NatWest

Is NatWest down in London, England?

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The latest reports from users having issues in London come from postal codes E1.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in London, England 02/19/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (34%)

    Login (34%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (18%)

    Mobile App (18%)

  4. Transfer (11%)

    Transfer (11%)

  5. Transactions (9%)

    Transactions (9%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near London, England

The most recent NatWest outage reports came from the following cities: Southwark, London, Poplar, Ealing, Enfield Town and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Login
United KingdomLondon Website
United KingdomPoplar Transfer
United KingdomEaling Mobile App
United KingdomEnfield Town Transactions
United KingdomIslington Mobile App

Community Discussion

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NatWest Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CakesMargaret Margaret's home made crafts for charity preston. (@CakesMargaret) reported

    @NatWest_Help Get out of natwest whilst you can before they block then close your account.

  • No1Gman Graeme Parrett (@No1Gman) reported

    @pd_fletcher Thing is it is just hot air. @NatWestGroup is a terrible bank with no human decision makers. I e banked with NatWest for years and always treated badly. I must pull my finger out & change to a pro-active bank…just need to find one.

  • Rotund_One Fat_Switch (@Rotund_One) reported

    @pandorablake Because of money laundering, banks have been forced to ask for proof of funds for a number of years. For NatWest (13 years ago) the amount was something like £500 in cash and you had to prove that the funds were obtained legally. Your accountant should be able to help.

  • CakesMargaret Margaret's home made crafts for charity preston. (@CakesMargaret) reported

    @NatWest_Help natwest block your account without warning, this causes your derect benifits to bounce and go unpaid evrn though there is money in thr account, you have no warning od your account being blocked anf people usually find out when trying to pay for something and find out they can't

  • RideoutTim Tim Rideout (@RideoutTim) reported

    @J_A_Wilson @scoopster6 Natwest Plc is an English bank registered in London and always has been. RBS plc is a Scottish bank (11% of Natwest Group) and these does almost no business outside Scotland. The 2021 Balance Sheet was £102 bn. It can't leave Scotland other than by closing down.

  • TrishaShaw taz (@TrishaShaw) reported

    My vulnerable son had an email on Monday saying that his account has been blocked. It’s now Thursday &, despite emailing as instructed & responding to the reply that he received, he is still blocked. He’s extremely distressed, no food, no fuel. #Natwest no help! Just say email 😡

  • Opservantia NeedToBeHeard! (@Opservantia) reported

    @financialombuds I made a complaint about NatWest in May 2021 for preventing access to my funds. You found in their favour despite NatWests misinformation on my rights and lies on job title of a colleague. Asked for it to be escalated. Still awaiting a decision.

  • djbretny Lord Brett Taylor (@djbretny) reported

    @NatWest_Help NatWest maestro card is fooking **** No end of times my card has not been read Chip n pin works Contactless works But Can I withdraw cash - no Ya ******* **** I’ve transferred all my money to co op cos your ****

  • ashvstheworld_ ✨ Ashley Bennett ☕ アシュリー・ベネット (@ashvstheworld_) reported

    The new Natwest card designs looks god awful xD I hate change

  • datadili volume ticker (@datadili) reported

    NatWest Group plc traded 10% above average volume, $NWG down -5.08%