NatWest status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (37%)
• Mobile App (32%)
• Transactions (11%)
• Login (11%)
• Transfer (11%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Plymouth, Buckingham, Milton Keynes, Manchester, Maidstone, London, Dunfermline, Leicester, Newcastle upon Tyne, and Stalybridge.

City	Problem Type	Report Time
Plymouth	Mobile App	4 days ago
Buckingham	Login	4 days ago
Milton Keynes	Transfer	17 days ago
Manchester	Website	2 months ago
Maidstone	Website	2 months ago
London	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarketNewsFeed (@MarketNews_Feed) reported 9 minutes ago

  NATWEST H1 2026 EARNINGS - Q2 PRETAX OPER PROFIT GBP 2.29B (EST 2.01B) - H1 IMPAIRMENT CHARGE OF £280 M, PREV Y/Y £226 M - KEEPS ORDINARY *** AROUND 50% ATTRIBUTABLE PROFIT - SEES 2026 ROTE +19% - STILL SEES 2028 ROTE ABOVE +18% - STILL SEES 2028 CUSTOMER ASSETS AND LIABILITIES RISING +4% FROM END 2025 ...

• 
  Curious Gazelle (@CuriousGazelle) reported 12 minutes ago

  @RenovatioFurius @OwenBenjamin One of my relatives in Pakistan does “Islamic” microfinance. Microfinance being loans for the poor. Their “legal system” allows them to scam a person with a banana stand in a slum. It’s more moral that a country allow NatWest for a working-class person to inflate their lifestyle.

• 
  P Crizzle (@p_crizzle) reported 13 minutes ago

  @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.

• 
  tmjohnson (@the_cs_book) reported 14 minutes ago

  @SebJohnsonUK @CosineAI Genuine question how is NatWest going to help design a frontier model?

• 
  Tushar Motwani (@Bombay_71) reported 16 minutes ago

  @RaoSumukh the thing is this pose and everything around it feels good creatively only in that moment when India chased down England’s formidable target of 325/5 to win the 2002 NatWest Series Final at Lord's.

• 
  paul herriot (@TruthSentinel1) reported 18 minutes ago

  @Bankersbonus1 @ADavies61517 @afneil During the 2008 financial crisis, the UK government stepped in to rescue major banks including Royal Bank of Scotland, Lloyds Banking Group, Northern Rock and Bradford & Bingley. The state directly spent around £137 billion in capital injections and emergency support, while offering over £1 trillion in guarantees to stop the banking system collapsing. Most of the money was eventually recovered, but taxpayers are still estimated to have lost around £30–35 billion overall, with the biggest losses coming from the RBS/NatWest bailout. Worth remembering the next time someone says the banks “were fine”.

• 
  dav1d.btc (@dav1dbtc) reported 19 minutes ago

  BoE warnings about stablecoin redemption are a joke. Try withdrawing any significant amount of cash from your bank and see how simple 'redemption' really is. Recently, UK bank NatWest blocked a customer from withdrawing their own money because they would not explain to the bank why the cash. And the Ombudsman backed the bank. This isn’t about consumer protection. It’s about protecting the banking monopoly. If Andrew Bailey is genuinely concerned about redemption risk, he should be looking at non-custodial systems like Ducat. Redemption happens in one Bitcoin block. I think I may be waiting some time.

• 
  King Oseary (@LACitiz4n) reported 25 minutes ago

  £200 Billion GBP just left my account to pay for everyone university debt from 1999 up until 2026 in both the UK and America. It’s fine, I’ve been making some wise investments lately and NatWest are paying me well, and I earnt quite a bit by selling Barclays back to the Baron’s. So I’m good for it, plus on top of the tour and then the vegas shows, I’ll be able to support both Elle, I and our daughter from my income. So, I’m good for it. Lot’s of changes, as this earth spins, everyday, and let’s just make the spins count. - King Oseary - @AP

• 
  Lady Nikki Tees of Lochaber (@1950sLibrarian) reported 25 minutes ago

  @johntierney73 @NnatMmac @NatWest Natwest refused 2 payment on my account when my card was cloned. They knew I didn’t spend nearly a grand on Amazon or eBay usually. They then cancelled my card, issued a new one, and gave me a temporary overdraft to cover my standing orders & direct debits etc. Good service

• 
  Callum (@rapiddescentsco) reported 29 minutes ago

  @isabelrosesss This is the NatWest/old RBS digital banking login. It is designed to use multiple authentication methods but they've just stuck with partial date of birth id/partial passcode for the last 18 years or so! It could use the EMV card reader, but that'd just confuse customers.

