NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Mobile App (36%)
• Website (18%)
• Login (18%)
• Transfer (18%)
• Transactions (9%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, and Milton Keynes.

City	Problem Type	Report Time
Plymouth	Mobile App	29 days ago
Buckingham	Login	29 days ago
Milton Keynes	Transfer	1 month ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Connolly (@MattCon90191238) reported 5 minutes ago

  @ikeijeh @MetroUK Until quite recently the City had done a good job of resisting ugly modern towers (with the exception of Natwest Tower). And then suddenly in the early 00s the gloves were off and it became a free for all. Was this down to any one individual?

• 
  Phony Bliar (@phoneybliar) reported 8 minutes ago

  @guinevere_86157 19% is high by historical standards, and compares favourably with other Retail Banks e.g. RBS was down at 4% before the financial crisis, and NatWest is currently 14%. The economic impact of 30% should also be considered as this is capital that can't be used to support lending.

• 
  🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported 14 minutes ago

  @cryptostride Natwest. Their deals are awful at the moment.

• 
  Sumanyu Sharma 🍫 (@sumanyu) reported 15 minutes ago

  @ElevenLabs @LDNTechWeek @CosineAI launches Lumen Sovereign, Britain's first sovereign frontier model. Co-designed with BT, Lloyds, NatWest, LSEG, PwC, BAE Systems, Leonardo UK, Babcock, Thales UK, and Telefónica Tech UK&I. Runs entirely inside customer infrastructure with no external data transfer.

• 
  Curious Gazelle (@CuriousGazelle) reported 18 minutes ago

  @RenovatioFurius @OwenBenjamin One of my relatives in Pakistan does “Islamic” microfinance. Microfinance being loans for the poor. Their “legal system” allows them to scam a person with a banana stand in a slum. It’s more moral that a country allow NatWest for a working-class person to inflate their lifestyle.

• 
  Vince (@Xray_Vince) reported 18 minutes ago

  @Voyager4IR @NoBullCryptoBen @matttttt187 Chainlink isn't working with central banks yet. They have multiple BIS/Central bank projects, Murex, Natwest Euroclear, Oracle...... That's just ignorant 🤷 ... We all know Central banks are going to be the slowest movers.

• 
  Earnings Prism (@earnings_prism) reported 23 minutes ago

  NatWest Group $NWG announced the publication of the H1 2026 Pillar 3 documents for several large subsidiaries. The H1 2026 Pillar 3 documents for the subsidiaries are available on the NatWest Group plc website. The subsidiaries listed in the filing include NatWest Holdings Limited, NatWest Markets Plc, National Westminster Bank Plc, The Royal Bank of Scotland plc, and Coutts & Company

• 
  Sam (@rubyeyelashes) reported 26 minutes ago

  @Ste_Collins I’m an NatWest customer and I got my daughter rooster because it doesn’t cost me anything per month & it’s connected to my bank account and it’s really easy to use and you can add chores to it and when she does the chores she gets a bit of money

• 
  jackduk (@jackduk1) reported 27 minutes ago

  @DebtFreeBy30UK I'm no expert, but it might make sense to pay minimum on your cards, throw everything at Monzo, then MBNA, Barclays then NatWest. Don't bother investing with this much debt. Squeeze some out of your weekly spend, even 30 quid a week will help. Move debt around to 0% early.

• 
  ADEBAYO101 (@ADEBAYO1018) reported 29 minutes ago

  @groke I want to help template how reviving sort from NatWest bank with sum of 1.2 million pounds in to Barclay sms

• 
  jeremyhead (@jeremyhead) reported 35 minutes ago

  I did exactly that with NatWest and got an apology and compensation. (Think it was £100) Clearly an issue with training that needs highlighting.

• 
  Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported 36 minutes ago

  Has anyone ever used an AI assistant that has actually assisted them and sorted out a problem, or are they all like the ones I vainly turn to in desperation? The latest one that got me nowhere is the NatWest one. Talk about taking to the wall.

