NatWest status: access issues and outage reports

Problems in the last 24 hours in Southwark, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Bert (@XBerts) reported 19 seconds ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Michael Stockwell (@mikestockwell) reported 24 seconds ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  ME88 (@ME8803076435) reported 19 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Dmitri Old (@DmitriusOld) reported 25 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  ME88 (@ME8803076435) reported 39 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  Mercedes TL 🥝 (@___lynniie) reported 48 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  ME88 (@ME8803076435) reported 53 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geoff IX (@geofftheninth) reported 5 minutes ago

  @Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.

• 
  Julie D Irwin (@JDIrwinbooks) reported 5 minutes ago

  @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.

• 
  Paul mear (@spottywolf) reported 12 minutes ago from Ludlow, England

  @MartinSLewis Mortgage question - my fixed rate is up end of June with NatWest 🥲 Got 7 years left. Fix or tracker ?

• 
  VirtualAstro (@VirtualAstro) reported 15 minutes ago

  I used to recommend NatWest but unfortunately, they have provided a really really poor service recently I used to recommend them a lot, after beying a loyal customer. Maybe not so much now. Time to join another bank possibly... @NatWestBusiness @NatWestGroup @NatWest_Help

• 
  Stephen Mills (@Stephen_Mills85) reported 18 minutes ago

  @afneil And also, she said “people working in a bank.” Not “bankers.” Somebody working at Natwest, opening accounts and helping pensioners with their PIN number enquiries should not be necking a couple of wines on their lunch break.

• 
  Pulp Librarian (@PulpLibrarian) reported 19 minutes ago

  Smiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?

• 
  Alex ******* (@socialPolly) reported 20 minutes ago

  @NatWest_Help I did that, and they said I needed to speak to NatWest bank not the investment line. They transferred me through to an automated service that didnt understand what it was I was trying to get through to. So I gave up.

• 
  C B Campbel (@Tw0pAcPr0) reported 22 minutes ago

  @NatWest_Help dear natwest bot, your phone app has an issue. Unfortunately it doesn't know how many hours in a daily reset. Ive want to move funds but it keeps telling ive reached my daily amount. I moved money Sunday its now Tuesday.

• 
  Mortgage Solutions (@mortgagesols) reported 23 minutes ago

  NatWest has launched a fund to help housing associations buy affordable homes from housebuilders. 👇 Link to article in the comments

• 
  Robyn Tomos (@TomosRobyn) reported 23 minutes ago

  Any fellow @RestoreBritain supporters out there having issues joining via Natwest, been trying for a couple of days, I can't get past the verification stage to process my payment??? 🤔