NatWest Outage Map
The map below depicts the most recent cities in the United Kingdom where NatWest users have reported problems and outages. If you are experiencing problems with NatWest, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NatWest users affected:

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Mezzala (@Mezzala08) reported
@ft_content Good luck with that. Natwest can't even give me access to my online banking.
-
Nay (@NayomieJade) reported
Initial call was masked as NatWest’s number, then disconnected and picked back up but it became VERY obvious. Anyway @NatWest_Help have prevented any money leaving account and the debit card had been cancelled before I even knew what was going on. Great customer service
-
dj aary🤍 (@aaryannax) reported
i just wanna book my nail appointment but no the natwest app wants to be down 💔
-
Kiss me I'm Irish (@klumzyy) reported
@NatWest_Help hi I have a saving account with Natwest. My card expired in June. I'm trying to login to my account to order a new card. But it won't let me due to the card being expired.
-
Ike Anya #EndSARS (@ikeanya) reported
But I recognise it’s 1am & had a stressful few days. So no hasty decisions. But still have the problem of reimbursing my friend. Then I remember my little used @StarlingBank account. I transfer the money from my Natwest account to my @StarlingBank one. Within 10 minutes I’m done
-
James Blake (@JamesBlake346) reported
@thetrapstarman1 @monzo In the UK? Have you tried it? Starling or NatWest isn't working for me rn..
-
Danielle Chaters (@daniellechaters) reported
Really sick of businesses still using covid as an excuse to provide a terrible service! Natwest are either no longer open Saturdays or those open aren’t allowing withdrawals or transfers as there aren’t counter staff ‘for their safety’. Does covid only come out on weekends?! 🤬
-
Nichola & Karl Dean (@minnieshwinny) reported
@NatWest_Help need help with the CTF. Can’t find daughters paperwork, she’s now 18. It was with ulster bank then transferred to NatWest. Since then, I’ve got married so name changed, my daughters surname has changed via deed-poll and we’ve moved address. Tried 2ring no answer
-
Laura Claxton (@fairycakes) reported
Bank holidays are ****. My local NatWest doesn’t even have a pool
-
Cllr Kiran Khan (@kiran205) reported
Loyal Samsung fan here: I have your phone I have your tablet I have your earbuds I have your watch I just have one question, when will Samsung Pay finally support NatWest. I am willing to initiate talks to make this happen. 🙏
-
Walter Kong (@walterkong) reported
@MoneySavingExp my current H2B ISA with HSBC reducing interest rate 1.75 to 0.75% Barclays offer 1.25 %, Natwest 1% but non of them in branch knew how to transfer in. All they know is the product been no longer available. Nor both bank website is any good giving further info.
-
Andrew Bucknall (@AnWiBu) reported
@gofundme @NatWest_Help Hi guys! I have (at least) two people trying to donate to my fund but not been able to. It appears to go through, then doesn't. They both bank with NatWest. What's the issue guys? Please sort so they can support my chosen charity @sustrans Thanks!
-
Ruth Thompson (@Ruth_Thompson91) reported
@santanderukhelp I need to pay my credit card and can see the account details, sort code and instructions about using my cc number as the reference. But Natwest is not accepting my name as the payee and this must be exact for it to set up a payment. Please help
-
dan (@danieIwright) reported
natwest blocked my halsey vinyl payment and now my orders been cancelled and it said to reorder but its sold out on the site . can this day get any worse
-
Upamanyu Bhattacharya (@upamanyu70) reported
@MatKashbakihai Didn’t understand **** back then though. Started understanding the game from the Natwest series the next year.