NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (37%)
• Mobile App (32%)
• Transactions (11%)
• Login (11%)
• Transfer (11%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, Milton Keynes, Manchester, Maidstone, London, Dunfermline, and Leicester.

City	Problem Type	Report Time
Plymouth	Mobile App	9 days ago
Buckingham	Login	9 days ago
Milton Keynes	Transfer	21 days ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 4 minutes ago

  @santanderukhelp I would have gone to my bank with the information required, but it’s one of many that has been closed. With mobility problems and poor health, I cannot travel farther to another branch. Think I will be moving my finances to Natwest.

• 
  Tommy P (@TomPowell6742) reported 5 minutes ago

  @stephenpollard Tesco/NatWest comparison assumes all businesses are the same. But Rail is a natural monopoly and already depends heavily on the state. It's a question of public service versus commercial service. Rails different as passengers can't switch provider in any meaningful sense.

• 
  paul herriot (@TruthSentinel1) reported 7 minutes ago

  @Bankersbonus1 @ADavies61517 @afneil During the 2008 financial crisis, the UK government stepped in to rescue major banks including Royal Bank of Scotland, Lloyds Banking Group, Northern Rock and Bradford & Bingley. The state directly spent around £137 billion in capital injections and emergency support, while offering over £1 trillion in guarantees to stop the banking system collapsing. Most of the money was eventually recovered, but taxpayers are still estimated to have lost around £30–35 billion overall, with the biggest losses coming from the RBS/NatWest bailout. Worth remembering the next time someone says the banks “were fine”.

• 
  X Finance Bull (@Xfinancebull) reported 10 minutes ago

  🚨 THE INSTITUTIONAL PAYMENT RACE HAS SIX CLEAR FRONT-RUNNERS. 🚨 $XRP $XLM $QNT $LINK $XDC $HBAR I ranked them by something more important than attention: Who is already connected to banks, payment companies, market infrastructure and real settlement activity? 1. $XRP The strongest direct bridge-asset design. XRP can provide temporary liquidity between currencies, helping payment companies avoid keeping money trapped in accounts around the world. Ripple’s full MiCA authorisation now gives its regulated crypto services access across the European Economic Area. 2. $XLM The strongest remittance and stablecoin network. Stellar recorded $5.5 billion in stablecoin payment volume during Q1 2026. MoneyGram also continues connecting Stellar-based digital dollars with cash access, and DTC expects tokenised assets to become available on Stellar in 2027. 3. $QNT The interoperability layer. Quant’s Fusion Rollup connects 74 networks, while UK Finance is testing tokenised bank deposits with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander. 4. $LINK The institutional connection and data layer. DTCC is integrating Chainlink into its Collateral AppChain for pricing, valuation and near-real-time collateral movement, with production expected in Q4 2026. 5. $XDC The trade-finance specialist. Native USDC and CCTP V2 are live on XDC, strengthening its position for cross-border settlement, receivables and tokenised trade assets. 6. $HBAR The enterprise settlement network. Archax is already using Hedera for tokenised securities whose USDC cash flows automatically follow ownership in near real time. One moves liquidity. One connects money with people. One links banking systems. One delivers trusted data and instructions. One modernises global trade. One supports regulated enterprise assets. Institutions will not choose only one rail. They will need an entire financial stack. These six are already positioning themselves inside it.

• 
  Gabriel Sutton (@GabSutton) reported 16 minutes ago

  @WestStandWindy @MightyMillers20 He doesn’t need to do an awful lot though. Can probably transfer the operating budget into club accounts from the NatWest app on his phone from his yacht. Steve will know how to buy a player and run the football side. Head coach arriving tomorrow. He’ll have a managing director (Paul Douglas?) handling the non-football side. Facetiously, you’d say of all the things Tony Stewart has got wrong in recent years, having a holiday in May is probably the one thing he’s got right!

• 
  Chris Owen (@cwo1983) reported 18 minutes ago

  @tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.

• 
  Phony Bliar (@phoneybliar) reported 20 minutes ago

  @guinevere_86157 19% is high by historical standards, and compares favourably with other Retail Banks e.g. RBS was down at 4% before the financial crisis, and NatWest is currently 14%. The economic impact of 30% should also be considered as this is capital that can't be used to support lending.

• 
  P Crizzle (@p_crizzle) reported 20 minutes ago

  @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.

• 
  NatWest (@NatWest_Help) reported 20 minutes ago

  @SpensGraem11427 Okay Graeme - if you're not a customer with NatWest, I'm afraid we'd have to direct you back to Northern Assist for further support with this! Please try getting in touch with them via phone and they'll hopefully be able to help. - Rachel

• 
  Ian Darbyshire (@Ian_darbyshire) reported 20 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  Fred (@fred6279) reported 22 minutes ago

  @JustADayZPlayer @mountpleasants1 @NatWest_Help That message you saw was probably from either an off the shelf fingerprinting script in the Natwest website or you fell for a scam website.

• 
  M K مسٹر خان (@mehrankhan89) reported 23 minutes ago

  @_zmc_x @Revolut Any main high street bank, like NatWest, TSB, Barclays, LLoyds, HSBC etc, won’t cause you any such unexpected issues.

• 
  Therealmrschampagne💋🌈🦄🥂 (@mrsevansbouchot) reported 24 minutes ago

  Anyone banking with @NatWestGroup BEWARE. I have been the victim of a major scam and NatWest have done NOTHING about it. I’ve only been a client for 40 years. An ABSOLUTE DISGRACE. Please share. And no help from @NatWest_Help. An utter JOKE.

• 
  helimopp (@helimopp) reported 24 minutes ago

  @friend_candid @AgniTachyon @TheIshikawaRin Oh yeah it asks in so confirms when I want to buy smth on a website like steam, god bless NatWest

• 
  Tushar Motwani (@Bombay_71) reported 26 minutes ago

  @RaoSumukh the thing is this pose and everything around it feels good creatively only in that moment when India chased down England’s formidable target of 325/5 to win the 2002 NatWest Series Final at Lord's.

• 
  Magic hat 🎩 (@themagic_tophat) reported 29 minutes ago

  @BlueCityBrain Was going to do a post on it soon. I very much doubt an initial decision is still pending. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. Chancellor of the High Court absolutely blasted it. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders. A hearing on sanctions and final award should be quick too. So no excuses. Only 2 possibilities I see: 1) Final Award is coming imminently. By end of July. 2) They have it but they’re waiting for the end of the World Cup (they shouldn’t be and could open themselves up to damages) 3) City launched an appeal after the decision on liability was issued and before the hearing on Sanctions

• 
  Jim Waltzon (@wa1tz3r1) reported 29 minutes ago

  @Apple how can I tell my cards apart in Apple Pay? I have 4 @NatWest cards, all frustratingly identical. Learning the numbers is not an option, as at leat one card number will change every six months! Help me please!? There must be a better way!

• 
  WealthLog | Isa Journey (@UKWealthLog) reported 31 minutes ago

  Just moved another £3,000 into my NS&I Premium Bonds. It came from money sitting in my NatWest account that I kept dipping into whenever I needed it. I’ve now only got around £1,000 left in that account, with another £2,000 salary due tomorrow. The idea is simple: if the money isn’t sat in my current account, I’m less tempted to transfer it back and spend it. Sometimes the best financial decisions aren’t about earning a higher return-they’re about making it harder to spend. Has anyone else changed the way they organise their money to help them save more?

• 
  Sydd (@SyddRELOADED) reported 31 minutes ago

  @Fraudly_ Barclays, HSBC NatWest and Lloyds all do this why are you lying? So you’re telling me if a joint account has an overdraft a bank is going to let operations on that account continue? Some remove the OD entirely while some banks freeze the account. Stop chatting ****.

• 
  Ali Dalton (@alidalton) reported 31 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  Teds (@Tedtalks13) reported 34 minutes ago

  @travelod_Se I paid twice this morning. Online. The cardinal wouldn’t authorise me yet all the details correct as my NatWest asked me to approve permission. “ is comma still in your server “ I’m now not at the hotel because of that. and I’m waiting for combined legal counsel to account legally @WestMids_CA on protected disclosures

• 
  michelle maher (@mmaher70) reported 41 minutes ago

  Call yet again, to cut welfare when 14 million people are in poverty There was £40.5bn paid out in bonuses between May 2013 and April 2014 'NatWest, Barclays, Lloyds and Santander received more than £9 billion in interest on Bank of England reserves in 2023 – a 135% increase on the previous year' This is taxpayer's money At the same time welfare was cut by billions, and we were blamed for economic problems UK #disabilitybenefits #Burnham

• 
  Ali@Makely (@MakelyStudio) reported 43 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  SAGAR THAKKAR (@sagarthakkar189) reported 48 minutes ago

  India Daybook – Stocks in News *KEC International:* Company has received new orders worth Rs 1,180 crore. (Positive) *RBL Bank:* CARE Ratings upgraded the rating on Tier II bonds to CARE AAA/Stable from CARE AA-. (Positive) *PDS:* Company partners with Busana Apparel Group to build next-generation global apparel manufacturing and expand sourcing capabilities, scale and supply chain resilience. (Positive) *Jammu & Kashmir Bank:* Monetization of stake in PNB MetLife. (Positive) *SEAMEC:* Board approved sale of vessel “SEAMEC Gallant”. (Positive) *Ather Energy:* Additional investments of Rs 1000 cr by Hero Moto Corp. (Positive) *Textile Stocks, United Spirits:* India-UK FTA effective from today. (Positive) *Quess Corp, Teamlease:* India has prohibited the import of goods produced using forced labour. (Positive) *SG Mart:* Abu Dhabi Investment Authority bought 11.23lk shares (Positive) *Dalmia Sugar:* Company has approved development of an integrated sugar project in Tanzania through its subsidiary. (Positive) *Capacite Infraprojects:* Company has secured repeat order worth ₹482 Crore. (Positive) *LTTS:* Company has partnered with Anthropic to accelerate AI-led engineering, integrating Claude models across its proprietary platforms (Positive) *Landmark Cars:* Company has recorded highest-ever Q1 sales, with revenue rising 22.5% YoY to ₹1,733 crore, driven by strong vehicle sales growth and robust after-sales performance. (Positive) *IOL Chemicals & Pharmaceuticals:* Company's Clopidogrel Bisulfate API has received approval from China's National Medical Products Administration (NMPA), strengthening its presence in the Chinese pharmaceutical market. (Positive) *OM Infra:* Infomerics has upgraded the company's credit ratings for Rs. 718.96 crore of bank loan facilities. (Positive) *Vedanta:* Company plans to nearly triple its zinc and lead production capacity by FY31. (Positive) *Easy Trip Planners:* Company has signed MoU with the Government of Jharkhand to promote tourism digitally across the state. (Positive) *United Spirits:* Management stated that India is poised to become one of the world's largest premium alcoholic beverage markets over the next decade. (Positive) *Kirloskar Brothers:* Company's UK subsidiary has secured an order worth GBP 11.7 million from Saipem for the supply of vertical pumps and spares. (Positive) *Delhivery:* Company's wholly owned subsidiary has received RBI approval for registration as a Non-Banking Financial Company (NBFC), subject to compliance with regulatory conditions. (Positive) *Shriram Finance:* Company's Board will meet on July 24, 2026 to consider raising funds through the issuance of Non-Convertible Debentures (NCDs). (Neutral) *Axis Bank:* Company has completed the preferential issue in Axis Finance Ltd. Following the issue, its stake has reduced to 94.92%, while retaining its status as the holding company. (Neutral) *Vedanta:* Management stated that India could achieve 50% self-sufficiency in critical minerals within the next 5–10 years. (Neutral) *Manaksia Coated Metals & Industries:* Q1 FY27 Standalone Net Profit at Rs. 14.2 crore vs Rs. 14.1 crore YoY. Revenue at Rs. 262 crore vs Rs. 250 crore YoY. (Neutral) *ICICI Bank:* Board will consider a proposal to revise the overseas bond fundraising limit. (Neutral) *Jindal SAW:* Q1 FY27 Net Profit at Rs. 104 crore vs Rs. 424 crore YoY. Revenue at Rs. 4,452 crore vs Rs. 4,085 crore YoY. (Neutral) *HPCL:* India Ratings & Research has assigned an IND A1+ rating with a Stable outlook to the company's proposed Rs. 10,000 crore Commercial Paper programme. (Neutral) *Jet Freight Logistics:* Company has agreed to acquire a 45% stake in Natwest Trade & Logistics Services – FZCO for Rs. 18 crore, payable in tranches over two years. (Neutral) *Belrise Industries:* QIP opens; floor price set at ₹230.79 per share. (Neutral) *Signature Global:* Pre-sales at ₹1,970 cr vs ₹1,570 cr, up 25% QoQ. (Neutral) *HEG:* Company's TACC Unit Gets 'IND A-' Rating for Major Battery Material Project. (Neutral) *SJVN:* Company has received notices from BSE and NSE imposing fines for non-compliance with certain SEBI (LODR) Regulations, 2015. The Board has taken note of the notices and approved the company's response. (Neutral) *Texmaco Rail:* Kishor Kumar Rajgaria resigns as CFO. (Neutral) *Tata Elxsi:* Net profit at Rs 171 crore versus Rs 220 crore, Revenue at Rs 1,021 crore versus Rs 994 crore QoQ. (Neutral) *LTTS:* Net profit at Rs 357 crore versus Rs 332 crore, Revenue at Rs 2940 crore versus Rs 2858 crore QoQ. (Neutral) *NBCC:* Board approved the merger of HSCC into NBCC. (Neutral) *63 Moons Technologies:* Subsidiary Financial Technologies Singapore Pte Ltd acquired 79.58 lakh equity shares in unlisted subsidiary Ticker Ltd. (Neutral) *Sobha:* Board meeting scheduled on July 20, 2026 to consider Q1FY27 results and issuance of non-convertible debentures through private placement in one or more tranches. (Neutral) *State Bank of India:* Moody's affirmed the bank's long-term deposit rating at Baa3 and Baseline Credit Assessment at baa3 with a stable outlook. (Neutral) *Keystone Realtors:* CRISIL assigned a CRISIL AA-/Stable rating to the company's bank loan facilities and reaffirmed the CRISIL AA-/Stable rating on Rs 335 crore of non-convertible debentures. (Neutral) *Just Dial:* Irage Broking Services LLP net sold 2,87,355 shares at Rs. 765.25 per share. (Neutral) List of stocks included in the short term ASM Framework: Kalyan Jewellers, C.E. Info Systems. (Neutral) List of stocks excluded from ASM Framework: EPack Prefab, Amir Chand Jagdish Kumar (Exports) Limited. (Neutral) Circuit filter change from 20% to 10%: Just Dial Limited. (Neutral) *Utkarsh Small Finance Bank:* CARE Ratings downgraded the rating. (Negative) *Jain Resource Recycling:* Company informed about a furnace explosion at its manufacturing facility in Tamil Nadu. (Negative) *ICICI Lombard:* An arbitral tribunal directed the company to pay Rs 78 crore to an insured party along with interest at 7.5% per annum. (Negative) *IT Sector Stocks:* IBM announced weak early quarter numbers with cautious guidance. (Negative)

