NatWest

Is NatWest down in Swindon, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Swindon, England 01/31/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • antond_c Anton (@antond_c) reported

    @NatWest_Help Good morning NatWest help. I need my online customer number to get back into my banking app, but I’ve got no record of it anywhere. How do I go about finding out what it is?

  • JohnTerryHoover John Hoover (@JohnTerryHoover) reported

    I had a heavy complaint issue with Natwest as 3 foreign employees had very offensive, un-attending and not carrying behaviour. They did not do anything, as they did not want to do anything. Then I reached the complaints teams. An English employee...

  • calsaunders cal (@calsaunders) reported

    @NatWest_Help Why did my Help to Buy ISA become a Cash ISA within my NatWest app? Also does this change the previous withdrawal policies or the interest rates per month? Thanks!

  • Ask102 Lars (@Ask102) reported

    @NatWest_Help WTF???? Seriously…. 33 mins and just as I start speaking with the agent your stupid phone system crashes and cuts me off… and of course he doesn’t call back… NatWest you really are shockingly bad.. After 35+ years I think it’s time to change bank..

  • DaveVarley7 Dave (@DaveVarley7) reported

    @Tim7sWalsh @manc_union1234 @OldLondonW14 It was Natwest bank they knocked it down and to date done nothing to the site.

  • Ian_darbyshire Ian Darbyshire (@Ian_darbyshire) reported

    @handyman_neil I'm a Natwest swap victim and actually helped get recompense for other victims. That is very far removed for a global medical conspiracy. It just doesnt exist and its actually slowing down the transition back to normality.

  • JohnTerryHoover John Hoover (@JohnTerryHoover) reported

    Outstanding service... He showed me customer service that can not be topped any further. I recommend billionaires, millionaires, multi billion and million dollar companies and governments to invest in Natwest, as they have the right people on top.

  • AdrianTwydall Adrian (@AdrianTwydall) reported

    @MartinSLewis Lloyds and NatWest show there " commitment to customer service" locally . Lloyds closed their building some time back and it now sits empty. NatWest just put in planning permission to convert theirs into flats . Online chat also seems to experience long delays despite WFH ?

  • datglynn dave glynn (@datglynn) reported

    @smepathfinder @CarshaltonArt Just to clear up an issue,NatWest,however despicable it may have been, didn't create the subsidiary GRG. That was RBS whose board was so ashamed of the name that brought disgrace on the Scottish nation that it had to adopt a very slightly less impaired one.

  • KateParish4 Kate Parish (@KateParish4) reported

    @NatWest_Help @financialombuds We tried that but were told that the system had all moved online, and the person on the phone couldn't help us - that was after we had phoned the number emailed to us by NatWest.