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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hackney, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (33%)
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Transactions (22%)
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Website (22%)
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Login (22%)
Live Outage Map Near Hackney, Greater London, England
The most recent NatWest outage reports came from the following cities: Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Website | |
| London |
Login | |
| Enfield Town |
Login | |
| Islington |
Withdrawals | |
| Golders Green |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Steven
(@freddiecamp) reported
from
Epping, England
Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Piepie
(@Piepie83040438) reported
@NatWest_Help Have managed to add 5 bank cards with other banks to Google Pay no problem but not NatWest. Doesn't send verification code to me registered mobile number.
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Sare's Page 💛💙💛 #SafeEdForAll
(@DeeMeanz) reported
Hi Natwest, what do I do abt money that has been stolen from my account please?? Some arsehole has stolen my card and spent my money to support me and my kids and some of my rent money too!!! 😔😔😔😔😔
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Thomas Redmond
(@ThomasR33352028) reported
@NatWest_Help @decappeal Don’t bank with NatWest. I’m abroad and they cancelled my card so they could switch it to a Mastercard so they could save themselves some money. I’m 3500 miles from home with no access to my money and they won’t stop it. I’m moving to @StarlingBank
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Amit Tripathi
(@AmitTri16465374) reported
@centralbank_in @RBI @FinMinIndia i am dissapointed with tha banking services. I have been send an amount from natwest bank on 20th april and its been more than 6 days and after multiple call and request the help have not been provided to me. The amount has not been credited
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Chris C
(@CHRISCURTISVQC) reported
@NatWestBusiness closed my account while I working abroad WITHOUT NOTICE and STOLE over £3,000 in cashflow. They then here on Twitter resolved nothing via DM, gave me the wrong number, and then gave me the wrong number AGAIN. NEVER EVER do business with Natwest
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Wijdan Yaseen
(@WijdanYaseen) reported
@NatWest_Help for the third day can’t see my bank account on app and can’t access my money Natwest !! Very bad this the way treating customer for 20 years 😢
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Amy 🏳️🌈 🇮🇪
(@humourscript) reported
My new debit card finally arrived. And then Natwest, hilarious trolls that they are, e-mail me to say they notice I haven't started using my new credit card yet. NO **** SHERLOCK! I STILL HAVEN'T RECEIVED IT! WOULD LOVE TO USE IT! PLEASE PUT THROUGH LETTERBOX SO CAN SPEND!
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Bex Sander
(@bandasaurco) reported
All the adverts in London at the moment are NatWest (“we’re humans!”), Pepsi (“we exist!”) and TalkTV (“haha triggered you beta *****?! **** you”)
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forest 🌳
(@canonicalelm) reported
**** natwest ur website is shite and I’ve been waiting for customer service to respond for 2 hours 🖕
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wideboy
(@wideboy43495418) reported
Natwest Clearspend, both the website and the app, is woefully inadequate. If you want a credit card, DON'T get it from Natwest. #Natwest #Clearspend