NatWest

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in London, England 12/14/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • KamleshMorjari1 Kamlesh Morjaria (@KamleshMorjari1) reported

    @BBCNews UK Banking collapse started... Terrible excuses by NatWest...🤬 Who are they to tell me I can't transfer my money into cyptos🤔. Main reason is to stop a bank run and collapse due to their overleveraging bets. People get your money before your left high and dry.

  • Margin32 Margin32 (@Margin32) reported

    5/ facility by either offering a wider eligibility of collateral assets or broader access for borrowers through an emergency lending facility,” they said. Earlier Monday, economists at Barclays Plc joined Goldman Sachs Group Inc. and Natwest Markets in calling for a pause

  • MephistoMatt2 Mephistofish (@MephistoMatt2) reported

    @Trailer_Swift69 Yep. Read the statistics for US DA successful prosecutions. They create a galaxy of offences and make you plead to a lesser offence to scale down the time. I read the book of one of the NatWest Three, US Justice is a joke

  • MissBrownsBoy Miss Brown's Boy (@MissBrownsBoy) reported

    @bdjoetsu @japanese_lunch If it helps, I have a NatWest bank account in UK and have no problem whatever having a Japanese address. I can change address online, too. I also have a Santander account, which is as bad as NatWest is good.

  • jonhoneyball Jon Honeyball (@jonhoneyball) reported

    @BarclaysUK I'm simply trying to work out what "banking" means when my local market town branch doesnt handle cash after 2pm. I had to go to Natwest who were very helpful Maybe, as a Premier customer, there is a lesson to be learnt?

  • CallumMckeefery Callum (@CallumMckeefery) reported

    @ngriffin_uk This is only going to make the UKs cost of living problems worst. The government would make billions off this deal. Just like they did with NatWest and RBS. You think bailouts are bad. But. In most cases the government earns huge amounts of capital. In the 2008 bailouts the…

  • JACKIEHEIGHWAY Jackie Heighway (@JACKIEHEIGHWAY) reported

    @andybardsley @MontagueTerrie I am with Natwest and i don't seem to have a problem with them. Yet...

  • twistedhumanoid Twisted Humanoid | XO | CLQ (@twistedhumanoid) reported

    @StarlingBank The account is now closed and I opened an account with NatWest instead. It’s more the almost £300 that I have to write off that is the issue I have with you!

  • ZigBigg Bigg Zig (@ZigBigg) reported

    @NatWest_Help Hi @NatWest_Help I started receiving my salary in my Natwest account from January which was fine. I then transferred my savings yesterday from my HSBC to my Natwest account In preparation of getting a mortgage this summer and now I cannot access my account. Please help! Thanks

  • LucysHall Lucy Hall (@LucysHall) reported

    @fbcommsagency I’m using Tide for one and NatWest for the other so far both oksy. But issues with NatWest blocking transactions when trying to make large payments to venues where I’ve had to head into branch which is deeply frustrating.