Is NatWest down in Richmond, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Login (31%)
-
Transactions (29%)
-
Mobile App (24%)
-
Website (10%)
-
Transfer (4%)
-
Withdrawals (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Croydon and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Croydon |
Mobile App | |
| Hackney |
Login | |
| Hackney |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
-
Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
-
Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
-
Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
-
Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
-
Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
-
ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
-
Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
-
Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
-
ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
-
Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
ulaireaattea13 | eren cd
(@ulaireattea13) reported
@NatWest_Help so I'm not allowed to deposit money into my crypto exchange wallet, and your website doesn't provide any solutions or steps I need to take to sort this. is this Natwest trying to say 'change your bank' ?
-
Rizzy Khan
(@Rizkhan147) reported
@NatWest_Help @RossupJ Yeah same for me. NatWest app credit card isn’t working
-
R̶y̶a̶n̶
(@_RyMcCluskey) reported
@NVLTweets Or for money I'm just off down NatWest to deposit some RG3s n honey
-
emma louise ferguson
(@fudge11) reported
@NatWest_Help @decappeal Do not bank with NatWest! Awful customer service! 5 messages and no reply!!
-
Sparky Shiny
(@sparkyshiny) reported
@NatWest_Help @JonParryUK @StarlingBank I've also had same problem with natwest app.
-
Forza Bahab
(@Forzabahab) reported
@tottenham_tommy My worry is some banks might risk it. Natwest's are advertising 5% deposit mortgages again to drum up business. They can't help themselves.
-
Dean Clarke
(@jackarander1965) reported
@NetflixUK why is it seemingly impossible to send an email to say “sorry ur price is rising” NatWest app sent me an email to show increase. Perhaps people r leaving not just because of cost but poor customer service. Will be cancelling today
-
Jase
(@mindserenade) reported
. @NatWest_Help the move to Mastercard for all customer debit cards is wrong and a crap customer experience. In order to lower your costs, all my online accounts will need to be updated. It’s a really crappy move. #NatWest
-
Paul Treacy. JFT97
(@PaulTreacyLFC) reported
@TheAmericanMag Hey guys. I have a US cheque for $17. Have tried to pay it into my Bank (NatWest) & Building Society (Nationwide) but they won't accept it. Neither will any of the others in my High Street. It expires in September. Any help would be very much appreciated.
-
Alexander Hamilton @ Money20/20
(@ADHamilton91) reported
Interestingly, Ellis says Mettle came under "quite a severe cyberattack" but was never more grateful to have support from a larger bank partner like NatWest