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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Mobile App (27%)
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Website (18%)
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Login (18%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Sheffield, Didcot, Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Transactions | |
| Didcot |
Mobile App | |
| Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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koopa
(@kpa421) reported
@virginmedia it's been 2 months now and you website is still not accepting bill payments from @NatWest_Help debit cards. Natwest have already said its your website not updated for new security measures (government imposed). Seriously, what are you doing about this?
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Philip Michael Chapman
(@PhilipMichaelC2) reported
@LloydsBank just to let you know that I'm going to stay with Lloyd's Bank and not becoming a NatWest customer Philip Chapman
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volume ticker
(@datadili) reported
NatWest Group plc is down -2.65% in the pre-market $NWG
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Northern Power Mouse 🌹🇪🇺
(@Northernlass71) reported
@asda I've have been trying to put an online order in for my parents this evening. When I go to checkout and attempt to pay (using my NatWest card) I have to approve the payment in my NatWest account but it doesn't go through. @NatWest_Help assure me that this is a problem with
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Victoria Workman
(@NanaTorTor) reported
from
Worthing, England
@NatWest_Help Please will someone from NatWest help with a major issue? Not getting anywhere and my anxious family members are becoming Ill with worry!!
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Jess 💚
(@Jess_boston_mum) reported
My new card is rubbish! Card constantly gets declined on contactless, online transactions as well don't go through! Absolute nightmare! @NatWest_Help #natwest #Mastercard my husband has the same problem since his bank switched to MasterCard!! @Mastercard
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Tony Lee
(@mrtonylee) reported
@richjohnston @Barclays @BarclaysUKHelp I moved from Barclays a decade ago after they started similar **** to this. Now with Natwest and they are way better with US payments.
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OD9980
(@od_9980) reported
@NatWest_Help NatWest closed my account and I had nearly £300CR in the account. I wasn't able to claim the money as I had no proper ID at that time. Then when I tried claiming the money in a branch today, they said that there was no money in the account. Help me out please #help
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Jazman
(@JazmanGames) reported
Anyone in #leeds Crossgates know what's happens with 65 The Barbers on the ring road between Natwest and the butchers? Closed with a to let sign up. Have they closed down or moved somewhere else?
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Natasha Coulter
(@NatashaCoulter3) reported
i hate natwest but cant change my bank acct til in control. natwest just blocked a certain website...not even mother or john can get an item on it either as blocked the website.
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Shuges In Da Buildin
(@Shuges) reported
@monzo Yep got one already luv it Monzo is the way forward 🙌🏾🙌🏾🙌🏾🙌🏾 Don’t even use my NatWest & Barclays anymore they are to slow with the updates
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@fife782
(@fife782) reported
@Ryan29066263 I use NatWest so kinda similar. Can't say I've ever had any problems with them yet though
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Northern Power Mouse 🌹🇪🇺
(@Northernlass71) reported
Asda and not them, even though their app closes randomly, is very slow and glitchy and doesn't register the debit in my bank account balance on the NatWest app. Please could you look into this and let me know if this is an Asda issue or a NatWest issue? Quite frankly I just want
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Peter Wolf
(@PeterWolfffff) reported
@CromwellStuff 48 Hrs ago a Natwest ATM was allowing a limit of £790 per day/Dont know if that was my limit or the limit of the ATM/Also online bank transfers dont ask questions and there arent limits that i am aware of so they dont mind transfers but have a big problem with cash
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The Dandy Highwayman 💛🤍💜🖤
(@GitGudDandy) reported
@Morrisons Hi Morrisons, trying to place an order with you but the website is saying both my Natwest debit card and my Wifes debit cards aren't accepted by the system? They are VISA cards, and we want to confirm our order please advise.
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LuLu 🔞😈🐶
(@Little_LuLu_X) reported
@DelphiDoggo @JoeyBDSM For savings accounts then NatWest or HSBC are usually the best. Stay far from Lloyds for a savings accounts as their interest rates are **** xxx
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Tim Woodward
(@timskintwo) reported
Is anyone a lawyer, able to help me prise money owed by NatWest from from the bank account of an old friend who has died?
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DalSoft 🇺🇦
(@DalSoft) reported
@Adam_Hosker I think we need what Open Banking did for bank accounts we need for mortgages, tech that ties together all the third parties rather than expecting users to use 4 or 5 different portals. My experience with #natwest was terrible in 2022, everything is emailed, no processes etc
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Elliot
(@elliot199991) reported
He’s fuming he’s gonna have to go to NatWest and cancel it. Apparently it’s the 5th one this year. I think Tony may be the problem here.
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Cesar Ayala
(@Traducesar) reported
@NatWest_Help I'm trying to withdraw funds from my Natwest Help to Buy ISA to my current account at another bank, but doesn't let me.
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michael parchment
(@miguelpergamon1) reported
I have also had problems with PayPal. Information in my Lloyds account and NatWest had also changed. So, I deleted the link in PayPal to my Lloyds account at around 2pm. After 6pm I got messages from PayPal ("use the app") and Facebook ("we see you have had problems logging-in").
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orcun akbas
(@orcunakbas3) reported
**** natwest i ******* hate natwest piece of **** bank piece of **** banking app **** doesn't even work mf sends me a code then says code invalid my brother in christ you're invalid im gonna say mean things about natwest on twitter **** natwest i ******* despise natwest **** natw
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Philip Michael Chapman
(@PhilipMichaelC2) reported
@NatWest_Help I received a letter from you today with an application form with with my details I've mentioned before I'm not going to be a NatWest customer so stop sending me any more letters
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Chelsea Monster Sound ⭐️⭐️
(@Honeybadgercfc) reported
@siphillipssport @DiMarzio Stop Fcking about Todd get your cash card 4 digit pin down natwest withdraw 80m in fivers and get paying
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Natasha Coulter
(@NatashaCoulter3) reported
got soemthing on ebay..never use ebay normally but had to on this occasion due to natwest blocked a certain website...so had 2 use ebay but despite buyin from a seller of 100% still not responded to my messages? & got 2 have ww3 wiht mother & john tomw tryin 2 sort it.
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Edd Edmondson
(@eddedmondson) reported
Really pissed at @natwest. Other half has had huge trouble getting new debit card to work. Then it gets nicked and the thief has no trouble emptying the account using contactless. We'll get it all back but she's just had crap service before and after.
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Cheryl Cavanagh
(@xchezzacx) reported
My father passed away over 4 months ago and Natwest are still dragging their feet to release his bank funds, despite 2nd May having everything they needed and saying "10 working days" No communication - their Bereavement team is an absolute joke.
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Tiago Toledo 🇺🇦
(@TiagoJRToledo) reported
@TempestWT I know that pain all too well. Try NatWest, those were the guys that hooked me up with only my uni acceptance letter. If you have a work contract, they should be able to help you faster than other banks.
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✨ Kimberley Bower ✨
(@KimmyBower) reported
@RevolutApp hello, I’m having trouble adding a new NatWest card to my account. The previous one was fine and has expired. Can you help please?
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Rafael McDonnell
(@Rafmcd) reported
@MartinSLewis I would like you to tackle the issue of Banks Travel Insurance Policies with packaged accounts.They are not fit for purpose. My Natwest Black one has refused to pay out on a flight cancellation as they say they do not cover "Operator Cancellation" ie. the airline