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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (32%)
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Login (25%)
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Transactions (23%)
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Mobile App (16%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Yeadon |
Mobile App | |
| Aberdeen |
Login | |
| Chorley |
Transactions | |
| London |
Transactions | |
| Croydon |
Login | |
| Hackney |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Will Marsh
(@mrwilliammarsh) reported
@santanderukhelp Hey, Any issues today? I’ve sent a a faster payment from my Santander Acc to My NatWest and it’s yet to arrive even though it should be instant?
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Lee @ 155 Farnham
(@LordDroverson) reported
from
Farnham, England
@cjhunter1966 Natwest Farnham is now closing for good on October 4th. Terrible news. based i would think on financial decisions rather than taking care of customers. @NatWestGroup #farnham
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The Wolf
(@WolfOf15) reported
Anyone else having issues with #Natwest rejecting faster payment deposits into #Binance? It’s getting frustrating tbh
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Seyi on Sabbatical Akiwowo
(@seyiakiwowo) reported
@AliceBhand @gosiabuzzanca 8 days!?? I'm convinced Natwest hate my organisation. Everything is slow, lost or wrong.
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Julie Kelly
(@Julie105b) reported
@nickhillman Exactly! After dropping out of university I got a job working for Natwest and in my ‘spare time’ got a banking degree. So very close to our current degree apprenticeships. It was a real slog without all the extra benefits of going to Uni. I didn’t want this for my kids!
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Paddyfields
(@Paddyfields3) reported
@jmartinresearch @GaryLineker Too right, and where was his outrage when our local Natwest branch was closed down too?
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Russell Chandler
(@Russy_C) reported
@NatWest_Help is there a way of changing the design of the new NatWest debit card? It’s awful, looks like somebody vomited on the card. #needabetterdesign
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K
(@lodat_k) reported
Why have you shut down all your banks @NatWest_Help? There isn’t one for at least 50 miles. I need to pay in a cheque and the app isn’t accepting it and the Post Office won’t accept the cheque without a slip from NatWest. Not good enough 😡.
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Gary Dawson
(@GaryDaw45661573) reported
We are a free society? NatWest Bank why are you acting like communists and blocking transfers to crypto exchanges? You gladly accept our money and invest it in stocks and crypto currency yourself, yet block our transactions! @NatWestGroup #dirtybankers
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ruby cooper🌺🌺🌺
(@rubycooper007) reported
@YeshItsSheWolf I've had cptsd for 27 years after being stalked by a clerk at natwest who stole my details from the banks computer and the metropolitan police refusing to help me to cover up the stalking for the sake of natwest reputation
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Learning Smartly
(@learningsmartly) reported
Hi #wakeuptomoney. A few days ago I twtd RBS/Natwest group were closing my acct with no reason. I've since seen FB group "Natwest closed down my account" this is happening to many people. Some aren't able to access ££ for weeks. Pls investigate why we being treated like this.
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jonie1303 #NHSLove💙 #corbynwasright #gtto
(@jonie1303) reported
@NatWest_Help I tried 12 months ago to try and deposit a chq via the app, it didn't work, also 6 weeks ago and guess what, it didn't work. Why doesn't NatWest make their app so customer friendly Have a look at the chase app, simple to use, not gimmicky like the NatWest has become
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Steve twamley
(@Twammers67) reported
@beckymigrate56 @NatWest_Help @RBS_Help Agree with NW you can access up to £250 from a Tesco, NatWest or Bank of Scotland ATM using just the phone banking app. I use this to help out my grandchildren if they need some cash
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Oscar🟠🌤
(@__wolf4) reported
@0Calamity @NatWest_Help @PrimeVideo you’re problem Jane is the address not the card? i have a Natwest mastercard debit card and it works fine
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Shell Bryson
(@shellbryson) reported
And todays User Experience fail goes to… @natwest. New card sent (not asked for). Enable ApplePay on phone, perfect, verify via app. Tap to add to Watch. “Call number”. Number says use App, or wait for help in chat. “We respond within an hour” is not even close to good.
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👑Sarah👑
(@Adeleshosho) reported
The Natwest app keeps crashing. Look I don't want to pay bills either... but if this council tax returns then I'm done for. So fix up @NatWest_Help
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Dan Grech
(@dangrech) reported
@PopcornBambino Don’t move to NatWest and having the same issues with my business as usual international payments - avoid!
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Amy Dee
(@Amy2Dee1983) reported
@AlphaMasculini1 My mother and I don't have husbands..... SEND HELP! What is this retangular, plastic, purple, miniature board I see before me? NATWEST DEBIT CARD? What does it mean?
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RedFalcon.crypto 🇬🇧🇺🇦
(@RFCryptoStudies) reported
@NatWest_Help I’m sadly watching traditional banks such as NatWest going down the drain. Erratic unexplained changes, lack of updated tech, it’s becoming less and less useful as the times go on and it’s disappointing to see
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E4Woody
(@E4Woody) reported
@NatWest_Help @NatWestGroup now been 8 days since #NatWest susp my acc without telling me. No 1 can help me until I receive letter. NW quick enough to send me letters to say Direct Debits rejecting. Really stressing me out now & affecting my health.
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Dook 🇬🇧 🇺🇸 🇳🇿
(@dook42_domini) reported
@BitcoinMagazine i guess no mention that at least UK banks have started it eg Natwest - if you try using a debit card to buy crypto on a regular basis they block your card.. ps Natwest has it's own crypto investment department..
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🌭Sausage🌭
(@Sausage912) reported
Pls NatWest I do not give a **** that you've changed from Visa to MasterCard this sounds like a You Problem.
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Alan Khaos
(@AlanKhaos) reported
@mrscarter22 @G2A_com @BBCOne We'll go to NatWest tomorrow together and we'll show them on my phone how sneaky their website is. I've also seen in other comments from other people that they've experienced another issue.
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Tom
(@Tom40591965) reported
Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.
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Jan McGregor ♿
(@AncientGleek) reported
@0Calamity @NatWest_Help @PrimeVideo Will have to check with my NatWest debit card seems it is a problem at their end then
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planet.bnm
(@BnmPlanet) reported
@BBCNews Congratulations Can you help? I have lodged complaint with other 6 financial service like @AmexUK @HSBC_UK...... providers where clearly a/c is compromised one way or the other. How is that possible #NatWest is a part? What is the link joining you all?
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the_mad_hatter
(@harri5021) reported
Natwest mobile banking down yet again, do they have to take an outage every night, need to get some decent systems
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Nick
(@SwanWolf10) reported
@NatWest_Help Hi Natwest I used one of your cash machines today in Morriston, Swansea and it took money from my account but gave me no cash. Please help me to get it back. Thanks
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Jonny
(@ProbablyAnimals) reported
@PopcornBambino @Barclays You ok for money for now? Stay clear of NatWest too. Done the same to me Friday of a Bank Holiday weekend. Full block and DD cancelled too, total nightmare
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holte ender
(@73avfc) reported
@NatWest_Help is the Natwest app not working?