NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (37%)
• Mobile App (32%)
• Transactions (11%)
• Login (11%)
• Transfer (11%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, Milton Keynes, and Manchester.

City	Problem Type	Report Time
Plymouth	Mobile App	15 days ago
Buckingham	Login	15 days ago
Milton Keynes	Transfer	28 days ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  el деньги (@CokenOlivesV3) reported 6 minutes ago

  @_dobbsey And those working for NatWest in their shittier branches… as I experienced today when I heard a staff member practically yelling somebody’s address.

• 
  LiveSquawk (@LiveSquawk) reported 6 minutes ago

  NatWest H1 2026 Earnings - Q2 Pretax Oper Profit GBP 2.29B (est 2.01B) - H1 Impairment Charge Of £280 M, Prev Y/Y £226 M - Keeps Ordinary *** Around 50% Attributable Profit - Sees 2026 ROTE +19% - Still Sees 2028 ROTE Above +18% - Still Sees 2028 Customer Assets And Liabilities Rising +4% From End 2025

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 8 minutes ago

  @santanderukhelp I would have gone to my bank with the information required, but it’s one of many that has been closed. With mobility problems and poor health, I cannot travel farther to another branch. Think I will be moving my finances to Natwest.

• 
  Ali@Makely (@MakelyStudio) reported 10 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

• 
  lauren ୨୧ (@michellesdowden) reported 10 minutes ago

  natwest resolved my problem in my favour hahahahahaha shame @ booking . com

• 
  Joanne Fowler (@jofowler38) reported 11 minutes ago

  @birdman2 This post promotes a known scam using AI deepfakes of Emily Maitlis and NatWest CEO Paul Thwaite to advertise the fake Garlenix trading app. The linked site is part of an affiliate fraud scheme that tricks users into depositing money on bogus investment platforms. Please do your own due diligence. Reported as spam and deceptive content.

• 
  Jerome De Spencer (@clusterfeck) reported 11 minutes ago

  Click the pic for a full report especially if you are a NATWEST customer.

• 
  Alex ******* (@socialPolly) reported 13 minutes ago

  @NatWest_Help I did that, and they said I needed to speak to NatWest bank not the investment line. They transferred me through to an automated service that didnt understand what it was I was trying to get through to. So I gave up.

• 
  Ceri Smith (@CeriSmith5) reported 13 minutes ago

  @CraigMurrayOrg I had similar with NatWest about 15 years ago. Suddenly decided I was running my business through my account. As a sole trader, invoices were paid into it but I argued that was no different from having a salary paid in. They eventually stood down

• 
  Ali@Makely (@MakelyStudio) reported 14 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  S4mtheM4n (@M4nS4mthe) reported 16 minutes ago

  @THummell39837 I saw a photo of her drunk and haggard some years ago. What she earning off the taxpayers ? At least the NatWest CEO is working for his money at a bank ! Not sucking off the taxpayers of UK !!!!

• 
  ADEBAYO101 (@ADEBAYO1018) reported 23 minutes ago

  @grok I want you help me build NatWest debit card exactly and the name on it shod be Nicholas baker

• 
  ryhn24.bsky.social 🦋 #freePalestine🇵🇸✊🫂🕊️🌅 (@rins2pworth) reported 27 minutes ago

  👍 people should have defunded all big 6 since 2008 Barclays HSBC RBS Lloyds NatWest can't think of the 6th one Coop best only bank not investing in arms and abuse of human rights Halifax Maybe nationwide though they pulled dodgy ****

• 
  Earnings Prism (@earnings_prism) reported 28 minutes ago

  NatWest Group $NWG announced the publication of the H1 2026 Pillar 3 documents for several large subsidiaries. The H1 2026 Pillar 3 documents for the subsidiaries are available on the NatWest Group plc website. The subsidiaries listed in the filing include NatWest Holdings Limited, NatWest Markets Plc, National Westminster Bank Plc, The Royal Bank of Scotland plc, and Coutts & Company

• 
  G McAdam (@McAdam146810) reported 29 minutes ago

  @Mickskinz Web: Microsoft sign-in helper - has the option that you’ve forgotten all your sign in details. I had a nightmare with a fraudulent DD on PayPal. I complained, they did FA. Contacted my bank, NatWest, which cancelled DD and refunded me the money that had been taken. Good luck!

