NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Transactions (23%)
• Website (21%)
• Login (21%)
• Mobile App (19%)
• Withdrawals (9%)
• Transfer (7%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, and Bromley.

City	Problem Type	Report Time
Whitefield	Website	2 days ago
London	Transfer	4 days ago
Birmingham	Website	11 days ago
Salford	Login	11 days ago
St Albans	Mobile App	11 days ago
Bristol	Website	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Nakamoto (@RobinNakamoto) reported 6 minutes ago

  @rich_rdctd Sounds like a pretty good reason to tell Natwest to go **** themselves.

• 
  Izzy🛎 (@bell_necessary) reported 6 minutes ago

  @NatWest_Help @LifeOnSkaro Verse 2 The bankers tried, but not very hard, the customer lost their mind not their card. When venting on X, they shared their dismay, but Natwest made fun; now what do you say? 🤨

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 9 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Joshua Smith (@JoshuaSmit3538) reported 10 minutes ago

  @TNLUK I still can't add my card. I have a new card I believe your system blocked it I don't think NatWest will block it for no reason

• 
  Jijingi u Ter (@jijingiUter) reported 14 minutes ago

  @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

• 
  Chaipeelo (@YFSat7pm) reported 14 minutes ago

  @ChineseEmbinUK British students get special treatment in China, but once Chinese students leave the UK, they can’t get their own money back from @NatWestGroup, NatWest is basically an international banking scammer. Shouldn’t the Chinese Embassy in UK help Chinese students? #scammer #bank

• 
  Geoff IX (@geofftheninth) reported 17 minutes ago

  @Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.

• 
  Jurgen Himself 😆 (@Jurgans_Army) reported 19 minutes ago

  @NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!

• 
  TJ (@FreeSpiritTJ) reported 20 minutes ago

  @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

• 
  Kyle (@Kyles_Page) reported 21 minutes ago

  Just so all you little guys with the big accounts know, Man Utd ain’t losing today. And you can take that to NatWest/First Direct whatever bank you choose that offers a competitive interest rate on personal ISAs up to £20k limit per customer

• 
  Omkar_ (@_balancing_act_) reported 21 minutes ago

  There should be more of triangular & quadrangular T20 series in the ICC FTP. That will give associates more opportunities against top teams. Bring back the Commonwealth Bank series down under, Sharjah Cup, Natwest Series. Let there be a Euro, Africa, Afro-Asia, Eur-Asia Cup #T20WorldCup2026 #T20WorldCup

• 
  Craig Duncan (@Fludded) reported 22 minutes ago

  @RupertLowe10 @ShapoMelon @Asmongold I gave up on him when he abandoned all those people he promised to help who had been Debanked. He got his NatWest payoff. Shut down the website. And never mentioned it again.

• 
  Robyn Tomos (@TomosRobyn) reported 25 minutes ago

  Any fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔

• 
  Joe Easton (@marketsjoe) reported 30 minutes ago

  Biggest market value losses on FTSE 100 this year: Unilever down £13.9 billion Reckitt Benckiser down £10.3 billion Barclays down £6.2 billion RELX down £6.0 billion Experian down £5.0 billion Compass down £4.6 billion NatWest down £4.2 billion Imperial Brands down £3.6 billion 3i down £3.4 billion British American Tobacco down £3.1 billion

• 
  AUDS 🇨🇩 (@stackscobain) reported 30 minutes ago

  NatWest done bits with this new pots feature in this recent app upgrade 🥲👏🏾. They still have a few tweaks they gotta make (setting up standing orders and renaming pots without having to close them) but they have a customer for life in me I fear 🥲🥲🥲.

• 
  Vermouth (@vermoutharc) reported 37 minutes ago

  UK summons emergency meeting with CEOs of 5 major banks (Barclays, HSBC, Lloyds, NatWest, Santander) on Wednesday. Meeting aims to address economic risks from Middle East tensions, support customers, and discuss banking sector reforms.

• 
  🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported 41 minutes ago

  @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

• 
  Sally Bell (@dipsiesmum) reported 43 minutes ago

  @NatWestBusiness How is anyone supposed to sell a business when the new owner has been “denied” access to the business accounts due to NatWest’s inability to sort out a bank mandate. Access was requested a fortnight ago.

• 
  re (@re500v) reported 47 minutes ago

  @NicholasGuyatt Was actually In at the time block rock owned ex NatWest towers which had an American dorm for foreign students. Had shops selling American candy. Our resto was in there. Cost approx 500£/wk in 05. We also worked with Hoxton urban lodge who had rooms starting at 29£

• 
  Tez Donegan (@wvrlfc_tez) reported 49 minutes ago

  @NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said

• 
  BANG!³ (@Str8Buckets_) reported 49 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  Erin 🍉 (@anon_alice_) reported 51 minutes ago

  @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx

• 
  To be someone (@Casuallife80s) reported 52 minutes ago

  @NatWest_Help I have been trying for 2 weeks to get some certificates of interest for an old NatWest account I held with you , why are you impossible to contact !!! I don’t hold account with you now , I need this urgently can you tell me how I can get this 😡

• 
  mind your own business (@Ankit20035) reported 52 minutes ago

  @NatWest_Help the service at Natwest is utter garbage and dreadful

• 
  Di Beirne (@ScattyCat) reported 53 minutes ago

  @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

• 
  Dan Lee (@MCFCDANLEE) reported 56 minutes ago

  @MartinSLewis I have Natwest black rewards account. I get travel insurance , phone insurance, breakdown cover ,free airport lounge access and £10 back each month. Comes in handy as I fly at least twice a month. It costs me £32 per month.

• 
  Surinder (@SurinderRehal) reported 57 minutes ago

  @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts

• 
  NatWest (@NatWest_Help) reported 57 minutes ago

  @Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in

• 
  Alicia (@Aliciasdnud) reported 58 minutes ago

  @NatWest_Help hi I placed a switch to HSBC from NatWest and I want to cancel. HSBC have been no help. Can you please reject the switch request please I don’t want to switch to them anymore

• 
  Matty 🇺🇦 (@mattywop89) reported 58 minutes ago

  @Jimomthytimbers @disclosetv Intimidation rose in 2024 50% mostly online, awful & addressed with new laws. No evidence of systemic blackmail to your door. Farage got NatWest apology & settlement, &Truss resigned after market reaction. BoE stabilized by buying bonds, not a coup. City influential but regulated