1. Home
  2. ❯
  3. Companies
  4. ❯
  5. NatWest
NatWest

NatWest down? Current status and problems

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 30% Login (30%)
  • 28% Website (28%)
  • 21% Transactions (21%)
  • 15% Mobile App (15%)
  • 4% Transfer (4%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, and Hackney.

CityProblem TypeReport Time
Burry Port Website 2 days ago
Westminster Abbey Website 4 days ago
Chard Mobile App 5 days ago
Chard Mobile App 6 days ago
Reading Login 6 days ago
Bromley Login 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Pady_oFurniture
    Paddy O'Furniture💙 (@Pady_oFurniture) reported

    @HerreMorker @netflix If its something Natwest offer sign me up, great customer service and if I need to ring someone about a fraudster stealing my jab I can speak to a nice friendly person

  • trixyg
    tracey stern (@trixyg) reported

    @NatWest_Help please never let me see a NatWest ad talking about customer service. Been holding for fraud squad for 50 mins

  • RBS_Help
    Royal Bank (@RBS_Help) reported

    @giantlemon I understand, Fraser - new card are dispatched with 1st class post so your new card should be with you in 3-5 working days. In the meantime, you can use apple/android pay and after 48 hours you can use the mobile app to get cash at an RBS/NatWest ATM. - Rae

  • ANoble63393050
    A. Noble (@ANoble63393050) reported

    @LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.

  • JessWalker_ox
    Jess Walker (@JessWalker_ox) reported

    @MikeBaxter10 A lot of banks are advertising for working from home staff - last I heard it was Metro, NatWest, Halifax and Virgin I think xx

  • 02kk90
    Khalid (@02kk90) reported

    @NatWest_Help This happened on the 2nd of September. The machine malfunctioned as it was about to issue the cash. NatWest sent him a generic email saying they have not been able to find any errors with this specific transaction. Are you kidding me? Shall I involve the police?

  • WillRayner__
    Will Rayner (@WillRayner__) reported

    The Question Time desk makes it look like a really tedious argument has broken out in your local Natwest

  • fictoplasm
    Ralph Lovegrove // Fictoplasm Podcast 💙 (@fictoplasm) reported

    5hr round trip today to my dad's to basically help him sign a few forms and clear a printer jam and help him call Natwest for a better card reader than the POS they sent him. 4 separate road closures covered all permutations of the trip and added 2 hrs. **** you Swindon

  • marcmccolgan
    Marc (@marcmccolgan) reported

    @NatWest_Help why are NatWest Investments so bad please ? They don't answer the phone and they get multiple pieces of correspondence wrong. I'm trying to move a Child Trust Fund. Please can you put more staff on the phones. It's abysmal service.

  • sourav_sinha
    Sourav Sinha (@sourav_sinha) reported

    It was the final of the Natwest Trophy and with 5 wickets down we had turned off the TV in frustration.

  • lindaevans_1
    linda evans (@lindaevans_1) reported

    Absolutely disgusted with @NatWest my account has been hacked, @NatWest won't help with in bank or fraud squad. I've been a customer for over 35 years. 🤬

  • reason2485
    nr (@reason2485) reported

    @bets_single Yeah some have got in place had it for while mate hsbc NatWest not sure rest but will think so or call them and they do it hope it help him

  • KahrmanLisa
    Lisa Kahrman (@KahrmanLisa) reported

    Natwest bank. I have tried and tried to sort out my google pay to enable contactless. Been into branch twice, spoke to tech support and messaged you from the app but to no avail. Need to change bank

  • Ganesha98080111
    Ganesha (@Ganesha98080111) reported

    @NatWest_Help Natwest think it's OK to shut down someone's account so they have no ability to buy water and food

  • Henni_Papenfuss
    Josh Timms (@Henni_Papenfuss) reported

    Nahhhh, so Natwest locked my accounts yesterday because of suspected fraud, rang me today I explained the situation with me moving out here. They've unblocked everything and are covering the transfer costs for moving money over. That's customer service for you! 👏👏👏

  • GothOnABrompton
    Goth on a Brompton (@GothOnABrompton) reported

    They've suspended account access, as expected and correctly, but literal radio silence. Back in August, NatWest closed the business account within 1 week of uploading documents and transferred funds twice what was in his Barclays account to my Barclays account.