• 
  Teds (@Tedtalks13) reported 33 minutes ago

  @travelod_Se I paid twice this morning. Online. The cardinal wouldn’t authorise me yet all the details correct as my NatWest asked me to approve permission. “ is comma still in your server “ I’m now not at the hotel because of that. and I’m waiting for combined legal counsel to account legally @WestMids_CA on protected disclosures

• 
  paul herriot (@TruthSentinel1) reported 33 minutes ago

  @Bankersbonus1 @ADavies61517 @afneil During the 2008 financial crisis, the UK government stepped in to rescue major banks including Royal Bank of Scotland, Lloyds Banking Group, Northern Rock and Bradford & Bingley. The state directly spent around £137 billion in capital injections and emergency support, while offering over £1 trillion in guarantees to stop the banking system collapsing. Most of the money was eventually recovered, but taxpayers are still estimated to have lost around £30–35 billion overall, with the biggest losses coming from the RBS/NatWest bailout. Worth remembering the next time someone says the banks “were fine”.

• 
  Musa (@mkhankhakwani) reported 35 minutes ago

  NatWest is a **** bank they stole my money as well

• 
  Jennifer Richards (@Jennife10651535) reported 35 minutes ago

  @CallMeMoNow That's such a shame. We had some very valuable advice from a neighbour who worked in the bereavement part of NatWest when Tony was doing his aged relatives' probate. Like everything else it's all gone to ****

• 
  jeremyhead (@jeremyhead) reported 36 minutes ago

  I did exactly that with NatWest and got an apology and compensation. (Think it was £100) Clearly an issue with training that needs highlighting.

• 
  Fordy (@Andyfor03298768) reported 38 minutes ago

  @NatwestB @TunnelGuruVPN NatWest bank Bedford, what a shower of ****. Me and my Mrs have banked with this lot for 30+ years and we cannot even take our own cash out in large amounts! Twice we had meetings totalling about 4 hours and they ask the same questions and we answer every one but still no cash.

• 
  Craig Duncan / @fludded (@Fludded) reported 42 minutes ago

  @DPJHodges Nigel Farage has asked for help before. He wanted people to sign up on his website if they feel they had been debanked. They did. Armed with that, he negoctiated a million pound deal with NatWest, deleted the website and never spoke of debanking again.

• 
  JoeRoot𓃵 (@NO_1TestBatter) reported 42 minutes ago

  @temporary_sw6y Right taking down this post bcz i checked from Espn & it hasn’t mentioned it as bilateral but as Natwest series so got confused.

• 
  Mark (@MTrad25) reported 45 minutes ago

  Friday 31 July — what’s moving The week ends with the cleanest illustration of the new rule anyone could ask for. Apple beat on almost everything. Revenue $109.4bn, +16%. iPhone $54.25bn, +22% — its best ever June quarter. EPS $2.02 against $1.89 expected. The stock fell after hours, on guidance. Amazon raised full-year capex to $220bn — a number that would have been punished a fortnight ago — and jumped ~8%, because AWS grew 36.7%, its fastest in over four years. Microsoft up, Meta down, Amazon up, Apple down. The market is neither rewarding AI spending nor punishing it. It’s grading proof. Note the casualty: for two weeks Apple was the hedge, capex at 1.8% of revenue making it the place to hide from spending anxiety. On the night the spenders got paid, abstaining stopped earning a premium. Asia took the same message and amplified it violently. The KOSPI rose as much as 17% — its best day on record. Samsung and SK Hynix up near 30%. Taiwan +7%, Nikkei +5%. Now the number that matters: the KOSPI is still down ~25% for July, its worst month since 1997. A 17% day inside that is not recovery. It’s a market with the leverage stripped out of it — Korean authorities spent the week reining in leveraged products that had wiped out retail savings. And the FX story is the week’s thesis in miniature. Japan and Korea intervened jointly on Thursday — unprecedented, with the yen near a 40-year low. Then the BoJ held rates on Friday and the yen went straight back to 160.69. Coordinated intervention by two states bought roughly one session. Nothing about the rate differential changed, so nothing about the yen did. Which rhymes with the central banks. The Fed’s statement was near-identical to June’s — one verb and three dissenters — and Warsh signalled a step back from forward guidance. The BoE held 3.75% on a 6-3 vote, three hawks where two were expected, then Bailey immediately told reporters not to read it as edging towards a hike. September hike odds fell to 40% from above 50%. The bond market’s answer: long-end US yields near 19-year highs while the short end eased. A steepener built on doubt that anyone can anchor inflation. In London: the FTSE 100 touched a record 10,979.60 intra-day then closed down 0.1%. Rolls-Royce led, +6%, on H1 operating profit up 17% to £2.42bn. Today: NatWest, Taylor Wimpey, ITV, plus Exxon and Chevron. FTSE futures +0.4%. This was the week guidance died. Warsh won’t give it. Bailey disowned his own committee’s. Two governments spent reserves defending currencies and got a day. And Apple’s forecast cost it more than a record quarter earned. Everyone is being marked on evidence now.

