NatWest

Is NatWest down in London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in London, England 01/07/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Transactions (22%)

    Transactions (22%)

  3. Login (22%)

    Login (22%)

  4. Mobile App (19%)

    Mobile App (19%)

Live Outage Map Near London, England

The most recent NatWest outage reports came from the following cities: Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomIslington Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • 20Rwalmsley Dr.Crypto (@20Rwalmsley) reported

    @alanartdirector @TheFCA @santanderuk Yep luckily I’ve not had huge issues with NatWest but I’m sure it’s coming 🙄🙄

  • Helena_Ann93 Helena-Ann🐝🐝 (@Helena_Ann93) reported

    @NatWest_Help is NatWest down? My step dad can’t make any payments which isn’t the best around Christmas. X

  • JudithB64942509 Judith Baxter (@JudithB64942509) reported

    @MickeyDeehan @coaimpaul Natwest are now providing accounts ,working with shelter.

  • Claire67124511 CM (@Claire67124511) reported

    @NWG_Jobs Hi NW, job R-00145811 has recently been advertised on the government website however when I go online to NatWest careers can’t find the job position. Can you please advise? Very interested

  • PriusOmega PriusOmega (@PriusOmega) reported

    @WSJ Fine less than profits from manipulation, but also, lets not forget the other side of the fine, the regulators. Lets review: - NatWest makes money. - Regulators make money. - Regulators have no incentive to permanently shut down a source of income. Why and how would this stop?

  • dani_poole55 Mrs Hall (@dani_poole55) reported

    Thanks @Tesco for ruining Xmas - saying there is a problem with a bank card (@natwest confirms there is not) and refusing to take alternative payment details for our click&collect order- so now our Xmas food delivery is cancelled. What appalling service - unbelievable

  • stockley_ryan Ryan Stockley (@stockley_ryan) reported

    @George_Bligh @MonzoStatus You clown, I pay for a service and should be able to access my money 2 days before Christmas. NatWest never died on me.

  • Ishields40 shields40 (@Ishields40) reported

    Is ******* #natwest down aswell now?

  • sunshinesoph79 sophie (@sunshinesoph79) reported

    @NatWest_Help Mine is the same I have transferred money from an account into my NatWest account and it’s not showing and my credit balance is out too due to refunds on my credit card that are showing I should be in credit not “owing” there are lots of probs reported on “down detector”

  • Blackedgebeers Blackedge Brewing Co Ltd (@Blackedgebeers) reported

    happened & we have constantly had to chase. Called again today & was ASSURED I would be called before 5pm! This did not happen. I would advise any business considering banking with Natwest to avoid as the customer service is disgustingly bad. I have today written to the banking