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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (37%)
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Login (24%)
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Mobile App (20%)
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Transactions (17%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: London, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Carlisle |
Login | |
| Barlestone |
Transactions | |
| Truro |
Login | |
| Swansea |
Mobile App | |
| City of London |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Bizitalk
(@Bizitalk) reported
To @natwest_help. Just how do I get to speak to a human in Natwest re a business account? Cora useless, Cora back up useless. N/W Business telephone number useless, that's a computer as well. Do you have any humans working in your offices?
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Tushar Gupta
(@Tushar15_) reported
I haven't seen a chase as good as this since India chased down Australia's score in Mohali in 2016 WC QF, and before that, the Natwest series of 2002. Stoinis started slow, but what the wow, and Wade needs a juicy IPL contract, perhaps?
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twatter
(@twatter04672234) reported
@BarclaysUKHelp How can you have a known issue but no idea when it will be fixed? I have banked with NatWest, Lloyds and Halifax and they have all been able to activate push notifications without any complications. It’s disappointing that there is such a vague response
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TheGrant
(@grantfallen) reported
@NatWest why the hell are you having video chats available 24/7. You've clearly not thought about the welfare of your advisers having to be suitably dressed and putting up with crap off a customer at 3am. Get a grip.
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Paul B
(@pawlbird) reported
@bbctms @BBCSounds As the few is seen as a potential problem, why weren't the matches started earlier. The former NatWest Trophy and prior to that the Gillette Cup final on first Saturday in September had a scheduled start time to avoid dew at Lords.
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David Billing
(@DavidBilling175) reported
@barneyronay The JPL, NatWest & Benson & Hedges were even worse 70’s,80’s,90’s. Get to 100 with 2 wickets down first 25/30/35 overs..go nuts in last 10 overs. 20/20 has made one day cricket more unpredictable.
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Charlotte
(@Charlot82225856) reported
@NatWest_Help Can't make international payment online because no place to add BIC. It's for my wedding dress so very upset by lack of support from NatWest.
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ex
(@shawnexes) reported
@OyesileJohn Errrrrrr zobo. Had 6k transferred another 3k after 3 days no one called or sent an invite . Same NATWEST! Calm down.
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Glenn Cooney ☘️🇨🇦🌸
(@glenncooney) reported
@NatWest_Help Hi NatWest. Can you confirm if either your Worthing South Street, Bognor Regis or Chichester branches have deposit machines that I can pay coinage into? I’ll be doing it on Saturday so I know there’s no counter service, so I’ll use a machine in that case.
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Paul Walker
(@paul_walker7) reported
@Chris23236702 @GBNEWS What back you with, because most of the majority are moving to Mastercard, I got a email from NatWest saying they will be moving from visa to Mastercard due to visa charging more for service.
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AspecT
(@KozukiChad) reported
@ShoyosStudent natwest went bankrupt or some **** cba
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Leann
(@LLllll321) reported
@Irina90207674 @ucc231 @CromwellStuff I withdrew last week to NatWest. And I last deposited with nationwide about 4weeks ago? I know it was all stopped for a while but seems to be working again currently
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Helen Telford🇬🇧🏴
(@hihings) reported
@NatWest_Help How? Explain exactly how I can do this? Shall I leave 27 children to teach themselves? I've got an appointment at Halifax to open ALL my accounts with them. I've had enough of NatWest. They obviously want to help me. You've all been a sham
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Alanna Clarke
(@ACE_equestrian) reported
@itvMLshow I have a Help to buy ISA with NatWest they will only let me save £200 a month. Should I change to a lifetime ISA?
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soph v. 4959
(@sophb66) reported
@swifty2Fifty @MetroBank_Help Same….they sold the mortgage to NatWest 11 months ago and decide to tell us the customer today. So you have been paying a totally different bank your mortgage for nearly a year. Like me. MB CEO frumpkin pumpkin prick likes to keep secrets from his customers. I am fuming
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S17Photography
(@S17photo) reported
NatWest - taking customer service to a new level🤬 #useless #natwest
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Seeking_Answers
(@SeekingAnswer21) reported
@vickyintheuk Their website says 51000 Natwest employees took part.
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Jacob
(@392203929z) reported
@Tesco why won’t you accept my NatWest card on your website? ~ Linda
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Carla McCourt
(@MccourtCarla) reported
@HalifaxBank is there a problem with you and @Natwest just tried to Transfer a friend money which I've done before and it says her accounts wrong, confirmed details with her everything correct so one of you might have gremlins
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@RedLetterDaysUK Hi, I just exchanged some Natwest rewards into vouchers and purchased an experience using some of the vouchers. I have £120 worth of vouchers & have redeemed one experience to the value of £75. However the website is saying I’ve redeemed them all?
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MissSarah'Cheryl
(@SarahChezPullen) reported
@NatWest_Help Really upset with NatWest. I’ve just had fraud on my account 4 times in a row from a gambling website, didn’t have anything come up to approve this! Taken my last bit of money out of my account! And because it’s still on pending nothing can be done yet. #fraud
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Ila
(@crazyzombienerd) reported
from
Broxbourne District, England
Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest
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Joseph Walker
(@joseph55462838) reported
@BarclaysBizChat The business show is on, where is Barclays Bank, Natwest and other major banks. They should be the first to come to the business show to help Small businesses, But they are not there! Shame on them, thats why we bank with Metro Bank, much better and clean bank which care.
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Ian Rodwell
(@IANROD2000) reported
@boblister_poole I am a NatWest customer. I want to be referred to by the pronoun "Mega God". I will wear badge so you remember. Thank you so much.
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Woman | the word no-one dares to say
(@gettagripfolks) reported
@TheMoominmama Honest to goodness. What a load of sheep. M&S and now NatWest and HSBC. Thankfully I can't remember when l last visited a branch of my bank. Please don't let Call Centres answer phones with "Good Morning, John he/his/him pronouns speaking, how may l help you."
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ur ***** secret
(@Urdirtysecret) reported
@JohnCena hey u even got a YouTube funeral. People at natwest doging me.just down the street from wwe headquarters on washington . Catch 1 of em at the stop light snatchem.$1.9 billion reasons why
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Dan Flâneur #GTTO
(@CaptainFlange) reported
@NatWest_Help We presented the certificate of probate more than three weeks ago. We've heard nothing. Can't access the account. Don't know what's happening. We have creditors chasing for payment and the lines of communication to Natwest are awful.
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ex
(@shawnexes) reported
@OyesileJohn Errrrrrr zobo. Heard 6k transferred another 3k after 3 days no one called or sent an invite . Same NATWEST! Calm down.
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Steve Fox
(@SteveFoxAST) reported
@NatWest_Help very disappointed that my wife is being charged a £10 fee to pay an overpaid pension payment back for her deceased father's account just because she isn't a Natwest customer. Why is this? It made a difficult situation even harder when presented with this in branch.
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AriesDaBrat
(@MissMoreaux) reported
The chair of NatWest claims Britain will introduce the digital pound in the next five years…what will this mean for those who don’t have access to the internet ? This is violence against the poor but brits will do what they do best…watch it happen then complain endlessly