NatWest status: access issues and outage reports

Problems in the last 24 hours in Dudley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent NatWest outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Website	2 months ago
Birmingham	Transactions	6 months ago
Oldbury	Website	7 months ago
Birmingham	Mobile App	1 year ago
Brierley Hill	Website	1 year ago
Birmingham	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Mrs Spoon (@ChadwickCheri) reported 9 minutes ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

• 
  AJKearney (@aquaticsmum64) reported 21 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Elliott Brown (@ellrbrown) reported 22 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

• 
  Martyn2😀 (@Martyn210) reported 31 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

• 
  JesusJM (@hardhouse6) reported 57 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Crispman (@cheeseandbunion) reported 2 minutes ago

  @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed

• 
  Ali@Makely (@MakelyStudio) reported 2 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  UniteinNatWest (@UniteNatwest) reported 2 minutes ago

  @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

• 
  VirtualAstro (@VirtualAstro) reported 3 minutes ago

  I used to recommend NatWest but unfortunately, they have provided a really really poor service recently I used to recommend them a lot, after beying a loyal customer. Maybe not so much now. Time to join another bank possibly... @NatWestBusiness @NatWestGroup @NatWest_Help

• 
  Paul Lonergan (@miesque1) reported 3 minutes ago

  @NatWest_Help Hi. I recently had a change of NatWest credit card but BT are still asking for monthly payment via the old card and this request is getting refused. Can you help, pls. Regards, Paul L.

• 
  AUDS 🇨🇩 (@stackscobain) reported 5 minutes ago

  NatWest done bits with this new pots feature in this recent app upgrade 🥲👏🏾. They still have a few tweaks they gotta make (setting up standing orders and renaming pots without having to close them) but they have a customer for life in me I fear 🥲🥲🥲.

• 
  Don Carlo (@ddavek007) reported 5 minutes ago

  @greyfinance How do you explain the sudden message from your customer care that you do not receive funds from NatWest thereby seizing fund's for almost 5 days

• 
  Ali@Makely (@MakelyStudio) reported 6 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

• 
  P Crizzle (@p_crizzle) reported 6 minutes ago

  @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.

• 
  Pizza factory (@Pizzafacto90385) reported 13 minutes ago

  Hi NatWest,@NatWest_Help My Ebix Cash Forex Card has been retained by an ATM at Tesco, 825 High Road, Leyton, London, E10 7AA. The card got stuck during a transaction and I was unable to retrieve it. Could you please advise me on the next steps and help me recover the card as soon as possible? Please let me know if you need any additional details from me. Thank you for your assistance. Kind regards,
Ankith Kumar +44 7552909851