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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (29%)
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Transactions (17%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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volume ticker
(@datadili) reported
NatWest Group plc traded 96% above average volume, $NWG down -5.77%
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Michael
(@74MGN74) reported
@VirginMoney it's been nearly 8 months since I reported the biometrics not working and I have given you enough time. I'm now in the process of getting all my direct debits set up with my NatWest account. This banks downfall is you don't listen.
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Vicky Hall
(@vixhall) reported
@NatWest_Help @NatWest_Help very lovely online chat agents who cannot help at all. Will be going to the regulator as NatWest has betrayed our trust as customers and are leaving my pensioner parents £4000 out of pocket. Really quite disgraceful.
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Gareth Thomas
(@gt7660412) reported
@LGalloway77 Complete double standards. Govt is a significant shareholder in NatWest bank (c40%), the CEO of which has reportedly received £600000 bonus on top of a salary of £millions. We are not in this together and affordability is only a problem for remunerating junior public servants.
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A change is good
(@Me10_DE) reported
@NatWest_Help record profits yet you have less and less banks open! Your closing them all…… #natwest don’t give me that **** of people aren’t using them as the queues outside my bank are still out of the door
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Wealth Engineering
(@wealth_eng) reported
$NWG Natwest down this morning after strong results. Only negative I can see is the £337 million impairment charge. Surely doesn't justify the fall of currently -9%? What am I missing? #nwg #natwest
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tom1990
(@diaperedtom) reported
NatWest bank record profit chairman a 10% wage rise bankers bonuses up by billions time thes Tory crooks are put in jail nothing for hard working people nothing Tory greed H**g the B**tards
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Shayne the Coding Wizard
(@Ballshack_ow) reported
Natwest banking security methods: in order to protect your account, we'll make it so hard to log in, even you will have trouble accessing it :)
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Colin
(@cps10001) reported
@premnsikka It's a crazy world. The government says there's no money, there's plenty of money they just don't want to collect it. NatWest are "helping" their customers by shutting down branches.
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simon be
(@griefgoat) reported
Shell - £32.22bn profit British Gas - £3.3bn profit EDF Energy - £1.12bn profit NatWest - £5.1bn profit This isn't a cost of living crisis , this is a cost of hyper capitalism crisis. Profiteering whilst the country goes down the plughole and the environment burns.
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sally gull
(@sarahgull2019) reported
@MichelleDewbs So when do you suggest people stand up for working people? Ceos on record salaries. Shareholders raking in million pound bonuses but we are told we’re broke.If people don’t take action it isn’t going to change itself! #ToryCorruption #centrica #natwest
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Mudney
(@Mudney) reported
@Scott_Mansell1 For years Natwest made huge losses as it dealt with legacy issues from 2008. Got slaughtered for it. Now, they make a profit and can buy back shares from governmentm get slaughtered for it. 2023 forecast is a reduction - reduced demand for credit owing to high int rates.
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Mikey
(@MooGriffiths) reported
@c_l84 @LeeButterley Just about to say that - I left NatWest too as they were awful. Switched to first direct, and could see the wages go in day earlier
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Anne 🌻💙💛#BritishnotEnglish
(@annief1) reported
@NatWest_Help Hi, i had to update my Natwest app. Which i tried to do. And now i cant use it as it has lost all my details, need to start again and i haven't got my sort code or account number with me. Can you help please.
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Drew 💙
(@AndyCabb66) reported
@lennythepen I'm with NatWest. I'm not allowed to use the counter service to make a deposit. In fact I was literally told "you've got to use the machine" (not would you mind using the machine). I really dislike the machines.
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MalawahSupremacisteventhoughI'mnotSomali
(@NotDClubhouse) reported
@NatWest_Help Can I do this in person, because it isn't working properly on the Natwest app and your website isn't working properly on any of my browsers.
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David Todd
(@DavidTo73893714) reported
@RachelReevesMP Don't people realise that Rachel Reeves worked at the BoE so knows exactly what she is talking about...ha Please tell us exactly how much the windfall tax will be. Are you calling for NatWest windfall tax now. Don't you want to bring down energy prices?
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mike
(@terrierhtafc72) reported
@SkyNews Had a sit down face to face meeting at Natwest branch recently.She sat there telling me what to click on the app ..Nothing else ,no advice no help just sit and click on these offers on app ! Closing account end of month
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David Buik
(@truemagic68) reported
NATWEST EARNINGS for year 2022 - PBT £5.1bn - Income £13.2bn - CET1 14.2% - *** 10p (£1.3bn) - Share buyback £880m - RoE 12.3%, Impairment charge £247m - Taxpayer shareholding down to 10% to 43.98%. Credit card interest 21.46% - shares up 20.79% in past year to 305p
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lesbiangunshow
(@lesbiangunshow) reported
@divine_artifice got it! actually makes it sound like natwest's problem then
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Jackie Pike
(@JackiePike26) reported
@NatWest_Help Hello, I am a NatWest customer have two different mobiles, with two different mobile numbers. Can I run the NatWest banking app on both phones or does it have to be on the mobile number that’s registered with Nat West? Thanks
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David A Putley
(@DavidAPutley) reported
from
Southampton, England
Shocking service from #NatWest here in Southampton..no appreciation of LpA difficulty and denial of receipt of letters put through Branch letter box
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Nicola Newman
(@DorkingLove) reported
@NatWest_Help after calling Three times over a four day period doing so on NatWest staff say so. Feeling disappointed with the bank I have banked with for 24 years. Staff unable to help return a standing order that was sent on the 10th Feb.
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volume ticker
(@datadili) reported
NatWest Group plc is down -7.11% in the pre-market $NWG
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Chris C
(@PresTITANRaptor) reported
Good to see @natwest UK hiring Enterprise Architects to fix their dying digital landscape/retail business. Their adverts read like two decades ago. Dogshit. Total cringe. The first large UK bank to buy our Hyperautomation Retail product will put the others out of business.
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mollieandarchie
(@mollieandarchie) reported
@AFP I think you mean NatWest benefited from not passing on higher interest rates to savers, closing branches across UK & sacking staff! I have been a loyal NatWest customer for 50 years - you get zilch for loyalty!
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Chris C
(@PresTITANRaptor) reported
More and more capital expenditure is absorbed by tactical waste or technial debt and the death drums of acquisition start to beat. We can hear them now. What would happen if Natwest retail came out the 90s? Well, let's look at where Natwest's CIO/Board and HR are ****...
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LondonLadyLips
(@LondonLadyLips1) reported
@natwest the worst bank for business! It took me months to set up the account. Now trying to add someone else to the account is impossible. And now I can’t even get through to them on the phone as there is a technical issue! Disgraceful
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𝘄𝗲𝗮𝘁𝗵𝗲𝗿𝘀
(@weathers70) reported
@NatWest_Help the one time i needed help from natwest, you have basically deleted my online banking and left me helpless. 5 hrs on the phone on weds, told beyond cs help, wait for tech to help, didn't call back and didnt resolve. Now have to wait another week to access. Horrific