NatWest status: access issues and outage reports

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

• 
  Joanne Timms (@LdnCinders) reported 5 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  💙 Stacey Killon (@beady_stace) reported 40 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Bert (@XBerts) reported 46 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 49 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Geoff Whitehouse (@ByGeoffW) reported 50 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Bert (@XBerts) reported 51 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Miguel Viegas (@miguelagviegas) reported 54 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  nadia holmes (@nadiaholmesx) reported 59 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BANG!³ (@Str8Buckets_) reported 5 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  Chaipeelo (@YFSat7pm) reported 5 minutes ago

  @ChineseEmbinUK British students get special treatment in China, but once Chinese students leave the UK, they can’t get their own money back from @NatWestGroup, NatWest is basically an international banking scammer. Shouldn’t the Chinese Embassy in UK help Chinese students? #scammer #bank

• 
  That ginger guy (@Jhinchliffe07) reported 6 minutes ago

  @DanNeidle Yeah i set up a stocks and shares isa with natwest in November and my return so far is 9.17% since Nov, Set it up as I'm self employed and didn't have a pension pushing 40 so thought I'd have something just incase i needed to access the cash but also long term invest

• 
  Robin Nakamoto (@RobinNakamoto) reported 6 minutes ago

  @rich_rdctd Sounds like a pretty good reason to tell Natwest to go **** themselves.

• 
  R (@rjb_1998) reported 8 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  puristini (@jurisdoctrine) reported 8 minutes ago

  Emails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.

• 
  Deborah 🇺🇦 (@deborah_hilliam) reported 10 minutes ago

  @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 12 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  mitchelle holland (@mitchlog) reported 12 minutes ago

  @Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵‍💫😵‍💫

• 
  Paul Lonergan (@miesque1) reported 18 minutes ago

  @NatWest_Help Hi. I recently had a change of NatWest credit card but BT are still asking for monthly payment via the old card and this request is getting refused. Can you help, pls. Regards, Paul L.