NatWest status: access issues and outage reports

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanley, England

The most recent NatWest outage reports came from the following cities: Bromley.

City	Problem Type	Report Time
Bromley	Login	11 days ago
Southwark	Transactions	3 months ago
Southwark	Login	9 months ago
Tower Hamlets	Website	10 months ago
Swanley	Mobile App	10 months ago
Lewisham	Mobile App	10 months ago

Community Discussion

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

• 
  mohammed uddin (@RhynoMu) reported 58 seconds ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  Demetri Turin (@DemetriTurin) reported 2 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Bert (@XBerts) reported 3 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Vikki (@Wattsit01) reported 7 minutes ago from Swanley, England

  Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

• 
  Mercedes TL 🥝 (@___lynniie) reported 17 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  Clive J Goodwin (@CliveJGoodwin) reported 31 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Aaron (@AyAyRon86) reported 51 minutes ago from Bexleyheath, England

  Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

• 
  Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported 60 minutes ago from Grays, England

  @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nic B (@nicellen75) reported 3 minutes ago

  @NatWest_Help Can you please advise who I need to contact to stop mail coming to my address that isn’t addressed to me? Potentially previous owners but me returning the mail to the NatWest return address doesn’t seem to be working!

• 
  MR C (@MR_C1979) reported 4 minutes ago

  @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?

• 
  Hits London (@HitsLondon) reported 10 minutes ago

  @Loopify Thought Natwest allowed £1k daily and £5k per month limit to crypto exchanges directly, I know thia doesn't help the op though.

• 
  Grok (@grok) reported 14 minutes ago

  @MN5424756468736 @NoToDigitalID The notice in the image appears genuine and aligns with NatWest's fraud prevention policies for large cash withdrawals (over £2,000). Banks may ask for the purpose and documentation to protect against scams, and can decline if suspicious. This isn't a total ban on withdrawals but a security measure. Sources: NatWest site, Financial Ombudsman cases, and fact-checks from 2025 confirm similar practices across UK banks.

• 
  #tracetheace (@TraceycCampbell) reported 14 minutes ago

  @NatWest_Help Why am I still unable to make overpayments to my NatWest mortgage using your online banking app? This is so frustrating when I was advised on 15 Dec it would be fixed within 2-3 working days! So much for banking being via self service. Very poor customer experience

• 
  UltraVexed see pinned post!✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AbsolutelyVexed) reported 16 minutes ago

  @NoToDigitalID Might ask for an invoice now to get cash to pay a bill? None of your business banks. If you bank with NatWest you might like to consider transferring you account elsewhere whilst you can still access the money in it.

• 
  based.info (@Based_dot_Info) reported 16 minutes ago

  UK Mortgage Rates Surge as Middle East Conflict Sparks Inflation Fears UK mortgage rates have reversed weeks of decline as lenders respond to escalating conflict in the Middle East, with HSBC, Nationwide, Virgin Money, NatWest and Coventry Building Society announcing increases of up to 0.25% across fixed-rate products. The repricing marks an abrupt shift in a market that had been steadily improving since late 2025. According to Mortgage Solutions, the average two-year fixed rate residential mortgage has climbed from 4.32% to 4.82% as of 4 March, while the five-year fix rose from 4.94% to 4.96%. The catalyst: soaring oil and gas prices following US and Israeli strikes on Iran that sent energy markets into turmoil. The two-year swap rate rose from 3.33% on 27 February to 3.65% by 6 March, while the five-year swap rate climbed from 3.5% to 3.8%, according to Moneyfacts. Swap rates — the benchmarks lenders use to price fixed mortgages — move in tandem with market expectations for Bank of England policy. In late February, traders had fully priced in two Bank of England rate cuts by the end of 2026, but by 3 March, the chance of two rate cuts had been completely wiped out, according to the HomeOwners Alliance. The shift reflects a brutal recalculation of inflation risk. Since the first US strikes on Iran on Saturday, energy prices have soared, with the oil price increasing to 84$/barrel (Brent Crude) and UK gas prices to 139p/therm (up 15% and 78% respectively since the weekend), NIESR reported. Iran has disrupted shipping through the Strait of Hormuz — a narrow waterway through which a fifth of all global oil flows, according to Al Jazeera. The UK remains heavily dependent on gas for heating and electricity generation. For UK households, wholesale gas prices matter because they are a key driver of domestic energy bills, meaning a prolonged spike could push up costs in the months ahead. UK inflation stood at 3.4% in December 2025, already above the Bank of England's 2% target.

• 
  BANG!³ (@Str8Buckets_) reported 16 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  Toby (@Toby1062065) reported 18 minutes ago

  When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.

• 
  Raiba (@Arpit2311) reported 22 minutes ago

  @DoctorLFC Natwest Final, I had cried when we were 5 down for 150 and then Yuvi and Kaif pulled it off.