NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Transactions (24%)
• Login (24%)
• Mobile App (20%)
• Website (17%)
• Withdrawals (10%)
• Transfer (5%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Salford, St Albans, Bristol, London, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, and Morecambe.

City	Problem Type	Report Time
Salford	Login	31 minutes ago
St Albans	Mobile App	31 minutes ago
Bristol	Website	1 day ago
London	Transactions	2 days ago
Maidstone	Withdrawals	7 days ago
Plymouth	Withdrawals	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Sullivan (@PeterSu79741296) reported 1 minute ago

  @Dodlink @sewateruk @ThreshedThought They promised to deliver water to those on the priority list last weekend but didn’t. Promised again today, but …. My neighbours are elderly & suffering from various cancers but still no help from SEW. Still as long as the NatWest, the FCDQ & UoA are getting their money….

• 
  Andrew Jackson (@aj44brown) reported 3 minutes ago

  My NatWest account wanted me to enter a 6-digit code just now. It would help if they sent me the code to enter. I had to ask for a resend.

• 
  Di Beirne (@ScattyCat) reported 7 minutes ago

  @NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs

• 
  Nash (@nashahmed3) reported 9 minutes ago

  @Loopify it’s not just a NatWest issue it’s a banks as a whole issue, hope they resolve this swiftly bro

• 
  BANG!³ (@Str8Buckets_) reported 10 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  MR C (@MR_C1979) reported 11 minutes ago

  @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?

• 
  FCPUI 🇮🇳 (@Rnb129) reported 13 minutes ago

  The NatWest Final? The next Sunday Reader of The Hindu actually had an article mocking it "while we were sleeping, did India actually win the WC?" And went on to complain that India conceded 325 so they were a **** team anyway! Celebration? What for? That's an Aussie birthright

• 
  David Barker (@DMTBarker) reported 14 minutes ago

  @NatWest_Help well I am stuck here in Mauritius with no flights and travel company only covering 3 extra days of accommodation and then guess what my NatWest travel insurance excludes flight cancellation as a result of war I am alone and no help from Alliance

• 
  BruceUnfiltered (@BruceUnfiltered) reported 15 minutes ago

  Cash machines and bank branches have been disappearing across Britain, even though many basic card and PIN problems still require an ATM or in-person banking service. UK regulators and LINK data show a sharp reduction in free-to-use ATMs and ongoing branch closures, while millions of people still rely on cash access. The debate over access to cash, digital banking, NatWest, HSBC, Lloyds and bank branch closures raises serious questions about who modern banking is actually designed for.

• 
  Claire Webb (@ClaireMBear) reported 17 minutes ago

  @BarclaysUKHelp Are you having trouble with NatWest Payit app? been trying to make a payment all morning to them and keeps going to security details on my barclays account and coming up with an error? 🤔

• 
  Izzy🛎 (@bell_necessary) reported 18 minutes ago

  @NatWest_Help @LifeOnSkaro Verse 2 The bankers tried, but not very hard, the customer lost their mind not their card. When venting on X, they shared their dismay, but Natwest made fun; now what do you say? 🤨

• 
  🏳️‍⚧️ Esther :3 (@ArchiveEsthers_) reported 23 minutes ago

  £40 refund? Not processed Nationwide app? Not loading NatWest? Not allowing money transfers My patience? Lost a while ago RSD? Wants me to kms Tesco self checkout? A ***** My 2 hour lab? Started 6 mins ago Might just steal potatoes, burn down Tesco, then kms tbh

• 
  Trousers (@trousersoflife) reported 27 minutes ago

  @thejamieseymour @CallumLyon They will. This is the problem. At any point in life you can just say ‘it’s all ****’ Yes ‘a lot of mortgage lenders won’t consider overtime’ but you only need ONE mortgage company to accept your application. NatWest accept overtime as income

• 
  NatWest (@NatWest_Help) reported 29 minutes ago

  @weyland76 Hmmm, this doesn't sound great Matt 😕 but let's see how we can help- can you tell me a bit more about what's happened so we can see where to go from there? Do you have reason to believe that someone has made a loan or credit card application in your name with NatWest? ~Louise

