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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of NatWest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Transactions (21%)
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Mobile App (14%)
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Transfer (2%)
Live Outage Map
The most recent NatWest outage reports came from the following cities: Paignton, London, Trowbridge, Kettering, Carlisle, Barlestone, Truro, Swansea, City of London, Brentwood, Basildon, Hexham, Barrow in Furness, Thetford and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Transactions | |
| London |
Transactions | |
| Trowbridge |
Website | |
| Kettering |
Transactions | |
| London |
Transactions | |
| Carlisle |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Irene Hulme
(@irene_hulme) reported
@NatWest_Help Can't believe what's happened to me. £1500 fraudulently removed from my account....by Natwest. all because YOUR deposit machine has apparently broken. All fixed now it seems, but still not got my money back. please ask someone to contact me.
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Elle (Mrs B)
(@elenablore) reported
@HalifaxBank I have to say, I’m with NatWest and their customer service phone is better. I’ve had two very odd people on the phone. Getting through to someone is painful. Shouldn’t be that way I’m planning to join you but now I’m not sure. I’ve been hung up on twice
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Kevin Hassett
(@Hassetthimself) reported
@jo_bartosch Late one night put me kebab on the keyboard of a NatWest ATM while tied my shoelace. When I stood up shutter had come down trapping my kebab inside. I bank with HSBC.
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Mr Gouldthorpe
(@MrGouldthorpe) reported
@NatWestGroup to login and check my mortgage is awful. You send my an activation code which doesn't work. Why is natwest so complicated compared to everywhere else 🤯 my mortgage started on the 3rd and I still haven't been able to go in and view it!
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Aninalos
(@aninalos) reported
Every month I pay 02 £8 for my service. They say I owe £27 because NatWest bank stopped payment. 02 should have stopped payment as someone has plundered my account and caused this 02 should have stopped it. 02 is a disgrace for allowing this. I shall take my business elsewhere.
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Dr Chris English
(@Chris_English_1) reported
@JustBusyWriting @RoddyJMack @AudreySuffolk Some banks have schemes to bring people back in who left a lot of years ago, often women who decided to bring up children. I know someone who joined Natwest, back into a proper, professional job, after twelve years our. If you were interested in giving it a try their HR can help.
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7265
(@JennyClayton716) reported
@NatWest_Help how can I speak to someone at NatWest regarding new account set up? Cora couldn’t help me and I’ve been waiting 30 mins for an online agent?
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Debbie Cleghorn
(@debbiecleg) reported
@NatWest_Help well Natwest! What a total and utter disappoint you are. After 47 years as what I thought would be a valued customer you decided to block my card without notice and then when I ring up about my card I’m told as I’m secondary you will only speak with my husband! 🤬
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Agit
(@iagit_) reported
@NatWest_Help Natwest blocked my friend's account without any reason. He won't be able to pay his rent and bills. He earns his money as self-employed and cannot access staff and business accounts.When will you end this banditry?
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Tim Kearsley
(@TimKearsley) reported
@ChrisPage90 It does seem barmy Chris that in 2023 customer service *anywhere* can still be so bad, let alone at a large organisation such as Natwest. I bank with them so I hope I don't have need to get in touch!
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Annabelle Williams
(@talktoannabelle) reported
Registered for online banking with Natwest but there's literally nowhere to make credit card payments Downloaded the app but login pages don't accept punctuation in the password so have been locked out of the account @NatWest_Help
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Emu Hp
(@RodHardpan) reported
from
Urmston, England
@SoozUK Bloke works in NatWest January to November then takes 6 weeks off at Christmas time every year to transform into a panto dame despite knowing **** all about performing/theatre/make up This is what they think happens? Morons the lot of them urgh
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Lucy Hall
(@LucysHall) reported
@fbcommsagency I’m using Tide for one and NatWest for the other so far both oksy. But issues with NatWest blocking transactions when trying to make large payments to venues where I’ve had to head into branch which is deeply frustrating.
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Mephistofish
(@MephistoMatt2) reported
@Trailer_Swift69 Yep. Read the statistics for US DA successful prosecutions. They create a galaxy of offences and make you plead to a lesser offence to scale down the time. I read the book of one of the NatWest Three, US Justice is a joke
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Den Murray.
