NatWest status: access issues and outage reports

Problems in the last 24 hours in Dudley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Martyn2😀 (@Martyn210) reported 2 minutes ago from Dudley, England

  @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

• 
  Elliott Brown (@ellrbrown) reported 29 minutes ago from Birmingham, England

  Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

• 
  JesusJM (@hardhouse6) reported 31 minutes ago from Birmingham, England

  I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

• 
  AJKearney (@aquaticsmum64) reported 38 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Mrs Spoon (@ChadwickCheri) reported 52 minutes ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisetta17 (@Surfchica17) reported 3 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  Chris (@Sparky2504) reported 4 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Mohammed Azhar (@mdazhar1989) reported 5 minutes ago

  @suzuki2wheelers Hi, Our Access 125 had been given for service to Natwest Suzuki on Jun 4, and vehicle hasn't been returned back yet. The head of service is giving invalid reasons and keeps on delaying. Request to take immediate steps

• 
  Mick Holds the Line (@Mickandhismusic) reported 9 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS

• 
  Stephen Mills (@Stephen_Mills85) reported 10 minutes ago

  @afneil And also, she said “people working in a bank.” Not “bankers.” Somebody working at Natwest, opening accounts and helping pensioners with their PIN number enquiries should not be necking a couple of wines on their lunch break.

• 
  Stacey lee (@Staceylee56) reported 10 minutes ago

  Is the NatWest online banking app down? @NatWest_Help

• 
  Steph Niciu (@StephNiciu) reported 11 minutes ago

  @NatWest_Help When I click on DM shows the screen for a second and then not. Yes, I do have access to the Natwest app.

• 
  ❤️citizen Macca (@P15pm) reported 13 minutes ago

  @thetimepls @deirdrecostigan It’s a shame the conversation turns toward blaming communities, rather than focusing on how service reductions by NatWest impact places like Southall.

• 
  TJ (@FreeSpiritTJ) reported 13 minutes ago

  @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

• 
  Alex ******* (@socialPolly) reported 15 minutes ago

  @NatWest_Help I did that, and they said I needed to speak to NatWest bank not the investment line. They transferred me through to an automated service that didnt understand what it was I was trying to get through to. So I gave up.