NatWest

NatWest Outage Map

The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NatWest users affected:

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 10
Bristol, England 4
Birmingham, England 4
Cambridge, England 3
Bradford, England 2
Preston, England 2
Cheltenham, England 2
Bury St Edmunds, England 2
Littlehampton, England 2
Croydon, England 2
Gloucester, England 2
Newbury, England 2
Southampton, England 2
Chester, England 2
Doncaster, England 2
Halifax, England 2
Stoke-on-Trent, England 2
Sutton Coldfield, England 2
Swansea, Wales 2
Hastings, England 2
Cardiff, Wales 2
Stockport, England 2
Blackpool, England 1
Pershore, England 1
Wembley, England 1
Redhill, England 1
Hove, England 1
Barnet, England 1
Whitehaven, England 1
Maidstone, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • huntersubash Master Subash (@huntersubash) reported

    @Ajaychairman Cb series and natwest used to be 👌🔥. Sharjah tournaments were always great to watch until the ground itself ran into problems

  • LisaAWilliamsx Lisa A Williams (@LisaAWilliamsx) reported

    @NatWestBusiness @NatWestGroup Unfortunately having just called to say thank you,I have been informed things have not been put right with a very serious issue regarding my account,NatWest don’t intend on putting it right,so a very confusing msg with flowers/apology, I am very concerned-Could you help at all?

  • morag_mcewan M McEwan (@morag_mcewan) reported

    On Friday 14/05 I received a call from a NatWest community banker (KP). She told me she had contacted me as she had been given a complaint stating that my mother’s online banking access needs reinstated but she hadn’t managed to get hold of my mother on the numbers NatWest had.

  • MrFieldPE Adam Field (@MrFieldPE) reported

    @itvMLshow advise on a loan that was taken out with natwest without me knowing, only just realised as initially thought it was debt interest due to defaulting, natwest doesnt have the original loan document and cant help me but are pushing me to continue paying the debt, help!!!

  • RideoutTim Tim Rideout (@RideoutTim) reported

    @RaffKarva @ScotNational RBS Plc is a £92 billion bank that does essentially zero business outside Scotland. It is 11% of Natwest Group. It can't go anywhere as that would be to close down.

  • RicardoJLasso1 Ricardo J Lasso (@RicardoJLasso1) reported

    @NatWest_Help Hi Mark, what can I do?? To get my money back and why you’re NatWest has misappropriated my money is this normal when a new customer arrives at your bank??????

  • morag_mcewan M McEwan (@morag_mcewan) reported

    RM stated he would “appreciate my continued patience” and I was patient; I just hoped that at last, someone was going to deal with my complaint. However, last Thursday (13/05), I received an email from NatWest customer relations informing me of the following:

  • mamanfromage Jackie Clarke (@mamanfromage) reported

    @FergalBowers @rtenews The problem with the statement is that it is not delivered by anybody who has technical expertise i. e. Head of it. No description of how the security was breached or the approach to fixing it. There are many it ppl in Ireland who fixed up the NatWest fup. Ask for help

  • vickyisbond1981 Vishwajeet Singh (@vickyisbond1981) reported

    @souravjain540 India winning Natwest Trophy in England after Sachin was down.. Nothing could be better than that in cricket. @YUVSTRONG12 and @MohammadKaif playing innings of an era.. What a match..

  • CraigA3 Craig Aldridge (@CraigA3) reported

    @NatWest_Help Don't worry fixed it. My account is now less secure as your dumb app wouldn't let me use the passcode to access it I used before so now it is a much easier to guess one. Thanks Natwest for the security downgrade and wasting my evening

  • morag_mcewan M McEwan (@morag_mcewan) reported

    I emailed Alison Rose (24/04) & tweeted Jen Tippin (27/04) about my first NatWest complaint & the subsequent FO complaint because it appeared that NatWest wasn’t interested in resolving the issues I have had with them. I received an email response from NatWest on 27/04 (from RM)

  • parentsnewsuk Penny McCarthy (@parentsnewsuk) reported

    @natwest well done for making a problem into a disaster

  • NatfordP MissBeyoncePhadThai🇬🇧🇲🇾 (@NatfordP) reported

    Natwest are an absolute joke. 2 weeks without access to my money, what is thisss.

  • SJP00441287 SP Surviving Financial Abuse (@SJP00441287) reported

    Response from Natwest who promised to write off my debt commitment for my support "a view was taken in support of Ms P's comments. Please note, this would not have dissolved her liability for repayment of the facility" how does this support the DA Act. @CEOAlisonRose @safelives_

  • carolinediehl Caroline Diehl (@carolinediehl) reported

    @NorthPowerWomen My biggest frustration is with NatWest, where I bank - their customer care is terrible. Not for much longer though as I am changing banks.

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