NatWest status: access issues and outage reports

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Philip(Phil)England 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported 9 minutes ago from Swansea, Wales

  @NatWest_Help hi, I'm a new NatWest customer, used switch service to move to you. So far am #impressed, the app is amazing, website, and feel safe with the security of my account. One strange thing, today I received a paper bank statement! was it really necessary?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 5 minutes ago

  @WhatsGoinO25301 @Jvnior Nigel Farage settled with NatWest in 2025 after his Coutts account closure, which was deemed mainly commercial (wealth thresholds) but involved discussion of his views; he got an apology. Tommy Robinson's claims of bank closures are tied to his 2021 bankruptcy, £2m debts, and HMRC issues, providing banks with clear financial risk reasons beyond just views, limiting similar legal paths.

• 
  Mr Bastardos (@Ken_Stonger) reported 5 minutes ago

  @flying_rodent She didn't say bankers, she said someone working in a bank; city boys at the BofE might take 3 hour lunch break in the pub but your local Natwest cashier won't

• 
  Di Beirne (@ScattyCat) reported 6 minutes ago

  @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

• 
  UrbanKoala666 (@JamieCurzon1) reported 7 minutes ago

  @NatWestBusiness @NatWest_Help Dear Natwest, I would like to take this opportunity to say that your in-branch service for business customers is diabolical. Some of us cannot afford to wait for an hour to be served cash. Why can't there be a business queue and a personal queue?!

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 11 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  VirtualAstro (@VirtualAstro) reported 13 minutes ago

  I used to recommend NatWest but unfortunately, they have provided a really really poor service recently. I used to recommend them a lot, after being a loyal customer. Maybe not so much now. Time to join another bank possibly... @NatWestBusiness @NatWestGroup @NatWest_Help

• 
  Looney (@looneyluke93) reported 15 minutes ago

  NatWest app.. Not working great

• 
  jordan♱ (@dmnextdoor) reported 15 minutes ago

  @Romeoo412 NatWest pr down

• 
  Fiona Hurst (@fiffihunnybunny) reported 15 minutes ago

  @realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck

• 
  DJM Comments (@DjmComments) reported 16 minutes ago

  @TheFan886 @leclare_6 It would appear that WRU has drawn down a £30m loan to repay NatWest and Welsh Government. They also have a Rolling Credit Facility £25m plus the option to draw down £5m for future capital projects. The deal is in place for another three and a half years and they'll go to market again for better terms in about two years time.