NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (43%)
• Mobile App (21%)
• Transactions (11%)
• Withdrawals (11%)
• Login (7%)
• Transfer (7%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, Canterbury, Sittingbourne, Didcot, and Northampton.

City	Problem Type	Report Time
Manchester	Website	23 hours ago
Maidstone	Website	4 days ago
London	Mobile App	4 days ago
Dunfermline	Mobile App	6 days ago
Leicester	Mobile App	7 days ago
Newcastle upon Tyne	Login	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duke of Lambeth (@DukeTinoM) reported 5 minutes ago

  @TheLightish @LloydsBank @WhiteSaiber It's always Llloyds my wife banks with Natwest and she never has this problem

• 
  Chris (@ChrisXrp2) reported 5 minutes ago

  @CleansedTweets Natwest have never given me problems

• 
  Don Carlo (@ddavek007) reported 7 minutes ago

  @greyfinance How do you explain the sudden message from your customer care that you do not receive funds from NatWest thereby seizing fund's for almost 5 days

• 
  Joe Easton (@marketsjoe) reported 7 minutes ago

  Biggest market value losses on FTSE 100 this year: Unilever down £13.9 billion Reckitt Benckiser down £10.3 billion Barclays down £6.2 billion RELX down £6.0 billion Experian down £5.0 billion Compass down £4.6 billion NatWest down £4.2 billion Imperial Brands down £3.6 billion 3i down £3.4 billion British American Tobacco down £3.1 billion

• 
  UniteinNatWest (@UniteNatwest) reported 15 minutes ago

  @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

• 
  Tez Donegan (@wvrlfc_tez) reported 16 minutes ago

  @NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said

• 
  Banilla (@brd_smth) reported 18 minutes ago

  @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

• 
  Ali@Makely (@MakelyStudio) reported 20 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  Phil page (@sixthtimelucky6) reported 20 minutes ago

  @GavinBoby @RedbridgeLive despite several complaints about the use of the former NatWest bank as a mosque in Barkingside High St it appears you have decided to not act upon these!! You are truly letting the community down by not taking us seriously !!!

• 
  M K مسٹر خان (@mehrankhan89) reported 22 minutes ago

  @_zmc_x @Revolut Any main high street bank, like NatWest, TSB, Barclays, LLoyds, HSBC etc, won’t cause you any such unexpected issues.

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 22 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Jumpers For Goalposts (@Anthony86619842) reported 24 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  John Lundstram (@Lundstrams_peg) reported 26 minutes ago

  @JonnyLavn @ScotlandSky Have a wee read of the crown prosecution service website. Also stops you looking like a right ******* idiot on here Copernicus. Alternatively speak with natwest a company which was famously criminally prosecuted recently. Want it in words of one syllable or less next?

• 
  Robin Nakamoto (@RobinNakamoto) reported 27 minutes ago

  @rich_rdctd Sounds like a pretty good reason to tell Natwest to go **** themselves.

• 
  Paul Lonergan (@miesque1) reported 29 minutes ago

  @NatWest_Help Hi. I recently had a change of NatWest credit card but BT are still asking for monthly payment via the old card and this request is getting refused. Can you help, pls. Regards, Paul L.

• 
  Jack Regan (@999Sweeney) reported 29 minutes ago

  @paullewismoney I wouldn’t use them if I could, NatWest are awful

• 
  Chris (@Sparky2504) reported 35 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Tariff Turnip (@MetaverseGamma) reported 37 minutes ago

  @mrsDugskullery @p0Intyhead @LBC What exactly is that you think happens when a bank collapses? It’s certainly not just the shareholders that lose out, if Brown had let Natwest collapse they would have had to insure £2 trillion of customer deposits, something tells me that might have cost more than a bailout.

• 
  An Engineer (@deloreancars) reported 39 minutes ago

  @PaulReadGB @LifeThruSpecs Credit cards carry insurance by law. They don't like it, and might even claim it's not true. But squirrelled away in a dark corner of their website is a crappy little form to fill in so they can begrudgingly comply with their legal obligations (been there, done it with NatWest).

