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NatWest

NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 25% Login (25%)
  • 18% Transactions (18%)
  • 18% Website (18%)
  • 18% Mobile App (18%)
  • 14% Withdrawals (14%)
  • 7% Transfer (7%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, and Bromley.

CityProblem TypeReport Time
Whitefield Website 29 days ago
London Transfer 1 month ago
Birmingham Website 1 month ago
Salford Login 1 month ago
St Albans Mobile App 1 month ago
Bristol Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • bjgiltrap
    Bernard Giltrap (@bjgiltrap) reported

    @SDPhq We want to hear from you. Which empty unit on Earlsdon Street , Coventry that bothers you most? Is it the old NatWest site or another vacancy nearby? Tell us in the replies. We're listening, and we're fighting to bring life back to our street. Vote Barnie, Vote SDP @sdphq 4/4

  • Dilip162
    Dilip16 (@Dilip162) reported

    @suzuki2wheelers I requested for doorstep test drive of Access ABS model online through Natwest Suzuki Chennai.I received email confirmation on March 11 vide reference number SUZ-6608951144. As the dealer didn't contact I called your helpline no.18001217966 on 12/3 & informed 1/n

  • vermoutharc
    Vermouth (@vermoutharc) reported

    UK summons emergency meeting with CEOs of 5 major banks (Barclays, HSBC, Lloyds, NatWest, Santander) on Wednesday. Meeting aims to address economic risks from Middle East tensions, support customers, and discuss banking sector reforms.

  • FrozenWhiteRS
    RS John (@FrozenWhiteRS) reported

    @UltraDane Had the same problem with NatWest in 2022, but I wasn't even withdrawing the money, I was trying to buy a car using a bank transfer. They wouldn't do it, even after going through multiple security checks, unless I told them all the details about the car I was buying.

  • PaulMAshley
    Paul Ashley (@PaulMAshley) reported

    @EllardKing My 1.45% 5yr fix ends 31.08.26. NatWest new offer received last Friday, is 5.02%. ‘Only’ £250 more per month so lucky compared to some, but that’s £3K per year, less I can save/invest. I agree that the 4/5% mark is closer to what I should expect so time to get used to it.

  • MR_C1979
    MR C (@MR_C1979) reported

    @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?

  • NatWest_Help
    NatWest (@NatWest_Help) reported

    @Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in

  • NorfolkCannon
    Richard (@NorfolkCannon) reported

    @robprogressive The amount never changes. Has he changed bank NatWest let him down last time

  • Jurgans_Army
    Jurgen Himself 😆 (@Jurgans_Army) reported

    @NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!

  • TomosRobyn
    Robyn Tomos (@TomosRobyn) reported

    Any fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔

  • VirtualAstro
    VirtualAstro (@VirtualAstro) reported

    I used to recommend NatWest but unfortunately, they have provided a really really poor service recently. I used to recommend them a lot, after being a loyal customer. Maybe not so much now. Time to join another bank possibly... @NatWestBusiness @NatWestGroup @NatWest_Help

  • lokeshrathi3
    lokesh (@lokeshrathi3) reported

    @CAPiyushBh @CallMeSheri1_ @MohammadKaif He is remembered only for NatWest trophy final after that no back and support from Indian team..

  • godders2304
    PAUL GODWIN (@godders2304) reported

    @McNicol94 @NatWest_Help Same here. Two different atms. And Post Office. NatWest phone Adviser said it must be my card. Tried to issue a replacement card and couldn’t action that either. What’s happening @NatWest_Help

  • ddavek007
    Don Carlo (@ddavek007) reported

    @greyfinance How do you explain the sudden message from your customer care that you do not receive funds from NatWest thereby seizing fund's for almost 5 days

