NatWest

Is NatWest down in Birmingham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Birmingham, England 03/20/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • rachel_meakins Rachel Meakins (@rachel_meakins) reported

    @NatWestBusiness Absolutely terrible service! Family friend has tried for 3 months to change their joint to a single business account following the passing of her husband. Still not done. Please help her. #terribleservice #bankingnightmare #natwest

  • rachel_meakins Rachel Meakins (@rachel_meakins) reported

    @NatWestBusiness Oh and just to add, she has called many, many times and has to wait and wait, takes such a long time and still issue is not resolved. #natwest #terribleservice #banknightmare

  • nf3xn 🌗 プラネットマジック 🎶 (@nf3xn) reported

    You're doing a terrible job. All of you. Go home hang your heads in shame but especially natwest security absolute garbage anti-patterns. Site is unusable and it's not even down.

  • kittozettai 🐉⚡🐉🔥🐉 (@kittozettai) reported

    @NatWest_Help Hi, i'm with RBS but when our local rbs branch closed, we have had to use the next door NatWest, is it possible for me to exchange some japanese yen back to gbp in branch as an rbs customer? If yes, can I know the buy back rate for yen as the website doesn't say.

  • garyhodgkiss Gary Hodgkiss (@garyhodgkiss) reported

    Paid my NatWest credit card via my NatWest app and the payment has been taken twice. They cannot refund as the payment is pending. 40 minutes on the phone and still not able to refund. This is supposed to be the bank who aim to be ‘the number one bank for customer service’

  • unamccormack Dr Una McCormack (@unamccormack) reported

    Wandered round town like a headless chicken yesterday trying to find where the two closed NatWest banks had relocated to, and walked down every street except the right one, dammit.

  • whitley_susan HEALING GEMS (@whitley_susan) reported

    @AskNationwide Good Afternoon Team Nationwide. Please could you help. I cannot login to my account. My Nationwide Card was retained by a NatWest ATM. Please can you tell me how to get it returned. Natwest advised I contact you directly. Thank you.

  • gem3105 Gemma Lowry (@gem3105) reported

    @itvMLshow I had a paid account with NatWest. I didn’t request it. I started getting charged in 2005 & only realised in about 2015! Problem was I didn’t check my account back then. I know - I’m a fool! Made a claim in 2015 and they said they would only refund payments for 1 year

  • NatWest_Help NatWest (@NatWest_Help) reported

    @res_crypto Hi there! I can confirm that you shouldn't have an issue withdrawing funds into your Natwest account. If you have any issues withdrawing please contact Binance and they should be able to have a look into this for you and get it resolved. - Tomás

  • KitsonsPharmacy Kitsons Pharmacy (@KitsonsPharmacy) reported

    Our Flu Jab service is still running! We have had many enquiries - we are still here and can be accessed via the main route down from The Cross/High Street (opposite Natwest). For any queries on reaching us, please contact us on 01905 22861. (2/2)