Is NatWest down in Richmond, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (37%)
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Website (28%)
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Login (16%)
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Transactions (13%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent NatWest outage reports came from the following cities: Weybridge, London, Edgware, Hampstead, Hackney, Mitcham and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Weybridge |
Mobile App | |
| London |
Transactions | |
| Edgware |
Login | |
| Hampstead |
Transactions | |
| London |
Mobile App | |
| Hackney |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Dufford Charleywood
(@McSmeson_da3rd) reported
@sweetsinner3 You have Starling in Ireland? Had problems with Santander and NatWest, none with them, If you speak to them through chat they will authorise large transactions (few Sec questions) bought a holiday home on my card with them! NatWest I would have had to provide DNA or ***** sample!
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Starmaker
(@Starmak97295208) reported
@NatWest_Help NatWest pls help inunderstand you have security concerns ets bit I just wanted to pay cash deposit of 20 pounds into an account of someone who banks there. I am no scammer I owe someone 💰 and my bank wont allow me to transfer cannyou help
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🌗 プラネットマジック 🎶
(@nf3xn) reported
You're doing a terrible job. All of you. Go home hang your heads in shame but especially natwest security absolute garbage anti-patterns. Site is unusable and it's not even down.
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Daz Keelor
(@dazk55) reported
@NatWest_Help not good enough... 28 years banking with NatWest down the toilet..
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NatWest
(@NatWest_Help) reported
@res_crypto Hi there! I can confirm that you shouldn't have an issue withdrawing funds into your Natwest account. If you have any issues withdrawing please contact Binance and they should be able to have a look into this for you and get it resolved. - Tomás
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Claire Worthington - Ranty McRantface She/Her
(@WorthyOnTheWeb) reported
Luckily due to the location and time of day I could “limp” to the Asda one. Any other location or later in the day I would have been screwed. I’d have broken down on the M60 because Natwest are allowed to pull these stunts.
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Samantha Norris
(@SammySnailer) reported
Is NatWest down? @NatWest_Help
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🍁Potmongs
(@notpotmongs) reported
@curlytotsjac What’s a monzo account ? because NatWest used to be able to block gambling accounts but now for some reason they can’t 🙄
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Just T
(@MrsEnquiries) reported
@NatWestGroup @COP26 I should add.. .banked with you 38 years, disgusting, non-existent customer service resulting in all savings being withdrawn. Don’t ask us to prove whey you couldn’t do your job, when we have proved we did what was required ! NatWest - shambolic BANK !
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Kitsons Pharmacy
(@KitsonsPharmacy) reported
Our Flu Jab service is still running! We have had many enquiries - we are still here and can be accessed via the main route down from The Cross/High Street (opposite Natwest). For any queries on reaching us, please contact us on 01905 22861. (2/2)