NatWest

Is NatWest down in Carlisle, Cumbria, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Carlisle, Cumbria, England 12/27/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • kevintpega Kevin Taylor (@kevintpega) reported

    Shout out to Mark at NatWest for great customer service this morning. Really helpful. Owned the issue end to end across departments and product lines, called back promptly with final resolution. Educated me on their processes so I would not have to call again. Excellent service

  • anj100 Andrea Kechiche (@anj100) reported

    @Metrobank Bromley branch have the most unhelpful people working there. Off to NatWest for my son's bank account!

  • noman_tee Noman Mohammad Tee (@noman_tee) reported

    How r v supposed 2 do biz wen simple transfer takes a month! Extremely frustrating. Who shud bear losses 4 late payment? Ur intermediary bank issues r UR issues not MINE!! Complete my transfer or Return the MONEY Immediately. Never using #Natwest for international transfer AGAIN!

  • lucindarosey Lucy 🌸 (@lucindarosey) reported

    @V8Blaze @NatWest_Help I didn’t unfortunately, it’s been a week now. I rang natwest, they couldn’t help over the phone, went into the branch and was told to ring them?!The advice over the phone was to remove the feature but it doesn’t allow you until you have used it which I’m unable to do!!!

  • Sparkles_Debz Debbie (@Sparkles_Debz) reported

    @NatWest_Help is 2 months for a disputed credit card transaction usual service levels for NatWest?

  • CritchD85 Critch (@CritchD85) reported

    @NatWest_Help @sophb66 @MetroBank_Help I’m only speaking for myself here, but I’ve been told by the pepper operations team that Metrobank customers bought by NatWest will not be able to access the manage my mortgage portal at all. Unless/until we make a material change to the terms so that we gain a “NatWest mortgage”

  • kateweb Kate W (@kateweb) reported

    > speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.

  • meandbee2 me and bee (@meandbee2) reported

    @treezbee @NatWest_Help @TravelCTM_UK I am having the same problem. They are more bothered about payments than getting citizens back to the UK it seems as I have no other bank apart from Natwest and because they don't comply with psd2 I can't get my booking confirmed.

  • HMSScamander Heathcote, RN (@HMSScamander) reported

    @lordbid @simon__roberts @Kingbingo_ NatWest are also changing their debit card service provider from Visa to MasterCard. That is a huge red flag for me, although ultimately all they are both probably as bad as each other.

  • imobbcs imo (@imobbcs) reported

    @Pbizzness @Relai_ch NatWest is...😑 Have you considered trying @RevolutApp and sending Euros? Currently, we support CHF and EURO transactions.