  • CambridgeAimee
    Aimee is Living Through An ABBA Era (@CambridgeAimee) reported

    NAW GUYS SO I PHONED THE NUMBER THIS GUY TOLD ME TO PHONE AND IT ISNT EVEN THE RIGHT BANK??!!??? I DONT WANT TO SPEAK TO NATWEST WTF

  • Grumpygoit99
    ChilliPhil (@Grumpygoit99) reported

    I'm so far down, beginning to wish I hadn't bothered. That 7p interest from Natwest is starting to look good. Moved everything to stablecoin. It can dump all it likes now. *****

  • Ganesha98080111
    Ganesha (@Ganesha98080111) reported

    @NatWest_Help Help doesn't mean help when it comes to Natwest. Remember folks profit before customers always comes first.

  • nanook_eth
    nanook.eth (@nanook_eth) reported

    @mattysino Problem is that some (most?) are limiting what exchanges you can use . E.g. NatWest will let you transfer £500 to coinbase who then charge you £20 to buy say ethereum. Then you have to transfer to cb pro to then transfer to your wallet.!

  • ZoeZoe76
    zoe (@ZoeZoe76) reported

    @mishyblack @MoneySavingExp Google "Natwest closed my account" and see what they are doing to innocent people trying to run businesses or raise families, its awful 😢

  • thelovelymrfred
    haunted carousel 🎠 (@thelovelymrfred) reported

    @NatWest_Help 1/2 was on the phone to NatWest for over an hour just now. They were assisting me b/c someone in NatWest Customer Service gave me some very bad advice last month and it messed me up. Got some great help but, in the end, when I asked 4 help w.

  • YvaYvonne74
    YvaYvonne (@YvaYvonne74) reported

    @DreyfusJames @HSBC_UK That's banks for you. My sister was distraction mugged for £250 at a NatWest ATM in Cavendish Square and they too refused to put a sign up. They were fully aware of that machine being regularly targeted. They'd rather just give the customer the money back than warn others. /1

  • ZoeRuncorn
    Zoe E Runcorn (@ZoeRuncorn) reported

    old debit card I have ever had with them. If it is not these cards it is likely one NatWest no longer have on record. I have proven to @PayPal that I have access to both my email account and the card used to make my latest purchase via @eBay. The only reason I need access

  • 57FK66
    Gene Maxwell (@57FK66) reported

    @PickardJE I run "membership" for a small Club, a number of members still want to pay by cheque, 3% do not have internet access either. Natwest has almost no branches in Scotland, I pay in cheques by posting them.

  • Nauman_Choudry
    N A U M A N (@Nauman_Choudry) reported

    @HSBC_UK Had 2 payments into my account that aren’t showing? I’ve sent money to myself from another account that is showing, are you aware of these issues? The 2 other banks are Natwest/Barclays.

  • GarethJones5581
    Gareth Jones (@GarethJones5581) reported

    @Marleysfan @BarclaysUK Barclays are a load of w**k! I moved from there to HSBC and never had a problem until recently. I’ve now moved my companies bank account to NatWest Group.

  • Ganesha98080111
    Ganesha (@Ganesha98080111) reported

    @NatWest_Help Natwest doesn't help its account holders. They love switching off your account because the believe there's been suspicious activity. They don't care if you're without water food and fuel

  • Ganesha98080111
    Ganesha (@Ganesha98080111) reported

    @NatWest_Help If you're trying to help a friend in India and send them money to eat dont use Natwest. They really are quite happy to block that transaction. It doesn't matter if they're hungry. It's profit first folks. We love your money but care not for humanity.

  • LavenderBadger
    LavenderBadger (@LavenderBadger) reported

    Finally got my Natwest account working after like six months lol.