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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (37%)
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Login (23%)
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Transactions (21%)
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Mobile App (16%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: London, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing and Great Bricett.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Trowbridge |
Website | |
| Kettering |
Transactions | |
| London |
Transactions | |
| Carlisle |
Login | |
| Barlestone |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr Kiran Khan
(@kiran205) reported
As much as I bash Samsung for not supporting Natwest on Samsung Pay, their repair centre and customer service is actually legit very good. I had my earbuds repaired and returned to me in less than five days. Not bad.
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VaxIsVirus ⚒
(@VaxIsVirus) reported
@NatWest_Help Those are details that i won't post on social media DMs. Have you got an email where this can be processed safely, as your natwest trust fund portal isn't working?!
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Edwud.🧃
(@Edwud_) reported
Not being able to buy $LINK from NatWest blocking me is actually causing me mental & physical problems. I missed a dip. 😢
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Spence
(@adamlspencer) reported
As a NatWest Mobile Banking customer, I need my bank balance to be displayed using Goliath-sized digits, So that someone 5 metres away from me can also view my bank balance.
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Elf - Not just for Christmas
(@ImAnElff) reported
@NickStevenson63 @justsnoozing @MaiaBug2010 Problem with this reminder is that there's a lot of people who don't know what a 'Merchant Banker' is & at best will think he used to work at a branch of Natwest on board a ship 🙄🤪
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Marian Vasas
(@MarianVasas) reported
@NatWest_Help @graduations Does Natwest will support Garmin pay any time soon? Thank you
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andrew ⚔️
(@PantherAS90) reported
NatWest customer service is absolutely terrible. 😭
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Michael #TeamGinger
(@MichaelRPDR) reported
@TanTheMan_95 He should... BUT I luckily transferred everything to my savings so the greedy bastard doesn’t get ****. I’m calling NatWest tomorrow
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BuckyWithTheGoodHair
(@chandniparmarx) reported
Why is it when you call NatWest first time round the Agent is always refusing to help (fraud related btw) and then when you call back the second agent is a bloody LEGEND! I just want to understand, why?
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Jack “persiflage” Bremer
(@jackbremer) reported
@BarclaysUKHelp Yes, and if you can decipher all that from the error ID why not show that on the screen instead. Logged in to Natwest instead. Works 100% of the time, every time.
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Sami Mousa
(@samimousa86) reported
@northernrev to show he's anti working class credentials (I would also apply this to Rishi but with a specific focus on free handouts to the shareholders at the publically controlled Natwest)
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Gary Dunion 🍉
(@garydunion) reported
Girls on Tinder all say they want a partner in crime but when I ask them to help me rob a NatWest they unmatch? Smdh women are complicated.
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VaxIsVirus ⚒
(@VaxIsVirus) reported
@NatWest_Help trying to access trustfund that was set up & you are ignoring calls, along with your online portal not working. I also see that a lot of parents are having the same issue, that you are making it impossible for kids to get their their #trustfund #natwest
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Shaun
(@nuahsnageek) reported
@curexcomplex My brick and mortar bank is NatWest, so basically RBS. I’ve mercifully had no major issues yet, but compared to Monzo and the like, they’re just no where near as easy to work with
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Oli
(@Oli_Leonard) reported
@tastecard trying to register via my Natwest platinum account and it is asking me for a membership number. When I sign in online, I cannot find the number on my tastecard account. Cannot login via your app as it keeps crashing.
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Madalena
(@madalenaaaa) reported
@NatWest_Help No Mark. I needed to take more than £250 out but apparently with natwest that isn't possible at the weekend. What is the point in a self service bank when I can deposit cheques on your app, literally the only thing I can't do is access my literal money which is what I need.
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James Griffiths
(@JJRGriffiths) reported
@NatWest_Help Appreciate that Sarah. Slight issue. App won't allow cheque pay-in of +£750. The PO shouldn't be picking up NW slack on weekends. Best to get pay in booths on the exterior of NatWest banks so customers can pay in all cheques & cash 24/7, to make up for shocking branch opening hrs
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hannah wortley
(@hannah_wortley) reported
@santanderukhelp help, I’ve made a payment to my NatWest account and it’s gone from my Santander but not showing available on my NatWest?? Thanks
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mr1upz
(@Notorious1upz) reported
@ItsAmanHey Making one set of spoons 2 for £12 pitchers everyone's problem for the night, NatWest wishes I could be that light
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Mathew Forth
(@MathewForth) reported
@Performance_Bet Oh I'm clueless on a lot of things, mate. I do know that if you could get those stakes on, and have access to more than accounts than NatWest, you'd be taking it in yourself instead of posting sick inducing emojis on here in the hope some mug pings you £20. But I'm clueless.
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Boxman🔞 - TETSUZANKO
(@BoscosDen) reported
>Need to re-up Nitro >Bank decides I no longer get to spend my money over an entirely legitimate $99 payment **** you too, NatWest
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Geoff Maugey (de Moley / Mullah)
(@MaugeyGeoff) reported
RBS and NatWest what ******* scam national Westminster bank advertises that it is national Westminster bank but when they is a problem they hand your account over to RBS. National Westminster bank doesn't advertise this but it should show this in their branches they are the same
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dave jones, EOTM
(@djonesbutchers) reported
I asked the relationship manager in the NatWest bank if she could fix Brian up who lives 4 doors away with a lovely lady as he has been on his own now for a good few years . Apparently she doesn’t do those sort of relationships .
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Ben Metcalfe
(@btmetcalfe) reported
@nigelwalsh @RevolutApp Banking for kids is a nightmare! NatWest enforce that you go into a branch to get money at 13. No option to online transfer or anything crazy!!! I was told it’s a regulatory issue
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David O'Leary
(@Dav1dOLeary) reported
Anyone else having problems with #natwest debit cards? Couldn’t take money out of bank just now 😫
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lisa
(@pughlisa1) reported
@NatWest_Help oh NatWest. What have you done!!? I’ve just updated the mobile banking app & it’s awful! The massive font and plain/bland views are terrible. Bring back the old app version!
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Lisa matthews
(@matthews3343) reported
@LloydsBank Shame Lloyd's couldn't help me yesterday as if make bank transfer for anything and been scammed or ripped off they don't help but natwest and barclays give you money back as my son and sister in law got theirs back Friday shame I bank with the wrong one so disappointed
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ｂｅｎｊａｍｉｎ
(@illd0itlater) reported
does anyone know how to set up an overdraft on the natwest app?! ***** I’ve been trying for hours and google didn’t help me
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MEdmondsLondon
(@MEdmondsLondon) reported
@NatWest_Help appalling service as usual from NatWest. Two large payments ( 2 payees) sent yesterday via online banking have failed to arrive. £3k missing from my account. No explanation, no apology. These online payments should be secure and instant. Anyone else affected?
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Tom Vaughan-Mountford
(@tomontv) reported
@NatWest_Help Can you please STOP changing the ENTIRE layout and user experience of the NatWest app EVERY time you update it. The location of every function shifts from one update to the next. FYI, the latest update now has so much padding I’m scrolling up and down continually.