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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (33%)
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Mobile App (17%)
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Login (17%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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mina
(@_kunspiracy) reported
natwest are so **** omfg, do not bank with them
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Open Banking Downtime
(@OBDowntime) reported
✅ Resolved Unplanned Bank Downtime Bank Affected: Natwest Group (including RBS and Ulster Bank) #GB End-user Impact: Outage for both Data and Payment services Products Affected: AIS & PIS Start time: 02 July 2022 at 05:46 BST End time: 02 July 2022 at 6:08 BST
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Cheryl Cavanagh
(@xchezzacx) reported
My father passed away over 4 months ago and Natwest are still dragging their feet to release his bank funds, despite 2nd May having everything they needed and saying "10 working days" No communication - their Bereavement team is an absolute joke.
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PaulMak
(@pmak27) reported
@bremner1919 @FabrizioRomano I called at NatWest cashpoint down from where IKEA is now in Sheffield. He saw my Leeds sticker in the car and did the Leeds salute & I didn’t recognise him. It’s me Mel Sterland he said and embarrassingly I didn’t recognise him as he was so big at the time!
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The Dandy Highwayman 💛🤍💜🖤
(@GitGudDandy) reported
@Morrisons Hi Morrisons, trying to place an order with you but the website is saying both my Natwest debit card and my Wifes debit cards aren't accepted by the system? They are VISA cards, and we want to confirm our order please advise.
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@fife782
(@fife782) reported
@Ryan29066263 I use NatWest so kinda similar. Can't say I've ever had any problems with them yet though
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Chelsea Monster Sound ⭐️⭐️
(@Honeybadgercfc) reported
@siphillipssport @DiMarzio Stop Fcking about Todd get your cash card 4 digit pin down natwest withdraw 80m in fivers and get paying
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Tim Woodward
(@timskintwo) reported
Is anyone a lawyer, able to help me prise money owed by NatWest from from the bank account of an old friend who has died?
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DalSoft 🇺🇦
(@DalSoft) reported
@Adam_Hosker I think we need what Open Banking did for bank accounts we need for mortgages, tech that ties together all the third parties rather than expecting users to use 4 or 5 different portals. My experience with #natwest was terrible in 2022, everything is emailed, no processes etc
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koopa
(@kpa421) reported
@virginmedia it's been 2 months now and you website is still not accepting bill payments from @NatWest_Help debit cards. Natwest have already said its your website not updated for new security measures (government imposed). Seriously, what are you doing about this?
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Tis I Michelle 😉
(@AlloTisI) reported
@LebbyRachel1 @Iromg Or... "Crazy times" 🤪 Be right back... on a mission to see weather Natwest support this @HalifaxBank pronoun crap.
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Daniel Parkin #StrongerTogether
(@DanielRoyParkin) reported
Not sure what’s happening with British Industry at the moment but service has definitely fallen well below satisfactory. Incident today at NatWest - old man who clearly had money in his account wanted money out for food as forgotten PIN. Asst said they couldn’t help and to 1/2
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LuLu 🔞😈🐶
(@Little_LuLu_X) reported
@DelphiDoggo @JoeyBDSM For savings accounts then NatWest or HSBC are usually the best. Stay far from Lloyds for a savings accounts as their interest rates are **** xxx
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Usha Sundaram
(@ushasundaram) reported
@BettyJa08291909 Been with Natwest for well on 17 yrs, nothing fancy, just straightforward current a/c, salary, direct debits. Don't have overdraft, don't need one but they're good & branch staff are great. If not Nationwide, got my mortgage with them, cust. service is bloody brilliant!
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Blaine Coughlan 👬🏳️🌈
(@BlaineCoughlan) reported
@andrew_b72 @ReSistersU This story is ridiculous garbage. And, even if it were actually true, where would these customers go anyway? HSBC & NatWest have both tweeted their full support for Halifax on this non-issue too. These rabid morons just need to get on with their lives and stop vice signalling.
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Justin Case
(@Justin20213) reported
@BettyJa08291909 I chose NatWest a loooooong time ago and until they follow Halifax’s lead I’ll stick with them even though they closed our local branch down 😔
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Russ Cowling
(@RCPH0T0) reported
@alfonso_leocad We’ve been preparing a bid for 2 weeks. Maybe go down the back of the sofa, raid your NatWest piggy banks, do some car washing in the community to raise the coin to actually bid and see how the land lies. Can’t stand all this procrastinating.
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Philip Michael Chapman
(@PhilipMichaelC2) reported
@NatWest_Help I received a letter from you today with an application form with with my details I've mentioned before I'm not going to be a NatWest customer so stop sending me any more letters
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Rafael McDonnell
(@Rafmcd) reported
@MartinSLewis I would like you to tackle the issue of Banks Travel Insurance Policies with packaged accounts.They are not fit for purpose. My Natwest Black one has refused to pay out on a flight cancellation as they say they do not cover "Operator Cancellation" ie. the airline
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Tony Lee
(@mrtonylee) reported
@richjohnston @Barclays @BarclaysUKHelp I moved from Barclays a decade ago after they started similar **** to this. Now with Natwest and they are way better with US payments.
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orcun akbas
(@orcunakbas3) reported
**** natwest i ******* hate natwest piece of **** bank piece of **** banking app **** doesn't even work mf sends me a code then says code invalid my brother in christ you're invalid im gonna say mean things about natwest on twitter **** natwest i ******* despise natwest **** natw
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Shuges In Da Buildin
(@Shuges) reported
@monzo Yep got one already luv it Monzo is the way forward 🙌🏾🙌🏾🙌🏾🙌🏾 Don’t even use my NatWest & Barclays anymore they are to slow with the updates
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Phil buckle
(@Philbuckle) reported
@iainpdooley @HSBC_UK How about equality in access to counter services? All local branches of natwest and santander near me have now closed! Unnecessary 7 mile drive in to Leeds city centre, f**k all parking just to withdraw more than £250 in one go, or heaven forbid, pay cash in! #bankingprogress
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DufferRoy
(@DufferRoy) reported
@kazbahellis @BettyJa08291909 I’ve been with NatWest 60+ years, never an issue with them. I run three accounts. I rarely visit now that most of my banking can be done online, and anyway my overdraft deserves a secure home!
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Victoria Workman
(@NanaTorTor) reported
from
Worthing, England
@NatWest_Help Please will someone from NatWest help with a major issue? Not getting anywhere and my anxious family members are becoming Ill with worry!!
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Philip Michael Chapman
(@PhilipMichaelC2) reported
@LloydsBank just to let you know that I'm going to stay with Lloyd's Bank and not becoming a NatWest customer Philip Chapman
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michael parchment
(@miguelpergamon1) reported
I have also had problems with PayPal. Information in my Lloyds account and NatWest had also changed. So, I deleted the link in PayPal to my Lloyds account at around 2pm. After 6pm I got messages from PayPal ("use the app") and Facebook ("we see you have had problems logging-in").
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Tiago Toledo 🇺🇦
(@TiagoJRToledo) reported
@TempestWT I know that pain all too well. Try NatWest, those were the guys that hooked me up with only my uni acceptance letter. If you have a work contract, they should be able to help you faster than other banks.
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Andy Tewkes 🇬🇧 🇺🇦
(@andy11575245) reported
@BettyJa08291909 Never had any issues, wouldn't go to rbs or natwest
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✨ Kimberley Bower ✨
(@KimmyBower) reported
@RevolutApp hello, I’m having trouble adding a new NatWest card to my account. The previous one was fine and has expired. Can you help please?