Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (39%)
-
Transactions (21%)
-
Login (21%)
-
Mobile App (18%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Manchester, Southwark, Bristol, Royal Leamington Spa, Mitcham, Norwich, Pontypool, Birmingham and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Website | |
| St Austell |
Website | |
| Llanelli |
Website | |
| Cranleigh |
Login | |
| Tarporley |
Login | |
| Chester |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Clair Patel
(@PatelClair) reported
@GooglePlay emptied ny Bank account left me without money even to get kids home from swimming where I already am and @natwest also unable to help . Both wanna resolve in a few working days if I'm even lucky enough to get it back. Absolutely shocking from both companies .
-
Closey73
(@CCClose73) reported
@smoggyontour86 I had problem getting tickets with Lloyd's dc and a mbna cc. My mate bought my ticket online with a natwest dc if that helps.
-
Jim Byrne
(@Jimbyrnemusic) reported
RBS / NatWest Holdings Inc. are by far the worst bank, worst customer support, worst everything bank. Useless. Just spent 30/40 minutes on the phone and was transferred to 4 different people (and a wait between each) all the wrong people. Gave up. I need to move bank. #RBSrShit
-
Martin Payne
(@martin_payne) reported
@SamuelMarcLowe I've always gone paperless. Was worried it'd cause problems a couple of years ago when I bought a flat, but Natwest and the law firm I used both did it that way. I'd even printed out payslips/statements/etc to take to my Natwest meeting and the advisor just said submit online.
-
jean graham. 🐝 NHS💙 EU❤️#FBPE👍
(@jeanfromlancs) reported
@MrsLesleyKemp @HSBC_UK Truly Dreadful bank. We opened a/c with them at the recruitment agency I used to work for so obviously a large account but their customer service was diabolical. We moved to NatWest only 6 weeks after opening the hsbc account and never looked back
-
soph v. 79
(@sophb66) reported
@thestarboretum @MetroBank_Help Yes even if they give us a portal to log issues with the app, I encounter many issues and glitches with their app and online banking yet nothing every gets fixed. Well I don’t think MB are rolling in it they sold mortgage customers to NatWest without telling us to get more cash
-
Kisubi-summer
(@na_golo) reported
discovered, been a victim of financial fraud. My card was retained in the Natwest cashpoint. When l left a fraudster came, retrieved the card whilst using a special device regained my pin. Withdrew all n swiped rest to £0 @MartinSLewis plz advice pple on this current issue.
-
BuIIofBitcoin
(@Bullofbitcorn) reported
@lez_crypto I've never had issues with natwest
-
volume ticker
(@datadili) reported
NatWest Group plc is down -4.07% in the pre-market $NWG
-
Charles Stevens
(@Chizzyx) reported
@NatWest_Help Or you could spend time trying to complete NatWest business profile online that doesn’t work, they don’t return calls, and then threaten to shut down your business when their system fails. Start with the basics like looking after your customers.
-
Avison Young | UK Healthcare
(@AYUKHealth) reported
With six-figure funding support from NatWest, care provider Avatar Property Ltd has acquired Selly Wood House #nursinghome in Birmingham. The 44-bed home is located within the city’s Bournville estate.
-
Robert 🦅
(@cpfc_Rob) reported
Just tried it on a Natwest card and it worked, issue seems to be with Barclays cards :/
-
Kevin Kirk
(@kevkirk76) reported
Come on @TSB and @Xero - it’s about time you fixed this bank feed connection issue. Lloyds and NatWest manage it without issue yet I’m having to re-log in and re-connect EVERY SINGLE DAY! It’s not worked properly since I started using it in October!!
-
🤯
(@streets_unruly) reported
@NatWest_Help Unable to log in to new bank account, but received an email from natwest saying i need to log in to view a new mail i received about my account?
