NatWest

Is NatWest down in London, England?

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The latest reports from users having issues in London come from postal codes EC1N.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in London, England 02/28/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near London, England

The most recent NatWest outage reports came from the following cities: London, City of London, Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCity of London Mobile App
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App

Community Discussion

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NatWest Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • johndapom69 Johndapom69 (@johndapom69) reported

    @BTC_Archive I use Kraken & NatWest to send/receive fiat. No issues with large amounts to date (multiple > £10k+)

  • dbeesley89 Danny Beesley (@dbeesley89) reported

    Okay. @natwest @MastercardUK @IdealWorldTV.. what's going on with the flexipay? My mum tried to order something on 4 Flexi.. but that failed. Said card processing error.. or something. But tried it on 3 and it worked straight away? Someone explain please

  • gladman_graeme Graeme Gladman (@gladman_graeme) reported

    British Bank NatWest cracking down on Crypto. From 16th March 2023, we’ll block or limit online banking and mobile app Faster Payments and Debit Card transactions made to these exchanges to £1k a day and £5k in any 30-day period.

  • AndrewSherville Andrew Sherville (@AndrewSherville) reported

    The Times: NatWest chief executive has broken ranks with her largest three retail banking rivals to disclose that the bank made 14 times more from its savers last year than in 2021.

  • CalmerCopy Leanne de Araujo (@CalmerCopy) reported

    Banks, whether you love or loathe them which are your favourite bank accounts? I'm looking to switch across from @santanderuk as I keep having unnecessary errors with my accounts. I have an account with @natwest and @monzo has caught my eye though I'd love to hear your thoughts

  • goforsergei 🟡 S:ergei (@goforsergei) reported

    has anything actually changed with the new RBS/NatWest app? looks like it's literally just a primary colour change and the login screen?

  • MasalaNoodles MasalaNoodles (@MasalaNoodles) reported

    @CepeSmith @dagmar_Marie77 @KensingtonRoyal "Could". That's the keyword. And a project that "could" impact common people is still going around academic folk and big business. Btw NatWest CEO was clear in her statement that the royal project would help big business. That's poor optics right away.

  • push108 Paul (@push108) reported

    @pakhanTheGreat @MasonVersluis RBS and NatWest block all deposits to binance, been that way for a while, binance looses their £ offramp in a few weeks.

  • cyphstorm storm (@cyphstorm) reported

    @User1978656 @NatWest_Help I wonder how the #NatWest team on customer service actually feel about having to be mouthpieces for this blatantly disingenuous message to customers with a straight face.

  • thisisbullish This is Bullish (@thisisbullish) reported

    @mikecosgrove NatWest, and most high-streets have signalled this multiple times already. CB's won't want to help banks either eventually, in favour of consolidation to CBDC's. Meanwhile, decentralised networks grow faster the more they inevitably f-up ad infinitum. Tick-tock next block.