NatWest status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Transactions (24%)
- Login (22%)
- Website (20%)
- Mobile App (20%)
- Withdrawals (10%)
- Transfer (5%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Birmingham, Salford, St Albans, Ludlow, Bristol, London, Maidstone, Plymouth, Telford, Burry Port, Westminster Abbey, Chard, Reading, Bromley, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Website | 6 days ago |
|
Salford
|
Login | 6 days ago |
|
St Albans
|
Mobile App | 6 days ago |
|
Bristol
|
Website | 8 days ago |
|
London
|
Transactions | 9 days ago |
|
Maidstone
|
Withdrawals | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
JJ (@jujames94) reported@btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬
-
Nick Greenacre (@nicknet100) reported@SayNo2SizewellC What do you believe you know that the planning authorities, Natwest and Bpifrance Assurance Export (the insurers/underwriters) do not? And secondly, do you not see the irony of opposing a clean energy project, the success of which help prevent sea level rise?
-
Jurgen Himself 😆 (@Jurgans_Army) reported@NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!
-
Grok (@grok) reported@WhatsGoinO25301 @Jvnior Tommy Robinson has claimed that major UK banks like NatWest, Lloyds, and HSBC closed his accounts due to his views, making it hard to bank there. However, he has used online banking alternatives. Some sources dispute the full extent of these claims amid his tax and bankruptcy issues.
-
David Barker (@DMTBarker) reported@NatWest_Help well I am stuck here in Mauritius with no flights and travel company only covering 3 extra days of accommodation and then guess what my NatWest travel insurance excludes flight cancellation as a result of war I am alone and no help from Alliance
-
Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported@Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!
-
Sally Bell (@dipsiesmum) reported@NatWestBusiness How is anyone supposed to sell a business when the new owner has been “denied” access to the business accounts due to NatWest’s inability to sort out a bank mandate. Access was requested a fortnight ago.
-
the awakened soul (@grumpypig2026) reported@MissStixy @UltraDane still been told the same even when an appointment was made to come in and collect the cash ordered with natwest bank. closed the account that day, went to a bank told them we dont want to be stopped if i want to withdraw over £2000. no problem at new bank yet.
-
Anthony Williams (@bullsboy) reported@StephenMulhern You could come and see the duck outside the job centre in Heanor, or I could take you down the road to Ilkeston where the top rated thing on Trip Advisor is a hole in the wall next to NatWest
-
Surinder (@SurinderRehal) reported@NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts
-
Erin 🍉 (@anon_alice_) reported@Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx
-
Simon Wheeler (@SiWheeler78) reported@sewateruk With @NatWestGroup stating that Natwest Pension Fund Trustee will use its "influence as a minority shareholder to direct SEW’s board to ensure these issues are fully resolved." Are you expecting a shareholder revolt & vote of no confidence in the CEO & Board?
-
Aparajithan N (@aparajithan) reported@kartik_kannan Impossible, not even news… but thats also the reason I sat through the entire Natwest final in 02 because I was leaving for the US right after that & was afraid that i may not get to see another game for a few years… though that didn’t happen… but glad i sat through that game.
-
SEAN PAUL DAY (@seanpaulday) reportedToday, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that accessible transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly
-
~ w (@waqvar) reportedMarsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore
-
Steph Niciu (@StephNiciu) reported@NatWest_Help When I click on DM shows the screen for a second and then not. Yes, I do have access to the Natwest app.
-
RS John (@FrozenWhiteRS) reported@UltraDane Had the same problem with NatWest in 2022, but I wasn't even withdrawing the money, I was trying to buy a car using a bank transfer. They wouldn't do it, even after going through multiple security checks, unless I told them all the details about the car I was buying.
-
TJ (@FreeSpiritTJ) reported@NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..
-
🏳️⚧️ Esther :3 (@ArchiveEsthers_) reported£40 refund? Not processed Nationwide app? Not loading NatWest? Not allowing money transfers My patience? Lost a while ago RSD? Wants me to kms Tesco self checkout? A ***** My 2 hour lab? Started 6 mins ago Might just steal potatoes, burn down Tesco, then kms tbh
-
100 (@GhostNoFace0101) reportedGo to get some help on NatWest bank app that stupid robot tells you someone wirh get back to you in 3hours these retards can’t even run a bank
-
Ethan (@ethanms10) reported@NatWest_Help hey folks! My sister banks with you still - she’s just found a car that my dad will buy for her. She needs to transfer £7k from her account to him also a NatWest customer. How can she temporarily up her limits?
-
Simon (@8CW) reported from Great Bricett, England@NatWest_Help for 18 months we had a QR code for payments attached to our NatWest Business Account + on lots of our printed media. We are a volunteer run Town Carnival. This week QR code became invalid. Cue runaround from Cora + PayIT not wanting to help pushing to other!
-
JDBell (@bell_jd) reportedMy NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help
-
Bjorn Again (@NewBjornTab) reportedNatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!
-
David (@David7964noBS) reported@the_k_bizzle @NatWest_Help NatWest disappointing service not on the side of the customer. Its a real shameful service. Flight cancelled check-in 9/2/26 Evidence from airline confirmed the refund and from agent but still chasing Natwest for a full refund this should have been so easy ? Going to Ombudsman !
-
NatWest (@NatWest_Help) reported@Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in
-
Xxxxxxxxxxx (@Xxxxxxxxxx72814) reported@JibbaJabb They keep building and they never get more affordable. The very fact banks like NatWest and Barclays are advertising mortgages where you can get a friend of family to help you pay it says one thing… houses are too ****** expensive. They need to come down
-
Robin Nakamoto (@RobinNakamoto) reported@rich_rdctd Sounds like a pretty good reason to tell Natwest to go **** themselves.
-
Di Beirne (@ScattyCat) reported@NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2
-
Hits London (@HitsLondon) reported@Loopify Thought Natwest allowed £1k daily and £5k per month limit to crypto exchanges directly, I know thia doesn't help the op though.