• 
  Proper Memes 〓〓 (@Proper_Memes) reported 29 minutes ago

  @Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.

• 
  X Finance Bull (@Xfinancebull) reported 32 minutes ago

  🚨 $QNT holders, seven major UK banks are testing programmable bank money on infrastructure provided by Quant. Read those names again: Barclays. HSBC. Lloyds Banking Group. NatWest. Santander. Monzo. Nationwide. Led by UK Finance, the Great British Tokenised Deposit initiative is delivering live pilot transactions involving digital versions of normal sterling bank deposits. The easiest way to understand it is this: Your money remains bank money. But instead of sending it blindly and trusting every person in the process, rules can be attached before it moves. Payment releases when the buyer receives the product. Mortgage funds transfer when every document and condition is ready. Money and a tokenised asset settle together, so neither participant is left waiting and exposed. Quant’s Overledger provides the orchestration and interoperability connecting participating banks with RTGS, Faster Payments, Open Banking and tokenised-deposit platforms. That is why this matters more than another blockchain demonstration. The institutions are testing real financial activity across multiple banks, with fraud protection, settlement efficiency and programmability at the centre. GBTD also follows Quant’s involvement in the UK Regulated Liability Network, while its acceptance into the Bank of England Synchronisation Lab places the project beside the UK’s work on atomic central-bank-money settlement. Does this guarantee every bank will buy QNT? No. But it gives Quant institutional validation that most interoperability projects spend years trying to earn. If GBTD succeeds, the opportunity will extend far beyond one UK pilot. Other countries are also exploring tokenised deposits, digital securities and connected payment systems. QNT is sitting behind infrastructure the largest banks will need to make those separate systems work together. Many people will study QNT after adoption becomes obvious. I would rather understand why seven banks selected Quant before everyone else notices. My conviction in $QNT came before the headlines. Now the adoption is becoming impossible to ignore.

• 
  ʙʀᴀɴᴅᴏɴ ʟᴇᴇ (@Brandn_L33) reported 33 minutes ago

  @AutoInfatuation No complaints with our Ltd one through Mettle. Owned by NatWest provides free access to FreeAgent accounting software. Also have the other business setup with Starling Business. The scary stories of Revolut accounts being shut constantly put me off therefor didn’t look at it.

• 
  Sam Hosier (@AutoInfatuation) reported 37 minutes ago

  As of 1st June I am going back to being solely self employed and will need a new business account as a Sole Trader. Given up with having a physical branch to go to as we literally only have a HSBC and a NatWest left in my town now 🙃 Have had both a Monzo and Lloyds LTD Company Business accounts before and have a Monzo personal account I quite like. I keep being told Revolut Business is really good now they have their banking license? Most of my payments will be made via BACs either way, only need access for myself and also needs to be able to link up to Xero. What Bank does everyone suggest to go with or even avoid?

• 
  Cricketopia (@CricketopiaCom) reported 37 minutes ago

  “How can a gora hit me?” A heated dressing-room clash between Sehwag & John Wright during the 2002 NatWest Series. “I had been dismissed playing big shots in the last three-four outings. John Wright told me to ‘just play and bat 40 overs and score a fifty, I don’t want to lose you’. I didn’t know much English back then and didn’t realise he was referring to me getting dropped from the side.” Sehwag still played his natural game and was dismissed attempting a big shot. “When I came back to the dressing room, he grabbed me by the collar and pushed me towards a chair.” “I got so angry, I went straight to Rajeev Shukla ji and told him I’m heading back home. He asked me what happened. I told him, ‘that gora hit me. How can a gora hit me?’” Rajeev Shukla later intervened to calm the situation (with the help of Sachin Tendulkar) with Sehwag insisting on an apology before reconciling.