• 
  Robyn Tomos (@TomosRobyn) reported 30 minutes ago

  Any fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔

• 
  Omkar_ (@_balancing_act_) reported 31 minutes ago

  There should be more of triangular & quadrangular T20 series in the ICC FTP. That will give associates more opportunities against top teams. Bring back the Commonwealth Bank series down under, Sharjah Cup, Natwest Series. Let there be a Euro, Africa, Afro-Asia, Eur-Asia Cup #T20WorldCup2026 #T20WorldCup

• 
  Matty 🇺🇦 (@mattywop89) reported 40 minutes ago

  @Jimomthytimbers @disclosetv Intimidation rose in 2024 50% mostly online, awful & addressed with new laws. No evidence of systemic blackmail to your door. Farage got NatWest apology & settlement, &Truss resigned after market reaction. BoE stabilized by buying bonds, not a coup. City influential but regulated

• 
  Raiba (@Arpit2311) reported 42 minutes ago

  @DoctorLFC Natwest Final, I had cried when we were 5 down for 150 and then Yuvi and Kaif pulled it off.

• 
  Richard (@NorfolkCannon) reported 45 minutes ago

  @robprogressive The amount never changes. Has he changed bank NatWest let him down last time

• 
  100 (@GhostNoFace0101) reported 46 minutes ago

  NatWest Bank got retards working for them

• 
  Mahesh Chauhan (@chauham) reported 49 minutes ago

  We are stuck in Dubai, and have Natwest Platinum travel insurance through Allianz. Just tried to contact the UAE branch of Allianz and they have said our policy is not valid here, and to call UK support number. What kind of Travel insurance are you offering?

• 
  the awakened soul (@grumpypig2026) reported 50 minutes ago

  @MissStixy @UltraDane still been told the same even when an appointment was made to come in and collect the cash ordered with natwest bank. closed the account that day, went to a bank told them we dont want to be stopped if i want to withdraw over £2000. no problem at new bank yet.

• 
  Raye (@Raye455) reported 51 minutes ago

  @GoodwinMJ Matt the closure of bank branches in Denton, Manchester—similar to trends across Tameside and the UK—is primarily driven by a significant, long-term shift toward digital and mobile banking, which has led to a dramatic reduction in branch footfall. Major banks, including NatWest and Lloyds, have closed branches in the area, stating that they must adapt to changing customer habits, as many users now prefer to bank online. It’s down to the public being pushed to use online banking. Not @Keir_Starmer

• 
  Tim (@timw19771) reported 52 minutes ago

  @NatWest_Help hi folks. I’ve got a NatWest credit card. Interested in rooster for my kid. Do I qualify for the free rooster subscription as a NatWest customer even though it’s just credit card and not current account?

• 
  [mine] Art Gallery (@CarshaltonArt) reported 52 minutes ago

  @MLorrM How many TOP BODS illicitly benefitted from engineered customer asset sales when RBS, NatWest, Lloyds, HSBC & Barclays were faced with being exposed for fraudulently selling derivatives, fixed rate loans & invoice financing to U.K. & Irish SMEs with HIDDEN CREDIT FACILITIES?

• 
  jordan♱ (@dmnextdoor) reported 56 minutes ago

  @Romeoo412 NatWest pr down

• 
  FunkyApe🍌 (@funkyape297) reported 57 minutes ago

  @Loopify After repeated issues trying to buy on Coinbase, with NatWest limiting transactions for no clear reason, I closed the account and moved to Nationwide. Let’s see how they handle it.

• 
  Ebenezer Don 🐘 (@ebenezerDN) reported 57 minutes ago

  @Loopify Natwest has terrible customer service. Closed my account last month

• 
  LT🌷 (@lozmach) reported 59 minutes ago

  @NatWest_Help hi, I’ve been kicked out the NatWest app and have tried logging in and it won’t let me! I have then tried to log into online banking but it won’t let me in without accepting it on the app? Please help!

• 
  Car Autotrader (@autotrader80497) reported 1 hour ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.