NatWest status: access issues and outage reports

Problems in the last 24 hours in Croydon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Geoff Whitehouse (@ByGeoffW) reported 2 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  nadia holmes (@nadiaholmesx) reported 10 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Joanne Timms (@LdnCinders) reported 14 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 18 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Demetri Turin (@DemetriTurin) reported 27 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  💙 Stacey Killon (@beady_stace) reported 38 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Miguel Viegas (@miguelagviegas) reported 40 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Bert (@XBerts) reported 43 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Clive J Goodwin (@CliveJGoodwin) reported 48 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Bert (@XBerts) reported 56 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Longley (@devymaster) reported 48 seconds ago

  @Woodywudpeck Maybe pinch a few NatWest for longer term as looks like they’re down 10%, or maybe will wait to see if they fall a bit more the next few trading days. #indecisive

• 
  An Engineer (@deloreancars) reported 4 minutes ago

  @PaulReadGB @LifeThruSpecs Credit cards carry insurance by law. They don't like it, and might even claim it's not true. But squirrelled away in a dark corner of their website is a crappy little form to fill in so they can begrudgingly comply with their legal obligations (been there, done it with NatWest).

• 
  Newton's Laws (@Newtons_Laws) reported 8 minutes ago

  @RBS_Help I wish to withdraw my consent for using or storing my biometric data but cannot see where that option can be found on the NatWest Group websites. Can you help with this? @NatWest_Help

• 
  Sumanyu Sharma 🍫 (@sumanyu) reported 10 minutes ago

  @ElevenLabs @LDNTechWeek @CosineAI launches Lumen Sovereign, Britain's first sovereign frontier model. Co-designed with BT, Lloyds, NatWest, LSEG, PwC, BAE Systems, Leonardo UK, Babcock, Thales UK, and Telefónica Tech UK&I. Runs entirely inside customer infrastructure with no external data transfer.

• 
  That ginger guy (@Jhinchliffe07) reported 13 minutes ago

  @DanNeidle Yeah i set up a stocks and shares isa with natwest in November and my return so far is 9.17% since Nov, Set it up as I'm self employed and didn't have a pension pushing 40 so thought I'd have something just incase i needed to access the cash but also long term invest

• 
  Stacey lee (@Staceylee56) reported 16 minutes ago

  Is the NatWest online banking app down? @NatWest_Help

• 
  Express (@ExpressBSV) reported 19 minutes ago

  @doompost NatWest & Uphold, never had a problem.

• 
  R (@rjb_1998) reported 20 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  Alicia (@Aliciasdnud) reported 21 minutes ago

  @NatWest_Help hi I placed a switch to HSBC from NatWest and I want to cancel. HSBC have been no help. Can you please reject the switch request please I don’t want to switch to them anymore

• 
  ALAW (@Yeboah_21) reported 23 minutes ago

  @robertmdaws Early 80s NatWest Leeds Sunday League team wore the yellow away kit. Awful scratchy polyester thing.