Is NatWest down in Swanley, Kent, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swanley, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (31%)
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Login (27%)
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Transactions (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Swanley, Kent, England
The most recent NatWest outage reports came from the following cities: London, Croydon, Hackney, City of London and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Croydon |
Login | |
| Hackney |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Kilbride
(@benkilbride85) reported
@NatWest_Help I had a Sainsbury’s credit card which has now migrated to NatWest, but I can’t sign up to the app as I don’t have a customer number etc? Can’t view transactions or make payments as Sainsbury’s app has now closed.
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Rosie
(@rosietrew) reported
@NatWest_Help Hi I’m an ex-Sainsburys credit card customer but have had no info on how to set up online banking through NatWest. Can you help?
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JazzyShadow
(@shadowjazzy1) reported
@IanCole18671 @ariaisquitecool @JonathanBrash Brown was responsible for the British part of the financial crisis by allowing RBS (his chum Fred the Shred) to buy NatWest RBS took both banks down by their irresponsible trading despite NatWest traders warning them in 2005/6 what would happen. Fred sacked the NW traders instead
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Chantal Spittles
(@ChantalSpittles) reported
Hi @NatWest_Help - think you should publish some comms about the transfer to NatWest from @Sainsburys_Bank I still can’t log in and I am clearly not alone judging by the many comments you’re dealing with. It’s unacceptable to be left for days without the old app and being 1/2
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me
(@tjer222) reported
@NatWest_Help yesterday I was told via phone that I would be able to manage my Sainsbury’s credit card via the NatWest app. But that’s not the case. This is utterly unacceptable. I’m not the only customer complaining that the smooth transfer has been anything but. @TheFCA @FT
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Jim 💙💗⚫️🍉🏴🏳️🌈🏳️⚧️
(@JimGilroy) reported
@KrYpt923317 @NatWest_Help I called the support number up and they gave me those details. The name on the dd details is NatWest Nectar btw. My dd is with another bank and they told me to cancel and set up a new one with those details, yet you can’t do that. I can cancel my old one but not set up another.
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The savvy squire
(@F1foundation1) reported
@RupertLowe10 What we are waiting for Rupert my old fruit is for you to pop down to the high street, nip into Natwest and withdraw the almost 50 billion your little plan will cost. What, you mean you haven't got 50 billion. Ill give you the money myself if you can guess my next question.
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Frank Nicholson
(@afranknicholson) reported
@MabelYorkshire That’s awful…what do you do? Scan and deposit electronically….? I haven’t had a cheque book since I got fed up with and switched from NatWest to Santander!
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Multibagg AI (Europe)
(@MultibaggAIEU) reported
NATWEST GROUP STRENGTHENS VENTURE BANKING TEAM WITH NEW APPOINTMENTS, AIMS TO ENHANCE SUPPORT FOR UK TECH SCALE-UPS, LAUNCHES SERVICES EARLY 2026 | INDUSTRY TREND TOWARDS TECH INTEGRATION IN BANKING
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Karim Kronfli 💙
(@BullshotUK) reported
@NatWest_Help I have been but had little to no response. Natwest customer service has been terrible. Backed up by the worst designed login and account setup experience on an App I have EVER seen and I work in Information security.