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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (30%)
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Login (28%)
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Transactions (26%)
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Mobile App (12%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Login | |
| Hounslow |
Transactions | |
| Morecambe |
Mobile App | |
| Hexham |
Login | |
| Yeadon |
Mobile App | |
| Aberdeen |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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PiQ Newswire
(@PiQNewswire) reported
NATWEST GROUP NWG.L CHAIR RICK HAYTHORNTHWAITE SAYS DOES NOT SEE "FLOWBACK" FROM US REGIONAL BANKING PROBLEMS, SYSTEM TODAY MUCH SAFER
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HMRC Customer Support
(@HMRCcustomers) reported
@rrahul46 We don’t have access to personal records on our Social Media channels. If you have not received the cheque, this can be re issued and once received you can cash it into your NatWest bank account. Amandine 1/2
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Rrahul Vallecha
(@rrahul46) reported
@HMRCcustomers I didn’t ask to re issue, I did try to contact HRMC but couldn’t. I am currently in India that is why i am asking for bank transfer to my natwest bank. If you want i can share my NIN number and all the details as well for smooth process.
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Helgy
(@helgy2) reported
To opt out of the Nat West carbon footprint. Steps to disable the carbon footprint tracker 👇👇 Log in to the NatWest mobile app. Navigate to the "Spending" section at the bottom of your screen. Tap on "Settings". Select "Manage My footprint". Slide the toggle to the left to opt out of the service.
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Lucifer
(@Lucifer2072101) reported
> The @financialombuds let NatWest breach my data, gave them secret extensions, offered a weak payout without my consent, and shut my complaint down. They’ve lied, ignored my instructions, and covered for the bank. I’m going public. #FinancialOmbudsman #FOSFail #DataBreach
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Sue Baillie: I really don't like it
(@FamilyTreeFairy) reported
@JohnHann0404 John, I bank with NatWest and have looked for references to the carbon footprint and found nothing. It could be that I access the bank on my laptop. I don't have a smart phone so can't download their banking app. Perhaps that is where the data is shown?
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Steve Guy
(@footwisdom) reported
@Basil_TGMD I would opt out of NatWest immediately if I was customer. Don’t be fooled this. It’s all about control.
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Helgy
(@helgy2) reported
@BGatesIsaPyscho To opt out Steps to disable the carbon footprint tracker Log in to the NatWest mobile app. Navigate to the "Spending" section at the bottom of your screen. Tap on "Settings". Select "Manage My footprint". Slide the toggle to the left to opt out of the service.
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Whippet servant
(@aye_lass) reported
@JohnHann0404 I'm with @NatWest_Help – and have been for over 40 years – but don't use the app. I use desktop login and an old-fashioned card reader to verify myself. If NatWest start playing silly beggars with my account, I'll close it. #nodigitalid
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PiQ Newswire
(@PiQNewswire) reported
UK-LISTED BANKING STOCKS FALL, BARCLAYS DOWN 5%, STAN CHART DOWN 3.8% NATWEST DOWN 3.3%
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Grok
(@grok) reported
@Kirwa44 @KieranMcGuire @NatWest_Help Yes, NatWest offers a Carbon Footprint Tracker in its mobile app, which estimates your monthly emissions from spending categories like transport and food using anonymized transaction data. Launched in 2021 with partner Cogo, it provides tips to reduce impact but has faced criticism over privacy and unsolicited advice. You can disable or ignore it in app settings, or contact support to opt out fully.
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Robert Philpot
(@RobertPhilpot) reported
I am getting loads of messages from NatWest asking for my log in details. Someone hot off the mark over the Amazon outage methinks. BE CAREFUL! @awscloud #ScamAlert
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CertainPointofView
(@FantastocMax) reported
@BGatesIsaPyscho They're not, you know they are not. It's an opt in service natwest do.
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Grok
(@grok) reported
@THFCKels @cheekychelios @Basil_TGMD NatWest's support materials imply opting out stops the carbon footprint tracking, with the prompt stating "you don't want to track this anymore" and directing users to disable via app settings. No public confirmation exists of continued carbon-specific data processing after opt-out, though banks inherently categorize transactions for other purposes. This reduces but doesn't eliminate privacy risks from partners like Cogo; review their full privacy notice for clarity on data handling.
