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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hackney, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Mobile App (20%)
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Transactions (15%)
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Transfer (3%)
Live Outage Map Near Hackney, Greater London, England
The most recent NatWest outage reports came from the following cities: City of London, Croydon, Southwark and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Croydon |
Website | |
| Southwark |
Transactions | |
| Mitcham |
Mobile App | |
| Ealing |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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luke Charles
(@luke44282906) reported
from
Romford, England
@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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sachmbh 🇵🇸
(@SSashaHb) reported
@NatWest_Int @decappeal Do not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES
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sachmbh 🇵🇸
(@SSashaHb) reported
@NatWest_Help Do not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES
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Colin H
(@Colin_H1972) reported
@NatWest_Help Initially was a comment that I couldn’t register because your “feature” thinks my face isn’t good enough quality. FaceID that I use daily to unlock device and works to login to apps including the Natwest mobile banking app. Your biometric feature is unable to do its primary job
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Pip White
(@ThisisPipWhite) reported
from
Tarporley, England
Worst customer experience ever = Natwest Premier Banking. When will businesses learn that customer experience IS EVERYTHING?
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David Stirling
(@dave_stirling) reported
@NatWest_Help good morning, I’m trying to report that my credit card account details seem to have disappeared from my NatWest banking app. Having been on hold now for half an hour, can you tell me if you’re having a problem or do I wait for the call to be picked up?
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Tobiason Pool
(@TobiasonPool) reported
@NatWest_Help So lloyds are open 9am till 1pm, nationwide are, barclays are, just natwest are closed. Time to vote with my feet you are doing nothing for customer loyalty, total joke.
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Ss
(@simstar90) reported
Natwest bank carry the compassion of a corpse. No care, no value, no managment skills, no problem solving even attempted. Quite literally ignore you. I mean literally dont reply. But yet when they wanted answers from me they made sure they dam well got them
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Sarahhh
(@sarahnaomi151) reported
So these days because of covid The people that work in @NatWest_Help can’t actually set up bank accounts any more. What do they do? Surely that’s a really big part of working in a bank? #natwest #bank #covid
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sachmbh 🇵🇸
(@SSashaHb) reported
@NatWest_Help NatWest ‘Customer Service’ online form: ‘error messages’; Twitter: in private message ‘nothing I can do’; Customer service telephone: For 2 weeks ‘it’s with the investigations team’. ‘Customer experience’: it will be paid back to the payer - it hasn’t been 4 2.5 wks.
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sachmbh 🇵🇸
(@SSashaHb) reported
@NatWest_Int Do not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES