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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Login (38%)
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Transactions (25%)
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Mobile App (20%)
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Website (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Winchester, Tadworth, Guildford, Rotherham, Chorley, Bolton, Bath, Cardigan, Derby, Conwy, Leicester, Leeds, Woolwich, Louth and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Login | |
| Winchester |
Website | |
| Tadworth |
Login | |
| Guildford |
Login | |
| Rotherham |
Transactions | |
| Chorley |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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007Abz
(@007_abz) reported
@annedraya I guess things different in 2020, now in 2022 Natwest is very slow
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Shelby Heavyside
(@ShelbyHeaxyside) reported
Put my savings into my NatWest account so I can’t spend it, which I’ve logged out of, & I can’t remember the login details…
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Katie
(@katie_kat_92) reported
@nicoleloiseee The worst they'll do is put a temporary block on it. I've only ever had that happen if I'm making lots of large value transactions tho. But probably depends on the bank (NatWest here btw)
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PennyO
(@penny876) reported
@NatWest I have just visited my local branch to buy some Euros to be told that you stopped selling foreign currency in lockdown and 'haven't bothered' to reinstate the service. Is this right?
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Wendy Killan
(@WKillan) reported
@beaverbott @NatWest_Help I feel better it's not just me. Have been advised to uninstall and reinstall the app. Would sooner not as it's obviously a NatWest issue. Will see how it goes.
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Rob Hallstrom
(@RobHallstrom19) reported
NatWest well can i punch every representative square in the Jaw again Mr Hallstrom you need to do that Online i am sick of telling you our aim is not to help we dont wish to speak to you
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Quentin Kirrin
(@QuentinKirrin) reported
@Barclays your branch in sittingbourne is a joke. Opens late, No counter service after 2pm. Why ? Staff are still there so why not SERVE CUSTOMERS ??? NO.. I dont want to 'use a machine' or an 'app' either Natwest next door doesent have this problem. Wasted journey in rain
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Ben
(@NCAFCBen) reported
@Ardee98727234 @NatWest_Help You’re not Natwest Help, just a scammer, so kindly **** off please
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Doctor David Cartload (p a r o d y)
(@DCartload) reported
@k1610baker You must be a very special NatWest customer, then. I just paid my plumber £120 without needing a biometric login.
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Rob Hallstrom
(@RobHallstrom19) reported
Ha Ha has anyone heard NatWest on the Telephone these days Te He this joker on the Line wants to check his balance WTF does he think we are a Bank? Tell him to use our App written by a 12 year old sat in is Bedroom its very secure
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Mike MacCana
(@mikemaccana) reported
@mikekelly85 @allenf32 Are you sure Faster is free? Some research says Faster is free between consumers but otherwise: > Faster Payments is one of the most expensive options to make bank payments, normally at £2.50 per line if you are a Corporate banking customer at Natwest Bankline or similar.
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Mark
(@MarkLtweets) reported
@M1k3_16 but I bet you'll be in the shop over the bank holiday, businesses have to continue to run, staff have various options such as working alternative days or holidays just like any other business, might be a bank hol but natwest will have staff working.
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Lyn Markham
(@lyn_markham) reported
@rubyshoes18 @adamian99 @darrengrimes_ Its a working lunch-its standard practice to order sandwiches & juice.Some Snr Managers at NatWest used to have mini fridges in their office with beer in&I believe someone was leaving in this pic,so a few bottles of wine to toast them with are not unusual in an office environment
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shundor fwa Ⓥ
(@sighyalater) reported
my NatWest debit card has been removed from my Apple Pay and banking app automatically but I haven’t received the new Mastercard yet. Does my card still work? I had an email saying it was going to stop working but to relax cos I’m getting a new card but where is it? @NatWest_Help
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Jacob Lloyd
(@JacobLloyd33_) reported
from
Glossop, England
@NatWest_Help how can i see what my customer number is in my NatWest app
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Lyn Markham
(@lyn_markham) reported
@darrengrimes_ It's a working lunch...standard practice to order sandwiches and juice. Some Senior Managers at NatWest used to have mini fridges in their office with beer + believe someone was leaving in this pic so a few bottles of wine to toast with are not unusual
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tofuworks
(@TofuWorksHQ) reported
@NatWest_Help Registered for the Natwest Accelerator webinar event - Sustainability and the Food Industry. Starts at 10:00 -- still no Zoom code from you guys. HELP!
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Evelyn
(@Evil__Evelyn) reported
@DelM_studentLDN @NatWest_Help Least you aren’t in my position where your bank card expired in August 2021 and NatWest still refuses to issue a new card despite numerous complaints/numerous asking about it
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😁
(@CoxahGG) reported
Wtf am I meant to do when NatWest literally steal money off of me and send me generic responses when I question it?
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soph v. 9669
(@sophb66) reported
@ellekay2010 @NatWest_Hellp Lindsay this is not the real NatWest account. In their handle they have spelt help with two l’s. Don’t give them your details. Report them to twitter
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Filarge
(@filarge89) reported
@eko_daddy @kofoworola__a NatWest, Lloyds, Barclays, capital one, American Express do u need card assist service officer..
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Tony N ..
(@TonyNichol9) reported
@ognittis37 Impossible to use the £ or start own currency. His issue is the loss of 100.000 plus Financial Service jobs. Some 90% of Scottish based customers are rest of U.K. Nobody would leave their pension/investments outside of £. Biggest, NatWest, have confirm relocation on independence
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BJ is not my PM, I've never voted Tory :) 👸🏽
(@Tinkerbell32112) reported
@WhichUK I have rung their telephone numbers which state "if ringing from abroad" get answered immediately as they know people abroad won't hang on for long I got told off by Natwest and feigned whoops, my mistake, got dealt with! Another said ring correct number and put phone down😡
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soph v. 9669
(@sophb66) reported
@NatWest_Hellp **** off this is a spam account of the real NatWest. You are reported to twitter and to NatWest themselves so their IT can investigate and prevent you from targeting users in an illegal manner. ******* pricks @NatWest_Help be aware of this account
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Emma Cox
(@scyian) reported
@IRobertS_author Pulling my hair out trying to get information out of Natwest chat is distracting me from actually getting any of this down. 🙄
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Draeci 🏳️⚧️🎨✍️
(@CommissarDraeci) reported
My card got cancelled because apparently taking the bus on a daily basis is a suspicious activity according to NatWest, compared to idk The copious amounts of weird **** I buy in from China
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Ozymandias 👑
(@ChizzyVII) reported
Whenever I’m feeling down I open my NatWest app. Life ain’t so bad.
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E4Woody
(@E4Woody) reported
@NatWest_Help Lack of customer service I’m receiving is a disgrace. Can’t tell me why my acc has been suspended or what department has actioned it. Can take 7 days before someone contacts me. Wife’s wages are due Wed and a couple of direct debits to come out. But #NatWest couldn’t care less
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#Tree❤️🐶
(@TreeB85) reported
@itvMLshow @MartinSLewis Martin I have a serious serious banking issue with NatWest. They owe me A lot of money due to a payment error they have apparently being having. I have called them and phone has been put down 3 times. Please get in touch @NatWest_Help I have recorded calls
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Rod Hunt
(@rodhuntdraws) reported
@tomhoveyart I struggled on with excel spreadsheets until Natwest started free access, so much less stressful now