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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Sabina Ahmed
(@sabaone) reported
2/2 on my @natwest credit card. There is no where I can contact them for it so have raised the issue with my CCcompany. Usually I get notified if there is a one off payment nothig with this, how are companies authorised to take money for a cancelled account?
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Engin
(@Engint123) reported
I have just been told the property is going back on the market on Monday. The property is officially lost and all because Natwest has taken more than a month to still not setup a standard joint account. Thank you Natwest for for nothing. Awful experience, keep away from Natwest!
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#porkpiegate 🇬🇧
(@porkpiegate) reported
@Barclaycard I am making a payment via your app. The Barclaycard app is not directing me to the NatWest to authorise. Can it be fixed please. It’s so frustrating and I have raised this issue before.
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Serial
(@serialkym83) reported
@AmazonUK @NatWest_Help can I ask that you two sort out whatever issue is causing my payments to be constantly declined - sick of #amazon blaming #natwest and viceversa - meanwhile I’m here not being able to place any orders but still paying for #primedelivery
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Teesha💕
(@teeshb_) reported
@NatWest_Help hi, these new Mastercards that current natwest customers have would this also mean someone with a non-contactless card will receive them too? my mum moved address in November but we’ve struggled to change her address as customer service has been terrible to us
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Judith Taylor
(@Crashbarrier) reported
My gosh, i just had the worst customer experience of my life in Natwest Coventry branch. i tell you if all their staff treat people like i was treated on my visit i am surprised anyone banks with them anymore...
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Lewis
(@Lewis_040403) reported
@AskUphold I’m trying to withdraw funds to my NatWest bank account. In order to withdraw I need a name/business name to verify payee. What shall I put because nothing is working.
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Leee Jeffries
(@leeejeffries) reported
@NatWest_Help @Fae_Vampire All sorted, the call was answered after a couple of minutes on hold and the issue was rectified quickly. Thank you Natwest.
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Elizabeth Dalton
(@Elizabe29708315) reported
@NatWest_Help I have had payment made by card to an unknown company. This company is on TrustPilot as having done this to a LOT of other people. I want the payment stopped and the company banning from doing it again. Please help! #NatWest #FriendlyBudget #Scam
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Mod - Haiwürdigungspflicht
(@ModDoesStuff) reported
@NatWest_Help So, thanks for your answers, but unfortunately it seems I'll have to switch to a different bank as NatWest isn't able to support my needs any more. If you guys do writeups, note that your support as an individual was great, but the company as a whole needs to do better. Mod.
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andrew
(@JogIinton) reported
@nufcoliverr spent £9.50 on two slices of pizza and a bottle of dr pepper someone call natwest tell them to block my card
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Joof
(@Joof76038599) reported
Hi everyone, I need help because I am struggling to pay my rent and put food on the table as a single mother it's hard. Anyone who can help, I will be grateful. Miss S Joof Ac/45592954 S/code 601320 Natwest bank
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volume ticker
(@datadili) reported
NatWest Group plc traded 64% above average volume, $NWG closed down -3.85%
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ElderlyGoose aka SamK
(@ElderlyGoose) reported
Natwest has sent me another email explaining how they see me using my overdraft and 'want' to help me with such helpful tips as, reevaluate the mortgage I don't have, change energy supplier I'm locked to and use their app to keep track of spending. As if I don't look at it daily
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mehrdad
(@mehrdadabd) reported
Why doesn't Natwest send me the interview invitation email? Do they know how I am interested in working with them?
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Andy
(@Andy89178130) reported
@Leigh__420 @WatcherGuru It's your bank! I have never had a single issue with natwest.
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volume ticker
(@datadili) reported
NatWest Group plc traded 28% above average volume, $NWG down -5.25%
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kev
(@wildcardrevenge) reported
Well this new Mastercard debit card from NatWest isn't fit for purpose, online payments being rejected left right and centre, I would like my visa debit card back as I never had a problem with it #MastercardSucks #NatwestSucks
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Gary Lacey
(@I_AM_GLACEY) reported
@NatWest_Help Third day in a row trying to speak to a member of you're mortgage team NatWest Third day on hold for over 30 minutes still no answer. Shocking service sort it out!!
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Mod - Haiwürdigungspflicht
(@ModDoesStuff) reported
@NatWest_Help Furthermore, it is not encouraging to have access to my main funding source suddenly halted because my existing card was closed without advanced notice. It is for this very reason that I bank with two different companies; in case one pulls something like NatWest just did.
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Mod - Haiwürdigungspflicht
(@ModDoesStuff) reported
@Iwanimate002 What if one payment processor goes down? Or a vendor has them locked out? Or I go to a country that blocks them? Honestly thinking of changing bank if NatWest are gonna leave me second-guessing if I'll be able to access the money I gave them
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Seb
(@SebbieJ) reported
@NatWest_Help Natwest truly is the most annoying bank ever. Why can't I access my own money with online banking due to your daily limits? Ridiculous.
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Obionecoinobi.eth
(@Obionecoinobi) reported
Banks are trash, got a cash gift from my mum, want to pay the money @barclays you pay in terminal froze and took my card, waited 30 mins to get my card back and walked out, now I'm at @natwest and there is only one cashier, and no slips to pay in via the terminal 🙄 wtf is this
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teatime1
(@teatime113) reported
@NatWest_Help wow NatWest- terrible service in your banks. Closing at 1pm on a Saturday and no counter service on the weekend. Welcome back to 1970s Britain.
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tom 🇺🇦🌻🪐🌊💌
(@mahlerkovich) reported
@ruhaansbitch @beqlls @phoebe_bridgers the ticket wasn’t for me as well it was for a friend 😭😭 currently on call w natwest customer service scam team
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Kirsty Lewis-Hull
(@rugbykirsty87) reported
@FatherSJMC I don't recommend NatWest as a bank, they have been a nightmare. I do however having more then one person having online access. We have the administrator, myself as treasurer and the old treasurer (who is involved with the church) it does take some time though. Took me 18 months
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Andy Yu
(@mrandyyu) reported
@NatWest_Help Having difficulty adding Natwest debit card to Apple Pay on Apple Watch. Can successfully add the debit card to iPhone. Can successfully add a different bank's debit card to Apple Watch. Error message "Card Not Added. Contact your card issuer for more information."
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Engin
(@Engint123) reported
@NatWest_Help I have just been told our property is going back on the market on Monday. The property is officially lost because Natwest has taken more than a month to still not setup a standard joint account. Thank you Natwest for nothing. Awful experience,keep away from Natwest!
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propertylisbon.com
(@PropertyLisbon_) reported
@saylor We need new phones to be easily linked to crypto exchanges via Apple Pay and for banks for stop blocking withdrawals then we are set UK banks just block it all thus no normal person will dare bypass them ie NatWest
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Vince
(@V_ince_) reported
@AndyDO_ When I moved to Manchester in 2002 there were two things I missed from London. The first was green space, any green space, Sackville is not a park. The second was cash machines. Having to queue at the NatWest on Portland St of an evening with the Yate's crowd was awful