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NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 24% Transactions (24%)
  • 22% Login (22%)
  • 20% Website (20%)
  • 20% Mobile App (20%)
  • 10% Withdrawals (10%)
  • 5% Transfer (5%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Birmingham, Salford, St Albans, Ludlow, Bristol, London, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, and Islington.

CityProblem TypeReport Time
Birmingham Website 6 days ago
Salford Login 6 days ago
St Albans Mobile App 6 days ago
Bristol Website 7 days ago
London Transactions 8 days ago
Maidstone Withdrawals 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTinMenBlog
    TheTinMen (@TheTinMenBlog) reported

    @jimthegiant @ZackPolanski The best and easiest way to help your local communities/society is to not hold your money with the big large banks, and move it into ethical banks, and local coops like Nationwide or the Coop. Don’t get me wrong, they are nowhere near as swanky as NatWest or Barkleys, and you’ll have to wait FOR AGES to get through on the phone, but they invest your money more ethically, and not in fossil fuels, or arms. Moving your money to an ethical bank is not as cool as running a marathon, or as virtuous as sharing some online campaign, but it’s way more impactful IMO. All my current accounts, business and savings accounts are with @CooperativeBank, but there are other good ones too. Consider doing it.

  • aparajithan
    Aparajithan N (@aparajithan) reported

    @kartik_kannan Impossible, not even news… but thats also the reason I sat through the entire Natwest final in 02 because I was leaving for the US right after that & was afraid that i may not get to see another game for a few years… though that didn’t happen… but glad i sat through that game.

  • autotrader80497
    Car Autotrader (@autotrader80497) reported

    @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

  • nashahmed3
    Nash (@nashahmed3) reported

    @Loopify it’s not just a NatWest issue it’s a banks as a whole issue, hope they resolve this swiftly bro

  • NorfolkCannon
    Richard (@NorfolkCannon) reported

    @robprogressive The amount never changes. Has he changed bank NatWest let him down last time

  • dylan12135
    dyan gough (@dylan12135) reported

    @Aodh_MagUidhir @NewnhamTony under FCA regulations NatWest will need to move hq to inside the uk You are the problem in this country - can’t have a sensible conversation with someone who has a differing view so u resort to abuse. Sad that you’re so full of hatred for the uk to make ur stereotype comments

  • chauham
    Mahesh Chauhan (@chauham) reported

    We are stuck in Dubai, and have Natwest Platinum travel insurance through Allianz. Just tried to contact the UAE branch of Allianz and they have said our policy is not valid here, and to call UK support number. What kind of Travel insurance are you offering?

  • DjmComments
    DJM Comments (@DjmComments) reported

    @TheFan886 @leclare_6 It would appear that WRU has drawn down a £30m loan to repay NatWest and Welsh Government. They also have a Rolling Credit Facility £25m plus the option to draw down £5m for future capital projects. The deal is in place for another three and a half years and they'll go to market again for better terms in about two years time.

  • ethanms10
    Ethan (@ethanms10) reported

    @NatWest_Help hey folks! My sister banks with you still - she’s just found a car that my dad will buy for her. She needs to transfer £7k from her account to him also a NatWest customer. How can she temporarily up her limits?

  • grumpypig2026
    the awakened soul (@grumpypig2026) reported

    @MissStixy @UltraDane still been told the same even when an appointment was made to come in and collect the cash ordered with natwest bank. closed the account that day, went to a bank told them we dont want to be stopped if i want to withdraw over £2000. no problem at new bank yet.

  • devaniksaha
    Devanik Saha (@devaniksaha) reported

    @NatWest_Help hello I had a natwest balance transfer card approved in mid Dec 25. but I havent received the card yet physically to manage my direct debit, etc. but I have received a statement. can you help pls?

