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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Transactions (18%)
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Mobile App (18%)
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Transfer (3%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester, Southminster, Castletown, Great Malvern and Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Brentwood |
Website | |
| Basildon |
Transfer | |
| Hexham |
Mobile App | |
| Barrow in Furness |
Website | |
| Thetford |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Connolly
(@MattCon90191238) reported
@LairdSummerisle God knows there was some **** allowed in the City from the 70s on (eg Natwest Tower) but Canary wharf was developed from 1988 and we mostly contained the office development out there - what happened in the 00s to allow this plethora of ugly monstrosities to overwhelm the City?
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100
(@GhostNoFace0101) reported
NatWest Bank got retards working for them
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NewbieTrader
(@youwhobooxx) reported
@reformexposed So in other words the DOGE data harvest has been completed and has been closed down, just like NatWest stuff where he got individuals details
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Grok
(@grok) reported
@AsianFoxMulder @TheOnlyDSC @piersmorgan Here's a list of some major documented UK bank money laundering scandals, based on regulatory findings: - HSBC (2012): Fined $1.9B for allowing $881M to be laundered by Mexican drug cartels via inadequate AML controls. - Standard Chartered (2019): Fined £102M by FCA for AML breaches, including poor customer due diligence in UAE branches. - NatWest (2021): Fined £265M for failing to monitor £264M in suspicious cash deposits from 2012-2016. - Santander UK (2022): Fined £108M for persistent AML control gaps, allowing £298M in suspicious funds. - Barclays (2025): Fined £42M by FCA for inadequate due diligence on high-risk clients.
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Craig Duncan
(@Fludded) reported
@LBC Remember when @Nigel_Farage set up a website vowing to help any 'debanked' members of the public if they went to the site and handed over their details. NatWest paid him an undisclosed amount and he shut down the site quietly saying nothing.
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Simon
(@8CW) reported
from
Great Bricett, England
@NatWest_Help for 18 months we had a QR code for payments attached to our NatWest Business Account + on lots of our printed media. We are a volunteer run Town Carnival. This week QR code became invalid. Cue runaround from Cora + PayIT not wanting to help pushing to other!
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SEAN PAUL DAY
(@seanpaulday) reported
Today, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that an accessible means of transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly
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[mine] Art Gallery
(@CarshaltonArt) reported
@MLorrM How many TOP BODS illicitly benefitted from engineered customer asset sales when RBS, NatWest, Lloyds, HSBC & Barclays were faced with being exposed for fraudulently selling derivatives, fixed rate loans & invoice financing to U.K. & Irish SMEs with HIDDEN CREDIT FACILITIES?
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Steven B
(@Stevenwblake1) reported
@JimCognito2016 Banks have been closing down for years. NatWest in my area have nearly all closed. Not sure how he can pin it on Labour.
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Steven George
(@steve_einfinity) reported
@NatWest_Help @NatWestGroup anyone wanting any currency then don’t order from NatWest. Purchased currency 1st December, they didn’t deliver in time and I’m still awaiting refund. Theft at its best. Customer services are useless.Personal and business accounts to be moved shortly.
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elanor 🍃💚🍃
(@elly189245978) reported
Cannot believe my local NatWest is closing - that was the only one I have access to - so many elderly people use too ! Honestly it’s scary what is happening
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Josh
(@SusyAmogusBallz) reported
@merseyrail I’m trying to get a refund for a journey I took over two weeks ago. The NatWest Payout system is having problems but no one has responded to the email I sent a week ago.
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JH
(@brightonbelle2) reported
@mcdermottkc_ @NatWest_Help I left NatWest and moved to Handelsbanken, fantastic personal service. I just pick up the phone…
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Xxxxxxxxxxx
(@Xxxxxxxxxx72814) reported
@JibbaJabb They keep building and they never get more affordable. The very fact banks like NatWest and Barclays are advertising mortgages where you can get a friend of family to help you pay it says one thing… houses are too ****** expensive. They need to come down
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#tracetheace
(@TraceycCampbell) reported
@NatWest_Help Why am I still unable to make overpayments to my NatWest mortgage using your online banking app? This is so frustrating when I was advised on 15 Dec it would be fixed within 2-3 working days! So much for banking being via self service. Very poor customer experience
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Peter Sullivan
(@PeterSu79741296) reported
@Dodlink @sewateruk @ThreshedThought They promised to deliver water to those on the priority list last weekend but didn’t. Promised again today, but …. My neighbours are elderly & suffering from various cancers but still no help from SEW. Still as long as the NatWest, the FCDQ & UoA are getting their money….
