NatWest status: access issues and outage reports
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Full Outage Map
- NatWest generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Mobile App | 2 months ago |
|
London
|
Transfer | 4 months ago |
|
London
|
Transactions | 4 months ago |
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Westminster Abbey
|
Website | 4 months ago |
|
London
|
Transactions | 5 months ago |
|
London
|
Transactions | 6 months ago |
Community Discussion
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NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Michael Stockwell (@mikestockwell) reported from City of London, England@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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ME88 (@ME8803076435) reported from City of London, England@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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ME88 (@ME8803076435) reported from City of London, EnglandThis means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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ME88 (@ME8803076435) reported from City of London, EnglandPlease be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Palash (@ABiggerSpalash) reportedwtf i never noticed rajeev shukla was there at the natwest final too 😭
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported@santanderukhelp I would have gone to my bank with the information required, but it’s one of many that has been closed. With mobility problems and poor health, I cannot travel farther to another branch. Think I will be moving my finances to Natwest.
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Funmi (@Funminz) reportedJoint borrowers earning £150,000+ can now borrow up to 6.5× their income. NatWest will lend at 6.5× for higher earners, but only if they’re borrowing 75% LTV or less. Pros Higher borrowing power — High income earners can access larger mortgages, which helps in expensive markets like London where property prices are high. More competitive offering — NatWest becomes more attractive to wealthy buyers who might otherwise go to specialist lenders. Useful for joint high earners — Couples earning £150k+ combined can stretch further to buy homes in premium areas. Potentially better rates — The article notes NatWest often has best buy rates, so borrowers may get both a high LTI and a good interest rate. Cons Higher financial risk — Borrowing 6.5x income is a big commitment. If interest rates rise or income drops, repayments can become stressful. Lower LTV allowed — To borrow at 6.5x, you must have at least a 25% deposit. That’s a huge barrier for many people. Only for high earners — This doesn’t help average income buyers struggling with affordability. It widens the gap between who can and can’t buy. Could push prices up — Allowing people to borrow more can fuel higher property prices, especially in already expensive areas. This move is good for wealthy buyers who want bigger loans, but it does nothing for regular earners and may even increase market pressure. It’s a strategic play by NatWest to attract high income clients, not a broad affordability solution.
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QuanChain (@Quan_Chain) reportedQuantum readiness programs feel like progress. They aren't. NatWest and 10 others joined NQCC's QTAP cohort 3, awareness, not migration. Different problems. QuanChain's oracle-triggered key rotation solves the second in under 90 days, no protocol vote. Should regulators require migration proof, not just program enrollment, before 2028?
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jeremyhead (@jeremyhead) reportedI did exactly that with NatWest and got an apology and compensation. (Think it was £100) Clearly an issue with training that needs highlighting.
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WGCitizens (@WGCitizens) reportedMy reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.
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lauren ୨୧ (@michellesdowden) reportednatwest resolved my problem in my favour hahahahahaha shame @ booking . com
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puristini (@jurisdoctrine) reportedEmails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.
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Joseph Benjamin (@TheEcomLad) reported@FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.
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Mancunian 🇬🇧🏴 (@Mancunian63) reported@NatWest_Help customer service at natwest is dead. Got a platinum account that's useless. The insurance it comes with is worthless. Rang to complain, and they transferred me to the insurer I was complaining about. They tried to fob me off by transferring me to someone else. Joke.