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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Mobile App (19%)
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Transactions (17%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford, Worthing, Great Bricett, Berkhamsted, Croydon, Manchester and Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 Barlestone |
Transactions | |
| Truro |
Login | |
| Swansea |
Mobile App | |
| City of London |
Mobile App | |
| Brentwood |
Website | |
| Basildon |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Curry
(@StevenCurry1971) reported
Now it's trans and drag weirdos in a NatWest advert - why are adverts so ****? Not representative of the population of the UK, full of oddities... FFS, stop.
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Cypher
(@CypherXVI) reported
natwest is the ******* worst banking service ever these ****** are ******* **** and their online banking doesnt ******* work i cant stand these mfs man im boutta go to Lloyds or smth
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Christopher Wiles
(@Christo52853071) reported
@natwest completely useless service @NatWest_Help made my last two days an utter nightmare.
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This Machine Kills Allistic Supremacy! Ⓥ∞🧠Ⓐ⟭⟬♏️🌕
(@AutisticGuide) reported
Just ordered a fourth card from Natwest. Making me want to kill myself. ******* triggered. Just trying to chill with a ****** 5.99 purchase on Ninntenon and the only two people who could help me with it are just adding to the ******* stress as if I would steal from them when
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Alexia Hollinshead 💙💛🇺🇦
(@lexiata28) reported
@NatWest_Help hi, I’ve just downloaded the NatWest app to manage my account. But it’s not allowing me to set up biometric approval. Why is this? Please help thanks
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cthonus
(@cthonus) reported
NatWest app: Sorry we cannot scan this cheque. NW Support: Would taking it into a branch be possible? also NatWest letter: We're closing your branch for good in January!
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Catharine
(@Cathari53751411) reported
@LizKershawDJ @santanderuk Hi Liz, I bank Cheques into my NatWest account at my local post office, does that help 🤔
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help And then natwest or rbs block your bank acount without warning because there little computer says you have some unusuall spending on the acccout, hold on its just buying in extra things for chtismas or sending/receiving money from a relitive or friend, for that account locked.
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Rowan Taylor
(@BlacksmithRowan) reported
@NatWest_Help Hi Natwest - I'm having the exact same problem at the moment for April 21 to April 22. Is there a solution?
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Barbara Overfield
(@babsoverfield) reported
@MartinSLewis My daughters fixed rate mortgage is coming to an end. When they took out the mortgage both were working ful time. She has since had a daughter and works part time. They have gone to mortgage advice. Their mortgage is with NatWest. They have been told they have no option but stay
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Seán Patrick Lane
(@Seanylane) reported
@natwest block my card
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Louise Dickens
(@louisedickens87) reported
@NatWest_Help @DARTHVADER_666 Hi Jakub, my app is working but cannot login to online banking?? It just keeps saying login details wrong when they arent! Not been a fine weekend for Natwest customers... Any help please?
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Bradley
(@Bradley84897742) reported
@NatWest_Help hi NatWest I have accidentally removed my mobile number off my activation code is there anyway to help me please
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Francis Gottesman
(@FranGott) reported
@NatWestGroup I have rarely come across such crass inefficiency, unhelpfulness and broken promises as Natwest's so called Customer Services. Shame on you! Utter shambles. Francis Gottesman
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Evita Dzene
(@EMedne) reported
@NatWest_Help Phone numbers are impossible to find on your website. I'm living overseas, so I cannot easily visit your branch to make a transfer from my Natwest account.
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Jack (I have Impersonators)
(@YSzipbanned) reported
@NatWest_Help Hi, if i have an RBS card, can staff at natwest branches help with my account, since you own them or not? Just asking since RBS have like 0 branches near me
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McJukesy💙
(@McJukesy) reported
@greateranglia Is there an issue buying tickets on the android Ga app that require approval in the NatWest app. I cannot get it to work, when I return to the GA app the approval shows n/a
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Mark1234
(@mk820717) reported
@markeaglefield @man_savings @davaladidas2020 Hey up mate I had the same problem with a company retro rockstar!.same thing look on that trustpilot.. Have you gone back to your bank and requested refund that way ? I got full refund with NatWest.i sent 4 emails to the company no response.scammers!
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Sinead Muldowney
(@SineadMuldowne1) reported
@NatWest_Help My mum transferred money from one account to her NatWest this morning and she’s still waiting for it to go in her account?? Are you having trouble processing payments today??? Anyone else reported issues
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Steve
(@stevecooke__) reported
@NatWest_Help No need, not wasting any more time with NatWest coming up with excuses for your awful service, and your misleading website.
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David Brown
(@DjDaveBrown) reported
@itvmlshow My 1.49% fixed rate mortgage ends in August 2023. Should I pay the £880 early exit fee and fix now for 5 years at 3.96% (currently) or wait until August? I can't get an appointment with Natwest until November 11th at which point it's likely to be higher. #MartinLewis
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KatieHarrod80
(@KHarrod80) reported
@NatWest_Help having just wasted 39 minutes of my life on the phone to Natwest only to be cut off by the agent......a very disappointed customer!
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diane harley
(@dizzie74) reported
@NatWest_Help @caino_wins What’s with your services being down again? Sort it out what’s going on again. Come on NatWest
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SarahJay
(@IamSarahJayJay) reported
from
Canterbury, England
I'm also waiting on but me a coffee money to clear but it doesn't go through til Weds. Then has to go from Payoneer to Natwest so you are looking at at least next Saturday.. Its so damn slow..
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Darran
(@DazMan0085) reported
@MoneySavingExp Natwest app good, but anyone else having having a problem with it draining battery in background?
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Ms AB 🇺🇦
(@AGalAnd2Dogs) reported
@Edgybooks @NatWest I've had nothing but excellent service in my local branch for 15 years.
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rhi rhi ♡
(@rhiannaash) reported
@LloydsBank Yes I did confirm I said 'it doesn't matter what Internet I use it doesn't work'. I've tried natwest+Halifax, neither work. Theres no error message, I authorise on the other bank, it sends me to a browser to log back into lloyds instead of to the app+it goes round in circles
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ringohime78
(@ringohime_78) reported
@LloydsBank when are you going to increase you saving interest rates? Get on in line with your competitors like Santander, Natwest, Yorkshire Building Society. Your 0.4% and 0.7% easy access saving interest rates are embarrassing!
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Paul Alexander
(@PaulAle29956700) reported
@NatWest_Help Thanks all working. Slightly irritating the NatWest communication wasn’t better couldn’t find anything on it apart from other customers comments. Haven’t been able to pick up my sons new car and have to go back tomorrow. First world problem I know mildly frustrating nonetheless.
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djbhammer
(@djbhammer7) reported
@NatWest_Help @gavibee When will Natwest realise this is a major problem? Same for me, cannot set up a new payee and clearly linked to issues earlier today. Sort it out!