Is NatWest down in London, England?
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The latest reports from users having issues in London come from postal codes EC1N.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (37%)
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Login (23%)
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Transactions (21%)
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Mobile App (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: Hackney, London, City of London, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| City of London |
Mobile App | |
| Croydon |
Website | |
| Southwark |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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stevo_08
(@stevo_0151) reported
@NatWest_Help don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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stevo_08
(@stevo_0151) reported
@NatWestGroup @CitizensAdvice DO NOT SET AN ACCOUNT UP WITH NATWEST THEY FREEZE PEOPLES ACCOUNTS FOR NO REASON OR GIVE AN EXPLANATION TO WHY OR WHO HAS FROZEN THE ACCOUNT!!!! CHECK OUT THE FACEBOOK GROUP NATWEST CLOSED DOWN MY ACCOUNT. THEY HAVE DONE IT TO THOUSANDS OF PEOPLE
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BooBooQ62
(@BooBooQ62) reported
@KhyleDeen @arrivanorthwest Natwest and no problem!! The excuse @arrivanorthwest gave me for the transaction was the wireless was down on the bus! That shouldn't apply to the ticket machine!! I was fumin!! And the schedule s are a joke too!! Just stood waiting for 15 mins an FOUR arrived at once, all 86
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Nomes
(@NaomiMcHugh98) reported
@thedavidcurrie @Tesco Same happened to my friend working for NatWest.. severe anxiety, bipolar.. all doctors notes to cover her. Came back had a HR meeting and fired her days before Xmas 😭 company has no guilt and no care for staff
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James (C)ushion
(@JamesCushion) reported
from
Bristol, England
@NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working
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Jean Luc Chapotot
(@jeanlucchapotot) reported
@NatWest_Help my wife is trying to add her NatWest credit card (she's an additional card holder) to Apple Pay, but text verification isn't available, and the recorded message when calling the number says to use the app, which also doesn't work. Can you help please?!
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stevo_08
(@stevo_0151) reported
@NatWest_Help don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people
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Dan V
(@harlo786) reported
Oh and my new relationship manager pathetic waste of space Iv made complaints but nothing. The guy doesn’t respond to my messages and never picks up my telephone calls Natwest definitely don’t support small businesses from my experience Time to find another bank
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Anne Newby
(@anewby13) reported
@NatWest_Help Am unable to register my child’s CTF change of account at Natwest Investments Online and waited to speak to someone for nearly an hour. Absolutely rubbish service! But hey, I can message them with any questions once I’ve registered 😡
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Paul
(@GravPa) reported
@LUSCgriffinLUFC @LUSCarborough Awful news. I am pretty sure this is the same SS I worked with at 16 yo in my first job at the NatWest bank. A lovely guy 🙏🏻