NatWest status: access issues and outage reports
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Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Website (38%)
- Mobile App (23%)
- Transactions (12%)
- Withdrawals (12%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, Didcot, and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Website | 5 days ago |
|
Maidstone
|
Website | 8 days ago |
|
London
|
Mobile App | 8 days ago |
|
Dunfermline
|
Mobile App | 10 days ago |
|
Leicester
|
Mobile App | 11 days ago |
|
Newcastle upon Tyne
|
Login | 15 days ago |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Tomos (@TomosRobyn) reportedAny fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔
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R (@rjb_1998) reported@JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long
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~ w (@waqvar) reportedMarsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore
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Lisetta17 (@Surfchica17) reported@JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings
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JustMe (@Marcfasting) reported@NatWest_Help Not again. The NatWest app still can’t scan my HMRC cheque. I complained about this previously and was told it would be fixed. Another cheque, same problem. How is this still not resolved? I’m tired of raising complaints.
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Earnings Prism (@earnings_prism) reportedNatWest Group $NWG completed the acquisition of Evelyn Partners with an enterprise value of £2.7 billion on 30 June 2026. The acquisition transforms NatWest Group's financial planning and investment management capabilities, and it is expected to generate pre-revenue synergies of 20%, increasing fee income and boosting exposure to the structurally higher growth UK wealth market. Evelyn Partners had £69 billion of Assets Under Management and Administration at the end of 2025, which combined with NatWest Group's £59 billion, would have brought total AUMA to £127 billion and total Customer Assets and Liabilities to £188 billion, or c.20% of NatWest Group's CAL.
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Vince (@Xray_Vince) reported@Voyager4IR @NoBullCryptoBen @matttttt187 Chainlink isn't working with central banks yet. They have multiple BIS/Central bank projects, Murex, Natwest Euroclear, Oracle...... That's just ignorant 🤷 ... We all know Central banks are going to be the slowest movers.
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Fordy (@Andyfor03298768) reported@NatwestB @TunnelGuruVPN NatWest bank Bedford, what a shower of ****. Me and my Mrs have banked with this lot for 30+ years and we cannot even take our own cash out in large amounts! Twice we had meetings totalling about 4 hours and they ask the same questions and we answer every one but still no cash.
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geekgoddess (@geekgoddess2024) reportedI was in a union at NatWest and honestly they seemed more interested in protecting the company relationship than representing ordinary staff. So spare me the lecture that unions automatically speak for all working people.
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Charlotte Coombs (@CharCoombs1) reported@bmob719 @BristolCity If you’re paying using NatWest or TSB card you will have issues - been trying to renew our seats since Friday! There is a known issue but they don’t appear to communicating this!!
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re (@re500v) reported@NicholasGuyatt Was actually In at the time block rock owned ex NatWest towers which had an American dorm for foreign students. Had shops selling American candy. Our resto was in there. Cost approx 500£/wk in 05. We also worked with Hoxton urban lodge who had rooms starting at 29£
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Matthew Burrows (@MJBurrows) reportedWhy is #NatWest down 4% today on a £2bn profit beat? When markets ditch a beat, they're pricing what the headline missed. Here's what you need to know.
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Götz von Berlichingen #FBPE (@georgebernhard) reported@MartinRemains @Steven_Swinford Yeah, but if the self-proclaimed media elite stopped ****-stirring they might have to go and do some journalism. Like finding out whether certain hedge funds had inside information when they shorted Natwest, or what happened to the various bribes, or....
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Rob W R 🇪🇺 🏴 (@Woollygar) reported@give_me_caffine Worked with a guy in NatWest 1980's who was asked if he was a Welsh speaker by a well healed female customer said 'no, I've forgotten it all' She shunned him. Told me after that use was beaten out of him in school so his parents stopped using it at home & he just stopped using it
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Judith Cossins (@CossinsJudith) reported@NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡
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Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported@Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!
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Nathanial (@ForgetNr) reported@MrFamilyOffice It’s Natwest service with a fancy name on the door
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TJ (@FreeSpiritTJ) reported@NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..
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dobbsie (@paulcdobbs) reported@robprogressive A couple of years ago I went to buy some BTC from Coinbase as I had done many times. Natwest declined my card several times so I called the bank and was told there was no problem and to wait and try again. This continued for 24hrs so I called them back and eventually they put me through to another office - after several conversations someone came on and send actually Natwest have blocked any purchases on crypto exchanges due to the risk of fraud - I went nuts, if this is bank policy then why did items so many calls to get this response - I can check a box confirming that I accept the fraud risk and send my life savings to a Nigerian Prince but cannot invest with a US stock listed company which I had done many times previously - the UK banking industry is absolutely terrified of BTC - they recently allowed some investment in BTC ETF's (not quite ETFs but similar) in reality it's virtually impossible to access these. If they do this with gold then that's another thing altogether - I live and work in Asia now and gold is a key pillar of investment as they never trust the government and banks as burnt so any times in the past
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Musa (@mkhankhakwani) reportedNatWest is a **** bank they stole my money as well
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puristini (@jurisdoctrine) reportedEmails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.
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JDBell (@bell_jd) reportedMy NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help
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R (@rjb_1998) reported@JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long
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JJ (@jujames94) reported@btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬
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Polsia (@polsia) reportedMost banks can't afford a $1bn AI transformation. BankrAI gives them the same thing for a fraction of the cost. Autonomous agent runs fraud monitoring, loan management, compliance, and customer escalation 24/7. Built by someone who watched NatWest do it.
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Mohammed Azhar (@mdazhar1989) reported@suzuki2wheelers Hi, Our Access 125 had been given for service to Natwest Suzuki on Jun 4, and vehicle hasn't been returned back yet. The head of service is giving invalid reasons and keeps on delaying. Request to take immediate steps
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Chris (@Sparky2504) reported@AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!
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NatWest (@NatWest_Help) reported@Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in
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Alex ******* (@socialPolly) reported@NatWest_Help I did that, and they said I needed to speak to NatWest bank not the investment line. They transferred me through to an automated service that didnt understand what it was I was trying to get through to. So I gave up.
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Hector McNeil (@Hector_McNeil) reported@stephenpollard Think you made a big error here. NatWest got bailed out in the financial crisis so think that is a counter to your argument without the state it wouldnt exist and shareholders would have got nothing. Also industries like rail and water just can’t be made competitive. I can’t get Scot’s rail when I want to get a train in london or use Thames water in Leeds cos I don’t want to use Yorkshire water. I am 100% capitalist and set up multiple companies from scratch and employed a bunch of people but it doesn’t work for everything. Also the best rail companies in the world are state owned and many state owned foreign companies bought up many of the companies thatcher sold off. So that makes no sense anyway