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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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W. Nana GreenBlob
(@witchinana) reported
@audibleuk are you having a massive problem taking NatWest payments? I’m going to use my 2 credits and quit at this rate. Thought you’d sorted it 23/11. Now all over again 23/12
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Dex🃏
(@DexterVro) reported
**** sake, **** natwest, made me miss out on 25% in spot lololol
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Carrolls Clobber
(@CarrollsClobber) reported
I've been putting off trying to track down my pension details from previous employers for ages. Turns out with about 30 minutes work and a few phone calls to the the companies that hold the policies, I've managed to move 3 to my Natwest Investment Fund, over £20k worth.
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steve marks
(@skiddleydiddley) reported
@cineworld my natwest vouchers come up error adding tickets voucher has not been sold. its never happened to me before please advise.
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Justin Barker
(@JustinBarker77) reported
@AppleSupport my 11 yo son has opened a NatWest bank account in the UK, which allows Apple Pay but when I try and add to wallet it says payment card not accepted for this account. How do I fix?
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Natasha
(@Natashacocozza_) reported
@o_ilir @jdrwilcox I’m getting that number from graduate schemes that are advertised in my area (Manchester) I.e civil service, RBS/NatWest, Ford, various Tech companies - all dependent on the nature of the role of course. But doctors are highly skilled and intelligent people
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Navoda Dewmi
(@_makizenin_) reported
Binance doesn’t support any of my back account that I currently have. ( NatWest , Santander, starling ) what should I do know ?
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Graham Butchart
(@butchart_graham) reported
How ******** does NatWest think in’s a good idea to set up a rooster account for kids. You save money for your kids they then takes back £1.99 a month in fees and give **** all interest.Brainless company.deserves to go bust
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Seagull🤯
(@bedlamswife) reported
@NatWest_Help 2nd day running (I reported this yesterday) that 0 of 6 NatWest cashpoints are working at King’s Cross Station. There are no others. This is a major terminal - it really isn’t good enough. ESPECIALLY when most local banks/cashpoints are closing
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Itch
(@ItchDas) reported
@Natwest @NatWest_Help As a vulnerable customer i have no card, no assistance and I've tried calling to report more #Fraud my account has been ignored and you just ignore people with disabilities. It's a joke, why don't you help me?
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Maynard Manyowa
(@iAmKudaMaynard) reported
@missThabang Its the same trick they use with banking as well. They create a similar page. Send you a text saying your money is gone. You are asked to protect your account. You login on the spoof page - you are done. Halifax used to that same issue. Natwest fixed it by an external pad.
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Cox Security Ltd
(@CoxSecurity) reported
@HickeyWriter @NatWest_Help I’m now getting the same bullshit banking policy from NatWest declining transactions with Apple Store, telling me I have to go into the merchant and pay by card! What a joke NatWest, I’ve never had a fraudulent transaction on my account in all the years I’ve been a customer
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Lucy Cable
(@Cable2Lucy) reported
That was an interesting journey down the rabbit hole. We are being forced to use smartphones because I can't unlink my natwest account from the mobile phone app. The transactions are continuously asking for verification by mobile app. This time MIB are not ******* with me,
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James Naylor
(@naysoft) reported
@NatWest_Help Currently on hold to customer complaints phone line - 55 minutes and counting - come on Natwest this is not good customer service. No point closing local branches whilst leaving telephone services under resourced....
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Monty Lloyd
(@MontLloyd) reported
Didn’t realise how ageist NatWest is until trying to help my 97yr old Mum open a new account. It is mandatory that she must do it online. So that didn’t work surprisingly.
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in my approach
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David
(@davidious) reported
@dr_zo @NatWest_Help Are you 100% sure it was genuinely NatWest texting you initially? You then contacted them via a trusted number, site or app?
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Tracy Gorb
(@tracygorb) reported
@SamsungPay I presume you do not support NatWest Mastercard debit card?
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Rosey amazzin 💙nhs
(@AmazzinRosey) reported
Well take my id down to morrisons 3rd time lucky 🙃 flaming ridiculous they need my actual sort and ac number as not displaying on my bank card before can start work not an immigrant ya know Dunno why natwest do this 🙃 on new cards take sort code of
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millie | joseph quinns *****
(@vineyardrry) reported
@santanderukhelp I need to access my child trust fund through natwest however it isn’t recognising my santander account details. How do i request a paper copy of a previous bank statement as i need a certified copy ?
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Baggiesman
(@sybilsdad) reported
Wells Fargo fined $1.7 billion for screwing their customers in the US. TSB find £49 million for IT issues that shut clients out of their accounts. NatWest fined for money laundering. Deutsche fined lots for money laundering. What is the point of banking?
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The Cable £/$ Guy
(@SwearingForex) reported
@Reuters And let us remember how the EU destroyed RBS (NatWest) to get a government help! You know ***** the Bank of its jewel. Any idiot that likes the polluted corrupted EU I have done FTX coins to sell them
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W. Nana GreenBlob
(@witchinana) reported
@audibleuk Same as last time. I was told that it’s due to problems with NatWest cards Audible can’t process the payments
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Digby Badgerous
(@badgerous111) reported
@NatWestBusiness @NatWest_Int @NatWestGroup trying to steal £36k, trying to make out the customer was in the wrong. If he didn't threaten to block your branch with concrete blocks, you would have succeeded. Shame on you. This is a huge red flag. Avoid natwest.
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MV Book Cover Design
(@morevisual) reported
@Xero I'm having trouble renewing my Natwest bank account, everytime I click renew it keeps going to a page with 'Sorry, something went wrong' I've tried different browsers still have the same problem.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://myevri-delivery-support[.]com/login[.]php #phishing #natwest
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Rupert Lomax
(@Ru36) reported
@megan_punrun Working for Natwest
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Cathy Mudge
(@cathy_mudge) reported
@FrancesW05 The Samaritans, better get your pronouns ready. Having just fought Natwest Bots to solve an issue. I gave up, eventually found a tel. no on Google. Guess what, they referred me back to the bot.
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Paul Fingerhut
(@FingerhutPaul) reported
@NatWest_Help hi, is there an issue with the app today?trying to log in and just getting the natwest logo spinning after entering my login code...
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Russell Leney
(@rubyandjoshua) reported
@NatWest_Help Hi, I had a text from NatWest on Monday saying the limit for the Digital Saver account has been increased from £1,000 to £5,000 but the extra money I’ve transferred has just been returned to my current account. Did I misunderstand? Thanks for your help!