Is NatWest down in London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (29%)
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Website (29%)
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Mobile App (24%)
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Login (18%)
Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: Mitcham, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| Ealing |
Website | |
| London |
Login | |
| Enfield Town |
Login | |
| Islington |
Withdrawals | |
| Golders Green |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Nabi 🦋✨
(@Esaenyie_) reported
@SuperSynopsis Monzo has provided me with better customer service and refunds compared to other traditional banks. I have Lloyds, Barclay, and Natwest. I prefer Monzo to the traditional banks.
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UMVA BUSINESS Ltd
(@umvabusiness) reported
NatWest profits surge 30% as higher interest rates fuel bank earnings NatWest has reported a sharp rise in quarterly profits as higher interest rates and strong customer activity lifted earnings, prompting the High Street bank to raise its forecasts for the year. …
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Shez
(@sheritzy) reported
@laclezette Tbh I opened mine only because this was wayyyy back and natwest shut down and we couldn't get our money in like 2011/12. And metro bank gave you a card the same day lol
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Shreyam Pandey
(@ShreyamPandey3) reported
@Nishkarsh1108 @PriestOfPerth @DineshKarthik In case of natwest, bhajji was there, kumble could bat. Here it was all down to jadeja and dhoni. And he was backing himself to take the game deep and try to hit in the last 3 overs. And there’s nothing wrong woth doing that. Even kohli and hardik took the game deep against pak.
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2.0
(@blixberrie) reported
That day I literally vowed never to use NatWest again. What a **** bank. Because the way I was crying outside my workplace that day. I just wanted a stupid meal deal 😭😭
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RyanLittleKing
(@RLKGames1) reported
Microsoft is downnnnnnnnnnnnnnnnnnnnnnnnnn I cant play minecraft :( Theres also other websites down like o2, osmaps, jet2, natwest, smarty etc
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Dr Mariana Claire Marinovic 🏴🇮🇲
(@DrMarianaClaire) reported
@JamesPGoddard90 Must be a slow news day. This has been an option for NatWest account holders since 2021.
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Multibagg AI (Europe)
(@MultibaggAIEU) reported
NATWEST Q3 2025: PRE-TAX PROFIT UP 30.4% TO £2.2B, REVENUE £4.3B; RAISES FY INCOME FORECAST TO £16.3B. SOLID ACTIVITY DESPITE HEADWIND || GUIDANCE DRIVEN BY HIGHER RATES AND STRONG CUSTOMER ACTIVITY
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Richard Taylor 🏴🇬🇧
(@rtsrichard) reported
@nufc89ta @christiancalgie Back in the 1980s, the Natwest had preferential savings accounts for children. Kids accounts gained interest, as money built up a new member of the piggy family in the form of a ceramic piggy bank. Child Trust Fund, Junior ISA. Makes no difference - just rebadging of the same sort of thing wrapped up in the form of a benevolent Government, which is a charade. Sure Start - never used - and it's effectively tax payers funding support for non-taxpayers so of no use to me or my kids. I have used them as a foster carer. It appeared no more than branding. During the coalition Govt days as they were apparently being axed, the many such centres I used seemed to carry on regardless, mostly an office for bean counters who didn't have much shap, out of the way, out of any scrutiny. Free childcare. Where is that then? Nothing is free. It's taxpayer funded. Taxes are 25% higher than mid 90s. Breakfast clubs - give me a break. Give a kid breakfast at home or get them to school an hour earlier and get them fed there. Ultimately it comes at a cost to the taxpayer again - circulation of money. I'd rather keep money in my pocket and chose where I spend it.
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The Meme Godfather
(@DaMemeGodfather) reported
@NatWest_Help @NatWestGroup terrible service continue s at natwest. after closing branches now providing non existent support phone, chat with cora on mobile banking doesn’t let you chat with a human for several hours