NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (41%)
• Mobile App (29%)
• Transactions (12%)
• Transfer (12%)
• Login (6%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Milton Keynes, Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, Stalybridge, Southampton, Barry, and Canterbury.

City	Problem Type	Report Time
Milton Keynes	Transfer	8 days ago
Manchester	Website	1 month ago
Maidstone	Website	1 month ago
London	Mobile App	1 month ago
Dunfermline	Mobile App	1 month ago
Leicester	Mobile App	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali@Makely (@MakelyStudio) reported 3 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  Earnings Prism (@earnings_prism) reported 11 minutes ago

  NatWest Group $NWG completed the acquisition of Evelyn Partners with an enterprise value of £2.7 billion on 30 June 2026. The acquisition transforms NatWest Group's financial planning and investment management capabilities, and it is expected to generate pre-revenue synergies of 20%, increasing fee income and boosting exposure to the structurally higher growth UK wealth market. Evelyn Partners had £69 billion of Assets Under Management and Administration at the end of 2025, which combined with NatWest Group's £59 billion, would have brought total AUMA to £127 billion and total Customer Assets and Liabilities to £188 billion, or c.20% of NatWest Group's CAL.

• 
  QuanChain (@Quan_Chain) reported 12 minutes ago

  Quantum readiness programs feel like progress. They aren't. NatWest and 10 others joined NQCC's QTAP cohort 3, awareness, not migration. Different problems. QuanChain's oracle-triggered key rotation solves the second in under 90 days, no protocol vote. Should regulators require migration proof, not just program enrollment, before 2028?

• 
  King Oseary (@LACitiz4n) reported 14 minutes ago

  £200 Billion GBP just left my account to pay for everyone university debt from 1999 up until 2026 in both the UK and America. It’s fine, I’ve been making some wise investments lately and NatWest are paying me well, and I earnt quite a bit by selling Barclays back to the Baron’s. So I’m good for it, plus on top of the tour and then the vegas shows, I’ll be able to support both Elle, I and our daughter from my income. So, I’m good for it. Lot’s of changes, as this earth spins, everyday, and let’s just make the spins count. - King Oseary - @AP

• 
  jeremyhead (@jeremyhead) reported 16 minutes ago

  I did exactly that with NatWest and got an apology and compensation. (Think it was £100) Clearly an issue with training that needs highlighting.

• 
  Ian Darbyshire (@Ian_darbyshire) reported 17 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  Tariff Turnip (@MetaverseGamma) reported 17 minutes ago

  @mrsDugskullery @p0Intyhead @LBC What exactly is that you think happens when a bank collapses? It’s certainly not just the shareholders that lose out, if Brown had let Natwest collapse they would have had to insure £2 trillion of customer deposits, something tells me that might have cost more than a bailout.

• 
  NoOrdinaryFamily (@BooksFromNOF) reported 17 minutes ago

  Don't you just love it when your @NatWest account gets locked for a second time in a week and you can't access your money? The second I get back to the UK, that account is getting binned. ******* useless.

• 
  Banilla (@brd_smth) reported 19 minutes ago

  @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

• 
  Kev (@suffolkev) reported 19 minutes ago

  @NatWest_Help my son is in America trying to use his NatWest card but you keep declining payments. Your app says you don’t need to tell you if abroad and your useless chatbot is no help. The “emergency” number is just an endless Voice menu with no option to speak to someone! 🤬

• 
  paul herriot (@TruthSentinel1) reported 20 minutes ago

  @Bankersbonus1 @ADavies61517 @afneil During the 2008 financial crisis, the UK government stepped in to rescue major banks including Royal Bank of Scotland, Lloyds Banking Group, Northern Rock and Bradford & Bingley. The state directly spent around £137 billion in capital injections and emergency support, while offering over £1 trillion in guarantees to stop the banking system collapsing. Most of the money was eventually recovered, but taxpayers are still estimated to have lost around £30–35 billion overall, with the biggest losses coming from the RBS/NatWest bailout. Worth remembering the next time someone says the banks “were fine”.

• 
  Pat Yale (@patyale) reported 21 minutes ago

  Been out to buy a phone packet to allow me to ring NatWest and ask why no transactions are showing on my account today. The guy effectively said 'it's a general problem'. No apology, no suggestion of when it might be resolved, no reassurance that money was safe. British tax-

• 
  Vince (@Xray_Vince) reported 22 minutes ago

  @Voyager4IR @NoBullCryptoBen @matttttt187 Chainlink isn't working with central banks yet. They have multiple BIS/Central bank projects, Murex, Natwest Euroclear, Oracle...... That's just ignorant 🤷 ... We all know Central banks are going to be the slowest movers.

• 
  Palash (@ABiggerSpalash) reported 24 minutes ago

  wtf i never noticed rajeev shukla was there at the natwest final too 😭

• 
  Paul Foster (@OldFozzy) reported 26 minutes ago

  @TiceRichard More likely the bankers, Couts & Natwest. Couts CEO in cahoots with the BBC shut down Nigels account a while ago, remember? and had to make a settlement with him because "his views being considered incompatible with the bank's "values or purpose". Revenge or what?

