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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (33%)
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Website (31%)
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Login (19%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (1%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Liverpool, Cheltenham, London, Edgware, Southport, Dagenham, Camelford, Bargoed, Hampstead, Barrow in Furness, Bolton, Hackney, Derby, Peterborough and Brigg.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Cheltenham |
Login | |
| London |
Transactions | |
| Edgware |
Login | |
| Southport |
Transactions | |
| Dagenham |
Mobile App |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Gwynne
(@wwwchrisg) reported
Natwest are leaches. Now they're done for money laundering. Not surprised. Shut the banks down.
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David Winch
(@david_winch) reported
@jameshurley I think NatWest has admitted a failure to conduct customer due diligence and ongoing monitoring. This does not necessarily imply the customer in question was acting unlawfully.
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merlina
(@ghostreporter1) reported
@GreenPartyMolly This is the same NatWest that makes it almost impossible for disabled people to access their own accounts - blaming 'money laundering legislation' for demanding a housebound woman walks 7 miles to a branch for in-person verification?!
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Truffles
(@wine_oasis) reported
NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer NatWest said "we deeply regret" failing to "adequately monitor and therefore prevent money laundering by one of our customers between 2012 and 2016".
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Jeff Paine
(@JeffreyVictor64) reported
@BBCNews I was until recently a NatWest employee working in a non frontline role, never dealing with customers or cash. Even for my role the anti money laundering training was exhaustive, completed twice a year, on report if you failed it. Laughable!
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dormouse88
(@dormouse881) reported
@Serpico741 @BBCNews Don't think you read this did you. NatWest problem was not reporting suspicious transactions. Bit like you thinking your neighbour might be growing ******** & not reporting it. How would you feel if you were one prosecuted?
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JTB
(@fimbisj) reported
@MartinSLewis @itvMLshow At some point could you look into new NatWest policy of not letting customers pay bills or obtain cash from the service counters. If u r not online or using an ATM they do not want your custom. Refusing to do either in our local branch
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Serpico74
(@Serpico741) reported
@dormouse881 @BBCNews NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer.
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shoreditchbaby
(@BabyShoreditch) reported
omg NatWest just plead guilty to allowing fraud omg 😭 wtf is going on wit the UK
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aleks⁷ 🎃🦇
(@smolxedits) reported
natwest wtf I WAS ROOTING FOR YOUUU
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Mr Bounce Back
(@Bounce_BackLoan) reported
Be aware of how Rishi's mind works, re the big fine for Natwest, as its mainly tax payer owned he may issue everyone with a bill to pay the fine....
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Ethan
(@Benteke_SZN) reported
NatWest in **** for money laundering. Can the clear my overdraft as compensation for me being a customer of a criminal organisation?
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Adam Bradford
(@adambradford78) reported
@HalifaxBank why is my current account inaccessible from the app please? And my online account won't transfer to natwest? You've left me without access to money which I obviously need
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graeme wright DipWSET💙
(@graeme_56) reported
@MarkVent In over 43 years of being a grown up with a bank account I've only been overdrawn once, for the princely sum of £5.40 for two days due to a slow clearing cheque (remember them?) back in 1983. So in two years time I will celebrate forty years of NOT banking with Natwest
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Hi_Its_MrB
(@hi_its_MrB) reported
Natwest done for fraud if I was a natwest customer I'd be switching banks right about now.
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CZEdwards (she/her/they/them)
(@CZEdwards) reported
So Fowler Oldfield got shut down for money laundering Jame Stunt’s gold. (And a few other people’s). 365 million pounds through their bank account over 5 years. And now NatWest can no longer handle cash deposits at all. That’s one of the terms of their guilty plea. 4/5
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Howard Beckett
(@BeckettUnite) reported
The Natwest (then RBS) received £45bl of taxpayers money in the 2008 bank bailout. Today they pleaded guilty to allowing the laundering of £400ml by one single customer. No person will be prosecuted, no one will bat an eye lid. It’s a rigged system we need to bust.
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@BeckettUnite The main problem not just for Natwest but for all banks is keeping up with the various methods used by groups to launder money, it does make it difficult sometimes to spot. And in some cases people are forced to be mules with threats of violence/death. Additionally 1/x
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Casey Adams
(@CaseyAd39662768) reported
@beckymil1 Think this was the place that was having Financial problems last year, All Write a review on trust pilot and report them to FCA. Don’t go near NatWest, hope you get sorted
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Rawlings & Co
(@Rawlingsandco) reported
NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer. NatWest said "we deeply regret" failing to "adequately monitor and therefore prevent money laundering by one of our customers between 2012 and 2016".
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Capital Moments
(@CapitalMoments) reported
NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer. NatWest said "we deeply regret" failing to "adequately monitor and therefore prevent money laundering by one of our customers between 2012 and 2016".
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MRH
(@mrh721940) reported
@MartinSLewis @JamesFlanderss My son was rejected by NatWest. Said there was an issue with credit check. I contacted equifax and Experian as he was only 16. They said under 18s don’t have a credit history so I hit a dead end. Managed to open one with Santander
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Jay
(@myrules92jay) reported
NatWest “we deeply regret” that you laundered £250m through your bank from one customer. Pay a fine and move on. These bell ends need to be held more accountable! Prison time.
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Chris Newlands
(@newlands_chris) reported
Not a great look look: NatWest allows a business customer with a predicted turnover of £15m a year to deposit £365m over the space of almost five years...
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Loshan
(@loshan1212) reported
@LinaSeiche This was already kinda known from earlier this year... Natwest started cracking down on Bitcoin/crypto.vMy dad's business bank is with Natwest, and they told us his account would be closed if businesses accept crypto, even if we didn't sell to fiat. Apparently the crackdown on
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David__Osland
(@David__Osland) reported
Just nipping out to the local NatWest with a couple of hundred millions pounds of profit from my ******* cartel. I hope I'm still in time for a service wash.
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James
(@TugwoodJames) reported
@BBCNews Shut the front door,a bank who deals with criminals. Who would of thought? The only problem for NatWest they got caught. 😜😜😜😜
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Leon Carter
(@captain_leon) reported
@thatdlh Yes agree, but in absence of them, no-one in a branch will instinctively question odd customer behaviour. Natwest clearly have a huge hole in their policies and processes
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The world needs balance
(@NeedsBalance) reported
@BBCNews @NatWestGroup has issues adhering to its own policies, so I am not surprised by the news. I wouldn't surprise me if there were more issue with NatWest that are yet to come out
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MK
(@MK_7747) reported
@BBCNews NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer should be the headline not the sub heading