Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (41%)
-
Login (26%)
-
Transactions (18%)
-
Mobile App (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Southwark and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login | |
| Great Malvern |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Iain Jackson
(@IainJac60814276) reported
@NatWest_Help Why can we not get hold of anyone at Natwest? My son has been trying to find out where all his money has gone. Raised a ticket - no reply. N the phone THREE times now for over 2 hours!! Can anyone help???
-
Chris Billett
(@chrisbillett) reported
@SloaneEsq @firstdirect I’m having more and more issues with both Barclays and NatWest. The only thing stopping me ditching them entirely is the ball-ache of the process, and the stress of deciding which basket to put all the eggs in.
-
Alex Ausden
(@AAusden) reported
@NatWest_Help trying to close a NatWest account is infuriating, especially compared to the process at other banks. I’ve been advised by customer services that my best option is to leave the account open with no money in … but I’m being charged for holding the account. Shocking!
-
Jo Ess ♍
(@JPSkalsky) reported
@NatWest_Help I really feel something underhand is going on with @Natwest CTF. Uncontactable,You can't help, bank manager tried to contact for me and failed and your complaints dept said its a 3rd party dealing with CTF and advised me to go to financial ombudsman! @MartinSLewis
-
sachmbh 🇵🇸
(@SSashaHb) reported
@NatWest_Help @NatWest_Help well thanks 4 another night of generic cliches to bat me off. NatWest thinks its acceptable to hold on to customers wages for more than 2 weeks & still tell that customer that they are unable to give any information as to where THEIR money is & what they are doing
-
Lacey sims
(@Laceysimsx) reported
@NatWest_Help this bank is a joke nothing gets resolved. They are quick enough to take my money(fraud) but when giving evidence ect they keep going round in circles especially not helping the situation. I am sick of chatting to a robot/ NatWest support😴had enough of this bank
-
Vanessa
(@VanBird) reported
How can paying Natwest to Natwest be so difficult? It should be the most straightforward thing. You’re making it so hard for me. Is this why people leave you? I’ve been with you since I was 18. I have 3 accounts with you plus a business credit card. @NatWest_Help you need to help
-
SOESBE DOTY
(@DotyJolyon) reported
@NatWest_Help April 2022 can you tell me pls your plans to support Garmin Pay or Fitbit pay. I notice in 2021 that natwest tweeted you were constantly looking to increase the platforms available to your consumers. How is this going?
-
Kieran 🇺🇦🌻🌹
(@damsyboi) reported
Lmao called a help line in America and they kept calling NatWest - the national bank of Westminster and wouldn’t allow me to access my account if I called it NatWest 😭
-
sara scott-rivers
(@sarascottrivers) reported
@NatWest_Help I have a new phone and need to set up the Natwest app (which was working on old phone), however I can't remember various details. Can I have a number to ring to get this sorted?
-
Magic Digits
(@MagicDigitsUK) reported
@Xero NatWest bank automatic imports are not working.. when will these be fixed? Do you have a solution please?
-
Iain Jackson
(@IainJac60814276) reported
@NatWestGroup does anyone in Natwest have access to help my son find out what the heck’s going on with his CTF account?
-
Celine Chapman
(@celinechapman26) reported
@NatWest_Help I don’t need help I just want to say I’m sorry but the changes made to NatWest banking app is terrible…it’s just a sea of numbers…it’s made it confusing just to look at my accounts…bring back how it was yesterday…this has not improved the experience 😞
-
sachmbh 🇵🇸
(@SSashaHb) reported
@NatWest_Help Warning - never ever use NatWest for international transactions. They literally do not give a ****. They think their customers are children that are good blighted to sit down and shut up. No customer service. No customer rights. Literally in violation of bank code of conduct.
-
Lauren Frost
(@laurensfrost) reported
@LloydsBank Hello, I’ve tried to switch my Lloyds account over to NatWest however Lloyds have declined the switch. I’m unable to get through to customer services and the message us system on the app doesn’t work. Can I have some assistance please?
-
Lost in History ❄️🏴🇪🇺🇺🇦
(@DevonianMatthew) reported
@GhostHungarian You feel like a detective having a 'thought beer' whilst working out the link between the murders in that terrace in Penge, the robbery of the NatWest in Ipswich, and what the hell happened at that farm in Mid Wales?
-
Iain Jackson
(@IainJac60814276) reported
@NatWest_Help Who can help? No be at Natwest seems able to for a CTF. Your phones are NeVER answered, tickets submitted not reviewed and now your website is down. This is not good
-
sachmbh 🇵🇸
(@SSashaHb) reported
@NatWest_Help NatWest has stolen husband’s March wages - it left work’s account on 22nd March & bank has still not released it to our joint account. I have been chasing issue 4 two weeks & keep getting told “no update”? Not 1 call back from NatWest. Shud I report to police?!
-
robert0461
(@robert0461) reported
If you are a NatWest customer, please take action on April 8th. You can hand in a letter to your local branch asking the bank to divest from companies who produce nuclear weapons. @NatWest_Help
-
BritCard
(@LoftusSteve) reported
@robcmorgan @timfarron I do not get the issue here. The Gov owns a huge chunk of Natwest and sold some of it off a couple of weeks ago. Nobody gave a ****. The Gov shouldn't own C4 or any other media outlet. I don't see the issue with them not doing so.
-
Rob Linaker
(@RobLinaker) reported
@JTlikesNFTs @RishiSunak @JohnGlenUK I understand some banks have been blocking payments to exchanges but I've had no problem with NatWest
-
Neil
(@neiljbartlett) reported
@NatWestBusiness why do businesses stay at natwest they are useless, incompetent . I recommend @StarlingBank . Free to use and actually deal with your issues
-
sachmbh 🇵🇸
(@SSashaHb) reported
@NatWest_Help well thanks 4 another evening of generic cliches to bat me off. NatWest thinks its acceptable to hold on to customers wages for more than 2 weeks & still tell that customer that they are unable to give any information as to where THEIR money is & what they are doing
-
KrypTek
(@0ne0fUs) reported
@DrDeFifi @financematt7 @Financialjuice1 Natwest user here, money in and out of coinbase for 5+ years. thousands of £££ in monthly volume, not a single issue.
-
Hamish
(@Hamish88205796) reported
@everywoman61 Try 'say no to0870' website. They often have an alternative geographical number. The natwest email was what linkedin threw up. I'm guessing you're more likely to get a response on that. He is customer services at Chelmsford.
-
Megan
(@applepiedash) reported
What the actual **** have natwest done to their banking app and why do I feel like I'm on some kids bank? It's too bright, it's too colourful, it's too "happy" for something that just makes me feel sad everytime I look at it
-
Amanda Gaul
(@AmandaGaul5) reported
@NatWestGroup Shocking security for their online business. I have been asked via text (supposedly NatWest) for bank details. When I googled the phone number this is a known phishing number. NatWest are not willing to help and just said reply to it Bloody disgraceful
-
0x48486e
(@0x48486e) reported
@moneyboxteam I am unable to use instant deposit from a NatWest bank account to my newly opened LISA, it says an error occurred. How else can I deposit money?
-
BGR1878
(@BGR1878) reported
@NatWest_Help Been on phone an hour and trying to do the Natwest 15 switch for 3 hours now Is it that you don't want me to transfer my account over Terrible terrible terrible service The digital help is hopeless too
-
Trevor Collins
(@Trev_J_Collins) reported
@russty_russ Started working at NatWest in 1990, first job. Some of those calculators were still knocking around in the office.