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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (35%)
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Login (26%)
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Transactions (21%)
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Mobile App (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Croydon, Hackney, Paignton, London, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham and Barrow in Furness.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Login | |
| Hackney |
Withdrawals | |
| Paignton |
Transactions | |
| London |
Transactions | |
| Trowbridge |
Website | |
| Kettering |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@zz5g72) reported
@MoneySavingExp Natwest site is a mess. Going round in circles due to Joint account. Basically it seems you can't use the switch service for a joint account. Have to first open a sole account and later add another person. Pain in the butt.
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Hannah Ravey
(@MissRavey89) reported
Being 97th in the queue to speak to someone from Natwest is not reassuring me about switching banks! £175 switch isn't worth it for the problems I've had so far
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Chris Palmer
(@ChrisPa64893196) reported
@monzo How about increasing your savings account interest rates to 5% like natwest and other banks instead the highest is easy access is less than 2%. Your loan interest rates are over 10%. Not really helping us are you
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Marc
(@MarcBeddy) reported
@SP_EnergyPeople Hello. Called to pay my bill today and on the first transaction the operator said it hasn’t gone through and to try again. Did it again and it went through. Just checked my bank and it’s taken it twice. It’s pending so NatWest can’t help. Will it go back in acc?
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Brendos John
(@BrendosJohn) reported
@MartinSLewis @OfflineAnnie My mortgage fix rate end April and we where invited by NatWest that we can switch now to a tracker mortgage 2years @ 3% . Unsure what to do
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement
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Ftp177
(@CapoVenum) reported
@HukAleksandra You can allways deposit to your crypto account lol. Natwest blocked me, this is the only they can't block me.
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Dewi 🏹📜
(@Dewiwrites) reported
@emilyinkpen I don't think that's necessarily a problem that needs fixing; there are scammers on Twitter, sure, but none of them are acquiring blue ticks and using them to trick people into believing they're speaking to *the* NatWest bank, eg. If you can buy verification, that will get worse.
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Sean | TikTok Ad Creatives
(@MrpseanZocial) reported
@jenahfir Hack: Open up a business Natwest Account and you get lifetime access to the bookkeeping Software called Freeagent
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Tracey Hatten
(@Hatten4Hatten) reported
@UtilitaEnergy If this was about the app not accepting my NatWest card for payment then I have already tried this and it didn’t work the problem is between you and NatWest and nothing to do with the app or me.
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Daniel Rouse
(@daniel_rouse_) reported
@MoneySavingExp Been waiting 5 weeks to complete a switch to Natwest. Awful service
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unusual_whales
(@unusual_whales) reported
We suspect Chair Powell will try very hard to avoid saying anything that might be misconstrued as a signal that the inevitable step down in the size of tightening is a pivot toward the end of the tightening cycle," - NatWest Markets.
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Asento
(@_francek60_61) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge
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Lloyds Bank
(@LloydsBank) reported
@mynameisben99 Thanks for confirming this. While we're unable to speed up the process with NatWest, it does appear that they're aware of the delay. Do you have any friends/family members who may be able to help out until the money arrives? 1/3
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Langport Area Biz Gp
(@LABGInfo) reported
Our business group currently banks with @NatWest_Help, & has unsuccessfully been trying to open a new account. It has not happened for whatever reason, and we have been trying since last year. We need an online account. Should we look elsewhere? Help is required, please #natwest
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David Franks
(@dlfranks) reported
@johnlewishelp @KatieMarieWales I have called the old JL Partnership Card team a few times now, I stuge to hear them and they have issues hearing me and keep saying they haven’t received the payment and it won’t work after 31st and to speak to NatWest. NatWest says it’s been sent and accepted by JL. Stressful!
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cryptomaniac
(@SavinoDelc) reported
@LadyofCrypto1 @BTC_Archive I think santander is fine at least my banks allows transfers to exchange some friends had issues with natwest
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Sue Pinkney
(@SuePinkney) reported
NatWest Bereavement Service is appalling -never answer the phone shame on you.
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Steven gude
(@steven_gude_199) reported
@NatWest_Help hi I've made a withdrawal from a betting site onto my old natwest card. I've switcher my natwest account to another bank. Will you forward the money to my new bank?
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Paul Beggy
(@pbpphotography) reported
@Peston Just sell the shares in NatWest to help alleviate some of the deficit. Delay HS2 or reconfigure it. Tap up the energy companies for Windfall. Bobs your Uncle *****’s your aunt
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The Force Mæjor
(@freedomeggspoon) reported
@inv4fee2020 NatWest to Kraken was working, but not done this for a few months.
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volume ticker
(@datadili) reported
NatWest Group plc traded 43% above average volume, $NWG down -3.25%
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Alex Gibson
(@alexgibson3d) reported
@DanJPerry It's a lost opportunity to improve too. Both cases have customer submitting detailed real world feedback. Panasonic: more to lose admitting fault (class action lawsuits etc), obsolescence. Now: happy to remain incompatible with Natwest Mastercard, with no exception handling even.
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Jennifer Baines
(@JenFutureStars) reported
@NatWest_Help can someone from NatWest fraud help before we go public with what’s happening!!! 4 emails no reply!
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GoggiePlays
(@goggieplays) reported
@Jinenken @HSBC_UK Natwest is garbage don't go there!
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Bluebell Cottage
(@Grenoside) reported
@NatWestBusiness Well that would be a miracle when in a few clicks a Natwest business customer is unable to open a Business Reserve account (meeting all criteria that is) and after speaking to 7 different advisers at Natwest taking over 1 hour is still unable to open a Business Reserve account.
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SatshopUK
(@SatshopUK) reported
@MKL_Solutions I don't require credit facilities or overdrafts so ditched Natwest as it was too expensive... ANNA is basic but works well... For card payments I also ditched TYL by Natwest and went to Takepayments and also had no problems... :-)
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Rob Clarke
(@r24rwc) reported
@NatWest_Help I'm done with this archaic, not fit for purpose account.... Please get a manager to contact me to transfer my money away from NatWest. So poor... **** app... **** customer service 😔
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No name
(@mynameisben99) reported
Still @NatWest_Help continue to ignore me and all customers affected by this. I wonder how NatWest staff would feel having over £1000 taken from there account and no access to it??
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Bluesatsuma…👀
(@bluesatsuma77) reported
@_JTrades_ I use Swissborg for fast on/off ramp fiat and Natwest have never flagged any issues making transfers to them..