Is NatWest down in Croydon, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Transactions (28%)
-
Website (28%)
-
Mobile App (22%)
-
Login (22%)
Live Outage Map Near Croydon, Greater London, England
The most recent NatWest outage reports came from the following cities: Mitcham, Ealing and London.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| Ealing |
Website | |
| London |
Login | |
| Islington |
Withdrawals | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
-
ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
-
Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
-
Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
-
Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
-
ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
-
nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
-
Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
-
Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
-
Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
-
ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
-
Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
-
Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
-
mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
-
Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
-
Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
-
Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
-
Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
alpha1
(@autantizio) reported
@Classicbritcom My dad worked at natwest bank hitchin and in those days all the banks would have a member of staff meet up with like from all other banks to physically hand over cheques etc michael Robbins was one of those bank workers dad met modt says till one day he wasn't working 1 of 2
-
Perry Benson
(@peritosbentitos) reported
@IrvineWelsh Starling seems good don’t know much about human contact with any of them apart from Coutts nowadays , who are owned by NatWest , they want you to pay in one way or another for a personal service nowadays , and force people that can afford it down this route by their ineptitude
-
Amy
(@JustAmyJ) reported
@MoneySavingExp NatWest/RBS have coin machines for account holders with no fee or ask bank for coin bags & get counting, can only pay in so many bags at a time but will help with the carrying 💰
-
DarkSlayer
(@DarkieSlayer0) reported
@LBC @natwest have a dedicated team for the elderly and vulnerable. The number can be requested by the standard customer service. They can assist if someone can't use online banking. This might help the church lady.
-
Jeffaruni
(@Jeffaruni) reported
The support centre for @NatWest_Help is so beyond useless that it might as well not exist. I need to call someone to verify for Google Wallet but can I do that? Can I ****. Thanks NatWest.
-
zafar mir
(@zafarmir6) reported
@NatWest_Help @Stallulah2 NATWEST had no grounds whatsoever to deny me access to MY MONEY. What on earth is the world coming to when a genuine law abiding individual who works for a living pays thousands in VAT & TAX to HMRC is then subject to being denied access to his own money. I am utterly disgusted
-
Ant 🇺🇦🏳️🌈🕺🏻
(@halfatoneoff) reported
@NatWest_Help If you seriously expect me to waste one more second of my life on speaking to NatWest you are more stupid than I feel right now having already wasted 3 hours of it. Pointlessly. I’m going for a lie down before I get Sectioned.
-
nat
(@nat78262144) reported
@traceykemp78 @MartinLewis @NatWest Had the same problem. Hours on phone. Online system doesn’t work. Then started asking for utility bills as proof of ID. He’s 18 and disabled! We gave up. They made it impossible to get your money. Over £800 lost.
-
Pod
(@Pod55466289) reported
@VirginMoney Original transfer form completed to move coventry isa to virgin isa. That was fine. Topped up with cash from BACS from natwest to my virgin isa as directed on your website. Did not use an app at all.
-
Phil Taylor M0VSE
(@philetaylor) reported
@ScottMcGready The banks really don't help themselves (or us) though. A few weeks ago, I needed to setup an Executor account with NatWest (who I already bank with). Setup a new a/c online and then had to go into a branch to confirm it was really me and give them paperwork.