NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Mobile App (50%)
• Website (25%)
• Login (13%)
• Transfer (13%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, and Milton Keynes.

City	Problem Type	Report Time
Plymouth	Mobile App	1 month ago
Buckingham	Login	1 month ago
Milton Keynes	Transfer	2 months ago
Manchester	Website	3 months ago
Maidstone	Website	3 months ago
London	Mobile App	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanne Fowler (@jofowler38) reported 3 minutes ago

  @birdman2 This post promotes a known scam using AI deepfakes of Emily Maitlis and NatWest CEO Paul Thwaite to advertise the fake Garlenix trading app. The linked site is part of an affiliate fraud scheme that tricks users into depositing money on bogus investment platforms. Please do your own due diligence. Reported as spam and deceptive content.

• 
  Spencer (@SpencerGambles) reported 3 minutes ago

  **** happened with natwest but with around 20x more… absolute shitbags they are

• 
  Tariff Turnip (@MetaverseGamma) reported 7 minutes ago

  @mrsDugskullery @p0Intyhead @LBC What exactly is that you think happens when a bank collapses? It’s certainly not just the shareholders that lose out, if Brown had let Natwest collapse they would have had to insure £2 trillion of customer deposits, something tells me that might have cost more than a bailout.

• 
  Maurice Andrews (@maurice_an63983) reported 9 minutes ago

  @Neccccy No because he at the moment doesn't support HBOS Lloyds Banking Group Barclays RBS Natwest Unicredit Private Equity Vulture Funds serious criminal activities fraud forgery perjury false declaration to courts

• 
  Web3Alert (@theweb3alert) reported 14 minutes ago

  Most people know Gilbert Verdian as "the Quant CEO" Founder, CEO, the face of $QNT Fewer people actually know what he was doing before Quant existed. 20+ years in cybersecurity across 3+ governments before he ever touched crypto • Downing St • HM Treasury • Bank of England • Ministry of Justice • US Federal Reserve • NSW Health in Aus And of course there's everything on the private sector side with Vocalink and standards with ISO. That's NOT a typical crypto founder resume. That's someone who spent 2 decades inside the exact institutions Quant's now offering interoperability infrastructure to. And the idea for Overledger didn't come from a whitepaper brainstorm either... It came directly out of his work on ISO TC307, the international blockchain standards committee, back in 2016. He kept running into the same problem across every government and bank he worked with None of these systems could talk to each other. Quant was built to solve that specific problem Fast forward to today and that same TC307 work is still active Quant remains one of the core voices shaping ISO standards across 53 countries. The UK picked Quant to build the infrastructure for GBTD, tokenised sterling deposits, with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander all on board. Overledger sits inside Project Rosalind with the Bank of England and BIS. Inside the ECB's work. Inside the UK's Regulated Liability Network. Inside of UK Finance's GBTD which has received approval by the likes of UK Chancellor & Bank of England. None of that happens by accident. It happens because the guy building it spent two decades inside the rooms where these decisions actually get made.

• 
  Mr Brondor (@MrBrondorDeFi) reported 15 minutes ago

  PRICES GOING DOWN AND YOU’RE PANICKING? This is nothing compared to what’s coming G ethereum:0x4a220e6096b25eadb88358cb44068a3248254675 - ECB Digital Euro pioneer. HSBC Barclays Lloyds NatWest all using Quant tech. Bank of Japan collaboration. SWIFT integration. Down 80% from ATH while connecting the entire financial system to blockchain. bittensor:native - NVIDIA dropped $420M. Jensen Huang endorsed it publicly. Grayscale ETF filed. $43M Q1 revenue. The CEO of the most valuable company on Earth validated your bags. And you’re scared of a red week? solana:rndrizKT3MK1iimdxRdWabcF7Zg7AR5T4nud4EkHBof - Apple featured them at WWDC. NVIDIA partnership. 45K+ GPU nodes. Powering the infrastructure AI needs to run. These aren’t memecoins hoping for a tweet G These are the protocols institutions are building on RIGHT NOW while you consider selling at the bottom. Red candles are the entrance fee. Conviction is the ticket to generational wealth. The ones who sell here will buy back 3x higher and call you lucky. You’re not lucky. You’re early. You’re informed. You’re positioned. Zoom out. Lock in. Let the weak hands exit. We’ve seen this movie before. We know how it ends. Not ******* selling Tribe -Brondor

• 
  🤔J🤷 (@jameseonline) reported 18 minutes ago

  Hi .@NatWest_Help are you having issues with push notifications today?, I'm transacting on NatWest & RBS accounts and not getting anything despite having things turned on, thankfully money is where it should be but yea

• 
  Musa (@mkhankhakwani) reported 23 minutes ago

  NatWest is a **** bank they stole my money as well

• 
  Mighty Mo (@mh379) reported 24 minutes ago

  @BasilTheGreat I’ll say this again: if you want to peacefully bring down the institutions profiting from the migrant crisis, hit them where it hurts, organise withdrawals from the banks. Natwest, Barclays, HSBC, Lloys, Santander to name a few Ask supporters to withdraw their money (even small amounts) from the big banks tied to government policy. The system is fragile, they don’t hold enough cash for everyone to withdraw at once. This is show hurt more than violent riots, it's how you apply real pressure wthout people getting jailed. National strike next, road blocks bring the country to its knees Fill the streets up and down the country demanding a GE and secure borders. Our ancestors didn’t fight for this. Enough.

