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NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 24% Website (24%)
  • 24% Login (24%)
  • 20% Mobile App (20%)
  • 12% Transactions (12%)
  • 12% Withdrawals (12%)
  • 8% Transfer (8%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Northampton, Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, and Burry Port.

CityProblem TypeReport Time
Northampton Website 6 days ago
Whitefield Website 1 month ago
London Transfer 1 month ago
Birmingham Website 2 months ago
Salford Login 2 months ago
St Albans Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • jujames94
    JJ (@jujames94) reported

    @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

  • SurinderRehal
    Surinder (@SurinderRehal) reported

    @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts

  • ACFER01
    ACF Equity Research (@ACFER01) reported

    RBS - the bad news never stops for this entity. Whilst an old story coming to a conclusion it is reminds us for just what an awful business RBS became, surely it is time for NatWest to vaporise this brand and its culture (for the benefit of shareholders as well as just because)? See more below @stockmark_it

  • dylan12135
    dyan gough (@dylan12135) reported

    @Aodh_MagUidhir @NewnhamTony under FCA regulations NatWest will need to move hq to inside the uk You are the problem in this country - can’t have a sensible conversation with someone who has a differing view so u resort to abuse. Sad that you’re so full of hatred for the uk to make ur stereotype comments

  • MrBrondorDeFi
    Mr Brondor (@MrBrondorDeFi) reported

    PRICES GOING DOWN AND YOU’RE PANICKING? This is nothing compared to what’s coming G ethereum:0x4a220e6096b25eadb88358cb44068a3248254675 - ECB Digital Euro pioneer. HSBC Barclays Lloyds NatWest all using Quant tech. Bank of Japan collaboration. SWIFT integration. Down 80% from ATH while connecting the entire financial system to blockchain. bittensor:native - NVIDIA dropped $420M. Jensen Huang endorsed it publicly. Grayscale ETF filed. $43M Q1 revenue. The CEO of the most valuable company on Earth validated your bags. And you’re scared of a red week? solana:rndrizKT3MK1iimdxRdWabcF7Zg7AR5T4nud4EkHBof - Apple featured them at WWDC. NVIDIA partnership. 45K+ GPU nodes. Powering the infrastructure AI needs to run. These aren’t memecoins hoping for a tweet G These are the protocols institutions are building on RIGHT NOW while you consider selling at the bottom. Red candles are the entrance fee. Conviction is the ticket to generational wealth. The ones who sell here will buy back 3x higher and call you lucky. You’re not lucky. You’re early. You’re informed. You’re positioned. Zoom out. Lock in. Let the weak hands exit. We’ve seen this movie before. We know how it ends. Not ******* selling Tribe -Brondor

  • geekgoddess2024
    geekgoddess (@geekgoddess2024) reported

    I was in a union at NatWest and honestly they seemed more interested in protecting the company relationship than representing ordinary staff. So spare me the lecture that unions automatically speak for all working people.

  • vermoutharc
    Vermouth (@vermoutharc) reported

    UK summons emergency meeting with CEOs of 5 major banks (Barclays, HSBC, Lloyds, NatWest, Santander) on Wednesday. Meeting aims to address economic risks from Middle East tensions, support customers, and discuss banking sector reforms.

  • FrozenWhiteRS
    RS John (@FrozenWhiteRS) reported

    @UltraDane Had the same problem with NatWest in 2022, but I wasn't even withdrawing the money, I was trying to buy a car using a bank transfer. They wouldn't do it, even after going through multiple security checks, unless I told them all the details about the car I was buying.

  • MJBurrows
    Matthew Burrows (@MJBurrows) reported

    Why is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.

  • NorfolkCannon
    Richard (@NorfolkCannon) reported

    @robprogressive The amount never changes. Has he changed bank NatWest let him down last time

  • vaibhavtiwari3
    Vaibhav Tiwari (@vaibhavtiwari3) reported

    @NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?

  • bjgiltrap
    Bernard Giltrap (@bjgiltrap) reported

    @SDPhq We want to hear from you. Which empty unit on Earlsdon Street , Coventry that bothers you most? Is it the old NatWest site or another vacancy nearby? Tell us in the replies. We're listening, and we're fighting to bring life back to our street. Vote Barnie, Vote SDP @sdphq 4/4

  • WGCitizens
    WGCitizens (@WGCitizens) reported

    My reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.

  • bell_jd
    JDBell (@bell_jd) reported

    My NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help

  • KathsSpace
    Kath (@KathsSpace) reported

    Got told off when I got on the 51 bus in Yeovil today. I got on at NatWest and was told the stop is only for dropping off not picking up. Can’t find this info on the Buses Of Somerset website or the bustimes website. But at least now I know I suppose.

  • Str8Buckets_
    BANG!³ (@Str8Buckets_) reported

    There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

  • UniteNatwest
    UniteinNatWest (@UniteNatwest) reported

    @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

  • godders2304
    PAUL GODWIN (@godders2304) reported

    @McNicol94 @NatWest_Help Same here. Two different atms. And Post Office. NatWest phone Adviser said it must be my card. Tried to issue a replacement card and couldn’t action that either. What’s happening @NatWest_Help

  • ScattyCat
    Di Beirne (@ScattyCat) reported

    @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

  • Lundstrams_peg
    John Lundstram (@Lundstrams_peg) reported

    @JonnyLavn @ScotlandSky Have a wee read of the crown prosecution service website. Also stops you looking like a right ******* idiot on here Copernicus. Alternatively speak with natwest a company which was famously criminally prosecuted recently. Want it in words of one syllable or less next?

  • Dravidict
    Annurag P Rekhi (@Dravidict) reported

    @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

  • Ken_Stonger
    Mr Bastardos (@Ken_Stonger) reported

    @flying_rodent She didn't say bankers, she said someone working in a bank; city boys at the BofE might take 3 hour lunch break in the pub but your local Natwest cashier won't

  • Jurgans_Army
    Jurgen Himself 😆 (@Jurgans_Army) reported

    @NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!

  • mollieandarchie
    mollieandarchie (@mollieandarchie) reported

    @JonBergdahl @alicemodigliani Not surprised after looking around my local NatWest this morning. Staff wearing football shirts! WTF. I let person behind me go first so I at least got the Tottenham shirt cashier. Then I was interrogated why I was withdrawing a few grand in cash.

  • wvrlfc_tez
    Tez Donegan (@wvrlfc_tez) reported

    @NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said

  • MakelyStudio
    Ali@Makely (@MakelyStudio) reported

    10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

  • brd_smth
    Banilla (@brd_smth) reported

    @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

  • p_crizzle
    P Crizzle (@p_crizzle) reported

    @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.

  • re500v
    re (@re500v) reported

    @NicholasGuyatt Was actually In at the time block rock owned ex NatWest towers which had an American dorm for foreign students. Had shops selling American candy. Our resto was in there. Cost approx 500£/wk in 05. We also worked with Hoxton urban lodge who had rooms starting at 29£

  • David7964noBS
    David (@David7964noBS) reported

    @the_k_bizzle @NatWest_Help NatWest disappointing service not on the side of the customer. Its a real shameful service. Flight cancelled check-in 9/2/26 Evidence from airline confirmed the refund and from agent but still chasing Natwest for a full refund this should have been so easy ? Going to Ombudsman !