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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Login (33%)
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Website (24%)
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Mobile App (19%)
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Transfer (12%)
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Transactions (10%)
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Withdrawals (2%)
Live Outage Map Near City of London, Greater London, England
The most recent NatWest outage reports came from the following cities: Southwark, London, Poplar, Ealing, Enfield Town and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Login | |
| London |
Website | |
| Poplar |
Transfer | |
| Ealing |
Mobile App | |
| Enfield Town |
Transactions | |
| Islington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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luke Charles
(@luke44282906) reported
from
Romford, England
@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Ozgur Tohumcu
(@ozgurtohumcu) reported
@NatWest_Int @NatWest_Help when will your natwest international ibanking web services will be up and running? The whole website is down and I am unable to make any transactions. The sevice reps were particularly unhelpful over the phone.
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NatWest
(@NatWest_Help) reported
@justovertheroad (1/2) Hi Paul! If a customer sends money from a NatWest account we do let them know that it can take up to two hours to credit the account. If it does not show within the next day or two, we would recommend getting in touch with the sending bank just to make sure there are
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John Vince
(@JohnVince20) reported
Well if NatWest/Enron Three can be extradited to USA as they were in 2006 to face stated charges & be prosecuted & sent to prison, I don't see any problem why royal concerned shouldn't be extradited right now to face the charges against him! #justsaying
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☀️James☕🥵🔥
(@NCoT_Tech) reported
Hey @withplum and @NatWest_Help I'm trying to relink my accounts using my phone, but whenver the Plum app redirects me to the Natwest app for authorisation all I get is a white screen. Have rebooted phone and reinstalled Natwest app, still doesn't work. Help?
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NatWest
(@NatWest_Help) reported
@JHSked Morning, lets see how we can help. Can I check is this a payment into or out of your Natwest account? Michael
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John EP Williams
(@JohnTheHat) reported
@NatWestGroup borrowed £45 billion from the UK government to stay afloat after collapsing through their own business incompetence. I borrowed £6000 to stay afloat during a pandemic when my industry shut down overnight, and now NatWest won’t renew my mortgage. Seems fair… c****.
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Alex Macey
(@ConceptWin) reported
@GamCare @GambleAware Hey. I’ve had an update directly from NatWest about your training. Because you’ve ignored me and others about it for some reason. I’ll be reviewing how this alleged training worked for me soon, as a previous customer of the bank. Be warned, it’s not pretty.
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London Real
(@LondonRealTV) reported
Does anyone else believe that NatWest bank @NatWestGroup has the worst customer service for business? @NatWestBusiness Time to end this banking monopoly.
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🤓
(@suedehead_) reported
Oh **** no sorry I can’t cope with this. More ******* moronic poems. It’s like watching a ******* NatWest advert.