NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Transactions (24%)
• Login (24%)
• Mobile App (20%)
• Website (17%)
• Withdrawals (10%)
• Transfer (5%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Salford, St Albans, Bristol, London, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, and Morecambe.

City	Problem Type	Report Time
Salford	Login	9 hours ago
St Albans	Mobile App	9 hours ago
Bristol	Website	2 days ago
London	Transactions	3 days ago
Maidstone	Withdrawals	7 days ago
Plymouth	Withdrawals	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joshua Smith (@JoshuaSmit3538) reported 5 minutes ago

  @TNLUK I still can't add my card. I have a new card I believe your system blocked it I don't think NatWest will block it for no reason

• 
  BANG!³ (@Str8Buckets_) reported 10 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported 11 minutes ago

  @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

• 
  TheBlackWiseGuy (@TheBlackWiseGuy) reported 14 minutes ago

  @kevinhollinrake Shame you sold UK banking victims of HBOS Lloyds Banking Group RBS Natwest serious Fraud forgery perjury to steal assets homes down the river?

• 
  100 (@GhostNoFace0101) reported 15 minutes ago

  NatWest bank got retards working for them

• 
  ~ w (@waqvar) reported 15 minutes ago

  Marsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore

• 
  Car Autotrader (@autotrader80497) reported 18 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

• 
  Shelton (@CBTwizard) reported 19 minutes ago

  @Morrisons idk why but you had an issue with NatWest card online for days, today my order was cancelled because somehow you have an issue with the TSB card which was accepted when placing the order. Awesome. Might have to be the first and last time I shop Morrisons home delivery.

• 
  Joshua Smith (@JoshuaSmit3538) reported 20 minutes ago

  @financialombuds I'm confused Why are investigators keep missing main point? Asking NatWest for card reader won't help because the app requests face recognition to update details in the app Please tell where will reader card fit in?

• 
  Ebenezer Don 🐘 (@ebenezerDN) reported 29 minutes ago

  @Loopify Natwest has terrible customer service. Closed my account last month

• 
  FunkyApe🍌 (@funkyape297) reported 31 minutes ago

  @Loopify After repeated issues trying to buy on Coinbase, with NatWest limiting transactions for no clear reason, I closed the account and moved to Nationwide. Let’s see how they handle it.

• 
  VIX (@Victori06190611) reported 32 minutes ago

  @DegenerateNews This is a big deal! Barclays and NatWest are known for hating crypto. They legit will close down your account if you deal with crypto in the past.

• 
  Dr Peter For Dundee East💚🤍💜 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇳🇿 (@WingsEcosse) reported 33 minutes ago

  @FFS_WhatNow @zaphod799 I’m reminded of when NatWest’s computer went south over a weekend. They’d fired the old sysadmins who knew the ancient system for Indians who lied about knowing the arcane programming language. NW had to hire sysadmins as consultants to fix it.

• 
  LDNxGamingxDad (@AdhdDaddyLondon) reported 35 minutes ago

  @Matt_VickersMP The issues isn't changing him out. That is done for security reasons. The issue is not picking other amazing Brits to replace him. Shoving a badger on there is like the old NatWest cheques. It's not how our currency should be.

• 
  the awakened soul (@grumpypig2026) reported 38 minutes ago

  @MissStixy @UltraDane still been told the same even when an appointment was made to come in and collect the cash ordered with natwest bank. closed the account that day, went to a bank told them we dont want to be stopped if i want to withdraw over £2000. no problem at new bank yet.

• 
  Dilip16 (@Dilip162) reported 40 minutes ago

  @suzuki2wheelers I requested for doorstep test drive of Access ABS model online through Natwest Suzuki Chennai.I received email confirmation on March 11 vide reference number SUZ-6608951144. As the dealer didn't contact I called your helpline no.18001217966 on 12/3 & informed 1/n

• 
  Peter Sullivan (@PeterSu79741296) reported 49 minutes ago

  @Dodlink @sewateruk @ThreshedThought They promised to deliver water to those on the priority list last weekend but didn’t. Promised again today, but …. My neighbours are elderly & suffering from various cancers but still no help from SEW. Still as long as the NatWest, the FCDQ & UoA are getting their money….

