NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (35%)
• Mobile App (29%)
• Transactions (12%)
• Login (12%)
• Transfer (12%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, and Milton Keynes.

City	Problem Type	Report Time
Plymouth	Mobile App	24 days ago
Buckingham	Login	24 days ago
Milton Keynes	Transfer	1 month ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Crispman (@cheeseandbunion) reported 3 minutes ago

  @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed

• 
  King Oseary (@LACitiz4n) reported 4 minutes ago

  £200 Billion GBP just left my account to pay for everyone university debt from 1999 up until 2026 in both the UK and America. It’s fine, I’ve been making some wise investments lately and NatWest are paying me well, and I earnt quite a bit by selling Barclays back to the Baron’s. So I’m good for it, plus on top of the tour and then the vegas shows, I’ll be able to support both Elle, I and our daughter from my income. So, I’m good for it. Lot’s of changes, as this earth spins, everyday, and let’s just make the spins count. - King Oseary - @AP

• 
  Gavin Melling (@generationgav) reported 5 minutes ago

  @sainsburys NatWest have replaced my Nectar credit card with a Visa one. Your website just says "details have been incorrectly entered" when I try to add it. NatWest said no issues their end.

• 
  jeremyhead (@jeremyhead) reported 5 minutes ago

  I did exactly that with NatWest and got an apology and compensation. (Think it was £100) Clearly an issue with training that needs highlighting.

• 
  G McAdam (@McAdam146810) reported 13 minutes ago

  @Mickskinz Web: Microsoft sign-in helper - has the option that you’ve forgotten all your sign in details. I had a nightmare with a fraudulent DD on PayPal. I complained, they did FA. Contacted my bank, NatWest, which cancelled DD and refunded me the money that had been taken. Good luck!

• 
  Tania Falk (@FalkTania) reported 18 minutes ago

  @support_desk79 @NatWest_Help is this an official NatWest support account?

• 
  Linda Pennock🙂 (@LindaPennock1) reported 19 minutes ago

  @bsd_junkie @DamianLow3 No, the bank did not back Alison Rose over Nigel Farage; instead, Rose resigned as CEO of NatWest after admitting she leaked private customer details to a journalist.

• 
  Vin @ Vintuitive ⚡🌐 (@Vintuitive) reported 20 minutes ago

  @Gold_Phishy @troyhunt @haveibeenpwned His bank, NatWest, told him that it is blocking payments to PayPal accounts for his protection. He has used the same account for years to pay me via PayPal without any problems, until now.

• 
  Jerome De Spencer (@clusterfeck) reported 21 minutes ago

  Click the pic for a full report especially if you are a NATWEST customer.

• 
  Teds (@Tedtalks13) reported 24 minutes ago

  @travelod_Se I paid twice this morning. Online. The cardinal wouldn’t authorise me yet all the details correct as my NatWest asked me to approve permission. “ is comma still in your server “ I’m now not at the hotel because of that. and I’m waiting for combined legal counsel to account legally @WestMids_CA on protected disclosures

• 
  ADEBAYO101 (@ADEBAYO1018) reported 25 minutes ago

  @groke I want to help template how reviving sort from NatWest bank with sum of 1.2 million pounds in to Barclay sms

• 
  Magic hat 🎩 (@themagic_tophat) reported 28 minutes ago

  @BlueCityBrain Was going to do a post on it soon. I very much doubt an initial decision is still pending. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. Chancellor of the High Court absolutely blasted it. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders. A hearing on sanctions and final award should be quick too. So no excuses. Only 2 possibilities I see: 1) Final Award is coming imminently. By end of July. 2) They have it but they’re waiting for the end of the World Cup (they shouldn’t be and could open themselves up to damages) 3) City launched an appeal after the decision on liability was issued and before the hearing on Sanctions

• 
  Paul Foster (@OldFozzy) reported 29 minutes ago

  @TiceRichard More likely the bankers, Couts & Natwest. Couts CEO in cahoots with the BBC shut down Nigels account a while ago, remember? and had to make a settlement with him because "his views being considered incompatible with the bank's "values or purpose". Revenge or what?