• 
  puristini (@jurisdoctrine) reported 38 minutes ago

  Emails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.

• 
  X Finance Bull (@Xfinancebull) reported 40 minutes ago

  🚨 THE INSTITUTIONAL PAYMENT RACE HAS SIX CLEAR FRONT-RUNNERS. 🚨 $XRP $XLM $QNT $LINK $XDC $HBAR I ranked them by something more important than attention: Who is already connected to banks, payment companies, market infrastructure and real settlement activity? 1. $XRP The strongest direct bridge-asset design. XRP can provide temporary liquidity between currencies, helping payment companies avoid keeping money trapped in accounts around the world. Ripple’s full MiCA authorisation now gives its regulated crypto services access across the European Economic Area. 2. $XLM The strongest remittance and stablecoin network. Stellar recorded $5.5 billion in stablecoin payment volume during Q1 2026. MoneyGram also continues connecting Stellar-based digital dollars with cash access, and DTC expects tokenised assets to become available on Stellar in 2027. 3. $QNT The interoperability layer. Quant’s Fusion Rollup connects 74 networks, while UK Finance is testing tokenised bank deposits with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander. 4. $LINK The institutional connection and data layer. DTCC is integrating Chainlink into its Collateral AppChain for pricing, valuation and near-real-time collateral movement, with production expected in Q4 2026. 5. $XDC The trade-finance specialist. Native USDC and CCTP V2 are live on XDC, strengthening its position for cross-border settlement, receivables and tokenised trade assets. 6. $HBAR The enterprise settlement network. Archax is already using Hedera for tokenised securities whose USDC cash flows automatically follow ownership in near real time. One moves liquidity. One connects money with people. One links banking systems. One delivers trusted data and instructions. One modernises global trade. One supports regulated enterprise assets. Institutions will not choose only one rail. They will need an entire financial stack. These six are already positioning themselves inside it.

• 
  🤔J🤷 (@jameseonline) reported 41 minutes ago

  Hi .@NatWest_Help are you having issues with push notifications today?, I'm transacting on NatWest & RBS accounts and not getting anything despite having things turned on, thankfully money is where it should be but yea

• 
  Lady Nikki Tees of Lochaber (@1950sLibrarian) reported 41 minutes ago

  @johntierney73 @NnatMmac @NatWest Natwest refused 2 payment on my account when my card was cloned. They knew I didn’t spend nearly a grand on Amazon or eBay usually. They then cancelled my card, issued a new one, and gave me a temporary overdraft to cover my standing orders & direct debits etc. Good service

• 
  IKR~ÓluKayòde (@ray_kay9) reported 47 minutes ago

  @Omojuwa My wife with a Natwest customer and called him by name, a Brit said pls refer to me with respect,not by name! First he's old enough to be her father, he's not just a random customer and for the fact my Mrs is an Nigerian, he knows there's lot of respect from where we came from!

• 
  X Finance Bull (@Xfinancebull) reported 50 minutes ago

  🚨 $QNT holders, seven major UK banks are testing programmable bank money on infrastructure provided by Quant. Read those names again: Barclays. HSBC. Lloyds Banking Group. NatWest. Santander. Monzo. Nationwide. Led by UK Finance, the Great British Tokenised Deposit initiative is delivering live pilot transactions involving digital versions of normal sterling bank deposits. The easiest way to understand it is this: Your money remains bank money. But instead of sending it blindly and trusting every person in the process, rules can be attached before it moves. Payment releases when the buyer receives the product. Mortgage funds transfer when every document and condition is ready. Money and a tokenised asset settle together, so neither participant is left waiting and exposed. Quant’s Overledger provides the orchestration and interoperability connecting participating banks with RTGS, Faster Payments, Open Banking and tokenised-deposit platforms. That is why this matters more than another blockchain demonstration. The institutions are testing real financial activity across multiple banks, with fraud protection, settlement efficiency and programmability at the centre. GBTD also follows Quant’s involvement in the UK Regulated Liability Network, while its acceptance into the Bank of England Synchronisation Lab places the project beside the UK’s work on atomic central-bank-money settlement. Does this guarantee every bank will buy QNT? No. But it gives Quant institutional validation that most interoperability projects spend years trying to earn. If GBTD succeeds, the opportunity will extend far beyond one UK pilot. Other countries are also exploring tokenised deposits, digital securities and connected payment systems. QNT is sitting behind infrastructure the largest banks will need to make those separate systems work together. Many people will study QNT after adoption becomes obvious. I would rather understand why seven banks selected Quant before everyone else notices. My conviction in $QNT came before the headlines. Now the adoption is becoming impossible to ignore.

• 
  Jennifer Thetford-Kay (@JenKteach) reported 52 minutes ago

  BEACON ALERT | MISSING VETERAN We need your help locating Stephen Blackburn who is missing with concerns for his welfare. LAST SEEN: Monday, 17 August, in Liverpool city centre, near NatWest on Lord Street/Whitechapel. Stephen had previously attended a charity football event at The Pitz, Liverpool, and is known to have links to both Liverpool and Preston. If you have seen Stephen, or have any information that could help locate him, please contact the police. Police Reference: LC-20260816-1486 Please share, particularly across Liverpool, Preston and surrounding areas. #BeaconAlert #MissingPerson

• 
  I L (@iluyimbazi) reported 52 minutes ago

  @isabelrosesss This is NatWest/RBS/Ulster. Most annoying login among banks

• 
  Jumpers For Goalposts (@Anthony86619842) reported 53 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  Ali@Makely (@MakelyStudio) reported 55 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  Alex ******* (@socialPolly) reported 57 minutes ago

  @NatWest_Help I did that, and they said I needed to speak to NatWest bank not the investment line. They transferred me through to an automated service that didnt understand what it was I was trying to get through to. So I gave up.

• 
  tmjohnson (@the_cs_book) reported 57 minutes ago

  @SebJohnsonUK @CosineAI Genuine question how is NatWest going to help design a frontier model?

• 
  Kenne_A (@StMollyBloom) reported 58 minutes ago

  This Cian_UTD bollocks doing the rounds, and I’ve got to say I don’t believe the majority of it, but if true, and Betfred and NatWest are looking at reimbursing and even compensating him, they’re setting themselves up for a real shitstorm. Anyone who’s ever known an addict of anything will know that it’s ultimately up to themselves to help themselves. And what BF and NatWest are seemingly about to do is set up a precedent where any gambler can freeroll the bookies and the banks by Gamstop’ing themselves, working around it, and recouping any losses. Why would you not? If I can deposit £5k to a bookies and go all out to try triple it in an evening knowing they have to refund me if I lose I’d be an idiot not to. Situation here should be as followed. Thorough investigation, apology if in the wrong and a review of their internal flagging system. And instead of a refund, assistance to Cian to get help with his addiction. Cian has been on the timeline for a long while with one grift or the other. If he comes out of this even or ahead he’s learned nothing. And in a few months time he’ll hit one of the other bookies with the same story. And someone help his ******* kid.

• 
  Halal&Tayyib Organics 🍃 (@NaturezFynest) reported 58 minutes ago

  @grok Ofcourse not! Why would they leave an Internet trail. Bank of England funds Natwest, HSBC, Barclays etc. An overnight shut down of all their accounts for unproven allegations.... no link, yeah okay! 👍

• 
  Ed MacNaughton (@EdMacnaughton) reported 59 minutes ago

  Nearly 24 hours since I called your automated service for a call back. Clearly need to review our accounts with NatWest.

• 
  Pizza factory (@Pizzafacto90385) reported 59 minutes ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  Goodyear Blimp (@Goodyear_Blinnp) reported 1 hour ago

  @pokemondealsuk Never had an issue with Chrome and Natwest debit cards

• 
  Gillian richardson (@gipsygillo) reported 1 hour ago

  @NatWest_Help finding it incredibly difficult to access previous sainsbury’s savings account that transferred to natwest 😢😢😢😢