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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Login (27%)
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Transactions (18%)
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Mobile App (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Open Banking Downtime
(@OBDowntime) reported
✅ Resolved Unplanned Bank Downtime Bank Affected: Natwest Group (including RBS and Ulster Bank) #GB End-user Impact: Outage for both Data and Payment services Products Affected: AIS & PIS Start time: 02 July 2022 at 05:46 BST End time: 02 July 2022 at 6:08 BST
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charlienoel
(@charlienoelglas) reported
@NatWest_Help I need to purchase a large ticket item tomorrow using my bank card. I have been trying all morning to tell Natwest but struggling with automated service 😥
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Justin Case
(@Justin20213) reported
@BettyJa08291909 I chose NatWest a loooooong time ago and until they follow Halifax’s lead I’ll stick with them even though they closed our local branch down 😔
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Blaine Coughlan 👬🏳️🌈
(@BlaineCoughlan) reported
@andrew_b72 @ReSistersU This story is ridiculous garbage. And, even if it were actually true, where would these customers go anyway? HSBC & NatWest have both tweeted their full support for Halifax on this non-issue too. These rabid morons just need to get on with their lives and stop vice signalling.
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DufferRoy
(@DufferRoy) reported
@kazbahellis @BettyJa08291909 I’ve been with NatWest 60+ years, never an issue with them. I run three accounts. I rarely visit now that most of my banking can be done online, and anyway my overdraft deserves a secure home!
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Matthew England
(@Rustinurse) reported
@NatWest very poor service in your Rustington Branch minimum hours open minimum staff and one of those is being very officious. Doesn’t cost to smile
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Blaine Coughlan 👬🏳️🌈
(@BlaineCoughlan) reported
@Xander_has_an_X @PaulEmbery A dozen people who've *claimed* they'll move... Highly unlikely they will unless they're irredeemably deranged. Anyway, HSBC and NatWest have publicly supported Halifax on this complete non-issue anyway so who knows where the transphobes believe they're going to move to anyway!
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Azita Zohhadi
(@AzitaZ13) reported
Encouraged by NatWest CEO Alison Rose’s commitment to Ukrainian refugee support that we decided to get an account for our sponsor. We were told 3-5 days. 12 working days later nothing. Many calls and now told could be 30 days NO BANK ACCOUNT:NO UNIVERSAL CREDIT 😡@NatWestGroup
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volume ticker
(@datadili) reported
NatWest Group plc is down -3.41% in the pre-market $NWG
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(@SharonRSpence) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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FeathersInDevon🌻♿️🐶🐦🎼🚗🚙🍄🌳✨🌔
(@featherfusions) reported
from
Bradworthy, England
Well, #Santander being down is great. Just spent too much online. Have transferred in from Husband’s NatWest but can’t confirm it went in. ALL TEH BILLS including rent come out at midnight 😰
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Gary Holman
(@GaryGaryholman) reported
@teresadg0 @anthea_bailey @HalifaxBank I was treated very badly by Natwest after being a customer for about 40 years. That is when I change to Nationwide and I haven’t looked back. I don’t know if they still do it but you could get your iPhones insured for free and various other thrills. Love em to bits. Nice app.
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Daniel Parkin #StrongerTogether
(@DanielRoyParkin) reported
Not sure what’s happening with British Industry at the moment but service has definitely fallen well below satisfactory. Incident today at NatWest - old man who clearly had money in his account wanted money out for food as forgotten PIN. Asst said they couldn’t help and to 1/2
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Chris Graham
(@chris_Graham_76) reported
@santanderuk Happens to the best of them - 1st June 2022 Customers of ten banks including Natwest, Barclays, Halifax, Lloyds, Nationwide and Monzo experienced problems this morning when they were locked out of their accounts. Thousands of customers were reporting issues at multiple banks
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Yorkshire Wumpund 👑🦀♋
(@carriewarrie1) reported
@ArchRose90 I've opened my NatWest account this morning using the Switch service. Been a customer (this time around) for about 16 years, and was a customer in the past too. I've not got a lot of money in there, but it all counts.
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i live so i love ⁷
(@cerysm8) reported
@AnxiousBrownie why are they good, i with natwest and dont have issues but dont have much to say either haha
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Hannah Lawrence
(@htattersall) reported
@NatWest_Help absolute shocking service from NatWest today. Can only speak to an App, not a person. Luke Beesley in the help department was fantastic and so helpful but came to a dead end when Cora would not work for me and that department simply would not talk to me.
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jenna
(@atlatlokorra) reported
@santanderukhelp this is utter shambles and i thought natwest was bad stealing money from me!! now i cant even tell if my money went out when i paid for things today!! i have a very important bill coming out of my current account very soon i meed this sorted and i suffer with MH problems…
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JezLowe8
(@JezLowe) reported
@RodJones60 If it's a Visa debit card it shouldn't be an issue. Might need to get a second opinion from NatWest.
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Blaine Coughlan 👬🏳️🌈
(@BlaineCoughlan) reported
@willgeorgelloyd @Duffeh_Leeds HSBC and NatWest have both publicly supported Halifax (owned by Lloyds) on this issue so, even in the incredibly unlikely event that these pathetic cry-arses were remotely serious, not entirely sure where they think they'd go instead...
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Bolfem
(@bolfem4real) reported
@NatWest_Help My NatWest current account has disappeared without notice from my banking app and the Debit card linked to it has stopped working.I have been on the phone with NatWest but has only been told that they too has no access to my account. I kids to feed and no money on me. Pls help.
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Yorkshire Wumpund 👑🦀♋
(@carriewarrie1) reported
@GBNEWS I've started my switch to Natwest this morning. I'm not a huge customer (they'll probably be glad to see the back of me) but it all makes a point.
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(@1gengx130) reported
Faculty and staff are protected with stronger (e.g., VPN) security plus access to their own guaranteed bandwidth.Customers also have access to -hour telephone banking or by logging on to NatWest Online Banking.,,
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Andy Tewkes 🇬🇧 🇺🇦
(@andy11575245) reported
@BettyJa08291909 Never had any issues, wouldn't go to rbs or natwest
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Usha Sundaram
(@ushasundaram) reported
@BettyJa08291909 Been with Natwest for well on 17 yrs, nothing fancy, just straightforward current a/c, salary, direct debits. Don't have overdraft, don't need one but they're good & branch staff are great. If not Nationwide, got my mortgage with them, cust. service is bloody brilliant!
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सागर कालेलकर
(@SaagarKalelkar) reported
.@AskNationwide do you offer the ability to with cash through using your phone or app. Similar to service offered by your competitors like barclays & natwest?
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Phil buckle
(@Philbuckle) reported
@iainpdooley @HSBC_UK How about equality in access to counter services? All local branches of natwest and santander near me have now closed! Unnecessary 7 mile drive in to Leeds city centre, f**k all parking just to withdraw more than £250 in one go, or heaven forbid, pay cash in! #bankingprogress
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Tom 🏴
(@t_wxbster) reported
Wonder if banks has been spotted in town centre down at NatWest #spireites
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(@mgtmzz1) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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Terrance Fox (also not Sophie Corcoran)
(@TossaFox) reported
@Heddoman1 @PaulEmbery Got bad new for you, bro: "Natwest, Nationwide and HSBC all have optional pronoun policies for badges. HSBC even shared the Halifax post, ... 'We stand with and support any bank or organisation that joins us in taking this positive step forward for equality and inclusion"