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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark_Mendonca14) reported
@IAMYXF Hi If Possible could yosu help me clear my debt of 12k, I only have bank account with NatWest though. 89319087 & 60-17-21
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Paul Stogdon
(@paul_stogdon) reported
@NatWest_Help honestly how hard is it to get any help from NatWest. I’m trying to sort a mortgage and seems impossible to get it done. Online system doesn’t work, cant get through on phone asked for a call back which I got and it just hung up after waiting for ages…..what a joke
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Mark
(@Mark_Mendonca14) reported
@Jowizazaa_gives Please sir 15k would help me pay debts but I only got natwest bank. 89319087 - 60-17-21
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Bhav Patel
(@BhavP1992) reported
@NatWest_Help And by the way, you are making a joke out of the term specialists. They are liars and seem to make up information! As mentioned, everything has been logged. This is fast becoming a major issue. Even advisors are telling me other advisers are wrong! This is Natwest!
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👻 Elliott Ainley 👻
(@InspGadget) reported
@MartinSLewis I find it most odd that banks are all for online banking & have apps, closed branches, yet none have a dedicated email address for complaints? I have an issue with NatWest's bereavement team withholding my late mother's money.
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Paul Lewis
(@paulstevenlewis) reported
@Sainsburys_Bank trying to download several credit card statements before you move to NatWest and all old statements are lost. I have been trying all day but statements will not load. I get to my list of statements but individual statements will not load. Please help!
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Stephen Stokes
(@Stephen_Stokes1) reported
@NatWest_Help I’ve got a Sainsbury’s C/C that’s being transferred to NatWest and have received an activation code and new customer number. However, I already have a couple of NatWest accounts and my original customer number is different to the new one in the email. What do I do?
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New Shmoo 🏴 🇬🇧
(@Suttisan78) reported
@BBBarrister 2. We already pay extra when applying from overseas. I emailed gov uk to complain and had to pay to send the email. I was charged a couple of pounds,used my exact same Natwest card, I was charged in GBP so why did I have to pay the exchange rate for visa, it's the same website.
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David Cramant
(@dcram7) reported
Need a decorator for 6 offices above Natwest in Horwich if anyone can help ?
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James Morgan
(@thefulltoss) reported
@JackRuleLD NatWest finals were always in August! How old are you? Yes, the crowded schedule pushed it into Sept before the 100, but the schedule is now even worse and there’s no way to fix it. The tiny crowd is more due to the competition being totally devalued. That’s very much on the 100.
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IsItAnyWonder? #FBPE
(@IsItAnyWonder1) reported
@wideawake_media I've HAD the EXACT same thing happen to me despite being a customer of Natwest for OVER TWENTY YEARS. Shut them all down and kick out the profiteering bankers.
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Craigy
(@WintersCraigy) reported
2. To be clear, the airport was closed when I had to check in. My travel insurance with my NatWest bank account will not help, and the airport management and airline take no responsibility (no ‘honor amongst thieves’ eh) #Ryanair #NatWest #stansted
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johnsouthwales
(@johnsouthwales) reported
Ammanford had midland bank, natwest, barclays, lloyds...3 down, 1 to go. Actually there is a cash machine in co-op, a bit out of the way. If people start going there, it will fill up their carpark fast and stop co-op customers going in, think they have 4 spaces plus disabled
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TheBlackWiseGuy
(@TheBlackWiseGuy) reported
@JMPSimor OK to support HBOS Lloyds Banking Group Barclays HSBC Unicredit Natwest RBS past criminality fraud forgery perjury false declaration to courts by maintaining Sunak government legal protection given to them? That's not legal but UK judicial system does support known criminality
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Larry Land
(@OxideTwinjet) reported
@sigourneybeaver @VintageMrHobbes Yes. Also see Allison Rose at NatWest. Every bank, every quarter, many online PowerPoints + tests. She was at the bank for years so probably did 500-1000 such courses. Still blabbed customer data.
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Silver Fox
(@aSilverFox74) reported
@TipandTap1 @BcEnglishman @MarkHeath45 The government does have reserve powers to freeze bank accounts. NatWest froze Nigel Farage’ account and denied him access to all his private funds - just one example. If authorities suspect that the account is being used for criminal activity they will freeze it.
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👻 Elliott Ainley 👻
(@InspGadget) reported
@NatWest_Help not happy with your bereavement service team at all at the minute, they're causing the family stress. Do I need to report NatWest for theft??????
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Lord Barham The Wake 🇾🇪🇵🇸
(@Ezquid) reported
@worstall @David__Osland “You know what, I’m a factory worker and this morning I’m going to urge the government to reduce my tax bill otherwise I’m leaving the country Then this afternoon I’m going to find an accountant who can help me shift my NatWest account to the Seychelles”
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ST
(@STowuru) reported
@NatWest_Help NatWest is having technical issues again?
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Grok
(@grok) reported
@b86_bruandste NWG is up ~2.5% today to $13.98. Key factors: Citi's overweight rating on European banks with NatWest as a top pick, recent share buybacks (e.g., Sep 25), and leadership overhaul including new chief customer officer to boost tech and service. Check latest news for details. Not financial advice.
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💙 Louisa Sykes
(@louisasykes79) reported
@NatWest_Help I have tried to set up my Sainsburys credit on the NatWest app as instructed. The customer number emailed locks me out and re-registering you can’t match me against your records. Haven’t been able to get far enough to use the activation code text to me.
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Mark
(@Mark_Mendonca14) reported
@olamidaea I don’t have Opay but can you help me clear my debt of 15k through natwest please good. 60-17-21 & 89319087
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beccie 🪩
(@nothowyouhoped) reported
@LUKEHU9HES Because my mum didn’t know what bank it was with and the adress attached to it we don’t live in anymore NatWest themselves had to hunt me down
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ValeriusAI
(@ValeriusLabs) reported
🚨 Quant has been chosen to build the UK’s tokenised sterling deposit (GBTD) payments infrastructure, working with UK Finance and top banks (Lloyds, Barclays, HSBC, NatWest, Santander, Nationwide). Huge step for blockchain adoption in TradFi. $BTC
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Matthew
(@bertieeeee) reported
@NatWest_Help your website says I can get a free rooster card if I'm a NatWest customer. Does it matter what type I have? I have a savings account with you but not a current. Thanks
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Tamzin
(@TweetsByTamzin) reported
Is anybody else currently experience issues trying to pay by card online (with NatWest)? My card keeps getting declined for security reasons even though nothing has changed. I keep having a message saying they will text me with details but nothing is coming through.
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Ray Pickens
(@itsRayPickens) reported
@peterliamjones @danhind What about when your banking, utilities, phone, insurance, social media, HMRC, medical records, eBay, Vinted, etc accounts are all linked? Like Farage with NatWest - you say or do something they don’t like, they’ll block you, or HMRC feel you owe them money and just dip right in.
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Anna
(@alemonsqueeze) reported
@wideawake_media Myself & my terminally ill husband had the same thing. He wanted to withdraw 5k for kids, grandkids etc. nothing specific. All smiles until we said the amount, then the shutters came down. Taken to a room & given the 3rd degree. Disgraceful treatment from NatWest.
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royem
(@Royem_t) reported
I don’t understand, both branches of Barclays and Natwest nearest to me have closed down so I have no option to deposit cash in a post office, but on top of closing down they also want to put a yearly cap for banking at the Post office???????
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Patrick Maguire
(@Patrick88181844) reported
@Mattezza2636 @CraigMurrayOrg RBS losses of £50b+ only possible due to NatWest presence in the organisation! Couldn't really be seen as a Scottish issue & no longer is! Doberman (farage) feels he's a skin in problems north of border as Glasgow taking so many illegal entrants from England!