• 
  ADEBAYO101 (@ADEBAYO1018) reported 45 minutes ago

  @groke I want to help template how reviving sort from NatWest bank with sum of 1.2 million pounds in to Barclay sms

• 
  Web3Alert (@theweb3alert) reported 50 minutes ago

  Most people know Gilbert Verdian as "the Quant CEO" Founder, CEO, the face of $QNT Fewer people actually know what he was doing before Quant existed. 20+ years in cybersecurity across 3+ governments before he ever touched crypto • Downing St • HM Treasury • Bank of England • Ministry of Justice • US Federal Reserve • NSW Health in Aus And of course there's everything on the private sector side with Vocalink and standards with ISO. That's NOT a typical crypto founder resume. That's someone who spent 2 decades inside the exact institutions Quant's now offering interoperability infrastructure to. And the idea for Overledger didn't come from a whitepaper brainstorm either... It came directly out of his work on ISO TC307, the international blockchain standards committee, back in 2016. He kept running into the same problem across every government and bank he worked with None of these systems could talk to each other. Quant was built to solve that specific problem Fast forward to today and that same TC307 work is still active Quant remains one of the core voices shaping ISO standards across 53 countries. The UK picked Quant to build the infrastructure for GBTD, tokenised sterling deposits, with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander all on board. Overledger sits inside Project Rosalind with the Bank of England and BIS. Inside the ECB's work. Inside the UK's Regulated Liability Network. Inside of UK Finance's GBTD which has received approval by the likes of UK Chancellor & Bank of England. None of that happens by accident. It happens because the guy building it spent two decades inside the rooms where these decisions actually get made.

• 
  NoOrdinaryFamily (@BooksFromNOF) reported 51 minutes ago

  Don't you just love it when your @NatWest account gets locked for a second time in a week and you can't access your money? The second I get back to the UK, that account is getting binned. ******* useless.

• 
  Paul Foster (@OldFozzy) reported 54 minutes ago

  @TiceRichard More likely the bankers, Couts & Natwest. Couts CEO in cahoots with the BBC shut down Nigels account a while ago, remember? and had to make a settlement with him because "his views being considered incompatible with the bank's "values or purpose". Revenge or what?

• 
  Melvyn Newell (@melv66722) reported 56 minutes ago

  @Londonist @DCBMEP “…began in 1971. ..nine years to realise.” (Working closely with Seiferts from 1975, as PQS for the now the Sea Containers Hotel, I was told that the delay in the NatWest Tower was as a result of a redesign for the tower footprint to match the new NatWest logo).

• 
  Rt Hon Prof Lord Andrew GCVO KHP FRCS FTSE MSCI (@PrivateIncome) reported 58 minutes ago

  @DustyBo80599309 @SophieP25397 £23bn from “9 years ago”? Mate, the bailouts were 2007-09. That’s not “9 years ago”. Your £23bn figure was a 2018 OBR snapshot, not a live invoice. We’ve fully exited every single intervention — final NatWest shares sold May 2025. No ring-fenced ‘bailout debt’ still sitting there waiting for your PAYE. Debt is aggregate. Interest is paid on the total stock. Treating it like a personal loan you’re still ‘funding’ is pure fantasy accounting. And spare us the ‘hitting the vulnerable while ignoring tax dodgers’ sermon. Legal tax avoidance isn’t theft, and the alternative to those bailouts was depositors queuing outside branches and the entire system melting down. You’d have been first in the queue complaining about that too. Next.