NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 02/18/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (21%)

    Mobile App (21%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester and Southminster.

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City Problem Type Report Time
United KingdomBarlestone Transactions
United KingdomTruro Login
United KingdomSwansea Mobile App
United KingdomCity of London Mobile App
United KingdomBrentwood Website
United KingdomBasildon Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • caitlynmwa__ CA (@caitlynmwa__) reported

    has anyone else got the new NatWest Mastercard debit card and have loads of issues?

  • GundenBarlas 长沙包养广州包养深圳包养成都包养杭州包养包养上海南京包养重庆包养北京包养武汉包养泉州包养福州包养学生 (@GundenBarlas) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • filippocesari 纽约外围/伦敦外围/巴黎外围/悉尼外围/曼谷外围/湾区外围/香港外围/澳门外围/费城外围/迪拜外围 (@filippocesari) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • A20065064 Ana (@A20065064) reported

    @UlsterBank_Help Ulster Bank, two weeks talking with me, they understood my problem with required documentation impossible to get, talk with Natwest and decided to give up, leaving me alone and providing no help. I open a saving account in Ulster bank, I want my money back.

  • WhitneyJBennet 成都包养长沙包养宁波包养珠海包养佛山包养广州包养杭州包养苏州包养南京包养深圳包养上海包养北京包养学生 (@WhitneyJBennet) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • Beautyon_ Beautyon (@Beautyon_) reported

    Knowing all of this, why would anyone trust NatWest as a means or service for storing their saved earnings, winnings or Pension? They offer no advantage whatsoever, and actively treat customers with hostility and contempt; why does anyone put up with them when Bitcoin exists?

  • JonLT02 Jon Lewis (@JonLT02) reported

    @TheSun @DailyMirror @monzo - Story needed to make people aware of Monzo’s policy regarding closing accounts. 5000 people reported this issue happening with Natwest (unfair closure of account) - I am more than happy to go into more detail.

  • magmamatiger 🏳️‍⚧️ CF - Catalisa Furniston 🏳️‍⚧️ (@magmamatiger) reported

    @estradiolnihil So i guess u tick [M] in the hateful box, wear a fascinator to the interview, and say "Natwest has a real reputation for being **** but this interview seems very professional" to start things off

  • A20065064 Ana (@A20065064) reported

    @UlsterBank_Help @CCPCIreland Ulster Bank, two weeks talking with me, they understood my problem with required documentation impossible to get, talk with Natwest and decided to give up, leaving me alone and providing no help. I open a saving account in Ulster bank, I want my money back.

  • SuperCatFace The Great Catsby (@SuperCatFace) reported

    @NatWest_Help just noticed a suspect transaction on my account, tried to get help via the app. It's not helpful at all. The sort code on the transaction claims to be from natwest?

  • A20065064 Ana (@A20065064) reported

    @UlsterBank_Help Ulster Bank, two weeks talking with me, they understood my problem with required documentation impossible to get, talk with Natwest and decided to give up, leaving me alone and providing no help. I open a saving account in Ulster bank, I want my money back.

  • ChillaxBcn 🏳‍🌈 Frank 🇪🇺 🇺🇦 (@ChillaxBcn) reported

    @RosalindNewsham I've been a NatWest customer since September 1991. Nearly thirty-one years now. Last year - 30th Anniversary - I expected at least a little thank you note from them. Nothing. Disappointing.

  • najemQ01 Qays H Najm (@najemQ01) reported

    @NatWest_Help I’ve been with NatWest since 2013,My account suddenly disappeared and unavailable,With all my saving and salary with Morgtage.week now and no response or help from NatWest or complains or even branches.All I heard is(sorry we can’t help,your account is unavailable,we can’t see it

  • najemQ01 Qays H Najm (@najemQ01) reported

    Need help pls # my account disappeared and unavailable for week now. Tried all means None give me explanations, all@my money gone. NatWest worst bank ever

  • A20065064 Ana (@A20065064) reported

    @UlsterBank_Help Ulster Bank, two weeks talking with me, they understood my problem with required documentation impossible to get, talk with Natwest and decided to give up, leaving me alone and providing no help. I open a saving account in Ulster bank, I want my money back.

  • KELVINNODEN KELVIN NODEN 🌿🌱🍀🌳 (@KELVINNODEN) reported

    @NatWest_Help I tried to deposit onto my Ladbrokes account it was declined I tried to change my card on Ebay went through all the Ebay and Natwest registry rigmarole to be told they couldn't confirm it and to use another card, its been activated because I've used it at service tills.

  • stuartwidnes Stuart Scarisbrick 🇪🇺 #GTTO Rejoin (@stuartwidnes) reported

    @YesterdaysBrit1 My father banked with Westminster bank because there was one near his office. When I needed a bank as a student it had become Natwest so I took out an account with them. Still a customer through inertia.

  • PDrillin Pabs 🇹🇼 (@PDrillin) reported

    @KalsElaine I'm with Natwest, anyone questions what my withdrawal is for will be getting a big "**** off".

  • Sas_685 SA (@Sas_685) reported

    Hello @NatWest_Help I only have a mortgage with NatWest. Can I log in via the app?

  • SupportPDC #SupportWorldDarts #BullyInSpace (@SupportPDC) reported

    @Michael96303310 No i remember my NatWest piggy bank tho. Hammer straight thru it when I needed my pound coins for garbage pail kids

  • LeahE653 Leah 💕 (@LeahE653) reported

    @RolnikGaming2 They have no intention. Check Facebook: NatWest closed down my account

  • 67Joolz Joolz67 (@67Joolz) reported

    @KalsElaine My husband had a row in the NatWest a few weeks ago. To cut a long story short, they said they would have to put down that he 'declined' to tell them what he wanted the the money for. He told them to put what they want. None of their damned business.

  • paul_walker7 paul walker (@paul_walker7) reported

    @davidkurten I have a NatWest credit card I have had for years at 11% they told me it will go down from £5000 to £1000 then few months later they sent me a letter to say my card is frozen and will cancelled soon as my balance is cleared.

  • A20065064 Ana (@A20065064) reported

    @UlsterBank_Help Two weeks talking with ulterBank, for once I felt they understood my problem with the documents required by Natwest, and yesterday they just decide to leave me alone dealing with natwest. I opened a saving account with you, and now my money has nothing to do with ulster bank.

  • robastral Rob Holland (@robastral) reported

    @MoneySavingExp Help. @NatWest have declined my application to port my existing mortgage due to a “credit score issue” I am 2 years into a fixed 5 year deal at 1.6%. Credit score is clean 896 / 1000. Forcing me to take a new mortgage at higher rate and pay £4.5k exit fees!

  • DannyScott1878 Danny Scott (@DannyScott1878) reported

    @Truthseeker1031 @LynnPag13705581 @KalsElaine Natwest already do block certain transactions, anything they don’t like for instance crypto exchanges and the likes

  • LeahE653 Leah 💕 (@LeahE653) reported

    @davidkurten What bank are you with? NatWest is closing everybody’s. Just closed mine too no access to my money no reason no prior warning nothing.

  • LeahE653 Leah 💕 (@LeahE653) reported

    @67hursty @NatWest_Help Sweetie please please don’t put any money with these. They are stealing it look at Facebook: NatWest closed down my account. More than happy to send you the evidence of mine. DO NOT GO WITH THIS VILE BANK !!!

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • HeXharrison HexHarrison (@HeXharrison) reported

    @enadorange I had the same issue. Natwest bank here in the U.K Told me the sight is blocked for any of there card holders. I’m gonna try and more crypto friendly bank tomorrow. Uk credit cards are a no go. Debt cards maybe