Is NatWest down in Swanley, Kent, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swanley, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (33%)
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Login (27%)
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Website (20%)
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Transactions (13%)
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Withdrawals (7%)
Live Outage Map Near Swanley, Kent, England
The most recent NatWest outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Login | |
| London |
Withdrawals | |
| Southwark |
Login | |
| Tower Hamlets |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Maguire
(@Patrick88181844) reported
@Lindstar24 How much support did RBS/ NatWest require? £54billion of public money to prevent bankruptcy?
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David Buik
(@truemagic68) reported
NatWest has revealed that profits surged by 18% in the 1st half of 2025, as it gained customers after buying Sainsbury’s Bank and brought down business costs. The group reported a pre-tax operating profit of £3.6bn for the first six months of the year. shares +0.68% - YTD +26.44%
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KayP
(@KayP2123) reported
@NatWestGroup avoid NatWest at all costs for anything. Dealing with them currently as a new customer and their service is appalling, you cannot even get an update because they’ve failed to provide ME with basic info I need to get one!
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Gem
(@GemmaAlexa1990) reported
@Suffragent_ @MScroghamMP The people of B&F elected a woman whose previous experience was on a call centre with NatWest and working in shoe shop. She then opened a ‘fashion shop’ with her sister with a grant. An election brought about by a dislike for Tories. Sorry B&F, but you reap what you sow.
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strummerville
(@strummerville) reported
@ZiaYusufUK Your gaffer took offence at NatWest for them saying some things about him and he started a lawsuit which NW cowardly settled whilst still owned by the Gov. so sit down lad your opinions are irrelevant but are always anger farming
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JazzyShadow
(@shadowjazzy1) reported
@GordonBrown YOU personally ruined so many people’s working lives when YOU personally gave permission for RBS to buy NatWest An unmitigated disaster which ended in the crash of 2008 YOU have no moral judgement YOU were the worst Chancellor until Rachel Reeves came along. Another stupid stunt.
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Saskia
(@Saskiaaa_____) reported
Took 2 months to get a business bank account with Natwest opened. Despite having been a personal customer for over 20 years and providing all my HMRC docs to verify self-employment. The **** they asked me for was ridiculous - even asked for photos of my stock! Told them no, I don't need to. Surprised they didnt request my bra size. Got it in the end but what a polava.
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char
(@goodkingjon) reported
NatWest’s bizarre changes to their mortgage portal continue to baffle me. Why can’t I just log in like I did before? I have no idea how to get in to it every time I try to now.
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Lee David Rusbridge
(@lynchdavidlee73) reported
@LloydsBank Not Happy with the customer service as trying to transfer money from my lloyds to a friends natwest account would you ever ask a customer what mobile device i,m using and when did i change my mobile number & to log in to my Lloyds account while on the phone
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Mr. PD1
(@DewanPd) reported
@MohammadKaif What’s with the ex indian cricketers with 13 test caps and average of 32 chiming in and being critical of a young lad who’s captaining his country for the first time and will probably be the Conner-stone of indian cricket for a decade. Thanks for the Natwest mate but pipe down!