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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (41%)
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Login (26%)
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Transactions (18%)
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Mobile App (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Southwark and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login | |
| Great Malvern |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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CLAPA Community
(@CLAPACOMMUNITY) reported
Do you work for Natwest or know someone who does? This #GivingTuesday @NatWestGroup employees can claim £125 to donate to their chosen charity if they set up payroll giving for the first time or increase their existing monthly donation. It's a great, easy way to support our work!
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The name's Irrelevant, Completely Irrelevant
(@TerryBellamy17) reported
@davidschneider From the Natwest website...."Q3 2021 operating profit before tax of £1,074 million" ......yesterday my aged mother in law's purse had 35p in it, not enough to buy her a pint of milk. That's levelling up for you.
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thisnow.be
(@_this_now) reported
@NatWestBusiness Are address records separate between a NatWest Business debit account and a NatWest Business Credit Card? I'm having a problem with a passport application and proof of address. Or are they sync'd?
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Dan Rowley
(@danrowley26011) reported
@natwest your machine ate my money and now I can do everything other than find out if the problem has been resolved as it wasn't resolved when I was there. Can't even contact the branch directly by phone to see if this resolved.
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anthony ward
(@ant_tony123) reported
@sundayhandbag @LBC @mrjamesob Working in Finance means a lot of things - He didn't seem to me he would be working as "banker" (trader/M&A/economist etc...) . Could be working being for a Natwest branch for all we know.
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Tom Wardman
(@TMWardman) reported
@NatWest_Help Hi, help please. My partner has been the victim of credit card fraud with her NatWest CC. We have contacted the retailer associated with the transactions who are looking into it. In the meantime, should we contact CC Services to get the card reissued? Thanks.
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𝕰𝖒𝖎𝖑𝖞-𝕽𝖔𝖘𝖊
(@ppeachhmilkk) reported
Why is the ee and natwest app being an absolute **** recently, all of my money has just disappeared and not reappearing after refreshing the app and I cant even top up my phone...
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NatWest
(@NatWest_Help) reported
@labdon_cary @NatWest Hey Cary, can I ask why your calling today? Is there anything I can help with? - Jonathan
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steve
(@phantomXRP22) reported
@XRP_UK @BabaCugs 13th nov natwest get a full system upgrade over to digital spoke to natwest yesterday about it (they needed training on new system… they told me less human errors no more paper passing around to settle accounts/send payments … it’s happening feel it? …p.s 36 or 52 how many ?
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Tara Chasteau
(@tarachasteau) reported
Please reconsider if getting a #remortgage with @NatWest_Help - the Conveyancing company are so terrible my three year old could do better. Time to stop the ‘free’ legals and pay for a proper job NatWest
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Mark Holstead
(@MarkHolstead) reported
WTF is this bloke from NatWest on, where was anything for the sick and disabled who can't work? #bbcqt
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Mr Foster
(@MrFoste80241360) reported
@NatWest_Help @natwest. After a very pathetic person on your phone system. Your legal right of access to myself, my address and contact numbers have been REVOKED!!!! Fed up of trying to sort acc’s out and have to deal with incompetent cretins behind a desk!!!! Sort your **** out
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Tony Johnson
(@TJSTR) reported
@trixyg @NatWest_Help They don’t want any operator sitting around for even 1 second without answering a phone. They are quite happy for us to do the waiting. Hint for NatWest: if you always have 20+ minute queues then it’s not high customer demand: it’s normal customer demand. Sort it out!
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🖤
(@seaniedixon) reported
A real **** you to however has tried to take our Amazon prime with my card details bc I’ve got a 39 minute call wait with NatWest now 😮💨
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Roberto Tamsanguan
(@rob_tam) reported
@EdTurnham @DrSelvarajah To me Ed it’s choice at point of access. I don’t have to call NatWest before I go into branch to make a transaction (even if I can do it online) sometimes it’s just easier to pop in to branch… to me it’s something about choice and flexibility and ultimately part of the user exp
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Sam
(@Samuelthesaint) reported
@Fletch832 I am with NatWest too, I will rethink using them wtf do they think they are telling you what you can and can't do with your own money.
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Lee
(@justleeuk) reported
@GamblingInsight @Betfair Should probably mention that none of my banks batted an eyelid either. NatWest and Halifax. Nobody covered themselves in glory, me being the worst of course. But could have been less terrible had at least one person tried to stop or question me
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David Winch
(@david_winch) reported
@SamRaincock Ah! Did you see NatWest got prosecuted recently for not keeping their CDD (customer due diligence) up to date. Have you recently banked a few hundred million in used notes???
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AJ Bell Youinvest
(@AJBellYouinvest) reported
📢 Daily market update: FTSE slips after corporate disappointments, NatWest (NWG) disappoints with margin reduction, Apple (AAPL) and Amazon (AMZN) hit by supply chain issues and Facebook (FB) becomes Meta.
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mango tango
(@mangotango333) reported
@NatWest_Help Hi, thanks for following up but I’ll be submitting a formal complaint. I’m not wasting any more time trying to get through IVR to speak to someone only to be lied to and then have the phone put down on me when I asked them to investigate #complaint #retailbanking #natwest
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El Daniel
(@DxniellXV) reported
@Lewis_page01 @markzyW1 Declined because it was some dodgy scam website, NatWest always does it. Was only payday recently 🤑
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Amy Stephenson
(@amyclarajoyce18) reported
NatWest putting my mortgage balance at the top of my app so it’s the first thing I see every time I log in is some sick joke man. I don’t wanna see that for the next 28 years.🤢
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Charles Rogers
(@charles_rogers_) reported
@Psmudge1972 @Ianblackford_MP you mean rbs owned by natwest and headquarters in jersey... like said banks are a problem globally dont put scotland indy on this
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Jam-o'-lantern 🎃
(@BlueLightAlarm) reported
@NatWest_Help Hi, I had a current account with you but used the account switching service to move to @santanderukhelp a couple of weeks ago. Someone transferred money to my Natwest account number today & I'm wondering if this will get automatically forwarded to my new bank?
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Mayfair Jewellers
(@MayfairJewellrs) reported
@NatWest_Help Is there a issue with NatWest today as I have made transfers and payments which have disappeared and can’t get through to anyone on the phone
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AdzStats🙂 🇬🇧/🇮🇷
(@AdzStats) reported
@LayahHeilpern I have this issue with Barclays and NatWest, but not with Monzo…
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Barclays UK Help
(@BarclaysUKHelp) reported
@round_family Sorry to hear that. Have you spoken to Natwest to see if this could be an issue on their end at all? Which number did you call to try and make the payment? -Emily
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David Buik
(@truemagic68) reported
NATWEST - progress being made - PBT for last quarter £1.1bn - CET 18.7%, Provisions for bad debt cut by £242m - Income £2.8bn (EST £2.5bn) Expenditure £1.9bn (3% lower, much down to 9.6% cut in head count) - Margin 1.54% - shares +45% YTD - Taxpayer stake 54.7% - 19m customers
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Stevo
(@Stevo04937960) reported
@Fletch832 I can transfer money from NATWEST to coinbase no problem.
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Darth Maul 🪐🔮
(@MarkHoskins1982) reported
So my bank has blocked all its customers from depositing any money into cryptocurrency! This is bullshit! Need a way around this! Any help please? Uk based. - Natwest bank