NatWest

Is NatWest down in Swansea, Wales?

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The latest reports from users having issues in Swansea come from postal codes SA1.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swansea, Wales 02/06/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Swansea, Wales

The most recent NatWest outage reports came from the following cities: Swansea and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Mobile App
United KingdomLlanelli Website
United KingdomLlanelli Mobile App
United KingdomSwansea Login
United KingdomSwansea Login
United KingdomSwansea Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • philengland1 Philip(Phil)England 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @NatWest_Help hi, I'm a new NatWest customer, used switch service to move to you. So far am #impressed, the app is amazing, website, and feel safe with the security of my account. One strange thing, today I received a paper bank statement! was it really necessary?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ChantalSpittles Chantal Spittles (@ChantalSpittles) reported

    Hi @NatWest_Help - think you should publish some comms about the transfer to NatWest from @Sainsburys_Bank I still can’t log in and I am clearly not alone judging by the many comments you’re dealing with. It’s unacceptable to be left for days without the old app and being 1/2

  • WallmanStevo Stevo (@WallmanStevo) reported

    My client just informed me that her bank (NatWest) has denied her paying her mortgage via debit card, no reason other than ‘it’s bank policy’!! She’s in tears, saying it’s her money, why can’t she spend it?! What ********.

  • JimGilroy Jim 💙💗⚫️🍉🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@JimGilroy) reported

    @KrYpt923317 @NatWest_Help I called the support number up and they gave me those details. The name on the dd details is NatWest Nectar btw. My dd is with another bank and they told me to cancel and set up a new one with those details, yet you can’t do that. I can cancel my old one but not set up another.

  • AcgbPetrus Álvaro Pétrus (@AcgbPetrus) reported

    @NatWest_Help @TeamGB I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.

  • norzzz123 nora tibble (@norzzz123) reported

    @NatWest_Help pls help. Just created online banking and now want to set up natwest as a new payee in my bank but what details do i put for sort code and account number. I didn't have a DD just paid ad-hoc when I use the card

  • Mar71b Marilena (@Mar71b) reported

    @MartinSLewis NatWest goes one better on 'Cora'- 'overnight system outages' so unable to help currently!

  • tjer222 me (@tjer222) reported

    @NatWest_Help yesterday I was told via phone that I would be able to manage my Sainsbury’s credit card via the NatWest app. But that’s not the case. This is utterly unacceptable. I’m not the only customer complaining that the smooth transfer has been anything but. @TheFCA @FT

  • AcgbPetrus Álvaro Pétrus (@AcgbPetrus) reported

    @NatWest_Help I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.

  • AcgbPetrus Álvaro Pétrus (@AcgbPetrus) reported

    @NatWest_Help @TeamGB I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.

  • SurinderRehal Surinder (@SurinderRehal) reported

    @NatWest inaction again for 3rd time this week. Blaming Sainsbury’s customers. It’s becoming a joke and they are becoming worse by the day. Just need to employ more staff and would sort a lot of their issues out.