NatWest status: access issues and outage reports

Problems in the last 24 hours in Ealing, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

• 
  Niamh O'Reilly 😷 (@thatniamh) reported 10 minutes ago from Hammersmith, England

  Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

• 
  Miguel Viegas (@miguelagviegas) reported 33 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 40 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Jack Head (@JackHead95) reported 46 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Tom (@tvercaut) reported 49 minutes ago from Ealing, England

  Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

• 
  Josh Whelan (@JoshWhelan) reported 53 minutes ago from Southall, England

  @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

• 
  nadia holmes (@nadiaholmesx) reported 60 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jumpers For Goalposts (@Anthony86619842) reported 3 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  Apurv Nagpal (@apurvnagpal) reported 4 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  DJ-🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DJUK61212471) reported 4 minutes ago

  Anyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!

• 
  Di Beirne (@ScattyCat) reported 7 minutes ago

  @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

• 
  Gary Jones (@GaryJones136439) reported 8 minutes ago

  @HillingdonPosh I worked and played for Natwest for many years. Originally had 2 sports grounds. One in Norbury and the one that is now the Palace Academy site (which some people refer to as being Sydenham as it is just around corner from Lower Sydenham train station).

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 15 minutes ago

  @Sargon_of_Akkad Probably an attack against sly news for harassing his family. Farage doesn't back down from a fight. Look at NatWest scandal he got the CEO fired! Watch what happens...

• 
  Mr Bastardos (@Ken_Stonger) reported 16 minutes ago

  @flying_rodent She didn't say bankers, she said someone working in a bank; city boys at the BofE might take 3 hour lunch break in the pub but your local Natwest cashier won't

• 
  tmjohnson (@the_cs_book) reported 17 minutes ago

  @SebJohnsonUK @CosineAI Genuine question how is NatWest going to help design a frontier model?

• 
  jess (@Jessicakillilea) reported 19 minutes ago

  I’ve contacted via email, dm and many phone calls. Each member of staff passes you onto another and lies. It’s clear why NatWest branches are closing down.

• 
  Di Beirne (@ScattyCat) reported 19 minutes ago

  @NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs