NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (37%)
• Mobile App (32%)
• Transactions (11%)
• Login (11%)
• Transfer (11%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, Milton Keynes, Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, and Stalybridge.

City	Problem Type	Report Time
Plymouth	Mobile App	5 days ago
Buckingham	Login	5 days ago
Milton Keynes	Transfer	18 days ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maurice Andrews (@maurice_an63983) reported 4 minutes ago

  @Neccccy No because he at the moment doesn't support HBOS Lloyds Banking Group Barclays RBS Natwest Unicredit Private Equity Vulture Funds serious criminal activities fraud forgery perjury false declaration to courts

• 
  Halal&Tayyib Organics 🍃 (@NaturezFynest) reported 5 minutes ago

  @grok Ofcourse not! Why would they leave an Internet trail. Bank of England funds Natwest, HSBC, Barclays etc. An overnight shut down of all their accounts for unproven allegations.... no link, yeah okay! 👍

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 6 minutes ago

  @santanderukhelp I would have gone to my bank with the information required, but it’s one of many that has been closed. With mobility problems and poor health, I cannot travel farther to another branch. Think I will be moving my finances to Natwest.

• 
  Jennifer Richards (@Jennife10651535) reported 8 minutes ago

  @CallMeMoNow That's such a shame. We had some very valuable advice from a neighbour who worked in the bereavement part of NatWest when Tony was doing his aged relatives' probate. Like everything else it's all gone to ****

• 
  Lucy Dorrington (@TheParentGame) reported 8 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  mc california (@mccali99) reported 9 minutes ago

  @natwest Have emergency cover with you issue with a boiler Now told you can't get anyone out till Tuesday, that's not acceptable it's an EMERGENCY If this isn't resolved in next 24 hours I will be moving into a hotel at your expense until your emergency service rectifies issue

• 
  Sumanyu Sharma 🍫 (@sumanyu) reported 14 minutes ago

  @ElevenLabs @LDNTechWeek @CosineAI launches Lumen Sovereign, Britain's first sovereign frontier model. Co-designed with BT, Lloyds, NatWest, LSEG, PwC, BAE Systems, Leonardo UK, Babcock, Thales UK, and Telefónica Tech UK&I. Runs entirely inside customer infrastructure with no external data transfer.

• 
  Charlotte Coombs (@CharCoombs1) reported 15 minutes ago

  @bmob719 @BristolCity If you’re paying using NatWest or TSB card you will have issues - been trying to renew our seats since Friday! There is a known issue but they don’t appear to communicating this!!

• 
  paul herriot (@TruthSentinel1) reported 16 minutes ago

  @Bankersbonus1 @ADavies61517 @afneil During the 2008 financial crisis, the UK government stepped in to rescue major banks including Royal Bank of Scotland, Lloyds Banking Group, Northern Rock and Bradford & Bingley. The state directly spent around £137 billion in capital injections and emergency support, while offering over £1 trillion in guarantees to stop the banking system collapsing. Most of the money was eventually recovered, but taxpayers are still estimated to have lost around £30–35 billion overall, with the biggest losses coming from the RBS/NatWest bailout. Worth remembering the next time someone says the banks “were fine”.

• 
  Mark (@MTrad25) reported 17 minutes ago

  UK stocks to watch — Fri 31 July Month-end, and a strong handover: FTSE futures +0.4% after Asia’s violent rebound — KOSPI up as much as 17%, Samsung and SK Hynix near +30%. NatWest — H1 results, the third big domestic bank in four days, and the pattern hasn’t been kind: Barclays was the FTSE’s biggest faller on its own results day Tuesday. NatWest arrives off a Q1 that delivered 18.2% return on tangible equity and £1.4bn attributable profit. What moves the stock won’t be the profit line — it’ll be margin guidance into a BoE that just showed three hawks. Taylor Wimpey — the most interesting setup on the board. Sell-side positioning is unusually hostile: Goldman cut it to a sell in May, and the broker split now runs 1 buy, 2 hold, 3 sell. It reports into a rate market that spent yesterday removing hike risk — September odds fell to 40% from above 50%. Low expectations plus a friendlier discount rate is how surprises happen. Watch the order book and margin guidance, not completions. ITV — H1 results. UK advertising is the cleanest read on domestic corporate confidence there is. Tech trusts — Scottish Mortgage, Polar Capital Tech. Microsoft and Amazon proving AI demand produced a 17% KOSPI day. The UK vehicles are the second-order beneficiary, and they’ve been sold hard for a fortnight. $EZJ — last session before Castlelake’s firm-offer deadline on Monday. Apollo’s follows on Friday. Whatever happens now happens fast. Oil majors — Exxon and Chevron report today, after Shell’s $9.8bn came largely from trading and refining rather than production. If the US majors show the same composition, that’s a sector-wide signal: the money in this crisis is in moving barrels, not owning them. The month that was: the FTSE 100 touched a record high this week. The KOSPI is down ~25% in July, its worst month since 1997. Same AI story, opposite ends — because London owns almost none of it. The index everyone calls old-fashioned just won a month by not owning the thing everyone wanted. Worth remembering next time that’s framed as a weakness.

• 
  Gillian richardson (@gipsygillo) reported 21 minutes ago

  @NatWest_Help finding it incredibly difficult to access previous sainsbury’s savings account that transferred to natwest 😢😢😢😢

• 
  SachFed! O+ (@Belie21inRoger) reported 22 minutes ago

  Only once has 300+ target successfully chased down in ODIs at Lord’s: 326 by India against England in Natwest finals 2002. Time to re-write history, dear HITman and King!! @BCCI @ImRo45 @imVkohli #IndvsEng

• 
  helimopp (@helimopp) reported 26 minutes ago

  @friend_candid @AgniTachyon @TheIshikawaRin Oh yeah it asks in so confirms when I want to buy smth on a website like steam, god bless NatWest

• 
  theVARdict (@theVARdict) reported 33 minutes ago

  @Nigel_Farage ****. This hounding is absolutely horrendous! It's almost like they spend more than 1 minute knocking on the door. Is the same apology you wanted from Coutts because they rejected you for your dealings with criminals? If I were NatWest, I'd be asking for my settlement back.

• 
  jess (@Jessicakillilea) reported 36 minutes ago

  I’ve contacted via email, dm and many phone calls. Each member of staff passes you onto another and lies. It’s clear why NatWest branches are closing down.

• 
  Rob W R 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Woollygar) reported 37 minutes ago

  @give_me_caffine Worked with a guy in NatWest 1980's who was asked if he was a Welsh speaker by a well healed female customer said 'no, I've forgotten it all' She shunned him. Told me after that use was beaten out of him in school so his parents stopped using it at home & he just stopped using it

• 
  Ali@Makely (@MakelyStudio) reported 37 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  Joseph Benjamin (@TheEcomLad) reported 41 minutes ago

  @FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.

• 
  Ceri Smith (@CeriSmith5) reported 44 minutes ago

  @CraigMurrayOrg I had similar with NatWest about 15 years ago. Suddenly decided I was running my business through my account. As a sole trader, invoices were paid into it but I argued that was no different from having a salary paid in. They eventually stood down

• 
  Connie (@ConnieSherge) reported 44 minutes ago

  @12beattiestp @PedeJo__ @isabelrosesss this is correct. the bank is natwest (rbs) nobody has access to anything and everything is scrambled outside of production. i dont think theres even a fat unix wizard who has access to read production, from what i remember working there

• 
  Srijan (@ImSrijanG) reported 46 minutes ago

  @prasannalara algorithm podunga sir. Any chance of India chasing this down? Giving Natwest Final 2002 vibes

• 
  NatWest (@NatWest_Help) reported 47 minutes ago

  @SpensGraem11427 Okay Graeme - if you're not a customer with NatWest, I'm afraid we'd have to direct you back to Northern Assist for further support with this! Please try getting in touch with them via phone and they'll hopefully be able to help. - Rachel

• 
  S4mtheM4n (@M4nS4mthe) reported 47 minutes ago

  @THummell39837 I saw a photo of her drunk and haggard some years ago. What she earning off the taxpayers ? At least the NatWest CEO is working for his money at a bank ! Not sucking off the taxpayers of UK !!!!

• 
  JustMe (@Marcfasting) reported 47 minutes ago

  @NatWest_Help Not again. The NatWest app still can’t scan my HMRC cheque. I complained about this previously and was told it would be fixed. Another cheque, same problem. How is this still not resolved? I’m tired of raising complaints.

• 
  Fordy (@Andyfor03298768) reported 51 minutes ago

  @NatwestB @TunnelGuruVPN NatWest bank Bedford, what a shower of ****. Me and my Mrs have banked with this lot for 30+ years and we cannot even take our own cash out in large amounts! Twice we had meetings totalling about 4 hours and they ask the same questions and we answer every one but still no cash.

• 
  Mohammed Azhar (@mdazhar1989) reported 52 minutes ago

  @suzuki2wheelers Hi, Our Access 125 had been given for service to Natwest Suzuki on Jun 4, and vehicle hasn't been returned back yet. The head of service is giving invalid reasons and keeps on delaying. Request to take immediate steps

• 
  Cricketopia (@CricketopiaCom) reported 53 minutes ago

  “How can a gora hit me?” A heated dressing-room clash between Sehwag & John Wright during the 2002 NatWest Series. “I had been dismissed playing big shots in the last three-four outings. John Wright told me to ‘just play and bat 40 overs and score a fifty, I don’t want to lose you’. I didn’t know much English back then and didn’t realise he was referring to me getting dropped from the side.” Sehwag still played his natural game and was dismissed attempting a big shot. “When I came back to the dressing room, he grabbed me by the collar and pushed me towards a chair.” “I got so angry, I went straight to Rajeev Shukla ji and told him I’m heading back home. He asked me what happened. I told him, ‘that gora hit me. How can a gora hit me?’” Rajeev Shukla later intervened to calm the situation (with the help of Sachin Tendulkar) with Sehwag insisting on an apology before reconciling.

• 
  Chris Owen (@cwo1983) reported 55 minutes ago

  @tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.

• 
  ADEBAYO101 (@ADEBAYO1018) reported 57 minutes ago

  @grok I want you help me build NatWest debit card exactly and the name on it shod be Nicholas baker

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 1 hour ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell