NatWest

Is NatWest down in Grays, Borough of Thurrock, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Grays, Borough of Thurrock, England 04/19/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (31%)

    Login (31%)

  2. Mobile App (23%)

    Mobile App (23%)

  3. Website (19%)

    Website (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent NatWest outage reports came from the following cities: Gillingham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • heylvlvhey Kitty Forman's Laugh (@heylvlvhey) reported

    So a retailer has stated IN WRITING at a least 3 times that they issued me a refund on 12/03/22 but I NEVER RECEIVED IT! #Natwest refuses to help just because the original transaction was in 2020. I'm just at a loss at this point @NatWest_Help

  • mandymacara Mandy Macara (@mandymacara) reported

    Worst service ever at Natwest Wimbledon. Been waiting to be served for 20 mins. Queue not moving. All the manager can say is ‘it’s Friday afternoon, nothing i can do. I totally agree it’s not good enough’. Sort it out Natwest!! @NatWest_Help @NatWestGroup @NatWestComm

  • FramptonRoz Roz Frampton (@FramptonRoz) reported

    @NatWest_Help @sabz_sabz0078 This relates to a post some time ago. Can you tell me if it's a debit card & if we can still use a pin number (not contactless)? Currently use chip & pin, not contactless. NatWest seems to be making banking impossible for many. We want branches, cheque books, not contactless, etc

  • heylvlvhey Kitty Forman's Laugh (@heylvlvhey) reported

    @NatWest_Help thanks for that Abbie but I'm actually more than aware of how unhelpful Natwest is. Working on switching banks :)

  • RobMcN1983 Rob (@RobMcN1983) reported

    @NatWest_Help Hi Natwest please sort out the manage my mortgage section. It is not working - it zooms every time you put details in and it will not authenticate the payment cards!

  • kirsten03519311 kirsten (@kirsten03519311) reported

    @DrHoenderkamp @HSBC_UK NATWest exactly the same. Absolutely disgraceful customer service

  • gforcedme G (@gforcedme) reported

    @NatWest_Help trying to get hold of NatWest platinum travel services been on hold again over 3 hours in total so far #help #natwest

  • a_webb Anne Webb (@a_webb) reported

    @DrHoenderkamp @HSBC_UK NatWest - never had a problem in 40+ years.

  • EmmKolby Emm (@EmmKolby) reported

    @NatWest_Help @TheRealChrisT20 Same here got told yesterday my money would be back into my account last night woke up and I'm still £90 down ill be in my branch to close my account down. What a complete joke people are struggling already and now natwest do this

  • luyi78132843 Jason_Yee (@luyi78132843) reported

    NatWest chair says best way to help poorest is through benefits . Across-the-board tax cut would be blunt, very costly and give wealthy a boost, warns Howard Davies.