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NatWest

NatWest status: access issues and outage reports

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Full Outage Map

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 26% Transactions (26%)
  • 26% Login (26%)
  • 17% Website (17%)
  • 14% Mobile App (14%)
  • 11% Withdrawals (11%)
  • 6% Transfer (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Whitefield, London, Birmingham, Salford, St Albans, Ludlow, Bristol, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, and Bromley.

CityProblem TypeReport Time
Whitefield Website 11 days ago
London Transfer 14 days ago
Birmingham Website 20 days ago
Salford Login 21 days ago
St Albans Mobile App 21 days ago
Bristol Website 22 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Mickandhismusic
    Mick Holds the Line (@Mickandhismusic) reported

    @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS

  • rjb_1998
    R (@rjb_1998) reported

    @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

  • geofftheninth
    Geoff IX (@geofftheninth) reported

    @Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.

  • ethanms10
    Ethan (@ethanms10) reported

    @NatWest_Help hey folks! My sister banks with you still - she’s just found a car that my dad will buy for her. She needs to transfer £7k from her account to him also a NatWest customer. How can she temporarily up her limits?

  • waqvar
    ~ w (@waqvar) reported

    Marsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore

  • purpleGenghis
    Sophia Clara (@purpleGenghis) reported

    @Loopify Natwest is terrible. They try telling you what to do with your money.. I closed account last year because of this S***t

  • Surfchica17
    Lisetta17 (@Surfchica17) reported

    @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

  • FreeSpiritTJ
    TJ (@FreeSpiritTJ) reported

    @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

  • Dravidict
    Annurag P Rekhi (@Dravidict) reported

    @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

  • KathsSpace
    Kath (@KathsSpace) reported

    Got told off when I got on the 51 bus in Yeovil today. I got on at NatWest and was told the stop is only for dropping off not picking up. Can’t find this info on the Buses Of Somerset website or the bustimes website. But at least now I know I suppose.

  • wvrlfc_tez
    Tez Donegan (@wvrlfc_tez) reported

    @NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said

  • CBTwizard
    Shelton (@CBTwizard) reported

    @CleansedTweets Yep had many do the same to me, I'm now left with NatWest, TSB and Metro (awful). Even the Internet banks like Wise, and Monzo and probably the best upon launch, Starling all folded, same reasons. NatWest has been most crypto friendly, bar selling crypto back to card, that requires TSB. I've even be banned for sending money to Wise, on suspicion of buying crypto with the money, £50 probably, while that was the intent, how would they have known?

  • Newtons_Laws
    Newton's Laws (@Newtons_Laws) reported

    @RBS_Help I wish to withdraw my consent for using or storing my biometric data but cannot see where that option can be found on the NatWest Group websites. Can you help with this? @NatWest_Help

  • Dravidict
    Annurag P Rekhi (@Dravidict) reported

    @UnscriptedViews Yehi Ashwathama hai. Bro was there when Yuvi played the Natwest finals. Bro was there when 2 of Yuvi's students chased down DC's target without breaking a sweat

  • 999Sweeney
    Jack Regan (@999Sweeney) reported

    @paullewismoney I wouldn’t use them if I could, NatWest are awful

  • Jurgans_Army
    Jurgen Himself 😆 (@Jurgans_Army) reported

    @NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!

  • brd_smth
    Banilla (@brd_smth) reported

    @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

  • 33_pr
    philip spensley (@33_pr) reported

    @NatWest_Help So because the NatWest app now effectively doesn’t support paying in cheques I paid in a cheque at the post office. I didn’t realise that all this means in practice is putting it in an envelope and praying. Of course it hasn’t arrived in my account

  • GaryJones136439
    Gary Jones (@GaryJones136439) reported

    @HillingdonPosh I worked and played for Natwest for many years. Originally had 2 sports grounds. One in Norbury and the one that is now the Palace Academy site (which some people refer to as being Sydenham as it is just around corner from Lower Sydenham train station).

  • Ken_Stonger
    Mr Bastardos (@Ken_Stonger) reported

    @flying_rodent She didn't say bankers, she said someone working in a bank; city boys at the BofE might take 3 hour lunch break in the pub but your local Natwest cashier won't

  • ScattyCat
    Di Beirne (@ScattyCat) reported

    @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

  • TheEcomLad
    Joseph Benjamin (@TheEcomLad) reported

    @FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.

  • NewBjornTab
    Bjorn Again (@NewBjornTab) reported

    NatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!

  • P_Remarks
    Prepared Remarks (@P_Remarks) reported

    @InterGo10 “We had a very large customer that we announced Barclays. They did 20,000 Ultimate seats and 20,000 Duo seats. We also announced a number of other customers such as Anthropic, CACI, NatWest and Amazon.”

  • dylan12135
    dyan gough (@dylan12135) reported

    @Aodh_MagUidhir @NewnhamTony under FCA regulations NatWest will need to move hq to inside the uk You are the problem in this country - can’t have a sensible conversation with someone who has a differing view so u resort to abuse. Sad that you’re so full of hatred for the uk to make ur stereotype comments

  • autotrader80497
    Car Autotrader (@autotrader80497) reported

    @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

  • Toby1062065
    Toby (@Toby1062065) reported

    When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.

  • AB100JaiHind
    AB🇮🇳🥇ST (@AB100JaiHind) reported

    Who cares what he says... His Sorry Team 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @nassercricket can barely win on 🇮🇳 Soil! Last series win dating back to 2012..He can support whosoever he wins! Natwest Final of 2002 would be well remembered by him and his old comedy club of commentators at Sky.. We in 🇮🇳 DONT CARE

  • nfbnfbnfbnfb
    N F B (@nfbnfbnfbnfb) reported

    @HSBC_UK Hello. I’m sending some money from my NatWest account to someone’s HSBC account. Will the HSBC customer be able to see the sort code and account number of my NatWest account?

  • famousbruce
    brucie 🦇🔊 (@famousbruce) reported

    @Loopify NatWest stopped me from buying crypto since about 3 years ago. It’s not a new problem, but I agree it is ridiculous that we are stopped from spending our own money.