-
Den Butler
(@Digital_Den15) reported
from
Egglescliffe, England
Word of warning, don't Bank with @NatWest_Help @NatWest ... If you need to get in touch, you've got no chance of getting through. On hold for an hour and a half then line went dead, @HarrisonButle12 (son) now on hold for an hour and 20mins. 0/10 Customer Service
-
Robert 🦅
(@cpfc_Rob) reported
@Alitheeagle1 using barclays? cos they dont seem to work. i tried 3 barclays cards and they all had the same issue, tried my sisters natwest and it went straight through
-
Andrew Farrugia
(@ConjuredRundown) reported
@EE No don’t need help with it say won’t be able pay full amount only half until April my card blocked had fraud on it have go branch tomorrow don’t want wait 2weeks need week or days mine blocked have add new card on account NatWest won’t send branch have visit order there pickup
-
MiLarney
(@MyLarney) reported
Has Natwest International been hacked ??? No one answering phones (1hr15min) no help on internet and moneys missing out of account!!!! WTF😱😱😱😱
-
Russ Danks
(@russdanks) reported
@AndrewDowson Scrapped amex a long time ago. Their platinum service was beyond shocking. The natwest black is actually much better and half the price!
-
Martin Collins
(@MartinCollinsx) reported
@NatWest_Help My son, who is a student, has been trying to draw down some, of HIS money, to pay off a car debt. You guys are making him jump through so many hoops and feeding him the wrong information. Shame on you #NatWest
-
Anna Blewett
(@annie_knowsbest) reported
@NatWest_Help Hi - I'm not a customer but Natwest at Colchester Business Park is my nearest bank. I've got £900 in cash raised at a bake sale for Disasters Emergency Committee. Could I pay it in over the counter, despite not having a Natwest account?
-
John Whitehead
(@johnwhitehead44) reported
@costahammer @Cockneycabbie_ Working down lea bridge road , looking after the bomb to see the London skyline appear. Thought the NatWest building had gone!! Went out on moped next day, couldn’t believe the devastation. Nearly finished the Kol, then they closed all the roads.
-
Matt Blake
(@mattblake94) reported
@BBCNews I fail to see what the issue is with her sending back the data? She was told to take it home. Ok. Not her fault. She should've given it back when she was sacked. What's the issue? NatWest staff, maybe with a couple of cops come round, drive the data to the bank. Job done?
-
Charlotte lily
(@charlott3hw44) reported
@monzo , been told to I would be contacted in 4 working days and have not. Worst of it you were all informed the day after this happened. All other users had help from Barclays and NatWest in the same position as me. Monzo has been everything but helpful
-
𝑩𝑹𝑬𝑻𝑻
(@ItZzBrett) reported
@FamaraDave @BristolCity They are having problems with Barclays and NatWest. Have to use another card.
-
ruby cooper🌺🌺🌺
(@rubycooper007) reported
@mrjoeblack Because of being stalked by a clerk working at natwest whom I did not know I lost almost £750,000 thru being ill with ptsd
-
UnFocus
(@RealUnFocus) reported
natwest be like "let me help you" natwest also be like "hah sike lmao i only said it to look trust worthy to the public eyes get rekt kid"
-
Crypto~Seb - Leveraged Loris Lounge
(@sebNFT) reported
@LadyofCrypto1 My credit score was pushed down by over 10 pts because I made some crypto purchases (which I fully paid off in time) now everything I purchase I do through Revolut in the UK. Natwest have also frozen my account before all the way back in 2016 when I purchased crypto.
-
Lawrie
(@Lawrie_Ramsay) reported
@NatWest_Help I have been trying for two weeks… i can’t update my bank details on NatWest group. Due to this i can’t transfer my trust fund into my bank account. And each day the amount of money is slowly going down so i would like this fixed fast
-
Irate Socialist (she/her) 💙💚💜
(@iratesocialist) reported
@NatWest_Help haven't been able to login to app for weeks now. It's across multiple devices, delete and reinstall doesn't work, problem is clearly NatWest's end. Play Store reviews are full of people with same problem. When will I be able to access my account again?