NatWest status: access issues and outage reports

Problems in the last 24 hours in Croydon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Miguel Viegas (@miguelagviegas) reported 2 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Geoff Whitehouse (@ByGeoffW) reported 8 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Clive J Goodwin (@CliveJGoodwin) reported 10 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  nadia holmes (@nadiaholmesx) reported 12 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 18 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Demetri Turin (@DemetriTurin) reported 20 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Joanne Timms (@LdnCinders) reported 33 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Bert (@XBerts) reported 41 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  💙 Stacey Killon (@beady_stace) reported 47 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Bert (@XBerts) reported 59 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fred (@fred6279) reported 8 minutes ago

  @JustADayZPlayer @mountpleasants1 @NatWest_Help That message you saw was probably from either an off the shelf fingerprinting script in the Natwest website or you fell for a scam website.

• 
  Mark (@MTrad25) reported 10 minutes ago

  Friday 31 July — what’s moving The week ends with the cleanest illustration of the new rule anyone could ask for. Apple beat on almost everything. Revenue $109.4bn, +16%. iPhone $54.25bn, +22% — its best ever June quarter. EPS $2.02 against $1.89 expected. The stock fell after hours, on guidance. Amazon raised full-year capex to $220bn — a number that would have been punished a fortnight ago — and jumped ~8%, because AWS grew 36.7%, its fastest in over four years. Microsoft up, Meta down, Amazon up, Apple down. The market is neither rewarding AI spending nor punishing it. It’s grading proof. Note the casualty: for two weeks Apple was the hedge, capex at 1.8% of revenue making it the place to hide from spending anxiety. On the night the spenders got paid, abstaining stopped earning a premium. Asia took the same message and amplified it violently. The KOSPI rose as much as 17% — its best day on record. Samsung and SK Hynix up near 30%. Taiwan +7%, Nikkei +5%. Now the number that matters: the KOSPI is still down ~25% for July, its worst month since 1997. A 17% day inside that is not recovery. It’s a market with the leverage stripped out of it — Korean authorities spent the week reining in leveraged products that had wiped out retail savings. And the FX story is the week’s thesis in miniature. Japan and Korea intervened jointly on Thursday — unprecedented, with the yen near a 40-year low. Then the BoJ held rates on Friday and the yen went straight back to 160.69. Coordinated intervention by two states bought roughly one session. Nothing about the rate differential changed, so nothing about the yen did. Which rhymes with the central banks. The Fed’s statement was near-identical to June’s — one verb and three dissenters — and Warsh signalled a step back from forward guidance. The BoE held 3.75% on a 6-3 vote, three hawks where two were expected, then Bailey immediately told reporters not to read it as edging towards a hike. September hike odds fell to 40% from above 50%. The bond market’s answer: long-end US yields near 19-year highs while the short end eased. A steepener built on doubt that anyone can anchor inflation. In London: the FTSE 100 touched a record 10,979.60 intra-day then closed down 0.1%. Rolls-Royce led, +6%, on H1 operating profit up 17% to £2.42bn. Today: NatWest, Taylor Wimpey, ITV, plus Exxon and Chevron. FTSE futures +0.4%. This was the week guidance died. Warsh won’t give it. Bailey disowned his own committee’s. Two governments spent reserves defending currencies and got a day. And Apple’s forecast cost it more than a record quarter earned. Everyone is being marked on evidence now.

• 
  Alex ******* (@socialPolly) reported 14 minutes ago

  @NatWest_Help I did that, and they said I needed to speak to NatWest bank not the investment line. They transferred me through to an automated service that didnt understand what it was I was trying to get through to. So I gave up.

• 
  IKR~ÓluKayòde (@ray_kay9) reported 15 minutes ago

  @Omojuwa My wife with a Natwest customer and called him by name, a Brit said pls refer to me with respect,not by name! First he's old enough to be her father, he's not just a random customer and for the fact my Mrs is an Nigerian, he knows there's lot of respect from where we came from!

• 
  G McAdam (@McAdam146810) reported 16 minutes ago

  @Mickskinz Web: Microsoft sign-in helper - has the option that you’ve forgotten all your sign in details. I had a nightmare with a fraudulent DD on PayPal. I complained, they did FA. Contacted my bank, NatWest, which cancelled DD and refunded me the money that had been taken. Good luck!

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 16 minutes ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell

• 
  Naveen | AI • Dharma • Truth (@anaveentalks) reported 17 minutes ago

  @AndrewAndru2012 @VerdeSelvans the phone is still usable while it’s indexing, but expect it to feel a bit slower, warmer, and with higher battery drain for the first few days (sometimes up to a week depending on how much data you have especially photos and messages). It runs in the background.On UK banking apps: so far most people are reporting that Monzo, Barclays, Starling, NatWest, Santander etc. are working fine on iOS 27 beta.Rollback is possible but annoying you’ll need to restore via a computer in recovery mode, and you’ll lose data unless you have a backup from before you installed the beta. Beta backups don’t always restore cleanly to older versions.

• 
  Craig Duncan / @fludded (@Fludded) reported 18 minutes ago

  @DPJHodges Nigel Farage has asked for help before. He wanted people to sign up on his website if they feel they had been debanked. They did. Armed with that, he negoctiated a million pound deal with NatWest, deleted the website and never spoke of debanking again.

• 
  Alan Crispman (@cheeseandbunion) reported 19 minutes ago

  @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed

• 
  🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported 20 minutes ago

  @cryptostride Natwest. Their deals are awful at the moment.