NatWest

Is NatWest down in Richmond, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Richmond, Greater London, England 12/15/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Richmond, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • datadili volume ticker (@datadili) reported

    NatWest Group plc traded 46% above average volume, $NWG down -2.85%

  • MiserableMackem Steven 🔴⚪ (@MiserableMackem) reported

    Natwest changing to Mastercard is a massive fail on their behalf. A backwards step. They don't have fast withdrawal for a start off. Also... How much plastic is being used in providing absolutely every customer with a new card? #Natwest

  • AaronJohns101 Aaron Johns (@AaronJohns101) reported

    @NatWest_Help having problems logging into mobile app (personal) on the service website says no reported problems on any online service… tried NatWest online and that is down too

  • teacherhead Tom Sherrington (@teacherhead) reported

    Dear @RBS_Help your service is desperate. No branches, nobody answers the phone, Cora can't answer my question. I'm going to trek to one of two branches in the whole of London. Nobody can tell me if a NatWest branch can deal with it - local branch of NW also gone. Terrible.

  • MarraTrades MarraTrades (@MarraTrades) reported

    @NatWest_Help Natwest down again 🥱 can’t login through app or online!

  • YorkshireJam Jamie - Yorkshire for “Did ya Hear me?” (@YorkshireJam) reported

    It would seem that #Natwest have broken their app and internet banking this evening. 🧐 It’ll most likely be back soon. I just wanted to join in the Twitter storm of pointing it out 🤪

  • FahadEff Fahad (@FahadEff) reported

    NatWest has been going down so much lately with no compensation. Literally took my break and had to stand like a mug getting my card declined. Pricks. @NatWest_Help

  • SerenMongitore Serenity Mongitore (@SerenMongitore) reported

    @NatWest_Help the NatWest app is down so I won’t be having dinner tonight. I’m absolutely FUMING. Please do something about this. The online banking on you website isn’t working either.

  • Dharma68131048 Dharma (@Dharma68131048) reported

    @NatWest_Help is natwest site down, natwest app not working

  • DeetwoT Deetwo TehReaper (@DeetwoT) reported

    @PeteEdochie_ 32750021 560035 NatWest Mr b Kelly Please help me out I'm suffering