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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Login (26%)
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Mobile App (23%)
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Transactions (17%)
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Website (17%)
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Transfer (11%)
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Withdrawals (6%)
Live Outage Map Near City of London, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Croydon, Islington, Southwark, Poplar and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Croydon |
Login | |
| Islington |
Withdrawals | |
| Southwark |
Login | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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luke Charles
(@luke44282906) reported
from
Romford, England
@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Peter O'Connor (Pete)
(@birchpolypore) reported
@BarclaysUKHelp I have a Natwest account but I'm having a few problems so I wanted to open another account with another bank, so it's a little bit urgent
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L A
(@LA42885011) reported
@NatWest_Help Natwest Authorised a payment w/o my consent. Funds takens out of my account, Natwest Call Centre refusing to help. Can you assist? Been calling for 2 days!
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Simon Edwards
(@Turak64) reported
@NatWest_Help I e accidently made a @PayPalUK withdrawal to a Natwest account that has been closed. I've tried calling PayPal but they weren't able to help, can you advise what will happen in this instance?
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گُم در سَر
(@kSJ5BKLKuPUiMOY) reported
@NatWest_Help @TheFCA @Nick__Howe I don’t know you Nick but since you are proudly working for Natwest I’m tagging you for help!
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Stephen Rainsbury
(@Rainsbury_Net) reported
@jessphillips We had the same with my kids when they were in university. I sent the same amount each week, and every week the Coop bank stopped it. We swaped to Natwest and they stopped me using a card in a motorway service station, but let me spend 1.2K though my phone in one hit.
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Gina Francis Somani, Victoria Frutti Limited
(@GinaSomani) reported
Assume the universe knows NatWest wasn't the graduate scheme for Gina Francis assume **** off
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soph 🐾
(@sophiegalvinx) reported
@santanderukhelp my card was swallowed by a NatWest ATM and £20 taken out of account even though no money came out, can’t get through on phone and your digital chat service no one responds?
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Dan Grech
(@dangrech) reported
Challenger bank alternatives to @NatWestBusiness please as they persistently block my cards, payments and mobile banking access because of international payments to a Portuguese account. If you are thinking of opening your business bank with NatWest, I urge you reconsider.
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My Grey Studio
(@MyGreyStudio) reported
@Se_Railway are you having issues with Amex payments on your website? Won’t go through. My NatWest payment went through fine. Spoke to Amex and they can’t see a problem
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Me
(@idontusethis_2) reported
@NatWest_Help hi I’ve recently switched to NatWest and I’ve just had a call from an 07 mobile number of a man claiming to be from NatWest asking if there was anything else I needed help with. Doesn’t sound right. Is it’s attempted fraud? how did they get my details??