Is NatWest down in Swanley, Kent, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swanley, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Transactions (18%)
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Mobile App (18%)
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Transfer (3%)
Live Outage Map Near Swanley, Kent, England
The most recent NatWest outage reports came from the following cities: City of London, Basildon, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Basildon |
Transfer | |
| Croydon |
Website | |
| Southwark |
Transactions | |
| London |
Login | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Jay 🇺🇦🇪🇺
(@NoseeNaybe54) reported
I’ve been supported by NatWest customer services this week but #NatWestTravelInsurance do not deem to answer their phone even to colleagues. NatWest TI is part of the banking service I’m charged for. It’s utterly worthless and a waste of money.
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Barbara Overfield
(@babsoverfield) reported
@MartinSLewis My daughters fixed rate mortgage is coming to an end. When they took out the mortgage both were working ful time. She has since had a daughter and works part time. They have gone to mortgage advice. Their mortgage is with NatWest. They have been told they have no option but stay
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help I,ve had a talk with natwest help in the past they told me to call or email fraud team and i still got no answer as to why my account was blocked then closed, the only thing i did was buy some furniure that i needed but could not buy because of lockdown.
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💫Hopeful Soapbox💫
(@angrysoapbox) reported
@MartinSLewis I got the NatWest existing customer easy digital save for 5.12%! Made up as beforehand my savings were only earning 1% with NatWest
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help Get out of natwest whilst you can before they block then close your account.
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rhi rhi ♡
(@rhiannaash) reported
@LloydsBank Yes I did confirm I said 'it doesn't matter what Internet I use it doesn't work'. I've tried natwest+Halifax, neither work. Theres no error message, I authorise on the other bank, it sends me to a browser to log back into lloyds instead of to the app+it goes round in circles
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taz
(@TrishaShaw) reported
My vulnerable son had an email on Monday saying that his account has been blocked. It’s now Thursday &, despite emailing as instructed & responding to the reply that he received, he is still blocked. He’s extremely distressed, no food, no fuel. #Natwest no help! Just say email 😡
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Christopher Wiles
(@Christo52853071) reported
@natwest completely useless service @NatWest_Help made my last two days an utter nightmare.
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Francis Gottesman
(@FranGott) reported
@NatWestGroup I have rarely come across such crass inefficiency, unhelpfulness and broken promises as Natwest's so called Customer Services. Shame on you! Utter shambles. Francis Gottesman
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Margaret's home made crafts for charity preston.
(@CakesMargaret) reported
@NatWest_Help natwest block your account without warning, this causes your derect benifits to bounce and go unpaid evrn though there is money in thr account, you have no warning od your account being blocked anf people usually find out when trying to pay for something and find out they can't