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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (22%)
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Mobile App (22%)
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Login (22%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website | |
| Edinburgh |
Transactions | |
| Ealing |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@SneakyBear1987) reported
@NatWest_Help I'm getting fed up with getting text messages claiming to be from you. They come up as NatWest. Claiming I've spent such and such and has a code. I'm not a customer of NatWest but using my number.
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SarahJay
(@IamSarahJayJay) reported
Anyone having problems with Natwest?? Waiting money to clear from PayPal (Xoom) into mine from my son. **** all happening.. Isn't normally an issue x
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Hero ☕️
(@hakuoukawaz) reported
@NatWest_Help Hey Natwest. I've set up and Online Banking account but I can't seem to log in. I need my sort code and Account Number to reset it because apparently it was wrong when I tried logging in but I was never given either of them. What should I do?
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge
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Anthony Hibbs
(@HibbsA) reported
@HNEscapesCIC @MartinSLewis Seems the case with many companies due to the now over reliance on automated systems. If no problems it’s fine, but trying to contact anyone is almost impossible. 3 calls, 90 mins to contact DVLA, and gave up after 40 mins waiting for NatWest the other day. 📞 😡
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Moltom
(@Moltom4) reported
@NatWest_Help I haven't heard back from Natwest. I was expecting a phone call but no one has bothered to call me. I will post on line when someone eventually bothers. If no one bothers by Monday I will post everyday until someone does. But what else should a customer expect from Natwest.
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p r a t e e k
(@HedonistSupreme) reported
@TheBarmyArmy Until 2010, you did nothing then? And speaking only 50-over WC (coz it's been around longer), you did nothing for 44 years i.e until 2019? Sit down, mate. We did all of it while you were still doing NatWest (if that).
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Carrooollliiiiine 🇪🇺🇪🇺🇪🇺
(@Faye_Corgasm) reported
@PostOffice Hi, I paid a cheque into my NatWest account via yourselves. The staff member took down the wrong Sort Code. Emailed your customer care team. Any chance we can get a phone number as no answer. Several hundred pounds missing and no way of tracking. Please help!
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Xero
(@Xero) reported
@Mark23359351 Hi Mark. There is a known issue where some NatWest bank feeds are duplicating. Please raise a support case in Xero Central and one of our banking specialists will be able to help you with this. - WS
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out of context ᶜᶦᵗᵃᵗᶦᵒⁿ ⁿᵉᵉᵈᵉᵈ 🤖
(@ooccnb) reported
NatWest reintroduced the mobile service in Cornwall in 2005, after HSBC ended its own version due to costs.
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EMSxMUA
(@emsmua82517) reported
@monzo Is this for real that I have to POST a ****** cheque to pay it into my account? It's 2022 & you claim to be a modern bank but I have to POST it? **** right off, it's going into NatWest & this is why I can never use you for my main banking. Ridiculous.
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ali Maccas #FBPE 🏴🇮🇪🇪🇺
(@maccas_in_wales) reported
@BarclaysBizChat horrendous service from business banking. Wish I'd never moved from Natwest. Repeat emails to "know your customer" and nothing. Just threats of account restrictions. Appalling.
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Alas
(@lushiousminx) reported
So they hav closed out NatWest bank down to replace it with 70 flats .. bang in middle of a very busy high street .. Let's see how that pans out
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Post Office
(@PostOffice) reported
@Faye_Corgasm You'd need to reach out to Natwest, they'll work with our Financial Support Centre to get it corrected as quickly as possible. - Stephen
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Darrell Maclaine 🇺🇦
(@darrellmaclaine) reported
"When they decided on Qatar Should have checked the VAR What a foul, so bizarre" There you go, @Baddiel & @FrankOnTheRadio - I'm giving you seven days or I'm sending Joe Lycett back down to Natwest.
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Carrooollliiiiine 🇪🇺🇪🇺🇪🇺
(@Faye_Corgasm) reported
@PostOffice Thank you Stephen, the problem is, that the staff member entered a sort code for Santander (who I have never banked with). Do you suggest I contact Santander, NatWest or the issuer of the cheque (HMRC)?
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North Taiwan Archaeology
(@TaiwanAbroad) reported
Lengthy exchange with Natwest Help boils down to local law in country of residence (China it appears, as Taiwan is termed 'Province of China' in Natwest printed letters) being the reason for closing accounts of UK residents in Taiwan. Disappointed @NatWestGroup @NatWestBusiness
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Darren Mitchell
(@Britcoach1) reported
@NatWest_Help Well you are correct, it is still a nightmare, other than the 11 different people I have messaged with in DMs I have yet to hear anything from NatWest customer service and it is now November 19th. Unacceptable
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Cheryl McNay
(@cherylmcnay1) reported
@nsandihelp Hi- I paid an amount from NS and I direct savings into my Natwest account on the 16th November and it was supposed to be next day (today) The money is not showing in the NatWest account and is missing- please help.
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Zimmie Hippie
(@zimmiehippie) reported
@RobHarries9 @TaineMcLean In fairness, mention any bank. Anywhere. I recall being in my local branch of NatWest in Birmingham, UK, in 2006 and some guy ranting about exactly the same kind of shoddy service we complain about now in SA.
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Sharnie ✭
(@Grittiyjk) reported
Honestly, if NatWest **** my bank account about any more I'm gonna ask them if they could atleast take me out to dinner before ******* me over again? 3 times in 4 weeks I've not been able to use my account. All good giving me compensation...BUT I STILL CAN'T USE MY ACCOUNT 🤬
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Peter Fowler
(@PeterGRFowler) reported
1/2 @NatwestBusiness really are the pits. They sent me several letters saying they were going to end the safe custody service and we (the village hall committee) needed to reclaim our documents held by Natwest. Two of us had to troop into Yeovil to collect the documents.
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David from WWELeaks.org
(@WWELeaksDotOrg) reported
@clotimms @feelinglistless @NatWest_Help Hi Chloe, was this issue resolved? I have just had the same thing happen to me & Audible told me it’s an error on NatWest’s part.
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lucy
(@tsythemaa) reported
@gellman_rebecca being able (or willing) to have kids doesn’t affect your employer. someone being alive because they finally had access to the healthcare they need and deserve does affect the employer. good on natwest for supporting trans people and not believing all the bs accounts like that say
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Victoria Sutton
(@MsVSutton) reported
@NatWest_Help You have restricted access to my clients business banking accounts, due to an admin error your end. We have been trying for over a week to have the restriction lifted but no-one at Natwest seems bothered!
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ruby cooper🌺🌺🌺 UK
(@rubycooper007) reported
@ImanZayna @kwilliam111 @UkWhistle My current position is my MP has written to Commissioner Mark Rowley to ask him to look into why 60 metropolitan police officers refused to help me after I was stalked and framed by natwest who used their corporate might to try and silence me
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge
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Custard Pie
(@PC75UK) reported
@LloydsBank I read it but a bit unclear. Can 14 year olds apply online only? Online is ok actually. NatWest wanted me to do via our online banking which was a problem. Thanks
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Richard John Holden RA (Lord Birkenhead)
(@trafalgarartuk) reported
@NatWestGroup @NatWestBusiness @Telegraph Utter nonsense. The reality is, Natwest cannot be trusted. Step down Ceo#AlisonRose
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AJ
(@adamtry) reported
@NatWest_Help @NatWest worst experience paying in 3 bank notes into my account. Your Westfield Startford branch has 4 outdated machines that r junk. Not 1 could process 3 notes without spitting them out! assistant told me to go to the post office. What kind of service is that?