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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (32%)
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Login (25%)
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Transactions (23%)
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Mobile App (16%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Transactions | ||
| Transactions | ||
| Login | ||
| Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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UKcryptoDad
(@New2crypto11) reported
Head up for U.K. residents with bank accounts at #natwest The bank outright refuse to let you deposit at #binance No matter what I say I am not allowed to move my funds where I choose. Absolute disgrace. Bizarrely had no issue with me previously depositing at #FTX
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The Sulphurex Show 💖🏳️🌈
(@sulphurex) reported
Natwest customer service team is testing me today. Why are your employees high on duty? @NatWestGroup @NatWest_Help @NatWestBusiness
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Tinni
(@Tinni89196318) reported
@BTC_Archive Im having no problems with loydds bank. Not sure about Natwest. When banks blocked me from GBP on coinbase i used Revolut too get around em. Them swop for usd or btc on GDAX=Coinbase pro now,then out to binance LOL
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Robert Pearson
(@robert19pearson) reported
@britain_bob @gregmarsh @SkyNews well, there's the Bank of England, which is the central bank for the whole of the UK And the govt has the government banking service, which operates 3 banks (the day to running is subcontracted to Barclays, Natwest and Citi). What would another govt bank do differently?
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Dan Williams
(@danwilljr) reported
@_Isotope__ @JeremiahBrowne2 @BTC_Archive I’ve had no problem with NatWest and Santander. The latter at first blocked because it was to a ‘suspicious bank’, but once I spoke to them and acknowledged it’s my risk, they opened it up. Monzo is fine, too.
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Toby
(@tswju) reported
@NatWest_Help is natwest invest down? I cannot get into my account
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Luke 'Walks'
(@LWalks86) reported
@NatWest_Help You need to stop using #OptimaLegal as the service & admin is awful. I will be on a 2yr fixed rate mortgage if it ever completes & I won't use NatWest again if #OptimaLegal are involved. For the 2nd month I am stuck on an unaffordable variable rate mortgage
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Londongirl Democracy
(@Curiosity7709) reported
I'm going to close all my accounts with natwest, I just cannot get any useful help with their digital assistant and each time I try to talk to an agent there are dozens of people in a queue in front of me. They've given up on personal customers. @NatWest_Help
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@JustJohnny1882@mastodonapp.uk
(@JustJohnny1882) reported
@AndieD78 They're awful, it's a rip off. £3 per month plus I believe they take a cut of the money put into the account. NatWest do a similar thing which seems to be better but talk to your bank, they probably know more than most.
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Dj
(@com7800) reported
@NatWest_Help we need help! no help from branches, customer service help line or Cora. 15 years with Natwest but misleading communication all the time. I need know how you guys get on with it.
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Ellie Freeman
(@EllieFreemanBS3) reported
Just checked in with Cora, the Natwest online support bot, for my daily chat about how much of a klutz I am at getting into my account. Apparently I can't do PINs or passwords, which makes online banking tricky....FFS
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Banking Reform.
(@smepathfinder) reported
Watch out for the insolvency predators working for Lloyds Banking Group and RBS NatWest? CBILs and BBILS victims are on their radar.
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Shannon🤍
(@_Shan__x) reported
sick to ******* death of natwest taking money for a transaction, me checking my banking, seeing the money is gone, and then putting me in an overdraft cos they’ve taken it again?! being told “they don’t claim it till a few days later” so why have i never had this problem before?!
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Chloe Combi
(@ChloeCombi) reported
@jamesrbuk Did Edward Norton (the bloke sitting down) work at NatWest in 1991?!
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Tappet2
(@GaryHearl) reported
@BTC_Archive Natwest are heavily anti crypto, going as far as removing Any business that has anything to do with crypto taken off thier customer list and accts closed, Evil. I use Monzo digital bank, so far no issues, there is a list of UKbanks that are anti crypto but i dont have it to hand.
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
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daydreamer
(@jacdaydreamer) reported
@NatWest_Help dad is sick abroad no NatWest is open all telephone lines are useless I need a number that is open and can help him
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Mikey
(@omlette1983) reported
@PayZilch I've changed my phone number with NatWest now for some reason I can't pay an installment because I have wait 3 days for NatWest too change It... Is it ok too pay on Saturday I'm currently 1 day late and don't my account closing down
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Flibble47
(@flibble47) reported
@BernieSpofforth OK I'll spend it on drugs and hookers instead. Natwest don't have a problem with that. Only crypto
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Paul Williams
(@pcwilliams) reported
@NatWest_Help good morning - Natwest Invest was meant to be available again from yesterday but it the site still seems to be very broken. Do you have any estimate of when it will be working again? Thank you.
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Imtyaz Alam
(@Imtyazg) reported
Security at risk. Couple of transaction in my account from unknown and spoke to customer service plus fraud team but nothing changed. #natwest @NatWest_Help @NatWestBusiness This bank failed to solve the issue #customerservice not happy with their security. #fraud
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TheGina
(@TheGina) reported
Does anyone else find the picture on the NatWest site super scary or is it just me?
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jeffholt81
(@jeffbarrow81) reported
Having **** day. So PayPal have duplicated a payment leaving me with minus £12.96 in my NatWest account. So waiting for that to clear. In meantime I go to put £20 in Barclays so I can pay a bill, Barclays is shut now. But the card machine has eaten my card. Can I go back to bed?
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Oliver Chamberlain
(@OliverC56123345) reported
How can no one at NatWest help me? What are you going to say that is any different? I want to be able to access my ******* money you bunch of ******* criminal *****
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Oliver Giardino
(@olliegiardino) reported
@MaximusHash @Cryptodoc1m @BTC_Archive Natwest have no problems so far. Since 2020
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John Curran
(@JohnCur74968742) reported
@FT @MayorofLondon I live half a mile outside M25 .All my friends live just Inside (Barnet) The only bus service was scrapped 6 months ago. My local bank Natwest is soon closing I have to use Barnet branch .I am 75 can't walk or cycle that far. My like new car BMW diesel value £10000 worth scrap
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in Spain
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Winnie Rose 🌹
(@topazjem) reported
Loool so someone used my card to go and book a 1k holiday. Me that never checks my bank balanced , check today . There is a God 🙏🏾. I have never been so angry in my life and natwest let that stupidness go through but when I want to buy telfar by card was block for fraud?
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Bal
(@BuntyNator) reported
@NatWest_Help hi, my tastecard expired some time ago, I have reached out to natwest before but no one has been able to help. I am a reward silver holder.
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Shannon🤍
(@_Shan__x) reported
sick to ******* death if natwest taking money for a transaction, me checking my banking, seeing the money is gone, and then putting me in an overdraft cos they’ve taken it again?! being told “they don’t claim it till a few days later” so why have i never had this problem before?!