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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (41%)
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Login (24%)
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Transactions (19%)
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Mobile App (16%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell and Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Mobile App | |
| Barrow in Furness |
Website | |
| Thetford |
Transactions | |
| Worthing |
Website | |
| Berkhamsted |
Login | |
| Croydon |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Kiri
(@Kiri188801802) reported
@NatWest_Help I notice online NatWest are saying there is a problem with payments this morning so I’d assume that’s the issue?
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Dr Michael Orgel
(@orgel_dr) reported
and get NatWest to be a bank that doesn’t contribute to global catastrophic risk- like climate change and nuclear weapons. The problem is that NatWest has a controversial weapons policy which only partially restricts investment in companies doing nuclear weapons work,
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ruby cooper🌺🌺🌺
(@rubycooper007) reported
@DrProudman I was stalked 27 years ago...I reported it but because the stalker worked for natwest and had got my details off natwests computers the @metpoliceuk would NOT HELP me...no trust for police or cps. Met police harassed me to be silent
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L Break Into Program 🇺🇦
(@BreakIntoProg) reported
Does anyone remember the very first iteration of Natwest's online banking? It required the user to randomly press keys for a while, presumably to generate a unique key of some description. Anyway, it was terrible, and put me off online banking for years.
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Jamie gill
(@Moots_j) reported
@NatWest_Help absolutely appalling customer service, trying to make a purchase in a shop, you’ve declined a transaction then bounced me between different departments, so far have been on the phone for 45 minutes. If you want frictionless transactions I’d advise not using NatWest
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Gc1980
(@Gc19802) reported
@NatWestBusiness Where is my f-ing bank account? My business account disappeared Monday & as yet all you've told me is its your fault and will return within a week. Not good enough. I can't pay anyone, can't access funds. Give me back my account please. #natwest #bankfails #lost
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Fairy
(@theironingfairy) reported
Barclays Bank, Lloyd Bank, Natwest Bank, Halifax Bank, RBS Bank o/s system down???
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Ọrẹolúwa 🦋
(@SortOfKnownO) reported
@iconicDemoe When I tell you they don't care. It's not just the boots. The counters in HSBC weren't working, NatWest was somehow too. So it's a whole area thing. It's like they don't think the people living here deserve the same standard of service.
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David Buik
(@truemagic68) reported
NATWEST 1st Q results - profits up 11.3% to £841m - CET 15.2% - margins +15 basis points to 2.46% - net lending up by £6.7bn to £359bn. Government stake down to 48%
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That big number 5
(@Thisisred5Five) reported
@NatWest_Help trying to set my daughter up with the NatWest app for which we need her account number & sort code but we can’t get this with logging into online banking which we can’t do without her account number & sort code! Round & round in circles! Utter ****!
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Lewis Standing
(@LewisStanding1) reported
@alexanderjbald Yeah I had natwest try to send the bailiffs round in between final year and starting working. They didn't like me using my student overdraft as an overdraft. They could have made thousands from me from a mortgage but squabbled over £1500 debt.
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Dr Michael Orgel
(@orgel_dr) reported
and our very existence is under threat. NatWest needs to stop funding companies profiting from this global catastrophe waiting to happen. They can do this by taking three decisive steps. First, the bank should announce its decision to eliminate all financial support to companies
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Yasmyn
(@Yasmyn29090399) reported
@NatWest_Help hi! Are payments made from other accounts to NatWest accounts slow today? My father sent me £60 and it’s still not in my account. He sent it at 10:25am. Thank you
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Samuel Carvalho
(@SamCarvalho) reported
@LloydsBank NatWest has advised that you’re having technical issues with payments not being received by people sending from Lloyds accounts, and I, as a NatWest customer, can confirm I’m not receiving instant payments from Lloyds accs despite many hours. When will it be fixed?
