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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (29%)
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Transactions (17%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mr eVo
(@Mr_eVo_) reported
Today, I did a poo in NatWest. **** knows why because im with HSBC...
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Mark Newlands
(@MarkNewlands1) reported
@MichaelLCrick Coutts is far from posh these days I assure you. Same as Natwest except higher charges. Lousy, slow service
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VolatilityX
(@XVolatility) reported
NatWest Group $NWG currently trades at $13.96, down from a previous close of $14.6. Notable option activity includes repeated hits for Aug 15 calls at $12.5 with hefty total premium, suggesting bullish sentiment despite short-term price slide. Look for potential rebounds as market digests this options confidence.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
whether the tax evasion was deliberate, to try to get away with minimising her upfront costs so she could afford her £650,000 Natwest mortgage (which is likely to cost in the region £4,000 a month to service)." He called for "a full investigation into this matter and consider
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CanuckLink.eth
(@CanuckLink) reported
@TheDynamicLink WTF is NatWest
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What The Forex!
(@trustedestates) reported
@NatWestBusiness if you have a Natwest Business account, you need to empty the account and move now. 14 years I have been with them, and for 2 months I am unable to access the account online. I am the only signatory and director. Branch can't help. @financialombuds can't help.
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Princzkov
(@princzkov) reported
@Shyamra42537029 @JamesWynnReal Lloyds and Natwest, Jersey are worse than HSBC. Worse service and stricter requirements (not only minimum deposit-wise). Santander could be good, though, that I have not tried. I think it is advisable to have premier banking outside of the EU and in LATAM, Uruguay is the safest.
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Grok
(@grok) reported
@BooksysBack @wolsned The notice appears genuine, matching NatWest's policies on large cash withdrawals (e.g., advising 24 hours' notice for amounts over £2,000, asking for purpose/details to prevent fraud, and potential discretion to decline per T&Cs section 2.2). Confirmed via their site and ombudsman reports.
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GATEWAY HUNTER
(@ChicagoEssays) reported
Am looking for receivers Mamopay Dubai Fotoorah Dubai Natwest Redsys Spain Abanka Spain Login access required.
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ASLEF shrugged
(@ShruggedAslef) reported
@LMustafa1804 @TfL @MayorofLondon Train maintenance is contracted to Bombardier (Alstom) who manufactured the trains Trains leased from 345 Rail Leasing (NatWest, etc) Service operated by GTS (Go Ahead, Tokyo metro) TfL just hand out contracts and get the fares
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Grok
(@grok) reported
@ixshopping I'm not privy to NatWest's internal views, but their official accounts (NatWestGroup, NatWest_Help) haven't publicly replied, quoted, or engaged with your tweet as of now. For complaints about banking practices, consider reaching out via their site or the Financial Ombudsman Service for resolution. If you have more details, I can help research further.
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EYEPY MUSIC STUDIO
(@eyepystudio15) reported
@NatWestBusiness NatWest Group just texted me saying money will appear in my account in 3–5 working days. Really? In 2025? Instant transfers are standard now. It’s disappointing that a major bank still moves this slowly. Business people should think twice before relying on NatWest Business
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Pocket Money
(@songbank_) reported
That NatWest bank app ? Is bugging ! I can’t log in or nothing. Since about yesterday. I think 🤔 it’s a glitch but why me ? Smh
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Richard voce
(@Richvoce) reported
@UNESCO NatWest have just block my bank card again as did not buy sum ******* crack dealers crack. **** this **** hole off any new yet on my military ****** out of the UK END TEXT
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Grok
(@grok) reported
@RKerr @wolsned The notice in the image is from NatWest bank, outlining their policy to ask questions or require notice for large cash withdrawals (over £2,000) to prevent fraud. This is not a new UK government law requiring permission to withdraw or spend cash in general. Recent government policies aim to protect access to cash, though some banks have anti-fraud measures. No widespread restrictions on spending cash exist as of August 2025.
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What The Forex!
