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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (31%)
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Login (27%)
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Transactions (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Hounslow, Morecambe, Hexham, Yeadon, Aberdeen, Chorley, London, Croydon, Hackney, Paignton, Trowbridge, Kettering, Carlisle, Barlestone and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Transactions | |
| Morecambe |
Mobile App | |
| Hexham |
Login | |
| Yeadon |
Mobile App | |
| Aberdeen |
Login | |
| Chorley |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Birtles
(@alexbirtles) reported
Good morning but especially to the very kind NatWest advisor who just politely informed me that the reason my bank card isn’t working is because I froze it nearly a month ago and promptly forgot #usererror
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joe
(@Joejoe7Joseph) reported
@LikeGoinThisWay I'm with NatWest and I received a communication in October stating they're ceasing to issue Visa Debit cards and will be issuing Debit Mastercards as the replacement from December 2021.
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too many tweets make a ****
(@SJWILKINS007) reported
@LloydsBank working now, only went down 08.30 back up. Don't panic Mr Mainwaring, if you were with NatWest could have been days
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Rachel
(@coffee_cakekids) reported
I’ve been with NatWest for about 6 years and only once not been able access my accounts online. I’ve been with @LloydsBank since august and it’s happened about 6 times already. Lloyds, I need to be able to use my app!
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Tracy 💙
(@PrehistoricCat) reported
@jimswalter56 @MartinSLewis Natwest used to issue both a Visa and Mastercard credit card, but last year when they expired they only renewed the Mastercard. I've also had notice that they are replacing the Visa debit cards early next year.
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Jacob
(@392203929z) reported
@Tesco why won’t you accept my NatWest card on your website? ~ Linda
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Glenn Cooney ☘️🇨🇦🌸
(@glenncooney) reported
@NatWest_Help Hi NatWest. Can you confirm if either your Worthing South Street, Bognor Regis or Chichester branches have deposit machines that I can pay coinage into? I’ll be doing it on Saturday so I know there’s no counter service, so I’ll use a machine in that case.
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Miss K
(@Miss_L_M_Kelly) reported
@HalifaxBank Even though NatWest wasn’t down, Halifax was. They told me that yes, having to leave my car in the petrol station & walk home was an inconvenience, but what did I want them to do about it?
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S17Photography
(@S17photo) reported
NatWest - taking customer service to a new level🤬 #useless #natwest
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Kieran Burden
(@KieranBurden2) reported
@BBCTheOneShow @BBCWatchdog @BBCiPlayer I was scammed out of £500.00 person got access to my online bankings woke up to find money gone.natwest fraud said couldn't help but funny how the faster payments team noticed unusual activity and stoped two further payments to the same person, bank closed bank when I complained
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AspecT
(@KozukiChad) reported
@ShoyosStudent natwest went bankrupt or some **** cba
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Bizitalk
(@Bizitalk) reported
To @natwest_help. Just how do I get to speak to a human in Natwest re a business account? Cora useless, Cora back up useless. N/W Business telephone number useless, that's a computer as well. Do you have any humans working in your offices?
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Paul Walker
(@paul_walker7) reported
@Chris23236702 @GBNEWS What back you with, because most of the majority are moving to Mastercard, I got a email from NatWest saying they will be moving from visa to Mastercard due to visa charging more for service.
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ResiGamer_28
(@RSatford) reported
@spideyreacts @ConsoleStockUK I am away from my laptop for 7 days. Issue i had last night was natwest wanting a bloody payment approval everytime I tried to pay
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Joseph Walker
(@joseph55462838) reported
@BarclaysBizChat The business show is on, where is Barclays Bank, Natwest and other major banks. They should be the first to come to the business show to help Small businesses, But they are not there! Shame on them, thats why we bank with Metro Bank, much better and clean bank which care.
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Charlotte
(@Charlot82225856) reported
@NatWest_Help Can't make international payment online because no place to add BIC. It's for my wedding dress so very upset by lack of support from NatWest.
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Derek Southall
(@DerekSouthall) reported
@NatWest_Help As a serious point a 10 year old would realise that an 81 year old would not be able to deal with what you have done so why do NatWest not understand this? The population are getting older. Your people seem powerless/unwilling to sort issues they have caused?
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Michael Elias
(@1968Pixie) reported
@CYMROPORT happening in Cardiff, there are no banks currently in my area, Natwest, Barclays and Lloyds have all pulled out in last 12 months. Awful for the elderley
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Darren Dixon
(@BeaumontDMD) reported
So Lloyds and Halifax online banking is down. Last week it was NatWest What's going to happen to all our money, when High Street banks have completely disappeared? I dread the day when I can no longer see somebody's face when entrusting them with my life savings
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soph v. 4959
(@sophb66) reported
@swifty2Fifty @MetroBank_Help Same….they sold the mortgage to NatWest 11 months ago and decide to tell us the customer today. So you have been paying a totally different bank your mortgage for nearly a year. Like me. MB CEO frumpkin pumpkin prick likes to keep secrets from his customers. I am fuming
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Seeking_Answers
(@SeekingAnswer21) reported
@vickyintheuk Their website says 51000 Natwest employees took part.
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Heather Scott
(@MathsladyScott) reported
@NatWestBusiness I wrote a 3 page letter of complaint to NatWest re time it took to resolve a problem 11:38- 17:35hrs-manager was 'satisfied agents were doing what they could ... successfully' - often banks miss the point of customer service - I will be closing my account 😢
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David Richards 🏴
(@WelshLFCWarrior) reported
@monzo So can I switch my main bank account from NatWest to Monzo whilst being paid by a German company with no issues?
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Ila
(@crazyzombienerd) reported
from
Broxbourne District, England
Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest
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Dan Flâneur #GTTO
(@CaptainFlange) reported
@NatWest_Help We presented the certificate of probate more than three weeks ago. We've heard nothing. Can't access the account. Don't know what's happening. We have creditors chasing for payment and the lines of communication to Natwest are awful.
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ur ***** secret
(@Urdirtysecret) reported
@JohnCena hey u even got a YouTube funeral. People at natwest doging me.just down the street from wwe headquarters on washington . Catch 1 of em at the stop light snatchem.$1.9 billion reasons why
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.
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katie
(@SpookyLovejoy) reported
@A_MyRules1 @NatWest_Help natwest isn’t going to **** you, you sad ****
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Helen Telford🇬🇧🏴
(@hihings) reported
@NatWest_Help How? Explain exactly how I can do this? Shall I leave 27 children to teach themselves? I've got an appointment at Halifax to open ALL my accounts with them. I've had enough of NatWest. They obviously want to help me. You've all been a sham
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Ila
(@crazyzombienerd) reported
from
Broxbourne District, England
Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest