs. Been a lot longer than that now, tried and no response. Again called NatWest to process this faster as it’s a joke
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Lukey 🍂
(@luke_wood88) reported
@NatWest_Help @Airbnb_uk I'm trying to send money to a host for a stay tomorrow but the payment keeps failing. NatWest says it's Airbnb's fault - can someone from either company please help URGENTLY?!!!
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Leonore Christa
(@LeonoreChrista) reported
@Shaunybiggz @RevolutApp Happens frequently with Rev, hence why I’m yet to let my NatWest go! It’s almost end of working day @RevolutApp any updates? Still not working …
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courtney
(@f1court) reported
@Mackorous transferred money on thursday to my natwest account. but the money won’t come into my account until after the bank holiday, which is why bank of irlesnd is a **** bank
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Alexander Hamilton @ Money20/20
(@ADHamilton91) reported
Interestingly, Ellis says Mettle came under "quite a severe cyberattack" but was never more grateful to have support from a larger bank partner like NatWest
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BP (she/hers)
(@BP_Bryony) reported
@emmafc74 @NatWest_Help @SignVideo I tried using the Relay UKapp due to it being on NatWest website ... which I HATE because the typos cannot be corrected and very hard to use, so cumbersome. The woman refused to talk to the operator. This is so stressful!!
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R̶y̶a̶n̶
(@_RyMcCluskey) reported
@NVLTweets Or for money I'm just off down NatWest to deposit some RG3s n honey
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Krishnendu Dasgupta
(@krish_dasgupta) reported
@NatWest Hi Natwest, this is Shilpi Dasgupta ( DOB 23/07/1980), my cards are stolen, plz block all debit and credit cards. I am hold for telephone for 20 mins.
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emma louise ferguson
(@fudge11) reported
@NatWest_Help @decappeal Do not bank with NatWest! Awful customer service! 5 messages and no reply!!
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peter cave
(@flossopher) reported
@NatWest_Help E.g.of NatWest's incompetence. It sends me new debit card: fine. When I try to make a little charity donation online, I have to use card-reader - okay. But... card-reader does not recognize new card. Then we have the pointless 'help' from "Agent Cora". Hopeless.
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Exclusively African
(@myafricatravel) reported
Natwest - please help me! I have bills to pay but my account is blocked - please, please, please @NatWest_Help @NatWestBusiness
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Bill Settle
(@bill_settle) reported
@NatWest_Help To quote an old joke....how many people does it take to close a NatWest account? 1 customer,5 Natwest phone call takers,5 Natwest direct msg readers,2 online helps,1 full Natwest branch,6 tweeters,1 complete account closure dept..etc, etc. JUST CLOSE THE ACCOUNT!
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✨elle✨
(@__franceschi) reported
So I got in touch with NatWest to get my banking sorted and it’s gonna take another 72 hours. Another 72 hours of no access to my banking. Brilliant. :)
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Gareth Evans
(@geek_gareth) reported
I bet (no pun intended) they wouldn't block payments to gambling sites (don't gamble). I've been meaning to close my #ISA for a while (pointless with today's #inflation). Now I will! Natwest says it's for my safety, but I don't feel #safe if THEY decide where I spend MY money.🤬
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Clifton Decorators
(@clifton_dec) reported
@VirginMoney @Riot_Rooni This app is terrible. Always going down. Im off back to Natwest as soon as i can. Cant run business banking with unreliable service.
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David Good
(@DGan1x) reported
@8_16_32bit @SuperBenjiX "Hi, is that Natwest help? Can you confirm that I can use a fully upgraded Diablo character as a deposit for a mortgage? NO?! Well what ******** is it even FOR?!!"
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Andrew Hudson
(@ukhack) reported
And was given the exact same message as I got the last time - accounts will be closed in the next five days. Each failed attempt has relied on me contacting NatWest for you to reveal that there’s been an issue and that payment will be in the next five days
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Jase
(@mindserenade) reported
. @NatWest_Help the move to Mastercard for all customer debit cards is wrong and a crap customer experience. In order to lower your costs, all my online accounts will need to be updated. It’s a really crappy move. #NatWest
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Sam
(@samandsage) reported
@Mikey_W_Cat @AmazonHelp I’m with NatWest too and having the same issues. Funnily enough I tried to pay today with a new card/ new account so it’s the Mastercard debit and it did push through to my bank after a five minute delay. Just annoying because it’s a card I don’t want to use
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Serendipity ✨🌸⚖️
(@TweetingHermit) reported
@CovidMarshall Getting kicked out of NatWest Bank for refusing to wear a mask and having my account closed down by a manager who was a shortass and effeminate for calling him a cutie pie little hamster. True story, not made up. I'm now with a different bank.
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Adam Auckland
(@adamauckland) reported
@thomaslaker @NatWest_Help Yeah, NatWest a bank so terrible when I opened a business account, they opened it to the wrong address, sent the cards and chequebook to the wrong address, then refused to change it because I didn’t have any of the documents.
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Michael Boreham
(@mikebore) reported
@NatWest_Help NatWest FaceID log in works great, but the blink-to-authorise a payment fails 9times/10 and I have twice been locked out of account for failed attempts. Can I keep Face ID login but lose the blinking part? Thanks
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Serendipity ✨🌸⚖️
(@TweetingHermit) reported
@CovidMarshall Getting kicked out of NatWest Bank for refusing to wear a mask and having my account closed down by a manager who was a shortass and effeminate for calling him a cutie pie little hamster. True story, not made up. I'm now with a different bank.
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aa💞
(@yellowburrito) reported
Is the NatWest app down again? Says it’s verifying the device and won’t let me log in
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Climping Cottage
(@ClimpingCottage) reported
@yoswansrock Well, it used to be the Commerzbank headquarters. On 9/11 they were evacuated as it was thought at one point that all prominent buildings were being targeted. In London, anyone around the Natwest tower, which included Commerzbank London, were equally evacuated down to Monument.
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Ben Gillam 🙏 ☮️ 🇺🇦
(@bengillam) reported
@TfL having real problems trying to use Santander cycles, NatWest Mastercard business credit card, won’t accept contactless or putting card in terminal if I try to add it to app it looks like it accepted it but then I go to hire cycle and it asks for it again. Card is fine. Help!
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Bríd 3.5% 🇮🇪🇪🇺
(@akaSpearBird) reported
Safety Warning to #NatWest customers. I’m in Senegal (a country I can’t bring money into). I had registered my debit card as ‘going abroad’ however when I arrived at 2am, my card was frozen and I am still unable to access money. What kind of bank puts a woman in this situation?
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Magpieskip
(@magpieskip) reported
Hi @ExperianExperts Your contact form doesn’t seem to be working, and you don’t accept phone call from non-subscribers even though you are messing up my life. Natwest confirmed satisfied you want which yours system hasn’t reflected the history for ages.