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Ebz♡
(@ebztee) reported
@TfL lost my NatWest bank card on number 53 this morning around 7am. Website says cards will be destroyed but there's tweets showing people's cards being handed in! Please help, not sure how I'm getting home tonight!!
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ruby cooper🌺🌺🌺
(@rubycooper007) reported
@lulinspector Under Starmer, the cps, the metropolitan police and RBS conspired to pervert justice to silence me from whistle-blowing when I was stalked by a clerk working at natwest who used rbs computers to find my home address
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k
(@beauna7) reported
@NatWest_Help Verification code not sending on Google pay. Your online message's service in the Natwest app is poor. Just provides you with a link to Google pay set up. Which i can do my self by logging into my Google account . Clearly something wrong on Natwest behalf
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Halifaxtropolis
(@littlerich007) reported
Customer service in this country is shocking. British Gas, Barclays Bank, Virgin Media, NatWest. All over the past two weeks their service is absolutely shocking. No resolution and just shite fob offs. They just do not care.
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Suzanne Douglas
(@Sooziemoo) reported
@NatWest_Help trying to xfer to my Revolut app but NatWest app states having problems, can you help?
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Oooh, I Could Crush A Grape
(@crushagrape) reported
@NatWest_Help @ColonelCohiba The last time I was in a Natwest branch, I and the customer waiting next to me were referred to by a member of staff as "units" to our faces, not once but twice. Couldn't give a toss what mentally ill members of staff you've employed want to be called. Penis=He Vag=She. Simples.
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Dr Michael Orgel
(@orgel_dr) reported
Scotland’s largest bank, NatWest Group, recommends looking into electric cars, but is still financing the companies that build nuclear weapons. Customers of RBS and other NatWest subsidiaries are asking their local branches for help to change this outdated practice
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Geoffrey Armstrong
(@Gaarmstrong318) reported
@NatWest_Help Hi natwest, I’ll forward it on site. And no I didn’t click on it. If I every suspect anything is even half genuine I’ll close the email and log in via a secure browser.
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Jimi182
(@Jimi182) reported
from
Castlereagh, Northern Ireland
@NatWest_Help currently on hold with your fraud team, for 20mins, to discuss an issue that I was told three times already, was resolved. Unacceptable NatWest!!!!
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Alice (they/them) 🏳️🌈
(@alice_hancock1) reported
Honestly don't think much of this 'Bank Holiday' lark. Turned up outside NatWest with a deckchair and umbrella and THEY'RE NOT EVEN OPEN WTF.
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Kelvin Karaoke
(@whizzkid69) reported
@NatWest_Help Hi, is the natwest app down, I tried to log on but it says it is trying to establish a connection between my device and yourselves, I tried my WiFi and Mobile Data but both the same. Many thanks, Kelvin.
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Sarah Little
(@sarahsmall) reported
NatWest just paid my rent twice today as a ‘technical error’ that ‘can’t be recalled’. The guy on the phone says they’ve been having issues with standing orders all day so check your accounts!! @MartinSLewis
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BreeseAdventures
(@Adventures_UK) reported
@NatWestBusiness @NatWest_Help Your support and explanation as to why/how €3000 of our money ‘went missing’ 2 weeks ago is absolutely unacceptable!! These payments are time critical and this needs sorting out!! #natwest #natwestbank
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Ian Lord
(@lord_ian) reported
from
Wilmslow, England
@NatWest_Help Hello. I found someone’s NatWest debit card in a machine in a car park this morning. Can you help with contacting the owner?
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lucas 🐢
(@CGamer1993) reported
cant buy a holiday ticket; sick beaches now i have wait 3 working days to use natwest app. baloon flight was ****, lasted about 10 minutes was scared though. #FixThesystem
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Dr Michael Orgel
(@orgel_dr) reported
Customers of RBS and other NatWest subsidiaries are asking their local branches for help to change this outdated practice and get NatWest to be a bank that doesn’t contribute to global catastrophic risk- like climate change and nuclear weapons.