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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (31%)
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Login (27%)
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Transactions (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Transactions | |
| Morecambe |
Mobile App | |
| Hexham |
Login | |
| Yeadon |
Mobile App | |
| Aberdeen |
Login | |
| Chorley |
Transactions |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Downs
(@LucyDowns28143) reported
What is the point of having a NatWest branch open if staff just tell you to phone HQ or go on line? Had a simple French ATM query. V. frustrating experience in Hove branch today. Unhelpful staff, poor service @NatWest_Help @NatWestGroup #customerservice
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Imtyaz Alam
(@Imtyazg) reported
Security at risk. Couple of transaction in my account from unknown and spoke to customer service plus fraud team but nothing changed. #natwest @NatWest_Help @NatWestBusiness This bank failed to solve the issue #customerservice not happy with their security. #fraud
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Lovelaces are forever.
(@brypto_boy) reported
@_Isotope__ @JeremiahBrowne2 @BTC_Archive I'm with NatWest and I can deposit using bank transfer to kraken and use my debit card to buy on kraken without issue?
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Nick
(@thenickofit) reported
Natwest need to piss off with the Approve in App ****. Can guarantee I'll do it and then the "I have approved" button times out and crashes the check out. Took me 10 attempts to get it work today for a measly £5 purchase 🙄
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge
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Emily👾🔱
(@Y_l_i_m_e_z) reported
Honestly **** Natwest so ******* unhelpful
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Shannon🤍
(@_Shan__x) reported
sick to ******* death of natwest taking money for a transaction, me checking my banking, seeing the money is gone, and then putting me in an overdraft cos they’ve taken it again?! being told “they don’t claim it till a few days later” so why have i never had this problem before?!
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marklittle.eth
(@mark_little2) reported
@MaximusHash @BTC_Archive Monzo and NatWest no problems for me, closing my starling account now - only joined to use crypto on ramping
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Shannon🤍
(@_Shan__x) reported
sick to ******* death if natwest taking money for a transaction, me checking my banking, seeing the money is gone, and then putting me in an overdraft cos they’ve taken it again?! being told “they don’t claim it till a few days later” so why have i never had this problem before?!
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Tappet2
(@GaryHearl) reported
@BTC_Archive Natwest are heavily anti crypto, going as far as removing Any business that has anything to do with crypto taken off thier customer list and accts closed, Evil. I use Monzo digital bank, so far no issues, there is a list of UKbanks that are anti crypto but i dont have it to hand.
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Oliver Chamberlain
(@OliverC56123345) reported
How can no one at NatWest help me? What are you going to say that is any different? I want to be able to access my ******* money you bunch of ******* criminal *****
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ali Maccas #FBPE 🏴🇮🇪🇪🇺
(@maccas_in_wales) reported
@BarclaysBizChat horrendous service from business banking. Wish I'd never moved from Natwest. Repeat emails to "know your customer" and nothing. Just threats of account restrictions. Appalling.
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UKcryptoDad
(@New2crypto11) reported
Head up for U.K. residents with bank accounts at #natwest The bank outright refuse to let you deposit at #binance No matter what I say I am not allowed to move my funds where I choose. Absolute disgrace. Bizarrely had no issue with me previously depositing at #FTX
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Tinni
(@Tinni89196318) reported
@BTC_Archive Im having no problems with loydds bank. Not sure about Natwest. When banks blocked me from GBP on coinbase i used Revolut too get around em. Them swop for usd or btc on GDAX=Coinbase pro now,then out to binance LOL
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Flibble47
(@flibble47) reported
@BernieSpofforth OK I'll spend it on drugs and hookers instead. Natwest don't have a problem with that. Only crypto
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Richard John Holden RA (Lord Birkenhead)
(@trafalgarartuk) reported
@NatWestGroup @NatWestBusiness @Telegraph Utter nonsense. The reality is, Natwest cannot be trusted. Step down Ceo#AlisonRose
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
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p r a t e e k
(@HedonistSupreme) reported
@TheBarmyArmy Until 2010, you did nothing then? And speaking only 50-over WC (coz it's been around longer), you did nothing for 44 years i.e until 2019? Sit down, mate. We did all of it while you were still doing NatWest (if that).
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John Curran
(@JohnCur74968742) reported
@FT @MayorofLondon I live half a mile outside M25 .All my friends live just Inside (Barnet) The only bus service was scrapped 6 months ago. My local bank Natwest is soon closing I have to use Barnet branch .I am 75 can't walk or cycle that far. My like new car BMW diesel value £10000 worth scrap
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Xero
(@Xero) reported
@Mark23359351 Hi Mark. There is a known issue where some NatWest bank feeds are duplicating. Please raise a support case in Xero Central and one of our banking specialists will be able to help you with this. - WS
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Oliver Giardino
(@olliegiardino) reported
@MaximusHash @Cryptodoc1m @BTC_Archive Natwest have no problems so far. Since 2020
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Zimmie Hippie
(@zimmiehippie) reported
@RobHarries9 @TaineMcLean In fairness, mention any bank. Anywhere. I recall being in my local branch of NatWest in Birmingham, UK, in 2006 and some guy ranting about exactly the same kind of shoddy service we complain about now in SA.
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Londongirl Democracy
(@Curiosity7709) reported
I'm going to close all my accounts with natwest, I just cannot get any useful help with their digital assistant and each time I try to talk to an agent there are dozens of people in a queue in front of me. They've given up on personal customers. @NatWest_Help
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Mikey
(@omlette1983) reported
@PayZilch I've changed my phone number with NatWest now for some reason I can't pay an installment because I have wait 3 days for NatWest too change It... Is it ok too pay on Saturday I'm currently 1 day late and don't my account closing down
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daydreamer
(@jacdaydreamer) reported
@NatWest_Help dad is sick abroad no NatWest is open all telephone lines are useless I need a number that is open and can help him
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Dan Williams
(@danwilljr) reported
@_Isotope__ @JeremiahBrowne2 @BTC_Archive I’ve had no problem with NatWest and Santander. The latter at first blocked because it was to a ‘suspicious bank’, but once I spoke to them and acknowledged it’s my risk, they opened it up. Monzo is fine, too.
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Banking Reform.
(@smepathfinder) reported
Watch out for the insolvency predators working for Lloyds Banking Group and RBS NatWest? CBILs and BBILS victims are on their radar.
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Peter Fowler
(@PeterGRFowler) reported
1/2 @NatwestBusiness really are the pits. They sent me several letters saying they were going to end the safe custody service and we (the village hall committee) needed to reclaim our documents held by Natwest. Two of us had to troop into Yeovil to collect the documents.
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Custard Pie
(@PC75UK) reported
@LloydsBank I read it but a bit unclear. Can 14 year olds apply online only? Online is ok actually. NatWest wanted me to do via our online banking which was a problem. Thanks
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Emma Cruickshank
(@msindependant10) reported
@NatWest_Help i need to contact the Bridgewater branch on behalf of my company who are due to do some works. I am not a Natwest customer so i cannot get past the automated part on the telephone. Please could you give me a direct number where I haven’t got to input bank details