NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 03/02/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (36%)

    Website (36%)

  2. Login (24%)

    Login (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: Hackney, London, City of London, Basildon, Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCity of London Mobile App
United KingdomBasildon Transfer
United KingdomCroydon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • pipb21 Philip Bennett (@pipb21) reported

    @monzo In turkey, My Monzo card worked better and so much quicker than Barclay card, NatWest and TSB. No blocks or issues!!!

  • uncannyon Uncannyon (@uncannyon) reported

    @NatWest_Help Proud to be a NatWest customer today

  • OLDMDM Matt (@OLDMDM) reported

    @SpiritEddieLow @NatWest_Help I'm a Natwest customer and I'm not asking this.

  • crikey2050 💙Nicki🌍🌊crikey2050💙 (@crikey2050) reported

    @NatWest_Help I am afraid the mobile app or ‘need help’ icons are not what we need now. It requires an actual human pressing a button to refund my friend’s money without any penalty charges. NatWest has held it now since the beginning of June. Enough is enough.

  • Zeditha2 Zeditha (@Zeditha2) reported

    @NatWest_Help So proud to bank with Natwest! You have a loyal customer in me :)

  • olliecaplan Bants (@olliecaplan) reported

    @NatWest_Help NatWest has stolen my money and can not even give me any information as to why. Accounts have disappeared. Customer service won’t tell me anything.

  • al270288 Alex (@al270288) reported

    Hi @NatWest_Help I’m having an issue with my switch. You’ve transferred my balance on switch day but left £10 in my NatWest account. I can’t transfer it so how do I get it into my account so that the account can close? I called but they couldn’t help me…

  • FoggyStart 🀄️ (@FoggyStart) reported

    NatWest causing me massive petty issues with online shopping by switching from Visa to Mastercard. God damn.

  • empiresfalse ozzy (@empiresfalse) reported

    pls natwest i just wanna access my child trust fund im gonna actually snap

  • Thee_Roxy_Cox 🤡Lady Rox Lovurra-Cox (@Thee_Roxy_Cox) reported

    @sschaaf28 @NatWest_Help It's not an issue. It's support for a minority group. If you, as a cis woman, haven't felt supported by NatWest then why have you chosen to remain a loyal customer for as long as you have? Why the problem now? You're transphobic. Own it.