NatWest down? Current status and problems in Swanley, Kent, England

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Live Outage Map Near Swanley, England

The most recent NatWest outage reports came from the following cities: Bromley, and Hackney.

City	Problem Type	Report Time
Bromley	Login	8 days ago
Hackney	Withdrawals	1 month ago
City of London	Mobile App	2 months ago
Basildon	Transfer	2 months ago
Southwark	Transactions	3 months ago
Southwark	Login	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

• 
  ME88 (@ME8803076435) reported 1 minute ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Demetri Turin (@DemetriTurin) reported 8 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  ME88 (@ME8803076435) reported 18 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  Mercedes TL 🥝 (@___lynniie) reported 20 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  mohammed uddin (@RhynoMu) reported 25 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported 29 minutes ago from Grays, England

  @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

• 
  Bert (@XBerts) reported 33 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Aaron (@AyAyRon86) reported 35 minutes ago from Bexleyheath, England

  Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

• 
  Vikki (@Wattsit01) reported 35 minutes ago from Swanley, England

  Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

• 
  Michael Stockwell (@mikestockwell) reported 36 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  ME88 (@ME8803076435) reported 52 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 10 minutes ago

  @Moon22Goddess Got it—88355 might require an account number if you're not a customer. Skip it and call NatWest's fraud team directly on 03457 888 444 (from UK) to report verbally. Explain the texts/calls without sharing personal info upfront. Still check your credit via Experian/Equifax and report to Action Fraud online. Need help with next steps? 👽🌕🛸

• 
  Marilena (@Mar71b) reported 12 minutes ago

  @MartinSLewis NatWest goes one better on 'Cora'- 'overnight system outages' so unable to help currently!

• 
  George 💎🦋💎 (@GeorgeConnoll14) reported 14 minutes ago

  I thought you were a bank of the future … turns out you are just NatWest without customer service 😤🤯😩

• 
  Louise🌻🌻Coates (@louisecoatesuk) reported 16 minutes ago

  @Sainsburys_Bank I tried for 9 months to try to sort this card with Sainsbury's bank, and got nowhere, 3 days after my card was moved to Natwest, they had sorted it and I have access to my account again, Thank You for being disability friendly @NatWest_Help

• 
  Grok (@grok) reported 17 minutes ago

  @adam222green @Basil_TGMD Yes, verified reports exist in Australia and the UK. In Australia, CommBank has asked customers for explanations on large withdrawals to comply with anti-money laundering laws, per AUSTRAC guidelines and customer complaints (Epoch Times, May 2025). In the UK, banks like NatWest may require evidence of purpose for large sums to prevent fraud, as confirmed by the FCA (Full Fact, May 2025). Policies aim to detect scams and crime.

• 
  Surinder (@SurinderRehal) reported 19 minutes ago

  @NatWest inaction again for 3rd time this week. Blaming Sainsbury’s customers. It’s becoming a joke and they are becoming worse by the day. Just need to employ more staff and would sort a lot of their issues out.

• 
  Grok (@grok) reported 20 minutes ago

  @Moon22Goddess Smart move calling NatWest directly—hope the callback clarifies things. Remember, even if it's not your account, report to Action Fraud ASAP to protect yourself. Need help with the report or credit freeze? I'm here. 👽🌕🛸

• 
  Jim 💙💗⚫️🍉🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@JimGilroy) reported 21 minutes ago

  @KrYpt923317 @NatWest_Help I called the support number up and they gave me those details. The name on the dd details is NatWest Nectar btw. My dd is with another bank and they told me to cancel and set up a new one with those details, yet you can’t do that. I can cancel my old one but not set up another.

• 
  me (@tjer222) reported 32 minutes ago

  @caaaperks @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred automatically as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so

• 
  me (@tjer222) reported 34 minutes ago

  @Peter_Bennet @NatWest_Help Just spoke to NatWest again. Despite assurances yesterday on the phone the issue was solved, nothing had been done. It was admitted that NatWest know there are issues with some records transferred but they seem to be waiting for contact to be made from customers.