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NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 24% Transactions (24%)
  • 24% Login (24%)
  • 18% Website (18%)
  • 15% Mobile App (15%)
  • 12% Withdrawals (12%)
  • 6% Transfer (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, and Bromley.

CityProblem TypeReport Time
Whitefield Website 17 days ago
London Transfer 20 days ago
Birmingham Website 26 days ago
Salford Login 27 days ago
St Albans Mobile App 27 days ago
Bristol Website 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ThreeShiresHead
    Three Shires Head (@ThreeShiresHead) reported

    @AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.

  • autotrader80497
    Car Autotrader (@autotrader80497) reported

    @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

  • mattywop89
    Matty 🇺🇦 (@mattywop89) reported

    @Jimomthytimbers @disclosetv Intimidation rose in 2024 50% mostly online, awful & addressed with new laws. No evidence of systemic blackmail to your door. Farage got NatWest apology & settlement, &Truss resigned after market reaction. BoE stabilized by buying bonds, not a coup. City influential but regulated

  • ebenezerDN
    Ebenezer Don 🐘 (@ebenezerDN) reported

    @Loopify Natwest has terrible customer service. Closed my account last month

  • 999Sweeney
    Jack Regan (@999Sweeney) reported

    @paullewismoney I wouldn’t use them if I could, NatWest are awful

  • rioliver
    Richard Oliver (@rioliver) reported

    @NatWest_Help please can someone contact me as I have been unable to book a holiday with Jet2 due to “PSD2 SCA issue” the NatWest adviser suggests I have to speak to Jet 2 to resolve and I find it hard to believe that a major bank and a major holiday company cannot interoperate

  • realdoll03
    Serena Joy (@realdoll03) reported

    @fiffihunnybunny It’s impossible Fiona. How difficult do they want to make it? I’ve been with them since 14 and never had this difficulty. I’ve noted NatWest. Thanks 🙏

  • Stephen_Mills85
    Stephen Mills (@Stephen_Mills85) reported

    @afneil And also, she said “people working in a bank.” Not “bankers.” Somebody working at Natwest, opening accounts and helping pensioners with their PIN number enquiries should not be necking a couple of wines on their lunch break.

  • ACFER01
    ACF Equity Research (@ACFER01) reported

    RBS - the bad news never stops for this entity. Whilst an old story coming to a conclusion it is reminds us for just what an awful business RBS became, surely it is time for NatWest to vaporise this brand and its culture (for the benefit of shareholders as well as just because)? See more below @stockmark_it

  • ExpressBSV
    Express (@ExpressBSV) reported

    @doompost NatWest & Uphold, never had a problem.

  • nicknet100
    Nick Greenacre (@nicknet100) reported

    @SayNo2SizewellC What do you believe you know that the planning authorities, Natwest and Bpifrance Assurance Export (the insurers/underwriters) do not? And secondly, do you not see the irony of opposing a clean energy project, the success of which help prevent sea level rise?

  • ScattyCat
    Di Beirne (@ScattyCat) reported

    @NatWest_Help Cont... the NatWest app lets me log in then I just get a blank screen. HMRC think the problem is with NatWest, as I can log in. I've been told it's not a known issue with you, but it's been happening to me for 2 weeks now. I've made several payments to HMRC this way before..cont.

  • jijingiUter
    Jijingi u Ter (@jijingiUter) reported

    @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

  • mollieandarchie
    mollieandarchie (@mollieandarchie) reported

    @JonBergdahl @alicemodigliani Not surprised after looking around my local NatWest this morning. Staff wearing football shirts! WTF. I let person behind me go first so I at least got the Tottenham shirt cashier. Then I was interrogated why I was withdrawing a few grand in cash.

  • P15pm
    ❤️citizen Macca (@P15pm) reported

    @thetimepls @deirdrecostigan There’s a difference between having an opinion and just punching down. People in Southall needing accessible banking aren’t the problem — decisions by NatWest are. This just shifts blame away from where it belongs.

  • UniteNatwest
    UniteinNatWest (@UniteNatwest) reported

    @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

  • wvrlfc_tez
    Tez Donegan (@wvrlfc_tez) reported

    @NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said

  • 33_pr
    philip spensley (@33_pr) reported

    @NatWest_Help So because the NatWest app now effectively doesn’t support paying in cheques I paid in a cheque at the post office. I didn’t realise that all this means in practice is putting it in an envelope and praying. Of course it hasn’t arrived in my account

  • Jessicakillilea
    jess (@Jessicakillilea) reported

    I’ve contacted via email, dm and many phone calls. Each member of staff passes you onto another and lies. It’s clear why NatWest branches are closing down.

  • FreeSpiritTJ
    TJ (@FreeSpiritTJ) reported

    @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

  • hoxtonwanka
    Dr HOX ENDUCTION HOUR 🌻🎩🧐 (@hoxtonwanka) reported

    @K_Niemietz there's a lot of space between the skyscrapers so they get to speak for themselves. the problem in the city at the moment is that they've all been clustered together. it used to look way more impressive when you just had the Gherkin, Natwest buildiing and LSE building

  • TomosRobyn
    Robyn Tomos (@TomosRobyn) reported

    Any fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔

  • m0mento_
    🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported

    @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

  • BruceUnfiltered
    BruceUnfiltered (@BruceUnfiltered) reported

    Cash machines and bank branches have been disappearing across Britain, even though many basic card and PIN problems still require an ATM or in-person banking service. UK regulators and LINK data show a sharp reduction in free-to-use ATMs and ongoing branch closures, while millions of people still rely on cash access. The debate over access to cash, digital banking, NatWest, HSBC, Lloyds and bank branch closures raises serious questions about who modern banking is actually designed for.

  • vaibhavtiwari3
    Vaibhav Tiwari (@vaibhavtiwari3) reported

    @NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?

  • CricketopiaCom
    Cricketopia (@CricketopiaCom) reported

    “How can a gora hit me?” A heated dressing-room clash between Sehwag & John Wright during the 2002 NatWest Series. “I had been dismissed playing big shots in the last three-four outings. John Wright told me to ‘just play and bat 40 overs and score a fifty, I don’t want to lose you’. I didn’t know much English back then and didn’t realise he was referring to me getting dropped from the side.” Sehwag still played his natural game and was dismissed attempting a big shot. “When I came back to the dressing room, he grabbed me by the collar and pushed me towards a chair.” “I got so angry, I went straight to Rajeev Shukla ji and told him I’m heading back home. He asked me what happened. I told him, ‘that gora hit me. How can a gora hit me?’” Rajeev Shukla later intervened to calm the situation (with the help of Sachin Tendulkar) with Sehwag insisting on an apology before reconciling.

  • rmeatbags
    Lord D (@rmeatbags) reported

    It literally felt so ******* good to have a million pounds I checked my notifications and saw the NatWest transfer and it was euphoric. I genuinely thought it was real I’ve never had such a vivid dream. There was no weird **** happening

  • CossinsJudith
    Judith Cossins (@CossinsJudith) reported

    @NatWest_Help NatWest is awful. My partner applied online 6 weeks ago for control over his mum's account (she has dementia). He has power of attorney. He waited a month. No joy. He phoned 3 times. No joy. He went to the branch. No joy. You WILL NOT help him. Utter rubbish. 😡

  • StephNiciu
    Steph Niciu (@StephNiciu) reported

    @NatWest_Help When I click on DM shows the screen for a second and then not. Yes, I do have access to the Natwest app.

  • Arpit2311
    Raiba (@Arpit2311) reported

    @DoctorLFC Natwest Final, I had cried when we were 5 down for 150 and then Yuvi and Kaif pulled it off.