NatWest Outage Map
The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NatWest users affected:
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Transactions
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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TRUTHER-NEWS in association with TPP
(@TrutherTpp) reported
@lizRhod24749112 @LloydsBank Same with all banks really. I'm with Barclays, Natwest, Falcon & Coutts & Co. - TBH I've had problems with them all, the least it has to be said was actually Falcon.
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Brooksy
(@andybrooks69) reported
@AskNationwide - Let’s make things clear from the start, the problem is NOT sorted. Money hasnt arrived in our Nationwide account which is a standing order from my NatWest account on the 1st of every month. My mortgage DD (amongst others) has been returned as not enough funds.
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Sourav Sinha
(@sourav_sinha) reported
It was the final of the Natwest Trophy and with 5 wickets down we had turned off the TV in frustration. This friend didn’t know this background & unknowingly switched on the TV.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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John Mounsey🛒
(@mounsey) reported
@joinmettle Hello. Existing customer, looking to switch more incoming payments from clients over to my (fab) Mettle account. IF/when they are asked for "Bank Name" (i.e. organisation name for the bank itself) should they enter "Mettle" or "NatWest" (or what?) thanks! John.
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Andy Webb CleverCash
(@AndyCleverCash) reported
@nowobbles Here's the info from the Claro website "Any money you deposit into Claro is held in a pooled account with NatWest bank and is eligible for the government-backed Financial Services Compensation Scheme (FSCS) up to £85,000 in case of the firm’s insolvency."
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J
(@jimmyb03) reported
@sofee_ Same mate - I managed to get the branch to speak to head office who admitted there is an ongoing problem - with NatWest in particular - the bank gave me the money from there error funds until it arrived today. @AskNationwide have been shown to have not been upfront about it 🤥
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Marc McGee Moore
(@marc_mcgeemoore) reported
@AmberMDarr @BavosoVincenzo @NatWest_Help I’m so sorry to hear this. I had terrible experience with NatWest last Christmas after I lost £3,000 in a bank fraud. NatWest refused to take blame for their faulty security as excuse for not compensating me. In the end I likewise had to get ombudsman to force them to do it.
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Russell Garner
(@rgarner) reported
@pixlz @NatWest_Help I am seeing on another forum from a poster a year ago that there is a problem sending OTP messages from Natwest to Virgin Mobile. Guess who we're with? @NatWest_Help – you need to do a *lot* better than this. If we can't do things online, we'll find a bank that can.
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robby
(@walshfam) reported
@QuickBooksUK is anyone else having problems reconnecting to Natwest bank.
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Deano...
(@Frugal_ways) reported
@NatWest_Help @eon_next @EONhelp ... despite once again stating that no banking details exist on their system. So now we have no card for five days, no money, no spending online and in person. I really wish that both #EonNext and #Natwest advisors would have paid due attention to clear requests from customer.
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Sharon Dale (she/her)
(@pixlz) reported
@rgarner @NatWest_Help NatWest have a hair trigger for fraud which makes online purchases nearly impossible. One of the reasons I moved my business banking
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Asad Ali Khan
(@khan_asadali) reported
@BarclaysBizChat disgusting customer service !!! waiting 1.5 hours for a simple mobile app login. HSBC, Natwest no other bank has the issues you do!!! FIx your customer service!
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Mike Truman
(@MATruman) reported
@taxqueen49 @CIOTNews After law college I nearly ended up working for NatWest trust department in Liverpool, until they gave me a personality test and presumably realised that painstaking attention to detail wasn’t exactly my skill set.
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Emma Edwards
(@Mxx1988) reported
@AskNationwide I’ve spoken to NatWest, the money is not with them and the transaction has not been reversed. They suggested you check your suspense account? The issue is clearly not resolved …
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