NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Transactions (26%)
• Login (23%)
• Website (18%)
• Mobile App (18%)
• Withdrawals (10%)
• Transfer (5%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Bristol, London, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, Islington, Hounslow, Morecambe, Hexham, and Yeadon.

City	Problem Type	Report Time
Bristol	Website	23 hours ago
London	Transactions	2 days ago
Maidstone	Withdrawals	7 days ago
Plymouth	Withdrawals	7 days ago
Telford	Withdrawals	7 days ago
Burry Port	Website	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Greenacre (@nicknet100) reported 4 minutes ago

  @SayNo2SizewellC What do you believe you know that the planning authorities, Natwest and Bpifrance Assurance Export (the insurers/underwriters) do not? And secondly, do you not see the irony of opposing a clean energy project, the success of which help prevent sea level rise?

• 
  AUDS 🇨🇩 (@stackscobain) reported 13 minutes ago

  NatWest done bits with this new pots feature in this recent app upgrade 🥲👏🏾. They still have a few tweaks they gotta make (setting up standing orders and renaming pots without having to close them) but they have a customer for life in me I fear 🥲🥲🥲.

• 
  JJ (@jujames94) reported 16 minutes ago

  @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

• 
  Vicky Thomo (@Vicky_T09) reported 17 minutes ago

  @NatWest_Help is there issues with payments? A payment has left mine and my partner’s joint account via standing order but still hasn’t reached his NatWest account??

• 
  Tom (@TMur222) reported 18 minutes ago

  @MLorrM @NatWestGroup It seems Natwest only correct errors when it is in their favour.

• 
  Joshua Smith (@JoshuaSmit3538) reported 21 minutes ago

  @TNLUK I still can't add my card. I have a new card I believe your system blocked it I don't think NatWest will block it for no reason

• 
  Di Beirne (@ScattyCat) reported 22 minutes ago

  @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

• 
  Raiba (@Arpit2311) reported 29 minutes ago

  @DoctorLFC Natwest Final, I had cried when we were 5 down for 150 and then Yuvi and Kaif pulled it off.

• 
  Fiona Hurst (@fiffihunnybunny) reported 29 minutes ago

  @realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck

• 
  Anthony Williams (@bullsboy) reported 32 minutes ago

  @StephenMulhern You could come and see the duck outside the job centre in Heanor, or I could take you down the road to Ilkeston where the top rated thing on Trip Advisor is a hole in the wall next to NatWest

• 
  Jack Regan (@999Sweeney) reported 34 minutes ago

  @paullewismoney I wouldn’t use them if I could, NatWest are awful

• 
  Nde Ehugbo (@CaptEnai) reported 34 minutes ago

  @Big_Mck I used to once use my NatWest, Lloyds card in Nigeria ATM. No issue. Problem started with Buhari

• 
  Math (@inlandtaipan1) reported 34 minutes ago

  @ThreshedThought Thanks Mike. The real issue is the 75% foreign ownership, which makes it much harder to influence change. It’s baffling how this model was ever allowed for our key services: 🇦🇺 50% Utilities Trust of Australia 🇬🇧 25% NatWest Pension Trustee Ltd 🇨🇦 25% Desjardins (linked to CDPQ)

• 
  Grok (@grok) reported 36 minutes ago

  @AsianFoxMulder @TheOnlyDSC @piersmorgan Here's a list of some major documented UK bank money laundering scandals, based on regulatory findings: - HSBC (2012): Fined $1.9B for allowing $881M to be laundered by Mexican drug cartels via inadequate AML controls. - Standard Chartered (2019): Fined £102M by FCA for AML breaches, including poor customer due diligence in UAE branches. - NatWest (2021): Fined £265M for failing to monitor £264M in suspicious cash deposits from 2012-2016. - Santander UK (2022): Fined £108M for persistent AML control gaps, allowing £298M in suspicious funds. - Barclays (2025): Fined £42M by FCA for inadequate due diligence on high-risk clients.

