NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 01/22/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.

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City Problem Type Report Time
United KingdomBerkhamsted Login
United KingdomCroydon Website
United KingdomThetford Website
United KingdomManchester Login
United KingdomSouthminster Login
Isle of ManCastletown Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • BrynLufc Bryn Johnson (@BrynLufc) reported

    @robwh1919 @LUFC @LUFCTickets Don’t think the new system is accepting new links its just ported over old links from the other site. They only just got the natwest issue fixed Wednesday was unable to renew till then

  • AndersEason ACE (@AndersEason) reported

    @MasonVersluis I had an issue with my bank (natwest) that all of the sudden blocked my transactions from me buying crypto with my own money … this pushes me further away and makes me angry of the control they have … currently 👀 **** banks

  • mattblake94 Matt Blake (@mattblake94) reported

    @BBCNews I fail to see what the issue is with her sending back the data? She was told to take it home. Ok. Not her fault. She should've given it back when she was sacked. What's the issue? NatWest staff, maybe with a couple of cops come round, drive the data to the bank. Job done?

  • shaneja67028695 shane jackson (@shaneja67028695) reported

    @Norv675 @RichardHeartWin I’ve had the same with natwest but if you only top up once a day it works fine. I’ve also opened a sterling bank account as they openly support crypto and I’ve had 0 problems topping up my card.

  • lesleyanngreen Life Therapy (@lesleyanngreen) reported

    @peterpalmer52 @NHSEngland Ooh 😮 it was #Natwest down yesterday !

  • taliaraz ᵀᴬᴸᴵᴬ ᴿᴬᶻ (@taliaraz) reported

    @NatWest_Help been on the phone waiting to be put through to someone on the NatWest international phone line for 2hrs+ now , this is shocking customer service

  • XRPRETIRE XRPRETIRE (@XRPRETIRE) reported

    @BrumDogMillion Natwest are fine no problems

  • johnwhitehead44 John Whitehead (@johnwhitehead44) reported

    @costahammer @Cockneycabbie_ Working down lea bridge road , looking after the bomb to see the London skyline appear. Thought the NatWest building had gone!! Went out on moped next day, couldn’t believe the devastation. Nearly finished the Kol, then they closed all the roads.

  • shaneja67028695 shane jackson (@shaneja67028695) reported

    @cryptomoney1000 @RichardHeartWin Try starling bank no issues at all. Natwest and Santander both have issues sending money to crypto accounts if it’s more than one transaction.

  • AndrewSWilson7 Andrew Wilson (@AndrewSWilson7) reported

    @AskNationwide About half hour ago from a NatWest account. Maybe they're having issues idk

  • Rosey_St Rosey (@Rosey_St) reported

    Anyone else receiving appalling service from @Natwest? Been on hold so far for 1 hr 30 minutes to confirm to them that a valid payment I made is valid! Not a happy bunny here!

  • RealUnFocus UnFocus (@RealUnFocus) reported

    natwest be like "let me help you" natwest also be like "hah sike lmao i only said it to look trust worthy to the public eyes get rekt kid"

  • Tref_Griffiths Tref Griffiths (@Tref_Griffiths) reported

    As far as business banking goes @NatWestBusiness is an absolute **** show. Never known any organisation work as hard as Natwest do to get in the way of business growth. Genuinely baffled at how poor they are.

  • Hermojesty moji (@Hermojesty) reported

    @NatWest @NatWest_Help tell me how @NatWest_Help think its OK to put a hold your account because there is an issue for over a week and make no communications with you. #disappointed #poorcustomerservice #theyneedtodobetter

  • brianjhomer Brian Homer (@brianjhomer) reported

    @NatWest_Help Well I had a message which I thought was on the NatWest site. I guess it must have been a scam? I never clicked anything.

  • malikab033 Malika (@malikab033) reported

    @mantsy1981 @NatWest_Help I know it’s actually a joke can’t wait to get my money out and stay well away from Natwest it feels like a ghost bank that’s how bad the customer service is.

  • rugbyciaran simon cheung (@rugbyciaran) reported

    @NatWest_Help need to get out of NatWest. Out of the branch & as a customer. ******* sad bank

  • JaiKrika Melissa (@JaiKrika) reported

    I clearly should do things in the morning when I first wake. Spam got into my inbox and it appeared from NatWest. Dosy me checked and clicked the link. Thankfully I noticed the website URL and noped right out. Come on brain your better than that.

  • cricroyale CricRoyale (@cricroyale) reported

    @on_drive23 50-50 CB series victory had more pedigree/value but was not that celebrated comparatively to the Natwest maybe we had just won the T20 07 WC plus it was a slow tonic 2 final matches White ball need that thrill moment make or break ; Natwest after many final defeats gave that.

  • Michell26062281 Michelle (@Michell26062281) reported

    @BBCNews She is clearly breaking data protection laws by holding people's info when she is no longer working for them.. people gave info to Natwest, not their employer to stash under her bed for 10yrs!!

  • NewnhamTony Tony Newnham (@NewnhamTony) reported

    @tonyanthonynic @ScoobyDrew2 @tompearce49 NatWest is state owned by Westminster, bailed out. A relocation & the training of a new work force would take years & is not viable. Lloyd Bank own Scottish Widows, why would they relocate? Both these companies will have access to the Single Market in an iScotland…

  • jyorke75 Johann Yorke ™ (@jyorke75) reported

    @NatWest_Help @NatWest_Help been waiting all day for a call back. Honestly what ever happened to customer service at Natwest.

  • Meg16960 ᴍᴇɢ (@Meg16960) reported

    Why is the NatWest mobile banking app down again!!! 😩

  • TashaFlinders ▫️tasha▪️ (@TashaFlinders) reported

    Natwest app is down literally 90% of the time

  • ktpnuts Katielou xx (@ktpnuts) reported

    @AskNationwide Hi do you have any problems with transfers out of Nationwide please? I've transferred funds to. NatWest account and it's not been received, normally it's instant.

  • bunnymaid bunny (@bunnymaid) reported

    @NatWest_Help #Phish You may wish to talk to @Cloudflare about this domain: httQs://natwest.legal/ If you do not understand the problem, escalate internally to your security people. (spotted in passing trawling a well known cess pit - qhoster.)

  • Harry22578782 Harry (@Harry22578782) reported

    @LloydsBank Lloyds, after 35 years being a loyal customer are constantly declining my card for amounts like £15,£30 even less. Even though I have over £2000 in my account? I called,on phone for over an hour,passed all over, and still no resolution. My advice bank with NatWest.

  • almostforward Ben James (@almostforward) reported

    @miller_ewart @BenIrvineAuthor The Jesus and Mary Chain. Just noise. The problem with 80s guitar bands is 99.9% of them should’ve been doing admin jobs at NatWest but they wanted to be pop stars and it was the rest of us that suffered.

  • squigglyjelly Betty (@squigglyjelly) reported

    @HooverMouse Im with natwest and just had a customer struggle with Halifax on our machine…

  • thomasdaleuk Thomas Dale (@thomasdaleuk) reported

    @NatWest_Help you should be ashamed of yourselves for what you have put me through today! Safe to say I can't change bank account quick enough and urge everyone else to do the same! Please share and retweet! Nothing but issues and stress with NatWest! AVOID AVOID AVOID!!!!!!!!!!!