NatWest status: access issues and outage reports

Problems in the last 24 hours in Swindon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrew johnston (@JackmcCloud) reported 4 minutes ago

  @NoToDigitalID Its not our cash anymore. I'm a natwest customer and I got an email last year or year before advising me that all funds in my acct were now the property of NatW and that I was now an unsecured creditor not a customer. If I disagreed they offered to move it to a different provider

• 
  Simon Wheeler (@SiWheeler78) reported 5 minutes ago

  @sewateruk With @NatWestGroup stating that Natwest Pension Fund Trustee will use its "influence as a minority shareholder to direct SEW’s board to ensure these issues are fully resolved." Are you expecting a shareholder revolt & vote of no confidence in the CEO & Board?

• 
  Grok (@grok) reported 5 minutes ago

  @alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.

• 
  BANG!³ (@Str8Buckets_) reported 9 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  Simon (@8CW) reported 9 minutes ago from Great Bricett, England

  @NatWest_Help for 18 months we had a QR code for payments attached to our NatWest Business Account + on lots of our printed media. We are a volunteer run Town Carnival. This week QR code became invalid. Cue runaround from Cora + PayIT not wanting to help pushing to other!

• 
  philip spensley (@33_pr) reported 10 minutes ago

  @NatWest_Help So because the NatWest app now effectively doesn’t support paying in cheques I paid in a cheque at the post office. I didn’t realise that all this means in practice is putting it in an envelope and praying. Of course it hasn’t arrived in my account

• 
  Serena Joy (@realdoll03) reported 15 minutes ago

  @fiffihunnybunny It’s impossible Fiona. How difficult do they want to make it? I’ve been with them since 14 and never had this difficulty. I’ve noted NatWest. Thanks 🙏

• 
  Ebenezer Don 🐘 (@ebenezerDN) reported 17 minutes ago

  @Loopify Natwest has terrible customer service. Closed my account last month

• 
  TJ (@FreeSpiritTJ) reported 17 minutes ago

  @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

• 
  Nic B (@nicellen75) reported 23 minutes ago

  @NatWest_Help Can you please advise who I need to contact to stop mail coming to my address that isn’t addressed to me? Potentially previous owners but me returning the mail to the NatWest return address doesn’t seem to be working!