NatWest

Is NatWest down in Southwark, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Southwark, Greater London, England 01/15/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (33%)

    Login (33%)

  3. Website (21%)

    Website (21%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent NatWest outage reports came from the following cities: Islington, London, Brentford and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Mobile App
United KingdomLondon Mobile App
United KingdomBrentford Login
United KingdomWembley Mobile App
United KingdomLondon Transactions
United KingdomCroydon Login

Community Discussion

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NatWest Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Morris_Oxford Podders (@Morris_Oxford) reported

    There is, however, a lot of admin involved in the winding-down of the human race. All that probate, tax, property sales etc. It's all well and good assuming you're going to trouser all the wealth, but what if the people at NatWest drop dead too? Or Ocado?

  • HMSScamander Heathcote, RN (@HMSScamander) reported

    @lordbid @simon__roberts @Kingbingo_ NatWest are also changing their debit card service provider from Visa to MasterCard. That is a huge red flag for me, although ultimately all they are both probably as bad as each other.

  • noman_tee Noman Mohammad Tee (@noman_tee) reported

    How r v supposed 2 do biz wen simple transfer takes a month! Extremely frustrating. Who shud bear losses 4 late payment? Ur intermediary bank issues r UR issues not MINE!! Complete my transfer or Return the MONEY Immediately. Never using #Natwest for international transfer AGAIN!

  • kateweb Kate W (@kateweb) reported

    @NatWest_Help So am I. Apparently I have to fill in the form and wait 5 working days for someone to contact me, while waiting 7 working days for a card. I shouldn't be surprised; I end up having to make a complaint after every interaction with NatWest.

  • MEdmondsLondon MEdmondsLondon (@MEdmondsLondon) reported

    @NatWest_Help I’ve been scammed by NatWest! Just spent an hour and a half waiting for fraud team to unblock a legitimate transaction. Shocking service - what’s the excuse?

  • HimalayaMiss MissHimalaya (@HimalayaMiss) reported

    NatWest then told me I needed to complete another form. They then rejected my ID which was my passport. They had had this for 9 months. I uploaded another copy. They then had a problem with my proof of address which they'd also had for 9 months. I uploaded this again also.

  • CritchD85 Critch (@CritchD85) reported

    @NatWest_Help @sophb66 @MetroBank_Help They said if I make a significant change to my Metrobank mortgage, like increasing my loan, my mortgage becomes a "Natwest mortgage" and I get online access. So I don't have a Metrobank mortgage but I don't have a Natwest morgage. What do I have then?! A downgraded experience.

  • davenewton David Newton (@davenewton) reported

    What is wrong with NatWest mortgages? I moved home and making a simple correspondence address change seems impossible? Went into branch and did the paperwork on Oct 21 & still receiving mail at the wrong address. Told to go back to branch on the phone?! Terrible service #natwest

  • Sparkles_Debz Debbie (@Sparkles_Debz) reported

    @NatWest_Help is 2 months for a disputed credit card transaction usual service levels for NatWest?

  • Noisia_RL Noisia (@Noisia_RL) reported

    @NatWest_Help You should know you can't screenshot the natwest app -_- Please advise why your agents aren't picking up open messages from over 12 hours ago on a 24\7 messaging service ?