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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (38%)
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Website (31%)
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Mobile App (15%)
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Login (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Ravey
(@MissRavey89) reported
Being 97th in the queue to speak to someone from Natwest is not reassuring me about switching banks! £175 switch isn't worth it for the problems I've had so far
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Jake
(@MoB86022666) reported
@bolfem4real @NatWest_Help Same here for me. No help from NatWest at all. How long did it take to get resolved and can you give me any advice please Bolfem?
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LindaD 🇬🇧🏴
(@seagull4a) reported
@NatWest_Help No, I was told I'd need to go to a NatWest branch. Which I will do anyway in future as using the Post Office clearly isn't viable for business banking. But going from Barnes to Richmond and back (3 miles each way in heavy traffic) makes banking a slow job!
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Dewi 🏹📜
(@Dewiwrites) reported
@emilyinkpen I don't think that's necessarily a problem that needs fixing; there are scammers on Twitter, sure, but none of them are acquiring blue ticks and using them to trick people into believing they're speaking to *the* NatWest bank, eg. If you can buy verification, that will get worse.
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Yana Roberts|Business Advisor| Law|Health&Welfare|
(@YanaRoberts3) reported
@Ocado @NatWest I'll contact customer service tomorrow morning, as bank verifying transaction. Thank you.
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Steve
(@zz5g72) reported
@MoneySavingExp Natwest site is a mess. Going round in circles due to Joint account. Basically it seems you can't use the switch service for a joint account. Have to first open a sole account and later add another person. Pain in the butt.
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Sean | TikTok Ad Creatives
(@MrpseanZocial) reported
@jenahfir Hack: Open up a business Natwest Account and you get lifetime access to the bookkeeping Software called Freeagent
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Olly Mann
(@OllyMann) reported
Had a cheque for £2k. NatWest closed both branches near me. Their app won't accept large cheques. So I deposited it via Post Office, who lost it. I've gone into my overdraft. NatWest say it's the Post Office's problem, and vice-versa. Branch closures are happening too quickly!
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Chris Palmer
(@ChrisPa64893196) reported
@monzo How about increasing your savings account interest rates to 5% like natwest and other banks instead the highest is easy access is less than 2%. Your loan interest rates are over 10%. Not really helping us are you
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Asento
(@_francek60_61) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge
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Egg Man, nationalism not globalism
(@MeMints) reported
Very concerned NatWest premium accounts offers DragonPass (airport lounge access). Initially looks connected with NatWest but it's a Chinese company. There is a serious risk that people might inadvertently use the same login details they use for their bank account...
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Lloyds Bank
(@LloydsBank) reported
@mynameisben99 Thanks for confirming this. While we're unable to speed up the process with NatWest, it does appear that they're aware of the delay. Do you have any friends/family members who may be able to help out until the money arrives? 1/3
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Jennifer Baines
(@JenFutureStars) reported
@NatWest_Help can someone from NatWest fraud help before we go public with what’s happening!!! 4 emails no reply!
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Ali234
(@AliDAVI25887101) reported
@IrvineWelsh @ContraHitch99 I used to work in the Maidenhead branch of Natwest and Coutts were in another league, might be worth a look tbh. I wouldn't recommend TSB bloody awful in Broughty Ferry
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Paul Beggy
(@pbpphotography) reported
@Peston Just sell the shares in NatWest to help alleviate some of the deficit. Delay HS2 or reconfigure it. Tap up the energy companies for Windfall. Bobs your Uncle *****’s your aunt
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Oliver Chamberlain
(@oechamberlain) reported
@NatWest_Help You have locked me out from my online banking and now I can't get in because currently I don't have a phone. Natwest is the worst service I have ever used. Advise me.
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Jack
(@jb889091) reported
'To verify this payment, please go to your banking app, click the notification, click approve, return to this site, have it go wrong, do it all again, get a confirmation email, and then worry for three days that you've paid for the thing twice.' (Mentioning no Natwest)
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Jon
(@Rhyxlitic) reported
Finalamissa tickets in the basket then NatWest goes down 🤡
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The Force Mæjor
(@freedomeggspoon) reported
@inv4fee2020 NatWest to Kraken was working, but not done this for a few months.
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No name
(@mynameisben99) reported
Still @NatWest_Help continue to ignore me and all customers affected by this. I wonder how NatWest staff would feel having over £1000 taken from there account and no access to it??
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tilly
(@teefortilly) reported
Natwest is such a nightmare if you don’t know your details. Wdym i need to wait 3 days to deceive details by post, I need to access my account TODAY
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Graham Canning 🇺🇦
(@lean_fsl) reported
@AskVirginMoney is there a problem with online Business Banking today? I get booted off both the app and Internet sites when trying to make a payment. Switching to Yorks Bank / Virgin from Natwest was the worst business decision I've made, ever. Everything is just SO glitchy. 🙄
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Daniel Rouse
(@daniel_rouse_) reported
@MoneySavingExp Been waiting 5 weeks to complete a switch to Natwest. Awful service
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Held In Our Hearts
(@heldinourhearts) reported
It's #GivingTuesday and we are calling out to any @NatWestGroup employees who would like to support Held In Our Hearts on a regular basis. From the 1st of November to the 31st December 2022 NatWest employees can claim £125 to donate to Held In Our Hearts if they set up Payroll
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Jia
(@Jia__Li) reported
@NatWest_Help I can’t get access to my online banking and use my card for 4 days now, I tried to speak to your customer service but they refuse to give me a reason and not sure when I can get help !!! Since when you Natwest like to keep people’s money like this ?!!!
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Joe in Fife🏴🏳️🌈🚴🏃♂️⛓️
(@joeinfife) reported
@davidareader @NatWest Can't say I find it disrespectful (can't even think what ethnicity you think it's disrespectful to). It is, however, an absolutely crap name and it smells of a middle aged person trying to be down with the kids.
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unusual_whales
(@unusual_whales) reported
We suspect Chair Powell will try very hard to avoid saying anything that might be misconstrued as a signal that the inevitable step down in the size of tightening is a pivot toward the end of the tightening cycle," - NatWest Markets.
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Sarah Spencer
(@sarahrspencer) reported
@NatWest_Help if considering a switch to NatWest… DONT! Every promise they make, they break. They WONT make sure all your DD’s are paid, they WONT complete in 7 working days, they WONT set up your card in ApplePay when the number’s generated. Lies, all lies. They’re truly awful.
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SatshopUK
(@SatshopUK) reported
@MKL_Solutions I don't require credit facilities or overdrafts so ditched Natwest as it was too expensive... ANNA is basic but works well... For card payments I also ditched TYL by Natwest and went to Takepayments and also had no problems... :-)
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Bluebell Cottage
(@Grenoside) reported
@NatWestBusiness Well that would be a miracle when in a few clicks a Natwest business customer is unable to open a Business Reserve account (meeting all criteria that is) and after speaking to 7 different advisers at Natwest taking over 1 hour is still unable to open a Business Reserve account.