NatWest

Is NatWest down in Birmingham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Birmingham, England 02/08/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • klj321 Karen Langridge (@klj321) reported

    @peacockbird @BBCWatchdog @santanderukhelp Same, my offer is with NatWest and agree they are not fit to do business. So slow…..

  • GrahamCAdams Graham Adams (@GrahamCAdams) reported

    Got more response from NatWest via Twitter DMs but still not really understanding or able to help. It appears they cannot see videos on the platform they use to interact with Twitter (I sent them a video of a failing transaction). Ocado or Natwest? Will ditch NatWest.

  • MarkHallesq Mark Hall (@MarkHallesq) reported

    @NatWest_Help Why am I seeing this? I'm not a Natwest customer.

  • xRaraJBx Sarah B (@xRaraJBx) reported

    @NatWest_Help Hi, can someone please advise me why NatWest online chat are telling me that my mortgage advisor hasn’t uploaded documents when she has sent me proof that she has. I’d also like to know if we will get the interest rate that we applied at? Poor service so far.

  • jcgouldy James Gould (@jcgouldy) reported

    @MetroBank_Help @NatWest_Help can you please advise the correct contact number for me to speak to someone about my NatWest mortgage which I can’t access online as it was a metro bank transfer?

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported

    Is NatWest doing this so it looks like on stats they answer the phone. Dreadful service. No wonder natwest is down the bottom of customer satisfaction.

  • doodlemoodle 🐿🐿. Kate 🐿🐿 (@doodlemoodle) reported

    @colinwiseman3 @lovewineJE No. Not NatWest, I suspect all of them have issues with the algorithm that spit fraud.

  • HolyMole Apocalypse Mole (@HolyMole) reported

    Got notified I had some shares in natwest via the staff scheme from when I worked for them in 2005 but that I must sell them immediately as I'm no longer an employee. Odd they chose the time when the shares are at a low and the pound is worth **** all to sort this out... 🤔

  • jonbrowsing Jon B (@jonbrowsing) reported

    Reversed my decision to move over to @Chase_UK as my primary account and heading back to Natwest. The past couple of days have proved that @Chase just aren’t ready to have launched an online-only product in the UK. Customers are facing an awful experience.

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    **** Eileen at Natwest specifically and personally - I wish nothing but curses in her until she is permanently disabled and orphaned and gets erased and dismissed and told to simply stop being disabled and have a family when her access to basic necessities are cut off.