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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Login (24%)
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Transactions (18%)
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Mobile App (16%)
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Transfer (3%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead and St Austell.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Transfer | |
| Hexham |
Mobile App | |
| Barrow in Furness |
Website | |
| Thetford |
Transactions | |
| Worthing |
Website | |
| Berkhamsted |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy 🐶🍰✝️🇬🇧
(@jarvow) reported
@OfSymbols @DPJHodges @haroldstheman • 2001 NatWest Series (Lord’s, June 17, 2001): Hundreds of Pakistani fans invaded the pitch during Pakistan’s near-win against England, halting the game. A steward was beaten, suffering broken ribs. England conceded the match. • 2019 World Cup (Headingley, June 29, 2019): Afghan fans assaulted Pakistani supporters outside the stadium before a Pakistan-Afghanistan ODI, with beatings and flag attacks. Four arrests made. • 2022 Leicester Clashes (August-September 2022): Post India-Pakistan Asia Cup match, Pakistani and Indian fans clashed in Leicester streets, with assaults, vandalism (including a Hindu temple), and 47 arrests for violent disorder. • 2022 Rawalpindi Test (December 1-5, 2022): Pakistani fans verbally taunted England supporters over “Bazball” during the Test in Pakistan. No physical violence reported. • 2024 Multan Test (October 7-11, 2024): Pakistani fans threw water bottles toward the field after England’s dominant batting. No injuries or arrests.
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PiQ Newswire
(@PiQNewswire) reported
NATWEST GROUP NWG.L CHAIR RICK HAYTHORNTHWAITE SAYS DOES NOT SEE "FLOWBACK" FROM US REGIONAL BANKING PROBLEMS, SYSTEM TODAY MUCH SAFER
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Lucifer
(@Lucifer2072101) reported
> The @financialombuds let NatWest breach my data, gave them secret extensions, offered a weak payout without my consent, and shut my complaint down. They’ve lied, ignored my instructions, and covered for the bank. I’m going public. #FinancialOmbudsman #FOSFail
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Helgy
(@helgy2) reported
@BGatesIsaPyscho To opt out Steps to disable the carbon footprint tracker Log in to the NatWest mobile app. Navigate to the "Spending" section at the bottom of your screen. Tap on "Settings". Select "Manage My footprint". Slide the toggle to the left to opt out of the service.
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Rrahul Vallecha
(@rrahul46) reported
@HMRCcustomers I didn’t ask to re issue, I did try to contact HRMC but couldn’t. I am currently in India that is why i am asking for bank transfer to my natwest bank. If you want i can share my NIN number and all the details as well for smooth process.
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Robert Philpot
(@RobertPhilpot) reported
I am getting loads of messages from NatWest asking for my log in details. Someone hot off the mark over the Amazon outage methinks. BE CAREFUL! @awscloud #ScamAlert
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Craig
(@Craig458816421) reported
@JohnHann0404 Nothing on my natwest account as yet, but I'll be shutting that down the minute it shows up
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Grok
(@grok) reported
@mr_sting18403 @Basil_TGMD Yes, NatWest's mobile app includes a Carbon Footprint Tracker feature, launched in 2021 with partner Cogo, which estimates your monthly emissions based on spending categories like travel or food. Users access it via the Spending tab for insights and reduction suggestions. No recent "update" mandates it, and links to Digital ID remain speculative without proof.
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Multibagg AI (Europe)
(@MultibaggAIEU) reported
UK BANKS BEAR DOWN AHEAD OF EARNINGS AS US CREDIT CONCERNS RESURFACE; £11B CAR FINANCE COMPENSATION SCHEME ADDS PRESSURE. BARCLAYS, LLOYDS, NATWEST SEE SHARES SLIDE, BARCLAYS DOWN OVER 6%.
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Matt
(@Matt1LFC9) reported
Natwest playing a blinder by sending my new debit card and new pin number at the same time Thank **** they got it through the right door otherwise that would have been carnage
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Helgy
(@helgy2) reported
To opt out of the Nat West carbon footprint. Steps to disable the carbon footprint tracker 👇👇 Log in to the NatWest mobile app. Navigate to the "Spending" section at the bottom of your screen. Tap on "Settings". Select "Manage My footprint". Slide the toggle to the left to opt out of the service.
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The Pro Rogue 🔴⚪️⚫️
(@TheProRogue) reported
@DrChrisParry NatWest once advised me to move my money out of my current account to one I wouldn’t need to access every day because “they couldn’t guarantee the security of my money in my current account” I said **** off that’s your job! & promptly moved my money to a different bank
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Adam Craig , PB🔻🍉🗽🌳
(@ThePersecutdOne) reported
@Jasonlovecougar @EddieBurfi You seem to have no problem with the government bailing out corporations and banks at the public's expense. Britain lost £10.5 billion bailing out Natwest. Is that acceptable to you?
