NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (41%)
• Mobile App (29%)
• Transactions (12%)
• Transfer (12%)
• Login (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Milton Keynes, Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, and Didcot.

City	Problem Type	Report Time
Milton Keynes	Transfer	5 days ago
Manchester	Website	1 month ago
Maidstone	Website	1 month ago
London	Mobile App	1 month ago
Dunfermline	Mobile App	1 month ago
Leicester	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 3 minutes ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell

• 
  Joseph Benjamin (@TheEcomLad) reported 6 minutes ago

  @FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.

• 
  Matthew Burrows (@MJBurrows) reported 6 minutes ago

  Why is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.

• 
  Liam⚡ (@TheDeanio) reported 6 minutes ago

  @MmisterNobody Yes when I was going through an awful time I lost all my savings after listening to a bunch of fools about crypto. Pretty much everything I owned did well for a few weeks and all kinds of rich clowns be talking about HODL this HODL that like they're all some sort of secret alliance with the elites. I literally would have a bunch of different types of currencies so I had a variety. I could keep someone in for a good while and the moment I sold my bit of a specific coin, it would get a massive boost lol. One of them boost by like 10x within hours after me taking it out like they do it on purpose or something. The rest that I kept in just went down pretty much every day and some got rug pulled out of nowhere lmao. In the end I ended up that ****** up I made a stupid decision to take a loan out for only £10 grand where I got charged nearly £4-5 grand in interest from NatWest in just under a year. I ended up losing everything and I was guided to go insolvent lol. Still ****** now from it all and many people have the cheek to steal things from me. They want me dead, quietly suffering or locked up. They've told too many lies on my name because they couldn't take me out. Some of them have made a whole life out me these last few years too. It's quite hilarious. *********.

• 
  Mark (@MTrad25) reported 9 minutes ago

  Friday 31 July — what’s moving The week ends with the cleanest illustration of the new rule anyone could ask for. Apple beat on almost everything. Revenue $109.4bn, +16%. iPhone $54.25bn, +22% — its best ever June quarter. EPS $2.02 against $1.89 expected. The stock fell after hours, on guidance. Amazon raised full-year capex to $220bn — a number that would have been punished a fortnight ago — and jumped ~8%, because AWS grew 36.7%, its fastest in over four years. Microsoft up, Meta down, Amazon up, Apple down. The market is neither rewarding AI spending nor punishing it. It’s grading proof. Note the casualty: for two weeks Apple was the hedge, capex at 1.8% of revenue making it the place to hide from spending anxiety. On the night the spenders got paid, abstaining stopped earning a premium. Asia took the same message and amplified it violently. The KOSPI rose as much as 17% — its best day on record. Samsung and SK Hynix up near 30%. Taiwan +7%, Nikkei +5%. Now the number that matters: the KOSPI is still down ~25% for July, its worst month since 1997. A 17% day inside that is not recovery. It’s a market with the leverage stripped out of it — Korean authorities spent the week reining in leveraged products that had wiped out retail savings. And the FX story is the week’s thesis in miniature. Japan and Korea intervened jointly on Thursday — unprecedented, with the yen near a 40-year low. Then the BoJ held rates on Friday and the yen went straight back to 160.69. Coordinated intervention by two states bought roughly one session. Nothing about the rate differential changed, so nothing about the yen did. Which rhymes with the central banks. The Fed’s statement was near-identical to June’s — one verb and three dissenters — and Warsh signalled a step back from forward guidance. The BoE held 3.75% on a 6-3 vote, three hawks where two were expected, then Bailey immediately told reporters not to read it as edging towards a hike. September hike odds fell to 40% from above 50%. The bond market’s answer: long-end US yields near 19-year highs while the short end eased. A steepener built on doubt that anyone can anchor inflation. In London: the FTSE 100 touched a record 10,979.60 intra-day then closed down 0.1%. Rolls-Royce led, +6%, on H1 operating profit up 17% to £2.42bn. Today: NatWest, Taylor Wimpey, ITV, plus Exxon and Chevron. FTSE futures +0.4%. This was the week guidance died. Warsh won’t give it. Bailey disowned his own committee’s. Two governments spent reserves defending currencies and got a day. And Apple’s forecast cost it more than a record quarter earned. Everyone is being marked on evidence now.

