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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (30%)
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Mobile App (30%)
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Website (20%)
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Login (20%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website | |
| Edinburgh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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NatWest Group
(@NatWestGroup) reported
How are we supporting our customers with rising #CostOfLiving? We spoke with @TrussellTrust CEO Emma Revie about her organisation’s work to help people and how NatWest Group is supporting that work. Hear more from Emma below 🔽
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David A Putley
(@DavidAPutley) reported
from
Southampton, England
Shocking service from #NatWest here in Southampton..no appreciation of LpA difficulty and denial of receipt of letters put through Branch letter box
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Thomas Hewison
(@Addict_Tom) reported
@NatWest_Help Hi, I've been trying since last night to use my natwest membership reward services for cinema tickets but they don't seem to be working/responding on the website. Is something down on your end?
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Drew 💙
(@AndyCabb66) reported
@lennythepen I'm with NatWest. I'm not allowed to use the counter service to make a deposit. In fact I was literally told "you've got to use the machine" (not would you mind using the machine). I really dislike the machines.
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The Chimes
(@TheChimes) reported
@vandy22570795 Hi Vadana, our ATM machines are located on the 2nd floor outside Odeon, upper mall outside H&M and next to Decathlon on the lower mall. Natwest also have a cash machine to use on the upper mall. If there is anything else we can help you with let us know!
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Andy Smith
(@subbysmith) reported
@HSBC_UK Hi, this was an issue with NatWest. I was just checking whether or not your app would allow me to do it, as I'm looking to switch accounts.
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A change is good
(@Me10_DE) reported
@NatWest_Help record profits yet you have less and less banks open! Your closing them all…… #natwest don’t give me that **** of people aren’t using them as the queues outside my bank are still out of the door
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Shayne the Coding Wizard
(@Ballshack_ow) reported
Natwest banking security methods: in order to protect your account, we'll make it so hard to log in, even you will have trouble accessing it :)
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MalawahSupremacisteventhoughI'mnotSomali
(@NotDClubhouse) reported
@NatWest_Help Can I do this in person, because it isn't working properly on the Natwest app and your website isn't working properly on any of my browsers.
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Mike
(@Mike_Astra_GTE) reported
@NatWest_Help @RBS_Help I’d like to thank James Kempton in Natwest Lincoln for his help sorting my Aunts RBS accounts out that RBS have failed to do since contacting them in Jan, along with numerous phones calls and promises to get it sorted. James did what 5 RBS staff failed in!
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Defi To Defy
(@ExplorerFi) reported
@grobbo13 @hodlaltcoins @CoinDesk Hmm, what exchange do you use that Natwest will allow transfers to & from? I have had issues with them before. I just use Revolut for anything crypto now.
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sally gull
(@sarahgull2019) reported
@MichelleDewbs So when do you suggest people stand up for working people? Ceos on record salaries. Shareholders raking in million pound bonuses but we are told we’re broke.If people don’t take action it isn’t going to change itself! #ToryCorruption #centrica #natwest
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Mudney
(@Mudney) reported
@Scott_Mansell1 For years Natwest made huge losses as it dealt with legacy issues from 2008. Got slaughtered for it. Now, they make a profit and can buy back shares from governmentm get slaughtered for it. 2023 forecast is a reduction - reduced demand for credit owing to high int rates.
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lesbiangunshow
(@lesbiangunshow) reported
@divine_artifice got it! actually makes it sound like natwest's problem then
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David Buik
(@truemagic68) reported
NATWEST EARNINGS for year 2022 - PBT £5.1bn - Income £13.2bn - CET1 14.2% - *** 10p (£1.3bn) - Share buyback £880m - RoE 12.3%, Impairment charge £247m - Taxpayer shareholding down to 10% to 43.98%. Credit card interest 21.46% - shares up 20.79% in past year to 305p
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Mikey
(@MooGriffiths) reported
@c_l84 @LeeButterley Just about to say that - I left NatWest too as they were awful. Switched to first direct, and could see the wages go in day earlier
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Nicola Newman
(@DorkingLove) reported
@NatWest_Help after calling Three times over a four day period doing so on NatWest staff say so. Feeling disappointed with the bank I have banked with for 24 years. Staff unable to help return a standing order that was sent on the 10th Feb.
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NatWest Group
(@NatWestGroup) reported
How are we supporting our customers with the rising #CostOfLiving? We spoke with @TrussellTrust CEO Emma Revie about her organisation’s work to help people and how NatWest Group is supporting that work. Hear more from Emma below 🔽
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Vicky Hall
(@vixhall) reported
@NatWest_Help @NatWest_Help very lovely online chat agents who cannot help at all. Will be going to the regulator as NatWest has betrayed our trust as customers and are leaving my pensioner parents £4000 out of pocket. Really quite disgraceful.
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mike
(@terrierhtafc72) reported
@SkyNews Had a sit down face to face meeting at Natwest branch recently.She sat there telling me what to click on the app ..Nothing else ,no advice no help just sit and click on these offers on app ! Closing account end of month
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David Todd
(@DavidTo73893714) reported
@RachelReevesMP Don't people realise that Rachel Reeves worked at the BoE so knows exactly what she is talking about...ha Please tell us exactly how much the windfall tax will be. Are you calling for NatWest windfall tax now. Don't you want to bring down energy prices?
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Jackie Pike
(@JackiePike26) reported
@NatWest_Help Hello, I am a NatWest customer have two different mobiles, with two different mobile numbers. Can I run the NatWest banking app on both phones or does it have to be on the mobile number that’s registered with Nat West? Thanks
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UK public policy failure
(@policy_uk) reported
@tonythorne007 @Samfr I’ve discussed it all with him directly. He remains clueless/oblivious as to why allowing RBS to take over NatWest was a really terrible idea (and plenty of people told him so at the time). He was Chief Sec to the Treasury when he and Brown approved the t/o.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Paul Tutton
(@tuttonp) reported
@CyclingLawLDN Is that a way down from the Bank of England? I used to ride that when I occasionally commuted from Paddington to NatWest HQ. Awful junction for bikes
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mollieandarchie
(@mollieandarchie) reported
@AFP I think you mean NatWest benefited from not passing on higher interest rates to savers, closing branches across UK & sacking staff! I have been a loyal NatWest customer for 50 years - you get zilch for loyalty!
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JBR Valeting
(@JbrValeting) reported
@emersonpje @CooperativeBank Agreed, it’s awful NatWest is great, never had an issue with theirs
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A person with feelings.
(@_Fairy_Rat_) reported
Oh my God, I want an Apocalypse to come JUST to end Natwest - I hope everybody working there except for the ONE ******* man who FINALLY listened to me after 47 business days of ******* torture gets ******* cancer, hit by bin lorries, + their spouses cheat on them w their enemies!
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Paul Cooke
(@C003KEE) reported
@ShellieF1 @NatWest_Help I am having the same issue. Did NatWest fix it for you in the end? Thanks so much
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Wealth Engineering
(@wealth_eng) reported
$NWG Natwest down this morning after strong results. Only negative I can see is the £337 million impairment charge. Surely doesn't justify the fall of currently -9%? What am I missing? #nwg #natwest