• 
  Melvyn Newell (@melv66722) reported 25 minutes ago

  @Londonist @DCBMEP “…began in 1971. ..nine years to realise.” (Working closely with Seiferts from 1975, as PQS for the now the Sea Containers Hotel, I was told that the delay in the NatWest Tower was as a result of a redesign for the tower footprint to match the new NatWest logo).

• 
  AFRICA IS HOME GLOBAL (@AfricaisHOME2) reported 25 minutes ago

  Chancellor John Healey has declined to rule out a higher tax on banks in his first budget under Prime Minister Andy Burnham, due on October 28. In letters to cabinet ministers this week, Healey said there was no new money available for spending commitments and that all announcements must be funded from within existing budgets, while also warning that Britain’s rising welfare bill must be controlled. He did not explicitly target banks, but the Treasury is under pressure after the TUC called for higher levies on the sector to help fund energy bill relief, and after a year of strong profits. Barclays reported half year profits up 17 percent to 6.1 billion pounds, Lloyds up 23 percent to 4.3 billion pounds and NatWest also up 20 percent to 4.3 billion pounds, figures that make lenders an obvious target for a cash strapped chancellor looking to meet fiscal rules. The debate comes as Burnham settles into Downing Street and sticks to the borrowing rules inherited from Rachel Reeves, requiring day to day spending to be matched by revenue within three years. Healey and Burnham have written that each department has a responsibility to manage within its budget and help bring inflation down. Burnham himself has said he may need to ask people to pay a little more, and has refused to rule out a wealth tax, though he has committed to the manifesto pledge not to raise VAT, income tax or National Insurance rates. The OECD warned this month that Britain’s tax burden is already at its highest since 1948 and urged spending cuts instead of new revenue measures. Banks are lobbying hard against any new levy, arguing UK lenders already pay significantly higher tax than peers in New York and other European capitals, and that competitiveness would suffer. With defence spending, social care and technical education all competing for funds, Healey’s budget will test how far the government is willing to go on sector specific taxes before leaning on broader reprioritisation. - World Business News.

• 
  Linda Pennock🙂 (@LindaPennock1) reported 26 minutes ago

  @bsd_junkie @DamianLow3 She stepped down after admitting she was the source who discussed Farage’s relationship with Coutts with a BBC journalist. NatWest said the disclosure of confidential customer information was unacceptable.

• 
  paul herriot (@TruthSentinel1) reported 28 minutes ago

  @Bankersbonus1 @ADavies61517 @afneil During the 2008 financial crisis, the UK government stepped in to rescue major banks including Royal Bank of Scotland, Lloyds Banking Group, Northern Rock and Bradford & Bingley. The state directly spent around £137 billion in capital injections and emergency support, while offering over £1 trillion in guarantees to stop the banking system collapsing. Most of the money was eventually recovered, but taxpayers are still estimated to have lost around £30–35 billion overall, with the biggest losses coming from the RBS/NatWest bailout. Worth remembering the next time someone says the banks “were fine”.

• 
  Jennifer Richards (@Jennife10651535) reported 32 minutes ago

  @CallMeMoNow That's such a shame. We had some very valuable advice from a neighbour who worked in the bereavement part of NatWest when Tony was doing his aged relatives' probate. Like everything else it's all gone to ****

• 
  Kev (@suffolkev) reported 33 minutes ago

  @NatWest_Help my son is in America trying to use his NatWest card but you keep declining payments. Your app says you don’t need to tell you if abroad and your useless chatbot is no help. The “emergency” number is just an endless Voice menu with no option to speak to someone! 🤬

• 
  Mohammed Azhar (@mdazhar1989) reported 34 minutes ago

  @suzuki2wheelers Hi, Our Access 125 had been given for service to Natwest Suzuki on Jun 4, and vehicle hasn't been returned back yet. The head of service is giving invalid reasons and keeps on delaying. Request to take immediate steps

• 
  Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported 37 minutes ago

  Has anyone ever used an AI assistant that has actually assisted them and sorted out a problem, or are they all like the ones I vainly turn to in desperation? The latest one that got me nowhere is the NatWest one. Talk about taking to the wall.

