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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Transactions (21%)
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Mobile App (14%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: London, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing and Great Bricett.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Trowbridge |
Website | |
| Kettering |
Transactions | |
| London |
Transactions | |
| Carlisle |
Login | |
| Barlestone |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Gamepopper
(@gamepopper) reported
@NatWest having the nerve to tell me there is an issue closing my Help to Buy ISA on a weekend where their ISA specialists aren't working.
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steve
(@steve_msn) reported
@HalifaxBank So with the smart Money account she can have a savings account on her own app? (I’m trying to be 100% as I just went down this path with Natwest & in the end they lied - I had to have the savings a/c on my app!
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sam
(@samandmillie91) reported
@NatWestGroup is there any issues with card payment atm as a lot of NatWest cards are being declined thank you
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Matty
(@democracyheist) reported
A transaction made many times before is now all of a sudden a problem? Strange. Time to close accounts and go elsewhere where. Bad form. 👎🏼 #banksdonotcare #natwest #financialcontrol
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Kirsten Berry
(@berry_kirsten) reported
Anybody else experiencing severe delays, frustration and just plain lack of any customer service from NatWest Bank? #natwest #natwestbank @NatWest_Help @NatWestGroup
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Jason Noble
(@jnoble100) reported
@NatWest_Help The retailer says they support PSD2 fully. It also failed on the NatWest site. Somethings wrong. And the card team just give me one word answers. The card isn’t fit for purpose.
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北京线下
(@NormanB47489009) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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George Shovlin
(@gshovlin) reported
DO NOT APPLY for a new @NatWestGroup credit card for use abroad. Ridiculous technical demands, three telephone calls, one branch visit (all lovely people) and STILL NO CARD. And I have been a customer for 40 years AND already have a NatWest Credit Card.
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Sean Batten
(@sean_batten) reported
@NatWest_Help There's also nothing on your website that says you need a Natwest current account when opening an Instant Saver account.
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Audrey Branch
(@GuernseyAudrey) reported
@Richard_D_E @NatWest @HSBC_UK Agree that UK address is needed. Relates to UK banking reform after the financial crisis. And recommend signing on with a doctor straight away. My son didn't, contracted severe Covid very early in first wave and was unable to access NHS when he was poorly.
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Kirsten Berry
(@berry_kirsten) reported
@NatWest_Help @NatWestBusiness So, I go to the effort of providing details via a DM, and I get... Another automated reply. NatWest customer service fails again...
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上海包养南京包养杭州包养
(@DonnaJFarmer) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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上海包养南京包养杭州包养
(@DonnaJFarmer) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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Mark Coultham
(@mcoultham) reported
@NatWest_Help It’s okay nationwide provided the service without issue and was bemused that NatWest didn’t… they’ll receive my custom from now on.
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上海包养南京包养杭州包养
(@DonnaJFarmer) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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Manoj Vashdev Babani
(@rawnyy) reported
@CricketDave27 Most one sided pathetic games ever... teams compete better in NatWest than this ****... pathetic #TheHundred2022
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Dominique Hamblin
(@LadyNanBullen) reported
book flights for myself despite having card details etc to hand. Need to re log into the NatWest app, that was installed on this phone for a long time but now unless I offer up sacrifice, they won't let me access. For ****'s sake!!!!!!
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Dan
(@baxter_daniel) reported
@rodmeister67 @kisskerr @kevverage Secondly, by comparing liabilities owned by U.K. plc on *Natwest group* as an entity which encompasses quite a few customer facing banks, you are using a false equivalence, 2/
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Tony Poole
(@musicforreal) reported
@MorganBroadcast This is horrendous the stress caused you through no fault of your own @VirginActiveUK for their poor security and yes you are responsible and I must say @santanderuk awful Natwest/Lloyds/Barclays would have suspended the account very quickly due to irregularities on your account
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广州外围广州上门
(@abbott_gallup) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.
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Name cannot be blank
(@7th_timearound) reported
@matilda_w_ NatWest. Remittance advice faxes re customer payments to us.
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James Murgatroyd
(@mrmurgsmaths) reported
@Mr_H1978 O Levels for me. I'd been working full-time for a month for NatWest and took the afternoon off. Just needed to get 4 Cs or better, including Maths and English, to confirm my job. Whole process took about 10 minutes from memory.
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Dan
(@baxter_daniel) reported
@rodmeister67 @kisskerr @kevverage It doesn’t change ownership because it is owned by RBS, who changed their name to NatWest group due to it being the majority of their customer facing business. You’re not very good at this are you?
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PRATHAM
(@chikkiest) reported
Captaincy hype karte iski log but the only trophy he won was natwest trophy against a **** English side 😭 Has lost 19 finals out of 20 ! Test captain bhi avg tha. What is his hype man ?? Such a mediocre player gets compared with Kohli Sachin dhoni how ???
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k i m
(@BeastlyEsoteric) reported
Logging into my Natwest to check how many pennies are left in my planned monthly overdraft to be greeted with a promise of help with the cost of living… to be taken to a page about free financial counselling? ****** slap to my ugly *** mug.
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barbara
(@barbara54197360) reported
@LloydsBank No it’s not back to normal! I tried paying for car repair and was embarrassed as it wasn’t working! If it wasn’t for my friend that’s with NatWest and she was kind to pay for me I wouldn’t be able to collect car! Sort it please. Still does not work.
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ANKIT BHOLA
(@ANKITBHOLA13) reported
@NatWestGroup Employees in RBS India Claimed Forged Bills under their Service For Tax Evasion. I can provide the proofs that can be verified. Plz provide a valid email id to share.I am also sharing the same with Income Tax department India as RBS Natwest approved such forged docs
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سارة 🇲🇦🇵🇸
(@Sarah_Wardy) reported
@NatWest_Help hey Natwest - I'm a female traveling solo in Europe and you decided to block my debit (visa) card without previous notice. Just spoke to Palwhart and he said he can't do anything. Can you solve this? It's critical that I keep access to my card. For my own safety!!
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Chris
(@Packman212) reported
@LloydsBank Still having issues logging in. Worrying times ahead. Natwest working fine. Barclays working fine, monzo working fine. Lloyds... no, not good enough.
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Parteek
(@randomcricfacts) reported
@14_aryanp Not a huge Ganguly fan but you can’t say this for him 1. He took over the captaincy when we were in a terrible state and left us when when we were way better 2. Backed the likes of Viru, Dhoni & Yuvi. Yuvi had a very mediocre record up until the Natwest 3. Took us to the WC final