(@Mousketeer) reported
@mikecosgrave 35 yrs ago had the opportunity to buy mint condition 1967 split screen MM, but I needed to borrow £500 from bank, it was 5 days to pay day when I'd be well able to afford it. Bank turned me down as car was 'old'. Lost car, immediately moved my employers £1m a/c. F you NatWest.
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jamie cunningham
(@rimilia_jamiec) reported
@EE your NatWest 3d secure challenge does not work on the app. When you return after authorising the payment it just goes back to the basket. It works if you use the website instead of the app.
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Agit
(@iagit_) reported
@NatWest_Help Natwest blocked my friend's account without any reason. He won't be able to pay his rent and bills. He earns his money as self-employed and cannot access personal and business accounts.When will you end this banditry?
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JasmineP
(@Jasmine46902982) reported
@HalifaxBank any idea why the natwest child trust fund website doesn't recognise your accounts? I'm trying to verify my halifax account to transfer my matured account balance to you. I'm putting the account no. and sort code in correctly but it won't verify it. @NatWest_Help
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Phil
(@Rudolfelf) reported
@NatWest_Help Apple Pay wallet and NatWest mob app both tell me to verify my card to set it up by telephoning NatWest. When I call this it tells me to use the app. Can u help me stop going round in circles
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NatWest International
(@NatWest_Int) reported
[Cora can support transactional queries for customers registered for Online banking. Online banking available to customers aged 11+ with a NatWest International account.] (2/2)
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🐂🐍
(@Hazyarc) reported
What’s the best crypto-friendly bank in the UK? Haven’t been able to buy crypto in months since NatWest and Starling decided I can’t be trusted to decide what to spend my own money on. Had no issues letting me gamble 80%+ of my earnings for about 10 years though.
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Angry_Seagull
(@AngrySeagull7) reported
@chris__medland @AdamJSchwarz @AngelaRayner He was also at Natwest and Deutsche Bank before and during the global financial crisis. So you've been paying for his errors for over a decade. Great to know that he's still sponging off hardworking people.
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Yash Thakrar
(@yashthakrar1996) reported
The Bank of England risks “unpleasant” results if it tries to bring inflation down to its target of 2% too quickly, NatWest’s chairman warns
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chen
(@chenyan35882541) reported
@NatWest_Help I hope you Natwest Bank will support me a little more, and Royal Bank of Scotland will support me a little more. Now you give me credit card overdraft I am very satisfied, can you give me a little more amount.
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Callum
(@CallumMckeefery) reported
@ngriffin_uk This is only going to make the UKs cost of living problems worst. The government would make billions off this deal. Just like they did with NatWest and RBS. You think bailouts are bad. But. In most cases the government earns huge amounts of capital. In the 2008 bailouts the…
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jamie cunningham
(@rimilia_jamiec) reported
@EE Upgrade - definite problems with your app and 3d secure with NatWest I tried it several times
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Holly March (she/her)
(@marcherwitch) reported
nat west email: we're concerned NWE: you've gone into your Overdraft. NWE: we have ways we can help your spending! me: oh... oh no... what have i done *logging in* ok... okokok your money comes in tomorrow, so long as it's under 100 we can- overdraft: £3.30 me: FFS, NATWEST!
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ylfa_a
(@AryYlfa) reported
NatWest has frozen people's accounts for no reason!! Many of my friends can't access their funds. This has happened in the past too. I will never trust them with my money, be smart and keep your funds safe <3 YOUR MONEY IS YOUR MONEY #stopevilcorporations
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Miss Brown's Boy
(@MissBrownsBoy) reported
@bdjoetsu @japanese_lunch If it helps, I have a NatWest bank account in UK and have no problem whatever having a Japanese address. I can change address online, too. I also have a Santander account, which is as bad as NatWest is good.
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Evan P
(@YourSUVsucks) reported
@visitcamberwell 3 banks migrated from visa to ms in the past 5 years: NatWest, FD & Santander. Their total customer share is less than 8% of total UK Bank accounts. You're reaching.