NatWest Outage Map
The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NatWest users affected:

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
City of Leicester, England | 1 |
Headless Cross, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mad about books (@Madaboutbooks1) reported
@HalifaxBank Are the hours being revised? NatWest are 4:30 and Lloyds are 5pm. It's getting that we'll need to switch banks. 3pm mon-fri just isn't realistic. I'll just have to try and get someone to take her into branch while I'm working. Could you pass it along to look at opening hours tia
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Matt Rogowski (@mattrogowski) reported
@uxcharlielouise @NatWest_Help I had to phone up in the end, the person I spoke to said I could do it on the app and I had to correct her and tell her I couldn't because there was a "known issue" with it, but doesn't seem like anyone at NatWest wants to fix it!
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@D23Rohit (@D23Rohit1) reported
@NatWest block business accounts and return all credits & debits because they want business profiles that has already been submitted. Very #haveyhanded #bank #compensation anyone else with similar experience?
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Sers Ako (@sers_ako) reported
@NatWest_Help He was calling NatWest Platinum line on 0345 6090453. He needs help getting a refund from a deposit paid to P&O Cruises which was originally cancelled due to Covid and now unable to travel due to cancer. Any help would be appreciated
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Per Ragnar (@PerRagnar4) reported
@JocularJu @arch_crimes This was the Ormskirk Street Congregational Church. It was replaced by the NatWest Bank building, which still stands on the site. APEC are actually a pretty high functioning historic preservationists. What did the congregation think of the church? What do they think of it now?
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Dan Grech (@dangrech) reported
Challenger bank alternatives to @NatWestBusiness please as they persistently block my cards, payments and mobile banking access because of international payments to a Portuguese account. If you are thinking of opening your business bank with NatWest, I urge you reconsider.
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Nilesh Gadani (@NileshGadani1) reported
@NatWestGroup @MarcusRashford @MarcusRashford don’t be linked with this bank check out the Facebook page NatWest closed my account … thousands of working class folk have had their accounts frozen with no explanation or warning and have no access to their own money for months
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Dee Sha (@DiptiSh95223972) reported
@Barclays @BarclaysUKHelp he then has to beg down the phone for them to transfer some of his money to his NatWest debit card so he can get his basics, he can use this debit card without any issues over the internet to spend his money on what he chooses for however long he may
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Peter Szucs (@PeterSzucs9) reported
@NatWest_Help @decappeal Hello. I can't log in to my natwest online banking nore via App not even on the Web. Why is that ?
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Ryan Phillips (@RyanPhi73096468) reported
@NatWest_Help hello, I’m trying to transfer money from my NatWest account to my Santander and it’s leaving my account and not arriving in the other? Is there an issue?
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MrJamesKehoe (@MrJamesKehoe) reported
So, thanks to @NatWest_Help and their archaic banking processes, we have no money for the Easter weekend. #Natwest reverted back to no credits at weekends so with 4 non banking days I can’t access my due in funds until Tuesday. Does your bank do this? Time to change?
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helena (@iamhelenaxo) reported
@NatWest_Help Help! I’ve recently changed phones and having a nightmare trying to log into everything again. I’ve forgotten my pin and password for my natwest account. How do i reset these ?
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Simon Edwards (@Turak64) reported
@NatWest_Help I e accidently made a @PayPalUK withdrawal to a Natwest account that has been closed. I've tried calling PayPal but they weren't able to help, can you advise what will happen in this instance?
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My Grey Studio (@MyGreyStudio) reported
@Se_Railway are you having issues with Amex payments on your website? Won’t go through. My NatWest payment went through fine. Spoke to Amex and they can’t see a problem
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Sarah L - Platz (@SarahLiversedge) reported
I have had the worst experience trying to sort out my mum & dad’s bank affairs @natwest_help NatWest bereavement helpline is terrible - so unhelpful - I am now nearly 4 months into this negative experience. It’s all just automated portals - no chance of speaking to anyone!