NatWest

NatWest Outage Map

The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NatWest users affected:

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 10
Birmingham, England 4
Bristol, England 4
Cambridge, England 3
Chester, England 2
Doncaster, England 2
Halifax, England 2
Stoke-on-Trent, England 2
Sutton Coldfield, England 2
Manchester, England 2
Swansea, Wales 2
Hastings, England 2
Leeds, England 2
Cardiff, Wales 2
Stockport, England 2
Winchester, England 1
Swadlincote, England 1
Chesterfield, England 1
Kendal, England 1
Brighton, England 1
Jarrow, England 1
Falmouth, England 1
Chatham, England 1
Bradford, England 1
Croydon, England 1
Heanor, England 1
Rotherham, England 1
Luton, England 1
Seaham, England 1
Bottesford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • chikkiest PRATHAM (@chikkiest) reported

    Captaincy hype karte iski log but the only trophy he won was natwest trophy against a **** English side 😭 Has lost 19 finals out of 20 ! Test captain bhi avg tha. What is his hype man ?? Such a mediocre player gets compared with Kohli Sachin dhoni how ???

  • sophb66 soph v. 9669 (@sophb66) reported

    @NatWest_Help Hmmm….why? Just tell your mortgage company to stop texting me about my mortgage, I am no longer a NatWest mortgage customer, you drove me away with poor rates and non existent customer service.

  • GuernseyAudrey Audrey Branch (@GuernseyAudrey) reported

    @Richard_D_E @NatWest @HSBC_UK Agree that UK address is needed. Relates to UK banking reform after the financial crisis. And recommend signing on with a doctor straight away. My son didn't, contracted severe Covid very early in first wave and was unable to access NHS when he was poorly.

  • randomcricfacts Parteek (@randomcricfacts) reported

    @14_aryanp Not a huge Ganguly fan but you can’t say this for him 1. He took over the captaincy when we were in a terrible state and left us when when we were way better 2. Backed the likes of Viru, Dhoni & Yuvi. Yuvi had a very mediocre record up until the Natwest 3. Took us to the WC final

  • gamepopper Gamepopper (@gamepopper) reported

    @NatWest having the nerve to tell me there is an issue closing my Help to Buy ISA on a weekend where their ISA specialists aren't working.

  • baxter_daniel Dan (@baxter_daniel) reported

    @rodmeister67 @kisskerr @kevverage Secondly, by comparing liabilities owned by U.K. plc on *Natwest group* as an entity which encompasses quite a few customer facing banks, you are using a false equivalence, 2/

  • berry_kirsten Kirsten Berry (@berry_kirsten) reported

    Anybody else experiencing severe delays, frustration and just plain lack of any customer service from NatWest Bank? #natwest #natwestbank @NatWest_Help @NatWestGroup

  • jnoble100 Jason Noble (@jnoble100) reported

    @NatWest_Help The retailer says they support PSD2 fully. It also failed on the NatWest site. Somethings wrong. And the card team just give me one word answers. The card isn’t fit for purpose.

  • blondebonce redblondebonce ❤ (@blondebonce) reported

    @michael_merrick @NatWest That's awful! Halifax just offered us a good fixed rate & no fees!

  • sean_batten Sean Batten (@sean_batten) reported

    @NatWest_Help There's also nothing on your website that says you need a Natwest current account when opening an Instant Saver account.

  • LadyNanBullen Dominique Hamblin (@LadyNanBullen) reported

    book flights for myself despite having card details etc to hand. Need to re log into the NatWest app, that was installed on this phone for a long time but now unless I offer up sacrifice, they won't let me access. For ****'s sake!!!!!!

  • Sarah_Wardy سارة 🇲🇦🇵🇸 (@Sarah_Wardy) reported

    @NatWest_Help hey Natwest - I'm a female traveling solo in Europe and you decided to block my debit (visa) card without previous notice. Just spoke to Palwhart and he said he can't do anything. Can you solve this? It's critical that I keep access to my card. For my own safety!!

  • gshovlin George Shovlin (@gshovlin) reported

    DO NOT APPLY for a new @NatWestGroup credit card for use abroad. Ridiculous technical demands, three telephone calls, one branch visit (all lovely people) and STILL NO CARD. And I have been a customer for 40 years AND already have a NatWest Credit Card.

  • berry_kirsten Kirsten Berry (@berry_kirsten) reported

    @NatWest_Help @NatWestBusiness So, I go to the effort of providing details via a DM, and I get... Another automated reply. NatWest customer service fails again...

  • rawnyy Manoj Vashdev Babani (@rawnyy) reported

    @CricketDave27 Most one sided pathetic games ever... teams compete better in NatWest than this ****... pathetic #TheHundred2022

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