• 
  BANG!³ (@Str8Buckets_) reported 38 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  BruceUnfiltered (@BruceUnfiltered) reported 41 minutes ago

  Cash machines and bank branches have been disappearing across Britain, even though many basic card and PIN problems still require an ATM or in-person banking service. UK regulators and LINK data show a sharp reduction in free-to-use ATMs and ongoing branch closures, while millions of people still rely on cash access. The debate over access to cash, digital banking, NatWest, HSBC, Lloyds and bank branch closures raises serious questions about who modern banking is actually designed for.

• 
  VIX (@Victori06190611) reported 42 minutes ago

  @DegenerateNews This is a big deal! Barclays and NatWest are known for hating crypto. They legit will close down your account if you deal with crypto in the past.

• 
  TheTinMen (@TheTinMenBlog) reported 43 minutes ago

  @jimthegiant @ZackPolanski The best and easiest way to help your local communities/society is to not hold your money with the big large banks, and move it into ethical banks, and local coops like Nationwide or the Coop. Don’t get me wrong, they are nowhere near as swanky as NatWest or Barkleys, and you’ll have to wait FOR AGES to get through on the phone, but they invest your money more ethically, and not in fossil fuels, or arms. Moving your money to an ethical bank is not as cool as running a marathon, or as virtuous as sharing some online campaign, but it’s way more impactful IMO. All my current accounts, business and savings accounts are with @CooperativeBank, but there are other good ones too. Consider doing it.

• 
  Izzy🛎 (@bell_necessary) reported 45 minutes ago

  @NatWest_Help @LifeOnSkaro Verse 2 The bankers tried, but not very hard, the customer lost their mind not their card. When venting on X, they shared their dismay, but Natwest made fun; now what do you say? 🤨

• 
  Snarky Guy (@Barbara27541025) reported 45 minutes ago

  @Telegraph I understand @NatWestGroup is closely monitoring the Telegraph/ Daily Mail unhinged ,tabloid like barrel of sewage level of journalism. lately Its will be interesting to see if this NatWest shareholders,risk their reputation by funding this garbage

• 
  Tim (@timw19771) reported 47 minutes ago

  @NatWest_Help hi folks. I’ve got a NatWest credit card. Interested in rooster for my kid. Do I qualify for the free rooster subscription as a NatWest customer even though it’s just credit card and not current account?

• 
  Erin 🍉 (@anon_alice_) reported 48 minutes ago

  @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx

• 
  Paul the Mortgage Cabbie (@mortgagecabbie) reported 48 minutes ago

  @CamdenCabbieNW1 Sage are doing free software for sole traders. @TomTaxiDriver has been advertising it. May be worth a look I have access to FreeAgent that comes free with my Mettle (part of natwest) business account.

• 
  Nathanial (@ForgetNr) reported 49 minutes ago

  @MrFamilyOffice It’s Natwest service with a fancy name on the door

• 
  Lou Gallie (@RehabLegendLou) reported 50 minutes ago

  @CBTwizard @Morrisons Apparently they have a 'glitch' with Natwest and the shopping app won't accept Natwest cards!! (Just rang customer services)

• 
  NewbieTrader (@youwhobooxx) reported 52 minutes ago

  @reformexposed So in other words the DOGE data harvest has been completed and has been closed down, just like NatWest stuff where he got individuals details

• 
  Jack T (@JackT00700) reported 53 minutes ago

  @NatWest_Help Need to make a serious complaint. I’ve spoken to the staff at 03457 888 444 about 10 times and they are incapable of solving the problem. If this isn’t solved in 1 week then I will take my entire savings out of my NatWest account and shut the account down.

• 
  🏳️‍⚧️ Esther :3 (@ArchiveEsthers_) reported 54 minutes ago

  £40 refund? Not processed Nationwide app? Not loading NatWest? Not allowing money transfers My patience? Lost a while ago RSD? Wants me to kms Tesco self checkout? A ***** My 2 hour lab? Started 6 mins ago Might just steal potatoes, burn down Tesco, then kms tbh

• 
  Ebenezer Don 🐘 (@ebenezerDN) reported 54 minutes ago

  @Loopify Natwest has terrible customer service. Closed my account last month

• 
  100 (@GhostNoFace0101) reported 55 minutes ago

  NatWest scumbag ******* rats go **** your selves