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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (38%)
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Website (25%)
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Login (25%)
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Mobile App (13%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website | |
| Edinburgh |
Transactions | |
| Ealing |
Website | |
| London |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Matt // elkz 🕹️Guardians of the Galaxy
(@notelkz) reported
@Kelly_Jackson88 FirstDirect or Barclays, never had a problem with either. Avoid Natwest at all costs.
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Katie
(@katieetayssxo) reported
I just looked at my spending on NatWest and I could honestly kms, wtf 🙃
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Mike Winnet
(@mike_winnet) reported
@JDeaco Job description: we don't have any customers, reckon you can find some? So I learnt an awful lot very quickly. Being sat in the room with the founders heard and saw far more than you'd ever do working for BT, Boots or Natwest at that level of the business.
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CM
(@Claire67124511) reported
@NWG_Jobs Hi NW, job R-00145811 has recently been advertised on the government website however when I go online to NatWest careers can’t find the job position. Can you please advise? Very interested
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Danny F
(@MrDanF35) reported
@NatWest_Help Hi there,Is the NATWEST app down? It's not loading up and letting me log in. Thanks #NatWestApp #Natwest
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Vicky Marie
(@ItsVickyMarie) reported
@AskNationwide @AskNationwide I sent money from my natwest account to a nationwide account today, will this clear by the morning? If not, will it be returned to my account? HELP!
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Lucie G
(@I_am_lucie_) reported
How can u think it acceptable, Rbs/NatWest, to freeze someone’s account a few days before Xmas? I have 3 children to feed & a house to keep warm, but no access to money! Any suggestions apart from ‘we complete understand ’?! as I can assure u, u don’t!😡 @RBS_Help @NatWestGroup
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casey miller
(@caseymi67201874) reported
@AskNationwide @vicky_okonkwo When do you think the issue will be resolved has I have sent payment to my mums account from my NatWest account and she hasn’t received it
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Helena-Ann🐝🐝
(@Helena_Ann93) reported
@NatWest_Help is NatWest down? My step dad can’t make any payments which isn’t the best around Christmas. X
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Lee cryer
(@fylderover22) reported
@natwest the st Anne’s branch today was a joke I went in to pay money in went to use machine and not working to deposit the line was out the door and only one cashier on to be told that management say only needs one think they should open there eyes
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Andy Brooke
(@AndyBrooke11) reported
@NatWest_Help @NatWestGroup So it’s just trial and error for me? That’s not in any way helpful. I’ve been a natwest customer for over 30 years but I feel that’s coming to an end.
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Judith Baxter
(@JudithB64942509) reported
@MickeyDeehan @coaimpaul Natwest are now providing accounts ,working with shelter.
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YO Chidi 💬
(@YoChidi) reported
@NatWest_Help I’ve been with NatWest for almost 20 years and I’ve never had this issue! Never. As you can see by the tweets, many people are concerned about this. Why not tweet a general statement about the 2 hours delay or let a message pop-up in the app to let people know!!?? Common sense!
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PriusOmega
(@PriusOmega) reported
@WSJ Fine less than profits from manipulation, but also, lets not forget the other side of the fine, the regulators. Lets review: - NatWest makes money. - Regulators make money. - Regulators have no incentive to permanently shut down a source of income. Why and how would this stop?
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wavymike.eth 🧠
(@Wavy_Mikem) reported
@NFTClarkie been using halifax and natwest since august for crypto and no issues so far clarkie
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ℓαυяєи тнσмρѕσи
(@lozzatee_x) reported
The only embarrassing thing about last night is my card not working because for some reason natwest shut their system off from half 1-2 like @NatWest_Help sort your life Out
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bleed Blue💙💙💙💙
(@CricketWorldYes) reported
@Cricketracker @YUVSTRONG12 TRILOGY From family broken to 2002 natwest to 2007 world cup. After 2007 wc to struggle to make it into 2011 team to winning MOS in that world cup. To public announcement of cancer detection to fight against cancer in America to struggle in t20Wc to that 150 vs England.
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Mrs Hall
(@dani_poole55) reported
Thanks @Tesco for ruining Xmas - saying there is a problem with a bank card (@natwest confirms there is not) and refusing to take alternative payment details for our click&collect order- so now our Xmas food delivery is cancelled. What appalling service - unbelievable
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DJ MickyT™ 🤘🤘
(@DJ_MICKYT) reported
@kellyw2094 @APxx77 @AskNationwide When RBS's payment system went down in 2012 Natwest customers had to wait 4 weeks to access their accounts again. Nationwide have a much newer system. So should only take days. Still not great
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George Thomas
(@birdman2) reported
@RichardBurgon Not very good advice from HMRC non executive to scrutinise issues like this: National Westminster Bank Plc (NatWest) was today fined £264,772,619.95 following convictions for three offences of failing to comply with money laundering regulations.
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NatWest
(@NatWest_Help) reported
@jukeboxfail Thanks for confirming Edward, If the payment was sent from Lloyd's to Nationwide I would advise contacting them directly for clarity. I would only have access to NatWest accounts here. - John 🌞
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sophie
(@sunshinesoph79) reported
@NatWest_Help Mine is the same I have transferred money from an account into my NatWest account and it’s not showing and my credit balance is out too due to refunds on my credit card that are showing I should be in credit not “owing” there are lots of probs reported on “down detector”
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Andy Hawkes
(@namboozle) reported
@EvanEdinger I know this doesn't help you but Natwest were great when I closed my HTB ISA. They knew I had to complete it quickly so they prioritised it and I had the closure/certificate within an hour! Took 5 mins on the phone.
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Blackedge Brewing Co Ltd
(@Blackedgebeers) reported
happened & we have constantly had to chase. Called again today & was ASSURED I would be called before 5pm! This did not happen. I would advise any business considering banking with Natwest to avoid as the customer service is disgustingly bad. I have today written to the banking
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crypt0ninja 🥷👨🌾🐳⚡
(@crypt0ninja) reported
@th3insid3r Monzo have been good for me 🤝 Natwest shut all my accounts down without reason lol 🖕
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Dr.Crypto
(@20Rwalmsley) reported
@alanartdirector @TheFCA @santanderuk Yep luckily I’ve not had huge issues with NatWest but I’m sure it’s coming 🙄🙄
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Ryan Stockley
(@stockley_ryan) reported
@George_Bligh @MonzoStatus You clown, I pay for a service and should be able to access my money 2 days before Christmas. NatWest never died on me.
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KkayM
(@KkayM4) reported
@StuartGoudge @cryptocom Natwest so far no problem
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shields40
(@Ishields40) reported
Is ******* #natwest down aswell now?
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brrrzooka
(@brrrzooka) reported
@macrocephalopod If they were smarter they wouldn't be working at NatWest?