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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Live Outage Map Near Richmond, Greater London, England
The most recent NatWest outage reports came from the following cities: Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Website | |
| London |
Login | |
| Islington |
Withdrawals | |
| Golders Green |
Mobile App | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Evelyn
(@Evil__Evelyn) reported
@DelM_studentLDN @NatWest_Help Least you aren’t in my position where your bank card expired in August 2021 and NatWest still refuses to issue a new card despite numerous complaints/numerous asking about it
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Filarge
(@filarge89) reported
@eko_daddy @kofoworola__a NatWest, Lloyds, Barclays, capital one, American Express do u need card assist service officer..
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Rod Hunt
(@rodhuntdraws) reported
@tomhoveyart I struggled on with excel spreadsheets until Natwest started free access, so much less stressful now
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Lyn Markham
(@lyn_markham) reported
@darrengrimes_ It's a working lunch...standard practice to order sandwiches and juice. Some Senior Managers at NatWest used to have mini fridges in their office with beer + believe someone was leaving in this pic so a few bottles of wine to toast with are not unusual
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Gary Dawson
(@GaryDaw45661573) reported
We are a free society? NatWest Bank why are you acting like communists and blocking transfers to crypto exchanges? You gladly accept our money and invest it in stocks and crypto currency yourself, yet block our transactions! @NatWestGroup #dirtybankers
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Caan Berry
(@CaanBerryTrader) reported
@NatWest_Help @Slevin_79 @phillips_taff So NatWest is complicit in regulated bookies disgusting behaviour. Pitty you don't 'work hard' to help people get their money when bookies refuse to pay out!! What a laugh 1984 is here.
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soph v. 9669
(@sophb66) reported
@ellekay2010 @NatWest_Hellp Lindsay this is not the real NatWest account. In their handle they have spelt help with two l’s. Don’t give them your details. Report them to twitter
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Russell Chandler
(@Russy_C) reported
@NatWest_Help is there a way of changing the design of the new NatWest debit card? It’s awful, looks like somebody vomited on the card. #needabetterdesign
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Kathryn Hallam
(@pbateman709) reported
@NatWest_Help My 84 year old Mother, after a telephone scam. 60 years as a customer. Never been overdrawn or missed a payment - In her day the Bank Manager knew her name. Now she is just a number -Natwest declined her claim. Nothing for loyalty! #Natwest_help #helptheelderly
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The Wolf
(@WolfOf15) reported
Anyone else having issues with #Natwest rejecting faster payment deposits into #Binance? It’s getting frustrating tbh