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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (62%)
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Login (15%)
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Website (12%)
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Transactions (7%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Bristol, Llanelli, Thame, Enfield Town, Islington, Golders Green, Glasgow, Poulton-le-Fylde, Swindon, Bath, Halifax, Sale, London, Shrewsbury and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Website | |
| Llanelli |
Mobile App | |
| Thame |
Login | |
| Enfield Town |
Login | |
| Islington |
Withdrawals | |
| Golders Green |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Ⓥ∞🧠Ⓐ⟭⟬🔮
(@AutisticGuide) reported
I am so hungry - **** Natwest for their ableist cruelty! 😣
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𝑲𝑰𝑬𝑹𝑨𝑵
(@itskieranrhodes) reported
I am blown away by the service that I have just received… and I thought I was more mind blown by the fact that one of @NatWest_Help customer advisors advised me to apply for a £2,500 loan. I was just contacted by NatWest’s complaints department… read that again. “Complaints…
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Philip Wright
(@Wrighty2902) reported
@leeroypatel @mattjware They changed it to stop batters being 5 yards down the pitch before the bowler bowled. That always seemed to happen in old B&H/NatWest games. I think the umpires should have the discretion to decide whether the batter is "cheating" or not and therefore whether out or dead ball.
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TimDYo
(@TimDYo) reported
@NatWest_Help Can you pass on feedback so NatWest can avoid this happening in future? I hate to think how many businesses were not getting sales and money due to this issue.
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#SheKissedMyGooch
(@Influential_guy) reported
From when a global bank lime HSBC had to down size… the NatWest had to close their second branch(not even sure why they opened two in brixton after closing the Stockwell branch)
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The Platonic Form of Liz Truss
(@alpartmalctuck) reported
Why ******** is @NickFerrariLBC @LBC angry that new fathers can now get a years paternity leave with NatWest upon becoming a father? What ******** is wrong with that?
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北京包养天津包养石家庄包养长春包养吉林包养沈阳包养哈尔滨包养大连包养唐山包养邯郸包养保定包养学生
(@NormanB47489009) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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Mark
(@MJBernie17) reported
@NatWest_Help Not good enough. You still haven’t addressed why your messaging has failed. And you should have enough cover for busy periods. Your bosses are making you blame a NatWest problem on customer demand. Please respond with constructive support not pre-programmed blandishments
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Bertieburtenshaw
(@Bertieburtensh1) reported
@NatWest_Help if authorisation is down why nothing on NatWest website would help
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Lauren Grice
(@lgrice6) reported
@NatWest_Help wow NatWest. 1 hour and 40 mins later and still on hold. 😳 And your reoccurring customer service announcement that you’re receiving a high level of calls and wait time is 20 minutes is really helpful. 👌
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Jenny Lewis
(@BunnyLadyofKent) reported
@NatWest_Help How can I contact NatWest without having to go through the automated chat bot? I'm tired of having to write out my issue 4 times because it doesn't understand it and then typing back and forth what could be easier if I could put all the details in one message.
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Helsbels 🏴 🇬🇧 🇺🇦
(@hihings) reported
from
Bordon, England
when I was with NatWest I could always get onto their app. With @HalifaxBank I can't. Too many branches closed and I need to access my account
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𝑲𝑰𝑬𝑹𝑨𝑵
(@itskieranrhodes) reported
with? I came to @NatWest_Help for support and I got NOTHING. Surely it shouldn’t be standard procedure to point customers who are struggling financially to apply for a loan. I am appalled by the service I’ve been provided and will be taking this further. @financialombuds #NatWest
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Hannah Burchell
(@Hannahburchell2) reported
@geo_353356 I’ve had no issues with this with NatWest - although I can’t change banks I’ve been able to get a new fix with them and continued CTL with no questions asked. Have remortgaged with them twice since the scandal blew up.
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Easy Money
(@Easymoneydays) reported
I've been doing a lot of money management in September including setting up a new bank account with @Zopa as NatWest were really letting me down with interest rates.
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Books Covered by Stuart Bache
(@BooksCovered) reported
@BruceReuters @mrjamesob Currently in the process of remortgaging with NatWest (new customer). The rates are already £600 higher than we currently pay with Virgin but it’s the best offer, if we have to stick with Virgin it will be much higher.
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CPUK
(@ComicPrintingUK) reported
@AndyPalmer As long as nursery don’t start charging in euros and NatWest honour the fixed mortgage rate this very much a problem for future CPUK.
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Books Covered by Stuart Bache
(@BooksCovered) reported
@BruceReuters @mrjamesob Currently in the process of remortgaging with NatWest (new customer). The rates are already £600 higher than we currently pay with a Virgin but it’s the best offer, if we have to stick with Virgin it will be much higher.
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Matt Driver
(@MattDriverMD) reported
But what if the mother is a higher earner not working for NatWest? Stupid Mike thinking that the man is always the higher earner #jeremyvine
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Claire Mann
(@CMarie363) reported
@NatWest_Help submitted remortgage application begining of June. Finally got an offer end of August, current terms run out on Saturday when payments go up by £170 due to variable rate. Today I find out Natwest have not even sent offer to solicitor, which we had 5 weeks ago. Help!
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Austin Mawbey
(@MawbeyAustin) reported
@LBC nick I think it’s a great thing what NatWest is doing I think a year is abit much tho but women do need the support the first let’s say 3-4 months
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Alexander
(@OrderOfTheDitch) reported
@BigMarkyB @staylorish @KennyFarq NatWest (formerly RBS) have said they would relocate their HQ to London. BAE would move their shipbuilding outside Scotland. For some companies Scotland’s market would be too small to service if the trading situation was different from how it is now.
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SG
(@seb_g97) reported
Switched from NatWest to Santander the other day and trying to change my card for ACS but it won’t work anyone know how to fix this?
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#ExeterHour
(@Exeter_Hour) reported
@NatWest_Help @northernsoul54 All NatWest customers have this. Don’t ask for DM’s just sort the issue out!
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Not Razza Hill
(@captaindumbass_) reported
After I got Monzo I realised how **** NatWest online and mobile banking really is.
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Kye
(@TheHobbitKye) reported
@Betfair seems to be error with a payment not going into my account. Keeps saying it’s stuck in pending due to NatWest glitching last night
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Scott
(@scottychops) reported
@BarclaysUKHelp Hi, I contacted customer service and closed my current account & ISA on the 22/09 but the funds haven’t been transferred to my NatWest account. The app isn’t allowing me to log on anymore, and can no longer access online banking either. Can you help please?
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Ⓥ∞🧠Ⓐ⟭⟬🔮
(@AutisticGuide) reported
I need a lot of **** and beer and cuddles and money and I have a microscopic amount of ****, have money but can't access it because Natwest is worse than Hitler, and no beer, and no cuddles.
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Ⓥ∞🧠Ⓐ⟭⟬🔮
(@AutisticGuide) reported
Don't get a Natwest account if you're disabled - their policies are ableist, erasing, and cruel, as are their staff. They lie about dispatch times for new cards. They lie about helping you with various banking issues and just send you on a Merry Go Round of abject frustration.