NatWest status: access issues and outage reports
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Transactions (24%)
- Login (24%)
- Website (18%)
- Mobile App (15%)
- Withdrawals (12%)
- Transfer (6%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
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Website | 21 days ago |
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Transfer | 24 days ago |
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Website | 1 month ago |
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Login | 1 month ago |
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Mobile App | 1 month ago |
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Website | 1 month ago |
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Rich (@rich_rdctd) reportedNatwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze
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Di Beirne (@ScattyCat) reported@NatWest_Help Cont... the NatWest app lets me log in then I just get a blank screen. HMRC think the problem is with NatWest, as I can log in. I've been told it's not a known issue with you, but it's been happening to me for 2 weeks now. I've made several payments to HMRC this way before..cont.
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Three Shires Head (@ThreeShiresHead) reported@AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.
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DJM Comments (@DjmComments) reported@TheFan886 @leclare_6 It would appear that WRU has drawn down a £30m loan to repay NatWest and Welsh Government. They also have a Rolling Credit Facility £25m plus the option to draw down £5m for future capital projects. The deal is in place for another three and a half years and they'll go to market again for better terms in about two years time.
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Three Shires Head (@ThreeShiresHead) reported@AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.
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AB🇮🇳🥇ST (@AB100JaiHind) reportedWho cares what he says... His Sorry Team 🏴 @nassercricket can barely win on 🇮🇳 Soil! Last series win dating back to 2012..He can support whosoever he wins! Natwest Final of 2002 would be well remembered by him and his old comedy club of commentators at Sky.. We in 🇮🇳 DONT CARE
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Annurag P Rekhi (@Dravidict) reported@UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat
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Omkar_ (@_balancing_act_) reportedThere should be more of triangular & quadrangular T20 series in the ICC FTP. That will give associates more opportunities against top teams. Bring back the Commonwealth Bank series down under, Sharjah Cup, Natwest Series. Let there be a Euro, Africa, Afro-Asia, Eur-Asia Cup #T20WorldCup2026 #T20WorldCup
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Jijingi u Ter (@jijingiUter) reported@iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.
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Martin Longley (@devymaster) reported@Woodywudpeck Maybe pinch a few NatWest for longer term as looks like they’re down 10%, or maybe will wait to see if they fall a bit more the next few trading days. #indecisive
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MR C (@MR_C1979) reported@NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?
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RS John (@FrozenWhiteRS) reported@UltraDane Had the same problem with NatWest in 2022, but I wasn't even withdrawing the money, I was trying to buy a car using a bank transfer. They wouldn't do it, even after going through multiple security checks, unless I told them all the details about the car I was buying.
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Gary Jones (@GaryJones136439) reported@HillingdonPosh I worked and played for Natwest for many years. Originally had 2 sports grounds. One in Norbury and the one that is now the Palace Academy site (which some people refer to as being Sydenham as it is just around corner from Lower Sydenham train station).
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C B Campbel (@Tw0pAcPr0) reported@NatWest_Help dear natwest bot, your phone app has an issue. Unfortunately it doesn't know how many hours in a daily reset. Ive want to move funds but it keeps telling ive reached my daily amount. I moved money Sunday its now Tuesday.
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Trousers (@trousersoflife) reported@thejamieseymour @CallumLyon They will. This is the problem. At any point in life you can just say ‘it’s all ****’ Yes ‘a lot of mortgage lenders won’t consider overtime’ but you only need ONE mortgage company to accept your application. NatWest accept overtime as income
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Pulp Librarian (@PulpLibrarian) reportedSmiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?
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Bernard Giltrap (@bjgiltrap) reported@SDPhq We want to hear from you. Which empty unit on Earlsdon Street , Coventry that bothers you most? Is it the old NatWest site or another vacancy nearby? Tell us in the replies. We're listening, and we're fighting to bring life back to our street. Vote Barnie, Vote SDP @sdphq 4/4
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jess (@Jessicakillilea) reportedI’ve contacted via email, dm and many phone calls. Each member of staff passes you onto another and lies. It’s clear why NatWest branches are closing down.
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Jurgen Himself 😆 (@Jurgans_Army) reported@NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!
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khalid bhatt (@phasethree360) reported@NatWest_Help WHEN A CASH MACHINE MALFUNCTIONS AND DOESNT DISPENSE YOUR RENT MONEY AND U CALL DOR THE FIRST TIME NATWEST TREATS YOU AS A CRIMINAL ABD TRYS NOT TO PAY, REGARDLESS OF YOUR ISSUES.NATWEST. FORGET LOYALITY ITS ABOUT THEIR PROFITS. I NEED MY RENT MONEY 🥺 PLEASE
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Matthew Burrows (@MJBurrows) reportedWhy is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.
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Vicky Thomo (@Vicky_T09) reported@NatWest_Help is there issues with payments? A payment has left mine and my partner’s joint account via standing order but still hasn’t reached his NatWest account??
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❤️citizen Macca (@P15pm) reported@thetimepls @deirdrecostigan It’s a shame the conversation turns toward blaming communities, rather than focusing on how service reductions by NatWest impact places like Southall.
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DJ-🏴 (@DJUK61212471) reportedAnyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!
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mitchelle holland (@mitchlog) reported@Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵💫😵💫
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Alicia (@Aliciasdnud) reported@NatWest_Help hi I placed a switch to HSBC from NatWest and I want to cancel. HSBC have been no help. Can you please reject the switch request please I don’t want to switch to them anymore
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~ w (@waqvar) reportedMarsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore
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Vaibhav Tiwari (@vaibhavtiwari3) reported@NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?
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Di Beirne (@ScattyCat) reported@NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2
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Sam Hosier (@AutoInfatuation) reportedAs of 1st June I am going back to being solely self employed and will need a new business account as a Sole Trader. Given up with having a physical branch to go to as we literally only have a HSBC and a NatWest left in my town now 🙃 Have had both a Monzo and Lloyds LTD Company Business accounts before and have a Monzo personal account I quite like. I keep being told Revolut Business is really good now they have their banking license? Most of my payments will be made via BACs either way, only need access for myself and also needs to be able to link up to Xero. What Bank does everyone suggest to go with or even avoid?