Is NatWest down in London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (29%)
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Website (29%)
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Mobile App (24%)
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Login (18%)
Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: Mitcham, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| Ealing |
Website | |
| London |
Login | |
| Enfield Town |
Login | |
| Islington |
Withdrawals | |
| Golders Green |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Dan F.
(@soocphotos) reported
@Helena817708 @VirginMoney Not working here and we need to urgently transfer money. Sick of their incompetence. I thought natwest were bad until Virgin took over YB and now its junk. I'm gonna move my 2 personal and 1 business account elsewhere
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kevj
(@kjj1889) reported
@askeyJ_56 @GeberhardtJg @DavidDavisMP Free homes and £2000 to furnish them charged to a govt Natwest account. Free training courses. Why do you think there are that many new Turkish barbers. Free help to people claiming to be 16 when they look 30.
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𝔸𝕞𝕪 *𝕞𝕖𝕕𝕚𝕒 𝕠𝕗𝕗𝕝𝕚𝕟𝕖* 𝔹𝕖𝕤𝕒𝕥𝕖 👹
(@333Beastie) reported
48 hours and no concrete help. And somehow it's legal for @natwest not to fix their mistakes which strand customers in other countries with no access to their funds.
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Bríd 3.5% 🇮🇪🇪🇺
(@akaSpearBird) reported
Safety Warning to #NatWest customers. I’m in Senegal (a country I can’t bring money into). I had registered my debit card as ‘going abroad’ however when I arrived at 2am, my card was frozen and I am still unable to access money. What kind of bank puts a woman in this situation?
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Adam Auckland
(@adamauckland) reported
@thomaslaker @NatWest_Help Yeah, NatWest a bank so terrible when I opened a business account, they opened it to the wrong address, sent the cards and chequebook to the wrong address, then refused to change it because I didn’t have any of the documents.
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BP (she/hers)
(@BP_Bryony) reported
@emmafc74 @NatWest_Help @SignVideo I tried using the Relay UKapp due to it being on NatWest website ... which I HATE because the typos cannot be corrected and very hard to use, so cumbersome. The woman refused to talk to the operator. This is so stressful!!
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Gavin Glicksman
(@gavglicksman) reported
@VirginHolsHelp good morning, can you please help with a pending payment I need to have cancelled? The transaction failed when I initially tried to book a trip to Las Vegas on Sunday and I completed the booking using a different credit card. NatWest have been unable to help.
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the_mad_hatter
(@harri5021) reported
Natwest mobile banking down yet again, do they have to take an outage every night, need to get some decent systems
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𝔸𝕞𝕪 *𝕞𝕖𝕕𝕚𝕒 𝕠𝕗𝕗𝕝𝕚𝕟𝕖* 𝔹𝕖𝕤𝕒𝕥𝕖 👹
(@333Beastie) reported
@NatWest_Help @guardian think you need to get on this. NatWest refuse to fix their own mistakes and instead bounce people between their customer services and get nothing done
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Amy Dee
(@Amy2Dee1983) reported
@AlphaMasculini1 My mother and I don't have husbands..... SEND HELP! What is this retangular, plastic, purple, miniature board I see before me? NATWEST DEBIT CARD? What does it mean?