Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Transactions (36%)
-
Mobile App (27%)
-
Website (18%)
-
Login (18%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
debbie
(@xiaomai76409159) reported
Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.
-
Sully
(@Paddyboy1875) reported
@BrendanClay666 @NatWest_Help Nonanswer from natwest...no **** ..start of the carbon tax revolution. The great reset!!!
-
The Disruptive solicitor : Founder A City Law Firm
(@ACLFKaren) reported
@NatWest_Help No, I’m not having a fun time and if I could leave Natwest with everything trust me I would. My personal bank manager can’t speak to me because of privacy, you have to wait ages when you login on the Natwest site for an answer and the feedback online chat can’t help.
-
erbette
(@erbette2) reported
@NatWest_Help 7 odd years as a customer, and get rejected for a credit card because I rent my place and move houses too often. Shame on you natwest.
-
Sally marden
(@SallyAMarden) reported
@muddymuddymum We were with NatWest and had awful service from them. The best thing we ever did was move to a bank called Handelsbanken. No branches just offices. You get to speak to someone directly. It’s like old fashioned banking. Even went for drinks there yesterday afternoon to catch up.
-
Dr Bilal Hassam
(@bilalhassam) reported
7 calls, an hour plus waiting on hold, multiple online chats and Natwest Bank cannot issue a simple confirmation letter. Closing my account after 19 years. Seems there's much better services out there. Sorry @NatWest_Help / @NatWestGroup / @NatWestBusiness
-
Fidge
(@FidgeyCent) reported
NatWest tracking customers co2 emissions and telling them how to cut down is something straight out of a Black Mirror episode. It will go from recommended use to an allowance very quickly, this is a road we don’t want to go down
-
bobianna
(@boujeebx) reported
that little maintenance outage after midnight on natwest rlly pisses me off
-
Ryan
(@ryan_agar8) reported
@NatWest_Help I've found a Natwest bank card but can't track down the person online, how can I report it lost?
-
Swaledale Mutton Co.
(@SwaledaleMutton) reported
@muddymuddymum @DerbyLoco One of my business accounts refuses to show me transactions older than a month. No statements, no transactions online and I cannot change to paper statements. Been like that for 2 years +. Natwest don't seem to be able to fix it...
-
TonyC DipABRSM
(@AdcoakerC) reported
@nigelmtaylor You are right. They have almost totally retreated from the high street. My high street once had Barclays, Natwest, Lloyds and HSBC. Now it’s just natwest. I am of the opinion that the big banks need to be broken up. I think mr Hunts proposed reforms are a mistake.
-
Notebook International
(@notebookbham) reported
@NatWestBusiness first you took your business managers out of the branches now you have no customer service line. Apparently Cora the chat chat bot running the NatWest show. #nocustomersupport
-
jennie
(@uk_jennie) reported
@NatWest_Help Bereavement services issue. All paperwork complete. All checks complete. A 2nd urgent request for funds to be released has been made. Still no payment. Feel totally unsupported and lied to when I call. Building interest are we NatWest??
-
Nick
(@nichola04692667) reported
@BTC_Archive I’m in the uk.. my NatWest account limits my withdrawals and now gives me a co2 score. With a detailed run down of kg of carbon used per transaction and advise on how to get it down/
-
susan
(@Dododoyle2) reported
@Darren_med32 @yorkshirekenny @BernieSpofforth If you have a natwest Bank account it's there. You might have to ask a younger member of your family to help. I asked my daughter to help as had seen this on here. We turned it off. Sorry if this is not very helpful.
-
Paddy Taylor
(@PaddyTaylor) reported
Hi @natwest I spent 20 minutes trying to get through on Tues, I am now in dire need of help and due to a technical issue you are unable to connect me, no online options meet my need despite the message telling me to try them. When are you going to start offering customer service?
-
Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://debit-card-services[.]com/Login[.]php #phishing #natwest
-
Fensec Ltd
(@FensecLtd) reported
@efgbricklayer It's a plan to persuade us all to reach NetZero using access to cash & work. The big wigs have been gathering to discuss this for a couple of years. If you don't comply your money supply may be restricted, controlled. NatWest are straight onto it.
-
Lesley Ann Francis
(@LAnn_Francis) reported
@NatWest_Help brother has been a victim of identity fraud, call centre won’t help as ‘He’s not a NatWest customer’ and hung up…you’re happy to keep a fraudulent account open and ruin an innocent persons credit score at the same time? SHOCKING. @FSCS
-
Anna Lisle
(@aflisle) reported
@NatWest @NatWest_Help @NatWestGroup Problems trying to approve amount when online purchasing even though I have sufficient funds. The helplines totally frustrating because on each numerous occasion to talk to someone, calls kept dropping at their end! Too busy to go to branch!
-
Jan Fichtner
(@fichtner_jan) reported
@JanMusschoot @HSBC Big anti trust problems with buying either NatWest or StanChart, right?
-
Suki Hothi
(@sukihothi) reported
@BexBitchley1 @Sillyshib On the day of the second bomb near NatWest tower I was working not too far away in King William St Felt office physically shake briefly but didn’t hear anything Saw it was like a war scene later on the news
-
subhan ahmed
(@SubhanAhmed_) reported
@NatWest_Help hello I am abroad and the flight tickets I bought using NatWest credit card, the flight got delayed. I am wondering how I can report back to credit card team and claim compensation. Can you please help?
-
Frances H
(@Fertiv) reported
@ShappiKhorsandi @HSBC_UK TBH they are all much the same. I'd suggest finding one with a branch near you. Then you can at least take paperwork in yourself and get a receipt. (I know its retro, but might help keep local services going to.) FWIW I had good service from Natwest with a tricky stuff recently
-
Karrie
(@KarrieboKarrie) reported
@premnsikka @Natwest are closing their branch in my town. I am moving my account to Nationwide. Banks don't care. We are not customers, we are numbers. They don't care about the elderly or people that don't have access or choose not to use internet banking. It's a disgrace!
-
Ariadne 🦋
(@Ariadne_Reviews) reported
and christ alive, Natwest bury their contact number in their website like it's buried treasure.
-
John Wells
(@johnnywells) reported
@HalifaxBank Yes tried wifi and mobile data, it’s not an issue at my end and had no issues before the latest app update release and no it’s not a new connection to another bank I’ve had my NatWest account details on my Halifax app for a while now
-
Jenmet
(@Jenmet4) reported
@MartinSLewis Got small amounts spread around. get 4.7% on 2 year fix. instant ones natwest digital is 5% but only up to £1,000 & max £150 month in. So me&husband have an acc each. Only 1.5% on natwest savings builder. Hardly enough savings to worry about interest but I try
-
Echochamberandproud
(@Echochamberand1) reported
@DennyDamien @caoimhinagyarko They should try working for natwest!
-
Cyril (Alhaji Bringy Bringy)
(@justmotii) reported
@OyekunleAyobam1 @Bonabee_c @instablog9ja Have you actually used a UK bank ? Cos I don't understand how anyone can compare GTB bank app and service to a Lloyds Bank or Natwest bank app and service. When you order a debit card and it comes to your address. Try getting a gtb debit card without going there in person.