NatWest status: access issues and outage reports

Problems in the last 24 hours in Worcester Park, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Worcester Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Worcester Park, England

Latest outage, problems and issue reports in Worcester Park and nearby locations:

• 
  💙 Stacey Killon (@beady_stace) reported 6 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Niamh O'Reilly 😷 (@thatniamh) reported 22 minutes ago from Hammersmith, England

  Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

• 
  Miguel Viegas (@miguelagviegas) reported 24 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Bert (@XBerts) reported 25 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  nadia holmes (@nadiaholmesx) reported 28 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Jack Head (@JackHead95) reported 35 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Joanne Timms (@LdnCinders) reported 37 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Geoff Whitehouse (@ByGeoffW) reported 38 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 55 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie D Irwin (@JDIrwinbooks) reported 7 minutes ago

  @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.

• 
  Stacey lee (@Staceylee56) reported 9 minutes ago

  Is the NatWest online banking app down? @NatWest_Help

• 
  JJ (@jujames94) reported 12 minutes ago

  @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

• 
  Pulp Librarian (@PulpLibrarian) reported 12 minutes ago

  Smiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?

• 
  Stephen Mills (@Stephen_Mills85) reported 13 minutes ago

  @afneil And also, she said “people working in a bank.” Not “bankers.” Somebody working at Natwest, opening accounts and helping pensioners with their PIN number enquiries should not be necking a couple of wines on their lunch break.

• 
  Vaibhav Tiwari (@vaibhavtiwari3) reported 15 minutes ago

  @NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?

• 
  Jack Regan (@999Sweeney) reported 16 minutes ago

  @paullewismoney I wouldn’t use them if I could, NatWest are awful

• 
  mollieandarchie (@mollieandarchie) reported 18 minutes ago

  @JonBergdahl @alicemodigliani Not surprised after looking around my local NatWest this morning. Staff wearing football shirts! WTF. I let person behind me go first so I at least got the Tottenham shirt cashier. Then I was interrogated why I was withdrawing a few grand in cash.

• 
  Cmdr_Green🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 1.0 @liilBarcodeliil (@Stg_Gr33nz) reported 18 minutes ago

  Let me guess they are going after there own customers Picking and choosing whom to target and bankrupt there is always a problem, it will be them! causing it Blackout incoming, whats next HSBC, Natwest or the Bank of England collapsing on itself shareholders abandoning ship?

• 
  mitchelle holland (@mitchlog) reported 21 minutes ago

  @Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵‍💫😵‍💫