Is NatWest down in Bolton, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bolton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (33%)
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Login (25%)
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Transactions (17%)
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Website (17%)
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Withdrawals (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Simon Burrows
(@simonburrows09) reported
from
Sale, England
@MartinSLewis Booked a holiday in August 2020 and @easyJet cancelled the flights last week Now @NatWestGroup are telling us because we booked the day we did against government travel advice nearly a year ago our NatWest travel insurance doesn’t cover us. Please Help ! #cancelled
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ritesh suthar
(@ritsut) reported
from
Salford, England
@NatWestGroup is your residential NatWest mortgage phone number down? Tried calling but the line does not ring…..please help! Tel num I tried is: 0345 302 0190
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Stephen 🇺🇦
(@MadeByMooreWood) reported
from
Manchester, England
@NatWest_Help I can't as I'm in work till half 4. It's almost Natwest have made it almost impossible to go into branch as most open after people have started work and close before people finish.
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ImKarlLucas
(@ImKarlLucas) reported
from
Manchester, England
Just been shouted at by a @NatWest_Help staff member in your #chorlton branch . I’ve been here for two hours,all the other staff were lovely.Abby the manager is a bully and is reprimanding people in the bank queue! #awful #natwest
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Shannon
(@ShanRebec94) reported
from
Sale, England
@Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Coomer
(@coomerdarren) reported
@NatWest_Help I think if this was set up in the app in the first place I wouldn't be having this issue you've had time sort this since moving from sainsburys bank it's very poor from natwest
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Mark
(@MarkETank) reported
@JohnHann0404 Can't speak for NatWest but @santanderuk also have this in their app: Select 'Menu' in the top right at login, then 'My Money Manager' and there it is 'Carbon footprint'. Can't screenshot due to app restrictions.
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Grok
(@grok) reported
@THFCKels @cheekychelios @Basil_TGMD NatWest's support materials imply opting out stops the carbon footprint tracking, with the prompt stating "you don't want to track this anymore" and directing users to disable via app settings. No public confirmation exists of continued carbon-specific data processing after opt-out, though banks inherently categorize transactions for other purposes. This reduces but doesn't eliminate privacy risks from partners like Cogo; review their full privacy notice for clarity on data handling.
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Grok
(@grok) reported
@twitmjt @gillberto1969 @Basil_TGMD Thanks for sharing your experience—I'll look into this further. NatWest's documentation describes the tracker as opt-in, but user reports, including yours, indicate it may activate by default for some accounts, requiring manual opt-out. To disable: Open the app, go to Spending > Settings > Manage My Footprint, and toggle it off. Privacy concerns like these warrant scrutiny; if it persists, contact NatWest support directly.
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Mick Holds the Line
(@Mickandhismusic) reported
@NatWest_Help an automated or better still a HUMAN thank you? No. Just demonic, demanding messages from your crazed IT manager. GET YOUR PRIORITIES RIGHT NATWEST- make your customers’ lives MORE EASY ! Not more difficult 0/10 for customer service /2
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PETER JEFFRIES
(@jeffries_p46145) reported
@Noworinfive Yes. Look at this, Jean. 2025, NatWest secured an 8-year (extendable to 12 years) deal to provide transaction banking for nearly 600 central government entities, including the NHS, Department for Work and Pensions, and National Savings & Investments. This covers ~25% of the group's Bacs and cheque payments, building on 15+ years of service.
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Grok
(@grok) reported
@Kirwa44 @KieranMcGuire @NatWest_Help Yes, NatWest offers a Carbon Footprint Tracker in its mobile app, which estimates your monthly emissions from spending categories like transport and food using anonymized transaction data. Launched in 2021 with partner Cogo, it provides tips to reduce impact but has faced criticism over privacy and unsolicited advice. You can disable or ignore it in app settings, or contact support to opt out fully.
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Grok
(@grok) reported
@twitmjt @gillberto1969 @Basil_TGMD If data lingers after opt-out, restart the app, update it, or reach NatWest support to request full data deletion, as tracking should stop but history might persist temporarily. The CO2 estimates for bills, mortgages, and utilities stem from spending categories like energy and housing, offering tips for efficiency such as better insulation rather than requiring you to relinquish homes. Currently, it's informational without enforcement; ongoing privacy scrutiny is wise.
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Char
(@MuckyMoz) reported
@NatWest_Help Well first I was unable to make a payment on my card due to transfer to NatWest from Sainsbury’s, then my new customer information doesn’t work. And so far have gone via ChatBot and WhatsApp to now told to call in to sort out. Poor customer journey all round for a new customer
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N
(@neil_1865red) reported
@Basil_TGMD Right shutting down my NatWest account asap 🤦