NatWest

Is NatWest down in Swansea, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swansea, Wales 01/02/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (19%)

    Login (19%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • philengland1 Philip(Phil)England 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @NatWest_Help hi, I'm a new NatWest customer, used switch service to move to you. So far am #impressed, the app is amazing, website, and feel safe with the security of my account. One strange thing, today I received a paper bank statement! was it really necessary?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ringohime_78 ringohime78 (@ringohime_78) reported

    @LloydsBank when are you going to increase you saving interest rates? Get on in line with your competitors like Santander, Natwest, Yorkshire Building Society. Your 0.4% and 0.7% easy access saving interest rates are embarrassing!

  • Cathari53751411 Catharine (@Cathari53751411) reported

    @LizKershawDJ @santanderuk Hi Liz, I bank Cheques into my NatWest account at my local post office, does that help 🤔

  • cthonus cthonus (@cthonus) reported

    NatWest app: Sorry we cannot scan this cheque. NW Support: Would taking it into a branch be possible? also NatWest letter: We're closing your branch for good in January!

  • rhiannaash rhi rhi ♡ (@rhiannaash) reported

    @LloydsBank Yes I did confirm I said 'it doesn't matter what Internet I use it doesn't work'. I've tried natwest+Halifax, neither work. Theres no error message, I authorise on the other bank, it sends me to a browser to log back into lloyds instead of to the app+it goes round in circles

  • lexiata28 Alexia Hollinshead 💙💛🇺🇦 (@lexiata28) reported

    @NatWest_Help hi, I’ve just downloaded the NatWest app to manage my account. But it’s not allowing me to set up biometric approval. Why is this? Please help thanks

  • stevecooke__ Steve (@stevecooke__) reported

    @NatWest_Help No need, not wasting any more time with NatWest coming up with excuses for your awful service, and your misleading website.

  • StevenCurry1971 Steven Curry (@StevenCurry1971) reported

    Now it's trans and drag weirdos in a NatWest advert - why are adverts so ****? Not representative of the population of the UK, full of oddities... FFS, stop.

  • mk820717 Mark1234 (@mk820717) reported

    @markeaglefield @man_savings @davaladidas2020 Hey up mate I had the same problem with a company retro rockstar!.same thing look on that trustpilot.. Have you gone back to your bank and requested refund that way ? I got full refund with NatWest.i sent 4 emails to the company no response.scammers!

  • KHarrod80 KatieHarrod80 (@KHarrod80) reported

    @NatWest_Help having just wasted 39 minutes of my life on the phone to Natwest only to be cut off by the agent......a very disappointed customer!

  • louisedickens87 Louise Dickens (@louisedickens87) reported

    @NatWest_Help @DARTHVADER_666 Hi Jakub, my app is working but cannot login to online banking?? It just keeps saying login details wrong when they arent! Not been a fine weekend for Natwest customers... Any help please?