Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Transactions (36%)
-
Website (29%)
-
Login (21%)
-
Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
@bodaecia
(@bodaecia) reported
@ANNETTE22398150 I found this out when paying for roadside rescue through my NatWest current account and needed assistance. Green flag and no they couldn't help as my car too old. Not in the small print either.
-
Raindog Samuel
(@RaindogSamuel) reported
@RealCandaceO Most people don't realize that a bank has the right to fire client are under no obligation givr a reason or to offer a service. The other disturbing trend is that big banks have gobbled up a lot of the smaller institutions. Remember Fleet? NatWest? This is the ultimate control.
-
Baloo
(@Baloo_bear) reported
@NatWest_Help is the Natwest app down? Status page doesn't show it, but pressing login gives connection error (tried on 2 networks)
-
fallen angel
(@fallenangel1969) reported
18 months ago my bank closed its branch down . Today I get a letter telling me it's closed down . No **** Sherlock I know the week after it closed as I tried to go in #natwest
-
Property Jedi
(@PropertyJedi) reported
@Arron_banks I can prove that @hmtreasury colluded with the big banks to defraud and asset strip UK SME’s including my business. I took @Natwest to court for £10m & they forged their entire case - Please help 🙏
-
Weeman
(@_J_Ross_) reported
@CosmicHerb70 @anon_opin They'd be riding round all the closed down bank branches. The NatWest, the Barclays, the Midlands. Even the Lloyds.
-
Nikola
(@_CarNik) reported
@Dymvue Completely agree. My Mum had problems with her NatWest a/c, no online account, couldn't get through on the phone & couldn't get to a branch. I'm just glad I could sort it for her but worry about the elderly people that don't have friends/relations to help.
-
DarrylWhitworth
(@DarrylWhitwort2) reported
@QuestionerMoney 2/2. Most of the UK’s mini-budget is for gas which is estimated by NatWest to be about half the amount the government has allotted & may in fact be costless come December. So liquidity is the problem. That is odd because both UK & USA have really low unemployment levels.
-
Angela. 🇬🇧 #JusticeForThomas
(@AngelaH58) reported
from
Grays, England
@org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.
-
a.
(@youngbloodage) reported
@frankenquine I had one account with nationwide. No idea why they’re so ****, they’re under the natwest umbrella.
-
Sarah Hill
(@HarboroughEast) reported
@leicslive NatWest did something similar to my husband many years ago. Human error and they send a notice to all DD holders via BACS that you are dead. Total incompetence. We stopped banking there!
-
Kyah Noble
(@KyahSLF) reported
@natwest customer services are soooooo poor, The way I have been treated is absolutely disgusting!!
-
Ian Beckett
(@ianbeckett) reported
2/2 The Insolvency Service discovered both a £25k Govt. COVID bounce back loan payment + a £10k top-up loan had been transferred into a bank account in Kalam’s name the day after the money had arrived in Choose Chilli Ltd’s bank account. NatWest Bank handed out the loans.
-
John Porter 🇺🇦
(@Pieandapint) reported
@Dymvue My mum has the same issue. NatWest has cut the local branch opening hours and sent an 85-year-old woman a card reader in the belief that she'll be able to manage her account online. Some very vulnerable people are effectively being abandoned by the banking system.
-
Garrett O'Connor
(@g_oconnor1) reported
@NatWest_Help NatWest Leamington Spa yesterday lunchtime, queue of people at the counter and zero staff working behind the counter. Three staff standing around asking people what they would like. Queue kept on getting bigger
-
Christopher Pugh
(@c_h_pugh) reported
@NatWest_Help I have not used my NatWest debit card on the internet before. I want to pay £10 every month for my broadband. I have registered a mobile phone number and email with you. Am I likely to have any problems paying over the internet? Thank you.
-
Jim
(@jamsey55) reported
@BBCNews NatWest we have a problem
-
Chris
(@Chris08505199) reported
@Dymvue The term customer service is increasingly becoming a misnomer. Apart from ridiculous hold times, services for the elderly and/or those with little technical skills or no online access is virtually non existent - and this as NatWest announce 40 branch closures.
-
Steve Barnes
(@SteveBarnes51) reported
@trafalgarartuk As a customer of NatWest who have had their accounts frozen for no reason. With no communication from NatWest I fully endorse your comments. Don't touch them with a bargepole and close your account while you still can.
-
Janet L Ellis🇬🇧🥂⚽️⭐⭐
(@kazbahellis) reported
So after being reassured earlier in the year, our local busy branch of the Natwest had no intentions of closing have just issued a statement saying they are closing in February 2023. I do use online banking and I use my card but I also won't be bowing down to a cashless society.
-
Only the Tony
(@Acripedes) reported
@HeadingtonNews I'm a NatWest customer and I haven't been into the Headington branch (or any other) since 2019.
-
Joe Easton
(@marketsjoe) reported
Over past month: Barclays is down 24%, NatWest -21%, Lloyds and HSBC -17%
-
🇺🇦 Rachel (Matthew’s Mum)
(@Flossleberry) reported
@NatWest_Help Hiya! I still have my ex mother in law on my ISA, somehow. She isn’t in the account name so I think she might have 3rd party access from when she worked for Natwest. How can I remove it easily please?
-
Camrobear
(@Ro8Williams) reported
I was also advised I am unable to make a complaint which is ridiculous meaning I have had to resort to Twitter .... Please see screenshots below from @amazon customer service and also NatWest....
-
Steve esq
(@stevephillips68) reported
@NatWest_Help I'm putting into the public domain the voice recordings of phone calls I have had with NatWest over the last few days. The customer service is shocking
-
bearded seat💺
(@submale92) reported
Anyone else having issues with the NatWest mobile banking app?
-
🎈🎈🎈
(@Irmenberga) reported
@artymother natwest turned me down for an account when i was a young woman cos my business wasnt important enough to them. my parents even complained.ive never forgiven them. not really connected. im just saying.20 years ago they wouldnt even do business with a young single woman so whatever
-
ً
(@1thourachii) reported
WHY IS MY NATWEST NOT WORKING
-
Awais Rana
(@Awaais) reported
Lloyds share sank 5.8 per cent, or 2.4p, to 39.09p while Barclays fell 3.2 per cent, or 4.48p, to 135.68p and NatWest was down 4.2 per cent, or 9.2p, to 212.4p amid mounting fears UK is heading into recession just turmoil on financial markts poses a threat 2 financial stability.
-
Steve esq
(@stevephillips68) reported
@NatWest_Help Anybody there? Anyone? Another example of the **** show that is customer service at Natwest.