NatWest

Is NatWest down in Richmond, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Richmond, Greater London, England 01/15/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (33%)

    Login (33%)

  3. Website (21%)

    Website (21%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent NatWest outage reports came from the following cities: Islington, London, Brentford and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Mobile App
United KingdomLondon Mobile App
United KingdomBrentford Login
United KingdomWembley Mobile App
United KingdomLondon Transactions
United KingdomCroydon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • OurSayMedia one voice (@OurSayMedia) reported

    @jonburkeUK @AskNationwide I just completed the same switch for the same reason and the ridiculous wait time! NatWest is **** their internet banking looks like a pdf wtf still waiting for the card reader 🫣 won’t be here long that’s for sure.

  • talktoannabelle Annabelle Williams (@talktoannabelle) reported

    Registered for online banking with Natwest but there's literally nowhere to make credit card payments Downloaded the app but login pages don't accept punctuation in the password so have been locked out of the account @NatWest_Help

  • afolabibst BassWears (@afolabibst) reported

    @sterlinghelp I received an international pay via Natwest and I have been trying any possible ways to receive this payment but I don't know what is going on with your bank, I tried calling costumers service too I couldn't get any turn out please I need answers.

  • KTMGordo Gordon Brown (@KTMGordo) reported

    @ConratheEmma @NatWest_Help Very. Just fill out the form on the NatWest web site and in a week or so the transfer happens.

  • GreenerLars Lars Kramm (@GreenerLars) reported

    @NatWest_Help I found this number on the internet: 0345 788 8444, but cannot confirm, on your website, this is a legitimate number. Can you please confirm that this is a NatWest number? Thank you!

  • aninalos Aninalos (@aninalos) reported

    Every month I pay 02 £8 for my service. They say I owe £27 because NatWest bank stopped payment. 02 should have stopped payment as someone has plundered my account and caused this 02 should have stopped it. 02 is a disgrace for allowing this. I shall take my business elsewhere.

  • LimeCheesecake lime cheesecake (@LimeCheesecake) reported

    @NatWest_Help @NatWestGroup Natwest customer service crock of poo. Waited 20 minutes for a call back, which just said all advisors are busy, eventually got through to someone who transfered me to another department who were also too busy to speak to me. #CustomerServiceFail

  • hypophoran Paulie Walnuts🐿️ (@hypophoran) reported

    Why is online banking with NatWest such a joke. You go to set up a standing order on the mobile app, it tells you to log into the website. You log into the website, and it just sends you in a damn loop. Sort it out @NatWest_Help

  • Ian_Fraser Ian Fraser (@Ian_Fraser) reported

    @jameshurley Ah yes. That was a good piece by you and @harrynwilson. Interesting to note that, despite the evidence, RBS/NatWest “categorically denies” doctoring business customer’s files to skew swaps review outcomes to deny the customers compensation (or to diminish payouts).

  • bumaknows ⚡️Buma⚡️ (@bumaknows) reported

    @NatWest_Help This is more than a support query tbh. This is a l, you have a vulnerability and it doesnt just effect me, it effects all your customers and NatWest. So yes I will reach out to fraud, but why not just share this with them yourselves? Diminished responsibility on your behalf…