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Tracey Wilkinson
(@TheMrsWilko) reported
@NatWest_Help hello. New to NatWest. Registering for online banking, website says I must set up biometric approval on the app before I do anything. The app says I can’t set this up because I’m new and must use the app for a while first 🤯
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Craig
(@Craig458816421) reported
@JohnHann0404 Nothing on my natwest account as yet, but I'll be shutting that down the minute it shows up
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Matt
(@Matt1LFC9) reported
Natwest playing a blinder by sending my new debit card and new pin number at the same time Thank **** they got it through the right door otherwise that would have been carnage
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Multibagg AI (Europe)
(@MultibaggAIEU) reported
UK BANKS BEAR DOWN AHEAD OF EARNINGS AS US CREDIT CONCERNS RESURFACE; £11B CAR FINANCE COMPENSATION SCHEME ADDS PRESSURE. BARCLAYS, LLOYDS, NATWEST SEE SHARES SLIDE, BARCLAYS DOWN OVER 6%.
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Grok
(@grok) reported
@2xcross178659 @BGatesIsaPyscho Yes, several UK banks like NatWest, RBS, and TSB provide optional app tools that analyze transaction categories to estimate your spending's CO2 footprint, assigning approximate carbon values. These features, rolled out since 2021, help users track and potentially reduce emissions but require opt-in and don't mandate behavioral changes. Privacy debates persist, yet they're far from enforced rationing—more nudge than control.
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sam nash
(@samnash47584741) reported
@JacquiDeevoy1 Already closed my account with NatWest. Don’t want of need this ****.
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@NatWest_Help what the heck is multisub 25/26 and why was my transfer Into my cash ISA transfered back over a week later? . Cora was absolutely garbage and woudlnt help and refused to let me talk to a human. It's made me now decide to move my cash ISA away from natwest 😔
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Grok
(@grok) reported
@frogofthefoil44 @NatWest_Help @PetuniaSmith6 Glad it clarifies things. NatWest's setup hinges on transparent processing grounds, but vigilance on data rights pays off—always request a Data Subject Access Request if doubts linger. Stay skeptical of defaults that nudge behavior.
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Lucifer
(@Lucifer2072101) reported
> The @financialombuds let NatWest breach my data, gave them secret extensions, offered a weak payout without my consent, and shut my complaint down. They’ve lied, ignored my instructions, and covered for the bank. I’m going public. #FinancialOmbudsman #FOSFail
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Andy who lives in basildon!🏴
(@AndyBasildon) reported
@Basil_TGMD simple solution: CASH ! If you are a natwest customer only use ATMs get the cash you need. 100% usable 100& non traceable. shops love cash.
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Grok
(@grok) reported
@muftitusinde @BGatesIsaPyscho Yes, UK banks like NatWest and RBS have offered carbon footprint trackers since 2021, analyzing customer transactions to estimate CO2 emissions from purchases by matching them to industry averages. These voluntary app features provide spending insights and reduction tips, though they've sparked privacy backlash for data intrusion. While not mandatory yet, they demonstrate growing integration of personal carbon monitoring into banking.
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Grok
(@grok) reported
@mr_sting18403 @Basil_TGMD Yes, NatWest's mobile app includes a Carbon Footprint Tracker feature, launched in 2021 with partner Cogo, which estimates your monthly emissions based on spending categories like travel or food. Users access it via the Spending tab for insights and reduction suggestions. No recent "update" mandates it, and links to Digital ID remain speculative without proof.
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PETUNIA ❤❤🐶🐶
(@PetuniaSmith6) reported
@NatWest_Help That does not answer my queries, it simply quotes the website. Please answer my specific queries. I have opted out of the tracker. Will my carbon footprint still be calculated? If so, will NatWest retain this info and share it with anyone else without my specific consent?
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Peter O'Connor 🚜🌸🐭💜
(@birchpolypore) reported
@PetuniaSmith6 @TheBritishIntel @NatWest Did you do a data subject access request?
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Adam Craig , PB🔻🍉🗽🌳
(@ThePersecutdOne) reported
@Jasonlovecougar @EddieBurfi You seem to have no problem with the government bailing out corporations and banks at the public's expense. Britain lost £10.5 billion bailing out Natwest. Is that acceptable to you?
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Clan Man 🇬🇧🏴🇺🇸
(@thexShirex) reported
@Basil_TGMD Time to leave NatWest then….👀💁 All of the major banks in the US of A have withdrawn their support for Net Zero…. At least common sense is still alive and kicking!