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NatWest

NatWest down? Current status and problems

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 30% Login (30%)
  • 28% Website (28%)
  • 21% Transactions (21%)
  • 15% Mobile App (15%)
  • 4% Transfer (4%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, and Paignton.

CityProblem TypeReport Time
Westminster Abbey Website 2 days ago
Chard Mobile App 3 days ago
Chard Mobile App 3 days ago
Reading Login 4 days ago
Bromley Login 4 days ago
Islington Login 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sweet_sam09
    sweet_sam09 (@sweet_sam09) reported

    @yorkshirebank @VirginMoney As a customer off 27 years.. I have now moved to natwest as its the only bank really that's left open to me locally as your branch has now closed and alot off vulnerable people don't use online banking. What a shame. Goodbye.

  • ca_jigarzaveri
    Jigar Zaveri🎗 (@ca_jigarzaveri) reported

    This #LordsTest goes down in history almost at par with Natwest win.

  • RamboDutchPug
    ʀᴀᴍʙᴏ (@RamboDutchPug) reported

    Any other companies in the EU which businessaccount have been closed by the NatWest bank and can’t have access to their money?

  • theFinnishSisu
    @theFinnishSisu (@theFinnishSisu) reported

    @DereckCoatney Bro, in 2000 I was working for Natwest/RBS…my buddy was, and is still working for Steve Cohen…he told me Dow 34k projection in 20 years… he’s expecting a 50-70% drop by 2022… Then Dow 100k… Buckle up…

  • DickSocrates
    **** Ó Sócrátes (@DickSocrates) reported

    Natwest accepts the council tax bill as proof of address. System rejected it, "this document is not an accepted document" IT IS LITERALLY THE THING YOU ASKED FOR. So much for online application, which will now enter day 3 because of how **** their system is.

  • RedRock_84
    Jennifer (@RedRock_84) reported

    @leonagraham Halifax are terrible. I moved over to Natwest a few years back because I couldn't put up with them anymore

  • nimyazdani
    Nim $VXV (@nimyazdani) reported

    Text message from #Natwest blocking a crypto payment and telling me it’s “to keep your money safe and secure” Go **** yourselves and your 0% interest rates.

  • suz__97
    Suz (@suz__97) reported

    oh piss off NatWest’s new feature telling me most expenses this month has been on just eat, **** OFF

  • MortgageStrat
    Mortgage Strategy (@MortgageStrat) reported

    NatWest cuts five-year fix to 0.99%

  • nathanrunner77
    NR (@nathanrunner77) reported

    @NatWest_Help I have a new credit card. It did make me think whether or not NatWest will make their cards out of something other than a plastic that just contributes to the environmental junk problem. Industry wide it must be a big problem.

  • findingoreo
    Georgia Rose (@findingoreo) reported

    4 weeks later and I still don’t have access to my own money because Natwest have shut down my account !!!

  • JulianL62296023
    Julian Lewis (@JulianL62296023) reported

    Has anyone had problems with @Natwest breaching data protection by sending personal information to a business address they did this for my 92 year old father who is now locked out of his account BEWARE

  • MacyYoussef
    macy (@MacyYoussef) reported

    @NatWestBusiness Natwest Is so terrible that their complaint department needs to be filed a complaint against 12 days , no response no update, try to call no one answers . The most outrageous, unprofessional bank

  • sallyacb275
    SallyB McGlone (@sallyacb275) reported

    @kejamieson_ @snaprep I left HSBC in 2009 , they were useless, I was on £49K and had a crappy Griffin Saver type account, so moved to NatWest. Opposite problem now, charged huge amounts for OD facility and have pittance of a war pension. The digital assistant thing (Cora) is useless too.

  • galese
    Steve McCann✊Never vote Tory (@galese) reported

    @Joealle83391495 £1800 pa in 1974 with Natwest Bank. I left after 10 months and joined the Civil Service where I started at £2500 as a Clerical Officer.

  • ColmGMul
    Colm Mulhern (@ColmGMul) reported

    @NatWest_Help I can’t access bankline. The NatWest website says it’s running normally. I have tried to call bankline twice and both times I’ve been hung up on before speaking to someone. Will this be resolved soon? You should update your website too!

  • ozgurtohumcu
    Ozgur Tohumcu (@ozgurtohumcu) reported

    @NatWest_Help Thanks for coming back. I could not b/c I was told it was an international payment. I have to send the payment today and the rep was really not helpful and did not really try to solve the problem. I will have to send through natwest which will charge insane currency exchange fees

  • Josh999B
    Joshua (@Josh999B) reported

    @ft_content They should bring the focus back to the customer. I have friends and clients that have moved millions in gbp over to Revolut because service and application are at the forefront of the business. Hence why they have now overtaken NatWest.

  • nimyazdani
    Nim $VXV (@nimyazdani) reported

    @n8ure_boy @NatWestGroup Thanks. Did look into Monzo a while back. Maybe need to have another look now. NatWest are so inconsistent. Some bank transfers are fine then randomly they’ll block it. I should probably spend all my money on lottery tickets - they’ll be ok with that no doubt

  • Ali_Givenchy
    Ali (@Ali_Givenchy) reported

    @NatWest_Help Like I said I don't want my salary to cover the overdraft, honestly fed up with the level of support from NatWest.

  • chelseawinchurc
    chelsea winchurch (@chelseawinchurc) reported

    @NatWest_Help But what time scale are we looking at we have already gone 36hrs with no contact and no update . As previously stated I’m not in great health to take on more worry . I have bills to pay ans children to feed . Find this very unfair of natwest and feel extremely let down

  • colincidence
    real C Surname impostor (@colincidence) reported

    @glowypanda allow some margin of error because I'm not putting the songs on right now but: Roses in Hospital title refrain - lower voice is Sean Natwest chorus - lower voice again Australia "australiaaooo-ooo" countermelody (higher) I THINK maybe Neil Hannon is a good comparison. or me tbh

  • OwenH__Twitch
    OwenH__ (@OwenH__Twitch) reported

    @Ampleist I’m ******* livid, NatWest ain’t doing **** unless I get hold of Microsoft, but how ******** am I gonna get hold of Microsoft IF I DONT HAVE AN ACCOUNT?!?!?

  • LondonRealTV
    London Real (@LondonRealTV) reported

    Does anyone else believe that NatWest bank @NatWestGroup has the worst customer service for business? @NatWestBusiness Time to end this banking monopoly.

  • ConceptWin
    Alex Macey (@ConceptWin) reported

    @GamCare @GambleAware Hey. I’ve had an update directly from NatWest about your training. Because you’ve ignored me and others about it for some reason. I’ll be reviewing how this alleged training worked for me soon, as a previous customer of the bank. Be warned, it’s not pretty.

  • ozgurtohumcu
    Ozgur Tohumcu (@ozgurtohumcu) reported

    @NatWest_Int @NatWest_Help when will your natwest international ibanking web services will be up and running? The whole website is down and I am unable to make any transactions. The sevice reps were particularly unhelpful over the phone.

  • NCoT_Tech
    ☀️James☕🥵🔥 (@NCoT_Tech) reported

    Hey @withplum and @NatWest_Help I'm trying to relink my accounts using my phone, but whenver the Plum app redirects me to the Natwest app for authorisation all I get is a white screen. Have rebooted phone and reinstalled Natwest app, still doesn't work. Help?

  • Auroken
    Sirus (@Auroken) reported

    @santanderukhelp I think it's related to Sky, I tried using my phones browser and data connection which is on network three and could access the login for Santander and Natwest (both we are having issues with) so I'm inclined to think Sky maybe the issue.

  • jammiejam93
    Jamie (@jammiejam93) reported

    @knobalob @santanderukhelp I have no problems with Natwest. They do daily updates at 2:00am for 30 mins and then that’s it. Never had a problem.

  • Auroken
    Sirus (@Auroken) reported

    I should note this issue only affects Natwest and Santander nether site loads for me on Firefox/Chrome without me using a VPN (though wd could access Natwest via the android Mobile banking app) not that we bank elsewhere but I tested other banks which had no issues getting to