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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 Kevin Jones 🏴
(@Taffy881) reported
@ianbetteridge @krishgm Huh- I didn't make the law about robbing a bank so by that logic, I'm off with the Mrs tights over my face down to natwest.....
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Paula Lester
(@mrspaulaslester) reported
@NatWest_Help what is going on with the NatWest app, please? It’s not working on my mobile…
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Cheryl #JohnsonOut 💙
(@buzyizzy21) reported
from
Uckfield, England
Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML
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volume ticker
(@datadili) reported
NatWest Group plc traded 27% above average volume, $NWG closed down -0.19%
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ADZ
(@AceAdzz) reported
NatWest acc goes down everytime I need that app Kmt
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Mark Fox
(@Mark_Fox) reported
@NatWest_Help As I have previously mentioned - I've been let down by those measures on multiple occasions I trust therefore that Natwest will be willing to provide replacement cards any time I have reason to believe my complete card details have been visible to a third party then?
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Samuel Daram 🇬🇧
(@Samuel_Daram) reported
@MarkReeve85 @teenievegas @NatWest_Help Mark, so it is not just my Natwest app that is not working. #Natwestmobileapp #Natwestbank #Natwesterrors
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✿ Suzy Bee ✿
(@XsuzybeeX) reported
@NatWest_Help Are all the problems fixed. PayPal will not let me transfer funds to my Natwest account....
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𝐸𝐿𝐿𝐼𝐸 ♡
(@elliexlg) reported
Why does Natwest go down as soon as I actually need to check the app fk off
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Andy Foot
(@andyfoot) reported
@NatWest_Help any chance of being able to access the app today? I love the way the app suggests it's my fault I can't connect #natwest #appnotworking
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Barrie Bowdler
(@BowdlerBarrie) reported
@nosajco @lisakingpink @NatWest_Help Not working on iOS either NatWest or RBS, seems could be selective!
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David Pattison
(@DPatz79) reported
@NatWest_Help how long will NatWest Rewards be down please? I’m trying to use ours to buy cinema tickets for tonight.
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Mark Shepherd 📐📷
(@shepherdmg) reported
@colinbrazierGBN Natwest has turned into a terrible bank. Our local Thomas Exchange on the high street never has supply chain issues.
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Chaff
(@ChaffRAFC) reported
@Ryanmcquillan9 @Mr_Rochdale18 @greenwood_neil Since when do we release statements killing rumours?! *******, we'd have more statements than NatWest!
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Samuel Daram 🇬🇧
(@Samuel_Daram) reported
@teenievegas @NatWest_Help Natwest mobile app not working! Anyone else having the same problem today on 7May22? #Natwestapp #Natwestouttage #Natwesterror
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Stacey Jones
(@StaceyJ58761560) reported
@NatWest_Help @DLPkyle My natwest is down too. Why?
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Renata
(@hollandrenata) reported
@NatWest_Help what's going on with your investment fund telephone line?! I can't access online banking as I'm no longer a Natwest customer. Over an hour on hold! Is my call important to you? Will be closing this account ASAP. #poorcustomerservice #shocking
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Mark Shepherd 📐📷
(@shepherdmg) reported
@colinbrazierGBN Natwest has turned into a terrible bank for service, you're lucky you actually got to speak to a person. Our local Thomas Exchange on the high street never has supply chain issues.
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Barrie Bowdler
(@BowdlerBarrie) reported
@lisakingpink @NatWest_Help Both NatWest and RBS Apps down but no info on status page!! Come on guys get your act together.
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Johny Cassidy
(@johnycassidy) reported
NatWest banking app seems to be down.
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T • M A R T I N 🌻
(@teexboos) reported
@HM_Passport 4 times the website crashed on us taking £576. natwest refuse to refund us until you take ownership no appointments where booked. i keep calling. keep getting cut off. HELP!
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David Evershed
(@David_Evershed) reported
@colinbrazierGBN NatWest staff seem more driven to persecute Clubs, Societies and Churches for money laundering than providimg a customer service.
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mr.c
(@complainer1o1) reported
@NatWest_Help ok this NatWest banking app is doing my head in now every time I try using it get a service status page pop up and kicked off app getting really annoying now!
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H
(@helfkndoes) reported
@AlohaKirstie @Barclays I recommend NatWest. Always had incredible customer service from them.
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Cloud Surfer 💫 🇮🇸
(@777flyaway) reported
from
Sissinghurst, England
@natwest Hi there , my app isn’t working atm .. any ideas when it will come back online please ? #natwest
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No More Lockdowns
(@LockdownsNo) reported
@guardian NatWest is a truly rotten organisation - absolutely useless executives, clueless management & awful IT systems - how they are allowed to operate with their technology should be illegal - not surprised that these funds can’t be accessed
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Soso 🌻
(@nosajco) reported
@BowdlerBarrie @lisakingpink @NatWest_Help RBS app is working for me on Apple iOS. Family members having the Natwest problem on Samsung/android
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Gloria Thompson
(@GloriaT1928) reported
@NatWest_Help natwest mobile app has gone down can’t access money 🤷🏽
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Ralph Hemus
(@Tardis1990) reported
@NatWest_Help Hello. Is your NatWest App down as my Mum and I can’t log in?
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Tim Keeling
(@timktam) reported
@NatWest_Help is ApplePay working with NatWest ok and will you debit card work alright at the moment?