Is NatWest down in Croydon, Greater London, England?
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The latest reports from users having issues in Croydon come from postal codes CR0.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (32%)
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Login (25%)
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Transactions (23%)
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Mobile App (16%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Croydon, Hackney and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Croydon |
Login | |
| Hackney |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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NatWest
(@NatWest_Help) reported
@Spacecrafting76 Afternoon 👏 We’re sorry that you’re thinking about closing your account because of this. Where you bank is a personal choice, and we’re grateful that you’ve been a NatWest customer. Let us know if you wish to speak about this further! -Emma
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Isha_Tamae
(@IshaTamae) reported
@NatWest_Help How are we suppose to claim our CTFs when your verification on the online portal doesn't even work. Are we just expected to open a Natwest bank account when your website says we can claim our money even if we're with other banks? 19 in 2 months & still no money 🤔
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Neil Thomas
(@LoPlainDriftr) reported
@Sainsburys_Bank NatWest and Lloyds have both been able to change my registered number to an international one by going through security over the phone so I am able to access my account using the apps
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Leah Buckingham
(@TheLeahBuck) reported
Appalling service from Natwest! Card was apparently transferred over to new Mastercard beginning of June. Still no card despite reporting it 5 times & being told one is on its way. They’ve cancelled old card so what do I do, close my account I’ve had for 30 years? @NatWest_Help
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Keirah Voice of truth VOT
(@keirah) reported
@Metro_Bank why aren’t you allowing me to make payments on the George website? I’ve had to use my NatWest account to make the purchase keeps coming up with start challenge
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Paul Kerr
(@KERRZZO) reported
@KalsElaine Why? Because of security concerns? Or are you suggesting a wider issue with NatWest’s liquidity?
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Squeaky 🐁 🐭
(@IMectin) reported
@UKurbanite @MidlifeMoves_ @JamesDelingpole Hang on! I never mentioned your opinions on lock downs? Are you sure you're replying to the correct conversation?? I'm talking about your inability to see the issue with the statement from NatWest.
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kerry fox
(@lumpybird) reported
@NatWest_Help I’ve spoken to NatWest customer service then another dept they’ve looked into it and say it’s down to issues with how Amazon process ( no issue with my card as Amazon report or the bank ) so need to go back to them ( Amazon) on a merry go round atm
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sowthewind
(@sowthewind1) reported
@GaryChadwicks NatWest: "we may also ask for supporting documentation such as an invoice”. Inference, if your not prepared to show an invoice, or documents that satisfy NatWest, they will block you from withdrawing your savings.
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Jan Newell
(@JanNewell6) reported
@Vivi44939724 @Christi77411315 WTF, it’s my money and I will withdraw cash if I want to. Natwest, it is none of your business why I want to withdraw cash.