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NatWest

NatWest down? Current status and problems

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 30% Login (30%)
  • 28% Website (28%)
  • 21% Transactions (21%)
  • 15% Mobile App (15%)
  • 4% Transfer (4%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, and Hackney.

CityProblem TypeReport Time
Burry Port Website 1 day ago
Westminster Abbey Website 3 days ago
Chard Mobile App 5 days ago
Chard Mobile App 5 days ago
Reading Login 5 days ago
Bromley Login 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SiobhanMcIntyre
    Siobhan McIntyre (@SiobhanMcIntyre) reported

    @NatWest_Help @BarclaysUK help!! I’ve lost my Barclays Bank card and I’m Sri Lanka and now my NatWest in Thailand; please help as I have no access to cash now 🥺

  • MJenkins88
    Michael Jenkins (@MJenkins88) reported

    Think "Sign in with Google" but "Sign in with NatWest". This is similar to what some US banks tried to do with their Authentify service last year which allows other companies to utilise the trust consumers have and the checks that banks carry out.

  • 9codeconsults
    9Code Consultancy (@9codeconsults) reported

    @ohmydoshUK 2/2 Revolut or Monzo banks, so I gave them a Natwest account, apparently cashout takes 2-3 working days. This was the 3rd, it is now the 11th with zero pending payments into my bank

  • louisesmith510
    Smithy (@louisesmith510) reported

    Home insurance with @natwest is an absolute disgrace. £450 excess & they can't send anyone out to dry out and assess a bathroom for 2 weeks and then potentially another 4 weeks after that before any works can begin. Utterly useless and no help when you need them #natwestinsurance

  • AlanShe39803412
    Alan Shepherd (@AlanShe39803412) reported

    @NatWest_Help Today my 18year old daughter tried completing her child trust fund to be released. The site kept saying errors. got to the point where to transfer the money and system said unable to VERIFY her NATWEST bank account- HOW CAN IT NOT RECOGNISE its own account????

  • NatalieLee17
    Natalie Lee (@NatalieLee17) reported

    @NatWest_Help @dhale85 Did anybody get a solution to this NatWest problem?

  • EasyNow_
    Chris Haywood (@EasyNow_) reported

    That NatWest chat bot Cora is a ******* piece of dogshit and I don't get why you can't just put me through to a ******* human first ******* time of asking. AI is ******* useless when it comes to customer service and yet we still insist on using them. **** off you ******* *****

  • rbtii
    Brent Truell (@rbtii) reported

    @betangel The only thing I am still using it for daily is making sure I land at the right website when I already know where i'm going. They are my default search engine so I still have the habit of typing in 'natwest' and click rather than risk a typo when browsing directly to a URL.

  • Harry_W25
    Harry🌹 (@Harry_W25) reported

    @makingafire The NatWest advert that features it has quite literally broken me

  • jimirvinuk
    Jim Irvin (@jimirvinuk) reported

    NatWest's ring back service just rang back and put me on hold!

  • AAHJR
    Alexandra Maddocks (@AAHJR) reported

    @NatWest_Help nearly 3 weeks now I have been trying to register a POA. Your smart forms don’t work. It’s impossible to speak to anyone and the webchat is useless. My local branch has closed down. This is shameful service NatWest. A great lesson to never bank with you.

  • Divadellarte
    ティ (@Divadellarte) reported

    @NatWest_Help I am trying to apply for a new product, but the system is saying "We have noticed you are an existing customer". To my knowledge, I haven't had a NatWest account for years. 1/2

  • 9codeconsults
    9Code Consultancy (@9codeconsults) reported

    @ohmydoshUK 2/2 being able to cash out to Revolut accounts, gave them a Natwest account and they stated they had paid it out. This was over 11 days ago, I open a ticket and they stated 'BACs Transfers can take 2-3 working days' have they done the math on that? @ohmydoshUK sort it out.

