NatWest

Is NatWest down in Dudley, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Dudley, England 11/22/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Live Outage Map Near Dudley, England

The most recent NatWest outage reports came from the following cities: Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Website
United KingdomBirmingham Mobile App
United KingdomBrierley Hill Website
United KingdomBirmingham Mobile App
United KingdomWolverhampton Website
United KingdomRedditch Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • Martyn210 Martyn2😀 (@Martyn210) reported from Dudley, England

    @grantfeller Yet a customer in natwest locally in 2019 was asked what she wanted £5000 for she had to fill in a form, it was for a new kitchen, I was in the queue waiting to be served, it was her money .

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Fellsgalaxen Cassie 🏳️‍⚧️ (@Fellsgalaxen) reported

    Natwest can go **** themselves dogshit *** bank My card just does not work in stores at all and I can't go into the bank and sort it out because I LITERALLY cannot speak after being at the dentists

  • Rosiefrompluto Rosie from Pluto (@Rosiefrompluto) reported

    @NatWest_Help I've been on hold with the natwest fraud team for 1:49:00, and the line went silent at 1:44:00 though the call is still active. Why is it taking so long to speak to someone about an urgent fraud issue? :(

  • gibaslam Gib Aslam (@gibaslam) reported

    @Manjitskitchen @NatWestBusiness Have you tried contacting your relationship manager at Natwest? Had a similar issue at work where they kept wanting a load of info to approve our business profile during the review

  • jana_bacevic Jana Bacevic (@jana_bacevic@fediphilosophy.org) (@jana_bacevic) reported

    Delighted that the first 20 minutes of my working day were spent of the phone with Natwest trying to figure out why my current account had gone missing (not showing up in online banking+blocked), which turns out they do whenever you have a 'suspicious' transaction 1/2...

  • MattStreet5 Matt Street (@MattStreet5) reported

    @Manjitskitchen @NatWestBusiness Hopefully you get some sort of compensation for it, I’d raise a complaint. The last time something happened with NatWest I went into the Leeds branch to support it and the chap in there raised a complaint for me. Ended up getting £80 in compensation

  • BillPoo15692213 Bill Poole (@BillPoo15692213) reported

    I’ve just had to call the @TheAA_UK via my NatWest account using the AA app . I have to say the service was brilliant, the chap who attended exceeded my expectations. #thankyouAA

  • KarenSticher Karen Sticher (@KarenSticher) reported

    @NatWest_Help Frustratingly a DM advised me to speak directly to NatWest's Application Support team via "Chat to Cora", which was a waste of 30 mins as they told me they would only help my partner, not me, despite it being my ID NatWest's DigiDocs has a random issue with. #PoorCustomerService

  • geoff62132300 geoff (@geoff62132300) reported

    Spent last night and this morning in ‘conversation’ with natwest help team. Have to say whilst trying their best it was a complete waste of time. How is it right that a bank can deny you access to your own money?? #natwestpoorservice

  • ladyjardine Irene Jardine (@ladyjardine) reported

    @NatWest_Help can you confirm that by mid summer , there will be no Natwest branches available in Scotland. Please also confirm the closing date for Glasgow as the account will need to be shut down & moved to a new bank. Cheers

  • JaneOsmanski Jane Osmanski (@JaneOsmanski) reported

    @NatWest_Help Trying to order some statements folders and just had one of your helpline staff put the phone down on me after suggesting I try the website or go to a stationery store. Is that really how NatWest treats loyal customers of 50 years?