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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (26%)
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Website (26%)
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Mobile App (26%)
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Login (21%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Royal Leamington Spa, Mitcham, Norwich, Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Leamington Spa |
Login | |
| Mitcham |
Mobile App | |
| Norwich |
Mobile App | |
| Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Shepherd
(@bob_shepherd) reported
@NatWest_Help I was hoping to switch to a rewards credit card from my Tesco card. No good. As a 50 year Natwest customer I am so disappointed with the Rewards partners Nat West think I should like. I am unlikely to use most of them. 🤨
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Red Knight
(@redknighttrader) reported
@faisalislam I rather think you’ve missed the point. ‘Big tech’ cannot issue sterling. The whole point of a CBDC is it disintermediates the commercial banks. You would hold sterling deposits direct with the Bank of England rather than Barclays, HSBC, NatWest etc
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Itskay2u 🇱🇨
(@Itskay2u1) reported
@NatWestGroup Some of your colleagues need to whistleblow on the **** show that is NatWest because what’s going on cannot be illegal and I hope NatWest falls before September 2023
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Pauline Brown
(@Pauline28141569) reported
@Brink_Thinker £72.00 per month in 1973 working for NatWest
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Loran
(@LoranMal) reported
@NatWest_Help Hi Natwest. It’s not my personal problem. Apparently you deducted the interest from all saving accounts in January. Please investigate
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Jonathan Bird
(@Londonknee) reported
@JohnRentoul Doesn’t it have the NatWest logo in the roof if you’re looking down from above it?
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M_Winston
(@MarkusWinston) reported
Arrogant NatWest chief executive Alison Rose has backed down in a spat with the House of Commons Treasury select committee and agreed to attend a hearing next week after initially saying she was “too busy”.. the bank is 48.1% owned by the public - damn right she needs to attend!
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Antony_D
(@AntonyD20861231) reported
@noreward_norisk It's already here! Tristan Tate had his Natwest account blocked with £700k in deposit - he has not been charged (like that should matter either!), with any crime - yet they block and steal, in the name of 'whatever' !
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Kath & RGD Vikki
(@GdVikki) reported
So Twitter please help me out! Looking for good Business Bank Accounts for self employed people likely to earn under £5,000 a year? NatWest mentioned the Mettle App but with that I’d have no branch/telephone support.
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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jimmy ONE
(@jimmy__ONE) reported
@NatWest_Help NatWest, you’ve updated your app but transaction notifications still not working. Many customers complaining of same issue. This is a security issue. Why hasn’t it been fixed? (Customers don’t know if fraudulent transaction are occurring) this should be high priority
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Gaynor Madoc Leonard
(@MadocLeonard) reported
HSBC has closed in Hampstead, so that's them and NatWest gone. Forgot to check if Lloyd's have gone. Went to the Finchley Rd HSBC to get cash and the machine wasn't working! If you're going to close branches, make sure the ATMs are working! #HSBC
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Scumbunker
(@scumbunker) reported
I have just got off the phone to Natwest because of fraudulent emails being sent out to everyone. This internet is ****. There is no point in this. Every day there's a serious new threat because of our mass connectedness.
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caits
(@blairsread) reported
love love natwest customer service full refund **** u
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Richard John Holden RA (Lord Birkenhead)
(@trafalgarartuk) reported
@NatWestGroup What an absolute farce #AlisonRose is, step down. How many million a year? Yet you still close people's bank accounts Natwest closed my account on fb
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Chase Support UK
(@ChaseSupportUK) reported
@YatharthParash2 Hi Yathart - Natwest may be able to give you a sort code and account number which you can set up as a payee in your Chase account then make a payment using your credit card number as a reference. Alternatively, Natwest may be able to help you set up a direct debit - Craig
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Mumma Goose 🇬🇧
(@GooseMumma) reported
Did you realise how bad it is using a digital signature? It WILL be used against us. Just been informed that #NatWest will no longer accept signatures that are not digital for Mortgage extension absolutely disgusted! Shameful you can’t get face 2 face service from @NatWestGroup
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EndeavourMorse
(@EndeavourMorse8) reported
@ukads3 23 years on its the total opposite and as for Natwest the bastards help bankrupt thecountry to the time of the sodding Tax Payers bailing the shits out...
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Jonathon
(@TwoHammel) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in my picture
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Future Earth
(@futureearthnow) reported
Years of being warn down and out by @natwest appalling #customer #service no excuse for high street #banks @NatWestGroup treating humans with denigrating computer generated unhelpful endless self help menus. When will this end? I'm switching.
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Nina Robinson
(@ninafay_MUA) reported
@NatWest_Help hi there, online banking isn't letting me login without my card reader. I don't have my card reader and I need to download a bank statement urgently. Its saying I can contact natwest to udate my phone number (why?) or order a new card reader
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Gary C
(@GaryC26981819) reported
into my Natwest to check how many pennies are left in my planned monthly overdraft to be greeted with a promise of help with the cost of living… to be taken to a page about free financial counselling? ****** slap to my ugly *** mug.
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jimmy ONE
(@jimmy__ONE) reported
@AnnaBalogh10 @NatWest_Help Multiple customers have reported this issue with the app weeks ago and still no fix. What’s going on NatWest?
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Dan_J
(@dan190671) reported
@MartinSLewis What about smaller mortgages? Say less than £50k? My 5 year fix is coming to an end in July. Unless I’m missing something I think I may be better off on a tracker and try to overpay rather than fixing at a higher rate? My old rate was 1.8% with NatWest. Thanks
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Mike
(@mikelinskey) reported
@rugbygaga @RugbyPhilBB I do wonder whether Phillips stance was a philosophical one (WRU should own pro rugby in Wales) or whether there’s an issue with banking covenants. I’m thinking about that 2019 deal with NatWest for £40M in funding.
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Angel
(@xxjxangel) reported
@LloydsBank is there a fault with the app. I keep getting error 9320088 . I'm trying to send money to a NatWest Bank
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Tara Ghaemi
(@taraghaemi1) reported
@CooperativeBank Can someone please help! Trying go move money from co op savings account to my Natwest current account and I've clicked confirm but the money isn't going through!
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Jonathon
(@TwoHammel) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge
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Peabody
(@PeabodyLi) reported
@NatWest_Help still struggling to get my elderly mother her money even had a debt collection team call yesterday as she can no longer can manage her bills but NatWest dragging heals to sort my authorised POA paper work for me to help her appalling
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Louisa 🍷🥦🐈⬛🌱
(@LouisaUpcycler) reported
Lol, Natwest. Me, my transaction has not gone through. Them, I can see there has not been a transaction. Me, I know, that's the problem. (Smacks head on desk)