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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Transactions (18%)
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Mobile App (18%)
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Transfer (3%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester, Southminster, Castletown, Great Malvern and Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Brentwood |
Website | |
| Basildon |
Transfer | |
| Hexham |
Mobile App | |
| Barrow in Furness |
Website | |
| Thetford |
Transactions |
Full Outage Map
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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MK
(@MK_7747) reported
@BBCNews NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer should be the headline not the sub heading
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Gregory Kershaw
(@Gregory_Kershaw) reported
With having a bank account as an essential in society burn natwest the latest proof that banks are awful, is there a bank that isn't guilty of profiting off fossil fuels or money laundering? #genuinequestion
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Chris Gwynne
(@wwwchrisg) reported
Natwest are leaches. Now they're done for money laundering. Not surprised. Shut the banks down.
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Dorset Owl
(@Dorset_Owl) reported
I live in an area with a bad mobile signal outside & virtually non-existent inside. @NatWest & @Barclaycard insist on texting me one-time passcodes to access my accounts. I never get them or I get timed out or locked out of my accounts. Absolutely infuriating. 😠😠
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laura
(@queen__cammie) reported
Have NatWest really been caught money laundering 💀💀💀 wtf
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aleks⁷ 🎃🦇
(@smolxedits) reported
natwest wtf I WAS ROOTING FOR YOUUU
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Rawlings & Co
(@Rawlingsandco) reported
NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer. NatWest said "we deeply regret" failing to "adequately monitor and therefore prevent money laundering by one of our customers between 2012 and 2016".
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Gregory Kershaw
(@Gregory_Kershaw) reported
With a bank account being an essential in our society, but natwest proving yet again banks are terrible, is there a bank that doesn't profit off fossil fuels or launder money? #genuinequestion
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@BeckettUnite The main problem not just for Natwest but for all banks is keeping up with the various methods used by groups to launder money, it does make it difficult sometimes to spot. And in some cases people are forced to be mules with threats of violence/death. Additionally 1/x
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Howard Morland
(@HMaester) reported
Amanda @NatWest Chippenham branch gave excellent customer service today. Could not have been more helpful dealing with a request for assistance. Thank you
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BTG Advisory
(@BTG_Advisory) reported
NatWest allowed a gold dealer to launder £365m through the bank over four years, a London court heard yesterday. The bank has admitted to three charges brought by the Financial Conduct Authority for failing to properly monitor a customer between 2012 and 2016.
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Abz Alsaleh
(@Abz_Alsaleh) reported
Last year I called @NatWest_Help at 2am and when the adviser heard my query he hanged up. Wtf?? I got scammed and the bank shutting. Today the same thing ******* happen again I reported a scam mistake done by me. I got “Alright” then she hanged up the phone. I’m sick of NatWest!!
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shoreditchbaby
(@BabyShoreditch) reported
omg NatWest just plead guilty to allowing fraud omg 😭 wtf is going on wit the UK
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CZEdwards (she/her/they/them)
(@CZEdwards) reported
So Fowler Oldfield got shut down for money laundering Jame Stunt’s gold. (And a few other people’s). 365 million pounds through their bank account over 5 years. And now NatWest can no longer handle cash deposits at all. That’s one of the terms of their guilty plea. 4/5
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graeme wright DipWSET💙
(@graeme_56) reported
@MarkVent In over 43 years of being a grown up with a bank account I've only been overdrawn once, for the princely sum of £5.40 for two days due to a slow clearing cheque (remember them?) back in 1983. So in two years time I will celebrate forty years of NOT banking with Natwest
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Hi_Its_MrB
(@hi_its_MrB) reported
Natwest done for fraud if I was a natwest customer I'd be switching banks right about now.
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Truffles
(@wine_oasis) reported
NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer NatWest said "we deeply regret" failing to "adequately monitor and therefore prevent money laundering by one of our customers between 2012 and 2016".
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‘IN MY ZONE’ OUT NOW 💃🏾
(@Melissa7Aimee) reported
NatWest are hands down the worst bank I’ve banked with. Would not recommend kmt.
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Geoff Whitehouse
(@ByGeoffW) reported
@Fegan @LizLum If they could leave it alone or just give it the 'a Natwest service' that would be smart. So probs getting full rebrand in a year
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dormouse88
(@dormouse881) reported
@Serpico741 @BBCNews Don't think you read this did you. NatWest problem was not reporting suspicious transactions. Bit like you thinking your neighbour might be growing ******** & not reporting it. How would you feel if you were one prosecuted?
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Charlotte Loves
(@CharLovesBlog) reported
@NatWest_Help hi, please tell me why I should stay with NatWest when you "don't have counter service" on a Saturday... The only day off of a working week.... And I can't do what I need to do?????
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James
(@TugwoodJames) reported
@BBCNews Shut the front door,a bank who deals with criminals. Who would of thought? The only problem for NatWest they got caught. 😜😜😜😜
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Serpico74
(@Serpico741) reported
@dormouse881 @BBCNews NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer.
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GeeBeester 🇬🇧 🚀🐝🌸
(@BeesterGee) reported
@NatWest_Help The writing is on the wall, #NatWest really finds offering any level of service in the South Downs area just too much of an ask. Time was when we had six branches, now all closed & we get a van scheduled for 1hr a week that has barely run in the last 18mths & still isn't
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Loshan
(@loshan1212) reported
@LinaSeiche This was already kinda known from earlier this year... Natwest started cracking down on Bitcoin/crypto.vMy dad's business bank is with Natwest, and they told us his account would be closed if businesses accept crypto, even if we didn't sell to fiat. Apparently the crackdown on
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Emma 💙
(@EmmaBeeBlog) reported
@NatWest_Help I went into NatWest last Thursday to close a savings account/move money elsewhere - they said it would take 3-5 working days. The account is still open and money hasn’t been moved. Is this likely to be a delay or do I need to go back in store?
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Katrina Collier (She/Her) 🇦🇺🇬🇧
(@KatrinaMCollier) reported
@NatWest_Help Fabulous, on the 3rd attempt of communicating with NatWest, I've managed to submit the form. @StarlingBank took under 10 seconds. @transferwise took next to no time too. There is so much NatWest could learn from them about 'customer service in 2021'
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Andrew Thompson
(@d171692b) reported
@CEOemail I’m determined to keep annoying NatWest for the rest of my life. I appreciate that it probably won’t get me anywhere but I hope that others will see what they did to me and it might stop it from happening to someone else. You could just block my tweets
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Ethan
(@Benteke_SZN) reported
NatWest in **** for money laundering. Can the clear my overdraft as compensation for me being a customer of a criminal organisation?
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MrsV RE 🌈
(@MrsVRE) reported
@AhmedKhattabUK I don't think Jules is attacking the teachers, it is a criticism of the institution rather than the people. If I criticise NatWest bank, I'm not criticising the people working for them. Agree, it is important to hold these organisations to account.