Is NatWest down in Croydon, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (31%)
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Website (30%)
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Transactions (16%)
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Login (16%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Dagenham, Hackney and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Dagenham |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Withdrawals | |
| Mitcham |
Website | |
| London |
Transactions |
Community Discussion
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NatWest Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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silentWarrior
(@silentW51848616) reported
@UKLabour Her problem is she didn’t go to a broker ! NatWest are offering a 95% first time buyer product @ 4.59%. If you borrow 75% then it's 3.75% from Barclays!
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Richard Maurin
(@richardmaurin1) reported
@theousherwood There is not a product on the market with a rate that high unless you have awful credit NatWest still offering 4.9
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Duddy
(@MichaelDuddyyyy) reported
@therevdrich @NatWest_Help Dont know about natwest but the call centre I work in the "Call back" is just the robot tries to call you when the queue goes down, but if it increases it just calls you right away. And you just go in the queue as normal
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Malleychops
(@bbear74) reported
@NatWest_Help not being funny natwest, but these new credit cards are a bloody nightmare. I've got 2. I cant for the life of me remember which is which account so have to access my card info on the app EVERY single time. Can you start putting the account numbers back on please?
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Mike edwards
(@Mikeedw58935825) reported
@bbcquestiontime @BBCOne I'm simply noy buying this. I've just done a price comparison with NatWest. using the same deposit and value we purchased our first house. It used to cost us £950, it would now be £1013. It's not awful, yet.
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superwanderer94
(@superwanderer94) reported
@NatWest_Help impossible to get hold of NatWest. Been 1 in the queue on live chat for about half an hour and on hold on phone for 35 mins, still nothing…
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Psygnosevo
(@ytevo79) reported
NatWest your 'put your face in the frame & blink' is ******* HORRENDOUS! How is that better than using my fingerprint that I've just used to access the app in the first place! Five minutes trying to center my face while blinking like a prick to get recognised!
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Kirk Hughes
(@dovermonkey) reported
@MrFaz1 @NatWest_Help Tell me about it. Still down :( hopefully not pulling rates down. DM on the way Natwest
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Ricci365
(@riccirich365) reported
@NatWest_Help Well NatWest seem to be holding onto my money for a long period of time without resolving the issue. Sending me from advisor to advisor. Been with the bank for over 20years but as soon as they owe you money. They act incompetent and confused. Worst banking experience.
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🐿🐿. Kate 🐿🐿
(@doodlemoodle) reported
@colinwiseman3 @lovewineJE No. Not NatWest, I suspect all of them have issues with the algorithm that spit fraud.