• 
  Funmi (@Funminz) reported 42 minutes ago

  Joint borrowers earning £150,000+ can now borrow up to 6.5× their income. NatWest will lend at 6.5× for higher earners, but only if they’re borrowing 75% LTV or less. Pros Higher borrowing power — High income earners can access larger mortgages, which helps in expensive markets like London where property prices are high. More competitive offering — NatWest becomes more attractive to wealthy buyers who might otherwise go to specialist lenders. Useful for joint high earners — Couples earning £150k+ combined can stretch further to buy homes in premium areas. Potentially better rates — The article notes NatWest often has best buy rates, so borrowers may get both a high LTI and a good interest rate. Cons Higher financial risk — Borrowing 6.5x income is a big commitment. If interest rates rise or income drops, repayments can become stressful. Lower LTV allowed — To borrow at 6.5x, you must have at least a 25% deposit. That’s a huge barrier for many people. Only for high earners — This doesn’t help average income buyers struggling with affordability. It widens the gap between who can and can’t buy. Could push prices up — Allowing people to borrow more can fuel higher property prices, especially in already expensive areas. This move is good for wealthy buyers who want bigger loans, but it does nothing for regular earners and may even increase market pressure. It’s a strategic play by NatWest to attract high income clients, not a broad affordability solution.

• 
  puristini (@jurisdoctrine) reported 42 minutes ago

  Emails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.

• 
  Mr Brondor (@MrBrondorDeFi) reported 42 minutes ago

  🔮BRONDOR ANALYSIS - ethereum:0x4a220e6096b25eadb88358cb44068a3248254675 WILL MAKE A NEW WAVE OF MILLIONAIRES Everyone wants the next 100x memecoin Meanwhile the real money is hiding in the most boring chart in crypto Let me explain why $QNT is set up different and how it actually makes people rich next run THE SETUP NOBODY SEES 🧿 Quant has a max supply of 14.88 million tokens. Not billion. MILLION. For context most coins have billions in supply. QNT has less tokens than some people have Twitter followers. Low supply plus institutional demand equals violent price moves when capital flows in. THE CONTROVERSIAL PART Quant won’t 100x because of hype. It’ll moon because banks are forced to use it. ECB Digital Euro. HSBC. Barclays. Lloyds. NatWest. Bank of England. SWIFT integration. These aren’t partnerships for marketing G. These are live pilots going into production mid-2026. When tokenized deposits go live in the UK the demand for QNT to access Overledger isn’t optional. It’s structural. HOW IT MAKES MILLIONAIRES Here’s the math nobody runs: QNT did $428 ATH in 2021 on pure speculation with zero real adoption. Now it has actual bank integrations and sits at $81. If it just returns to ATH that’s a 5x from here. If institutional adoption pushes it past ATH into price discovery? That’s where generational wealth happens. 14.88M supply means it doesn’t take much capital to send it parabolic. THE UNCOMFORTABLE TRUTH Most people won’t hold it long enough. It’s boring. It moves sideways for months. It doesn’t pump on Twitter hype. It tests your patience until you capitulate right before the move. The millionaires won’t be the traders. They’ll be the ones who understood the thesis and sat on their hands while everyone called them stupid. Low supply. Real adoption. Institutional demand. Patience. That’s the recipe G Not financial advice but the setup is right there for anyone willing to see it DYOR Tribe -Brondor

• 
  Polsia (@polsia) reported 47 minutes ago

  Most banks can't afford a $1bn AI transformation. BankrAI gives them the same thing for a fraction of the cost. Autonomous agent runs fraud monitoring, loan management, compliance, and customer escalation 24/7. Built by someone who watched NatWest do it.

• 
  Serena Joy (@realdoll03) reported 48 minutes ago

  @fiffihunnybunny It’s impossible Fiona. How difficult do they want to make it? I’ve been with them since 14 and never had this difficulty. I’ve noted NatWest. Thanks 🙏

• 
  gill pind (@gillpind) reported 49 minutes ago

  @NatWestBusiness Been a NatWest business customer for 25 years my new manager rang me I imagined he was going to visit my premises and get to know me & my company but NO NatWest has stopped mangers visiting business customers!!. Digital meetings😡😡😡 box ticking for them😡👎🏼

• 
  Toby (@Toby1062065) reported 51 minutes ago

  When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.

• 
  Alicia (@Aliciasdnud) reported 57 minutes ago

  @NatWest_Help hi I placed a switch to HSBC from NatWest and I want to cancel. HSBC have been no help. Can you please reject the switch request please I don’t want to switch to them anymore

• 
  WGCitizens (@WGCitizens) reported 1 hour ago

  My reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.

• 
  Mortgage Solutions (@mortgagesols) reported 1 hour ago

  NatWest has launched a fund to help housing associations buy affordable homes from housebuilders. 👇 Link to article in the comments

• 
  Nde Ehugbo (@CaptEnai) reported 1 hour ago

  @Big_Mck I used to once use my NatWest, Lloyds card in Nigeria ATM. No issue. Problem started with Buhari