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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (27%)
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Mobile App (20%)
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Login (20%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Norwich, Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Mobile App | |
| Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Krishnendu Dasgupta
(@krish_dasgupta) reported
@NatWest Hi Natwest, this is Shilpi Dasgupta ( DOB 23/07/1980), my cards are stolen, plz block all debit and credit cards. I am hold for telephone for 20 mins.
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Leonore Christa
(@LeonoreChrista) reported
@Shaunybiggz @RevolutApp Happens frequently with Rev, hence why I’m yet to let my NatWest go! It’s almost end of working day @RevolutApp any updates? Still not working …
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Exclusively African
(@myafricatravel) reported
Natwest - please help me! I have bills to pay but my account is blocked - please, please, please @NatWest_Help @NatWestBusiness
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Si
(@KOPCHOIR) reported
@SwissKnee Did you sort this Amazon issues and do you bank with NatWest. Sorry to just drop a tweet your way but it's driving me round the bend
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𝔸𝕞𝕪 *𝕞𝕖𝕕𝕚𝕒 𝕠𝕗𝕗𝕝𝕚𝕟𝕖* 𝔹𝕖𝕤𝕒𝕥𝕖 👹
(@333Beastie) reported
@NatWest_Help @guardian Been asked 10times the same question. Natwest have made a mistake which they refuse to fix! How is this even legal!?
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Varsha T
(@mrs_veetee) reported
@Missguided Got an email saying “your systems are down” so try again in 72hrs. Been a lot longer than that now, tried and no response. Again called NatWest to process this faster as it’s a joke
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Ben Gillam 🙏 ☮️ 🇺🇦
(@bengillam) reported
@TfL having real problems trying to use Santander cycles, NatWest Mastercard business credit card, won’t accept contactless or putting card in terminal if I try to add it to app it looks like it accepted it but then I go to hire cycle and it asks for it again. Card is fine. Help!
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Serendipity ✨🌸⚖️
(@TweetingHermit) reported
@CovidMarshall Getting kicked out of NatWest Bank for refusing to wear a mask and having my account closed down by a manager who was a shortass and effeminate for calling him a cutie pie little hamster. True story, not made up. I'm now with a different bank.
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sjak54
(@sjboxofficer) reported
I receive calls- now Really suspicious calls- from private numbers- today, yesterday was even spookiest calls. Croatian bank wants I to call them or give them my phone number. They can not do anything- they **** my 2 verification device- whats NatWest case
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David Good
(@DGan1x) reported
@8_16_32bit @SuperBenjiX "Hi, is that Natwest help? Can you confirm that I can use a fully upgraded Diablo character as a deposit for a mortgage? NO?! Well what ******** is it even FOR?!!"
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✨elle✨
(@__franceschi) reported
So I got in touch with NatWest to get my banking sorted and it’s gonna take another 72 hours. Another 72 hours of no access to my banking. Brilliant. :)
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aa💞
(@yellowburrito) reported
Is the NatWest app down again? Says it’s verifying the device and won’t let me log in
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Bríd 3.5% 🇮🇪🇪🇺
(@akaSpearBird) reported
Safety Warning to #NatWest customers. I’m in Senegal (a country I can’t bring money into). I had registered my debit card as ‘going abroad’ however when I arrived at 2am, my card was frozen and I am still unable to access money. What kind of bank puts a woman in this situation?
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Adam Auckland
(@adamauckland) reported
@thomaslaker @NatWest_Help Yeah, NatWest a bank so terrible when I opened a business account, they opened it to the wrong address, sent the cards and chequebook to the wrong address, then refused to change it because I didn’t have any of the documents.
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Clifton Decorators
(@clifton_dec) reported
@VirginMoney @Riot_Rooni This app is terrible. Always going down. Im off back to Natwest as soon as i can. Cant run business banking with unreliable service.
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Serendipity ✨🌸⚖️
(@TweetingHermit) reported
@CovidMarshall Getting kicked out of NatWest Bank for refusing to wear a mask and having my account closed down by a manager who was a shortass and effeminate for calling him a cutie pie little hamster. True story, not made up. I'm now with a different bank.
