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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (39%)
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Website (23%)
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Login (23%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (1%)
Live Outage Map Near City of London, Greater London, England
The most recent NatWest outage reports came from the following cities: Wembley, Barnet, London, Croydon, Leyton, Belsize Park, Islington, Tower Hamlets, Wandsworth, Twickenham, Ealing, Hackney and Palmers Green.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Mobile App | |
| Barnet |
Login | |
| London |
Transactions | |
| Croydon |
Login | |
| Leyton |
Mobile App | |
| Belsize Park |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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luke Charles
(@luke44282906) reported
from
Romford, England
@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Hynes
(@BillyHynes) reported
If @Yahoo don't fix their mobile app to allow one to see the actual email address of a sender (rather than what spammers and phishers want e.g Natwest, HM Customs), I'll just stop with it after 20+ years. It's ridiculous
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Laddu Singh
(@lethal_laddu) reported
@NatWestBusiness @NatWest_Help worst bank service l ever! I wouldn’t recommend anyone to use this bank!! Do not use Natwest business!
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Peter B
(@PBSport) reported
@NatWest_Help Hi, how on earth am I supposed to change the direct debit payment amount for a Natwest credit card (paid from a Natwest bank account)? Seems completely missing from both app and website.
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Hamish
(@Hamish88205796) reported
@everywoman61 Try 'say no to0870' website. They often have an alternative geographical number. The natwest email was what linkedin threw up. I'm guessing you're more likely to get a response on that. He is customer services at Chelmsford.
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TJ
(@tim_rigby) reported
@NatWest_Help told I was getting a callback within 6 mins from private bank, 14 mins later nothing. I’m done with NatWest, utter garbage
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Helen Spear
(@HelenSpear7) reported
@MarcusRashford sad to see you on Facebook promoting how @NatWest_Help support young people. If you hop over to their Facebook page you'll see a host of comments from parents like I who scrimped and saved into Child Trust Funds which Natwest delay, avoid or simply don't release!
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KrypTek
(@0ne0fUs) reported
@DrDeFifi @financematt7 @Financialjuice1 Natwest user here, money in and out of coinbase for 5+ years. thousands of £££ in monthly volume, not a single issue.
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💙 lara 🐁🪴
(@larapeepee) reported
what ******** is natwest playing at i have to stand in my kitchen and take a selfie to pay my rent
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0x48486e
(@0x48486e) reported
@moneyboxteam I am unable to use instant deposit from a NatWest bank account to my newly opened LISA, it says an error occurred. How else can I deposit money?
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Wall Street Finance
(@WSFenglish) reported
Monday: - Huawei announced its first-ever annual revenue decline in 2021. - The British government's stake in NatWest Group has fallen to less than 50%, returning the bank to a majority of private sector control. - Sea has shut down major e-commerce operations in India.