NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 02/19/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: London, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted and Croydon.

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City Problem Type Report Time
United KingdomLondon Transactions
United KingdomCarlisle Login
United KingdomBarlestone Transactions
United KingdomTruro Login
United KingdomSwansea Mobile App
United KingdomCity of London Mobile App
Map Full Outage Map

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • pawanrai87 CricMasterGogo (@pawanrai87) reported

    @bhogleharsha Narine opted out I feel there where the WI lose d cup Braithwaite could have been d X Factor The problem was he was unable to handle spin bt Hundred,Natwest T20 nd CPL has proved he has learnt his lessons Holder would hv been effective on slow UAE as he was for SRH #T20WorldCup

  • Utd_76 Legacy fan since 76. 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Utd_76) reported

    @DevilsDiscussi2 I used to be security manager for a Natwest site down on Lower Thames Street, a guy there we called Swiper, after the Dora character. Anything free we would have it. We found in a storeroom an inflatable pink unicorn and i thought it would be a good idea after Friday drinks

  • arrivatheshires Arriva Beds & Bucks (@arrivatheshires) reported

    500 back to normal service, Watford High Street Bollards are still broken buses are picking up on Market Street at NatWest

  • guapochico2020 guapochico88 (@guapochico2020) reported

    @NatWest_Help I’ve just spent 30 minutes on the phone with NatWest for you to “put me through” somewhere and you hand up on me? Where is your customer service?

  • JulianShersby Julian Shersby (@JulianShersby) reported

    @NatWest_Help @NatWest Michael, I am aware of the option to pay in a cheque to my #NatWest account at a Post Office but the major problem is this requires you to carry a huge paying in book around with you and you can't just pay in like you can at a NatWest branch using a NatWest debit card.

  • rowleydan DanRowley usm mr Everton 2015 (@rowleydan) reported

    @danjadz_ NatWest gear still on the site . With about 5% off.

  • howellsimon830 Simon Howellsimon830@gmail.com (@howellsimon830) reported

    @BarclaysUKHelp Don't you think the most sensible response would be to get a member of your mandate team to call me rather than continue to encourage complaints. I have already opened a Natwest business account as a result of your poor service and plan to move my main accounts over

  • Orthrus75 Orthrus🇦🇺🇬🇧 (@Orthrus75) reported

    No wonder @NatWest have such bad customer service ratings, they have some of the rudest staff working for them

  • GregSmi02987176 😇 (@GregSmi02987176) reported

    @Natwest got to be the worst customer service ever

  • DairyConsultant @dairyconsultant (@DairyConsultant) reported

    @fberrynutrition I looked into it recently and the one NatWest were promoting looked great but would only work with certain web hosting services. Worth checking which your bank recommends and see if could link with your website if only to future proof it

  • arrivatheshires Arriva Beds & Bucks (@arrivatheshires) reported

    Please be advised that service 500 is again serving stops outside Natwest in Watford Town Centre due to bollard failure. We apologise for any inconvenience caused.

  • MzSherlock CherylSherlock (@MzSherlock) reported

    ten minutes explaining to #Natwest that I need a new card and pin due to it being used at McDonald's when I'm at home in bed, they didn't really see the problem?? Not even told if the payment I didn't make would be refunded? advice was call McDonald's?? Really?? @NatWest_Help

  • arrivatheshires Arriva Beds & Bucks (@arrivatheshires) reported

    Please be advised service 500 will be serving the stop outside Natwest in Watford again today due to ongoing bollard failure. Sorry for any inconvenience caused.

  • GemHensby Gee-Lou 🐾 (@GemHensby) reported

    @brightonargus Working in Natwest, Churchill Square. We were watching the news on the TV in the banking hall. The centre emptied almost immediately. It was really eerie.

  • sygad1 Darren Cousins (@sygad1) reported

    @NatWest_Help App feedback. Search transaction history timeframe only allows the last 12 months. I've been a natwest customer for 25 years, 12 months is a VERY limited window of time.

  • DefundClubhouse FightbackWillSmith (@DefundClubhouse) reported

    Natwest, Nat-WEST do you hear me? I think someone has broken into my account. These Custard Creama transactions seem so unlike me, I'm literally shaking. Natwest, Natwest do you hear me?

  • ninazenikirl Nina Zenik in Real Life | Cass (@ninazenikirl) reported

    @lottasprincess help not natwest pls

  • aasimaaah aasimaaah🇵🇸 (@aasimaaah) reported

    Who’s with NatWest? Cos wtf they done to the app man someone from across the room can see how much debt I’m in with how zoomed in it is 🥲🥲

  • mikehudson015 Lord Mike Hudson (@mikehudson015) reported

    Following up I am still waiting these codes started at 22.00 and now 23.04 no codes been received terrible services Natwest please look into this matter and get in touch with very unhappy customer.

  • suzanne184 suzq 🌹🌱GreenNewDeal (@suzanne184) reported

    @MichaelLNeale I’d be more excited if they released some actual customer service #Natwest

  • Lucek1983 Lucy Kennedy (@Lucek1983) reported

    @ichoosemag I was working in @NatWest

  • not_extreme NotExtreme (@not_extreme) reported

    @Paullovecoin I went to deposit within the binance website and did $3500 using many small deposits of $49 and $89. Wouldn't let me transfer directly from Natwest though. Double standards!

  • ElwoodSgrid Elwood's Grid (@ElwoodSgrid) reported

    It's a NatWest cheque too. So...just laughable really. Hey NatWest, fix your ****!

  • Wacaktb wacaktb (@Wacaktb) reported

    @brownlauren_94 Haha ******* natwest started that **** as well, you can turn it off in app though

  • WeakHandsWilli1 Will 💎 (@WeakHandsWilli1) reported

    @HSBC_UK @_Isotope__ They’re one of few banks (hsbc, Barclays, Santander and NatWest) to completely **** themselves over, recently missed out on SOL as I went to deposit 2k GBP and United Kingdom is no longer an option on billing address. Moved banks without a second thought. Control freaks.

  • KanishkaShekha9 Kanishka Shekhar (@KanishkaShekha9) reported

    @PepTessaISA Yeah like no one watches Natwest T20 blast,Hundred outside Eng. Even if a team like Pak,select players on merit can steamroll your pathetic English Test team. A staggering 4-0 is loading for you down under starting at Brisbane. You ain't India to breach it again, *****

  • JulianShersby Julian Shersby (@JulianShersby) reported

    @NatWest Disgusted to find #Dorking High St NatWest branch closed at 2.45pm showing a sign saying they closed at 2.30pm. Same nonsense in #Leatherhead Oddly branch in #Horsham Carfax still open until 4.30pm. Mobile banking app has £500 cheque limit! Total customer contempt!.....

  • D93772261 D (@D93772261) reported

    @Metro_Bank I have never come across such an incompetent bank. service is extremely poor! other people got their dispute resolved quickly for their customers from NatWest & Barclays. I raised a complaint & no one has not been resolved been with the bank when you only had 4stores

  • wintersjames900 James (@wintersjames900) reported

    @mac_puck @RichardBurgon @kazzaB33 Don’t ask questions. That is behind Burgon’s abilities. He has no idea and has completely simplified, foolishly, the issue. He makes out like these people have trillions just sitting in their NatWest account. He’s such a ****.

  • Chris_Read74 Chris Read (@Chris_Read74) reported

    @benrathe Drawn on an American bank. NatWest Bromley branch will need to physically post it back to the drawing bank for clearance. Emma should be able to enjoy her winnings by May 2022, absent of human error in x2 banks and the postal system.