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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (46%)
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Login (28%)
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Website (13%)
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Transactions (10%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Southwark, Manchester, Hereford, Derby, Ipswich, Luton, Dublin, Redhill, Liverpool, Teddington, Reading, Stoke-on-Trent, Plymouth, Islington and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Login | |
| Manchester |
Mobile App | |
| Hereford |
Mobile App | |
| Derby |
Mobile App | |
| Ipswich |
Mobile App | |
| Luton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa McHugh
(@VMcH79) reported
@DraytonManor can you confirm you have a site-wide issue accepting natwest debit cards? I have just been told this by your reservations dept and this will cause huge issues with our stay if so, we dont have cards for any other bank.
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🌐🇵🇸 June Dey 🇾🇪 ☮️
(@JuneDey1) reported
@Mofoman360 Only a few major privatised companies (NatWest, BA, BT) are genuinely profitable without state support. Most others are either heavily debt-leveraged (e.g. water), rely on subsidies (e.g. rail), or suffer fragile market conditions (e.g. energy).
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Christie Elan-Cane
(@ChristieElanCan) reported
@NatWest_Help Your customer 'service's is abysmal. You've taken away my option to use a card reader & no one knows why but you can't fix it. Currrntly using my partner's Lloyd's account to make payments that I can't with NatWest. Pathetic.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
TotallyMoney says that a customer shifting an average interest-bearing balance - £3,002 - along with a typical 3.5% fee to the leading Natwest offer could save £1,568 compared to what they may have paid. It adds that almost one in two credit card customers are paying interest on
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Adam 🫠
(@adammansb) reported
@NatWestGroup 17 mins on hold to the natwest credit card fraud line, wtf? And the bloody natwest app doesn’t provide any assistance other than an automated bot. That’s shocking customer service. Or rather, that is zero customer service.
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𝚓𝚘𝚕𝚒𝚎 𓆩♡𓆪
(@joliejennn) reported
@ejgallagherx yes i do and i’ve never had any problems :) so much better than when i was with natwest
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Helen Taylor
(@Htaylor4476) reported
@NatWest_Help Thanks Carina, but three of your colleagues have told me they can not do anything. I have been a customer for 25 years and this is how NatWest treat us.
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BullshitBets
(@bullshitbets_) reported
🚨 Barclays bans crypto payments 🚨 Which bank bans fun next? 👀 Will NatWest block dog coins before Friday?
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Ellie In The Room
(@RoomEllie) reported
@MartinSLewis That's an interesting result and imagine differs for those in cities. I'm a very happy #Nationwide customer, and like that they approach everyone if there's a queue and offer to help. The local Santander, Lloyds, Barclays & Natwest branches have all closed.
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Ellie In The Room
(@RoomEllie) reported
@MartinSLewis That's an interesting result and imagine differs for those in cities. I'm a very happy #Nationwide customer, and like that they approach everyone if there's a queue and offer to help. The local Santander, Lloyds, Barclays & Natwest branches have all closed.
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gumpcheng@xDAN-AI
(@shootime007) reported
🧵 7/10 –AI-Powered Customer Support NatWest’s AI agent “Cora” (powered by OpenAI) slashed call center load while boosting customer satisfaction by 150%. AI = 24/7 service without burnout. #ConversationalAI #CX #OpenAI
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Zubair Shakeel Wani
(@ZubiTalks) reported
Buddy, what memories you bring. I remember many such spells. Infact, the spell from Waqar Younis during the Natwest series (Aus -Eng-Pak), he was almost un-playable. 7Ws against Eng followed by 6Ws against Aus. “Nick Knight could do nothing about that. He has a cursory look at the pitch, the bowled has bounced, taken the shoulder of the bat……. Nick Knight walks lonely back to the dressing room. Eng are three down”. Farhan bhai, tell me the commentator.
