NatWest Outage Map
The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NatWest users affected:
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Transactions
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Aman
(@aman0981) reported
@NatWest_Help Worst bank in the world, their customer service levels are ****, they have closed 1000’s of accounts with no reason given, absolute scum bags. The British public bailed out RBS Natwest because their bosses are scum bag leeches #fucknatwest #SundayThoughts
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Jean Robinson
(@jeanrobinson946) reported
@NatWest_Help My local choir has received 2 lots of compensation from NatWest because of appalling service. Our new treasurer has endured a total of around 24hrs on the phone to them, inc one stint of 4hrs, just trying to change signatories etc.
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Dr Claire Robinson - #GirlySwot #RejoinEU
(@McrClaire) reported
@lucymitv @GranadaReports NatWest closed all our local branches which prevented us from going there. I sometimes travel to the inconveniently located bank. If it was a service they would make both available. They do not put customer service first whatever the marketing department says. 👎
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Phil Williams
(@montaillacman) reported
@RobinaWills Barclays seem to be the only ones doing it, NatWest, HSBC, Lloyds, RBS, et al, don’t seem to have a problem. We even have a UK government backed NS&I account with a French address on it. The Barclays things sounds fishy to me.
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Richard John Holden RA (Lord Birkenhead)
(@trafalgarartuk) reported
@newlands_chris Hi Chris, my account in natwest was closed 3 weeks ago, I was with them for 29 years. I'm a disabled soldier and my War pension was paid into my natwest for 29 years without any problem. I have £16 left Broke with 3 kids stuck in the Philippines
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Simon B 🇺🇦
(@SimonCBondar) reported
from
Wallasey, England
@pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better
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ADEGBEYE KAYODE & CO ADEGBEYE
(@co_kayode) reported
@ManUtd @adidasfootball Calling y'all! Sir Howard Davies, sir! Barclays Bank Tottenham London N17! NatWest Stamford Hill London N16! Thomas Cook! NatWest Victoria Station London! FBN UK Ltd! Mighty Jets of Jos! Federal Inland Revenue Service! Union Bank of Nigeria!
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Keystone_Rachael
(@Discordia_19_) reported
@NatWest_Help @financialombuds Finding it impossible to raise a complaint about NatWest's mortgage service. Online complaint form is broken. Apologised to by a phone agent as no one in complaints is picking up. Almost as if they're trying to make it impossible to complain...
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david lennox
(@bluemooner1969) reported
@NatWest_Help really unhappy with the service from natwest at the moment. Three attempts over the past three weeks to amend my loan and each time told someone will ring and never does. Now told I cannot amend my payment and if I want to make overpayments I will get charged
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Vikas Keer
(@mrkeer) reported
@NatWest_Help @NatWest Please stop harassing me and return my money. You've kept it for 10years now, your reclaims department is the worst ever in the world. As a last resort taking on social media, hoping someone in @NatWestGroup will help. Case Reference - PHO-XXXXXX3722
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linda sarah
(@iamlindasarah) reported
@NatWest_Help Mr NatWest, Another thing, 'never stop starting' ?! The problems in using meaningless, but profound-sound slogans, are myriad. You're a bank. You profit from people with the least. In light of this, what ******** does: 'never stop starting' mean?! Is it to do with Groundhog Day?
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John 🇬🇧
(@seasalt117) reported
@NatWest_Help Complete rubbish what's the point of having this option if it doesn't work. I Contacted NatWest and they said pay it in at local branch. WTF is the point of this app then.
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john cooper
(@suggest_name) reported
@InCockKneeToe Does NatWest offer that service now?
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yvonne💙 🤎#P&J
(@geordysocialist) reported
Wow, I'm lucky that I don't have debt on my credit card, because NatWest have just written that their interest rate will rise by almost 50% on existing and new credit card balances in September. How is this legal? Kicking people when they're down.
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Carrie Lowry
(@C_a_r_r_i_e_X) reported
@NatWest_Help Hi I am trying to set up an online account but keep getting a code to contact NatWest with ENRL0001 . Tried talking to Cora but it doesn’t recognise the code. Please help
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