• 
  Tommy P (@TomPowell6742) reported 10 minutes ago

  @stephenpollard Tesco/NatWest comparison assumes all businesses are the same. But Rail is a natural monopoly and already depends heavily on the state. It's a question of public service versus commercial service. Rails different as passengers can't switch provider in any meaningful sense.

• 
  citizens2022committee (@c22cuk) reported 17 minutes ago

  c22cuk COMMENT: State Supported COMPLICITY? BANK CONFIDENTIAL @BankConfidenti1 - An independent report exposing concealed credit-line risk, systemic fraud and regulatory failure across Major Banks shown below. How many unknowingly in the ROI and UK have succumbed to these alleged FRAUDS and remain unaware, do read the Lorraine Morris @MLorrM Bank Confidential attachment in her Post (and her own summary statement contained therein) and if it triggers doubt, suspicion and concern in your mind that you might have been duped, Lorraine will no doubt point you in the direction of possible help - It would appear that these Frauds are still ongoing. The banking misconduct detailed in the Bank Confidential reports primarily occurred in the buildup to, during, and after the global financial crisis, broadly spanning from 2000 to 2017 (with certain related over-charging practices and legal disputes continuing to this day). The primary Banks named are - NatWest Group (formerly Royal Bank of Scotland Group) RBS-Global Restructuring Group (GRG) NatWest Ulster Bank Lloyds Banking Group (including HBOS) Barclays HSBC Coutts (a private banking subsidiary of NatWest Group) “The only thing necessary for the triumph of evil is for good men to do nothing”.

• 
  Julie D Irwin (@JDIrwinbooks) reported 20 minutes ago

  @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 20 minutes ago

  @Sargon_of_Akkad Probably an attack against sly news for harassing his family. Farage doesn't back down from a fight. Look at NatWest scandal he got the CEO fired! Watch what happens...

• 
  Magic hat 🎩 (@themagic_tophat) reported 21 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  Mohammed Azhar (@mdazhar1989) reported 24 minutes ago

  @suzuki2wheelers Hi, Our Access 125 had been given for service to Natwest Suzuki on Jun 4, and vehicle hasn't been returned back yet. The head of service is giving invalid reasons and keeps on delaying. Request to take immediate steps

• 
  Chris (@ChrisXrp2) reported 28 minutes ago

  @CleansedTweets Natwest have never given me problems

• 
  Phony Bliar (@phoneybliar) reported 30 minutes ago

  @guinevere_86157 19% is high by historical standards, and compares favourably with other Retail Banks e.g. RBS was down at 4% before the financial crisis, and NatWest is currently 14%. The economic impact of 30% should also be considered as this is capital that can't be used to support lending.

• 
  tmjohnson (@the_cs_book) reported 31 minutes ago

  @SebJohnsonUK @CosineAI Genuine question how is NatWest going to help design a frontier model?

• 
  Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported 31 minutes ago

  Has anyone ever used an AI assistant that has actually assisted them and sorted out a problem, or are they all like the ones I vainly turn to in desperation? The latest one that got me nowhere is the NatWest one. Talk about taking to the wall.

• 
  P Crizzle (@p_crizzle) reported 31 minutes ago

  @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.

• 
  Sumanyu Sharma 🍫 (@sumanyu) reported 32 minutes ago

  @ElevenLabs @LDNTechWeek @CosineAI launches Lumen Sovereign, Britain's first sovereign frontier model. Co-designed with BT, Lloyds, NatWest, LSEG, PwC, BAE Systems, Leonardo UK, Babcock, Thales UK, and Telefónica Tech UK&I. Runs entirely inside customer infrastructure with no external data transfer.

