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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Login (31%)
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Transactions (29%)
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Mobile App (24%)
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Website (10%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent NatWest outage reports came from the following cities: Woolwich, London, Croydon and Hackney.
City | Problem Type | Report Time |
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Login | ||
Mobile App | ||
Mobile App | ||
Login | ||
Transactions | ||
Mobile App |
Community Discussion
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NatWest Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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ME88 (@ME8803076435) reported from City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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ME88 (@ME8803076435) reported from City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Maggie - wear a mask 💙🏳️🌈🌱 (@maggieinlondon) reported from Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Mercedes TL 🥝 (@___lynniie) reported from Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Miguel Viegas (@miguelagviegas) reported from Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Bert (@XBerts) reported from Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Dmitri Old (@DmitriusOld) reported from London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Tom (@tvercaut) reported from Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Aaron (@AyAyRon86) reported from Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Demetri Turin (@DemetriTurin) reported from Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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nadia holmes (@nadiaholmesx) reported from Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Geoff Whitehouse (@ByGeoffW) reported from Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Josh Whelan (@JoshWhelan) reported from Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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💙 Stacey Killon (@beady_stace) reported from Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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ME88 (@ME8803076435) reported from City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Bert (@XBerts) reported from Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Jack Head (@JackHead95) reported from Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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mohammed uddin (@RhynoMu) reported from East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Arriva Beds & Bucks (@arrivatheshires) reported
500 service picking up outside Natwest in Watford again due to bollard failure and not being able to serve High Street. Many apologies for the inconvenience caused
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Gee-Lou 🐾 (@GemHensby) reported
@brightonargus Working in Natwest, Churchill Square. We were watching the news on the TV in the banking hall. The centre emptied almost immediately. It was really eerie.
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John Watt (@xpresslegalwest) reported
Leading mortgage lenders are are no longer ruling out entrepreneurs if they have taken govt. support during the pandemic. NatWest, HSBC and Santander are making it easier for self-employed borrowers by looking at pre-pandemic earnings and removing bans on those who take grants.
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ian duff (@ianduff4) reported from Bathford, England
So I have started selling @BigIssueSWest for this month you can now find me by hmv opposite the natwest bank 9am to 2pm so please come and show your support I look forward to seeing you all again
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Craig Burrows (@f1fajoker) reported
@TwoSyncOfficial I was with barclays before and had many problems with them. I moved to natwest and they have been great
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Faye York (@Faye_York) reported
@NatWest_Help Hi. It seems to an issue solely with the NatWest App where the font is so large so you can’t see all the info at once. My other apps are fine
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Will 💎 (@WeakHandsWilli1) reported
@HSBC_UK @_Isotope__ They’re one of few banks (hsbc, Barclays, Santander and NatWest) to completely **** themselves over, recently missed out on SOL as I went to deposit 2k GBP and United Kingdom is no longer an option on billing address. Moved banks without a second thought. Control freaks.
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Lord Mike Hudson (@mikehudson015) reported
Following up I am still waiting these codes started at 22.00 and now 23.04 no codes been received terrible services Natwest please look into this matter and get in touch with very unhappy customer.
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Elwood's Grid (@ElwoodSgrid) reported
It's a NatWest cheque too. So...just laughable really. Hey NatWest, fix your ****!
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D (@D93772261) reported
@Metro_Bank I have never come across such an incompetent bank. service is extremely poor! other people got their dispute resolved quickly for their customers from NatWest & Barclays. I raised a complaint & no one has not been resolved been with the bank when you only had 4stores