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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (25%)
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Mobile App (25%)
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Login (17%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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The Tartan Pimpernel
(@supermac008) reported
Completing on a house two days before the expiry of my current mortgage deal, but NatWest insisting on charging full early repayment charge. @NatWest_Help is this company policy despite cost of living crisis? 20 years as a customer. @itvMLshow
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just a londoner 💙🇬🇧🇯🇴💚🕊️
(@Just_a_Londoner) reported
Hi @NatWest_Help can I access my Natwest app while abroad? 🤔
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Chloe_✙🌱
(@C_Constantinoux) reported
Not the guy on the phone at Natwest gaslighting ******** out of me this morning 🥺
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bilbo
(@ChaseMbbsMbchb) reported
@Logical1966 @michael03576675 Aaron NatWest have a machine you chuck coins into and it goes onto your bank card do Barclays not have one I poured £307 in there in 2019 for my nieces (more than one niece) spending money when they went to Spain. No problems A bank surely can’t turn someone away
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scottM
(@sfm666) reported
@NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money..
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Lee David Rusbridge (LDR) 🌈🏳️🌈
(@LeeDavidKent73) reported
@NatWest_Help if anyone updates there mobile number & email address why does it take 3 days to sign in or sign up again to your NatWest account Confused Why it takes that long
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Bredriano
(@BREDRIANO) reported
@NatWest_Help Hi, could anyone please answer to my simple question? Is this a normal practice from NatWest to send CD’s to their customers home? Yes or No. I do not think having my name or bank details will help you to answer my simple question.
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Martin
(@martingrimsby) reported
@NatWest_Help I do but 1) mostly debit cards and 2) I wanted to use my Mastercard but NatWest seems powerless to sort the issue. Quite frankly unbelievable.
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Hi, My name is Joe
(@SayNoMore33) reported
It's just taken me 40 minutes to set up a new standing order to pay a monthly bill. Natwest make you jump through all these hoops including a biometric scan. I just want to watch Naruto! I can't be ****** with all this adulting ****
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Frankie Rose
(@Taffouna25) reported
@CromwellStuff I closed an account with NatWest a few months ago. They questioned me, asked if I wanted to transfer the money into another bank, then wanted to know what the money was for. Told them it was none of their business & to write that down.
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Pottr564
(@pottr564) reported
@NatWestGroup customer for 25years. Experian - 999. ClearScore - 947. Salary £60k. £15k 5yr loan from NatWest , 9.9%. Google came back with @RateSetter £2.8%. Saving of approx £2800, and the money was in my account the next day. Screw you NatWest. Thank you @RateSetter
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Wajahat Ali
(@Wajahat21322487) reported
@danredford70 Fully agree with your views. The NatWest Trophy was a really competitive and high quality cricket competition which was promoted very well by ECB. But now it seems Andrew Strauss wants to severely cut down 4 day games and maybe totally eliminate the One Day competition.
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Charlotte Morgan
(@MorganBroadcast) reported
@rrrrison @NatWest_Help @Harry2671 Come on NatWest - if I’m not mistaken, just like Santander you too store the customer’s PIN in your app. You decided on allowing that, not your customers. Please reconsider that feature - it’s unnecessary and is a golden ticket for fraudsters.
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Ria Stones
(@RiaStones) reported
@James_MRThomas @NatWest_Help I’ve spent the last 3 hours trying to get help from natwest and I’ve been cut off several time and no help yet
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Oliver Hodgkinson
(@ojhodgkinson) reported
I’m actually an RBS customer but after my interaction today, I’d consider switching to NatWest especially since there is no open RBS branch to be found near my home. These two colleagues are a credit to your company and I hope this praise can be passed on to them. Many thanks
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RB
(@RyeBreth) reported
@efgbricklayer @NatWestGroup I think anything to highlight this poor practice from NatWest would be ok. With the way they've been with us I wouldn't be surprised if others are having similar issues and there'll definitely be people they do it to in the future!
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J
(@enrdmjayao) reported
@NatWest_Help Hello - are Natwest Invest log-in details different to the details used to log-in to the standard Online Banking? Using the same details on both and it doesn't seem to work on Invest. I can only access Invest by logging into OB first, and then clicking on Invest.
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Vishnu Ambat
(@sreekanthambat) reported
@NaMoStadium @BCCI Because of Ganguly and Dravid's slow approach, India lost many matches. Natwest and all, thanks to Kaif & Yuvi. India had a good team with Sachin, Sehwag, Yuvi, Kaif, but they were led by Ganguli and Dravid, who wasted ball after ball. Otherwise, they should have won more games.
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TaffyStang 🏴
(@TaffyStang) reported
@NatWest_Help Thank you for your reply but our application is not with NatWest but with another major UK bank. We are experiencing the same rubbish service from #optimalegal as everyone else. Please replace them with a decent company.
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Nathan Dockray 🐍
(@NathanDockray) reported
NatWest might be the worst customer service company I’ve ever used… all I want to know is if my new card is being sent or not. 5 hours later… @NatWest_Help
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Dan ☢️🌈
(@BlackFinch) reported
@arrwoo I have this problem with the NatWest app; the keyboard is just *slightly* different, making it surprisingly hard to type
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Paul Hughes
(@Paulmh5) reported
@NatWest_Help Is fraud not important to NatWest anymore? Tried to report a fraudulent transaction on the stupid chatbot and to 4 different people on the phone and no one seems able/interested to help.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://manage-personal-details[.]com/Login[.]php #phishing #natwest #porkbun
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Otto Osirian
(@OttoOsirian) reported
@Natwest, I bank with you and have another bank account with another bank, I want to bring all my direct debits to my Natwest account but want to keep my other bank account too, can I use switch service to do this?
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scottM
(@sfm666) reported
@NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money
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Tanyax
(@GxTanKx) reported
Natwest must be trying to **** with me😭😭😭😭 I transferred a huge amount of money out of my savings account into my current account but it’s disappeared😭😭 then I tried doing a smaller amount and that’s disappeared too😭😭 what on Earth is happening, ill actually cry
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scottM
(@sfm666) reported
@NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money.
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root
(@rootfsext2gz) reported
@Natwest_help hello, I've been trying to get Apple Pay setup for my Natwest Direct card on my Mac, but I don't get any text message and the phone number given takes me to an answering machine which tells me to look elsewhere for help. Meanwhile, I'm unable to get verification.
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scottM
(@sfm666) reported
@NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money
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Bredriano
(@BREDRIANO) reported
@NatWest_Help Hi Lauren, thanks your reply. I would like to know if this is normal for NatWest to send CD’s to their customers. I’m not sure how my details would help in this matter.