• 
  Judith Cossins (@CossinsJudith) reported 40 minutes ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  TRAXXAS58 (@TRAXXAS58) reported 40 minutes ago

  How tf can #Natwest reject my driving licence for being too blurry when their website automatically takes the picture for you once the card is in focus & in the correct position. Just waited an hour to be verified to be told no because they chose to apparently take a blurry pic.

• 
  Teds (@Tedtalks13) reported 42 minutes ago

  I’ll go through the hole list of **** again Monday. Hmcts re the complaint of case file empty. (Wasn’t me on that hearing @Experian don’t care if she threatens to slit her wrists) Lloyds (and its energy company ) HSBC (and its estate agent and energy company) NatWest (just so you know did you birmingham wood fraud) Companies house (IT error) IPO office (reference your reference is one efficiency companies house) Ovo energy and its tupe (2p) sse notice transfer audit issue with eon Then a list of those law firms that agreed in 2018 to the bent bet that I found out about; that in those law firms they were involved in the house court case that moved even though stayed in any application existed @HMCTSgovuk has the walsal court Brough the police in yet and when can I see the hybrid video to show it wasn’t me

• 
  Le Ref (@LeRef5) reported 43 minutes ago

  @Feargal_Sharkey @NatWestGroup It was the public authorities that delayed it that long you halfwit. The plans were formed in 1940s (public control) The land was bought in 1975 (public control) Plans were dropped in 1976 after a Public Inquiry on the back of NIMBYism (public ownership) Plans were revised in the mid 90s and not pursued as there was not sufficient identified demand. Mid West water only merged with SE water in 2007 so the history has nothing to do with them. Nat West's Pension Fund owns a 25% stake, not NatWest. Plans were revised in 2013 and hit the usual barrier - locals, NIMBYs and organised groups have been campaigning against it for decades. So sure, it's all down to the evil privatised companies

• 
  Linda Pennock🙂 (@LindaPennock1) reported 44 minutes ago

  @bsd_junkie @DamianLow3 No, the bank did not back Alison Rose over Nigel Farage; instead, Rose resigned as CEO of NatWest after admitting she leaked private customer details to a journalist.

• 
  Mando (@AcFanatic2020) reported 46 minutes ago

  @johntierney73 @NnatMmac @NatWest NatWest are still **** like this

• 
  Craig Duncan / @fludded (@Fludded) reported 46 minutes ago

  @TiceRichard Your leader shut down his debanking website once NatWest paid him off. Are you guys still pretending to care?

• 
  Fordy (@Andyfor03298768) reported 46 minutes ago

  @NatwestB @TunnelGuruVPN NatWest bank Bedford, what a shower of ****. Me and my Mrs have banked with this lot for 30+ years and we cannot even take our own cash out in large amounts! Twice we had meetings totalling about 4 hours and they ask the same questions and we answer every one but still no cash.

• 
  Teds (@Tedtalks13) reported 50 minutes ago

  @travelod_Se I paid twice this morning. Online. The cardinal wouldn’t authorise me yet all the details correct as my NatWest asked me to approve permission. “ is comma still in your server “ I’m now not at the hotel because of that. and I’m waiting for combined legal counsel to account legally @WestMids_CA on protected disclosures

• 
  cj (@cjhmode) reported 51 minutes ago

  @AlvinMutyaba @augusteprompt Every bank lets you on and off ramp but for on ramp it’s limited as I say above. Some banks may be friendlier than others and allow slightly higher limits or open a discussion with you based on your personal circumstances (for example, Barclays will, NatWest won’t). I was able to off ramp with no limits and use the proceeds to buy my house, after strict due diligence around source of funds of course. Hence I no longer own or trade any crypto in this difficult market and with this unfriendly regime personally. Regarding leverage trading, I’m not sure. I imagine you could use Hyperliquid with a VPN, not sure if that will become impossible when the new restrictions land. Personally I’ve never traded leverage, that’s too much of a casino for me. I only ever traded spot. And obviously there’s lots of avenues for that. Hence I think it’s an exaggeration to say it’s dead here, but it will certainly become hard to justify once CGT is upped (circling back to my original point).

