NatWest

Is NatWest down in Hackney, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hackney, Greater London, England 01/18/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Hackney, Greater London, England

The most recent NatWest outage reports came from the following cities: Croydon, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • KimDriver11 Kim Driver (@KimDriver11) reported

    @VoteYesSept @NatWest_Help Eventually "oh yes, I see it now - it's in the wrong box". (Rubbish - NatWest's automated customer call centres use it when they offer a call-back as an alternative to queuing. The only problem that a 15m slot is actually a two hour slot - and then you're back in the queue!)

  • Oli_Leonard Oli (@Oli_Leonard) reported

    @tastecard trying to register via my Natwest platinum account and it is asking me for a membership number. When I sign in online, I cannot find the number on my tastecard account. Cannot login via your app as it keeps crashing.

  • verityglover Verity Glover (@verityglover) reported

    @HSBC_UK hi, I transferred £500 to my son’s account today but it hasn’t turned up. I have been into my bank branch (Natwest) and they say payment has gone and it’s correct acc number and sort that I have paid to before. Please help, he’s going off to University tomorrow. Verity

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Also, **** Natwest. When asked can they help track down where the payments been sent. They’ve said because she’s give him her bank details she isn’t eligible for a refund. ******* rats mate. Snapping my card up as I speak

  • Sexy_Bean248 theBeanMan (@Sexy_Bean248) reported

    NatWest Bank’s customer service is terrible

  • elyndys Dangerous dilettante (@elyndys) reported from Sheffield, England

    @NatWest_Help Couldn't do the transaction anyway because the site says my card "has expired" even though it's brand new, not exactly a great day in my relationship with NatWest

  • WhitlockAndPope Whitlock And Pope (@WhitlockAndPope) reported

    @khaleesi_101 I went down the road to the NatWest branch. They only had three staff in themselves, but they did it anyway and looked pretty displeased when they heard the [redacted] branch had sent me down. Took just under 15 mins. Lovely chap called Les sorted me out.

  • pangwing pangwing (@pangwing) reported

    @JamesFlanderss @HSBC_UK @MoneySavingExp Finally some acknowledgement of their failed processes! We went with NatWest and are up and running. Our experience with HSBC has definitely put me off ever banking with them again. Just the stress of trying to get a sensible resolution through their "support" was enough for me!

  • garydunion Gary Dunion 🍉 (@garydunion) reported

    Girls on Tinder all say they want a partner in crime but when I ask them to help me rob a NatWest they unmatch? Smdh women are complicated.

  • PantherAS90 andrew ⚔️ (@PantherAS90) reported

    NatWest customer service is absolutely terrible. 😭