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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (36%)
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Login (24%)
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Transactions (21%)
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Mobile App (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Hackney, Paignton, London, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Withdrawals | |
| Paignton |
Transactions | |
| London |
Transactions | |
| Trowbridge |
Website | |
| Kettering |
Transactions | |
| London |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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paul agnew
(@paulagn15289991) reported
Just went on to The Nationwide site to open up a new account, its reallly bad a Ten year old could design it better, very very poor, one of the worst I'v ever seen, Had to come out could't get anything done. Went on Natwest by mistake, their site is so much better.
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has a better job to protect themselves from cost of living surge
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Martyn Wooles 🏴
(@martyn_wooles) reported
@NatWest online banking, utter garbage, banked with you for 32 years, if I could be arsed, would move to HSBC tmrw.
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Kelly 🏳️🌈🏳️⚧️
(@kellykurdt) reported
@Wolfs2Teen Depends what you're looking for, santander are terrible, natwest nationwide and barclays are OK
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𝑲𝑰𝑬𝑹𝑨𝑵
(@itskieranrhodes) reported
For a loan that’ll in the long term not help me out at all and in fact create further struggles for myself. This is the 2nd time in the past 12 months NatWest have given me absolute terrible service. Whatever you do, don’t go to NatWest asking for help, you’ll be told to apply
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Martijn van der Voort
(@VoortMartijn) reported
@NatWest_Help Well, that was another waste of time. Day late with mortgage, Natwest would be on people like a dart. Natwest making error and overcharge = 56 days to even provide response @guardianmoney
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Richard Robbins
(@Richard94509154) reported
@NatWest_Help NatWest advertise that they offer Executor Accounts. I've been trying to open one since mid-July and still have not got access... extremely frustrating at a difficult time! Suggest you look elsewhere if you need one.
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Dame RachiePachiePeapod💙🏴☠️🥰🌈🌻🇪🇺
(@rachiepeapod) reported
@MorganBroadcast 😢just awful-hope all sorted soon🤞Back in mists of time I had new cheque book intersected(fellow student)he managed to get +£1,500(a lot of💷in 1989!)plunging me into huge debt.Took almost a year to sort out-bank(NatWest) initially treated me abysmally😔but Met Police were fab👍
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HEATED
(@PhillipaIkhile) reported
@1ohreally @PeterDbrash @MorganBroadcast Most (all?) banking apps do this, it's very convenient but clearly also a security issue Just checked my NatWest and they actually don't seem to, PIN reminders are sent out by post
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My Window Repair Guy
(@MattEsswood) reported
@Barclays Do you have a tech issue atm? I cannot add a Barclay Business Account as a new payee to make a payment. I've tried my Halifax account, my Natwest account and my girlfriends CashPlus account, all to no avail. Must be from your end.
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Yellowman71
(@Yellowman71) reported
@NatWest_Help dear NatWest. I am currently with a different bank but I am looking to move to a bank which offers premier service (black) I want to speak to someone about the benefits of doing so with NatWest and the worry of transferring all the DD
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Coutts
(@CouttsandCo) reported
Floods have been devastating Pakistan, leaving millions in need of urgent help. Donate to @decappeal through this link & as part of NatWest group we'll match what you give up to a total of £100K until 31st December 2022 or until the £100K has been used #PakistanFloodsAppeal
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Jackie Kirkby
(@JackieKirkby) reported
NatWest travel insurance hates speaking to people. That’s tricky when you need them. Is there an insurance company, you could recommend, that will take a phone call, and the recorded message doesn’t direct you to a website? Which company was there for you, when you needed them?
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leilani dowding 🌸🚜
(@LeilaniDowding) reported
@AmyWatt82249635 Woah!! That’s worse than mine. What bank.. Mines NatWest. They are so full of **** it is unreal
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.
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Jen | Dancy Days
(@DancyDays) reported
@Wolfs2Teen I've never had major problems with Santander, my Mum finds Natwest pretty good as well. Nationwide aren't great, Barclays are AWFUL.
