NatWest status: access issues and outage reports
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Full Outage Map
- NatWest generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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NatWest Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Bert (@XBerts) reported from Camberwell, England@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Geoff Whitehouse (@ByGeoffW) reported from Croydon, EnglandFor all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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nadia holmes (@nadiaholmesx) reported from Wandsworth, Englandalmost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Joanne Timms (@LdnCinders) reported from Croydon, England@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Maggie - wear a mask 💙🏳️🌈🌱 (@maggieinlondon) reported from Wandsworth, England@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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💙 Stacey Killon (@beady_stace) reported from Worcester Park, EnglandNot particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Bert (@XBerts) reported from Lambeth, England@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Demetri Turin (@DemetriTurin) reported from Bromley, England@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Miguel Viegas (@miguelagviegas) reported from Wandsworth, England@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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daz (@MetamateDaz) reportedAndrew Tate explains how they hit one button and erased his ENTIRE life just because he was put on a terror list "Went to click Twitter. Twitter signed out. Clicked WhatsApp. Your WhatsApp's been deleted. Clicked Instagram. Of course, signed out. Clicked Gmail. Signed out. They pressed a button, Jack, and wiped every single thing from my phone. The Apple ID itself, so I couldn't download apps, and every single application was logged out. Uber, Airbnb, Skype, any app on my phone, all of them were gone. Coinbase? Everything. Every single app. All of my bank accounts.Coinbase. I had a NatWest and a HSBC bank in England. They seized all that money. Talk about that soon. Everything was frozen. Everything was gone. My entire phone just became a brick. And I called a friend of mine from my girlfriend's phone. I said, how ******** can they do this? And he said, they put you on a terror watch list. They can only do that if you're on a terror watch list."
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Julie D Irwin (@JDIrwinbooks) reported@sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.
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Vaibhav Tiwari (@vaibhavtiwari3) reported@NatWest_Help @NatWest_Help I am in severe financial hardship. Gotogate conceded my £1,298 refund weeks ago, yet NatWest is holding my funds until June 7th. Ombudsman Case PNX-6001799-B1R6 is open. Why won't you provide provisional credit to a loyal customer in need?
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Le Ref (@LeRef5) reported@Feargal_Sharkey @NatWestGroup It was the public authorities that delayed it that long you halfwit. The plans were formed in 1940s (public control) The land was bought in 1975 (public control) Plans were dropped in 1976 after a Public Inquiry on the back of NIMBYism (public ownership) Plans were revised in the mid 90s and not pursued as there was not sufficient identified demand. Mid West water only merged with SE water in 2007 so the history has nothing to do with them. Nat West's Pension Fund owns a 25% stake, not NatWest. Plans were revised in 2013 and hit the usual barrier - locals, NIMBYs and organised groups have been campaigning against it for decades. So sure, it's all down to the evil privatised companies
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Melvyn Newell (@melv66722) reported@Londonist @DCBMEP “…began in 1971. ..nine years to realise.” (Working closely with Seiferts from 1975, as PQS for the now the Sea Containers Hotel, I was told that the delay in the NatWest Tower was as a result of a redesign for the tower footprint to match the new NatWest logo).
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Palash (@ABiggerSpalash) reportedwtf i never noticed rajeev shukla was there at the natwest final too 😭
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Deborah 🇺🇦 (@deborah_hilliam) reported@MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.
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Jijingi u Ter (@jijingiUter) reported@iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.
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Earnings Prism (@earnings_prism) reportedNatWest Group $NWG completed the acquisition of Evelyn Partners with an enterprise value of £2.7 billion on 30 June 2026. The acquisition transforms NatWest Group's financial planning and investment management capabilities, and it is expected to generate pre-revenue synergies of 20%, increasing fee income and boosting exposure to the structurally higher growth UK wealth market. Evelyn Partners had £69 billion of Assets Under Management and Administration at the end of 2025, which combined with NatWest Group's £59 billion, would have brought total AUMA to £127 billion and total Customer Assets and Liabilities to £188 billion, or c.20% of NatWest Group's CAL.
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Phil page (@sixthtimelucky6) reported@GavinBoby @RedbridgeLive despite several complaints about the use of the former NatWest bank as a mosque in Barkingside High St it appears you have decided to not act upon these!! You are truly letting the community down by not taking us seriously !!!