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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (22%)
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Mobile App (22%)
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Login (22%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Stockport, Manchester, Bolton, Oldbury, Edinburgh, Ealing, London and City of Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Mobile App | |
| Manchester |
Login | |
| Bolton |
Transactions | |
| Oldbury |
Website | |
| Edinburgh |
Transactions | |
| Ealing |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Scott
(@MathsladyScott) reported
@NatWestBusiness I wrote a 3 page letter of complaint to NatWest re time it took to resolve a problem 11:38- 17:35hrs-manager was 'satisfied agents were doing what they could ... successfully' - often banks miss the point of customer service - I will be closing my account 😢
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Darren Dixon
(@BeaumontDMD) reported
So Lloyds and Halifax online banking is down. Last week it was NatWest What's going to happen to all our money, when High Street banks have completely disappeared? I dread the day when I can no longer see somebody's face when entrusting them with my life savings
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Kieran Burden
(@KieranBurden2) reported
@BBCTheOneShow @BBCWatchdog @BBCiPlayer I was scammed out of £500.00 person got access to my online bankings woke up to find money gone.natwest fraud said couldn't help but funny how the faster payments team noticed unusual activity and stoped two further payments to the same person, bank closed bank when I complained
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Nodleman
(@Nodleman1) reported
@NatWest_Help Hi. Is there an issue with NatWest Credit Card at the moment? Can't see my card in the mobile app
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Mx. Lottie (Charlotte) 💜🦊 (she/her)
(@Foxsan48) reported
only reason I got through all of this, was Monzo, Natwest wouldn't let me open a bank account without more paperwork than I had given I'd just returned to the country less than a month prior and didn't have a rental agreement or any **** sorted out yet.
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joe
(@Joejoe7Joseph) reported
@LikeGoinThisWay I'm with NatWest and I received a communication in October stating they're ceasing to issue Visa Debit cards and will be issuing Debit Mastercards as the replacement from December 2021.
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AspecT
(@KozukiChad) reported
@ShoyosStudent natwest went bankrupt or some **** cba
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Miss K
(@Miss_L_M_Kelly) reported
@HalifaxBank Even though NatWest wasn’t down, Halifax was. They told me that yes, having to leave my car in the petrol station & walk home was an inconvenience, but what did I want them to do about it?
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Rachel
(@coffee_cakekids) reported
I’ve been with NatWest for about 6 years and only once not been able access my accounts online. I’ve been with @LloydsBank since august and it’s happened about 6 times already. Lloyds, I need to be able to use my app!
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Alex Birtles
(@alexbirtles) reported
Good morning but especially to the very kind NatWest advisor who just politely informed me that the reason my bank card isn’t working is because I froze it nearly a month ago and promptly forgot #usererror
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David Richards 🏴
(@WelshLFCWarrior) reported
@monzo So can I switch my main bank account from NatWest to Monzo whilst being paid by a German company with no issues?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
Evening @NatWest_Help I can’t find a direct debit form for my dad to enable auto payment of his NatWest @Mastercard - can you please advise / help? Thanks.
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mello 💚
(@mellonicoley) reported
@purplelime omg that's annoying and funnily enough I am thinking to switch back to Natwest as I have an old savings account with them (was fun figuring out my login earlier!), plus my sister is with them and keeps singing their praises
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jakeellis
(@Jake_ellis_sy) reported
@Efrendo_X I use monzo now after NatWest blocked deposits, no issue so far with monzo 👍🏻
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Nicholas Harris
(@_________4women) reported
@mycohealth I've just got back from NatWest Bank where I had to cancel my debit card after a BitCoin trader tried to scam my details. I had signed up to their service but invested nothing, but they called me to say that their bot had made me $5,245.18 and they wanted my security code. Nope!
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Tracy 💙
(@PrehistoricCat) reported
@jimswalter56 @MartinSLewis Natwest used to issue both a Visa and Mastercard credit card, but last year when they expired they only renewed the Mastercard. I've also had notice that they are replacing the Visa debit cards early next year.
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NatWest
(@NatWest_Help) reported
@MTJUNKSHOP Hi there. It is unfortunate to hear of this. As your funds were taken from a Monzo account, you would have to dispute the transaction through that bank. Can you please confirm if you are a NatWest customer as well? Thanks - Mark
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too many tweets make a ****
(@SJWILKINS007) reported
@LloydsBank working now, only went down 08.30 back up. Don't panic Mr Mainwaring, if you were with NatWest could have been days
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katie
(@SpookyLovejoy) reported
@A_MyRules1 @NatWest_Help natwest isn’t going to **** you, you sad ****
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Dan Flâneur #GTTO
(@CaptainFlange) reported
@NatWest_Help We presented the certificate of probate more than three weeks ago. We've heard nothing. Can't access the account. Don't know what's happening. We have creditors chasing for payment and the lines of communication to Natwest are awful.
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Michael Elias
(@1968Pixie) reported
@CYMROPORT happening in Cardiff, there are no banks currently in my area, Natwest, Barclays and Lloyds have all pulled out in last 12 months. Awful for the elderley
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Ila
(@crazyzombienerd) reported
from
Broxbourne District, England
Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest
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Paul Walker
(@paul_walker7) reported
@Chris23236702 @GBNEWS What back you with, because most of the majority are moving to Mastercard, I got a email from NatWest saying they will be moving from visa to Mastercard due to visa charging more for service.
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Faizan
(@faizan293) reported
@NatWest_Help “Error while trying to send email. Please try after sometime” why isn’t there a character limit if too many characters won’t send? Connor, I’m sorry if I’m coming across as a *** head but everything about NatWest is annoying me to the core.
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NatWest Business
(@NatWestBusiness) reported
Help your business hit the ground running with 18 months free NatWest business banking today. Business Banking available for eligible customers in the UK.
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Derek Southall
(@DerekSouthall) reported
@NatWest_Help As a serious point a 10 year old would realise that an 81 year old would not be able to deal with what you have done so why do NatWest not understand this? The population are getting older. Your people seem powerless/unwilling to sort issues they have caused?
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Ila
(@crazyzombienerd) reported
from
Broxbourne District, England
Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest
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ResiGamer_28
(@RSatford) reported
@spideyreacts @ConsoleStockUK I am away from my laptop for 7 days. Issue i had last night was natwest wanting a bloody payment approval everytime I tried to pay
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Richard Williams
(@sircanealot) reported
@IanCutress @NatWest_Help It's like fraud is so common now you end up just sitting in the corner crying and because you have no idea who you can trust or talk to now to solve a simple problem... Whenever I've had to call Natwest they've usually been helpful, but they're not as good as they used to be...