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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Login (32%)
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Transactions (30%)
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Mobile App (20%)
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Website (11%)
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Withdrawals (5%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Stoke-on-Trent, Redditch, London, Bristol, Great Malvern, Glossop, Leighton Buzzard, Croydon, Stroud, Portsmouth, Gillingham, Hackney, Preston, Stockport and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Transactions | |
| Stoke-on-Trent |
Transactions | |
| Redditch |
Transactions | |
| London |
Mobile App | |
| Bristol |
Login | |
| Great Malvern |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Spacecrafting
(@Spacecrafting76) reported
@NatWest_Help NatWest customer here if you continue to push this shite I will not be for much longer
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S t e e v F l y n n. Irritable boomer 🟥 💙🦕 🐒
(@steveflynn37) reported
@TheMoominmama @NatWest_Help Right. I’m off. I cannot support an organisation that stands side by side with misogyny and the likes of Mermaids. ******** are being beaten up by men at pride marches for simply stating biological facts. You’ve dropped in it @NatWest this little lot isn’t what you think it is.
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richard trinder
(@trindermon) reported
@PeterPoddy @NatWest_Help @MarianVasas Honestly at this stage its just better to transfer to a Santander account; they seem to support much more in the way of digital wallets (including Garmin pay). admittedly thats a shame, given I've been with natwest for over 25 years.
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JS
(@JS60395957) reported
@NatWest_Help Dear NatWest, did I miss the offer to give practical support to disabled customers?
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Caroline Hamilton
(@Carolin31180095) reported
@NatWest_Help The bank that caused issues in 2008? The one that had to be bailed out with taxes? That NatWest ? Do none of you do any research or have you subcontracted?
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Yellow
(@yellowchair4) reported
@NatWest_Help Ffs really? Is no one paying attention at NatWest? Does being captured by Stonewall stop all critical thought? Are you hiding replies because you are scared of reality? Please help me to understand.
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Neil Thomas
(@LoPlainDriftr) reported
@Sainsburys_Bank NatWest and Lloyds have both been able to change my registered number to an international one by going through security over the phone so I am able to access my account using the apps
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Rose
(@RoseWorthesee) reported
@NatWest_Help NatWest you really need to do some research and question your support for this ideology. Read the interim Cass report and the stories of the detransitioners who have been harmed by this insidious practice of amputation of healthy tissue and medicalisation of young people.
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A J
(@ShaneJa16905901) reported
@DaveAtherton20 @NatWest_Help @Jw56012025 Natwest replacing all visa debit cards with mastercard, mastercard that signed up in partnership with the WEF to monitor your carbon footprint, what you are buying, how much you are buying and dare i say it....to possibly block your card if they dont agree with your spends 1/2
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Keirah Voice of truth VOT
(@keirah) reported
@Metro_Bank why aren’t you allowing me to make payments on the George website? I’ve had to use my NatWest account to make the purchase keeps coming up with start challenge
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sham
(@shxmzhr) reported
NatWest is down the road ana
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Mark Leonard
(@markjleonard) reported
Dropped my phone and killed the screen, so went on Amazon to buy a new one. NatWest wouldn't approve the payment unless I authorised it. Using their app. On my broken phone. Thanks a bunch.
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Squeaky 🐁 🐭
(@IMectin) reported
@UKurbanite @MidlifeMoves_ @JamesDelingpole Hang on! I never mentioned your opinions on lock downs? Are you sure you're replying to the correct conversation?? I'm talking about your inability to see the issue with the statement from NatWest.
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🏴
(@PORTSTAKS) reported
Someone with NatWest or RBS help me out I’ve lost my bank card and need a cash code to get money out pls pls
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Just John (new)
(@JustJohnsTweet) reported
@Bridget78532322 @NatWest_Help @NatWestGroup First Halifax and their badges, next NatWest and their support of trans people, who’s next? Soon you guys are going to have to start stashing your cash under your mattress.