  • ArtlineEurope
    Artline & Shachihata Europe (@ArtlineEurope) reported

    Trading for 100 years in 2025. We have been a customer for approximately 20 years, always maintained a healthy bank balance & maintained what we assumed was a good working relationship. It's beyond comprehension there appears to be no individual who can make a decision. #natwest

  • SimonMiddlemiss
    Simon Middlemiss (he/him) (@SimonMiddlemiss) reported

    @NatWest_Help signing up for NatWest Premier Black app. Paste is disabled on the 'confirm password' box so I can't use a PW manager with long random PWs. I have to use shorter, less secure ones I need to remember. It's also an accessibility issue. #dontfuckwithpaste

  • kkhlver
    soobin fabulous leader (@kkhlver) reported

    help i deleted my natwest pin

  • writerlex
    Lex Coulton (@writerlex) reported

    @Barclaycard hallo - my husband paid off his Barclaycard balance on 27/3 but the balance does not reflect. The payment left his Natwest account on the same day, but we can't get through to your phone line as it keeps dropping the call. Help!

  • Tish_Tasticxx
    ✨✨ (@Tish_Tasticxx) reported

    NatWest can **** off for all I care ******* ****, useless bank!

  • ChadwickCheri
    Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

  • fairylulabelle
    Mads DeeBee (Lady Marilyn) (@fairylulabelle) reported

    Is it a coincidence that along with branches closing, bank telephone customer service are becoming more unhelpful? Yes, you #NatWest. Condescending and unwilling to help.

  • KhurshidTawheed
    Tawheed Khurshid (@KhurshidTawheed) reported

    @NatWest_Help @NatWestGroup It has come to our attention that NatWest has once again obstructed access to the account belonging to my sister. Regrettably, this is not the first time this has occurred, as our accounts were previously blocked for no apparent reason. (1/2)

  • JamesWh47338550
    James Wharton (@JamesWh47338550) reported

    @veetmaya @lucylocket1700 @LadyPowys Nationwide, Natwest was where the original problem was at.

  • DidntsayT
    DidntsayThat 🇺🇦 🇵🇸 (@DidntsayT) reported

    @BTC_Archive NatWest blocked binance but not Coinbase (so could just send to Coinbase and transfer to binance). Halifax doesn’t block any so far 🤞

  • Toni0307
    Toni Moore (@Toni0307) reported

    Hi I belong to the NatWest premier black and I am disgusted with the service trying to get through to someone and being hung up on, then having to wait another half hour till I get through to someone else, after having a meeting with our manager 6 weeks ago +not hearing anything

  • MarkBurgess10
    Mark Burgess (@MarkBurgess10) reported

    @NatWest_Help I'm waiting for a refund on my account in interst charges, it will be two weeks this coming Tuesday that you sanctioned it but no-one at natwest can tell me why it's not hot my account yet when I've been told it should be 3 working days.....sick of this now!

  • DelkCrypto
    CryptoDelk (@DelkCrypto) reported

    @BTC_Archive @Barclays closed my bank account and gave me no reason. It was definitely for crypto, been with them for over 10 years and they still closed it. Had no problems with NatWest though moved over it’s a much better bank, although they have a 1k cap per day.

  • SteveRose120387
    Steve Rose (@SteveRose120387) reported

    Question, has anyone managed to get served on the front desk at redhill #natwest ? I was there for 35mins with staff walking past me and say someone will be with me soon!! Terrible service #natwest

  • nickcol12171472
    n c (@nickcol12171472) reported

    @BTC_Archive It’s a disgrace, NatWest limit to £1000 for crypto, may as well just issue their own CBDC. Haven’t heard of accounts being closed, maybe accounts with large sums coming in and out, my fiat only ever goes out !!

  • FrecklesFieldo
    Emma T 💙💛 🏳️‍⚧️🏳️‍🌈Ally (@FrecklesFieldo) reported

    @CooperativeBank Think you had enough time for maintenance during the 3 days it was down. Would you recommend I switch to Barclays or Natwest?

  • ZackDean7
    Zack Dean (@ZackDean7) reported

    @NatWest_Help Hello there. I've finished an application to switch my current account to Natwest. Today i received an email saying i have mail in my mailbox and that i can access it via the app or online. I can't login to the service since i don't have a customer number etc.