NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Mobile App (33%)
• Website (25%)
• Login (17%)
• Transfer (17%)
• Transactions (8%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, and Milton Keynes.

City	Problem Type	Report Time
Plymouth	Mobile App	28 days ago
Buckingham	Login	28 days ago
Milton Keynes	Transfer	1 month ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  King Oseary (@LACitiz4n) reported 8 minutes ago

  £200 Billion GBP just left my account to pay for everyone university debt from 1999 up until 2026 in both the UK and America. It’s fine, I’ve been making some wise investments lately and NatWest are paying me well, and I earnt quite a bit by selling Barclays back to the Baron’s. So I’m good for it, plus on top of the tour and then the vegas shows, I’ll be able to support both Elle, I and our daughter from my income. So, I’m good for it. Lot’s of changes, as this earth spins, everyday, and let’s just make the spins count. - King Oseary - @AP

• 
  Magic hat 🎩 (@themagic_tophat) reported 10 minutes ago

  @BlueCityBrain Was going to do a post on it soon. I very much doubt an initial decision is still pending. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. Chancellor of the High Court absolutely blasted it. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders. A hearing on sanctions and final award should be quick too. So no excuses. Only 2 possibilities I see: 1) Final Award is coming imminently. By end of July. 2) They have it but they’re waiting for the end of the World Cup (they shouldn’t be and could open themselves up to damages) 3) City launched an appeal after the decision on liability was issued and before the hearing on Sanctions

• 
  Teds (@Tedtalks13) reported 12 minutes ago

  @travelod_Se I paid twice this morning. Online. The cardinal wouldn’t authorise me yet all the details correct as my NatWest asked me to approve permission. “ is comma still in your server “ I’m now not at the hotel because of that. and I’m waiting for combined legal counsel to account legally @WestMids_CA on protected disclosures

• 
  Ed MacNaughton (@EdMacnaughton) reported 12 minutes ago

  Nearly 24 hours since I called your automated service for a call back. Clearly need to review our accounts with NatWest.

• 
  Matthew Dodd (@1doddy83) reported 13 minutes ago

  @CoachDebs_spa lol NatWest are ****. If it wasn’t for my DD they would be gone. Most high street banks now are ******* useless. You can’t do anything with your own money without handing over your inside leg measurement

• 
  puristini (@jurisdoctrine) reported 14 minutes ago

  Emails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.

• 
  Ali@Makely (@MakelyStudio) reported 14 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  Rt Hon Prof Lord Andrew GCVO KHP FRCS FTSE MSCI (@PrivateIncome) reported 18 minutes ago

  @DustyBo80599309 @SophieP25397 £23bn from “9 years ago”? Mate, the bailouts were 2007-09. That’s not “9 years ago”. Your £23bn figure was a 2018 OBR snapshot, not a live invoice. We’ve fully exited every single intervention — final NatWest shares sold May 2025. No ring-fenced ‘bailout debt’ still sitting there waiting for your PAYE. Debt is aggregate. Interest is paid on the total stock. Treating it like a personal loan you’re still ‘funding’ is pure fantasy accounting. And spare us the ‘hitting the vulnerable while ignoring tax dodgers’ sermon. Legal tax avoidance isn’t theft, and the alternative to those bailouts was depositors queuing outside branches and the entire system melting down. You’d have been first in the queue complaining about that too. Next.

• 
  PATRIOTS OF BRITAIN (@POB4LIFE) reported 19 minutes ago

  🚨 🚨 🚨 BEACON ALERT | MISSING VETERAN We need your help locating Stephen Blackburn who is missing with concerns for his welfare. LAST SEEN: Monday, 17 August, in Liverpool city centre, near NatWest on Lord Street/Whitechapel. Stephen had previously attended a charity football event at The Pitz, Liverpool, and is known to have links to both Liverpool and Preston. If you have seen Stephen, or have any information that could help locate him, please contact the police. Police Reference: LC-20260816-1486 Please share, particularly across Liverpool, Preston and surrounding areas. #BeaconAlert #MissingPerson

• 
  Paul Foster (@OldFozzy) reported 21 minutes ago

  @TiceRichard More likely the bankers, Couts & Natwest. Couts CEO in cahoots with the BBC shut down Nigels account a while ago, remember? and had to make a settlement with him because "his views being considered incompatible with the bank's "values or purpose". Revenge or what?

• 
  michelle maher (@mmaher70) reported 23 minutes ago

  Call yet again, to cut welfare when 14 million people are in poverty There was £40.5bn paid out in bonuses between May 2013 and April 2014 'NatWest, Barclays, Lloyds and Santander received more than £9 billion in interest on Bank of England reserves in 2023 – a 135% increase on the previous year' This is taxpayer's money At the same time welfare was cut by billions, and we were blamed for economic problems UK #disabilitybenefits #Burnham

• 
  Jim Waltzon (@wa1tz3r1) reported 23 minutes ago

  @Apple how can I tell my cards apart in Apple Pay? I have 4 @NatWest cards, all frustratingly identical. Learning the numbers is not an option, as at leat one card number will change every six months! Help me please!? There must be a better way!

• 
  Daniella (@JupitorsL) reported 26 minutes ago

  @ZackPolanski Never mind me just down voting the community notes that are willfully ignoring the very valid point. It you got arrested for running into NatWest and smashing up their display, charged for it, then got done for robbing the bank later with no jury or due process you'd kick off.

