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NatWest status: access issues and outage reports

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  • NatWest generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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NatWest Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • XBerts
    Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • CliveJGoodwin
    Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • miguelagviegas
    Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • beady_stace
    💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • DemetriTurin
    Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • LdnCinders
    Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • nadiaholmesx
    nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ByGeoffW
    Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • XBerts
    Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Fludded
    Craig Duncan / @fludded (@Fludded) reported

    @TiceRichard Your leader shut down his debanking website once NatWest paid him off. Are you guys still pretending to care?

  • Hector_McNeil
    Hector McNeil (@Hector_McNeil) reported

    @stephenpollard Think you made a big error here. NatWest got bailed out in the financial crisis so think that is a counter to your argument without the state it wouldnt exist and shareholders would have got nothing. Also industries like rail and water just can’t be made competitive. I can’t get Scot’s rail when I want to get a train in london or use Thames water in Leeds cos I don’t want to use Yorkshire water. I am 100% capitalist and set up multiple companies from scratch and employed a bunch of people but it doesn’t work for everything. Also the best rail companies in the world are state owned and many state owned foreign companies bought up many of the companies thatcher sold off. So that makes no sense anyway

  • deborah_hilliam
    Deborah 🇺🇦 (@deborah_hilliam) reported

    @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.

  • DJUK61212471
    DJ-🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DJUK61212471) reported

    Anyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!

  • mccali99
    mc california (@mccali99) reported

    @natwest Have emergency cover with you issue with a boiler Now told you can't get anyone out till Tuesday, that's not acceptable it's an EMERGENCY If this isn't resolved in next 24 hours I will be moving into a hotel at your expense until your emergency service rectifies issue

  • IzriteAD
    Joe Smith (@IzriteAD) reported

    @peterjukes This was literally 3 years ago, the article states the short position was held since the spring of 2023 before the announcement that coutts closed his account. If Farage got the letter in June 2023 but they were already shorting NatWest, then this will be a non-issue.

  • rjb_1998
    R (@rjb_1998) reported

    @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

  • 999Sweeney
    Jack Regan (@999Sweeney) reported

    @paullewismoney I wouldn’t use them if I could, NatWest are awful

  • CharCoombs1
    Charlotte Coombs (@CharCoombs1) reported

    @bmob719 @BristolCity If you’re paying using NatWest or TSB card you will have issues - been trying to renew our seats since Friday! There is a known issue but they don’t appear to communicating this!!

  • Stg_Gr33nz
    Cmdr_Green🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 1.0 @liilBarcodeliil (@Stg_Gr33nz) reported

    Let me guess they are going after there own customers Picking and choosing whom to target and bankrupt there is always a problem, it will be them! causing it Blackout incoming, whats next HSBC, Natwest or the Bank of England collapsing on itself shareholders abandoning ship?