• 
  Magic hat 🎩 (@themagic_tophat) reported 26 minutes ago

  @BlueCityBrain Was going to do a post on it soon. I very much doubt an initial decision is still pending. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. Chancellor of the High Court absolutely blasted it. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders. A hearing on sanctions and final award should be quick too. So no excuses. Only 2 possibilities I see: 1) Final Award is coming imminently. By end of July. 2) They have it but they’re waiting for the end of the World Cup (they shouldn’t be and could open themselves up to damages) 3) City launched an appeal after the decision on liability was issued and before the hearing on Sanctions

• 
  Liam⚡ (@TheDeanio) reported 27 minutes ago

  @MmisterNobody Yes when I was going through an awful time I lost all my savings after listening to a bunch of fools about crypto. Pretty much everything I owned did well for a few weeks and all kinds of rich clowns be talking about HODL this HODL that like they're all some sort of secret alliance with the elites. I literally would have a bunch of different types of currencies so I had a variety. I could keep someone in for a good while and the moment I sold my bit of a specific coin, it would get a massive boost lol. One of them boost by like 10x within hours after me taking it out like they do it on purpose or something. The rest that I kept in just went down pretty much every day and some got rug pulled out of nowhere lmao. In the end I ended up that ****** up I made a stupid decision to take a loan out for only £10 grand where I got charged nearly £4-5 grand in interest from NatWest in just under a year. I ended up losing everything and I was guided to go insolvent lol. Still ****** now from it all and many people have the cheek to steal things from me. They want me dead, quietly suffering or locked up. They've told too many lies on my name because they couldn't take me out. Some of them have made a whole life out me these last few years too. It's quite hilarious. *********.

• 
  Matthew Dodd (@1doddy83) reported 37 minutes ago

  @CoachDebs_spa lol NatWest are ****. If it wasn’t for my DD they would be gone. Most high street banks now are ******* useless. You can’t do anything with your own money without handing over your inside leg measurement

• 
  Chris (@ChrisXrp2) reported 38 minutes ago

  @CleansedTweets Natwest have never given me problems

• 
  Lady Nikki Tees of Lochaber (@1950sLibrarian) reported 38 minutes ago

  @johntierney73 @NnatMmac @NatWest Natwest refused 2 payment on my account when my card was cloned. They knew I didn’t spend nearly a grand on Amazon or eBay usually. They then cancelled my card, issued a new one, and gave me a temporary overdraft to cover my standing orders & direct debits etc. Good service

• 
  Cricketopia (@CricketopiaCom) reported 38 minutes ago

  “How can a gora hit me?” A heated dressing-room clash between Sehwag & John Wright during the 2002 NatWest Series. “I had been dismissed playing big shots in the last three-four outings. John Wright told me to ‘just play and bat 40 overs and score a fifty, I don’t want to lose you’. I didn’t know much English back then and didn’t realise he was referring to me getting dropped from the side.” Sehwag still played his natural game and was dismissed attempting a big shot. “When I came back to the dressing room, he grabbed me by the collar and pushed me towards a chair.” “I got so angry, I went straight to Rajeev Shukla ji and told him I’m heading back home. He asked me what happened. I told him, ‘that gora hit me. How can a gora hit me?’” Rajeev Shukla later intervened to calm the situation (with the help of Sachin Tendulkar) with Sehwag insisting on an apology before reconciling.

• 
  I L (@iluyimbazi) reported 42 minutes ago

  @isabelrosesss This is NatWest/RBS/Ulster. Most annoying login among banks

• 
  thea (@th333aaa) reported 42 minutes ago

  I hate Barclays too but at least they don’t make it difficult for me to login when my app plays up bc my app doesn’t play up like NatWest does

• 
  John Lundstram (@Lundstrams_peg) reported 44 minutes ago

  @JonnyLavn @ScotlandSky Have a wee read of the crown prosecution service website. Also stops you looking like a right ******* idiot on here Copernicus. Alternatively speak with natwest a company which was famously criminally prosecuted recently. Want it in words of one syllable or less next?

• 
  Ali@Makely (@MakelyStudio) reported 44 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  ParteekNotPrateek (@randomcricfacts) reported 46 minutes ago

  @Weirdgripping84 159 gave him a good run but Natwest **** show should have been the end of him. The fact that Laxman also kept failing in 2002 is what helped pip it in Mongia’s favor coz he bowled.

• 
  ADEBAYO101 (@ADEBAYO1018) reported 48 minutes ago

  @grok I want you help me build NatWest debit card exactly and the name on it shod be Nicholas baker

• 
  WGCitizens (@WGCitizens) reported 50 minutes ago

  My reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.

• 
  Linda Pennock🙂 (@LindaPennock1) reported 51 minutes ago

  @bsd_junkie @DamianLow3 No, the bank did not back Alison Rose over Nigel Farage; instead, Rose resigned as CEO of NatWest after admitting she leaked private customer details to a journalist.

• 
  Web3Alert (@theweb3alert) reported 59 minutes ago

  Most people know Gilbert Verdian as "the Quant CEO" Founder, CEO, the face of $QNT Fewer people actually know what he was doing before Quant existed. 20+ years in cybersecurity across 3+ governments before he ever touched crypto • Downing St • HM Treasury • Bank of England • Ministry of Justice • US Federal Reserve • NSW Health in Aus And of course there's everything on the private sector side with Vocalink and standards with ISO. That's NOT a typical crypto founder resume. That's someone who spent 2 decades inside the exact institutions Quant's now offering interoperability infrastructure to. And the idea for Overledger didn't come from a whitepaper brainstorm either... It came directly out of his work on ISO TC307, the international blockchain standards committee, back in 2016. He kept running into the same problem across every government and bank he worked with None of these systems could talk to each other. Quant was built to solve that specific problem Fast forward to today and that same TC307 work is still active Quant remains one of the core voices shaping ISO standards across 53 countries. The UK picked Quant to build the infrastructure for GBTD, tokenised sterling deposits, with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander all on board. Overledger sits inside Project Rosalind with the Bank of England and BIS. Inside the ECB's work. Inside the UK's Regulated Liability Network. Inside of UK Finance's GBTD which has received approval by the likes of UK Chancellor & Bank of England. None of that happens by accident. It happens because the guy building it spent two decades inside the rooms where these decisions actually get made.