• 
  S4mtheM4n (@M4nS4mthe) reported 38 minutes ago

  @THummell39837 I saw a photo of her drunk and haggard some years ago. What she earning off the taxpayers ? At least the NatWest CEO is working for his money at a bank ! Not sucking off the taxpayers of UK !!!!

• 
  Friedericke Johnson (@Alfonsiawarrior) reported 41 minutes ago

  @BarclaysUKHelp @NatWest_Help @firstdirecthelp - NatWest after 20yrs lost £500 on fraud w no help so want strangle them, Barclays close a/cs via HQ, discrimination, FirstDirect just plain ignore you! Left them all!

• 
  Mortgage Solutions (@mortgagesols) reported 42 minutes ago

  NatWest has launched a fund to help housing associations buy affordable homes from housebuilders. 👇 Link to article in the comments

• 
  LiveSquawk (@LiveSquawk) reported 43 minutes ago

  NatWest H1 2026 Earnings - Q2 Pretax Oper Profit GBP 2.29B (est 2.01B) - H1 Impairment Charge Of £280 M, Prev Y/Y £226 M - Keeps Ordinary *** Around 50% Attributable Profit - Sees 2026 ROTE +19% - Still Sees 2028 ROTE Above +18% - Still Sees 2028 Customer Assets And Liabilities Rising +4% From End 2025

• 
  Judith Cossins (@CossinsJudith) reported 44 minutes ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  gill pind (@gillpind) reported 47 minutes ago

  @NatWestBusiness Been a NatWest business customer for 25 years my new manager rang me I imagined he was going to visit my premises and get to know me & my company but NO NatWest has stopped mangers visiting business customers!!. Digital meetings😡😡😡 box ticking for them😡👎🏼

• 
  Liam⚡ (@TheDeanio) reported 51 minutes ago

  @MmisterNobody Yes when I was going through an awful time I lost all my savings after listening to a bunch of fools about crypto. Pretty much everything I owned did well for a few weeks and all kinds of rich clowns be talking about HODL this HODL that like they're all some sort of secret alliance with the elites. I literally would have a bunch of different types of currencies so I had a variety. I could keep someone in for a good while and the moment I sold my bit of a specific coin, it would get a massive boost lol. One of them boost by like 10x within hours after me taking it out like they do it on purpose or something. The rest that I kept in just went down pretty much every day and some got rug pulled out of nowhere lmao. In the end I ended up that ****** up I made a stupid decision to take a loan out for only £10 grand where I got charged nearly £4-5 grand in interest from NatWest in just under a year. I ended up losing everything and I was guided to go insolvent lol. Still ****** now from it all and many people have the cheek to steal things from me. They want me dead, quietly suffering or locked up. They've told too many lies on my name because they couldn't take me out. Some of them have made a whole life out me these last few years too. It's quite hilarious. *********.

• 
  Magic hat 🎩 (@themagic_tophat) reported 52 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  lauren ୨୧ (@michellesdowden) reported 52 minutes ago

  natwest resolved my problem in my favour hahahahahaha shame @ booking . com

• 
  Jobie (@JobieTwits) reported 54 minutes ago

  @johntierney73 @NnatMmac @NatWest I worked in fraud for a bank. It is possible. You gave your pin to someone or set it to something they could work out, and they had your card. There are other ways like they had access to your Internet banking which told them your pin but that’s less likely due to 2FA.

• 
  Madhur Kapoor (@MadhurKapoor12) reported 60 minutes ago

  I haven't seen number 7 or 8 - but rest looks a very fair list.. I might need sometime to dig more.. but will get back to u for sure Ind v England Natwest Final 2002 Lords will also be in my list - especially India were down n out after 143/5 chasing 326

• 
  Chris (@Sparky2504) reported 1 hour ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Rt Hon Prof Lord Andrew GCVO KHP FRCS FTSE MSCI (@PrivateIncome) reported 1 hour ago

  @DustyBo80599309 @SophieP25397 £23bn from “9 years ago”? Mate, the bailouts were 2007-09. That’s not “9 years ago”. Your £23bn figure was a 2018 OBR snapshot, not a live invoice. We’ve fully exited every single intervention — final NatWest shares sold May 2025. No ring-fenced ‘bailout debt’ still sitting there waiting for your PAYE. Debt is aggregate. Interest is paid on the total stock. Treating it like a personal loan you’re still ‘funding’ is pure fantasy accounting. And spare us the ‘hitting the vulnerable while ignoring tax dodgers’ sermon. Legal tax avoidance isn’t theft, and the alternative to those bailouts was depositors queuing outside branches and the entire system melting down. You’d have been first in the queue complaining about that too. Next.