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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (25%)
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Transactions (22%)
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Mobile App (16%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Manchester, Southwark, Bristol, Royal Leamington Spa and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Southminster |
Login | |
 Castletown |
Login | |
| Great Malvern |
Website | |
| Leicester |
Transactions | |
| Gateshead |
Website | |
| St Austell |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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NerdStuff Gaming
(@SStedman90) reported
Never, ever, ever ever ever.. bank with Natwest. UTTER **** show of a bank...
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Philip Gamble
(@freeg131) reported
@johnnyratcliffe Yes I have done this several times at my local Natwest. There is a machine that counts them and gives a receipt you can pay in with no charge. Never had any issues. Are these not common?
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Delphina Nyemitei (She/Her)
(@DelphinaNyemit1) reported
If NatWest has crappy service I won’t be able to complain because to be honest I opened an account with them because of their colors Nothing more 😩
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Annabel Kaye
(@AnnabelKaye) reported
@OptimaLawSol @NatWest Optima how can you not accept solictor certified Nat West Bank statements in standard format as adequate. Demanding one page when Nat West always send separate cover. Can no NatWest customer complete a mortgage via you? #fail
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Wee Ginger Lassie 🏴 🇩🇪 🇪🇺 🐕
(@janhoppo) reported
@LynnMcMillan123 @weedinkyjim Sorry if I worried you. Just wouldn't want anyone caught out like son. His mortgage application was rejected by NatWest on strength of that debt. He paid it back, but that damaged his credit rating. However, with the help of a decent broker he now has a full offer with Halifax
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Beardymcbeardface.
(@crocsandsocks78) reported
@sarahbear3333 @NatWest Nope. Haven't got enough fuel to get there and back. Single bloke and one income that i cant access.
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Banking Reform.
(@smepathfinder) reported
BBRS are corrupt. LSS resign! Corruption by Lloyds and NatWest as evidenced by some £1bn in fines paid by Shareholders and not Chairman and Directors. You are the problem not the solution. Your corrupt Company needs closing.
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Mike Ralph King
(@MikeKingWriter) reported
@richyphillips @ScottEgner1 Convertible to what? When? I've never asked the NatWest to convert any of my bank money, except to notes. Governments issue notes and coins, that's all, convertible only to other notes and coins.
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Beardymcbeardface.
(@crocsandsocks78) reported
Discovered last night that @Natwest has locked my bank account without any notice. Tried talking to them but apparently their staff dont know. Any ideas on how to proceed? Have no fuel and now a days pay down already.
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.
(@frznmusicc) reported
**** you natwest **** company scamming me
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Chris Vijf
(@chrisfyfehome) reported
@realcolinquinn Not the experience that Trevor had. Turned down by NatWest despite 30 years clean and responsible trading. But he pulled through it
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👻🎃💀
(@twitts3138) reported
You know in the advert, where it seems like dealing with NatWest is a breeze? It ******* isn’t! They cut you off, they make it impossible to talk to a human, they’ll put you on hold and disappear, they’ll transfer you to no man’s land.
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Danyl James
(@KILLdanyl) reported
NatWest are so ****. Wankers
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Q
(@CuanBrown) reported
@NatWest_Help Hi guys can't seem to access the natwest mobile app. Keep getting an error around connectivity to the service. But service status page says its OK?
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Simon
(@Lava087) reported
@NatWest_Help is there anything I can do when I've placed an online order using my NatWest debit card and the website used hasn't sent me my goods and then when I've just looked up reviews, it's showing as a scam website that takes payment and never sends goods 🤦🏼
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Shaun
(@sclilley) reported
@Esso_GB Hi. Have you had any issues with NatWest credit cards and the Esso app? I haven’t been able to use my credit card for months, but my NatWest debit card works fine. I have deleted the app, reset Apple Pay and have also received a new card since but have the same problem?
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Esther Rosanna
(@EstherRosanna1) reported
@LuanaElisabetta @HSBC_UK @AskNationwide That's so frustrating I hope you have more luck with a new account my husband had problems with his natwest card not working and they refused to send a new one so he switched aswell and no problems since, I hate any issues with money always stresses me right out!
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The ₿ook of Crypto
(@book_of_crypto) reported
Huge respect to @RevolutApp for reaching out and addressing my login issue within minutes. Really appreciate the support. Now I can go ahead with my fiat withdrawal. Imagine preventing someone from banking with their own money like most of the major banks do. @monzo @natwest
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David Todd
(@david__todd) reported
@jamesm @NatWestGroup So are they saying they couldn't accept a NatWest bank statement either because I'm sure that would be a massive issue. bonkers!
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Sarah💜
(@sarahbear3333) reported
@crocsandsocks78 @NatWest Have to go in to a branch and sort it. Tell them you are going to complain to the banking ombudsman and claim compensation for your missed wages. Do you have access to money from anywhere else ?
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Taylor Grimes
(@TaylorGrimesDog) reported
@santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄
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Angharad Paull
(@BristolBrood) reported
@Morrisons for some reason your app cleared my entire food order (despite confirming twice on NatWest app) and Inwas left with a measly bit of shopping for a weekend hosting 9 people 😭 Have you been having issues?
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Z A C H 🦅
(@HawkTech64) reported
@book_of_crypto @monzo @RevolutApp Monzo have stopped withdrawals? ****, my other bank is Natwest but they don't allow it either.
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Jo Kemp
(@kempettes) reported
@HSBC_UK Premier & business customer gettjng bored of waiting for you to investigate two unknown transactions on 2 accounts... Am checking out NatWest accounts as they still have a branch near me
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Royal Gibraltar Police
(@RGPolice) reported
URGENT - NATWEST SCAM. Please be aware of phone calls received from scammers acting as Natwest Fraud employees asking for certain personal information. If called please DO NOT disclose any information over the phone and contact Natwest Bank using the number on their website.
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b3rka9an
(@b3rka9an) reported
@MartiniGuyYT to be honest, i doubt that. since most UK banks (santander, natwest...) are genuinely anti-crypto. only revolut seems soso. for example, binance willing to re-enter uk market, but for that they are forced to strip down their products. so uk users will have a butt naked binance
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Jayne
(@jayniecakes) reported
@LloydsBank hi. I have a help to buy ISA with Natwest. I tried to transfer £955 into it 2 weeks ago (after not making any deposits since I opened the isa in 2019). The money has ended up back in my Lloyds account with the narrative "bankline suspense". What does that mean pls?
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Keith Bradnam 📈
(@kbradnam) reported
So last October I applied online to open a ‘First Saver’ account which can be opened in his name with consent of parent. The online application asked if I was an existing NatWest customer. I am not, but I was still able to complete the application. 3/n
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Charlie Miller
(@Chaz_Miller) reported
@NatWestBusiness been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer, so frustrating!
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Charlie Miller
(@Chaz_Miller) reported
@NatWest_Help been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer so whose records? Argh 😡