NatWest down? Current status and problems in London, England
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
- Login (30%)
- Website (28%)
- Transactions (21%)
- Mobile App (15%)
- Transfer (4%)
- Withdrawals (2%)
Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: Westminster Abbey, Bromley, Islington, Hounslow, London, Croydon, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Westminster Abbey
|
Website | 5 days ago |
|
Bromley
|
Login | 7 days ago |
|
Islington
|
Login | 9 days ago |
|
Hounslow
|
Transactions | 17 days ago |
|
London
|
Transactions | 1 month ago |
|
Croydon
|
Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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nadia holmes (@nadiaholmesx) reported from Wandsworth, Englandalmost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Josh Whelan (@JoshWhelan) reported from Southall, England@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Bert (@XBerts) reported from Camberwell, England@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Demetri Turin (@DemetriTurin) reported from Bromley, England@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Aaron (@AyAyRon86) reported from Bexleyheath, EnglandNot having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, EnglandUnder zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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mohammed uddin (@RhynoMu) reported from East Ham, England@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Geoff Whitehouse (@ByGeoffW) reported from Croydon, EnglandFor all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Tom (@tvercaut) reported from Ealing, EnglandWho else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Mercedes TL 🥝 (@___lynniie) reported from Poplar, EnglandNatwest customer service & British Airways customer service 😔 Same Whats App Group
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Chris Tindall (@chewytheleftie) reported from Walthamstow, England@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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ME88 (@ME8803076435) reported from City of London, EnglandThis means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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ME88 (@ME8803076435) reported from City of London, England@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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ME88 (@ME8803076435) reported from City of London, EnglandPlease be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Miguel Viegas (@miguelagviegas) reported from Wandsworth, England@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Bert (@XBerts) reported from Lambeth, England@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Jack Head (@JackHead95) reported from Richmond, England‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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@Cbonds_Global (@Cbonds_Global) reported📃Upcoming issue: FMS Wertmanagement Issue: three-year bond Volume: $500m Date: the deal was announced on Monday, April 26 Bookrunners and Lead Managers: Deutsche Bank, NatWest Markets and RBC Capital Markets #Germany #bonds
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mason ? (@quackdre) reportedNATWEST SORT YOUR **** OUT ive been on hold for half hour then when i ask you to repeat something YOU HANG UP ON ME WHAT ********
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M e g s (@_mda06) reported@NatWest_Help @NatWestGroup @natwest your customer service is appalling,I have had my account blocked since Friday morning without any explanation or contact from you. I have been put on hold a million times and have been promised calls back that haven’t happened. It’s ridiculous
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Elliot 🎮 (@Elliot0403) reported@Lauuatthedisco I bank with Natwest. First time I've had fraud problems though.
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JESSICA. (@jess_taylor26) reportedWhy are NatWest an absolute joke - customer service is appalling over the phone, placed on hold to the fraud team for 25 mins to go through to an ‘EE voicemail’! Happy to take overdraft charges but won’t answer to refund fraudulent activity!!! @NatWest_Help
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Jei Tootle (@jeitootle) reportedHey @TrustWalletApp and @MoonPayHQ I purchased £50 of BNB 2 days ago. I can see my money have deposited out of my @NatWest account but nothing has hit my TrustWallet app as yet. I also didn’t get an email confirmation. Can you help at all? Thanks.
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Gavin Wrigley (@pheauteau) reported from Buntingford, England@RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.
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Kyle (@1Snide) reported@NatWest_Help @stevekennedyuk Quite clearly there are a significant amount of users updating to iOS 14.6 who are with NatWest. All my other apps work, why don’t you get your tech team to update the app, like all the other companies have done! No issues with any apps apart from yours!
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Sharique Hoda (@srq_h) reported@NatWest_Help hi, in unable to access ny natwest app since the recent android update. Kindly sort the issue.
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Becki (@beckismith1993) reported@NatWest_Help my mum has just updated her software on her phone she has a Nokia 2.3 since then her natwest app does not open she has deleted and reinstalled is there a problem with the app and Nokia phones ?