NatWest status: access issues and outage reports

Problems in the last 24 hours in Poplar, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Bert (@XBerts) reported 4 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Michael Stockwell (@mikestockwell) reported 7 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  ME88 (@ME8803076435) reported 11 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  mohammed uddin (@RhynoMu) reported 15 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  Mercedes TL 🥝 (@___lynniie) reported 23 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  ME88 (@ME8803076435) reported 24 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  ME88 (@ME8803076435) reported 29 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mc california (@mccali99) reported 6 minutes ago

  @natwest Have emergency cover with you issue with a boiler Now told you can't get anyone out till Tuesday, that's not acceptable it's an EMERGENCY If this isn't resolved in next 24 hours I will be moving into a hotel at your expense until your emergency service rectifies issue

• 
  Smegton of the Kettle Isles (@Kettle_of_Smeg) reported 9 minutes ago

  @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

• 
  Mighty Mo (@mh379) reported 11 minutes ago

  @BasilTheGreat I’ll say this again: if you want to peacefully bring down the institutions profiting from the migrant crisis, hit them where it hurts, organise withdrawals from the banks. Natwest, Barclays, HSBC, Lloys, Santander to name a few Ask supporters to withdraw their money (even small amounts) from the big banks tied to government policy. The system is fragile, they don’t hold enough cash for everyone to withdraw at once. This is show hurt more than violent riots, it's how you apply real pressure wthout people getting jailed. National strike next, road blocks bring the country to its knees Fill the streets up and down the country demanding a GE and secure borders. Our ancestors didn’t fight for this. Enough.

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 12 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Naveen | AI • Dharma • Truth (@anaveentalks) reported 12 minutes ago

  @AndrewAndru2012 @VerdeSelvans the phone is still usable while it’s indexing, but expect it to feel a bit slower, warmer, and with higher battery drain for the first few days (sometimes up to a week depending on how much data you have especially photos and messages). It runs in the background.On UK banking apps: so far most people are reporting that Monzo, Barclays, Starling, NatWest, Santander etc. are working fine on iOS 27 beta.Rollback is possible but annoying you’ll need to restore via a computer in recovery mode, and you’ll lose data unless you have a backup from before you installed the beta. Beta backups don’t always restore cleanly to older versions.

• 
  Chris (@Sparky2504) reported 14 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  gary bond (@gaybo83) reported 17 minutes ago

  @PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly

• 
  Earnings Prism (@earnings_prism) reported 22 minutes ago

  NatWest Group $NWG completed the acquisition of Evelyn Partners with an enterprise value of £2.7 billion on 30 June 2026. The acquisition transforms NatWest Group's financial planning and investment management capabilities, and it is expected to generate pre-revenue synergies of 20%, increasing fee income and boosting exposure to the structurally higher growth UK wealth market. Evelyn Partners had £69 billion of Assets Under Management and Administration at the end of 2025, which combined with NatWest Group's £59 billion, would have brought total AUMA to £127 billion and total Customer Assets and Liabilities to £188 billion, or c.20% of NatWest Group's CAL.

• 
  BANG!³ (@Str8Buckets_) reported 22 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  Kath (@KathsSpace) reported 22 minutes ago

  Got told off when I got on the 51 bus in Yeovil today. I got on at NatWest and was told the stop is only for dropping off not picking up. Can’t find this info on the Buses Of Somerset website or the bustimes website. But at least now I know I suppose.