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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (31%)
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Website (25%)
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Mobile App (25%)
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Login (19%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Mitcham, Norwich, Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| Norwich |
Mobile App | |
| Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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NickMHalliday
(@nickmhalliday) reported
Trying to set up a personal bank account with Natwest to eventually deal with some family stuff. Website awful and setting up account takes days. Like setting up a Swiss secret account. Almost like they are doing me a favour. Absolutely bizarre.
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Sare's Page 💛💙💛 #SafeEdForAll
(@DeeMeanz) reported
Hi Natwest, what do I do abt money that has been stolen from my account please?? Some arsehole has stolen my card and spent my money to support me and my kids and some of my rent money too!!! 😔😔😔😔😔
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President Nancy congo drc queen nancy Mpanzu unchr
(@nancy_drc) reported
@LaLigaArab @SevillaFC About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank TSB Bank
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Laura
(@brownygirl83) reported
@natwest is there a reason why your Pontefract branch now shuts at 3:30 everyday, making it impossible for those with full time jobs to use??
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@Cbonds_Global
(@Cbonds_Global) reported
🔎Upcoming issue Issuer: Jigsaw Homes Group Issue description: about 30 year £250m bond Date: soon Bookrunners and Lead Managers: Barclays, NatWest Markets
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Macca
(@Macca5968) reported
@FansBet Withdrawal issues ONGOING Webchat Quote I believe the issue was because RBS and Natwest changed from Visa to mastercard I understand it has been going on for a while now, the payments team are still working on a fix
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President Nancy congo drc queen nancy Mpanzu unchr
(@nancy_drc) reported
@LaLigaArab @joaofelix70 About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank 1
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Ben Hutton
(@Hutton901) reported
@HambletonDC would anyone be able to check drains at central arcade in Northallerton? I work at NatWest and there’s a terrible smell around the area.
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Winnie
(@mwanawesoko) reported
@nickmangwana Natwest is closing branches is small towns /areas but not completely shut down, customers can still go to other branches & online banking is easy in the UK. Debenhams is closed physically but still shop online cause of easy Internet/WiFi access.
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Michelle Spencer
(@shellspencer) reported
@NatWest_Help Hi yes I did and it was an application. I signed the credit agreement. I’m a natwest customer so did it through my app.
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Financial Ombudsman Service
(@financialombuds) reported
@Louloul87909042 Good morning. I'm sorry to see you're having trouble with NatWest. If you think we may be able to help, please send us a DM with more information on what's happened. Regards, AC
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yvonne💙 🤎#P&J
(@geordysocialist) reported
@Prague_Tony I asked my bank (NatWest) recently if I could keep my account for a couple of years while I tested living in Spain. They said no problem as long as money was still going into it, so this surprises me. Also, loads of Premium Bonds winners are listed as living abroad every month.
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Mashi Chiutsi
(@MashiChiutsi) reported
@nickmangwana Is NatWest closing sir? All major banks in the west are reducing branches to realign with customer behaviour. People tend to use online banking and card transactions so the need for cash or walking into a banking hall are reducing. That’s different from closing down
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Alistair Nicholls
(@AlistairNic) reported
@DerylLynn Yes! Just been dealing with one for an hour for the simplest issue. Previously NatWest refused to transfer £ to another bank account until I went into a branch, photo ID & spoke for 20 mins on phone to one of their "security" people. Why are you transferring this £?!!
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Ernest Mungate
(@Erniejo77270484) reported
@nickmangwana Iwe ndaba kwana closing for down sizing but still operating in the country is different by leaving a country wakatanga kuputa rinhiko? Debenhams and Natwest are still operating in the UK, dont compare that with standard iya yakati tazvitadza takuenda sarai nechinyika chenyu
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carlton.
(@carlton_danga) reported
@Harrison101HD feel like **** just want the natwest kits back
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President Nancy congo drc queen nancy Mpanzu unchr
(@nancy_drc) reported
@RealSociedad @LaLigaArab @FCBarcelona About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank
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Taeya Doyle
(@DoyleTaeya) reported
@NatWest_Help I have contacted NatWest since last Wednesday as both my main and savings account has disappeared. I’ve waited for a call back and received nothing. What is going on?? I have no access to my money!
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Tony Weston
(@tonywestonuk) reported
@EbFalls If a customer needs to pay their tax bill, a transfer needs to be made to HMRC, who bank with Barclays. But, if the customer banks with NatWest, and take out a loan their tax, NatWest needs to use their own supply of central bnk reserves. It can't use the bank credit it created.
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Robyn Wheeler
(@rob1wheeler) reported
@AskNationwide hi, I’ve been trying to pay an invoice for a few days but every-time a note comes up saying there is an issue and to try again later. Please can you check to see if there’s any issue? They bank with NatWest if that an issue? Thanks
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Benedict
(@Bobcobbler) reported
@sidskid80 I believe you mate. I was going down to Teesdale street off the Old Bethall Green road since the late 80s onwards. Was there when the flats shook when Natwest got bombed. Watched the debris fall from the sky like a tickertape parade.
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kit miles
(@kitmiles) reported
@Prague_Tony Barclays are slow. Most UK banks cannot extend passporting services to non-UK residents. Our NatWest account was closed last year. No big problem as there are other online banks that offer very good services with multi-currency accounts including UKP.
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Catherine Williams
(@Catheri91773248) reported
@NatWest_Help why can’t I get into my mobile app or NatWest online? Nothing is loading is it a nationwide problem?
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Ceaser Cicero🏴🇿🇼
(@Ceaser83561194) reported
@nickmangwana Well for your followers who lacks information that will buy into this superficial understanding of why and how the likes of NatWest closed. Closing because you want to adapt to your changing customer needs is different from closing because business is nolonger viable.
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forest 🌳
(@canonicalelm) reported
**** natwest ur website is shite and I’ve been waiting for customer service to respond for 2 hours 🖕
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amygdalaK
(@AmygdalaK) reported
"She has been living in the block for about five-years. She used to work at NatWest Bank I think. She's really friendly."
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Stroke.The.kiba
(@Kirsty43330101) reported
@stephenonguk @koinly NatWest are OK no problems.
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Andreas Beirne
(@AndreasBeirne) reported
@British_Airways guys…. I’ve tried for an hour to book a flight from MCO to LGW and there’s a constant error saying the bank has declined….when it’s been accepted by the NatWest app. I’ve tried numerous times and I even called to book but you guys aren’t even taking bookings!
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President Nancy congo drc queen nancy Mpanzu unchr
(@nancy_drc) reported
@LaLigaArab @SevillaFC About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank TSB Bank
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Janjon
(@RagingAnecdotes) reported
Heads -up people. If you want to open a community account with Natwest, you can only do so if you are already a customer & only online. Don't tick the box which says you are an existing customer though - it won't let you carry on with the application. Nice one IT dept............