NatWest

Is NatWest down in Swansea, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swansea, Wales 11/15/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (22%)

    Website (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • philengland1 Philip(Phil)England 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @NatWest_Help hi, I'm a new NatWest customer, used switch service to move to you. So far am #impressed, the app is amazing, website, and feel safe with the security of my account. One strange thing, today I received a paper bank statement! was it really necessary?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • LizTray Liz Tray (@LizTray) reported

    Then I unfollowed @BarclaysUKHelp and removed them as a follower. And mind you, I have been a Barclays customer for nearly 30 years. Incredibly bad training of cust serv/social media staff. Shocking, in fact. The kind of thing that makes you want to go to Natwest tbh.

  • Sweggers Mr Pickles (@Sweggers) reported

    @NatWest_Help #natwest claim to be making improvements to their online banking service, but I’d like to know what these are … it’s still as abysmal as it’s always been …

  • freeagent FreeAgent (@freeagent) reported

    @Mr___Boy @NatWestBusiness Hi John 👋 The NatWest Group acquired FreeAgent in 2018. As part of their business current account service, NatWest, Royal Bank of Scotland and Ulster Bank NI now provide FreeAgent free of charge to all of their business current account customers. [1 / 2]

  • ElainePardoe Elaine Pardoe (@ElainePardoe) reported

    @SteveBarclay @RishiSunak How will cost of living ease? I'm an NHS worker struggling, yet my friend who works for natwest told me that all staff at natwest are getting £1000 payment for cost of living crisis 🤔 what about ppl that really need help

  • TayIorRobinson @tay@robins.one 🦊 (@TayIorRobinson) reported

    @NatWest_Help The problem is that whenever I switch out the NatWest app to copy details, it clears out and goes back to the start page. This means I have to write down the details somewhere, which is annoying and could also be less secure(?)

  • dangemrod Stable genius (@dangemrod) reported

    @NatWest_Help The spending tracker in the NatWest mobile app has stopped working (“Oops, something went wrong” error message). The digital assistant doesn’t help. Do you know what the problem could be? Thanks

  • STOIC_2001 #2001 (@STOIC_2001) reported

    In 2007/8 @NatWestGroup advised me and my wife to put our savings into their bonds stating they were safe - at the time Natwest were well aware of their financial position - we were not, our savings were wiped out when Natwest went down. 3/23

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help STILL no call to my mother, 79 yo, entire life savings made dormant by NatWest who admit error. Waiting SINCE 23RD DECEMBER. No one taking actual responsibility to resolve problem and picking up phone

  • HodgkinsonAR Allan Hodgkinson (@HodgkinsonAR) reported

    @paullewismoney @NatWestGroup Banked with NatWest for over 40 years. Left largely because of lacklustre service and joined HSBC. NatWest never asked why nor indicated that they were sorry to see me go.

  • ruthmkirby Ruth (@ruthmkirby) reported

    @NatWest_Help The telephone number he has been told to ring is only 9 to 5, Monday to Friday. And he works during those hours with no access to a phone. So no. He remains without access to his own money and without any knowledge as to why NatWest won’t allow him access to his own money