NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 01/16/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Swanley, Kent, England

The most recent NatWest outage reports came from the following cities: Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • danihaarding Danielle (@danihaarding) reported

    @NatWest_Help @emilycoxinabox Awful service. Since when do banks cold call customers? I had this call and hung up due to phishing. Do not feel comfortable discussing personal banking via a zoom call that I did not request. NatWest should contact customers to inform them of this service via email or the app.

  • ellardent Andrew Ellard (@ellardent) reported

    @ben_cameron I think NatWest have also been running an ad with shots implying “we can help you afford to have your dog put down”…

  • nightfire391 UniqueLegend (@nightfire391) reported

    @PayPalUK hi I owe paypal just under 200 pounds due to me blocking online payments via a setting on the natwest app one time - only problem is the two payments i sent to cover the money owed is set on pending I received a voicemail with a unverified number to ring what do i do?

  • JKPlanner Jonathan Planner (@JKPlanner) reported

    @HSBC_UK So I go to MY branch to discuss my Business Banking, standing under the ***** great sign saying 'Business Banking' I'm told this branch cannot help me, then told to use telephone banking (45mins wait so far) or drive miles out of my way to another branch, Natwest maybe?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    Wow! @Nationwide are prepared to let me leave as a customer over this issue because they won't admit there is any fault on their side. At least NatWest offered me a solution. Absolutely disgraceful.

  • jimmyb03 J (@jimmyb03) reported

    @sofee_ Same mate - I managed to get the branch to speak to head office who admitted there is an ongoing problem - with NatWest in particular - the bank gave me the money from there error funds until it arrived today. @AskNationwide have been shown to have not been upfront about it 🤥

  • mounsey John Mounsey🛒 (@mounsey) reported

    @joinmettle Hello. Existing customer, looking to switch more incoming payments from clients over to my (fab) Mettle account. IF/when they are asked for "Bank Name" (i.e. organisation name for the bank itself) should they enter "Mettle" or "NatWest" (or what?) thanks! John.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • dynarfeic Dyn ar feic (@dynarfeic) reported

    @MfanwyEvans Try the @financialombuds. I once switched banks to @NatWest_Help and on the day they switched my current account with £12,000 in it, they froze my account because they suspected identity fraud! The ombudsman should be able to help and instruct Natwest to compensate you.

  • Jnaex1 Jennaaaa 🇬🇾 (@Jnaex1) reported

    @FUYA0SGF @lmnotjenna I ordered 4 books and 3 of them came and the money went through for 3 only, like okay cool I forgot about the 4th book, then suddenly the money goes and I'm like wtf ??? Checked my emails then realised 😭 I was on the phone to natwest bro like I wanted my money back