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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (29%)
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Transactions (17%)
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Mobile App (14%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Franz
(@franzvonloewe) reported
@RodneyHobson Hmm. FTSE is down 2.6%. Barclays and NatWest both down about 5%. There must be something more to it than that?
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Lucifer D Uchiha
(@DaRealDilshan) reported
And tried to fraud my NatWest as well???? God will strike you down
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BTG Advisory
(@BTG_Advisory) reported
The TUC has spoken out after reports that NatWest, Lloyds, Barclays and HSBC are to pay out a record £4bn in bonuses after turning in profits of £34bn - saying the figures are an "insult to working families across Britain".
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Beryl
(@Beryl57100377) reported
@LisaMeighan @StarlingBank So glad you managed to get your money back! No unfortunately same old response from them for a month now even though NatWest immediately refunded me. I've taken my custom elsewhere now they won't be getting a penny more from me & expecting them to be shut down within the year.
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Andrew Jones
(@Moley_2007) reported
@NatWest_Help @mshamburt Update: the response from NatWest has been good, diolch am eich help
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MrsWardrope
(@LornaWardrope) reported
@Mr_Chmiel NatWest seem to be more accepting of our situation (ie my temp contract). Decision in principle no problem, though obviously that’s not in any way a guarantee. Nationwide said my income wouldn’t count but my expenses would! 🙄Hoping to get an appt with an independent advisor soon
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Jimbo
(@Jimbo65306423) reported
@CorgiCoinFan @BTC_Archive I can't see anything accept for a pissing down London street with Natwest and Barclays on, help please?
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Positive Money
(@PositiveMoneyUK) reported
NatWest has increased its bonus pool to £298,000,000 - up 44% from last year. It also plans to close a further 56 bank branches this year, leaving some areas without any access to cash. For a bank majority owned by the public, NatWest isn't working in the public interest.
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stevo_08
(@stevo_0151) reported
@NatWest_Help DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE
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Emm
(@EmmaClare31) reported
@firstdirect I've already tried that! I've referred my complaint to the financial ombudsman, as we speak I'm switching to Natwest. I don't want to be with a company who doesn't give a **** about customers, says things like "we're not at liberty to disclose that to you" - it's my information!!
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BTG Advisory
(@BTG_Advisory) reported
NatWest has reported pre-tax profits of £4bn for 2021, with this up from a £351m loss it made the previous year. The bank's net lending, including loans made via government support programmes, climbed 2.8% to £352.3bn, while full year net profits for 2021 reached £2.95bn.
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Mike Gregory
(@mikeg24764) reported
Johnson: 'Putin has broken international law' You'd think he would stay off the entire subject of law-breaking, unless national laws don't count and I'm okay to rob the NatWest this afternoon but shouldn't do any piracy.
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Pedro Beato Vallejo
(@DonPingus) reported
HOW ******** DID THIS WOMAN BLOCK ME ON NATWEST???????? WHAT ******** I WAS JUST TRYING TO SEND MONEY BACK
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Mike Fox 🏴🇪🇺(🇬🇧)
(@MikeFox60521) reported
@BeckettUnite @andyjames20052 Important to note that the UK public is still the majority owner of NatWest - 54.7%. So as owners we could stop this happening. That we haven’t is a decision by our government. So this greed culture is another thing down to Johnson and his mob.
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SuperLeedsUnited
(@5up3rL33ds) reported
@BeckettUnite I think the government probably would but billionaires down leave cash sat in NatWest like the rest of us, it’s invested in shell companies or hidden offshore, to tax it you must first find it
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Greg Tyndall
(@gregoiretyns) reported
@NatWest_Help please can someone at NatWest help me put of my nightmare i voluntarily froze my acc due to poss fraud a week ago. Since then can’t access my business bank. Can’t pay suppliers, salaries, anything. Have called 7 times and been cut off every time. Pls help. Desperate
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Miss Moore
(@MissMoore1808) reported
@LornaWardrope @LornaWardrope I meant to say too, NatWest is who my mortgage is with no one else would accept me nationwide were awful to deal with and almost cost me the house. I also wouldn’t touch online ‘habito’ with a barge pole, they extremely over estimated what I could borrow
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The Wolf Of 15
(@WolfOf15) reported
@NatWest_Help Thank you Cathy. But surely If I am verifying using the NatWest app and I have biometric approval activated within the app, that I shouldn’t be restricted in making a purchase. Can this be highlighted as the verification is there to make sure it’s the customer.
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Bex 🌸
(@Bex07235408) reported
@LynneDMNoble1 I've just had a gentleman in who I mentioned it to(he said NatWest wasn't open,citing covid being the issue 🙄)... He said the p.o issue happened in October. They've been given cards to access their money but apparently are restricted to only withdrawing £100 per day!!😳
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Greg Tyndall
(@gregoiretyns) reported
@NatWest_Help I have been with NatWest as a business customer 18 years. This is the worst experience I have ever had with any company.
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Sarah Mac
(@slmallon) reported
@NatWest_Help @Laura190386 I just wanted to access my own (well my daughters) details with their money in. Not NatWest’s
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Daniel Ball
(@Dannycycles) reported
@NatWest_Help my NatWest app is saying “Oops, we’ve had to log you out of the app, please log in again to complete your request.” Is takes facial recognition and repeats this message every single time. Any help please?
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HurricaneHelz
(@HurricaneHelz) reported
@RBS_Help @NatWest_Help Gave up after a full hour & after seeing tweets with same issue but way longer wait times! Only found out of takeover from our bank Fraud Section following Direct Debit amend. Had been unable to change address on NatWest CTF online hence unaware of RBS take over or new reference
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Ungagged! 🏳️⚧️🏳️🌈
(@_Ungagged) reported
@PamGosalMSP Awful tweet, given the lack of criticism of the disapeared billions of pounds of public money in 2020 and lack of criticism of public owned NatWest's millions handed put in banker bonuses, on your timeline.
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matthew
(@mattie1da) reported
natwest fraud team saw me in america buying a tennis ball in walmart for $3 and shut my **** down
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
Never requested something from Natwest and got given it without a fight. I am going full Karen on this bank for the last time and closing this **** down.
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eht.eht.eht.
(@eht1eht1eht) reported
@NatWestGroup @MartinSLewis Thrilled to have been treated like **** by Natwest - enough ID and income, no debt but no passport equals no account. Surely it is everyone's right to switch bank accounts? A shielded carer, with better things to do, stressed to tears. Well done.
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Dan (Trucker)
(@nderssonD) reported
@trish34139020 @JamesDelingpole @LloydsBank I know people who have been closed down by Natwest, Barclays, Lloyds, Santander. And the challenger banks that I am aware of are not able to get remittances from exchanges
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Justin Russell
(@samsonskingdom) reported
NatWest should try answering their phones in customer care
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ismaila skeng🇬🇲🇬🇧
(@Wickedskeng1) reported
@Sainabou_j Is it that bad??? NatWest block my account at least every week bcuz of scammers and when they take my money I can’t get it back.