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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Mobile App (19%)
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Transactions (17%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester and Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 Barlestone |
Transactions | |
| Truro |
Login | |
| Swansea |
Mobile App | |
| City of London |
Mobile App | |
| Brentwood |
Website | |
| Basildon |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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John EP Williams
(@JohnTheHat) reported
@NatWestGroup borrowed £45 billion from the UK government to stay afloat after collapsing through their own business incompetence. I borrowed £6000 to stay afloat during a pandemic when my industry shut down overnight, and now NatWest won’t renew my mortgage. Seems fair… c****.
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☀️James☕🥵🔥
(@NCoT_Tech) reported
Hey @withplum and @NatWest_Help I'm trying to relink my accounts using my phone, but whenver the Plum app redirects me to the Natwest app for authorisation all I get is a white screen. Have rebooted phone and reinstalled Natwest app, still doesn't work. Help?
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OwenH__
(@OwenH__Twitch) reported
@Ampleist I’m ******* livid, NatWest ain’t doing **** unless I get hold of Microsoft, but how ******** am I gonna get hold of Microsoft IF I DONT HAVE AN ACCOUNT?!?!?
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London Real
(@LondonRealTV) reported
Does anyone else believe that NatWest bank @NatWestGroup has the worst customer service for business? @NatWestBusiness Time to end this banking monopoly.
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Goth on a Brompton
(@GothOnABrompton) reported
1/n So I use the Death Notification Service on 13th July to inform both Barclays and Natwest of D's passing. He had his own accounts with both. Barclays write first, with a form to fill in to transfer to my account (at the same branch of Barclays). Send back.
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Vim Fuego 🌍
(@badnews_vim) reported
@yungee__ @MarieAnnUK Colin’s working part-time on the counter of a NatWest in Guildford. Den’s still painting and decorating, supposedly mid-way through a job on a working men’s club in Walsall. Last I heard of Spider was that he was in an A&E in Carlisle after an accident with a homemade firework.
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@theFinnishSisu
(@theFinnishSisu) reported
@DereckCoatney Bro, in 2000 I was working for Natwest/RBS…my buddy was, and is still working for Steve Cohen…he told me Dow 34k projection in 20 years… he’s expecting a 50-70% drop by 2022… Then Dow 100k… Buckle up…
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NatWest
(@NatWest_Help) reported
@justovertheroad (1/2) Hi Paul! If a customer sends money from a NatWest account we do let them know that it can take up to two hours to credit the account. If it does not show within the next day or two, we would recommend getting in touch with the sending bank just to make sure there are
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Argyll
(@ElizabethArgyll) reported
I'm a bit upset with @NatWest. They take 3 duplicate amounts out of my acc by error, then when I dispute it they think my claim is an error & close it. *Then* they take the same amount out for a 4th time! *Then* I'm fobbed off with tel nos. #NatWest
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Mike
(@piszczek01) reported
@NatWest_Help payit service is a scam! Paid credit card bill on Mon 9th using payit. ££ left my nationwide acc but never reached credit card company. If I used card to pay my bank could help but since it’s 3rd party provider I need to chase NatWest and they are not holpfull!!!!
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chelsea winchurch
(@chelseawinchurc) reported
@NatWest_Help But what time scale are we looking at we have already gone 36hrs with no contact and no update . As previously stated I’m not in great health to take on more worry . I have bills to pay ans children to feed . Find this very unfair of natwest and feel extremely let down
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Slothie Smith
(@slothieSmith23) reported
Do not get a mortgage with Natwest, nothing but a mess should be moving tom. 48 hours for a response even though marked urgent, won't let me speak to a Manager. Disgusting service @NatWest_Help @NatWest
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Alex Macey
(@ConceptWin) reported
@GamCare @GambleAware Hey. I’ve had an update directly from NatWest about your training. Because you’ve ignored me and others about it for some reason. I’ll be reviewing how this alleged training worked for me soon, as a previous customer of the bank. Be warned, it’s not pretty.
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NatWest
(@NatWest_Help) reported
@JHSked Morning, lets see how we can help. Can I check is this a payment into or out of your Natwest account? Michael
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Georgia Rose
(@findingoreo) reported
4 weeks later and I still don’t have access to my own money because Natwest have shut down my account !!!
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John Vince
(@JohnVince20) reported
Well if NatWest/Enron Three can be extradited to USA as they were in 2006 to face stated charges & be prosecuted & sent to prison, I don't see any problem why royal concerned shouldn't be extradited right now to face the charges against him! #justsaying
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Ozgur Tohumcu
(@ozgurtohumcu) reported
@NatWest_Int @NatWest_Help when will your natwest international ibanking web services will be up and running? The whole website is down and I am unable to make any transactions. The sevice reps were particularly unhelpful over the phone.
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Arthur Harrison
(@ArthurBlueVis) reported
Wow #Natwest has gone down in my estimations. Been banking with them for 20 years but since the pandemic their customer service has plummeted. Lost a lot of trust in them. @NatWest_Help #CustomerServiceFail
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Black cat 😃
(@ukcat87) reported
@willb_ldn @NatWest_Help Oh .... Natwest telling grown ups what do to... again... They're useless - a completely awful company
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🤓
(@suedehead_) reported
Oh **** no sorry I can’t cope with this. More ******* moronic poems. It’s like watching a ******* NatWest advert.
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chelsea winchurch
(@chelseawinchurc) reported
@NatWest_Help poor actions from you guys today . To suspend my accounts with no explanation. No access to money. Been advised to ask my neighbours to borrow me money while natwest contact me in due course . To top it off I have 3 children to feed in the school holiday.
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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John Vince
(@JohnVince20) reported
Well if NatWest/Enron Three can be extradited to USA as they were in 2006 to face stated charges & be prosecuted & sent to prison, I don't see any problem why royal ***** shouldn't be extradited right now to face the charges against him! #justsaying
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NatWest
(@NatWest_Help) reported
@inBS7 Morning, Garmin pay is not supported yet with Natwest, however the bank is always review different ways to improve the services. I can feed this back for you and if and when there are any changes you will be updated on our website. Michael
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Violet Publishing
(@VioletPublishi1) reported
@megabusuk Hi tried it in Firefox. That didn't work so tried Chrome. Same problem. I get almost to the end, having put in my card details and clicked on the Natwest notice, then I get the megabus man with a swirling circle round his figure, and then it sends me back to that screenshot
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Mike
(@piszczek01) reported
@NatWest_Help I have and they said it’s been paid OK on their end and advised me to wait 5 working days and if the money is not received or sent back they will start a scam payment investigation. Also advised to speak to NatWest and as per your previous Tweet you not interested!! Payit=scam!
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Josh Whelan
(@JoshWhelan) reported
I have got a confirmation order number in my NatWest app and been getting emails from you in the run up about the show - so I know I have tickets so no means to getting access to them. Can you help @TicketmasterCS
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Kyle
(@KyleSharpe3) reported
Love when NatWest cancel my card without telling me because I've been buying crypto, **** bank
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bethan 💖💜💙
(@6teencand1es) reported
why is natwest so ******* ****
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El Gayo
(@elgayo_ffl) reported
@houseofcamelot I order through the app as natwest won't let me use the direct website