NatWest

Is NatWest down in Croydon, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Croydon, Greater London, England 01/08/2026 21:30

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Transactions (21%)

    Transactions (21%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (18%)

    Mobile App (18%)

Live Outage Map Near Croydon, Greater London, England

The most recent NatWest outage reports came from the following cities: Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DomLee1987 DomLee1987 (@DomLee1987) reported

    @NatWest_Help Hi, I have money leaving my account that I cannot account for. Have used the Natwest App for support but none was satisfactory

  • MakeTeaNotWar84 Kate C (@MakeTeaNotWar84) reported

    Hi @NatWest_Help I'm not a customer but I've had a phone call from someone purporting to be from NatWest asking for a call back. Who can I speak to about this? Thanks!

  • ThomasR33352028 Thomas Redmond (@ThomasR33352028) reported

    @NatWest_Help @decappeal Don’t bank with NatWest. I’m abroad and they cancelled my card so they could switch it to a Mastercard so they could save themselves some money. I’m 3500 miles from home with no access to my money and they won’t stop it. I’m moving to @StarlingBank

  • bandasaurco Bex Sander (@bandasaurco) reported

    All the adverts in London at the moment are NatWest (“we’re humans!”), Pepsi (“we exist!”) and TalkTV (“haha triggered you beta *****?! **** you”)

  • BeesterGee GeeBeester 🇬🇧 🚀🐝🌸🔴 (@BeesterGee) reported

    What an utter incompetent shower #NatWest bank are. Just THREE days before their anti-malware software expires & they've yet to inform customers of what's happening. They don't deserve to survive, given the lamentable service levels they generally offer these days

  • Sir_Spookington Liam aka Sir Spookington (@Sir_Spookington) reported

    On top of having COVID, I now have been a victim of fraud from a **** in Hungary I hope you enjoy your £20 Microsoft thing you bought you massive ******* NatWest support has already sorted out a new card and will refund me back as soon as the fraudulent transaction clears

  • CHRISCURTISVQC Chris C (@CHRISCURTISVQC) reported

    @NatWestBusiness closed my account while I working abroad WITHOUT NOTICE and STOLE over £3,000 in cashflow. They then here on Twitter resolved nothing via DM, gave me the wrong number, and then gave me the wrong number AGAIN. NEVER EVER do business with Natwest

  • GauntMJ Macca Gaunt (@GauntMJ) reported

    @millygreenwitch @rhiannon_arian Or it was an error on NatWest part and your council tax isn’t paid via a NatWest account

  • nickmhalliday NickMHalliday (@nickmhalliday) reported

    Trying to set up a personal bank account with Natwest to eventually deal with some family stuff. Website awful and setting up account takes days. Like setting up a Swiss secret account. Almost like they are doing me a favour. Absolutely bizarre.

  • keepthescore1 Keepthescore1 (@keepthescore1) reported

    @TrueLayer trying to make payment through NatWest app - failing. NatWest telling me to contact you as it's no fault on their end?? I use this service regularly. However, now when using truelayer, the NatWest app claims I have no internet.