NatWest

NatWest Outage Map

The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NatWest users affected:

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Leicester, England 2
Birmingham, England 2
Deal, England 1
Preston, England 1
Solihull, England 1
Croydon, England 1
Hexham, England 1
Epping, England 1
Poole, England 1
Gloucester, England 1
Nottingham, England 1
Islington, England 1
Farnborough, England 1
Stoke-on-Trent, England 1
Southwark, England 1
Bath, England 1
Droxford, England 1
Bournemouth, England 1
Bracknell, England 1
Bangor, Wales 1
Gainsborough, England 1
Poplar, England 1
Ealing, England 1
Derby, England 1
Inverness, Scotland 1
Enfield Town, England 1
Eastbourne, England 1
Crowborough, England 1
Coventry, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CD_TDM c (@CD_TDM) reported

    Dont you just love it when tui refuse to give your money back! I.changed banks from natwest to barclays and they can only send my.refund to natwest which is closed lol!! The refund even bounced back to them but they dont give a ****

  • AlexGEGarner Alex Garner (@AlexGEGarner) reported

    So after speaking to 6 different @NatWest_Help staff and being transferred 4 times the issue is with incorrect information held by a 3rd party provider @TransUnion. NatWest can’t help me because it’s a 3rd party. Transunion can’t help me because according to them I don’t exist.

  • NeedsBalance The world needs balance (@NeedsBalance) reported

    @louisebenson69 @NatWest_Help Cancel the direct debit. NatWest has problems telling what the left and right hand are going

  • HVF1964 Helen Fox (@HVF1964) reported

    To @natwest, I'm not a customer of yours and never will be, your treatment towards those that are is appalling!! I'm absolutely disgusted!!! #natwest #zerocustomerservice #bankofwedontcare

  • DanielJ92838248 Daniel James (@DanielJ92838248) reported

    @NatWest_Help Shut up natwest you should be ashamed of your selfs closing accounts down for no reason and telling kids to go to food banks if they are hungry as people arent allowed there own money

  • saint_ant Ant Longville (@saint_ant) reported

    My 92 year old mum was in the bank recently and the assistant said she would get someone more senior to help her. Who knew they had 94 year old bank managers in NatWest?! Name of bank changed for GDPR reasons of course!

  • BikepackingBike BikepackingAdventure (@BikepackingBike) reported

    @NatWest_Help So, you say above texts are a scam? I contacted NatWest via 0345 788 8444 this is your number from your official website. Fraud team have confirmed above Bingo transactions are correct and have been attempted?

  • IsItAnyWonder1 IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @NatWest_Help Been Natwest customer for 20 yrs, account always in good order. Lately, been lied to by many staff on phone, had trouble accessing my own money, been going on for months now. No justification other than trying to cover their own errors. Genuinely considering legal action now.

  • ballpointdesign Ballpoint Designs (@ballpointdesign) reported

    @SarahCorkerNews re:mortgages -I was denied by @NatWest_Help.Told 'credit check failed'.15%+ dpst, 17yrs NatWest excellent mrtge customer, secure job/salary & excellent @Equifax rating.The only factor-3mnth mortgage break as I couldn't move house due to lockdown 1 restrictions.

  • CricCrazyAbhi Abhishek Swain🇮🇳😷(Cricket Enthusiast) (@CricCrazyAbhi) reported

    Highest total chased down by India in ODIs outside home : 331 : vs Aus in 2016 330 : vs Pak in 2012 326 : vs Eng in 2002* #OnThisDay in 2002, Ind won NatWest series Finals with the help of Yuvi & Kaif's 6th wicket partnership

  • HVF1964 Helen Fox (@HVF1964) reported

    @NatWest_Help @NatWestGroup I'm not a customer of yours and never will be, your treatment towards those that are is appalling!! I'm absolutely disgusted!!! #natwest #zerocustomerservice #bankofwedontcare

  • barrylftitknapp Barry Knapp (@barrylftitknapp) reported

    NatWest mortgages please can you give me contact details as step daughter still waiting for somebody to do valuation as apparently the only person on your company has covid? But only know this as estate agent told us not you as we can’t get hold of you on 0800 number? Help please

  • sofesjournal 𝐬𝐨𝐩𝐡 🌻 (@sofesjournal) reported

    I’ve been sent a new NatWest bank card, will my online banking NatWest app still work the same? With the same account number and sort code? So confused someone help x

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • alisondcarr Alison Carr (@alisondcarr) reported

    @NatWest_Help 18 year old son bought a car & paid seller via bacs. The seller hasn’t received his money that has gone from sons account & now contacted the police! You have now frozen sons account. What the hell is going on NatWest!?!? How does he manage with no access acc?

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