Is NatWest down in Richmond, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (34%)
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Login (25%)
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Transactions (23%)
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Mobile App (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Croydon, Hackney and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Croydon |
Login | |
| Hackney |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian Garner
(@sebgarner) reported
@NatWest_Help not very impressed that I can’t access my accounts via my NatWest app I would like to know when will it be back up and running
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lucie
(@luciegracee) reported
@NatWest_Help maybe you should give all of your customers £100 each as compensation for the app not working …. Nationwide does this just out of good will. We’re all stuck ! #natwest #natwestbanking
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Alfie
(@Alfie_mt) reported
@NatWest_Help @Realmattsumners But online banking doesn’t work for transactions either… Changing bank after today NatWest is awful and continuously lets down its customers.
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Craig
(@craigieboy007) reported
@designtaxi More than hundreds of expect! Can’t access the app or make payments at @NatWest online
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@DeclanKincaid
(@TheRealDeclanK1) reported
Is anybody else’s NatWest app down? #ThoughtsOfTheDay
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Surinder
(@SurinderRehal) reported
@NatWest in in- action. Looks like they have scammed themselves , or is the right terminology they have hacked themselves. Whatever it is significant, nothing appears to be working. AGAIN
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Kay here 4 U 🌹♥
(@Kay281104) reported
@NatWest_Help I can’t even sign in online NatWest, it said I need a one time passcode that will be sent to my mobile app or text message as app is down and I don’t get passcode in a text message how am I to sign in?? This is also broken …
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Deborah
(@Deb0rahKW) reported
It's not just the Natwest App down. You can't do online transactions/payments either. Presumably because you need to approve them in the app. BUT. The Natwest SM team need to be told this...cos duff info being tweeted.
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💙
(@ziggy_00) reported
@NatWest_Help @EvieRead12 John. Stop posting nonsense. Whilst you can log into online banking, you’re unable to make any payments (service unavailable). Trying to call NatWest but stuck in queue for over 20 minutes now, pathetic
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𝙲𝚊𝚜𝚎𝚢 𝚆
(@_The_Windsor_) reported
Trust NatWest to be down on payday…