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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (26%)
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Transactions (20%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Southwark and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login | |
| Great Malvern |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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DarrylWhitworth
(@DarrylWhitwort2) reported
@QuestionerMoney 2/2. Most of the UK’s mini-budget is for gas which is estimated by NatWest to be about half the amount the government has allotted & may in fact be costless come December. So liquidity is the problem. That is odd because both UK & USA have really low unemployment levels.
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Steve esq
(@stevephillips68) reported
@NatWest_Help Anybody there? Anyone? Another example of the **** show that is customer service at Natwest.
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Camrobear
(@Ro8Williams) reported
I was also advised I am unable to make a complaint which is ridiculous meaning I have had to resort to Twitter .... Please see screenshots below from @amazon customer service and also NatWest....
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tam
(@tamjpeg) reported
Hi @NatWest_Help @natwest I just rang up to assist my mother in reporting a fraud case and Konstantin the customer service representative at 9:30 couldn’t explain why we got cut off before and now unable to be connected with the department
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Steve Barnes
(@SteveBarnes51) reported
@trafalgarartuk As a customer of NatWest who have had their accounts frozen for no reason. With no communication from NatWest I fully endorse your comments. Don't touch them with a bargepole and close your account while you still can.
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Sarah Hill
(@HarboroughEast) reported
@leicslive NatWest did something similar to my husband many years ago. Human error and they send a notice to all DD holders via BACS that you are dead. Total incompetence. We stopped banking there!
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SuperForecaster2020
(@forecaster2020) reported
Anyone else noticed that the lenders clamouring for customer cash with account switching bribes of up to GBP200 - NatWest, Santander and Nationwide - are the ones that have run the most woke advertising campaigns in recent years? #GoWokeGoBroke
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Shane Pearce 📻
(@ShanePearce) reported
Why do banks take issue with independent adult content creators? I have friends who do very well from Only Fans etc however I’ve seen instances recently of NatWest and Starling ending their banking relationship without providing a valid reason, and stopping these people earning
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Steve esq
(@stevephillips68) reported
@NatWest_Help I'm putting into the public domain the voice recordings of phone calls I have had with NatWest over the last few days. The customer service is shocking
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Mikardo88
(@TheProspectsGym) reported
@faisalislam September 15th: NatWest 5 year fix 60% LTV cheapest mortgage rate 3.59% October 10th: NatWest 5 year fix 60% LTV mortgage cheapest mortgage rate 5.24%. Energy crisis, now mortgage time bomb. Not much to feel cheery about these days!
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JoanneEF
(@joanne_e_f) reported
I know Cora, the NatWest AI bot is trying to help me but I just want to talk to an actual human being Mark my words, the robots will take over and it won't end well whatever Asimov and his laws strive for
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Janet L Ellis🇬🇧🥂⚽️⭐⭐
(@kazbahellis) reported
So after being reassured earlier in the year, our local busy branch of the Natwest had no intentions of closing have just issued a statement saying they are closing in February 2023. I do use online banking and I use my card but I also won't be bowing down to a cashless society.
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Jim
(@jamsey55) reported
@BBCNews NatWest we have a problem
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Франциск Ксав'єр Савербий Томас
(@FrankyBabes) reported
NatWest customer support asking me a cheery sequence of yes/no questions, only to find that the logic gate leads absolutely nowhere. Last I heard was a chipper "Okay!" before two minutes of silence
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lisa
(@dacheng96948902) reported
NatWest chair says best way to help poorest is through benefits . Across-the-board tax cut would be blunt, very costly and give wealthy a boost, warns Howard Davies,
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Mikardo88
(@TheProspectsGym) reported
@truemagic68 September 15th: NatWest 5 year fix 60% LTV cheapest mortgage rate 3.59% October 10th: NatWest 5 year fix 60% LTV mortgage cheapest mortgage rate 5.24%. Energy crisis, now mortgage time bomb. Not much to feel cheery about these days!
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46
(@statmilton) reported
**** you natwest because ofd you i missed out on the +44 jumper
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Kyria
(@Km95987204) reported
Have lost so much money and can't proceed with my visa without this letter. After over 20 years with Natwest I'm absolutely devastated. Please help.
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Joe Easton
(@marketsjoe) reported
Over past month: Barclays is down 24%, NatWest -21%, Lloyds and HSBC -17%
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fallen angel
(@fallenangel1969) reported
18 months ago my bank closed its branch down . Today I get a letter telling me it's closed down . No **** Sherlock I know the week after it closed as I tried to go in #natwest
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Christopher Pugh
(@c_h_pugh) reported
@NatWest_Help I have not used my NatWest debit card on the internet before. I want to pay £10 every month for my broadband. I have registered a mobile phone number and email with you. Am I likely to have any problems paying over the internet? Thank you.
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Helen Clo
(@clo_helen) reported
@NatWest_Help when your having issues and depend on your bank, follow their instructions and then get told can’t help and phone hung up for the 3rd time today. Sort it out Natwest #badcustomerservice #badbanking
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🎈🎈🎈
(@Irmenberga) reported
@artymother natwest turned me down for an account when i was a young woman cos my business wasnt important enough to them. my parents even complained.ive never forgiven them. not really connected. im just saying.20 years ago they wouldnt even do business with a young single woman so whatever
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge
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Raindog Samuel
(@RaindogSamuel) reported
@RealCandaceO Most people don't realize that a bank has the right to fire client are under no obligation givr a reason or to offer a service. The other disturbing trend is that big banks have gobbled up a lot of the smaller institutions. Remember Fleet? NatWest? This is the ultimate control.
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Fahad Aziz Akhtar
(@Iamfahadaziz) reported
@Husnain42653401 @letsgoobabyyy @ESPNcricinfo He Averaged 40+ With Strike Of 140+ In Natwest T20 Blast And Thing About Shan Is He Is Really Hard Working, He Was Dropped, Went To Sa And Worked With Garry Kirsten And He Hasn't Looked Back Since Then, I Dont Hate Any Of Our Players, Love All Of Em.
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Only the Tony
(@Acripedes) reported
@HeadingtonNews I'm a NatWest customer and I haven't been into the Headington branch (or any other) since 2019.
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better taste and texture than shop bought tempeh
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@bodaecia
(@bodaecia) reported
@ANNETTE22398150 I found this out when paying for roadside rescue through my NatWest current account and needed assistance. Green flag and no they couldn't help as my car too old. Not in the small print either.