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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (25%)
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Mobile App (25%)
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Login (17%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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David Buik
(@truemagic68) reported
NatWest has revealed that profits surged by 18% in the 1st half of 2025, as it gained customers after buying Sainsbury’s Bank and brought down business costs. The group reported a pre-tax operating profit of £3.6bn for the first six months of the year. shares +0.68% - YTD +26.44%
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Adam Craig, PB (Xe/Xer/Xerxes)🌳🗽🍉🔻Hummus Lover
(@ThePersecutdOne) reported
@SaulStaniforth She's a mental midget. £18Bn to Ukraine; £11Bn a year (min.) on illegal immigrants; £7Bn on Afghans; £22 Bn on carbon capture scam; £10.5Bn Natwest bailout; £23.4Bn to stuff landlords pockets with Housing Benefit. £91.9Bn pissed down the drain right there.
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Jaf00ly
(@Jaf00ly) reported
NatWest goes all-in with AWS! Banking dinosaur finally gets with the times in five-year tech push with Amazon and Accenture. Single data platform will replace their ancient hodgepodge of systems. AI being bolted on to help relationship managers actually understand what customers want - crazy idea! While regulators moan about cloud dependency, NatWest's busy playing catch-up with fintech upstarts. About bloody time they sorted their tech. 20m customers might actually get decent service now instead of being trapped in 1990s banking.
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Pratyush Prabhakar
(@pratyushpbk) reported
If Jadeja and Siraj manage to pull this off, this will go down in the history standing along with the Natwest Trophy finals and the iconic Kolkata test.
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Lee David Rusbridge
(@lynchdavidlee73) reported
@LloydsBank Not Happy with the customer service as trying to transfer money from my lloyds to a friends natwest account would you ever ask a customer what mobile device i,m using and when did i change my mobile number & to log in to my Lloyds account while on the phone
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StevieB
(@b_stevie57977) reported
@MikeTappTweets @DementiaUK Zero influence on the banks. Barclays, NatWest etc plan for hubs when they decide to close local branches. They proactively contact local MPs and inform them what will be done. MPs have no say in the decision. "Working hard--" is disingenuous claptrap!
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🏴 S Mason
(@Wogan_Jones) reported
@NatWest_Help My elderly mother has always been with #Natwest but she is constantly frauded/scammed. NW's only answer is to cancel & reissue cards. I've spent hours dealing with her problems,it never gets better despite the restrictions on her card. I'm moving her account.
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strummerville
(@strummerville) reported
@ZiaYusufUK Your gaffer took offence at NatWest for them saying some things about him and he started a lawsuit which NW cowardly settled whilst still owned by the Gov. so sit down lad your opinions are irrelevant but are always anger farming
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Alexander Hughes
(@Sandybhoy777) reported
@Janetsk20073533 @jos02611 Some people called Jarnail Singh a legal expert, others a post box. At one time Nick Gould was considered a great help to some in the PO scandal whilst also being a total disaster by Natwest victims. It's dificult to gauge, for lay people, who is actually good for them ....
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char
(@goodkingjon) reported
NatWest’s bizarre changes to their mortgage portal continue to baffle me. Why can’t I just log in like I did before? I have no idea how to get in to it every time I try to now.
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Statto Wrexham (C)
(@StattoWrexham) reported
@Paskins_tache Contact Wrexham Natwest Bank Account number "Mr Statto's retirement fund" and ask for the special gold access Top Red code!
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VIKING BINGO BORG⚔️
(@Borg74) reported
The Weekly Time Frame: A Game of Patience… Then Reward Take a closer look at NatWest Bank #NWG at 495.7. At the start of this year, the MACD-Histogram printed a lower low while price printed a higher low, a classic case of bullish hidden divergence. Beneath the surface, momentum suggested the bears were in control, yet they failed to push price below Point A. What looked like pressure was actually just a pullback: a key signal of underlying strength. What followed? A 50% rally off a pink bar. No wonder the Vikings like it pink. Fast forward seven months, and we’re now seeing an almost identical setup. That’s the beauty of trading higher time frames. It becomes a mechanical process. You identify the pattern, then plan your entry on a lower time frame like the Daily. Define your position size (i.e., risk), and write down three key numbers: • Entry price (on the Daily TF or lower) • Stop loss (based on the Daily TF) • Target price (based on the Weekly TF) That’s the difference between a trader and a gambler. A trader plans ahead. To me, that’s as straightforward as it gets. No need to crowd your screen with dozens of indicators or complicated drawings. Master this setup on the Weekly Time Frame and you’ll be trading like a conquering Viking. Put NatWest on your watchlist today. Look for a pullback long entry on the Daily. Will it work again just because it worked before? Of course not—each trade is a unique, random event. But just ask my friend @davea1076, who trades off the Weekly. Since adopting this approach, his success rate and R-multiples have improved significantly. Thank you to my other friend @_580592613156 for spotting the set up.