  • TakeYaMaddison
    Nick 🇿🇦 (@TakeYaMaddison) reported

    @NatWest_Help @TheFCA @financialombuds for the record, I have been lied to by NatWest. I was promised my case would be referred to a specialist team within 24-48 hours, and now been told they aren't going to help me because they are still within 8 weeks of the complaint (made 7.5 weeks ago)

  • GhostNoFace0101
    100 (@GhostNoFace0101) reported

    NatWest got retards working for them absolute retarded scumbags

  • StephNiciu
    Steph Niciu (@StephNiciu) reported

    @NatWest_Help When I click on DM shows the screen for a second and then not. Yes, I do have access to the Natwest app.

  • RobinNakamoto
    Robin Nakamoto (@RobinNakamoto) reported

    @rich_rdctd Sounds like a pretty good reason to tell Natwest to go **** themselves.

  • SurinderRehal
    Surinder (@SurinderRehal) reported

    @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts

  • MaureenDalby
    Maureen Dalby (@MaureenDalby) reported

    @SandyofSuffolk I remember the NatWest in Felixstowe...can't imagine why it ever closed down as it was busy all day long!

  • rich_rdctd
    Rich (@rich_rdctd) reported

    Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

  • hoxtonwanka
    Dr HOX ENDUCTION HOUR 🌻🎩🧐 (@hoxtonwanka) reported

    @K_Niemietz there's a lot of space between the skyscrapers so they get to speak for themselves. the problem in the city at the moment is that they've all been clustered together. it used to look way more impressive when you just had the Gherkin, Natwest buildiing and LSE building

  • TMur222
    Tom (@TMur222) reported

    @MLorrM @NatWestGroup It seems Natwest only correct errors when it is in their favour.

  • Fludded
    Craig Duncan (@Fludded) reported

    @LBC Remember when @Nigel_Farage set up a website vowing to help any 'debanked' members of the public if they went to the site and handed over their details. NatWest paid him an undisclosed amount and he shut down the site quietly saying nothing.

  • jujames94
    JJ (@jujames94) reported

    @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

  • ArchiveEsthers_
    🏳️‍⚧️ Esther :3 (@ArchiveEsthers_) reported

    £40 refund? Not processed Nationwide app? Not loading NatWest? Not allowing money transfers My patience? Lost a while ago RSD? Wants me to kms Tesco self checkout? A ***** My 2 hour lab? Started 6 mins ago Might just steal potatoes, burn down Tesco, then kms tbh

  • Vicky_T09
    Vicky Thomo (@Vicky_T09) reported

    @NatWest_Help is there issues with payments? A payment has left mine and my partner’s joint account via standing order but still hasn’t reached his NatWest account??

  • looneyluke93
    Looney (@looneyluke93) reported

    NatWest app.. Not working great

  • SusyAmogusBallz
    Josh (@SusyAmogusBallz) reported

    @merseyrail I’m trying to get a refund for a journey I took over two weeks ago. The NatWest Payout system is having problems but no one has responded to the email I sent a week ago.

  • wvrlfc_tez
    Tez Donegan (@wvrlfc_tez) reported

    @NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said

  • steve_einfinity
    Steven George (@steve_einfinity) reported

    @NatWest_Help @NatWestGroup anyone wanting any currency then don’t order from NatWest. Purchased currency 1st December, they didn’t deliver in time and I’m still awaiting refund. Theft at its best. Customer services are useless.Personal and business accounts to be moved shortly.

  • WingsEcosse
    Dr Peter For Dundee East💚🤍💜 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇳🇿 (@WingsEcosse) reported

    @FFS_WhatNow @zaphod799 I’m reminded of when NatWest’s computer went south over a weekend. They’d fired the old sysadmins who knew the ancient system for Indians who lied about knowing the arcane programming language. NW had to hire sysadmins as consultants to fix it.

  • mj_wilcox
    Michael Wilcox (@mj_wilcox) reported

    @JustEatUK @CUSTOMERRE58657 I have raised a chargeback with NatWest. Awful I’ve had to go to these lengths.