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NatWest

NatWest down? Current status and problems

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 30% Login (30%)
  • 28% Website (28%)
  • 21% Transactions (21%)
  • 15% Mobile App (15%)
  • 4% Transfer (4%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, and Hackney.

CityProblem TypeReport Time
Burry Port Website 3 days ago
Westminster Abbey Website 5 days ago
Chard Mobile App 6 days ago
Chard Mobile App 6 days ago
Reading Login 7 days ago
Bromley Login 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Kirsty43330101
    Stroke.The.kiba (@Kirsty43330101) reported

    @stephenonguk @koinly NatWest are OK no problems.

  • wideboy43495418
    wideboy (@wideboy43495418) reported

    Natwest Clearspend, both the website and the app, is woefully inadequate. If you want a credit card, DON'T get it from Natwest. #Natwest #Clearspend

  • Martyn210
    Martyn2๐Ÿ˜€ (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted ยฃ5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • DomLee1987
    DomLee1987 (@DomLee1987) reported

    @NatWest_Help Hi, I have money leaving my account that I cannot account for. Have used the Natwest App for support but none was satisfactory

  • brownygirl83
    Laura (@brownygirl83) reported

    @natwest is there a reason why your Pontefract branch now shuts at 3:30 everyday, making it impossible for those with full time jobs to use??

  • nancy_drc
    President Nancy congo drc queen nancy Mpanzu unchr (@nancy_drc) reported

    @LaLigaArab @SevillaFC About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank TSB Bank

  • Sir_Spookington
    Liam aka Sir Spookington (@Sir_Spookington) reported

    On top of having COVID, I now have been a victim of fraud from a **** in Hungary I hope you enjoy your ยฃ20 Microsoft thing you bought you massive ******* NatWest support has already sorted out a new card and will refund me back as soon as the fraudulent transaction clears

  • kitmiles
    kit miles (@kitmiles) reported

    @Prague_Tony Barclays are slow. Most UK banks cannot extend passporting services to non-UK residents. Our NatWest account was closed last year. No big problem as there are other online banks that offer very good services with multi-currency accounts including UKP.

  • nancy_drc
    President Nancy congo drc queen nancy Mpanzu unchr (@nancy_drc) reported

    @RealSociedad @LaLigaArab @FCBarcelona About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank

  • nancy_drc
    President Nancy congo drc queen nancy Mpanzu unchr (@nancy_drc) reported

    @LaLigaArab @SevillaFC About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank TSB Bank

  • DrMcWeb
    Alison Webster (@DrMcWeb) reported

    @butigy @abibadrick @BirkbeckUoL By this time I was married with a child, husbandโ€™s income taken into account. Did get some help with childcare. NatWest Professional Studies loan plus overdraft and part time job, full time in holidays. Still left with >ยฃ50k debt to student finance.

  • humourscript
    Amy ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿ‡ฎ๐Ÿ‡ช (@humourscript) reported

    My new debit card finally arrived. And then Natwest, hilarious trolls that they are, e-mail me to say they notice I haven't started using my new credit card yet. NO **** SHERLOCK! I STILL HAVEN'T RECEIVED IT! WOULD LOVE TO USE IT! PLEASE PUT THROUGH LETTERBOX SO CAN SPEND!

  • CHRISCURTISVQC
    Chris C (@CHRISCURTISVQC) reported

    @NatWestBusiness closed my account while I working abroad WITHOUT NOTICE and STOLE over ยฃ3,000 in cashflow. They then here on Twitter resolved nothing via DM, gave me the wrong number, and then gave me the wrong number AGAIN. NEVER EVER do business with Natwest

  • carlton_danga
    carlton. (@carlton_danga) reported

    @Harrison101HD feel like **** just want the natwest kits back

  • Piepie83040438
    Piepie (@Piepie83040438) reported

    @NatWest_Help Have managed to add 5 bank cards with other banks to Google Pay no problem but not NatWest. Doesn't send verification code to me registered mobile number.

  • BeesterGee
    GeeBeester ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿš€๐Ÿ๐ŸŒธ๐Ÿ”ด (@BeesterGee) reported

    What an utter incompetent shower #NatWest bank are. Just THREE days before their anti-malware software expires & they've yet to inform customers of what's happening. They don't deserve to survive, given the lamentable service levels they generally offer these days

  • AmygdalaK
    amygdalaK (@AmygdalaK) reported

    "She has been living in the block for about five-years. She used to work at NatWest Bank I think. She's really friendly."

  • AmitTri16465374
    Amit Tripathi (@AmitTri16465374) reported

    @centralbank_in @RBI @FinMinIndia i am dissapointed with tha banking services. I have been send an amount from natwest bank on 20th april and its been more than 6 days and after multiple call and request the help have not been provided to me. The amount has not been credited

  • WijdanYaseen
    Wijdan Yaseen (@WijdanYaseen) reported

    @NatWest_Help for the third day canโ€™t see my bank account on app and canโ€™t access my money Natwest !! Very bad this the way treating customer for 20 years ๐Ÿ˜ข

  • DeeMeanz
    Sare's Page ๐Ÿ’›๐Ÿ’™๐Ÿ’› #SafeEdForAll (@DeeMeanz) reported

    Hi Natwest, what do I do abt money that has been stolen from my account please?? Some arsehole has stolen my card and spent my money to support me and my kids and some of my rent money too!!! ๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”

  • ag1968_
    ag68 (@ag1968_) reported

    @NatWest_Help For the last few days I have been unable to login to the Natwest mobile app on my Samsung Galaxy Tab S5e. The Natwest logo just rotates constantly forever. I can login using my Samsung Galaxy S8 mobile phone. Has something changed? Please advise.

  • EverydaysTravel
    Everydays Luxury Coach Travel (@EverydaysTravel) reported

    @AndrewBowie_MP The London attractions need coach operators help to bring the tourists back to London but the coach operators in England didnโ€™t get the help they deserve from the government or from lenders like Lombard, NatWest RBS group. I am not investing on coaches anymore! No more Loans!

  • canonicalelm
    forest ๐ŸŒณ (@canonicalelm) reported

    **** natwest ur website is shite and Iโ€™ve been waiting for customer service to respond for 2 hours ๐Ÿ–•

  • nancy_drc
    President Nancy congo drc queen nancy Mpanzu unchr (@nancy_drc) reported

    @LaLigaArab @joaofelix70 About 17,100,000 results (0.57 seconds) Halifax/Customer service 0345 720 3040 Image result for halifax bank numbers People also search for Lloyds Banking Group Lloyds Banking Group Bank of Scotland Bank of Scotland Lloyds Bank Lloyds Bank NatWest NatWest TSB Bank 1

  • Cbonds_Global
    @Cbonds_Global (@Cbonds_Global) reported

    ๐Ÿ”ŽUpcoming issue Issuer: Jigsaw Homes Group Issue description: about 30 year ยฃ250m bond Date: soon Bookrunners and Lead Managers: Barclays, NatWest Markets

  • bandasaurco
    Bex Sander (@bandasaurco) reported

    All the adverts in London at the moment are NatWest (โ€œweโ€™re humans!โ€), Pepsi (โ€œwe exist!โ€) and TalkTV (โ€œhaha triggered you beta *****?! **** youโ€)

  • MakeTeaNotWar84
    Kate C (@MakeTeaNotWar84) reported

    Hi @NatWest_Help I'm not a customer but I've had a phone call from someone purporting to be from NatWest asking for a call back. Who can I speak to about this? Thanks!

  • nickmhalliday
    NickMHalliday (@nickmhalliday) reported

    Trying to set up a personal bank account with Natwest to eventually deal with some family stuff. Website awful and setting up account takes days. Like setting up a Swiss secret account. Almost like they are doing me a favour. Absolutely bizarre.

  • geordysocialist
    yvonne๐Ÿ’™ ๐ŸคŽ#P&J (@geordysocialist) reported

    @Prague_Tony I asked my bank (NatWest) recently if I could keep my account for a couple of years while I tested living in Spain. They said no problem as long as money was still going into it, so this surprises me. Also, loads of Premium Bonds winners are listed as living abroad every month.

  • keepthescore1
    Keepthescore1 (@keepthescore1) reported

    @TrueLayer trying to make payment through NatWest app - failing. NatWest telling me to contact you as it's no fault on their end?? I use this service regularly. However, now when using truelayer, the NatWest app claims I have no internet.