NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 12/31/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Website (26%)

    Website (26%)

  3. Mobile App (26%)

    Mobile App (26%)

  4. Login (21%)

    Login (21%)

Community Discussion

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • MagicDigitsUK Magic Digits (@MagicDigitsUK) reported

    @Xero NatWest bank automatic imports are not working.. when will these be fixed? Do you have a solution please?

  • BitcoinEcology EcologyHODL (@BitcoinEcology) reported

    @DominicFrisby Natwest were ok with it for a while... then they froze my cards and accounts for 5 days because of a transfer to an exchange. It was a good lesson in how banks can take away access to your money for any reason at any time...

  • BGR1878 BGR1878 (@BGR1878) reported

    @NatWest_Help Been on phone an hour and trying to do the Natwest 15 switch for 3 hours now Is it that you don't want me to transfer my account over Terrible terrible terrible service The digital help is hopeless too

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWest_Help Who can help? No be at Natwest seems able to for a CTF. Your phones are NeVER answered, tickets submitted not reviewed and now your website is down. This is not good

  • BitcoinEcology EcologyHODL (@BitcoinEcology) reported

    @DominicFrisby Natwest were ok with for a while... then they froze my cards and accounts for 5 days because of a transfer to an exchange. It was a good lesson in how banks can take away access to your money for any reason at any time...

  • Laceysimsx Lacey sims (@Laceysimsx) reported

    @NatWest_Help this bank is a joke nothing gets resolved. They are quick enough to take my money(fraud) but when giving evidence ect they keep going round in circles especially not helping the situation. I am sick of chatting to a robot/ NatWest support😴had enough of this bank

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help well thanks 4 another evening of generic cliches to bat me off. NatWest thinks its acceptable to hold on to customers wages for more than 2 weeks & still tell that customer that they are unable to give any information as to where THEIR money is & what they are doing

  • laurensfrost Lauren Frost (@laurensfrost) reported

    @LloydsBank Hello, I’ve tried to switch my Lloyds account over to NatWest however Lloyds have declined the switch. I’m unable to get through to customer services and the message us system on the app doesn’t work. Can I have some assistance please?

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWestGroup does anyone in Natwest have access to help my son find out what the heck’s going on with his CTF account?

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWest_Help Why can we not get hold of anyone at Natwest? My son has been trying to find out where all his money has gone. Raised a ticket - no reply. N the phone THREE times now for over 2 hours!! Can anyone help???