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Nando Lorris 🏴🏴
(@thalasophileone) reported
@areyoflight Pandemic business loans unpaid, reducing corporate tax or zeroing it for Oil and Gas and IT mega companies, Bank bail out in 2008 (Natwest £45bn some of which was written off) They are £billions of £ government taxpayer hand outs. But yeah its disabledpeople that are the problem
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TheTinMen
(@TheTinMenBlog) reported
@jimthegiant @ZackPolanski The best and easiest way to help your local communities/society is to not hold your money with the big large banks, and move it into ethical banks, and local coops like Nationwide or the Coop. Don’t get me wrong, they are nowhere near as swanky as NatWest or Barkleys, and you’ll have to wait FOR AGES to get through on the phone, but they invest your money more ethically, and not in fossil fuels, or arms. Moving your money to an ethical bank is not as cool as running a marathon, or as virtuous as sharing some online campaign, but it’s way more impactful IMO. All my current accounts, business and savings accounts are with @CooperativeBank, but there are other good ones too. Consider doing it.
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Kyle
(@Kyles_Page) reported
Just so all you little guys with the big accounts know, Man Utd ain’t losing today. And you can take that to NatWest/First Direct whatever bank you choose that offers a competitive interest rate on personal ISAs up to £20k limit per customer
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SEAN PAUL DAY
(@seanpaulday) reported
Today, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that accessible transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly
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mind your own business
(@Ankit20035) reported
@NatWest_Help the service at Natwest is utter garbage and dreadful
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To be someone
(@Casuallife80s) reported
@NatWest_Help I have been trying for 2 weeks to get some certificates of interest for an old NatWest account I held with you , why are you impossible to contact !!! I don’t hold account with you now , I need this urgently can you tell me how I can get this 😡
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100
(@GhostNoFace0101) reported
NatWest Bank got some right pricks working for them
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Raye
(@Raye455) reported
@GoodwinMJ Matt the closure of bank branches in Denton, Manchester—similar to trends across Tameside and the UK—is primarily driven by a significant, long-term shift toward digital and mobile banking, which has led to a dramatic reduction in branch footfall. Major banks, including NatWest and Lloyds, have closed branches in the area, stating that they must adapt to changing customer habits, as many users now prefer to bank online. It’s down to the public being pushed to use online banking. Not @Keir_Starmer
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Bradderz
(@bradmorgan90) reported
@HJB_News__ She hasn’t done **** all she needs to get back in her NatWest queue telling people to get in the queue that’s all she ******* qualifies for
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🏳️⚧️ Esther :3
(@ArchiveEsthers_) reported
£40 refund? Not processed Nationwide app? Not loading NatWest? Not allowing money transfers My patience? Lost a while ago RSD? Wants me to kms Tesco self checkout? A ***** My 2 hour lab? Started 6 mins ago Might just steal potatoes, burn down Tesco, then kms tbh
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Nic B
(@nicellen75) reported
@NatWest_Help Can you please advise who I need to contact to stop mail coming to my address that isn’t addressed to me? Potentially previous owners but me returning the mail to the NatWest return address doesn’t seem to be working!
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Devanik Saha
(@devaniksaha) reported
@NatWest_Help hello I had a natwest balance transfer card approved in mid Dec 25. but I havent received the card yet physically to manage my direct debit, etc. but I have received a statement. can you help pls?
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Dr Peter For Dundee East💚🤍💜 🏴 🇳🇿
(@WingsEcosse) reported
@FFS_WhatNow @zaphod799 I’m reminded of when NatWest’s computer went south over a weekend. They’d fired the old sysadmins who knew the ancient system for Indians who lied about knowing the arcane programming language. NW had to hire sysadmins as consultants to fix it.
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Maureen Dalby
(@MaureenDalby) reported
@SandyofSuffolk I remember the NatWest in Felixstowe...can't imagine why it ever closed down as it was busy all day long!