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Walker in Eternity 🦇🩸🌸😀
(@EternityWalker) reported
@LeilaniDowding @AmyWatt82249635 I'm with @natwest, for now, they are terrible and it's not just cash they are disrupting. I am sick to death of having to justify online purchases via their app. As soon as I can drum up the necessary mental fortitude I'll be changing banks. Can anyone recommend a good one?
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Rockhill Focho
(@Rockhilll) reported
@MorganBroadcast This is terribly! Years back, I went to the swimming pool at London Bridge then Fitness First Gymn, came back and everything in my locker's gone! Left with just my swim shorts! £350 used from my account.Gymn didn't help. NatWest blamed me. Took it to ombudsman and won. Still..
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N.S.R
(@NFTNAV) reported
@NatWestBusiness hi, I’ve recently opened a NatWest business account. I applied for online business banking but haven’t heard anything yet. I’ve signed the documents that were emailed to me. When will I get my log in details and how?
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Niall Kevin Bazil Sheridan
(@BazilKevin) reported
@UlsterBank @CCPCIreland Seriously ridiculous and annoying this is closing down in the R of Ireland why can't be just be the same bank with the name NatWest
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DB
(@iamtheavalanche) reported
@RockcliffeFiles NatWest had a good branch in Manchester city centre, which they shut 5 years ago & opened a **** show instead. All with the intention of employing as few staff as possible & directing people to their app for as many purposes as possible. I’ve lost my **** in there more than once
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It's McDalton
(@itsMcDalt0n) reported
@Casper88728495 I was in the bank the other day, I overheard the cashier say to a customer that they are doing away with card readers for verification for cash transfers and replacing them with facial recognition technology instead! NatWest UK.
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Martijn van der Voort
(@VoortMartijn) reported
@NatWest_Help wish Natwest took customer complaints seriously. Literally don't care do you?
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Rachael Hickman
(@RachaelLHickman) reported
@greateranglia Nope. Still not working. It doesn't seem to like me leaving the app mid payment, but that's what I have to do to authorise it! I'll leave it with you and the tech people to fix and get a paper ticket. I bank with NatWest and am using an android if that helps with fixing it.
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Diane Parish🇪🇺🇨🇾
(@dianepar) reported
@MorganBroadcast @gus1955 This is terrible. Had problems years ago with NatWest when continuing cash withdrawals made from my account in Swanley Kent. I could prove card in my possession and I was working in London on each occasion. NatWest refused to accept system problem until reported to Ombudsman.
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𝑲𝑰𝑬𝑹𝑨𝑵
(@itskieranrhodes) reported
I have been a NatWest customer since I was 17yrs of age. I asked for help, guidance and support and all your advisor tried to do is fob me off to apply for a loan, taking in mind I literally said I didn’t want to do that on the call many times he was was quite frankly not…
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Dan Atkinson
(@stinkyfeetdan) reported
@NatWest_Help is there a way of bypassing authorising in the app? I'm trying to buy something online but everytime I minimise the page and open up the natwest app to authorise the purchase the page I'm buying from goes blank making it impossible to make my purchase
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NoRupologies
(@NoRupol) reported
@MorganBroadcast @MrsJHatchett @HalifaxBank Barclays, Nationwide, HSBC and Natwest too, just with varying degrees of security but all pretty easy to reset with access to phone (which usually has email on auto sign in and password storage on browser). Especially when 2 factor is usually through text or an app..on the phone
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NatWest Business
(@NatWestBusiness) reported
@LunaNotreally I am sorry about this, Mettle is a separate bank. You will need to contact them Natwest cannot help with Mettle accounts. [KB]
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Lanu Bennett
(@BennettLanu) reported
@NatWest_Help Thank you. I want NATWEST to cancel my biometric verification on the App. It is a time waster. You put your face on the frame a million times, blink two million twice, and it will still come back to say, you cannot be verified. Sorry CORA cannot answer this biometric issue.😡