• 
  Pat Yale (@patyale) reported 30 minutes ago

  Been out to buy a phone packet to allow me to ring NatWest and ask why no transactions are showing on my account today. The guy effectively said 'it's a general problem'. No apology, no suggestion of when it might be resolved, no reassurance that money was safe. British tax-

• 
  Dianne cox (@dianneport) reported 31 minutes ago

  @NatWest_Help @christobinsings Bring help back please 🙏 dreadfill we cant direct messeage as natwest now as golden tick preventing us from contacting you

• 
  Callum (@rapiddescentsco) reported 35 minutes ago

  @isabelrosesss This is the NatWest/old RBS digital banking login. It is designed to use multiple authentication methods but they've just stuck with partial date of birth id/partial passcode for the last 18 years or so! It could use the EMV card reader, but that'd just confuse customers.

• 
  Matt (@MattBurnham82) reported 42 minutes ago

  @NatWest_Help I am no longer receiving notifications from my NatWest app when making payments, withdrawing or when using Apple all Notifications are on my the app and on my iPhone settings. This happened a week ago. Can you help?

• 
  Matt Connolly (@MattCon90191238) reported 45 minutes ago

  @ikeijeh @MetroUK Until quite recently the City had done a good job of resisting ugly modern towers (with the exception of Natwest Tower). And then suddenly in the early 00s the gloves were off and it became a free for all. Was this down to any one individual?

• 
  🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported 46 minutes ago

  @cryptostride Natwest. Their deals are awful at the moment.

• 
  Jerome De Spencer (@clusterfeck) reported 46 minutes ago

  Click the pic for a full report especially if you are a NATWEST customer.

• 
  QuanChain (@Quan_Chain) reported 49 minutes ago

  Quantum readiness programs feel like progress. They aren't. NatWest and 10 others joined NQCC's QTAP cohort 3, awareness, not migration. Different problems. QuanChain's oracle-triggered key rotation solves the second in under 90 days, no protocol vote. Should regulators require migration proof, not just program enrollment, before 2028?

• 
  The Morangutan (@MorangutanMan) reported 50 minutes ago

  @Jenny_1884 I was thinking about the little things from back then that nobody remembers these days. People stopping you in the street to ask if you know what time it is. Those plastic guards that went up and down over the Natwest/Midland bank ATM. Silly things like that.. Yes take me back.

• 
  gill pind (@gillpind) reported 54 minutes ago

  @NatWestBusiness Been a NatWest business customer for 25 years my new manager rang me I imagined he was going to visit my premises and get to know me & my company but NO NatWest has stopped mangers visiting business customers!!. Digital meetings😡😡😡 box ticking for them😡👎🏼

• 
  Teds (@Tedtalks13) reported 54 minutes ago

  Sorry also lloyds BAU NatWest BAU HSBC uk bau With foi of all collaborations or service agreements in IT

• 
  Srijan (@ImSrijanG) reported 55 minutes ago

  @prasannalara algorithm podunga sir. Any chance of India chasing this down? Giving Natwest Final 2002 vibes

• 
  Ian Darbyshire (@Ian_darbyshire) reported 57 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  Kenne_A (@StMollyBloom) reported 58 minutes ago

  This Cian_UTD bollocks doing the rounds, and I’ve got to say I don’t believe the majority of it, but if true, and Betfred and NatWest are looking at reimbursing and even compensating him, they’re setting themselves up for a real shitstorm. Anyone who’s ever known an addict of anything will know that it’s ultimately up to themselves to help themselves. And what BF and NatWest are seemingly about to do is set up a precedent where any gambler can freeroll the bookies and the banks by Gamstop’ing themselves, working around it, and recouping any losses. Why would you not? If I can deposit £5k to a bookies and go all out to try triple it in an evening knowing they have to refund me if I lose I’d be an idiot not to. Situation here should be as followed. Thorough investigation, apology if in the wrong and a review of their internal flagging system. And instead of a refund, assistance to Cian to get help with his addiction. Cian has been on the timeline for a long while with one grift or the other. If he comes out of this even or ahead he’s learned nothing. And in a few months time he’ll hit one of the other bookies with the same story. And someone help his ******* kid.

• 
  cj (@cjhmode) reported 1 hour ago

  @AlvinMutyaba @augusteprompt Every bank lets you on and off ramp but for on ramp it’s limited as I say above. Some banks may be friendlier than others and allow slightly higher limits or open a discussion with you based on your personal circumstances (for example, Barclays will, NatWest won’t). I was able to off ramp with no limits and use the proceeds to buy my house, after strict due diligence around source of funds of course. Hence I no longer own or trade any crypto in this difficult market and with this unfriendly regime personally. Regarding leverage trading, I’m not sure. I imagine you could use Hyperliquid with a VPN, not sure if that will become impossible when the new restrictions land. Personally I’ve never traded leverage, that’s too much of a casino for me. I only ever traded spot. And obviously there’s lots of avenues for that. Hence I think it’s an exaggeration to say it’s dead here, but it will certainly become hard to justify once CGT is upped (circling back to my original point).

• 
  Jumpers For Goalposts (@Anthony86619842) reported 1 hour ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  Ian Darbyshire (@Ian_darbyshire) reported 1 hour ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.