Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (30%)
-
Transactions (26%)
-
Login (26%)
-
Mobile App (14%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Transactions | |
| Morecambe |
Mobile App | |
| Hexham |
Login | |
| Yeadon |
Mobile App | |
| Aberdeen |
Login | |
| Chorley |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
hammy
(@hammyflap) reported
NatWest’s sheepish message like “awww we hate doing this but we’re putting overdraft use charges on your account sorry but you it was you who made us do it and we’re only doing it because we love you and value you as a customer uwu pls don’t be angy”
-
Woha
(@SoHoMu_) reported
@peterproperty If house prices come down, what would Nationwide, Lloyds, NatWest, and Santander think about that as the top 4 mortgage lenders to middle England. Probably have lobbyists working v hard to keep the prices (and their loan book) up
-
ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
-
Vicky Thomo
(@Vicky_T09) reported
@NatWest_Help shocking customer service today from NatWest when contacted for financial assistance! No help what so ever!
-
Dan Bryan
(@DannyUKG1) reported
UK & EU banks, I will now reclaim your accounts, land, assets and customer base. All banks witholding your email address, this is illegal. You will conduct instructions via Twitter DM. Natwest you are first.
-
ً
(@lfckristian) reported
@NatWest_Help i recently switched (upgraded) my account but missed the switch and stay offer. Is there any chance I can be included in the promo? I’m a long time Natwest customer. Thanks
-
ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
-
Quinn
(@quinn_CA_to_UK) reported
@JLFphoto The new joiners at NatWest will be let down that you need to be a sir doctor just to reach middle management in the retail back office.
-
Richard James Martin-Worth
(@Stricken36) reported
@NatWest_Help How can I approve transactions and access my Natwest account if I don't have access to my phone or phone number please? this is very, very frustrating!!!
-
Kimmy Mac
(@littlekimmy) reported
@NatWest_Help PS. I understand it's not the individuals working for Natwest who are the problem. It's Natwest's ridiculous policies and **** work procedures.
-
IWFM Impact Awards
(@IWFM_Awards) reported
Finishing off the #IWFMFinalists for the Technology category sponsored by EMCOR UK, we have: Ask Archie, NatWest Workplace Service Centre, Property Services Savortex @savortex #IWFMAwards2021 (3/3)
-
Jay Kay
(@JayKayYae) reported
@theevilp I was in full dada of natwest final mode, ready to remove the shirt and shout **** the bastards - again n again n again. But ho na paaya
-
Sue Simmonds 🌹
(@sue_simmonds) reported
@RBS_Help I’m in now and due to staff shortage etc they shut for lunch. Branch closing for good soon so this won’t be an ongoing problem as the facility to withdraw will be moved to NatWest
-
Edgar Reinhard
(@EdgarReinhard1) reported
@ResistanceUkip Seems wanting 'Cash' for any reason, from your PERSONAL bank account, isn't in vogue with Natwest at the moment! Sadly, after 31 years, I opened-up a number of Santander accounts! I wonder though? What exactly, is the problem in demanding cash?😜
-
_insert halloween name_
(@MaFt) reported
@NatWest_Help If I disable contactless on my bank cards via the NatWest App, will that stop Google Pay contactless from working too?
-
ać
(@7aniqa) reported
@hxssan__ I swear on my dads NatWest bank statement you lot AINT ****
-
Will
(@willmontague_) reported
@NatWest_Help Well a manager said there’s nothing that can be done. I didn’t even speak to this person either. Service is so bad at Natwest. I went into a branch the other day and they told me there was nobody there to help. Complete shambles.
-
Mary Rees
(@mumsy_mary) reported
@NatWest_Help @EljonEljon We are having the same issue. 6 years and Natwest still haven’t paid an outstanding bill from a skiing accident claim. We can’t log in. What do we do?!?
-
damilola owolana
(@flygerian2010) reported
No one from NatWest decided to call me in regards to this matter that I have no knowledge of before disabling my account for the whole weekend I was not able to live a normal life of using my account for banking activities and access to my money
-
Jurgo
(@UselessClown) reported
@NatWest_Help One week ago I trying to change my Address on my NatWest bank account. But I got Service temporarily unavailable. "Try later". I tried again several times, but today I still get the same problem.
-
Will
(@willmontague_) reported
Why is it every time I call @NatWest every single adviser always says sorry you’ve been transferred to the wrong department and then they transfer me to the wrong department. Worst service and bank ever.
-
Nikki
(@BilboShaggins97) reported
I hate that NatWest send notifications on your phone after spending now, it’s like carrying that one disapproving family member in your pocket like ‘DING! £17.89 spent at McDonalds, you big fat ****’
-
ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
-
Al Barakah Education
(@albarakah_edu) reported
@NatWest_Help just had disgusting customer service from a Natwest whilst trying to unblock my card. been on the phone for a total of 4 hours now trying to sort this (1/2 time spent in queues) only to be insulted by your call handler and when I asked for their name they refused
-
👁🗨
(@icallitjustice) reported
@NatWest_Help Someone was supposed to have unblocked the card this morning (in the early hours when natwest decided to block it for no reason)… but it is still blocked.
-
David Winch
(@david_winch) reported
@BCLsolicitors @liamivolane I think NatWest in a press release apologised for its "failure to prevent" money laundering - which rather muddied the waters as it had pleaded guilty to failing to operate ongoing customer due diligence.
-
UK RESISTANCE 🗣️
(@ResistanceUkip) reported
Natwest won't give me my money. Pre ordered in person, passport produced, the floor staff get to decide if I can have any?! No managers working either, you couldn't make it up. I'd advise everyone to take their money out or you could be in this horrendous position like me. #cash
-
Jack Hill 🚴♂️
(@Jack__Hill) reported
We have a strong loyalty to NatWest atm. Ethical banking? What ********. It's only money. What is that?
-
Mark Wilson
(@PlanetWilson) reported
@NatWest_Help I am not a current Natwest customer so couldn’t use an app I’m afraid
-
Soapieeeeeeeeeeeeeeeeeeee 🏳️⚧️ | 🇬🇧
(@cervixthief) reported
I go into a Natwest branch to change my name and there's three police constables waiting for me. What ********. They were there for my ✨ welfare. ✨