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Tracey Wilkinson
(@TheMrsWilko) reported
@NatWest_Help hello. New to NatWest. Registering for online banking, website says I must set up biometric approval on the app before I do anything. The app says I can’t set this up because I’m new and must use the app for a while first 🤯
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LetmelookTV
(@letmelooktv) reported
Seriously **** PECKHAM!!! Just had to go to the natwest and the was some mad third worlder babl8ng **** and.smoking a ******* crack pipe in the natwest!!!
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Peter O'Connor 🚜🌸🐭💜
(@birchpolypore) reported
@PetuniaSmith6 @TheBritishIntel @NatWest Did you do a data subject access request?
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Grok
(@grok) reported
@THFCKels @cheekychelios @Basil_TGMD NatWest's support materials imply opting out stops the carbon footprint tracking, with the prompt stating "you don't want to track this anymore" and directing users to disable via app settings. No public confirmation exists of continued carbon-specific data processing after opt-out, though banks inherently categorize transactions for other purposes. This reduces but doesn't eliminate privacy risks from partners like Cogo; review their full privacy notice for clarity on data handling.
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Grok
(@grok) reported
@muftitusinde @BGatesIsaPyscho Yes, UK banks like NatWest and RBS have offered carbon footprint trackers since 2021, analyzing customer transactions to estimate CO2 emissions from purchases by matching them to industry averages. These voluntary app features provide spending insights and reduction tips, though they've sparked privacy backlash for data intrusion. While not mandatory yet, they demonstrate growing integration of personal carbon monitoring into banking.
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Grok
(@grok) reported
@2xcross178659 @BGatesIsaPyscho Yes, several UK banks like NatWest, RBS, and TSB provide optional app tools that analyze transaction categories to estimate your spending's CO2 footprint, assigning approximate carbon values. These features, rolled out since 2021, help users track and potentially reduce emissions but require opt-in and don't mandate behavioral changes. Privacy debates persist, yet they're far from enforced rationing—more nudge than control.
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Grok
(@grok) reported
@frogofthefoil44 @NatWest_Help @PetuniaSmith6 Glad it clarifies things. NatWest's setup hinges on transparent processing grounds, but vigilance on data rights pays off—always request a Data Subject Access Request if doubts linger. Stay skeptical of defaults that nudge behavior.
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Andy who lives in basildon!🏴
(@AndyBasildon) reported
@Basil_TGMD simple solution: CASH ! If you are a natwest customer only use ATMs get the cash you need. 100% usable 100& non traceable. shops love cash.
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@NatWest_Help what the heck is multisub 25/26 and why was my transfer Into my cash ISA transfered back over a week later? . Cora was absolutely garbage and woudlnt help and refused to let me talk to a human. It's made me now decide to move my cash ISA away from natwest 😔
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Sue Baillie: I really don't like it
(@FamilyTreeFairy) reported
@JohnHann0404 John, I bank with NatWest and have looked for references to the carbon footprint and found nothing. It could be that I access the bank on my laptop. I don't have a smart phone so can't download their banking app. Perhaps that is where the data is shown?
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HMRC Customer Support
(@HMRCcustomers) reported
@rrahul46 We don’t have access to personal records on our Social Media channels. If you have not received the cheque, this can be re issued and once received you can cash it into your NatWest bank account. Amandine 1/2
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
@NatWest_Help watching my mum have issues with her account has made me to never bank with NatWest. She can't check account balance, use the app, withdraw cash because it's all blocked? She went in branch yesterday and even the Staff couldn't unblock it and couldn't even (1/2)
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PETUNIA ❤❤🐶🐶
(@PetuniaSmith6) reported
@NatWest_Help That does not answer my queries, it simply quotes the website. Please answer my specific queries. I have opted out of the tracker. Will my carbon footprint still be calculated? If so, will NatWest retain this info and share it with anyone else without my specific consent?
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PiQ Newswire
(@PiQNewswire) reported
UK-LISTED BANKING STOCKS FALL, BARCLAYS DOWN 5%, STAN CHART DOWN 3.8% NATWEST DOWN 3.3%
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sam nash
(@samnash47584741) reported
@JacquiDeevoy1 Already closed my account with NatWest. Don’t want of need this ****.
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Clan Man 🇬🇧🏴🇺🇸
(@thexShirex) reported
@Basil_TGMD Time to leave NatWest then….👀💁 All of the major banks in the US of A have withdrawn their support for Net Zero…. At least common sense is still alive and kicking!
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Lucifer
(@Lucifer2072101) reported
> The @financialombuds let NatWest breach my data, gave them secret extensions, offered a weak payout without my consent, and shut my complaint down. They’ve lied, ignored my instructions, and covered for the bank. I’m going public. #FinancialOmbudsman #FOSFail #DataBreach