  • jijingiUter
    Jijingi u Ter (@jijingiUter) reported

    @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

  • FreeSpiritTJ
    TJ (@FreeSpiritTJ) reported

    @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

  • CricketopiaCom
    Cricketopia (@CricketopiaCom) reported

    “How can a gora hit me?” A heated dressing-room clash between Sehwag & John Wright during the 2002 NatWest Series. “I had been dismissed playing big shots in the last three-four outings. John Wright told me to ‘just play and bat 40 overs and score a fifty, I don’t want to lose you’. I didn’t know much English back then and didn’t realise he was referring to me getting dropped from the side.” Sehwag still played his natural game and was dismissed attempting a big shot. “When I came back to the dressing room, he grabbed me by the collar and pushed me towards a chair.” “I got so angry, I went straight to Rajeev Shukla ji and told him I’m heading back home. He asked me what happened. I told him, ‘that gora hit me. How can a gora hit me?’” Rajeev Shukla later intervened to calm the situation (with the help of Sachin Tendulkar) with Sehwag insisting on an apology before reconciling.

  • deloreancars
    An Engineer (@deloreancars) reported

    @PaulReadGB @LifeThruSpecs Credit cards carry insurance by law. They don't like it, and might even claim it's not true. But squirrelled away in a dark corner of their website is a crappy little form to fill in so they can begrudgingly comply with their legal obligations (been there, done it with NatWest).

  • Fludded
    Craig Duncan (@Fludded) reported

    @RupertLowe10 @ShapoMelon @Asmongold I gave up on him when he abandoned all those people he promised to help who had been Debanked. He got his NatWest payoff. Shut down the website. And never mentioned it again.

  • Dravidict
    Annurag P Rekhi (@Dravidict) reported

    @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

  • MetaverseGamma
    Tariff Turnip (@MetaverseGamma) reported

    @mrsDugskullery @p0Intyhead @LBC What exactly is that you think happens when a bank collapses? It’s certainly not just the shareholders that lose out, if Brown had let Natwest collapse they would have had to insure £2 trillion of customer deposits, something tells me that might have cost more than a bailout.

  • cricemm
    mannat (@cricemm) reported

    who needs movies when you could just watch the natwest final ~ dadas shirtless celebration ~dada and sehwags partnership ~yuvi and kaif’s partnership ~ kaif’s “not bad for a bus driver” innings ~india chasing down 300+ also people need to quit underestimating the indian team

  • anon_alice_
    Erin 🍉 (@anon_alice_) reported

    @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx

  • _balancing_act_
    Omkar_ (@_balancing_act_) reported

    There should be more of triangular & quadrangular T20 series in the ICC FTP. That will give associates more opportunities against top teams. Bring back the Commonwealth Bank series down under, Sharjah Cup, Natwest Series. Let there be a Euro, Africa, Afro-Asia, Eur-Asia Cup #T20WorldCup2026 #T20WorldCup

  • AdhdDaddyLondon
    LDNxGamingxDad (@AdhdDaddyLondon) reported

    @Matt_VickersMP The issues isn't changing him out. That is done for security reasons. The issue is not picking other amazing Brits to replace him. Shoving a badger on there is like the old NatWest cheques. It's not how our currency should be.

  • jijingiUter
    Jijingi u Ter (@jijingiUter) reported

    @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

  • mccali99
    mc california (@mccali99) reported

    @natwest Have emergency cover with you issue with a boiler Now told you can't get anyone out till Tuesday, that's not acceptable it's an EMERGENCY If this isn't resolved in next 24 hours I will be moving into a hotel at your expense until your emergency service rectifies issue

  • NewBjornTab
    Bjorn Again (@NewBjornTab) reported

    NatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!

  • Stephen_Mills85
    Stephen Mills (@Stephen_Mills85) reported

    @afneil And also, she said “people working in a bank.” Not “bankers.” Somebody working at Natwest, opening accounts and helping pensioners with their PIN number enquiries should not be necking a couple of wines on their lunch break.

  • re500v
    re (@re500v) reported

    @NicholasGuyatt Was actually In at the time block rock owned ex NatWest towers which had an American dorm for foreign students. Had shops selling American candy. Our resto was in there. Cost approx 500£/wk in 05. We also worked with Hoxton urban lodge who had rooms starting at 29£