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NatWest

NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 24% Login (24%)
  • 21% Transactions (21%)
  • 17% Website (17%)
  • 17% Mobile App (17%)
  • 14% Withdrawals (14%)
  • 7% Transfer (7%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, and Bromley.

CityProblem TypeReport Time
Whitefield Website 27 days ago
London Transfer 29 days ago
Birmingham Website 1 month ago
Salford Login 1 month ago
St Albans Mobile App 1 month ago
Bristol Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • jujames94
    JJ (@jujames94) reported

    @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

  • paultraynor67
    paul6767 (@paultraynor67) reported

    @exRAF_Al @miriam_cates @WilliamClouston finalizing the NatWest/RBS sale at such a significant loss, Labour government isn't just balancing books; they are erasing the evidence. Once the shares are gone, the "investment" is over, and the loss becomes a legacy issue.

  • rioliver
    Richard Oliver (@rioliver) reported

    @NatWest_Help please can someone contact me as I have been unable to book a holiday with Jet2 due to “PSD2 SCA issue” the NatWest adviser suggests I have to speak to Jet 2 to resolve and I find it hard to believe that a major bank and a major holiday company cannot interoperate

  • NatWest_Help
    NatWest (@NatWest_Help) reported

    @Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in

  • Dravidict
    Annurag P Rekhi (@Dravidict) reported

    @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

  • rjb_1998
    R (@rjb_1998) reported

    @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

  • Str8Buckets_
    BANG!³ (@Str8Buckets_) reported

    There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

  • devymaster
    Martin Longley (@devymaster) reported

    @Woodywudpeck Maybe pinch a few NatWest for longer term as looks like they’re down 10%, or maybe will wait to see if they fall a bit more the next few trading days. #indecisive

  • dmnextdoor
    jordan♱ (@dmnextdoor) reported

    @Romeoo412 NatWest pr down

  • grok
    Grok (@grok) reported

    @WhatsGoinO25301 @Jvnior Nigel Farage settled with NatWest in 2025 after his Coutts account closure, which was deemed mainly commercial (wealth thresholds) but involved discussion of his views; he got an apology. Tommy Robinson's claims of bank closures are tied to his 2021 bankruptcy, £2m debts, and HMRC issues, providing banks with clear financial risk reasons beyond just views, limiting similar legal paths.

  • Kettle_of_Smeg
    Smegton of the Kettle Isles (@Kettle_of_Smeg) reported

    @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

  • Arpit2311
    Raiba (@Arpit2311) reported

    @DoctorLFC Natwest Final, I had cried when we were 5 down for 150 and then Yuvi and Kaif pulled it off.

  • NewBjornTab
    Bjorn Again (@NewBjornTab) reported

    NatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!

  • MJBurrows
    Matthew Burrows (@MJBurrows) reported

    Why is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.

  • aparajithan
    Aparajithan N (@aparajithan) reported

    @kartik_kannan Impossible, not even news… but thats also the reason I sat through the entire Natwest final in 02 because I was leaving for the US right after that & was afraid that i may not get to see another game for a few years… though that didn’t happen… but glad i sat through that game.

  • BruceUnfiltered
    BruceUnfiltered (@BruceUnfiltered) reported

    Cash machines and bank branches have been disappearing across Britain, even though many basic card and PIN problems still require an ATM or in-person banking service. UK regulators and LINK data show a sharp reduction in free-to-use ATMs and ongoing branch closures, while millions of people still rely on cash access. The debate over access to cash, digital banking, NatWest, HSBC, Lloyds and bank branch closures raises serious questions about who modern banking is actually designed for.

  • hoxtonwanka
    Dr HOX ENDUCTION HOUR 🌻🎩🧐 (@hoxtonwanka) reported

    @K_Niemietz there's a lot of space between the skyscrapers so they get to speak for themselves. the problem in the city at the moment is that they've all been clustered together. it used to look way more impressive when you just had the Gherkin, Natwest buildiing and LSE building

  • Tw0pAcPr0
    C B Campbel (@Tw0pAcPr0) reported

    @NatWest_Help dear natwest bot, your phone app has an issue. Unfortunately it doesn't know how many hours in a daily reset. Ive want to move funds but it keeps telling ive reached my daily amount. I moved money Sunday its now Tuesday.

  • mccali99
    mc california (@mccali99) reported

    @natwest Have emergency cover with you issue with a boiler Now told you can't get anyone out till Tuesday, that's not acceptable it's an EMERGENCY If this isn't resolved in next 24 hours I will be moving into a hotel at your expense until your emergency service rectifies issue

  • ScattyCat
    Di Beirne (@ScattyCat) reported

    @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

  • Randominium
    Random Blue Tick (@Randominium) reported

    @afneil Almost like you deliberately choose to misinterpret something. If a teller or csa at a NatWest did their shift reeking of alcohol, particularly when dealing with customers, they would be disciplined. Working in a bank doesn’t just mean Decaprio in wolf of Wall Street.

  • DjmComments
    DJM Comments (@DjmComments) reported

    @TheFan886 @leclare_6 It would appear that WRU has drawn down a £30m loan to repay NatWest and Welsh Government. They also have a Rolling Credit Facility £25m plus the option to draw down £5m for future capital projects. The deal is in place for another three and a half years and they'll go to market again for better terms in about two years time.

  • ACFER01
    ACF Equity Research (@ACFER01) reported

    RBS - the bad news never stops for this entity. Whilst an old story coming to a conclusion it is reminds us for just what an awful business RBS became, surely it is time for NatWest to vaporise this brand and its culture (for the benefit of shareholders as well as just because)? See more below @stockmark_it

  • DMTBarker
    David Barker (@DMTBarker) reported

    @NatWest_Help well I am stuck here in Mauritius with no flights and travel company only covering 3 extra days of accommodation and then guess what my NatWest travel insurance excludes flight cancellation as a result of war I am alone and no help from Alliance

  • Victori06190611
    VIX (@Victori06190611) reported

    @DegenerateNews This is a big deal! Barclays and NatWest are known for hating crypto. They legit will close down your account if you deal with crypto in the past.

  • Toby1062065
    Toby (@Toby1062065) reported

    When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.

  • godders2304
    PAUL GODWIN (@godders2304) reported

    @NatWest_Help Ok but doesn’t really help me. I needed cash to pay the barber! 💈 wasted trip. It’s the lack of communication from NatWest that’s even more annoying. An hour on the phone and even the customer care guy, doing his best and really good guy, couldn’t tell me what was up

  • ThreeShiresHead
    Three Shires Head (@ThreeShiresHead) reported

    @AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.

  • spottywolf
    Paul mear (@spottywolf) reported from Ludlow, England

    @MartinSLewis Mortgage question - my fixed rate is up end of June with NatWest 🥲 Got 7 years left. Fix or tracker ?

  • Dravidict
    Annurag P Rekhi (@Dravidict) reported

    @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat