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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hackney, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Mobile App (20%)
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Transactions (15%)
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Transfer (3%)
Live Outage Map Near Hackney, Greater London, England
The most recent NatWest outage reports came from the following cities: City of London, Croydon, Southwark and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Croydon |
Website | |
| Southwark |
Transactions | |
| Mitcham |
Mobile App | |
| Ealing |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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luke Charles
(@luke44282906) reported
from
Romford, England
@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mephistofish
(@MephistoMatt2) reported
@Trailer_Swift69 Yep. Read the statistics for US DA successful prosecutions. They create a galaxy of offences and make you plead to a lesser offence to scale down the time. I read the book of one of the NatWest Three, US Justice is a joke
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Agit
(@iagit_) reported
@NatWest_Help Natwest blocked my friend's account without any reason. He won't be able to pay his rent and bills. He earns his money as self-employed and cannot access personal and business accounts.When will you end this banditry?
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Gray
(@GrayTendo) reported
@NatWest_Help Hello, NatWest, I need some help please..
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Kamlesh Morjaria
(@KamleshMorjari1) reported
@BBCNews UK Banking collapse started... Terrible excuses by NatWest...🤬 Who are they to tell me I can't transfer my money into cyptos🤔. Main reason is to stop a bank run and collapse due to their overleveraging bets. People get your money before your left high and dry.
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George
(@fuzzmonkey) reported
@thetimmorgan Getting business accounts with NatWest was straight forward for a UK Ltd and their online / app stuff is not terrible. No idea for US owned parent co though. It was quick too, but cant remember extact timeless.
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Kelly Cartlidge
(@77vintageKb) reported
@NatWest_Help @NatWestGroup @financialombuds shocking service from NatWest. My Nan, a customer for 25+ yrs, has been unable to use her card. She has to wait up to 14 working days for a new telephone banking pin. Despite passing security on the telephone. There is no local branch.
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Miss Brown's Boy
(@MissBrownsBoy) reported
@bdjoetsu @japanese_lunch If it helps, I have a NatWest bank account in UK and have no problem whatever having a Japanese address. I can change address online, too. I also have a Santander account, which is as bad as NatWest is good.
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Chris
(@Chris19626211) reported
@NatWest_Help Hi Team, I am unable to add any of my NatWest or RBS cards to Apple Pay. Are there any system issues your end?
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Jon Honeyball
(@jonhoneyball) reported
@BarclaysUK I'm simply trying to work out what "banking" means when my local market town branch doesnt handle cash after 2pm. I had to go to Natwest who were very helpful Maybe, as a Premier customer, there is a lesson to be learnt?
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Ichimoku Scholar
(@IchimokuScholar) reported
@BTC_JackSparrow Natwest have been no issue until this. Not sure if it affects premier customers. Possibly time to shop around.