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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (26%)
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Transactions (21%)
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Mobile App (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Southwark, Bristol and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login | |
| Great Malvern |
Website | |
| Leicester |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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9Code Consultancy
(@9codeconsults) reported
@ohmydoshUK 2/2 being able to cash out to Revolut accounts, gave them a Natwest account and they stated they had paid it out. This was over 11 days ago, I open a ticket and they stated 'BACs Transfers can take 2-3 working days' have they done the math on that? @ohmydoshUK sort it out.
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Chris Haywood
(@EasyNow_) reported
That NatWest chat bot Cora is a ******* piece of dogshit and I don't get why you can't just put me through to a ******* human first ******* time of asking. AI is ******* useless when it comes to customer service and yet we still insist on using them. **** off you ******* *****
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Michael Jenkins
(@MJenkins88) reported
Think "Sign in with Google" but "Sign in with NatWest". This is similar to what some US banks tried to do with their Authentify service last year which allows other companies to utilise the trust consumers have and the checks that banks carry out.
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Siobhan McIntyre
(@SiobhanMcIntyre) reported
@NatWest_Help @BarclaysUK help!! I’ve lost my Barclays Bank card and I’m Sri Lanka and now my NatWest in Thailand; please help as I have no access to cash now 🥺
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Natalie Lee
(@NatalieLee17) reported
@NatWest_Help @dhale85 Did anybody get a solution to this NatWest problem?
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James Wharton
(@JamesWh47338550) reported
@veetmaya @lucylocket1700 @LadyPowys Nationwide, Natwest was where the original problem was at.
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PRATT🧂💎🥤🐬
(@PRATT28508897) reported
Malwarebytes is giving its existing customers a complimentary subscription to its premium service, Malwarebytes Premium, for the remainder of the year. This offer is available to all customers who have an active NatWest account.
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John W
(@malew51) reported
@IainKewley @GefMongooseIOM Not new problem: Years ago my NatWest credit card, ironically supplied by IOM Bank, was cancelled by them after a period of disuse. I asked to renew the card and, despite my decades of faultless custom, they refused as not UK resident. Fortunately I had another bank's card.
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christine anne title
(@christinetitley) reported
@natwest i recently had to complete an ID confirmation on line. Just saying , i cannot see anything without my glasses on so found it impossible to complete the photo section ! Maybe adjust the system ?
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Simon Middlemiss (he/him)
(@SimonMiddlemiss) reported
@NatWest_Help signing up for NatWest Premier Black app. Paste is disabled on the 'confirm password' box so I can't use a PW manager with long random PWs. I have to use shorter, less secure ones I need to remember. It's also an accessibility issue. #dontfuckwithpaste
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Toni Moore
(@Toni0307) reported
Hi I belong to the NatWest premier black and I am disgusted with the service trying to get through to someone and being hung up on, then having to wait another half hour till I get through to someone else, after having a meeting with our manager 6 weeks ago +not hearing anything
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Natalie ❤️
(@NatalieBarfoot) reported
@NatWest_Help The issue is I keep getting emails from this address but I’m not a NatWest customer so wanted to double check
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Mark Burgess
(@MarkBurgess10) reported
@NatWest_Help I'm waiting for a refund on my account in interst charges, it will be two weeks this coming Tuesday that you sanctioned it but no-one at natwest can tell me why it's not hot my account yet when I've been told it should be 3 working days.....sick of this now!
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soobin fabulous leader
(@kkhlver) reported
help i deleted my natwest pin
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r(hi)annon
(@Holy_Yeezuz) reported
@SumUp do you have problems accepting NatWest cards? Three declined already this morning. Ta
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9Code Consultancy
(@9codeconsults) reported
@ohmydoshUK 2/2 Revolut or Monzo banks, so I gave them a Natwest account, apparently cashout takes 2-3 working days. This was the 3rd, it is now the 11th with zero pending payments into my bank
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Harry🌹
(@Harry_W25) reported
@makingafire The NatWest advert that features it has quite literally broken me
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jon davidson
(@davidson_jon) reported
@CumberlandBS thanks for wasting our morning when you say Friday at 09.00 that’s the time not Thursday for my daughters mortgage discussion, we shelved plans for today thanks a lot. Halifax and NatWest are happy to help, your service is appalling.
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Jim Irvin
(@jimirvinuk) reported
NatWest's ring back service just rang back and put me on hold!
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ティ
(@Divadellarte) reported
@NatWest_Help I am trying to apply for a new product, but the system is saying "We have noticed you are an existing customer". To my knowledge, I haven't had a NatWest account for years. 1/2
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Zack Dean
(@ZackDean7) reported
@NatWest_Help Hello there. I've finished an application to switch my current account to Natwest. Today i received an email saying i have mail in my mailbox and that i can access it via the app or online. I can't login to the service since i don't have a customer number etc.
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Brent Truell
(@rbtii) reported
@betangel The only thing I am still using it for daily is making sure I land at the right website when I already know where i'm going. They are my default search engine so I still have the habit of typing in 'natwest' and click rather than risk a typo when browsing directly to a URL.
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tracey
(@157Tracey) reported
@NatWest_Help Natwest refusing to help after money missing from my account. We tried to set up a dispute claim. They have emailed on do not reply email saying a case as not been set up because our details are wrong. The case was made at a Natwest Branch with assistance of staff.
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Alan Shepherd
(@AlanShe39803412) reported
@NatWest_Help Today my 18year old daughter tried completing her child trust fund to be released. The site kept saying errors. got to the point where to transfer the money and system said unable to VERIFY her NATWEST bank account- HOW CAN IT NOT RECOGNISE its own account????
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Smithy
(@louisesmith510) reported
Home insurance with @natwest is an absolute disgrace. £450 excess & they can't send anyone out to dry out and assess a bathroom for 2 weeks and then potentially another 4 weeks after that before any works can begin. Utterly useless and no help when you need them #natwestinsurance
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Alexandra Maddocks
(@AAHJR) reported
@NatWest_Help nearly 3 weeks now I have been trying to register a POA. Your smart forms don’t work. It’s impossible to speak to anyone and the webchat is useless. My local branch has closed down. This is shameful service NatWest. A great lesson to never bank with you.
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✨✨
(@Tish_Tasticxx) reported
NatWest can **** off for all I care ******* ****, useless bank!
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BaronMerah
(@BaronMerah) reported
@NatWest_Int Such a joke. Ask Cora is a nightmare. Which bank relies on a debit card for online transactions, can forget to send one to its customer? WHICH bank that disabled your account 2Xs after verification of details? NATWEST International.
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Lex Coulton
(@writerlex) reported
@Barclaycard hallo - my husband paid off his Barclaycard balance on 27/3 but the balance does not reflect. The payment left his Natwest account on the same day, but we can't get through to your phone line as it keeps dropping the call. Help!
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Mrs Spoon
(@ChadwickCheri) reported
from
Swindon, England
@TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.