Is NatWest down in London, England?
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The latest reports from users having issues in London come from postal codes EC1N.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Transactions (19%)
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Mobile App (17%)
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Transfer (2%)
Live Outage Map Near London, England
The most recent NatWest outage reports came from the following cities: London, City of London, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| City of London |
Mobile App | |
| Croydon |
Website | |
| Southwark |
Transactions | |
| Mitcham |
Mobile App | |
| Ealing |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa
(@V_2the_P) reported
@NatWest_Help Hi, I tired to pay for something with my credit card, hit pay button and the site stopped working and went back to the payment option. NatWest says payment pending. Is there a way to check it's been taken or not? I need this paid ASAP 😩
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Sue Pinkney
(@SuePinkney) reported
NatWest Bereavement Service is appalling -never answer the phone shame on you.
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Steve
(@zz5g72) reported
@MoneySavingExp Natwest site is a mess. Going round in circles due to Joint account. Basically it seems you can't use the switch service for a joint account. Have to first open a sole account and later add another person. Pain in the butt.
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Marc
(@MarcBeddy) reported
@SP_EnergyPeople Hello. Called to pay my bill today and on the first transaction the operator said it hasn’t gone through and to try again. Did it again and it went through. Just checked my bank and it’s taken it twice. It’s pending so NatWest can’t help. Will it go back in acc?
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ez - pain in the *** era
(@EmotionaIEz) reported
from
Cardiff, Wales
The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?
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Matt Hosking
(@MattAgileCoach) reported
@TheEdenSessions @LionelRichie So the problem is that with higher value tickets (and multiples of them), you are not passing the payment authorisation requirement back from Natwest bank, and are just failing the payment. It worked with Barclays in the end.
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Ftp177
(@CapoVenum) reported
@HukAleksandra You can allways deposit to your crypto account lol. Natwest blocked me, this is the only they can't block me.
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Gavin Hollis
(@admglrh) reported
@NatWest_Help says Google Wallet is the problem. @GoogleWallet says it's NatWest. Would someone please make the new debit card I don't want and didn't ask for work?
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Bluesatsuma…👀
(@bluesatsuma77) reported
@_JTrades_ I use Swissborg for fast on/off ramp fiat and Natwest have never flagged any issues making transfers to them..
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GoggiePlays
(@goggieplays) reported
@Jinenken @HSBC_UK Natwest is garbage don't go there!