NatWest status: access issues and outage reports

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

• 
  JesusJM (@hardhouse6) reported 13 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

• 
  Martyn2😀 (@Martyn210) reported 38 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

• 
  AJKearney (@aquaticsmum64) reported 47 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Elliott Brown (@ellrbrown) reported 50 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Judith Cossins (@CossinsJudith) reported 2 minutes ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  mollieandarchie (@mollieandarchie) reported 6 minutes ago

  @JonBergdahl @alicemodigliani Not surprised after looking around my local NatWest this morning. Staff wearing football shirts! WTF. I let person behind me go first so I at least got the Tottenham shirt cashier. Then I was interrogated why I was withdrawing a few grand in cash.

• 
  Car Autotrader (@autotrader80497) reported 6 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 8 minutes ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell

• 
  Lyn Hamilton (@LynHami27606202) reported 8 minutes ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

• 
  ~ w (@waqvar) reported 9 minutes ago

  Marsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore

• 
  Proper Memes 〓〓 (@Proper_Memes) reported 12 minutes ago

  @Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.

• 
  JDBell (@bell_jd) reported 13 minutes ago

  My NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help

• 
  Pizza factory (@Pizzafacto90385) reported 14 minutes ago

  Hi NatWest,@NatWest_Help My Ebix Cash Forex Card has been retained by an ATM at Tesco, 825 High Road, Leyton, London, E10 7AA. The card got stuck during a transaction and I was unable to retrieve it. Could you please advise me on the next steps and help me recover the card as soon as possible? Please let me know if you need any additional details from me. Thank you for your assistance. Kind regards,
Ankith Kumar +44 7552909851

• 
  Surinder (@SurinderRehal) reported 16 minutes ago

  @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts