NatWest status: access issues and outage reports

Problems in the last 24 hours in Hackney, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

• 
  Chris Tindall (@chewytheleftie) reported 3 minutes ago from Walthamstow, England

  @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

• 
  Mercedes TL 🥝 (@___lynniie) reported 5 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  ME88 (@ME8803076435) reported 18 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  ME88 (@ME8803076435) reported 27 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Michael Stockwell (@mikestockwell) reported 38 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  ME88 (@ME8803076435) reported 40 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Regan (@999Sweeney) reported 7 minutes ago

  @paullewismoney I wouldn’t use them if I could, NatWest are awful

• 
  Car Autotrader (@autotrader80497) reported 7 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

• 
  Jijingi u Ter (@jijingiUter) reported 8 minutes ago

  @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

• 
  John Lundstram (@Lundstrams_peg) reported 8 minutes ago

  @JonnyLavn @ScotlandSky Have a wee read of the crown prosecution service website. Also stops you looking like a right ******* idiot on here Copernicus. Alternatively speak with natwest a company which was famously criminally prosecuted recently. Want it in words of one syllable or less next?

• 
  Apurv Nagpal (@apurvnagpal) reported 11 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Duke of Lambeth (@DukeTinoM) reported 11 minutes ago

  @TheLightish @LloydsBank @WhiteSaiber It's always Llloyds my wife banks with Natwest and she never has this problem

• 
  Joe Smith (@IzriteAD) reported 14 minutes ago

  @peterjukes This was literally 3 years ago, the article states the short position was held since the spring of 2023 before the announcement that coutts closed his account. If Farage got the letter in June 2023 but they were already shorting NatWest, then this will be a non-issue.

• 
  R (@rjb_1998) reported 16 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  paul6767 (@paultraynor67) reported 17 minutes ago

  @exRAF_Al @miriam_cates @WilliamClouston finalizing the NatWest/RBS sale at such a significant loss, Labour government isn't just balancing books; they are erasing the evidence. Once the shares are gone, the "investment" is over, and the loss becomes a legacy issue.

• 
  Di Beirne (@ScattyCat) reported 22 minutes ago

  @NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs