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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Mobile App (20%)
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Transactions (15%)
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Transfer (3%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester, Southminster, Castletown and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Mobile App | |
| City of London |
Mobile App | |
| Brentwood |
Website | |
| Basildon |
Transfer | |
| Hexham |
Mobile App | |
| Barrow in Furness |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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𝕂𝕒𝕥𝕖✨
(@Lakey612) reported
Hate NatWest with a passion. The most unhelpful company.. still waiting for a call from them about my missing accounts and nobody seems to want to help. Starting to think they’ve been hacked and trying to cover it up.
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Gareth Lester
(@TheGStandard) reported
@ThreeUKSupport Manual via the app, but three times now it's been paid, authorised via the natwest app, and within an hour been reversed and showing as unpaid again. Also tried via the website with the same result 🤷🏼
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Reiswekker
(@Reiswekker1) reported
@dgwbirch Natwest can’t help that their logo is misused. Destination back has accepted a fraudster as a client and will hold the illegally earned funds, so they are in a position to do something. The ISP? Nope. You? Certainly, why would you click on links? 😌
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John Lawrence
(@sparklehorse197) reported
@NatWest_Help I switched to #natwest just over two weeks ago. I'm now waiting for my third card to be issued, due to fraudulent activity on my previous two cards. In 25 yrs banking with the Halifax, I've never had any issues, not one! Anyone else thinking about switching.. don't
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Sir Barclay Notatorytosser
(@BarclayHebbron) reported
Thank you NatWest mortgage advert for earworming me with that bloody awful Mariah Carey screech fest!
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Si Webster
(@Webby285) reported
@NatWest_Help Please supply me with your complaints process for the Fraud team. They are a disgrace and will end my time with Natwest after 35 years. Left with no access to any money , card or account, with little to no explanation for 5 days now. Absolute joke
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Daisy Shylass
(@DaisyShylass) reported
@tom_doggett However, it's set up to automatically pay the right amount on the right datenin case I miss doing it early myself (which I prefer to do when I can). The customer service folk are very kind & patient if I need to ring up 😱 to find out anything. Not all love Natwest, but I do.
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Sophia
(@sophiadavis92) reported
@AskNationwide do you have problems again. As I transferred funds from my other account which is NatWest and the funds have left that account fine but not showing in nationwide account when normally does straight away
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Nomes
(@NaomiMcHugh98) reported
@thedavidcurrie @Tesco Same happened to my friend working for NatWest.. severe anxiety, bipolar.. all doctors notes to cover her. Came back had a HR meeting and fired her days before Xmas 😭 company has no guilt and no care for staff
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jo bones 🦴
(@jo_bazz) reported
@modeltrees my bank offer a finance health check service (RBS/NatWest) where they go through everything with you it was on zoom and quite good tbh I don’t have anyone in my family that would be able to help either so it was nice just to talk things through
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Jen
(@jennybeann12) reported
You know you look like **** most of the time when your banking app Face ID doesn’t work when you’ve got a face of make up on. **** you natwest I like being basic.
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Andrew G
(@joods_g) reported
@BernieSpofforth @funmartman My NatWest app is constantly pushing me to set up biometric access now too …🤔
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Mark Threlfall
(@mistert1966) reported
@LUFCHistory @LUSCgriffinLUFC Oh no. Known him from his days working at NatWest in Otley many years ago and subsequently following the whites. That’s really sad news. RIP Simon. #lufc
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BooBooQ62
(@BooBooQ62) reported
@KhyleDeen @arrivanorthwest Natwest and no problem!! The excuse @arrivanorthwest gave me for the transaction was the wireless was down on the bus! That shouldn't apply to the ticket machine!! I was fumin!! And the schedule s are a joke too!! Just stood waiting for 15 mins an FOUR arrived at once, all 86
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iang
(@iang_fc) reported
@dgwbirch It has to be NatWest. They are the only party in control of the security model, the only one that can do something about it. When phishing turns up, only NatWest can change the model to mitigate phishing. (That is, if we want to address the problem. Maybe we don’t…)
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sandra
(@daisiemaetulip) reported
@richardm56 hi Richard, is there any way you can look into NatWest closing down random bank accounts? No warning, doesn’t matter how much money you have or your social standing, there’s a facebook group “NatWest closed my account” can you take a look please?
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Ian Beckett
(@ianbeckett) reported
2/2 until the 30th of March)’. Let’s hope the govt. match the total and don’t cheap out … + Natwest don’t cheap out by really limiting it to £1m if it’s popular with their customers - it’s rounding error compared to the bonuses/fines paid this year by NatWest
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🐝Michelle C 🐝
(@macfin76) reported
Is anyone having problems paying with contactless with #natwest @NatWest_Help my card had been declined 4 times now in the last 2 hrs! Had to use my @LloydsBank account to buy our Friday night beers! #almostadisaster #thankgodforlloydsbank
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Rebekah Lennon
(@RebekahLennon7) reported
@LBC the Natwest group are vile, they have closed 1000s of customers accounts down with no warning nor reason. This is to fill the quota of closing accounts used for money laudering, this happened to myself a number of weeks ago...I'm a student with one income.
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Anne Newby
(@anewby13) reported
@NatWest_Help Am unable to register my child’s CTF change of account at Natwest Investments Online and waited to speak to someone for nearly an hour. Absolutely rubbish service! But hey, I can message them with any questions once I’ve registered 😡
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Triumphman73
(@triumphman73) reported
@toryboypierce These greedy imbeciles like HSBC, NatWest Barclays, Lloyds, TSB etc... do not care for local banking. It won't be long before the excellent Nationwide and other building societies hoover up the majority of retail banking customers because they actually give a ****!
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Khyle
(@KhyleDeen) reported
@BooBooQ62 @arrivanorthwest I’m with NatWest too! I’ve tried to raise this issue with them but they don’t want to hear it really. I had to use another bank acc. Yeah that shouldn’t apply to the ticket machine. I’ve had no schedule issues to be fair, hopefully I can get this sorted
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Josh
(@Joshemsley1996) reported
@nhoblcfc Hand it into a Natwest when you get back home, they’ll call the customer or destroy it securely if it’s already cancelled
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AussieGoob
(@AussieGoob) reported
@LloydsBank I can't log into it... Because I can't receive that automated call properly. It calls. I answer. It hangs up before it even speaks. I'm stuck here. I cannot access my account. I'm getting very frustrated. At this rate when I get back in I'm liable to move my money out to NatWest
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thedoc
(@thedoc14) reported
@dgwbirch You, because you know it's dodgy, or if you don't know it's dodgy NatWest because they are selling an unsafe service to an unsophisticated customer, or if not it's the Payee bank for dealing with a fraudster
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Chrissie.
(@AgentCas73) reported
Online banking with #Natwest is impossible. Getting access to an account online is awful. There's too many questions asked and it's my frigging account and I can't get in. Thinking of going to a new bank.
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Paul
(@GravPa) reported
@LUSCgriffinLUFC @LUSCarborough Awful news. I am pretty sure this is the same SS I worked with at 16 yo in my first job at the NatWest bank. A lovely guy 🙏🏻
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spotter jotter
(@spotjot) reported
@EpsonUK Despite escalating to the readyprint department I am still having to wait until the direct debit is set up and paid before I get my printer enabled. Two days of no printer because of a known issue between Epson and natwest, which I have no control over...
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👑
(@yugismomx) reported
@NatWest_Help just had a call from a mobile number saying they’re from NatWest? Guessing I should block the number?
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THE FX NETWORK
(@thefx_network) reported
@NatWest_Help why have natwest froze down my account? no letter of warning? the branch in Dartford gave me 0 help