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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hackney, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Login (24%)
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Transactions (18%)
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Mobile App (16%)
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Transfer (3%)
Live Outage Map Near Hackney, Greater London, England
The most recent NatWest outage reports came from the following cities: Croydon, Southwark and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Website | |
| Southwark |
Transactions | |
| Mitcham |
Mobile App | |
| Ealing |
Website | |
| London |
Login | |
| Enfield Town |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Steven
(@freddiecamp) reported
from
Epping, England
Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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brittany
(@brittan00315381) reported
@AskVirginMoney no, I've managed to transfer it to my other current account, NatWest. much better service and no problems from them
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Richard Powell
(@Richard39010337) reported
@NatWest_Help Does anyone work at NatWest customer support? Been trying to get through on the phone for 2 hour to talk about my Mums Power of attorney.
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𝑲𝑰𝑬𝑹𝑨𝑵
(@itskieranrhodes) reported
I am blown away by the service that I have just received… and I thought I was more mind blown by the fact that one of @NatWest_Help customer advisors advised me to apply for a £2,500 loan. I was just contacted by NatWest’s complaints department… read that again. “Complaints…
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•°𝗦𝗜𝗠𝗢𝗡°•
(@Simon4Edmonton) reported
@humayunhussain They're shite, I left for NatWest. I know they have had problems but so much better than Abbey National/Santander. Change banks it's easy
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Alex Barrow
(@barrow_alex) reported
NatWest cancelled my debit card due to expire August ‘23 (their initiative, not mine), and they tell me the replacement is going to take 3-5 working days to arrive. Which, as I’m on leave for a fortnight as of Monday, is a bit tight.
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Alexander
(@OrderOfTheDitch) reported
@BigMarkyB @staylorish @KennyFarq NatWest (formerly RBS) have said they would relocate their HQ to London. BAE would move their shipbuilding outside Scotland. For some companies Scotland’s market would be too small to service if the trading situation was different from how it is now.
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Malleychops
(@bbear74) reported
@NatWest_Help not being funny natwest, but these new credit cards are a bloody nightmare. I've got 2. I cant for the life of me remember which is which account so have to access my card info on the app EVERY single time. Can you start putting the account numbers back on please?
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Shaftesbury
(@Richneville56) reported
@barbismiles8 In 1991 when Lamont put my mortgage up on an almost daily basis I used to get a nice letter from NatWest telling me I had exceeded my overdraft limit and that the letter would cost me fifty quid! How they thought that would solve the problem is beyond me.
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Paige Magpie✨
(@MagpiePag) reported
Why on EARTH is NatWest so impossible to use. I need my account number and sort code to signup for online banking yet their new cards don’t state this on the card and you know how to get them??? ON YOUR ONLINE BANKING. @NatWest_Help I’m just trying to set up a bank account ffs
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Helsbels 🏴 🇬🇧 🇺🇦
(@hihings) reported
from
Bordon, England
when I was with NatWest I could always get onto their app. With @HalifaxBank I can't. Too many branches closed and I need to access my account