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John
(@WhiteEnglandx) reported
@nc8tz97rgv @wideawake_media I withdrew £5,000 from Natwest last year no problem. The clerk did ask me the reason and I said it was because of security concerns, in case my account gets hacked into etc. The clerk called the bank manager to the desk and he approved it straight away. No issues.
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Volcano Aerial
(@VolcanoAerial) reported
@NatWest_Help THANK YOU FOR DESTORYING MY ABILITY TO GO ON HOLIDAY AS SOON AS I GET MY ACCOUNT BACK UNDER MY CONTROL I WILL SHUT DOWN MY NATWEST ACCOUNT. FED UP WITH YOU!!!
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matt hammond
(@matthammond9) reported
@wideawake_media Had the same problem with NatWest, told them it’s none of their business but had to tell them what I wanted the cash for otherwise they wouldn’t let me have it. They didn’t ask me where I got it from when I deposited it
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gypsy
(@thatgypsydegen) reported
@BladeoftheS wtf you on about. I have a NatWest account and I’ve never once received any profits at the end of the business year so i don’t think that’s quite true
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ronnie
(@ronnie42588285) reported
@RedRoseMichelle @BarclaysUK @BarclaysUKHelp NatWest had no problems
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Tom Scotter
(@scotter_to54834) reported
@BladeoftheS Your lies! NatWest is not owned by the government you sausage. Pipe down
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Barry Carrington's World Of Procrastination
(@WorldOBarry) reported
@BladeoftheS There correct figure is 0%. The government no longer has any stake in NatWest. It has been selling these down for a long time, and complete the final sales on 30th May 2025. Not that this account cares
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Shan
(@Sivakumarmsamy) reported
@NatWestBusiness Never use natwest if you want business account. Such a worst service and no proper point of contact or a solution when you get struck. I’m gonna switch mine to different account now
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Nick Price
(@NickPriceLDN) reported
@BladeoftheS Terrible news for you, but the taxpayer no longer owns NatWest.
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Shan
(@Sivakumarmsamy) reported
@NatWest_Help I run a business and I set up account with Natwest . After 8months i run out of post office cash deposit limit. Now I spoke to branch they are not taking any more deposit. I spoke to customer care where they are not even understanding the query. Such a shame
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Morning Glory
(@xMorning_Gloryx) reported
@Ticketer_UK @BeeNetwork Hi. Whenever I try to use my Natwest and/or Nationwide bank debit cards, they keep getting declined despite I have money in both bank accounts. I didn’t have money in both bank accounts when cards were getting declined. This is when issue first happened.
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Gorsewood Primary
(@GorsewoodPrimar) reported
Funding from the national Household Support Fund is avaliable to help local families: ✅FREE Prescription Pre-payment Certificate. ✅Funding towards essential home medical equipment ✅FREE Financial Foundations workshops by NatWest To check on eligibility call 0151 511 5200.
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Stjoaps
(@stjoaps) reported
@SthembiD FROZEN BANK ACCOUNTS Bester revealed that his bank accounts were frozen by the AFU and had millions of rands and dollars: •R43 848 44 12 in the HSBC account •$13 808 044 10 in his NatWest account •R872 393 984 91 in his Absa account She had access to this!
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David Farmer
(@davesavedlatin) reported
@NatWest_Help It shouldn’t our jobs to tell you that your app isn’t working guys. It isn’t yours either but are your IT team asleep most days? Seriously not a good look for NatWest
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Carol McBurnie
(@cagsmacca) reported
@NatWest_Help I am not a NatWest customer but need help with fraudulent activity. I have tried the web chat and read the help pages without luck. How can I speak to an agent without having to input account details?
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Willis Sweeney
(@willissweeney97) reported
I’ve absolutely had enough of NatWest and their bullshit app being down when you need to make a payment, @NatWest_Help can you please hire proper app developers/ software engineers. This is the 2nd time in a week now
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sher
(@_lifeofsher) reported
NatWest online banking app is down AGAIN ? Ridiculous
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sher
(@_lifeofsher) reported
NatWest bank is down AGAIN ? Ridiculous