NatWest status: access issues and outage reports
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Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Website (37%)
- Mobile App (32%)
- Transactions (11%)
- Login (11%)
- Transfer (11%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, Milton Keynes, Manchester, Maidstone, London, Dunfermline, and Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Mobile App | 8 days ago |
|
Buckingham
|
Login | 8 days ago |
|
Milton Keynes
|
Transfer | 21 days ago |
|
Manchester
|
Website | 2 months ago |
|
Maidstone
|
Website | 2 months ago |
|
London
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Ali@Makely (@MakelyStudio) reportedI've designed products used by 50M+ people across Sky, Virgin Media, NatWest and Citibank. AI didn't make that experience less valuable. it made the gap between good judgment and no judgment impossible to ignore. here's what's actually changed in 2026...
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That ginger guy (@Jhinchliffe07) reported@DanNeidle Yeah i set up a stocks and shares isa with natwest in November and my return so far is 9.17% since Nov, Set it up as I'm self employed and didn't have a pension pushing 40 so thought I'd have something just incase i needed to access the cash but also long term invest
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gary bond (@gaybo83) reported@PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly
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el деньги (@CokenOlivesV3) reported@_dobbsey And those working for NatWest in their shittier branches… as I experienced today when I heard a staff member practically yelling somebody’s address.
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ryhn24.bsky.social 🦋 #freePalestine🇵🇸✊🫂🕊️🌅 (@rins2pworth) reported👍 people should have defunded all big 6 since 2008 Barclays HSBC RBS Lloyds NatWest can't think of the 6th one Coop best only bank not investing in arms and abuse of human rights Halifax Maybe nationwide though they pulled dodgy ****
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DJ-🏴 (@DJUK61212471) reportedAnyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!
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Joanne Fowler (@jofowler38) reported@birdman2 This post promotes a known scam using AI deepfakes of Emily Maitlis and NatWest CEO Paul Thwaite to advertise the fake Garlenix trading app. The linked site is part of an affiliate fraud scheme that tricks users into depositing money on bogus investment platforms. Please do your own due diligence. Reported as spam and deceptive content.
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Magic hat 🎩 (@themagic_tophat) reported𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.
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puristini (@jurisdoctrine) reportedEmails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.
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NoOrdinaryFamily (@BooksFromNOF) reportedDon't you just love it when your @NatWest account gets locked for a second time in a week and you can't access your money? The second I get back to the UK, that account is getting binned. ******* useless.
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UrbanKoala666 (@JamieCurzon1) reported@NatWestBusiness @NatWest_Help Dear Natwest, I would like to take this opportunity to say that your in-branch service for business customers is diabolical. Some of us cannot afford to wait for an hour to be served cash. Why can't there be a business queue and a personal queue?!
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Joe Smith (@IzriteAD) reported@peterjukes This was literally 3 years ago, the article states the short position was held since the spring of 2023 before the announcement that coutts closed his account. If Farage got the letter in June 2023 but they were already shorting NatWest, then this will be a non-issue.
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Palash (@ABiggerSpalash) reportedwtf i never noticed rajeev shukla was there at the natwest final too 😭
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geekgoddess (@geekgoddess2024) reportedI was in a union at NatWest and honestly they seemed more interested in protecting the company relationship than representing ordinary staff. So spare me the lecture that unions automatically speak for all working people.
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Maurice Andrews (@maurice_an63983) reported@Neccccy No because he at the moment doesn't support HBOS Lloyds Banking Group Barclays RBS Natwest Unicredit Private Equity Vulture Funds serious criminal activities fraud forgery perjury false declaration to courts
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Mando (@AcFanatic2020) reported@johntierney73 @NnatMmac @NatWest NatWest are still **** like this
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jackduk (@jackduk1) reported@DebtFreeBy30UK I'm no expert, but it might make sense to pay minimum on your cards, throw everything at Monzo, then MBNA, Barclays then NatWest. Don't bother investing with this much debt. Squeeze some out of your weekly spend, even 30 quid a week will help. Move debt around to 0% early.
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Sydd (@SyddRELOADED) reported@Fraudly_ Barclays, HSBC NatWest and Lloyds all do this why are you lying? So you’re telling me if a joint account has an overdraft a bank is going to let operations on that account continue? Some remove the OD entirely while some banks freeze the account. Stop chatting ****.
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Joseph Benjamin (@TheEcomLad) reported@FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.
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Teds (@Tedtalks13) reported@travelod_Se I paid twice this morning. Online. The cardinal wouldn’t authorise me yet all the details correct as my NatWest asked me to approve permission. “ is comma still in your server “ I’m now not at the hotel because of that. and I’m waiting for combined legal counsel to account legally @WestMids_CA on protected disclosures
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Sam Hosier (@AutoInfatuation) reportedAs of 1st June I am going back to being solely self employed and will need a new business account as a Sole Trader. Given up with having a physical branch to go to as we literally only have a HSBC and a NatWest left in my town now 🙃 Have had both a Monzo and Lloyds LTD Company Business accounts before and have a Monzo personal account I quite like. I keep being told Revolut Business is really good now they have their banking license? Most of my payments will be made via BACs either way, only need access for myself and also needs to be able to link up to Xero. What Bank does everyone suggest to go with or even avoid?
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Phony Bliar (@phoneybliar) reported@guinevere_86157 19% is high by historical standards, and compares favourably with other Retail Banks e.g. RBS was down at 4% before the financial crisis, and NatWest is currently 14%. The economic impact of 30% should also be considered as this is capital that can't be used to support lending.
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Jim Waltzon (@wa1tz3r1) reported@Apple how can I tell my cards apart in Apple Pay? I have 4 @NatWest cards, all frustratingly identical. Learning the numbers is not an option, as at leat one card number will change every six months! Help me please!? There must be a better way!
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IrrationalSloth (@IrrationalSloth) reported@DaveCrypto101 @pokemondealsuk Natwest provide virtual cards and i had no issues, though ive not used their virtual cards
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Maurice Andrews (@maurice_an63983) reported@trussliz Liz Does that include fighting the corrupt fraudulent disease ridden HBOS Lloyds Banking Group RBS Natwest Unicredit Barclays also their legal support UK government?
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C B Campbel (@Tw0pAcPr0) reported@NatWest_Help dear natwest bot, your phone app has an issue. Unfortunately it doesn't know how many hours in a daily reset. Ive want to move funds but it keeps telling ive reached my daily amount. I moved money Sunday its now Tuesday.
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Ed MacNaughton (@EdMacnaughton) reportedNearly 24 hours since I called your automated service for a call back. Clearly need to review our accounts with NatWest.
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AbolishHolyrood (@exilejock) reported@SigniusNetworks @PippaCrerar @Annaisaac Except he did meet the criteria. NatWest CEO Alison Rose had to resign due to her serious error after discussing Ferage's bank details with the BBC. The NatWest will have learned their lesson.
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Alison (@norallie) reported@Nora11447402 @bmstewart2004 I hope it ends up a quick and painless experience. My bank was NatWest btw. Very good service from them and they understood my issue straight away. They even backdated it to my cancellation date when the first unauthorized debit resulted in my receiving the product.
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JoeRoot𓃵 (@NO_1TestBatter) reported@temporary_sw6y Right taking down this post bcz i checked from Espn & it hasn’t mentioned it as bilateral but as Natwest series so got confused.