NatWest down? Current status and problems in City of London, Greater London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (30%)
• Website (28%)
• Transactions (21%)
• Mobile App (15%)
• Transfer (4%)
• Withdrawals (2%)

Live Outage Map Near City of London, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Bromley, Islington, Hounslow, London, Croydon, Hackney, and City of London.

City	Problem Type	Report Time
Westminster Abbey	Website	12 hours ago
Bromley	Login	3 days ago
Islington	Login	5 days ago
Hounslow	Transactions	12 days ago
London	Transactions	1 month ago
Croydon	Login	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Bert (@XBerts) reported 4 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  luke Charles (@luke44282906) reported 5 minutes ago from Romford, England

  @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

• 
  ME88 (@ME8803076435) reported 6 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  Dmitri Old (@DmitriusOld) reported 14 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  nadia holmes (@nadiaholmesx) reported 16 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Jack Head (@JackHead95) reported 16 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Chris Tindall (@chewytheleftie) reported 17 minutes ago from Walthamstow, England

  @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

• 
  Demetri Turin (@DemetriTurin) reported 19 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  ME88 (@ME8803076435) reported 20 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  Tom (@tvercaut) reported 25 minutes ago from Ealing, England

  Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

• 
  Bert (@XBerts) reported 30 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  mohammed uddin (@RhynoMu) reported 34 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 35 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Mercedes TL 🥝 (@___lynniie) reported 37 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  Aaron (@AyAyRon86) reported 37 minutes ago from Bexleyheath, England

  Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

• 
  ME88 (@ME8803076435) reported 42 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Miguel Viegas (@miguelagviegas) reported 50 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Niamh O'Reilly 😷 (@thatniamh) reported 52 minutes ago from Hammersmith, England

  Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

• 
  Clive J Goodwin (@CliveJGoodwin) reported 55 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Sharon Stephenson (@shazzstevo) reported 57 minutes ago from Enfield Lock, England

  @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ismaila skeng🇬🇲🇬🇧 (@Wickedskeng1) reported 2 minutes ago

  @Sainabou_j Is it that bad??? NatWest block my account at least every week bcuz of scammers and when they take my money I can’t get it back.

• 
  Jimbo (@Jimbo65306423) reported 6 minutes ago

  @CorgiCoinFan @BTC_Archive I can't see anything accept for a pissing down London street with Natwest and Barclays on, help please?

• 
  Positive Money (@PositiveMoneyUK) reported 9 minutes ago

  NatWest has increased its bonus pool to £298,000,000 - up 44% from last year. It also plans to close a further 56 bank branches this year, leaving some areas without any access to cash. For a bank majority owned by the public, NatWest isn't working in the public interest.

• 
  BTG Advisory (@BTG_Advisory) reported 11 minutes ago

  The TUC has spoken out after reports that NatWest, Lloyds, Barclays and HSBC are to pay out a record £4bn in bonuses after turning in profits of £34bn - saying the figures are an "insult to working families across Britain".

• 
  Ungagged! 🏳️‍⚧️🏳️‍🌈 (@_Ungagged) reported 11 minutes ago

  @PamGosalMSP Awful tweet, given the lack of criticism of the disapeared billions of pounds of public money in 2020 and lack of criticism of public owned NatWest's millions handed put in banker bonuses, on your timeline.

• 
  Andrew Jones (@Moley_2007) reported 14 minutes ago

  @NatWest_Help @mshamburt Update: the response from NatWest has been good, diolch am eich help

• 
  Pedro Beato Vallejo (@DonPingus) reported 15 minutes ago

  HOW ******** DID THIS WOMAN BLOCK ME ON NATWEST???????? WHAT ******** I WAS JUST TRYING TO SEND MONEY BACK

• 
  HurricaneHelz (@HurricaneHelz) reported 26 minutes ago

  @RBS_Help @NatWest_Help Gave up after a full hour & after seeing tweets with same issue but way longer wait times! Only found out of takeover from our bank Fraud Section following Direct Debit amend. Had been unable to change address on NatWest CTF online hence unaware of RBS take over or new reference

• 
  Sarah Mac (@slmallon) reported 32 minutes ago

  @NatWest_Help @Laura190386 I just wanted to access my own (well my daughters) details with their money in. Not NatWest’s

• 
  Greg Tyndall (@gregoiretyns) reported 35 minutes ago

  @NatWest_Help please can someone at NatWest help me put of my nightmare i voluntarily froze my acc due to poss fraud a week ago. Since then can’t access my business bank. Can’t pay suppliers, salaries, anything. Have called 7 times and been cut off every time. Pls help. Desperate