NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (33%)
• Mobile App (33%)
• Transactions (11%)
• Login (11%)
• Transfer (11%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, and Milton Keynes.

City	Problem Type	Report Time
Plymouth	Mobile App	21 days ago
Buckingham	Login	21 days ago
Milton Keynes	Transfer	1 month ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Its only me (@djhx66) reported 42 seconds ago

  What is this glitch with internet banking ? When will it be sorted, I sent money today, recipients bank told them I requested it back, app now I have to wait five days for the funds to be returned .. when will it be safe to try again!!! #revolut #natwest #bankinkUk

• 
  Matt Connolly (@MattCon90191238) reported 2 minutes ago

  @ikeijeh @MetroUK Until quite recently the City had done a good job of resisting ugly modern towers (with the exception of Natwest Tower). And then suddenly in the early 00s the gloves were off and it became a free for all. Was this down to any one individual?

• 
  Pizza factory (@Pizzafacto90385) reported 3 minutes ago

  Hi NatWest,@NatWest_Help My Ebix Cash Forex Card has been retained by an ATM at Tesco, 825 High Road, Leyton, London, E10 7AA. The card got stuck during a transaction and I was unable to retrieve it. Could you please advise me on the next steps and help me recover the card as soon as possible? Please let me know if you need any additional details from me. Thank you for your assistance. Kind regards,
Ankith Kumar +44 7552909851

• 
  Alex ******* (@socialPolly) reported 3 minutes ago

  @NatWest_Help I did that, and they said I needed to speak to NatWest bank not the investment line. They transferred me through to an automated service that didnt understand what it was I was trying to get through to. So I gave up.

• 
  Duke of Lambeth (@DukeTinoM) reported 9 minutes ago

  @TheLightish @LloydsBank @WhiteSaiber It's always Llloyds my wife banks with Natwest and she never has this problem

• 
  Tariff Turnip (@MetaverseGamma) reported 10 minutes ago

  @mrsDugskullery @p0Intyhead @LBC What exactly is that you think happens when a bank collapses? It’s certainly not just the shareholders that lose out, if Brown had let Natwest collapse they would have had to insure £2 trillion of customer deposits, something tells me that might have cost more than a bailout.

• 
  Gillian richardson (@gipsygillo) reported 12 minutes ago

  @NatWest_Help finding it incredibly difficult to access previous sainsbury’s savings account that transferred to natwest 😢😢😢😢

• 
  🤔J🤷 (@jameseonline) reported 13 minutes ago

  Hi .@NatWest_Help are you having issues with push notifications today?, I'm transacting on NatWest & RBS accounts and not getting anything despite having things turned on, thankfully money is where it should be but yea

• 
  Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported 15 minutes ago

  Has anyone ever used an AI assistant that has actually assisted them and sorted out a problem, or are they all like the ones I vainly turn to in desperation? The latest one that got me nowhere is the NatWest one. Talk about taking to the wall.

• 
  Mark (@MTrad25) reported 16 minutes ago

  Friday 31 July — what’s moving The week ends with the cleanest illustration of the new rule anyone could ask for. Apple beat on almost everything. Revenue $109.4bn, +16%. iPhone $54.25bn, +22% — its best ever June quarter. EPS $2.02 against $1.89 expected. The stock fell after hours, on guidance. Amazon raised full-year capex to $220bn — a number that would have been punished a fortnight ago — and jumped ~8%, because AWS grew 36.7%, its fastest in over four years. Microsoft up, Meta down, Amazon up, Apple down. The market is neither rewarding AI spending nor punishing it. It’s grading proof. Note the casualty: for two weeks Apple was the hedge, capex at 1.8% of revenue making it the place to hide from spending anxiety. On the night the spenders got paid, abstaining stopped earning a premium. Asia took the same message and amplified it violently. The KOSPI rose as much as 17% — its best day on record. Samsung and SK Hynix up near 30%. Taiwan +7%, Nikkei +5%. Now the number that matters: the KOSPI is still down ~25% for July, its worst month since 1997. A 17% day inside that is not recovery. It’s a market with the leverage stripped out of it — Korean authorities spent the week reining in leveraged products that had wiped out retail savings. And the FX story is the week’s thesis in miniature. Japan and Korea intervened jointly on Thursday — unprecedented, with the yen near a 40-year low. Then the BoJ held rates on Friday and the yen went straight back to 160.69. Coordinated intervention by two states bought roughly one session. Nothing about the rate differential changed, so nothing about the yen did. Which rhymes with the central banks. The Fed’s statement was near-identical to June’s — one verb and three dissenters — and Warsh signalled a step back from forward guidance. The BoE held 3.75% on a 6-3 vote, three hawks where two were expected, then Bailey immediately told reporters not to read it as edging towards a hike. September hike odds fell to 40% from above 50%. The bond market’s answer: long-end US yields near 19-year highs while the short end eased. A steepener built on doubt that anyone can anchor inflation. In London: the FTSE 100 touched a record 10,979.60 intra-day then closed down 0.1%. Rolls-Royce led, +6%, on H1 operating profit up 17% to £2.42bn. Today: NatWest, Taylor Wimpey, ITV, plus Exxon and Chevron. FTSE futures +0.4%. This was the week guidance died. Warsh won’t give it. Bailey disowned his own committee’s. Two governments spent reserves defending currencies and got a day. And Apple’s forecast cost it more than a record quarter earned. Everyone is being marked on evidence now.

