NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 01/13/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (25%)

    Login (25%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Manchester, Southwark, Bristol, Royal Leamington Spa and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthminster Login
Isle of ManCastletown Login
United KingdomGreat Malvern Website
United KingdomLeicester Transactions
United KingdomGateshead Website
United KingdomSt Austell Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Okeudosko1468 Eche Oke Udosko - July 7/1977 🇬🇧 (@Okeudosko1468) reported

    @McCartney000 I opened my Barclays account from home and I got my ATM card sent to my mailbox at home. I have never been charged any maintenance fee same with my Natwest bank account. Nigeria is just terrible.

  • Trader_Polo_ _Polo (@Trader_Polo_) reported

    @NatWest_Help @KHANNAS1R @natwest why would you restrict your customers from investing in crypto assets? What about stocks? Real estate? Are you going to block all accounts of people that make investments?

  • Lilacsprite Willow Dawn Calder (@Lilacsprite) reported

    @RishiSunak You could recover the £350m in bonuses about to be dished out by Natwest to shareholders. We still own 45% of that bank from its bail out - wtf is going on? £45.5b to keep it afloat!

  • SemcovVitali Vitali Semcov (@SemcovVitali) reported

    @BTC_Archive Natwest is **** bank. They have the option to close your account thru banking online and after you apply,at the end they requested your presence at the branch. 🤦

  • Evotim71 Tim Laver (@Evotim71) reported

    @BTC_Archive I've made 2 payments to crypto exchanges this week directly from my NatWest account with no problems whatsoever.

  • Yabba900 Yabba900 (@Yabba900) reported

    @sdlangshaw @TheRyanLion I’m with NatWest also, Kraken is still working

  • sioneill Simon O'Neill (@sioneill) reported

    @HenricCont @jbhearn @edj635562 This is achieved by way of transfers to and from commercial banks’ reserve accounts at the Bank of England”. These, and other payments, therefore pass across the balance sheet of the Government Banking Service commercial partner, NatWest.”

  • mrwicksy Bennnnnnnnnnnnnnn 💙 (@mrwicksy) reported

    @Dorfybrown @silv24 It’s 25 years for me at NatWest and 20 at HSBC. Former have always been decent, latter are awful. Can’t wait to bin them tbh!

  • largehosier Largehosier. (@largehosier) reported

    @BitcoinNewsCom Use kraken, choose "deposit>bank account>choose any bank account (natwest is there) I use kraken all the time, never had a problem in UK

  • Stephen15594169 Stephen Thomas (@Stephen15594169) reported

    @NatWest_Help Natwest bank should be closed down owing to total incompetence. I want to speak with a senior manager immediately. Total sham

  • magicwellies nobby clarkson (@magicwellies) reported

    @Dan__Crypt0 @BitcoinMagazine @RevolutApp Exactly , have my wages go into Revolut now , never have a problem unlike my previous bank natwest , there’s loss closed that account a year ago

  • psha000 PlanZ (@psha000) reported

    @BTC_Archive if any of my frens bank with NatWest, we have a problem!

  • MFlibble47 MFlibble47 (@MFlibble47) reported

    Weird. I can buy drugs, booze and hookers but I can't buy crypto. **** off #natwest

  • blank_that ThatBlankPage (@blank_that) reported

    NatWest is the third bank operating in the UK which has pledged to stop direct financing for fossil fuel operators - HSBC & Lloyds were 1st Is your pension green? If not, head to @MMMoneyMatter and see how you can help stop financing war and fossil fuel greed. #EnergyCrisis

  • Scanners11 Scanners (@Scanners11) reported

    @wartranslated Having payment problems via Google Pay with NatWest bank in UK? Doesn't seem to like it🤔

  • RackettLisa Lisa Rackett (@RackettLisa) reported

    @NatWest_Help absolutely shocking service today. Been trying to get something rectified for two year and no-one wants to help. Withholding public funds in a cost of living crisis well done Natwest!!!!!

  • Lilacsprite Willow Dawn Calder (@Lilacsprite) reported

    @RishiSunak You could recover the £350m in bonuses about to be dished out by Natwest to staff?. We still own 45% of that bank from its bail out - wtf is going on? £45.5b to keep it afloat!

  • CancerMum Cancer Mum (@CancerMum) reported

    @silv24 @HSBC_UK We switched in January from the NatWest after 46 years, it was incredibly easy using the switch guarantee. We should have done it sooner as their service equally poor and a series of incidents was the final straw.

  • DrCrypto76 𝕯𝖗𝕮𝖗𝖞𝖕𝖙𝖔76 🏴‍☠️₿ (@DrCrypto76) reported

    @NatWestBusiness @freeagent 5. close down Natwest account due to crypto restriction. So what it says your money in the bank is not yours.

  • adamamyl dum spiro spero (@adamamyl) reported

    @systemantix @monzo @Barclays cheques clearing was only recently upgraded, too. bizarre monzo are slow. natwest let me photo in app

  • Trader_Apophis Apophis (@Trader_Apophis) reported

    @BTC_Archive Just sent to coinbase from natwest - no issue.

  • emwelsh1 Emma Welsh (@emwelsh1) reported

    @NatWest_Help I have been trying to set up a joint account in the Natwest app for weeks. A staff member at a branch told us that the app doesn't work and we should complain. This is me complaining! Please can you help me set up a joint account!

  • brunomartelli Bruno Martelli (@brunomartelli) reported

    @AskNationwide I'm not sure. I have invest direct + FlexBasic account with a card. Trying to pay myself at Natwest - I've paid me before. App + Website want me to use card reader. I have choice of card numbers to use in a dropdown. Neither are the number of the FlexBasic account card i have...

  • petercs23 Peter Cox-Smith @petercs@mastodonapp.uk (@petercs23) reported

    @duvzo @JujuliaGrace @EveryDoctorUK The two banks that were on our side during the Thatcher disaster years were Barclays and Nationwide ... NatWest Halifax and the co-op bank were all awful they screwed us...

  • rubycooper007 ruby cooper🌺🌺🌺 UK (@rubycooper007) reported

    @julie_etch @GMB @ITV Julie....I was stalked by a clerk from natwest bank....over 60 serious crimes were committed against me and over 60 metropolitan police officers refused to help me...please give me your email address I'll send you a copy of the email I sent Mark rowley

  • Whoissongbird Rosie Walker (@Whoissongbird) reported

    Morning Natwest, I've tried multiple times this week to call your credit card team. Every time I get disconnected. Today is my last day to contact them due to a deadline - please help? :(

  • EltelLondon El Tel (@EltelLondon) reported

    @BloombergUK Will they be restricting NatWest use of oil and gas too? It's consumption that's the problem.

  • terry_webbs Terry Webbs ツ (@terry_webbs) reported

    @NatWest_Help #natwest credit card notifications stopped working on iPhone 16.3 but all other push notifications work from the banking app, followed support advise to uninstall etc still not working and they never called me back, confused !

  • marklisseman Mark Lisseman (@marklisseman) reported

    @NatWest_Help if I provide name & address can you message NatWest customer I found their wallet? (Tried your AI assistant but no idea if it understood what I was trying to say).

  • ZeroVaccination Gvmt serve the people or f'off (@ZeroVaccination) reported

    @BTC_Archive block NatWest, done