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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (37%)
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Login (24%)
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Mobile App (20%)
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Transactions (17%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: London, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Carlisle |
Login | |
| Barlestone |
Transactions | |
| Truro |
Login | |
| Swansea |
Mobile App | |
| City of London |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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chlo
(@hiddenacc000) reported
@NatWest_Help NatWest leaving me a whole week with no access to my account or card with no explanation!! Called over 6 times been given emails to contact, no response within 4 days. This is ridiculous how am I supposed to live with no access to bank.
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volume ticker
(@datadili) reported
NatWest Group plc traded 28% above average volume, $NWG down -5.25%
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Judith Taylor
(@Crashbarrier) reported
My gosh, i just had the worst customer experience of my life in Natwest Coventry branch. i tell you if all their staff treat people like i was treated on my visit i am surprised anyone banks with them anymore...
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Ian K
(@Dr_K_001) reported
@NatWest_Help Stopping customers from renaming accounts to support their #budgeting is the most #stupidthing I have ever seen. The only way to see what an account is being used for is to use a separate document which is a #fraud risk. Staying with NatWest is no longer viable.
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volume ticker
(@datadili) reported
NatWest Group plc is down -2.98% in the pre-market $NWG
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Engin
(@Engint123) reported
I have just been told the property is going back on the market on Monday. The property is officially lost and all because Natwest has taken more than a month to still not setup a standard joint account. Thank you Natwest for for nothing. Awful experience, keep away from Natwest!
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#porkpiegate 🇬🇧
(@porkpiegate) reported
@Barclaycard I am making a payment via your app. The Barclaycard app is not directing me to the NatWest to authorise. Can it be fixed please. It’s so frustrating and I have raised this issue before.
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volume ticker
(@datadili) reported
NatWest Group plc traded 64% above average volume, $NWG closed down -3.85%
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Sabina Ahmed
(@sabaone) reported
2/2 on my @natwest credit card. There is no where I can contact them for it so have raised the issue with my CCcompany. Usually I get notified if there is a one off payment nothig with this, how are companies authorised to take money for a cancelled account?
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Stuart Sinclair
(@S_Sinclair_STO) reported
@stanleybrahh London’s mergers and acquisitions bankers earned £2.6bn in total in 2021. HSBC, Barclays, Lloyd's and NatWest paid out £4bn in 2021. The EBA found that 3,519 bankers working in the UK earned more than €1m in 2020. Barclays paid 1.9 bn in 2020 to the former chief executive.
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mxrz⚡
(@drunkenfistz) reported
@MartiniGuyYT im unable to buy anywhere :( natwest block my payemnts to almost anywhere crypto related
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Seb
(@SebbieJ) reported
@NatWest_Help Natwest truly is the most annoying bank ever. Why can't I access my own money with online banking due to your daily limits? Ridiculous.
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teatime1
(@teatime113) reported
@NatWest_Help wow NatWest- terrible service in your banks. Closing at 1pm on a Saturday and no counter service on the weekend. Welcome back to 1970s Britain.
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Engin
(@Engint123) reported
@NatWest_Help I have just been told our property is going back on the market on Monday. The property is officially lost because Natwest has taken more than a month to still not setup a standard joint account. Thank you Natwest for nothing. Awful experience,keep away from Natwest!
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Andy
(@Andy89178130) reported
@Leigh__420 @WatcherGuru It's your bank! I have never had a single issue with natwest.
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calendar girl
(@imogenblofeld) reported
Also the break down cos NatWest sent is a new card I ain’t order but that’s fine I called them they’re just updating the card provider or some ****
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SinkingSpinning
(@spazwangle) reported
@amazonmusic A lot less atm as they dont support sca for any natwest group debit cards.
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andrew
(@JogIinton) reported
@nufcoliverr spent £9.50 on two slices of pizza and a bottle of dr pepper someone call natwest tell them to block my card
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Karl Rowe ⭕️
(@justermin) reported
@LukeDobson17 @drunkenfistz @MartiniGuyYT I second what he said... Natwest is shite, so is HSBC and it subsidiary banks... I joined Revolut and have no issues.
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ElderlyGoose aka SamK
(@ElderlyGoose) reported
Natwest has sent me another email explaining how they see me using my overdraft and 'want' to help me with such helpful tips as, reevaluate the mortgage I don't have, change energy supplier I'm locked to and use their app to keep track of spending. As if I don't look at it daily
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Kirsty Lewis-Hull
(@rugbykirsty87) reported
@FatherSJMC I don't recommend NatWest as a bank, they have been a nightmare. I do however having more then one person having online access. We have the administrator, myself as treasurer and the old treasurer (who is involved with the church) it does take some time though. Took me 18 months
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Teesha💕
(@teeshb_) reported
@NatWest_Help hi, these new Mastercards that current natwest customers have would this also mean someone with a non-contactless card will receive them too? my mum moved address in November but we’ve struggled to change her address as customer service has been terrible to us
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Mr Endo
(@MrEndo_uk) reported
@StarlingBank You won't discuss at all between you and NatWest I'm down 7.5k and you both claim you can't do anything about it.
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J Gill
(@MandoUK92) reported
@NatWest_Help worst bank, worst help desk, worst app, worst branch. I don’t think NatWest do anything right anymore. Biggest loads of shite I have ever come across
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Gary Lacey
(@I_AM_GLACEY) reported
@NatWest_Help Third day in a row trying to speak to a member of you're mortgage team NatWest Third day on hold for over 30 minutes still no answer. Shocking service sort it out!!
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tom 🇺🇦🌻🪐🌊💌
(@mahlerkovich) reported
@ruhaansbitch @beqlls @phoebe_bridgers the ticket wasn’t for me as well it was for a friend 😭😭 currently on call w natwest customer service scam team
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Jimmy Dundee
(@kydd_jimmy) reported
@RingGo_parking Hi there, after my current parking expires tomorrow morning I will no longer be using your app to park due to the NatWest ******** needing authorization to pay for a measly £3.66 payment every day. PATHETIC I KNOW. You can thank NatWest for losing you a customer.
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Joof
(@Joof76038599) reported
Hi everyone, I need help because I am struggling to pay my rent and put food on the table as a single mother it's hard. Anyone who can help, I will be grateful. Miss S Joof Ac/45592954 S/code 601320 Natwest bank
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mmirza
(@mmirza650176615) reported
@Farhana14 @MoHU_En @Motawif_SA i transfered amount to my revolut visa card after speaking to fraud team of my natwest bank - then i used the revolut visa card to make payment for package - alhamdulila all went through no problem ( revolut did want proof of source of funds, which i sent screen shots)
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Elizabeth Dalton
(@Elizabe29708315) reported
@NatWest_Help I have had payment made by card to an unknown company. This company is on TrustPilot as having done this to a LOT of other people. I want the payment stopped and the company banning from doing it again. Please help! #NatWest #FriendlyBudget #Scam