NatWest

Is NatWest down in Hackney, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hackney, Greater London, England 01/26/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Hackney, Greater London, England

The most recent NatWest outage reports came from the following cities: Croydon, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login

Community Discussion

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NatWest Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • freddiecamp Steven (@freddiecamp) reported from Epping, England

    Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • kjtud Kirsty Warren (@kjtud) reported

    @NatWest_Help appalling service! My son has been trying for 4 weeks to access his child trust fund. No one answers the phone, cannot register online!! How is he supposed to get his money??? Avoid NatWest at all costs

  • jeanfromlancs jean graham. 🐝 NHS💙 EU❤️#FBPE👍 (@jeanfromlancs) reported

    @MrsLesleyKemp @HSBC_UK Truly Dreadful bank. We opened a/c with them at the recruitment agency I used to work for so obviously a large account but their customer service was diabolical. We moved to NatWest only 6 weeks after opening the hsbc account and never looked back

  • acraigmiles Craig Miles (@acraigmiles) reported

    @StarlingBank Yes we have the IBAN. The problem is that to transfer money from the UK bank account (NatWest) requires an account number and sort code.

  • KhyleDeen Khyle (@KhyleDeen) reported

    730am my #ApplePay transaction didn’t go thru, then at 733am I get a notification in my Wallet app saying approved, when it was declined on the @arrivanorthwest machine twice with my @NatWest_Help card. Arriva’s machines seem to have issues with #ApplePay and NatWest, not happy

  • StarlingBank Starling Bank (@StarlingBank) reported

    @acraigmiles The EUR account only supports incoming SEPA payments. If Natwest can instruct a SEPA payment, then you shouldn't have a problem receiving in your EUR account, but you'll only be able to use your IBAN & BIC associated with your EUR account. We hope this helps 👍

  • ItZzBrett 𝑩𝑹𝑬𝑻𝑻 (@ItZzBrett) reported

    @FamaraDave @BristolCity They are having problems with Barclays and NatWest. Have to use another card.

  • thfc_lish Lish (@thfc_lish) reported

    Who else mutes the NatWest adverts? Really ******* piss me off. Nobody cares about your ****** fake story. **** off.

  • KwyatMan KWYAT MAN (@KwyatMan) reported

    @hm_custserv #FRAUD happened in your store and you tell my mum you can't help?... Ridiculous. The sale hasn't gone through (According to Natwest) - you can cancel it. How can you not find out which store her card was used in?

  • _17abbas Abbas ☔ (@_17abbas) reported

    @XxMera_x @ismaprivx Natwest is long I can never login without taking half an hr

  • sebNFT Crypto~Seb - Leveraged Loris Lounge (@sebNFT) reported

    @LadyofCrypto1 My credit score was pushed down by over 10 pts because I made some crypto purchases (which I fully paid off in time) now everything I purchase I do through Revolut in the UK. Natwest have also frozen my account before all the way back in 2016 when I purchased crypto.