NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 12/08/2025 00:25

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (33%)

    Website (33%)

  3. Mobile App (17%)

    Mobile App (17%)

  4. Login (17%)

    Login (17%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Website
United KingdomSwindon Website
United KingdomSheffield Transactions
United KingdomDidcot Mobile App
United KingdomStockport Mobile App
United KingdomManchester Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Adriancope Adrian Cöpe (@Adriancope) reported

    @NatWest_Help good evening is there an issue with natwest app in London? Can't login says try restarting app..

  • Callum2Walker (@Callum2Walker) reported

    NatWest needs to fix up man

  • safiya_raj83 rajbinder (@safiya_raj83) reported

    @NatWest banking app is down

  • grey_peppa Lady Peppa de Grey🇮🇪🇮🇪🇮🇪🇪🇺🇪🇺🇪🇺 (@grey_peppa) reported

    @JaneyGodley @RBS_Help NatWest down as well - same banking group

  • polly_pegleg Lisa (@polly_pegleg) reported

    @Janssen99_ Just to let you know #natwest app and online banking has gone down, hardly surprising after the amount.of people continuously refreshing the app looking for their payment. All the government had to do was state an actual date for people instead of putting us all through this !

  • Squish815 Loopy Fiasco (@Squish815) reported

    Has everything melted? Twitter was down earlier, and I currently cannot access online banking (Natwest) and Instagram.

  • Supernova_Ray1 Fusion_light (@Supernova_Ray1) reported

    @TheRealRedDevs1 @NatWest_Help Seems like a national issue - everyone with a Natwest account has this issue.

  • M_AJ_Roberts Martin Roberts (@M_AJ_Roberts) reported

    @NatWest_Help Online banking down as well as the app, sort it out Natwest

  • Dharma68131048 Dharma (@Dharma68131048) reported

    @NatWest_Help is natwest site down, natwest app not working

  • haeilns s. ◡̈ (@haeilns) reported

    i've been looking for a graduation dress for the past month and couldn't find anything but now that i finally found one my banks down and i can't purchase it ... if the dress sells out i will cry. the fact that everyone at home also has natwest

  • SerenMongitore Serenity Mongitore (@SerenMongitore) reported

    @NatWest_Help the NatWest app is down so I won’t be having dinner tonight. I’m absolutely FUMING. Please do something about this. The online banking on you website isn’t working either.

  • FahadEff Fahad (@FahadEff) reported

    NatWest has been going down so much lately with no compensation. Literally took my break and had to stand like a mug getting my card declined. Pricks. @NatWest_Help

  • Tahir_Ahmed10 Tahir Ahmed (@Tahir_Ahmed10) reported

    NatWest's systems are down no online banking & no mobile app. Even telephone banking has issues, looks like another security issue.

  • howdouknowliam Liam 🇻🇨 (@howdouknowliam) reported

    PAAAAAIINNNNNNNNNNNNNNN PAAIIIINNN. FACEBOOK ADS TOOK THEIR MONEY AND I DIDNT EVEN KNOW I HAD BEEN PAID BECAUSE NATWEST BANKING IS DOWN. PAAAINNN £309 gone

  • PaigeJeffers2 Paige Jeffers (@PaigeJeffers2) reported

    @NatWest_Help Typical the Natwest online banking isn't working the moment I've lost my bank card so can't freeze it before I go into a branch

  • TittyTablets Mia🏳️‍⚧️ 🇬🇧 🇪🇺 (@TittyTablets) reported

    NatWest app is down! Help

  • safrondderiaz Ellie Artp 👽 Founder of MonkeyFox Cure (@safrondderiaz) reported

    Natwest online banking & mobile app is down..

  • 7masudd sami :) (@7masudd) reported

    natwest app aint working so i uninstalled it and reinstalled it and now i forgot my password. im a ******* idiot

  • Tahir_Ahmed10 Tahir Ahmed (@Tahir_Ahmed10) reported

    I'm more worried about getting my salary tomorrow. If Natwest still has IT issues I don't know if I'll get paid.

  • benabycrypto BCryp  (@benabycrypto) reported

    @warioman3000 @NatWest_Help Get a grip, is a company never allowed to go down for a short while. NatWest never have problems so I don’t know what you’re crying about, yes rethink where you keep money and good riddance you gimp

  • leoniejoffic leonie 🎭🐝 (@leoniejoffic) reported

    the fact the natwest app has gone down and all i wanted was to transfer money to my boyfriend so he can get cake!😭

  • _mariekx 𝚔𝚒𝚛𝚜𝚝𝚢 ♡ (@_mariekx) reported

    Anyone else’s NatWest banking app not working? 🧐

  • JoshPorter_ Josh Porter (@JoshPorter_) reported

    Anyone having issues with NatWest right now???

  • BoN3sY10 David (@BoN3sY10) reported

    @NatWest_Help is anyone else having trouble signing into the NatWest app on there phone I’ve been trying for the last half an hour now and I can’t even get onto the service page?

  • PinkWaferBelle Bernadette Horton 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@PinkWaferBelle) reported

    @NatWest_Help Your online banking app is down. Any idea when it will be back up and running? #natwest #outage

  • Londonwanderer2 London wanderer (@Londonwanderer2) reported

    Natwest app and website is offline.

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    He then called back and said he was walking home. Tried to send him money - NatWest is down so I’ve told him to stop at McDonald’s and wait for me to arrive so I can drive him home. He had no food since lunch no water no money (90p) I didn’t want him getting sunstroke

  • Chloejaneriaz Chloe (@Chloejaneriaz) reported

    @NatWest_Help is a shocking bank. I don’t even bank with them but the frustration watching my partner having a problem every other week is infuriating. Thank gosh for @HalifaxBank they rarely have issues to the extent NatWest do. It’s insane.

  • Isthatconorj conor judge. (@Isthatconorj) reported

    @NatWest_Help Hi is there some fault with the natwest DigiDocs website as I keep putting my email in and I’m receiving no confirmation code

  • AaronJohns101 Aaron Johns (@AaronJohns101) reported

    @NatWest_Help having problems logging into mobile app (personal) on the service website says no reported problems on any online service… tried NatWest online and that is down too