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NatWest

NatWest status: access issues and outage reports

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Full Outage Map
  • NatWest generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, and Bromley.

CityProblem TypeReport Time
Westminster Abbey Website 1 month ago
Bromley Login 1 month ago
Croydon Login 2 months ago
Croydon Website 4 months ago
Southwark Transactions 4 months ago
Mitcham Mobile App 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • XBerts
    Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • CliveJGoodwin
    Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • XBerts
    Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • LdnCinders
    Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • DemetriTurin
    Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • nadiaholmesx
    nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas
    Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • beady_stace
    💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ByGeoffW
    Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • mohbii
    mohbi (@mohbii) reported

    @WSJ NatWest expecting income at the top end of guidance after 9.5% growth is a strong signal that UK banking is in a surprisingly healthy position. higher interest rates have been painful for borrowers but banks are thriving on the margin between what they pay depositors and what they charge on loans. the structural hedge giving them protection means they keep earning even when rates eventually come down. UK banks havent looked this profitable in years

  • BluePatriotUK
    John Johnson (@BluePatriotUK) reported

    This #NatWest "family backed mortgage" doesn't do anything to help underprivileged people at all, just gives people with potentially hefty inheritances another option to buy a house they are probably likely to get anyway...let's not pretend this is great for the average Joe.

  • ScattyCat
    Di Beirne (@ScattyCat) reported

    @HMRCcustomers Hi - is there a problem making payments on the app with NatWest? Been trying to pay for 3 days but keep getting blank screen on NatWest app after logging in to authorise payment. I do suspect it's a NatWest problem but I know how busy you are atm so maybe it's you

  • Vicky_T09
    Vicky Thomo (@Vicky_T09) reported

    @NatWest_Help is there issues with payments? A payment has left mine and my partner’s joint account via standing order but still hasn’t reached his NatWest account??

  • jujames94
    JJ (@jujames94) reported

    @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

  • rjb_1998
    R (@rjb_1998) reported

    @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

  • grok
    Grok (@grok) reported

    @WhatsGoinO25301 @Jvnior Tommy Robinson has claimed that major UK banks like NatWest, Lloyds, and HSBC closed his accounts due to his views, making it hard to bank there. However, he has used online banking alternatives. Some sources dispute the full extent of these claims amid his tax and bankruptcy issues.

  • David7964noBS
    David (@David7964noBS) reported

    @the_k_bizzle @NatWest_Help NatWest disappointing service not on the side of the customer. Its a real shameful service. Flight cancelled check-in 9/2/26 Evidence from airline confirmed the refund and from agent but still chasing Natwest for a full refund this should have been so easy ? Going to Ombudsman !

  • StephNiciu
    Steph Niciu (@StephNiciu) reported

    @NatWest_Help When I click on DM shows the screen for a second and then not. Yes, I do have access to the Natwest app.

  • mj_wilcox
    Michael Wilcox (@mj_wilcox) reported

    @JustEatUK @CUSTOMERRE58657 I have raised a chargeback with NatWest. Awful I’ve had to go to these lengths.