NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NatWest Outage Chart 01/16/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map

The most recent NatWest outage reports came from the following cities: Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester, Southwark and Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomThetford Website
United KingdomManchester Login
United KingdomSouthminster Login
Isle of ManCastletown Login
United KingdomGreat Malvern Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • coachinghiper Hiperformance Coaching (@coachinghiper) reported

    @NatWest_Help Guessing NatWest is down again. Useless bank

  • OwenJBlanche OWEN (@OwenJBlanche) reported

    NatWest is app is down great

  • borderlinehxe Borderlinehxe (@borderlinehxe) reported

    @natwest what's going on!!! I need to access my bank to transfer money for a taxi. I've got an appointment in a hour for a second biopsy for skin cancer!!! Get this fixed 😭😭😭

  • Bexsterboop 𝐑𝐞𝐛𝐞𝐤𝐚𝐡🤍 (@Bexsterboop) reported

    @RealHotXGurlSh0 @NatWest_Help I think we all should get £100 for the inconvenience, I’ve spoken to NatWest help online support, to which they said they’re fully aware of the problem and will resolve it as quickly as possible and to apologise for any inconvenience.

  • IanJon407 Ian Whitehead (@IanJon407) reported

    @romfordgeeza @uk_sf_writer @GBNEWS not many have income in the millions obviously. and millionaires don’t have it in cash in their natwest account either obviously we are talking about wealth if you are living on the bread line and living in a multi million pound house that’s a you problem.

  • DavidCo28334047 KingDad1 (@DavidCo28334047) reported

    @RachelReevesMP She joined the Labour party to scounge as much money for herself as possible. Plus, her Natwest branch closed and her customer service job ended.

  • Johnston20p0 Pete David (@Johnston20p0) reported

    @freeagent today NatWest app is down, is a free agent also owned by Natwest?

  • Carrott_87 Sarah Carroll (@Carrott_87) reported

    @PlankerHappy @NatWest_Help My Natwest app isn’t working either. I have managed to log into the website. But it’s been a nightmare trying to locate the card reader and all the passwords just to transfer some money. 💷

  • LukeUK5 Luke (@LukeUK5) reported

    @NatWest_Help Hello, I hope you can help please. I need to pay an invoice but this is in euros. Is there a way to do this from my NatWest account please?

  • EmanDaGoon EmanDaGoon™ (@EmanDaGoon) reported

    Natwest app is down for me, but I can still login online via my phone, laptop & computers web page, so its not a huge issue so far.

  • Vicvucru Vicki Price (@Vicvucru) reported

    @NatWest_Help yet again your app isn’t working but your service page denies it and makes claims all is working. Are you really this incompetent that you can’t even provide true information? You need an IT team that knows what it’s doing. #natwest #natwestappdownagain

  • shhhimdead sid dead (@shhhimdead) reported

    @NatWest_Help can't log into the natwest app Any help available?

  • Clemmie999 Clementine (@Clemmie999) reported

    @NatWest_Help App down and #NatWest telling me to use website but that’s not working! What a nightmare on a Friday. Anyone else resolved this? Currently stuck wanting to pay for food and petrol 🥹

  • DarrylCook50264 Darryl Cook (@DarrylCook50264) reported

    @NatWest_Help just tried to pay for something on the NatWest website as the app is broken It’s asked me to grab my little card machine thing Is it possible to get a Time Machine and go back to 2009 when I last saw it?

  • J28680008Mcbay Dan Jezzer (@J28680008Mcbay) reported

    @natwest why is your app down! I have a car tax payment i need to sort

  • jakestebb dart_twin (@jakestebb) reported

    @NatWest_Help is it just me or is the NatWest app not working?

  • WozzerDj Wozzer (@WozzerDj) reported

    @NatWestBusiness locked out of my NatWest business account with no idea how long it will take to get it back online. No responses from Natwest. Nearly 2 hours now. How can I run my business like this? Terrible

  • princesshawol_ ☆sadie☆ (@princesshawol_) reported

    **** you natwest if you don't fix yourself in the next 30 min ...

  • BroganBowx 🫶🏻 (@BroganBowx) reported

    Oh what a surprise, NatWest App is down AGAIN 🙄

  • VixSeaxman Vix Seaxman (@VixSeaxman) reported

    @NatWest_Help @JPWR_1984 Hey NatWest I’ve been having the same issue! With my Instagram also being locked I was starting to think I was the mistaken target of some major hacking!? When will the app be back as it doesn’t work on any of my devices.

  • MarkFromNorfolk Mark! (@MarkFromNorfolk) reported

    @NatWest_Help hey NatWest my app is currently down any news when it’s back up and running i desperately need to get on

  • TemporaryCarpet Jason the Rude Turtle 🇺🇾 🇬🇧🇩🇪 (@TemporaryCarpet) reported

    One has to ask, when banks such as @NatWest_Help break their app, it's almost always on a Friday, the day of the week/month when most people with jobs receive their salaries. Messing up people's ability to pay bills and causing issues further down the line. #NatWest #banks

  • V1VAFOREVER 𝒯𝒽𝒾𝓈 𝒜𝒾𝓃'𝓉 𝒯𝑒𝓍𝒶𝓈 (@V1VAFOREVER) reported

    Ughhh my app still down #NatWest

  • ceochoplife s (@ceochoplife) reported

    Anybody else’s natwest banking app down I can’t access my account??!

  • Johnston20p0 Pete David (@Johnston20p0) reported

    @freeagent NatWest app is down - does this stop bank feeds in FreeAgent?

  • NeonSparksUK Neon Sparks (@NeonSparksUK) reported

    Anyone suggest a better bank than #NatWest it's time for me to move to another bank. I'm sick of @NatWest_Help **** service.

  • _Lynnss Lynn (@_Lynnss) reported

    I even restarted my phone thinking my connection was the problem😭 whole time the NatWest app was gaslighting me lmao

  • gwenshuga Gwen Divy Ifeson (@gwenshuga) reported

    Is NatWest bank down ? @NatWest_Help or is it my network

  • Foxiiboii MR...🦊 (@Foxiiboii) reported

    NatWest are down 🙄

  • ItssMichelle_xo m de la crème 🫶🏾 (@ItssMichelle_xo) reported

    natwest don’t irritate my spirit today. your age mates are giving out free money and what do we get? mobile banking app is down.