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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Mobile App (19%)
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Transactions (17%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester and Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 Barlestone |
Transactions | |
| Truro |
Login | |
| Swansea |
Mobile App | |
| City of London |
Mobile App | |
| Brentwood |
Website | |
| Basildon |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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☀️James☕🥵🔥
(@NCoT_Tech) reported
Hey @withplum and @NatWest_Help I'm trying to relink my accounts using my phone, but whenver the Plum app redirects me to the Natwest app for authorisation all I get is a white screen. Have rebooted phone and reinstalled Natwest app, still doesn't work. Help?
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macy
(@MacyYoussef) reported
@NatWestBusiness Natwest Is so terrible that their complaint department needs to be filed a complaint against 12 days , no response no update, try to call no one answers . The most outrageous, unprofessional bank
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Georgia Rose
(@findingoreo) reported
4 weeks later and I still don’t have access to my own money because Natwest have shut down my account !!!
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Suz
(@suz__97) reported
oh piss off NatWest’s new feature telling me most expenses this month has been on just eat, **** OFF
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Jamie
(@jammiejam93) reported
@knobalob @santanderukhelp I have no problems with Natwest. They do daily updates at 2:00am for 30 mins and then that’s it. Never had a problem.
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Mortgage Strategy
(@MortgageStrat) reported
NatWest cuts five-year fix to 0.99%
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Ozgur Tohumcu
(@ozgurtohumcu) reported
@NatWest_Int @NatWest_Help when will your natwest international ibanking web services will be up and running? The whole website is down and I am unable to make any transactions. The sevice reps were particularly unhelpful over the phone.
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sweet_sam09
(@sweet_sam09) reported
@yorkshirebank @VirginMoney As a customer off 27 years.. I have now moved to natwest as its the only bank really that's left open to me locally as your branch has now closed and alot off vulnerable people don't use online banking. What a shame. Goodbye.
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Ozgur Tohumcu
(@ozgurtohumcu) reported
@NatWest_Help Thanks for coming back. I could not b/c I was told it was an international payment. I have to send the payment today and the rep was really not helpful and did not really try to solve the problem. I will have to send through natwest which will charge insane currency exchange fees
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Sirus
(@Auroken) reported
@santanderukhelp I think it's related to Sky, I tried using my phones browser and data connection which is on network three and could access the login for Santander and Natwest (both we are having issues with) so I'm inclined to think Sky maybe the issue.
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Julian Lewis
(@JulianL62296023) reported
Has anyone had problems with @Natwest breaching data protection by sending personal information to a business address they did this for my 92 year old father who is now locked out of his account BEWARE
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real C Surname impostor
(@colincidence) reported
@glowypanda allow some margin of error because I'm not putting the songs on right now but: Roses in Hospital title refrain - lower voice is Sean Natwest chorus - lower voice again Australia "australiaaooo-ooo" countermelody (higher) I THINK maybe Neil Hannon is a good comparison. or me tbh
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Jennifer
(@RedRock_84) reported
@leonagraham Halifax are terrible. I moved over to Natwest a few years back because I couldn't put up with them anymore
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**** Ó Sócrátes
(@DickSocrates) reported
Natwest accepts the council tax bill as proof of address. System rejected it, "this document is not an accepted document" IT IS LITERALLY THE THING YOU ASKED FOR. So much for online application, which will now enter day 3 because of how **** their system is.
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Nim $VXV
(@nimyazdani) reported
@n8ure_boy @NatWestGroup Thanks. Did look into Monzo a while back. Maybe need to have another look now. NatWest are so inconsistent. Some bank transfers are fine then randomly they’ll block it. I should probably spend all my money on lottery tickets - they’ll be ok with that no doubt
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Steve McCann✊Never vote Tory
(@galese) reported
@Joealle83391495 £1800 pa in 1974 with Natwest Bank. I left after 10 months and joined the Civil Service where I started at £2500 as a Clerical Officer.
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Faye
(@MummyWarrior) reported
@Iromg My natwest app working
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NR
(@nathanrunner77) reported
@NatWest_Help I have a new credit card. It did make me think whether or not NatWest will make their cards out of something other than a plastic that just contributes to the environmental junk problem. Industry wide it must be a big problem.
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Sirus
(@Auroken) reported
I should note this issue only affects Natwest and Santander nether site loads for me on Firefox/Chrome without me using a VPN (though wd could access Natwest via the android Mobile banking app) not that we bank elsewhere but I tested other banks which had no issues getting to
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Jigar Zaveri🎗
(@ca_jigarzaveri) reported
This #LordsTest goes down in history almost at par with Natwest win.
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Nicholas Gladstone
(@NicholasGladst1) reported
@ThezzaNicholson @santanderuk @SkyHelpTeam Natwest mobile banking sorted this but as ever Santander are playing catch-up!! Do you not communicate with one another or test these patches before installing them? Spent 20 minutes on the phone to Santander, no apology, nothing on the website. Piss poor customer service!!
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Ali
(@Ali_Givenchy) reported
@NatWest_Help Like I said I don't want my salary to cover the overdraft, honestly fed up with the level of support from NatWest.
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ʀᴀᴍʙᴏ
(@RamboDutchPug) reported
Any other companies in the EU which businessaccount have been closed by the NatWest bank and can’t have access to their money?
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Joshua
(@Josh999B) reported
@ft_content They should bring the focus back to the customer. I have friends and clients that have moved millions in gbp over to Revolut because service and application are at the forefront of the business. Hence why they have now overtaken NatWest.
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Nim $VXV
(@nimyazdani) reported
Text message from #Natwest blocking a crypto payment and telling me it’s “to keep your money safe and secure” Go **** yourselves and your 0% interest rates.
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Colm Mulhern
(@ColmGMul) reported
@NatWest_Help I can’t access bankline. The NatWest website says it’s running normally. I have tried to call bankline twice and both times I’ve been hung up on before speaking to someone. Will this be resolved soon? You should update your website too!
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ken
(@holmeschap) reported
@Iromg My NatWest is working.
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London Real
(@LondonRealTV) reported
Does anyone else believe that NatWest bank @NatWestGroup has the worst customer service for business? @NatWestBusiness Time to end this banking monopoly.
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SallyB McGlone
(@sallyacb275) reported
@kejamieson_ @snaprep I left HSBC in 2009 , they were useless, I was on £49K and had a crappy Griffin Saver type account, so moved to NatWest. Opposite problem now, charged huge amounts for OD facility and have pittance of a war pension. The digital assistant thing (Cora) is useless too.
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Gary 💙
(@gp6970) reported
@Iromg NatWest is working fine