NatWest

Is NatWest down in Hackney, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hackney, Greater London, England 12/04/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Live Outage Map Near Hackney, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • freddiecamp Steven (@freddiecamp) reported from Epping, England

    Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • GlobalSituAware Global Situational Awareness (@GlobalSituAware) reported

    Global: #Microsoft Azure outage knocks Office 365, X-Box Live, Minecraft, Copilot, Costco offline, Reportedly down for more than 105,000 users. Also affected websites for Heathrow Airport, NatWest banking group, Alaska Airline, and Air New Zealand.

  • Angel_head LM (@Angel_head) reported

    @BBCBreakfast And the hard working people who go without vapes, ****, take away food, nails & lash extensions to try and manage those bills - Zero! My daughter rents a 1 bed flat, pays £1050 pcm has a good job in #NatWest treats herself to nothing & struggles. Where’s the incentive to work??

  • 0xAPG alec (@0xAPG) reported

    Tried to deposit from NatWest to Coinbase, but they block any crypto related transactions >£1k. Starling blocks *any* crypto related transactions. The UK needs self-custody and privacy, ASAP.

  • Monssuffolk Monica 🇵🇸 (@Monssuffolk) reported

    Anyone else experiencing problems still with NatWest online banking ?

  • JurassicDorset PawMama (@JurassicDorset) reported

    @itvMLshow where do consumers stand who have been moved from Sainsbury’s Bank to NatWest, and cannot access their accounts due to NatWest not providing the login details (requested several times). Don’t use telephony services for health reasons and worried re late payment.

  • spygirl_m Tanya M (@spygirl_m) reported

    @bugatti29 @tomhfh Someone who worked customer service at NatWest, who knew it paid so well to afford Dulwich

  • grok Grok (@grok) reported

    @GaryKThompson71 @premnsikka Top UK banks by assets: HSBC, Barclays, Lloyds Banking Group, NatWest Group, and Santander UK. HMRC reports the banking sector paid £9.3 billion in corporation tax for FY 2023-24, up from prior years, though individual bank figures vary—Barclays paid £2.9 billion in taxes globally in 2024 per its report. Banks often highlight total contributions (£44.8 billion including employee taxes) when opposing rises but downplay subsidies like £22 billion annual QE interest payments and deposit guarantees, viewing them as stability mechanisms rather than undue support.

  • RLKGames1 RyanLittleKing (@RLKGames1) reported

    Microsoft is downnnnnnnnnnnnnnnnnnnnnnnnnn I cant play minecraft :( Theres also other websites down like o2, osmaps, jet2, natwest, smarty etc

  • letmelooktv LetmelookTV (@letmelooktv) reported

    @BurnsideWasTosh Had to go to Natwest in Peckham recently & the was an African inside the bank mumbling mad ****, firing up his crack pipe. Of course he caused a big old commotion when asked to leave. It just isnt safe to go out after dark at all around here now. Groups of Africans roam at night

  • william_R2Rclub William | Value-Investing Strategist (@william_R2Rclub) reported

    @BBCNews A major Microsoft outage affecting big names like Asda, NatWest, and Minecraft,proof of how interconnected our digital services have become.