NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (33%)
• Mobile App (33%)
• Transactions (11%)
• Login (11%)
• Transfer (11%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, Milton Keynes, and Manchester.

City	Problem Type	Report Time
Plymouth	Mobile App	17 days ago
Buckingham	Login	17 days ago
Milton Keynes	Transfer	1 month ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 5 minutes ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell

• 
  Proper Memes 〓〓 (@Proper_Memes) reported 5 minutes ago

  @Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.

• 
  Callum (@rapiddescentsco) reported 6 minutes ago

  @isabelrosesss This is the NatWest/old RBS digital banking login. It is designed to use multiple authentication methods but they've just stuck with partial date of birth id/partial passcode for the last 18 years or so! It could use the EMV card reader, but that'd just confuse customers.

• 
  cj (@cjhmode) reported 6 minutes ago

  @AlvinMutyaba @augusteprompt Every bank lets you on and off ramp but for on ramp it’s limited as I say above. Some banks may be friendlier than others and allow slightly higher limits or open a discussion with you based on your personal circumstances (for example, Barclays will, NatWest won’t). I was able to off ramp with no limits and use the proceeds to buy my house, after strict due diligence around source of funds of course. Hence I no longer own or trade any crypto in this difficult market and with this unfriendly regime personally. Regarding leverage trading, I’m not sure. I imagine you could use Hyperliquid with a VPN, not sure if that will become impossible when the new restrictions land. Personally I’ve never traded leverage, that’s too much of a casino for me. I only ever traded spot. And obviously there’s lots of avenues for that. Hence I think it’s an exaggeration to say it’s dead here, but it will certainly become hard to justify once CGT is upped (circling back to my original point).

• 
  Maurice Andrews (@maurice_an63983) reported 10 minutes ago

  @Neccccy No because he at the moment doesn't support HBOS Lloyds Banking Group Barclays RBS Natwest Unicredit Private Equity Vulture Funds serious criminal activities fraud forgery perjury false declaration to courts

• 
  Naveen | AI • Dharma • Truth (@anaveentalks) reported 14 minutes ago

  @AndrewAndru2012 @VerdeSelvans the phone is still usable while it’s indexing, but expect it to feel a bit slower, warmer, and with higher battery drain for the first few days (sometimes up to a week depending on how much data you have especially photos and messages). It runs in the background.On UK banking apps: so far most people are reporting that Monzo, Barclays, Starling, NatWest, Santander etc. are working fine on iOS 27 beta.Rollback is possible but annoying you’ll need to restore via a computer in recovery mode, and you’ll lose data unless you have a backup from before you installed the beta. Beta backups don’t always restore cleanly to older versions.

• 
  Lyn Hamilton (@LynHami27606202) reported 15 minutes ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

• 
  Gillian richardson (@gipsygillo) reported 19 minutes ago

  @NatWest_Help finding it incredibly difficult to access previous sainsbury’s savings account that transferred to natwest 😢😢😢😢

• 
  daz (@MetamateDaz) reported 19 minutes ago

  Andrew Tate explains how they hit one button and erased his ENTIRE life just because he was put on a terror list "Went to click Twitter. Twitter signed out. Clicked WhatsApp. Your WhatsApp's been deleted. Clicked Instagram. Of course, signed out. Clicked Gmail. Signed out. They pressed a button, Jack, and wiped every single thing from my phone. The Apple ID itself, so I couldn't download apps, and every single application was logged out. Uber, Airbnb, Skype, any app on my phone, all of them were gone. Coinbase? Everything. Every single app. All of my bank accounts.Coinbase. I had a NatWest and a HSBC bank in England. They seized all that money. Talk about that soon. Everything was frozen. Everything was gone. My entire phone just became a brick. And I called a friend of mine from my girlfriend's phone. I said, how ******** can they do this? And he said, they put you on a terror watch list. They can only do that if you're on a terror watch list."

• 
  Srijan (@ImSrijanG) reported 21 minutes ago

  @prasannalara algorithm podunga sir. Any chance of India chasing this down? Giving Natwest Final 2002 vibes

• 
  MIke (@MrMikeCS) reported 23 minutes ago

  @donmcgowan Complete crap. Alison Rose, CEO of Coutts, dmitted to a "serious error of judgement" in discussing Farage's accounts publically. Rose resigned as CEO of NatWest Group with immediate effect after that.

• 
  NoOrdinaryFamily (@BooksFromNOF) reported 27 minutes ago

  Don't you just love it when your @NatWest account gets locked for a second time in a week and you can't access your money? The second I get back to the UK, that account is getting binned. ******* useless.

• 
  Lady Nikki Tees of Lochaber (@1950sLibrarian) reported 28 minutes ago

  @johntierney73 @NnatMmac @NatWest Natwest refused 2 payment on my account when my card was cloned. They knew I didn’t spend nearly a grand on Amazon or eBay usually. They then cancelled my card, issued a new one, and gave me a temporary overdraft to cover my standing orders & direct debits etc. Good service

• 
  Mohammed Azhar (@mdazhar1989) reported 29 minutes ago

  @suzuki2wheelers Hi, Our Access 125 had been given for service to Natwest Suzuki on Jun 4, and vehicle hasn't been returned back yet. The head of service is giving invalid reasons and keeps on delaying. Request to take immediate steps

• 
  Linda Pennock🙂 (@LindaPennock1) reported 34 minutes ago

  @bsd_junkie @DamianLow3 She stepped down after admitting she was the source who discussed Farage’s relationship with Coutts with a BBC journalist. NatWest said the disclosure of confidential customer information was unacceptable.

• 
  AFRICA IS HOME GLOBAL (@AfricaisHOME2) reported 35 minutes ago

  Chancellor John Healey has declined to rule out a higher tax on banks in his first budget under Prime Minister Andy Burnham, due on October 28. In letters to cabinet ministers this week, Healey said there was no new money available for spending commitments and that all announcements must be funded from within existing budgets, while also warning that Britain’s rising welfare bill must be controlled. He did not explicitly target banks, but the Treasury is under pressure after the TUC called for higher levies on the sector to help fund energy bill relief, and after a year of strong profits. Barclays reported half year profits up 17 percent to 6.1 billion pounds, Lloyds up 23 percent to 4.3 billion pounds and NatWest also up 20 percent to 4.3 billion pounds, figures that make lenders an obvious target for a cash strapped chancellor looking to meet fiscal rules. The debate comes as Burnham settles into Downing Street and sticks to the borrowing rules inherited from Rachel Reeves, requiring day to day spending to be matched by revenue within three years. Healey and Burnham have written that each department has a responsibility to manage within its budget and help bring inflation down. Burnham himself has said he may need to ask people to pay a little more, and has refused to rule out a wealth tax, though he has committed to the manifesto pledge not to raise VAT, income tax or National Insurance rates. The OECD warned this month that Britain’s tax burden is already at its highest since 1948 and urged spending cuts instead of new revenue measures. Banks are lobbying hard against any new levy, arguing UK lenders already pay significantly higher tax than peers in New York and other European capitals, and that competitiveness would suffer. With defence spending, social care and technical education all competing for funds, Healey’s budget will test how far the government is willing to go on sector specific taxes before leaning on broader reprioritisation. - World Business News.

• 
  Rob W R 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Woollygar) reported 37 minutes ago

  @give_me_caffine Worked with a guy in NatWest 1980's who was asked if he was a Welsh speaker by a well healed female customer said 'no, I've forgotten it all' She shunned him. Told me after that use was beaten out of him in school so his parents stopped using it at home & he just stopped using it

• 
  Vince (@Xray_Vince) reported 39 minutes ago

  @Voyager4IR @NoBullCryptoBen @matttttt187 Chainlink isn't working with central banks yet. They have multiple BIS/Central bank projects, Murex, Natwest Euroclear, Oracle...... That's just ignorant 🤷 ... We all know Central banks are going to be the slowest movers.

