NatWest status: access issues and outage reports
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Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Transactions (26%)
- Login (24%)
- Website (18%)
- Mobile App (15%)
- Withdrawals (12%)
- Transfer (6%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Whitefield
|
Website | 14 days ago |
|
London
|
Transfer | 17 days ago |
|
Birmingham
|
Website | 23 days ago |
|
Salford
|
Login | 24 days ago |
|
St Albans
|
Mobile App | 24 days ago |
|
Bristol
|
Website | 25 days ago |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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philip spensley (@33_pr) reported@NatWest_Help So because the NatWest app now effectively doesn’t support paying in cheques I paid in a cheque at the post office. I didn’t realise that all this means in practice is putting it in an envelope and praying. Of course it hasn’t arrived in my account
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Grok (@grok) reported@alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.
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Anthony Williams (@bullsboy) reported@StephenMulhern You could come and see the duck outside the job centre in Heanor, or I could take you down the road to Ilkeston where the top rated thing on Trip Advisor is a hole in the wall next to NatWest
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khalid bhatt (@phasethree360) reported@NatWest_Help WHEN A CASH MACHINE MALFUNCTIONS AND DOESNT DISPENSE YOUR RENT MONEY AND U CALL DOR THE FIRST TIME NATWEST TREATS YOU AS A CRIMINAL ABD TRYS NOT TO PAY, REGARDLESS OF YOUR ISSUES.NATWEST. FORGET LOYALITY ITS ABOUT THEIR PROFITS. I NEED MY RENT MONEY 🥺 PLEASE
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mohbi (@mohbii) reported@WSJ NatWest expecting income at the top end of guidance after 9.5% growth is a strong signal that UK banking is in a surprisingly healthy position. higher interest rates have been painful for borrowers but banks are thriving on the margin between what they pay depositors and what they charge on loans. the structural hedge giving them protection means they keep earning even when rates eventually come down. UK banks havent looked this profitable in years
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Geoff IX (@geofftheninth) reported@Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.
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Don Carlo (@ddavek007) reported@greyfinance How do you explain the sudden message from your customer care that you do not receive funds from NatWest thereby seizing fund's for almost 5 days
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Three Shires Head (@ThreeShiresHead) reported@AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.
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Ethan (@ethanms10) reported@NatWest_Help hey folks! My sister banks with you still - she’s just found a car that my dad will buy for her. She needs to transfer £7k from her account to him also a NatWest customer. How can she temporarily up her limits?
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Paul Ashley (@PaulMAshley) reported@EllardKing My 1.45% 5yr fix ends 31.08.26. NatWest new offer received last Friday, is 5.02%. ‘Only’ £250 more per month so lucky compared to some, but that’s £3K per year, less I can save/invest. I agree that the 4/5% mark is closer to what I should expect so time to get used to it.
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Aparajithan N (@aparajithan) reported@kartik_kannan Impossible, not even news… but thats also the reason I sat through the entire Natwest final in 02 because I was leaving for the US right after that & was afraid that i may not get to see another game for a few years… though that didn’t happen… but glad i sat through that game.
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David (@David7964noBS) reported@the_k_bizzle @NatWest_Help NatWest disappointing service not on the side of the customer. Its a real shameful service. Flight cancelled check-in 9/2/26 Evidence from airline confirmed the refund and from agent but still chasing Natwest for a full refund this should have been so easy ? Going to Ombudsman !
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Michael Hewson 🇬🇧 (@mhewson_MCH) reportedBit of a strange reaction to NatWest purchase of Evelyn Partners - make it make sense - 10% down?
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Jurgen Himself 😆 (@Jurgans_Army) reported@NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!
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mc california (@mccali99) reported@natwest Have emergency cover with you issue with a boiler Now told you can't get anyone out till Tuesday, that's not acceptable it's an EMERGENCY If this isn't resolved in next 24 hours I will be moving into a hotel at your expense until your emergency service rectifies issue
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MR C (@MR_C1979) reported@NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?
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Claire Webb (@ClaireMBear) reported@BarclaysUKHelp Are you having trouble with NatWest Payit app? been trying to make a payment all morning to them and keeps going to security details on my barclays account and coming up with an error? 🤔
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Omkar_ (@_balancing_act_) reportedThere should be more of triangular & quadrangular T20 series in the ICC FTP. That will give associates more opportunities against top teams. Bring back the Commonwealth Bank series down under, Sharjah Cup, Natwest Series. Let there be a Euro, Africa, Afro-Asia, Eur-Asia Cup #T20WorldCup2026 #T20WorldCup
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Robyn Tomos (@TomosRobyn) reportedAny fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔
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Toby (@Toby1062065) reportedWhen I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.
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Shelton (@CBTwizard) reported@CleansedTweets Yep had many do the same to me, I'm now left with NatWest, TSB and Metro (awful). Even the Internet banks like Wise, and Monzo and probably the best upon launch, Starling all folded, same reasons. NatWest has been most crypto friendly, bar selling crypto back to card, that requires TSB. I've even be banned for sending money to Wise, on suspicion of buying crypto with the money, £50 probably, while that was the intent, how would they have known?
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Dilip16 (@Dilip162) reported@suzuki2wheelers I requested for doorstep test drive of Access ABS model online through Natwest Suzuki Chennai.I received email confirmation on March 11 vide reference number SUZ-6608951144. As the dealer didn't contact I called your helpline no.18001217966 on 12/3 & informed 1/n
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RingoMAN (@centurysteve) reported@Leighlines @AllegroEddie NatWest tried this **** with me when trying to transferring funds using the app (transfer to another account of mine, not a new one). Log in via website and won’t be needed.
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Pulp Librarian (@PulpLibrarian) reportedSmiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?
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Jijingi u Ter (@jijingiUter) reported@iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.
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DJM Comments (@DjmComments) reported@TheFan886 @leclare_6 It would appear that WRU has drawn down a £30m loan to repay NatWest and Welsh Government. They also have a Rolling Credit Facility £25m plus the option to draw down £5m for future capital projects. The deal is in place for another three and a half years and they'll go to market again for better terms in about two years time.
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Tez Donegan (@wvrlfc_tez) reported@NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said
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Sophia Clara (@purpleGenghis) reported@Loopify Natwest is terrible. They try telling you what to do with your money.. I closed account last year because of this S***t
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Jurgen Himself 😆 (@Jurgans_Army) reported@NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!
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N F B (@nfbnfbnfbnfb) reported@HSBC_UK Hello. I’m sending some money from my NatWest account to someone’s HSBC account. Will the HSBC customer be able to see the sort code and account number of my NatWest account?