NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 12/23/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (19%)

    Login (19%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Mitcham, Norwich, Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomNorwich Mobile App
United KingdomPontypool Login
United KingdomBirmingham Transactions
United KingdomCrawley Website
United KingdomSwindon Website
Map Full Outage Map

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Samuelthesaint Sam (@Samuelthesaint) reported

    @NatWest_Help hi NatWest your app doesn't seem to be working?

  • jobrydon Jo Brydon (@jobrydon) reported

    @Pearkore It's completely bizarre. I spoke to someone from my old school who works at hsbc and she said that it's as simple as going onto the customer's account info and picking from a drop down menu. I've been to three different natwest branches since 2016 and nobody has managed it.

  • h3_extrachars h3. (@h3_extrachars) reported

    @alistairmilne NatWest is literally down for maintenance for several hours most nights & you can't access your accounts / do any transfers

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • NotesBytes NotesBytes (@NotesBytes) reported

    Customers withdrawing to NatWest and RBS accounts are now advised to make sure their account is open at all times. This is due to the group shutting down accounts.

  • ella_andsharks els 🖤 (@ella_andsharks) reported

    anyone else with natwest getting calls every 4-6 months asking them if they want to sit down over zoom and have a chat about their products etc, **** off i’ve said no 3 times now why are you still trying

  • annienon Vince Cole (@annienon) reported

    @CenterParcsUK Hi, I am trying to book a break with my NatWest debit card...but your website asks for payment authentication? NatWest have send me a fraud warning "never reveal this code" Should you be asking for payment authentication? Many thanks

  • stuwin50 Mr winter (@stuwin50) reported

    Why is Natwest service down today ?? No explanation on front page on both their Web and mobile page!

  • OscarILester Oscar I Lester (@OscarILester) reported

    @__Crocked We're using NatWest for a joint-current + savings with no issues, but they're v average + no real perks.

  • afcbbeachboy Nick Smith (@afcbbeachboy) reported

    @Bournemouthecho I have been a NatWest customer since I left school over 40 yrs . The bank is a shadow of its past , terrible opening hours machines that constantly break down and customer service that is dam right awful .

  • UnoThemOnes Economy still tight (@UnoThemOnes) reported

    NatWest really blocked my card because of £27 I dunno these peoples problem

  • GreenwichLDN Just Greenwich (@GreenwichLDN) reported

    @SurreyRoadCops Cameras on all zig zags. No budget issues if you did that. Blackheath Standard (outside the old NatWest) would fund the Met in a month!

  • werewoof13 Silverback_werewoof (@werewoof13) reported

    I'm getting sick of natwest ngl, it's happened a few times now where I've transferred from my savings account to my current account and the money has ******* vanished Literally all the money I have left for the month, I asked customer support and they just said 'we can see it-

  • elhombredeviaje it's Th3 Journ3y-man (@elhombredeviaje) reported

    Essentially they did the same thing to me twice whilst out of the country. First time I got half reimbursed. The second time I told them to go **** themselves I'd never set foot in another natwest again. The ironic thing I now earn in crypto rewards a week than whst those bank

  • premraghvani Prem Raghvani (@premraghvani) reported

    Did @NatWest_Help really just close my account down lmao At least I saw NatWest's ***** tricks and dodgy behaviours and moved banks lol

  • NOELY1982 Noel O'Brien (@NOELY1982) reported

    @JimRoyale1 @Lavery8th It’s currently closed in swinton as he’s having issues with landlord he’s still got the one in walkden The one on the height is going on the row where NatWest used to be by the looks of it

  • MrsGrumpyDuck1 MissG (@MrsGrumpyDuck1) reported

    Gotta give it to Natwest - their fraud team are on it. Within minutes of notifying me there was suspicious activity on my card, they issue a full refund and new card. Coulda been a completely different day today

  • Auberon_A Auberon Ashbrooke (@Auberon_A) reported

    @curlywiggins @NatWest_Int TY, It is a poor day, hoping Sand St has space pm. One of those days. Left my wallet in La Braye. Son at uni in mainland sent Whatsapp 5 mins ago, asking why someone has ordered him women's clothes. Wife can deal with this; certainly not me. Next problem; how long wait in NATWEST

  • clivewarwick Clive (@clivewarwick) reported

    Its taken 3 phone calls and three weeks and still i dont have access to my money in my business account? Why @NatWest_Help is it not possible for me to get a card reader? and why is it not possible to move my money from my account???? Just ridiculous...steer clear of Natwest!

  • MrsZPanks Zoe (@MrsZPanks) reported

    @natwest absolutely rubbish service while trying to use my debit card abroad! No help when trying to contact you , I was asked if I could ask the hotel to change the way they took the payment!!

  • Pdwife2 Pdwife (@Pdwife2) reported

    Would @NatWest @Barclays donate some money to help with packaging and postage costs as part of their community support?

  • Ang106Angela Ang (@Ang106Angela) reported

    @NatWestGroup my daughter turned 18 recently and we are having a terrible time trying to get through to NatWest to take control of trust fund! Online portal won’t register, nobody answers phone, been on hold for over hr with still no answer! No answer with online chat either!

  • rolfe_haley haley rolfe (@rolfe_haley) reported

    @brightonsnapper @MailOnline Surprise surprise. This really doesn’t help those who are disabled and vulnerable. The #NatWest bus doesn’t always get to #storrington. If your paid by cheque you HAVE to take it in to a bank or bus to get it accepted.

  • AbdulMMuhammad5 Abdul M Muhammad (@AbdulMMuhammad5) reported

    Peace : Let Your patients know about Natwest Bank if they don't already and about what is happening to local Post Offices up and down the country.

  • wine_oasis Truffles 🇬🇪🇲🇺 (@wine_oasis) reported

    NatWest is to close 21 branches & RBS is to shut 11 amid a customer shift to mobile banking - as 12 jobs will be lost with the majority of staff having to relocate The banking giant has confirmed the sites, the majority of which are in England, will be closing

  • kijduse Kevin Park (@kijduse) reported

    @twickerati This is annoying. NatWest have the only reliable ATMs on the high street. HSBC and Barclays regularly out of service.

  • Complyorcry RealityCheck (@Complyorcry) reported

    @AskNationwide thank you for the sterling and efficient service you provided today to make up for the dismal service I received from @NatWest_Help who after 28 years couldn't be bothered to keep my business. Natwest loss is your gain because I am going to move everything now.

  • parentchain ParentChain I Support Boris! #BorisTheBoss (@parentchain) reported

    @Wouldbescouse @uk_sf_writer @NatWest_Help I agree! There were two NatWest banks that shut down near me. The closest is now 4 miles away and I have to pay a car park. Car park is expensive. Within 10 minutes of arrival it goes over £1.

  • Kmk4287 Kmk42 (@Kmk4287) reported

    @OneOf15percent @SkyNews @NatWest Or working people!

  • mccoll_lorraine L McColl 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿 proud WASPI (@mccoll_lorraine) reported

    @NatWest_Help is there likely to be an increase in Savers interest rates any time soon? #BoE increases seem to achieved nothing 🤔🤔 #Natwest is offering £150 to new customers and as a customer of over 40 years I am not very happy - where is the Bonus of £150 for loyal customers