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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (26%)
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Transactions (20%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Southwark and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login | |
| Great Malvern |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Kerridge
(@Compass_Master) reported
@CushWakeUK you wrote to my company advising you now manage NatWest building (replacing)Avison Young & given a Helpdesk No. It would be helpful if you told your Helpdesk you have won the account. They deny you manage Trinity Quay in Bristol. How do we get help?
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kelly townsend
(@kellytownsend9) reported
@NatWest_Help hi natwest, please can you tell me if you can see if a payment is due to go into my account the next working day. Tried your Cora and it’s shocking just go round in circles with it.
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Christopher Frankling
(@Christo18456036) reported
@NatWest_Help How do I use a NatWest card reader when the new cards (3 tried) all bring up an error messag? Thanks
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Reformation 💪🏿
(@estee300) reported
@NatWest_Help help is needed as I can see my NatWest credit card is block for no reason.
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Geoff Maugey (de Moley / Mullah)
(@MaugeyGeoff) reported
Nice one NatWest what a stupid slogan tomorrow begins today well the way NatWest carry on it be tomorrow ends today the end of humanity and they don't give a **** well how about this as a slogan bank that killed tomorrow
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*NEW ACC* PHOENX *EP OUT NOW*
(@I_Am_Phoenx) reported
Why does natwest Peckham have terrible service??? No matter what time of day you come in, you’re guaranteed over an hour wait
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andy_C41
(@Andy_C41) reported
I bank with NatWest in the Uk is anyone else having issues buying bnb???
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Cybil DuVaux, 'The Dame of Blackpool'
(@CybilDuVaux) reported
@NatWest_Help come on natwest, sort out your customer service. No desks open on a saturday, no way to pay in cash because your atms are rubbish. Tried to deposit 3 times, didn't even attempt to count money, just spat it out. To be told you'll have to come back Monday 😡
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Nicholas Taylor
(@CherryPickLife) reported
@AlanJLSmith @NatWest_Help Use a proper bank. I was with NatWest for 30 years. Great when you didn’t need them. Couldn’t help when you did. Total opposite with @HandelsbankenUK always impressed with service when ever asked for help.
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Dr. Joel Dinero Francis
(@spinstartshere) reported
@NatWest_Help Thanks for stating the obvious and missing the point. NatWest: "I'm sure this is a difficult time for you but please know it's a difficult time for us too, hearing the news of the passing of our deceased customer."
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Georgi #FBPE (formerly Georgi Georgiev)
(@GeorgieHristov) reported
@H22741484Martin I don’t know. But I am happy with my bank, NatWest. You can move your account there. I’ve never had a single problem with them.
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little.miss.whoops🌸🌸🌸
(@k1610baker) reported
@Draoeu Oh good god! Did you see a few months back, NatWest app wanted to do facial recognition to log in. That’s a no from me
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bob
(@bobfortheworld) reported
@NatWest_Help Ok I managed to get it to work ..it only works on Microsoft Edge and I opened the account with RBS....NatWest was still broken but same banking group so no worries. Now to get the £100 I've added my old account for the switch and gone through ID verification.
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optimistic wren
(@wrenhodl) reported
@stevebullish What was your issue with NatWest?
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Milky
(@ChrisCravens20) reported
@RookieKrypto @sjpark_TFL @terra_money It depends on your location I suppose. The UK banking sector is very anti-crypto right now. I'm lucky my bank Monzo is more open minded. Despite this, they still block transactions to and from Binance. My other bank Natwest blocks all "for my own safety" 🙄
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Richard Greening
(@greeningrichard) reported
@Moneybox @smflood Natwest closure of acct used for business is theft. Could charge for business use. Barring access could destroy business. The money isn't theirs but they behave as if it is. £500 totally inadequate compensation.
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Leto Hodll Atreides ☂️
(@SatoshiMelange) reported
@stevebullish Never had issues with Natwest tbh. Since they updated the app I get a few confirm in app though. My on ramp has been binance, coinbase, Celsius but nexo the best so far. Bottle pay is on my list.
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Celtic_Switch 〓〓
(@celtic_switch) reported
@firstdirecthelp I'm a Natwest customer over 30 years. They have decided to stop me being able to make online transactions without having their mobile APP installed which contains spyware. Could you confirm if you have the same policy if I were to switch to you? @NatWest_Help
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MacPop
(@rugbybaiamare) reported
@NatWest_Help @ICOnews Shocking customer service ending with GDPR breach. Had a credit card dispute, Natwest sent me vendor reply without checking the doc. Turns out, they have sent me the details of another case and person (address, passport, DOB, etc)
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A Slight Return
(@ASlightReturn1) reported
@AndyIPSE @Moneybox It hasn't, but as a result of your story - and some other recent policy changes tbey've made - I'm about to switch banks. Natwest is about to lose a customer of 37 yrs.
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Geoff Maugey (de Moley / Mullah)
(@MaugeyGeoff) reported
There is only two things worse than a stupid man one an ignorant man and second a stupid ignorant banker especially BNP paribas, lcl banque, NatWest, Citibank, axa bank. Stupid ignorant banks wankers there don't give a **** about the environment or humanity
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Luke Benjamin
(@imlukebenjamin) reported
Can’t stand those Natwest ads about how this girl is getting advice and a plan to move out, what does this “plan” consist of? “You need to earn more money in order to be able to afford to move out!” No ****! 🙄😝
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nathansinvestments
(@nathansinvestm1) reported
This week I left @Barclays for their block on crypto deposit. Hoping NatWest will be more accommodating
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Rob Boyd, Esq.
(@AvonandsomerRob) reported
Natwest have signed up to the PM's Net Zero campaign by refusing to give business loans to companies who burn coal. WTF?
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Colin Wright
(@ColinTheMathmo) reported
@elderpegasus @katebevan This has been available for many years, but banks are only recently implementing and enforcing it. NatWest does so as well, and I'm sure others are catching up. It's non-intrusive, and catches errors. Why were they so slow? Incompetence? Indifference? Nice that it's here now.
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NorthernPowerWomen
(@NorthPowerWomen) reported
@SimoneRoche a reminder that "You’re not alone, you’re not the first person to have trodden this path. Ask for help and support, there’s no such thing as a stupid question, there are people who want to support" #ClimateChange #EntrepeneurshipWeek @Natwest @FundHerNorth
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anonwisewarrior
(@anonwisewarrior) reported
@NatWest_Help Contact NatWest and ask them why they have sold all their customers out, MasterCard will monitor your bank accounts, freeze your card when you have hit your co2 limit, DO NOT SUPPORT THIS COMMUNISTIC BS
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Ben Rutherford
(@cheif_lad) reported
@BrewDog is there an issue with your UK website? Just ordered the advent calendar, immediate NatWest notification telling me the money has been taken from my account but a frozen BrewDog webpage and no confirmation email. Will I receive my product or get a refund?
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Eco-Bot.Net
(@EcoBotNet) reported
❌ Loophole in HSBC pledge to phase out coal financing allows bank 2 support companies w/ plans for 70+ new coal plants ❌ Santander plans net zero by 2050 but spent £25 billion financing fossil fuel 2016-2020 ❌ NatWest put $13 billion+ in fossil fuel financing 2016-2020 (9/11)
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CityHullSara
(@CityHullSara) reported
@NatWest_Help Hi- I’ve found someone’s NatWest debit card- could you help please?