• 
  Joe Smith (@IzriteAD) reported 33 minutes ago

  @peterjukes This was literally 3 years ago, the article states the short position was held since the spring of 2023 before the announcement that coutts closed his account. If Farage got the letter in June 2023 but they were already shorting NatWest, then this will be a non-issue.

• 
  TRAXXAS58 (@TRAXXAS58) reported 34 minutes ago

  How tf can #Natwest reject my driving licence for being too blurry when their website automatically takes the picture for you once the card is in focus & in the correct position. Just waited an hour to be verified to be told no because they chose to apparently take a blurry pic.

• 
  Annurag P Rekhi (@Dravidict) reported 41 minutes ago

  @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

• 
  King Oseary (@LACitiz4n) reported 41 minutes ago

  £200 Billion GBP just left my account to pay for everyone university debt from 1999 up until 2026 in both the UK and America. It’s fine, I’ve been making some wise investments lately and NatWest are paying me well, and I earnt quite a bit by selling Barclays back to the Baron’s. So I’m good for it, plus on top of the tour and then the vegas shows, I’ll be able to support both Elle, I and our daughter from my income. So, I’m good for it. Lot’s of changes, as this earth spins, everyday, and let’s just make the spins count. - King Oseary - @AP

• 
  paul herriot (@TruthSentinel1) reported 42 minutes ago

  @Bankersbonus1 @ADavies61517 @afneil During the 2008 financial crisis, the UK government stepped in to rescue major banks including Royal Bank of Scotland, Lloyds Banking Group, Northern Rock and Bradford & Bingley. The state directly spent around £137 billion in capital injections and emergency support, while offering over £1 trillion in guarantees to stop the banking system collapsing. Most of the money was eventually recovered, but taxpayers are still estimated to have lost around £30–35 billion overall, with the biggest losses coming from the RBS/NatWest bailout. Worth remembering the next time someone says the banks “were fine”.

• 
  mitchelle holland (@mitchlog) reported 47 minutes ago

  @Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵‍💫😵‍💫

• 
  WGCitizens (@WGCitizens) reported 50 minutes ago

  My reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.

• 
  Polsia (@polsia) reported 50 minutes ago

  Most banks can't afford a $1bn AI transformation. BankrAI gives them the same thing for a fraction of the cost. Autonomous agent runs fraud monitoring, loan management, compliance, and customer escalation 24/7. Built by someone who watched NatWest do it.

• 
  Tariff Turnip (@MetaverseGamma) reported 53 minutes ago

  @mrsDugskullery @p0Intyhead @LBC What exactly is that you think happens when a bank collapses? It’s certainly not just the shareholders that lose out, if Brown had let Natwest collapse they would have had to insure £2 trillion of customer deposits, something tells me that might have cost more than a bailout.

• 
  ʙʀᴀɴᴅᴏɴ ʟᴇᴇ (@Brandn_L33) reported 53 minutes ago

  @AutoInfatuation No complaints with our Ltd one through Mettle. Owned by NatWest provides free access to FreeAgent accounting software. Also have the other business setup with Starling Business. The scary stories of Revolut accounts being shut constantly put me off therefor didn’t look at it.

• 
  Goodyear Blimp (@Goodyear_Blinnp) reported 57 minutes ago

  @pokemondealsuk Never had an issue with Chrome and Natwest debit cards

• 
  Judith Cossins (@CossinsJudith) reported 58 minutes ago

  @NatWest_Help NatWest is awful. My partner applied online 6 weeks ago for control over his mum's account (she has dementia). He has power of attorney. He waited a month. No joy. He phoned 3 times. No joy. He went to the branch. No joy. You WILL NOT help him. Utter rubbish. 😡

• 
  Craig Duncan / @fludded (@Fludded) reported 1 hour ago

  @DPJHodges Nigel Farage has asked for help before. He wanted people to sign up on his website if they feel they had been debanked. They did. Armed with that, he negoctiated a million pound deal with NatWest, deleted the website and never spoke of debanking again.