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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Login (28%)
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Mobile App (24%)
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Website (17%)
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Transactions (15%)
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Transfer (9%)
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Withdrawals (7%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Croydon, Islington, Southwark, Poplar and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Croydon |
Login | |
| Islington |
Withdrawals | |
| Southwark |
Login | |
| London |
Website | |
| Poplar |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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pensioner getting older
(@Terry01824970) reported
Beware of using a natwest card in lidl Mablethorpe their card readers are natwest and refused my my new narwest card so had to leave the shopping there and went to an ATM at the coop and got the money out no problem This is a natwest lidl problem but the wife used my card
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James Thomas
(@James_MRThomas) reported
@NatWest_Help now entering my *third* day of trying to speak to someone on your Credit Fraud team on the phone. Hours spent waiting on hold, significant inconvenience to me and a complete absence of customer service - starting to wonder why anyone is still banking with #Natwest
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𝕿𝖊𝖈𝖍𝖇𝖔𝖔 🔥
(@Techboo1) reported
@Elliot0403 I had similar problem, Barclays covered me thankfully after I reported it and got my money back. Doesn't Natwest have a reporting fraudulent purchase, so you can claim the money back?
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Otto Osirian
(@OttoOsirian) reported
@Natwest, I bank with you and have another bank account with another bank, I want to bring all my direct debits to my Natwest account but want to keep my other bank account too, can I use switch service to do this?
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samuel rd
(@sssamuelrd) reported
how mad that I was scammed out of £400 and neither @PayPal nor @NatWest_Help can help me whatsoever. @PayPal because I was told to pay via 'friends and family' (apparently no buyer protection if so) and NatWest because it was a direct debit payment via PayPal? Make it make sense
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Kat
(@Kat51221268) reported
@NatWest_Help are NatWest actually there to help customers in times of need or just put unreasonable barriers in place for them? Can you actually speak to a human face to face in a branch?
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Bijan Parsia
(@bparsia) reported
Ok. Another note from NatWest telling me my mortgage rate has gone up. Now 5.25% (I started at 4%). Thank goodness I have a offset mortgage with a full offset. I’ve long been puzzled by the ubiquity of variable rate mortgages in the UK. A “fixed rate” tends to fix it for 2 yrs.
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SeraSarg
(@SeraSarg) reported
@VRCPuck @NatWest_Help Huh, had the same issue! Actually ditching Natwest for Revolut because they're talking about closing my local branch and have forced me onto a Mastercard.
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Bredriano
(@BREDRIANO) reported
@NatWest_Help Hi, could anyone please answer to my simple question? Is this a normal practice from NatWest to send CD’s to their customers home? Yes or No. I do not think having my name or bank details will help you to answer my simple question.
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Sally Jelly G
(@SallyJellyG) reported
@NatWest_Help NatWest app not allowing me in with biometrics this morning? It’s asking for a full password, customer number etc? I’m dubious about entering this info