NatWest

Is NatWest down in Swansea, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swansea, Wales 12/11/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • philengland1 Philip(Phil)England 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @NatWest_Help hi, I'm a new NatWest customer, used switch service to move to you. So far am #impressed, the app is amazing, website, and feel safe with the security of my account. One strange thing, today I received a paper bank statement! was it really necessary?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • LloydsBank Lloyds Bank (@LloydsBank) reported

    @mynameisben99 Thanks for confirming this. While we're unable to speed up the process with NatWest, it does appear that they're aware of the delay. Do you have any friends/family members who may be able to help out until the money arrives? 1/3

  • peterclaridge1 peter claridge (@peterclaridge1) reported

    @YardleyShooting @LloydsBank Terrible that one has to fight like hell to speak with a manager. In my view most people don't ask for a manager unless they are getting nowhere with the customer assistant. Disgraceful service and it's not just Loyd's Bank either. Natwest are the same.

  • alexgibson3d Alex Gibson (@alexgibson3d) reported

    @DanJPerry It's a lost opportunity to improve too. Both cases have customer submitting detailed real world feedback. Panasonic: more to lose admitting fault (class action lawsuits etc), obsolescence. Now: happy to remain incompatible with Natwest Mastercard, with no exception handling even.

  • r24rwc Rob Clarke (@r24rwc) reported

    @NatWest_Help I'm done with this archaic, not fit for purpose account.... Please get a manager to contact me to transfer my money away from NatWest. So poor... **** app... **** customer service 😔

  • SuePinkney Sue Pinkney (@SuePinkney) reported

    NatWest Bereavement Service is appalling -never answer the phone shame on you.

  • goggieplays GoggiePlays (@goggieplays) reported

    @Jinenken @HSBC_UK Natwest is garbage don't go there!

  • simonr555 Simon Richardson (@simonr555) reported

    @sarahduke97 @glastonbury Same. Declined it (whole separate issue with Natwest at the moment) and when I clicked retry it just booted me off despite having 5 mins left of the tickets supposedly being held

  • CapoVenum Ftp177 (@CapoVenum) reported

    @HukAleksandra You can allways deposit to your crypto account lol. Natwest blocked me, this is the only they can't block me.

  • V_2the_P Vanessa (@V_2the_P) reported

    @NatWest_Help Hi, I tired to pay for something with my credit card, hit pay button and the site stopped working and went back to the payment option. NatWest says payment pending. Is there a way to check it's been taken or not? I need this paid ASAP 😩

  • zz5g72 Steve (@zz5g72) reported

    @MoneySavingExp Natwest site is a mess. Going round in circles due to Joint account. Basically it seems you can't use the switch service for a joint account. Have to first open a sole account and later add another person. Pain in the butt.