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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Login (24%)
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Transactions (18%)
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Mobile App (16%)
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Transfer (3%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead and St Austell.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Transfer | |
| Hexham |
Mobile App | |
| Barrow in Furness |
Website | |
| Thetford |
Transactions | |
| Worthing |
Website | |
| Berkhamsted |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Dan V
(@harlo786) reported
@NatWestBusiness if you are a small business turning over £1 million with like 15 to 20 employees then don’t use Natwest. No support when trying to open simple things like a business savings account or credit card for business use. Since Rob Dearsley left feels like it’s not same
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Gert Wildetrousers
(@wildetrousers) reported
@AsdaServiceTeam Tried clearing cache, same problem. One card Barclay, other Natwest.
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Kiana Alavi
(@Kianavi) reported
.@JetBlue do you not accept certain payments (e.g. Natwest in the UK)? I've tried to pay multiple times (had this issues last year).
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Dame Cecily saunders🌸💜
(@Cecilysaunder18) reported
@Sprinter0712 @NatWestGroup was in natwest today maskless, not a problem.
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Grant Flavell
(@grant_flavell) reported
@NatWest_Help Because I only hold a help to buy isa with NatWest there is no way anyone other than branch staff can help, apparently.
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Jean Luc Chapotot
(@jeanlucchapotot) reported
@NatWest_Help my wife is trying to add her NatWest credit card (she's an additional card holder) to Apple Pay, but text verification isn't available, and the recorded message when calling the number says to use the app, which also doesn't work. Can you help please?!
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Mick M
(@mixxxxer) reported
Is anyone else having problems trying to contact #NatWest re their #ChildTrustFund ?
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David
(@discodazeo) reported
from
Beeston, England
@cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!
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Jo Verity
(@jo_verity) reported
If you're registered with NatWest Rewards scheme, log in and donate all/part to the Disasters Emergency Committee's Ukraine Humanitarian Appeal and the bank will match your donation
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stevo_08
(@stevo_0151) reported
@NatWest_Help @ideal_home_show don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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Khyle
(@KhyleDeen) reported
730am my #ApplePay transaction didn’t go thru, then at 733am I get a notification in my Wallet app saying approved, when it was declined on the @arrivanorthwest machine twice with my @NatWest_Help card. Arriva’s machines seem to have issues with #ApplePay and NatWest, not happy
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🧑🏽🦯diddy
(@ddymurphy) reported
Been on hold for an hour and a half! Do natwest have people working in their call centre or nottt #natwest @NatWestGroup
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stevo_08
(@stevo_0151) reported
@NatWest_Help @ideal_home_show don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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Khyle
(@KhyleDeen) reported
@NatWest_Help @arrivanorthwest Ok, how long should I wait before contacting? Really think there’s a problem with NatWest and Arriva when using Apple Pay, my other bank works fine whenever I have to use it in this circumstance, these issues happening too much now, already lost out on £4+ last time
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spotter jotter
(@spotjot) reported
Hello @EpsonUK, You have a known issue with ReadyPrint taking payments from Natwest, and yet you have disabled MY printer because of a problem which is not my fault. I cannot phone up to pay, and cannot print anything. Please sort this out, I am not the only user affected!
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Dan V
(@harlo786) reported
Oh and my new relationship manager pathetic waste of space Iv made complaints but nothing. The guy doesn’t respond to my messages and never picks up my telephone calls Natwest definitely don’t support small businesses from my experience Time to find another bank
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jonie1303 #NHSLove💙 #corbynwasright #gtto
(@jonie1303) reported
@MrsLesleyKemp @HSBC_UK I went to NatWest the next day, set up a new bank account, went over to HSIT and closed all the accounts down and moved them to NatWest HSBC are the world's worst bank
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stevo_08
(@stevo_0151) reported
@NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE
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stevo_08
(@stevo_0151) reported
@NatWest_Help don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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KatieLouise 🌙 FNATIC
(@katielouise_j) reported
I now have spoken to their support for THE THIRD TIME and will now wait another 2 weeks for a new card. Thanks Natwest, you're the best
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Cobbler Bob (new account -follow back if sound)
(@cobblerBobcat) reported
@fullanarchy Oh ****, I just moved back to NatWest and I get terrible spying vibes off them. I hate how they have features where you can see where you spend your money. Like **** off, let me have a gambling and drinking problem in peace. It's under control.
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jayne checkley👭👩❤️👩🏳️🌈
(@bushroamer) reported
@NatWest_Help What a load of garbage. Making out it’s my fault for wanting to pay bills. ******* NatWest #changeofbanklikely
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stevo_08
(@stevo_0151) reported
@NatWestGroup @BITC DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE
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KatieLouise 🌙 FNATIC
(@katielouise_j) reported
holy moly im so annoyed at natwest (my UK bank) trying to get a new card after they blocked my old one because they thought its details were found online or some ****, BUT DIDNT TELL ME THEY DID THAT so just one day i tried to use it and OFC it didnt work..
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James (C)ushion
(@JamesCushion) reported
from
Bristol, England
@NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working
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stevo_08
(@stevo_0151) reported
@NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE
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BlackKnight
(@Knight1Tim) reported
3 The last document was sent to NatWest 23/02/2022 and according to all the info I’ve had so far is that it would take no longer than 10 working days. It’s now 14 working days since you received it? Can I ask how much NatWest make in interest on dead people?
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Jane Hamilton
(@janie1305) reported
@scotgov @NatWest_Help @RBS_Help since RBS switched child trust fund to NatWest this service is an absolute disgrace 1 month later and my son still can’t access his trust fund money! On hold for 3 hours at a time and still never manage to speak to anyone!This needs to sorted ASAP
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stevo_08
(@stevo_0151) reported
@NatWest_Help don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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stevo_08
(@stevo_0151) reported
@NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE