NatWest Outage Map
The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NatWest users affected:

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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David Farmer (@davesavedlatin) reported
@NatWest_Help It shouldn’t our jobs to tell you that your app isn’t working guys. It isn’t yours either but are your IT team asleep most days? Seriously not a good look for NatWest
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Carol McBurnie (@cagsmacca) reported
@NatWest_Help I am not a NatWest customer but need help with fraudulent activity. I have tried the web chat and read the help pages without luck. How can I speak to an agent without having to input account details?
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Willis Sweeney (@willissweeney97) reported
I’ve absolutely had enough of NatWest and their bullshit app being down when you need to make a payment, @NatWest_Help can you please hire proper app developers/ software engineers. This is the 2nd time in a week now
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sher (@_lifeofsher) reported
NatWest online banking app is down AGAIN ? Ridiculous
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sher (@_lifeofsher) reported
NatWest bank is down AGAIN ? Ridiculous
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Bukayo’s auntie (@VickyVicksVicko) reported
@NatWest_Help Nationwide giving out money all NatWest do is have app issues 😒
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Antoni Petrides (@AntonisPetrides) reported
Is this really happening again? @NatWest_Help Your APP is down. #natwest
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Dharmist (@dharmeshmistry_) reported
I think the natwest app is down or not working, @NatWest_Help #natwest
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James Bonk @ Fella 🇺🇦 🇬🇧 (@Melling1979) reported
@ChorleyUkraine You can make a financial donation in support of the hard work, including their MedEvac vehicle appeal by Bank transfer >>>> NatWest "Chorley Support for Ukraine" Acc: 29841186 Sort: 01-01-94
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melkay🖤🖤🖤 (@lemanie33) reported
@BBCWatchdog can you investigate @NatWest_Help customer service?. Twice in 2 months I've been incorrectly advised on their webchat . I have proof in black and white 0% interest and they're saying it's chargeable interest . ##badcustomerservice #natwest
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Sean (@SeanFuery) reported
@ricardomoorinho So is Shirley.... Natwest Made 6.2 billion last year and has been propped up by government, but seemingly don't even need to offer a convenient service anymore
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Lou to my friends.🏴🐶🐴 (@LouiseScot51918) reported
@LondonLadAnt I just had a text from Natwest saying the switch is complete. Checked the cashpoint and it's all sorted. Got to say but fantastic service from both RBS and Natwest (same banking group). Took 4 days and everything was done within a hiccup.
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Lou to my friends.🏴🐶🐴 (@LouiseScot51918) reported
@willllyeah Switched from RBS to Natwest for the offer. RBS will be closed today but the payment out to my new account is pending. I will call in the branch because they can't leave me with no access to funds
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FStech (@FStechnology) reported
"The blunt truth is that business banking is years behind retail in the way the industry digitises for customers," says Chris Waring, Head of Digital Customer Journeys at @NatWest at #FutureOfFinTech
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lex (@lex_161s) reported
@NWJK @ClaireforTAY I’ve just had the letter to tell me about the closure in Yate. Thankfully the last app outage of NatWest prompted me to open a Nationwide account. Natwest have lost me as a customer of 38 years.