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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (29%)
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Transactions (17%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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THEA haldane
(@thea_haldane) reported
Shocking service from @natwest silver travel insurance.
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Richard - Entrepreneur & progressive 🇨🇦 🇵🇸
(@torontobloke) reported
@BarclaysUKHelp I'll ask her. She isn't on here, prefers Instagram. She really doesn't want to leave Barclays, I offered to get her an account at Natwest as I'm with Coutts which would sort that. She turned me down, so thats loyalty.
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ranj ran
(@ranj_ran) reported
@NatWest_Help is there any issue with NatWest mobile banking app for Android? Can’t see Credit Card account loading at all.
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Nikhil 🏏
(@CricCrazyNIKS) reported
The game gets even more interesting, a full toss hit to mid on. India channeling their inner Natwest chase? For now, looks far. Apart from the one ball to Rohit, rest two more unforced errors than good bowling but the pressure has been there.
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Thom
(@ldn_thom) reported
Having such a painful time with NatWest 😔 I’ve got a B1 for my EWS. Same for every other building in my block. Yet they won’t accept it - they insist on one form covering every building. Fire engineers refuse saying not required by @RICSnews #buildingsafetycrisis
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Steven Howell
(@owls2309) reported
@NatWest_Help my credit card information/balance is missing off my NatWest app? Is this a problem across the whole app?
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The Dark Side of the Bune
(@Alphabune) reported
(the ones I previously informed Natwest I had never received,) are still active. Finally, why does Natwest find it acceptable to leave someone without access to their finances, reliant on transferring money to others for things as paltry as a loaf of bread, for nine days?
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Claire Palmer MCC
(@ClairePCoach) reported
from
Horsham, England
@NatWestBusiness access to my business account stopped due to incomplete business profile which was in process. Am 1 person business, little help. Appalling c/service. No thought for the individual. 40 years with natwest, 20 years as business account 🥺 Help req.
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Simon Evans
(@SEvans76) reported
Over 30 minute wait to get through to a travel insurance premium service #disgraceful #natwest
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The Dark Side of the Bune
(@Alphabune) reported
@NatWest_Help maybe you can explain a few things for me. Why did Natwest suddenly decide to replace my perfectly working debit cards with three years of life left out of the blue? Why when querying this was I told that no such cards had been sent only to have my current debit
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'Lady KatiB' for services of being brilliant
(@KMB193) reported
@SimonDalling @florencerounda2 My friend got a similar one from natwest and a new card in the post. It is something to do with the chip not working. But always best to check 👍
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James Sutton
(@jamesbwfc) reported
@NatWest_Help hi, can I approve transactions via the Natwest website or does it have to be via the app?
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James Sutton
(@jamesbwfc) reported
@northernassist Yeah, I've tried that but no joy. It's a mixture between Natwest being overzealous and also the Northern app authentication link/screen not working correctly. I've screenshotted the issue (no personal details). How can I report this to the Northern I.T. team?
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D
(@ydvkpd) reported
@mufaddal_vohra Look at @flintoff11 how he tried to block @ImZaheer while that first run. No doubt why he everytime got tight slap on his face by Indian team... whether it was NatWest final or it was Yuvi's 6 6s...
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Northern Power Mouse 🌹🇪🇺
(@Northernlass71) reported
Asda and not them, even though their app closes randomly, is very slow and glitchy and doesn't register the debit in my bank account balance on the NatWest app. Please could you look into this and let me know if this is an Asda issue or a NatWest issue? Quite frankly I just want
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Sunil
(@sukans) reported
@NatWest_Help I have nothing to smile on such pathetic banking services unlike you or perhaps you know that NatWest is an incurable bank. It is shame that I have to ask for help to get our bank statements. The NatWest Sevenoaks branch is just pathetic.
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Deetwo TehReaper
(@DeetwoT) reported
@PeteEdochie_ 32750021 560035 NatWest Mr b Kelly Please help me out I'm suffering
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perspolis66
(@perspolis6611) reported
@NatWest_Help @santanderuk I’m a Santander customer, used a NatWest cash machine and the machine snatched back my money before I could get it. NEITHER ONE OF YOU ARE CAPABLE OF SORTING IT…USELESS. Would be different but f I owed you money😡
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Lucy Dawson
(@LucyJDawson) reported
@NatWest_Help ATM ate my debit card in France and didn’t withdraw the cash but the money has gone out of my account, please help? #natwest
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Tom Sherrington
(@teacherhead) reported
Dear @RBS_Help your service is desperate. No branches, nobody answers the phone, Cora can't answer my question. I'm going to trek to one of two branches in the whole of London. Nobody can tell me if a NatWest branch can deal with it - local branch of NW also gone. Terrible.
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ِ
(@YANGTA0) reported
@keshilvr i can’t be working at lloyds with them sending money to my natwest 🤡🔥
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Randy
(@ozwod) reported
@rusty_vr I’ve been buying through NatWest for a long time and never had a single problem!
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Northern Power Mouse 🌹🇪🇺
(@Northernlass71) reported
@asda I've have been trying to put an online order in for my parents this evening. When I go to checkout and attempt to pay (using my NatWest card) I have to approve the payment in my NatWest account but it doesn't go through. @NatWest_Help assure me that this is a problem with
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Jess 💚
(@Jess_boston_mum) reported
My new card is rubbish! Card constantly gets declined on contactless, online transactions as well don't go through! Absolute nightmare! @NatWest_Help #natwest #Mastercard my husband has the same problem since his bank switched to MasterCard!! @Mastercard
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shakti
(@shaktigautam) reported
@MastercardUK I have a card from Thomas cook and Thomas cook is saying that MasterCard is not accepting dispute so because of you my 500 gbp is with Natwest pls help
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scarlett m
(@scarlettmorine) reported
@tastecard Hi — I still haven’t received my tastecard login details after opening a Natwest Student account. Have sent you a dm. Thanks
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James Sutton
(@jamesbwfc) reported
@northernassist I have managed to buy via the website and they have auto synced down to my app. However, this isn't really workable in the long term. Why is the Northern app asking me to authenticate the payment when it's for only £4.70? Who is causing this, is it Northern or Natwest?
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TOTP
(@totpogo) reported
@NatWestBusiness Said they’d get back to me in an hour, that was 90 minutes ago, I guess they’ve lost my cheques and somebody is looking down the back of the NatWest sofa!
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OD9980
(@od_9980) reported
@NatWest_Help NatWest closed my account and I had nearly £300CR in the account. I wasn't able to claim the money as I had no proper ID at that time. Then when I tried claiming the money in a branch today, they said that there was no money in the account. Help me out please #help
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Elliot
(@elliot199991) reported
He’s fuming he’s gonna have to go to NatWest and cancel it. Apparently it’s the 5th one this year. I think Tony may be the problem here.