• 
  Mark (@MTrad25) reported 43 minutes ago

  Friday 31 July — what’s moving The week ends with the cleanest illustration of the new rule anyone could ask for. Apple beat on almost everything. Revenue $109.4bn, +16%. iPhone $54.25bn, +22% — its best ever June quarter. EPS $2.02 against $1.89 expected. The stock fell after hours, on guidance. Amazon raised full-year capex to $220bn — a number that would have been punished a fortnight ago — and jumped ~8%, because AWS grew 36.7%, its fastest in over four years. Microsoft up, Meta down, Amazon up, Apple down. The market is neither rewarding AI spending nor punishing it. It’s grading proof. Note the casualty: for two weeks Apple was the hedge, capex at 1.8% of revenue making it the place to hide from spending anxiety. On the night the spenders got paid, abstaining stopped earning a premium. Asia took the same message and amplified it violently. The KOSPI rose as much as 17% — its best day on record. Samsung and SK Hynix up near 30%. Taiwan +7%, Nikkei +5%. Now the number that matters: the KOSPI is still down ~25% for July, its worst month since 1997. A 17% day inside that is not recovery. It’s a market with the leverage stripped out of it — Korean authorities spent the week reining in leveraged products that had wiped out retail savings. And the FX story is the week’s thesis in miniature. Japan and Korea intervened jointly on Thursday — unprecedented, with the yen near a 40-year low. Then the BoJ held rates on Friday and the yen went straight back to 160.69. Coordinated intervention by two states bought roughly one session. Nothing about the rate differential changed, so nothing about the yen did. Which rhymes with the central banks. The Fed’s statement was near-identical to June’s — one verb and three dissenters — and Warsh signalled a step back from forward guidance. The BoE held 3.75% on a 6-3 vote, three hawks where two were expected, then Bailey immediately told reporters not to read it as edging towards a hike. September hike odds fell to 40% from above 50%. The bond market’s answer: long-end US yields near 19-year highs while the short end eased. A steepener built on doubt that anyone can anchor inflation. In London: the FTSE 100 touched a record 10,979.60 intra-day then closed down 0.1%. Rolls-Royce led, +6%, on H1 operating profit up 17% to £2.42bn. Today: NatWest, Taylor Wimpey, ITV, plus Exxon and Chevron. FTSE futures +0.4%. This was the week guidance died. Warsh won’t give it. Bailey disowned his own committee’s. Two governments spent reserves defending currencies and got a day. And Apple’s forecast cost it more than a record quarter earned. Everyone is being marked on evidence now.

• 
  Pizza factory (@Pizzafacto90385) reported 44 minutes ago

  Hi NatWest,@NatWest_Help My Ebix Cash Forex Card has been retained by an ATM at Tesco, 825 High Road, Leyton, London, E10 7AA. The card got stuck during a transaction and I was unable to retrieve it. Could you please advise me on the next steps and help me recover the card as soon as possible? Please let me know if you need any additional details from me. Thank you for your assistance. Kind regards,
Ankith Kumar +44 7552909851

• 
  Fred (@fred6279) reported 47 minutes ago

  @JustADayZPlayer @mountpleasants1 @NatWest_Help That message you saw was probably from either an off the shelf fingerprinting script in the Natwest website or you fell for a scam website.

• 
  el деньги (@CokenOlivesV3) reported 47 minutes ago

  @_dobbsey And those working for NatWest in their shittier branches… as I experienced today when I heard a staff member practically yelling somebody’s address.

• 
  Jumpers For Goalposts (@Anthony86619842) reported 48 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  jackduk (@jackduk1) reported 49 minutes ago

  @DebtFreeBy30UK I'm no expert, but it might make sense to pay minimum on your cards, throw everything at Monzo, then MBNA, Barclays then NatWest. Don't bother investing with this much debt. Squeeze some out of your weekly spend, even 30 quid a week will help. Move debt around to 0% early.

• 
  SAGAR THAKKAR (@sagarthakkar189) reported 50 minutes ago

  India Daybook – Stocks in News *KEC International:* Company has received new orders worth Rs 1,180 crore. (Positive) *RBL Bank:* CARE Ratings upgraded the rating on Tier II bonds to CARE AAA/Stable from CARE AA-. (Positive) *PDS:* Company partners with Busana Apparel Group to build next-generation global apparel manufacturing and expand sourcing capabilities, scale and supply chain resilience. (Positive) *Jammu & Kashmir Bank:* Monetization of stake in PNB MetLife. (Positive) *SEAMEC:* Board approved sale of vessel “SEAMEC Gallant”. (Positive) *Ather Energy:* Additional investments of Rs 1000 cr by Hero Moto Corp. (Positive) *Textile Stocks, United Spirits:* India-UK FTA effective from today. (Positive) *Quess Corp, Teamlease:* India has prohibited the import of goods produced using forced labour. (Positive) *SG Mart:* Abu Dhabi Investment Authority bought 11.23lk shares (Positive) *Dalmia Sugar:* Company has approved development of an integrated sugar project in Tanzania through its subsidiary. (Positive) *Capacite Infraprojects:* Company has secured repeat order worth ₹482 Crore. (Positive) *LTTS:* Company has partnered with Anthropic to accelerate AI-led engineering, integrating Claude models across its proprietary platforms (Positive) *Landmark Cars:* Company has recorded highest-ever Q1 sales, with revenue rising 22.5% YoY to ₹1,733 crore, driven by strong vehicle sales growth and robust after-sales performance. (Positive) *IOL Chemicals & Pharmaceuticals:* Company's Clopidogrel Bisulfate API has received approval from China's National Medical Products Administration (NMPA), strengthening its presence in the Chinese pharmaceutical market. (Positive) *OM Infra:* Infomerics has upgraded the company's credit ratings for Rs. 718.96 crore of bank loan facilities. (Positive) *Vedanta:* Company plans to nearly triple its zinc and lead production capacity by FY31. (Positive) *Easy Trip Planners:* Company has signed MoU with the Government of Jharkhand to promote tourism digitally across the state. (Positive) *United Spirits:* Management stated that India is poised to become one of the world's largest premium alcoholic beverage markets over the next decade. (Positive) *Kirloskar Brothers:* Company's UK subsidiary has secured an order worth GBP 11.7 million from Saipem for the supply of vertical pumps and spares. (Positive) *Delhivery:* Company's wholly owned subsidiary has received RBI approval for registration as a Non-Banking Financial Company (NBFC), subject to compliance with regulatory conditions. (Positive) *Shriram Finance:* Company's Board will meet on July 24, 2026 to consider raising funds through the issuance of Non-Convertible Debentures (NCDs). (Neutral) *Axis Bank:* Company has completed the preferential issue in Axis Finance Ltd. Following the issue, its stake has reduced to 94.92%, while retaining its status as the holding company. (Neutral) *Vedanta:* Management stated that India could achieve 50% self-sufficiency in critical minerals within the next 5–10 years. (Neutral) *Manaksia Coated Metals & Industries:* Q1 FY27 Standalone Net Profit at Rs. 14.2 crore vs Rs. 14.1 crore YoY. Revenue at Rs. 262 crore vs Rs. 250 crore YoY. (Neutral) *ICICI Bank:* Board will consider a proposal to revise the overseas bond fundraising limit. (Neutral) *Jindal SAW:* Q1 FY27 Net Profit at Rs. 104 crore vs Rs. 424 crore YoY. Revenue at Rs. 4,452 crore vs Rs. 4,085 crore YoY. (Neutral) *HPCL:* India Ratings & Research has assigned an IND A1+ rating with a Stable outlook to the company's proposed Rs. 10,000 crore Commercial Paper programme. (Neutral) *Jet Freight Logistics:* Company has agreed to acquire a 45% stake in Natwest Trade & Logistics Services – FZCO for Rs. 18 crore, payable in tranches over two years. (Neutral) *Belrise Industries:* QIP opens; floor price set at ₹230.79 per share. (Neutral) *Signature Global:* Pre-sales at ₹1,970 cr vs ₹1,570 cr, up 25% QoQ. (Neutral) *HEG:* Company's TACC Unit Gets 'IND A-' Rating for Major Battery Material Project. (Neutral) *SJVN:* Company has received notices from BSE and NSE imposing fines for non-compliance with certain SEBI (LODR) Regulations, 2015. The Board has taken note of the notices and approved the company's response. (Neutral) *Texmaco Rail:* Kishor Kumar Rajgaria resigns as CFO. (Neutral) *Tata Elxsi:* Net profit at Rs 171 crore versus Rs 220 crore, Revenue at Rs 1,021 crore versus Rs 994 crore QoQ. (Neutral) *LTTS:* Net profit at Rs 357 crore versus Rs 332 crore, Revenue at Rs 2940 crore versus Rs 2858 crore QoQ. (Neutral) *NBCC:* Board approved the merger of HSCC into NBCC. (Neutral) *63 Moons Technologies:* Subsidiary Financial Technologies Singapore Pte Ltd acquired 79.58 lakh equity shares in unlisted subsidiary Ticker Ltd. (Neutral) *Sobha:* Board meeting scheduled on July 20, 2026 to consider Q1FY27 results and issuance of non-convertible debentures through private placement in one or more tranches. (Neutral) *State Bank of India:* Moody's affirmed the bank's long-term deposit rating at Baa3 and Baseline Credit Assessment at baa3 with a stable outlook. (Neutral) *Keystone Realtors:* CRISIL assigned a CRISIL AA-/Stable rating to the company's bank loan facilities and reaffirmed the CRISIL AA-/Stable rating on Rs 335 crore of non-convertible debentures. (Neutral) *Just Dial:* Irage Broking Services LLP net sold 2,87,355 shares at Rs. 765.25 per share. (Neutral) List of stocks included in the short term ASM Framework: Kalyan Jewellers, C.E. Info Systems. (Neutral) List of stocks excluded from ASM Framework: EPack Prefab, Amir Chand Jagdish Kumar (Exports) Limited. (Neutral) Circuit filter change from 20% to 10%: Just Dial Limited. (Neutral) *Utkarsh Small Finance Bank:* CARE Ratings downgraded the rating. (Negative) *Jain Resource Recycling:* Company informed about a furnace explosion at its manufacturing facility in Tamil Nadu. (Negative) *ICICI Lombard:* An arbitral tribunal directed the company to pay Rs 78 crore to an insured party along with interest at 7.5% per annum. (Negative) *IT Sector Stocks:* IBM announced weak early quarter numbers with cautious guidance. (Negative)

• 
  Ed MacNaughton (@EdMacnaughton) reported 59 minutes ago

  Nearly 24 hours since I called your automated service for a call back. Clearly need to review our accounts with NatWest.

• 
  Craig Duncan / @fludded (@Fludded) reported 1 hour ago

  @TiceRichard Your leader shut down his debanking website once NatWest paid him off. Are you guys still pretending to care?

• 
  Therealmrschampagne💋🌈🦄🥂 (@mrsevansbouchot) reported 1 hour ago

  Anyone banking with @NatWestGroup BEWARE. I have been the victim of a major scam and NatWest have done NOTHING about it. I’ve only been a client for 40 years. An ABSOLUTE DISGRACE. Please share. And no help from @NatWest_Help. An utter JOKE.

• 
  Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported 1 hour ago

  Has anyone ever used an AI assistant that has actually assisted them and sorted out a problem, or are they all like the ones I vainly turn to in desperation? The latest one that got me nowhere is the NatWest one. Talk about taking to the wall.

• 
  Vin @ Vintuitive ⚡🌐 (@Vintuitive) reported 1 hour ago

  @Gold_Phishy @troyhunt @haveibeenpwned His bank, NatWest, told him that it is blocking payments to PayPal accounts for his protection. He has used the same account for years to pay me via PayPal without any problems, until now.