Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (38%)
-
Login (24%)
-
Transactions (21%)
-
Mobile App (14%)
-
Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Paignton, London, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Transactions | |
| London |
Transactions | |
| Trowbridge |
Website | |
| Kettering |
Transactions | |
| London |
Transactions | |
| Carlisle |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Ganesha
(@Ganesha98080111) reported
@NatWest_Help If you're trying to help a friend in India and send them money to eat dont use Natwest. They really are quite happy to block that transaction. It doesn't matter if they're hungry. It's profit first folks. We love your money but care not for humanity.
-
Josh Timms
(@Henni_Papenfuss) reported
Nahhhh, so Natwest locked my accounts yesterday because of suspected fraud, rang me today I explained the situation with me moving out here. They've unblocked everything and are covering the transfer costs for moving money over. That's customer service for you! 👏👏👏
-
Ganesha
(@Ganesha98080111) reported
@NatWest_Help Natwest think it's OK to shut down someone's account so they have no ability to buy water and food
-
Goth on a Brompton
(@GothOnABrompton) reported
They've suspended account access, as expected and correctly, but literal radio silence. Back in August, NatWest closed the business account within 1 week of uploading documents and transferred funds twice what was in his Barclays account to my Barclays account.
-
Amy
(@amy_dickman55) reported
@HMRCpressoffice We're trying to get hold of Natwest to get my daughters TF but no joy. Do you have any contact details for them please? Nothing we have works, mails been returned. Branch 'can't' help.
-
David Skaith
(@DSkaith) reported
There’s currently around 25 people waiting to be seen in NatWest Branch. Advisors constantly telling people to ‘do it online’. Having spend 90 minutes on hold to a telephone advisor i would say the current system @NatWest_Help is using isn’t working. A bank is still a place….
-
Onajite Emerhor-Ogwo
(@onajitesays) reported
Natwest is highkey the worst bank...its the Access of obodo. How do you just block my card for online transactions and no text or email or anything. I now have to be the one to call to find out wtf is going on. Rude and dumb bank. This near 20 year tumultuous relationship is done
-
LavenderBadger
(@LavenderBadger) reported
Finally got my Natwest account working after like six months lol.
-
Paddy O'Furniture💙
(@Pady_oFurniture) reported
@HerreMorker @netflix If its something Natwest offer sign me up, great customer service and if I need to ring someone about a fraudster stealing my jab I can speak to a nice friendly person
-
N A U M A N
(@Nauman_Choudry) reported
@HSBC_UK Had 2 payments into my account that aren’t showing? I’ve sent money to myself from another account that is showing, are you aware of these issues? The 2 other banks are Natwest/Barclays.
-
Ganesha
(@Ganesha98080111) reported
@NatWest_Help Help doesn't mean help when it comes to Natwest. Remember folks profit before customers always comes first.
-
Ryan Wilson
(@rjw_) reported
@NatWest_Help Hi. Fraud prevention flagged a transaction of mine today and told me to go to a branch. The problem is I live in Northern Ireland. Got locked out of my account. Can I verify my identity through Ulsterbank, a Natwest subsidiary and unlock my account?
-
haunted carousel 🎠
(@thelovelymrfred) reported
@NatWest_Help 1/2 was on the phone to NatWest for over an hour just now. They were assisting me b/c someone in NatWest Customer Service gave me some very bad advice last month and it messed me up. Got some great help but, in the end, when I asked 4 help w.
-
nr
(@reason2485) reported
@bets_single Yeah some have got in place had it for while mate hsbc NatWest not sure rest but will think so or call them and they do it hope it help him
-
Will Rayner
(@WillRayner__) reported
The Question Time desk makes it look like a really tedious argument has broken out in your local Natwest
-
ToneTravels
(@ToneTravels) reported
Never had so much trouble as I have with @natwest today. I'll be changing banks as soon as I can. Disgusting service after banking with them for over 20 years.
-
Ganesha
(@Ganesha98080111) reported
@NatWest_Help Natwest doesn't help its account holders. They love switching off your account because the believe there's been suspicious activity. They don't care if you're without water food and fuel
-
linda evans
(@lindaevans_1) reported
Absolutely disgusted with @NatWest my account has been hacked, @NatWest won't help with in bank or fraud squad. I've been a customer for over 35 years. 🤬
-
Khalid
(@02kk90) reported
@NatWest_Help This happened on the 2nd of September. The machine malfunctioned as it was about to issue the cash. NatWest sent him a generic email saying they have not been able to find any errors with this specific transaction. Are you kidding me? Shall I involve the police?
-
Aimee is Living Through An ABBA Era
(@CambridgeAimee) reported
NAW GUYS SO I PHONED THE NUMBER THIS GUY TOLD ME TO PHONE AND IT ISNT EVEN THE RIGHT BANK??!!??? I DONT WANT TO SPEAK TO NATWEST WTF
-
Lisa Kahrman
(@KahrmanLisa) reported
Natwest bank. I have tried and tried to sort out my google pay to enable contactless. Been into branch twice, spoke to tech support and messaged you from the app but to no avail. Need to change bank
-
nanook.eth
(@nanook_eth) reported
@mattysino Problem is that some (most?) are limiting what exchanges you can use . E.g. NatWest will let you transfer £500 to coinbase who then charge you £20 to buy say ethereum. Then you have to transfer to cb pro to then transfer to your wallet.!
-
Beanyfish03
(@Hewhowalks666) reported
@EmmaaShikari @NEILWILLIAMSON9 @Argos_Online Bank can't do ****, phoned Natwest this morning. By maw they can't mess with pending payments (Visa Dispute team) Argos won't take the cash, it's a "Ghost" payment, will bounce back into your account in a few days
-
z
(@Zzz7291) reported
@NatWest_Help Hi, I’m trying to transfer money from NatWest to PayPal but it says it doesn’t recognise the business name, any help!
-
Royal Bank
(@RBS_Help) reported
@giantlemon I understand, Fraser - new card are dispatched with 1st class post so your new card should be with you in 3-5 working days. In the meantime, you can use apple/android pay and after 48 hours you can use the mobile app to get cash at an RBS/NatWest ATM. - Rae
-
Gene Maxwell
(@57FK66) reported
@PickardJE I run "membership" for a small Club, a number of members still want to pay by cheque, 3% do not have internet access either. Natwest has almost no branches in Scotland, I pay in cheques by posting them.
-
zoe
(@ZoeZoe76) reported
@mishyblack @MoneySavingExp Google "Natwest closed my account" and see what they are doing to innocent people trying to run businesses or raise families, its awful 😢
-
A. Noble
(@ANoble63393050) reported
@LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.
-
FYeah - Crypto💸🏴
(@Fyeah_Crypto) reported
@TeddyCleps @Twittax4 I bank with NatWest and can withdraw and deposit to exchanges no problem, so not too sure what your issue is.
-
DanRowley usm mr Everton 2015
(@rowleydan) reported
@danjadz_ NatWest gear still on the site . With about 5% off.