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Matthew Todd 🌏🔥
(@MrMatthewTodd) reported
Natwest made £4.5 billion last year yet they wont pay for receptionists to answer their calls and instead put customers through a stressful wrangle with a **** AI.
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Saskia
(@Saskiaaa_____) reported
Took 2 months to get a business bank account with Natwest opened. Despite having been a personal customer for over 20 years and providing all my HMRC docs to verify self-employment. The **** they asked me for was ridiculous - even asked for photos of my stock! Told them no, I don't need to. Surprised they didnt request my bra size. Got it in the end but what a polava.
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Matt Jackson
(@matt_jackson) reported
@NatWest_Help can I report a broken ATM here? NatWest machine on Church Road BS5 has had broken buttons for over a week.
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Gem
(@GemmaAlexa1990) reported
@Suffragent_ @MScroghamMP The people of B&F elected a woman whose previous experience was on a call centre with NatWest and working in shoe shop. She then opened a ‘fashion shop’ with her sister with a grant. An election brought about by a dislike for Tories. Sorry B&F, but you reap what you sow.
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Yankee Doodle Duchess
(@YankeedoodleDu1) reported
@susanmaclean41 March 2023, Kate founded Business Taskforce for Early Childhood with major firms like NatWest, Deloitte, IKEA, Lego, etc. Their report in May 2024 advocating for business-led initiatives to support early childhood - estimating a possible £45.5 bn annual economic benefit.
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kyron hutchinson
(@CKyron34937) reported
@ArchRose90 So what . If I walked into a NatWest bank a robbed it and said ohh **** I thought it was Halifax bank would I still be let off ?
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JazzyShadow
(@shadowjazzy1) reported
@GordonBrown YOU personally ruined so many people’s working lives when YOU personally gave permission for RBS to buy NatWest An unmitigated disaster which ended in the crash of 2008 YOU have no moral judgement YOU were the worst Chancellor until Rachel Reeves came along. Another stupid stunt.
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Rachel Wilson
(@wils1383) reported
@NatWest_Help Sent you a DM now @NatWest_Help - basically outlining how NatWest have totally lost the customer focus and care. They rely on automated systems and automated updates rather than provide a solution for their customers to work with them. Computer says no! Awful.
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Megan Ward 🏳️🌈
(@megward2000) reported
@LloydsBank Hi guys, tried to switch from NatWest via the current account switch service yesterday, it let me open a Club Lloyds account but said something went wrong with the switch in the process. Would you be able to help me out please?
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Patrick Maguire
(@Patrick88181844) reported
@Lindstar24 How much support did RBS/ NatWest require? £54billion of public money to prevent bankruptcy?
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Mr. PD1
(@DewanPd) reported
@MohammadKaif What’s with the ex indian cricketers with 13 test caps and average of 32 chiming in and being critical of a young lad who’s captaining his country for the first time and will probably be the Conner-stone of indian cricket for a decade. Thanks for the Natwest mate but pipe down!
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Richy Bourlsac ⚛️🌍
(@zeitgeisterman) reported
@dannynolan64 @tomhfh I was working in NatWest’s Corporate Finance division at the time, so thanks for the schooling. Brown’s light touch regulation of UK Banking was enthusiastically supported by the Tories in opposition & by the sector.
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'Toba Ariyo 👷🏗️🚧
(@Toba_Ariyo) reported
@Ohijeme ...of your credit limit. Register on the voters role if you haven't. Slow and steady watch your credit score get better. Register on clearscore /NatWest to read your credit report and see what is affecting your Credit score.. 2/2
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NominalTrajectory
(@NomTrajectory) reported
@GregClinker Net losses to the U.K. government were c £25bn. Not a tiny sum. But only £700bn short of what you claim. A third of this was to save NatWest retail bank. It's really mortgages in America which caused this issue. We need innovation in the City urgently.
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KayP
(@KayP2123) reported
@NatWestGroup avoid NatWest at all costs for anything. Dealing with them currently as a new customer and their service is appalling, you cannot even get an update because they’ve failed to provide ME with basic info I need to get one!
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NatWest
(@NatWest_Help) reported
@nick_taylor2 Hey Nick! I hope your well, I know this must be frustrating as you would want this set up asap! Let me take some info from you in order to look into this further or at least point you in the right direction - Are you already a Natwest customer? - Nicola (1/2)
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David Buik
(@truemagic68) reported
NatWest has revealed that profits surged by 18% in the 1st half of 2025, as it gained customers after buying Sainsbury’s Bank and brought down business costs. The group reported a pre-tax operating profit of £3.6bn for the first six months of the year. shares +0.68% - YTD +26.44%
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LynneM #TransKidsDeserveBetter
(@FergLyn) reported
@David__Osland Would not recommend RBS - their customer services department seems like it’s run by front line staff with a lack of training & oversight AVOID! Part of NatWest group so avoid them too @RBS_Help @NatWest_Help