NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 03/04/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (34%)

    Website (34%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham and Barrow in Furness.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomCroydon Login
United KingdomHackney Withdrawals
United KingdomPaignton Transactions
United KingdomLondon Transactions
United KingdomTrowbridge Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • BradleyHurst16 Bradley Hurst 🇺🇦 (@BradleyHurst16) reported

    @natwest how is it after 4 months a website still displays the same 'error' message? i just want my CTF1

  • Martscomps82 Martscomps82 🔥B (@Martscomps82) reported

    @skrill Hey,i have a natwest visa debit card,Will i be able to make payments to skrill with this card ? Natwest like to block payments to certain service providers

  • WeeLeeMcD Bully in the alley 🍻 (@WeeLeeMcD) reported

    @NatWest_Help I've been on the phone for hrs to NatWest over the last 6 weeks! How's this phone number going to help? If you can't accommodate customers, without particularly tech, how is it possible for us to continue banking with you?

  • jeffpovey 🇺🇦Jeff Povey 💉💉💉💉🇺🇦 (@jeffpovey) reported

    @Andrea25079843 @Jennyfurfuls @MarcCorbishley Yes, awful to see what’s happened to the building, living only five minutes away. I even used to pop in outside working hours, as if I ever needed cash, I used to use the 2 cash points we had in the office, one NatWest and one Lloyds.

  • clarkie1958 Graham Clark (@clarkie1958) reported

    @truemagic68 Went to a few banks yesterday to buy some currency ..no luck ..my own bank NatWest has on their website cannot offer Travel Money due to supply chain issues..so Tesco , Sainsbury, and non banks don't have these issues...hard to understand

  • hoogs62 Hugo Wráy (@hoogs62) reported

    @twickerati There was a notice outside saying that there were other NatWest Banks nearby. Where exactly?! The Teddington one closed down a few years ago.

  • agag01 Ali Gholinia (@agag01) reported

    @NatWest_Help Hi NatWest, I still can’t view my total income per month in my spending summary. I have to calculate it manually. Can you help please?

  • stuafcb Stuart Bramley🍏🇪🇺 🇺🇦 (@stuafcb) reported

    @NatWest_Help @decappeal I can't believe that an organisation the size of NatWest is offering these people an account but not recruiting anyone so that they can speak to someone in their own language to get support with it.

  • datadili volume ticker (@datadili) reported

    NatWest Group plc is down -4.11% in the pre-market $NWG

  • techsaturation mister t-man (@techsaturation) reported

    never thought natwest final ganguly becomes a mean annoying uncle in few years down the lane

  • datadili volume ticker (@datadili) reported

    NatWest Group plc traded 51% above average volume, $NWG closed down -3.58%

  • 1gengx130 深圳包养长沙包养广州包养成都包养杭州包养上海包养南京包养南通包养金华包养徐州包养太原包养伴游外围 (@1gengx130) reported

    Faculty and staff are protected with stronger (e.g., VPN) security plus access to their own guaranteed bandwidth.Customers also have access to -hour telephone banking or by logging on to NatWest Online Banking.,,

  • queertherp whispers on kittens (@queertherp) reported

    @perlegobooks @NatWest_Help NatWest are suggesting that they may have had a ‘fraud’ report about you rather than it being a problem with card type and that ‘this policy is in place to protect your account’, which is all they will tell me. So it seems that NatWest have a problem with perlego

  • N09434002 N🇧🇩🇳🇦🇿🇼🇮🇪🇿🇦 (@N09434002) reported

    @ESPNcricinfo Ppl saying that cricket will die b'coz of IPL and BCCI but for me, the slow death of cricket started the day England introduced the worst cricket format of all time in 2002:- T20 through NatWest T20 blast

  • Krislefeuvre Kristina Le Feuvre (@Krislefeuvre) reported

    @JEPnews Gosh, I can remember when it was TSB. The loss of NatWest in St. Brelade has had a huge effect. So many small businesses used it to avoid town, and much easier parking for elderly. May be prudent financially, but certainly not customer centric. Progress isn’t always better.

  • ThatsNoM00n1 That's No Moon (@ThatsNoM00n1) reported

    @Paper_hands92 @NatWest_Help Join @StarlingBank bro, I have never had an issue with them and have written confirmation they have no issues with cryptocurrency exchange transfers. Natwest are a joke

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    @BeaumontDMD @Barclays Every time I visit a bank branch there's a queue. During the 2020 lockdown they were down the street at my local NatWest.

  • GemmaWhinder Gemma Whinder (@GemmaWhinder) reported

    @rachelbhandari @NatWest_Help Hi I have the same issue for weeks now. Have tried online help with Natwest a few times. O am going to have to move banks soon as I cant buy anything online and can't seem to get even an acknowledgement that there is an issue.

  • queertherp whispers on kittens (@queertherp) reported

    Argh. @NatWest_Help is stopping me from paying for my @perlegobooks subscription because ‘Please be advised that the reason the transaction got declined is due to bank policy which are in place to protect the customer as well as the Bank. I hope this helps’. Wtf NatWest?!

  • sdpEric Eric Joachim Siva-Jothy (@sdpEric) reported

    I don't like that my NatWest banking app quietly slipped in a function that would calculate my carbon footprint based on my spending data. Its opt-in for now, but the slow trend toward this kind of thing being linked to some state or private social credit scheme is very apparent.

  • VeranoMarketing Verano Marketing (@VeranoMarketing) reported

    @truemagic68 NatWest has given up with this service as they previously relied on Travelex

  • Wanna_be_a_dad Dancing-John LU (@Wanna_be_a_dad) reported

    @PaulHarrison123 @SkyNews When I was there I used natwest they gave you a device that looked like a pocket calculator into which you put your card and entered your pin. It generated random codes that you needed in addition to your login information to access your account online

  • wi25001032 Chris Williams (@wi25001032) reported

    @NatWest_Help @Paper_hands92 Hi NatWest, it’s not your money!! The customer can do anything they want with their money as long as it’s legal. And you wonder why people have had enough of banks!

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    Just got email off natwest saying they changing from visa to mastercard. And yet over the years there's been a lot of issues with mastercard payments going down which is why I liked natwest on bida as all my other cards are mastercard and visa has never gone down @NatWest_Help

  • betsye17 LissyE17 💙 (@betsye17) reported

    @NatWest_Help we are currently stuck in the US unable to use debit card as Natwest have blocked it despite notifying you of our travels. Please help

  • WoodSylva SylvaDragon (@WoodSylva) reported

    stupid useless natwest changing everyone to bloody mastercard for no good reason, online orders not working, mobile app verification not working!!! Bloody furious

  • Paper_hands92 PAPER HANDS - 🙌🏻 📄 (@Paper_hands92) reported

    Need a list of UK banks please that are crypto friendly. NatWest I’m leaving as they are terrible. So far I have : starling bank. Any others would be appreciated 🤝

  • JoeStephenson96 Major Charles Cockle Man (@JoeStephenson96) reported

    @MattChReport I am with NatWest actually, but I'm an honest salt of the earth working man and do not have a phone

  • phya_manga Nicola (@phya_manga) reported

    I loved using the natwest app but now I have all my accounts with them, the first thing I log in now is £-108000. Couldn't they stick that at the bottom or something?

  • sbdetweets Sean Brightman (@sbdetweets) reported

    @bazzacollins On the opposite coin, under no circumstances would I ever recommend Natwest for anything. They cost me about £6000 last year in trying to remortgage for our new house. 'We're here to help during difficult times', like f*** they are!