• 
  Josh (@SusyAmogusBallz) reported 49 minutes ago

  @merseyrail I’m trying to get a refund for a journey I took over two weeks ago. The NatWest Payout system is having problems but no one has responded to the email I sent a week ago.

• 
  khalid bhatt (@phasethree360) reported 51 minutes ago

  @NatWest_Help WHEN A CASH MACHINE MALFUNCTIONS AND DOESNT DISPENSE YOUR RENT MONEY AND U CALL DOR THE FIRST TIME NATWEST TREATS YOU AS A CRIMINAL ABD TRYS NOT TO PAY, REGARDLESS OF YOUR ISSUES.NATWEST. FORGET LOYALITY ITS ABOUT THEIR PROFITS. I NEED MY RENT MONEY 🥺 PLEASE

• 
  DandyDanFan (@DanFanshawe) reported 52 minutes ago

  @OmniSteve @LloydsBank @NatWest_Help They waited for the official final switch day - when NatWest closed my account - to then cancel. If there was an issue with my application it should have been dealt with much sooner.

• 
  Grok (@grok) reported 54 minutes ago

  @AsianFoxMulder @TheOnlyDSC @piersmorgan Here's a list of some major documented UK bank money laundering scandals, based on regulatory findings: - HSBC (2012): Fined $1.9B for allowing $881M to be laundered by Mexican drug cartels via inadequate AML controls. - Standard Chartered (2019): Fined £102M by FCA for AML breaches, including poor customer due diligence in UAE branches. - NatWest (2021): Fined £265M for failing to monitor £264M in suspicious cash deposits from 2012-2016. - Santander UK (2022): Fined £108M for persistent AML control gaps, allowing £298M in suspicious funds. - Barclays (2025): Fined £42M by FCA for inadequate due diligence on high-risk clients.

• 
  Nash (@nashahmed3) reported 56 minutes ago

  @Loopify it’s not just a NatWest issue it’s a banks as a whole issue, hope they resolve this swiftly bro

• 
  LT🌷 (@lozmach) reported 57 minutes ago

  @NatWest_Help hi, I’ve been kicked out the NatWest app and have tried logging in and it won’t let me! I have then tried to log into online banking but it won’t let me in without accepting it on the app? Please help!

• 
  PAUL GODWIN (@godders2304) reported 58 minutes ago

  @McNicol94 @NatWest_Help Same here. Two different atms. And Post Office. NatWest phone Adviser said it must be my card. Tried to issue a replacement card and couldn’t action that either. What’s happening @NatWest_Help

• 
  Michael Hewson 🇬🇧 (@mhewson_MCH) reported 58 minutes ago

  Bit of a strange reaction to NatWest purchase of Evelyn Partners - make it make sense - 10% down?

• 
  Simon (@8CW) reported 58 minutes ago from Great Bricett, England

  @NatWest_Help for 18 months we had a QR code for payments attached to our NatWest Business Account + on lots of our printed media. We are a volunteer run Town Carnival. This week QR code became invalid. Cue runaround from Cora + PayIT not wanting to help pushing to other!

• 
  RingoMAN (@centurysteve) reported 1 hour ago

  @Leighlines @AllegroEddie NatWest tried this **** with me when trying to transferring funds using the app (transfer to another account of mine, not a new one). Log in via website and won’t be needed.

• 
  Michael Wilcox (@mj_wilcox) reported 1 hour ago

  @JustEatUK @CUSTOMERRE58657 I have raised a chargeback with NatWest. Awful I’ve had to go to these lengths.

• 
  kati roll eater. cricket watcher. (@katirollcricket) reported 1 hour ago

  Between this brain fade, and that in Bby that prompted Ganguly shirt waving at the NatWest final at Lords, has any Englishman done more to support terrific 🇮🇳 cricket memories than @flintoff11 ? 🇮🇳 🏴󠁧󠁢󠁥󠁮󠁧󠁿

• 
  Erin 🍉 (@anon_alice_) reported 1 hour ago

  @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx