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NatWest

NatWest down? Current status and problems

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 29% Login (29%)
  • 24% Transactions (24%)
  • 24% Website (24%)
  • 17% Mobile App (17%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, and Hackney.

CityProblem TypeReport Time
Burry Port Website 4 days ago
Westminster Abbey Website 6 days ago
Chard Mobile App 7 days ago
Chard Mobile App 7 days ago
Reading Login 7 days ago
Bromley Login 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • tonyfellas
    Tony Fellas (@tonyfellas) reported

    Natwest have decided to expand to get extra money to repay the taxpayer. ALL high street branches are to become Brothels in the evenings. To book please visit their new website ww.natwest.*** .............

  • sallyacb275
    SallyB McGlone (@sallyacb275) reported

    @kejamieson_ @snaprep I left HSBC in 2009 , they were useless, I was on £49K and had a crappy Griffin Saver type account, so moved to NatWest. Opposite problem now, charged huge amounts for OD facility and have pittance of a war pension. The digital assistant thing (Cora) is useless too.

  • gp6970
    Gary 💙 (@gp6970) reported

    @Iromg NatWest is working fine

  • smartin254144
    Shaun (@smartin254144) reported

    @firstdirect Been with you for 5+ yrs and the waiting times are now appalling. Please don't slip into the mould of being rubbish customer service and long waiting times. I used to be able to trust I could get a quick response via phone.Unlike RBS/NatWest/HSBC.But you seem to be joining them!!

  • catheri70372923
    Sonic2020 (@catheri70372923) reported

    @NatWest_Help holiday refunding monies into my old account we closed months ago? Being told I have to speak to NatWest by tui but can’t get any help ?!

  • Scotty_Strong
    Scott Strong (@Scotty_Strong) reported

    @Mr_CryptoX @OpCryptoUK I did recently try when binance opened up withdrawals. But both to NatWest and Plutus failed.... not sure if it was a binance issue or Plutus

  • search_n_annoy
    Austin (@search_n_annoy) reported

    @HSBC_UK Yes, it's working now. Please try to improve the stability. Was with natwest before you for two years, no problems.

  • suz__97
    Suz (@suz__97) reported

    oh piss off NatWest’s new feature telling me most expenses this month has been on just eat, **** OFF

  • nimyazdani
    Nim $VXV (@nimyazdani) reported

    @n8ure_boy @NatWestGroup Thanks. Did look into Monzo a while back. Maybe need to have another look now. NatWest are so inconsistent. Some bank transfers are fine then randomly they’ll block it. I should probably spend all my money on lottery tickets - they’ll be ok with that no doubt

  • Auroken
    Sirus (@Auroken) reported

    @santanderukhelp I think it's related to Sky, I tried using my phones browser and data connection which is on network three and could access the login for Santander and Natwest (both we are having issues with) so I'm inclined to think Sky maybe the issue.

  • ColmGMul
    Colm Mulhern (@ColmGMul) reported

    @NatWest_Help I can’t access bankline. The NatWest website says it’s running normally. I have tried to call bankline twice and both times I’ve been hung up on before speaking to someone. Will this be resolved soon? You should update your website too!

  • PaulONe72049605
    Paul O'Neill (@PaulONe72049605) reported

    @SkyNews Add RBS/NatWest 2 that list as they are all ******* ***** ! Disgusting organisation,bankrupt the country,tell Scotland that they will leave Scotland if they gain independence (what ******** is it to do with them!) bankrupted thousands of small businesses by recalling debts.SCUM!!

  • RamboDutchPug
    ʀᴀᴍʙᴏ (@RamboDutchPug) reported

    Any other companies in the EU which businessaccount have been closed by the NatWest bank and can’t have access to their money?

  • janea216
    Jane Farmer (@janea216) reported

    @efgbricklayer @NatWestGroup Mrs L not deemed to be a 'customer'? NatWest 'lost' all the death-related documents I took into a branch. This became an obstruction to other inquiries. They couldn't have been more unhelpful. #PGwidow

  • AnitaPitcher
    Anita Pitcher (@AnitaPitcher) reported

    @NatWest_Help @NW_MoneySense @MoneyPensionsUK So disappointed with NatWest. Trying to open an account for my 11 year old Daughter to have a Debit card. Unable to do online, received very poor customer service when I tried to rectify the issue… made a complaint 2 weeks ago and not heard a thing from NatWest.

  • katwambamutale
    katwamba (@katwambamutale) reported

    finally natwest having notifs when a transactions happens instead of having to log in constantly to check what comes out>>

  • johnnyduvaaal
    Johnny Duval (@johnnyduvaaal) reported

    @fesshole Met a Bank trader customer from NatWest once for lunch. Chatting about the market that morning and said something like „got offered 10m at 20 and I took the guys arm off at that price“. Yes - Mr. NatWest only had one arm.

  • jammiejam93
    Jamie (@jammiejam93) reported

    @knobalob @santanderukhelp I have no problems with Natwest. They do daily updates at 2:00am for 30 mins and then that’s it. Never had a problem.

  • Auroken
    Sirus (@Auroken) reported

    @NatWest_Help Yeah Santander and Natwest banking login pages are working now.

  • holmeschap
    ken (@holmeschap) reported

    @Iromg My NatWest is working.

  • 3saucepans
    Nicola Middleton (@3saucepans) reported

    Tesco sort ur **** out! And please tell your employees that telling a customer to get up 2 hours prior to a delivery & to pay directly because Tesco won’t sort an issue with NatWest bank is utterly disgusting

  • Auroken
    Sirus (@Auroken) reported

    I should note this issue only affects Natwest and Santander nether site loads for me on Firefox/Chrome without me using a VPN (though wd could access Natwest via the android Mobile banking app) not that we bank elsewhere but I tested other banks which had no issues getting to

  • babsyab123
    ABabsy (@babsyab123) reported

    @MAD27665681 @HukAleksandra No. Currently blocked. Coinbase works no problem for $ADA purchase in the Uk. I’ve used my NatWest, Barclays and Monzo cards for recent purchases

  • escapeveloxity
    Craig (@escapeveloxity) reported

    @Maj4u2nv @GooglePay Just did a quick search to see if anyone else is having an issue. I also tried with my new Galaxy Watch 4 Classic and a NatWest card and got the same result. Glad to see it's not an issue with my watch - let's hope this gets fixed soon with a software update 🤞🏻

  • DeborahKWroe
    Deborah Wroe (@DeborahKWroe) reported

    First time using the Natwest app to pay a cheque in, 'error reading boundaries' copy made me smirk

  • NicholasGladst1
    Nicholas Gladstone (@NicholasGladst1) reported

    @ThezzaNicholson @santanderuk @SkyHelpTeam Natwest mobile banking sorted this but as ever Santander are playing catch-up!! Do you not communicate with one another or test these patches before installing them? Spent 20 minutes on the phone to Santander, no apology, nothing on the website. Piss poor customer service!!

  • Maj4u2nv
    Major Gill (@Maj4u2nv) reported

    @GooglePay So I received my galaxy watch 4 today and was excited that I can finally use my NatWest card thanks to Google pay. Downloaded Google pay on the watch and assigned one of the side buttons to access it easily during payments but it doesn't work at the terminals

  • MummyWarrior
    Faye (@MummyWarrior) reported

    @Iromg My natwest app working

  • Auroken
    Sirus (@Auroken) reported

    @JohnleDentist @santanderukhelp Are you with Sky? Because yesterday they had issues loading some websites I specifically had issues loading both Santander and Natwest login pages (android app did work though) I was only able to access with a VPN via a browser.

  • JoanneHedges5
    Joanne Hedges (@JoanneHedges5) reported

    @SophieButterf14 @VibePay @LukeMassie Did you have any problems setting it up? My NatWest account won’t pair up xx