NatWest

Is NatWest down in London, England?

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The latest reports from users having issues in London come from postal codes SE27.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in London, England 08/14/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Login (27%)

    Login (27%)

  3. Website (13%)

    Website (13%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near London, England

The most recent NatWest outage reports came from the following cities: Islington, Golders Green, London, Southwark and Teddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomTeddington Website

Community Discussion

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NatWest Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Mezzala08 Mezzala (@Mezzala08) reported

    @ft_content Good luck with that. Natwest can't even give me access to my online banking.

  • NayomieJade Nay (@NayomieJade) reported

    Initial call was masked as NatWest’s number, then disconnected and picked back up but it became VERY obvious. Anyway @NatWest_Help have prevented any money leaving account and the debit card had been cancelled before I even knew what was going on. Great customer service

  • aaryannax dj aary🤍 (@aaryannax) reported

    i just wanna book my nail appointment but no the natwest app wants to be down 💔

  • klumzyy Kiss me I'm Irish (@klumzyy) reported

    @NatWest_Help hi I have a saving account with Natwest. My card expired in June. I'm trying to login to my account to order a new card. But it won't let me due to the card being expired.

  • ikeanya Ike Anya #EndSARS (@ikeanya) reported

    But I recognise it’s 1am & had a stressful few days. So no hasty decisions. But still have the problem of reimbursing my friend. Then I remember my little used @StarlingBank account. I transfer the money from my Natwest account to my @StarlingBank one. Within 10 minutes I’m done

  • JamesBlake346 James Blake (@JamesBlake346) reported

    @thetrapstarman1 @monzo In the UK? Have you tried it? Starling or NatWest isn't working for me rn..

  • daniellechaters Danielle Chaters (@daniellechaters) reported

    Really sick of businesses still using covid as an excuse to provide a terrible service! Natwest are either no longer open Saturdays or those open aren’t allowing withdrawals or transfers as there aren’t counter staff ‘for their safety’. Does covid only come out on weekends?! 🤬

  • minnieshwinny Nichola & Karl Dean (@minnieshwinny) reported

    @NatWest_Help need help with the CTF. Can’t find daughters paperwork, she’s now 18. It was with ulster bank then transferred to NatWest. Since then, I’ve got married so name changed, my daughters surname has changed via deed-poll and we’ve moved address. Tried 2ring no answer

  • fairycakes Laura Claxton (@fairycakes) reported

    Bank holidays are ****. My local NatWest doesn’t even have a pool

  • kiran205 Cllr Kiran Khan (@kiran205) reported

    Loyal Samsung fan here: I have your phone I have your tablet I have your earbuds I have your watch I just have one question, when will Samsung Pay finally support NatWest. I am willing to initiate talks to make this happen. 🙏