NatWest

NatWest Outage Map

The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NatWest users affected:

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Glasgow, Scotland 2
Portsmouth, England 2
Plymouth, England 2
Preston, England 1
Weybridge, England 1
Liverpool, England 1
Cheltenham, England 1
Edgware, England 1
Southport, England 1
Dagenham, England 1
Camelford, England 1
Bargoed, Wales 1
Hampstead, England 1
Barrow in Furness, England 1
Bolton, England 1
Hackney, England 1
Derby, England 1
Peterborough, England 1
Brigg, England 1
Mitcham, England 1
Wolverhampton, England 1
Cardiff, Wales 1
Dartford, England 1
Worthing, England 1
Watford, England 1
Birmingham, England 1
Halesowen, England 1
Gravesend, England 1
Bristol, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulmh5 Paul Hughes (@Paulmh5) reported

    @NatWest_Help Is fraud not important to NatWest anymore? Tried to report a fraudulent transaction on the stupid chatbot and to 4 different people on the phone and no one seems able/interested to help.

  • TheUglyTruthSoz UglyTruth (@TheUglyTruthSoz) reported

    @NatWest_Help Hey NatWest, currently working abroad and need “intermediary bank information”. I tried the message option on the chat, but it didn’t seem to recognise the question, can you help please?

  • enrdmjayao J (@enrdmjayao) reported

    @NatWest_Help Hello - are Natwest Invest log-in details different to the details used to log-in to the standard Online Banking? Using the same details on both and it doesn't seem to work on Invest. I can only access Invest by logging into OB first, and then clicking on Invest.

  • TheUglyTruthSoz UglyTruth (@TheUglyTruthSoz) reported

    @NatWest_Int Hey NatWest, currently working abroad and need “intermediary bank information”. I tried the message option on the chat, but it didn’t seem to recognise the question, can you help please?

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money

  • C_Constantinoux Chloe_✙🌱 (@C_Constantinoux) reported

    Not the guy on the phone at Natwest gaslighting ******** out of me this morning 🥺

  • supermac008 The Tartan Pimpernel (@supermac008) reported

    Completing on a house two days before the expiry of my current mortgage deal, but NatWest insisting on charging full early repayment charge. @NatWest_Help is this company policy despite cost of living crisis? 20 years as a customer. @itvMLshow

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money.

  • BlackFinch Dan ☢️🌈 (@BlackFinch) reported

    @arrwoo I have this problem with the NatWest app; the keyboard is just *slightly* different, making it surprisingly hard to type

  • TaffyStang TaffyStang 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TaffyStang) reported

    @NatWest_Help Thank you for your reply but our application is not with NatWest but with another major UK bank. We are experiencing the same rubbish service from #optimalegal as everyone else. Please replace them with a decent company.

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    @Logical1966 @michael03576675 Aaron NatWest have a machine you chuck coins into and it goes onto your bank card do Barclays not have one I poured £307 in there in 2019 for my nieces (more than one niece) spending money when they went to Spain. No problems A bank surely can’t turn someone away

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money..

  • RyeBreth RB (@RyeBreth) reported

    @efgbricklayer @NatWestGroup I think anything to highlight this poor practice from NatWest would be ok. With the way they've been with us I wouldn't be surprised if others are having similar issues and there'll definitely be people they do it to in the future!

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://manage-personal-details[.]com/Login[.]php #phishing #natwest #porkbun

  • VRCPuck Puck (@VRCPuck) reported

    @NatWest_Help NatWest is LITERALLY, PHYSICALLY UNABLE TO CORRECT THE ADDRESS DUE TO AN ERROR IN YOUR SYSTEM.

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