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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Willett
(@becks_or) reported
I just about give up !!@NatWest_Help trying to open an Adapt a/c for a 16 year old but the entire process has been awful. BTW I Identify as Mr not Mrs and my surname is Willett not Millett but since I’ve been a NatWest customer for 30 years you should know that
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Soapieeeeeeeeeeeeeeeeeeee 🏳️⚧️ | 🇬🇧
(@cervixthief) reported
I go into a Natwest branch to change my name and there's three police constables waiting for me. What ********. They were there for my ✨ welfare. ✨
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Plantzillas 🌱
(@shelly_reith) reported
@NatWest_Help Still waiting, no boiler no communication #Natwest 1 week and counting. Think I’ll change banks, if you can’t fix my boiler with your insurance then maybe I shouldn’t be trusting you with my savings?
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Richard James Martin-Worth
(@Stricken36) reported
@NatWest_Help How can I approve transactions and access my Natwest account if I don't have access to my phone or phone number please? this is very, very frustrating!!!
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Dan Bryan
(@DannyUKG1) reported
UK & EU banks, I will now reclaim your accounts, land, assets and customer base. All banks witholding your email address, this is illegal. You will conduct instructions via Twitter DM. Natwest you are first.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Jurgo
(@UselessClown) reported
@NatWest_Help One week ago I trying to change my Address on my NatWest bank account. But I got Service temporarily unavailable. "Try later". I tried again several times, but today I still get the same problem.
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_insert halloween name_
(@MaFt) reported
@NatWest_Help If I disable contactless on my bank cards via the NatWest App, will that stop Google Pay contactless from working too?
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David Winch
(@david_winch) reported
@BCLsolicitors @liamivolane I think NatWest in a press release apologised for its "failure to prevent" money laundering - which rather muddied the waters as it had pleaded guilty to failing to operate ongoing customer due diligence.
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Steven Taylor aka tom
(@StevenT76333973) reported
@NatWestH Ive tried for ages today to try to contact NatWest and tyl It seems to be almost impossible
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Jay Kay
(@JayKayYae) reported
@theevilp I was in full dada of natwest final mode, ready to remove the shirt and shout **** the bastards - again n again n again. But ho na paaya
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Liberty4X
(@XLiberty4) reported
@cryptonobes1 @OpCryptoUK I'm with RBS part of Natwest, they pointblank refuse to allow your money to be uplifted to a Crypto Wallet. No such problem with Bank of Scotland, i use SwissBorg and love the simplicity.
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Richard Alan Beadle #KBF 🧢
(@alfaqfour) reported
@and_herps @Dave0London @GBNEWS I had fingerprint ID to log in to the NatWest app. It only worked for a few weeks.
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Mark Wilson
(@PlanetWilson) reported
@NatWest_Help I am not a current Natwest customer so couldn’t use an app I’m afraid
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Soapieeeeeeeeeeeeeeeeeeee 🏳️⚧️ | 🇬🇧
(@cervixthief) reported
But why tf is Natwest support so nice and pleasant. Literally the guy on the phone told me about why he was interrogated by three Australia Federal Police officers.
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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ً
(@lfckristian) reported
@NatWest_Help i recently switched (upgraded) my account but missed the switch and stay offer. Is there any chance I can be included in the promo? I’m a long time Natwest customer. Thanks
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Sue Simmonds 🌹
(@sue_simmonds) reported
@RBS_Help I’m in now and due to staff shortage etc they shut for lunch. Branch closing for good soon so this won’t be an ongoing problem as the facility to withdraw will be moved to NatWest
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bigdadbelly
(@bigdadbelly1) reported
went into my bank website to get a loan quote today. Over 20% apr. Went on money saving expert. Loans from 2.8%. Clicked on the one I wanted. Hit apply and boom money in my account. @NatWest still sending me emails saying hey still want our **** loan? No ta next job new bank
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Mister Mann #ENDSARS #ENDSWAT #ENDPOLICEBRUTALITY
(@Capt_Aikay) reported
@EditiEffiong Omo if it ain't brokw don't fix it....the most important thing there is no rubbish 50p stano duty levy or 10p inter bank fare that when I send £100 from Monzo to Natwest or Barclays.
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John Mccormack
(@jdmotors1) reported
@NatWest_Help I’m at my wits end, NatWest froze my account last Saturday, leaving me with no access to any funds, No reason, no contact… It’s now Friday and still nothing… I’ve emailed CEO’s, I’ve emailed fraud department, I’ve emailed anyone of importance and still nothing
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Vicky Thomo
(@Vicky_T09) reported
@NatWest_Help shocking customer service today from NatWest when contacted for financial assistance! No help what so ever!
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Becks Ward
(@becks_ward01) reported
@NatWestBusiness Do you intend to get rid of the card reader for approving payments on line? Everywhere else seems to manage with verifications by text message (as does the login to NatWest banking). Trying to pay my Corp tax but can't as I don't have a card reader with me.
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Dr Claire Feeley
(@DrFeeleyRM) reported
@NatWestBusiness I understand it isn't yet...as per @MartinSLewis recent Twitter post I saw Natwest wasn't offering this. However, as a customer, please can you consider making it available. £100 contactless is far too much.
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ać
(@7aniqa) reported
@hxssan__ I swear on my dads NatWest bank statement you lot AINT ****
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Jack Hill 🚴♂️
(@Jack__Hill) reported
We have a strong loyalty to NatWest atm. Ethical banking? What ********. It's only money. What is that?
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☠️ Ed Vegas ☠️
(@ImEdVegas) reported
Natwest are dealing me some fuckery. Tried to buy crypto via Binance, Coinbase & Moonpay. They’ve blocked my card. Logged into the banking app and online banking via browser. My ******* account has gone with all my money! Only showing an old ISA account! WHAT THE ACTUAL ****!
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Quinn
(@quinn_CA_to_UK) reported
@JLFphoto The new joiners at NatWest will be let down that you need to be a sir doctor just to reach middle management in the retail back office.
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Soapieeeeeeeeeeeeeeeeeeee 🏳️⚧️ | 🇬🇧
(@cervixthief) reported
My experience today with Natwest is very confusing to people when they ask me because branch was **** but customer support was great.