• 
  Srijan (@ImSrijanG) reported 49 minutes ago

  @prasannalara algorithm podunga sir. Any chance of India chasing this down? Giving Natwest Final 2002 vibes

• 
  Goodyear Blimp (@Goodyear_Blinnp) reported 49 minutes ago

  @pokemondealsuk Never had an issue with Chrome and Natwest debit cards

• 
  DJ-🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DJUK61212471) reported 50 minutes ago

  Anyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!

• 
  Pizza factory (@Pizzafacto90385) reported 52 minutes ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  Its only me (@djhx66) reported 54 minutes ago

  What is this glitch with internet banking ? When will it be sorted, I sent money today, recipients bank told them I requested it back, app now I have to wait five days for the funds to be returned .. when will it be safe to try again!!! #revolut #natwest #bankinkUk

• 
  Hector McNeil (@Hector_McNeil) reported 59 minutes ago

  @stephenpollard Think you made a big error here. NatWest got bailed out in the financial crisis so think that is a counter to your argument without the state it wouldnt exist and shareholders would have got nothing. Also industries like rail and water just can’t be made competitive. I can’t get Scot’s rail when I want to get a train in london or use Thames water in Leeds cos I don’t want to use Yorkshire water. I am 100% capitalist and set up multiple companies from scratch and employed a bunch of people but it doesn’t work for everything. Also the best rail companies in the world are state owned and many state owned foreign companies bought up many of the companies thatcher sold off. So that makes no sense anyway