NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 09/18/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Login (27%)

    Login (27%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (10%)

    Website (10%)

  5. Withdrawals (7%)

    Withdrawals (7%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • idontusethis_2 Me (@idontusethis_2) reported

    @NatWest_Help hi I’ve recently switched to NatWest and I’ve just had a call from an 07 mobile number of a man claiming to be from NatWest asking if there was anything else I needed help with. Doesn’t sound right. Is it’s attempted fraud? how did they get my details??

  • MyGreyStudio My Grey Studio (@MyGreyStudio) reported

    @Se_Railway are you having issues with Amex payments on your website? Won’t go through. My NatWest payment went through fine. Spoke to Amex and they can’t see a problem

  • walshy68 Matt Walsh (@walshy68) reported

    @NatWest_Help are NatWest and Coutts having problems with CHAPS payments currently, specifically Coutts? I’m told there were problems today, and just seek confirmation either way. Many thanks

  • ProPunter Pro Punter (@ProPunter) reported

    So NatWest have switched all their customers from Visa debit to MasterCard the only problem is to withdraw to it from Betfair takes 2-5 working days! Outrageous….

  • grahambishop05 Graham Bishop (@grahambishop05) reported

    @AskNationwide Sounds good but I'd have to clear my overdraft first... not that it will be an issue, what about a loan and a credit card I have with them, could I switch them to nationwide or would they have to stay with natwest?

  • Turak64 Simon Edwards (@Turak64) reported

    @NatWest_Help I e accidently made a @PayPalUK withdrawal to a Natwest account that has been closed. I've tried calling PayPal but they weren't able to help, can you advise what will happen in this instance?

  • kSJ5BKLKuPUiMOY گُم در سَر (@kSJ5BKLKuPUiMOY) reported

    @NatWest_Help My accounts are frozen since yesterday. I spoke to few people and they all say we can’t help and someone will call you! My 4 months old baby can’t wait for his formula till that mysterious guy decides to call me. #natwest #CustomerService #complain

  • MrJamesKehoe MrJamesKehoe (@MrJamesKehoe) reported

    So, thanks to @NatWest_Help and their archaic banking processes, we have no money for the Easter weekend. #Natwest reverted back to no credits at weekends so with 4 non banking days I can’t access my due in funds until Tuesday. Does your bank do this? Time to change?

  • dangrech Dan Grech (@dangrech) reported

    Challenger bank alternatives to @NatWestBusiness please as they persistently block my cards, payments and mobile banking access because of international payments to a Portuguese account. If you are thinking of opening your business bank with NatWest, I urge you reconsider.

  • LA42885011 L A (@LA42885011) reported

    @NatWest_Help Natwest Authorised a payment w/o my consent. Funds takens out of my account, Natwest Call Centre refusing to help. Can you assist? Been calling for 2 days!