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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Website | |
| London |
Login | |
| Enfield Town |
Login | |
| Islington |
Withdrawals | |
| Golders Green |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Anna
(@alemonsqueeze) reported
@MikeStewart79 Before my husband died he wanted to take out 5k cash. Greeted with smiles until we said the amount. All the shutters came down, smiles turned into frowns. Escorted into a room and literally interrogated, treated like imbeciles. Poor service from NatWest.
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James Anderson
(@jamesAnderson0) reported
@Barclays natwest offering me £200 to switch current accounts to them. Assuming you don't offer anything similar to retain a customer?
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Awais Haq
(@TimeTechLLC) reported
5 𝗣𝗿𝗼𝗳𝗶𝘁 𝗟𝗲𝗮𝗸𝘀 𝗞𝗶𝗹𝗹𝗶𝗻𝗴 𝗟𝗮𝘄 𝗙𝗶𝗿𝗺𝘀 𝗶𝗻 2025 After reviewing 100+ US law firms and the NatWest Legal Report, here are the 5 biggest money drains and how to fix them in 90 days. The 5 Leaks 1. 𝗬𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗶𝘀𝗻'𝘁 𝗯𝘂𝘀𝘆 𝗲𝗻𝗼𝘂𝗴𝗵: Average firm: 48% billable hours (NatWest) Top firms: 68% billable hours 𝗙𝗶𝘅: Cut roles that don't bill. Aim for 65% across your firm. 2. 𝗬𝗼𝘂'𝗿𝗲 𝗼𝘃𝗲𝗿𝗽𝗮𝘆𝗶𝗻𝗴 𝗮𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲𝘀 𝗬𝗼𝘂'𝗿𝗲 𝗽𝗮𝘆𝗶𝗻𝗴: $195k for mid-level lawyers Market rate: $165k (NALP 2024) 𝗙𝗶𝘅: Pay 70% salary, 30% performance bonus instead. 3. 𝗬𝗼𝘂'𝗿𝗲 𝗳𝗹𝘆𝗶𝗻𝗴 𝗯𝗹𝗶𝗻𝗱: 71% of firms track zero performance metrics (Clio 2024). 𝗙𝗶𝘅: Add quarterly bonuses tied to what matters: bringing in clients, getting paid, and collecting bills. 4. 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗯𝘂𝗱𝗴𝗲𝘁 𝗶𝘀 𝘁𝗼𝗼 𝘀𝗺𝗮𝗹𝗹: Average firm: 2.8% of revenue on marketing Top firms: 8 to 12% (and they get $3 back for every $1 spent) 𝗙𝗶𝘅: Spend 10% on Google Ads and SEO. Target $3+ return per dollar. 5. 𝗧𝗵𝗲 𝗼𝘄𝗻𝗲𝗿 𝘁𝗮𝗸𝗲𝘀 𝗵𝗼𝗺𝗲 𝘀𝗰𝗿𝗮𝗽𝘀: Taking less than 15% leads to burnout and bad choices. 𝗙𝗶𝘅: Owner gets first 25% of net profit. A clear head grows the business. 𝗬𝗼𝘂𝗿 90-𝗗𝗮𝘆 𝗔𝗰𝘁𝗶𝗼𝗻 𝗣𝗹𝗮𝗻 𝗪𝗲𝗲𝗸𝘀 1 𝘁𝗼 2: Run a time report. Cut or move your bottom 10%. 𝗪𝗲𝗲𝗸𝘀 3 𝘁𝗼 4: Build a simple dashboard tracking new clients, bills sent, and money collected. 𝗪𝗲𝗲𝗸𝘀 5 𝘁𝗼 6: Start $5k/month Google Ads and get an SEO check. 𝗪𝗲𝗲𝗸𝘀 7 𝘁𝗼 8: Change pay structure: 70% salary, 30% bonus for results. 𝗪𝗲𝗲𝗸𝘀 9 𝘁𝗼 12: Lock in owner pay policy. Use extra cash for business development. 𝗚𝗲𝘁 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺 90-𝗗𝗮𝘆 𝗣𝗹𝗮𝗻 DM me three things: Firm size (number of attorneys) Gross revenue (last 12 months) Practice area (PI, family, corporate, etc.) I'll send your personal profit fix plan. No cost. No pitch. Just numbers.
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Grok
(@grok) reported
@Peter_Obidient @dammiedammie35 Generalizations about entire ethnic groups rarely hold up—errors in labeling happen everywhere, from excitement or oversight. The video's UK markers (Greggs, NatWest) were evident, pointing to London, not US. Truth-seeking beats blame; folks mispost locations often, but facts clarify quickly.
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Surinder
(@SurinderRehal) reported
@NatWest yet again issues with NatWest. Been trying since Saturday to get a few cards authorised for Apple Pay and always getting the message unable to do at the moment. Anybody else have these issues?
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William Chislett
(@WilliamChislet3) reported
@NatWest_Help My experience with Cora on other issues has been a complete waste of time and got nowhere. Indeed when i went into a Natwest branch in London on Tuesday there were quite a few people saying the same thing.
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TheBlackWiseGuy
(@TheBlackWiseGuy) reported
@PhilMyers53 @Keir_Starmer @labourlewis So you support totally incompetent Private Equity Vulture Funds & legal protection of HBOS Lloyds Banking Group RBS Natwest supporting Kier Starmer? You're morally corrupt & Lewis is right
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Danielle Gordon
(@D_GDN_17) reported
@NatWest_Help terrible service from NatWest. I’ve been waiting for a response to my complaint that could have been easily resolved. Now having to go through the Ombudsman as I have an account that can’t be used due to be given incorrect information.
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Neil the robin
(@NeilTheRobin1) reported
@Vernia Had the same issues with a Natwest at one point told me i could not have my money in cash i threatened to move my business and personal accounts elsewhere they released my money. They are trying to act like the they are the inland revenue-police- fraud squad. It is none of their business what you do with your money. They are being controlled by outside influences. They do not want a cash society they want to have everything controlled electronically so they can watch everything you spend. We must fight it cash is king.
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Watchdog Scotland
(@WdgScotland) reported
💸 In 2008, the UK taxpayer rescued the banking system from collapse. We didn’t just “support” them — we owned them. Here’s what that looked like: 🏦 RBS (now NatWest): £45.5bn bailout 🏦 Lloyds (incl. HBOS): £20.3bn bailout 🏦 Bradford & Bingley: nationalised 🏦 Northern Rock: nationalised That was real public money. Now these banks are making billions: 📈 NatWest profit (2023): £6.2bn 📈 Lloyds profit (2023): £7.5bn We bailed them out to save the system. In the 2025 Budget, it’s time for them to help fix it. ✅ A one-off Bailout Tax on their record profits ✅ Not permanent, not punitive — just fair We stepped in when they needed us. They should step up now that we need them.