NatWest Outage Map
The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NatWest users affected:

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie (@jammiejam93) reported
@knobalob @santanderukhelp I have no problems with Natwest. They do daily updates at 2:00am for 30 mins and then that’s it. Never had a problem.
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Sirus (@Auroken) reported
I should note this issue only affects Natwest and Santander nether site loads for me on Firefox/Chrome without me using a VPN (though wd could access Natwest via the android Mobile banking app) not that we bank elsewhere but I tested other banks which had no issues getting to
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Faye (@MummyWarrior) reported
@Iromg My natwest app working
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Julian Lewis (@JulianL62296023) reported
Has anyone had problems with @Natwest breaching data protection by sending personal information to a business address they did this for my 92 year old father who is now locked out of his account BEWARE
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Nicholas Gladstone (@NicholasGladst1) reported
@ThezzaNicholson @santanderuk @SkyHelpTeam Natwest mobile banking sorted this but as ever Santander are playing catch-up!! Do you not communicate with one another or test these patches before installing them? Spent 20 minutes on the phone to Santander, no apology, nothing on the website. Piss poor customer service!!
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Nim $VXV (@nimyazdani) reported
@n8ure_boy @NatWestGroup Thanks. Did look into Monzo a while back. Maybe need to have another look now. NatWest are so inconsistent. Some bank transfers are fine then randomly they’ll block it. I should probably spend all my money on lottery tickets - they’ll be ok with that no doubt
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Joshua (@Josh999B) reported
@ft_content They should bring the focus back to the customer. I have friends and clients that have moved millions in gbp over to Revolut because service and application are at the forefront of the business. Hence why they have now overtaken NatWest.
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Paul O'Neill (@PaulONe72049605) reported
@SkyNews Add RBS/NatWest 2 that list as they are all ******* ***** ! Disgusting organisation,bankrupt the country,tell Scotland that they will leave Scotland if they gain independence (what ******** is it to do with them!) bankrupted thousands of small businesses by recalling debts.SCUM!!
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Craig (@escapeveloxity) reported
@Maj4u2nv @GooglePay Just did a quick search to see if anyone else is having an issue. I also tried with my new Galaxy Watch 4 Classic and a NatWest card and got the same result. Glad to see it's not an issue with my watch - let's hope this gets fixed soon with a software update 🤞🏻
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Joanne Hedges (@JoanneHedges5) reported
@SophieButterf14 @VibePay @LukeMassie Did you have any problems setting it up? My NatWest account won’t pair up xx
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sweet_sam09 (@sweet_sam09) reported
@yorkshirebank @VirginMoney As a customer off 27 years.. I have now moved to natwest as its the only bank really that's left open to me locally as your branch has now closed and alot off vulnerable people don't use online banking. What a shame. Goodbye.
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Scott Strong (@Scotty_Strong) reported
@Mr_CryptoX @OpCryptoUK I did recently try when binance opened up withdrawals. But both to NatWest and Plutus failed.... not sure if it was a binance issue or Plutus
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Anita Pitcher (@AnitaPitcher) reported
@NatWest_Help @NW_MoneySense @MoneyPensionsUK So disappointed with NatWest. Trying to open an account for my 11 year old Daughter to have a Debit card. Unable to do online, received very poor customer service when I tried to rectify the issue… made a complaint 2 weeks ago and not heard a thing from NatWest.
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Sirus (@Auroken) reported
@santanderukhelp I think it's related to Sky, I tried using my phones browser and data connection which is on network three and could access the login for Santander and Natwest (both we are having issues with) so I'm inclined to think Sky maybe the issue.
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Nim $VXV (@nimyazdani) reported
Text message from #Natwest blocking a crypto payment and telling me it’s “to keep your money safe and secure” Go **** yourselves and your 0% interest rates.