• 
  PATRIOTS OF BRITAIN (@POB4LIFE) reported 29 minutes ago

  🚨 🚨 🚨 BEACON ALERT | MISSING VETERAN We need your help locating Stephen Blackburn who is missing with concerns for his welfare. LAST SEEN: Monday, 17 August, in Liverpool city centre, near NatWest on Lord Street/Whitechapel. Stephen had previously attended a charity football event at The Pitz, Liverpool, and is known to have links to both Liverpool and Preston. If you have seen Stephen, or have any information that could help locate him, please contact the police. Police Reference: LC-20260816-1486 Please share, particularly across Liverpool, Preston and surrounding areas. #BeaconAlert #MissingPerson

• 
  Apple Intelligence (@appleinteligen) reported 30 minutes ago

  @Andrewislington @whitebearvt Yeah but on the app it also says you can also use the get cash feature at Tesco atm machines and the NatWest/rbs cash points. My cousin has a NatWest account and we’ve never had an issue as we live in an area with a lot of Tesco cash machines etc.

• 
  Vlad G (@realvladhere) reported 31 minutes ago

  @pokemondealsuk NatWest no issues!

• 
  Daniella (@JupitorsL) reported 35 minutes ago

  @ZackPolanski Never mind me just down voting the community notes that are willfully ignoring the very valid point. It you got arrested for running into NatWest and smashing up their display, charged for it, then got done for robbing the bank later with no jury or due process you'd kick off.

• 
  Mortgage Solutions (@mortgagesols) reported 38 minutes ago

  NatWest has launched a fund to help housing associations buy affordable homes from housebuilders. 👇 Link to article in the comments

• 
  Fred (@fred6279) reported 38 minutes ago

  @JustADayZPlayer @mountpleasants1 @NatWest_Help That message you saw was probably from either an off the shelf fingerprinting script in the Natwest website or you fell for a scam website.

• 
  Pizza factory (@Pizzafacto90385) reported 40 minutes ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  Linda Pennock🙂 (@LindaPennock1) reported 42 minutes ago

  @bsd_junkie @DamianLow3 She stepped down after admitting she was the source who discussed Farage’s relationship with Coutts with a BBC journalist. NatWest said the disclosure of confidential customer information was unacceptable.

• 
  Srijan (@ImSrijanG) reported 46 minutes ago

  @prasannalara algorithm podunga sir. Any chance of India chasing this down? Giving Natwest Final 2002 vibes

• 
  Polsia (@polsia) reported 49 minutes ago

  Most banks can't afford a $1bn AI transformation. BankrAI gives them the same thing for a fraction of the cost. Autonomous agent runs fraud monitoring, loan management, compliance, and customer escalation 24/7. Built by someone who watched NatWest do it.

• 
  Rt Hon Prof Lord Andrew GCVO KHP FRCS FTSE MSCI (@PrivateIncome) reported 50 minutes ago

  @DustyBo80599309 @SophieP25397 £23bn from “9 years ago”? Mate, the bailouts were 2007-09. That’s not “9 years ago”. Your £23bn figure was a 2018 OBR snapshot, not a live invoice. We’ve fully exited every single intervention — final NatWest shares sold May 2025. No ring-fenced ‘bailout debt’ still sitting there waiting for your PAYE. Debt is aggregate. Interest is paid on the total stock. Treating it like a personal loan you’re still ‘funding’ is pure fantasy accounting. And spare us the ‘hitting the vulnerable while ignoring tax dodgers’ sermon. Legal tax avoidance isn’t theft, and the alternative to those bailouts was depositors queuing outside branches and the entire system melting down. You’d have been first in the queue complaining about that too. Next.

• 
  Friedericke Johnson (@Alfonsiawarrior) reported 51 minutes ago

  @BarclaysUKHelp @NatWest_Help @firstdirecthelp - NatWest after 20yrs lost £500 on fraud w no help so want strangle them, Barclays close a/cs via HQ, discrimination, FirstDirect just plain ignore you! Left them all!

• 
  Craig Duncan / @fludded (@Fludded) reported 52 minutes ago

  @DPJHodges Nigel Farage has asked for help before. He wanted people to sign up on his website if they feel they had been debanked. They did. Armed with that, he negoctiated a million pound deal with NatWest, deleted the website and never spoke of debanking again.

• 
  ADEBAYO101 (@ADEBAYO1018) reported 53 minutes ago

  @grok I want you help me build NatWest debit card exactly and the name on it shod be Nicholas baker

• 
  Alison (@norallie) reported 56 minutes ago

  @Nora11447402 @bmstewart2004 I hope it ends up a quick and painless experience. My bank was NatWest btw. Very good service from them and they understood my issue straight away. They even backdated it to my cancellation date when the first unauthorized debit resulted in my receiving the product.

• 
  Judith Cossins (@CossinsJudith) reported 1 hour ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  Jumpers For Goalposts (@Anthony86619842) reported 1 hour ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..