Is NatWest down in London, England?
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The latest reports from users having issues in London come from postal codes EC4R.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (42%)
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Login (25%)
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Website (23%)
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Transactions (8%)
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Transfer (3%)
Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: London, Brentford, Wembley, Barnet, Croydon, Leyton, Belsize Park, Islington, Tower Hamlets, Wandsworth and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Brentford |
Login | |
| Wembley |
Mobile App | |
| Barnet |
Login | |
| London |
Transactions | |
| Croydon |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Yorkshire Wumpund 👑🦀♋
(@carriewarrie1) reported
@ArchRose90 I've opened my NatWest account this morning using the Switch service. Been a customer (this time around) for about 16 years, and was a customer in the past too. I've not got a lot of money in there, but it all counts.
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Tom 🏴
(@t_wxbster) reported
Wonder if banks has been spotted in town centre down at NatWest #spireites
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betty-rose is writing ☭
(@MARCHlONESS) reported
natwest has got to have THE worst online services page of all time, how am i stuck with a different error every time i try to log on??
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Terrance Fox (also not Sophie Corcoran)
(@TossaFox) reported
@Heddoman1 @PaulEmbery Got bad new for you, bro: "Natwest, Nationwide and HSBC all have optional pronoun policies for badges. HSBC even shared the Halifax post, ... 'We stand with and support any bank or organisation that joins us in taking this positive step forward for equality and inclusion"
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Janeboddy10
(@janeboddy61) reported
from
Malton, England
Poor customer service today @NatWest they don’t do foreign exchange any more! And unwilling to change my old style £20 note for new ones, “as there are still legal tender” no wonder branches are closing, it makes me think I should move my accounts elsewhere! #poorcustomerservice
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Hannah Lawrence
(@htattersall) reported
@NatWest_Help absolute shocking service from NatWest today. Can only speak to an App, not a person. Luke Beesley in the help department was fantastic and so helpful but came to a dead end when Cora would not work for me and that department simply would not talk to me.
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Big Dave (Limey Yankee)
(@livehistory06) reported
@AndersonKennya @Artemisapphire Bedworth, on the outskirts of Cov, is a soulless dive. I endured working for the NatWest there in the eighties. It was like a nightmare. An empty, void-like period.
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Benny Boy
(@wheeler_benny) reported
@NatWest_Help Just wanted to change my payment limit so I could pay a deposit. Can't use a reader w/out ordering a Natwest one?? Can't register for biometrics for some reason?? Never had these issues with any other bank. Regret opening a Natwest account.
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JesusJM
(@hardhouse6) reported
from
Birmingham, England
I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support
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Steve Litchfield
(@stevelitchfield) reported
@PaulGarner @ScaryifLiteral @tedsalmonuk I don’t have the NatWest app, but my two banking apps both work fine on one of the two screens each, at the same time. Does that help?