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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (31%)
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Login (27%)
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Transactions (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Transactions | |
| Morecambe |
Mobile App | |
| Hexham |
Login | |
| Yeadon |
Mobile App | |
| Aberdeen |
Login | |
| Chorley |
Transactions |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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volume ticker
(@volumeticker) reported
NatWest Group plc is down -4.07% in the pre-market $NWG
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Matt Stokes
(@MattSTKS) reported
@PlaidLles @TipsterHunter @PeteWishart Scotland is England's (rUK) second biggest trading partner while in the UK. A hard boarder increases time delays and costs and will likely end up with relocation of major Scottish service providers - NatWest, Scottish widows to their primary market - they have already said this.
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Simon Jay 🇺🇦🇪🇺
(@NoseeNaybe54) reported
I’ve been supported by NatWest customer services this week but #NatWestTravelInsurance do not deem to answer their phone even to colleagues. NatWest TI is part of the banking service I’m charged for. It’s utterly worthless and a waste of money.
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This Machine Kills Allistic Supremacy! Ⓥ∞🧠Ⓐ⟭⟬♏️🌕
(@AutisticGuide) reported
Natwest hates me. Natwest hates me. Natwest hates me. Natwest hates me and wants me to suffer. Natwest are beyond cruel and ignorant on purpose. I am powerless, and they are trying to kill me. And they don't give a ****. They are evil beyond measure. Natwest is Satan....
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Chris Reynolds
(@Chrisreynolds25) reported
@sdb1979 @NatWest_Help Natwest telling me problem expected to be resolved by end of November. Lol
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Jenzor
(@drunkcommander) reported
@NatWest_Help I am a new customer and having issues to long into online banking as I do not have any log in details. I dont know my sort code and account number either so can't re register for online banking. I have tried calling NatWest but keep getting hung up on. Please help.
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Christopher Wiles
(@Christo52853071) reported
@natwest completely useless service @NatWest_Help made my last two days an utter nightmare.
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ringohime78
(@ringohime_78) reported
@LloydsBank when are you going to increase you saving interest rates? Get on in line with your competitors like Santander, Natwest, Yorkshire Building Society. Your 0.4% and 0.7% easy access saving interest rates are embarrassing!
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rhi rhi ♡
(@rhiannaash) reported
@LloydsBank Yes I did confirm I said 'it doesn't matter what Internet I use it doesn't work'. I've tried natwest+Halifax, neither work. Theres no error message, I authorise on the other bank, it sends me to a browser to log back into lloyds instead of to the app+it goes round in circles
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help And then natwest or rbs block your bank acount without warning because there little computer says you have some unusuall spending on the acccout, hold on its just buying in extra things for chtismas or sending/receiving money from a relitive or friend, for that account locked.
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David Brown
(@DjDaveBrown) reported
@itvmlshow My 1.49% fixed rate mortgage ends in August 2023. Should I pay the £880 early exit fee and fix now for 5 years at 3.96% (currently) or wait until August? I can't get an appointment with Natwest until November 11th at which point it's likely to be higher. #MartinLewis
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Samantha Redfern
(@SamanthaRedfe16) reported
@NatWest_Help Hello I lost my debit card two weeks ago. I contacted NatWest, yet I still haven’t received my replacement card. I live miles away from a branch because my local branch got closed down. I can’t access my money.
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Phil Uttley
(@philiputtley) reported
NatWest CHAPS, crap service
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Lord Brett Taylor
(@djbretny) reported
@NatWest_Help NatWest maestro card is fooking **** No end of times my card has not been read Chip n pin works Contactless works But Can I withdraw cash - no Ya ******* **** I’ve transferred all my money to co op cos your ****
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NeedToBeHeard!
(@Opservantia) reported
@financialombuds I made a complaint about NatWest in May 2021 for preventing access to my funds. You found in their favour despite NatWests misinformation on my rights and lies on job title of a colleague. Asked for it to be escalated. Still awaiting a decision.
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help natwest block your account without warning, this causes your derect benifits to bounce and go unpaid evrn though there is money in thr account, you have no warning od your account being blocked anf people usually find out when trying to pay for something and find out they can't
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help I,ve had a talk with natwest help in the past they told me to call or email fraud team and i still got no answer as to why my account was blocked then closed, the only thing i did was buy some furniure that i needed but could not buy because of lockdown.
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KatieHarrod80
(@KHarrod80) reported
@NatWest_Help having just wasted 39 minutes of my life on the phone to Natwest only to be cut off by the agent......a very disappointed customer!
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💫Hopeful Soapbox💫
(@angrysoapbox) reported
@MartinSLewis I got the NatWest existing customer easy digital save for 5.12%! Made up as beforehand my savings were only earning 1% with NatWest
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volume ticker
(@datadili) reported
NatWest Group plc traded 10% above average volume, $NWG down -5.08%
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help Get out of natwest whilst you can before they block then close your account.
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✨ Ashley Bennett ☕ アシュリー・ベネット
(@ashvstheworld_) reported
The new Natwest card designs looks god awful xD I hate change
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This Machine Kills Allistic Supremacy! Ⓥ∞🧠Ⓐ⟭⟬♏️🌕
(@AutisticGuide) reported
Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem. Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem.
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Francis Gottesman
(@FranGott) reported
@NatWestGroup I have rarely come across such crass inefficiency, unhelpfulness and broken promises as Natwest's so called Customer Services. Shame on you! Utter shambles. Francis Gottesman
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This Machine Kills Allistic Supremacy! Ⓥ∞🧠Ⓐ⟭⟬♏️🌕
(@AutisticGuide) reported
Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem. Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem.
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Christel
(@ckayibiz) reported
@Abi_Abz @bankofengland @hmtreasury Ask them because NatWest are still trying to tell me its 0.40% on a mad balance! Fix up!
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This Machine Kills Allistic Supremacy! Ⓥ∞🧠Ⓐ⟭⟬♏️🌕
(@AutisticGuide) reported
Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem. Me: I cannot go into town without agony, it is not an option for me. Natwest Allistics: You can also go outside to solve the problem.
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Barbara Overfield
(@babsoverfield) reported
@MartinSLewis My daughters fixed rate mortgage is coming to an end. When they took out the mortgage both were working ful time. She has since had a daughter and works part time. They have gone to mortgage advice. Their mortgage is with NatWest. They have been told they have no option but stay
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taz
(@TrishaShaw) reported
My vulnerable son had an email on Monday saying that his account has been blocked. It’s now Thursday &, despite emailing as instructed & responding to the reply that he received, he is still blocked. He’s extremely distressed, no food, no fuel. #Natwest no help! Just say email 😡
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ity
(@ity_000) reported
@mr__carlitos yes, got two switches on the go atm, will get £175 from natwest and £150 from lloyds in 7 working days