NatWest

Is NatWest down in Birmingham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Birmingham, England 11/08/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Website (17%)

    Website (17%)

  5. Withdrawals (8%)

    Withdrawals (8%)

Community Discussion

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NatWest Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @NatWest_Help My son has still not received his money from his child trust fund back in January. No one answers the phone been holding again for 45 mins this is like the 10th time, no one replies on the portal no one can help on the NatWest help. So what now???

  • dave_stirling David Stirling (@dave_stirling) reported

    @NatWest_Help good morning, I’m trying to report that my credit card account details seem to have disappeared from my NatWest banking app. Having been on hold now for half an hour, can you tell me if you’re having a problem or do I wait for the call to be picked up?

  • Miketheoldgit Mike H From Surrey British none European (@Miketheoldgit) reported

    Do you try to pay cheques into NatWest. They give you a app on your phone to take a picture of the cheque but the app times out before the stupid thing takes a picture.Half the time their bank cheque machines dont work and no counter service?

  • Colin_H1972 Colin H (@Colin_H1972) reported

    @NatWest_Help Initially was a comment that I couldn’t register because your “feature” thinks my face isn’t good enough quality. FaceID that I use daily to unlock device and works to login to apps including the Natwest mobile banking app. Your biometric feature is unable to do its primary job

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @MartinSLewis please can you help my son get his child trust fund money off NatWest no one answers the phone or answers the online portal 10 hours of holding on the phone only to be cut off. How can this be right it’s his money. @NatWest_Help can’t help us either???? TIA

  • KUkcirtaP Patrick (@KUkcirtaP) reported

    I used to think people saying not to trust banks were tin foil hat, conspiracy believing nuts. Turns out they were right. At any point your bank can block your access & not explain your rights to appeal, duration or who you can complain to. Natwest are disgusting.

  • JamieDhu Jamie Dhu Fraser (@JamieDhu) reported

    @BBCLauraKT Obscene. They fix the tax rules so they don't pay tax. And NatWest's Alison Rose getting £5m+ for her package is obscene too, for a near zero risk role working shorter hours than most junior lawyers who are on £50-70k. All now rigged towards the rich getting richer more than ever

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @MsWalke63125014 @NatWest_Help @MartinSLewis Omg that’s terrible over a year!! This makes me worried for my son to get his. No one answers the phone and NatWest can’t help with CTF. So bad. We need to escalate this to the Ombudsman this isn’t good enough.

  • leannesturrock Leanne (shop small! thenewaesthetic.co.uk) (@leannesturrock) reported

    Both businesses are trying to push us back in the direction of the other - @AskPayPal say it's up to @NatWest_Help to fix & vice versa. Klook are clearly in the wrong, acting unethically; why are PayPal/NatWest allowing them to get away with it?! Case reported to @CMAgovUK

  • 3smya_ mya (@3smya_) reported

    big 2022 and natwest still can’t have a functioning website