Is NatWest down in Richmond, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (42%)
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Login (25%)
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Website (23%)
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Transactions (8%)
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Transfer (3%)
Live Outage Map Near Richmond, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Brentford, Wembley, Croydon, Belsize Park, Islington, Tower Hamlets, Wandsworth and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Brentford |
Login | |
| Wembley |
Mobile App | |
| London |
Transactions | |
| Croydon |
Login | |
| Belsize Park |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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BEV G
(@BEV1971) reported
@NatWest_Help June 28th,mum completed 3rd party mandate,allowing me to assist her with her account, it was completed in branch. I'm also a Natwest customer, will I receive anything in writing? heard nothing so far. Not if yet showing as authorised. T. I. A
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Ayodotun Alamu
(@AyodotunAlamu) reported
@NatWestComm It's a personal savings and current account. I'm a senior IT project manager with HMRC & have my salary account with Halifax. Myself & wife save in the Natwest account and it was blocked. I have bills hanging including school fees for my kids. Customer service hasn't been of help
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CryptoThug
(@Cryptom53588836) reported
@HukAleksandra I'm with NatWest and I haven't had any problems. If they pull this **** I'll change banks immediately.
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kate
(@xxx_k8_xxx) reported
@MartinSLewis please can you investigate Natwest! They shut down your account and take all your money. Even when you’ve spoken to them and they’ve said it won’t happen. Happened to 3 members of my family now. How can that be legal!
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Deano...
(@Frugal_ways) reported
Hey @NatWest_Help Please tell me why #natwest block our debit card, when used to make a purchase? Natwest sent a text to verify it's legit, it doesn't authorise the sale, but "unblocks the debit card" when you reply. Leaves us both with no sale. What's the point? #useless
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J A Y 🪱
(@jayIocked) reported
my mym has just told me that i have a natwest account that might have £2000 in which i didn’t know about and have been able to access since i was 16…
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Say Cheese
(@SayChee37008067) reported
@HukAleksandra 2/2 Binance's customer servc is awful and they should talk to the UK SEC and address their concerns instead of tweeting rubbish. NatWest, Lloyds, Barclays and TSB too I think. It's not long before other banks follow suit.
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Tooba Ghafur
(@ToobaGhafur) reported
@bulgarihotels I have received the worst service by your London hospitality team specifically a team member called Roseanna Fishbourne. I represent Coutts & NatWest and will be taking my business elsewhere #worstservice #rudestaff #harassment
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@Cbonds_Global
(@Cbonds_Global) reported
📃Upcoming issue: MuHyp Issue: a sterling-denominated December 2024 Pfandbrief Date: investor meetings are on July 7, the issue will follow on July 8 Bookrunners and Lead Managers: Credit Suisse, HSBC and NatWest Markets as joint leads Aim: to refinance 1.065% 15nov2021 bond
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Potkin (reply ****)
(@Kropotkin57) reported
@geff_thimpson @Never_Botted @CryptoChrisG Very odd. I have never heard of accounts being *closed* for transacting with exchanges. fwiw I use NatWest. blocked transactions in past but no problems for a while i.e. years although I have mostly been sending funds from exchange to bank, not the other way around ;)