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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (33%)
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Mobile App (17%)
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Login (17%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Birmingham, Crawley, Swindon, Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Transactions | |
| Crawley |
Website | |
| Swindon |
Website | |
| Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Clements
(@SimonJClements) reported
@NatWest_Help describe what I think of the Natwest and I have told as many people and groups about the bank's ineptitude and incredibly bad customer service. I am not interested in any more online messages. If the bankbis really interested then get someone to call me to discuss it all.
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CryptoStorm
(@CryptoStorm3) reported
@Charan199604 @rj_386 @imVkohli I did that often. Most notably was in June 2002 in the Natwest series final vs Eng, when India was chasing 325 to win but India was reeling at 146/5 with Tendulkar out batting at No.4 The next day I was shocked to see that Kaif and Yuvraj won the show by chasing the total down!
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Janssen
(@Janssen99_) reported
Day 2, and still not received the #costoflivingpayment. I bank with NatWest so assumed it be put in after the hours they do maintenance. Due to the app and online banking being down for 4 hours and only back up running now to still not receiving payment is driving me crazy 🤦
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Jamie
(@ThomasM46807466) reported
@FaeD66820491 I'm with natwest it's working again but got nothing 😔
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davebutter
(@davebutter) reported
from
Roby, England
Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account
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Janjon
(@RagingAnecdotes) reported
Marks out of ten for reporting stolen credit cards etc - 9/10 O2, RBS Direct Banking, Amex 3/10 Barclaycard, Tesco 0/10 Natwest Bank who kept me holding on for 15mins & asked me to spell my name 3 times. Wtf guys !!
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Liz
(@LizziHey) reported
Can’t check for #costoflivingpayment. NatWest is down. Feeling anxious
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Kay Donnellan
(@DonnellanKay) reported
NatWest app & website down in UK. And now Ulster Bank app is also down in Ireland. Banking@is a disaster!!!!
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Alan Khaos
(@AlanKhaos) reported
@KieranCairns @NatWest_Help WILL YOU SHUT UP? ARE YOU NATWEST? NO! DO YOU WORK WITH THEM? NO! FYI, I DON'T HAVE TELEPHONE BANKING, I'M ONLINE BANKING YOU MORON! GO TROLL OTHER PEOPLE AND LEAVE ME ******** ALONE!
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Caz Anfield
(@Caz_Anfield) reported
Anyone elses natwest banking app broken ?
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Fae D
(@FaeD66820491) reported
Did anyone on UC just get their cost of living payment? Natwest’s down so can’t check 🥲 #costoflivingpayment
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💙🦋 WhenWeDieWeFly 😇💙
(@thevillager86) reported
@CarolineCoramUK Hmmm I wonder 💭 🤔 … I think there was a temporary outage yesterday too as it wasn’t loading. NatWest app also down last night. Hmmmmm
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Tyler Anstey
(@metamouth__) reported
bruh what’s going on with all the #outages on Twitter, Insta, Natwest, even **** like BT? Cyber attack or just **** failing
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Cain
(@Cain86669533) reported
@gohenry for God sake this is it I gave you load of chances to fix my problems but this is to what's happened to the play store app fix it now or I'm switching to natwest adapt
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Umit Alatli
(@UmoxR1) reported
so @Barclays recently removed my overdraft from one of my accounts, trying to move some funds over from my natwest account but online/mobile banking is down, and guess what I'm now overdrawn. Any fees I get charged I expect you to cover! @NatWest_Help
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volume ticker
(@datadili) reported
NatWest Group plc traded 50% above average volume, $NWG closed down -2.85%
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Mori
(@NoMercyMori_) reported
@NatWest_Help really don't appreciate this...server went down and all the money I needed to move from my account is now gone. Thanks Natwest. I will be switching.
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John S.Jnr
(@JohnSJnr2) reported
@KyleButler3513 Same as my bank the Natwest after twitter went down
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🇪🇺Johnathan (ノಠ益ಠ) 🇪🇺
(@HammelThree) reported
NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in Spain
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Kieran Cairns
(@KieranCairns) reported
@seph0raaaa @NatWest_Help Does it matter? Look at NatWest’s previous replies and the website, both state payments are fine, you don’t need to be employed by NatWest to copy and paste…
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Audrey Branch
(@GuernseyAudrey) reported
@ShappiKhorsandi @HSBC_UK Tbf to HSBC other clearers have similar approach. NatWest is currently taking seven weeks to change an address. Their stated timeframe to action change, not mine. Unfortunately so much scamming going on they have to validate every customer request.
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Cholmondley 47
(@Cholmondley4) reported
@NatWest_Help my daughter is 13 and has a NatWest account with debit card but she can't set up Apple Pay as she gets an error "This card is not eligible for Apple Pay" so does she need to contact yourselves to sort this?
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JORDAN TAYLOR
(@JORDANT71816915) reported
@Ninjaduncs26 Are you seriously saying NatWest have gone down? That’s ****** man.. literally couldn’t have picked the worst night I’m with nationwide and they get to me a lot. I remember years ago this happened with my wages took 24 hours.. piss take bud
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Renegade
(@Geezy_21z) reported
NatWest why can’t I access my money?
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T 🧸
(@ICRY2x) reported
natwest now is not the time for the banking app to go down
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Siân
(@sianio) reported
Sat in NatWest waiting to cash a cheque. There seems to be lots of staff milling around with iPads asking your name and asking to state your business. Then you’re asked to take a seat. I get it’s customer service but it all seems very fussy.
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Simon Clements
(@SimonJClements) reported
@NatWest_Help Come on @NatWest_Help , 30 minutes between messages is rubbish. Either yiy are intereated in reaolvjng my issue or you aren't or is it Natwest policy not to respond???? @badcustomerservice
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Terry Hunter
(@terrybhunter) reported
@DavidLo45174680 @NatWest_Help Honestly I think NatWest are quite good other than app issues I don’t have any problems with them
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radfem fatale 🏁
(@radfem_fatale) reported
My NatWest app is back up by the way to everyone whose was down, I just checked.
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ッ
(@Leah07877312) reported
imagine your banking app being down and all the company does is, is reply with automated replies/messages #Natwest @NatWest_Help