NatWest

Is NatWest down in Swansea, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swansea, Wales 11/16/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (22%)

    Website (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • philengland1 Philip(Phil)England 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @NatWest_Help hi, I'm a new NatWest customer, used switch service to move to you. So far am #impressed, the app is amazing, website, and feel safe with the security of my account. One strange thing, today I received a paper bank statement! was it really necessary?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    NatWest but please Miss i only want my Balance i would love to give you that Mr Rob but right now i am in Labour my waters have Broken & they will not give me time Off i think the Baby will be Born in the NatWest rest room but good luck with your Balance

  • Angana_drb angana bhattacharya (@Angana_drb) reported

    @NatWest_Help not only the people at branch unhelpful; they were rude and overbearing. Not a word of apology for the terrible customer experience she had. Looks like you dont do enough training @Natwest, Fishergate Preston. #worstbank #NatwestPreston

  • jayh249 jay (@jayh249) reported

    @MorganBroadcast thats brilliant news that Santander have accepted full responsibility and are going to refund all thr fraudulent transactions. just to let you know I am a Natwest customer and cannot get my PIN to show in the app.

  • jayh249 jay (@jayh249) reported

    @Dave_Blogs @MorganBroadcast @firstdirect As a Natwest customer, I checked the app with a friend and definitely cannot get my PIN number to display in the app. however in my Santander app it is easy to display the PIN - once you enter the security pin (which you would need to know)

  • dazzler1978 Darren Vaughan (@dazzler1978) reported

    Anyone else having issues with the new NatWest MasterCard declining on certain apps.

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    NatWest RBS i have not forgotten about you either give your heads a shake shove ya Online Banking ya App & not being able to help Folks during certain hours STOP being freaks & give Customers what they want its our Money NOT yours I want my Balance (Good Luck Rob)

  • VivaJinSoo Jin Soo Seo (@VivaJinSoo) reported

    @MorganBroadcast I'm happy to hear that Santander agreed to reimburse for the fraud. Since 2 bank cards (Halifax & NatWest) were stolen, I had very different experiences with them. @HalifaxBank Customer service were very helpful and fraud team took action very quicky and reimbursed next day!!!

  • NormanB47489009 北京线下 (@NormanB47489009) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @NatWest_Help @sachinkureishi NatWest - please rectify what sounds like an equally terribly unfair decision! Time to support customers not blame them. Please reopen and reconsider.

  • bhav_is_bhagi Bhav Patel (@bhav_is_bhagi) reported

    @NatWest_Help i#my natwest credit cards have disappeared from the app? Is there an issue ?