NatWest

Is NatWest down in Grays, Borough of Thurrock, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Grays, Borough of Thurrock, England 11/12/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Website (18%)

    Website (18%)

  5. Withdrawals (9%)

    Withdrawals (9%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent NatWest outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Kizzy20386057 Kizzy (@Kizzy20386057) reported

    @NatWest_Help Hi do you have some sort of issue at the moment with your child trust fund log on? It's taken me all morning to register, now I can't log on to verify identity and I've been on hold for nearly 2 hours which is terrible service. #nothappy #childtrustfund #natwest

  • dbs_sticky Mark R Evans (@dbs_sticky) reported

    @RBS_Help Quick question: if an RBS customer, who does not have a phone/internet account, needs to update their home address, can they do it at a NatWest branch?

  • baglady3151 baglady315 (@baglady3151) reported

    @natwest I am appalled at the Bereavement Services dept. I have been trying to resolve an issue since November, they have lost several forms, given contradictory advice, been very unhelpful and obstructive. I am at the end of my tether.

  • Movingfinance Michael Hale (@Movingfinance) reported

    @NatWest_Help how to contact natwest... the worst customer service bar none... cant sell house due to natwest's terrible non existent non human customer services

  • sethrothz Seth (@sethrothz) reported

    The Pixel Watch is my most hyped tech item of the year (second is PSVR 2 but that might even be next year), and seeing it delayed again is always disappointing. I've tried other smartwatches, the Galaxy Watch 3 was a good watch but didn't support NatWest banks so I could use NFC.

  • jasonericf Jason 🇺🇦 (@jasonericf) reported

    For a while I've not had to deal with the traditional banks, but I have a few times recently for the switching offers. It's amazing how slow they still are. A week later and I've still not got the details to even log in with Natwest

  • SteCant ste cantwell (@SteCant) reported

    @AndrewOathy @NatWest_Help yeah its deffo not the retailer as i was able to pay the same retailer with visa so its either mastercard or natwest thats not working

  • bensowton Sir Bennyboy (@bensowton) reported

    @Tricky_London @dotmit @MarinaPurkiss It doesn’t have to be that way. That’s a cultural issue. It’s perfectly possible to run a company 100% owned by the taxpayer. NatWest bank for instance

  • beccynotbecky Beccy Burrow (@beccynotbecky) reported

    Anyone else think @NatWest_Help has gone to 💩 since changing to Mastercard 😒 no end of problems with online transactions and contactless 😤😤 #natwest #mastercard #debitcard

  • Smitherman1 Pete Smitherman (@Smitherman1) reported

    @NatWest_Help Natwest do it again frozen our account. Awaiting email from First freud? Disgusting behaviour from you. No access too our money.