NatWest

Is NatWest down in Croydon, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Croydon, Greater London, England 12/20/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (19%)

    Login (19%)

Live Outage Map Near Croydon, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham, Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • x_brum Brum X (@x_brum) reported

    @madeinbrum1 @BuildsWeAre @LiveTheModaLife The Mercian is nothing like that 1970's pile of poo. Good riddance that it got knocked down, together with the old Natwest Tower. Lets hope the wrecking ball comes quick for Smallbrook queensway which is a disgrace. 💩💩💩

  • mamalil111 Lilli Badcock (@mamalil111) reported

    @MartinSLewis Any advice please for a disabled friend who has been scammed out of her disability payout? NatWest are claiming she is partially to blame because she fell for the scam! Please help!

  • EdFrelliot Ed Frelliot (@EdFrelliot) reported

    @NatWest_Help I tried to pay online and it said card type not accepted so I went to a post office branch and they also said card type not accepted as it was going through as a credit card. Post Office said speak yo Natwest, app help says speak to Post Office

  • AngularIan Ian Smith (@AngularIan) reported

    Dear @audiotent your web site pretty much died during tonight's "Coda" launch. I purchased at £9 but it hung on completion. However have PayPal invoice and download link from you BUT my Natwest account (which pays PayPal) has been debited TWICE. How do I get a refund?

  • beatieedney Beatie Edney 💙(freelancer) (@beatieedney) reported

    Still no news from @NatWestGroup. They obviously don’t feel any urgency to help customers. Don’t bank with #natwest !!!

  • RHingonekar राHUL HINGONEKAR (@RHingonekar) reported

    In 2003 Natwest Finale India was 125-5 and able to chase down 326 targets, Today India 187-4 and I am getting a feeling that we can't even set a target of 300...Is our cricket getting UP or DOWN? #SAvIND

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported

    @UKCoachFinance1 I wouldn’t recommend anyone to buy coach on finance after what we went through with Lombard Asset finance part of the RBS and NatWest banking group! Also if anyone buying new coaches at this time of the year are so stupid after seeing no support from the government. Great insult.

  • RebekahLennon7 Rebekah Lennon (@RebekahLennon7) reported

    @BBCWatchdog not sure if you are aware, RBS and Natwest group are randomly closing hundreds of customers accounts down for breaking T's and C's and restricting access to customers own finances. I wish to expose @RBS as this has now happened to me as well as over 6.5k others!

  • dominic_sensei Dominic Sensei (@dominic_sensei) reported

    @wesinjapan Yeah, just compare Natwest (Retail bank) with Coutts (Private bank within the Natwest group): 24/7 concierge with immediate digital access for the rich, but not for anyone else.

  • NSharotry Nitz sharma (@NSharotry) reported

    @bp22 i will work for you, i will do whatever you say, you can help me by paying salary for the work which I will do for you. I am chartered accountant working as an associate for Natwest bank, please give me some work for part time, i need financial help very urgently.