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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (31%)
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Website (25%)
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Mobile App (25%)
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Login (19%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Mitcham, Norwich, Pontypool, Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| Norwich |
Mobile App | |
| Pontypool |
Login | |
| Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun
(@nuahsnageek) reported
@curexcomplex My brick and mortar bank is NatWest, so basically RBS. I’ve mercifully had no major issues yet, but compared to Monzo and the like, they’re just no where near as easy to work with
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VaxIsVirus ⚒
(@VaxIsVirus) reported
@NatWest_Help trying to access trustfund that was set up & you are ignoring calls, along with your online portal not working. I also see that a lot of parents are having the same issue, that you are making it impossible for kids to get their their #trustfund #natwest
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David Richards
(@gadgetbluetab) reported
from
Leicestershire, England
@emhhomes @emhhomesChris For 2yrs now my NatWest Home Insurance trying to contact yourselves about the damp coming from one of your property (70 Mount Rd Leicester LE5), into ours kitchen. I feed up of the none response to deal with problems. So I'm going to let everyone know !
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Faye York
(@Faye_York) reported
@NatWest_Help Hi. It seems to an issue solely with the NatWest App where the font is so large so you can’t see all the info at once. My other apps are fine
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Sophie
(@sophieADT) reported
@NatWest_Help Hi there,I changed my natwest account to a student account which I got an email confirming it’s approved today. It’s been changed but the overdraft isn’t working. When I try to use it it just says ‘insufficient funds’?
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Arriva Beds & Bucks
(@arrivatheshires) reported
Unfortunately due to bollard failure in Watford the 500 service will be serving Natwest bus stop instead of the High Street. Many apologies for the inconvenience caused
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Jack “persiflage” Bremer
(@jackbremer) reported
@BarclaysUKHelp Yes, and if you can decipher all that from the error ID why not show that on the screen instead. Logged in to Natwest instead. Works 100% of the time, every time.
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Evelyn
(@Evil__Evelyn) reported
@dudefoodlove @NatWest_Help Oh Natwest has never been great customer service!!! Even my Barclays account, if eg I freeze my card (so noone can try steal my money if they stole my card) Barclays would issue me a new bank card regardless whether the card is frozen or not. Natwest on the other hand ......
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Ash
(@a_sharma99) reported
Legal action will now follow against you NatWest and FCA for the way you think you can tell people what they can invest there money in. The banks running scared because the day they can offer 0.1% funds for customer savings is over and high yield crypto exchanges taking over.
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Spence
(@adamlspencer) reported
As a NatWest Mobile Banking customer, I need my bank balance to be displayed using Goliath-sized digits, So that someone 5 metres away from me can also view my bank balance.
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Mathew Forth
(@MathewForth) reported
@Performance_Bet Oh I'm clueless on a lot of things, mate. I do know that if you could get those stakes on, and have access to more than accounts than NatWest, you'd be taking it in yourself instead of posting sick inducing emojis on here in the hope some mug pings you £20. But I'm clueless.
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Arriva Beds & Bucks
(@arrivatheshires) reported
500 service picking up outside Natwest in Watford again due to bollard failure and not being able to serve High Street. Many apologies for the inconvenience caused
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Jack Faulkner
(@Jackcantsleep1) reported
@LeninsLinguine @SpookyLovejoy The 4th picture annoys me. They should have stopped at the NatWest Tower. The Gherkin is ok but most of those buildings are ****.
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Jonathan Couchman 💙
(@JHCouchman) reported
@NatWest_Help I am the membership secretary of a voluntary organisation that banks with NatWest. Two people have recently reported that subscriptions payments by BACS were rejected. No problems reported previously. Is there a problem with the BACS system?
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LovelyLife
(@LatishaSinon) reported
I was told by a member of staff that there is no way to access my account to access my funds although I have a diabetic son which I need my money to assist with his medical requirements. I have banked with NatWest for years and was given no reason why my account was closed
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GeeBeester 🇬🇧 🚀🐝🌸
(@BeesterGee) reported
@NatWest_Help You could up the reliability of the van service to the South Downs. We had to do without it for over year, you reintroduce it then it doesn't run for the whole of September & no reason is given. How can you call this a service? It's pathetic but not untypical of #NatWest
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John Watt
(@xpresslegalwest) reported
Leading mortgage lenders are are no longer ruling out entrepreneurs if they have taken govt. support during the pandemic. NatWest, HSBC and Santander are making it easier for self-employed borrowers by looking at pre-pandemic earnings and removing bans on those who take grants.
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ian duff
(@ianduff4) reported
from
Bathford, England
So I have started selling @BigIssueSWest for this month you can now find me by hmv opposite the natwest bank 9am to 2pm so please come and show your support I look forward to seeing you all again
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lisa
(@pughlisa1) reported
@NatWest_Help oh NatWest. What have you done!!? I’ve just updated the mobile banking app & it’s awful! The massive font and plain/bland views are terrible. Bring back the old app version!
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Lisa matthews
(@matthews3343) reported
@LloydsBank Shame Lloyd's couldn't help me yesterday as if make bank transfer for anything and been scammed or ripped off they don't help but natwest and barclays give you money back as my son and sister in law got theirs back Friday shame I bank with the wrong one so disappointed
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Marian Vasas
(@MarianVasas) reported
@NatWest_Help @graduations Does Natwest will support Garmin pay any time soon? Thank you
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Craig Burrows
(@f1fajoker) reported
@TwoSyncOfficial I was with barclays before and had many problems with them. I moved to natwest and they have been great
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GeeBeester 🇬🇧 🚀🐝🌸
(@BeesterGee) reported
@NatWest_Help If that's the case then surely you should have put this vital information on your mobile banking web page & also tweeted about it. This is just more of the same poor retail banking service in this area, but then I shouldn't be surprised, it is #NatWest we're talking about 🤪
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Boxman🔞 - TETSUZANKO
(@BoscosDen) reported
>Need to re-up Nitro >Bank decides I no longer get to spend my money over an entirely legitimate $99 payment **** you too, NatWest
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VaxIsVirus ⚒
(@VaxIsVirus) reported
@NatWest_Help Those are details that i won't post on social media DMs. Have you got an email where this can be processed safely, as your natwest trust fund portal isn't working?!
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Geoff Maugey (de Moley / Mullah)
(@MaugeyGeoff) reported
RBS and NatWest what ******* scam national Westminster bank advertises that it is national Westminster bank but when they is a problem they hand your account over to RBS. National Westminster bank doesn't advertise this but it should show this in their branches they are the same
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Abhishek Mukherjee (@SachinAzharCT)
(@ovshake42) reported
I did not have a problem with Ganguly's response after NatWest 2002 final, just like I do not have a problem with Kohli's anywhere. But I do have a problem with making the celebrations more relevant than the cricket while discussing the matches.
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Tom Vaughan-Mountford
(@tomontv) reported
@NatWest_Help Can you please STOP changing the ENTIRE layout and user experience of the NatWest app EVERY time you update it. The location of every function shifts from one update to the next. FYI, the latest update now has so much padding I’m scrolling up and down continually.
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Cllr Kiran Khan
(@kiran205) reported
As much as I bash Samsung for not supporting Natwest on Samsung Pay, their repair centre and customer service is actually legit very good. I had my earbuds repaired and returned to me in less than five days. Not bad.