• 
  B (@brobertson2010) reported 17 minutes ago

  Are banks in the UK experiencing issues? Friends are struggling to transfer (business and personal accounts) @BBCNews @SkyNews Down Detector is showing dozens of reports for Revolut, Monzo, Barclays, Nationwide, NatWest, PayPal etc.

• 
  Rt Hon Prof Lord Andrew GCVO KHP FRCS FTSE MSCI (@PrivateIncome) reported 17 minutes ago

  @DustyBo80599309 @SophieP25397 £23bn from “9 years ago”? Mate, the bailouts were 2007-09. That’s not “9 years ago”. Your £23bn figure was a 2018 OBR snapshot, not a live invoice. We’ve fully exited every single intervention — final NatWest shares sold May 2025. No ring-fenced ‘bailout debt’ still sitting there waiting for your PAYE. Debt is aggregate. Interest is paid on the total stock. Treating it like a personal loan you’re still ‘funding’ is pure fantasy accounting. And spare us the ‘hitting the vulnerable while ignoring tax dodgers’ sermon. Legal tax avoidance isn’t theft, and the alternative to those bailouts was depositors queuing outside branches and the entire system melting down. You’d have been first in the queue complaining about that too. Next.

• 
  rob seeds (@ReedsSob1983) reported 18 minutes ago

  @robprogressive Well thats bollocks i can transfer 20k daily with natwest with no issue whatsoever

• 
  Jennifer Thetford-Kay (@JenKteach) reported 28 minutes ago

  BEACON ALERT | MISSING VETERAN We need your help locating Stephen Blackburn who is missing with concerns for his welfare. LAST SEEN: Monday, 17 August, in Liverpool city centre, near NatWest on Lord Street/Whitechapel. Stephen had previously attended a charity football event at The Pitz, Liverpool, and is known to have links to both Liverpool and Preston. If you have seen Stephen, or have any information that could help locate him, please contact the police. Police Reference: LC-20260816-1486 Please share, particularly across Liverpool, Preston and surrounding areas. #BeaconAlert #MissingPerson

• 
  Big Jez (@statikjerry) reported 30 minutes ago

  @nuhre_ So doing something illegal is what you support? Genuinely retarded? I don’t like my NatWest terms and conditions so maybe I’ll just go burn the building down because what else will make them listen? See how retarded that logic is

• 
  G McAdam (@McAdam146810) reported 32 minutes ago

  @Mickskinz Web: Microsoft sign-in helper - has the option that you’ve forgotten all your sign in details. I had a nightmare with a fraudulent DD on PayPal. I complained, they did FA. Contacted my bank, NatWest, which cancelled DD and refunded me the money that had been taken. Good luck!

• 
  Vin @ Vintuitive ⚡🌐 (@Vintuitive) reported 33 minutes ago

  @Gold_Phishy @troyhunt @haveibeenpwned His bank, NatWest, told him that it is blocking payments to PayPal accounts for his protection. He has used the same account for years to pay me via PayPal without any problems, until now.

• 
  Ali@Makely (@MakelyStudio) reported 34 minutes ago

  I've designed products used by 50M+ people across Sky, Virgin Media, NatWest and Citibank. AI didn't make that experience less valuable. it made the gap between good judgment and no judgment impossible to ignore. here's what's actually changed in 2026...

• 
  Mark (@MTrad25) reported 36 minutes ago

  UK stocks to watch — Fri 31 July Month-end, and a strong handover: FTSE futures +0.4% after Asia’s violent rebound — KOSPI up as much as 17%, Samsung and SK Hynix near +30%. NatWest — H1 results, the third big domestic bank in four days, and the pattern hasn’t been kind: Barclays was the FTSE’s biggest faller on its own results day Tuesday. NatWest arrives off a Q1 that delivered 18.2% return on tangible equity and £1.4bn attributable profit. What moves the stock won’t be the profit line — it’ll be margin guidance into a BoE that just showed three hawks. Taylor Wimpey — the most interesting setup on the board. Sell-side positioning is unusually hostile: Goldman cut it to a sell in May, and the broker split now runs 1 buy, 2 hold, 3 sell. It reports into a rate market that spent yesterday removing hike risk — September odds fell to 40% from above 50%. Low expectations plus a friendlier discount rate is how surprises happen. Watch the order book and margin guidance, not completions. ITV — H1 results. UK advertising is the cleanest read on domestic corporate confidence there is. Tech trusts — Scottish Mortgage, Polar Capital Tech. Microsoft and Amazon proving AI demand produced a 17% KOSPI day. The UK vehicles are the second-order beneficiary, and they’ve been sold hard for a fortnight. $EZJ — last session before Castlelake’s firm-offer deadline on Monday. Apollo’s follows on Friday. Whatever happens now happens fast. Oil majors — Exxon and Chevron report today, after Shell’s $9.8bn came largely from trading and refining rather than production. If the US majors show the same composition, that’s a sector-wide signal: the money in this crisis is in moving barrels, not owning them. The month that was: the FTSE 100 touched a record high this week. The KOSPI is down ~25% in July, its worst month since 1997. Same AI story, opposite ends — because London owns almost none of it. The index everyone calls old-fashioned just won a month by not owning the thing everyone wanted. Worth remembering next time that’s framed as a weakness.

• 
  Madhur Kapoor (@MadhurKapoor12) reported 37 minutes ago

  I haven't seen number 7 or 8 - but rest looks a very fair list.. I might need sometime to dig more.. but will get back to u for sure Ind v England Natwest Final 2002 Lords will also be in my list - especially India were down n out after 143/5 chasing 326

• 
  The Morangutan (@MorangutanMan) reported 38 minutes ago

  @Jenny_1884 I was thinking about the little things from back then that nobody remembers these days. People stopping you in the street to ask if you know what time it is. Those plastic guards that went up and down over the Natwest/Midland bank ATM. Silly things like that.. Yes take me back.

• 
  Sports Geeez (@Sportsgeeez) reported 39 minutes ago

  England finishes at 387/3 126 runs in the last 10 overs Highest total at the Lord's. Except for that 2002 Natwest Final, 300+ target never chased down here. Joe Root remains unbeaten throughout the series. Gurnoor Brar bowled the 3rd expensive spell for India in ODIs. #ENGvIND

• 
  Melvyn Newell (@melv66722) reported 40 minutes ago

  @Londonist @DCBMEP “…began in 1971. ..nine years to realise.” (Working closely with Seiferts from 1975, as PQS for the now the Sea Containers Hotel, I was told that the delay in the NatWest Tower was as a result of a redesign for the tower footprint to match the new NatWest logo).

• 
  Magic hat 🎩 (@themagic_tophat) reported 42 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  Srijan (@ImSrijanG) reported 42 minutes ago

  @prasannalara algorithm podunga sir. Any chance of India chasing this down? Giving Natwest Final 2002 vibes

• 
  michelle maher (@mmaher70) reported 49 minutes ago

  Call yet again, to cut welfare when 14 million people are in poverty There was £40.5bn paid out in bonuses between May 2013 and April 2014 'NatWest, Barclays, Lloyds and Santander received more than £9 billion in interest on Bank of England reserves in 2023 – a 135% increase on the previous year' This is taxpayer's money At the same time welfare was cut by billions, and we were blamed for economic problems UK #disabilitybenefits #Burnham

• 
  Craig Duncan / @fludded (@Fludded) reported 49 minutes ago

  @DPJHodges Nigel Farage has asked for help before. He wanted people to sign up on his website if they feel they had been debanked. They did. Armed with that, he negoctiated a million pound deal with NatWest, deleted the website and never spoke of debanking again.

• 
  Naveen | AI • Dharma • Truth (@anaveentalks) reported 52 minutes ago

  @AndrewAndru2012 @VerdeSelvans the phone is still usable while it’s indexing, but expect it to feel a bit slower, warmer, and with higher battery drain for the first few days (sometimes up to a week depending on how much data you have especially photos and messages). It runs in the background.On UK banking apps: so far most people are reporting that Monzo, Barclays, Starling, NatWest, Santander etc. are working fine on iOS 27 beta.Rollback is possible but annoying you’ll need to restore via a computer in recovery mode, and you’ll lose data unless you have a backup from before you installed the beta. Beta backups don’t always restore cleanly to older versions.

• 
  Lyn Hamilton (@LynHami27606202) reported 56 minutes ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

• 
  Apple Intelligence (@appleinteligen) reported 57 minutes ago

  @Andrewislington @whitebearvt Yeah but on the app it also says you can also use the get cash feature at Tesco atm machines and the NatWest/rbs cash points. My cousin has a NatWest account and we’ve never had an issue as we live in an area with a lot of Tesco cash machines etc.