Is NatWest down?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Website (39%)
-
Login (27%)
-
Transactions (18%)
-
Mobile App (15%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Berkhamsted, Croydon, Thetford, Manchester, Southminster, Castletown, Great Malvern, Leicester, Gateshead, St Austell, Llanelli, Cranleigh, Tarporley, Chester and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted |
Login | |
| Croydon |
Website | |
| Thetford |
Website | |
| Manchester |
Login | |
| Southminster |
Login | |
 Castletown |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Claire Palmer MCC
(@ClairePCoach) reported
from
Horsham, England
@NatWestBusiness access to my business account stopped due to incomplete business profile which was in process. Am 1 person business, little help. Appalling c/service. No thought for the individual. 40 years with natwest, 20 years as business account 🥺 Help req.
-
Randy
(@ozwod) reported
@rusty_vr I’ve been buying through NatWest for a long time and never had a single problem!
-
Natasha Coulter
(@NatashaCoulter3) reported
i hate natwest but cant change my bank acct til in control. natwest just blocked a certain website...not even mother or john can get an item on it either as blocked the website.
-
volume ticker
(@datadili) reported
NatWest Group plc is down -2.65% in the pre-market $NWG
-
TOTP
(@totpogo) reported
@NatWestBusiness Said they’d get back to me in an hour, that was 90 minutes ago, I guess they’ve lost my cheques and somebody is looking down the back of the NatWest sofa!
-
Cesar Ayala
(@Traducesar) reported
@NatWest_Help I'm trying to withdraw funds from my Natwest Help to Buy ISA to my current account at another bank, but doesn't let me.
-
Thom
(@ldn_thom) reported
Having such a painful time with NatWest 😔 I’ve got a B1 for my EWS. Same for every other building in my block. Yet they won’t accept it - they insist on one form covering every building. Fire engineers refuse saying not required by @RICSnews #buildingsafetycrisis
-
James Sutton
(@jamesbwfc) reported
@northernassist I have managed to buy via the website and they have auto synced down to my app. However, this isn't really workable in the long term. Why is the Northern app asking me to authenticate the payment when it's for only £4.70? Who is causing this, is it Northern or Natwest?
-
'Lady KatiB' for services of being brilliant
(@KMB193) reported
@SimonDalling @florencerounda2 My friend got a similar one from natwest and a new card in the post. It is something to do with the chip not working. But always best to check 👍
-
Northern Power Mouse 🌹🇪🇺
(@Northernlass71) reported
Asda and not them, even though their app closes randomly, is very slow and glitchy and doesn't register the debit in my bank account balance on the NatWest app. Please could you look into this and let me know if this is an Asda issue or a NatWest issue? Quite frankly I just want
-
Edd Edmondson
(@eddedmondson) reported
Really pissed at @natwest. Other half has had huge trouble getting new debit card to work. Then it gets nicked and the thief has no trouble emptying the account using contactless. We'll get it all back but she's just had crap service before and after.
-
Simon Evans
(@SEvans76) reported
Over 30 minute wait to get through to a travel insurance premium service #disgraceful #natwest
-
Jess 💚
(@Jess_boston_mum) reported
My new card is rubbish! Card constantly gets declined on contactless, online transactions as well don't go through! Absolute nightmare! @NatWest_Help #natwest #Mastercard my husband has the same problem since his bank switched to MasterCard!! @Mastercard
-
ِ
(@YANGTA0) reported
@keshilvr i can’t be working at lloyds with them sending money to my natwest 🤡🔥
-
James Sutton
(@jamesbwfc) reported
@northernassist Yeah, I've tried that but no joy. It's a mixture between Natwest being overzealous and also the Northern app authentication link/screen not working correctly. I've screenshotted the issue (no personal details). How can I report this to the Northern I.T. team?
-
Jazman
(@JazmanGames) reported
Anyone in #leeds Crossgates know what's happens with 65 The Barbers on the ring road between Natwest and the butchers? Closed with a to let sign up. Have they closed down or moved somewhere else?
-
THEA haldane
(@thea_haldane) reported
Shocking service from @natwest silver travel insurance.
-
shakti
(@shaktigautam) reported
@MastercardUK I have a card from Thomas cook and Thomas cook is saying that MasterCard is not accepting dispute so because of you my 500 gbp is with Natwest pls help
-
Elliot
(@elliot199991) reported
He’s fuming he’s gonna have to go to NatWest and cancel it. Apparently it’s the 5th one this year. I think Tony may be the problem here.
-
Lucy Dawson
(@LucyJDawson) reported
@NatWest_Help ATM ate my debit card in France and didn’t withdraw the cash but the money has gone out of my account, please help? #natwest
-
perspolis66
(@perspolis6611) reported
@NatWest_Help @santanderuk I’m a Santander customer, used a NatWest cash machine and the machine snatched back my money before I could get it. NEITHER ONE OF YOU ARE CAPABLE OF SORTING IT…USELESS. Would be different but f I owed you money😡
-
OD9980
(@od_9980) reported
@NatWest_Help NatWest closed my account and I had nearly £300CR in the account. I wasn't able to claim the money as I had no proper ID at that time. Then when I tried claiming the money in a branch today, they said that there was no money in the account. Help me out please #help
-
Northern Power Mouse 🌹🇪🇺
(@Northernlass71) reported
@asda I've have been trying to put an online order in for my parents this evening. When I go to checkout and attempt to pay (using my NatWest card) I have to approve the payment in my NatWest account but it doesn't go through. @NatWest_Help assure me that this is a problem with
-
Natasha Coulter
(@NatashaCoulter3) reported
got soemthing on ebay..never use ebay normally but had to on this occasion due to natwest blocked a certain website...so had 2 use ebay but despite buyin from a seller of 100% still not responded to my messages? & got 2 have ww3 wiht mother & john tomw tryin 2 sort it.
-
scarlett m
(@scarlettmorine) reported
@tastecard Hi — I still haven’t received my tastecard login details after opening a Natwest Student account. Have sent you a dm. Thanks
-
Sunil
(@sukans) reported
@NatWest_Help I have nothing to smile on such pathetic banking services unlike you or perhaps you know that NatWest is an incurable bank. It is shame that I have to ask for help to get our bank statements. The NatWest Sevenoaks branch is just pathetic.
-
D
(@ydvkpd) reported
@mufaddal_vohra Look at @flintoff11 how he tried to block @ImZaheer while that first run. No doubt why he everytime got tight slap on his face by Indian team... whether it was NatWest final or it was Yuvi's 6 6s...
-
James Sutton
(@jamesbwfc) reported
@NatWest_Help hi, can I approve transactions via the Natwest website or does it have to be via the app?
-
ranj ran
(@ranj_ran) reported
@NatWest_Help is there any issue with NatWest mobile banking app for Android? Can’t see Credit Card account loading at all.
-
Steven Howell
(@owls2309) reported
@NatWest_Help my credit card information/balance is missing off my NatWest app? Is this a problem across the whole app?