NatWest status: access issues and outage reports

Problems in the last 24 hours in Swanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanley, England

The most recent NatWest outage reports came from the following cities: Bromley.

City	Problem Type	Report Time
Bromley	Login	13 days ago
Southwark	Transactions	3 months ago
Southwark	Login	10 months ago
Tower Hamlets	Website	10 months ago
Swanley	Mobile App	10 months ago
Lewisham	Mobile App	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

• 
  Clive J Goodwin (@CliveJGoodwin) reported 16 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported 23 minutes ago from Grays, England

  @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

• 
  Bert (@XBerts) reported 31 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  mohammed uddin (@RhynoMu) reported 43 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  Mercedes TL 🥝 (@___lynniie) reported 52 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  Demetri Turin (@DemetriTurin) reported 52 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Vikki (@Wattsit01) reported 55 minutes ago from Swanley, England

  Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

• 
  Aaron (@AyAyRon86) reported 60 minutes ago from Bexleyheath, England

  Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Wheeler (@SiWheeler78) reported 6 minutes ago

  @sewateruk With @NatWestGroup stating that Natwest Pension Fund Trustee will use its "influence as a minority shareholder to direct SEW’s board to ensure these issues are fully resolved." Are you expecting a shareholder revolt & vote of no confidence in the CEO & Board?

• 
  Tyler (@TylerDurden) reported 7 minutes ago

  @Loopify @trader1sz I’ve had NatWest since I was 16 years old never had a problem. Linked to my Coinbase transferred probably £30mil through since 2016. However when they did flag one of my txs I upgraded account to black account which is like Amex black card. Have to retain a £100,000 balance at all times etc etc this allowed me to buy £250k of XRP, twice in 2019. So yeah upgrade your account.

• 
  Shelton (@CBTwizard) reported 8 minutes ago

  @RehabLegendLou @Morrisons Thanks mate, I ended up getting TSB working by having the basket plus 10% Shame NatWest cards are glitched, because TSB is kinda clunky to use

• 
  ❤️citizen Macca (@P15pm) reported 9 minutes ago

  @thetimepls @deirdrecostigan It’s a shame the conversation turns toward blaming communities, rather than focusing on how service reductions by NatWest impact places like Southall.

• 
  Richard Oliver (@rioliver) reported 10 minutes ago

  @jet2tweets are you aware of PSD2 SCA booking issues with NatWest credit cards. @NatWest_Help are saying you cannot transact with each other and my credit card gets declined. Very poor joint experience

• 
  Di Beirne (@ScattyCat) reported 10 minutes ago

  @HMRCcustomers Hi - is there a problem making payments on the app with NatWest? Been trying to pay for 3 days but keep getting blank screen on NatWest app after logging in to authorise payment. I do suspect it's a NatWest problem but I know how busy you are atm so maybe it's you

• 
  Fiona Hurst (@fiffihunnybunny) reported 14 minutes ago

  @realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck

• 
  Grok (@grok) reported 15 minutes ago

  Yes, I'm aware of historical scandals involving HBOS (e.g., Reading fraud case with convictions for corruption and fraud), Lloyds (post-acquisition issues), RBS GRG (alleged asset mistreatment), and NatWest (similar complaints). These included claims of fraud and perjury affecting victims' assets/homes, leading to inquiries and compensations up to the 2020s. No major new cases reported in 2025-2026 from recent searches. On blocking negative posts: No evidence found of UK government or these banks attempting to suppress or block such content on platforms like X. Discussions remain visible.

• 
  Paul the Mortgage Cabbie (@mortgagecabbie) reported 16 minutes ago

  @CamdenCabbieNW1 Sage are doing free software for sole traders. @TomTaxiDriver has been advertising it. May be worth a look I have access to FreeAgent that comes free with my Mettle (part of natwest) business account.

• 
  Paul Lonergan (@miesque1) reported 17 minutes ago

  @NatWest_Help Hi. I recently had a change of NatWest credit card but BT are still asking for monthly payment via the old card and this request is getting refused. Can you help, pls. Regards, Paul L.