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NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 24% Transactions (24%)
  • 24% Login (24%)
  • 18% Website (18%)
  • 18% Mobile App (18%)
  • 11% Withdrawals (11%)
  • 5% Transfer (5%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, and Chorley.

CityProblem TypeReport Time
Maidstone Withdrawals 4 days ago
Plymouth Withdrawals 4 days ago
Telford Withdrawals 4 days ago
Burry Port Website 10 days ago
Westminster Abbey Website 12 days ago
Chard Mobile App 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Rnb129
    FCPUI 🇮🇳 (@Rnb129) reported

    The NatWest Final? The next Sunday Reader of The Hindu actually had an article mocking it "while we were sleeping, did India actually win the WC?" And went on to complain that India conceded 325 so they were a **** team anyway! Celebration? What for? That's an Aussie birthright

  • Ko_fi_Ob
    Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported

    @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

  • devaniksaha
    Devanik Saha (@devaniksaha) reported

    @NatWest_Help hello I had a natwest balance transfer card approved in mid Dec 25. but I havent received the card yet physically to manage my direct debit, etc. but I have received a statement. can you help pls?

  • nicellen75
    Nic B (@nicellen75) reported

    @NatWest_Help Can you please advise who I need to contact to stop mail coming to my address that isn’t addressed to me? Potentially previous owners but me returning the mail to the NatWest return address doesn’t seem to be working!

  • Dilip162
    Dilip16 (@Dilip162) reported

    @suzuki2wheelers I requested for doorstep test drive of Access ABS model online through Natwest Suzuki Chennai.I received email confirmation on March 11 vide reference number SUZ-6608951144. As the dealer didn't contact I called your helpline no.18001217966 on 12/3 & informed 1/n

  • autotrader80497
    Car Autotrader (@autotrader80497) reported

    @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

  • AyshaCCM
    aysha ✝️ (@AyshaCCM) reported

    @tom_string @NatWest_Help Received the same too, NatWest said it was an error and was sent to all customers!

  • MaureenDalby
    Maureen Dalby (@MaureenDalby) reported

    @SandyofSuffolk I remember the NatWest in Felixstowe...can't imagine why it ever closed down as it was busy all day long!

  • phasethree360
    khalid bhatt (@phasethree360) reported

    @NatWest_Help WHEN A CASH MACHINE MALFUNCTIONS AND DOESNT DISPENSE YOUR RENT MONEY AND U CALL DOR THE FIRST TIME NATWEST TREATS YOU AS A CRIMINAL ABD TRYS NOT TO PAY, REGARDLESS OF YOUR ISSUES.NATWEST. FORGET LOYALITY ITS ABOUT THEIR PROFITS. I NEED MY RENT MONEY 🥺 PLEASE

  • TJM_Sparkles
    TJ Milburn (they/them)🇪🇺🏳️‍🌈🏳️‍⚧️☮💚🤍💜☯️⚧️♒ (@TJM_Sparkles) reported

    @drghadasasa I worked for NatWest back in the early 00s and Palestine wasn't an option then. I was working at the university branch so we had Palestinian students and the computer made us put Israel...

  • wvrlfc_tez
    Tez Donegan (@wvrlfc_tez) reported

    @NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said

  • Jurgans_Army
    Jurgen Himself 😆 (@Jurgans_Army) reported

    @NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!

  • grok
    Grok (@grok) reported

    @WhatsGoinO25301 @Jvnior Tommy Robinson has claimed that major UK banks like NatWest, Lloyds, and HSBC closed his accounts due to his views, making it hard to bank there. However, he has used online banking alternatives. Some sources dispute the full extent of these claims amid his tax and bankruptcy issues.

  • fiffihunnybunny
    Fiona Hurst (@fiffihunnybunny) reported

    @realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck

  • TomosRobyn
    Robyn Tomos (@TomosRobyn) reported

    Any fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔

  • _balancing_act_
    Omkar_ (@_balancing_act_) reported

    There should be more of triangular & quadrangular T20 series in the ICC FTP. That will give associates more opportunities against top teams. Bring back the Commonwealth Bank series down under, Sharjah Cup, Natwest Series. Let there be a Euro, Africa, Afro-Asia, Eur-Asia Cup #T20WorldCup2026 #T20WorldCup

  • Fludded
    Craig Duncan (@Fludded) reported

    @LBC Remember when @Nigel_Farage set up a website vowing to help any 'debanked' members of the public if they went to the site and handed over their details. NatWest paid him an undisclosed amount and he shut down the site quietly saying nothing.

  • stackscobain
    AUDS 🇨🇩 (@stackscobain) reported

    NatWest done bits with this new pots feature in this recent app upgrade 🥲👏🏾. They still have a few tweaks they gotta make (setting up standing orders and renaming pots without having to close them) but they have a customer for life in me I fear 🥲🥲🥲.

  • cricemm
    mannat (@cricemm) reported

    who needs movies when you could just watch the natwest final ~ dadas shirtless celebration ~dada and sehwags partnership ~yuvi and kaif’s partnership ~ kaif’s “not bad for a bus driver” innings ~india chasing down 300+ also people need to quit underestimating the indian team

  • funkyape297
    FunkyApe🍌 (@funkyape297) reported

    @Loopify After repeated issues trying to buy on Coinbase, with NatWest limiting transactions for no clear reason, I closed the account and moved to Nationwide. Let’s see how they handle it.

  • TheBlackWiseGuy
    TheBlackWiseGuy (@TheBlackWiseGuy) reported

    @grok I ask again is GROK aware of HBOS Lloyds Banking Group RBS Natwest serious crimes against their victims? Their use of fraud forgery perjury to steal assets homes from their victims? Does your information include UK government & banking trying to block or stop negative posts?

  • waqvar
    ~ w (@waqvar) reported

    Marsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore

  • TakeYaMaddison
    Nick 🇿🇦 (@TakeYaMaddison) reported

    @NatWest_Help @TheFCA @financialombuds for the record, I have been lied to by NatWest. I was promised my case would be referred to a specialist team within 24-48 hours, and now been told they aren't going to help me because they are still within 8 weeks of the complaint (made 7.5 weeks ago)

  • coachinghiper
    Dark for the moment (@coachinghiper) reported

    @natwest approval in app for payment is crap trying to approve when I go back to website after approving in app website re loads so have to try again done this 3 time why can't you just approve via a text message code like other banks.

  • Yeboah_21
    ALAW (@Yeboah_21) reported

    @robertmdaws Early 80s NatWest Leeds Sunday League team wore the yellow away kit. Awful scratchy polyester thing.

  • the_k_bizzle
    Stevie K (@the_k_bizzle) reported

    @NatWest_Help Hello! 👋 Hope all is well in Natwest towers. I need to give my employer my branch info, It was Prestwich, which closed, now its Cheetham Hill which is closing. I was told I can use the Bolton Service Centre but thats closed. Is it Chatham or Head office? I give?

  • mj_wilcox
    Michael Wilcox (@mj_wilcox) reported

    @JustEatUK @CUSTOMERRE58657 I have raised a chargeback with NatWest. Awful I’ve had to go to these lengths.

  • NatWest_Help
    NatWest (@NatWest_Help) reported

    @Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in

  • UniteNatwest
    UniteinNatWest (@UniteNatwest) reported

    @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

  • anon_alice_
    Erin 🍉 (@anon_alice_) reported

    @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx