NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in City of London, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in City of London, Greater London, England 09/07/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near City of London, Greater London, England

The most recent NatWest outage reports came from the following cities: Enfield Town, Islington, Golders Green and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEnfield Town Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • VaxIsVirus VaxIsVirus ⚒ (@VaxIsVirus) reported

    @NatWest_Help Those are details that i won't post on social media DMs. Have you got an email where this can be processed safely, as your natwest trust fund portal isn't working?!

  • Edwud_ Edwud.🧃 (@Edwud_) reported

    Not being able to buy $LINK from NatWest blocking me is actually causing me mental & physical problems. I missed a dip. 😢

  • nuahsnageek Shaun (@nuahsnageek) reported

    @curexcomplex My brick and mortar bank is NatWest, so basically RBS. I’ve mercifully had no major issues yet, but compared to Monzo and the like, they’re just no where near as easy to work with

  • BoscosDen Boxman🔞 - TETSUZANKO (@BoscosDen) reported

    >Need to re-up Nitro >Bank decides I no longer get to spend my money over an entirely legitimate $99 payment **** you too, NatWest

  • arrivatheshires Arriva Beds & Bucks (@arrivatheshires) reported

    Unfortunately due to bollard failure in Watford the 500 service will be serving Natwest bus stop instead of the High Street. Many apologies for the inconvenience caused

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @dudefoodlove @NatWest_Help Oh Natwest has never been great customer service!!! Even my Barclays account, if eg I freeze my card (so noone can try steal my money if they stole my card) Barclays would issue me a new bank card regardless whether the card is frozen or not. Natwest on the other hand ......

  • pughlisa1 lisa (@pughlisa1) reported

    @NatWest_Help oh NatWest. What have you done!!? I’ve just updated the mobile banking app & it’s awful! The massive font and plain/bland views are terrible. Bring back the old app version!

  • ImAnElff Elf - Not just for Christmas (@ImAnElff) reported

    @NickStevenson63 @justsnoozing @MaiaBug2010 Problem with this reminder is that there's a lot of people who don't know what a 'Merchant Banker' is & at best will think he used to work at a branch of Natwest on board a ship 🙄🤪

  • MathewForth Mathew Forth (@MathewForth) reported

    @Performance_Bet Oh I'm clueless on a lot of things, mate. I do know that if you could get those stakes on, and have access to more than accounts than NatWest, you'd be taking it in yourself instead of posting sick inducing emojis on here in the hope some mug pings you £20. But I'm clueless.

  • f1fajoker Craig Burrows (@f1fajoker) reported

    @TwoSyncOfficial I was with barclays before and had many problems with them. I moved to natwest and they have been great