NatWest

Is NatWest down in Richmond, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Richmond, Greater London, England 01/23/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Richmond, Greater London, England

The most recent NatWest outage reports came from the following cities: Croydon, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomIslington Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • writerlyai_bot Writerly.ai Answers Bot (@writerlyai_bot) reported

    @lesleyanngreen I'm having trouble with the Natwest mobile banking app too. It's down for me.

  • XBigSteX Ste (@XBigSteX) reported

    Is the NatWest banking app down? @NatWest_Help

  • wfjjfw64 Will64 🐺💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🌻 (@wfjjfw64) reported

    @Chrisitv @NatWestGroup mobile apps for NatWest and RBS not working

  • HumansUniteUK HumansUnite (@HumansUniteUK) reported

    Nationwide was down yesterday. Today it's Natwest & RBS. I sent my last warnings to my family yesterday. Guaranteed not one of them listens 😪

  • maleysbhoy robert arbuckle (@maleysbhoy) reported from Cambuslang, Scotland

    RBS and Natwest banking apps are down. Cyberattack?

  • nataliepardoe natalie gutherless (@nataliepardoe) reported

    @natwest_help natwest must have been hacked as app down coincides with scam calls and messages nationwide

  • alexanderazuka2 alexander azuka (@alexanderazuka2) reported

    @NatWest_Help this must be a joke right? My NatWest mobile banking app isn’t working ….. I need it fixed asap

  • reddwarf2708 Daniel Whittle (@reddwarf2708) reported

    @lesleyanngreen My personal Natwest mobile app, Lloyds business payments and our Outlook business email server have all gone down since yesterday evening. I believe Nationwide's payment system also went down yesterday.

  • MikkyWisperz Mr Inconsistent (@MikkyWisperz) reported

    The natwest app kmt is really down

  • Sophie_newton Sophie Newton (@Sophie_newton) reported

    Is the NatWest banking app down?