• 
  puristini (@jurisdoctrine) reported 54 minutes ago

  Emails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.

• 
  citizens2022committee (@c22cuk) reported 57 minutes ago

  c22cuk COMMENT: State Supported COMPLICITY? BANK CONFIDENTIAL @BankConfidenti1 - An independent report exposing concealed credit-line risk, systemic fraud and regulatory failure across Major Banks shown below. How many unknowingly in the ROI and UK have succumbed to these alleged FRAUDS and remain unaware, do read the Lorraine Morris @MLorrM Bank Confidential attachment in her Post (and her own summary statement contained therein) and if it triggers doubt, suspicion and concern in your mind that you might have been duped, Lorraine will no doubt point you in the direction of possible help - It would appear that these Frauds are still ongoing. The banking misconduct detailed in the Bank Confidential reports primarily occurred in the buildup to, during, and after the global financial crisis, broadly spanning from 2000 to 2017 (with certain related over-charging practices and legal disputes continuing to this day). The primary Banks named are - NatWest Group (formerly Royal Bank of Scotland Group) RBS-Global Restructuring Group (GRG) NatWest Ulster Bank Lloyds Banking Group (including HBOS) Barclays HSBC Coutts (a private banking subsidiary of NatWest Group) “The only thing necessary for the triumph of evil is for good men to do nothing”.

• 
  Mark (@MTrad25) reported 58 minutes ago

  UK stocks to watch — Fri 31 July Month-end, and a strong handover: FTSE futures +0.4% after Asia’s violent rebound — KOSPI up as much as 17%, Samsung and SK Hynix near +30%. NatWest — H1 results, the third big domestic bank in four days, and the pattern hasn’t been kind: Barclays was the FTSE’s biggest faller on its own results day Tuesday. NatWest arrives off a Q1 that delivered 18.2% return on tangible equity and £1.4bn attributable profit. What moves the stock won’t be the profit line — it’ll be margin guidance into a BoE that just showed three hawks. Taylor Wimpey — the most interesting setup on the board. Sell-side positioning is unusually hostile: Goldman cut it to a sell in May, and the broker split now runs 1 buy, 2 hold, 3 sell. It reports into a rate market that spent yesterday removing hike risk — September odds fell to 40% from above 50%. Low expectations plus a friendlier discount rate is how surprises happen. Watch the order book and margin guidance, not completions. ITV — H1 results. UK advertising is the cleanest read on domestic corporate confidence there is. Tech trusts — Scottish Mortgage, Polar Capital Tech. Microsoft and Amazon proving AI demand produced a 17% KOSPI day. The UK vehicles are the second-order beneficiary, and they’ve been sold hard for a fortnight. $EZJ — last session before Castlelake’s firm-offer deadline on Monday. Apollo’s follows on Friday. Whatever happens now happens fast. Oil majors — Exxon and Chevron report today, after Shell’s $9.8bn came largely from trading and refining rather than production. If the US majors show the same composition, that’s a sector-wide signal: the money in this crisis is in moving barrels, not owning them. The month that was: the FTSE 100 touched a record high this week. The KOSPI is down ~25% in July, its worst month since 1997. Same AI story, opposite ends — because London owns almost none of it. The index everyone calls old-fashioned just won a month by not owning the thing everyone wanted. Worth remembering next time that’s framed as a weakness.

• 
  Daniella (@JupitorsL) reported 59 minutes ago

  @ZackPolanski Never mind me just down voting the community notes that are willfully ignoring the very valid point. It you got arrested for running into NatWest and smashing up their display, charged for it, then got done for robbing the bank later with no jury or due process you'd kick off.

• 
  Paul Foster (@OldFozzy) reported 60 minutes ago

  @TiceRichard More likely the bankers, Couts & Natwest. Couts CEO in cahoots with the BBC shut down Nigels account a while ago, remember? and had to make a settlement with him because "his views being considered incompatible with the bank's "values or purpose". Revenge or what?