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฿ayesian Ruler
(@BayesianRuler) reported
@krugermacro I'm thankful that NatWest put up a sign informing me to never use their service or anything directly connected to their company. Bullet effectively dodged. 👍
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NatWest
(@NatWest_Help) reported
@Spacecrafting76 Afternoon 👏 We’re sorry that you’re thinking about closing your account because of this. Where you bank is a personal choice, and we’re grateful that you’ve been a NatWest customer. Let us know if you wish to speak about this further! -Emma
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Leah Buckingham
(@TheLeahBuck) reported
Appalling service from Natwest! Card was apparently transferred over to new Mastercard beginning of June. Still no card despite reporting it 5 times & being told one is on its way. They’ve cancelled old card so what do I do, close my account I’ve had for 30 years? @NatWest_Help
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Herr Jules
(@JUULESY) reported
@enuf_with_it @NatWest_Help I left NatWest ages ago for the complete disregard they showed me as a loyal customer. They need to go back to basics: an engaging service focused on the individual, relating the finer prints to their situations. In the 90s frontline staff were excellent. Then came the managers.
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Tawsy
(@TawsysDriving) reported
@cornishhosting This company scammed me out of £5000 #barleys #Natwest#Cornwall must be so proud of yourself , and took my website off line. What a decent company
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Barno
(@_barno) reported
@Jw56012025 When I was asked why I wanted 3k in cash once I loudly proclaimed in a NatWest branch that I had a raging ****** and ********** problem but I didn’t want my wife to know. The look on the managers face was priceless. !!
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Helen Short 🌻🇺🇦
(@Hel3173) reported
@BraddockBessie @BelissaCohen The UK government still has a substantial shareholding in NatWest (48%). As a major shareholder, is the UK government happy with the use of funds to support this?
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Neil Thomas
(@LoPlainDriftr) reported
@Sainsburys_Bank I haven’t had this problem with Lloyds or NatWest since I’ve been in Chile. All I’m trying to do is register a new mobile number so I can receive a code to login to my account online to see my balance and adjust the direct debit payments to clear the balance sooner
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Matt
(@OLDMDM) reported
@SpiritEddieLow @NatWest_Help I'm a Natwest customer and I'm not asking this.
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Thomas Davies
(@ThomasDavies33) reported
@ThePezAttack @StandingLocal @NatWest_Help Did Natwest support Disability month? Did they appear on a panel to provide support and help for the disabled? No. They are chasing the latest woke in the hope of scoring a few extra customers at the expense of everybody else who is being secluded.
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Catherine Heseltine
(@cath_heseltine) reported
@NatWest_Help I’ve been a NatWest customer for nearly 3 decades. I’m disgusted to hear that my money is supporting modern trans activism that tramples the rights of women, children and religious minorities. Time to look into moving my money!
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Pez Attack
(@ThePezAttack) reported
@StandingLocal @NatWest_Help So you're not liking NatWest because they, on this occasion, are supporting trans people? So because this festival doesn't support your mindset, then the festival is wrong. It's about support, which is what groups like LGB support, right? Stop spreading hate! Support others!
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Isha_Tamae
(@IshaTamae) reported
@NatWest_Help How are we suppose to claim our CTFs when your verification on the online portal doesn't even work. Are we just expected to open a Natwest bank account when your website says we can claim our money even if we're with other banks? 19 in 2 months & still no money 🤔
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NatWest
(@NatWest_Help) reported
@adyc2016 Hi Ady, This summer, to help you get a well-deserved break, we won’t charge you any foreign transaction fees (also known as non-sterling transaction fees) when you spend abroad with a NatWest debit or credit card that’s included in our offer. 1/2
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kerry fox
(@lumpybird) reported
@NatWest_Help I’ve spoken to NatWest customer service then another dept they’ve looked into it and say it’s down to issues with how Amazon process ( no issue with my card as Amazon report or the bank ) so need to go back to them ( Amazon) on a merry go round atm