NatWest

Is NatWest down in Swanley, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swanley, Kent, England 01/01/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Transactions (25%)

    Transactions (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (20%)

    Login (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • BeefHenchilada Bean Angel (@BeefHenchilada) reported

    That biometric approval on the NatWest app’s a gobshite. I hope none of those ******* photos of me blinking my eyes ever end up on a database *******.

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    Hey NatWest what if this was someones Gran give your heads a shake & quit cutting off the older generation they dont want your **** App ya Online crap they want Customer Service Dolly Parton 9 to 5 (Live 2019 Performance from 50 year anniversary)

  • dazzler1978 Darren Vaughan (@dazzler1978) reported

    Anyone else having issues with the new NatWest MasterCard declining on certain apps.

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    Ha Ha CEO of NatWest we must do something about our Customer Services just leaked out

  • Angana_drb angana bhattacharya (@Angana_drb) reported

    @NatWest_Help not only the people at branch unhelpful; they were rude and overbearing. Not a word of apology for the terrible customer experience she had. Looks like you dont do enough training @Natwest, Fishergate Preston. #worstbank #NatwestPreston

  • PostOffice Post Office (@PostOffice) reported

    @JoshTomBrown_95 Thanks for confirming. As per our agreement with our partner banks, we can't contact Natwest about your account for security reasons. Natwest provided us with 0345 788 8444 for their customers to call so they can look into any issues with our banking teams if issues arise. - Tom

  • DrFalakTabassum Dr Falak Tabassum (@DrFalakTabassum) reported

    @NatWest_Help Totally understand why accounts get blocked,but banks do get back to customers ASAP & do not keep them deprived in the name of safety for 4 days. YOU have blocked access to the APP too! Tel team will repeat the mantra that they CAN NOT DO ANYTHING. #Banks #Natwest

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    NatWest but please Miss i only want my Balance i would love to give you that Mr Rob but right now i am in Labour my waters have Broken & they will not give me time Off i think the Baby will be Born in the NatWest rest room but good luck with your Balance

  • ZenaMarks Zena Marks (@ZenaMarks) reported

    @NatWest_Help's banking services have to be the least common-sense, most awful I've dealt with. And I once banked with RBS. Please don't bank with #NatWest.

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    Why's everything got to be Area ******* 51 nowadays? Even your own ****. ******* childlocks on ******* everything - INCREDIBLY frustrating! Nobody's stealing from me, mate, I'm poor as ****. Like, chill Natwest, damn - overly sensitive, unnecessary hypersecurity is annoying.