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𝔸𝕞𝕪 *𝕞𝕖𝕕𝕚𝕒 𝕠𝕗𝕗𝕝𝕚𝕟𝕖* 𝔹𝕖𝕤𝕒𝕥𝕖 👹
(@333Beastie) reported
48 hours and no concrete help. And somehow it's legal for @natwest not to fix their mistakes which strand customers in other countries with no access to their funds.
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peter cave
(@flossopher) reported
@NatWest_Help E.g.of NatWest's incompetence. It sends me new debit card: fine. When I try to make a little charity donation online, I have to use card-reader - okay. But... card-reader does not recognize new card. Then we have the pointless 'help' from "Agent Cora". Hopeless.
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Andrew Hudson
(@ukhack) reported
And was given the exact same message as I got the last time - accounts will be closed in the next five days. Each failed attempt has relied on me contacting NatWest for you to reveal that there’s been an issue and that payment will be in the next five days
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Lukey 🍂
(@luke_wood88) reported
@NatWest_Help @Airbnb_uk I'm trying to send money to a host for a stay tomorrow but the payment keeps failing. NatWest says it's Airbnb's fault - can someone from either company please help URGENTLY?!!!
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Michael Boreham
(@mikebore) reported
@NatWest_Help NatWest FaceID log in works great, but the blink-to-authorise a payment fails 9times/10 and I have twice been locked out of account for failed attempts. Can I keep Face ID login but lose the blinking part? Thanks
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beef galore
(@PR0MARE) reported
@NatWest_Help hi! i tried to pay online with one of my cards but it kept declining - payment screen said to contact my bank. tried with my other natwest card and all was well. i have a suspicion that it's getting stuck at the authorisation part, is there anything to help? thx!
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courtney
(@f1court) reported
@Mackorous transferred money on thursday to my natwest account. but the money won’t come into my account until after the bank holiday, which is why bank of irlesnd is a **** bank
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R̶y̶a̶n̶
(@_RyMcCluskey) reported
@NVLTweets Or for money I'm just off down NatWest to deposit some RG3s n honey
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Gareth Evans
(@geek_gareth) reported
I bet (no pun intended) they wouldn't block payments to gambling sites (don't gamble). I've been meaning to close my #ISA for a while (pointless with today's #inflation). Now I will! Natwest says it's for my safety, but I don't feel #safe if THEY decide where I spend MY money.🤬
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Tony N ..
(@TonyNichol9) reported
@BrooklynDon6 @HumzaYousaf That’s your problem. NatWest Global HQ have already confirmed they will be moving south on independence so I assume will the other finance houses in Scotland along with Retail, Nuclear, Defence and Business. Denmark do not have a historical commercial ties - 200.000 jobs
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Climping Cottage
(@ClimpingCottage) reported
@yoswansrock Well, it used to be the Commerzbank headquarters. On 9/11 they were evacuated as it was thought at one point that all prominent buildings were being targeted. In London, anyone around the Natwest tower, which included Commerzbank London, were equally evacuated down to Monument.
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Magpieskip
(@magpieskip) reported
Hi @ExperianExperts Your contact form doesn’t seem to be working, and you don’t accept phone call from non-subscribers even though you are messing up my life. Natwest confirmed satisfied you want which yours system hasn’t reflected the history for ages.
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BP (she/hers)
(@BP_Bryony) reported
@emmafc74 @NatWest_Help @SignVideo I tried using the Relay UKapp due to it being on NatWest website ... which I HATE because the typos cannot be corrected and very hard to use, so cumbersome. The woman refused to talk to the operator. This is so stressful!!
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Sam
(@samandsage) reported
@Mikey_W_Cat @AmazonHelp I’m with NatWest too and having the same issues. Funnily enough I tried to pay today with a new card/ new account so it’s the Mastercard debit and it did push through to my bank after a five minute delay. Just annoying because it’s a card I don’t want to use