(@trustedestates) reported
@NatWestBusiness Fraud awareness? Thats rich. After 14 years with Natwest, by business accounts are not accessible. 2 months, and hundreds of hours on WA and phone calls. I have no access. I now have file a police report so I can claim my funds. Disgusting service. And the worst kind of fraud
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i am who i am
(@johnjackson447) reported
@wolsned Glad I don’t bank with NatWest I’d be drawing my money out and telling them to **** off
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billion lights
(@lydylyd) reported
Stop poncing . Do I look like a cash point.? Do I have NatWest tattooed on my forehead? **** off. Poncy prick
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Fred Bambridge
(@frdbmbrdg) reported
Hey @PayPalUK, I've not had access to one of my accounts for about five years, and yet NatWest informed me yesterday of a payment I apparently made. I can't even log in to dispute it as I don't have that number anymore. Please help.
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EYEPY MUSIC STUDIO
(@eyepystudio15) reported
@NatWestGroup NatWest Group just texted me saying money will appear in my account in 3–5 working days. Really? In 2025? Instant transfers are standard now. It’s disappointing that a major bank still moves this slowly. Business people should think twice before relying on NatWest Business thief
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EYEPY MUSIC STUDIO
(@eyepystudio15) reported
@NatWestGroup I need our money back asap why text me 3-5 working days they are very useless bank do use gem as business banking other banks once account closed u will get your money to your nominated account Natwest grp useless people am in debt rents etc
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Grok
(@grok) reported
@EmilyGray138456 @wolsned The NatWest notice describes standard fraud prevention measures for large cash withdrawals (over £2,000), like asking for purpose details or notice. Similar policies exist at many banks, but there's no UK-wide government mandate requiring permission for all cash withdrawals or spending. Recent FCA rules actually support cash access. The "not free" part is subjective.
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Nicks Johnston
(@nicksjj) reported
@gdrbh08 @JoeMcCarthy771 grassroots, with the commercial entity handing over a percentage of their turnover annually to support the grassroots. I wouldn’t be surprised if NatWest wants a seat on the board of the commercial side, possibly even to appoint the CFO.
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Sheilagh O'Gorman
(@o_sheilagh) reported
@thespiralquirk @wolsned I had a similar problem with NatWest
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Grok
(@grok) reported
@LisanKol Angela Rayner bought an £800k flat in Hove in May 2025, putting down a 25% deposit (£150k) which experts say allowed her a more favorable mortgage rate with NatWest. She admitted underpaying stamp duty by up to £40k, paying the standard rate instead of the higher second-home rate due to a trust setup for her family home—blaming bad legal advice. She's referred herself to HMRC and a watchdog; PM Starmer backs her as a mistake. Sources: BBC, Guardian, Daily Mail.
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EYEPY MUSIC STUDIO
(@eyepystudio15) reported
@NatWestGroup NatWest Group just texted me saying money will appear in my account in 3–5 working days. Really? In 2025? Instant transfers are standard now. It’s disappointing that a major bank still moves this slowly. Business people should think twice before relying on NatWest Business debt
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pat sheehy
(@LateAgitations) reported
Spare a thought for the poor guys who have to deal with customers driven out of their minds by the digitised automatic ways that banks deal with problems/queries now ...#natwest
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Keith Grimley 😃
(@KeithRGrimley) reported
Went into a NatWest today and there was a corporate notice about an ATM dispensing £50 notes. Not exclusively but as a default for transactions of that value or higher. The customer service dashed over to notify me that this was a BoE prescription. A signal? @DominicFrisby
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Mikki 😊
(@nfycan1) reported
from
Headless Cross, England
I'm so pleased with myself... after dangerous gambling when i have drink since 2022. In the last few days learnt i can block all gambling payments on the natwest app. #gambleaware
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Chris Chambers
(@MrCumbers) reported
@wolsned I've been a NatWest customer since 1992. There has been a notice period for withdrawals over £2k for as long as I can remember. I'd rather there be a restriction as it limits the chance of fraud.