NatWest

Is NatWest down in Swansea, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swansea, Wales 12/11/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • philengland1 Philip(Phil)England 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @NatWest_Help hi, I'm a new NatWest customer, used switch service to move to you. So far am #impressed, the app is amazing, website, and feel safe with the security of my account. One strange thing, today I received a paper bank statement! was it really necessary?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ASonNamedBort Charlie for AlI (@ASonNamedBort) reported

    NatWest have blood on their hands for allowing me to access it

  • Frugal_ways Deano... (@Frugal_ways) reported

    @NatWest_Help @eon_next @EONhelp This whole scenario could have been avoided, as our card was not compromised and a genuine error has been made by a "reputable" business. When will the customer be put first for once? #natwest #EonNext Once again, we are thought of last.

  • Frugal_ways Deano... (@Frugal_ways) reported

    @NatWest_Help @eon_next @EONhelp ... despite once again stating that no banking details exist on their system. So now we have no card for five days, no money, no spending online and in person. I really wish that both #EonNext and #Natwest advisors would have paid due attention to clear requests from customer.

  • Zizou9976 Z (@Zizou9976) reported

    @NatWest_Help Can you just help me understand Is there a difference between a credit card statement and a bank statement for NatWest?

  • Angela2634 Angela263 (@Angela2634) reported

    @NatWestGroup yet again another letdown from natwest is the money taken from my account ever going back? More gone today my advice is DO NOT bank with these they have no concept of customer care

  • KitzingerUwe Uwe Kitzinger (@KitzingerUwe) reported

    @NatWest_Help I am unable to bank as I have to blink with two eyes and I have only one eye and unable to find anyone at NatWest who can help!

  • rgarner Russell Garner (@rgarner) reported

    @pixlz @NatWest_Help I am seeing on another forum from a poster a year ago that there is a problem sending OTP messages from Natwest to Virgin Mobile. Guess who we're with? @NatWest_Help – you need to do a *lot* better than this. If we can't do things online, we'll find a bank that can.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    Wow! @Nationwide are prepared to let me leave as a customer over this issue because they won't admit there is any fault on their side. At least NatWest offered me a solution. Absolutely disgraceful.

  • Mxx1988 Emma Edwards (@Mxx1988) reported

    @AskNationwide I’ve spoken to NatWest, the money is not with them and the transaction has not been reversed. They suggested you check your suspense account? The issue is clearly not resolved …