Is NatWest down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC4R.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Login (35%)
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Transactions (21%)
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Mobile App (21%)
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Website (16%)
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Withdrawals (5%)
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Transfer (2%)
Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: London, Croydon and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Croydon |
Mobile App | |
| Hackney |
Login | |
| Hackney |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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subhan ahmed
(@SubhanAhmed_) reported
@NatWest_Help hello I am abroad and the flight tickets I bought using NatWest credit card, the flight got delayed. I am wondering how I can report back to credit card team and claim compensation. Can you please help?
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Fidge
(@FidgeyCent) reported
NatWest tracking customers co2 emissions and telling them how to cut down is something straight out of a Black Mirror episode. It will go from recommended use to an allowance very quickly, this is a road we don’t want to go down
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bobianna
(@boujeebx) reported
that little maintenance outage after midnight on natwest rlly pisses me off
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debbie
(@xiaomai76409159) reported
Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.
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Nick
(@nichola04692667) reported
@BTC_Archive I’m in the uk.. my NatWest account limits my withdrawals and now gives me a co2 score. With a detailed run down of kg of carbon used per transaction and advise on how to get it down/
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Dr Bilal Hassam
(@bilalhassam) reported
7 calls, an hour plus waiting on hold, multiple online chats and Natwest Bank cannot issue a simple confirmation letter. Closing my account after 19 years. Seems there's much better services out there. Sorry @NatWest_Help / @NatWestGroup / @NatWestBusiness
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Sully
(@Paddyboy1875) reported
@BrendanClay666 @NatWest_Help Nonanswer from natwest...no **** ..start of the carbon tax revolution. The great reset!!!
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Frances H
(@Fertiv) reported
@ShappiKhorsandi @HSBC_UK TBH they are all much the same. I'd suggest finding one with a branch near you. Then you can at least take paperwork in yourself and get a receipt. (I know its retro, but might help keep local services going to.) FWIW I had good service from Natwest with a tricky stuff recently
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Swaledale Mutton Co.
(@SwaledaleMutton) reported
@muddymuddymum @DerbyLoco One of my business accounts refuses to show me transactions older than a month. No statements, no transactions online and I cannot change to paper statements. Been like that for 2 years +. Natwest don't seem to be able to fix it...
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://debit-card-services[.]com/Login[.]php #phishing #natwest